Triad Financial Service Inc.

Job Category: Loan Servicing Requisition Number: DATAE002102 Posted: August 21, 2025 Full-Time Jacksonville, FL 32224, USA Job Details Description Triad Financial Services is a dynamic and innovative company dedicated to being the leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Data Entry Associate to join our growing team. Work hours will be M-F, 9am-6pm EST, and includes bonus potential up to $500.00/month. Essential Functions: Communicate with parties to the transaction to update them on loan status Process applications in accordance with all client and regulatory requirements Evaluate credit worthiness by processing loan applications and documentation. Assign work to other Indexing Associates and Data Entry Associates as needed Operate in accordance with all laws and regulations to meet lending compliance guidelines Fully cross-trained with Originations Indexing Department to assist with assignments when volume requires assistance Handle overflow call volume from Originations Customer Care Department Achieve company performance goals. Consistently represent the company in a positive and professional manner. Business writing experience Ensure credit denials are processed and sent in a timely manor Provide consistent updated to management team regarding assignment statuses Assorted other duties as requested by management Minimum Qualifications: Experience: 1-2 years' customer service in the finance/mortgage industry In-depth knowledge of loan origination processes and procedures Skills: Encompass (preferred), MS Office: Excel, Word, Outlook, Able to navigate across network, Windows PC proficient Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices Must be responsible and reliable High school diploma or GED required Benefits: Competitive salary Health, dental, and vision insurance Retirement savings plan Paid time off and holidays Opportunities for professional development and advancement Friendly and collaborative work environment If you are a reliable and detail-oriented individual looking to contribute to a dynamic team, we encourage you to apply for this position. Salary: $23.00 to $24.00 PIde20b866bb58-1630

Job Category: Accounting Requisition Number: SENIO002119 Posted: August 27, 2025 Full-Time Jacksonville, FL 32224, USA Job Details Description We are seeking a highly motivated and skilled Senior Financial Analyst to join our growing team. If you are looking to join a growing team in a niche industry that offers career growth, market leading compensation, internal training programs, apply to Triad Financial Services, today! We offer strong benefits packages, including 401K w/corp matching, 3 weeks PTO, 7 federal holidays, tuition reimbursement, training, bonus eligibility and more. This opportunity can be either in-house or remote. Essential Functions: Develop and measure business KPIs. Prepare, review and analyze financial statements and reports. Develop financial projections and build financial models. Assist with budgeting and forecasting processes. Assist with monthly close processes. Assist project teams with financial guidance. Keep apprised of relevant metrics and drivers within the MH industry. Ensure compliance with financial guidelines, company policies, and relevant legal regulations. Identify and advise on operational efficiencies. Review accounting transactions for data accuracy. Perform research and analysis as required. Education and/or Work Experience Requirements: Bachelor's degree in finance or a related field. 3+ years of experience in financial planning, analysis, and modeling. Relevant certification (e.g. CFA/CPA) is a plus. Knowledge, Skills, and Abilities: Ability to present financial information to a non-financial audience. Excellent communication, interpersonal, and presentation skills. Strong organizational and multitasking skills. Detail-oriented and able to perform in a high-pressure environment. Strong analytical thinking and problem-solving skills. Advanced proficiency in Microsoft Excel. Intermediate-to-advanced proficiency in SAP. PI5f98ce10ded2-5209

Job Category: Chattel Operations Requisition Number: DOCUM002112 Posted: August 18, 2025 Full-Time Jacksonville, FL 32224, USA Job Details Description Position Overview Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Document Specialist to join our growing team. Essential Functions: • Create investor packages with appropriate documents. • Determine loan level risk and salability. • Audit documents to verify all documents comply with regulatory requirements. • Audit documents to verify all documents meet investors overlays. • Aud it documents to verify the loan is within program guidelines. • Verify loan is within ATR/QM limitations. • Review appraisal for any red flags and LTV. • Identify, Research and Resolve discrepancies at loan level. • Upload documents to third party auditors. • Research and resolve any loan level exceptions determined by third party auditors. • Scan in all documents required in closing package • Work with third parties to obtain any outstanding original collateral trailing documents such Deed of Trust/Mortgage, appropriate Riders and final title policy. • Verify all MH titles have been retired. • Document trailing documents in tracking system • Follow up on missing trailing documents • Store original documents. • Retrieve original collateral documents and ship to purchaser or custodian for pool purchases. • Document all loans shipped to purchaser or custodian including tracking number, date shipped. • Purge loan files as needed to ensure within document retention policy. Education and/or Work Experience Requirements: Experience responding to audits (state, federal and 3rd party) Working knowledge of TRID & RESPA regulations/requirements Minimum 1+ years' experience in administrative role, credit processing, legal documentation preparation, UCC processing, or information maintenance Ability to work well within a team atmosphere Strong attention to detail Strong customer service skills Excellent verbal and written communication skills Proficiency in Microsoft Office suite of products Prefer experience with DocuSign or similar product platforms Ability to multitask in a fast-paced environment Ability to work independently as well as in a team setting Comp: $25.01/hour+ PI13087de5-

Job Category: C and R Requisition Number: COLLE002078 Posted: July 23, 2025 Full-Time Jacksonville, FL 32224, USA Job Details Description Triad Financial Services is looking to add a dedicated, highly skilled Collector II (Bilingual - Spanish Preferred) to our team. We are an established, profitable company who is growing quickly. In this exciting role, you will be responsible for collecting outstanding debts owed to the company. You should be able to understand and translate large amounts of numbers and financial information, negotiate tactfully, and persistently contact people of interest to collect money owed. Work days and hours are as follows: Monday - Thursday : where 2 days are 8:30am - 5:30pm, and 2 days are 11:00am - 8:00pm, Friday is 8:30am - 5:30pm, and Saturdays will be 4 hour shifts, 8a - 12pm or 9a - 1pm and possibility for overtime may be required. The training will days. We offer a competitive Health Care Insurance plan, Dental Insurance, Vision Insurance, 401 (K), Disability Insurance, Paid Time Off, Life Insurance and so much more. Ideally 2+ years of previous experience in auto collections or in a related field is preferred. However, we are open to other experience such as a sales, customer service and/or candidates who are open to learning a new career! What you do on a daily basis: Answer high volume of inbound calls from and/or generate high volume of outbound calls to delinquent borrowers Resolve delinquent accounts by demanding and collecting the full amount due, establish a solid plan with the borrower to bring the loan current, or proceed with hardship assistance as appropriate Counsel borrowers on options for meeting their payment obligations, explain terms, and arrange repayment plans based on the department's procedures Discuss financial status, review monthly income and expenses and determine the reason for non-payment Document mortgage collection systems with all activities and communications Send Notice of Defaults (NODs) to customers when required Offer Loss Mitigation assistance when appropriate, explain options and processes in detail Demonstrate accurate knowledge and strict application of federal regulations and collection laws (FDCPA) Skip trace accounts when identified or submitted by the Collections Supervisor or Collections Director. The Skip Trace task is preformed using various free websites such as; Reverse Search, White pages, etc. Process mortgage payments in accordance with established guidelines Follow all company and departmental policies and procedures Utilize proper protocol for borrowers, clients, state and federal regulations, as well as best practices Follow up on calls and emails to customers and clients as needed for the resolution or clarification of issues. Consistently meet or exceed monthly goals Be flexible with their time and schedule in order to meet the needs of the business Perform other duties that may be assigned by supervisor What we offer: This is a full time position with an hourly rate of $22.60 to $24.00 per hour. There is also a possible monthly incentive . The monthly incentive is based on individual and team delinquency goals. If achieved, the payout can be as much as $800.00. Our benefits package offers 401k with matching, tuition reimbursement, 3 weeks PTO, med/dent & vision programs, and more! Apply today Requirements Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel); working knowledge of databases, or financial software a plus Able to multitask, prioritize, and manage time efficiently Self-motivated and self-directed; able to work without supervision Excellent verbal and written communication skills Able to create trust and build relationships Able to analyze problems and strategize for better solutions High school diploma or equivalent Bilingual in English/Spanish highly preferred PI0177caea180e-6815

Job Category: C and R Requisition Number: COLLE002077 Posted: July 23, 2025 Full-Time Jacksonville, FL 32224, USA Job Details Description Position Overview Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Collector I (Bilingual in Spanish preferred) to join our growing team. Essential Functions: Generate high volume of outbound calls to early stage delinquent borrowers Resolve delinquent accounts by demanding and collecting the full amount due, establish a solid plan with the borrower to make the payment. Determine the reason for non-payment Document mortgage collection systems with all activities and communications Send Notice of Defaults (NODs) to customers when required Send letters to customers with pending post-dated payments Demonstrate accurate knowledge and strict application of federal regulations and collection laws (FDCPA) Skip trace accounts when identified or submitted by the Collections Supervisor or Collections Director. The Skip Trace task is preformed using various free websites such as; Reverse Search, White pages, etc. Process mortgage payments in accordance with established guidelines Follow all company and departmental policies and procedures Utilize proper protocol for borrowers, clients, state and federal regulations, as well as best practices Consistently meet or exceed monthly goals Be flexible with their time and schedule in order to meet the needs of the business Perform other duties that may be assigned by supervisor Minimum Qualifications: • High School diploma or equivalent • Solid PC skills • Analytical and problem-solving skills and attention to detail • Communication skills with demonstrated ability to interact in a positive and professional manner at all times with all levels of both internal and external audiences • Ability to negotiate with others and demonstrate assertiveness and empathy when necessary to obtain favorable resolutions • Knowledge of Billing and Collections procedures • Bilingual - Spanish (preferred) • At least 1 year of telephone customer contact experience • Ability to present a professional image to customers, coworkers and external contacts • Excellent verbal and written skills to communicate and negotiate with parties • Ability to prioritize multiple tasks and work well under deadlines • Knowledge of federal regulations and the Fair Debt Collection Practices Act • Patience and ability to manage stress • MSP experience is a plus • High school diploma or GED Physical Demand: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Must be able to talk, listen and speak clearly on telephone Compensation: Starting pay - $21.00/hour+ PIf76e056fcb1e-6816