Reliance Savings Bank

Find the workplace you've been looking for join our Reliance Bank team! Why Reliance Bank? We have an unwavering commitment to our culture. When you join the Reliance Bank team, you surround yourself with friendly and supportive team members working toward a common goal: helping your neighbors, businesses and community prosper. We're currently seeking a full-time Assistant Branch Manager to serve as an integral part of our new branch team in Bellefonte, PA. This is an exciting opportunity to join our bank as we expand to the Bellefonte area and look ahead to future growth opportunities in the region. Under the general supervision of the Regional Manager, the Assistant Branch Manager will be responsible for the leadership and day-to-day oversight of the retail branch operations team, ensuring compliance with bank and regulatory requirements while providing an exceptional experience to both internal and external customers. As the Assistant Branch Manager, you'll get to: Collaborate with the Regional Manager to establish and execute branch goals in alignment with the Banks Strategic Plan and Annual Budget. Regularly coach and develop team members to support them in effectively performing their job duties and achieving their professional goals. Work hands-on with customers to develop and maintain relationships, problem solve and recognize cross-selling opportunities. Perform a variety of branch operational duties, from basic transactions to lending-related processes. Perform human resources-related duties such as new team member selection, performance management, scheduling, disciplinary actions, etc. Encourage a collaborative team environment within the branch, ensuring friendly, professional communication with a focus on providing exceptional service. Foster strong relationships with community members and organizations, supporting the banks goal of remaining an integral and trusted community partner. For a complete job description, please scroll to the bottom of this page. Benefits for this Role: We offer a welcoming community-focused workplace, emphasizing our Core Values of Integrity, Team, Relationships, Community and Growth. Additionally, Reliance Bank is proud to offer a comprehensive benefits package which includes: Annual Bonus Program 11 Paid Holidays Annual Paid Time Off (PTO) Allotment Gym Membership Reimbursement Wellness Program Mileage Reimbursement Medical, Dental, and Vision Coverage Matched 401(k) Retirement Savings Program Flexible Spending Plans/Health Savings Account Life Insurance Short and Long-Term Disability Career development and learning opportunities The right person for this role will have demonstrated customer service, coaching, management and supervisory experience; an aptitude for leading and developing a team; a passion for working collaboratively with others. Additionally, he/she should meet the following requirements: Associates degree in Business, Finance, or a related field is generally required for this position, or an equivalent combination of education and experience. Minimum two (2) years related experience in banking/finance; previous history of loan origination with an annual loan volume of $1,500,000. Thorough knowledge of deposit, consumer loan, and digital banking products and services as well as the regulations, policies, and procedures relating to each; ability to maintain satisfactory National Mortgage Licensing System (NMLS) registration. Proficient reading, writing, grammar, and mathematics skills. Ability to communicate clearly and professionally. Valid drivers license Reliance Bank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Full Job Description: Working Conditions and Physical Demands: Work is normally performed in a typical interior/office environment. This position requires the ability to remain in a stationary position for extended periods of time, with a regular need to move about the inside of the office to access file cabinets, office machinery, etc.; must constantly observe and analyze details at close range; will frequently use repeating motions that may include the wrists, hands, and/or fingers; occasional need to bend, stretch, or reach to retrieve items; may occasionally move coin or various other items of up to 50 pounds in weight. General Responsibilities The Assistant Branch Manager is responsible for ensuring the offices compliance with operating policies and procedures and outside regulatory requirements and direct management of all phases of branch operations; participating with the Regional Manager in executing strategies established to achieve goals developed for the branch which are aligned with the Banks Strategic Plan and Annual Budget; recognizing opportunities for new deposit and loan business from both present and prospective customers, and develops and maintains relationships to enhance cross-selling activities; directly leading, supervising, coaching, and developing assigned branch personnel; communicating with appropriate management and personnel; providing periodic reports. Essential Duties 1. Manages all phases of Branch operations as follows: a. Manages the day-to-day operational activities of the branch and ensures that all office operations are performed in accordance with established policies and procedures. b. Completes the branch office schedule to ensure proper staffing to meet customer service, security and sales objectives. c. Supervises the preparation and distribution of monthly operational branch reports. d. Maintains security controls to protect the facility against criminal and fraudulent operations and unnecessary risk or exposure. e. Manages cash vault, TCR, and ATM operations, procedures, and limits. 2. Assists the Regional Manager with leading and managing the branch office in order to meet the financial services needs of customers and the community in the assigned market area as follows: a. Assists the Regional Manager in executing strategies established to achieve goals developed for the branch which are aligned with the Banks Strategic Plan and Annual Budget. b. Sets an example for creating an excellent customer experience through all customer interactions. Maintains a professional image of self and office. c. Assists new and existing customers with various banking needs including account inquiries and transactions, opening new deposit accounts, and consumer lending needs; identifies cross-selling and referral opportunities; discusses, recommends, and closes sale where appropriate. d. Maintains thorough knowledge of all deposit and digital banking products and services in order to accurately and efficiently open and service deposit accounts. e. Maintains thorough knowledge of all consumer lending products and a satisfactory registration of the National Mortgage Licensing System (NMLS) in order to accurately and efficiently facilitate loan applications from origination to closing. f. Participates in branch customer onboarding tasks to ensure optimal customer experiences and relationship building. g. Provides referrals to other business units to fulfill customer needs and further develop customer relationships. h. Provides timely and satisfactory solutions to customer complaints, questions, or problems. Personally embraces technology and is an advocate to providing awareness and education to customers regarding the Banks available technology through discussion and demonstration. i. Fosters and maintains a team atmosphere in the branch. Assists the Regional Manager and participates actively in regularly scheduled sales and service meetings to improve staffs product and/or operational knowledge, customer experience, and sales performance. Conducts these regular meetings in the absence of the Regional Manager. j. Establishes, in conjunction with the Regional Manager, specific sales and customer service goals for each team member assigned to the office. Provides leadership, on the job training, technical guidance, coaching, and support to staff to meet established goals. k. Assists the Regional Manager with sales promotions, sales training, and coordination of sales activities. l. Actively participates in community organizations and activities in a manner which reflects favorably on the Bank. m. Performs all duties of the Personal Banking Advisor(s) I & II as necessary. 3. Directly supervises, trains, motivates, and coaches assigned team members in performing their job duties. Engenders a spirit of teamwork within the team and among teams. In addition, performs the following relating to human resource management: a. Assists in the selection of new team members as appropriate. b. Manages the proper onboarding and training of new team members. c. Reviews employee performance throughout the probationary period and on a regularly scheduled basis thereafter. Provides regular . click apply for full job details

Find the workplace you've been looking for join our Reliance Bank team! Why Reliance Bank? We have an unwavering commitment to our culture. When you join the Reliance Bank team, you surround yourself with friendly and supportive team members working toward a common goal: helping your neighbors, businesses and community prosper. We're currently seeking a full-time Assistant Branch Manager to serve as an integral part of our new branch team in Bellefonte, PA. This is an exciting opportunity to join our bank as we expand to the Bellefonte area and look ahead to future growth opportunities in the region. Under the general supervision of the Regional Manager, the Assistant Branch Manager will be responsible for the leadership and day-to-day oversight of the retail branch operations team, ensuring compliance with bank and regulatory requirements while providing an exceptional experience to both internal and external customers. As the Assistant Branch Manager, you'll get to: Collaborate with the Regional Manager to establish and execute branch goals in alignment with the Bank's Strategic Plan and Annual Budget. Regularly coach and develop team members to support them in effectively performing their job duties and achieving their professional goals. Work hands-on with customers to develop and maintain relationships, problem solve and recognize cross-selling opportunities. Perform a variety of branch operational duties, from basic transactions to lending-related processes. Perform human resources-related duties such as new team member selection, performance management, scheduling, disciplinary actions, etc. Encourage a collaborative team environment within the branch, ensuring friendly, professional communication with a focus on providing exceptional service. Foster strong relationships with community members and organizations, supporting the bank's goal of remaining an integral and trusted community partner. For a complete job description, please scroll to the bottom of this page. Benefits for this Role: We offer a welcoming community-focused workplace, emphasizing our Core Values of Integrity, Team, Relationships, Community and Growth. Additionally, Reliance Bank is proud to offer a comprehensive benefits package which includes: Annual Bonus Program 11 Paid Holidays Annual Paid Time Off (PTO) Allotment Gym Membership Reimbursement Wellness Program Mileage Reimbursement Medical, Dental, and Vision Coverage Matched 401(k) Retirement Savings Program Flexible Spending Plans/Health Savings Account Life Insurance Short and Long-Term Disability Career development and learning opportunities The right person for this role will have demonstrated customer service, coaching, management and supervisory experience; an aptitude for leading and developing a team; a passion for working collaboratively with others. Additionally, he/she should meet the following requirements: Associate's degree in Business, Finance, or a related field is generally required for this position, or an equivalent combination of education and experience. Minimum two (2) years' related experience in banking/finance; previous history of loan origination with an annual loan volume of $1,500,000. Thorough knowledge of deposit, consumer loan, and digital banking products and services as well as the regulations, policies, and procedures relating to each; ability to maintain satisfactory National Mortgage Licensing System (NMLS) registration. Proficient reading, writing, grammar, and mathematics skills. Ability to communicate clearly and professionally. Valid driver's license Reliance Bank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Full Job Description: Working Conditions and Physical Demands: Work is normally performed in a typical interior/office environment. This position requires the ability to remain in a stationary position for extended periods of time, with a regular need to move about the inside of the office to access file cabinets, office machinery, etc.; must constantly observe and analyze details at close range; will frequently use repeating motions that may include the wrists, hands, and/or fingers; occasional need to bend, stretch, or reach to retrieve items; may occasionally move coin or various other items of up to 50 pounds in weight. General Responsibilities The Assistant Branch Manager is responsible for ensuring the office's compliance with operating policies and procedures and outside regulatory requirements and direct management of all phases of branch operations; participating with the Regional Manager in executing strategies established to achieve goals developed for the branch which are aligned with the Bank's Strategic Plan and Annual Budget; recognizing opportunities for new deposit and loan business from both present and prospective customers, and develops and maintains relationships to enhance cross-selling activities; directly leading, supervising, coaching, and developing assigned branch personnel; communicating with appropriate management and personnel; providing periodic reports. Essential Duties 1. Manages all phases of Branch operations as follows: a. Manages the day-to-day operational activities of the branch and ensures that all office operations are performed in accordance with established policies and procedures. b. Completes the branch office schedule to ensure proper staffing to meet customer service, security and sales objectives. c. Supervises the preparation and distribution of monthly operational branch reports. d. Maintains security controls to protect the facility against criminal and fraudulent operations and unnecessary risk or exposure. e. Manages cash vault, TCR, and ATM operations, procedures, and limits. 2. Assists the Regional Manager with leading and managing the branch office in order to meet the financial services needs of customers and the community in the assigned market area as follows: a. Assists the Regional Manager in executing strategies established to achieve goals developed for the branch which are aligned with the Bank's Strategic Plan and Annual Budget. b. Sets an example for creating an excellent customer experience through all customer interactions. Maintains a professional image of self and office. c. Assists new and existing customers with various banking needs including account inquiries and transactions, opening new deposit accounts, and consumer lending needs; identifies cross-selling and referral opportunities; discusses, recommends, and closes sale where appropriate. d. Maintains thorough knowledge of all deposit and digital banking products and services in order to accurately and efficiently open and service deposit accounts. e. Maintains thorough knowledge of all consumer lending products and a satisfactory registration of the National Mortgage Licensing System (NMLS) in order to accurately and efficiently facilitate loan applications from origination to closing. f. Participates in branch customer onboarding tasks to ensure optimal customer experiences and relationship building. g. Provides referrals to other business units to fulfill customer needs and further develop customer relationships. h. Provides timely and satisfactory solutions to customer complaints, questions, or problems. Personally embraces technology and is an advocate to providing awareness and education to customers regarding the Bank's available technology through discussion and demonstration. i. Fosters and maintains a team atmosphere in the branch. Assists the Regional Manager and participates actively in regularly scheduled sales and service meetings to improve staffs' product and/or operational knowledge, customer experience, and sales performance. Conducts these regular meetings in the absence of the Regional Manager. j. Establishes, in conjunction with the Regional Manager, specific sales and customer service goals for each team member assigned to the office. Provides leadership, on the job training, technical guidance, coaching, and support to staff to meet established goals. k. Assists the Regional Manager with sales promotions, sales training, and coordination of sales activities. l. Actively participates in community organizations and activities in a manner which reflects favorably on the Bank. m. Performs all duties of the Personal Banking Advisor(s) I & II as necessary. 3. Directly supervises, trains, motivates, and coaches assigned team members in performing their job duties. Engenders a spirit of teamwork within the team and among teams. In addition, performs the following relating to human resource management: a. Assists in the selection of new team members as appropriate. b. Manages the proper onboarding and training of new team members. c. Reviews employee performance throughout the probationary period and on a regularly scheduled basis thereafter. Provides regular . click apply for full job details

Description: Reliance Bank is seeking a Vice President of Information Technology to join our team in Altoona, PA. This is an on-site, senior-level position based at our Corporate Office. The Vice President of Information Technology will be responsible for the overall leadership, operation, and strategic planning of the banks Information Technology department. This encompasses a wide range of responsibilities, from development of IT-related policies and procedures, to designing and implementing the banks technology plan, to ensuring regulatory compliance, and managing current and future IT systems across the organization. Additionally, the Vice President of Information Technology will serve as the banks Information Security Officer (ISO), maintaining the critical responsibility of overseeing and reporting on the management and mitigation of information security risks across the bank. Essential Duties: Lead IT strategic and operational planning to achieve bank goals by fostering innovation, prioritizing IT initiatives and coordinating the evaluation, deployment, and management of current and future IT systems across the organization. Plan, coordinate, direct and design IT-related activities of the organization and provide direction and support for daily operational activities of the IT Department. Identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization. Develop and execute enforceable Information Security strategies, objectives, polices and supporting processes. Collaborate with various departments to mitigate bank-wide Information Security Risk while ensuring operational efficiency. Maintain an in-depth knowledge of relevant regulatory requirements set forth by Federal, State or industry regulatory agencies and ensure the banks adherence to all IT-related regulatory requirements. A complete job description is included further down on this page. To view the complete job description, please scroll down. Benefits for the Vice President of Information Technology role: We offer a welcoming workplace emphasizing our Core Values of Integrity, Team , Relationships , Community and Growth. Additionally, Reliance Bank is proud to offer a comprehensive benefits package which includes: Annual Bonus Program 11 Paid Holidays Annual Paid Time Off (PTO) Allotment Gym Membership Reimbursement Employee Wellness Program Mileage Reimbursement Medical, Dental, and Vision Coverage Matched 401(k) Retirement Savings Program Flexible Spending Plans/Health Savings Account Life Insurance Short and Long-Term Disability Career Development and Learning opportunities Requirements: Required Education: This position requires a Bachelors Degree in Information Systems/Technology, Computer Science, Business Administration or a related field. A Masters Degree with a focus on technology, management, or a related area is preferred. Required Skills and Experience: Qualified candidates must have a minimum of five (5) years experience working in a senior management role. Other qualifications include the following: Advanced knowledge of network, telecommunications and commonly-used business systems and software (i.e., Microsoft) Ability to lead IT transformational initiatives in a complex and dynamic environment, utilizing project management techniques. Ability to interpret and/or discuss information with others that involves terminology or concepts not familiar to many people; ability to regularly provide advice and recommend actions involving complex issues. Forward-thinking mentality; open and receptive to innovative ideas. Ability to work successfully across departments and divisions, fostering collaborative cross-functional relationships. Effective communication skills; ability to speak concisely and adapt messages to a range of audiences (executive team, department heads, external service providers, direct reports, etc.) Ability to effectively lead teams by motivating, collaborating, and making sounds judgments while navigating challenges and managing diverse perspectives. Valid U.S. Driver's License. Working Conditions and Physical Demands: Work is normally performed in a typical interior/office environment. This position requires the ability to remain in a stationary position for periods of times during the workday, with frequent need to move about the immediate workspace or to other areas of the department or building to accomplish tasks. Constant use of repeated motions involving the hands, wrists and fingers is required, as well as an ability to observe and analyze details at close range throughout the day. May occasionally need to bend, stoop, reach, stretch or move body into confined spaces to retrieve items or accomplish tasks. May occasionally adjust or move items weighing up to 50 lbs. in weight. Full Job Description: General Responsibilities The Vice President of Information Technology (VP) will maintain overall responsibility for the streamlined operation and strategic leadership of the Information Technology (IT) Department. Additionally, the VP will serve as the banks Information Security Officer (ISO), responsible for overseeing the management and mitigation of information security risks across the Bank to ensure the confidentiality and integrity of electronic information. Essential Duties: 1. Lead IT strategic and operational planning to achieve Bank goals by fostering innovation, prioritizing IT initiatives and coordinating the evaluation, deployment and management of current and future IT systems across the organization. Develop, implement, and maintain the Banks overall Technology Plan, evaluate performance, and take corrective actions as required by regulatory and management requirements. Implement strategies to achieve goals assigned to the department as established in the Banks strategic plan; develop the annual budget for the department and provide regular input to the CFO of budget status. Maintain a plan of disaster recovery for the IT Department in conjunction with the overall Banks recovery plan and participate in regular testing of the plan with Banks business units and necessary vendors. Participate in strategic and operational governance processes of the Bank. Provide reporting information to departments throughout the Bank. Serve as chair of the Banks IT Steering Committee. 2. Identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization. Remain informed on new developments and ideas to ensure developing technologies and systems are appropriately introduced to achieve maximum service, quality, and efficiency. Direct the upgrade and maintenance of all computer hardware, software, systems tools, and peripherals such as printers, scanners, and other external devices. Develop benchmarks to analyze and recommend improvements for growth of IT infrastructure and IT systems. Develop and implement IT policies and procedures in Documented form. Consult with vendors to define equipment needs; recommend consultants, management specialists, or technical personnel. Monitor the use and operation of the network services. Provide plans for the required network expansion, testing, and reconfigurations as needed. Coordinate with System Administrators to ensure that releases and updates are installed consistently and in a timely manner. Maintain a current knowledge of all third-party vendor applications. 3. Serve as the banks Information Security Officer (ISO), responsible for developing and executing enforceable short-term and long-term Information Security strategies, objectives, policies and supporting processes to address current and emerging Information Security risks. Develop, direct and implement an ongoing, proactive risk assessment program for all new and existing systems and remain familiar with the Banks business processes ensuring effective controls can be implemented for those areas presenting the greatest security risk. Develop and implement policies and procedures to address any issues pertinent to the Banks overall Information Security (security protocols, patching, IT standards, etc.) program. Communicate risks and recommendations to management and committees to facilitate effective decision-making regarding the ongoing security of the Banks IT systems. Regularly engage with department heads to understand new initiatives, evaluating the inherent information security risk of these activities, and developing strategies to effectively mitigate these risks while ensuring operational efficiency. Remain current in knowledge and understanding of current Information Security trends through self-directed learning, professional development activities, training, and professional networking. Collaborate with various departments to mitigate bank-wide Information Security risk while ensuring operational efficiency. Assume a leadership role for managing and leading the Bank in the required levels of security for the Information Technology area. Applicable to customer privacy, network security, cloud applications, and equipment physical security. Ensuring reports, logs, and other means of tracking and documenting are employed in the security process. . click apply for full job details