Hello! Destination Management

DIRECTOR OF SALES We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing . Our purpose is simple and powerful : to inspire human connection and improve performance . Every thing we do is rooted in our core values - Detailed Creativity, Driven and Enth usiasm . W e are looking for team members who embody these qualities in their work and interactions. PAY : To be discussed during the interview SCHEDULE : This position is based on a schedule of Monday - Friday, 8:30 a.m. to 5:30 p.m.; however, based on client needs you will be required to work days, evenings , and/or weekends if necessary to complete tasks. OVERVIEW OF POSITION : The Director of Sales leads the sales function to drive revenue growth by developing and executing sales strategy, managing, and coaching the Account Executive team, building, and maintaining a strong pipeline of qualified opportunities, and partnering cross-functionally to deliver winning proposals and exceptional client experiences. BENEFITS & PERKS: Hello! Destination Management offers a competitive benefits package designed to support your health, financial well being, and work life balance. Benefits for eligible full time team members include medical, dental, and vision coverage; employer paid life and AD&D insurance; a 401(k) with company match; paid time off and holidays; access to an Employee Assistance Program; and a hybrid work environment. We also offer a collaborative culture, growth opportunities, and the chance to work on unforgettable live events. REQUIRED SKILLS: The Director of Sales m ust be a highly motivated, customer-focused , and well-organized leader with the ability to manage multiple priorities in a fast-paced , high-pressure environment . This role is responsible for driving sales growth within Hello! by developing strong relationships with meeting planners, corporate clients , hotel partners, and suppliers across the South Florida market, including Southwest Florida. The ideal candidate demonstrates a deep commitment to service excellence, understands the dynamics of hospitality and event operations, and can effectively repre sent the company's capabilities in unique and creative destination experiences . Excellent phone and computer skills, along with strong oral and written communication skills, are essential to be successful and drive business growth. GENERAL RESPONSIBILITIES : Own and execute the local and national sales strategy to achieve revenue, margin, and growth targets for destination management services. Manage, coach, and develop Account Executives through goal setting, pipeline reviews, and performance feedback. Support Account Executive on site visits and engage with clients duri ng program operation . Join Account Executive during key moments of hotel relationship development including but not limited to lunch meetings, offsite experiences, FAMs. Establish personal relationships with key leaders at area hotels, nurture and grow relationship s throughout. Review Account Executive forecasts and ensure timely closing of business, receipt of deposits and final payments. Communication with General Manager and other Discipline Leaders to ensure continuity, clarity and adherence to office and company objectives. SPECIAL REQUIREMENTS : Must have a valid driver's license with a safe driving record. Equal Opportunity Employer (EEO) Statement Hello! Destination Management is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. ADA Essential Functions Statement The tasks listed above represent the essential functions of the position. Additional duties may be assigned as needed. Candidates must be able to perform these essential functions with or without reasonable accommodation. Physical & Environmental Requirements This position requires the ability to remain in a stationary position, move about the workplace, and operate standard office equipment. Physical requirements are described using ADA compliant , non exclusionary language. Reasonable Accommodation Statement We are committed to providing reasonable accommodations to individuals with disabilities to enable successful performance of essential job functions. If you need accommodation during the application or employment process, please notify Human Resources. Pay Transparency Notice Where required by applicable law, we disclose a good faith compensation range that reflects what we reasonably expect to pay at the time of hire for this role. The actual offer may vary based on factors such as job-related skills, experience, education, certifications, and market conditions. For locations without a pay range disclosure requirement, candidates may still request the pay scale for this role during the process. We do not request or rely on salary history where prohibited by law. At-will Employment ? As an employee of Hello! Destination Management, your employment has been and continues to be "at-will." This means that during the course of employment with the Company, employees are free to terminate their employment with the Company at any time, with or without a reason, and the Company has the right to terminate employees at any time, with or without a reason. Although the Company may choose to terminate an employee for cause, cause is not required. Job Description Disclaimer This job description is not a comprehensive listing of duties and responsibilities. Duties, responsibilities, and activities may change at any time with or without notice to meet evolving business needs. full PI289edc507c38-8157

ACCOUNT EXECUTIVE We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OVERVIEW OF POSITION: To utilize significantly honed skills as a local meeting planner (including transportation logistics, event production, teambuilding, etc.) and cultivate sales through a geographic territory, assigned hotel, or assigned House Accounts. To lead a sales team consisting of an Account Manager and Program Design Associate to successfully create proposals, develop, secure, and execute said programs. SKILLS REQUIRED Strong Sales Skills, Effective Closing Skills, Leadership, Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. RESPONSIBILITIES: Sales in assigned area. Managing all accounts from proposal through final billing. Supervise work performance of Account Manager and Program Design Associate. Successfully achieve sales goals. Build solid client relationships. Sales Responsibilities: Create opportunities through sales efforts in assigned area. Communicate with Client to determine needs. Communicate with vendors and Program Design Associate to generate proposals. Communicate with Client to review proposals and required revisions. Conduct site visits with clients. Contract approved Services with client. Attend Pre and Post Conference Client Meetings. Check in with clients daily during program operations in person or through the Account Manager. Return all customer calls within 24 hours. Sales Account Management Responsibilities: Maintain relationships with client and hotel partners. Manage competitive influence on key accounts. Manage deposits and Accounts Receivables. Build rapport to sustain relationship. Engage Management to expand influence and exposure. Develop new opportunities. General Responsibilities: Lead by example. Focus on customer's success. Maintain a professional presence in the marketplace. Manage team in step with company Core Values Be solution oriented. Hold yourself accountable for the team's performance. Equal Opportunity Employer (EEO) Statement Hello! Destination Management is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. ADA Essential Functions Statement The tasks listed above represent the essential functions of the position. Additional duties may be assigned as needed. Candidates must be able to perform these essential functions with or without reasonable accommodation. Physical & Environmental Requirements This position requires the ability to remain in a stationary position, move about the workplace, and operate standard office equipment. Physical requirements are described using ADA-compliant, non-exclusionary language. Reasonable Accommodation Statement We are committed to providing reasonable accommodations to individuals with disabilities to enable successful performance of essential job functions. If you need accommodation during the application or employment process, please notify Human Resources. Pay Transparency Notice Where required by applicable law, we disclose a good faith compensation range that reflects what we reasonably expect to pay at the time of hire for this role. The actual offer may vary based on factors such as job-related skills, experience, education, certifications, and market conditions. For locations without a pay range disclosure requirement, candidates may still request the pay scale for this role during the process. We do not request or rely on salary history where prohibited by law. At-will Employment As an employee of Hello! Destination Management, your employment has been and continues to be "at-will." This means that during the course of employment with the Company, employees are free to terminate their employment with the Company at any time, with or without a reason, and the Company has the right to terminate employees at any time, with or without a reason. Although the Company may choose to terminate an employee for cause, cause is not required. No one other than the President of the Company has the authority to alter this at-will employment arrangement, to enter into an agreement for employment for a specified period of time, or to make any agreement contrary to this at-will arrangement. Furthermore, any such agreement must be in writing and must be signed by the President of the Company. Job Description Disclaimer This job description is not a comprehensive listing of duties and responsibilities. Duties, responsibilities, and activities may change at any time with or without notice to meet evolving business needs. PIc8a7b5-

DIRECTOR OF OPERATIONS We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OPTIMAL CANDIDATE: As the Director of Operations, you will play a strategic role on a dedicated team as it continually strives to over-deliver on client expectations. Hello! Destination Management specializes in Destination Management Services and the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful team player will be innovative and able to create logistical solutions while providing leadership to Account Managers in program operations. They will possess 5 + years of hospitality and leadership experience. PAY: To be discussed during the interview SCHEDULE: This position is based on client needs, and will require you to workdays, evenings, and/or nights as well as holidays and weekends, as needed. SUMMARY OVERVIEW OF POSITION: The Director of Operations provides strategic and hands-on leadership to ensure Hello! Destination Management delivers exceptional programs and consistently exceeds client expectations. This role leads day-to-day operations, develops Account Managers and Operations team members, and ensures proposals, vendors, staffing, and on-site execution are aligned with service standards, budgets, and timelines. Key Responsibilities Design and lead program operations, including support in other destinations as needed. Attract, retain, train, and mentor Account Managers and Operations team members on best practices and service standards. Serve as a subject matter expert in destination management services (group transportation, theme décor and entertainment, tours, activities, off-site events, and related services). Provide daily guidance, coaching, and performance support to maximize team effectiveness. Lead proposal development, including pricing and costing, and provide clear direction to support staff as needed. Conduct site inspections and oversee operational readiness for programs and events. Negotiate with vendors to secure quality services, strong value, and reliable delivery. Identify, schedule, and manage quality part-time field staff to support program execution. Oversee program closeout, including final invoice preparation and client-ready documentation. What Success Looks Like: Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. Programs are delivered smoothly, safely, and on time, with high client satisfaction. Proposals are accurate, competitive, and aligned with cost, margin, and scope expectations. Vendors and field staff consistently meet quality standards and reflect the Hello! brand. Account Managers and Operations team members are developed, supported, and retained. Operational processes are organized, repeatable, and continuously improved. SPECIAL REQUIREMENT: Must have a valid driver's license with a good driving record. Equal Opportunity Employer (EEO) Statement Hello! Destination Management is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. ADA Essential Functions Statement The tasks listed above represent the essential functions of the position. Additional duties may be assigned as needed. Candidates must be able to perform these essential functions with or without reasonable accommodation. Physical & Environmental Requirements This position requires the ability to remain in a stationary position, move about the workplace, and operate standard office equipment. Physical requirements are described using ADA-compliant, non-exclusionary language. Reasonable Accommodation Statement We are committed to providing reasonable accommodations to individuals with disabilities to enable successful performance of essential job functions. If you need accommodation during the application or employment process, please notify Human Resources. Pay Transparency Notice Where required by applicable law, we disclose a good faith compensation range that reflects what we reasonably expect to pay at the time of hire for this role. The actual offer may vary based on factors such as job-related skills, experience, education, certifications, and market conditions. For locations without a pay range disclosure requirement, candidates may still request the pay scale for this role during the process. We do not request or rely on salary history where prohibited by law. At-will Employment As an employee of Hello! Destination Management, your employment has been and continues to be "at-will." This means that during the course of employment with the Company, employees are free to terminate their employment with the Company at any time, with or without a reason, and the Company has the right to terminate employees at any time, with or without a reason. Although the Company may choose to terminate an employee for cause, cause is not required. No one other than the President of the Company has the authority to alter this at-will employment arrangement, to enter into an agreement for employment for a specified period of time, or to make any agreement contrary to this at-will arrangement. Furthermore, any such agreement must be in writing and must be signed by the President of the Company. Job Description Disclaimer This job description is not a comprehensive listing of duties and responsibilities. Duties, responsibilities, and activities may change at any time with or without notice to meet evolving business needs. Compensation details: 00 Yearly Salary PI95db3f5b4e7c-6838

ACCOUNT EXECUTIVE We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OVERVIEW OF POSITION: To utilize significantly honed skills as a local meeting planner (including transportation logistics, event production, teambuilding, etc.) and cultivate sales through a geographic territory, assigned hotel, or assigned House Accounts. To lead a sales team consisting of an Account Manager and Program Design Associate to successfully create proposals, develop, secure, and execute said programs. SKILLS REQUIRED Strong Sales Skills, Effective Closing Skills, Leadership, Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. RESPONSIBILITIES: Sales in assigned area. Managing all accounts from proposal through final billing. Supervise work performance of Account Manager and Program Design Associate. Successfully achieve sales goals. Build solid client relationships. Sales Responsibilities: Create opportunities through sales efforts in assigned area. Communicate with Client to determine needs. Communicate with vendors and Program Design Associate to generate proposals. Communicate with Client to review proposals and required revisions. Conduct site visits with clients. Contract approved Services with client. Attend Pre and Post Conference Client Meetings. Check in with clients daily during program operations in person or through the Account Manager. Return all customer calls within 24 hours. Sales Account Management Responsibilities: Maintain relationships with client and hotel partners. Manage competitive influence on key accounts. Manage deposits and Accounts Receivables. Build rapport to sustain relationship. Engage Management to expand influence and exposure. Develop new opportunities. General Responsibilities: Lead by example. Focus on customer's success. Maintain a professional presence in the marketplace. Manage team in step with company Core Values Be solution oriented. Hold yourself accountable for the team's performance. Equal Opportunity Employer (EEO) Statement Hello! Destination Management is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. ADA Essential Functions Statement The tasks listed above represent the essential functions of the position. Additional duties may be assigned as needed. Candidates must be able to perform these essential functions with or without reasonable accommodation. Physical & Environmental Requirements This position requires the ability to remain in a stationary position, move about the workplace, and operate standard office equipment. Physical requirements are described using ADA - compliant, non - exclusionary language. Reasonable Accommodation Statement We are committed to providing reasonable accommodations to individuals with disabilities to enable successful performance of essential job functions. If you need accommodation during the application or employment process, please notify Human Resources. Pay Transparency Notice Where required by applicable law, we disclose a good faith compensation range that reflects what we reasonably expect to pay at the time of hire for this role. The actual offer may vary based on factors such as job-related skills, experience, education, certifications, and market conditions. For locations without a pay range disclosure requirement, candidates may still request the pay scale for this role during the process. We do not request or rely on salary history where prohibited by law. At-will Employment As an employee of Hello! Destination Management, your employment has been and continues to be "at-will." This means that during the course of employment with the Company, employees are free to terminate their employment with the Company at any time, with or without a reason, and the Company has the right to terminate employees at any time, with or without a reason. Although the Company may choose to terminate an employee for cause, cause is not required. No one other than the President of the Company has the authority to alter this at-will employment arrangement, to enter into an agreement for employment for a specified period of time, or to make any agreement contrary to this at-will arrangement. Furthermore, any such agreement must be in writing and must be signed by the President of the Company. Job Description Disclaimer This job description is not a comprehensive listing of duties and responsibilities. Duties, responsibilities, and activities may change at any time with or without notice to meet evolving business needs. full Compensation details: 0 Yearly Salary PI753717c8dcb5-9281

ACCOUNT MANAGER We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OVERVIEW OF POSITION The Account Manager plays a critical role in delivering exceptional client experiences by flawlessly executing destination programs as sold by the Account Executive. This position requires hands-on coordination with clients, hotel partners, vendors, and on-site staff to ensure every detail exceeds expectations. The ideal candidate is proactive, detail-oriented, and thrives in a dynamic environment where responsiveness and adaptability are key. Travel may be required based on client needs and program scope. SKILLS REQUIRED: Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. Prior to a program being sold, the Account Manager (AM) assists the Account Executive and Program Design Associate with the following: Attending site visits. Attending client meetings or conference calls. Pre-book transportation Pre-book field staff Once a program has been sold and turned over by the Account Executive, the AM has the following responsibilities: Communicate with Client to confirm all needs are correct based on the contract Communicate with Hotel contact Communicate with Vendors and confirm vendor contracts Conduct site visits with or without clients with vendors Breakout Arrival and Departure manifests Book transportation Order Field Staff Order any necessary merchandise or supplies. Generate Program Recap and distribute to clients, hotels, and internal contacts Generate Staff instructions and Staff paperwork. Assist clients if they need additional items for their program. Generating Service Agreement Addendums On-site Operations Include Attending client/hotel pre-cons Meet with clients to go over the program Manage and be on-site for any themed events, transportation moves, tours, teambuilding, off-property events, etc. Update manifests Update transportation needs Update field staff requests Conclusion of program Update XE costing sheets Reconcile any vendor invoices Create Preliminary Invoice Organize file for Billing Review Final Invoice with Billing Review P&L Follow up with client with Final Invoice and Evaluation Additional General Responsibilities Lead by example Exercises discretion and independent judgement Other duties as assigned Special Requirement: Must have a valid driver's license with a safe driving record. Equal Opportunity Employer (EEO) Statement Hello! Destination Management is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. ADA Essential Functions Statement The tasks listed above represent the essential functions of the position. Additional duties may be assigned as needed. Candidates must be able to perform these essential functions with or without reasonable accommodation. Physical & Environmental Requirements This position requires the ability to remain in a stationary position, move about the workplace, and operate standard office equipment. Physical requirements are described using ADA-compliant, non-exclusionary language. Reasonable Accommodation Statement We are committed to providing reasonable accommodations to individuals with disabilities to enable successful performance of essential job functions. If you need accommodation during the application or employment process, please notify Human Resources. Pay Transparency Notice Where required by applicable law, we disclose a good faith compensation range that reflects what we reasonably expect to pay at the time of hire for this role. The actual offer may vary based on factors such as job-related skills, experience, education, certifications, and market conditions. For locations without a pay range disclosure requirement, candidates may still request the pay scale for this role during the process. We do not request or rely on salary history where prohibited by law. At-will Employment As an employee of Hello! Destination Management, your employment has been and continues to be "at-will." This means that during the course of employment with the Company, employees are free to terminate their employment with the Company at any time, with or without a reason, and the Company has the right to terminate employees at any time, with or without a reason. Although the Company may choose to terminate an employee for cause, cause is not required. No one other than the President of the Company has the authority to alter this at-will employment arrangement, to enter into an agreement for employment for a specified period of time, or to make any agreement contrary to this at-will arrangement. Furthermore, any such agreement must be in writing and must be signed by the President of the Company. Job Description Disclaimer This job description is not a comprehensive listing of duties and responsibilities. Duties, responsibilities, and activities may change at any time with or without notice to meet evolving business needs. PI5-