Collaborative Support Programs

Description: Under the direction of the Regional Coordinator, the Team Leader oversees the day-to-day operations of assigned regional programs, ensuring efficient, high-quality service delivery and operational excellence. This role provides leadership through staff training, coaching, performance management, strategic planning, and ongoing monitoring of program goals and outcomes. The Team Leader is responsible for leading the delivery of recovery-oriented, person centered services grounded in trauma-informed principles. HIGHLIGHTS Ensures the team is following protocol for charting and recording current treatment information for residents (i.e., ongoing documentation of current medications and follow-up appointments). Confirms documentation is done on time and with quality to ensure adherence to all DMHAS/Medicaid standards. Ensures that all billing notes clearly reflect the services provided, are consistent with the individual's treatment goals and progress, and maintain continuity between assessments, treatment plans, interventions, and outcomes. Actively participates in meetings with service providers to develop, review, and update comprehensive Individual Recovery Plans (IRPs). Collaborates with internal and external team members to ensure coordinated, person centered service delivery, promotes effective communication across providers, and helps align treatment goals, interventions, and supports to meet the individual's identified needs and facilitate positive outcomes. Provides effective supervision, guidance, and support to direct reports by fostering accountability, professional development, and high-quality performance. Full-time Benefit Eligible (Medical, free DMO dental & free vision) including 6 weeks PTO & 11 Holidays Hourly Rate: $26.44 - $28.85 depending on education & credentials Requirements: MUST have a Master's degree in a mental health field. Minimum of 2+ years experience in a supervisory role. Demonstrates the ability to prepare clear, concise, accurate, and clinically appropriate billable progress notes. Knowledge of Community Support Services (CSS), psychiatric rehabilitation principles, recovery-oriented practices, housing stability interventions, and person-centered planning preferred. Demonstrated ability to work effectively under pressure while managing multiple priorities in fast-paced and high-stress environments. Skilled in assessing and responding to crises with professionalism, sound judgment, and composure, while ensuring the safety, stability, and well-being of individuals served. Ability to de-escalate challenging situations, make timely decisions and coordinate appropriate interventions. Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills which fosters teamwork. Proficient in Excel, MS Office products, as well as general computer literacy. Proven ability to engage and support individuals with mental health diagnoses using empathy, professionalism, and trauma-informed practices. Bilingual skills are a plus! MUST have a valid driver's license and acceptable driving record. Lived Experience: CSPNJ prioritizes hiring people who use their own life experience dealing with mental health/substance use challenges to inspire and support others. PM22 Compensation details: 26.44-28.85 Hourly Wage PI896d3cab99a4-5158

Description: CSPNJ, a mental health nonprofit agency, is seeking a full-time Team Leader for its Enhanced Services program. Under the direction of the Regional Coordinator, the Team Leader oversees the day-to-day operations of the Enhanced Services team, ensuring effective service delivery and team coordination. The team provides direct support, skill development, and connections to community resources for residents experiencing psychiatric disabilities, substance use challenges, and/or involvement with the legal system. This position supports a 24/7 program and requires flexibility to work assigned shifts, including weekends and holidays. HIGHLIGHTS Collaborates with the Clinical Plan Coordinator to ensure timely completion of CRNAs and other required clinical assessments. Confirms documentation is done on time and with quality to ensure adherence to all DMHAS/Medicaid standards. Ensures that all billing notes clearly reflect the services provided, are consistent with the individual's treatment goals and progress, and maintain continuity between assessments, treatment plans, interventions, and outcomes. Participates in collaborative meetings with service providers to develop and implement comprehensive IRPs, ensuring continuity and coordination of care. Provides supportive services that promote independence, skill development, and personal growth while empowering residents to achieve their goals and maximize their potential. Rotating weekends on call by phone (added compensation for on call rotation and any outreaches needed). Full-time Benefit Eligible (Medical, free DMO dental & free vision) including 6 weeks PTO & 11 Holidays Hourly Rate: $26.44 - $28.85 depending on education & credentials Requirements: MUST have a Master's degree in a mental health field. Minimum of 2+ years experience in a supervisory role. Minimum of 3+ years of experience providing community-based behavioral health, psychiatric rehabilitation, supportive housing, Community Support Services (CSS), or related human services. Knowledge of Community Support Services (CSS), psychiatric rehabilitation principles, recovery-oriented practices, housing stability interventions, and person-centered planning preferred. Skilled in assessing and responding to crises with professionalism, sound judgment, and composure, while ensuring the safety, stability, and well-being of individuals served. Demonstrates strong clinical judgment, sound decision-making, and the ability to develop effective solutions. Ability to analyze processes and information, identify trends and areas for improvement, and implement strategies that enhance service delivery. Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills that promote collaboration and teamwork. Ability to work compassionately and professionally with individuals experiencing mental health and/or substance use challenges. Proficiency with Microsoft Office and general computer systems. Bilingual skills are a plus! MUST have a Valid New Jersey Driver's License with an acceptable driving record required. Lived Experience: CSPNJ values the perspectives of individuals who have used their own experiences with mental health and/or substance use challenges to inspire, support, and empower others. PM22 Compensation details: 26.44-28.85 Hourly Wage PI68c7640e145e-4891