SPS Consulting, LLC

Join Our Team as an Office Support Specialist - Montgomery County Are you organized, detail-oriented, and eager to make a meaningful impact in a supportive office environment? SPS Consulting is looking for passionate and driven Administrative Assistant to assist our government client in Montgomery County. This is your opportunity to be a vital part of a dynamic team where your contributions will directly support the success of our client and help streamline operations. What You'll Do: Be the Face of the Office: Greet visitors with a warm, welcoming attitude and provide exceptional customer service. Master of Communications: Manage incoming phone calls, direct inquiries, and provide helpful information to the public and staff. Keep Things Running Smoothly: Sort, distribute, and track incoming mail and documents with precision and efficiency. Manage Documentation: Type, edit, and format professional correspondence and documents to ensure clarity and accuracy. Technical Support: Operate a variety of office tools, from computers to photocopiers to fax machines, and manage data entry with ease. Problem Solver: Handle inquiries, assist with work requests, and maintain organized filing systems that keep everything in order. Collaborate & Contribute: Work closely with a fantastic team of professionals, while keeping a proactive, independent mindset. Requirements: High School diploma and 1+ years of office support experience to bring your skills to the table Proficiency in typing and Microsoft Office applications, with a sharp eye for detail and excellent editing skills Customer service expertise with the ability to create positive experiences for clients, visitors, and colleagues alike Adaptability to connect with diverse personalities and situations, while maintaining a professional, friendly approach The ability to manage stress with grace, keeping cool in high-pressure situations Self-motivation and a knack for staying organized, managing your time and tasks with minimal supervision A friendly, approachable demeanor that makes everyone feel welcome and valued

Position: Office Worker Location: Montgomery County SPS Consulting seeks enthusiastic and organized Customer Service/Communications Agent to support our government customer in the Montgomery County area. These positions provide general clerical support in an office environment. Work is supervised by higher level clerical/administrative employees. Responsibilities Warmly greet and assist visitors, ensuring a positive first impression Skillfully manage incoming calls, directing them efficiently and courteously Serve as a knowledgeable resource for the public, offering clear and friendly assistance Receive, sort, and distribute mail and correspondence promptly and accurately Prepare, type, and format letters, memos, and official documents with attention to clarity and presentation Maintain well organized filing systems: sort, file, and retrieve materials as needed Skillfully operate daily office equipment-computers, printers, scanners, fax machines, phones, and more Enter data accurately across multiple software platforms and systems Process inquiries and work requests with efficiency and discretion Proactively organize and maintain filing databases and administrative records Requirements High school diploma or equivalent, plus a minimum of 1 year of experience in office support or administrative tasks Strong typing proficiency and command of Microsoft Office suite (Word, Excel, Outlook); excellent editing and formatting capabilities Solid grasp of customer service principles-patient, responsive, and adaptable to varied personalities Professional composure under pressure; able to navigate stressful situations with tact and poise Self-motivated and reliable, with the ability to manage time and tasks independently Outgoing, courteous demeanor; adept at interacting with the public, clients, and colleagues Familiarity with office technology: multi-line phone systems, PCs, scanners, printers, TTY, and other automated equipment