Job Description Overview: Sun Auto Tire & Service Turn Great Customer Service Into a High-Impact Career Are you passionate about cars and customer service? Join our team as a Quick Lube Service Advisor at Sun Auto Tire & Service. We are seeking a friendly and enthusiastic individual to assist customers with their vehicle maintenance needs. Apply Now! Sun Auto Tire & Service, a nationwide leader in automotive services. From coast to coast, we're committed to integrity, excellence, and developing our people The Quick Lube Service Advisor (QLSA) is responsible for creating lasting impressions and retaining guests by using interpersonal skills and knowledge of products and services. This role requires no previous automotive supervisory or mechanical experience, but the representative must be knowledgeable about automotive services and possess strong communication and organizational skills. The QLSA is responsible for providing exception service to our clients seeking quick lube and maintenance services. This role involves greeting customers, understanding their needs, managing appointments, and ensuring a smooth and pleasant experience. This position will be fully customer-facing and requires a friendly, customer-focused, team-oriented leader with eagerness to learn and grow. Starting at: $30,000/Yr. to $40,000/Yr.+ Bonus Benefits: Closed Sunday Competitive Bi-Weekly Pay Tuition Reimbursement Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental, and Vision Insurance Life Insurance (Company-paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement Essential Roles and Responsibilities: Customer Interaction : Greet customers warmly, and promptly, and assist them with their service needs. Provide information about quick lube services, pricing, and estimated wait times. Communicate with customers to understand their needs, explain services, provide estimates, and ensure customer satisfaction. Build trust and win repeat, loyal customers. Service Recommendations: Present oil change options and additional services based on manufacturer recommendations and DVI documentation. Assess customer needs and recommend appropriate services based on vehicle condition, DVI results, and maintenance history. Referral Conversion: Connect referrals for conversion to full-service repairs in adjoined/sister service-forward & tire-forward stores. Customer Communication : Keep customers informed about their service status, any additional maintenance needs, and the completion time of their vehicles. Billing and Payment : Prepare and present service invoices to customers, process payments, and handle any billing inquiries or disputes. Record Keeping : Maintain accurate records of customer interactions, services performed, and any follow-up actions required Coordination with Technicians : Communicate effectively with lube technicians to relay customer requests and ensure timely service delivery Promotions and Offers : Inform customers about current promotions, discounts, and loyalty programs to enhance their service experience. Cleanliness and Organization : Ensure the customer waiting area is clean, organized, and stocked with necessary supplies and informational materials. Problem-solving : Address and resolve any issues or complaints from customers or team members promptly and effectively. Safety and Cleanliness : Ensure the quick lube area is kept clean, organized, and safe at all times. Adhere to all safety regulations and procedures. The Sales and Service Advisor should also adhere to all company policies and procedures as outlined in the Employee Handbook and demonstrate behaviors that are consistent with the Company Standards and Expectations. Qualifications : Professional appearance and proven ability to work in a process-driven environment Possess a valid driver's license Must be at least 18 years of age Ability to work a minimum of five days, including weekends Customer Service: Strong interpersonal and communication skills to provide excellent customer service and build positive relationships. Organizational Skills: Ability to manage appointments, maintain records, and handle multiple tasks efficiently. Problem-solving: Ability to address and resolve customer issues effectively and professionally. Sales Skills: Ability to recommend additional services and promotions to customers based on their needs. Technical Proficiency: Basic computer skills for scheduling, billing, and record-keeping tasks. Team Collaboration: Ability to work collaboratively with lube technicians and other team members. Working Conditions Environment : Work is primarily performed in a service garage setting with exposure to various weather conditions, noise, and vehicle exhaust. Schedule: Full-time position with potential for weekend and evening shifts. Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
07/12/2026
Full time
Job Description Overview: Sun Auto Tire & Service Turn Great Customer Service Into a High-Impact Career Are you passionate about cars and customer service? Join our team as a Quick Lube Service Advisor at Sun Auto Tire & Service. We are seeking a friendly and enthusiastic individual to assist customers with their vehicle maintenance needs. Apply Now! Sun Auto Tire & Service, a nationwide leader in automotive services. From coast to coast, we're committed to integrity, excellence, and developing our people The Quick Lube Service Advisor (QLSA) is responsible for creating lasting impressions and retaining guests by using interpersonal skills and knowledge of products and services. This role requires no previous automotive supervisory or mechanical experience, but the representative must be knowledgeable about automotive services and possess strong communication and organizational skills. The QLSA is responsible for providing exception service to our clients seeking quick lube and maintenance services. This role involves greeting customers, understanding their needs, managing appointments, and ensuring a smooth and pleasant experience. This position will be fully customer-facing and requires a friendly, customer-focused, team-oriented leader with eagerness to learn and grow. Starting at: $30,000/Yr. to $40,000/Yr.+ Bonus Benefits: Closed Sunday Competitive Bi-Weekly Pay Tuition Reimbursement Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental, and Vision Insurance Life Insurance (Company-paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement Essential Roles and Responsibilities: Customer Interaction : Greet customers warmly, and promptly, and assist them with their service needs. Provide information about quick lube services, pricing, and estimated wait times. Communicate with customers to understand their needs, explain services, provide estimates, and ensure customer satisfaction. Build trust and win repeat, loyal customers. Service Recommendations: Present oil change options and additional services based on manufacturer recommendations and DVI documentation. Assess customer needs and recommend appropriate services based on vehicle condition, DVI results, and maintenance history. Referral Conversion: Connect referrals for conversion to full-service repairs in adjoined/sister service-forward & tire-forward stores. Customer Communication : Keep customers informed about their service status, any additional maintenance needs, and the completion time of their vehicles. Billing and Payment : Prepare and present service invoices to customers, process payments, and handle any billing inquiries or disputes. Record Keeping : Maintain accurate records of customer interactions, services performed, and any follow-up actions required Coordination with Technicians : Communicate effectively with lube technicians to relay customer requests and ensure timely service delivery Promotions and Offers : Inform customers about current promotions, discounts, and loyalty programs to enhance their service experience. Cleanliness and Organization : Ensure the customer waiting area is clean, organized, and stocked with necessary supplies and informational materials. Problem-solving : Address and resolve any issues or complaints from customers or team members promptly and effectively. Safety and Cleanliness : Ensure the quick lube area is kept clean, organized, and safe at all times. Adhere to all safety regulations and procedures. The Sales and Service Advisor should also adhere to all company policies and procedures as outlined in the Employee Handbook and demonstrate behaviors that are consistent with the Company Standards and Expectations. Qualifications : Professional appearance and proven ability to work in a process-driven environment Possess a valid driver's license Must be at least 18 years of age Ability to work a minimum of five days, including weekends Customer Service: Strong interpersonal and communication skills to provide excellent customer service and build positive relationships. Organizational Skills: Ability to manage appointments, maintain records, and handle multiple tasks efficiently. Problem-solving: Ability to address and resolve customer issues effectively and professionally. Sales Skills: Ability to recommend additional services and promotions to customers based on their needs. Technical Proficiency: Basic computer skills for scheduling, billing, and record-keeping tasks. Team Collaboration: Ability to work collaboratively with lube technicians and other team members. Working Conditions Environment : Work is primarily performed in a service garage setting with exposure to various weather conditions, noise, and vehicle exhaust. Schedule: Full-time position with potential for weekend and evening shifts. Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Description Overview: Lamb's's Tire & Automotive Turn Great Customer Service Into a High-Impact Career If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Lamb's's Tire & Automotive . Join our team and help us drive customer satisfaction to new heights! Lamb's's Tire & Automotive operates multiple locations in the Central Texas area! Lamb's's Tire & Automotive is part of Sun Auto Tire & Service , a leading provider of automotive services, operating under a family of trusted brands across the country. From coast to coast, we're proud to serve our communities with integrity, excellence, and a commitment to developing our team As a Sales & Service Advisor , you will be the primary point of contact for customers - helping them understand their vehicle needs, recommending solutions, and ensuring a smooth and professional service experience from start to finish. This role is ideal for individuals who enjoy customer interaction, sales, problem-solving, and working as part of a team . Incredible pay, endless potential: $45k-$75k! Watch your income grow-uncapped commission means the sky's the limit! Benefits: Closed Sundays • Competitive Bi-Weekly Pay • Tuition Reimbursement • Paid Vacation and Sick Time • 6 Paid Holidays • Medical, Dental and Vision Insurance • Life Insurance (Company paid) • 401(k) Retirement Savings Plan with Company Match • Discounted Services on Personal and Immediate Family Vehicles • Opportunity for Advancement Principal Duties and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques. Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned Qualifications: High School Diploma or equivalent Must be at least 18 years of age Prior experience as a Service Advisor is highly preferred, but not required Professional appearance and proven ability to work in a process driven environment Possess valid driver's license Ability to work a minimum of five days, including Saturday Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
07/12/2026
Full time
Job Description Overview: Lamb's's Tire & Automotive Turn Great Customer Service Into a High-Impact Career If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Lamb's's Tire & Automotive . Join our team and help us drive customer satisfaction to new heights! Lamb's's Tire & Automotive operates multiple locations in the Central Texas area! Lamb's's Tire & Automotive is part of Sun Auto Tire & Service , a leading provider of automotive services, operating under a family of trusted brands across the country. From coast to coast, we're proud to serve our communities with integrity, excellence, and a commitment to developing our team As a Sales & Service Advisor , you will be the primary point of contact for customers - helping them understand their vehicle needs, recommending solutions, and ensuring a smooth and professional service experience from start to finish. This role is ideal for individuals who enjoy customer interaction, sales, problem-solving, and working as part of a team . Incredible pay, endless potential: $45k-$75k! Watch your income grow-uncapped commission means the sky's the limit! Benefits: Closed Sundays • Competitive Bi-Weekly Pay • Tuition Reimbursement • Paid Vacation and Sick Time • 6 Paid Holidays • Medical, Dental and Vision Insurance • Life Insurance (Company paid) • 401(k) Retirement Savings Plan with Company Match • Discounted Services on Personal and Immediate Family Vehicles • Opportunity for Advancement Principal Duties and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques. Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned Qualifications: High School Diploma or equivalent Must be at least 18 years of age Prior experience as a Service Advisor is highly preferred, but not required Professional appearance and proven ability to work in a process driven environment Possess valid driver's license Ability to work a minimum of five days, including Saturday Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Description Overview: Hogan & Sons Tire and Auto is a multi-generational family business that provides a full-service solution for all of your automotive and repair needs; ranging from tire replacement and inspections, to maintenance packages. We are looking for a Service Advisor to join our team. COMPENSATION: DEPENDING ON EXPERIENCE The Sales/Service Writer is responsible for selling and promoting all products and services offered by Hogan's by following the company's store standards and expectations. Compensation: $18- $25/hr+ commissions. Benefits: Competitive Bi-Weekly Pay Tuition Reimbursement, up to $3,000 annually Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement! Essential Roles and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques. Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned Qualifications : High School Diploma or equivalent Prior experience as a Service Advisor is helpful, but not required Possess valid driver's license, or obtain a valid driver's license within 30 days of hire date Ability to work five days per week Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
07/12/2026
Full time
Job Description Overview: Hogan & Sons Tire and Auto is a multi-generational family business that provides a full-service solution for all of your automotive and repair needs; ranging from tire replacement and inspections, to maintenance packages. We are looking for a Service Advisor to join our team. COMPENSATION: DEPENDING ON EXPERIENCE The Sales/Service Writer is responsible for selling and promoting all products and services offered by Hogan's by following the company's store standards and expectations. Compensation: $18- $25/hr+ commissions. Benefits: Competitive Bi-Weekly Pay Tuition Reimbursement, up to $3,000 annually Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement! Essential Roles and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques. Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned Qualifications : High School Diploma or equivalent Prior experience as a Service Advisor is helpful, but not required Possess valid driver's license, or obtain a valid driver's license within 30 days of hire date Ability to work five days per week Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Description Overview: Driver's Edge Turn Great Customer Service Into a High-Impact Career If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Driver's Edge . Join our team and help us drive customer satisfaction to new heights! Driver's Edge operates multiple locations in Texas! Driver's Edge is part of Sun Auto Tire & Service , a leading provider of automotive services, operating under a family of trusted brands across the country. From coast to coast, we're proud to serve our communities with integrity, excellence, and a commitment to developing our team As a Sales & Service Advisor , you will be the primary point of contact for customers - helping them understand their vehicle needs, recommending solutions, and ensuring a smooth and professional service experience from start to finish. This role is ideal for individuals who enjoy customer interaction, sales, problem-solving, and working as part of a team . Pay: $17.00/Hr. - $20.00/Hr. and uncapped commission means the sky's the limit! Benefits: Closed Sundays • Competitive Bi-Weekly Pay • Tuition Reimbursement • Paid Vacation and Sick Time • 6 Paid Holidays • Medical, Dental and Vision Insurance • Life Insurance (Company paid) • 401(k) Retirement Savings Plan with Company Match • Discounted Services on Personal and Immediate Family Vehicles • Opportunity for Advancement Principal Duties and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques. Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned Qualifications: High School Diploma or equivalent Must be at least 18 years of age Prior experience as a Service Advisor is highly preferred, but not required Professional appearance and proven ability to work in a process driven environment Possess valid driver's license Ability to work a minimum of five days, including Saturday Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
07/12/2026
Full time
Job Description Overview: Driver's Edge Turn Great Customer Service Into a High-Impact Career If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Driver's Edge . Join our team and help us drive customer satisfaction to new heights! Driver's Edge operates multiple locations in Texas! Driver's Edge is part of Sun Auto Tire & Service , a leading provider of automotive services, operating under a family of trusted brands across the country. From coast to coast, we're proud to serve our communities with integrity, excellence, and a commitment to developing our team As a Sales & Service Advisor , you will be the primary point of contact for customers - helping them understand their vehicle needs, recommending solutions, and ensuring a smooth and professional service experience from start to finish. This role is ideal for individuals who enjoy customer interaction, sales, problem-solving, and working as part of a team . Pay: $17.00/Hr. - $20.00/Hr. and uncapped commission means the sky's the limit! Benefits: Closed Sundays • Competitive Bi-Weekly Pay • Tuition Reimbursement • Paid Vacation and Sick Time • 6 Paid Holidays • Medical, Dental and Vision Insurance • Life Insurance (Company paid) • 401(k) Retirement Savings Plan with Company Match • Discounted Services on Personal and Immediate Family Vehicles • Opportunity for Advancement Principal Duties and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques. Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned Qualifications: High School Diploma or equivalent Must be at least 18 years of age Prior experience as a Service Advisor is highly preferred, but not required Professional appearance and proven ability to work in a process driven environment Possess valid driver's license Ability to work a minimum of five days, including Saturday Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Description Overview: Hogan & Sons Tire and Auto is a multi-generational family business that provides a full-service solution for all of your automotive and repair needs; ranging from tire replacement and inspections, to maintenance packages. We are looking for a Service Advisor to join our team. Schedule your in-person interview: Hogan and Son's Hiring Event- CLICK HERE! Interviews will take place at: 443180 Amberwood Plaza South Riding, VA 20152 The Tires Sales/Service Writer is responsible for selling and promoting all products and services offered by Hogan's by following the company's store standards and expectations. Compensation: Hourly up to $22 + Commissions + Bonus Benefits: Competitive Bi-Weekly Pay Tuition Reimbursement, up to $3,000 annually Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement! Essential Roles and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques. Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned Qualifications : High School Diploma or equivalent Prior experience as a Service Advisor is helpful, but not required Possess valid driver's license, or obtain a valid driver's license within 30 days of hire date Ability to work five days per week Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
07/12/2026
Full time
Job Description Overview: Hogan & Sons Tire and Auto is a multi-generational family business that provides a full-service solution for all of your automotive and repair needs; ranging from tire replacement and inspections, to maintenance packages. We are looking for a Service Advisor to join our team. Schedule your in-person interview: Hogan and Son's Hiring Event- CLICK HERE! Interviews will take place at: 443180 Amberwood Plaza South Riding, VA 20152 The Tires Sales/Service Writer is responsible for selling and promoting all products and services offered by Hogan's by following the company's store standards and expectations. Compensation: Hourly up to $22 + Commissions + Bonus Benefits: Competitive Bi-Weekly Pay Tuition Reimbursement, up to $3,000 annually Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement! Essential Roles and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques. Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned Qualifications : High School Diploma or equivalent Prior experience as a Service Advisor is helpful, but not required Possess valid driver's license, or obtain a valid driver's license within 30 days of hire date Ability to work five days per week Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Description Overview: Hogan & Son's is HIRING HIRING EVENT Wednesday, July 8th 10am-4pm Thursday, July 9th 10am-4pm Friday, July 10th 10am-4pm Schedule your in-person interview: Hogan and Son's Hiring Event- CLICK HERE! Interviews will take place at: 443180 Amberwood Plaza South Riding, VA 20152 We have hiring availbility at various locations: South Riding Fairfax Sterling Herndon Leesburg Purcellville We are hiring for: General Service Technician (Up to $18/hr) Lube Tech (Starting at $15/hr) VA State Safety + Emissions Inspector (up to $25/hr + Sign on bonus) Mechanic/ Technicians (B,C) (Up to $30 Flag rate) Master Technicians (ASE Certified) (Up to $50 Flag rate) Sales & Service Advisors (Up to $20/hr +Commission+ Bonus Opportunities) Management (Hourly + Commission + Bonus) Hogan and Son's is more than a tire store. We're a complete automotive repair business that offers a range of services from tire and oil change services to air conditioning and tire service. Our customers know they can depend on our team of mechanics to fix their vehicles right the first time. No matter what your vehicle needs, you can count on us for exceptional tire and auto services. Benefits: Competitive Bi-Weekly Pay Tuition Reimbursement, up to $3,000 annually Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement! Principal Duties and Responsibilities: Safely transports customers to and from their place of residence or business using the company vehicle. Picks up parts, supplies, tires, etc. from vendors and/or the corporate office using the company vehicle. Operates company vehicle in a safe and courteous manner obeying all traffic laws. Conducts State Safety and Emission Inspections on vehicles in an ethical manner following all company and state guidelines. Performs tire mounting/dismounting, wheel balance and tire rotation. Performs oil changes and other automotive repair services at the direction of the Shop Foreman or Store Manager. While performing basic services, observes general vehicle condition and points out any obvious needed repairs or safety concerns to the Shop Foreman or Store Manager. Utilizes the company's Multi-point Inspection and/or Repair Order to properly document the vehicle condition. Maintains cleanliness of the shop to include the service area, tire racks, showroom and outside the building to maintain a clean and inviting appearance. Follows all safety procedures and reports any concerns to the Shop Foreman or Store Manager. Qualifications : High School Diploma or equivalent Must be at least 18 years old Possess valid driver's license Ability to work a minimum of five days, including Saturday's Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
07/12/2026
Full time
Job Description Overview: Hogan & Son's is HIRING HIRING EVENT Wednesday, July 8th 10am-4pm Thursday, July 9th 10am-4pm Friday, July 10th 10am-4pm Schedule your in-person interview: Hogan and Son's Hiring Event- CLICK HERE! Interviews will take place at: 443180 Amberwood Plaza South Riding, VA 20152 We have hiring availbility at various locations: South Riding Fairfax Sterling Herndon Leesburg Purcellville We are hiring for: General Service Technician (Up to $18/hr) Lube Tech (Starting at $15/hr) VA State Safety + Emissions Inspector (up to $25/hr + Sign on bonus) Mechanic/ Technicians (B,C) (Up to $30 Flag rate) Master Technicians (ASE Certified) (Up to $50 Flag rate) Sales & Service Advisors (Up to $20/hr +Commission+ Bonus Opportunities) Management (Hourly + Commission + Bonus) Hogan and Son's is more than a tire store. We're a complete automotive repair business that offers a range of services from tire and oil change services to air conditioning and tire service. Our customers know they can depend on our team of mechanics to fix their vehicles right the first time. No matter what your vehicle needs, you can count on us for exceptional tire and auto services. Benefits: Competitive Bi-Weekly Pay Tuition Reimbursement, up to $3,000 annually Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement! Principal Duties and Responsibilities: Safely transports customers to and from their place of residence or business using the company vehicle. Picks up parts, supplies, tires, etc. from vendors and/or the corporate office using the company vehicle. Operates company vehicle in a safe and courteous manner obeying all traffic laws. Conducts State Safety and Emission Inspections on vehicles in an ethical manner following all company and state guidelines. Performs tire mounting/dismounting, wheel balance and tire rotation. Performs oil changes and other automotive repair services at the direction of the Shop Foreman or Store Manager. While performing basic services, observes general vehicle condition and points out any obvious needed repairs or safety concerns to the Shop Foreman or Store Manager. Utilizes the company's Multi-point Inspection and/or Repair Order to properly document the vehicle condition. Maintains cleanliness of the shop to include the service area, tire racks, showroom and outside the building to maintain a clean and inviting appearance. Follows all safety procedures and reports any concerns to the Shop Foreman or Store Manager. Qualifications : High School Diploma or equivalent Must be at least 18 years old Possess valid driver's license Ability to work a minimum of five days, including Saturday's Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.