Lindt & Sprungli

Who We Are At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success. Position Purpose: The Director of Media will leverage world-class media expertise to translate strategic brand priorities into best-in-class media strategy & media plans that drive measurable awareness and demand across Lindt USA. This role will apply a strategic media mindset with a high level of attention to detail to partner with the media agency to develop highly effective & efficient media plans and supervise optimization of all media campaigns. This role will utilize her/his analytical mindset to drive and manage the media strategies through utilization of data, performance analysis, and exploration and testing of new media channels and growth tactics. While continuously leveraging proven, traditional media channels, this role will utilize a strong test & learn mindset to develop a multi-year learning agenda to continuously improve the Lindt media plans and capitalize on key consumer & media trend evolutions. This role will actively contribute to the global Lindt learning agenda, collaborating with colleagues at international headquarters and across countries & spearheading global media tests as appropriate. The Director of Media will be responsible for teaching and training the internal brand team on key media strategies, principles, and learnings, and partnering with the team to gather key media inputs for the annual planning process. Essential Job Functions & Responsibilities: Media Leadership: Serve as the primary link between the brand team, international marketing, insights manager, and the media agency for strategic planning, briefing, tactical execution & optimizations of media plans Oversee the execution of all paid media by the media agency(s): linear / non-linear TV, OTT, OLV, paid social, and potential future digital channels across all advertised brands. Lead the annual strategic media planning process (internal Lindt annual marketing planning process and the upfronts) including key briefs, analyses, and presentations, to achieve buy in from senior leadership. Source and own the rolling master media plans, updating throughout the year as necessary Lead all aspects of media financial investment and oversight: budget planning and invoice reconciliation Lead media audit processes - contractual & annual media performance, with support from International and 3rd party auditor Lead any contract negotiations and pitches with support from International, Legal, and 3rd party consultants Serve as primary collaborator with the Communication/PR teams for any paid social campaigns/tests & influencer marketing Provide guidance to the brand teams on creative and media asset needs, based on the media plans While this role does not include direct responsibility for Retail/E-Commerce teams for SEM/SEO efforts or Wholesale/E-Commerce teams for media support, the Director of Media should build strong partnerships with these groups and be able to make actionable recommendations for potential synergies. Proactively stay current with industry news, consumer trends, and media platforms that can drive media evolution & business performance Build understanding of the Lindt brand equity and sub-brand equities. Ensure all media channels are aligned to Lindt equity and reflect the brand's position in the marketplace Demonstrate media expertise and navigate complex issues with a strong understanding of the brand strategy and best in class media practices Improvement & Innovation: Continuously identify opportunities to improve effectiveness and efficiency of media strategy and plans Define and establish multi-year Lindt USA media learning agenda Actively contribute to, learn from, and spearhead tests within the global digital and media learning agenda Actively contribute to evolving the global media principles, as appropriate, that best reflect the changing media landscape Lead mid-year and annual reviews with the media agency to build competitive landscape knowledge and identify areas for improvements as necessary Measurement & Reporting Lead review of all agency developed campaign performance analyses ensuring insightful, data-driven analysis that demonstrate the effectiveness of plans, cost analysis and optimization recommendations Provide consistent media campaign/channel performance readouts and recommendations to business stakeholders Develop KPI dashboard for annual plans and campaigns to track performance over time and over years Establish and share media best practices and benchmarks; highlighting opportunities to test, learn and optimize/evolve based on knowledge of consumer insights, competitive media initiatives, new channels and/or offerings by channel Qualifications & Requirements: Experience: Required Minimum of 10+ years US integrated media (traditional linear TV + digital) planning experience or an equivalent amount of experience in a Brand Marketing role with significant (7+ years) of media oversight. Experience working with FMCG brands; Experience with international organizations is a plus Demonstrated ability to operate in a dynamic, fast paced, deadline driven environment Demonstrated track record of success in a KPI driven environment Media financial stewardship and oversight Preferred Media agency experience Skills & Knowledge: Deep understanding of the evolving media landscape, both traditional and digital channels Ability to interpret and apply media understanding back to specific brand strategies to yield the greatest possible impact on business performance Skilled presenter, collaborator and negotiator with ability to influence senior management and agency partners Strong written communication skills with ability to skillfully communicate complex media concepts to senior management Extremely detail-oriented, efficient, and organized with a strong ability to establish priorities and objectives Strong cost controlling mindset Dedicated learner with a natural curiosity for continuous improvement Education: Bachelor's degree in marketing, media, communications or related field Masters preferred To learn more about our benefits visit Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. If you are looking to join a winning team and fast-track your career, contact us! Join us on our journey of excellence, impact, and growth Requirements To learn more about our benefits visit Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. If you are looking to join a winning team and fast-track your career, contact us! Join us on our journey of excellence, impact, and growth

Who We Are At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success. Position Purpose: The Director of Media will leverage world-class media expertise to translate strategic brand priorities into best-in-class media strategy & media plans that drive measurable awareness and demand across Lindt USA. This role will apply a strategic media mindset with a high level of attention to detail to partner with the media agency to develop highly effective & efficient media plans and supervise optimization of all media campaigns. This role will utilize her/his analytical mindset to drive and manage the media strategies through utilization of data, performance analysis, and exploration and testing of new media channels and growth tactics. While continuously leveraging proven, traditional media channels, this role will utilize a strong test & learn mindset to develop a multi-year learning agenda to continuously improve the Lindt media plans and capitalize on key consumer & media trend evolutions. This role will actively contribute to the global Lindt learning agenda, collaborating with colleagues at international headquarters and across countries & spearheading global media tests as appropriate. The Director of Media will be responsible for teaching and training the internal brand team on key media strategies, principles, and learnings, and partnering with the team to gather key media inputs for the annual planning process. Essential Job Functions & Responsibilities: Media Leadership: Serve as the primary link between the brand team, international marketing, insights manager, and the media agency for strategic planning, briefing, tactical execution & optimizations of media plans Oversee the execution of all paid media by the media agency(s): linear / non-linear TV, OTT, OLV, paid social, and potential future digital channels across all advertised brands. Lead the annual strategic media planning process (internal Lindt annual marketing planning process and the upfronts) including key briefs, analyses, and presentations, to achieve buy in from senior leadership. Source and own the rolling master media plans, updating throughout the year as necessary Lead all aspects of media financial investment and oversight: budget planning and invoice reconciliation Lead media audit processes - contractual & annual media performance, with support from International and 3rd party auditor Lead any contract negotiations and pitches with support from International, Legal, and 3rd party consultants Serve as primary collaborator with the Communication/PR teams for any paid social campaigns/tests & influencer marketing Provide guidance to the brand teams on creative and media asset needs, based on the media plans While this role does not include direct responsibility for Retail/E-Commerce teams for SEM/SEO efforts or Wholesale/E-Commerce teams for media support, the Director of Media should build strong partnerships with these groups and be able to make actionable recommendations for potential synergies. Proactively stay current with industry news, consumer trends, and media platforms that can drive media evolution & business performance Build understanding of the Lindt brand equity and sub-brand equities. Ensure all media channels are aligned to Lindt equity and reflect the brand's position in the marketplace Demonstrate media expertise and navigate complex issues with a strong understanding of the brand strategy and best in class media practices Improvement & Innovation: Continuously identify opportunities to improve effectiveness and efficiency of media strategy and plans Define and establish multi-year Lindt USA media learning agenda Actively contribute to, learn from, and spearhead tests within the global digital and media learning agenda Actively contribute to evolving the global media principles, as appropriate, that best reflect the changing media landscape Lead mid-year and annual reviews with the media agency to build competitive landscape knowledge and identify areas for improvements as necessary Measurement & Reporting Lead review of all agency developed campaign performance analyses ensuring insightful, data-driven analysis that demonstrate the effectiveness of plans, cost analysis and optimization recommendations Provide consistent media campaign/channel performance readouts and recommendations to business stakeholders Develop KPI dashboard for annual plans and campaigns to track performance over time and over years Establish and share media best practices and benchmarks; highlighting opportunities to test, learn and optimize/evolve based on knowledge of consumer insights, competitive media initiatives, new channels and/or offerings by channel Qualifications & Requirements: Experience: Required Minimum of 10+ years US integrated media (traditional linear TV + digital) planning experience or an equivalent amount of experience in a Brand Marketing role with significant (7+ years) of media oversight. Experience working with FMCG brands; Experience with international organizations is a plus Demonstrated ability to operate in a dynamic, fast paced, deadline driven environment Demonstrated track record of success in a KPI driven environment Media financial stewardship and oversight Preferred Media agency experience Skills & Knowledge: Deep understanding of the evolving media landscape, both traditional and digital channels Ability to interpret and apply media understanding back to specific brand strategies to yield the greatest possible impact on business performance Skilled presenter, collaborator and negotiator with ability to influence senior management and agency partners Strong written communication skills with ability to skillfully communicate complex media concepts to senior management Extremely detail-oriented, efficient, and organized with a strong ability to establish priorities and objectives Strong cost controlling mindset Dedicated learner with a natural curiosity for continuous improvement Education: Bachelor's degree in marketing, media, communications or related field Masters preferred To learn more about our benefits visit Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. If you are looking to join a winning team and fast-track your career, contact us! Join us on our journey of excellence, impact, and growth Requirements To learn more about our benefits visit Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. If you are looking to join a winning team and fast-track your career, contact us! Join us on our journey of excellence, impact, and growth

Position Purpose Do you LOVE and appreciate premium chocolate? Do you consider yourself a chocolate enthusiast? As a Chocolate Advisor at Lindt USA, you will be joining more than a company you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers. With 65+ wholly-owned Lindt Chocolate Shops in the U.S., our retail teams play an integral part in delivering legendary service and a premium experience to our customers. It takes a passionate, positive, highly engaged, confident, self-starter to win our customers over with every interaction. It is this passion for Lindt, knowledge of our product and commitment to our brand that keeps customers coming back again and again. Essential Job Functions/Key Accountabilities Sales Consistently contribute to the store's ability to achieve or exceed weekly, monthly, annual sales plan by providing the highest levels of customer service, demonstrated product knowledge and Lindt specific selling skills. Demonstrated understanding and commitment to the store's sales mission on a daily, weekly, monthly basis. Consistently meet or exceed individual sales goals such as ADS, conversion and other key performance indicators. Model Lindt standards through everyday activities such as Dress code, up-selling and sales focus. Demonstrate personal commitment to achieving store's targets by consistently promoting current marketing programs and utilizing company provided resources intended to optimize selling activity. Monitor and escalate customer or product issues to management in a timely and professional manner. Operational Controls As part of the store's team, take ownership and actively participate in ensuring operational standards and controls are consistently adhered to. Cash Management (POS, Paperwork, Vendor Logs, Policies & Procedures) Take initiative to re-stock shelves as needed, monitoring date codes and pricing Perform store maintenance & cleaning as directed. Maintain store cleanliness Comply with all Quality Assurance policies & procedures Our Core Values: Excellence At Lindt we have passion for the best and pride in what we do we aspire for excellence in everything. Collaboration At Lindt are in it together, locally and globally with a shared purpose. We invest in our relationships and value each other. Entrepreneurship At Lindt we take ownership to drive results and make an impact we focus on what matters to deliver on our commitments. Innovation At Lindt we are always evolving to shape our future. We look for new and better ways to deliver success, adapt to change and build on our strengths. Responsibility At Lindt we act responsibly we treat others with respect, value diversity, and care for the environment to create a sustainable tomorrow Position Qualifications Skills & Knowledge Ability to interact positively with customers Basic math and/or accounting skills Ability to take direction and execute work effectively Experience Required Prior retail experience, preferably in a specialty retail environment Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds Ability to climb, balance, stoop, kneel, crouch and reach with arms Education Required High School Graduate or equivalent Other Requirements Must be available to work nights, weekends (Saturday and Sundays) and Holidays It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. As of July 2018, all Lindt & Sprüngli (USA) Inc. properties will be smoke and tobacco free. Requirements Position Qualifications Skills & Knowledge Ability to interact positively with customers Basic math and/or accounting skills Ability to take direction and execute work effectively Experience Required Prior retail experience, preferably in a specialty retail environment Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds Ability to climb, balance, stoop, kneel, crouch and reach with arms Education Required High School Graduate or equivalent Other Requirements Must be available to work nights, weekends (Saturday and Sundays) and Holidays It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. As of July 2018, all Lindt & Sprüngli (USA) Inc. properties will be smoke and tobacco free.

Who We Are At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success. Position Purpose: The Director of Media will leverage world-class media expertise to translate strategic brand priorities into best-in-class media strategy & media plans that drive measurable awareness and demand across Lindt USA. This role will apply a strategic media mindset with a high level of attention to detail to partner with the media agency to develop highly effective & efficient media plans and supervise optimization of all media campaigns. This role will utilize her/his analytical mindset to drive and manage the media strategies through utilization of data, performance analysis, and exploration and testing of new media channels and growth tactics. While continuously leveraging proven, traditional media channels, this role will utilize a strong test & learn mindset to develop a multi-year learning agenda to continuously improve the Lindt media plans and capitalize on key consumer & media trend evolutions. This role will actively contribute to the global Lindt learning agenda, collaborating with colleagues at international headquarters and across countries & spearheading global media tests as appropriate. The Director of Media will be responsible for teaching and training the internal brand team on key media strategies, principles, and learnings, and partnering with the team to gather key media inputs for the annual planning process. Essential Job Functions & Responsibilities: Media Leadership: Serve as the primary link between the brand team, international marketing, insights manager, and the media agency for strategic planning, briefing, tactical execution & optimizations of media plans Oversee the execution of all paid media by the media agency(s): linear / non-linear TV, OTT, OLV, paid social, and potential future digital channels across all advertised brands. Lead the annual strategic media planning process (internal Lindt annual marketing planning process and the upfronts) including key briefs, analyses, and presentations, to achieve buy in from senior leadership. Source and own the rolling master media plans, updating throughout the year as necessary Lead all aspects of media financial investment and oversight: budget planning and invoice reconciliation Lead media audit processes - contractual & annual media performance, with support from International and 3rd party auditor Lead any contract negotiations and pitches with support from International, Legal, and 3rd party consultants Serve as primary collaborator with the Communication/PR teams for any paid social campaigns/tests & influencer marketing Provide guidance to the brand teams on creative and media asset needs, based on the media plans While this role does not include direct responsibility for Retail/E-Commerce teams for SEM/SEO efforts or Wholesale/E-Commerce teams for media support, the Director of Media should build strong partnerships with these groups and be able to make actionable recommendations for potential synergies. Proactively stay current with industry news, consumer trends, and media platforms that can drive media evolution & business performance Build understanding of the Lindt brand equity and sub-brand equities. Ensure all media channels are aligned to Lindt equity and reflect the brand's position in the marketplace Demonstrate media expertise and navigate complex issues with a strong understanding of the brand strategy and best in class media practices Improvement & Innovation: Continuously identify opportunities to improve effectiveness and efficiency of media strategy and plans Define and establish multi-year Lindt USA media learning agenda Actively contribute to, learn from, and spearhead tests within the global digital and media learning agenda Actively contribute to evolving the global media principles, as appropriate, that best reflect the changing media landscape Lead mid-year and annual reviews with the media agency to build competitive landscape knowledge and identify areas for improvements as necessary Measurement & Reporting Lead review of all agency developed campaign performance analyses ensuring insightful, data-driven analysis that demonstrate the effectiveness of plans, cost analysis and optimization recommendations Provide consistent media campaign/channel performance readouts and recommendations to business stakeholders Develop KPI dashboard for annual plans and campaigns to track performance over time and over years Establish and share media best practices and benchmarks; highlighting opportunities to test, learn and optimize/evolve based on knowledge of consumer insights, competitive media initiatives, new channels and/or offerings by channel Qualifications & Requirements: Experience: Required Minimum of 10+ years US integrated media (traditional linear TV + digital) planning experience or an equivalent amount of experience in a Brand Marketing role with significant (7+ years) of media oversight. Experience working with FMCG brands; Experience with international organizations is a plus Demonstrated ability to operate in a dynamic, fast paced, deadline driven environment Demonstrated track record of success in a KPI driven environment Media financial stewardship and oversight Preferred Media agency experience Skills & Knowledge: Deep understanding of the evolving media landscape, both traditional and digital channels Ability to interpret and apply media understanding back to specific brand strategies to yield the greatest possible impact on business performance Skilled presenter, collaborator and negotiator with ability to influence senior management and agency partners Strong written communication skills with ability to skillfully communicate complex media concepts to senior management Extremely detail-oriented, efficient, and organized with a strong ability to establish priorities and objectives Strong cost controlling mindset Dedicated learner with a natural curiosity for continuous improvement Education: Bachelor's degree in marketing, media, communications or related field Masters preferred To learn more about our benefits visit Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. If you are looking to join a winning team and fast-track your career, contact us! Join us on our journey of excellence, impact, and growth Requirements To learn more about our benefits visit Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. If you are looking to join a winning team and fast-track your career, contact us! Join us on our journey of excellence, impact, and growth

Position Purpose Do you LOVE and appreciate premium chocolate? Do you consider yourself a chocolate enthusiast? As a Chocolate Advisor at Lindt USA, you will be joining more than a company you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers. With 65+ wholly-owned Lindt Chocolate Shops in the U.S., our retail teams play an integral part in delivering legendary service and a premium experience to our customers. It takes a passionate, positive, highly engaged, confident, self-starter to win our customers over with every interaction. It is this passion for Lindt, knowledge of our product and commitment to our brand that keeps customers coming back again and again. Essential Job Functions/Key Accountabilities Sales Consistently contribute to the store's ability to achieve or exceed weekly, monthly, annual sales plan by providing the highest levels of customer service, demonstrated product knowledge and Lindt specific selling skills. Demonstrated understanding and commitment to the store's sales mission on a daily, weekly, monthly basis. Consistently meet or exceed individual sales goals such as ADS, conversion and other key performance indicators. Model Lindt standards through everyday activities such as Dress code, up-selling and sales focus. Demonstrate personal commitment to achieving store's targets by consistently promoting current marketing programs and utilizing company provided resources intended to optimize selling activity. Monitor and escalate customer or product issues to management in a timely and professional manner. Operational Controls As part of the store's team, take ownership and actively participate in ensuring operational standards and controls are consistently adhered to. Cash Management (POS, Paperwork, Vendor Logs, Policies & Procedures) Take initiative to re-stock shelves as needed, monitoring date codes and pricing Perform store maintenance & cleaning as directed. Maintain store cleanliness Comply with all Quality Assurance policies & procedures Our Core Values: Excellence At Lindt we have passion for the best and pride in what we do we aspire for excellence in everything. Collaboration At Lindt are in it together, locally and globally with a shared purpose. We invest in our relationships and value each other. Entrepreneurship At Lindt we take ownership to drive results and make an impact we focus on what matters to deliver on our commitments. Innovation At Lindt we are always evolving to shape our future. We look for new and better ways to deliver success, adapt to change and build on our strengths. Responsibility At Lindt we act responsibly we treat others with respect, value diversity, and care for the environment to create a sustainable tomorrow Position Qualifications Skills & Knowledge Ability to interact positively with customers Basic math and/or accounting skills Ability to take direction and execute work effectively Experience Required Prior retail experience, preferably in a specialty retail environment Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds Ability to climb, balance, stoop, kneel, crouch and reach with arms Education Required High School Graduate or equivalent Other Requirements Must be available to work nights, weekends (Saturday and Sundays) and Holidays It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. As of July 2018, all Lindt & Sprüngli (USA) Inc. properties will be smoke and tobacco free. Requirements Position Qualifications Skills & Knowledge Ability to interact positively with customers Basic math and/or accounting skills Ability to take direction and execute work effectively Experience Required Prior retail experience, preferably in a specialty retail environment Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds Ability to climb, balance, stoop, kneel, crouch and reach with arms Education Required High School Graduate or equivalent Other Requirements Must be available to work nights, weekends (Saturday and Sundays) and Holidays It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. As of July 2018, all Lindt & Sprüngli (USA) Inc. properties will be smoke and tobacco free.

POSITION PURPOSE The individual in this position is responsible for achieving and/or exceeding the store's sales budget, while insuring profitable store operations and performing all functions necessary to provide superior customer service. This includes the appropriate cash and budget controls, management and development of all resources including store personnel, inventory and facilities. This is a brand new store opening in October 2025 at The Florida Mall in Orlando, FL. ESSENTIAL JOB FUNCTIONS/KEY ACCOUNTABILITIES Sales Ensure store meets or exceeds weekly, monthly, annual sales budgets and consistently contributes to the company's overall achievement. Model Lindt standards and core competencies through everyday activities (leadership, commitment, passion, sales focus, drive for results, etc). Demonstrate a comprehensive understanding of the stores sales mission and the ability to communicate it effectively in actionable terms to the store staff. Own his / her business and is able to quantifiably articulate overall store metrics and performance. Motivate staff, build brand commitment and hold staff accountable to meeting critical internal KPI's and external sales opportunities. Identify and capture external sales opportunities to include, but not limited to, business-to-business contacts, external networking events and marketing opportunities. Proactively manage inventory levels in accordance with store's individual trends to insure stock levels are in line with sales demands and quality assurance guidelines, while minimizing out of stocks, overstocks and dated product. Staff Development Partner with the District Manager to hire, manage and develop store personnel in accordance with Lindt & Sprüngli standards and guidelines in order to ensure a dynamic, knowledgeable and sales driven team. Recruit qualified individuals for open positions. Proactively and effectively network to provide viable candidates for the store and the district. Retain high performers and control turnover. Train and hold staff accountable to company standards, ensuring daily operations and sales are achieved. Build a talent pool to prepare for staffing gaps due to promotions, peak selling seasons and/or turnover. Train, coach and mentor store staff to be highly engaged and fluent with sales techniques, insuring expert product knowledge is consistently demonstrated and the brand is accurately represented to the customer. Operational Controls Ensure store meets or exceeds company standards for operational controls. Full P&L responsibility for the business. Inventory Control/Shrink. Cash Management (POS, paperwork, logs, Policies & Procedures). Responsible for audit compliance (DM Store Visits, Loss Prevention and Food Safety). Payroll/Labor Management. Compliance with specific store scheduling templates that are designed to meet the needs of the business. Expense Control (sampling, damages, supplies, etc.). Follow company directives in a timely and accurate manner. Comply with all quality assurance Policies & Procedures. Visual Execution and Store Standards Ensure store meets all company standards and expectations for visual direction and brand presentation. Full responsibility for store VMG (Visual Merchandising Guidelines). Timely and accurate execution of all merchandising directives. Responsible for upkeep and timely maintenance of the store; to include both exterior and interior presentation and cleanliness, fixtures, branding, price points, etc. Ensure product quality standards are met and daily product rotation (FIFO) requirements are adhered to. POSITION QUALIFICATIONS Skills & Knowledge Proven sales background; preferably in a specialty environment. Demonstrated selling skills; working knowledge of outreach and corporate selling programs a plus. Knowledge of effective recruiting sources and techniques. Demonstrated success in a supervisory role. Basic math and/or accounting skills. Experience Required Retail (Specialty preferred) or Hospitality background. Minimum 2 years of Management experience. Prior experience with computerized POS system. Education Required High School Diploma (Required) / Associates Degree (Preferred) Other Requirements Shift work to include nights, weekends (Saturday and Sunday) and Holiday's Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds. Ability to climb, balance, stoop, kneel, crouch and reach with arms. It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. Requirements POSITION QUALIFICATIONS Skills & Knowledge Proven sales background; preferably in a specialty environment. Demonstrated selling skills; working knowledge of outreach and corporate selling programs a plus. Knowledge of effective recruiting sources and techniques. Demonstrated success in a supervisory role. Basic math and/or accounting skills. Experience Required Retail (Specialty preferred) or Hospitality background. Minimum 2 years of Management experience. Prior experience with computerized POS system. Education Required High School Diploma (Required) / Associates Degree (Preferred) Other Requirements Shift work to include nights, weekends (Saturday and Sunday) and Holiday's Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds. Ability to climb, balance, stoop, kneel, crouch and reach with arms. It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.

POSITION PURPOSE The individual in this position is responsible for achieving and/or exceeding the store's sales budget, while insuring profitable store operations and performing all functions necessary to provide superior customer service. This includes the appropriate cash and budget controls, management and development of all resources including store personnel, inventory and facilities. This is a brand new store opening in October 2025 at The Florida Mall in Orlando, FL. ESSENTIAL JOB FUNCTIONS/KEY ACCOUNTABILITIES Sales Ensure store meets or exceeds weekly, monthly, annual sales budgets and consistently contributes to the company's overall achievement. Model Lindt standards and core competencies through everyday activities (leadership, commitment, passion, sales focus, drive for results, etc). Demonstrate a comprehensive understanding of the stores sales mission and the ability to communicate it effectively in actionable terms to the store staff. Own his / her business and is able to quantifiably articulate overall store metrics and performance. Motivate staff, build brand commitment and hold staff accountable to meeting critical internal KPI's and external sales opportunities. Identify and capture external sales opportunities to include, but not limited to, business-to-business contacts, external networking events and marketing opportunities. Proactively manage inventory levels in accordance with store's individual trends to insure stock levels are in line with sales demands and quality assurance guidelines, while minimizing out of stocks, overstocks and dated product. Staff Development Partner with the District Manager to hire, manage and develop store personnel in accordance with Lindt & Sprüngli standards and guidelines in order to ensure a dynamic, knowledgeable and sales driven team. Recruit qualified individuals for open positions. Proactively and effectively network to provide viable candidates for the store and the district. Retain high performers and control turnover. Train and hold staff accountable to company standards, ensuring daily operations and sales are achieved. Build a talent pool to prepare for staffing gaps due to promotions, peak selling seasons and/or turnover. Train, coach and mentor store staff to be highly engaged and fluent with sales techniques, insuring expert product knowledge is consistently demonstrated and the brand is accurately represented to the customer. Operational Controls Ensure store meets or exceeds company standards for operational controls. Full P&L responsibility for the business. Inventory Control/Shrink. Cash Management (POS, paperwork, logs, Policies & Procedures). Responsible for audit compliance (DM Store Visits, Loss Prevention and Food Safety). Payroll/Labor Management. Compliance with specific store scheduling templates that are designed to meet the needs of the business. Expense Control (sampling, damages, supplies, etc.). Follow company directives in a timely and accurate manner. Comply with all quality assurance Policies & Procedures. Visual Execution and Store Standards Ensure store meets all company standards and expectations for visual direction and brand presentation. Full responsibility for store VMG (Visual Merchandising Guidelines). Timely and accurate execution of all merchandising directives. Responsible for upkeep and timely maintenance of the store; to include both exterior and interior presentation and cleanliness, fixtures, branding, price points, etc. Ensure product quality standards are met and daily product rotation (FIFO) requirements are adhered to. POSITION QUALIFICATIONS Skills & Knowledge Proven sales background; preferably in a specialty environment. Demonstrated selling skills; working knowledge of outreach and corporate selling programs a plus. Knowledge of effective recruiting sources and techniques. Demonstrated success in a supervisory role. Basic math and/or accounting skills. Experience Required Retail (Specialty preferred) or Hospitality background. Minimum 2 years of Management experience. Prior experience with computerized POS system. Education Required High School Diploma (Required) / Associates Degree (Preferred) Other Requirements Shift work to include nights, weekends (Saturday and Sunday) and Holiday's Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds. Ability to climb, balance, stoop, kneel, crouch and reach with arms. It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. Requirements POSITION QUALIFICATIONS Skills & Knowledge Proven sales background; preferably in a specialty environment. Demonstrated selling skills; working knowledge of outreach and corporate selling programs a plus. Knowledge of effective recruiting sources and techniques. Demonstrated success in a supervisory role. Basic math and/or accounting skills. Experience Required Retail (Specialty preferred) or Hospitality background. Minimum 2 years of Management experience. Prior experience with computerized POS system. Education Required High School Diploma (Required) / Associates Degree (Preferred) Other Requirements Shift work to include nights, weekends (Saturday and Sunday) and Holiday's Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds. Ability to climb, balance, stoop, kneel, crouch and reach with arms. It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.

POSITION PURPOSE The individual in this position is responsible for achieving and/or exceeding the store's sales budget, while insuring profitable store operations and performing all functions necessary to provide superior customer service. This includes the appropriate cash and budget controls, management and development of all resources including store personnel, inventory and facilities. This is a brand new store opening in October 2025 at The Florida Mall in Orlando, FL. ESSENTIAL JOB FUNCTIONS/KEY ACCOUNTABILITIES Sales Ensure store meets or exceeds weekly, monthly, annual sales budgets and consistently contributes to the company's overall achievement. Model Lindt standards and core competencies through everyday activities (leadership, commitment, passion, sales focus, drive for results, etc). Demonstrate a comprehensive understanding of the stores sales mission and the ability to communicate it effectively in actionable terms to the store staff. Own his / her business and is able to quantifiably articulate overall store metrics and performance. Motivate staff, build brand commitment and hold staff accountable to meeting critical internal KPI's and external sales opportunities. Identify and capture external sales opportunities to include, but not limited to, business-to-business contacts, external networking events and marketing opportunities. Proactively manage inventory levels in accordance with store's individual trends to insure stock levels are in line with sales demands and quality assurance guidelines, while minimizing out of stocks, overstocks and dated product. Staff Development Partner with the District Manager to hire, manage and develop store personnel in accordance with Lindt & Sprüngli standards and guidelines in order to ensure a dynamic, knowledgeable and sales driven team. Recruit qualified individuals for open positions. Proactively and effectively network to provide viable candidates for the store and the district. Retain high performers and control turnover. Train and hold staff accountable to company standards, ensuring daily operations and sales are achieved. Build a talent pool to prepare for staffing gaps due to promotions, peak selling seasons and/or turnover. Train, coach and mentor store staff to be highly engaged and fluent with sales techniques, insuring expert product knowledge is consistently demonstrated and the brand is accurately represented to the customer. Operational Controls Ensure store meets or exceeds company standards for operational controls. Full P&L responsibility for the business. Inventory Control/Shrink. Cash Management (POS, paperwork, logs, Policies & Procedures). Responsible for audit compliance (DM Store Visits, Loss Prevention and Food Safety). Payroll/Labor Management. Compliance with specific store scheduling templates that are designed to meet the needs of the business. Expense Control (sampling, damages, supplies, etc.). Follow company directives in a timely and accurate manner. Comply with all quality assurance Policies & Procedures. Visual Execution and Store Standards Ensure store meets all company standards and expectations for visual direction and brand presentation. Full responsibility for store VMG (Visual Merchandising Guidelines). Timely and accurate execution of all merchandising directives. Responsible for upkeep and timely maintenance of the store; to include both exterior and interior presentation and cleanliness, fixtures, branding, price points, etc. Ensure product quality standards are met and daily product rotation (FIFO) requirements are adhered to. POSITION QUALIFICATIONS Skills & Knowledge Proven sales background; preferably in a specialty environment. Demonstrated selling skills; working knowledge of outreach and corporate selling programs a plus. Knowledge of effective recruiting sources and techniques. Demonstrated success in a supervisory role. Basic math and/or accounting skills. Experience Required Retail (Specialty preferred) or Hospitality background. Minimum 2 years of Management experience. Prior experience with computerized POS system. Education Required High School Diploma (Required) / Associates Degree (Preferred) Other Requirements Shift work to include nights, weekends (Saturday and Sunday) and Holiday's Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds. Ability to climb, balance, stoop, kneel, crouch and reach with arms. It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. Requirements POSITION QUALIFICATIONS Skills & Knowledge Proven sales background; preferably in a specialty environment. Demonstrated selling skills; working knowledge of outreach and corporate selling programs a plus. Knowledge of effective recruiting sources and techniques. Demonstrated success in a supervisory role. Basic math and/or accounting skills. Experience Required Retail (Specialty preferred) or Hospitality background. Minimum 2 years of Management experience. Prior experience with computerized POS system. Education Required High School Diploma (Required) / Associates Degree (Preferred) Other Requirements Shift work to include nights, weekends (Saturday and Sunday) and Holiday's Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds. Ability to climb, balance, stoop, kneel, crouch and reach with arms. It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.

POSITION PURPOSE The individual in this position is responsible for achieving and/or exceeding the store's sales budget, while insuring profitable store operations and performing all functions necessary to provide superior customer service. This includes the appropriate cash and budget controls, management and development of all resources including store personnel, inventory and facilities. This is a brand new store opening in October 2025 at The Florida Mall in Orlando, FL. ESSENTIAL JOB FUNCTIONS/KEY ACCOUNTABILITIES Sales Ensure store meets or exceeds weekly, monthly, annual sales budgets and consistently contributes to the company's overall achievement. Model Lindt standards and core competencies through everyday activities (leadership, commitment, passion, sales focus, drive for results, etc). Demonstrate a comprehensive understanding of the stores sales mission and the ability to communicate it effectively in actionable terms to the store staff. Own his / her business and is able to quantifiably articulate overall store metrics and performance. Motivate staff, build brand commitment and hold staff accountable to meeting critical internal KPI's and external sales opportunities. Identify and capture external sales opportunities to include, but not limited to, business-to-business contacts, external networking events and marketing opportunities. Proactively manage inventory levels in accordance with store's individual trends to insure stock levels are in line with sales demands and quality assurance guidelines, while minimizing out of stocks, overstocks and dated product. Staff Development Partner with the District Manager to hire, manage and develop store personnel in accordance with Lindt & Sprüngli standards and guidelines in order to ensure a dynamic, knowledgeable and sales driven team. Recruit qualified individuals for open positions. Proactively and effectively network to provide viable candidates for the store and the district. Retain high performers and control turnover. Train and hold staff accountable to company standards, ensuring daily operations and sales are achieved. Build a talent pool to prepare for staffing gaps due to promotions, peak selling seasons and/or turnover. Train, coach and mentor store staff to be highly engaged and fluent with sales techniques, insuring expert product knowledge is consistently demonstrated and the brand is accurately represented to the customer. Operational Controls Ensure store meets or exceeds company standards for operational controls. Full P&L responsibility for the business. Inventory Control/Shrink. Cash Management (POS, paperwork, logs, Policies & Procedures). Responsible for audit compliance (DM Store Visits, Loss Prevention and Food Safety). Payroll/Labor Management. Compliance with specific store scheduling templates that are designed to meet the needs of the business. Expense Control (sampling, damages, supplies, etc.). Follow company directives in a timely and accurate manner. Comply with all quality assurance Policies & Procedures. Visual Execution and Store Standards Ensure store meets all company standards and expectations for visual direction and brand presentation. Full responsibility for store VMG (Visual Merchandising Guidelines). Timely and accurate execution of all merchandising directives. Responsible for upkeep and timely maintenance of the store; to include both exterior and interior presentation and cleanliness, fixtures, branding, price points, etc. Ensure product quality standards are met and daily product rotation (FIFO) requirements are adhered to. POSITION QUALIFICATIONS Skills & Knowledge Proven sales background; preferably in a specialty environment. Demonstrated selling skills; working knowledge of outreach and corporate selling programs a plus. Knowledge of effective recruiting sources and techniques. Demonstrated success in a supervisory role. Basic math and/or accounting skills. Experience Required Retail (Specialty preferred) or Hospitality background. Minimum 2 years of Management experience. Prior experience with computerized POS system. Education Required High School Diploma (Required) / Associates Degree (Preferred) Other Requirements Shift work to include nights, weekends (Saturday and Sunday) and Holiday's Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds. Ability to climb, balance, stoop, kneel, crouch and reach with arms. It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. Requirements POSITION QUALIFICATIONS Skills & Knowledge Proven sales background; preferably in a specialty environment. Demonstrated selling skills; working knowledge of outreach and corporate selling programs a plus. Knowledge of effective recruiting sources and techniques. Demonstrated success in a supervisory role. Basic math and/or accounting skills. Experience Required Retail (Specialty preferred) or Hospitality background. Minimum 2 years of Management experience. Prior experience with computerized POS system. Education Required High School Diploma (Required) / Associates Degree (Preferred) Other Requirements Shift work to include nights, weekends (Saturday and Sunday) and Holiday's Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds. Ability to climb, balance, stoop, kneel, crouch and reach with arms. It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.

POSITION PURPOSE The individual in this position is responsible for achieving and/or exceeding the store's sales budget, while insuring profitable store operations and performing all functions necessary to provide superior customer service. This includes the appropriate cash and budget controls, management and development of all resources including store personnel, inventory and facilities. This is a brand new store opening in October 2025 at The Florida Mall in Orlando, FL. ESSENTIAL JOB FUNCTIONS/KEY ACCOUNTABILITIES Sales Ensure store meets or exceeds weekly, monthly, annual sales budgets and consistently contributes to the company's overall achievement. Model Lindt standards and core competencies through everyday activities (leadership, commitment, passion, sales focus, drive for results, etc). Demonstrate a comprehensive understanding of the stores sales mission and the ability to communicate it effectively in actionable terms to the store staff. Own his / her business and is able to quantifiably articulate overall store metrics and performance. Motivate staff, build brand commitment and hold staff accountable to meeting critical internal KPI's and external sales opportunities. Identify and capture external sales opportunities to include, but not limited to, business-to-business contacts, external networking events and marketing opportunities. Proactively manage inventory levels in accordance with store's individual trends to insure stock levels are in line with sales demands and quality assurance guidelines, while minimizing out of stocks, overstocks and dated product. Staff Development Partner with the District Manager to hire, manage and develop store personnel in accordance with Lindt & Sprüngli standards and guidelines in order to ensure a dynamic, knowledgeable and sales driven team. Recruit qualified individuals for open positions. Proactively and effectively network to provide viable candidates for the store and the district. Retain high performers and control turnover. Train and hold staff accountable to company standards, ensuring daily operations and sales are achieved. Build a talent pool to prepare for staffing gaps due to promotions, peak selling seasons and/or turnover. Train, coach and mentor store staff to be highly engaged and fluent with sales techniques, insuring expert product knowledge is consistently demonstrated and the brand is accurately represented to the customer. Operational Controls Ensure store meets or exceeds company standards for operational controls. Full P&L responsibility for the business. Inventory Control/Shrink. Cash Management (POS, paperwork, logs, Policies & Procedures). Responsible for audit compliance (DM Store Visits, Loss Prevention and Food Safety). Payroll/Labor Management. Compliance with specific store scheduling templates that are designed to meet the needs of the business. Expense Control (sampling, damages, supplies, etc.). Follow company directives in a timely and accurate manner. Comply with all quality assurance Policies & Procedures. Visual Execution and Store Standards Ensure store meets all company standards and expectations for visual direction and brand presentation. Full responsibility for store VMG (Visual Merchandising Guidelines). Timely and accurate execution of all merchandising directives. Responsible for upkeep and timely maintenance of the store; to include both exterior and interior presentation and cleanliness, fixtures, branding, price points, etc. Ensure product quality standards are met and daily product rotation (FIFO) requirements are adhered to. POSITION QUALIFICATIONS Skills & Knowledge Proven sales background; preferably in a specialty environment. Demonstrated selling skills; working knowledge of outreach and corporate selling programs a plus. Knowledge of effective recruiting sources and techniques. Demonstrated success in a supervisory role. Basic math and/or accounting skills. Experience Required Retail (Specialty preferred) or Hospitality background. Minimum 2 years of Management experience. Prior experience with computerized POS system. Education Required High School Diploma (Required) / Associates Degree (Preferred) Other Requirements Shift work to include nights, weekends (Saturday and Sunday) and Holiday's Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds. Ability to climb, balance, stoop, kneel, crouch and reach with arms. It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. Requirements POSITION QUALIFICATIONS Skills & Knowledge Proven sales background; preferably in a specialty environment. Demonstrated selling skills; working knowledge of outreach and corporate selling programs a plus. Knowledge of effective recruiting sources and techniques. Demonstrated success in a supervisory role. Basic math and/or accounting skills. Experience Required Retail (Specialty preferred) or Hospitality background. Minimum 2 years of Management experience. Prior experience with computerized POS system. Education Required High School Diploma (Required) / Associates Degree (Preferred) Other Requirements Shift work to include nights, weekends (Saturday and Sunday) and Holiday's Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds. Ability to climb, balance, stoop, kneel, crouch and reach with arms. It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.

POSITION PURPOSE The individual in this position is responsible for achieving and/or exceeding the store's sales budget, while insuring profitable store operations and performing all functions necessary to provide superior customer service. This includes the appropriate cash and budget controls, management and development of all resources including store personnel, inventory and facilities. This is a brand new store opening in October 2025 at The Florida Mall in Orlando, FL. ESSENTIAL JOB FUNCTIONS/KEY ACCOUNTABILITIES Sales Ensure store meets or exceeds weekly, monthly, annual sales budgets and consistently contributes to the company's overall achievement. Model Lindt standards and core competencies through everyday activities (leadership, commitment, passion, sales focus, drive for results, etc). Demonstrate a comprehensive understanding of the stores sales mission and the ability to communicate it effectively in actionable terms to the store staff. Own his / her business and is able to quantifiably articulate overall store metrics and performance. Motivate staff, build brand commitment and hold staff accountable to meeting critical internal KPI's and external sales opportunities. Identify and capture external sales opportunities to include, but not limited to, business-to-business contacts, external networking events and marketing opportunities. Proactively manage inventory levels in accordance with store's individual trends to insure stock levels are in line with sales demands and quality assurance guidelines, while minimizing out of stocks, overstocks and dated product. Staff Development Partner with the District Manager to hire, manage and develop store personnel in accordance with Lindt & Sprüngli standards and guidelines in order to ensure a dynamic, knowledgeable and sales driven team. Recruit qualified individuals for open positions. Proactively and effectively network to provide viable candidates for the store and the district. Retain high performers and control turnover. Train and hold staff accountable to company standards, ensuring daily operations and sales are achieved. Build a talent pool to prepare for staffing gaps due to promotions, peak selling seasons and/or turnover. Train, coach and mentor store staff to be highly engaged and fluent with sales techniques, insuring expert product knowledge is consistently demonstrated and the brand is accurately represented to the customer. Operational Controls Ensure store meets or exceeds company standards for operational controls. Full P&L responsibility for the business. Inventory Control/Shrink. Cash Management (POS, paperwork, logs, Policies & Procedures). Responsible for audit compliance (DM Store Visits, Loss Prevention and Food Safety). Payroll/Labor Management. Compliance with specific store scheduling templates that are designed to meet the needs of the business. Expense Control (sampling, damages, supplies, etc.). Follow company directives in a timely and accurate manner. Comply with all quality assurance Policies & Procedures. Visual Execution and Store Standards Ensure store meets all company standards and expectations for visual direction and brand presentation. Full responsibility for store VMG (Visual Merchandising Guidelines). Timely and accurate execution of all merchandising directives. Responsible for upkeep and timely maintenance of the store; to include both exterior and interior presentation and cleanliness, fixtures, branding, price points, etc. Ensure product quality standards are met and daily product rotation (FIFO) requirements are adhered to. POSITION QUALIFICATIONS Skills & Knowledge Proven sales background; preferably in a specialty environment. Demonstrated selling skills; working knowledge of outreach and corporate selling programs a plus. Knowledge of effective recruiting sources and techniques. Demonstrated success in a supervisory role. Basic math and/or accounting skills. Experience Required Retail (Specialty preferred) or Hospitality background. Minimum 2 years of Management experience. Prior experience with computerized POS system. Education Required High School Diploma (Required) / Associates Degree (Preferred) Other Requirements Shift work to include nights, weekends (Saturday and Sunday) and Holiday's Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds. Ability to climb, balance, stoop, kneel, crouch and reach with arms. It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. Requirements POSITION QUALIFICATIONS Skills & Knowledge Proven sales background; preferably in a specialty environment. Demonstrated selling skills; working knowledge of outreach and corporate selling programs a plus. Knowledge of effective recruiting sources and techniques. Demonstrated success in a supervisory role. Basic math and/or accounting skills. Experience Required Retail (Specialty preferred) or Hospitality background. Minimum 2 years of Management experience. Prior experience with computerized POS system. Education Required High School Diploma (Required) / Associates Degree (Preferred) Other Requirements Shift work to include nights, weekends (Saturday and Sunday) and Holiday's Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds. Ability to climb, balance, stoop, kneel, crouch and reach with arms. It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.

Position Purpose Do you LOVE and appreciate premium chocolate? Do you consider yourself a chocolate enthusiast? As a Chocolate Advisor at Lindt USA, you will be joining more than a company you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers. With 65+ wholly-owned Lindt Chocolate Shops in the U.S., our retail teams play an integral part in delivering legendary service and a premium experience to our customers. It takes a passionate, positive, highly engaged, confident, self-starter to win our customers over with every interaction. It is this passion for Lindt, knowledge of our product and commitment to our brand that keeps customers coming back again and again. Essential Job Functions/Key Accountabilities Sales Consistently contribute to the store's ability to achieve or exceed weekly, monthly, annual sales plan by providing the highest levels of customer service, demonstrated product knowledge and Lindt specific selling skills. Demonstrated understanding and commitment to the store's sales mission on a daily, weekly, monthly basis. Consistently meet or exceed individual sales goals such as ADS, conversion and other key performance indicators. Model Lindt standards through everyday activities such as Dress code, up-selling and sales focus. Demonstrate personal commitment to achieving store's targets by consistently promoting current marketing programs and utilizing company provided resources intended to optimize selling activity. Monitor and escalate customer or product issues to management in a timely and professional manner. Operational Controls As part of the store's team, take ownership and actively participate in ensuring operational standards and controls are consistently adhered to. Cash Management (POS, Paperwork, Vendor Logs, Policies & Procedures) Take initiative to re-stock shelves as needed, monitoring date codes and pricing Perform store maintenance & cleaning as directed. Maintain store cleanliness Comply with all Quality Assurance policies & procedures Our Core Values: Excellence At Lindt we have passion for the best and pride in what we do we aspire for excellence in everything. Collaboration At Lindt are in it together, locally and globally with a shared purpose. We invest in our relationships and value each other. Entrepreneurship At Lindt we take ownership to drive results and make an impact we focus on what matters to deliver on our commitments. Innovation At Lindt we are always evolving to shape our future. We look for new and better ways to deliver success, adapt to change and build on our strengths. Responsibility At Lindt we act responsibly we treat others with respect, value diversity, and care for the environment to create a sustainable tomorrow Position Qualifications Skills & Knowledge Ability to interact positively with customers Basic math and/or accounting skills Ability to take direction and execute work effectively Experience Required Prior retail experience, preferably in a specialty retail environment Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds Ability to climb, balance, stoop, kneel, crouch and reach with arms Education Required High School Graduate or equivalent Other Requirements Must be available to work nights, weekends (Saturday and Sundays) and Holidays It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. As of July 2018, all Lindt & Sprüngli (USA) Inc. properties will be smoke and tobacco free. Requirements Position Qualifications Skills & Knowledge Ability to interact positively with customers Basic math and/or accounting skills Ability to take direction and execute work effectively Experience Required Prior retail experience, preferably in a specialty retail environment Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds Ability to climb, balance, stoop, kneel, crouch and reach with arms Education Required High School Graduate or equivalent Other Requirements Must be available to work nights, weekends (Saturday and Sundays) and Holidays It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. As of July 2018, all Lindt & Sprüngli (USA) Inc. properties will be smoke and tobacco free.

POSITION PURPOSE The individual in this position is responsible for achieving and/or exceeding the store's sales budget, while insuring profitable store operations and performing all functions necessary to provide superior customer service. This includes the appropriate cash and budget controls, management and development of all resources including store personnel, inventory and facilities. This is a brand new store opening in October 2025 at The Florida Mall in Orlando, FL. ESSENTIAL JOB FUNCTIONS/KEY ACCOUNTABILITIES Sales Ensure store meets or exceeds weekly, monthly, annual sales budgets and consistently contributes to the company's overall achievement. Model Lindt standards and core competencies through everyday activities (leadership, commitment, passion, sales focus, drive for results, etc). Demonstrate a comprehensive understanding of the stores sales mission and the ability to communicate it effectively in actionable terms to the store staff. Own his / her business and is able to quantifiably articulate overall store metrics and performance. Motivate staff, build brand commitment and hold staff accountable to meeting critical internal KPI's and external sales opportunities. Identify and capture external sales opportunities to include, but not limited to, business-to-business contacts, external networking events and marketing opportunities. Proactively manage inventory levels in accordance with store's individual trends to insure stock levels are in line with sales demands and quality assurance guidelines, while minimizing out of stocks, overstocks and dated product. Staff Development Partner with the District Manager to hire, manage and develop store personnel in accordance with Lindt & Sprüngli standards and guidelines in order to ensure a dynamic, knowledgeable and sales driven team. Recruit qualified individuals for open positions. Proactively and effectively network to provide viable candidates for the store and the district. Retain high performers and control turnover. Train and hold staff accountable to company standards, ensuring daily operations and sales are achieved. Build a talent pool to prepare for staffing gaps due to promotions, peak selling seasons and/or turnover. Train, coach and mentor store staff to be highly engaged and fluent with sales techniques, insuring expert product knowledge is consistently demonstrated and the brand is accurately represented to the customer. Operational Controls Ensure store meets or exceeds company standards for operational controls. Full P&L responsibility for the business. Inventory Control/Shrink. Cash Management (POS, paperwork, logs, Policies & Procedures). Responsible for audit compliance (DM Store Visits, Loss Prevention and Food Safety). Payroll/Labor Management. Compliance with specific store scheduling templates that are designed to meet the needs of the business. Expense Control (sampling, damages, supplies, etc.). Follow company directives in a timely and accurate manner. Comply with all quality assurance Policies & Procedures. Visual Execution and Store Standards Ensure store meets all company standards and expectations for visual direction and brand presentation. Full responsibility for store VMG (Visual Merchandising Guidelines). Timely and accurate execution of all merchandising directives. Responsible for upkeep and timely maintenance of the store; to include both exterior and interior presentation and cleanliness, fixtures, branding, price points, etc. Ensure product quality standards are met and daily product rotation (FIFO) requirements are adhered to. POSITION QUALIFICATIONS Skills & Knowledge Proven sales background; preferably in a specialty environment. Demonstrated selling skills; working knowledge of outreach and corporate selling programs a plus. Knowledge of effective recruiting sources and techniques. Demonstrated success in a supervisory role. Basic math and/or accounting skills. Experience Required Retail (Specialty preferred) or Hospitality background. Minimum 2 years of Management experience. Prior experience with computerized POS system. Education Required High School Diploma (Required) / Associates Degree (Preferred) Other Requirements Shift work to include nights, weekends (Saturday and Sunday) and Holiday's Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds. Ability to climb, balance, stoop, kneel, crouch and reach with arms. It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. Requirements POSITION QUALIFICATIONS Skills & Knowledge Proven sales background; preferably in a specialty environment. Demonstrated selling skills; working knowledge of outreach and corporate selling programs a plus. Knowledge of effective recruiting sources and techniques. Demonstrated success in a supervisory role. Basic math and/or accounting skills. Experience Required Retail (Specialty preferred) or Hospitality background. Minimum 2 years of Management experience. Prior experience with computerized POS system. Education Required High School Diploma (Required) / Associates Degree (Preferred) Other Requirements Shift work to include nights, weekends (Saturday and Sunday) and Holiday's Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds. Ability to climb, balance, stoop, kneel, crouch and reach with arms. It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.

Position Purpose Do you LOVE and appreciate premium chocolate? Do you consider yourself a chocolate enthusiast? As a Chocolate Advisor at Lindt USA, you will be joining more than a company you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers. With 65+ wholly-owned Lindt Chocolate Shops in the U.S., our retail teams play an integral part in delivering legendary service and a premium experience to our customers. It takes a passionate, positive, highly engaged, confident, self-starter to win our customers over with every interaction. It is this passion for Lindt, knowledge of our product and commitment to our brand that keeps customers coming back again and again. Essential Job Functions/Key Accountabilities Sales Consistently contribute to the store's ability to achieve or exceed weekly, monthly, annual sales plan by providing the highest levels of customer service, demonstrated product knowledge and Lindt specific selling skills. Demonstrated understanding and commitment to the store's sales mission on a daily, weekly, monthly basis. Consistently meet or exceed individual sales goals such as ADS, conversion and other key performance indicators. Model Lindt standards through everyday activities such as Dress code, up-selling and sales focus. Demonstrate personal commitment to achieving store's targets by consistently promoting current marketing programs and utilizing company provided resources intended to optimize selling activity. Monitor and escalate customer or product issues to management in a timely and professional manner. Operational Controls As part of the store's team, take ownership and actively participate in ensuring operational standards and controls are consistently adhered to. Cash Management (POS, Paperwork, Vendor Logs, Policies & Procedures) Take initiative to re-stock shelves as needed, monitoring date codes and pricing Perform store maintenance & cleaning as directed. Maintain store cleanliness Comply with all Quality Assurance policies & procedures Our Core Values: Excellence At Lindt we have passion for the best and pride in what we do we aspire for excellence in everything. Collaboration At Lindt are in it together, locally and globally with a shared purpose. We invest in our relationships and value each other. Entrepreneurship At Lindt we take ownership to drive results and make an impact we focus on what matters to deliver on our commitments. Innovation At Lindt we are always evolving to shape our future. We look for new and better ways to deliver success, adapt to change and build on our strengths. Responsibility At Lindt we act responsibly we treat others with respect, value diversity, and care for the environment to create a sustainable tomorrow Position Qualifications Skills & Knowledge Ability to interact positively with customers Basic math and/or accounting skills Ability to take direction and execute work effectively Experience Required Prior retail experience, preferably in a specialty retail environment Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds Ability to climb, balance, stoop, kneel, crouch and reach with arms Education Required High School Graduate or equivalent Other Requirements Must be available to work nights, weekends (Saturday and Sundays) and Holidays It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. As of July 2018, all Lindt & Sprüngli (USA) Inc. properties will be smoke and tobacco free. Requirements Position Qualifications Skills & Knowledge Ability to interact positively with customers Basic math and/or accounting skills Ability to take direction and execute work effectively Experience Required Prior retail experience, preferably in a specialty retail environment Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds Ability to climb, balance, stoop, kneel, crouch and reach with arms Education Required High School Graduate or equivalent Other Requirements Must be available to work nights, weekends (Saturday and Sundays) and Holidays It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. As of July 2018, all Lindt & Sprüngli (USA) Inc. properties will be smoke and tobacco free.

POSITION PURPOSE The individual in this position is responsible for achieving and/or exceeding the store's sales budget, while insuring profitable store operations and performing all functions necessary to provide superior customer service. This includes the appropriate cash and budget controls, management and development of all resources including store personnel, inventory and facilities. This is a brand new store opening in October 2025 at The Florida Mall in Orlando, FL. ESSENTIAL JOB FUNCTIONS/KEY ACCOUNTABILITIES Sales Ensure store meets or exceeds weekly, monthly, annual sales budgets and consistently contributes to the company's overall achievement. Model Lindt standards and core competencies through everyday activities (leadership, commitment, passion, sales focus, drive for results, etc). Demonstrate a comprehensive understanding of the stores sales mission and the ability to communicate it effectively in actionable terms to the store staff. Own his / her business and is able to quantifiably articulate overall store metrics and performance. Motivate staff, build brand commitment and hold staff accountable to meeting critical internal KPI's and external sales opportunities. Identify and capture external sales opportunities to include, but not limited to, business-to-business contacts, external networking events and marketing opportunities. Proactively manage inventory levels in accordance with store's individual trends to insure stock levels are in line with sales demands and quality assurance guidelines, while minimizing out of stocks, overstocks and dated product. Staff Development Partner with the District Manager to hire, manage and develop store personnel in accordance with Lindt & Sprüngli standards and guidelines in order to ensure a dynamic, knowledgeable and sales driven team. Recruit qualified individuals for open positions. Proactively and effectively network to provide viable candidates for the store and the district. Retain high performers and control turnover. Train and hold staff accountable to company standards, ensuring daily operations and sales are achieved. Build a talent pool to prepare for staffing gaps due to promotions, peak selling seasons and/or turnover. Train, coach and mentor store staff to be highly engaged and fluent with sales techniques, insuring expert product knowledge is consistently demonstrated and the brand is accurately represented to the customer. Operational Controls Ensure store meets or exceeds company standards for operational controls. Full P&L responsibility for the business. Inventory Control/Shrink. Cash Management (POS, paperwork, logs, Policies & Procedures). Responsible for audit compliance (DM Store Visits, Loss Prevention and Food Safety). Payroll/Labor Management. Compliance with specific store scheduling templates that are designed to meet the needs of the business. Expense Control (sampling, damages, supplies, etc.). Follow company directives in a timely and accurate manner. Comply with all quality assurance Policies & Procedures. Visual Execution and Store Standards Ensure store meets all company standards and expectations for visual direction and brand presentation. Full responsibility for store VMG (Visual Merchandising Guidelines). Timely and accurate execution of all merchandising directives. Responsible for upkeep and timely maintenance of the store; to include both exterior and interior presentation and cleanliness, fixtures, branding, price points, etc. Ensure product quality standards are met and daily product rotation (FIFO) requirements are adhered to. POSITION QUALIFICATIONS Skills & Knowledge Proven sales background; preferably in a specialty environment. Demonstrated selling skills; working knowledge of outreach and corporate selling programs a plus. Knowledge of effective recruiting sources and techniques. Demonstrated success in a supervisory role. Basic math and/or accounting skills. Experience Required Retail (Specialty preferred) or Hospitality background. Minimum 2 years of Management experience. Prior experience with computerized POS system. Education Required High School Diploma (Required) / Associates Degree (Preferred) Other Requirements Shift work to include nights, weekends (Saturday and Sunday) and Holiday's Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds. Ability to climb, balance, stoop, kneel, crouch and reach with arms. It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. Requirements POSITION QUALIFICATIONS Skills & Knowledge Proven sales background; preferably in a specialty environment. Demonstrated selling skills; working knowledge of outreach and corporate selling programs a plus. Knowledge of effective recruiting sources and techniques. Demonstrated success in a supervisory role. Basic math and/or accounting skills. Experience Required Retail (Specialty preferred) or Hospitality background. Minimum 2 years of Management experience. Prior experience with computerized POS system. Education Required High School Diploma (Required) / Associates Degree (Preferred) Other Requirements Shift work to include nights, weekends (Saturday and Sunday) and Holiday's Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds. Ability to climb, balance, stoop, kneel, crouch and reach with arms. It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.

POSITION PURPOSE The individual in this position is responsible for achieving and/or exceeding the store's sales budget, while insuring profitable store operations and performing all functions necessary to provide superior customer service. This includes the appropriate cash and budget controls, management and development of all resources including store personnel, inventory and facilities. This is a brand new store opening in October 2025 at The Florida Mall in Orlando, FL. ESSENTIAL JOB FUNCTIONS/KEY ACCOUNTABILITIES Sales Ensure store meets or exceeds weekly, monthly, annual sales budgets and consistently contributes to the company's overall achievement. Model Lindt standards and core competencies through everyday activities (leadership, commitment, passion, sales focus, drive for results, etc). Demonstrate a comprehensive understanding of the stores sales mission and the ability to communicate it effectively in actionable terms to the store staff. Own his / her business and is able to quantifiably articulate overall store metrics and performance. Motivate staff, build brand commitment and hold staff accountable to meeting critical internal KPI's and external sales opportunities. Identify and capture external sales opportunities to include, but not limited to, business-to-business contacts, external networking events and marketing opportunities. Proactively manage inventory levels in accordance with store's individual trends to insure stock levels are in line with sales demands and quality assurance guidelines, while minimizing out of stocks, overstocks and dated product. Staff Development Partner with the District Manager to hire, manage and develop store personnel in accordance with Lindt & Sprüngli standards and guidelines in order to ensure a dynamic, knowledgeable and sales driven team. Recruit qualified individuals for open positions. Proactively and effectively network to provide viable candidates for the store and the district. Retain high performers and control turnover. Train and hold staff accountable to company standards, ensuring daily operations and sales are achieved. Build a talent pool to prepare for staffing gaps due to promotions, peak selling seasons and/or turnover. Train, coach and mentor store staff to be highly engaged and fluent with sales techniques, insuring expert product knowledge is consistently demonstrated and the brand is accurately represented to the customer. Operational Controls Ensure store meets or exceeds company standards for operational controls. Full P&L responsibility for the business. Inventory Control/Shrink. Cash Management (POS, paperwork, logs, Policies & Procedures). Responsible for audit compliance (DM Store Visits, Loss Prevention and Food Safety). Payroll/Labor Management. Compliance with specific store scheduling templates that are designed to meet the needs of the business. Expense Control (sampling, damages, supplies, etc.). Follow company directives in a timely and accurate manner. Comply with all quality assurance Policies & Procedures. Visual Execution and Store Standards Ensure store meets all company standards and expectations for visual direction and brand presentation. Full responsibility for store VMG (Visual Merchandising Guidelines). Timely and accurate execution of all merchandising directives. Responsible for upkeep and timely maintenance of the store; to include both exterior and interior presentation and cleanliness, fixtures, branding, price points, etc. Ensure product quality standards are met and daily product rotation (FIFO) requirements are adhered to. POSITION QUALIFICATIONS Skills & Knowledge Proven sales background; preferably in a specialty environment. Demonstrated selling skills; working knowledge of outreach and corporate selling programs a plus. Knowledge of effective recruiting sources and techniques. Demonstrated success in a supervisory role. Basic math and/or accounting skills. Experience Required Retail (Specialty preferred) or Hospitality background. Minimum 2 years of Management experience. Prior experience with computerized POS system. Education Required High School Diploma (Required) / Associates Degree (Preferred) Other Requirements Shift work to include nights, weekends (Saturday and Sunday) and Holiday's Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds. Ability to climb, balance, stoop, kneel, crouch and reach with arms. It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. Requirements POSITION QUALIFICATIONS Skills & Knowledge Proven sales background; preferably in a specialty environment. Demonstrated selling skills; working knowledge of outreach and corporate selling programs a plus. Knowledge of effective recruiting sources and techniques. Demonstrated success in a supervisory role. Basic math and/or accounting skills. Experience Required Retail (Specialty preferred) or Hospitality background. Minimum 2 years of Management experience. Prior experience with computerized POS system. Education Required High School Diploma (Required) / Associates Degree (Preferred) Other Requirements Shift work to include nights, weekends (Saturday and Sunday) and Holiday's Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds. Ability to climb, balance, stoop, kneel, crouch and reach with arms. It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.

Position Purpose Do you LOVE and appreciate premium chocolate? Do you consider yourself a chocolate enthusiast? As a Chocolate Advisor at Lindt USA, you will be joining more than a company you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers. With 65+ wholly-owned Lindt Chocolate Shops in the U.S., our retail teams play an integral part in delivering legendary service and a premium experience to our customers. It takes a passionate, positive, highly engaged, confident, self-starter to win our customers over with every interaction. It is this passion for Lindt, knowledge of our product and commitment to our brand that keeps customers coming back again and again. Essential Job Functions/Key Accountabilities Sales Consistently contribute to the store's ability to achieve or exceed weekly, monthly, annual sales plan by providing the highest levels of customer service, demonstrated product knowledge and Lindt specific selling skills. Demonstrated understanding and commitment to the store's sales mission on a daily, weekly, monthly basis. Consistently meet or exceed individual sales goals such as ADS, conversion and other key performance indicators. Model Lindt standards through everyday activities such as Dress code, up-selling and sales focus. Demonstrate personal commitment to achieving store's targets by consistently promoting current marketing programs and utilizing company provided resources intended to optimize selling activity. Monitor and escalate customer or product issues to management in a timely and professional manner. Operational Controls As part of the store's team, take ownership and actively participate in ensuring operational standards and controls are consistently adhered to. Cash Management (POS, Paperwork, Vendor Logs, Policies & Procedures) Take initiative to re-stock shelves as needed, monitoring date codes and pricing Perform store maintenance & cleaning as directed. Maintain store cleanliness Comply with all Quality Assurance policies & procedures Our Core Values: Excellence At Lindt we have passion for the best and pride in what we do we aspire for excellence in everything. Collaboration At Lindt are in it together, locally and globally with a shared purpose. We invest in our relationships and value each other. Entrepreneurship At Lindt we take ownership to drive results and make an impact we focus on what matters to deliver on our commitments. Innovation At Lindt we are always evolving to shape our future. We look for new and better ways to deliver success, adapt to change and build on our strengths. Responsibility At Lindt we act responsibly we treat others with respect, value diversity, and care for the environment to create a sustainable tomorrow Position Qualifications Skills & Knowledge Ability to interact positively with customers Basic math and/or accounting skills Ability to take direction and execute work effectively Experience Required Prior retail experience, preferably in a specialty retail environment Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds Ability to climb, balance, stoop, kneel, crouch and reach with arms Education Required High School Graduate or equivalent Other Requirements Must be available to work nights, weekends (Saturday and Sundays) and Holidays It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. As of July 2018, all Lindt & Sprüngli (USA) Inc. properties will be smoke and tobacco free. Requirements Position Qualifications Skills & Knowledge Ability to interact positively with customers Basic math and/or accounting skills Ability to take direction and execute work effectively Experience Required Prior retail experience, preferably in a specialty retail environment Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds Ability to climb, balance, stoop, kneel, crouch and reach with arms Education Required High School Graduate or equivalent Other Requirements Must be available to work nights, weekends (Saturday and Sundays) and Holidays It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. As of July 2018, all Lindt & Sprüngli (USA) Inc. properties will be smoke and tobacco free.

Position Purpose Do you LOVE and appreciate premium chocolate? Do you consider yourself a chocolate enthusiast? As a Chocolate Advisor at Lindt USA, you will be joining more than a company you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers. With 65+ wholly-owned Lindt Chocolate Shops in the U.S., our retail teams play an integral part in delivering legendary service and a premium experience to our customers. It takes a passionate, positive, highly engaged, confident, self-starter to win our customers over with every interaction. It is this passion for Lindt, knowledge of our product and commitment to our brand that keeps customers coming back again and again. Essential Job Functions/Key Accountabilities Sales Consistently contribute to the store's ability to achieve or exceed weekly, monthly, annual sales plan by providing the highest levels of customer service, demonstrated product knowledge and Lindt specific selling skills. Demonstrated understanding and commitment to the store's sales mission on a daily, weekly, monthly basis. Consistently meet or exceed individual sales goals such as ADS, conversion and other key performance indicators. Model Lindt standards through everyday activities such as Dress code, up-selling and sales focus. Demonstrate personal commitment to achieving store's targets by consistently promoting current marketing programs and utilizing company provided resources intended to optimize selling activity. Monitor and escalate customer or product issues to management in a timely and professional manner. Operational Controls As part of the store's team, take ownership and actively participate in ensuring operational standards and controls are consistently adhered to. Cash Management (POS, Paperwork, Vendor Logs, Policies & Procedures) Take initiative to re-stock shelves as needed, monitoring date codes and pricing Perform store maintenance & cleaning as directed. Maintain store cleanliness Comply with all Quality Assurance policies & procedures Our Core Values: Excellence At Lindt we have passion for the best and pride in what we do we aspire for excellence in everything. Collaboration At Lindt are in it together, locally and globally with a shared purpose. We invest in our relationships and value each other. Entrepreneurship At Lindt we take ownership to drive results and make an impact we focus on what matters to deliver on our commitments. Innovation At Lindt we are always evolving to shape our future. We look for new and better ways to deliver success, adapt to change and build on our strengths. Responsibility At Lindt we act responsibly we treat others with respect, value diversity, and care for the environment to create a sustainable tomorrow Position Qualifications Skills & Knowledge Ability to interact positively with customers Basic math and/or accounting skills Ability to take direction and execute work effectively Experience Required Prior retail experience, preferably in a specialty retail environment Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds Ability to climb, balance, stoop, kneel, crouch and reach with arms Education Required High School Graduate or equivalent Other Requirements Must be available to work nights, weekends (Saturday and Sundays) and Holidays It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. As of July 2018, all Lindt & Sprüngli (USA) Inc. properties will be smoke and tobacco free. Requirements Position Qualifications Skills & Knowledge Ability to interact positively with customers Basic math and/or accounting skills Ability to take direction and execute work effectively Experience Required Prior retail experience, preferably in a specialty retail environment Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds Ability to climb, balance, stoop, kneel, crouch and reach with arms Education Required High School Graduate or equivalent Other Requirements Must be available to work nights, weekends (Saturday and Sundays) and Holidays It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. As of July 2018, all Lindt & Sprüngli (USA) Inc. properties will be smoke and tobacco free.

Position Purpose Do you LOVE and appreciate premium chocolate? Do you consider yourself a chocolate enthusiast? As a Chocolate Advisor at Lindt USA, you will be joining more than a company you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers. With 65+ wholly-owned Lindt Chocolate Shops in the U.S., our retail teams play an integral part in delivering legendary service and a premium experience to our customers. It takes a passionate, positive, highly engaged, confident, self-starter to win our customers over with every interaction. It is this passion for Lindt, knowledge of our product and commitment to our brand that keeps customers coming back again and again. Essential Job Functions/Key Accountabilities Sales Consistently contribute to the store's ability to achieve or exceed weekly, monthly, annual sales plan by providing the highest levels of customer service, demonstrated product knowledge and Lindt specific selling skills. Demonstrated understanding and commitment to the store's sales mission on a daily, weekly, monthly basis. Consistently meet or exceed individual sales goals such as ADS, conversion and other key performance indicators. Model Lindt standards through everyday activities such as Dress code, up-selling and sales focus. Demonstrate personal commitment to achieving store's targets by consistently promoting current marketing programs and utilizing company provided resources intended to optimize selling activity. Monitor and escalate customer or product issues to management in a timely and professional manner. Operational Controls As part of the store's team, take ownership and actively participate in ensuring operational standards and controls are consistently adhered to. Cash Management (POS, Paperwork, Vendor Logs, Policies & Procedures) Take initiative to re-stock shelves as needed, monitoring date codes and pricing Perform store maintenance & cleaning as directed. Maintain store cleanliness Comply with all Quality Assurance policies & procedures Our Core Values: Excellence At Lindt we have passion for the best and pride in what we do we aspire for excellence in everything. Collaboration At Lindt are in it together, locally and globally with a shared purpose. We invest in our relationships and value each other. Entrepreneurship At Lindt we take ownership to drive results and make an impact we focus on what matters to deliver on our commitments. Innovation At Lindt we are always evolving to shape our future. We look for new and better ways to deliver success, adapt to change and build on our strengths. Responsibility At Lindt we act responsibly we treat others with respect, value diversity, and care for the environment to create a sustainable tomorrow Position Qualifications Skills & Knowledge Ability to interact positively with customers Basic math and/or accounting skills Ability to take direction and execute work effectively Experience Required Prior retail experience, preferably in a specialty retail environment Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds Ability to climb, balance, stoop, kneel, crouch and reach with arms Education Required High School Graduate or equivalent Other Requirements Must be available to work nights, weekends (Saturday and Sundays) and Holidays It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. As of July 2018, all Lindt & Sprüngli (USA) Inc. properties will be smoke and tobacco free. Requirements Position Qualifications Skills & Knowledge Ability to interact positively with customers Basic math and/or accounting skills Ability to take direction and execute work effectively Experience Required Prior retail experience, preferably in a specialty retail environment Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds Ability to climb, balance, stoop, kneel, crouch and reach with arms Education Required High School Graduate or equivalent Other Requirements Must be available to work nights, weekends (Saturday and Sundays) and Holidays It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. As of July 2018, all Lindt & Sprüngli (USA) Inc. properties will be smoke and tobacco free.

Position Purpose Do you LOVE and appreciate premium chocolate? Do you consider yourself a chocolate enthusiast? As a Chocolate Advisor at Lindt USA, you will be joining more than a company you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers. With 65+ wholly-owned Lindt Chocolate Shops in the U.S., our retail teams play an integral part in delivering legendary service and a premium experience to our customers. It takes a passionate, positive, highly engaged, confident, self-starter to win our customers over with every interaction. It is this passion for Lindt, knowledge of our product and commitment to our brand that keeps customers coming back again and again. Essential Job Functions/Key Accountabilities Sales Consistently contribute to the store's ability to achieve or exceed weekly, monthly, annual sales plan by providing the highest levels of customer service, demonstrated product knowledge and Lindt specific selling skills. Demonstrated understanding and commitment to the store's sales mission on a daily, weekly, monthly basis. Consistently meet or exceed individual sales goals such as ADS, conversion and other key performance indicators. Model Lindt standards through everyday activities such as Dress code, up-selling and sales focus. Demonstrate personal commitment to achieving store's targets by consistently promoting current marketing programs and utilizing company provided resources intended to optimize selling activity. Monitor and escalate customer or product issues to management in a timely and professional manner. Operational Controls As part of the store's team, take ownership and actively participate in ensuring operational standards and controls are consistently adhered to. Cash Management (POS, Paperwork, Vendor Logs, Policies & Procedures) Take initiative to re-stock shelves as needed, monitoring date codes and pricing Perform store maintenance & cleaning as directed. Maintain store cleanliness Comply with all Quality Assurance policies & procedures Our Core Values: Excellence At Lindt we have passion for the best and pride in what we do we aspire for excellence in everything. Collaboration At Lindt are in it together, locally and globally with a shared purpose. We invest in our relationships and value each other. Entrepreneurship At Lindt we take ownership to drive results and make an impact we focus on what matters to deliver on our commitments. Innovation At Lindt we are always evolving to shape our future. We look for new and better ways to deliver success, adapt to change and build on our strengths. Responsibility At Lindt we act responsibly we treat others with respect, value diversity, and care for the environment to create a sustainable tomorrow Position Qualifications Skills & Knowledge Ability to interact positively with customers Basic math and/or accounting skills Ability to take direction and execute work effectively Experience Required Prior retail experience, preferably in a specialty retail environment Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds Ability to climb, balance, stoop, kneel, crouch and reach with arms Education Required High School Graduate or equivalent Other Requirements Must be available to work nights, weekends (Saturday and Sundays) and Holidays It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. As of July 2018, all Lindt & Sprüngli (USA) Inc. properties will be smoke and tobacco free. Requirements Position Qualifications Skills & Knowledge Ability to interact positively with customers Basic math and/or accounting skills Ability to take direction and execute work effectively Experience Required Prior retail experience, preferably in a specialty retail environment Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds Ability to climb, balance, stoop, kneel, crouch and reach with arms Education Required High School Graduate or equivalent Other Requirements Must be available to work nights, weekends (Saturday and Sundays) and Holidays It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. As of July 2018, all Lindt & Sprüngli (USA) Inc. properties will be smoke and tobacco free.