Edward Don & Company

Summary: Responsible for the logistics , sales support, project coordination and all responsibilities needed to support our multi-unit customers. KNOWLEDGE, SKILLS, AND ABILITIES Required : Bachelor's degree in Supply Chain , Operations, and Business with at least 2 years of prior supply chain or quality control experience OR High School Diploma/equivalent with at least 5 years of prior supply chain or quality control experience Working knowledge of Info Builders, SAP System reports, Don Quotes, and Auto Quote . Effective time management, prioritization, and communication skills . E xceptional organizational and administrative skills; high attention to detail; and the ability to handle multiple tasks, prioritize and carry them out independently. Strong working knowledge of MS Office (Word and Excel) . Preferred : Bachelor's degree in Sales, Communications, Operations, Busi ness, or related. Experience with Microsoft Illustrator , i ntermediate to advanced proficiency working with SAP and e xperience in sales support within a distribution environment . ESSENTIAL DUTIES Coordinate logistics in regard to new customer roll-outs , openings, and product roll-outs with both internal and external customers . Attend all business review meetings with multi unit customers (on/off premise ) . Ensure that databases are maintained , utilized and updated to provide essential data to all Don Users . Communicate directly with Multi-Unit customers to address questions, issues, quotes and contracts . Communicate specific multi-unit program details to internal departments as needed . Make occasional sales calls and researches / resolves customer issues and inquiries . Prepare quotes, NMR's, cost-plus forms, contracts, customer Order Guides (in conjunction with Marketing Services), C/SC, price list maintenance and ot her forms or reports. Request literature, samples, proofs of delivery from manufacturer . Generate quotes on stock and non-stock items . Assi st in pre-pack check-ins, on-site at customer openings . Resolve credit issues with customers . Use sales rep inventory/price list to match Don items, acquires vendor contract pricing and sets in-house contract price levels . Prepare Sales Presentation book including quote with pricing and photos, Ed Don info, etc. for presentation to customer . Work with Sales Rep and DSM to set Cost-Plus pricing levels, process through the Finance and New Accounts Departments to tie all units to the new class/subclass and price list . Set-up new accounts and vendors as needed . Enter contracts, prepare NMR's and follow through with vendors to expedite new product shipment . Prepare Order Guides . Work with Customer Service to set up for all units . Coordinate customer logistics for opening pre-packs and deliveries . Review and renew monthly vendor contract and in-house contract expirations . Initiate negotiation process with vendors regarding price increases / issues . Notify customers of price increases . Research new vendor sources and s et and maintain in-house contracts on 8P items . Create and maintain a customer Stock Level Report using all 8P items and weekly usage items . Review reports weekly to avoid outages . Work with Buyers to alert them to low stock and confirms expected arrival dates to increase stock levels where needed . Use data tracker to track various sales patterns. Serve as liaison to answer questions from Customer Service and customers . Resolve special issues regarding customer satisfaction (stock, pricing, transportation etc.) . Perform other duties as assigned.

Please note: We are not accepting applications from candidates who require any type of sponsorship, now or in the future. Basic Qualifications: Education Bachelor's degree or equivalent in relevant work experience. Advanced degree in computer science or equivalent work experience. Preferred Experience/Skills: 7+ years of experience in SAP ABAP development Familiarity with commonly used technical concepts, practices, and procedures within SAP Comprehensive understanding of SAP PI/PO functionality and architecture Ability to create technical specifications based on functional requirement P roven ability to problem-solve, multitask, prioritize tasks effectively, and work independently in fast-paced environments Responsibilities: Technical lead for custom software development initiatives involving SAP and the integration of SAP with other business applications, ensuring alignment with architectural standards and business requirements. Design, develop, and maintain custom programs, reports, interfaces, conversions, enhancements, and forms using ABAP, and other SAP supported technologies. Support the design, configuration, and troubleshooting of middleware components like SAP NetWeaver XI/PI/PO, SAP CPI, and integration adapters. Evaluate and recommend activating SAP technical features and functionalities that are not currently enabled, ensuring alignment with business needs, system performance, and best practices. Working Conditions This is a hybrid/remote role requiring candidates to be onsite 3 times per week and working 2 days from home Applicants must be currently authorized to work in the United States.