Edward Don & Company

QUALIFICATIONS Education High School diploma and 5+ years of applicable experience in a similar sales environment. Requires in-depth knowledge of DON's products, services, and marketing techniques Intermediate proficiency with Microsoft Office products (specifically Excel, Word, and Powerpoint ) Strong analytical, organizational skills, and the ability to problem-solve, multitask, prioritize and work independently. Excellent communication, time management, and customer service skills. Must have reliable transportation to be able to visit accounts and participate in Sales training and meetings. Ability to lift up to 50 lbs as needed and actively participate in pre-pack order check-ins for customers. Preferred: 4-year degree in culinary arts, business with a minimum of 2 years experience in a similar sales environment (B2B foodservice) and previous knowledge and/or experience working with SAP. Experience 2-year prior food service and/or sales background strongly preferred. ESSENTIAL DUTIES Independent travel throughout assigned territory to call on regular and prospective customers and solicit orders. Display or demonstrate products using samples and catalogs to emphasize features and benefits on each call. Quote selling price and credit terms for orders obtained. Stay informed on new products, pricing, and other general information pertaining to the company and to sales. Responsible for collections (accounts receivable) as well as ensure proper service and follows-up on all customer accounts. Actively participate in pre-pack check-ins as required , lifting up to 50 lbs as needed and bending, stooping, and/or standing and for extended periods of time. Maintain daily contact with internal departments, manager, customers, factory reps, and other outside sources as required . Analyze current marketing data and maintains a working knowledge of that data. Check on competitive sales and pricing activity. Act as a consultant to provide advice and guidance to customers in relation to their requirements. Develop specific sales and pricing objectives for each account. Possess a thorough working knowledge and understanding of the customer and company order cycles. Has thorough knowledge of standards and goals needed to achieve/ maintain territory objectives . Ensure that presentations and selling ideas are made to all persons who have an influence on the purchase of products at each current and prospective account. • Ensure that all customers have an assigned frequency of sales contact and that assigned frequencies are maintained in the weekly call plan. Contact customers on a regularly scheduled basis to achieve maximum vertical penetration. Communicate account activity to maintain a high level of follow through on credit, collections, and adjustments. Prepare sales estimates and forecasts as requested and on a timely basis. Develop and maintain an active prospect list; new account prospect calls must be incorporated into all weekly call plans. Attend and participate in District/Regional sales meetings as required . Maintain daily communication with District Sales Manager to review sales targets and discuss initiatives/progress in assigned territory. Review and analyze the operating philosophy of accounts in order to determine potential products, credit requirements, collections procedures, and potential of vertical penetration. Review and analyze the selling price structure and strategy for each customer with assigned District Sales Manager. Consistently prospect for new business. Perform other duties as assigned.

SUMMARY Responsible for securing new business for foodservice and equipment customers and clients while collaborating efforts with design and estimation to ensure the customer's and company success. KNOWLEDGE, SKILLS, AND ABILITIES Required: High school diploma or equivalent and 3-5 years of experience in sales and/or design with a proven history of success in new account generation with foodservice equipment products. Possess the ability to problem solve, multitask, prioritize work. Travel throughout assigned geographic or account-based territories. Intermediate proficiency with Microsoft 365. Excellent verbal and written communication skills. Preferred: Bachelor's Degree with a minimum of 2 years' experience in sales and/or design with a proven history of success in new account generation with foodservice equipment products. Excellent proficiency with Microsoft 365, experience working with Auto Quotes, One Note and SAP. ESSENTIAL DUTIES Primary responsibility is prospecting new and current clients to drive revenue and profit for the company. Responsible to propose brands and models of equipment to be used on projects and sell preferred vendors whenever possible. Ensure proper quality, service, and follow-up on all customer accounts. Responsible on competitive sales and pricing activity as well as develop specific sales and pricing objectives for each account. Function as a consultant, provide advice and guidance to clients in relation to their requirements concerning design, specifications, and implementation. Communicates account activity to maintain a high level of follow through re: credit, collections, and adjustments. Interface between clients, design and estimating groups to produce accurate and complete quotations. Work with customer to acquire signed contract from estimation, revisions, and final contract. Work internally with AR and customer externally when necessary to make sure payments are timely. Work with purchasing and project management to facilitate accurate and complete handoff of the project to ensure customer success. Negotiation of final terms with client and release project to field project management. Maintain appropriate customer presence and communication throughout the project. Perform other duties as assigned.

QUALIFICATIONS Education Bachelor's degree in Business, Finance, Accounting or related field, or Certified Credit Executive (CCE) credentials. KNOWLEDGE, SKILLS, AND ABILITIES Required : High school degree and a minimum of 1 year credit and collection experience with a manufacturer, distributor or wholesaler extending commercial credit (business to business). Intermediate Word and Excel skills, exposure to automated A/R software, and excellent verbal and written communication skills. Strong interpersonal and negotiation skills and analytical and detail orientation. Preferred : S AP experience Associate Degree credit experience in distribution or manufacturing environment NACM Credit courses ESSENTIAL DUTIES Closely monitor customer receivable aging . Take corrective action as needed. Identify delinquent accounts based on their terms of sale and credit limits. Place delinquent accounts on credit hold following standard operating procedure. Contact sales reps to enlist their assistance on past due accounts . Inform sales reps of significant changes in customer situations in a timely and professional manner and notify them of accounts going on credit hold or being placed for collection in accordance to standard operating procedures. Maintain documentation on all collection activities, including detailed information in the on-line computer notes screen Obtain approval of supervisor before accepting payment plans or partial settlements and or before placing accounts for collection with agencies or attorneys. Review orders prior to ship, either approving or holding following standard operating procedures. Issues credit memos requests for reasons other than merchandise returns (include price, tax, freight, damage, and gratuity credits) Reconcile and resolve out of balance conditions such as on account payments, short payments, over payments, unexplained deductions, duplicate deductions, and any other balance over 90 days old . Handle requests for documentation per credit processes in place and conduct all necessary research as a follow up to calls within one business day. Maintain good customer relationships and superior customer service to both internal and external customers . Prepare monthly reports for management on status of accounts receivable, and other reports as required . Carry out special projects/assignments as may be delegated from time to time by supervisor

QUALIFICATIONS Must Haves: High School Diploma or equivalent 1 year in a Customer Service role Customer centric and Internet savvy Strong MS Office skills Preferred Qualifications: Restaurant supply/commercial food service experience RESPONSIBILITIES Proactively communicate to all internal and external related parties to exceed customer's expectations. Respond timely and accurately to all incoming customer correspondence along with thorough documentation. Receives customers' requests by telephone, email or chat, analyzes requests, provides information requested or ascertains who best can provide the information, and routes the request to the proper person. Demonstrates ownership of customer requests with follow through, documentation and complete resolution. Assists in returns and replacements as needed. Analyzes transactions, corrects records, and adjusts errors. Provide accurate information regarding pricing and availability of in-stock items. Resolves customer questions related to orders, places orders where opportunity is present. Maintains 90% minimum average in customer service and sales area quality assurance reviews. Has knowledge of product line, prices, delivery time, drop ship items, various marketing promotional services, and similar data, as required. Remain current with product knowledge by attending vendor meetings/training and participating in provided training/education. Manage time effectively, meet personal goals and work effectively with other members of the distribution team. Report any system or product inaccuracies timely. Follow company policies and procedures. Performs other all duties as assigned. Professional Skills: Superior time-management skills. Ability to multi-task and stay focused on critical objectives. A positive, can-do attitude is a must. Able to work in a fast paced, closely integrated team in which customer delight, communication, teamwork and flexibility are essential. Ability to write short correspondence. Ability to accurately spell. Ability to speak and write English in a clear, understandable manner. Ability to accurately follow detailed procedures and processes. Ability to work with a diverse group of people. Ability to work comfortably under pressure. Ability to work independently and with a group on various on-going projects simultaneously. Must be able to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division, and percentage functions.) Ability to concentrate for extended periods of time. Excellent oral and written communication skills. Ability to plan and organize time and projects efficiently. Excellent critical thinking and problem solving skills Ability to exchange and furnish information requiring detailed explanations and maintain active discussions with customers and other work groups. Ability to act in an ethical, honest and professional manner at all times. Desire to work independently as well as in a team environment. Maintain discretion with all company information regarding customers, pricing, products, and procedures

KNOWLEDGE, SKILLS, AND ABILITIES Required: Bachelor's Degree or equivalent experience and 1 year of applicable Construction Management or Project Management experience in a Foodservice Equipment capacity with a minimum of 3 years of estimating food equipment. Ability to estimate projects and proposals independently, read blueprints, architectural and CAD drawings, design layouts and other construction documents. Advanced proficiency with Microsoft Office products (specifically Excel, Word, and PowerPoint). Strong analytical, organizational skills and the ability to problem solve, multitask, prioritize, and work independently Excellent communication, and time management skills. Preferred: Experience with AutoCAD/Revit, AutoQuotes, construction site experience 2- or 4-year college degree in CAD, Drafting, Construction Management, Architecture, or related field. Previous SAP experience. Essential Duties: Project estimating, including equipment, labor, freight, tracking delivery dates, order confirmations, and installation schedules. Follow contract policies, procedures, and guidelines to ensure the expeditious handling of projects. Prepare and review quotations and bids within margin and credit guidelines provided by Management. Travel throughout assigned geographic territory and/or to specific projects as assigned by sales and senior management Maintain complete, accurate, and up to date files on all projects. Maintain daily contact with internal departments, customers, factory representatives, and other outside sources and follow up with customers, vendors, management office and support staff. Keep updated and informed on new products, pricing, and other general/technical information as it relates to FED and the foodservice industry Escalate issues beyond scope of authority to appropriate parties Troubleshoot internal and external issues and assist in warranty/service requests if necessary Prepare & distribute ASA & O&M for project as needed. Process and issue all paperwork pertaining to purchase orders, revisions and acknowledgements. Research and reconcile price discrepancies and make changes as necessary to purchase orders. Perform other duties as assigned

SUMMARY The Project Coordinator supports Project Management in all aspects of project execution-from bidding and proposal creation to order management, delivery coordination, and on-site support. This role plays a critical part in ensuring smooth operations and customer satisfaction throughout the project lifecycle. KNOWLEDGE, SKILLS, AND ABILITIES Required: High School Diploma or GED Minimum of three (3) years of experience in the foodservice industry and/or construction project support Ability to read and interpret blueprints and construction documents Strong organizational and multitasking skills with the ability to meet deadlines Excellent written and verbal business communication skills Proficiency in Microsoft Office Suite and the ability to learn industry-specific software (e.g., AutoQuotes, SAP) Ability to independently estimate project proposals Preferred: Experience with CAD, Revit, or hand sketching On-site construction experience, including field dimensioning, trade coordination, and site reporting A bachelor's degree in a related field is strongly preferred ESSENTIAL DUTIES Complete, order, and file project documents at project initiation Compile submittal books and owner's manuals for customers Collaborate with Project/Installation Management, General Contractors, and Sub-Contractors to ensure smooth project coordination Attend construction meetings as assigned Submit weekly project status reports to Project Managers and the Sales Team Perform field dimensioning as needed Maintain daily communication with the Project Team and provide regular updates Foster and maintain strong relationships with vendors, vendor reps, and customers Escalate equipment or installation issues promptly Assist with the delivery and installation of hoods, walk-ins, and kitchen equipment Instruct and monitor on-site trades for proper mechanical connections Work with the Project Manager and job site team to resolve punch lists and support closeout procedures Occasionally attend project turnovers to assist in the transition to ownership Coordinate with the Don Build Corporate team on accounting and billing compliance Support additional Don Build sales activities as needed Maintain accurate and organized project files Coordinate and track equipment shipments and deliveries Schedule and track installation work

SUMMARY The Project Coordinator supports Project Management in all aspects of project execution-from bidding and proposal creation to order management, delivery coordination, and on-site support. This role plays a critical part in ensuring smooth operations and customer satisfaction throughout the project lifecycle. KNOWLEDGE, SKILLS, AND ABILITIES Required: High School Diploma or GED Minimum of three (3) years of experience in the foodservice industry and/or construction project support Ability to read and interpret blueprints and construction documents Strong organizational and multitasking skills with the ability to meet deadlines Excellent written and verbal business communication skills Proficiency in Microsoft Office Suite and the ability to learn industry-specific software (e.g., AutoQuotes, SAP) Ability to independently estimate project proposals Preferred: Experience with CAD, Revit, or hand sketching On-site construction experience, including field dimensioning, trade coordination, and site reporting A bachelor's degree in a related field is strongly preferred ESSENTIAL DUTIES Complete, order, and file project documents at project initiation Compile submittal books and owner's manuals for customers Collaborate with Project/Installation Management, General Contractors, and Sub-Contractors to ensure smooth project coordination Attend construction meetings as assigned Submit weekly project status reports to Project Managers and the Sales Team Perform field dimensioning as needed Maintain daily communication with the Project Team and provide regular updates Foster and maintain strong relationships with vendors, vendor reps, and customers Escalate equipment or installation issues promptly Assist with the delivery and installation of hoods, walk-ins, and kitchen equipment Instruct and monitor on-site trades for proper mechanical connections Work with the Project Manager and job site team to resolve punch lists and support closeout procedures Occasionally attend project turnovers to assist in the transition to ownership Coordinate with the Don Build Corporate team on accounting and billing compliance Support additional Don Build sales activities as needed Perform other duties as assigned Maintain accurate and organized project files Coordinate and track equipment shipments and deliveries Schedule and track installation work

Summary: This Human Resources Business Partner will be joining our team in Santa Rosa, CA. This pivotal role requires a seasoned HR professional with at least five years of experience, including prior leadership or management experience. The ideal candidate will have expertise working with both unionized and non-unionized employees, fostering positive workplace relationships and ensuring compliance with labor regulations. This is permanent position that offers a highly competitive salary, exceptional benefits and a chance to make a meaningful impact within a thriving organization. Travel Expectations: This position involves frequent travel, with approximately 50% of time spent visiting our additional office locations in Oakland and Mira Loma, CA. All travel expenses will be fully covered by DON. KNOWLEDGE, SKILLS, AND ABILITIES Required: Bachelor's degree 3+ years of progressive HR experience generalist or senior generalist capacity Broad human resources knowledge with experience in colleague relations, recruitment, benefits, and compensation Prior experience with unions a plus. Strong people skills with the ability to interact with all levels of colleagues and management Must travel as needed Preferred: Bachelor's degree and 5+ years of progressive HR experience Working knowledge Workday. PHR or SPHR certified. Essential Duties: Provide counsel to colleagues and management ensuring legal compliance with policy and laws. Conduct internal investigations in accordance with Company policy and legal requirements. Collaborate with management to successfully execute the annual performance review cycles Provide guidance to management regarding performance issues. Work with Union representatives to facilitate a good working relationship as needed. Partner with management to address any grievance administration, while successfully administering compliance of CBA. Oversee local unemployment compensation claims, local worker's compensation claims and OSHA reporting logs to ensure compliance. Possess an intimate understanding of the leave of absence process, including but not limited to FMLA, work comp disability. Actively engage in communications with other HR team members around best practices and identifies opportunities to create consistency where necessary. Continue to partner with Sysco's Centers of Excellence (COE) to execute best practice. Support the Director of HR executing HR strategic initiatives. Maintain current knowledge of state and local DOT standards and requirements. Perform other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES Required: Bachelor Degree and 4+ years experience of similar category management in a distribution environment, including 2+ years of experience with foodservice product lines. Proven negotiating and project management abilities. Advanced proficiency with Microsoft Office products (specifically Excel, Word, and Powerpoint). Strong analytical, organizational skills and the ability to problem solve, multitask, prioritize and work independently Excellent communication and time management skills. Preferred: Previous SAP experience and/or Degree in Marketing, Business, or related field. ESSENTIAL DUTIES Use data-driven insights, acumen and market knowledge to create and execute Merchandising and Category Management strategies specific Sales Growth, Profitability/Program Improvement and Operational Efficiency, delivering measurable results to the P&L with speed to market. Manage DON's shared assortment strategy with a focus on stock sales growth. Serve as category subject matter expert, responding to product and category inquiries from Sales, Sales Support and Customer Service in a timely and prioritized manner. Develop, negotiate, and manage supplier programs and relationships. Conduct regular business reviews with Strategic Suppliers and senior management. Analyze market trends to develop respective merchandising plans. Plan and implement marketing activities to support the merchandising plans. Proactively interact with Sales Leadership to identify opportunities to increase sales and overall profitability. Support DON's integration with Sysco, collaborating effectively with USBL and Speciality peer groups with appropriate prioritization. Manage assigned Merchandising category management and support staff. Proatively keep management informed of activities and problems within assigned area of responsibility; refer matters beyond limits of authority to appropriate parties. Develop and counsel direct reports on training and job opportunities which will enhance their career development. Monitor work productivity and recommend/implement changes to improve work productivity. Plan, schedule, and assign workload to direct reports. Monitor and approve time off requests, attendance, vacation, sick/personal time, and administers time and attendance policies appropriately. Coach, counsel and document direct reports on performance issues and completes annual and semi-annual (where appropriate) performance appraisals for all direct reports in a timely manner. Conduct team staff meetings and one-on-one meetings with direct reports to keep them informed of current problems, changes and new developments in the department and company. Coordinate cross training of staff to maximize productivity and provide back-up coverage of all functions. Perform other duties as assigned