Volunteers of America Mid-States

POSITION TITLE: Career Coach LOCATION: Louisville, KY STATUS: Full Time, Hourly, Non-Exempt PROGRAM: Recovery Reintegration Program REPORTS TO: Program Manager INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors.We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities.Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA!We offer a comprehensive benefits package to employees who meet eligibility requirements. BENEFITS: Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following: Health and Wellness Employee Assistance Plans (EAP) Health and Wellness Program Medical Coverage Dental Coverage Vision Coverage Flexible Spending Account Health Spending Account Short Term Disability MetLife Legal Plans Financial Wellbeing Competitive Compensation Packages Life Insurance (company paid) 403b retirement plan with company fund matching Employee discounts Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness) All company paid benefits and paid time off effective day one Work Culture Commitment Committee Justice Committee Integrity Committee Compassion Committee Retention Committee JOB SUMMARY AND QUALIFICATIONS: Under direction works in assigned communities to identify and engage target populations of the grant (assists individuals recovering from a substance use disorder to end their crisis by seeking and obtaining employment) to encourage and direct their participation in the RRP Program.WHAT YOU SHOULD HAVE: This position requires a high school diploma. Two years' customer service experience required. Knowledge of problems associated with target population preferred. Skills in oral and written communication. Ability to effectively communicate with target population. Ability to exercise tact, diplomacy, judgment, discretion and honesty. Must learn and apply agency and program policies and procedures. RESPONSIBILITIES: The ability to work independently and solve problems creatively. Superior written and oral communication skills. Appropriate and professional telephone communication skills. Ability and desire to maintain confidentiality of all persons requesting assistance, the services requested, and the outcome of his/her request. Computer skills, including the capacity to use Microsoft Office, Microsoft Excel and other programs to manage a high volume of detailed information and responsibilities. Demonstrate initiative and strive to continually improve process and relationships. Excellent time-management skills, including demonstrated ability to manage multiple projects and set priorities to meet deadlines. The aptitude to develop and maintain a deep understanding of the eligibility criteria and policies related to various federal and local public benefit programs. Ability to remain non-judgmental, empathetic, and respectful of the individuals in recovery we serve. Works in grant coverage area and surrounding counties to identify target population of the grant (individuals in recovery from substance use disorder). Establishes credibility with target population using a variety of communication and trust building techniques. Assesses and refers target population to social/vocational/educational services agencies, and area employers. Screens, refers, and enrolls individuals in recovery into the RRP program. Recruiting employers to serve as transformational employment sites Recruiting educational providers to serve as partners Understand employer's needs by learning about the business they perform and what they look for in an employee. Assessing clients for compatible employment opportunities. Ensures compliance with grant requirements. Ensures Volunteers of America's positive public image when working with social service agencies, local businesses, community partners, etc. Familiar with other Volunteers of America programs and services. To model agency core values of integrity, compassion, diversity, commitment and justice to all internal and external contacts. Understand the barriers that clients in rural areas face and how to best serve clients in these areas. Refer clients who do not qualify for the RRP program to other mainstream services for assistance, or to other employment/training in their service area when they do not meet eligibility. Participate in outreach activities. Maintain bi-weekly meetings with clients and employers to ensure all needs are being met. Conducting rapid job searches to assist clients in attaining employment. Demonstrate ability to relate to individuals in recovery and their family in a culturally appropriate manner. Documenting case management activities in the required time frame and format. Participate in all appropriate staff, supervision, case consultation, and training meetings. Identifies systemic barriers and communicates with organizational leadership about these barriers to work collaboratively to find viable solutions. Assumes other duties as assigned by the RRP Program Manager and Director of ARS SEKY Performance quality improvement (PQI) duties as assigned by supervision & PQI committee. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

POSITION TITLE: HR Generalist LOCATION: Louisville, KY STATUS: Full Time, Salary, Exempt PROGRAM: Administrative REPORTS TO: HR Director INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors.We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities.Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA!We offer a comprehensive benefits package to employees who meet eligibility requirements. BENEFITS: Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following: Health and Wellness Employee Assistance Plans (EAP) Health and Wellness Program Medical Coverage Dental Coverage Vision Coverage Flexible Spending Account Health Spending Account Short Term Disability MetLife Legal Plans Financial Wellbeing Competitive Compensation Packages Life Insurance (company paid) 403b retirement plan with company fund matching Employee discounts Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness) All company paid benefits and paid time off effective day one Work Culture Commitment Committee Justice Committee Integrity Committee Compassion Committee Retention Committee JOB SUMMARY AND QUALIFICATIONS: The Human Resources Generalist supports Volunteers of America's mission by assisting in HR functions that strengthen employee engagement, compliance, and workforce development. This role is responsible for assisting with full-cycle recruitment, onboarding, employee relations, performance management, training, benefits administration, HR reporting and analytics, and adherence to employment laws and agency policies. The HR Generalist partners with leaders and staff across programs to foster a workplace culture rooted in compassion, accountability, equity, and inclusion, while promoting employee growth, organizational effectiveness, and retention. WHAT YOU SHOULD HAVE: Bachelor's degree in Business, Human Resources, or a related field; equivalent combination of education and experience may be considered. Minimum of five (5) years of progressive HR experience, preferably in non-profit or mission-driven organizations. Professional HR certification preferred (SHRM-CP, HRCI-PHR, or HR Generalist Certification). Demonstrated experience in recruitment, employee relations, performance management, training, benefits administration, HR reporting, and analytics. Strong knowledge of federal, state, and local employment laws and regulations (EEO, FMLA, ADA, FLSA, COA, AAP, etc.). Ability to communicate clearly and effectively with a diverse workforce and foster positive workplace relationships. High initiative, integrity, and ability to maintain confidentiality. Strong organizational, analytical, and problem-solving skills with the ability to work in a fast-paced environment RESPONSIBILITIES: Assist with full-cycle recruitment, onboarding, and retention strategies to attract and retain mission-driven talent. Administer various human resource plans and procedures; assist in the development, implementation, and communication of personnel policies and procedures. Prepare, maintain, and update the employee handbook and policy/procedure manuals. Provide guidance to managers and employees on employee relations issues, conflict resolution, and policy interpretation. Maintain compliance with federal, state, and local employment laws and regulations (EEO, FMLA, ADA, FLSA, COA, AAP, etc.) and ensure HR policies align with organizational values. Collect, analyze, and report HR data to inform workforce planning, turnover, engagement, and strategic decision-making. Administer compensation, benefits, and leave programs while promoting employee well-being. Lead training and professional development programs that build staff skills and support career growth. Manage performance management processes, including goal setting, evaluations, coaching for improvement, and monitoring timely completion of performance appraisals. Conduct audits of HR documentation, including I-9s, job descriptions, and personnel files, ensuring accuracy and compliance with regulations. Revise and update job descriptions in collaboration with managers and leadership. Manage HRIS systems, ensuring data integrity, accuracy, and consistent auditing; serve as subject matter expert to employees on HRIS use. Prepare reports and maintain HR dashboards for leadership requests. Provide timely, professional, and courteous customer service to internal and external stakeholders. Manage and resolve employee relations issues, conducting thorough and objective investigations. Work closely with management and employees to improve workplace relationships, build morale, and increase productivity and retention. Support HR leadership in design, delivery, and continuous improvement of HR programs, processes, and projects. Collaborate with the Commitment Committee to create and implement strategic employee engagement initiatives that enhance retention and overall job satisfaction. Assist in identifying and implementing process improvements with strategic impact to increase HR efficiency and effectiveness. Assist in identifying and implementing process improvements with strategic impact to increase HR efficiency and effectiveness. Demonstrate knowledge and proficiency in HR services and maintain confidentiality at all times. Manage workload effectively by setting clear expectations around deliverables, deadlines, and priorities. Champion equity, inclusion, and belonging in all HR practices and initiatives. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

POSITION TITLE: Program Manager LOCATION: Bowling Green, KY Western & Northern KY STATUS: Full Time, Salaried, Exempt PROGRAM: Family Recovery Court REPORTS TO: Senior Program Manager INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors.We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities.Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA!We offer a comprehensive benefits package to employees who meet eligibility requirements. BENEFITS: Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following: Health and Wellness Employee Assistance Plans (EAP) Health and Wellness Program Medical Coverage Dental Coverage Vision Coverage Flexible Spending Account Health Spending Account Short Term Disability MetLife Legal Plans Financial Wellbeing Competitive Compensation Packages Life Insurance (company paid) 403b retirement plan with company fund matching Employee discounts Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness) All company paid benefits and paid time off effective day one Work Culture Commitment Committee Justice Committee Integrity Committee Compassion Committee Retention Committee JOB SUMMARY AND QUALIFICATIONS: The Program Manager oversees all operations of the Family Recovery Court Program in Western and Northern Kentucky and supports future program expansion. Current sites include Hardin, Christian, Hopkins, and Daviess counties. This position requires a blend of leadership, program development, and management skills. The ideal candidate will have experience in public relations, budgeting, and supervision, as well as strong clinical and critical thinking abilities. The Program Manager should serve as a positive role model for staff and demonstrate compassion and respect for individuals experiencing substance use disorders, mental illness, and related challenges. The Program Manager must understand and apply agency policies and procedures, as well as current substance use disorder treatment approaches. Preference is given to candidates who can train and supervise clinical staff and interns. The position may require some evening work and on-call availability. WHAT YOU SHOULD HAVE: A minimum Master's Degree with CSW/MFT/LPCA, LCSW/LMFT/LPCC/LCAC preferred.Two years of supervisory experience. RESPONSIBILITES: Provide visible, effective leadership to all Family Recovery Court staff and maintain strong relationships with internal and external partners. Work with the Senior Program Manager to ensure compliance with all state licensing regulations (908 KAR). Maintain and update the Family Recovery Court Program's policy and procedures manual and ensure staff compliance. Oversee all treatment services, including drug testing, clinical referrals, individual and group counseling, family sessions, education sessions, and aftercare referrals. Provide weekly supervision to Clinical Coordinators and other staff as needed. Address staff performance concerns promptly and support improvement plans. Ensure that program facilities meet fire safety, health, and maintenance standards. Represent Volunteers of America (VOA) in local committees and community settings. Provide crisis intervention and emergency consultation when needed. Submit monthly and quarterly reports on time. Complete assigned Performance Quality Improvement (PQI) tasks. Serve as a liaison with community partners to strengthen collaboration and resource sharing. Work with the Senior Program Manager to develop and implement annual strategic plans that align with the agency's overall goals. Represent VOA programs and initiatives at local, state, and national levels as appropriate. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

POSITION TITLE: Kitchen Manager - Unity House LOCATION: Louisville, KY STATUS: Full Time, Hourly, Non-Exempt PROGRAM: VOA Home REPORTS TO: Program Manager INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors.We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities.Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA!We offer a comprehensive benefits package to employees who meet eligibility requirements. BENEFITS: Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following: Health and Wellness Employee Assistance Plans (EAP) Health and Wellness Program Medical Coverage Dental Coverage Vision Coverage Flexible Spending Account Health Spending Account Short Term Disability MetLife Legal Plans Financial Wellbeing Competitive Compensation Packages Life Insurance (company paid) 403b retirement plan with company fund matching Employee discounts Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness) All company paid benefits and paid time off effective day one Work Culture Commitment Committee Justice Committee Integrity Committee Compassion Committee Retention Committee JOB SUMMARY: The Kitchen Manager plans and prepares food/menus, orders food and supplies, supervises other kitchen personnel, and schedules/coordinates kitchen activities. The Kitchen Manager also: Ensures that the programs are operating within budget. Ensures that the programs are serving nutritional meals to participants and participating in the Child Nutrition Program with the state. Ensures compliance with licensure and other regulatory agencies as pertains to food service and nutritional requirements. Models agency core values of integrity, compassion, commitment & justice to all internal and external contacts. WHAT YOU MUST HAVE: This position requires a high school diploma, GED or equivalent and related experience in food preparation and service. Associates in culinary arts preferred. Ability to coordinate purchases based on program needs; ability to effectively communicate with staff, vendors and volunteers; ability to maintain accurate records; ability to recruit, hire, train, motivate and evaluate staff; ability to operate within a budget. Must learn and apply agency personnel policies and procedures; Health Department and USDA regulations; and appropriate federal, state and local regulations. Must have valid KY Driver License- with satisfactory driving record; Must have the ability to be CPR/First Aid certified, upon 30 days of employment; successfully pass a Criminal Background Check and Sex Offender Registry Check RESPONSIBILITES: 1. Preparing nutritional menus and meals for Unity House. 2. Control inventory and budget. 3. Order all food and non-food supplies for the kitchen. 4. Ensure food storage complies with state, federal and/or local regulations. 5. Monitors climate control on all refrigerated and/or freezer units. 6. Maintain food service standards for the program 7. Ensure the cleanliness of the kitchen and cafeteria areas. 8. Coordinates and assists with all special events. 9. Supervises performance of work activities by cooking staff, interns and clients. 10. Maintains accurate and up-to-date records of purchase and distribution. 11. With the assistance of the Program Manager, hires, trains, motivates, evaluates, and directs staff. 12. Completes required paperwork, and all internal/external reports. 13. Develops relationships with food service employers in order to assist in the job placement of our clients. 14. Facilitates nutritional life skills class with the clients. 15. All other duties as assigned. 16. Perform other duties as assigned. 17. Maintain a current CPR and First Aid certificate 18. Ensure that staff/clients have sufficient supplies. 19. Deals with incidents of low performance Kitchen staff as outlined in agency policy and procedures. 20. Other duties as designated We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

POSITION TITLE: Cook LOCATION: Louisville, KY STATUS: Full-Time, Hourly, Non-Exempt PROGRAM: Unity House Family Emergency Shelter REPORTS TO: Lead Cook INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors.We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities.Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA!We offer a comprehensive benefits package to employees who meet eligibility requirements. BENEFITS: Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following: Health and Wellness Employee Assistance Plans (EAP) Health and Wellness Program Medical Coverage Dental Coverage Vision Coverage Flexible Spending Account Health Spending Account Short Term Disability MetLife Legal Plans Financial Wellbeing Competitive Compensation Packages Life Insurance (company paid) 403b retirement plan with company fund matching Employee discounts Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness) All company paid benefits and paid time off effective day one Work Culture Commitment Committee Justice Committee Integrity Committee Compassion Committee Retention Committee Training & Development VOA LEAD Program- Leadership Development Program VOA University - Staff Development VOA Academy - Clinical Training and Development JOB SUMMARY AND QUALIFICATIONS: In conjunction with the Lead Cook, the cook will prepare meals and maintain the kitchen area. WHAT YOU SHOULD HAVE FOR THIS ROLE: Experience in food preparation is necessary, and the ability to follow a menu is a requirement.A high school diploma or equivalent is needed. RESPONSIBILITIES: 1. Prepare and serve meals. 2. Help on special activities or occasions. 3. Work independently on scheduled meals. 4. Maintain personal hygiene. 5. Help maintain food service standards in compliance with regulations. 6. Adhere to schedule developed by head cook. 7. Follow directions of head cook. 8. Aid in completion of kitchen tasks. 9. Performance Quality Improvement (PQI) duties as assigned by supervision & PQI Committee. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

POSITION TITLE: Associate Director of Development - TN LOCATION: Memphis, Nashville, Knoxville, TN STATUS: Full Time, Salaried, Exempt PROGRAM: External Relations REPORTS TO: Senior Director of Fund Development INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors.We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities.Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA!We offer a comprehensive benefits package to employees who meet eligibility requirements. BENEFITS: Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following: Health and Wellness Employee Assistance Plans (EAP) Health and Wellness Program Medical Coverage Dental Coverage Vision Coverage Flexible Spending Account Health Spending Account Short Term Disability MetLife Legal Plans Financial Wellbeing Competitive Compensation Packages Life Insurance (company paid) 403b retirement plan with company fund matching Employee discounts Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness) All company paid benefits and paid time off effective day one Work Culture Commitment Committee Justice Committee Integrity Committee Compassion Committee DE&I Committee Retention Committee Training & Development VOA LEAD Program- Leadership Development Program VOA University - Staff Development VOA Academy - Clinical Training and Development JOB SUMMARY AND QUALIFICATIONS: The Director of Development is responsible for all fundraising and community engagement activities for Volunteers of America in Tennessee. The director cultivates partnerships that build and sustain strategic relationships to support the mission of VOA Mid-States. WHAT YOU SHOULD HAVE: The successful candidate will have a bachelor's degree and five years of successful multi-faceted development experience including major gifts, special events, corporate relations, development of proposals, communications, and public relations. Excellent oral and written co1n1nunications skills; experience collaborating with volunteers and boards is a plus. Knowledge of Microsoft 365 and Raiser's Edge or similar CRM tools. RESPONSIBILITIES: 1. Plan and execute annual major gifts initiatives generating support from individuals, corporations, and foundations meeting agreed upon annual goals. 2. Plan and implement special events which include the annual golf tournament and fundraising dinner. 3. Research, identify, and cultivate new prospects and steward existing donors. 4. In partnership with the Marketing and Communications team manage external affairs: media relations, PR, and co1n1nunity relations activities. 5. Work with program managers in developing proposals to facilitate program support and expansion. 6. Recruit and support Tennessee Advisor Councils to assist in fundraising. 7. Work with program staff state-wide to support community engagement and fundraising efforts across the state. 8. Travel as needed to meet with RRS, staff, and Development and Communications Team. 9. Performance Quality Improvement (PQI) duties as assigned by supervision & PQI Committee. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

POSITION TITLE: Career Coach LOCATION: New Albany, IN STATUS: Full Time, Hourly, Non-Exempt PROGRAM: VOA Works REPORTS TO: Program Manager INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors.We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities.Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA!We offer a comprehensive benefits package to employees who meet eligibility requirements. BENEFITS: Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following: Health and Wellness Employee Assistance Plans (EAP) Health and Wellness Program Medical Coverage Dental Coverage Vision Coverage Flexible Spending Account Health Spending Account Short Term Disability MetLife Legal Plans Financial Wellbeing Competitive Compensation Packages Life Insurance (company paid) 403b retirement plan with company fund matching Employee discounts Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness) All company paid benefits and paid time off effective day one Work Culture Commitment Committee Justice Committee Integrity Committee Compassion Committee Retention Committee JOB SUMMARY AND QUALIFICATIONS: Assisting people in our market to choose, obtain, and retain integrated employment within the community. WHAT YOU SHOULD HAVE FOR THIS ROLE: Demonstrated skills and ability in word processing and verbal presentation. Maintain a valid driver's license, and maintain insurability as defined by the agency liability insurance carrier. Maintain insurance on personal vehicle. Current proof of insurance must be maintained in the personnel file. Must possess and maintain reliable transportation that meets state requirements for transporting persons served. Must possess or be able to obtain CPR, and first aid certification annually and perform as necessary. RESPONSIBILITIES: Demonstrated skills and ability in word processing and verbal presentation. Maintain a valid driver's license, and maintain insurability as defined by the agency liability insurance carrier. Maintain insurance on personal vehicle. Current proof of insurance must be maintained in the personnel file. Must possess and maintain reliable transportation that meets state requirements for transporting persons served. Must possess or be able to obtain CPR, and first aid certification annually and perform as necessary. Develop person centered, meaningful strategies and an employment plan for achieving employment goals of the person served and conduct meetings as appropriate for each employment candidate. Provide motivation, support and counseling as necessary to enhance job readiness for people seeking jobs. Identify labor and employer needs utilizing job development activities, which may include employer contacts, job restructuring, needed accommodations, negotiating duties and compensation Utilize job and cultural analysis to determine job requirements, then match those needs with personal interests and abilities of qualified candidates Coordinate or provide on-going consultation, guidance and follow-up support as required by employee/employer needs. Promote and facilitate integration of the employee into work and community culture through natural supports related to advocacy, positive co-worker relationships and formation of linkages with community resources and services Provide or coordinate ongoing long-term support services reflecting the needs and desires of the person served. Initiate process to secure performance/satisfaction feedback from employee/employer and funding source and utilize results to improve services. Work individually and/or with support team members to make efficient use of time and generate required levels of production. Maintain records and progress reporting systems in compliance with agency and position standards/ regulations. Work cooperatively with co-workers, individuals seeking services, the people in that person's life, Vocational Rehabilitation, BDDS, and various vendors We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

POSITION TITLE: Restorative Justice Case Manager Specialist - ATD LOCATION: Owensboro, KY STATUS: Full Time, Salary, Exempt PROGRAM: Restorative Justice REPORTS TO: Restorative Justice Program Manager INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors.We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities.Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA!We offer a comprehensive benefits package to employees who meet eligibility requirements. BENEFITS: Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following: Health and Wellness Employee Assistance Plans (EAP) Health and Wellness Program Medical Coverage Dental Coverage Vision Coverage Flexible Spending Account Health Spending Account Short Term Disability MetLife Legal Plans Financial Wellbeing Competitive Compensation Packages Life Insurance (company paid) 403b retirement plan with company fund matching Employee discounts Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness) All company paid benefits and paid time off effective day one Work Culture Commitment Committee Justice Committee Integrity Committee Compassion Committee DE&I Committee Retention Committee Training & Development VOA LEAD Program- Leadership Development Program VOA University - Staff Development VOA Academy - Clinical Training and Development JOB SUMMARY AND QUALIFICATIONS: The RJ Case Manager Specialist I shall provide case management services with referred individuals and their families while also implementing appropriate restorative justice practices. WHAT YOU SHOULD HAVE FOR THIS ROLE: • Bachelor's degree in Social Work, Psychology, Sociology, Human Services, or related field, can be within four (4) months/one semester of obtaining degree; up to three (3) years of experience. • Interest in working with justice-involved and disenfranchised populations is highly desired. • Excellent interpersonal skills with demonstrated abilities in written reports/business correspondence are required. • Effective oral communication skills to include demonstrated ability of public speaking or presentations to groups. • Proficient with MS Office software. RESPONSIBILITIES: The RJ Case Manager Specialist I will: 1. Maintains caseload consistent with Alternative to Detention program requirements, restorative justice, and case management processes in the assigned catchment area. 2. Implements case management processes upon receipt of the referral to include assessment, development of case plan, and monitoring case plan through case closure and discharge. 3.Maintains a daily contact schedule for each client referred which involves day phone contact and weekly face-to-face meeting while the client is under supervision as an alternative to detention. 4.Facilitates restorative justice practice for assigned cases consistent with department and project requirements once the charges are referred to VOA Restorative Justice. 5.Compiles, inputs and tracks case management and restorative justice processes in online case management system. 6.Complete and maintain accurate documentation for case management and restorative justice practices in the online case management system consistent with policies. 7.Complete all required reports and documentation consistent with program standards and funding requirements. 8. Assists in the recruitment of community volunteers. 9. Represents VOA and VOA Justice in the community. 10. Cultivates and maintains relationships with community organizations to provide support services for conferences participants. 11Seeks and engages in personal and professional development opportunities. 12Participates in staff meetings and supervision meetings. 13 Assists with special projects as assigned. 14 Assists and supports all VOA Restorative Justice project sites including case management and travel. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.