Showcase Windows and Doors Co., LLC

Description: We are seeking a dynamic Service Supervisor to lead our passionate team in delivering exceptional service experiences for our clients. This role is pivotal in ensuring customer satisfaction, driving team performance, and maintaining the highest levels of service excellence. If you have a track record of operational success and a commitment to outstanding service, we invite you to join our forward-thinking organization. Monday Through Friday 8am- 5pm Schedule. Essential Functions: - Oversee daily operations of the service department and ensure customer satisfaction. - Manage and guide service teams to improve performance and achieve service goals. - Develop and implement efficient processes for service delivery and customer service. - Monitor and manage the department's financial performance, including budgeting and cost control. - Ensure compliance with company policies and industry standards. - Handle customer complaints and resolve issues in a timely and professional manner. - Recruit, train, and mentor service staff, including performance appraisals and setting professional development goals. - Maintain up-to-date knowledge of products, services, and industry developments. - Foster strong relationships with customers, suppliers, and other stakeholders. - Prepare and present regular reports on department performance to senior management. - Ensure the availability of necessary equipment and tools for the service teams. - Collaborate with other departments, such as sales and parts, to optimize overall operation efficiency. - Promote a culture of safety and ensure adherence to health and safety protocols. - Manage inventory levels to ensure parts and supplies are available when needed. - Implement customer service best practices to enhance customer experience and loyalty. - Schedule and oversee regular maintenance and repairs of facilities and equipment. - Analyze service metrics and customer feedback to identify areas for improvement and implement corrective actions. - Plan and manage Requirements: - Proven experience in a Supervisorial role within a service-focused industry - Strong understanding of customer service and quality management principles - Excellent leadership and team management skills - Ability to oversee and manage a team of service personnel - Proficient in budgeting and resource allocation - Comfortable analyzing and interpreting service performance metrics - Skilled in problem-solving and decision-making - Effective communication and interpersonal skills - Familiarity with industry-specific software and technology - Knowledge of relevant health and safety regulations - Capability to implement and maintain service standards and protocols - Bachelor's degree in business administration, management, or a related field (or equivalent experience) - Flexibility to work in shifts and to be on-call for emergencies outside of typical business hours - A track record of training and developing staff - Ability to build and maintain strong customer relationships - Demonstrated success in process improvement initiatives - Valid driver's license with a clean driving record (if applicable) - Professional certification in service management (e.g., Certified Service Supervisor) is a plus -Ability to lift 50 lbs. PId9657d776cee-3643

Description: Senior Staff Accountant Missouri City, TX Description For more than 31 years , Showcase Window & Door Company has been an innovator in the window and door industry. Founded in 1994 , Showcase Window & Door Company has been at the forefront of the vinyl window and door industry. Our vinyl windows and sliding patio doors are highly energy efficient and are designed specifically for the weather conditions in the regions we serve along the Gulf Coast. Following our acquisition by Drum Capital in 2019 , we are accelerating growth, innovation, and operational excellence. We take pride in crafting products that exceed industry standards , and were looking for a skilled Senior Staff Accountant to join our team and support our next chapter of success. Position Summary The Senior Staff Accountant is responsible for overseeing the companys accounting operations to ensure accurate and timely financial reporting in accordance with GAAP . This position plays a key role in maintaining effective internal controls, ensuring compliance with federal, state, and local regulations, and safeguarding the assets of the company and its investors. Essential Job Functions Assist in the development and implementation of goals, policies, and procedures related to financial management, budgeting, and accounting. Prepare and analyze financial statements, management reports, and annual audit materials. Maintain general and subsidiary ledgers, including accounts receivable, revenue, cost, property, and operating expense accounts. Assist in designing and improving system controls for accounting, inventory, and property management. Oversee monthly financial close, including inventory/cost of sales and expense reviews with the CFO. Record monthly closing journal entries and ensure accuracy of all reconciliations. Support external auditors during annual audit processes. Prepare and file monthly sales tax reports and ensure compliance with all local, state, and federal regulations. Monitor banking activities and treasury balances to identify and prevent potential fraud. Perform other related duties as assigned. Compensation & Benefits Medical, Dental, and Vision Insurance 401(k) Plan with company match Paid Holidays Accrued Paid Time Off 104 hours available for new hires! Join a Company with History and Heart At Showcase Window & Door, youll be part of a team that values craftsmanship, sustainability, and integrity. If youre ready to bring your accounting expertise to a growing manufacturer with over three decades of excellence, we invite you to apply today. Requirements: Required Skills/Abilities: Excellent management and supervisory skills. Excellent written and verbal communication skills. Excellent organizational and time management skills. Proficient in accounting and tax preparation software. Proficient in Microsoft Office Suite or similar software. Education and Experience: Bachelors degree in Accounting or Business Administration required. Three years or more of related experience required. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PI5faae2d489be-8531

Description: Senior Staff Accountant Missouri City, TX Description For more than 31 years , Showcase Window & Door Company has been an innovator in the window and door industry. Founded in 1994 , Showcase Window & Door Company has been at the forefront of the vinyl window and door industry. Our vinyl windows and sliding patio doors are highly energy efficient and are designed specifically for the weather conditions in the regions we serve along the Gulf Coast. Following our acquisition by Drum Capital in 2019 , we are accelerating growth, innovation, and operational excellence. We take pride in crafting products that exceed industry standards , and we're looking for a skilled Senior Staff Accountant to join our team and support our next chapter of success. Position Summary The Senior Staff Accountant is responsible for overseeing the company's accounting operations to ensure accurate and timely financial reporting in accordance with GAAP . This position plays a key role in maintaining effective internal controls, ensuring compliance with federal, state, and local regulations, and safeguarding the assets of the company and its investors. Essential Job Functions Assist in the development and implementation of goals, policies, and procedures related to financial management, budgeting, and accounting. Prepare and analyze financial statements, management reports, and annual audit materials. Maintain general and subsidiary ledgers, including accounts receivable, revenue, cost, property, and operating expense accounts. Assist in designing and improving system controls for accounting, inventory, and property management. Oversee monthly financial close, including inventory/cost of sales and expense reviews with the CFO. Record monthly closing journal entries and ensure accuracy of all reconciliations. Support external auditors during annual audit processes. Prepare and file monthly sales tax reports and ensure compliance with all local, state, and federal regulations. Monitor banking activities and treasury balances to identify and prevent potential fraud. Perform other related duties as assigned. Compensation & Benefits Medical, Dental, and Vision Insurance 401(k) Plan with company match Paid Holidays Accrued Paid Time Off - 104 hours available for new hires! Join a Company with History and Heart At Showcase Window & Door, you'll be part of a team that values craftsmanship, sustainability, and integrity. If you're ready to bring your accounting expertise to a growing manufacturer with over three decades of excellence, we invite you to apply today. Requirements: Required Skills/Abilities: Excellent management and supervisory skills. Excellent written and verbal communication skills. Excellent organizational and time management skills. Proficient in accounting and tax preparation software. Proficient in Microsoft Office Suite or similar software. Education and Experience: Bachelors degree in Accounting or Business Administration required. Three years or more of related experience required. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PIab6db7b6cf21-8531