LaTour Hotels and Resorts, Inc

LaTour Hotels and Resorts, Inc., is now hiring for the position of General Manager at our Park Plaza Resort in Park City, UT! Park Plaza Resort is in the center of Park City conveniently located within minutes to the best skiing locations that Park City has to offer. This family friendly property boasts a family friendly atmosphere with 63 condo-style units. If you love the family friendly resort atmosphere, this property is for you! This is an excellent opportunity for the right candidate! The company offers an excellent benefits package including medical, dental, 401(k) with company match, and more! LHR contributes to an ESOP and is an EOE. POSITION SUMMARY The General Manager is responsible for the overall operation and profitability of the resort through adherence to brand standards and effective leadership of all departments. This position ensures the overall quality of the resort and achievement of operational goals as well as guest satisfaction. Duties & Responsibilities -Assigns duties to department heads and provides resources for each department to achieve the operations goals. -Utilizes training resources and standard operating procedures to effectively lead the resort. -Selection of property operations staff and completes all New Hire Processes. -Reviews employee performance and conducts personnel actions, conducts staff meetings, and holds employees accountable for their specific job functions. -Adheres to all company procedures including operating and internal audit requirements. -Inspects property for cleanliness and appearance and ensures that below standard items are promptly addressed. -Conducts and/or schedules industry training classes relating to safety, proper procedures, and service guidelines. -Directs and coordinates with the maintenance team to ensure the department is maintained and all mechanical equipment is in good working order; ensures implementation of preventative maintenance. -Directs and coordinates with the housekeeping team to ensure the department is efficient and all levels of standards are followed to ensure guest and owner satisfaction. -Quickly and effectively establishes rapport with guests, owners, staff, and vendors. -To the extent that issues cannot be handled by the department heads/managers, receives and resolves, or assist in resolving, guest complaints, and employee issues. -Inspects resort for cleanliness and appearance and ensures that below standard items are promptly addressed. -Prepares annual budgets consistent with the expectations set forth by the board of directors and senior management staff. -Reviews monthly financial statements and makes necessary operational changes to adhere to budgetary guidelines. -Prepares and submits all required paperwork timely and accurately. -Work with revenue staff to manage all sales activities of the property and meet revenue objectives. -Creating an environment in which all team members can reach their full potential. OTHER FUNCTIONS The General Manager may also: -Provide management for any department in the absence of the department head/manager. -Join local industry affiliated organizations that may be beneficial to the property or the company as a whole. -Perform any other duties that may be required to ensure proper property operations or budget adherence. -Review purchases made at the resort to ensure SOP adherence and budgetary guidelines are being followed.