Wesley Group

Title: Customer Relationship Process Specialist Department: Relationship Management Team Location: Franklin, TN (In-Office) Schedule: Monday - Thursday 9:00 AM - 5:00 PM, Friday 9:00 AM - 3:00 PM Join a Culture Like No Other! Are you ready to be part of a team that values collaboration, growth, and creating exceptional experiences for clients? At Wesley Financial Group, we're more than just a workplace - we're a community that thrives on innovation, support, and making a difference. We're looking for a Customer Relationship Process Specialist to join our dynamic team. This role is at the heart of our mission: helping clients navigate the timeshare exit process to secure successful outcomes, all while ensuring an unparalleled customer experience. Why You'll Love Working Here: Comprehensive Benefits: Medical, Dental, and Vision Insurance. Secure Your Future: 401K with a generous company match. Time to Recharge: Generous PTO - start accruing from day one! Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule. Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs. Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces. Growth & Coaching: Learn from industry professionals committed to your success. Diverse & Inclusive: We embrace what makes each team member unique! Your Role: Serve as the primary point of contact for assigned clients and serve as the liaison between the client and the timeshare. Conduct scheduled client calls and routine check-ins Manage a full client load, ensuring timely task completion and accurate documentation. Formulate communications for clients to send to the timeshare Review client files and documentation to determine next steps Accurately update Salesforce with all client activity and status changes Maintain required call volume and productivity expectations Address client concerns using approved de-escalation techniques Follow compliance-approved scripting, protocols, and internal procedures Collaborate with team members and participate in meetings, training, and coaching Key Skills and Proficiencies: Thrives in a highly adaptive, results-driven environment by maintaining control of client experience and process despite shifting variables and external dependencies. Strong self-management and time management skills ; able to work independently and stay motivated. Strong written and verbal communication skills Excellent organization and time management abilities Ability to manage multiple priorities in a fast-paced environment Confidence handling difficult conversations and client objections High attention to detail and documentation accuracy Ability to work independently and as part of a team Ready to Make a Difference? This is more than just a job - it's your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth. Apply now and discover what makes Wesley Financial Group truly stand out. We can't wait to welcome you to the team! Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply. Location: Franklin, TN (In-Office) Schedule: Monday - Thursday 9:00 AM - 5:00 PM, Friday 9:00 AM - 3:00 PM Compensation details: 24.04 Hourly Wage PI6a3facc3cf22-9697

About the Role Are you a natural leader who thrives on turning challenges into opportunities? As our Client Retention Manager , you'll be at the heart of what keeps our business growing - our clients. You'll lead the strategic vision and day-to-day excellence of our Client Retention department, building and empowering a team that's passionate about reducing churn and delivering an outstanding client experience. This isn't just about putting out fires (though you'll be the go-to for the toughest escalations). It's about leading with empathy, digging into the data, optimizing processes, and creating a high-performance culture where your team - and our clients - can thrive. You'll partner closely with the Director of Client Support to ensure retention strategies are fully aligned with company goals, and you'll have the autonomy to make a real impact. Responsibilities Drive data-informed strategy by analyzing department-wide Salesforce data and KPIs to uncover trends, forecast retention rates, and deliver actionable insights to leadership. Build the playbook - develop and continuously refine processes, de-escalation protocols, and financial negotiation guidelines that keep the team consistent and operations running smoothly. Tackle the tough cases by problem-solving complex customer situations, including hardship cases, payment arrangements, and enrollment agreement disputes. Break down silos by collaborating with Sales, Resolution, and Client Support to share feedback and address the root causes of client dissatisfaction. Champion innovation by overseeing the rollout of new tools and technologies that streamline the retention process. Grow your team through regular performance reviews and development initiatives that fuel positive growth within the department. Be a client advocate - lead with empathy and serve as an additional escalation point and proactively conduct check-ins to get ahead of potential issues before they escalate. Maintain standards by ensuring all team members stay compliant with company and departmental policies and procedures. Be a proactive problem-solver - identify recurring client pain points and breakdowns by analyzing patterns and trends, and collaborate cross-functionally with the appropriate teams to communicate findings and develop solutions collectively. Stay ready to pitch in - take on additional responsibilities and contribute to special initiatives as they arise. Key Skills & Proficiencies Strong analytical and problem-solving mindset with the ability to identify recurring client challenges, communicate findings effectively, and collaborate with cross-functional teams to develop and implement solutions. Excellent time management and the ability to juggle multiple priorities without missing a beat Exceptional strategic thinking and conflict resolution skills, especially when the pressure is on High emotional intelligence - you can read a room, adapt your communication style on the fly, and build trust quickly Comfortable working independently and collaboratively within a team Strong sense of accountability - both for yourself and in holding others to clear expectations Outstanding written and verbal communication skills A professional, positive attitude Flexibility and adaptability when plans shift Sharp prioritization instincts with the good judgment to delegate when appropriate Keen attention to detail with a results-driven mindset Proficiency with Excel, Google Sheets, G-Suite, and NetSuite Education & Experience 6 months to 1 year of hands-on experience with Salesforce (or another CRM), with the initiative to identify and champion ways to better leverage the platform for the team 3-5 years of professional communications experience in an office setting, including polished written and verbal correspondence with strong grammar, spelling, and sentence construction 3-5 years of experience in a customer success, retention, or dispute-related role 1-2 years of leadership or management experience, ideally in a similar role PIb8494f12eeb9-3269

Sales Qualification Specialist $120K-$160K Top Earners Warm Leads No Cold Calling 4-Day Work Week Warm Leads Only Weekly Pay INC 500 Company The Opportunity Ready to join the top 5% of sales professionals? We're Wesley Financial Group, an INC 500 company that helps people who've been misled get out of their timeshares. And yes, we're growing fast and looking for sales talent who wants to: Work only 4 days a week (hello, 3-day weekends!) Earn serious money ($120K-$160K for our top 10%) Get paid weekly (including your commissions!) Feel good about helping real people solve real problems Never make another cold call (our marketing team delivers 3,000+ warm leads weekly) Requirements: Must successfully pass all training assessments upon completion of the 2-week training program Ability to attend and participate in training for the first two (2) weeks according to the schedule provided at the time of hire Must have technical experience using multiple platforms, including CRM systems , and be comfortable operating a Mac What You'll Do As a Sales Qualification Specialist, you'll be the crucial first step in helping people find freedom from problematic timeshares: Connect with warm leads who have already reached out to us through outbound sales calls Understand their unique situation through thoughtful conversation Pre-qualify prospects for our services Schedule appointments with our closing team Track interactions in Salesforce Your Schedule Tennessee: Monday-Thursday, 9am-7pm (In-Office, Franklin) You'll Thrive Here If You: Have 2-3 years of proven sales experience (telesales preferred) Consistently hit or exceed sales targets Are highly organized and self-motivated Have strong computer skills (Salesforce experience a plus) Communicate clearly and professionally Want to feel good about the work you do every day Award-Winning Culture We've collected over 75 business awards since 2020, including: 2024 Great Place to Work Certified Fortune Magazine's Best Workplaces for Women Nashville Business Journal's Best Places to Work Inc. 5000 Fastest Growing Company What's In It For You Exceptional Earnings: Base salary + uncapped commission with top performers earning $120K-$160K Weekly Pay: Commissions paid every week (not monthly or quarterly!) Monthly Bonuses: Nearly 50% of our team hits bonus targets regularly Premium Benefits: MacBook provided for work tasks 401(k) with company match Comprehensive medical, dental, and vision insurance Company-paid short-term disability Life insurance and parental leave Employer-funded HSA Generous PTO + 9 paid holidays + 2 floating holidays The Workspace Our modern offices aren't your typical corporate cubicle farms: World-class onsite fitness center Walking trails and natural courtyard with WiFi Food center and regular food truck visits Team-building lounge areas The occasional foosball tournament Relaxation on-demand with our in-office massage chairs-because we know how important it is to take a break and recharge Growth Opportunities We believe in promoting from within. Join a company that invests in your development through: Leadership training programs Clear advancement pathways Robust employee recognition Monthly town hall meetings that keep everyone informed Ready to Join Our Team? If you're looking to push your sales career to the next level with a company that values your talent, rewards your success, and respects your time-this is it. Apply now and let's talk! Wesley Financial Group is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify. In Office Franklin TN - Monday - Thursday 9am - 7pm (4 Day Weekend) Compensation details: 00 Yearly Salary PI989f48eb5-

Hiring in Las Vegas, NV - In Office Warning: You're going to want to click "APPLY" before you finish reading. This is for closers. Period. Chuck McDowell's Wesley Financial Group, the leader in timeshare cancellation, is on a mission to find top-tier sales talent with the drive (and skill) to earn serious money, feel good about what they do, and never worry about cold calling or prospecting again. Picture this: Warm, pre-set appointments dropped directly onto your calendar A 2020 INC 500 company offering base pay + commissions + 401k match + health benefits A culture that values its salespeople and invests in them with coaching, support, and real opportunity for growth No Cold Calling. No Prospecting. Ever. Sound too good to be true? It isn't. We're looking for the top 5%, people who hate average. Our top 20% made $259,209 - $286,060 last year. (By the way, the "average" rep here still clocked in at $232,192 last year.) If you're driven , organized , and refuse to be average , keep reading. If not, this isn't the job for you. Job Summary: You will be responsible for calling preset scheduled sales appointments of timeshare owners who have requested help in canceling their timeshare with Wesley Financial Group, LLC, and onboarding them as clients. This includes pricing our services, sending and reviewing our agreement, and getting the client set up for onboarding. IMPORTANT: Every appointment is pre-qualified by our Qualification Specialists and placed directly on your calendar. Our fully staffed marketing team provides leads (currently more than 3,000/week) to ensure a constant flow of new appointments. This is a closing job ONLY. No cold calling. No prospecting. The ideal person for this job is a successful salesperson who has a track record of hitting sales targets and is extremely well organized, highly motivated, and has a positive attitude. Essential Duties & Responsibilities (including, but not limited to): Call appointments in an efficient and timely manner Ask questions to understand the prospect's situation with their timeshare and onboard them for our services Explain the value and process of working with Wesley Financial Group, LLC Input client information into Salesforce Requirements: Computer skills (Google Suite/Microsoft Office preferred) 2-3 years of sales experience (timeshare or phone sales preferred) Salesforce experience is a plus Excellent communication skills (verbal and written) Ability to work independently in a fast-paced environment Compensation: Base pay Uncapped commission . Commissions paid weekly Benefits: 401k match Comprehensive benefits package: medical, dental, and vision plans, company-paid short-term disability, life insurance, parental leave, and employer-funded HSA Las Vegas, NV: Onsite In Office Friday - Monday 9am - 7pm Why Wesley? Wesley Financial Group, LLC has been in business for over 10 years. We are a 200+ employee company with a platinum rating through Dun & Bradstreet and were ranked on INC 500 in 2020 as the 203rd fastest-growing privately held company in the U.S. We've won over 75 business awards since 2020, including: 2024 Great Place to Work Certified 2023 Great Place To Work Certified 2023 Business Intelligence Group - Excellence in Sales & Marketing 2022 Inc. 5000 Fastest Growing Company 2021 Gold Stevie Award - Fastest Growing Company 2021 Fortune Magazine - Best Workplaces for Women 2021 Nashville Business Journal - Best Places to Work 2021 CEO Views - Top 50 Best Companies of the Year 2020-21 Inc. 500 Fastest Growing Company 2020 Fortune Magazine - Best Places Workplaces Millenials 2020 Business Intelligence Group - Best Places to Work Aside from business accolades, Wesley Financial Group is strongly dedicated to giving back to the community. Through donations and volunteer work, we always strive to help others whether through our services or through our charitable work. Additional PERKS for being a Wesley Employee: Leadership training and advancement opportunities Robust employee recognition programs Ability to participate in company-wide community outreach programs Competitive wages and bonuses Fun engaging company-wide events and activities Generous PTO plus 9 paid holidays and 2 floating holidays Outstanding work/life balance Open communication: monthly town hall meetings Spirited and passionate team environment with members who display core values of teamwork and integrity A welcome box of Wesley swag Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify. Friday - Monday (weekend shift) 9am - 7pm In Office Compensation details: 60 Yearly Salary PI45a5d476c87a-9291

Title: Customer Account Negotiation Specialist Department: Relationship Management Team Location: Franklin, TN (In-Office) Schedule: Monday - Thursday 9:00 AM - 5:00 PM, Friday 9:00 AM - 3:00 PM Join a Culture Like No Other! Are you ready to be part of a team that values collaboration, growth, and creating exceptional experiences for clients? At Wesley Financial Group, we're more than just a workplace - we're a community that thrives on innovation, support, and making a difference. We're looking for a Customer Account Negotiation Specialist to join our dynamic team. This role is at the heart of our mission: helping clients navigate the timeshare exit process to secure successful outcomes, all while ensuring an unparalleled customer experience. Why You'll Love Working Here: Comprehensive Benefits: Medical, Dental, and Vision Insurance. Secure Your Future: 401K with a generous company match. Time to Recharge: Generous PTO - start accruing from day one! Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule. Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs. Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces. Growth & Coaching: Learn from industry professionals committed to your success. Diverse & Inclusive: We embrace what makes each team member unique! About the Role You're the person clients count on. In this role, you'll serve as the primary point of contact for Wesley Financial Group clients - owning the relationship from start to finish. Whether you're navigating a tough conversation, pushing documentation across the finish line, or making sure no email sits unanswered, you bring a level of care and precision that clients can feel. If you're someone who thrives on solving problems, communicates with confidence, and takes pride in getting things right, this is where you'll do your best work. Your Responsibilities Be the client's go-to - Serve as the main point of contact, setting clear expectations and keeping communication flowing at every stage Negotiate with purpose - Work with clients and external contacts to drive conversations toward the best possible outcomes De-escalate with confidence - Handle difficult or emotional client situations with patience, empathy, and professionalism Keep documentation airtight - Ensure all client submissions for release are timely, complete, and accurate Deliver exit packages on time - Prepare and send exit packages with speed and meticulous attention to detail Own the call queue and inbox - Manage live calls and the team email inbox with responsiveness and a steady hand Maintain spotless records in Salesforce - Log every interaction and update client files with thoroughness and accuracy Collaborate on client files - Work closely with your team to manage both new and existing client accounts Respond within 24 hours - Keep turnaround tight on all emails, calls, and client feedback - no one gets left waiting Communicate consistently across every channel - Uphold a professional, polished tone whether you're on the phone, writing an email, or sending mail What You Bring Negotiation and conflict resolution chops - You know how to find common ground and guide tough conversations to a productive place Sharp de-escalation and problem-solving instincts - Pressure doesn't rattle you; it focuses you A results-driven mindset - You measure your success by outcomes, not just activity Excellent communication skills - Clear, professional, and confident in both writing and conversation Strong interpersonal skills - You build trust quickly and treat every interaction as an opportunity to strengthen the relationship Independence and teamwork in equal measure - You're self-directed but always ready to collaborate Time management that keeps you ahead - You juggle competing priorities without dropping the ball Flexibility for a fast-paced environment - You adapt easily when plans shift and new challenges pop up A detail-oriented approach - Accuracy isn't an afterthought for you; it's the standard Smart prioritization skills - You know what needs your attention now and what can be delegated Proficiency with Salesforce, Excel, Google Sheets, and Google Workspace A minimum of 2 years of customer service experience - this is required Ready to Make a Difference? This is more than just a job - it's your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth. Apply now and discover what makes Wesley Financial Group truly stand out. We can't wait to welcome you to the team! Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply. Location: Franklin, TN (In-Office) Schedule: Monday - Thursday 9:00 AM - 5:00 PM, Friday 9:00 AM - 3:00 PM Compensation details: 50000 Yearly Salary PI3b2cae4f89e7-6398

Inside Sales Representative $120K-$160K Top Earners Warm Leads NO Cold Calling 4-Day Work Week Warm Leads Only Weekly Pay INC 500 Company The Opportunity Ready to join the top 5% of sales professionals? We're Wesley Financial Group, an INC 500 company that helps people who've been misled get out of their timeshares. And yes, we're growing fast and looking for sales talent who wants to: Work only 4 days a week (hello, 3-day weekends!) Earn serious money ($120K-$160K for our top 10%) Get paid weekly (including your commissions!) Feel good about helping real people solve real problems Never make another cold call (our marketing team delivers 3,000+ warm leads weekly) Requirements: Must successfully pass all training assessments upon completion of the 2-week training program Ability to attend and participate in training for the first two (2) weeks according to the schedule provided at the time of hire Must have technical experience using multiple platforms, including CRM systems, and be comfortable operating a Mac What You'll Do As a Sales Qualification Specialist, you'll be the crucial first step in helping people find freedom from problematic timeshares: Connect with warm leads who have already reached out to us through outbound sales calls Understand their unique situation through thoughtful conversation Pre-qualify prospects for our services Schedule appointments with our closing team Track interactions in Salesforce Your Schedule Nevada: Friday - Monday, 9am-7pm (In-Office, Las Vegas) You'll Thrive Here If You: Have 2-3 years of proven sales experience (telesales preferred) Consistently hit or exceed sales targets Are highly organized and self-motivated Have strong computer skills (Salesforce experience a plus) Communicate clearly and professionally Want to feel good about the work you do every day Award-Winning Culture We've collected over 75 business awards since 2020, including: 2024 Great Place to Work Certified Fortune Magazine's Best Workplaces for Women Nashville Business Journal's Best Places to Work Inc. 5000 Fastest Growing Company What's In It For You Exceptional Earnings: Base salary + uncapped commission with top performers earning $120K-$160K Weekly Pay: Commissions paid every week (not monthly or quarterly!) Monthly Bonuses: Nearly 50% of our team hits bonus targets regularly Premium Benefits: MacBook provided for work tasks 401(k) with company match Comprehensive medical, dental, and vision insurance Company-paid short-term disability Life insurance and parental leave Employer-funded HSA Generous PTO + 9 paid holidays + 2 floating holidays The Workspace Our modern offices aren't your typical corporate cubicle farms: World-class onsite fitness center Walking trails and natural courtyard with WiFi Food center and regular food truck visits Team-building lounge areas The occasional foosball tournament Relaxation on-demand with our in-office massage chairs-because we know how important it is to take a break and recharge Growth Opportunities We believe in promoting from within. Join a company that invests in your development through: Leadership training programs Clear advancement pathways Robust employee recognition Monthly town hall meetings that keep everyone informed Ready to Join Our Team? If you're looking to push your sales career to the next level with a company that values your talent, rewards your success, and respects your time-this is it. Apply now and let's talk! Wesley Financial Group is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify. In Office Las Vegas, NV: Friday - Monday 9:00 AM - 7:00 PM Compensation details: 00 Yearly Salary PI4b0dd81882c5-9388

Senior IT Telephony Engineer - Outbound Specialist Five9 Platform Wesley LLC Franklin, TN Full-Time, Exempt About Wesley LLC Wesley LLC is a high-growth company headquartered in Franklin, Tennessee. We operate a specialized sales organization with 90 setters, 30 closers, and over 200 corporate users executing over 1.1 million outbound calls annually. Our team moves fast, sets high standards, and invests in the tools and talent needed to win. We are building out our telephony infrastructure for the long term and are looking for the right person to own it. The Opportunity We are looking for a high-impact Lead Telephony Engineer to own the buildout and long-term operation of our Five9 platform. This is a greenfield implementation. Wesley is migrating from Dialpad and needs someone who can start up Five9 from the ground up, replicate and improve our existing functionality, then drive continuous optimization from there. Reporting directly to the CTO, you will be the technical authority on all things Five9. You will also mentor and level up a small supporting team of 2-3 engineers with varying degrees of telephony depth. This is an individual contributor role with real technical authority, not a management track. The right person wants to go deep on the platform, not up the org chart. Key Responsibilities Five9 Platform Ownership: Lead the full migration from Dialpad to Five9. Greenfield buildout, feature parity, then optimization. Own all administrative and technical configuration of the platform long-term. Migration Execution: Translate existing Dialpad workflows, routing logic, and outbound cadences into Five9. Identify gaps and improvements in the process rather than copying problems forward. Infrastructure & Carrier Management: Manage the technical relationship with our dedicated carriers to ensure Tier-1 voice quality, high answer rates, and consistent deliverability. System Integration: Build and maintain deep integrations between Five9 and Salesforce, NetSuite, and Zapier to ensure clean data flow, accurate lead attribution, and automated workflows. Outbound Cadence Engineering: Design and iterate on complex outbound sequences blending voice, SMS, and digital touchpoints. You are optimizing connect rates and agent efficiency, not just keeping the lights on. Compliance & Deliverability: Own STIR/SHAKEN compliance, 10DLC registration for SMS, and ongoing reputation management to protect deliverability at scale. Team Mentorship: Work alongside and actively develop a team of 2-3 supporting engineers: one solid mid-level and one to two engineers with adjacent technical backgrounds building their telephony depth. Executive Collaboration: Serve as the technical advisor to senior leadership on platform performance, translating Five9 metrics and operational data into clear business decisions. The Ideal Candidate Deep, hands-on Five9 expertise. You have built, administered, and optimized Five9 environments in high-volume outbound contexts. Certifications are not the signal; demonstrated platform mastery is. Has executed a platform migration before and knows where the friction hides-routing logic, data mapping, agent workflow disruption. Fluent in SIP trunking, WebRTC, and API-driven workflow design. Understands dialer modes (Predictive, Progressive, Power) and can make intelligent decisions about when and why to use each. Comfortable with the full regulatory landscape, not just aware of it: TCPA, TSR, STIR/SHAKEN, 10DLC. Thinks in systems: can hold a deep technical conversation with network engineers and then pivot to a strategy discussion with senior leadership without losing altitude in either direction. Enjoys testing assumptions-whether a text-first cadence outperforms a call-first approach is a real question you want to answer with data. Collaborative by default. You will be elevating teammates, not gatekeeping expertise. Technical Environment Wesley's stack is Apple hardware, Google Workspace, Slack, and Salesforce as the primary business platform. Five9 will integrate into this ecosystem. Candidates should be adaptable to this environment-deep prior experience in each tool is not required, but comfort operating in it is. Qualifications Experience: 5+ years in high-volume Contact Center (CCaaS) engineering, with meaningful Five9 depth. Migration Experience: Demonstrated experience leading or owning a CCaaS platform migration in a production environment. Integrations: Proven experience integrating Five9 or comparable platforms with Salesforce and NetSuite. Proficiency with Zapier for automation and integration workflows. Outbound Expertise: Deep understanding of dialer modes and the regulatory landscape governing outbound contact operations (TCPA, TSR). Perks & Benefits Compensation & Financial Competitive salary commensurate with experience Weekly pay schedule 401(k) with company match Health & Wellness Medical, Dental, and Vision Insurance Employer-funded Health Savings Account (HSA) Access to on-site fitness center and wellness facilities In-office massage chairs Time Off 9 Paid Holidays + 2 Floating Holidays Paid Time Off (PTO) Outstanding work/life balance Culture & Growth MacBook provided for work Leadership training and advancement opportunities Continuous coaching from industry professionals Robust employee recognition programs Company-wide community outreach programs Fun, engaging company events and activities Spirited team environment with core values of teamwork and integrity Awards & Recognition USA TODAY Top Workplace 2025 The Tennessean Top Workplaces 2024 Great Place to Work Certified (2023, 2024) INC 500 Fastest Growing Company 75+ business awards since 2020 Location This role is based at Wesley's headquarters in Franklin, TN. We are ideally looking for someone who can work in the office, but we are open to hybrid or fully remote arrangements for the right candidate. Remote/Hybrid Eligibility: Wesley is currently set up to hire remote and hybrid employees in the following states only: AL, FL, GA, KS, KY, NC, NV, OH, TN, TX, VA, and WV. Regardless of location, quarterly travel to Franklin, TN headquarters is required. How to Apply If this sounds like you, we'd love to hear from you. Apply with your resume and a brief note on the most complex Five9 environment you've built or managed. PId729e91498d1-6957

Client Services Specialist: Onsite Position in Office - Franklin, TN About the Role At Wesley Financial Group, our clients are at the center of everything we do - and as a Client Service Specialist, you'll be one of the first voices they hear. In this role, you'll provide real-time support through live phone interactions, serving as a primary point of contact for our existing clients. This position isn't just a support role - it's central to how our company operates and directly shapes the experience our clients have with us every single day. We're looking for someone who brings positive energy, stays cool under pressure, and knows how to juggle shifting priorities without missing a beat. If you thrive in a fast-paced environment and genuinely enjoy helping people, this could be the perfect fit. Here's the best part: If you have the heart for service and the drive to grow, we provide excellent training to set you up for success! Responsibilities (Including, but not limited to) Be the first point of connection - answer incoming client calls and route them to the correct employees and departments with care and efficiency. Keep schedules running smoothly by setting call appointments for employees and rescheduling Calendly appointments as needed. Partner with AnswerConnect to field calls to the right department and assign leads to the sales team. Document every interaction by logging detailed, descriptive call notes in Salesforce so everyone involved has the information they need. Stay on top of outbound communication - return voicemails promptly and follow up with clients proactively. Monitor multiple channels including the Client Services email and public Slack channel, responding to and forwarding messages in a timely manner. Expectations Handle every call with consistent professionalism, warmth, and efficiency. Treat clients and colleagues with respect at all times. Show a genuine commitment to your own continuous personal and professional growth. Take great pride in delivering a positive overall client experience - every interaction matters. Key Skills & Requirements Prior customer service experience is a must! Excellent time management and the ability to multitask without sacrificing quality Strong written and verbal communication skills Outstanding interpersonal skills - you know how to connect with people Ability to work independently and collaboratively within a team Flexibility and adaptability when priorities shift Sharp prioritization instincts with the judgment to delegate when appropriate Keen attention to detail with a results-driven mindset Ability to work hard, stay efficient, and maintain composure during busy periods Confidence in your role and the ability to uphold trust within the team A professional, positive attitude that shines through every client interaction Proficiency with Excel, Google Sheets, and Google Workspace Schedule & Location In-Office - Franklin, TN Monday through Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 3:00 PM PI608daab7b23e-5234

Title: Customer/Client Advocacy Specialist Department: Relationship Management Team Location: Franklin, TN (In-Office) Schedule: Monday - Thursday 9:00 AM - 5:00 PM, Friday 9:00 AM - 3:00 PM Join a Culture Like No Other! Are you ready to be part of a team that values collaboration, growth, and creating exceptional experiences for clients? At Wesley Financial Group, we're more than just a workplace - we're a community that thrives on innovation, support, and making a difference. We're looking for a Customer/Client Advocacy Specialist to join our dynamic team. This role is at the heart of our mission: helping clients navigate the timeshare exit process to secure successful outcomes, all while ensuring an unparalleled customer experience. Why You'll Love Working Here: Comprehensive Benefits: Medical, Dental, and Vision Insurance. Secure Your Future: 401K with a generous company match. Time to Recharge: Generous PTO - start accruing from day one! Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule. Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs. Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces. Growth & Coaching: Learn from industry professionals committed to your success. Diverse & Inclusive: We embrace what makes each team member unique! About the Role You're the person clients count on. In this role, you'll serve as the primary point of contact for Wesley Financial Group clients - owning the relationship from start to finish. Whether you're navigating a tough conversation, pushing documentation across the finish line, or making sure no email sits unanswered, you bring a level of care and precision that clients can feel. If you're someone who thrives on solving problems, communicates with confidence, and takes pride in getting things right, this is where you'll do your best work. Your Responsibilities Be the client's go-to - Serve as the main point of contact, setting clear expectations and keeping communication flowing at every stage Negotiate with purpose - Work with clients and external contacts to drive conversations toward the best possible outcomes De-escalate with confidence - Handle difficult or emotional client situations with patience, empathy, and professionalism Keep documentation airtight - Ensure all client submissions for release are timely, complete, and accurate Deliver exit packages on time - Prepare and send exit packages with speed and meticulous attention to detail Own the call queue and inbox - Manage live calls and the team email inbox with responsiveness and a steady hand Maintain spotless records in Salesforce - Log every interaction and update client files with thoroughness and accuracy Collaborate on client files - Work closely with your team to manage both new and existing client accounts Respond within 24 hours - Keep turnaround tight on all emails, calls, and client feedback - no one gets left waiting Communicate consistently across every channel - Uphold a professional, polished tone whether you're on the phone, writing an email, or sending mail What You Bring Negotiation and conflict resolution chops - You know how to find common ground and guide tough conversations to a productive place Sharp de-escalation and problem-solving instincts - Pressure doesn't rattle you; it focuses you A results-driven mindset - You measure your success by outcomes, not just activity Excellent communication skills - Clear, professional, and confident in both writing and conversation Strong interpersonal skills - You build trust quickly and treat every interaction as an opportunity to strengthen the relationship Independence and teamwork in equal measure - You're self-directed but always ready to collaborate Time management that keeps you ahead - You juggle competing priorities without dropping the ball Flexibility for a fast-paced environment - You adapt easily when plans shift and new challenges pop up A detail-oriented approach - Accuracy isn't an afterthought for you; it's the standard Smart prioritization skills - You know what needs your attention now and what can be delegated Proficiency with Salesforce, Excel, Google Sheets, and Google Workspace A minimum of 2 years of customer service experience - this is required Ready to Make a Difference? This is more than just a job - it's your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth. Apply now and discover what makes Wesley Financial Group truly stand out. We can't wait to welcome you to the team! Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply. Location: Franklin, TN (In-Office) Schedule: Monday - Thursday 9:00 AM - 5:00 PM, Friday 9:00 AM - 3:00 PM Compensation details: 50000 Yearly Salary PI99aebe56fb4c-7702

Elevate your career with a 2020 INC 500 company offering a competitive salary + 401k match + health benefits + extra paid time off, and more! Wesley Financial Group is hiring for the Customer Account Resolution Specialist position at a starting salary of $50k + additional earning incentives. you're likely asking yourself, "What in the world is a Resolution Specialist?!" Wesley Financial Group is the leading name in helping timeshare owners get out from under their timeshares. In the 12+ years we've been in business, we've created a tidal wave of excitement from timeshare owners needing help, and we're looking for a new trusted Resolution Specialist to help the families we serve! What is a Customer Account Resolution Specialist? Think of yourself as your client's champion. As a Resolution Specialist at Wesley Financial Group, you'll walk alongside clients through every step of the timeshare cancellation process - setting expectations, building strategy, and making sure they never feel like they're navigating it alone. Your mission is simple: deliver an exceptional experience from start to finish while guiding each case toward a successful resolution. Never canceled a timeshare before? That's perfectly fine - we don't expect you to walk in with that expertise. What we do expect is someone who's organized, motivated, and genuinely energized by helping people. If you're a natural problem-solver with patience to spare and a team-first attitude, you'll fit right in. Important: This is an in-office position at our Franklin, TN headquarters. Candidates must live within 60 miles of Franklin, TN. What You'll Do Be your client's advocate - Actively guide clients through the timeshare termination process, keeping communication clear and expectations realistic at every stage Make the complex feel simple - Ensure clients fully understand each step and action being taken on their behalf throughout the dispute Build tailored strategies - Draft client-specific action plans designed to move each case toward successful timeshare ownership termination Keep response times tight - Reply to all client communication within department standards, and address every piece of client feedback within 24 hours with updates posted through chatter threads Maintain pristine records - Keep all client files in Salesforce accurate, current, and thoroughly documented Communicate with consistency and professionalism - Whether it's email, phone, or mail, every touchpoint should reflect the same polished, caring standard Elevate the team around you - Help foster a culture of accountability, efficiency, idea sharing, and a "we can always be better" mindset Stay ahead of the industry - Be a go-to resource for timeshare industry updates, trends, and general knowledge Jump in wherever you're needed - No task is beneath you; if something needs doing, you're ready to help What You Bring 2+ years of standout customer service and account management experience - this is a must Exceptional organizational skills - You keep everything in order without being reminded Sharp problem-solving instincts - When a challenge shows up, you don't freeze; you figure it out A results-driven approach - You measure success by outcomes and hold yourself to a high bar Attention to detail that doesn't quit - Accuracy matters to you, every single time Flexibility and adaptability - You're energized by change, not threatened by it Integrity that stands on its own - You do the right thing even when nobody's watching A collaborative, team-first mindset - You make the people around you better Strong work ethic and efficiency - You know how to work hard and work smart Preferred Experience Salesforce - Familiarity with managing client records and workflows Customer Service - A background in client-facing roles where experience mattered Google Workspace / Microsoft Office - Comfortable working across everyday business tools New Employees Receive: A MacBook for your work tasks, which means you'll enjoy a seamless and efficient work experience, aiming to reduce your stress associated with technical issues. A weekly pay schedule to ensure you have a reliable, steady income, which means you can confidently manage your personal budget and financial obligations. A 401k program that includes a company match, which means your retirement savings get a significant boost, helping you achieve your long-term financial goals quicker. An employer-funded Health Savings Account (HSA) along with comprehensive Medical, Dental, and Vision Insurance, which means both your immediate and future healthcare needs are covered, reducing your financial stress related to health. 9 paid holidays, which means more time to recharge and be with loved ones, enhancing your overall job satisfaction and work-life balance. Access to our office's health and wellness facilities such as the fitness center and natural courtyard, which means you can easily incorporate fitness and relaxation into your workday, promoting a healthier, more balanced lifestyle. A unique culture featuring food trucks, lounge areas, and (occasional) foosball tournaments, which means a vibrant and collaborative work atmosphere, providing an opportunity for you to build meaningful relationships and have fun while working. Continuous coaching from industry professionals, which means you're set up for career advancement and personal growth, keeping you competitive in your chosen field. Wesley Financial Group proudly promotes from within the organization. This practice is one factor that has led to a culture we are proud of. Why Wesley? Wesley Financial Group, LLC has been in business for over 10 years. We are a 200+ employee company with a platinum rating through Dun & Bradstreet and were ranked on INC 500 in 2020 as the 203rd fastest-growing privately held company in the U.S. We've won over 75 business awards since 2020, including: 2024 - Great Place to Work Certified 2023 Great Place To Work Certified 2023 Business Intelligence Group - Excellence in Sales & Marketing 2022 Inc. 5000 Fastest Growing Company 2021 Gold Stevie Award - Fastest Growing Company 2021 Fortune Magazine - Best Workplaces for Women 2021 Nashville Business Journal - Best Places to Work 2021 CEO Views - Top 50 Best Companies of the Year 2020-21 Inc. 500 Fastest Growing Company 2020 Fortune Magazine - Best Places Workplaces Millennials 2020 Business Intelligence Group - Best Places to Work Aside from business accolades, Wesley Financial Group is strongly dedicated to giving back to the community. Through donations and volunteer work, we always strive to help others whether through our services or through our charitable work. Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify. Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply. Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days. Compensation details: 0 Yearly Salary PI025aa20fd76f-4435

Sales Qualification Specialist Warm Leads $120K - $160K Top Earners No Cold Calling 4-Day Work Week Warm Leads Only Weekly Pay INC 500 Company The Opportunity Ready to join the top 5% of sales professionals? We're Wesley Financial Group, an INC 500 company that helps people who've been misled get out of their timeshares. And yes, we're growing fast and looking for sales talent who wants to: Work only 4 days a week (hello, 3-day weekends!) Earn serious money ($120K-$160K for our top 10%) Get paid weekly (including your commissions!) Feel good about helping real people solve real problems Never make another cold call (our marketing team delivers 3,000+ warm leads weekly) Requirements: Must successfully pass all training assessments upon completion of the 2-week training program Ability to attend and participate in training for the first two (2) weeks according to the schedule provided at the time of hire Must have technical experience using multiple platforms, including CRM systems, and be comfortable operating a Mac What You'll Do As a Qualification Specialists, you'll be the crucial first step in helping people find freedom from problematic timeshares: Connect with warm leads who have already reached out to us through outbound sales calls Understand their unique situation through thoughtful conversation Pre-qualify prospects for our services Schedule appointments with our closing team Track interactions in Salesforce Your Schedule Tennessee: Monday-Thursday, 9am-7pm (In-Office, Franklin,TN) You'll Thrive Here If You: Have 2-3 years of proven sales experience (telesales preferred) Consistently hit or exceed sales targets Are highly organized and self-motivated Have strong computer skills (Salesforce experience a plus) Communicate clearly and professionally Want to feel good about the work you do every day Award-Winning Culture We've collected over 75 business awards since 2020, including: 2024 Great Place to Work Certified Fortune Magazine's Best Workplaces for Women Nashville Business Journal's Best Places to Work Inc. 5000 Fastest Growing Company What's In It For You Exceptional Earnings: Base salary + uncapped commission with top performers earning $120K-$160K Weekly Pay: Commissions paid every week (not monthly or quarterly!) Monthly Bonuses: Nearly 50% of our team hits bonus targets regularly Premium Benefits: MacBook provided for work tasks 401(k) with company match Comprehensive medical, dental, and vision insurance Company-paid short-term disability Life insurance and parental leave Employer-funded HSA Generous PTO + 9 paid holidays + 2 floating holidays The Workspace Our modern offices aren't your typical corporate cubicle farms: World-class onsite fitness center Walking trails and natural courtyard with WiFi Food center and regular food truck visits Team-building lounge areas The occasional foosball tournament Relaxation on-demand with our in-office massage chairs-because we know how important it is to take a break and recharge Growth Opportunities We believe in promoting from within. Join a company that invests in your development through: Leadership training programs Clear advancement pathways Robust employee recognition Monthly town hall meetings that keep everyone informed Ready to Join Our Team? If you're looking to push your sales career to the next level with a company that values your talent, rewards your success, and respects your time-this is it. Apply now and let's talk! Wesley Financial Group is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify. In Office Franklin TN - Monday - Thursday 9am - 7pm Compensation details: 00 Yearly Salary PIe2524fa03d2c-9623

Join a Culture Like No Other! Are you ready to be part of a team that values collaboration, growth, and creating exceptional experiences for clients? At Wesley Financial Group, we're more than just a workplace - we're a community that thrives on innovation, support, and making a difference. We're looking for a Customer Account Negotiation Specialist to join our dynamic team. This role is at the heart of our mission: helping clients navigate the timeshare exit process to secure successful outcomes, all while ensuring an unparalleled customer experience. Why You'll Love Working Here: Comprehensive Benefits: Medical, Dental, and Vision Insurance. Secure Your Future: 401K with a generous company match. Time to Recharge: Generous PTO - start accruing from day one! Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule. Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs. Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces. Growth & Coaching: Learn from industry professionals committed to your success. Diverse & Inclusive: We embrace what makes each team member unique! As an Underwriting Manager , you play a critical role in protecting the integrity of our loan portfolio. You'll be responsible for thoroughly reviewing and clearing conditions on all loan files before they advance to the Closing Department, ensuring every file meets company policies, internal guidelines, and all applicable regulatory standards. Your sharp eye for detail and deep understanding of risk mitigation will help identify potential issues early - keeping our portfolio strong, our processes compliant, and our closings on track. Responsibilities & Duties Verify loan accuracy from the start - review initial loan decisions to ensure correct rates and terms are properly disclosed to borrowers. Maintain regulatory compliance by reviewing all conditions against company guidelines as well as applicable state and federal regulations. Ensure file completeness by thoroughly reviewing all conditions - including assets and liabilities - prior to closing. Evaluate borrower income by analyzing income calculations using all provided documentation, including those for self-employed borrowers. Dig into the financial details - analyze bank statements to identify potential cash flow concerns or undisclosed debts, and confirm that any funds used for a down payment meet company policy standards. Protect escrow integrity by verifying that all escrows, escrow deposits, and fee schedules are accurate and provide adequate funding for all escrow accounts associated with the loan. Prepare files for a seamless closing by finalizing loan files and confirming they meet all federal and state regulatory requirements before handing off to the Closing Department. Drive pipeline accountability - review pipelines no less than bi-weekly with Lead Processors to address errors, flag loans needing attention, and confirm closings are being scheduled appropriately. Foster team knowledge and alignment by attending and helping facilitate meetings focused on learning, communication, and ensuring company policies and guidelines are understood and followed. Stay flexible - take on additional duties related to portfolio risk management and loan applications as assigned. Qualifications Foundational Qualifications Minimum of 3 years of experience processing Prime and Prime Plus consumer loans - you've seen enough files to know what a clean one looks like and where problems tend to hide. Technologically proficient with strong, efficient computer skills, including solid experience with Microsoft Office (especially Excel) as a daily working tool. Highly organized with sharp attention to detail - you don't let things slip through the cracks, even when the pace picks up. Proven ability to multitask and perform under pressure , balancing competing workloads and shifting priorities without sacrificing accuracy or quality. Strong written and verbal communication skills paired with professional phone etiquette - you represent the team well in every interaction. Working knowledge of all applicable state and federal regulations , including but not limited to TILA, RESPA, HMDA, Ability to Repay (ATR), and ECOA - and the ability to apply that knowledge consistently across every file you touch. Core Experience A builder, not just a follower - you bring proven experience developing, refining, and evolving underwriting guidelines, not simply executing someone else's playbook. 2-3+ years in a leadership role such as Underwriting Manager, Credit Manager, or a similar position where you owned decision-making authority and team oversight. Hands-on experience across key lending functions , including: Installment and personal loan underwriting Risk-based pricing models and APR tier structures Decision engines and loan origination systems (LOS) - even if you're building toward one rather than inheriting one Policy back-testing, performance tracking, and credit cutoff environments (e.g., 680+ scoring models) Analytical & Credit Expertise Deep fluency in credit bureau data - you know your way around FICO scores, tradelines, inquiries, and utilization ratios, and you can apply that knowledge to make sound, defensible decisions. Strong command of DTI calculations and income validation , with the ability to navigate complex borrower profiles confidently. Demonstrated ability to build and refine approval matrices , analyze approval and decline trends, and strike the right balance between risk, volume, and profitability. Portfolio Oversight Experience monitoring portfolio health over time - including tracking default rates, delinquency curves, and vintage analysis to identify emerging trends and inform underwriting adjustments before they become problems. Generalized Qualifications Strong qualitative and quantitative analysis skills - you're comfortable working with numbers and interpreting data Excellent communication skills, both written and verbal, with the ability to convey complex information clearly A client-focused mindset with strong customer service instincts In-depth understanding of loan products and the lending landscape Advanced knowledge of federal regulations and industry best practices for lending institutions Solid project management and organizational skills - you can keep multiple moving pieces on track Effective time management and the ability to prioritize with confidence Sound decision-making and critical thinking skills, especially when navigating complex loan scenarios Ready to Make a Difference? This is more than just a job - it's your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth. Apply now and discover what makes Wesley Financial Group truly stand out. We can't wait to welcome you to the team! PI70dbaade58f3-0500

Elevate your career with a 2020 INC 500 company offering a competitive salary + 401k match + health benefits + extra paid time off, and more! Wesley Financial Group is hiring for the Customer Service Resolution Specialist position at a starting salary of $50k + additional earning incentives. you're likely asking yourself, "What in the world is a Customer Service Resolution Specialist?!" Wesley Financial Group is the leading name in helping timeshare owners get out from under their timeshares. In the 12+ years we've been in business, we've created a tidal wave of excitement from timeshare owners needing help, and we're looking for a new trusted Resolution Specialist to help the families we serve! What is a Customer Service Resolution Specialist? The Resolution Specialist position works with our clients to assist them in canceling their timeshare. The focus of this role is to ensure best-in-class customer experience for all of the clients you work with while providing strategic guidance throughout the dispute timeline. Don't have experience canceling timeshares? We don't expect you to. The ideal candidate for this role is extremely organized, highly motivated, optimistic, flexible, patient, a team player and has strong problem solving expertise. The hours for this role are Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days. New Employees Receive: A MacBook for your work tasks, which means you'll enjoy a seamless and efficient work experience, aiming to reduce your stress associated with technical issues. A weekly pay schedule to ensure you have a reliable, steady income, which means you can confidently manage your personal budget and financial obligations. A 401k program that includes a company match, which means your retirement savings get a significant boost, helping you achieve your long-term financial goals quicker. An employer-funded Health Savings Account (HSA) along with comprehensive Medical, Dental, and Vision Insurance, which means both your immediate and future healthcare needs are covered, reducing your financial stress related to health. 9 paid holidays, which means more time to recharge and be with loved ones, enhancing your overall job satisfaction and work-life balance. Access to our office's health and wellness facilities such as the fitness center and natural courtyard, which means you can easily incorporate fitness and relaxation into your workday, promoting a healthier, more balanced lifestyle. A unique culture featuring food trucks, lounge areas, and (occasional) foosball tournaments, which means a vibrant and collaborative work atmosphere, providing an opportunity for you to build meaningful relationships and have fun while working. Continuous coaching from industry professionals, which means you're set up for career advancement and personal growth, keeping you competitive in your chosen field. Wesley Financial Group proudly promotes from within the organization. This practice is one factor that has led to a culture we are proud of. Requirements: Ability to be flexible and adaptable Strong organizational skills and attention to detail Ability to utilize strong problem solving skills to address client needs/challenges Outcome-oriented/Results-focused Ability to work hard and efficiently, jumping in and helping wherever necessary. Ability to hold yourself accountable for doing what's right, even when nobody's watching 2+ years of providing impeccable customer service and account management Energized by change, and adaptable to an ever-changing industry Must live within 60 miles of Franklin, TN - this is an IN-OFFICE role in our Franklin, TN office Responsibilities Actively work with and advocate for clients, setting clear expectations throughout the timeshare termination process Ensure clients have a full understanding of each step/action throughout their dispute Draft strategic, client-specific action steps throughout the dispute with the goal of moving the client towards timeshare ownership termination Respond to all client communication within set department standards for response times Address all comments from clients submitted through the feedback form within 24 hours and provide an update through chatter thread Must maintain accurate and up to date client records in Salesforce Must maintain professional and consistent communication with your clients through email, mail, and phone correspondence Create positive team environment centered around accountability, efficiency, idea sharing, and a "we can always be better" mindset Be the leader for industry updates, trends, and general knowledge. Preferred Experience Salesforce Customer Service Google Suite/Microsoft Office Why Wesley? Wesley Financial Group, LLC has been in business for over 10 years. We are a 200+ employee company with a platinum rating through Dun & Bradstreet and were ranked on INC 500 in 2020 as the 203rd fastest-growing privately held company in the U.S. We've won over 75 business awards since 2020, including: 2024 - Great Place to Work Certified 2023 Great Place To Work Certified2023 Business Intelligence Group - Excellence in Sales & Marketing2022 Inc. 5000 Fastest Growing Company2021 Gold Stevie Award - Fastest Growing Company2021 Fortune Magazine - Best Workplaces for Women2021 Nashville Business Journal - Best Places to Work2021 CEO Views - Top 50 Best Companies of the Year2020-21 Inc. 500 Fastest Growing Company2020 Fortune Magazine - Best Places Workplaces Millennials2020 Business Intelligence Group - Best Places to Work Aside from business accolades, Wesley Financial Group is strongly dedicated to giving back to the community. Through donations and volunteer work, we always strive to help others whether through our services or through our charitable work. Additional PERKS for being a Wesley Employee: Leadership training and advancement opportunities Robust employee recognition programs Ability to participate in company-wide community outreach programs Fun engaging company-wide events and activities Outstanding work/life balance Spirited and passionate team environment with members who display core values of teamwork and integrity 9 Paid Holidays + 2 Floating Holidays Relaxation on-demand with our in-office massage chairs-because we know how important it is to take a break and recharge Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify. Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days. Compensation details: 50000-24.04 Hourly Wage PI190e3a79b8da-8536

Sales Qualification Specialist $120K-$160K Top Earners NO Cold Calling Warm Leads Only Weekly Pay INC 500 Company The Opportunity Ready to join the top 5% of sales professionals? We're Wesley Financial Group, an INC 500 company that helps people who've been misled get out of their timeshares. And yes, we're growing fast and looking for sales talent who wants to: Earn serious money ($120K-$160K for our top 10%) Get paid weekly (including your commissions!) Feel good about helping real people solve real problems Never make another cold call (our marketing team delivers 3,000+ warm leads weekly) Requirements: Must successfully pass all training assessments upon completion of the 2-week training program Ability to attend and participate in training for the first two (2) weeks according to the schedule provided at the time of hire Must have technical experience using multiple platforms, including CRM systems, and be comfortable operating a Mac What You'll Do As a Sales Qualification Specialist, you'll be the crucial first step in helping people find freedom from problematic timeshares: Connect with warm leads who have already reached out to us through outbound sales calls Understand their unique situation through thoughtful conversation Pre-qualify prospects for our services Schedule appointments with our closing team Track interactions in Salesforce Your Schedule Nevada: Friday - Monday, 9am-7pm (In-Office, Las Vegas) Weekend Shift! You'll Thrive Here If You: Have 2-3 years of proven sales experience (telesales preferred) Consistently hit or exceed sales targets Are highly organized and self-motivated Have strong computer skills (Salesforce experience a plus) Communicate clearly and professionally Want to feel good about the work you do every day Award-Winning Culture We've collected over 75 business awards since 2020, including: 2024 Great Place to Work Certified Fortune Magazine's Best Workplaces for Women Nashville Business Journal's Best Places to Work Inc. 5000 Fastest Growing Company What's In It For You Exceptional Earnings: Base salary + uncapped commission with top performers earning $120K-$160K Weekly Pay: Commissions paid every week (not monthly or quarterly!) Monthly Bonuses: Nearly 50% of our team hits bonus targets regularly Premium Benefits: MacBook provided for work tasks 401(k) with company match Comprehensive medical, dental, and vision insurance Company-paid short-term disability Life insurance and parental leave Employer-funded HSA Generous PTO + 9 paid holidays + 2 floating holidays The Workspace Our modern offices aren't your typical corporate cubicle farms: World-class onsite fitness center Walking trails and natural courtyard with WiFi Food center and regular food truck visits Team-building lounge areas The occasional foosball tournament Relaxation on-demand with our in-office massage chairs, because we know how important it is to take a break and recharge Growth Opportunities We believe in promoting from within. Join a company that invests in your development through: Leadership training programs Clear advancement pathways Robust employee recognition Monthly town hall meetings that keep everyone informed Ready to Join Our Team? If you're looking to push your sales career to the next level with a company that values your talent, rewards your success, and respects your time-this is it. Apply now and let's talk! Wesley Financial Group is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify. Nevada: Friday - Monday, 9am-7pm (In-Office, Las Vegas) Weekend Shift! Compensation details: 00 Yearly Salary PI4a6c808a00b5-9101