About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . The Product Development organization within SharkNinja drives our global product roadmap from concept to shelf through the constant lens of the consumer. We are the "product CEOs" and partner cross-functionally with almost every other team within the company to drive high satisfaction for our end user and to drive business results. We are comprised of individuals from a variety of professional and educational backgrounds, from product marketing managers to consumer-focused engineers - but we all have one thing in common: we're consistently striving to deliver a 5-star experience for every customer on every product we bring to market. Responsibilities: Support the Shark Home business onsite in our Needham, MA headquarters with the development of successful and profitable programs for key products to ensure continued growth of the product portfolio - you will assist in leading new product development (creation and management) of assigned product(s) from brainstorm phase through mass production, as well as partner with leadership to define the over-arching category direction to a team of product developers. You are responsible AND accountable for progressing, reporting on, and actioning your and your team's deliverables. Define, develop, and iterate product specifications, marrying consumer wants/needs, white space in the market, and product technologies as the primary consumer advocate. Take ownership of your assigned categories' sales performance - partnering with others in the company to identify what products are working/not working; and recommend new product opportunities to fill those gaps. Lead competitive product analyses, giving your business partners insight into how Shark stacks up against the competition - and maintaining a clear lens on how we can constantly improve to make Shark the consumer's top choice every time. Be the voice of our legacy product lines: share insights and learnings from consumers and the market with Product Developers focused on NPD to ensure critical features and feedback are incorporated into next generation products. Partner with SharkNinja Testing and Quality organizations to define, develop, and manage quality and performance testing procedures. Act as the product "expert" for cross-functional team member questions and concerns. ATTRIBUTES & SKILLS: 4-5+ years of experience in product development, product marketing, marketing, human factors engineering, or a related field - preferable at a consumer goods company. Bachelor's Degree (or equivalent experience) in Business, Marketing, Management, Engineering, or a combination of the above. A "100% on" consumer-first perspective when it comes to introducing new products/processes or improving current products. A mindset geared toward building relationships across multi-functional teams, coupled with excellent interpersonal skills. COMMUNICATING FOR IMPACT, one of SharkNinja's SUCCESS DRIVERS, is immensely critical in this role. Highly-effective communication skills - both written (presentation/email) and face-to-face (ability to host succinct, effective conversations that solve problems and ability to make effective presentations to all levels of management) - are required . Strong project management skills, with the ability to prioritize effectively, manage multiple projects simultaneously, and stay organized in a fast-paced environment. A desire to learn and grow in a passionate environment. The ability to embrace transparency and shifting priorities while learning from each decision and focusing on the path forward. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice . For candidates based in China, please refer to this Candidate Privacy Notice . For candidates based in Vietnam, please refer to this Candidate Privacy Notice . We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
10/07/2025
Full time
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . The Product Development organization within SharkNinja drives our global product roadmap from concept to shelf through the constant lens of the consumer. We are the "product CEOs" and partner cross-functionally with almost every other team within the company to drive high satisfaction for our end user and to drive business results. We are comprised of individuals from a variety of professional and educational backgrounds, from product marketing managers to consumer-focused engineers - but we all have one thing in common: we're consistently striving to deliver a 5-star experience for every customer on every product we bring to market. Responsibilities: Support the Shark Home business onsite in our Needham, MA headquarters with the development of successful and profitable programs for key products to ensure continued growth of the product portfolio - you will assist in leading new product development (creation and management) of assigned product(s) from brainstorm phase through mass production, as well as partner with leadership to define the over-arching category direction to a team of product developers. You are responsible AND accountable for progressing, reporting on, and actioning your and your team's deliverables. Define, develop, and iterate product specifications, marrying consumer wants/needs, white space in the market, and product technologies as the primary consumer advocate. Take ownership of your assigned categories' sales performance - partnering with others in the company to identify what products are working/not working; and recommend new product opportunities to fill those gaps. Lead competitive product analyses, giving your business partners insight into how Shark stacks up against the competition - and maintaining a clear lens on how we can constantly improve to make Shark the consumer's top choice every time. Be the voice of our legacy product lines: share insights and learnings from consumers and the market with Product Developers focused on NPD to ensure critical features and feedback are incorporated into next generation products. Partner with SharkNinja Testing and Quality organizations to define, develop, and manage quality and performance testing procedures. Act as the product "expert" for cross-functional team member questions and concerns. ATTRIBUTES & SKILLS: 4-5+ years of experience in product development, product marketing, marketing, human factors engineering, or a related field - preferable at a consumer goods company. Bachelor's Degree (or equivalent experience) in Business, Marketing, Management, Engineering, or a combination of the above. A "100% on" consumer-first perspective when it comes to introducing new products/processes or improving current products. A mindset geared toward building relationships across multi-functional teams, coupled with excellent interpersonal skills. COMMUNICATING FOR IMPACT, one of SharkNinja's SUCCESS DRIVERS, is immensely critical in this role. Highly-effective communication skills - both written (presentation/email) and face-to-face (ability to host succinct, effective conversations that solve problems and ability to make effective presentations to all levels of management) - are required . Strong project management skills, with the ability to prioritize effectively, manage multiple projects simultaneously, and stay organized in a fast-paced environment. A desire to learn and grow in a passionate environment. The ability to embrace transparency and shifting priorities while learning from each decision and focusing on the path forward. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice . For candidates based in China, please refer to this Candidate Privacy Notice . For candidates based in Vietnam, please refer to this Candidate Privacy Notice . We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . The Product Development organization within SharkNinja drives our global product roadmap from concept to shelf through the constant lens of the consumer. We are the "product CEOs" and partner cross-functionally with almost every other team within the company to drive high satisfaction for our end user and to drive business results. We are comprised of individuals from a variety of professional and educational backgrounds, from product marketing managers to consumer-focused engineers - but we all have one thing in common: we're consistently striving to deliver a 5-star experience for every customer on every product we bring to market. Responsibilities: Support the Shark business onsite in our Needham, MA headquarters with the development of successful and profitable programs for key products to ensure continued growth of the product portfolio - you will lead new product development (creation and management) of assigned product(s) from brainstorm phase through mass production, as well as partner with leadership to define the over-arching category direction to a team of product developers. You are responsible AND accountable for progressing, reporting on, and actioning your and your team's deliverables. Lead, manage, and grow team members within the organization - providing guidance on their assigned projects, ensuring product success, supporting professional advancement within their role and within SharkNinja, and holding them accountable to their specific job responsibilities. You will be viewed as a manager who has proficiency navigating people, conflict, and resource management. Define and develop product specifications, marrying consumer wants/needs, white space in the market, and new/flagship product technologies as the primary consumer advocate. Develop user-relevant design targets for product performance and user experience - and act as the beacon of these targets to the cross-functional team of engineers, industrial designers, and commercial marketers. Partner with SharkNinja's Insights & Intelligence team to develop consumer testing objectives, and implement this consumer-driven feedback into product specifications and design iterations throughout the project development cycle. Partner with SharkNinja's testing and quality organizations to define, develop and manage quality and performance testing procedures. Manage product cost structure, reporting, and cost rationalization exercises - and collaborate with supply chain, merchandising, and supply planning teams on product sourcing strategy recommendations. Provide direction and oversight into the creation and execution of go-to-market collateral to support product launch, including instructional material and consumer-facing product specification information. Provide direction and oversight into the development of product troubleshooting and "FAQs" to support a 5-star consumer experience post-purchase. Act as the product and/or category "expert" for cross-functional team member questions and concerns. Be called upon to take leadership of larger cross-functional "breakthroughs" that increase executive visibility and accelerate career growth. Qualifications: 7+ years of experience in product development, product marketing, marketing, human factors engineering, or a related field, preferably at a consumer goods company. Bachelor's Degree (or equivalent experience) in Business, Marketing, Management, Engineering or a combination of the above Prior experience hiring, managing, leading, and goal setting with team members. A "100% on" consumer-first perspective when it comes to introducing new products/processes or improving current products. Ability to effectively "manage up" by communicating your top priorities and constantly seeking feedback on your and your team's work. A mindset geared toward building relationships across multi-functional teams, coupled with excellent interpersonal skills. Highly-effective communication skills - both written (presentation/email) and in-person (ability to host succinct, effective conversations that solve problems and ability to make effective presentations to all levels of management, including SharkNinja's executive leadership team) Strong project management skills, with the ability to prioritize effectively, manage multiple projects simultaneously, and stay organized in a fast-paced environment. A desire to learn and grow in a passionate environment. The ability to embrace transparency and shifting priorities while learning from each decision and focusing on the path forward. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice . For candidates based in China, please refer to this Candidate Privacy Notice . For candidates based in Vietnam, please refer to this Candidate Privacy Notice . We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
10/07/2025
Full time
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . The Product Development organization within SharkNinja drives our global product roadmap from concept to shelf through the constant lens of the consumer. We are the "product CEOs" and partner cross-functionally with almost every other team within the company to drive high satisfaction for our end user and to drive business results. We are comprised of individuals from a variety of professional and educational backgrounds, from product marketing managers to consumer-focused engineers - but we all have one thing in common: we're consistently striving to deliver a 5-star experience for every customer on every product we bring to market. Responsibilities: Support the Shark business onsite in our Needham, MA headquarters with the development of successful and profitable programs for key products to ensure continued growth of the product portfolio - you will lead new product development (creation and management) of assigned product(s) from brainstorm phase through mass production, as well as partner with leadership to define the over-arching category direction to a team of product developers. You are responsible AND accountable for progressing, reporting on, and actioning your and your team's deliverables. Lead, manage, and grow team members within the organization - providing guidance on their assigned projects, ensuring product success, supporting professional advancement within their role and within SharkNinja, and holding them accountable to their specific job responsibilities. You will be viewed as a manager who has proficiency navigating people, conflict, and resource management. Define and develop product specifications, marrying consumer wants/needs, white space in the market, and new/flagship product technologies as the primary consumer advocate. Develop user-relevant design targets for product performance and user experience - and act as the beacon of these targets to the cross-functional team of engineers, industrial designers, and commercial marketers. Partner with SharkNinja's Insights & Intelligence team to develop consumer testing objectives, and implement this consumer-driven feedback into product specifications and design iterations throughout the project development cycle. Partner with SharkNinja's testing and quality organizations to define, develop and manage quality and performance testing procedures. Manage product cost structure, reporting, and cost rationalization exercises - and collaborate with supply chain, merchandising, and supply planning teams on product sourcing strategy recommendations. Provide direction and oversight into the creation and execution of go-to-market collateral to support product launch, including instructional material and consumer-facing product specification information. Provide direction and oversight into the development of product troubleshooting and "FAQs" to support a 5-star consumer experience post-purchase. Act as the product and/or category "expert" for cross-functional team member questions and concerns. Be called upon to take leadership of larger cross-functional "breakthroughs" that increase executive visibility and accelerate career growth. Qualifications: 7+ years of experience in product development, product marketing, marketing, human factors engineering, or a related field, preferably at a consumer goods company. Bachelor's Degree (or equivalent experience) in Business, Marketing, Management, Engineering or a combination of the above Prior experience hiring, managing, leading, and goal setting with team members. A "100% on" consumer-first perspective when it comes to introducing new products/processes or improving current products. Ability to effectively "manage up" by communicating your top priorities and constantly seeking feedback on your and your team's work. A mindset geared toward building relationships across multi-functional teams, coupled with excellent interpersonal skills. Highly-effective communication skills - both written (presentation/email) and in-person (ability to host succinct, effective conversations that solve problems and ability to make effective presentations to all levels of management, including SharkNinja's executive leadership team) Strong project management skills, with the ability to prioritize effectively, manage multiple projects simultaneously, and stay organized in a fast-paced environment. A desire to learn and grow in a passionate environment. The ability to embrace transparency and shifting priorities while learning from each decision and focusing on the path forward. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice . For candidates based in China, please refer to this Candidate Privacy Notice . For candidates based in Vietnam, please refer to this Candidate Privacy Notice . We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . About the Role We are seeking a detail-oriented, passionate, and dynamic individual to join our New Product Quality Team . In this critical role, you'll leverage data and consumer insights to drive continuous improvement across product and process quality. Working cross-functionally with Engineering, Customer Experience, Marketing, Supply Chain, Creative, Industrial Design, Manufacturing, and Executive Leadership, you will play a central role in ensuring our products meet and exceed consumer expectations pre and post-launch. This is a rare opportunity to experience unparalleled collaboration and visibility across the organization while making a meaningful impact on product performance and customer satisfaction. Key Responsibilities Analyze customer complaints and field failures to identify root causes and lead actionable engineering or customer-facing initiatives. Act as the voice of the customer , coordinating and tracking corrective actions, follow-ups, and detailed reporting. Drive continuous improvement efforts by reducing and preventing non-conformances, while defining metrics to evaluate success. Collaborate with suppliers on 8D responses and corrective actions, supporting investigation reports and resolution updates. Participate in design reviews (DFMEA, safety reviews), ensuring all quality requirements are met across documentation and manufacturing processes. Monitor and analyze macro-level consumer experience to identify product performance trends and experience detractors. Partner with the Customer Excellence team to track consumer sentiment and field reception of products. Lead cross-functional issue tracker meetings, delegate actions, and maintain accountability across teams. Evaluate engineering changes (ECNs) to ensure they do not negatively impact product quality. Track and manage digital escalations, providing clear, accurate customer-facing responses. Own product health reporting and drive enhancements toward a five-star user experience through iterative design improvements. Proactively seek process efficiencies to maximize team effectiveness and impact. Act as a product expert across cross-functional teams, addressing concerns and providing guidance. Regularly present updates, insights, and strategic recommendations to senior leadership. Qualifications Bachelor's degree in Mechanical Engineering, Quality, Product Development, Human Factors Engineering, or a related field. 2+ years of relevant experience , ideally within consumer goods or a fast-paced product environment. Strong analytical, problem-solving, and root-cause analysis skills. Ability to handle multiple projects and priorities with a high level of organization and independence. Excellent written and verbal communication skills, including report writing and presentations. Highly collaborative team player with strong interpersonal skills. Demonstrated ability to drive change, influence cross-functional teams, and lead initiatives. Solid understanding of: Product development lifecycles Design and document change control CAPA processes Manufacturing and process control methodologies Verification and validation procedures Proficient in Microsoft Office (Word, Excel, PowerPoint); experience with SharePoint is a plus. Strong business acumen with an external focus - customer-centric mindset and awareness of industry trends. Ability to thrive in a fast-paced, deadline-driven environment. Willingness and ability to travel as needed. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions , please refer to this Candidate Privacy Notice . For candidates based in China , please refer to this Candidate Privacy Notice . For candidates based in Vietnam , please refer to this Candidate Privacy Notice . We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
10/06/2025
Full time
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . About the Role We are seeking a detail-oriented, passionate, and dynamic individual to join our New Product Quality Team . In this critical role, you'll leverage data and consumer insights to drive continuous improvement across product and process quality. Working cross-functionally with Engineering, Customer Experience, Marketing, Supply Chain, Creative, Industrial Design, Manufacturing, and Executive Leadership, you will play a central role in ensuring our products meet and exceed consumer expectations pre and post-launch. This is a rare opportunity to experience unparalleled collaboration and visibility across the organization while making a meaningful impact on product performance and customer satisfaction. Key Responsibilities Analyze customer complaints and field failures to identify root causes and lead actionable engineering or customer-facing initiatives. Act as the voice of the customer , coordinating and tracking corrective actions, follow-ups, and detailed reporting. Drive continuous improvement efforts by reducing and preventing non-conformances, while defining metrics to evaluate success. Collaborate with suppliers on 8D responses and corrective actions, supporting investigation reports and resolution updates. Participate in design reviews (DFMEA, safety reviews), ensuring all quality requirements are met across documentation and manufacturing processes. Monitor and analyze macro-level consumer experience to identify product performance trends and experience detractors. Partner with the Customer Excellence team to track consumer sentiment and field reception of products. Lead cross-functional issue tracker meetings, delegate actions, and maintain accountability across teams. Evaluate engineering changes (ECNs) to ensure they do not negatively impact product quality. Track and manage digital escalations, providing clear, accurate customer-facing responses. Own product health reporting and drive enhancements toward a five-star user experience through iterative design improvements. Proactively seek process efficiencies to maximize team effectiveness and impact. Act as a product expert across cross-functional teams, addressing concerns and providing guidance. Regularly present updates, insights, and strategic recommendations to senior leadership. Qualifications Bachelor's degree in Mechanical Engineering, Quality, Product Development, Human Factors Engineering, or a related field. 2+ years of relevant experience , ideally within consumer goods or a fast-paced product environment. Strong analytical, problem-solving, and root-cause analysis skills. Ability to handle multiple projects and priorities with a high level of organization and independence. Excellent written and verbal communication skills, including report writing and presentations. Highly collaborative team player with strong interpersonal skills. Demonstrated ability to drive change, influence cross-functional teams, and lead initiatives. Solid understanding of: Product development lifecycles Design and document change control CAPA processes Manufacturing and process control methodologies Verification and validation procedures Proficient in Microsoft Office (Word, Excel, PowerPoint); experience with SharePoint is a plus. Strong business acumen with an external focus - customer-centric mindset and awareness of industry trends. Ability to thrive in a fast-paced, deadline-driven environment. Willingness and ability to travel as needed. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions , please refer to this Candidate Privacy Notice . For candidates based in China , please refer to this Candidate Privacy Notice . For candidates based in Vietnam , please refer to this Candidate Privacy Notice . We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . The Product Development organization within SharkNinja drives our global product roadmap from concept to shelf through the constant lens of the consumer. We are the "product CEOs" and partner cross-functionally with almost every other team within the company to drive high satisfaction for our end user and to drive business results. We are comprised of individuals from a variety of professional and educational backgrounds, from product marketing managers to consumer-focused engineers - but we all have one thing in common: we're consistently striving to deliver a 5-star experience for every customer on every product we bring to market. Responsibilities: Support the Shark Home business onsite in our Needham, MA headquarters with the development of successful and profitable programs for key products to ensure continued growth of the product portfolio - you will assist in leading new product development (creation and management) of assigned product(s) from brainstorm phase through mass production, as well as partner with leadership to define the over-arching category direction to a team of product developers. You are responsible AND accountable for progressing, reporting on, and actioning your and your team's deliverables. Define, develop, and iterate product specifications, marrying consumer wants/needs, white space in the market, and product technologies as the primary consumer advocate. Take ownership of your assigned categories' sales performance - partnering with others in the company to identify what products are working/not working; and recommend new product opportunities to fill those gaps. Lead competitive product analyses, giving your business partners insight into how Shark stacks up against the competition - and maintaining a clear lens on how we can constantly improve to make Shark the consumer's top choice every time. Be the voice of our legacy product lines: share insights and learnings from consumers and the market with Product Developers focused on NPD to ensure critical features and feedback are incorporated into next generation products. Partner with SharkNinja Testing and Quality organizations to define, develop, and manage quality and performance testing procedures. Act as the product "expert" for cross-functional team member questions and concerns. ATTRIBUTES & SKILLS: 4-5+ years of experience in product development, product marketing, marketing, human factors engineering, or a related field - preferable at a consumer goods company. Bachelor's Degree (or equivalent experience) in Business, Marketing, Management, Engineering, or a combination of the above. A "100% on" consumer-first perspective when it comes to introducing new products/processes or improving current products. A mindset geared toward building relationships across multi-functional teams, coupled with excellent interpersonal skills. COMMUNICATING FOR IMPACT, one of SharkNinja's SUCCESS DRIVERS, is immensely critical in this role. Highly-effective communication skills - both written (presentation/email) and face-to-face (ability to host succinct, effective conversations that solve problems and ability to make effective presentations to all levels of management) - are required . Strong project management skills, with the ability to prioritize effectively, manage multiple projects simultaneously, and stay organized in a fast-paced environment. A desire to learn and grow in a passionate environment. The ability to embrace transparency and shifting priorities while learning from each decision and focusing on the path forward. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice . For candidates based in China, please refer to this Candidate Privacy Notice . For candidates based in Vietnam, please refer to this Candidate Privacy Notice . We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
10/06/2025
Full time
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . The Product Development organization within SharkNinja drives our global product roadmap from concept to shelf through the constant lens of the consumer. We are the "product CEOs" and partner cross-functionally with almost every other team within the company to drive high satisfaction for our end user and to drive business results. We are comprised of individuals from a variety of professional and educational backgrounds, from product marketing managers to consumer-focused engineers - but we all have one thing in common: we're consistently striving to deliver a 5-star experience for every customer on every product we bring to market. Responsibilities: Support the Shark Home business onsite in our Needham, MA headquarters with the development of successful and profitable programs for key products to ensure continued growth of the product portfolio - you will assist in leading new product development (creation and management) of assigned product(s) from brainstorm phase through mass production, as well as partner with leadership to define the over-arching category direction to a team of product developers. You are responsible AND accountable for progressing, reporting on, and actioning your and your team's deliverables. Define, develop, and iterate product specifications, marrying consumer wants/needs, white space in the market, and product technologies as the primary consumer advocate. Take ownership of your assigned categories' sales performance - partnering with others in the company to identify what products are working/not working; and recommend new product opportunities to fill those gaps. Lead competitive product analyses, giving your business partners insight into how Shark stacks up against the competition - and maintaining a clear lens on how we can constantly improve to make Shark the consumer's top choice every time. Be the voice of our legacy product lines: share insights and learnings from consumers and the market with Product Developers focused on NPD to ensure critical features and feedback are incorporated into next generation products. Partner with SharkNinja Testing and Quality organizations to define, develop, and manage quality and performance testing procedures. Act as the product "expert" for cross-functional team member questions and concerns. ATTRIBUTES & SKILLS: 4-5+ years of experience in product development, product marketing, marketing, human factors engineering, or a related field - preferable at a consumer goods company. Bachelor's Degree (or equivalent experience) in Business, Marketing, Management, Engineering, or a combination of the above. A "100% on" consumer-first perspective when it comes to introducing new products/processes or improving current products. A mindset geared toward building relationships across multi-functional teams, coupled with excellent interpersonal skills. COMMUNICATING FOR IMPACT, one of SharkNinja's SUCCESS DRIVERS, is immensely critical in this role. Highly-effective communication skills - both written (presentation/email) and face-to-face (ability to host succinct, effective conversations that solve problems and ability to make effective presentations to all levels of management) - are required . Strong project management skills, with the ability to prioritize effectively, manage multiple projects simultaneously, and stay organized in a fast-paced environment. A desire to learn and grow in a passionate environment. The ability to embrace transparency and shifting priorities while learning from each decision and focusing on the path forward. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice . For candidates based in China, please refer to this Candidate Privacy Notice . For candidates based in Vietnam, please refer to this Candidate Privacy Notice . We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . At SharkNinja, we are redefining how products improve everyday life-and our Senior Director of Design & Advanced Development sits at the very heart of that ambition. We're seeking a creative leader and future thinker to head up our global Front-End Innovation team: a passionate, hands-on group of design storytellers, engineers, and inventors who bring breakthrough product ideas to life. This isn't just a design leadership role-it's about leading the spark behind SharkNinja's next generation of iconic products. You'll be the creative catalyst shaping what's next, helping teams turn blue-sky thinking into tangible, consumer-loved innovations that define categories. Your team will shape the early concept architecture that eventually fuels mass production through our NPD (New Product Development) pipeline. The ideal candidate is a designer at heart, with deep engineering and design credentials, a natural flair for storytelling, and a relentless passion for solving consumer problems in inventive, inspiring ways. What You'll Do Lead SharkNinja's Front-End Innovation team, responsible for driving concept creation, design storytelling, and early platform exploration across all product categories. Inspire a team of Industrial Designers and Product Design Engineers to generate physical and visual prototypes that sell ideas and excite cross-functional partners and senior executives. Be a design storyteller-capable of pitching future-focused concepts in a way that connects emotionally and drives alignment across the business. Champion a studio culture that blends hands-on making, iterative sketching, advanced prototyping, and bold thinking grounded in technical feasibility. Partner with Mechanical Engineering, R&D, Product Development, and Product Marketing to ensure early concepts are rooted in a strong, scalable product strategy. Integrate deep knowledge of materials, manufacturing methods (e.g., plastic injection molding, die casting, sheet metal), and DFM/DFA to ensure ideas are not just exciting-but achievable. Bring context and imagination to every phase of development, combining user insights, trend forecasting, and emerging technologies to shape future design visions. Cultivate a high-energy environment where curiosity, creativity, and invention are celebrated and continuously pushed forward. Maintain a consumer-obsessed mindset, with a focus on developing products that change behaviors, exceed expectations, and lead markets. What You'll Bring A degree in Product Design Engineering, Industrial Design, or a related field that blends design and engineering. A PDE background is highly valued for its unique balance of technical rigor and creative thinking. 10+ years of experience in product design and innovation, ideally in high-volume consumer goods environments. A rich portfolio of category-defining consumer products that demonstrate design excellence, storytelling, and successful commercialization. Proven leadership in building and developing creative teams-mentoring talent, championing new voices, and fostering collaboration across disciplines. An ability to lead with vision and conviction while remaining hands-on, detail-oriented, and deeply engaged in the creative process. A natural presenter and communicator, with the charisma and clarity to sell ideas across all levels of the organization-from engineers to executives. Strong technical foundation in high-volume manufacturing and an appreciation for the intersection of creativity and feasibility. A love for "making"-whether sketching, building, modeling, or hacking together ideas to inspire others. Bold thinking, grounded in insight, empathy, and a deep understanding of consumer behavior. A proficiency in SolidWorks or Creo, KeyShot, and Adobe Suite. Why This Role Matters This role is more than just product design-it's about shaping our future. You will lead a team of makers, storytellers, and engineers to uncover what's next, spark new possibilities, and turn compelling ideas into category-changing products. If you're obsessed with invention, fueled by creativity, and ready to lead a team that lives at the edge of what's possible-this is your moment. Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Pay Range $264,510 $323,290 USD Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice . For candidates based in China, please refer to this Candidate Privacy Notice . For candidates based in Vietnam, please refer to this Candidate Privacy Notice . We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
10/06/2025
Full time
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . At SharkNinja, we are redefining how products improve everyday life-and our Senior Director of Design & Advanced Development sits at the very heart of that ambition. We're seeking a creative leader and future thinker to head up our global Front-End Innovation team: a passionate, hands-on group of design storytellers, engineers, and inventors who bring breakthrough product ideas to life. This isn't just a design leadership role-it's about leading the spark behind SharkNinja's next generation of iconic products. You'll be the creative catalyst shaping what's next, helping teams turn blue-sky thinking into tangible, consumer-loved innovations that define categories. Your team will shape the early concept architecture that eventually fuels mass production through our NPD (New Product Development) pipeline. The ideal candidate is a designer at heart, with deep engineering and design credentials, a natural flair for storytelling, and a relentless passion for solving consumer problems in inventive, inspiring ways. What You'll Do Lead SharkNinja's Front-End Innovation team, responsible for driving concept creation, design storytelling, and early platform exploration across all product categories. Inspire a team of Industrial Designers and Product Design Engineers to generate physical and visual prototypes that sell ideas and excite cross-functional partners and senior executives. Be a design storyteller-capable of pitching future-focused concepts in a way that connects emotionally and drives alignment across the business. Champion a studio culture that blends hands-on making, iterative sketching, advanced prototyping, and bold thinking grounded in technical feasibility. Partner with Mechanical Engineering, R&D, Product Development, and Product Marketing to ensure early concepts are rooted in a strong, scalable product strategy. Integrate deep knowledge of materials, manufacturing methods (e.g., plastic injection molding, die casting, sheet metal), and DFM/DFA to ensure ideas are not just exciting-but achievable. Bring context and imagination to every phase of development, combining user insights, trend forecasting, and emerging technologies to shape future design visions. Cultivate a high-energy environment where curiosity, creativity, and invention are celebrated and continuously pushed forward. Maintain a consumer-obsessed mindset, with a focus on developing products that change behaviors, exceed expectations, and lead markets. What You'll Bring A degree in Product Design Engineering, Industrial Design, or a related field that blends design and engineering. A PDE background is highly valued for its unique balance of technical rigor and creative thinking. 10+ years of experience in product design and innovation, ideally in high-volume consumer goods environments. A rich portfolio of category-defining consumer products that demonstrate design excellence, storytelling, and successful commercialization. Proven leadership in building and developing creative teams-mentoring talent, championing new voices, and fostering collaboration across disciplines. An ability to lead with vision and conviction while remaining hands-on, detail-oriented, and deeply engaged in the creative process. A natural presenter and communicator, with the charisma and clarity to sell ideas across all levels of the organization-from engineers to executives. Strong technical foundation in high-volume manufacturing and an appreciation for the intersection of creativity and feasibility. A love for "making"-whether sketching, building, modeling, or hacking together ideas to inspire others. Bold thinking, grounded in insight, empathy, and a deep understanding of consumer behavior. A proficiency in SolidWorks or Creo, KeyShot, and Adobe Suite. Why This Role Matters This role is more than just product design-it's about shaping our future. You will lead a team of makers, storytellers, and engineers to uncover what's next, spark new possibilities, and turn compelling ideas into category-changing products. If you're obsessed with invention, fueled by creativity, and ready to lead a team that lives at the edge of what's possible-this is your moment. Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Pay Range $264,510 $323,290 USD Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice . For candidates based in China, please refer to this Candidate Privacy Notice . For candidates based in Vietnam, please refer to this Candidate Privacy Notice . We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at