Industrial Profile Systems
Akron, Ohio
Marketing and Digital Strategy Manager Industrial Profile Systems - Akron, Ohio Salaried/Exempt Benefits Full time, stable position Comprehensive medical, dental, vision, and life insurance starting after 1 month 401(k) plan with eligibility beginning after 60 days Bi weekly pay schedule Generous PTO because we value balance and well being Job Description The Marketing and Digital Strategy Manager will serve as the day-to-day marketing operator and the primary liaison to our outside marketing agency. Working within the strategic framework set by the Vice President, this role turns strategy into execution across marketing, catalog, e-commerce, and CRM operations. This position requires strong project management skills, digital fluency, and the ability to coordinate cross-functional workstreams. Job Responsibilities - Marketing and Digital Strategy Manager Marketing Execution & Brand ConsistencyMaintain consistent brand voice, visuals, and messaging across web, social, email, and printManage content production workflows for blogs, case studies, and multimedia assets; coordinate SME input and agency deliverablesExecute email campaigns and LinkedIn organic and paid programsPlan and manage trade shows and events, including logistics, booth assets, lead capture, and follow upProduce and edit marketing videos and visual assets to support product launches, campaigns, and sales enablementBuild and maintain Power BI dashboardsCreate, schedule, and publish social media content to promote company news, product offerings, and events Support sales channel marketing needs E-Commerce OperationsSupport day to day execution of the e commerce launch: product data, categories, imagery, descriptions, and payment readinessCoordinate with operations and vendors to align inventory, pricing, and product dataMonitor site performance, user experience, and conversion; identify issues and optimization opportunitiesBuild solution bundles that complement integrator partner offeringsBusiness Central CRM OperationsSupport implementation of Microsoft Dynamics Business Central for pipeline and marketing operationsMaintain marketing side data structure, contacts, and workflow setupBuild cross functional workflows connecting sales, production, and marketingProduce pipeline, lead, and ROI reports with insights and recommendationsPerform other miscellaneous job duties and related functions as directed Requirements - Marketing and Digital Strategy Manager Bachelor's degree in Marketing, Graphic Design, Communications or related field (or equivalent experience)7-10 years of proven experience in marketing, digital strategy, or related rolesProficiency with Adobe Creative Suite (InDesign, Illustrator, Photoshop, Premiere)Experience with social media management, email marketing tools, and website CMS platformsStrong organizational and project management skills with the ability to handle multiple projects, timelines and due dates simultaneouslyExcellent communication and cross-functional collaboration abilitiesDetail-oriented, proactive, and comfortable working with a defined strategic frameworkFamiliarity with video editing tools and PhotoshopKnowledge or experience with Microsoft Dynamics Business Central preferred Company Description Industrial Profile Systems is the premium provider of engineering and design services utilizing our structural aluminum and modular components to create mechanical hardware solutions across a wide range of industries. Founded in 1996 and occupying 50,000+ sq. ft. in Akron, Ohio, we design, machine, and assemble custom machine base, table, and enclosure solutions. This vertical integration allows for quick turnaround times and the ability to produce custom solutions. Quality craftsmanship and innovative designs with a focus on customer service will allow for continued growth and market share. Visit our website at . Industrial Profile Systems (Akron, OH) is a division of WEISS North America, Inc. (Willoughby, OH). Compensation details: 0 Yearly Salary PIcdaa1ed0e5-
Marketing and Digital Strategy Manager Industrial Profile Systems - Akron, Ohio Salaried/Exempt Benefits Full time, stable position Comprehensive medical, dental, vision, and life insurance starting after 1 month 401(k) plan with eligibility beginning after 60 days Bi weekly pay schedule Generous PTO because we value balance and well being Job Description The Marketing and Digital Strategy Manager will serve as the day-to-day marketing operator and the primary liaison to our outside marketing agency. Working within the strategic framework set by the Vice President, this role turns strategy into execution across marketing, catalog, e-commerce, and CRM operations. This position requires strong project management skills, digital fluency, and the ability to coordinate cross-functional workstreams. Job Responsibilities - Marketing and Digital Strategy Manager Marketing Execution & Brand ConsistencyMaintain consistent brand voice, visuals, and messaging across web, social, email, and printManage content production workflows for blogs, case studies, and multimedia assets; coordinate SME input and agency deliverablesExecute email campaigns and LinkedIn organic and paid programsPlan and manage trade shows and events, including logistics, booth assets, lead capture, and follow upProduce and edit marketing videos and visual assets to support product launches, campaigns, and sales enablementBuild and maintain Power BI dashboardsCreate, schedule, and publish social media content to promote company news, product offerings, and events Support sales channel marketing needs E-Commerce OperationsSupport day to day execution of the e commerce launch: product data, categories, imagery, descriptions, and payment readinessCoordinate with operations and vendors to align inventory, pricing, and product dataMonitor site performance, user experience, and conversion; identify issues and optimization opportunitiesBuild solution bundles that complement integrator partner offeringsBusiness Central CRM OperationsSupport implementation of Microsoft Dynamics Business Central for pipeline and marketing operationsMaintain marketing side data structure, contacts, and workflow setupBuild cross functional workflows connecting sales, production, and marketingProduce pipeline, lead, and ROI reports with insights and recommendationsPerform other miscellaneous job duties and related functions as directed Requirements - Marketing and Digital Strategy Manager Bachelor's degree in Marketing, Graphic Design, Communications or related field (or equivalent experience)7-10 years of proven experience in marketing, digital strategy, or related rolesProficiency with Adobe Creative Suite (InDesign, Illustrator, Photoshop, Premiere)Experience with social media management, email marketing tools, and website CMS platformsStrong organizational and project management skills with the ability to handle multiple projects, timelines and due dates simultaneouslyExcellent communication and cross-functional collaboration abilitiesDetail-oriented, proactive, and comfortable working with a defined strategic frameworkFamiliarity with video editing tools and PhotoshopKnowledge or experience with Microsoft Dynamics Business Central preferred Company Description Industrial Profile Systems is the premium provider of engineering and design services utilizing our structural aluminum and modular components to create mechanical hardware solutions across a wide range of industries. Founded in 1996 and occupying 50,000+ sq. ft. in Akron, Ohio, we design, machine, and assemble custom machine base, table, and enclosure solutions. This vertical integration allows for quick turnaround times and the ability to produce custom solutions. Quality craftsmanship and innovative designs with a focus on customer service will allow for continued growth and market share. Visit our website at . Industrial Profile Systems (Akron, OH) is a division of WEISS North America, Inc. (Willoughby, OH). Compensation details: 0 Yearly Salary PIcdaa1ed0e5-
Industrial Profile Systems
Akron, Ohio
Inside Sales and Customer Service Coordinator Industrial Profile Systems - Akron, OH Job Description The Inside Sales & Customer Service Coordinator will provide inside customer support while working closely with Sales Managers, Engineering, and Product Management, to ensure a smooth flow of customer information and requirements throughout the organization. This position is responsible for building client relationships, project management, and developing sales opportunities and must be able to recognize growth opportunities and utilize extruded aluminum to solve complex challenges for existing and new clients across manufacturing industries. Benefits Full-time positionMedical, dental, vision, and life insurance on the 31st day of employment401K eligibility begins after the 60th day of employmentPay is bi-weeklyGenerous PTO policy Pay Range: $24-32/hour Job Responsibilities - Inside Sales and Customer Service Coordinator Identify opportunities to reactive dormant accounts and grow existing accounts to achieve sales objectives Support customer inquiries, including but not limited to providing quotes, processing orders, and providing client updates along the entire process Researches new product requests and writes ordersServes as a liaison with the outside sales teamTracks and prepares reports on daily, weekly, and monthly leads and sales Follow up to ensure successful order entry, sales fulfillment, installation, post-installation, and operations on orders produced Maintains close contact with customer to give updates on progress toward resolution of issue or service requestEnsures that appropriate changes were made to resolve customers' problemsRefers unresolved customer issues to designated departments for further investigationProcess applications, releases, cancellations, adjustments, changes, requests, fees, invoices, and other related paperworkKeeps records or customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.Perform other miscellaneous job duties and related functions as directed Desired Skills & Experience - Inside Sales and Customer Service Coordinator Minimum of 2-5 years of experience with sales and/or customer service Knowledge of Microsoft Dynamics NAV is a plus, but not requiredPreferred experience using ERP or CRM system Ability to manage multiple priorities and tasks with a sense of urgency Well organized with an aptitude for details Effective verbal and written communication skillsHave the ability to multi-task and produce quality results under pressureProficient in Microsoft Suite (Word, Excel, PowerPoint, Outlook, etc.)Must be self-started and able to work independently with little supervision Company Description Industrial Profile Systems is the premium provider of engineering and design services utilizing our structural aluminum and modular components to create mechanical hardware solutions across a wide range of industries. Founded in 1996 and occupying 50,000+ sq. ft. in Akron, Ohio, we design, machine, and assemble custom machine base, table, and enclosure solutions. This vertical integration allows for quick turnaround times and the ability to produce custom solutions. Quality craftsmanship and innovative designs with a focus on customer service will allow for continued growth and market share. Visit our website at . Industrial Profile Systems (Akron, OH) is a division of WEISS North America, Inc. (Willoughby, OH). Compensation details: 24-32 Hourly Wage PI6160ecdb15a1-2060
Inside Sales and Customer Service Coordinator Industrial Profile Systems - Akron, OH Job Description The Inside Sales & Customer Service Coordinator will provide inside customer support while working closely with Sales Managers, Engineering, and Product Management, to ensure a smooth flow of customer information and requirements throughout the organization. This position is responsible for building client relationships, project management, and developing sales opportunities and must be able to recognize growth opportunities and utilize extruded aluminum to solve complex challenges for existing and new clients across manufacturing industries. Benefits Full-time positionMedical, dental, vision, and life insurance on the 31st day of employment401K eligibility begins after the 60th day of employmentPay is bi-weeklyGenerous PTO policy Pay Range: $24-32/hour Job Responsibilities - Inside Sales and Customer Service Coordinator Identify opportunities to reactive dormant accounts and grow existing accounts to achieve sales objectives Support customer inquiries, including but not limited to providing quotes, processing orders, and providing client updates along the entire process Researches new product requests and writes ordersServes as a liaison with the outside sales teamTracks and prepares reports on daily, weekly, and monthly leads and sales Follow up to ensure successful order entry, sales fulfillment, installation, post-installation, and operations on orders produced Maintains close contact with customer to give updates on progress toward resolution of issue or service requestEnsures that appropriate changes were made to resolve customers' problemsRefers unresolved customer issues to designated departments for further investigationProcess applications, releases, cancellations, adjustments, changes, requests, fees, invoices, and other related paperworkKeeps records or customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.Perform other miscellaneous job duties and related functions as directed Desired Skills & Experience - Inside Sales and Customer Service Coordinator Minimum of 2-5 years of experience with sales and/or customer service Knowledge of Microsoft Dynamics NAV is a plus, but not requiredPreferred experience using ERP or CRM system Ability to manage multiple priorities and tasks with a sense of urgency Well organized with an aptitude for details Effective verbal and written communication skillsHave the ability to multi-task and produce quality results under pressureProficient in Microsoft Suite (Word, Excel, PowerPoint, Outlook, etc.)Must be self-started and able to work independently with little supervision Company Description Industrial Profile Systems is the premium provider of engineering and design services utilizing our structural aluminum and modular components to create mechanical hardware solutions across a wide range of industries. Founded in 1996 and occupying 50,000+ sq. ft. in Akron, Ohio, we design, machine, and assemble custom machine base, table, and enclosure solutions. This vertical integration allows for quick turnaround times and the ability to produce custom solutions. Quality craftsmanship and innovative designs with a focus on customer service will allow for continued growth and market share. Visit our website at . Industrial Profile Systems (Akron, OH) is a division of WEISS North America, Inc. (Willoughby, OH). Compensation details: 24-32 Hourly Wage PI6160ecdb15a1-2060