Job Number: 228 Location: Ft Stockton Supervises: N FLSA: Non-Exempt Division: MH Salary: $20.65 per hour. Sign on bonus may be available. Shift: 5 days on, 5 days offshifts, on call; Assigned work hours may change as the needs of the agency andclients change Driving required: Y Travel required: Y Settings: office, field POSITION SUMMARY/JOB PURPOSE: The Crisis Response Specialist isresponsible for response to mental health crisis calls from Law Enforcement,Emergency Room, and the PermiaCare Crisis Hotline. This position provides emergency services toindividuals in the community by defining presenting concerns, assessing neededinterventions, initiating appropriate crisis intervention services, resolvingcrisis situations, and facilitating entrance into Crisis respite facilitieswhen appropriate. The Crisis ResponseSpecialist is responsible for ensuring persons in crisis are treated in theleast restrictive and most appropriate environment. This position develops and maintains positiveworking relationships with law enforcement, hospital personnel and the judiciary. The Crisis Response Specialistwill be responsible for crisis coverage on a 5 days on, 5 days off rotation asset by supervisor, including days, nights, weekends and holidays. All duty timemay be served from the location of the worker's choice but must remain in thearea at all times while on call. Thisposition requires travel to other counties in West Texas, including in adverseweather. This position works independently,under limited supervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHERQUALIFICATIONS: Education Required: A Bachelor's degree from an accreditedcollege or university with a major in psychology, social work, medicine,nursing, rehabilitation, counseling, sociology, human growth and development,physician assistance, gerontology, special education, educational psychology,early childhood education or early childhood intervention or a bachelor'sdegree with at least 30 hours of coursework in the previous fields. Experience Required: At least 1 year experience in mental healthfield preferred. Registration, Certification,Licensure or other Qualifications Required: Must maintain a valid TexasDriver's license, auto liability insurance and a driving record acceptable toPermiaCare's insurance requirements. Required to pass criminal historyand background checks as well as pre-employment drug screen. Must obtain QMHP certificationwithin 6 months. ESSENTIAL DUTIES ANDRESPONSIBILITIES: Serve on crisis rotation asscheduled. Respond, by phone, to all crisiscalls within 10 minutes. Make face-to-face responses, whenindicated, within 1 hour. Provide intervention that ensuresleast restrictive setting. File Emergency Detention applicationsappropriately. Exercise clinical judgment incrisis situations. Serve as a fill-in for othercrisis staff when needed. Provide follow-up for individualswho were treated for crisis. Complete all crisis logs andservice documentation before ending shift. Remain compliant with Medicaid andState documentation standards. Complete documentation necessaryto assign contact or registered status (as indicated) to all non-PermiaCareclients. Scan and upload documentation intoEHR. Maintain utilization data onservices provided as assigned by supervisor. Apply the Medicaid coveredservices for this position, the proper application of these services, and thecodes used to describe these services. Work with all members of theCrisis Services team to ensure quality and appropriate use of services forpersons in crisis. Develop and maintains positiverelationships with law enforcement. Develop and maintains positiverelationships with judiciary. Develop and maintains positiverelationships with hospital personnel. Participate in quality assuranceand utilization review process. Discharge clients as needed. Meet unit performance measures ortargets. Maintain assigned caseload ofindividuals with mental illness. Coordinate services to designatedcaseload. Enter accurate and appropriatedocumentation of services within timeframe required. Maintain confidentiality ofsensitive records and treatment information, client files and protected healthinformation in compliance with HIPAA, laws, rules and regulations, andestablished procedures. Maintain regular and reliablephysical on-site attendance. Regular attendance, dependability, and promptnessare required for the scheduled work day 100% of the time, to ensure consistencyand completeness of program's processes. Comply with the Abuse, Neglect,and Exploitation policy and reporting requirements. Adhere to the Code of Conduct andStandards of Behavior policy requirements. Establish and maintain effectivework relationships with individuals served and their families, supervisors,co-workers and visitors by demonstrating cooperative, courteous and respectfulbehavior at all times. Communicate regularly withsupervisor. Open and process mail/email in atimely manner. Answer phone, collect phonemessages and respond to requests timely and accurately. Maintain safe and clean workingenvironment by complying with procedures, rules and regulations. Perform all work functions andinteractions using a trauma informed approach. Display professionalism whenrepresenting PermiaCare and the program in the community. Maintain compliance with legalrequirements and company policies and procedures. Maintain valid and currentdriver's license, auto insurance, acceptable driving record and reliabletransportation at all times. Driving may be required for this position. Complete all training as assignedprior to due date. Other duties as assigned. MARGINAL DUTIES ANDRESPONSIBILITIES (these duties are not designated as essential for the purposesof ADA; they are still required duties): Fill in for other MH staff asneeded. Provide translation, ifapplicable. Participate in team meeting orstaffings. Participate in communityactivities and/or attends community meetings as needed. Participate in workgroups andcommittees as assigned. KNOWLEDGE, SKILLS, ABILITIES ANDCOMPETENCIES: Advanced knowledge of mentalillness and treatment. Knowledge of the TexasAdministrative Code, State Performance Contract and UM Guidelines. Knowledge of HIPAA and ability toprotect confidentiality. Effective multi-tasking skills. Good organizational skills. Welcoming, positive behavior. Ability to express self clearlyand effectively, orally and in writing. Effective time management skills. Exceptional customer serviceskills, including positive attitude. Cultural sensitivity. Dependable attendance andpunctuality. Knowledge of trauma informedtheories, principles and practices. Flexibility and adaptability todifferent work environments. Excellent computer skills,including Word, Excel, Outlook, and Electronic Health Records (EHR). Reading and comprehending. Reasoning and analyzing. Ability to coordinate with variousinter-agency personnel. Ability to fulfill PMAB and CPR/FirstAid requirements. Ability to work independently. Good interpersonal skills,including ability to build rapport with individuals including co-workers. Ability to display comfort ininteracting with individuals of diverse cultural, ethnic and economicbackgrounds and with social service, healthcare, educational and criminaljustice organizations, as needed. Ability to acquire and utilize newskills as the job requires. Ability to work cooperatively andproductively with supervisor, individuals, co-workers, and groups of persons atall levels of activity, contributing to a spirit of teamwork. Ability to maintain highlyconfidential information. Ability to remain calm instressful situations. Ability to plan and schedule workand implement directives without constant supervision. Model professionalism byappropriate dress, language, ethics and work habits. Ability to drive personal and/orcompany vehicle. This position mayrequire travel to agency program sites, community and residential sites, and/orlocations outside the PermiaCare catchment area. This position may require transport of agencyindividuals and/or individuals served. PHYSICAL REQUIREMENTS: Abilities Required: Light Lifting, under 15 lbs Light Carrying, under 15 lbs Walking Standing Sitting Operating office equipment Operating motor vehicle Ability to see Hearing (with aid) Ability to write Ability to count Ability to read Ability to tell time Other (specify): driving required. May require some travelafter hours and overnight. WORKSITE CONDITIONS: Travel Inside Long or irregular work hours Working closely with others Working alone ADA Statement: Reasonable accommodations may be made toenable individuals with disabilities to perform essential functions. EEO Statement: . click apply for full job details
11/06/2025
Full time
Job Number: 228 Location: Ft Stockton Supervises: N FLSA: Non-Exempt Division: MH Salary: $20.65 per hour. Sign on bonus may be available. Shift: 5 days on, 5 days offshifts, on call; Assigned work hours may change as the needs of the agency andclients change Driving required: Y Travel required: Y Settings: office, field POSITION SUMMARY/JOB PURPOSE: The Crisis Response Specialist isresponsible for response to mental health crisis calls from Law Enforcement,Emergency Room, and the PermiaCare Crisis Hotline. This position provides emergency services toindividuals in the community by defining presenting concerns, assessing neededinterventions, initiating appropriate crisis intervention services, resolvingcrisis situations, and facilitating entrance into Crisis respite facilitieswhen appropriate. The Crisis ResponseSpecialist is responsible for ensuring persons in crisis are treated in theleast restrictive and most appropriate environment. This position develops and maintains positiveworking relationships with law enforcement, hospital personnel and the judiciary. The Crisis Response Specialistwill be responsible for crisis coverage on a 5 days on, 5 days off rotation asset by supervisor, including days, nights, weekends and holidays. All duty timemay be served from the location of the worker's choice but must remain in thearea at all times while on call. Thisposition requires travel to other counties in West Texas, including in adverseweather. This position works independently,under limited supervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHERQUALIFICATIONS: Education Required: A Bachelor's degree from an accreditedcollege or university with a major in psychology, social work, medicine,nursing, rehabilitation, counseling, sociology, human growth and development,physician assistance, gerontology, special education, educational psychology,early childhood education or early childhood intervention or a bachelor'sdegree with at least 30 hours of coursework in the previous fields. Experience Required: At least 1 year experience in mental healthfield preferred. Registration, Certification,Licensure or other Qualifications Required: Must maintain a valid TexasDriver's license, auto liability insurance and a driving record acceptable toPermiaCare's insurance requirements. Required to pass criminal historyand background checks as well as pre-employment drug screen. Must obtain QMHP certificationwithin 6 months. ESSENTIAL DUTIES ANDRESPONSIBILITIES: Serve on crisis rotation asscheduled. Respond, by phone, to all crisiscalls within 10 minutes. Make face-to-face responses, whenindicated, within 1 hour. Provide intervention that ensuresleast restrictive setting. File Emergency Detention applicationsappropriately. Exercise clinical judgment incrisis situations. Serve as a fill-in for othercrisis staff when needed. Provide follow-up for individualswho were treated for crisis. Complete all crisis logs andservice documentation before ending shift. Remain compliant with Medicaid andState documentation standards. Complete documentation necessaryto assign contact or registered status (as indicated) to all non-PermiaCareclients. Scan and upload documentation intoEHR. Maintain utilization data onservices provided as assigned by supervisor. Apply the Medicaid coveredservices for this position, the proper application of these services, and thecodes used to describe these services. Work with all members of theCrisis Services team to ensure quality and appropriate use of services forpersons in crisis. Develop and maintains positiverelationships with law enforcement. Develop and maintains positiverelationships with judiciary. Develop and maintains positiverelationships with hospital personnel. Participate in quality assuranceand utilization review process. Discharge clients as needed. Meet unit performance measures ortargets. Maintain assigned caseload ofindividuals with mental illness. Coordinate services to designatedcaseload. Enter accurate and appropriatedocumentation of services within timeframe required. Maintain confidentiality ofsensitive records and treatment information, client files and protected healthinformation in compliance with HIPAA, laws, rules and regulations, andestablished procedures. Maintain regular and reliablephysical on-site attendance. Regular attendance, dependability, and promptnessare required for the scheduled work day 100% of the time, to ensure consistencyand completeness of program's processes. Comply with the Abuse, Neglect,and Exploitation policy and reporting requirements. Adhere to the Code of Conduct andStandards of Behavior policy requirements. Establish and maintain effectivework relationships with individuals served and their families, supervisors,co-workers and visitors by demonstrating cooperative, courteous and respectfulbehavior at all times. Communicate regularly withsupervisor. Open and process mail/email in atimely manner. Answer phone, collect phonemessages and respond to requests timely and accurately. Maintain safe and clean workingenvironment by complying with procedures, rules and regulations. Perform all work functions andinteractions using a trauma informed approach. Display professionalism whenrepresenting PermiaCare and the program in the community. Maintain compliance with legalrequirements and company policies and procedures. Maintain valid and currentdriver's license, auto insurance, acceptable driving record and reliabletransportation at all times. Driving may be required for this position. Complete all training as assignedprior to due date. Other duties as assigned. MARGINAL DUTIES ANDRESPONSIBILITIES (these duties are not designated as essential for the purposesof ADA; they are still required duties): Fill in for other MH staff asneeded. Provide translation, ifapplicable. Participate in team meeting orstaffings. Participate in communityactivities and/or attends community meetings as needed. Participate in workgroups andcommittees as assigned. KNOWLEDGE, SKILLS, ABILITIES ANDCOMPETENCIES: Advanced knowledge of mentalillness and treatment. Knowledge of the TexasAdministrative Code, State Performance Contract and UM Guidelines. Knowledge of HIPAA and ability toprotect confidentiality. Effective multi-tasking skills. Good organizational skills. Welcoming, positive behavior. Ability to express self clearlyand effectively, orally and in writing. Effective time management skills. Exceptional customer serviceskills, including positive attitude. Cultural sensitivity. Dependable attendance andpunctuality. Knowledge of trauma informedtheories, principles and practices. Flexibility and adaptability todifferent work environments. Excellent computer skills,including Word, Excel, Outlook, and Electronic Health Records (EHR). Reading and comprehending. Reasoning and analyzing. Ability to coordinate with variousinter-agency personnel. Ability to fulfill PMAB and CPR/FirstAid requirements. Ability to work independently. Good interpersonal skills,including ability to build rapport with individuals including co-workers. Ability to display comfort ininteracting with individuals of diverse cultural, ethnic and economicbackgrounds and with social service, healthcare, educational and criminaljustice organizations, as needed. Ability to acquire and utilize newskills as the job requires. Ability to work cooperatively andproductively with supervisor, individuals, co-workers, and groups of persons atall levels of activity, contributing to a spirit of teamwork. Ability to maintain highlyconfidential information. Ability to remain calm instressful situations. Ability to plan and schedule workand implement directives without constant supervision. Model professionalism byappropriate dress, language, ethics and work habits. Ability to drive personal and/orcompany vehicle. This position mayrequire travel to agency program sites, community and residential sites, and/orlocations outside the PermiaCare catchment area. This position may require transport of agencyindividuals and/or individuals served. PHYSICAL REQUIREMENTS: Abilities Required: Light Lifting, under 15 lbs Light Carrying, under 15 lbs Walking Standing Sitting Operating office equipment Operating motor vehicle Ability to see Hearing (with aid) Ability to write Ability to count Ability to read Ability to tell time Other (specify): driving required. May require some travelafter hours and overnight. WORKSITE CONDITIONS: Travel Inside Long or irregular work hours Working closely with others Working alone ADA Statement: Reasonable accommodations may be made toenable individuals with disabilities to perform essential functions. EEO Statement: . click apply for full job details
Job Number: 179 Location: Odessa Supervises: Y FLSA: Exempt Division: ECI Salary: $56,772 per year. Sign on bonus may be available. Shift: M-Th 7:30am - 5:30pm, F7:30am - 11:30am; may require a flexible work schedule; Assigned work hours maychange as the needs of the agency and clients change Driving required: Y Travel required: Y Settings: office, field POSITION SUMMARY/JOB PURPOSE: The EIS Team Lead ensures EarlyIntervention Specialists (EIS) provide required quality services to childrenbirth to 3 years of age and their families in the home and community. This position provides guidance and supportto EIS staff and assists the ECI Director and Deputy ECI Director as needed. This position supervises Early InterventionSpecialists. This position works independently,under limited supervision, reporting major activities through periodicmeetings. EDUCATION, EXPERIENCE, OTHERQUALIFICATIONS: Education Required: Bachelors degree from accredited college oruniversity in a field approved by ECI such as Psychology, Sociology, SocialWork, Special Education, Child Development, Health, Family Studies, or relatedfield. must complete 3 semester hoursof early childhood special education or 40 clock hours of continuing educationin early childhood development or early childhood special education prior tohire. Experience Required: At least 1 year experience in Early ChildhoodDevelopment or related field. Previous supervisory experience is preferred. Registration, Certification, Licensureor other Qualifications Required: Must maintain a valid TexasDriver's license, auto liability insurance and a driving record acceptable toPermiaCare's insurance requirements. Required to pass criminal historyand background checks as well as pre-employment drug screen. EIS position requires completionof competency demonstration as mandated by ECI. Must become a fully certified EIS within 1 year. ESSENTIAL DUTIES ANDRESPONSIBILITIES: Supervise staff in the ECI programto ensure activities are performed according to State, Federal, Medicaid andlocal policies and guidelines. Review reports and data from EHRto ensure billing, program measures and documentation are of quality andaccurate. Supervise Early InterventionSpecialists to ensure caseload assignments, certifications, and other reportsand documentation are completed timely and accurately. Evaluate client data to evaluatestaff and program performance and coordinate training for staff to ensurepolicies and procedures are met. Meet unit performance measures ortargets. Coordinate services to designatedcaseload. Enter accurate and appropriatedocumentation of services within timeframe required. Maintain confidentiality ofsensitive records and treatment information, client files and protected healthinformation in compliance with HIPAA, laws, rules and regulations, andestablished procedures. Maintain regular and reliablephysical on-site attendance. Regular attendance, dependability, and promptnessare required for the scheduled work day 100% of the time, to ensure consistencyand completeness of program's processes. Comply with the Abuse, Neglect,and Exploitation policy and reporting requirements. Adhere to the Code of Conduct andStandards of Behavior policy requirements. Establish and maintain effectivework relationships with individuals served and their families, supervisors,co-workers and visitors by demonstrating cooperative, courteous and respectfulbehavior at all times. Communicate regularly withsupervisor. Open and process mail/email in atimely manner. Answer phone, collect phone messagesand respond to requests timely and accurately. Maintain safe and clean workingenvironment by complying with procedures, rules and regulations. Perform all work functions andinteractions using a trauma informed approach. Display professionalism whenrepresenting PermiaCare and the program in the community. Maintain compliance with legalrequirements and company policies and procedures. Maintain valid and currentdriver's license, auto insurance, acceptable driving record and reliable transportationat all times. Driving may be required for this position. Complete all training as assignedprior to due date. Plan, organize, assign, supervise,review, and evaluate the work of assigned employees. Participate in the hiring processand termination process of assigned employees, including recommending selectionof staff to hire. Complete employee correctiveactions as needed and in a timely manner. Communicate regularly withassigned employees. Ensure compliance for performanceevaluations for assigned employees. Perform approval of timesheets ontime. Develop, implement, and monitornew and revised operational policies and work procedures. Monitor caseloads of assignedstaff and assigns work accordingly. Coordinate with Human Resources torespond to employee concerns or complaints. Establish expectations and provideemployee performance feedback on an on-going basis, including ensuringunderstanding of performance targets and goals. Provide orientation and on-goingtraining, mentoring, and coaching to assigned employees. Maintain quality and quantity ofwork performed within work unit. Fill in for subordinates whenneeded to ensure coverage. Assist in resolving emergencies. Identify and resolve workplaceproblems. Ensure direct reports are aware ofadhere to PC policies and procedures. Ensure time is reportedaccurately. Other duties as assigned. MARGINAL DUTIES ANDRESPONSIBILITIES (these duties are not designated as essential for the purposesof ADA; they are still required duties): Fill in for other ECI staff asneeded. Provide SST/SC as needed. Act as back up or fill in or otherTeam Leads. Provide training for ECI staff. Provide translation, if applicable. Participate in team meeting orstaffings. Participate in communityactivities and/or attends community meetings as needed. Participate in workgroups andcommittees as assigned. KNOWLEDGE, SKILLS, ABILITIES ANDCOMPETENCIES: Knowledge of child development. Knowledge of HIPAA and ability toprotect confidentiality. Effective multi-tasking skills. Good organizational skills. Welcoming, positive behavior. Ability to lift, hold, and playwith young children and move about into and out of sitting positions on thefloor. Ability to express self clearlyand effectively, orally and in writing. Effective time management skills. Exceptional customer serviceskills, including positive attitude. Cultural sensitivity. Dependable attendance andpunctuality. Knowledge of trauma informedtheories, principles and practices. Flexibility and adaptability todifferent work environments. Excellent computer skills,including Word, Excel, Outlook, and Electronic Health Records (EHR). Reading and comprehending. Reasoning and analyzing. Ability to coordinate with variousinter-agency personnel. Ability to fulfill PMAB andCPR/First Aid requirements. Ability to work independently. Good interpersonal skills, includingability to build rapport with individuals including co-workers. Ability to display comfort ininteracting with individuals of diverse cultural, ethnic and economicbackgrounds and with social service, healthcare, educational and criminaljustice organizations, as needed. Ability to acquire and utilize newskills as the job requires. Ability to work cooperatively andproductively with supervisor, individuals, co-workers, and groups of persons atall levels of activity, contributing to a spirit of teamwork. Ability to maintain highlyconfidential information. Ability to remain calm instressful situations. Ability to plan and schedule workand implement directives without constant supervision. Model professionalism byappropriate dress, language, ethics and work habits. Ability to drive personal and/orcompany vehicle. This position mayrequire travel to agency program sites, community and residential sites, and/orlocations outside the PermiaCare catchment area. This position may require transport of agencyindividuals and/or individuals served. Conflict resolution skills. Decision making abilities. Supervisory and leadership skills. PHYSICAL REQUIREMENTS: Abilities Required: Heavy Lifting, 45 lbs & over Moderate Carrying, 15-44 lbs Pulling hand over hand Repeated bending Reaching above shoulder Simple grasping Walking Standing Sitting Crawling Twisting Kneeling Pushing Stooping Climbing stairs Operating motor vehicle Ability to see Identify colors Depth perception needed Hearing (with aid) Ability to write Ability to count Ability to read Ability to tell time Other (specify): driving required. May require some travelafter hours and overnight. WORKSITE CONDITIONS: Travel Inside Long or irregular work hours . click apply for full job details
11/06/2025
Full time
Job Number: 179 Location: Odessa Supervises: Y FLSA: Exempt Division: ECI Salary: $56,772 per year. Sign on bonus may be available. Shift: M-Th 7:30am - 5:30pm, F7:30am - 11:30am; may require a flexible work schedule; Assigned work hours maychange as the needs of the agency and clients change Driving required: Y Travel required: Y Settings: office, field POSITION SUMMARY/JOB PURPOSE: The EIS Team Lead ensures EarlyIntervention Specialists (EIS) provide required quality services to childrenbirth to 3 years of age and their families in the home and community. This position provides guidance and supportto EIS staff and assists the ECI Director and Deputy ECI Director as needed. This position supervises Early InterventionSpecialists. This position works independently,under limited supervision, reporting major activities through periodicmeetings. EDUCATION, EXPERIENCE, OTHERQUALIFICATIONS: Education Required: Bachelors degree from accredited college oruniversity in a field approved by ECI such as Psychology, Sociology, SocialWork, Special Education, Child Development, Health, Family Studies, or relatedfield. must complete 3 semester hoursof early childhood special education or 40 clock hours of continuing educationin early childhood development or early childhood special education prior tohire. Experience Required: At least 1 year experience in Early ChildhoodDevelopment or related field. Previous supervisory experience is preferred. Registration, Certification, Licensureor other Qualifications Required: Must maintain a valid TexasDriver's license, auto liability insurance and a driving record acceptable toPermiaCare's insurance requirements. Required to pass criminal historyand background checks as well as pre-employment drug screen. EIS position requires completionof competency demonstration as mandated by ECI. Must become a fully certified EIS within 1 year. ESSENTIAL DUTIES ANDRESPONSIBILITIES: Supervise staff in the ECI programto ensure activities are performed according to State, Federal, Medicaid andlocal policies and guidelines. Review reports and data from EHRto ensure billing, program measures and documentation are of quality andaccurate. Supervise Early InterventionSpecialists to ensure caseload assignments, certifications, and other reportsand documentation are completed timely and accurately. Evaluate client data to evaluatestaff and program performance and coordinate training for staff to ensurepolicies and procedures are met. Meet unit performance measures ortargets. Coordinate services to designatedcaseload. Enter accurate and appropriatedocumentation of services within timeframe required. Maintain confidentiality ofsensitive records and treatment information, client files and protected healthinformation in compliance with HIPAA, laws, rules and regulations, andestablished procedures. Maintain regular and reliablephysical on-site attendance. Regular attendance, dependability, and promptnessare required for the scheduled work day 100% of the time, to ensure consistencyand completeness of program's processes. Comply with the Abuse, Neglect,and Exploitation policy and reporting requirements. Adhere to the Code of Conduct andStandards of Behavior policy requirements. Establish and maintain effectivework relationships with individuals served and their families, supervisors,co-workers and visitors by demonstrating cooperative, courteous and respectfulbehavior at all times. Communicate regularly withsupervisor. Open and process mail/email in atimely manner. Answer phone, collect phone messagesand respond to requests timely and accurately. Maintain safe and clean workingenvironment by complying with procedures, rules and regulations. Perform all work functions andinteractions using a trauma informed approach. Display professionalism whenrepresenting PermiaCare and the program in the community. Maintain compliance with legalrequirements and company policies and procedures. Maintain valid and currentdriver's license, auto insurance, acceptable driving record and reliable transportationat all times. Driving may be required for this position. Complete all training as assignedprior to due date. Plan, organize, assign, supervise,review, and evaluate the work of assigned employees. Participate in the hiring processand termination process of assigned employees, including recommending selectionof staff to hire. Complete employee correctiveactions as needed and in a timely manner. Communicate regularly withassigned employees. Ensure compliance for performanceevaluations for assigned employees. Perform approval of timesheets ontime. Develop, implement, and monitornew and revised operational policies and work procedures. Monitor caseloads of assignedstaff and assigns work accordingly. Coordinate with Human Resources torespond to employee concerns or complaints. Establish expectations and provideemployee performance feedback on an on-going basis, including ensuringunderstanding of performance targets and goals. Provide orientation and on-goingtraining, mentoring, and coaching to assigned employees. Maintain quality and quantity ofwork performed within work unit. Fill in for subordinates whenneeded to ensure coverage. Assist in resolving emergencies. Identify and resolve workplaceproblems. Ensure direct reports are aware ofadhere to PC policies and procedures. Ensure time is reportedaccurately. Other duties as assigned. MARGINAL DUTIES ANDRESPONSIBILITIES (these duties are not designated as essential for the purposesof ADA; they are still required duties): Fill in for other ECI staff asneeded. Provide SST/SC as needed. Act as back up or fill in or otherTeam Leads. Provide training for ECI staff. Provide translation, if applicable. Participate in team meeting orstaffings. Participate in communityactivities and/or attends community meetings as needed. Participate in workgroups andcommittees as assigned. KNOWLEDGE, SKILLS, ABILITIES ANDCOMPETENCIES: Knowledge of child development. Knowledge of HIPAA and ability toprotect confidentiality. Effective multi-tasking skills. Good organizational skills. Welcoming, positive behavior. Ability to lift, hold, and playwith young children and move about into and out of sitting positions on thefloor. Ability to express self clearlyand effectively, orally and in writing. Effective time management skills. Exceptional customer serviceskills, including positive attitude. Cultural sensitivity. Dependable attendance andpunctuality. Knowledge of trauma informedtheories, principles and practices. Flexibility and adaptability todifferent work environments. Excellent computer skills,including Word, Excel, Outlook, and Electronic Health Records (EHR). Reading and comprehending. Reasoning and analyzing. Ability to coordinate with variousinter-agency personnel. Ability to fulfill PMAB andCPR/First Aid requirements. Ability to work independently. Good interpersonal skills, includingability to build rapport with individuals including co-workers. Ability to display comfort ininteracting with individuals of diverse cultural, ethnic and economicbackgrounds and with social service, healthcare, educational and criminaljustice organizations, as needed. Ability to acquire and utilize newskills as the job requires. Ability to work cooperatively andproductively with supervisor, individuals, co-workers, and groups of persons atall levels of activity, contributing to a spirit of teamwork. Ability to maintain highlyconfidential information. Ability to remain calm instressful situations. Ability to plan and schedule workand implement directives without constant supervision. Model professionalism byappropriate dress, language, ethics and work habits. Ability to drive personal and/orcompany vehicle. This position mayrequire travel to agency program sites, community and residential sites, and/orlocations outside the PermiaCare catchment area. This position may require transport of agencyindividuals and/or individuals served. Conflict resolution skills. Decision making abilities. Supervisory and leadership skills. PHYSICAL REQUIREMENTS: Abilities Required: Heavy Lifting, 45 lbs & over Moderate Carrying, 15-44 lbs Pulling hand over hand Repeated bending Reaching above shoulder Simple grasping Walking Standing Sitting Crawling Twisting Kneeling Pushing Stooping Climbing stairs Operating motor vehicle Ability to see Identify colors Depth perception needed Hearing (with aid) Ability to write Ability to count Ability to read Ability to tell time Other (specify): driving required. May require some travelafter hours and overnight. WORKSITE CONDITIONS: Travel Inside Long or irregular work hours . click apply for full job details
Job Number: 128 Location: Midland Supervises: Y FLSA: Exempt Division: MH Salary: $50,976 per year. Sign on bonus may be available. Shift: M-F 8am - 5pm, on call; may require a flexible work schedule; Assigned work hours may change as the needs of the agency and clients change Driving required: Y Travel required: Y Settings: office, field POSITION SUMMARY/JOB PURPOSE: The ACT Supervisor provides, coordinates and monitors the delivery of rehab services to individuals with severe and persistent mental illness, including medication training and psychosocial rehab. This position assists individuals with obtaining transportation and/or translation for the purpose of accessing services. The ACT Supervisor provides oversight and supervision for staff who assist individuals with mental illness to maintain in the community, prevent hospitalization, and help maintain stability. This position works independently, under limited supervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS: Education Required: A Bachelor's degree from an accredited college or university with a major in psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human growth and development, physician assistance, gerontology, special education, educational psychology, early childhood education or early childhood intervention or a bachelor's degree with at least 30 hours of coursework in the previous fields. Experience Required: At least 6 months of supervisory experience. Previous experience in the field of mental health rehabilitation programs and services preferred. Registration, Certification, Licensure or other Qualifications Required: Must maintain a valid Texas Driver's license, auto liability insurance and a driving record acceptable to PermiaCare's insurance requirements. Required to pass criminal history and background checks as well as pre-employment drug screen. Must be credentialed as a QMHP within 6 months. ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervise and monitor daily work of assigned staff. Provide required direct care service hours. Provide services in absence of staff. This may include supportive employment, supportive housing, medication management, symptoms management, money management, health and safety, socialization and transportation. Document services provided within timelines given. Create on-call schedule for ACT. Completes recovery plans before expiration. Attend staffings with doctor and peer review. Track services provided to consumers to ensure services are provided as described in recovery plan. Assign and monitor caseloads. Train staff on duties, responsibilities of ACT program and hire new staff when open position occurs. Complete necessary paperwork for CRM, including new budgets and submitting receipts. Submit end of month numbers for Performance Indicators. Meet unit performance measures or targets. Maintain assigned caseload of individuals with mental illness. Coordinate services to designated caseload. Enter accurate and appropriate documentation of services within timeframe required. Maintain confidentiality of sensitive records and treatment information, client files and protected health information in compliance with HIPAA, laws, rules and regulations, and established procedures. Maintain regular and reliable physical on-site attendance. Regular attendance, dependability, and promptness are required for the scheduled work day 100% of the time, to ensure consistency and completeness of program's processes. Comply with the Abuse, Neglect, and Exploitation policy and reporting requirements. Adhere to the Code of Conduct and Standards of Behavior policy requirements. Establish and maintain effective work relationships with individuals served and their families, supervisors, co-workers and visitors by demonstrating cooperative, courteous and respectful behavior at all times. Communicate regularly with supervisor. Open and process mail/email in a timely manner. Answer phone, collect phone messages and respond to requests timely and accurately. Maintain safe and clean working environment by complying with procedures, rules and regulations. Perform all work functions and interactions using a trauma informed approach. Display professionalism when representing PermiaCare and the program in the community. Maintain compliance with legal requirements and company policies and procedures. Maintain valid and current driver's license, auto insurance, acceptable driving record and reliable transportation at all times. Driving may be required for this position. Complete all training as assigned prior to due date. Other duties as assigned. Plan, organize, assign, supervise, review, and evaluate the work of assigned employees. Participate in the hiring process and termination process of assigned employees, including recommending selection of staff to hire. Complete employee corrective actions as needed and in a timely manner. Communicate regularly with assigned employees. Ensure compliance for performance evaluations for assigned employees. Perform approval of timesheets on time. Develop, implement, and monitor new and revised operational policies and work procedures. Monitor caseloads of assigned staff and assigns work accordingly. Coordinate with Human Resources to respond to employee concerns or complaints. Establish expectations and provide employee performance feedback on an on-going basis, including ensuring understanding of performance targets and goals. Provide orientation and on-going training, mentoring, and coaching to assigned employees. Maintain quality and quantity of work performed within work unit. Fill in for subordinates when needed to ensure coverage. Assist in resolving emergencies. Identify and resolve workplace problems. Ensure direct reports are aware of adhere to PC policies and procedures. Ensure time is reported accurately. MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not designated as essential for the purposes of ADA; they are still required duties): Fill in for other ACT staff as needed. Attend national, state, and local conferences and trainings to develop a working knowledge of recovery services. Respond to crisis calls related to ACT clients. Back up Mental Health Services Manager as needed. Provide translation, if applicable. Participate in team meeting or staffings. Participate in community activities and/or attends community meetings as needed. Participate in workgroups and committees as assigned. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: Advanced knowledge of mental illness and treatment. Knowledge of medications and possible side effects. Knowledge of Medicaid policies and procedures. Ability to identify and implement evidence-based practices and curriculum. Knowledge of HIPAA and ability to protect confidentiality. Effective multi-tasking skills. Good organizational skills. Welcoming, positive behavior. Ability to express self clearly and effectively, orally and in writing. Effective time management skills. Exceptional customer service skills, including positive attitude. Cultural sensitivity. Dependable attendance and punctuality. Knowledge of trauma informed theories, principles and practices. Flexibility and adaptability to different work environments. Excellent computer skills, including Word, Excel, Outlook, and Electronic Health Records (EHR). Reading and comprehending. Reasoning and analyzing. Ability to coordinate with various inter-agency personnel. Ability to fulfill PMAB and CPR/First Aid requirements. Ability to work independently. Good interpersonal skills, including ability to build rapport with individuals including co-workers. Ability to display comfort in interacting with individuals of diverse cultural, ethnic and economic backgrounds and with social service, healthcare, educational and criminal justice organizations, as needed. Ability to acquire and utilize new skills as the job requires. Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a spirit of teamwork. Ability to maintain highly confidential information. Ability to remain calm in stressful situations. Ability to plan and schedule work and implement directives without constant supervision. Model professionalism by appropriate dress, language, ethics and work habits. Ability to drive personal and/or company vehicle. This position may require travel to agency program sites, community and residential sites, and/or locations outside the PermiaCare catchment area. This position may require transport of agency individuals and/or individuals served. Conflict resolution skills. Decision making abilities. Supervisory and leadership skills. PHYSICAL REQUIREMENTS: Abilities Required: . click apply for full job details
11/05/2025
Full time
Job Number: 128 Location: Midland Supervises: Y FLSA: Exempt Division: MH Salary: $50,976 per year. Sign on bonus may be available. Shift: M-F 8am - 5pm, on call; may require a flexible work schedule; Assigned work hours may change as the needs of the agency and clients change Driving required: Y Travel required: Y Settings: office, field POSITION SUMMARY/JOB PURPOSE: The ACT Supervisor provides, coordinates and monitors the delivery of rehab services to individuals with severe and persistent mental illness, including medication training and psychosocial rehab. This position assists individuals with obtaining transportation and/or translation for the purpose of accessing services. The ACT Supervisor provides oversight and supervision for staff who assist individuals with mental illness to maintain in the community, prevent hospitalization, and help maintain stability. This position works independently, under limited supervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS: Education Required: A Bachelor's degree from an accredited college or university with a major in psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human growth and development, physician assistance, gerontology, special education, educational psychology, early childhood education or early childhood intervention or a bachelor's degree with at least 30 hours of coursework in the previous fields. Experience Required: At least 6 months of supervisory experience. Previous experience in the field of mental health rehabilitation programs and services preferred. Registration, Certification, Licensure or other Qualifications Required: Must maintain a valid Texas Driver's license, auto liability insurance and a driving record acceptable to PermiaCare's insurance requirements. Required to pass criminal history and background checks as well as pre-employment drug screen. Must be credentialed as a QMHP within 6 months. ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervise and monitor daily work of assigned staff. Provide required direct care service hours. Provide services in absence of staff. This may include supportive employment, supportive housing, medication management, symptoms management, money management, health and safety, socialization and transportation. Document services provided within timelines given. Create on-call schedule for ACT. Completes recovery plans before expiration. Attend staffings with doctor and peer review. Track services provided to consumers to ensure services are provided as described in recovery plan. Assign and monitor caseloads. Train staff on duties, responsibilities of ACT program and hire new staff when open position occurs. Complete necessary paperwork for CRM, including new budgets and submitting receipts. Submit end of month numbers for Performance Indicators. Meet unit performance measures or targets. Maintain assigned caseload of individuals with mental illness. Coordinate services to designated caseload. Enter accurate and appropriate documentation of services within timeframe required. Maintain confidentiality of sensitive records and treatment information, client files and protected health information in compliance with HIPAA, laws, rules and regulations, and established procedures. Maintain regular and reliable physical on-site attendance. Regular attendance, dependability, and promptness are required for the scheduled work day 100% of the time, to ensure consistency and completeness of program's processes. Comply with the Abuse, Neglect, and Exploitation policy and reporting requirements. Adhere to the Code of Conduct and Standards of Behavior policy requirements. Establish and maintain effective work relationships with individuals served and their families, supervisors, co-workers and visitors by demonstrating cooperative, courteous and respectful behavior at all times. Communicate regularly with supervisor. Open and process mail/email in a timely manner. Answer phone, collect phone messages and respond to requests timely and accurately. Maintain safe and clean working environment by complying with procedures, rules and regulations. Perform all work functions and interactions using a trauma informed approach. Display professionalism when representing PermiaCare and the program in the community. Maintain compliance with legal requirements and company policies and procedures. Maintain valid and current driver's license, auto insurance, acceptable driving record and reliable transportation at all times. Driving may be required for this position. Complete all training as assigned prior to due date. Other duties as assigned. Plan, organize, assign, supervise, review, and evaluate the work of assigned employees. Participate in the hiring process and termination process of assigned employees, including recommending selection of staff to hire. Complete employee corrective actions as needed and in a timely manner. Communicate regularly with assigned employees. Ensure compliance for performance evaluations for assigned employees. Perform approval of timesheets on time. Develop, implement, and monitor new and revised operational policies and work procedures. Monitor caseloads of assigned staff and assigns work accordingly. Coordinate with Human Resources to respond to employee concerns or complaints. Establish expectations and provide employee performance feedback on an on-going basis, including ensuring understanding of performance targets and goals. Provide orientation and on-going training, mentoring, and coaching to assigned employees. Maintain quality and quantity of work performed within work unit. Fill in for subordinates when needed to ensure coverage. Assist in resolving emergencies. Identify and resolve workplace problems. Ensure direct reports are aware of adhere to PC policies and procedures. Ensure time is reported accurately. MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not designated as essential for the purposes of ADA; they are still required duties): Fill in for other ACT staff as needed. Attend national, state, and local conferences and trainings to develop a working knowledge of recovery services. Respond to crisis calls related to ACT clients. Back up Mental Health Services Manager as needed. Provide translation, if applicable. Participate in team meeting or staffings. Participate in community activities and/or attends community meetings as needed. Participate in workgroups and committees as assigned. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: Advanced knowledge of mental illness and treatment. Knowledge of medications and possible side effects. Knowledge of Medicaid policies and procedures. Ability to identify and implement evidence-based practices and curriculum. Knowledge of HIPAA and ability to protect confidentiality. Effective multi-tasking skills. Good organizational skills. Welcoming, positive behavior. Ability to express self clearly and effectively, orally and in writing. Effective time management skills. Exceptional customer service skills, including positive attitude. Cultural sensitivity. Dependable attendance and punctuality. Knowledge of trauma informed theories, principles and practices. Flexibility and adaptability to different work environments. Excellent computer skills, including Word, Excel, Outlook, and Electronic Health Records (EHR). Reading and comprehending. Reasoning and analyzing. Ability to coordinate with various inter-agency personnel. Ability to fulfill PMAB and CPR/First Aid requirements. Ability to work independently. Good interpersonal skills, including ability to build rapport with individuals including co-workers. Ability to display comfort in interacting with individuals of diverse cultural, ethnic and economic backgrounds and with social service, healthcare, educational and criminal justice organizations, as needed. Ability to acquire and utilize new skills as the job requires. Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a spirit of teamwork. Ability to maintain highly confidential information. Ability to remain calm in stressful situations. Ability to plan and schedule work and implement directives without constant supervision. Model professionalism by appropriate dress, language, ethics and work habits. Ability to drive personal and/or company vehicle. This position may require travel to agency program sites, community and residential sites, and/or locations outside the PermiaCare catchment area. This position may require transport of agency individuals and/or individuals served. Conflict resolution skills. Decision making abilities. Supervisory and leadership skills. PHYSICAL REQUIREMENTS: Abilities Required: . click apply for full job details