ACCOUNT MANAGER We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OVERVIEW OF POSITION The Account Manager plays a critical role in delivering exceptional client experiences by flawlessly executing destination programs as sold by the Account Executive. This position requires hands-on coordination with clients, hotel partners, vendors, and on-site staff to ensure every detail exceeds expectations. The ideal candidate is proactive, detail-oriented, and thrives in a dynamic environment where responsiveness and adaptability are key. Travel may be required based on client needs and program scope. SKILLS REQUIRED: Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. Prior to a program being sold, the Account Manager (AM) assists the Account Executive and Program Design Associate with the following: Attending site visits. Attending client meetings or conference calls. Pre-book transportation Pre-book field staff Once a program has been sold and turned over by the Account Executive, the AM has the following responsibilities: Communicate with Client to confirm all needs are correct based on the contract. Communicate with Hotel contact. Communicate with Vendors and confirm vendor contracts. Conduct site visits with or without clients with vendors. Breakout Arrival and Departure manifests Book transportation Order Field Staff Order any necessary merchandise or supplies. Generate Program Recap and distribute to clients, hotels, and internal contacts. Generate Staff instructions and Staff paperwork. Assist clients if they need additional items for their program. Generating Service Agreement Addendums On-site Operations Include Attending client/hotel pre-cons Meet with clients to go over the program. Manage and be on-site for any themed events, transportation moves, tours, teambuilding, off-property events, etc. Update manifests Update transportation needs. Update field staff requests. Conclusion of program Update XE costing sheets. Reconcile any vendor invoices. Create Preliminary Invoice Organize file for Billing Review Final Invoice with Billing Review P&L Follow up with client with Final Invoice and Evaluation Additional General Responsibilities Lead by example Perform supervisory duties, including hiring or terminating team members. Exercises discretion and independent judgement Other duties as assigned. Special Requirement: Must have a valid driver's license with a safe driving record. PI5d9740b6ae08-8636
10/18/2025
Full time
ACCOUNT MANAGER We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OVERVIEW OF POSITION The Account Manager plays a critical role in delivering exceptional client experiences by flawlessly executing destination programs as sold by the Account Executive. This position requires hands-on coordination with clients, hotel partners, vendors, and on-site staff to ensure every detail exceeds expectations. The ideal candidate is proactive, detail-oriented, and thrives in a dynamic environment where responsiveness and adaptability are key. Travel may be required based on client needs and program scope. SKILLS REQUIRED: Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. Prior to a program being sold, the Account Manager (AM) assists the Account Executive and Program Design Associate with the following: Attending site visits. Attending client meetings or conference calls. Pre-book transportation Pre-book field staff Once a program has been sold and turned over by the Account Executive, the AM has the following responsibilities: Communicate with Client to confirm all needs are correct based on the contract. Communicate with Hotel contact. Communicate with Vendors and confirm vendor contracts. Conduct site visits with or without clients with vendors. Breakout Arrival and Departure manifests Book transportation Order Field Staff Order any necessary merchandise or supplies. Generate Program Recap and distribute to clients, hotels, and internal contacts. Generate Staff instructions and Staff paperwork. Assist clients if they need additional items for their program. Generating Service Agreement Addendums On-site Operations Include Attending client/hotel pre-cons Meet with clients to go over the program. Manage and be on-site for any themed events, transportation moves, tours, teambuilding, off-property events, etc. Update manifests Update transportation needs. Update field staff requests. Conclusion of program Update XE costing sheets. Reconcile any vendor invoices. Create Preliminary Invoice Organize file for Billing Review Final Invoice with Billing Review P&L Follow up with client with Final Invoice and Evaluation Additional General Responsibilities Lead by example Perform supervisory duties, including hiring or terminating team members. Exercises discretion and independent judgement Other duties as assigned. Special Requirement: Must have a valid driver's license with a safe driving record. PI5d9740b6ae08-8636
PROGRAM DESIGN ASSOCIATE We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing . We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please . We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OPTIMAL CANDIDATE As Program Design Associate, you will play a strategic role on a strong team as it continually strives to over-deliver on client expectations. Hello! Destination Management specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful, team player will be innovative and able to apply creative solutions to client proposal requests. They will possess 1 year hospitality experience. JOB DESCRIPTION: The Program Design Associate is a deadline driven position that requires critical thinking and basic knowledge of event planning, food and beverage logistics , and entertainment and design. This position requires attention to detail, organization, precise oral and written communication, multi-tasking, meeting deadlines, cooperation, teamwork, creativity, ability to work independently as well as collaboratively with co-workers, a polished demeanor and resourcefulness. Position requires the ability to design and create DMC experiences and proposal writing. WORK HOURS: This is an hourly position, Monday through Friday, with a minimum requirement of 40 hours a week . Based on client requests and projects some nights and weekends may be required . EXPERIENCE: 1 year minimum SKILLS/QUALIFICATIONS: DMC knowledge Creative writing skills Intermediate experience with Microsoft Office applications Ability to manage multiple projects. Strong organization and time management skills Responsibilities Include the Following: Manage assigned projects from proposal design through program contracting. Develop and maintain strong supplier relationships. Attend supplier site inspections. Research supplier availability and manage negotiations to ensure optimal cost advantage throughout program contracting. Create new and innovative DMC experiences. COMPENSATION: This is an hourly position. The company provides laptop, mileage reimbursement, technology reimbursement, health benefits and a 401K program. full PI61e35b216c62-0883
10/04/2025
Full time
PROGRAM DESIGN ASSOCIATE We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing . We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please . We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OPTIMAL CANDIDATE As Program Design Associate, you will play a strategic role on a strong team as it continually strives to over-deliver on client expectations. Hello! Destination Management specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful, team player will be innovative and able to apply creative solutions to client proposal requests. They will possess 1 year hospitality experience. JOB DESCRIPTION: The Program Design Associate is a deadline driven position that requires critical thinking and basic knowledge of event planning, food and beverage logistics , and entertainment and design. This position requires attention to detail, organization, precise oral and written communication, multi-tasking, meeting deadlines, cooperation, teamwork, creativity, ability to work independently as well as collaboratively with co-workers, a polished demeanor and resourcefulness. Position requires the ability to design and create DMC experiences and proposal writing. WORK HOURS: This is an hourly position, Monday through Friday, with a minimum requirement of 40 hours a week . Based on client requests and projects some nights and weekends may be required . EXPERIENCE: 1 year minimum SKILLS/QUALIFICATIONS: DMC knowledge Creative writing skills Intermediate experience with Microsoft Office applications Ability to manage multiple projects. Strong organization and time management skills Responsibilities Include the Following: Manage assigned projects from proposal design through program contracting. Develop and maintain strong supplier relationships. Attend supplier site inspections. Research supplier availability and manage negotiations to ensure optimal cost advantage throughout program contracting. Create new and innovative DMC experiences. COMPENSATION: This is an hourly position. The company provides laptop, mileage reimbursement, technology reimbursement, health benefits and a 401K program. full PI61e35b216c62-0883
Hello! Destination Management
Coronado, California
DIRECTOR OF OPERATIONS We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OPTIMAL CANDIDATE: As the Director of Operations, you will play a strategic role on a dedicated team as it continually strives to over-deliver on client expectations. Hello! Destination Management specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful team player will be innovative and able to create logistical solutions while providing leadership to Account Managers in program operations. They will possess 5 + years of hospitality and leadership experience. PAY: To be discussed during the interview SCHEDULE: This position is based on client needs, and will require you to workdays, evenings, and/or nights as well as holidays and weekends, as needed. SUMMARY OVERVEW OF POSITION: Primary responsibilities for the Director of Operations for Hello! Destination Management is to help design and then lead program operations (possibly in other destinations), attract, retain, and teach future Account Managers in the best practices of Hello! Destination Management program operations. To succeed you must be an expert in services such as group transportation, theme dcor and entertainment, tours, activities, off-site events, and other traditional destination management services. You must also be able to manage people by providing daily guidance on maximizing their effectiveness and serving as a mentor to aid their development. The everyday tasks vary but include leading the Operations team, proposal creation including pricing and costing (and/or providing detailed direction to help support staff when they create the proposal) site inspections, vendor negotiation, identifying and scheduling of quality part time field staff, leading program operations, and the creation of the final invoice to the client. SKILLS REQUIRED:Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. SPECIAL REQUIREMENT:Must have valid drivers license with a good driving record. Compensation details: 0 Yearly Salary PI510ebc6bf2-
10/02/2025
Full time
DIRECTOR OF OPERATIONS We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OPTIMAL CANDIDATE: As the Director of Operations, you will play a strategic role on a dedicated team as it continually strives to over-deliver on client expectations. Hello! Destination Management specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful team player will be innovative and able to create logistical solutions while providing leadership to Account Managers in program operations. They will possess 5 + years of hospitality and leadership experience. PAY: To be discussed during the interview SCHEDULE: This position is based on client needs, and will require you to workdays, evenings, and/or nights as well as holidays and weekends, as needed. SUMMARY OVERVEW OF POSITION: Primary responsibilities for the Director of Operations for Hello! Destination Management is to help design and then lead program operations (possibly in other destinations), attract, retain, and teach future Account Managers in the best practices of Hello! Destination Management program operations. To succeed you must be an expert in services such as group transportation, theme dcor and entertainment, tours, activities, off-site events, and other traditional destination management services. You must also be able to manage people by providing daily guidance on maximizing their effectiveness and serving as a mentor to aid their development. The everyday tasks vary but include leading the Operations team, proposal creation including pricing and costing (and/or providing detailed direction to help support staff when they create the proposal) site inspections, vendor negotiation, identifying and scheduling of quality part time field staff, leading program operations, and the creation of the final invoice to the client. SKILLS REQUIRED:Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. SPECIAL REQUIREMENT:Must have valid drivers license with a good driving record. Compensation details: 0 Yearly Salary PI510ebc6bf2-
Hello! Destination Management
Lincoln Acres, California
DIRECTOR OF OPERATIONS We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OPTIMAL CANDIDATE: As the Director of Operations, you will play a strategic role on a dedicated team as it continually strives to over-deliver on client expectations. Hello! Destination Management specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful team player will be innovative and able to create logistical solutions while providing leadership to Account Managers in program operations. They will possess 5 + years of hospitality and leadership experience. PAY: To be discussed during the interview SCHEDULE: This position is based on client needs, and will require you to workdays, evenings, and/or nights as well as holidays and weekends, as needed. SUMMARY OVERVEW OF POSITION: Primary responsibilities for the Director of Operations for Hello! Destination Management is to help design and then lead program operations (possibly in other destinations), attract, retain, and teach future Account Managers in the best practices of Hello! Destination Management program operations. To succeed you must be an expert in services such as group transportation, theme dcor and entertainment, tours, activities, off-site events, and other traditional destination management services. You must also be able to manage people by providing daily guidance on maximizing their effectiveness and serving as a mentor to aid their development. The everyday tasks vary but include leading the Operations team, proposal creation including pricing and costing (and/or providing detailed direction to help support staff when they create the proposal) site inspections, vendor negotiation, identifying and scheduling of quality part time field staff, leading program operations, and the creation of the final invoice to the client. SKILLS REQUIRED:Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. SPECIAL REQUIREMENT:Must have valid drivers license with a good driving record. Compensation details: 0 Yearly Salary PI510ebc6bf2-
10/02/2025
Full time
DIRECTOR OF OPERATIONS We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OPTIMAL CANDIDATE: As the Director of Operations, you will play a strategic role on a dedicated team as it continually strives to over-deliver on client expectations. Hello! Destination Management specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful team player will be innovative and able to create logistical solutions while providing leadership to Account Managers in program operations. They will possess 5 + years of hospitality and leadership experience. PAY: To be discussed during the interview SCHEDULE: This position is based on client needs, and will require you to workdays, evenings, and/or nights as well as holidays and weekends, as needed. SUMMARY OVERVEW OF POSITION: Primary responsibilities for the Director of Operations for Hello! Destination Management is to help design and then lead program operations (possibly in other destinations), attract, retain, and teach future Account Managers in the best practices of Hello! Destination Management program operations. To succeed you must be an expert in services such as group transportation, theme dcor and entertainment, tours, activities, off-site events, and other traditional destination management services. You must also be able to manage people by providing daily guidance on maximizing their effectiveness and serving as a mentor to aid their development. The everyday tasks vary but include leading the Operations team, proposal creation including pricing and costing (and/or providing detailed direction to help support staff when they create the proposal) site inspections, vendor negotiation, identifying and scheduling of quality part time field staff, leading program operations, and the creation of the final invoice to the client. SKILLS REQUIRED:Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. SPECIAL REQUIREMENT:Must have valid drivers license with a good driving record. Compensation details: 0 Yearly Salary PI510ebc6bf2-
Hello! Destination Management
Lemon Grove, California
DIRECTOR OF OPERATIONS We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OPTIMAL CANDIDATE: As the Director of Operations, you will play a strategic role on a dedicated team as it continually strives to over-deliver on client expectations. Hello! Destination Management specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful team player will be innovative and able to create logistical solutions while providing leadership to Account Managers in program operations. They will possess 5 + years of hospitality and leadership experience. PAY: To be discussed during the interview SCHEDULE: This position is based on client needs, and will require you to workdays, evenings, and/or nights as well as holidays and weekends, as needed. SUMMARY OVERVEW OF POSITION: Primary responsibilities for the Director of Operations for Hello! Destination Management is to help design and then lead program operations (possibly in other destinations), attract, retain, and teach future Account Managers in the best practices of Hello! Destination Management program operations. To succeed you must be an expert in services such as group transportation, theme dcor and entertainment, tours, activities, off-site events, and other traditional destination management services. You must also be able to manage people by providing daily guidance on maximizing their effectiveness and serving as a mentor to aid their development. The everyday tasks vary but include leading the Operations team, proposal creation including pricing and costing (and/or providing detailed direction to help support staff when they create the proposal) site inspections, vendor negotiation, identifying and scheduling of quality part time field staff, leading program operations, and the creation of the final invoice to the client. SKILLS REQUIRED:Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. SPECIAL REQUIREMENT:Must have valid drivers license with a good driving record. Compensation details: 0 Yearly Salary PI510ebc6bf2-
10/02/2025
Full time
DIRECTOR OF OPERATIONS We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OPTIMAL CANDIDATE: As the Director of Operations, you will play a strategic role on a dedicated team as it continually strives to over-deliver on client expectations. Hello! Destination Management specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful team player will be innovative and able to create logistical solutions while providing leadership to Account Managers in program operations. They will possess 5 + years of hospitality and leadership experience. PAY: To be discussed during the interview SCHEDULE: This position is based on client needs, and will require you to workdays, evenings, and/or nights as well as holidays and weekends, as needed. SUMMARY OVERVEW OF POSITION: Primary responsibilities for the Director of Operations for Hello! Destination Management is to help design and then lead program operations (possibly in other destinations), attract, retain, and teach future Account Managers in the best practices of Hello! Destination Management program operations. To succeed you must be an expert in services such as group transportation, theme dcor and entertainment, tours, activities, off-site events, and other traditional destination management services. You must also be able to manage people by providing daily guidance on maximizing their effectiveness and serving as a mentor to aid their development. The everyday tasks vary but include leading the Operations team, proposal creation including pricing and costing (and/or providing detailed direction to help support staff when they create the proposal) site inspections, vendor negotiation, identifying and scheduling of quality part time field staff, leading program operations, and the creation of the final invoice to the client. SKILLS REQUIRED:Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. SPECIAL REQUIREMENT:Must have valid drivers license with a good driving record. Compensation details: 0 Yearly Salary PI510ebc6bf2-
DIRECTOR OF OPERATIONS We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OPTIMAL CANDIDATE: As the Director of Operations, you will play a strategic role on a dedicated team as it continually strives to over-deliver on client expectations. Hello! Destination Management specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful team player will be innovative and able to create logistical solutions while providing leadership to Account Managers in program operations. They will possess 5 + years of hospitality and leadership experience. PAY: To be discussed during the interview SCHEDULE: This position is based on client needs, and will require you to workdays, evenings, and/or nights as well as holidays and weekends, as needed. SUMMARY OVERVEW OF POSITION: Primary responsibilities for the Director of Operations for Hello! Destination Management is to help design and then lead program operations (possibly in other destinations), attract, retain, and teach future Account Managers in the best practices of Hello! Destination Management program operations. To succeed you must be an expert in services such as group transportation, theme dcor and entertainment, tours, activities, off-site events, and other traditional destination management services. You must also be able to manage people by providing daily guidance on maximizing their effectiveness and serving as a mentor to aid their development. The everyday tasks vary but include leading the Operations team, proposal creation including pricing and costing (and/or providing detailed direction to help support staff when they create the proposal) site inspections, vendor negotiation, identifying and scheduling of quality part time field staff, leading program operations, and the creation of the final invoice to the client. SKILLS REQUIRED:Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. SPECIAL REQUIREMENT:Must have valid drivers license with a good driving record. Compensation details: 0 Yearly Salary PI510ebc6bf2-
10/02/2025
Full time
DIRECTOR OF OPERATIONS We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OPTIMAL CANDIDATE: As the Director of Operations, you will play a strategic role on a dedicated team as it continually strives to over-deliver on client expectations. Hello! Destination Management specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful team player will be innovative and able to create logistical solutions while providing leadership to Account Managers in program operations. They will possess 5 + years of hospitality and leadership experience. PAY: To be discussed during the interview SCHEDULE: This position is based on client needs, and will require you to workdays, evenings, and/or nights as well as holidays and weekends, as needed. SUMMARY OVERVEW OF POSITION: Primary responsibilities for the Director of Operations for Hello! Destination Management is to help design and then lead program operations (possibly in other destinations), attract, retain, and teach future Account Managers in the best practices of Hello! Destination Management program operations. To succeed you must be an expert in services such as group transportation, theme dcor and entertainment, tours, activities, off-site events, and other traditional destination management services. You must also be able to manage people by providing daily guidance on maximizing their effectiveness and serving as a mentor to aid their development. The everyday tasks vary but include leading the Operations team, proposal creation including pricing and costing (and/or providing detailed direction to help support staff when they create the proposal) site inspections, vendor negotiation, identifying and scheduling of quality part time field staff, leading program operations, and the creation of the final invoice to the client. SKILLS REQUIRED:Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. SPECIAL REQUIREMENT:Must have valid drivers license with a good driving record. Compensation details: 0 Yearly Salary PI510ebc6bf2-
DIRECTOR OF OPERATIONS We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OPTIMAL CANDIDATE: As the Director of Operations, you will play a strategic role on a dedicated team as it continually strives to over-deliver on client expectations. Hello! Destination Management specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful team player will be innovative and able to create logistical solutions while providing leadership to Account Managers in program operations. They will possess 5 + years of hospitality and leadership experience. PAY: To be discussed during the interview SCHEDULE: This position is based on client needs, and will require you to workdays, evenings, and/or nights as well as holidays and weekends, as needed. SUMMARY OVERVEW OF POSITION: Primary responsibilities for the Director of Operations for Hello! Destination Management is to help design and then lead program operations (possibly in other destinations), attract, retain, and teach future Account Managers in the best practices of Hello! Destination Management program operations. To succeed you must be an expert in services such as group transportation, theme dcor and entertainment, tours, activities, off-site events, and other traditional destination management services. You must also be able to manage people by providing daily guidance on maximizing their effectiveness and serving as a mentor to aid their development. The everyday tasks vary but include leading the Operations team, proposal creation including pricing and costing (and/or providing detailed direction to help support staff when they create the proposal) site inspections, vendor negotiation, identifying and scheduling of quality part time field staff, leading program operations, and the creation of the final invoice to the client. SKILLS REQUIRED:Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. SPECIAL REQUIREMENT:Must have valid drivers license with a good driving record. Compensation details: 0 Yearly Salary PI510ebc6bf2-
10/02/2025
Full time
DIRECTOR OF OPERATIONS We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OPTIMAL CANDIDATE: As the Director of Operations, you will play a strategic role on a dedicated team as it continually strives to over-deliver on client expectations. Hello! Destination Management specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful team player will be innovative and able to create logistical solutions while providing leadership to Account Managers in program operations. They will possess 5 + years of hospitality and leadership experience. PAY: To be discussed during the interview SCHEDULE: This position is based on client needs, and will require you to workdays, evenings, and/or nights as well as holidays and weekends, as needed. SUMMARY OVERVEW OF POSITION: Primary responsibilities for the Director of Operations for Hello! Destination Management is to help design and then lead program operations (possibly in other destinations), attract, retain, and teach future Account Managers in the best practices of Hello! Destination Management program operations. To succeed you must be an expert in services such as group transportation, theme dcor and entertainment, tours, activities, off-site events, and other traditional destination management services. You must also be able to manage people by providing daily guidance on maximizing their effectiveness and serving as a mentor to aid their development. The everyday tasks vary but include leading the Operations team, proposal creation including pricing and costing (and/or providing detailed direction to help support staff when they create the proposal) site inspections, vendor negotiation, identifying and scheduling of quality part time field staff, leading program operations, and the creation of the final invoice to the client. SKILLS REQUIRED:Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. SPECIAL REQUIREMENT:Must have valid drivers license with a good driving record. Compensation details: 0 Yearly Salary PI510ebc6bf2-
Hello! Destination Management
San Diego, California
DIRECTOR OF OPERATIONS We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OPTIMAL CANDIDATE: As the Director of Operations, you will play a strategic role on a dedicated team as it continually strives to over-deliver on client expectations. Hello! Destination Management specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful team player will be innovative and able to create logistical solutions while providing leadership to Account Managers in program operations. They will possess 5 + years of hospitality and leadership experience. PAY: To be discussed during the interview SCHEDULE: This position is based on client needs, and will require you to workdays, evenings, and/or nights as well as holidays and weekends, as needed. SUMMARY OVERVEW OF POSITION: Primary responsibilities for the Director of Operations for Hello! Destination Management is to help design and then lead program operations (possibly in other destinations), attract, retain, and teach future Account Managers in the best practices of Hello! Destination Management program operations. To succeed you must be an expert in services such as group transportation, theme dcor and entertainment, tours, activities, off-site events, and other traditional destination management services. You must also be able to manage people by providing daily guidance on maximizing their effectiveness and serving as a mentor to aid their development. The everyday tasks vary but include leading the Operations team, proposal creation including pricing and costing (and/or providing detailed direction to help support staff when they create the proposal) site inspections, vendor negotiation, identifying and scheduling of quality part time field staff, leading program operations, and the creation of the final invoice to the client. SKILLS REQUIRED:Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. SPECIAL REQUIREMENT:Must have valid drivers license with a good driving record. Compensation details: 0 Yearly Salary PI510ebc6bf2-
10/02/2025
Full time
DIRECTOR OF OPERATIONS We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OPTIMAL CANDIDATE: As the Director of Operations, you will play a strategic role on a dedicated team as it continually strives to over-deliver on client expectations. Hello! Destination Management specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful team player will be innovative and able to create logistical solutions while providing leadership to Account Managers in program operations. They will possess 5 + years of hospitality and leadership experience. PAY: To be discussed during the interview SCHEDULE: This position is based on client needs, and will require you to workdays, evenings, and/or nights as well as holidays and weekends, as needed. SUMMARY OVERVEW OF POSITION: Primary responsibilities for the Director of Operations for Hello! Destination Management is to help design and then lead program operations (possibly in other destinations), attract, retain, and teach future Account Managers in the best practices of Hello! Destination Management program operations. To succeed you must be an expert in services such as group transportation, theme dcor and entertainment, tours, activities, off-site events, and other traditional destination management services. You must also be able to manage people by providing daily guidance on maximizing their effectiveness and serving as a mentor to aid their development. The everyday tasks vary but include leading the Operations team, proposal creation including pricing and costing (and/or providing detailed direction to help support staff when they create the proposal) site inspections, vendor negotiation, identifying and scheduling of quality part time field staff, leading program operations, and the creation of the final invoice to the client. SKILLS REQUIRED:Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. SPECIAL REQUIREMENT:Must have valid drivers license with a good driving record. Compensation details: 0 Yearly Salary PI510ebc6bf2-
ACCOUNT EXECUTIVE We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OVERVIEW OF POSITION: To utilize significantly honed skills as a local meeting planner (including transportation logistics, event production, teambuilding, etc.) and cultivate sales through a geographic territory, assigned hotel or assigned House Accounts. To lead a sales team consisting of an Account Manager and Program Design Associate to successfully create proposals, develop, secure and execute said programs. SKILLS REQUIRED Strong Sales Skills, Effective Closing Skills, Leadership, Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. RESPONSIBILITIES: Sales in assigned area. Managing all accounts from proposal through final billing. Supervise work performance of Account Manager and Program Design Associate. Successfully achieve sales goals. Build solid client relationships. Sales Responsibilities: Create opportunity through sales efforts in assigned area. Communicate with Client to determine needs. Communicate with vendors and Program Design Associate to generate proposals. Communicate with Client to review proposals and required revisions. Conduct site visits with clients. Contract approved Services with client. Attend Pre and Post Conference Client Meetings. Check in with clients daily during program operations in person or through the Account Manager. Return all customer calls within 24 hours. Sales Account Management Responsibilities: Maintain relationships with client and hotel partners. Manage competitive influence on key accounts. Manage deposits and Accounts Receivables. Build rapport to sustain relationship. Engage Management to expand influence and exposure. Develop new opportunities. General Responsibilities: Lead by example. Focus on customer's success. Maintain a professional presence in the marketplace. Manage team in step with company Core Values Be solution oriented. Hold yourself accountable for team's performance. PI160ff4f5-
10/01/2025
Full time
ACCOUNT EXECUTIVE We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OVERVIEW OF POSITION: To utilize significantly honed skills as a local meeting planner (including transportation logistics, event production, teambuilding, etc.) and cultivate sales through a geographic territory, assigned hotel or assigned House Accounts. To lead a sales team consisting of an Account Manager and Program Design Associate to successfully create proposals, develop, secure and execute said programs. SKILLS REQUIRED Strong Sales Skills, Effective Closing Skills, Leadership, Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. RESPONSIBILITIES: Sales in assigned area. Managing all accounts from proposal through final billing. Supervise work performance of Account Manager and Program Design Associate. Successfully achieve sales goals. Build solid client relationships. Sales Responsibilities: Create opportunity through sales efforts in assigned area. Communicate with Client to determine needs. Communicate with vendors and Program Design Associate to generate proposals. Communicate with Client to review proposals and required revisions. Conduct site visits with clients. Contract approved Services with client. Attend Pre and Post Conference Client Meetings. Check in with clients daily during program operations in person or through the Account Manager. Return all customer calls within 24 hours. Sales Account Management Responsibilities: Maintain relationships with client and hotel partners. Manage competitive influence on key accounts. Manage deposits and Accounts Receivables. Build rapport to sustain relationship. Engage Management to expand influence and exposure. Develop new opportunities. General Responsibilities: Lead by example. Focus on customer's success. Maintain a professional presence in the marketplace. Manage team in step with company Core Values Be solution oriented. Hold yourself accountable for team's performance. PI160ff4f5-
ACCOUNT MANAGER We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OVERVIEW OF POSITION The Account Manager plays a critical role in delivering exceptional client experiences by flawlessly executing destination programs as sold by the Account Executive. This position requires hands-on coordination with clients, hotel partners, vendors, and on-site staff to ensure every detail exceeds expectations. The ideal candidate is proactive, detail-oriented, and thrives in a dynamic environment where responsiveness and adaptability are key. Travel may be required based on client needs and program scope. SKILLS REQUIRED: Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. Prior to a program being sold, the Account Manager (AM) assists the Account Executive and Program Design Associate with the following: Attending site visits. Attending client meetings or conference calls. Pre-book transportation Pre-book field staff Once a program has been sold and turned over by the Account Executive, the AM has the following responsibilities: Communicate with Client to confirm all needs are correct based on the contract Communicate with Hotel contact Communicate with Vendors and confirm vendor contracts Conduct site visits with or without clients with vendors Breakout Arrival and Departure manifests Book transportation Order Field Staff Order any necessary merchandise or supplies. Generate Program Recap and distribute to clients, hotels, and internal contacts Generate Staff instructions and Staff paperwork. Assist clients if they need additional items for their program. Generating Service Agreement Addendums On-site Operations Include Attending client/hotel pre-cons Meet with clients to go over the program Manage and be on-site for any themed events, transportation moves, tours, teambuilding, off-property events, etc. Update manifests Update transportation needs Update field staff requests Conclusion of program Update XE costing sheets Reconcile any vendor invoices Create Preliminary Invoice Organize file for Billing Review Final Invoice with Billing Review P&L Follow up with client with Final Invoice and Evaluation Additional General Responsibilities Lead by example Perform supervisory duties, including hiring or terminating team members. Exercises discretion and independent judgement Other duties as assigned Special Requirement: Must have a valid driver's license with a safe driving record full PIfeb3dd89d1ac-8622
10/01/2025
Full time
ACCOUNT MANAGER We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OVERVIEW OF POSITION The Account Manager plays a critical role in delivering exceptional client experiences by flawlessly executing destination programs as sold by the Account Executive. This position requires hands-on coordination with clients, hotel partners, vendors, and on-site staff to ensure every detail exceeds expectations. The ideal candidate is proactive, detail-oriented, and thrives in a dynamic environment where responsiveness and adaptability are key. Travel may be required based on client needs and program scope. SKILLS REQUIRED: Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. Prior to a program being sold, the Account Manager (AM) assists the Account Executive and Program Design Associate with the following: Attending site visits. Attending client meetings or conference calls. Pre-book transportation Pre-book field staff Once a program has been sold and turned over by the Account Executive, the AM has the following responsibilities: Communicate with Client to confirm all needs are correct based on the contract Communicate with Hotel contact Communicate with Vendors and confirm vendor contracts Conduct site visits with or without clients with vendors Breakout Arrival and Departure manifests Book transportation Order Field Staff Order any necessary merchandise or supplies. Generate Program Recap and distribute to clients, hotels, and internal contacts Generate Staff instructions and Staff paperwork. Assist clients if they need additional items for their program. Generating Service Agreement Addendums On-site Operations Include Attending client/hotel pre-cons Meet with clients to go over the program Manage and be on-site for any themed events, transportation moves, tours, teambuilding, off-property events, etc. Update manifests Update transportation needs Update field staff requests Conclusion of program Update XE costing sheets Reconcile any vendor invoices Create Preliminary Invoice Organize file for Billing Review Final Invoice with Billing Review P&L Follow up with client with Final Invoice and Evaluation Additional General Responsibilities Lead by example Perform supervisory duties, including hiring or terminating team members. Exercises discretion and independent judgement Other duties as assigned Special Requirement: Must have a valid driver's license with a safe driving record full PIfeb3dd89d1ac-8622
DIRECTOR OF SALES We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Be part of this award-winning team! PAY: To be discussed during the interview SCHEDULE: This position is based on a schedule of Monday - Friday, 8:30 a.m. to 5:30 p.m.; however, based on client needs you will be required to workdays,?evenings, and/or weekends?if necessary to complete tasks. OVERVIEW OF POSITION: To assist the Account Executive with various sales functions such as generating proposals and client contracts, daily interaction with vendors confirming availability, pricing of venues, tours etc., and overseeing the day-to-day administrative needs of the Account Executive, provide executive counsel in leadership collaboration. REQUIRED SKILLS: Must be professional, motivated, customer service oriented, well organized, and able to multitask well under pressure. Excellent phone and computer skills, and strong oral and written communication skills are essential. GENERAL RESPONSIBILITIES: ?Accurate and detailed proposals, contracts, cost sheets, and invoices Build a strong knowledge base of the services Hello! California offers. Knowledge of creative services products and resources Create décor and entertainment events and concepts from vendor proposals. Create off-property events and tours by securing dates, times, and location. Attending vendor presentations & sites when available. Check vendor insurance. Required to work after hours when needed to complete tasks or assist sales teams. Oversee the day-to-day administrative needs of the Account Executive SPECIAL REQUIREMENTS:? Must have valid driver's license with a safe driving record.? full PI71e6395a8fac-8620
10/01/2025
Full time
DIRECTOR OF SALES We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Be part of this award-winning team! PAY: To be discussed during the interview SCHEDULE: This position is based on a schedule of Monday - Friday, 8:30 a.m. to 5:30 p.m.; however, based on client needs you will be required to workdays,?evenings, and/or weekends?if necessary to complete tasks. OVERVIEW OF POSITION: To assist the Account Executive with various sales functions such as generating proposals and client contracts, daily interaction with vendors confirming availability, pricing of venues, tours etc., and overseeing the day-to-day administrative needs of the Account Executive, provide executive counsel in leadership collaboration. REQUIRED SKILLS: Must be professional, motivated, customer service oriented, well organized, and able to multitask well under pressure. Excellent phone and computer skills, and strong oral and written communication skills are essential. GENERAL RESPONSIBILITIES: ?Accurate and detailed proposals, contracts, cost sheets, and invoices Build a strong knowledge base of the services Hello! California offers. Knowledge of creative services products and resources Create décor and entertainment events and concepts from vendor proposals. Create off-property events and tours by securing dates, times, and location. Attending vendor presentations & sites when available. Check vendor insurance. Required to work after hours when needed to complete tasks or assist sales teams. Oversee the day-to-day administrative needs of the Account Executive SPECIAL REQUIREMENTS:? Must have valid driver's license with a safe driving record.? full PI71e6395a8fac-8620
Hello! Destination Management
San Diego, California
DIRECTOR OF OPERATIONS We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OPTIMAL CANDIDATE: As the Director of Operations, you will play a strategic role on a dedicated team as it continually strives to over-deliver on client expectations. Hello! Destination Management specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful team player will be innovative and able to create logistical solutions while providing leadership to Account Managers in program operations. They will possess 5 + years of hospitality and leadership experience. PAY: To be discussed during the interview SCHEDULE: This position is based on client needs, and will require you to workdays, evenings, and/or nights as well as holidays and weekends, as needed. SUMMARY OVERVEW OF POSITION: Primary responsibilities for the Director of Operations for Hello! Destination Management is to help design and then lead program operations (possibly in other destinations), attract, retain, and teach future Account Managers in the best practices of Hello! Destination Management program operations. To succeed you must be an expert in services such as group transportation, theme décor and entertainment, tours, activities, off-site events, and other traditional destination management services. You must also be able to manage people by providing daily guidance on maximizing their effectiveness and serving as a mentor to aid their development. The everyday tasks vary but include leading the Operations team, proposal creation including pricing and costing (and/or providing detailed direction to help support staff when they create the proposal) site inspections, vendor negotiation, identifying and scheduling of quality part time field staff, leading program operations, and the creation of the final invoice to the client. SKILLS REQUIRED: Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. SPECIAL REQUIREMENT: Must have valid driver's license with a good driving record. Compensation details: 0 Yearly Salary PIedcce23da8b7-3665
10/01/2025
Full time
DIRECTOR OF OPERATIONS We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! OPTIMAL CANDIDATE: As the Director of Operations, you will play a strategic role on a dedicated team as it continually strives to over-deliver on client expectations. Hello! Destination Management specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful team player will be innovative and able to create logistical solutions while providing leadership to Account Managers in program operations. They will possess 5 + years of hospitality and leadership experience. PAY: To be discussed during the interview SCHEDULE: This position is based on client needs, and will require you to workdays, evenings, and/or nights as well as holidays and weekends, as needed. SUMMARY OVERVEW OF POSITION: Primary responsibilities for the Director of Operations for Hello! Destination Management is to help design and then lead program operations (possibly in other destinations), attract, retain, and teach future Account Managers in the best practices of Hello! Destination Management program operations. To succeed you must be an expert in services such as group transportation, theme décor and entertainment, tours, activities, off-site events, and other traditional destination management services. You must also be able to manage people by providing daily guidance on maximizing their effectiveness and serving as a mentor to aid their development. The everyday tasks vary but include leading the Operations team, proposal creation including pricing and costing (and/or providing detailed direction to help support staff when they create the proposal) site inspections, vendor negotiation, identifying and scheduling of quality part time field staff, leading program operations, and the creation of the final invoice to the client. SKILLS REQUIRED: Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. SPECIAL REQUIREMENT: Must have valid driver's license with a good driving record. Compensation details: 0 Yearly Salary PIedcce23da8b7-3665