Baptist Memorial Health

Summary Perform all functions of the medical technologist and supervise the personnel and operation of the section for effective and efficient operation. Performs all other duties as assigned. Responsibilities Supervise administrative, technical, and educational functions, independently, demonstrating knowledge and application of theoretical principles of clinical laboratory science. Supervise sectional personnel and students. Provide instruction for personnel and medical technology students. Implement and assess the comprehensive quality assurance program according to regulatory agencies' requirements. Develop and maintain operational plans for laboratory instruments and management of departmental materials according to College of American Pathologists (CAP) requirements. Develop and maintain current department policy and procedure, including safety and infection control guidelines, in compliance with regulatory and accreditation standards; ensure departmental compliance. Oversee development and maintenance of content, procedures and documentation used for technical instruction of Medical Technology students. Demonstrates commitment to personal career growth and competency, including completion of all departmental requirements. Requirements, Preferences and Experience Education Minimum : Bachelor's Degree Medical Technology Required, or Bachelor's Degree Related Field Required. Experience Minimum : 4 years Healthcare/Medical - Medical/Clinical Laboratory Technologist Required. Licensure, Registration, Certification Preferred : ASCP Minimum : License/Certification (valid for state of operation): ASCP or AMT certification as Medical Technologist (MT) required or Medical Laboratory Scientist (MLS) required, or discipline specific ASCP or AMT certification for non-generalist positions required. TN Supervisor License. About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: Competitive salaries Paid vacation/time off Continuing education opportunities Generous retirement plan Health insurance, including dental and vision Sick leave Service awards Free parking Short-term disability Life insurance Health care and dependent care spending accounts Education assistance/continuing education Employee referral program Job Summary: Position: 19931 - Supervisor-Laboratory II Facility: BMH - Desoto Hospital Department: DC Path General BMH Desoto Category: Laboratory & Pathology Type: Clinical Work Type: Full Time Work Schedule: Days Location: US:MS:Southaven Located in the Memphis metro area

Summary Provides support to the operation of the Laboratory by assisting with pre-analytical and post-analytical processes resulting in optimal patient outcomes. Responsible for assigned shifts and subject to overtime and call back as required. Performs other duties as assigned. Responsibilities Performs phlebotomy and specimen collections. Assesses and maintains quality of specimens. Communicates with patients and customers. Assesses specimens. Performs urine drug screen collections and industrial screening as required. Supports life long learning Completes assigned goals. Requirements, Preferences and Experience Education Minimum : Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Experience Preferred : Hospital phlebotomy experience. Special Skills Preferred : Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Computer skills. Minimum : Basic computer literacy. Training Preferred : Training as acquired in an approved phlebotomy training program About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: Competitive salaries Paid vacation/time off Continuing education opportunities Generous retirement plan Health insurance, including dental and vision Sick leave Service awards Free parking Short-term disability Life insurance Health care and dependent care spending accounts Education assistance/continuing education Employee referral program Job Summary: Position: 4436 - Assistant-Technical Laboratory Facility: BMH - Desoto Hospital Department: DC Path General BMH Desoto Category: Laboratory & Pathology Type: Clinical Work Type: Full Time Work Schedule: Rotating Location: US:MS:Southaven Located in the Memphis metro area

Summary Baptist is looking for a System Director of Technology Infrastructure to lead our IT engineering and support teams. They will have experience in modern SaaS/cloud-based based infrastructures as well as traditional infrastructure architectures in which they have scaled, led, and secured an ecosystem of applications and technologies with proactive strategies and proactive roadmaps. They have a strategic mind and operate as a senior leader that influences the business and company strategy. The successful candidate must be comfortable with change at a large scale, passionate about technology, love to learn, and create world-class customer experiences, this is a great opportunity to grow and contribute to a world-class team! Responsibilities ? Implements the mission and vision of the IT organization and the CIDO to foster a customer-centric oriented culture and mindset driven by continual service improvement techniques. ? Be a trusted advisor that builds and maintains relationships with other technical leaders and business executives to develop a keen understanding of business needs; ensures efficient delivery of IT services to meet those needs. ? Owns the IT/Infrastructure Operations, performance and availability targets, and maintains the regular renewal and replacement of infrastructure components comprising the overall technology stack. ? Collaboratively work with the CTO to develop a multi-year roadmap and key performance indicators that are well understood and anticipate emerging needs. ? Own the Infrastructure team ?People Strategy? that will forecast the future skills and training needed to acquire and develop an IT workforce with the appropriate mix of business knowledge, technical skills and competencies that balance between growing agility and ensuring the core IT functions are reliable, stable and efficient. ? Foster a culture of trusted partnership, service, and continuous improvement ? Build a deep bench of team leadership and technical talent to deliver results and support future growth and mentor the team to their full potential Responsibilities Include: ? Manage, maintain, and enhance the core infrastructure services. This includes developing and executing these towards the mission, vision, and strategy of the IT Infrastructure organization to maximize the success of business and IT enterprise initiatives. ? Daily operations of datacenter, network, security, client system engineering, voice, and platform technologies for a multi-state, 22 hospital health system with over 18,000 employees. ? Work with the CTO, infrastructure leadership, and architect team(s), and other IT leaders to propose and/or evaluate innovative/differentiating infrastructure and IT capabilities helping to enhance our overall support to the health system and create business value. ? Collaborate in creating a roadmap for the infrastructure core services that supports the agreed to IT vision along with overseeing the project planning, budgetary and process approvals , and leadership necessary to achieve success. ? On-time delivery of IT Infrastructure projects which add value and/or reduce operational risk for the health system. ? Build successful relationships within Baptist Technology Services and business areas to ensure Infrastructure Core services are being communicated and feedback is being provided to achieve successful delivery of these services at or above the customer?s expectation. ? Proactively researches and recommends courses of action to prevent problems and to maintain high infrastructure service levels for the user community. ? Establishes metrics, key performance indicators and service level agreements for driving the performance of IT service delivery. Drive team towards continuous system uptime and operational excellence for areas of responsibility. ? Manages all strategic partners and their delivery of any Core Infrastructure related services. Helps develop and maintain good relationships with key partners/vendors . ? Identifies current and future skill gaps among the core team and supports training efforts to develop and recruit the necessary resources to maintain adequate service levels. ? Assist in building the annualized budget for Infrastructure core services (both project and ?run the business? RTB). This includes overseeing estimates for accuracy, reviewing planed spend to create proper forecasting, and overall proper cost management of IT these Infrastructure services. ? Introduces innovative, differentiating infrastructure and operations capabilities that enhance our overall competitive capabilities and enhance employee productivity. ? Develop and support the Business Partner function that will consist of a team of regional Business Relationship Managers who will partner with supported organization executive leadership teams to foster IT alignment and service delivery excellence. ? Is a member of the IT senior leadership team and participates in the service portfolio and governance required to prioritize resources, including budget. ? Leverages influencing and negotiation skills across BTS and the enterprise to enable cost-effective and innovative shared solutions in the achievement of business goals. Requirements, Preferences and Experience ? 15+ years of relevant technical experience, including 8+ years in a leadership role ? Solid background in cloud environments and building cloud-native platforms (e.g. AWS, Azure) ? Healthcare experience preferred but not required. ? Track record for leading IT transformational initiatives in sophisticated environments. ? Success in using both standard methodologies, such as IT service management practices based on ITIL, as well as agile philosophies like DevOps. ? Ability to adapt to a fast-moving technology landscape and keep pace with the latest thinking and new technologies. ? Track record of building and effectively managing large and diverse teams, and putting the appropriate processes and infrastructure in place to drive growth within the corporation. ? Demonstrable ability to formulate a high-level strategy, then convert it into a tactical plan and execute on that plan. ? ?Hands-on? operating style and approach but a view towards the future and willingness to invest in people development and in developing an organization that will support a large company. ? Extensive experience managing operational customer service teams. ? Strong strategic and customer focus with a clear understanding of the wider issues impacting the relevant markets. ? Proven Management and/or relationship management experience at a senior, strategic level role. Established record of accomplishment of exceeding targets, KPI?s SLA?s, in a quality led, legislative compliant environment. ? Experience operating call centers or support centers a plus. ? Demonstrate ability to motivate and communicate with others at all levels ? Influential relationships skills at all. Able to use these relationships to deliver service improvements ? Excellent communication and negotiation skills. ? Able to adapt and succeed in a changing environment. Evidence of well-developed leadership skills. About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: Competitive salaries Paid vacation/time off Continuing education opportunities Generous retirement plan Health insurance, including dental and vision Sick leave Service awards Free parking Short-term disability Life insurance Health care and dependent care spending accounts Education assistance/continuing education Employee referral program Job Summary: Position: 17761 - System Director-Infrastructure Services Facility: BMHCC Corporate Office Department: HS IS Admin Corporate Category: Information Systems Type: Non Clinical Work Type: Full Time Work Schedule: Days Location: US:TN:Memphis Located in the Memphis metro area

Summary The Senior IT Director of Service Delivery and Customer Experience oversees IT customer service throughout the Baptist corporate information technology functions. The core areas of responsibility are oversight of all IT site support functions across the organization through a management team, the IT Service (Help) Desk function, and IT Communications. The position is focused on a solid understanding of operations and process and be able to create a common understanding of service level expectations while working in a participative manner with the end users as well as operational representatives to build relationships with customers throughout our various service areas. Responsibilities Oversee a team of direct reports who in turn collaborate with site support teams across our 22 acute care settings, our 150+ ambulatory sites, business operations, and academic environments. Service Markets encompass West-Tennessee, Northern to Mid-Mississippi, North East Arkansas, and our Baptist University campus service areas. Oversee our IT Customer Service Desk for Baptist Memorial Health's Corporate IT department. Responsible for Corporate IT customer communications across the organization. Provide leadership and be responsible for delivery of IT customer service throughout Baptist Memorial Health. Establish credibility with all key customers in the system including being primary liaison to our Baptist Medical Group physicians. Deliver a user focused, customer experience that ensures the information technology team is a client services organization. Both internally and externally. Promote communication between IT and system users. Develop a credible priority-setting mechanism and effectively communicate. Hire as necessary, train, manage and evaluate staff reporting to the Senior IT Executive. Provide guidance and support for information systems managers. Realign as necessary for more effective and streamlined operations. Set reasonable customer satisfaction goals and work with the team to meet them consistently by way of existing intercompany service surveys. Improve CSAT (Customer Satisfaction) scores, or other equivalent customer satisfaction metric. Review all information technology operating and capital budgets, making necessary recommendations on strategies and related expenditures to assure consistency with corporate goals and objectives. Strategically lead and develop a director team to enhance performance by setting clear accountable performance measures. Requirements, Preferences and Experience Education Preferred : Master's Degree in Business Administration or related Field Minimum : Bachelor's Degree in Business Administration or related Field Experience Minimum : 3 years of Management Experience in a related field. About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: Competitive salaries Paid vacation/time off Continuing education opportunities Generous retirement plan Health insurance, including dental and vision Sick leave Service awards Free parking Short-term disability Life insurance Health care and dependent care spending accounts Education assistance/continuing education Employee referral program Job Summary: Position: 14877 - System Director-Service Delivery & Customer Experience Facility: BMHCC Corporate Office Department: HS IS Admin Corporate Category: Information Systems Type: Non Clinical Work Type: Full Time Work Schedule: Days Location: US:TN:Memphis Located in the Memphis metro area

Summary Establishes, coordinates, evaluates, and maintains the standards of nursing practices and operating processes. Develops, manages, and implements patient care improvement projects, by working in close collaboration with administration, system nursing, and entity leadership to improve patient outcomes. Supports diverse organizational business initiatives and strategies. Responsibilities include but are not limited to developing detailed project plans and using good problem-solving skills to minimize and eliminate issues as they arise. Leads, improves, and develops system skin processes and outcomes. Works with other system and entity leaders on initiatives to improve patient outcomes and organizational results. Standardizes systems, identifies inefficiencies, and integrations performance improvements strategies in daily work to improve processes, communication plans, and patient outcomes. Works collaboratively with all hospital departments to coordinate nursing integration, service line development, and standardized nursing practice. Performs other duties as assigned. Responsibilities ? Leads the development, implementation, and improvement of care delivery models and services that support continuous enhancement of care delivery, patient outcomes, and patient/family, employee, and provider satisfaction. Oversees the development and execution of project implementation ensuring that all project deliverables are fully operational and user friendly. Establishes and maintains relationships with project stakeholders on an ongoing basis to ensure effective project execution. Functions as a System Skin Lead for wound care and prevention throughout the organization. ? Promotes and values the nursing profession by upholds the nurse practice acts and abiding to compliance with regulatory and professional standards. ? Fosters transparency, interdisciplinary collaboration, and accountability in all areas. ? Enhances the quality and effectiveness of nursing practice, nursing services administration, and the delivery of services. ? Optimizes resource allocation to support current and potential objectives and initiatives. ? Leads a multidisciplinary work force that provides clinically competent, efficient, and compassionate care and services in a professionally challenging environment. Requirements, Preferences and Experience Master?s in Nursing (MSN) 3 years progressive, outcome-oriented leadership experience. 2 years wound care experience 1 year project management experience Knowledge of health care issues, trends, legal compliance and managed care with emphasis in all components and nursing operations. Ability to foster collaborative partnerships in the development, implementation and administration of service and program delivery. Wound Care Certification preferred Specialty certification preferred. RN About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry?healing, preaching and teaching. And we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: Competitive salaries Paid vacation/time off Continuing education opportunities Generous retirement plan Health insurance, including dental and vision Sick leave Service awards Free parking Short-term disability Life insurance Health care and dependent care spending accounts Education assistance/continuing education Employee referral program Job Summary: Position: 19831 - System Director-Patient Outcomes Facility: BMHCC Corporate Office Department: HS Nursing Admin Corporate Category: Leadership & Administration Type: Non Clinical Work Type: Full Time Work Schedule: Days Location: US:TN:Memphis Located in the Memphis metro area

Summary Utilizes laboratory skills to perform and report results of clearly defined laboratory procedures assuring optimal patient outcomes. Responsible for assigned shifts and subject to overtime and call back as required. Performs other duties as assigned. Responsibilities Receives, identifies, organizes and prioritizes specimen to ensure accurate and timely test processing. Performs and reports requested laboratory procedures. Performs quality control, proficiency testing, routine instrument maintenance and inventory control. Evaluates positive patient identification to reduce analytical and post-analytical error and/or adverse patient outcomes. Assesses, evaluates and draws appropriate conclusions. Supports life long learning. Completes assigned goals. Requirements, Preferences and Experience Experience Preferred : Hospital experience preferred. Minimum : No experience necessary, but must have completed accredited MT program. Licensure, Registration, Certification Minimum : Temporary state licensure and/or national registration or certification in concordance with current federal and/or state regulations. Full required licensure must be obtained within six months of hire date. Special Skills Minimum : Basic computer literacy Training Minimum : State Licensure and/or National registration or certification in concordance with current Federal and/or State Regulations About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry?healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: Competitive salaries Paid vacation/time off Continuing education opportunities Generous retirement plan Health insurance, including dental and vision Sick leave Service awards Free parking Short-term disability Life insurance Health care and dependent care spending accounts Education assistance/continuing education Employee referral program Job Summary: Position: 2171 - Medical Technologist Facility: BMH - Women's Hospital Department: WH Path Admin BMH Women's Category: Laboratory & Pathology Type: Clinical Work Type: Full Time Work Schedule: Nights Location: US:TN:Memphis Located in the Memphis metro area

Summary Prepares and maintains accurate accounting records using established policies and procedures in order to properly reflect BMHCC's operating results and financial position. Performs other duties as assigned. Responsibilities Exhibits expert knowledge and understanding of Generally Accepted Accounting Principles (GAAP), including financial reporting, and applies these principles in all aspects of work. Performs complex analysis of data and reconciliations. Supports departmental operations. Completes assigned goals. Requirements, Preferences and Experience Education Minimum : Bachelor's degree in Accounting, Finance or Business Administration. Experience Preferred : 2 years Minimum : 1 year Special Skills Minimum : Spreadsheet skills, word processing skills, 10 key calculator, computerized financial systems, good communication and customer service skills. About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: Competitive salaries Paid vacation/time off Continuing education opportunities Generous retirement plan Health insurance, including dental and vision Sick leave Service awards Free parking Short-term disability Life insurance Health care and dependent care spending accounts Education assistance/continuing education Employee referral program Job Summary: Position: 20121 - Accountant-Degreed Facility: BMH - Crittenden Hospital Department: CR Financial Administration BMH Crittenden Category: Finance and Accounting Type: Non Clinical Work Type: Full Time Work Schedule: Days Location: US:AR:West Memphis Located in the Memphis metro area