KLAMATH BASIN BEHAVIORAL HEALTH

Job Title: Quality Performance Improvement Manager Full time Intro and job overview: Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, the ability to pay down student loans, and excellent benefits . Located in beautiful Southern Oregon. WHAT IS GREAT ABOUT THIS OPPORTUNITY Vision : Sharing the power of mental wellbeing Mission : Providing compassionate care throughout our community Excellent outdoor activities including, hiking, biking, kayaking, wellness, ziplining, and fishing. Welcoming community and a great place to raise a family. Pay Range: Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education and experience as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Salary: $69,519 - $86,898 DOE Therapist Benefits: Medical Insurance Dental Insurance Vision Insurance 403 (b) Retirement Plan Paid Vacation & Wellness Days Flexible Scheduling Career Advancement Life Insurance Disability Insurance Flexible Spending Account (FSA) Health Savings Account (HSA) Employee Discounts Employee Assistance Program (EAP) Wellness Program Tuition Reimbursement Program Be the difference behind the difference At Klamath Basin Behavioral Health (KBBH), we don't just care about quality-we live it. Our mission to share the power of mental well-being depends on people like you: curious thinkers, collaborative leaders, and purpose-driven problem-solvers who want their work to matter. As the Quality and Performance Improvement Manager, you'll lead a team that empowers staff, improves systems, and enhances client experiences through data-informed, trauma-aware, people-first practices. You won't just track quality-you'll build it. What you'll lead and deliver In your first 12-24 months, you will: Design and drive agency-wide improvement initiatives that create meaningful, measurable impact Coach and lead a team of analysts who support departments in turning data into action Partner across departments to embed continuous improvement into daily workflows and long-term goals Facilitate collaborative problem-solving that strengthens client outcomes and system performance Develop and track performance measures that support strategic priorities, compliance, and culture Help cultivate a learning environment where continuous improvement is expected-and celebrated You're a strong match if you: Thrive in fast-paced, mission-driven environments Translate data and trends into people-centered solutions Understand that how we lead change is as important as what we change Build trust and clarity in high-stakes, cross-functional projects Use evidence-based frameworks (Lean, PDSA, root cause analysis, etc.) to create lasting improvements Balance precision, empathy, and systems thinking in your work What you bring Required: Bachelor's degree in health informatics, business administration, healthcare administration, or a related field Minimum 3 years of healthcare or behavioral health experience 3+ years managing quality, data, or performance improvement projects Demonstrated leadership and team supervision experience Strong analytical and Excel skills Effective communication, coaching, and facilitation skills Preferred: Master's degree in a relevant field Lean Six Sigma certification Experience with Tableau, R, Python, SQL, or other statistical software Familiarity with process modeling, simulation, or advanced statistical methods Why work at KBBH People-first culture - We build a safe, supportive, and inclusive workplace for staff and clients Mission-driven work - Help strengthen the systems that support compassionate, individualized care Career growth - Be part of a growing agency committed to professional development and innovation Excellent benefits - Full benefits package, generous time off, and flexible scheduling options Apply today If you're ready to lead meaningful change and help shape the future of behavioral healthcare, we invite you to apply. Klamath Basin Behavioral Health is an equal opportunity employer and values diversity in the workplace. Compensation details: 9 Yearly Salary PI3ae904ee8d55-1924

Job Title: Receptionist Intro and job overview: Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, the ability to pay down student loans, and excellent benefits . Located in beautiful Southern Oregon. Join an outstanding multi-disciplinary team including an on-staff psychiatric team and licensed clinical staff. Klamath Basin Behavioral Health is an accredited NHSC facility. The National Health Service Core (NHSC) Loan Repayment Program is open to licensed primary care medical, dental, and mental and behavioral health providers who are employed by accredited sites. WHAT IS GREAT ABOUT THIS OPPORTUNITY The selected individual will have the opportunity to grow this program and help youth reach their full potential! Vision : Sharing the power of mental wellbeing Mission : Providing compassionate care throughout our community Excellent outdoor activities including, hiking, biking, kayaking, hunting, and fishing. Welcoming community and a great place to raise a family. Pay Range: Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education and experience as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Salary: $16.00 - $19.30 DOE Program Manager Benefits: 403 (b) Retirement Plan- 8% Matching after 1-Year 15 Days of Paid Vacation & Accrued Wellness Days Medical Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Flexible Spending Account (FSA) Health Savings Account (HSA) Employee Discounts Employee Assistance Program (EAP) Tuition Reimbursement Program Employee Scholarship Opportunities after 1-Year At Klamath Basin Behavioral Health (KBBH), we believe every person who walks through our doors deserves a warm welcome, and that includes you. We're hiring a Receptionist to be the face of our clinic, a trusted first point of contact for clients, families, and community members seeking care and connection. If you're someone who brings professionalism, patience, and people-first service to every interaction, and you're ready to work in a mission-driven environment where your contributions matter every day, we'd enjoy meeting you. What Success Looks Like in This Role: As our front office Receptionist, you will: Greet every client and guest with respect, empathy, and professionalism. Keep our busy front office organized, clean, and running smoothly. Manage incoming calls and ensure they're routed quickly and correctly. Handle payment processing, appointment notifications, and intake packets with accuracy. Support our clinical teams by maintaining up-to-date records and ensuring smooth daily operations. Assist in crisis protocols and escalate safety concerns appropriately. This role is fast-paced and highly visible. You'll need to juggle tasks while staying calm and welcoming to clients who may be in crisis or distress. What You Bring to the Team: Required: High school diploma or GED At least 2 years of office experience Preferred: Experience in a clinical, medical, or behavioral health setting Familiarity with Electronic Health Records (EHR) systems (Credible a plus) You are comfortable using Microsoft Office, learn new systems quickly, and communicate clearly-whether in person, by phone, or electronically. Working at KBBH: Be part of a mission-driven agency focused on compassionate, inclusive care. Join a supportive team where people are treated like professionals and with respect. Gain access to excellent benefits including wellness days, paid holidays, health insurance, and more. Interview Process: We know your time is valuable. Our process is designed to be respectful, efficient, and transparent: Step 1: Resumes are reviewed within 1 week of application submission. Step 2: Qualifying candidates will be invited to a brief phone screening. Step 3: Selected candidates will be scheduled for an in-person interview. You'll hear from us regardless of the outcome-we value every person who expresses interest in our work. Ready to Apply? Submit your resume today and join a team where your work truly makes a difference from the very first hello. Our Commitment Klamath Basin Behavioral Health is an Equal Opportunity Employer. We are committed to building an inclusive and equitable environment where all individuals, clients, and staff can thrive. Our employment practices are guided by merit, equity, and the needs of the people we serve. Compensation details: 16-19.3 Hourly Wage PIe6b4d5f2f5-

Job Title: Facilities Technician Intro and job overview: Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, and excellent benefits. Located in beautiful Southern Oregon. Join an outstanding multi-disciplinary team including an on-staff psychiatric team and licensed clinical staff. Klamath Basin Behavioral Health is an accredited NHSC facility. WHAT IS GREAT ABOUT THIS OPPORTUNITY Vision : Sharing the power of mental wellbeing Mission : Providing compassionate care throughout our community Excellent outdoor activities including, hiking, biking, kayaking, wellness, ziplining, and fishing. Welcoming community and a great place to raise a family. Facilities Technician Pay Range: Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education and experience as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Salary: $17.75 - $22.20 DOE Facilities Technician Benefits: Medical Insurance Dental Insurance Vision Insurance 403 (b) Retirement Plan Paid Vacation & Wellness Days Life Insurance Disability Insurance Flexible Spending Account (FSA) Health Savings Account (HSA) Employee Discounts Employee Assistance Program (EAP) Wellness Program Tuition Reimbursement Program Facilities Technician Summary : The Facilities Technician is responsible for repairs to KBBH facilities, furniture, equipment, HVAC systems, facility maintenance, and other issues associated with facility maintenance. The Facilities Technician must ensure all facilities, vehicles, and equipment meet local, state, and federal codes and guidelines. Facilities Technician Education: Must meet the following qualifications: Required: High school diploma or GED Ability to demonstrate high levels of competency in areas of business administration, operations, and leadership. Preferred: Bachelor's degree Facilities Technician Experience: Experience to demonstrate the competencies to identify precipitating events: Required: Minimum 1 year of building maintenance, construction, plumbing, or electrical experience. Attention to detail. Excellent communication, organization, and problem-solving skills. Knowledge of Microsoft Office and Outlook programs. A service-oriented personality, self-motivated, confident, energetic, and flexible. Ability to be flexible and change practices that are not accomplishing needed results. Preferred: Professional certification/license in the construction or building maintenance field. Facilities Technician Certificates, Licenses, Registrations: Must have a valid driver's license with a clean driving record, pass pre-employment drug testing, and pass a criminal record background check. Facilities Technician Responsibilities: Working knowledge of interior/exterior building repair, ie. Drywall repair, painting, electrical, plumbing, HVAC PMs. Monitoring the safety and cleanliness of the interior and exterior areas, such as offices, conference rooms, parking lots, and outdoor recreation spaces. Performing routine maintenance on facilities and making repairs as needed. Preparing facilities for changing weather conditions. Completing routine inspections. Available for emergency repairs after normal working hours. Able to work with outside vendors. Coordinates purchases of facility-related equipment and services. Build and maintain relationships with all customers. Ensure proper security measures to manage site operations and access for the workplace. Through the maintenance ticketing system, creates reports on maintenance, repairs, safety, and other occurrences for supervisors and other relevant staff. Building/installing office furniture. Relocating office furniture/fixtures as required. Knowledge in the safe use of small tools and a variety of power tools. Knowledge of basic landscaping upkeep and repair. Ability to operate landscaping equipment: Lawnmowers, trimming equipment. Ability to troubleshoot and repair landscape sprinkler systems. Facilities Technician Certificates, Licenses, Registrations: Must have a valid driver's license with a clean driving record, pass pre-employment drug testing, and pass a criminal record background check. Other Considerations: Klamath Basin Behavioral Health celebrates diversity and is committed to creating inclusive and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. or any other basis covered by appropriate law. Our employment decisions are based on qualifications, merit, and agency need. Compensation details: 17.75-22.2 Hourly Wage PI2224e2ca89df-2023