INSPYR Solutions
Houston, Texas
Title: Coupa Techno/Functional Consultant Location: Houston, TX 77024 (hybrid) Duration: Contract to hire Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. Position Summary We are seeking a Senior Coupa Techno/Functional Consultant to lead the administration, enhancement, and strategic development of our Coupa e-Procurement platform. This individual will serve as a critical cross-functional liaison, ensuring optimal system performance, user adoption, and alignment with evolving business needs. The role requires a strong blend of technical expertise, business process understanding, and proactive solutioning capabilities. The ideal candidate will have a proven background supporting Coupa in complex environments and a demonstrated ability to bridge functional and technical requirements. This role offers the opportunity to help define the future-state vision of Coupa within the organization, with growing aspirations for analytics, automation, and system expansion. Key Responsibilities Act as the primary administrator for the Coupa platform, overseeing core modules such as Supplier Onboarding, Invoice Management, and Requisition/Order Management. Collaborate with functional teams (Procurement, AP, HR, IT) to support onboarding, role assignments, workflow configuration, and system usage. Lead user administration, including permissions, workflow setup, and data governance aligned with organizational policies. Interpret business requirements and deliver creative, scalable Coupa-based solutions that align with platform capabilities and strategic goals. Identify opportunities to expand and optimize Coupa usage across business units; champion adoption, lead onboarding, and help build a roadmap for system growth. Provide day-to-day user support, resolve issues, and partner with Coupa support as needed for escalations, upgrades, and special projects. Develop reports and dashboards that provide insight into procurement activity, compliance, and system performance. Partner with IT to manage technical configurations, integrations, interface validations, and error log resolution. Lead and support Coupa release planning and system upgrades, ensuring minimal business disruption and maximum value. Facilitate end-user training, develop documentation, and promote best practices across the organization. Monitor supplier enablement efforts in collaboration with the onboarding team. Support internal and external benchmarking initiatives to assess Coupa performance and ROI. Qualifications & Experience Bachelor's degree in MIS, Supply Chain, Procurement, Business, or a related field. Minimum 7+ years of experience supporting procurement or accounts payable systems, including 2+ years of direct experience with Coupa or similar P2P platforms. Experience with Coupa implementations and enhancements across multiple modules. Strong understanding of Coupa platform capabilities and constraints, with the ability to guide solution design and challenge assumptions from technical teams. Demonstrated ability to analyze requirements, assess feasibility within Coupa, and identify alternate, more efficient solution paths. Proficient in reporting and data analysis within Coupa; capable of working with queries, dashboards, and ad-hoc reporting. Skilled in troubleshooting issues and discerning between system limitations vs. vendor capability gaps. Preferred Skills Ability to develop and deliver informative training and presentations. Excellent interpersonal, written, and verbal communication skills. High attention to detail, problem-solving mindset, and strong organizational skills. Ability to work effectively in a hybrid, fast-paced, and service-oriented environment. Highly proficient with Microsoft Office Suite, especially Excel and PowerPoint. Opportunity Highlights Help define and shape the future-state of Coupa in a large, enterprise organization. Collaborate with business and IT leaders to drive digital transformation in procurement. Long-term contract role with potential for strategic ownership as Coupa continues to scale. High-impact role with visibility across functional leadership and Coupa governance teams. Our benefits package includes: Comprehensive medical benefits Competitive pay 401(k) retirement plan and much more! About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy: By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.
Title: Coupa Techno/Functional Consultant Location: Houston, TX 77024 (hybrid) Duration: Contract to hire Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. Position Summary We are seeking a Senior Coupa Techno/Functional Consultant to lead the administration, enhancement, and strategic development of our Coupa e-Procurement platform. This individual will serve as a critical cross-functional liaison, ensuring optimal system performance, user adoption, and alignment with evolving business needs. The role requires a strong blend of technical expertise, business process understanding, and proactive solutioning capabilities. The ideal candidate will have a proven background supporting Coupa in complex environments and a demonstrated ability to bridge functional and technical requirements. This role offers the opportunity to help define the future-state vision of Coupa within the organization, with growing aspirations for analytics, automation, and system expansion. Key Responsibilities Act as the primary administrator for the Coupa platform, overseeing core modules such as Supplier Onboarding, Invoice Management, and Requisition/Order Management. Collaborate with functional teams (Procurement, AP, HR, IT) to support onboarding, role assignments, workflow configuration, and system usage. Lead user administration, including permissions, workflow setup, and data governance aligned with organizational policies. Interpret business requirements and deliver creative, scalable Coupa-based solutions that align with platform capabilities and strategic goals. Identify opportunities to expand and optimize Coupa usage across business units; champion adoption, lead onboarding, and help build a roadmap for system growth. Provide day-to-day user support, resolve issues, and partner with Coupa support as needed for escalations, upgrades, and special projects. Develop reports and dashboards that provide insight into procurement activity, compliance, and system performance. Partner with IT to manage technical configurations, integrations, interface validations, and error log resolution. Lead and support Coupa release planning and system upgrades, ensuring minimal business disruption and maximum value. Facilitate end-user training, develop documentation, and promote best practices across the organization. Monitor supplier enablement efforts in collaboration with the onboarding team. Support internal and external benchmarking initiatives to assess Coupa performance and ROI. Qualifications & Experience Bachelor's degree in MIS, Supply Chain, Procurement, Business, or a related field. Minimum 7+ years of experience supporting procurement or accounts payable systems, including 2+ years of direct experience with Coupa or similar P2P platforms. Experience with Coupa implementations and enhancements across multiple modules. Strong understanding of Coupa platform capabilities and constraints, with the ability to guide solution design and challenge assumptions from technical teams. Demonstrated ability to analyze requirements, assess feasibility within Coupa, and identify alternate, more efficient solution paths. Proficient in reporting and data analysis within Coupa; capable of working with queries, dashboards, and ad-hoc reporting. Skilled in troubleshooting issues and discerning between system limitations vs. vendor capability gaps. Preferred Skills Ability to develop and deliver informative training and presentations. Excellent interpersonal, written, and verbal communication skills. High attention to detail, problem-solving mindset, and strong organizational skills. Ability to work effectively in a hybrid, fast-paced, and service-oriented environment. Highly proficient with Microsoft Office Suite, especially Excel and PowerPoint. Opportunity Highlights Help define and shape the future-state of Coupa in a large, enterprise organization. Collaborate with business and IT leaders to drive digital transformation in procurement. Long-term contract role with potential for strategic ownership as Coupa continues to scale. High-impact role with visibility across functional leadership and Coupa governance teams. Our benefits package includes: Comprehensive medical benefits Competitive pay 401(k) retirement plan and much more! About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy: By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.
INSPYR Solutions
Houston, Texas
Title: Continuous Improvement Analyst Location: Houston Tx, 77002 Duration: Long-term Contract to Hire Compensation: $34hr Work Requirements: US Citizen, GC Holders or Authorized to Work in the US Remote / Hybrid (3 days a week) Monday- Friday 8am-5pm Job Summary: The Continuous Improvement Analyst is responsible for the analysis and resolution of global issues and/or improvement opportunities affecting the Retention & Care, and Inbound Sales organization. In addition, the analyst must monitor the effectiveness of business processes, conduct analysis, make recommendations, document processes, communicate those processes to the organization, and coordinate implementation for system and process improvements. The analyst must develop skills and knowledge to effectively address and resolve issues across multiple functional groups including, but not limited to, Information Technology, Back Office Operations (including invoicing, credit, collections, remittance processing, and service initiation), Consumer Operations, Marketing, Legal and Regulatory. Responsibilities: Perform and document Customer Care impact assessments for business rule and process improvement changes driven from a variety of business units and departments Identify and document process improvement opportunities that result in operational efficiencies and/or increased customer service Prepare and deliver business cases based on solid analysis and business intuition Gain cross functional support and approval for system and process changes from key stakeholders Work within the IT Change Management process to affect timely and complete implementation of system and process changes Manage small to mid-size changes into the Customer Care organization through coordination with key business and information technology teams Prepare quality business requirements or user stories, and functional design documentation for requested changes Perform and document testing for system and processes changes Document end user processes, step actions, and scripting in support of all implemented changes Prepare and deliver accurate communications to the Customer Care organization in support of implemented changes Coordinate with the Training group to deliver training to all Customer Care Representatives (CCRs), Supervisors and Management, as applicable Act as a liaison between the Customer Care organization and other business units and departments Role Specific Knowledge, Skills and Abilities: Ability to thrive in an environment that is developing and growing quickly, especially in the technical field Excellent problem-solving, organizational and time management skills Able to handle multiple tasks simultaneously; ability to deal with conflicting demands and prioritize tasks as needed Ability to overcome major obstacles and recognize early when issues should be escalated Strong work ethic Must be an effective and collaborative team player High level of honesty and integrity Excellent communications skills, both written and verbal Excellent grasp of project management lifecycle and agile methodology Strong MS-Office (Word, Excel, PowerPoint) skills Results oriented Strong leadership skill Experience: Over 2 years of experience in a call center or consumer services setting. The ideal candidate will have a broad range of experience within several functions including technology design, flow design and implementation, business process development, training and performance management, and work force management analysis Some project management, leadership and relationship skills are preferred Education: Undergraduate degree from accredited four-year college or university is preferred however, relevant work experience may commensurate Physical Requirements: Occasionally requires lifting as appropriate to perform duties and responsibilities Working Conditions: This position is hybrid but may require occasional travel to the office outside of your scheduled in office days especially as special projects arise. The candidate may be required to occasionally work more than 40 hours in a week and outside of traditional business hours to complete project testing, data validation, and implementation Reliable internet service is required Our benefits package includes: Comprehensive medical benefits Competitive pay, 401(k) Retirement plan and much more! About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy: By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.
Title: Continuous Improvement Analyst Location: Houston Tx, 77002 Duration: Long-term Contract to Hire Compensation: $34hr Work Requirements: US Citizen, GC Holders or Authorized to Work in the US Remote / Hybrid (3 days a week) Monday- Friday 8am-5pm Job Summary: The Continuous Improvement Analyst is responsible for the analysis and resolution of global issues and/or improvement opportunities affecting the Retention & Care, and Inbound Sales organization. In addition, the analyst must monitor the effectiveness of business processes, conduct analysis, make recommendations, document processes, communicate those processes to the organization, and coordinate implementation for system and process improvements. The analyst must develop skills and knowledge to effectively address and resolve issues across multiple functional groups including, but not limited to, Information Technology, Back Office Operations (including invoicing, credit, collections, remittance processing, and service initiation), Consumer Operations, Marketing, Legal and Regulatory. Responsibilities: Perform and document Customer Care impact assessments for business rule and process improvement changes driven from a variety of business units and departments Identify and document process improvement opportunities that result in operational efficiencies and/or increased customer service Prepare and deliver business cases based on solid analysis and business intuition Gain cross functional support and approval for system and process changes from key stakeholders Work within the IT Change Management process to affect timely and complete implementation of system and process changes Manage small to mid-size changes into the Customer Care organization through coordination with key business and information technology teams Prepare quality business requirements or user stories, and functional design documentation for requested changes Perform and document testing for system and processes changes Document end user processes, step actions, and scripting in support of all implemented changes Prepare and deliver accurate communications to the Customer Care organization in support of implemented changes Coordinate with the Training group to deliver training to all Customer Care Representatives (CCRs), Supervisors and Management, as applicable Act as a liaison between the Customer Care organization and other business units and departments Role Specific Knowledge, Skills and Abilities: Ability to thrive in an environment that is developing and growing quickly, especially in the technical field Excellent problem-solving, organizational and time management skills Able to handle multiple tasks simultaneously; ability to deal with conflicting demands and prioritize tasks as needed Ability to overcome major obstacles and recognize early when issues should be escalated Strong work ethic Must be an effective and collaborative team player High level of honesty and integrity Excellent communications skills, both written and verbal Excellent grasp of project management lifecycle and agile methodology Strong MS-Office (Word, Excel, PowerPoint) skills Results oriented Strong leadership skill Experience: Over 2 years of experience in a call center or consumer services setting. The ideal candidate will have a broad range of experience within several functions including technology design, flow design and implementation, business process development, training and performance management, and work force management analysis Some project management, leadership and relationship skills are preferred Education: Undergraduate degree from accredited four-year college or university is preferred however, relevant work experience may commensurate Physical Requirements: Occasionally requires lifting as appropriate to perform duties and responsibilities Working Conditions: This position is hybrid but may require occasional travel to the office outside of your scheduled in office days especially as special projects arise. The candidate may be required to occasionally work more than 40 hours in a week and outside of traditional business hours to complete project testing, data validation, and implementation Reliable internet service is required Our benefits package includes: Comprehensive medical benefits Competitive pay, 401(k) Retirement plan and much more! About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy: By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.
