PermiaCare
Midland, Texas
Job Number: 483 Location: Midland Supervises: N FLSA: Non-Exempt Division: ADM Salary: $29.82 per hour. Sign on bonus may be available. Shift: M-F 8am - 5pm; may require a flexible work schedule Driving required: Y Travel required: Y Settings: office, field POSITION SUMMARY/JOB PURPOSE: The IT Network Administrator is responsible for the day-to-day administration, maintenance, and operational reliability of PermiaCare's network infrastructure, including switches, firewalls, wireless access points, and related connectivity systems. This position serves as the primary technical resource for network performance, ISP coordination, and network-related incident resolution. The Network Administrator participates in shared IT support responsibilities and collaborates with team members on related infrastructure systems including VOIP, surveillance, and physical access control technologies. This position works independently, under limited supervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS: Education Required: High School Diploma or GED. Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred. Equivalent experience considered. Experience Required: At least 3 years of networking experience, including hands-on experience with network stacks, PC hardware and software, and/or Microsoft Office. Experience in a healthcare or regulated environment preferred. Registration, Certification, Licensure or other Qualifications Required: Must maintain a valid Texas Driver's license, auto liability insurance and a driving record acceptable to PermiaCare's insurance requirements. Required to pass criminal history and background checks as well as pre-employment drug screen. Relevant certifications such as Network , CCNA or equivalent experience preferred. ESSENTIAL DUTIES AND RESPONSIBILITIES: Administer and maintain wired and wireless network infrastructure, including managed switches, firewalls, routers and access points. Configure and manage VLANs, firewall rules, VPN connectivity and wireless settings. Monitor network performance and availability; identify and resolve connectivity issues. Serve as primary point of contact for Internet Service Providers, coordinate outages, escalations, and service changes. Troubleshoot network-related incidents and perform root cause analysis. Maintain network documentation including diagrams, IP schemes, and configuration records. Implement approved security configurations for network devices. Maintain firmware updates and patching for network hardware. Participate in disaster recovery testing as it relates to network systems. Ensure network configurations align with internal security policies and HIPAA requirements. Assist with vulnerability remediation related to network devices. Monitor firewall logs and investigate suspicious network activity as directed. Support incident response efforts involving network infrastructure. Respond to user requests for PC hardware support through NinjaOne help desk in a timely manner. Repair and maintain equipment as needed. Make notes and updates within the system. Provide user support and training in Microsoft Office, Microsoft Windows email, and networking issues. Assist with the development and application of training materials. Carefully follow IS Department procedures on tracking of PermiaCare technology assets to assist the Accounting Department in reconciling fixed asset records. Meet unit performance measures or targets. Maintain confidentiality of sensitive records and treatment information, client files and protected health information in compliance with HIPAA, laws, rules and regulations, and established procedures. Maintain regular and reliable physical on-site attendance. Regular attendance, dependability, and promptness are required for the scheduled work day 100% of the time, to ensure consistency and completeness of program's processes. Comply with the Abuse, Neglect, and Exploitation policy and reporting requirements. Adhere to the Code of Conduct and Standards of Behavior policy requirements. Establish and maintain effective work relationships with individuals served and their families, supervisors, co-workers and visitors by demonstrating cooperative, courteous and respectful behavior at all times. Communicate regularly with supervisor. Open and process mail/email in a timely manner. Answer phone, collect phone messages and respond to requests timely and accurately. Maintain safe and clean working environment by complying with procedures, rules and regulations. Perform all work functions and interactions using a trauma informed approach. Display professionalism when representing PermiaCare and the program in the community. Maintain compliance with legal requirements and company policies and procedures. Maintain valid and current driver's license, auto insurance, acceptable driving record and reliable transportation at all times. Driving may be required for this position. Complete all training as assigned prior to due date. Other duties as assigned. MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not designated as essential for the purposes of ADA; they are still required duties): Fill in for other IT staff as needed. Assist with configuration and troubleshooting of VOIP systems integrated into the network. Support IP-based surveillance and physical access control systems from a network connectivity standpoint. Collaborate with System Administrator regarding Azure and hybrid network connectivity. Install, configure and maintain all end user software on PCs, such as applications, anti-virus, mobile connectivity and encryption. Distribute appropriate documentation to users. Install, configure and maintain all VOIP technology peripheral devices. Train end users as necessary. Research technology solutions and products as requested by other IT Staff. Provide technical assistance and support to staff, clients and other stakeholders in network-related issues. Stay up to date with the latest network technologies. Participate in community activities and/or attends community meetings as needed. Participate in workgroups and committees as assigned. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: Strong understanding of TCP/IP networking fundamentals. Ability to manage switches, VLAN configuration, and firewall rule management. Knowledge of VPN technologies and secure remote access. Familiarity with wireless network configuration and troubleshooting. Basic knowledge of Windows Server networking services (DNS, DHCP). Understanding of network security principles and firewall best practices. Familiarity with Azure networking concepts. Ability to use network monitoring tools and log analysis. Strong troubleshooting methodology and critical thinking skills Ability to diagnose multi-layer connectivity issues (hardware, configuration, ISP-related). Ability to prioritize incidents based on operational impact. Ability to work independently on assigned network tasks. Effective communication skills (technical and non-technical). Strong documentation skills, to include non-technical correspondence. Knowledge of network configuration and troubleshooting for end user devices (PCs, printers, switches, etc). Knowledge of Windows Server administration. Ability to solve PC hardware and software problems with minimum support. Ability to learn new technology, investigate and troubleshoot implementation, and facilitate communication within the team for cross training. Ability to conduct data research and produce accurate results with minimal supervision. Knowledge of HIPAA and ability to protect confidentiality. Effective multi-tasking skills. Good organizational skills. Welcoming, positive behavior. Ability to express self clearly and effectively, orally and in writing Effective time management skills. Exceptional customer service skills, including positive attitude. Cultural sensitivity. Dependable attendance and punctuality. Trauma informed. Flexibility and adaptability to different work environments. Excellent computer skills, including Word, Excel, Outlook, and Electronic Health Records (EHR). Reading and comprehending. Reasoning and analyzing. Ability to coordinate with various inter-agency personnel. Ability to fulfill PMAB and CPR/First Aid requirements Ability to work independently Good interpersonal skills, including ability to build rapport with individuals including co-workers. Ability to display comfort in interacting with individuals of diverse cultural, ethnic and economic backgrounds and with social service, healthcare, educational and criminal justice organizations, as needed. Ability to acquire and utilize new skills as the job requires. Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a spirit of teamwork. . click apply for full job details
Job Number: 483 Location: Midland Supervises: N FLSA: Non-Exempt Division: ADM Salary: $29.82 per hour. Sign on bonus may be available. Shift: M-F 8am - 5pm; may require a flexible work schedule Driving required: Y Travel required: Y Settings: office, field POSITION SUMMARY/JOB PURPOSE: The IT Network Administrator is responsible for the day-to-day administration, maintenance, and operational reliability of PermiaCare's network infrastructure, including switches, firewalls, wireless access points, and related connectivity systems. This position serves as the primary technical resource for network performance, ISP coordination, and network-related incident resolution. The Network Administrator participates in shared IT support responsibilities and collaborates with team members on related infrastructure systems including VOIP, surveillance, and physical access control technologies. This position works independently, under limited supervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS: Education Required: High School Diploma or GED. Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred. Equivalent experience considered. Experience Required: At least 3 years of networking experience, including hands-on experience with network stacks, PC hardware and software, and/or Microsoft Office. Experience in a healthcare or regulated environment preferred. Registration, Certification, Licensure or other Qualifications Required: Must maintain a valid Texas Driver's license, auto liability insurance and a driving record acceptable to PermiaCare's insurance requirements. Required to pass criminal history and background checks as well as pre-employment drug screen. Relevant certifications such as Network , CCNA or equivalent experience preferred. ESSENTIAL DUTIES AND RESPONSIBILITIES: Administer and maintain wired and wireless network infrastructure, including managed switches, firewalls, routers and access points. Configure and manage VLANs, firewall rules, VPN connectivity and wireless settings. Monitor network performance and availability; identify and resolve connectivity issues. Serve as primary point of contact for Internet Service Providers, coordinate outages, escalations, and service changes. Troubleshoot network-related incidents and perform root cause analysis. Maintain network documentation including diagrams, IP schemes, and configuration records. Implement approved security configurations for network devices. Maintain firmware updates and patching for network hardware. Participate in disaster recovery testing as it relates to network systems. Ensure network configurations align with internal security policies and HIPAA requirements. Assist with vulnerability remediation related to network devices. Monitor firewall logs and investigate suspicious network activity as directed. Support incident response efforts involving network infrastructure. Respond to user requests for PC hardware support through NinjaOne help desk in a timely manner. Repair and maintain equipment as needed. Make notes and updates within the system. Provide user support and training in Microsoft Office, Microsoft Windows email, and networking issues. Assist with the development and application of training materials. Carefully follow IS Department procedures on tracking of PermiaCare technology assets to assist the Accounting Department in reconciling fixed asset records. Meet unit performance measures or targets. Maintain confidentiality of sensitive records and treatment information, client files and protected health information in compliance with HIPAA, laws, rules and regulations, and established procedures. Maintain regular and reliable physical on-site attendance. Regular attendance, dependability, and promptness are required for the scheduled work day 100% of the time, to ensure consistency and completeness of program's processes. Comply with the Abuse, Neglect, and Exploitation policy and reporting requirements. Adhere to the Code of Conduct and Standards of Behavior policy requirements. Establish and maintain effective work relationships with individuals served and their families, supervisors, co-workers and visitors by demonstrating cooperative, courteous and respectful behavior at all times. Communicate regularly with supervisor. Open and process mail/email in a timely manner. Answer phone, collect phone messages and respond to requests timely and accurately. Maintain safe and clean working environment by complying with procedures, rules and regulations. Perform all work functions and interactions using a trauma informed approach. Display professionalism when representing PermiaCare and the program in the community. Maintain compliance with legal requirements and company policies and procedures. Maintain valid and current driver's license, auto insurance, acceptable driving record and reliable transportation at all times. Driving may be required for this position. Complete all training as assigned prior to due date. Other duties as assigned. MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not designated as essential for the purposes of ADA; they are still required duties): Fill in for other IT staff as needed. Assist with configuration and troubleshooting of VOIP systems integrated into the network. Support IP-based surveillance and physical access control systems from a network connectivity standpoint. Collaborate with System Administrator regarding Azure and hybrid network connectivity. Install, configure and maintain all end user software on PCs, such as applications, anti-virus, mobile connectivity and encryption. Distribute appropriate documentation to users. Install, configure and maintain all VOIP technology peripheral devices. Train end users as necessary. Research technology solutions and products as requested by other IT Staff. Provide technical assistance and support to staff, clients and other stakeholders in network-related issues. Stay up to date with the latest network technologies. Participate in community activities and/or attends community meetings as needed. Participate in workgroups and committees as assigned. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: Strong understanding of TCP/IP networking fundamentals. Ability to manage switches, VLAN configuration, and firewall rule management. Knowledge of VPN technologies and secure remote access. Familiarity with wireless network configuration and troubleshooting. Basic knowledge of Windows Server networking services (DNS, DHCP). Understanding of network security principles and firewall best practices. Familiarity with Azure networking concepts. Ability to use network monitoring tools and log analysis. Strong troubleshooting methodology and critical thinking skills Ability to diagnose multi-layer connectivity issues (hardware, configuration, ISP-related). Ability to prioritize incidents based on operational impact. Ability to work independently on assigned network tasks. Effective communication skills (technical and non-technical). Strong documentation skills, to include non-technical correspondence. Knowledge of network configuration and troubleshooting for end user devices (PCs, printers, switches, etc). Knowledge of Windows Server administration. Ability to solve PC hardware and software problems with minimum support. Ability to learn new technology, investigate and troubleshoot implementation, and facilitate communication within the team for cross training. Ability to conduct data research and produce accurate results with minimal supervision. Knowledge of HIPAA and ability to protect confidentiality. Effective multi-tasking skills. Good organizational skills. Welcoming, positive behavior. Ability to express self clearly and effectively, orally and in writing Effective time management skills. Exceptional customer service skills, including positive attitude. Cultural sensitivity. Dependable attendance and punctuality. Trauma informed. Flexibility and adaptability to different work environments. Excellent computer skills, including Word, Excel, Outlook, and Electronic Health Records (EHR). Reading and comprehending. Reasoning and analyzing. Ability to coordinate with various inter-agency personnel. Ability to fulfill PMAB and CPR/First Aid requirements Ability to work independently Good interpersonal skills, including ability to build rapport with individuals including co-workers. Ability to display comfort in interacting with individuals of diverse cultural, ethnic and economic backgrounds and with social service, healthcare, educational and criminal justice organizations, as needed. Ability to acquire and utilize new skills as the job requires. Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a spirit of teamwork. . click apply for full job details
PermiaCare
Midland, Texas
Job Number: 481 Location: Midland Supervises: Y FLSA: Non-exempt Division: IDD Salary: $22.69 per hour. Sign on bonus may be available. Shift: M-F 8am - 5pm; may require a flexible work schedule;Assigned work hours may change as the needs of the agency and clients change Driving required: Y Travel required: Y Settings: office, field POSITION SUMMARY/JOB PURPOSE: The IDD Outpatient Biopsychosocial Intervention (OBI) Leaddirects and trains staff responsible for OBI and Collaborative Care CaseManagement (CCCM). This position provides administrative program oversight andsupports effective operation, quality assurance, and compliance of the OBIprogram. This role ensures that services are provided are in alignment withHHSC standards, program requirements, and participant needs. This positionsupervises the IDD Collaborative Care Case Manager. This position works independently, under limitedsupervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS: Education Required: ABachelor's degree from an accredited college or university with a major inpsychology, social work, medicine, nursing, rehabilitation, counseling,sociology, human growth and development, physician assistance, gerontology,special education, educational psychology, early childhood education or earlychildhood intervention or a bachelor's degree with at least 30 hours ofcoursework in the previous fields. Experience Required: At least 2 years experience with individuals with intellectual anddevelopmental disabilities or mental illness preferred. Registration, Certification, Licensure or otherQualifications Required: Mustmaintain a valid Texas Driver's license, auto liability insurance and a drivingrecord acceptable to PermiaCare's insurance requirements. Requiredto pass criminal history and background checks as well as pre-employment drugscreen. Mustobtain QIDP and QMHP certification within 90 days of hire. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensuretraining and provision of CCCM, including, the Person-Centered Recovery Plan(PCRP) and Skills Training, using a person-centered approach focusing on theneeds and desires of persons served. EnsurePCRP is led by the person served, embracing recovery, self-determination,community inclusion, respectful of the person's unique recovery journey. Assistwith development and implementation of processes, procedures and checklists forreferrals, intake process, biopsychosocial assessments, and other policies andprocedures. Assist asneeded with Performance Contract Reporting requirements. AdministerBio-psychosocial Assessments for new admits. Provideeducation and training for community partners who may not understand how IDDand MH and/or IDD, MH and SUD manifest and how their unique ability toparticipate in the recovery process. Supportcontinuous improvement initiatives to improve CCCM and OBI program as a whole. DevelopSkills Training to support goals discovered by person enhance outcomes across aarrange of quality of life areas. Collaboratewith other LIDDAs to enhance continuity of services. Provideadministrative and supervisory duties to ensure effective operation of the OBIprogram. Assist inresolving emergencies. Identifyand resolve workplace problems. Meet unitperformance measures or targets. Maintainassigned caseload. Coordinateappropriate services to designated caseload. Enteraccurate and appropriate documentation of services within timeframe required. Maintainconfidentiality of sensitive records and treatment information, client filesand protected health information in compliance with HIPAA, laws, rules andregulations, and established procedures. Maintainregular and reliable physical on-site attendance. Regular attendance,dependability, and promptness are required for the scheduled work day 100% ofthe time, to ensure consistency and completeness of program's processes. Complywith the Abuse, Neglect, and Exploitation policy and reporting requirements. Adhere tothe Code of Conduct and Standards of Behavior policy requirements. Establishand maintain effective work relationships with individuals served and theirfamilies, supervisors, co-workers and visitors by demonstrating cooperative,courteous and respectful behavior at all times. Communicateregularly with supervisor. Open andprocess mail/email in a timely manner. Answerphone, collect phone messages and respond to requests timely and accurately. Maintainsafe and clean working environment by complying with procedures, rules andregulations. Performall work functions and interactions using a trauma informed approach. Displayprofessionalism when representing PermiaCare and the program in the community. Maintaincompliance with legal requirements and company policies and procedures. Maintainvalid and current driver's license, auto insurance, acceptable driving recordand reliable transportation at all times. Driving may be required for thisposition. Completeall training as assigned prior to due date. Plan,organize, assign, supervise, review, and evaluate the work of assignedemployees. Participatein the hiring process and termination process of assigned employees, includingrecommending selection of staff to hire. Completeemployee corrective actions as needed and in a timely manner. Communicateregularly with assigned employees. Ensurecompliance for performance evaluations for assigned employees. Performapproval of timesheets on time. Develop,implement, and monitor new and revised operational policies and workprocedures. Monitorcaseloads of assigned staff and assigns work accordingly. Coordinatewith Human Resources to respond to employee concerns or complaints. Establishexpectations and provide employee performance feedback on an on-going basis,including ensuring understanding of performance targets and goals. Provideorientation and on-going training, mentoring, and coaching to assignedemployees. Maintainquality and quantity of work performed within work unit. Fill infor subordinates when needed to ensure coverage. Other duties as assigned. MARGINAL DUTIES AND RESPONSIBILITIES (these duties are notdesignated as essential for the purposes of ADA; they are still requiredduties): Fill infor other staff as needed. Participatein team meeting or staffings. Participatein community activities and/or attends community meetings as needed. Participatein workgroups and committees as assigned. Providetranslation, if applicable. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: Knowledgeof IDD policies and statutes. Knowledge of Performance Contract and applicable Texas Administrative Code. Self-motivating. Ability to respect needs and perferences of the individual. Knowledgeof HIPAA and ability to protect confidentiality. Effectivemulti-tasking skills. Goodorganizational skills. Welcoming,positive behavior. Abilityto express self clearly and effectively, orally and in writing Effectivetime management skills. Exceptionalcustomer service skills, including positive attitude. Culturalsensitivity. Dependableattendance and punctuality. Knowledgeof trauma informed theories, principles and practices. Flexibilityand adaptability to different work environments. Excellentcomputer skills, including Word, Excel, Outlook, and Electronic Health Records(EHR). Readingand comprehending. Reasoningand analyzing. Abilityto coordinate with various inter-agency personnel. Abilityto fulfill PMAB and CPR/First Aid requirements Abilityto work independently Goodinterpersonal skills, including ability to build rapport with individualsincluding co-workers. Abilityto display comfort in interacting with individuals of diverse cultural, ethnicand economic backgrounds and with social service, healthcare, educational andcriminal justice organizations, as needed. Abilityto acquire and utilize new skills as the job requires. Abilityto work cooperatively and productively with supervisor, individuals,co-workers, and groups of persons at all levels of activity, contributing to aspirit of teamwork. Abilityto maintain highly confidential information. Abilityto remain calm in stressful situations. Abilityto plan and schedule work and implement directives without constantsupervision. Modelprofessionalism by appropriate dress, language, ethics and work habits. Abilityto drive personal and/or company vehicle. This position may require travel to agency program sites, community andresidential sites, and/or locations outside the PermiaCare catchment area. This position may require transport of agencyindividuals and/or individuals served. Conflictresolution skills. Decisionmaking abilities. Supervisoryand leadership skills. PHYSICAL REQUIREMENTS: Abilities Required: LightLifting, under 15 lbs Walking Standing Sitting Climbingstairs Operatingoffice equipment Operatingmotor vehicle Abilityto see Identifycolors Depthperception needed Hearing(with aid) . click apply for full job details
Job Number: 481 Location: Midland Supervises: Y FLSA: Non-exempt Division: IDD Salary: $22.69 per hour. Sign on bonus may be available. Shift: M-F 8am - 5pm; may require a flexible work schedule;Assigned work hours may change as the needs of the agency and clients change Driving required: Y Travel required: Y Settings: office, field POSITION SUMMARY/JOB PURPOSE: The IDD Outpatient Biopsychosocial Intervention (OBI) Leaddirects and trains staff responsible for OBI and Collaborative Care CaseManagement (CCCM). This position provides administrative program oversight andsupports effective operation, quality assurance, and compliance of the OBIprogram. This role ensures that services are provided are in alignment withHHSC standards, program requirements, and participant needs. This positionsupervises the IDD Collaborative Care Case Manager. This position works independently, under limitedsupervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS: Education Required: ABachelor's degree from an accredited college or university with a major inpsychology, social work, medicine, nursing, rehabilitation, counseling,sociology, human growth and development, physician assistance, gerontology,special education, educational psychology, early childhood education or earlychildhood intervention or a bachelor's degree with at least 30 hours ofcoursework in the previous fields. Experience Required: At least 2 years experience with individuals with intellectual anddevelopmental disabilities or mental illness preferred. Registration, Certification, Licensure or otherQualifications Required: Mustmaintain a valid Texas Driver's license, auto liability insurance and a drivingrecord acceptable to PermiaCare's insurance requirements. Requiredto pass criminal history and background checks as well as pre-employment drugscreen. Mustobtain QIDP and QMHP certification within 90 days of hire. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensuretraining and provision of CCCM, including, the Person-Centered Recovery Plan(PCRP) and Skills Training, using a person-centered approach focusing on theneeds and desires of persons served. EnsurePCRP is led by the person served, embracing recovery, self-determination,community inclusion, respectful of the person's unique recovery journey. Assistwith development and implementation of processes, procedures and checklists forreferrals, intake process, biopsychosocial assessments, and other policies andprocedures. Assist asneeded with Performance Contract Reporting requirements. AdministerBio-psychosocial Assessments for new admits. Provideeducation and training for community partners who may not understand how IDDand MH and/or IDD, MH and SUD manifest and how their unique ability toparticipate in the recovery process. Supportcontinuous improvement initiatives to improve CCCM and OBI program as a whole. DevelopSkills Training to support goals discovered by person enhance outcomes across aarrange of quality of life areas. Collaboratewith other LIDDAs to enhance continuity of services. Provideadministrative and supervisory duties to ensure effective operation of the OBIprogram. Assist inresolving emergencies. Identifyand resolve workplace problems. Meet unitperformance measures or targets. Maintainassigned caseload. Coordinateappropriate services to designated caseload. Enteraccurate and appropriate documentation of services within timeframe required. Maintainconfidentiality of sensitive records and treatment information, client filesand protected health information in compliance with HIPAA, laws, rules andregulations, and established procedures. Maintainregular and reliable physical on-site attendance. Regular attendance,dependability, and promptness are required for the scheduled work day 100% ofthe time, to ensure consistency and completeness of program's processes. Complywith the Abuse, Neglect, and Exploitation policy and reporting requirements. Adhere tothe Code of Conduct and Standards of Behavior policy requirements. Establishand maintain effective work relationships with individuals served and theirfamilies, supervisors, co-workers and visitors by demonstrating cooperative,courteous and respectful behavior at all times. Communicateregularly with supervisor. Open andprocess mail/email in a timely manner. Answerphone, collect phone messages and respond to requests timely and accurately. Maintainsafe and clean working environment by complying with procedures, rules andregulations. Performall work functions and interactions using a trauma informed approach. Displayprofessionalism when representing PermiaCare and the program in the community. Maintaincompliance with legal requirements and company policies and procedures. Maintainvalid and current driver's license, auto insurance, acceptable driving recordand reliable transportation at all times. Driving may be required for thisposition. Completeall training as assigned prior to due date. Plan,organize, assign, supervise, review, and evaluate the work of assignedemployees. Participatein the hiring process and termination process of assigned employees, includingrecommending selection of staff to hire. Completeemployee corrective actions as needed and in a timely manner. Communicateregularly with assigned employees. Ensurecompliance for performance evaluations for assigned employees. Performapproval of timesheets on time. Develop,implement, and monitor new and revised operational policies and workprocedures. Monitorcaseloads of assigned staff and assigns work accordingly. Coordinatewith Human Resources to respond to employee concerns or complaints. Establishexpectations and provide employee performance feedback on an on-going basis,including ensuring understanding of performance targets and goals. Provideorientation and on-going training, mentoring, and coaching to assignedemployees. Maintainquality and quantity of work performed within work unit. Fill infor subordinates when needed to ensure coverage. Other duties as assigned. MARGINAL DUTIES AND RESPONSIBILITIES (these duties are notdesignated as essential for the purposes of ADA; they are still requiredduties): Fill infor other staff as needed. Participatein team meeting or staffings. Participatein community activities and/or attends community meetings as needed. Participatein workgroups and committees as assigned. Providetranslation, if applicable. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: Knowledgeof IDD policies and statutes. Knowledge of Performance Contract and applicable Texas Administrative Code. Self-motivating. Ability to respect needs and perferences of the individual. Knowledgeof HIPAA and ability to protect confidentiality. Effectivemulti-tasking skills. Goodorganizational skills. Welcoming,positive behavior. Abilityto express self clearly and effectively, orally and in writing Effectivetime management skills. Exceptionalcustomer service skills, including positive attitude. Culturalsensitivity. Dependableattendance and punctuality. Knowledgeof trauma informed theories, principles and practices. Flexibilityand adaptability to different work environments. Excellentcomputer skills, including Word, Excel, Outlook, and Electronic Health Records(EHR). Readingand comprehending. Reasoningand analyzing. Abilityto coordinate with various inter-agency personnel. Abilityto fulfill PMAB and CPR/First Aid requirements Abilityto work independently Goodinterpersonal skills, including ability to build rapport with individualsincluding co-workers. Abilityto display comfort in interacting with individuals of diverse cultural, ethnicand economic backgrounds and with social service, healthcare, educational andcriminal justice organizations, as needed. Abilityto acquire and utilize new skills as the job requires. Abilityto work cooperatively and productively with supervisor, individuals,co-workers, and groups of persons at all levels of activity, contributing to aspirit of teamwork. Abilityto maintain highly confidential information. Abilityto remain calm in stressful situations. Abilityto plan and schedule work and implement directives without constantsupervision. Modelprofessionalism by appropriate dress, language, ethics and work habits. Abilityto drive personal and/or company vehicle. This position may require travel to agency program sites, community andresidential sites, and/or locations outside the PermiaCare catchment area. This position may require transport of agencyindividuals and/or individuals served. Conflictresolution skills. Decisionmaking abilities. Supervisoryand leadership skills. PHYSICAL REQUIREMENTS: Abilities Required: LightLifting, under 15 lbs Walking Standing Sitting Climbingstairs Operatingoffice equipment Operatingmotor vehicle Abilityto see Identifycolors Depthperception needed Hearing(with aid) . click apply for full job details