LUV Car Wash

Description: LUV Car Wash was founded in Sept of 2021, and we have rapidly grown to over 80 locations in 6 states, including CA, NV, FL, GA, PA, and NJ. We are looking to add a General Manager to our growing team to help us continue our mission to become the best car wash in the industry. Location: 901 Commerce Blvd. Dickson City, PA 18519 Benefits: Bonus Eligible Overtime Available 401K match Health Benefits/HSA Vision Dental Life insurance Vacation Sick Time Employee Discount program EAP General Summary of Duties: The General Manager (GM) is responsible for all site operations including recruiting of staff, site safety, facilities management, customer service, driving sales, site compliance and the development of the car wash team. Reports to : District Manager FLSA Status : Exempt / Non- Exempt Physical Demands : Occasional prolonged periods of walking/standing. Work outside in varying weather conditions. Ability to lift 25 pounds unassisted. Essential Functions: Recruit, train, coach and develop all teammates. Create a culture of accountability within your site for LUV's operational procedures. Ensure compliance with LUV onboarding, orientation and training processes for all new teammates. Stay up to date on all process changes and enhancements. Provide ongoing development, coaching and counseling to AGMs and high-potential hourly teammates. Partner with HR on disciplinary issues including investigations and terminations. Partner with District Manager to drive local volume and sales through strategic community outreach and marketing efforts. Partner with District Manager on budget planning and forecasting Manage incoming inquiries in a timely, pleasant manner. Follow-up on action items as needed, quickly and accurately. Review Paylocity reporting and approve payroll information for all employees on time. Submit commissions on time through proper avenues Complete all necessary checklists to standard and by associated deadlines Ensure teammates are always using prescribed sales scripts and guide-on procedures. Ensure the site operates safely and in compliance with all regulatory, local, state and federal laws/regulations. Create genuine connections with customers and foster relationships through superior customer service to build membership sales. Create weekly schedule and manage site labor to LUV Car Wash standards. Walk site throughout shift to ensure site is operating safely, efficiently and up to the LUV standards of service. Converse with customers regularly to ensure customer satisfaction. Handle all customer issues/complaints. Work with District Manager to resolve all issues in a timely manner that results in positive outcomes and customer-retention. Partner with Facilities to ensure all equipment is properly maintained, safely operated and maintenance requests are fulfilled in a timely manner to minimize site downtime. Perform other duties as assigned. Job holder must demonstrate current competencies applicable to the job position. Every employee is required to remain updated on company policies and affairs through appropriate sources, such as the internal employee website. Requirements: Education: HS Diploma or equivalent preferred. Bachelor's Degree in business management, hospitality or related field a plus. Experience: Minimum of three (3) years management experience required. Management in restaurants or hospitality is highly preferred. Experience in car wash or automotive industry a plus. Requirements: Excellent verbal and written communication skills. Strong organizational skills and ability to prioritize. PIf-9084

Description: LUV Car Wash was founded in Sept of 2021, and we have rapidly grown to over 80 locations in 6 states, including CA, NV, FL, GA, PA, and NJ. We are looking to add a Shift Supervisor to our growing team to help us continue our mission to become the best car wash in the industry. Benefits: Commission Potential 401K match Health Benefits/HSA Vision Dental Life insurance Vacation/Sick Time or PTO Employee Discount program Employee Assistance Program ( Some benefits require a 1 year measurement period or age requirement) General Summary of Duties : The Shift Supervisor will safely direct guests and vehicles onto the car wash conveyor and discuss the membership options with all customers of LUV Car Wash. The Shift Supervisor will also be responsible for opening/closing procedures, supervising daily duties at LUV Car Wash, and maintaining a safe and clean environment for all LUV customers. Reports to : General Manager FLSA Status : Non-Exempt Physical Demands : Physical ability to move equipment and tools as needed. Must be able to lift min 30 pounds. Work in changing environments Stand full shift. Must have basic knowledge of the features of cars. Essential Functions : Maintain a regular and reliable level of attendance and punctuality. Assisting customers at the self-service kiosks on property. Market and brand the LUV membership options. Open / Close operations daily. Cleaning the tunnel and equipment. Perform miscellaneous job-related duties as assigned. Understand and follow LUV policies and procedures. Job holder must demonstrate current competencies applicable to the job position. Every employee is required to remain updated on company policies and affairs through appropriate sources, such as the internal employee website. Requirements: Requirements: 18 years of age or older preferred. Physical ability to move equipment and tools as needed. Must be able to lift min 30 pounds. Must be Professional in appearance and attitude. Able to work outdoors in all types of weather. Attention to detail regarding safety and hazards. Compensation details: 17.5-19 Hourly Wage PIfceedf9b01b5-0001