Icy Strait Point LLC

Reports to: Food & Beverage Supervisor Category: Seasonal (April- Mid October in Hoonah, Alaska) Salary Range: Hourly with bonus potential Summary: The basic duties of the Line Cook/Prep Cook position at Icy Strait Point include arriving on time at the assigned venue in the uniform provided, maintaining a clean and safe kitchen, gaining a clear understanding of all menu items, working as a team member in a friendly and professional manner. Essential Duties and Responsibilities: • Conduct all activities and decisions according to Icy Strait Point's guiding principles. • Provide outstanding service efficiently and with a professional demeanor. • Assist with stocking and setting up kitchen stations. • Prepare ingredients including cleaning, cutting, and portioning. • Cook a variety of menu items according to recipes and chef instructions. • Plate prepared foods according to presentation standards. • Work with servers and cashiers to ensure orders are accurate and delivered on time. • Wash and sanitize kitchen utensils, cooking equipment, and work areas. • Maintain compliance with all kitchen hygiene and food safety standards. • Willingly shift to other stations and/or assignments as needed. • Perform all other duties as assigned. Physical Requirements & Work Environment: • Stand and work on your feet for up to ten hours with minimal break time • Maintain consistent attendance and punctuality. • Organize and prioritize tasks under pressure while maintaining a calm and pleasant demeanor. • Communicate effectively and politely with guests, coworkers, and management. • Follow company dress code. • Restaurant background a plus • Learn quickly and follow oral and written instructions. • Team-oriented mindset. • Ability to bend, stretch, kneel, and squat. • Prolonged standing and walking (over 5 miles a day). • Lift up to 40-50 pounds. • Work safely in noisy environments with various odors present. • Willing to live in a remote, rural community. • Comfortable traveling by small plane or ferry. • Able to walk on gravel roads in inclement weather. Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638. Compensation details: 16-18 Hourly Wage PI7ed5677b162c-5499

Food Runner Reports to: Food & Beverage Supervisor Category: Seasonal (April - Mid October in Hoonah, Alaska) Salary Range: Hourly with bonus potential Summary: The Basic duties of Food Runner at Icy Strait Point include arriving on time for the scheduled shift in the uniform provided, basic understanding of the menu at the assigned venue, delivering the food prepared in the kitchen to the guest in a friendly and courteous manner. Essential Duties and Responsibilities: Conduct all activities and decisions according to Icy Strait Point's guiding principles.Perform all duties by providing outstanding service efficiently in a professional manner.Retrieve and stock items from food and beverage commissary to venue as assigned. Follow health, safety, and sanitation guidelines for all products.Able to function well and calmly in times of high-volume activity.Maintain a clean and organized workspace.Willingness to shift to other stations and/or assignments as needed.All other duties as assigned.Physical Requirements & Work Environment: Work on your feet most of the day with minimal break time.Maintain consistent attendance and punctuality.Ability to organize and prioritize under pressure while maintaining a calm and pleasant demeanor.Effective and friendly communication skills with guests, coworkers, and management.Comply with company dress code.Restaurant background a plus.Ability to learn quickly and be consistent.Able to understand and carry out oral and written instructions.Team-oriented.Physical Requirements & Work Environment: Must be able to bend, stretch, kneel, and squatProlonged periods of standing, walking over 5 miles a dayMust be able to lift 40 poundsMust be able to work safely in a noisy area with many odors presentWilling to live in a remote, rural community Comfortable traveling by small plane or ferry to and from a remote settingAble to walk on gravel roads in inclement weather Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638. Compensation details: 16-18 Hourly Wage PI08d367ae72fb-5652

Food & Beverage Supervisor Reports to: Food & Beverage Management Seasonal: April- mid October in Hoonah, Alaska Salary Range: Hourly with bonus incentive Summary: The basic duties of the Food & Beverage Supervisor include arriving on time in the uniform provided, and overseeing the daily operations of the assigned F&B venue to ensure goals and objectives of the department are achieved. Essential Duties and Responsibilities: Conduct all activities and decisions according to Icy Strait Points guiding principles.Oversee the schedule and work of assigned staff in the venue as assigned.Help management organize daily activities related to food production and operations ensuring high quality and excellent service.Serve on the line as a cook or a bartender, cashier, or food runner as needed to allow breaks.Work with management in tracking waste and end of month inventories.Assist with maintaining ISP operations manual, and department policies for employees.Ensure compliance with state and federal agency pertaining to food and alcohol sales.Performs other related duties as required. Physical Requirements & Work Environment: Excellent managerial and supervisory skills.Extensive knowledge of food & beverage operations management a plus.Ability to interpret financial data as needed to set goals.Excellent organizational skills and attention to detail.Excellent written and verbal communication skills.Proficient in Microsoft Office Suite or similar software. Bachelor's degree in hospitality management or culinary management, or related work experience a plus. Physical Requirements & Work Environment: Must be able to bend, stretch, kneel, and squat.Prolonged periods sitting at a desk and working on a computer.Prolonged periods of standing, walking over 5 miles a day.Able to lift 50 pounds at times. Must be able to work safely in a noisy area with many odors present.Willing to live in a remote, rural community.A valid driver's license a plus.Comfortable traveling by small plane or ferry to and from a remote setting.Able to walk on gravel roads in inclement weather. Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638. PI5acc4a9f0e84-5721

Tour Sales Representative Reports to: Sales Supervisor Category: Seasonal (April- September 2026) Salary Range: $ 18 / hour with bonus potential. Position Summary: Tour Sales Representatives promote and sell pier-side tickets to guests for all excursions available at Icy Strait Point. Tour Sales Representatives will ensure guests meet the required excursion requirements, ensure guests sign excursion waivers as required, and keep accurate records of excursion inventory and departure times. Essential Duties and Responsibilities: Conduct all activities and decisions according to Icy Strait Point's guiding principles: BAP: Best, Authentic, Profitable Provide excellent customer service to all guests. Provide guests with information about all tours available at ISP. Promote other ISP venues, distribute ISP literature and/or sell ISP merchandise. Work as greeters to welcome guests and conduct guest orientations. Sell shuttle tickets, take tickets, and load passengers. Participate in all required trainings , including cross training for Guest Representative and Gondola Operator. Assist within programs wherever needed. Other duties as assigned. Experience, Skills & Qualifications: Must have excellent customer service skills and the ability to communicate with guests and others in a professional, friendly and accurate manner. Prefer experience in the tourism/visitor industry. Prefer previous sales experience. Present a professional and friendly attitude while working in a fast-paced environment. Good problem-solving skills and the ability to think creatively. Must be proficient in Microsoft Office programs, and willing to learn online booking systems. Tour Sales Representatives must be able to learn, retain and relay excursion information. Must be able to work in a team environment. Adequate knowledge or willingness to learn about Tlingit culture. Current First Aid and CPR certification is preferred. Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.L.93-638. Applicants must have proof of legal authority to work in the United States. If you're ready to bring your passion for adventure to life and create amazing memories for others, apply today! 4o mini Compensation details: 18-18 Hourly Wage PIf9862a8e5-

Sales Guest Representative Reports to: Tour Sales Supervisor Category: Seasonal (April - September 2026 in Hoonah, Alaska) Compensation: DOE, plus bonus potential Job Summary Are you a people-person who thrives in an exciting, fast-paced environment? Do you have a passion for nature and adventure, and want to share that with guests from around the world? If so, we want you to join our team as a Sales Guest Representative at Icy Strait Adventures! At Icy Strait Adventures, we're not just selling tours - we're creating memories. Help guests experience the magic of Alaska like never before and make their trip one they'll never forget! What You'll Do Greet guests and assist with booking unforgettable whale watching and adventure tours.Maintain crowd control and help guests navigate the Excursion Hub efficiently.Provide accurate information about Icy Strait Point, Hoonah, and available activities.Sell shuttle tickets, tour packages, and merchandise while ensuring quick, accurate transactions.Support the Tour Sales Supervisor in daily operations and ensure smooth guest flow.Communicate clearly with guests, helping them prepare for their excursions and stay excited about their experience.Assist with promotional activities, tour preparation, and provide relief work in the Marine Department as needed.Uphold the values of Icy Strait Adventures by delivering excellent service and ensuring every guest leaves with a smile.Take on additional tasks as needed. Skills Required Ability to thrive under pressure in a fast-paced environment.Strong customer service and conflict resolution skills.Proficient in cash handling and able to execute transactions quickly and accurately.Excellent verbal communication and problem-solving skills.Team-oriented, flexible, and able to adapt to changing priorities.Physically able to stand for extended periods and work outdoors in varying weather conditions. What You Bring A positive attitude and a genuine love for helping others.Great multitasking ability and strong attention to detail.Interest in Alaska's wildlife, culture, and history-especially Tlingit heritage.Commitment to safety and guest satisfaction.Must be 21 or older and eligible for a safety-sensitive position. Physical Requirements & Work Environment Live and work in beautiful, remote Hoonah, Alaska.Comfortable traveling by small plane or ferry to and from the area.Able to stand, walk, and work outdoors in various weather conditions for long periods of time.Lift up to 25+lbs as needed. Why Work at Icy Strait Adventures Icy Strait Adventures is a Native-owned business, offering guests authentic, heart-pounding Alaskan experiences. We focus on community, teamwork, and creating an unforgettable environment for both our guests and our staff. We proudly prioritize Native Preference under P.L. 93-638. If you're ready to bring your passion for adventure to life and create amazing memories for others, apply today! Compensation details: 18-18 Hourly Wage PI494e0eed4e31-7212

Cashier Reports to: Food & Beverage Supervisor Category: Seasonal (April - Mid October in Hoonah, Alaska) Salary Range: Hourly with bonus potential Summary: The basic duties of the Cashier at Icy Strait Point include arriving on time for the scheduled shift in the uniform provided, learning the point-of-sale system, learning a basic understanding of the menu at the assigned venue, and managing guest orders in a friendly and courteous manner. Essential Duties and Responsibilities: Conduct all activities and decisions according to Icy Strait Point's guiding principles.Perform all duties by providing outstanding service efficiently in a professional demeanor.Collect and process payment; accurately enter and record all menu items into the Point-of-Sale system.Provide quality beverages and food products consistently for all customers by adhering to recipes and presentation standards.Follow health, safety, and sanitation guidelines for all products.Able to function well and calmly in times of high-volume activity and stress.Maintain a clean and organized workspace.Willingness to shift to other stations and/or assignments as needed.All other duties as assigned.Physical Requirements & Work Environment: Work on your feet most of the day with minimal break time.Maintain consistent attendance and punctuality.Ability to organize and prioritize under pressure while maintaining a calm and pleasant demeanor.Effective and friendly communication skills with guests, coworkers, and management.Comply with company dress code.Restaurant back ground a plus.Ability to be consistent.Able to understand and carry out oral and written instructions.Team-oriented. Physical Requirements & Work Environment: Must be able to bend, stretch, kneel, and squat.Prolonged periods of standing, walking over 5 miles a day.Must be able to lift 40 pounds at times. Must be able to work safely in a noisy area with many odors present.Willing to live in a remote, rural community.Comfortable traveling by small plane or ferry to and from a remote setting.Able to walk on gravel roads in inclement weather. Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638. Compensation details: 18-18 Hourly Wage PI24e5bb21c1cb-5680