CSI Pharmacy

At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care. CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission. Summary The Managed Care Regional Director will be responsible for evaluating, negotiating, credentialing, and securing financially and administratively favorable managed care contracts with new and existing health plans/managed care organizations. Salary Range: $150,000 - $180,000/yr (DOE) Schedule: (Remote) Monday - Friday, 8:30am - 5:00pm PST Location: Virtual CA Travel: This position is expected to travel up to 25 - 30% for various conferences, sales meetings, etc. with the longest being 4 weekdays at a time Essential Duties and Responsibilities include the following. Other duties may be assigned, as necessary. Leads the implementation of managed care contracts and develops and maintains systems to effectively disseminate contract information for the assigned region. Manages the tracking, approval, administration, and post-implementation process of all managed care contracts throughout contract life cycle Achieve and maintain a full understanding of Medicaid and or Medicare pricing reimbursement and structure for both payers and providers Responsible for all aspects of managed care and direct revenue contract management including analysis interpretation, implementation, maintenance of the contract's performance, and payer relations Responsible for coordination and communication between managed care and other interested party departments and leadership Responsible for developing new and existing relationships with medical and pharmacy plans to ensure competitive reimbursement rates and contract language attainable through the revenue cycle operations Oversight of payer credentialing Will assist with various payer prior authorization, eligibility, protocol, referrals, enrollment, billing issues, and education that relate to contracting Communicates with respective payers related to trends and compliance with contract parameters Consistently represents the company in a professional manner Maintain effective working relationships and cooperate with all personnel in the Company Adheres to the Company's compliance requirements as stated in the policy and procedure manual and all other related policies Perform other duties and responsibilities as assigned Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Establish and maintain a system of reviewing and assessing changes in the Federal and or State regulations regarding Managed Care contracts Provide the highest level of professionalism, responsiveness, and communication in order to build and maintain the maximum customer base possible Must possess the ability to multi-task and frequently change direction Education and/or Experience Bachelor's Degree preferred or equivalent experience At least 2 years' experience implementing contracted Third-Party programs in the healthcare industry Minimum two years in healthcare management manage care environment and administering contracts or equivalent experience Preferred experience in managing, analyzing, and reporting denials and appeals. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions. Comments This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. By submitting your application, you are confirming that you are legally authorized to work in the United States. JR# JR253619

At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care. CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission. Summary The Specialty Account Manager will be responsible for establishing and maintaining relationships with referral sources in designated sales territory/region. Base Salary: $70K - $100K (DOE) Bonus Opportunity: Uncapped monthly commission Location: This position will be based in Phoenix, AZ and is expected to travel to Tucson, AZ 2xs/month Schedule: This is a field sales role that will be traveling across the Phoenix area between Monday - Friday 4-5 days/week Our high value rewards package: Up to 21 paid holiday and personal days off in year one 401k plan with matching contributions Industry-leading 360 You benefits program Up to 90% off higher education (degrees, certifications) and test preparation for you and your family through Purdue University Global Programs and Kaplan $500 car allowance after taxes in addition to fuel coverage Car rental discounts Employee Assistance Program (EAP) offered through Lincoln Financial Group NOTE: Certain benefits may vary based on your employment status Essential Duties and Responsibilities include the following. Other duties may be assigned as necessary. Collaborates with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals. Formulates a business plan in order to achieve and exceed forecasted annual sales revenue goals. Actively prospect referrals from present and prospective customers. Responsible for handling customer complaints in accordance with Company policies and advise management promptly. Develops territory plans to obtain optimal efficiency in servicing customer needs and marketing seeking new business/customers. Educates referral sources on all CSI services relating to customer needs and benefits. Creates competitive strategies and routing based upon market trends. Complies with all Company policies, instructions, and directives for the fulfillment of company objectives and maximum profitable sales. Completes and submits all required reports and administrative duties in a timely manner. Maintains current files and other records in accordance with Company instructions and requirements. Meets established Company standards for the following: Selling skills Product knowledge/competitive knowledge Account and territory penetration Professional appearance and conduct Keeping expenses within Company sales budget Collaborates with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals. Assists management in special assignments, such as market tests, surveys, developing budgets and territory analysis in assigned areas. Provides high quality services to the home-care patient and the home-care referral source. Attends and participates in conventions, trade shows and in-services relating to IV therapy. Consistently represents the company in an ethical, professional manner. Maintain effective working relationship and cooperate with all personnel in the Company. Perform other duties and responsibilities as assigned. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide the highest level of professionalism, responsiveness, and communication in order to build and maintain the maximum customer base possible. Must possess the ability to multi-task and frequently change direction. Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to a reliable automobile. Education and/or Experience College degree preferred or equivalent experience. Two years medical sales or equivalent experience preferred but not required. Home infusion or specialty pharmacy experience a plus. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions. Comments This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. By submitting your application, you are confirming that you are legally authorized to work in the United States. JR# JR251421

At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care. CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission. Summary The Training Manager leads the design, development, and execution of enterprise training programs that enhance employee capability, performance, and engagement. This role owns the training lifecycle from needs assessment to program evaluation, ensuring alignment with organizational objectives. The Training Manager partners with cross-functional leaders, oversees training systems and standards, and drives continuous improvement across all learning initiatives. Base Salary: $90,000 - $110,000/yr (DOE) Location: 5340 Legacy Dr., Plano, TX Schedule: (Hybrid) 2-3 days/week on-site between Monday - Friday, 8:30am - 5:00pm Travel: Up to 50% travel to our different pharmacy locations for various national meetings, sales meetings, and summits in Texas, Ohio, Florida, Connecticut, California, Colorado, etc. Essential Duties and Responsibilities Include the following. Other duties may be assigned, as necessary. Lead the design, development, and implementation of scalable training programs for new hires and existing employees Own the organization-wide training calendar, ensuring alignment with business priorities and departmental needs Conduct training needs assessments and partner with leaders to identify capability gaps and learning solutions Develop and maintain training curricula, learning paths, and standardized templates Oversee the planning and facilitation of live, virtual, and on-demand training sessions Manage and optimize the Learning Management System (LMS), including configuration, content management, reporting, and analytics Establish KPIs and evaluate program impact; present findings and recommendations to leadership Coach and guide internal trainers, facilitators, and subject matter experts to ensure high-quality training delivery Ensure training compliance with organizational policies, accreditation bodies, and industry regulations Lead training-related projects from conception to execution, including cross-functional collaboration and stakeholder communication Drive continuous improvement by identifying opportunities to enhance learning experiences, efficiency, and technology Represent the Training function as a strategic partner to HR, department leaders, and executive stakeholders Perform other duties and responsibilities as assigned while consistently representing the company in a professional manner Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 5+ years of experience in Learning + Development, Corporate Training or Organizational Development Demonstrated experience designing, delivering, and evaluating learning programs Proven ability to manage complex projects and cross-functional initiatives Strong instructional design capability; proficiency with adult learning principles and multi-modal learning solutions Advanced skills in LMS administration, reporting, and optimization Strong analytical ability to measure training effectiveness and recommend improvements Excellent communication, facilitation, and stakeholder-management skills Ability to influence without authority and drive alignment across diverse teams Experience leading or coaching trainers/SMEs preferred Demonstrated strategic thinking and ability to translate business needs into training solutions Education and/or Experience Bachelor's Degree preferred 5+ years of hands-on experience building and implementing organizational training programs Experience supporting enterprise-wide learning initiatives, preferably in a growing or fast-paced organization Consulting or advisory experience in areas such as leadership development, coaching, or performance improvement preferred Soft Skills Certifications preferred, i.e. Blanchard, Insights Discovery, Predictive Index, etc. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions. Occasional travel may be required for live training sessions. Comments This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. By submitting your application, you are confirming that you are legally authorized to work in the United States. JR# JR251820