Heritage Real Estate Company
Albuquerque, New Mexico
Description: WORK, PLAY & ENJOY LIFE WITH HERITAGE Heritage Real Estate Company is seeking a dynamic and entrepreneurial Specialty Leasing Associate to lead short-term leasing and engagement efforts across a growing portfolio of mixed-use properties, retail centers, historic spaces, and hospitality-driven environments. This is a relationship-driven, field-oriented position focused on generating new income and vibrancy through the strategic placement of retail, dining, entertainment, and shared workspace concepts. The ideal candidate thrives on in-person networking, creative deal-making, and community engagement, and is energized by building a program from the ground up. If you're organized, resourceful, and excited to connect with local entrepreneurs, emerging brands, and creative partners, this is a rare opportunity to help shape the future of some of Albuquerque's most distinctive properties. Work will occur primarily in Albuquerque, NM. Opportunities for performance-based incentive compensation Purpose: The Specialty Leasing Associate is responsible for driving short-term leasing and engagement efforts across the Heritage portfolio. This includes sourcing and securing local and regional operators, negotiating short-term lease/license agreements, managing the deal pipeline, and supporting property events and creative initiatives. This role will take ownership of the specialty leasing program, cultivating strong relationships, strengthening existing systems, and curating dynamic tenant mixes that reflect the unique character of each property. Success in this role is measured by new license agreements, consistent pipeline growth, and value created through strategic leasing and programming. Essential Duties & Responsibilities Sales, Prospecting & Business Development (Primary Focus) Aggressively generate new leasing opportunities through cold calling, door-to-door canvassing, in-person outreach, street-level prospecting, networking, referrals, and community engagement. Build and maintain a self-sourced sales pipeline for retail, food, coworking, and office space leasing. Identify, qualify, and pursue local, regional, and national tenants aligned with each property's positioning and financial goals. Leverage digital platforms, social media, and online lead sources to supplement outbound sales efforts. Actively work to reduce vacancy and downtime through consistent deal flow and follow-up. Pitching, Negotiation & Lease Execution Create, customize, and deliver strategic in-person and virtual tours and sales presentations to identify prospect needs, overcome objections, and drive lease commitments. Prepare, negotiate, and close lease and license agreements in coordination with internal teams. Clearly communicate pricing, terms, timelines, and expectations throughout the sales process. Identify and capitalize on opportunities to convert short-term users or coworking clients into longer-term office or retail leases when appropriate. Agreements, Accounting & Revenue Follow-Through Prepare and manage specialty leasing agreements, ensuring accuracy, approvals, and compliance. Coordinate lease setup with Accounting and Property Management, including rent schedules, deposits, and billing terms. Ensure timely invoicing and rent collection; follow up on outstanding balances as needed. Maintain organized, auditable records of agreements, amendments, renewals, and expirations Revenue Management & Reporting Own leasing activity targets and contribute directly to occupancy and revenue goals. Track prospects, executed deals, expirations, renewals, and downtime. Maintain a current and accurate sales pipeline , including projected revenue and anticipated close timelines. Provide regular pipeline updates, deal status reporting, and revenue forecasts to leadership. Collaborate with Leasing and Leadership on pricing strategy, deal structures, and tenant mix recommendations. Meetings, Communication & Internal Alignment Participate in weekly leasing and sales meetings, providing updates on pipeline activity, active negotiations, and forecasted revenue. Attend property-level meetings, strategy sessions, and leadership meetings as requested to align specialty leasing efforts with asset and company goals. Prepare and present pipeline summaries, deal recaps, and market insights to internal stakeholders. Maintain consistent communication with Leasing, Marketing, Property Management, Accounting, and Leadership to ensure coordinated execution and accountability. Special Projects & Activations (As Needed) Support short-term activations, pop-ups, or special leasing initiatives when aligned with asset strategy. Coordinate onboarding and execution for special projects in partnership with internal teams. Cross-Functional Collaboration Work closely with Marketing to develop sales materials and outreach tools. Partner with Property Management and Operations to ensure smooth tenant onboarding and ongoing success. Maintain open communication with internal stakeholders to support overall asset performance. Additional Expectations Operate with a full-cycle sales ownership mindset- from initial outreach and qualification through executed agreement, rent collection, and onboarding. Thrive in a fast-paced, performance-driven, quota-oriented environment with clear accountability for activity, conversion, and revenue results. Maintain urgency and responsiveness, adapting quickly to shifting priorities, prospect needs, and deal timelines. Willing and available to work evenings and weekends as needed to support prospecting, tours, meetings, and deal execution. Represent the Heritage brand with professionalism, confidence, and credibility in all prospect, tenant, and partner interactions. Actively seek and apply feedback and coaching, taking strategic direction from leadership to continuously improve sales effectiveness and results. Take on additional responsibilities and special initiatives as needed to support portfolio performance and business objectives. Compensation Structure This position offers a base salary of $55,000, plus performance-based incentive compensation tied directly to new leasing revenue generated by the Specialty Leasing Associate. Incentive compensation is earned through self-sourced and closed deals and is designed to scale with production. The more revenue generated, the greater the earning potential. High performers effectively control their total compensation through deal volume, deal size, and consistent execution, with no cap on upside. This role is ideal for a motivated sales professional seeking a merit-based compensation model where results directly drive earnings. HC11 Requirements: Education & Experience 2-3+ years of sales, leasing, or business development experience in a target-driven environment, with a strong emphasis on outbound prospecting and deal closure. Prior experience in retail leasing, office leasing, coworking, commercial real estate, or B2B sales strongly preferred. Demonstrated success in cold calling, in-person sales, negotiating, and closing transactions. Experience managing agreements, coordinating billing, and following deals through to revenue collection preferred. Core Competencies Highly motivated, goal-oriented, and driven by measurable results. Strong "hunter" mentality with confidence in cold outreach and face-to-face sales. Financially savvy with the ability to evaluate concepts through a revenue and ROI lens. Polished communicator with strong presentation, persuasion, and negotiation skills. Entrepreneurial, proactive, and comfortable owning outcomes from start to finish. Strong organizational skills with the ability to manage multiple deals simultaneously. Technical Skills Proficient in Microsoft Office Suite (Excel proficiency required). Comfortable using CRM systems, spreadsheets, and sales tracking tools. Skilled in leveraging social media and digital platforms for lead generation. Ability to walk properties and inspect spaces; occasional lifting up to 40 lbs. Willingness to work occasional evenings, weekends, or holidays for events. Valid driver's license required; local travel expected. Additional Requirements Ability to inspect spaces and walk properties regularly; role may involve standing, walking, and lifting up to 40 lbs. Ability to work occasional nights, weekends, or holidays as needed for events or deadlines. Valid driver's license required; some local travel may be necessary. Must present a courteous, professional demeanor at all times. English fluency required; multilingual abilities are a plus. PI83e9cdb5f6-
Description: WORK, PLAY & ENJOY LIFE WITH HERITAGE Heritage Real Estate Company is seeking a dynamic and entrepreneurial Specialty Leasing Associate to lead short-term leasing and engagement efforts across a growing portfolio of mixed-use properties, retail centers, historic spaces, and hospitality-driven environments. This is a relationship-driven, field-oriented position focused on generating new income and vibrancy through the strategic placement of retail, dining, entertainment, and shared workspace concepts. The ideal candidate thrives on in-person networking, creative deal-making, and community engagement, and is energized by building a program from the ground up. If you're organized, resourceful, and excited to connect with local entrepreneurs, emerging brands, and creative partners, this is a rare opportunity to help shape the future of some of Albuquerque's most distinctive properties. Work will occur primarily in Albuquerque, NM. Opportunities for performance-based incentive compensation Purpose: The Specialty Leasing Associate is responsible for driving short-term leasing and engagement efforts across the Heritage portfolio. This includes sourcing and securing local and regional operators, negotiating short-term lease/license agreements, managing the deal pipeline, and supporting property events and creative initiatives. This role will take ownership of the specialty leasing program, cultivating strong relationships, strengthening existing systems, and curating dynamic tenant mixes that reflect the unique character of each property. Success in this role is measured by new license agreements, consistent pipeline growth, and value created through strategic leasing and programming. Essential Duties & Responsibilities Sales, Prospecting & Business Development (Primary Focus) Aggressively generate new leasing opportunities through cold calling, door-to-door canvassing, in-person outreach, street-level prospecting, networking, referrals, and community engagement. Build and maintain a self-sourced sales pipeline for retail, food, coworking, and office space leasing. Identify, qualify, and pursue local, regional, and national tenants aligned with each property's positioning and financial goals. Leverage digital platforms, social media, and online lead sources to supplement outbound sales efforts. Actively work to reduce vacancy and downtime through consistent deal flow and follow-up. Pitching, Negotiation & Lease Execution Create, customize, and deliver strategic in-person and virtual tours and sales presentations to identify prospect needs, overcome objections, and drive lease commitments. Prepare, negotiate, and close lease and license agreements in coordination with internal teams. Clearly communicate pricing, terms, timelines, and expectations throughout the sales process. Identify and capitalize on opportunities to convert short-term users or coworking clients into longer-term office or retail leases when appropriate. Agreements, Accounting & Revenue Follow-Through Prepare and manage specialty leasing agreements, ensuring accuracy, approvals, and compliance. Coordinate lease setup with Accounting and Property Management, including rent schedules, deposits, and billing terms. Ensure timely invoicing and rent collection; follow up on outstanding balances as needed. Maintain organized, auditable records of agreements, amendments, renewals, and expirations Revenue Management & Reporting Own leasing activity targets and contribute directly to occupancy and revenue goals. Track prospects, executed deals, expirations, renewals, and downtime. Maintain a current and accurate sales pipeline , including projected revenue and anticipated close timelines. Provide regular pipeline updates, deal status reporting, and revenue forecasts to leadership. Collaborate with Leasing and Leadership on pricing strategy, deal structures, and tenant mix recommendations. Meetings, Communication & Internal Alignment Participate in weekly leasing and sales meetings, providing updates on pipeline activity, active negotiations, and forecasted revenue. Attend property-level meetings, strategy sessions, and leadership meetings as requested to align specialty leasing efforts with asset and company goals. Prepare and present pipeline summaries, deal recaps, and market insights to internal stakeholders. Maintain consistent communication with Leasing, Marketing, Property Management, Accounting, and Leadership to ensure coordinated execution and accountability. Special Projects & Activations (As Needed) Support short-term activations, pop-ups, or special leasing initiatives when aligned with asset strategy. Coordinate onboarding and execution for special projects in partnership with internal teams. Cross-Functional Collaboration Work closely with Marketing to develop sales materials and outreach tools. Partner with Property Management and Operations to ensure smooth tenant onboarding and ongoing success. Maintain open communication with internal stakeholders to support overall asset performance. Additional Expectations Operate with a full-cycle sales ownership mindset- from initial outreach and qualification through executed agreement, rent collection, and onboarding. Thrive in a fast-paced, performance-driven, quota-oriented environment with clear accountability for activity, conversion, and revenue results. Maintain urgency and responsiveness, adapting quickly to shifting priorities, prospect needs, and deal timelines. Willing and available to work evenings and weekends as needed to support prospecting, tours, meetings, and deal execution. Represent the Heritage brand with professionalism, confidence, and credibility in all prospect, tenant, and partner interactions. Actively seek and apply feedback and coaching, taking strategic direction from leadership to continuously improve sales effectiveness and results. Take on additional responsibilities and special initiatives as needed to support portfolio performance and business objectives. Compensation Structure This position offers a base salary of $55,000, plus performance-based incentive compensation tied directly to new leasing revenue generated by the Specialty Leasing Associate. Incentive compensation is earned through self-sourced and closed deals and is designed to scale with production. The more revenue generated, the greater the earning potential. High performers effectively control their total compensation through deal volume, deal size, and consistent execution, with no cap on upside. This role is ideal for a motivated sales professional seeking a merit-based compensation model where results directly drive earnings. HC11 Requirements: Education & Experience 2-3+ years of sales, leasing, or business development experience in a target-driven environment, with a strong emphasis on outbound prospecting and deal closure. Prior experience in retail leasing, office leasing, coworking, commercial real estate, or B2B sales strongly preferred. Demonstrated success in cold calling, in-person sales, negotiating, and closing transactions. Experience managing agreements, coordinating billing, and following deals through to revenue collection preferred. Core Competencies Highly motivated, goal-oriented, and driven by measurable results. Strong "hunter" mentality with confidence in cold outreach and face-to-face sales. Financially savvy with the ability to evaluate concepts through a revenue and ROI lens. Polished communicator with strong presentation, persuasion, and negotiation skills. Entrepreneurial, proactive, and comfortable owning outcomes from start to finish. Strong organizational skills with the ability to manage multiple deals simultaneously. Technical Skills Proficient in Microsoft Office Suite (Excel proficiency required). Comfortable using CRM systems, spreadsheets, and sales tracking tools. Skilled in leveraging social media and digital platforms for lead generation. Ability to walk properties and inspect spaces; occasional lifting up to 40 lbs. Willingness to work occasional evenings, weekends, or holidays for events. Valid driver's license required; local travel expected. Additional Requirements Ability to inspect spaces and walk properties regularly; role may involve standing, walking, and lifting up to 40 lbs. Ability to work occasional nights, weekends, or holidays as needed for events or deadlines. Valid driver's license required; some local travel may be necessary. Must present a courteous, professional demeanor at all times. English fluency required; multilingual abilities are a plus. PI83e9cdb5f6-
Heritage Real Estate Company
Albuquerque, New Mexico
Description: Description: WORK, PLAY & ENJOY LIFE WITH HERITAGE Heritage Real Estate Company provides full-service property management for a diverse portfolio of premier assets across New Mexico, including Class A office buildings, specialty retail, mixed-use developments, and landmark destinations such as Sawmill Market and Park Square Market. Our work is rooted in stewardship, community engagement, and preserving New Mexico's cultural heritage-while delivering exceptional service and long-term asset value for our tenants and ownership partners. We are seeking a highly organized, detail-driven Property Manager to join our Albuquerque team. This role serves as the on-site operational lead and front-facing representative for Class A properties and is expected to deliver a white-glove, Class A tenant experience at all times. Explore more about our exciting projects and team at . Full-time, salary-exempt position ranging from $57k-$68k DOE with benefits. Work will occur primarily in Albuquerque, NM. Purpose Reporting to the Vice President and working closely with senior leadership, the Property Manager is responsible for the execution, oversight, and accountability of daily operations, financial performance, tenant relations, and asset integrity for assigned Class A office and retail properties. Primary responsibility includes day-to-day management of the WaFd Bank Building in Downtown Albuquerque, with additional support across the Heritage portfolio as needed. This role requires exceptional organizational discipline, professionalism, and follow-through. The Property Manager must consistently deliver Class A service standards, proactively manage landlord obligations, ensure compliance with lease and contract requirements, maintain accurate financial and AR controls, and anticipate operational risks before they impact tenants or revenue. This is a salaried, exempt, on-site role requiring presence Monday-Friday, 8:00 AM-5:00 PM, serving as the front desk and primary office representative during business hours. Availability outside standard hours is required, as needed, to respond to urgent tenant, vendor, or life-safety matters. This role will also provide operational coverage and support for Heritage Ascent (coworking) as needed. Supervisory Responsibilities On-site engineers and maintenance staff (where applicable) Third-party janitorial, security, parking, and specialty service vendors Essential Duties and Responsibilities Front Desk Presence & Office Coverage Serve as the primary on-site representative for Class A office and retail properties during business hours (8:00 AM-5:00 PM) Deliver a polished, professional, and hospitality-driven experience to tenants, guests, vendors, and visitors Greet tenants and visitors, manage walk-ins, and ensure all interactions reflect Class A service standards Answer and route calls, emails, and walk-in requests appropriately Ensure the office, lobby, and common areas are professional, organized and presentation-ready at all times Provide coverage for Heritage Ascent operations as needed, including member assistance, and space coordination Operational Oversight & Asset Management Maintain comprehensive oversight of daily property operations with a strong emphasis on accuracy, documentation, and consistency Conduct routine interior and exterior property inspections, including vacant suites, common areas, restrooms and building systems Walk vacant spaces regularly to assess condition, readiness, and leasing presentation Track and manage landlord obligations, lease requirements, critical dates, renewals, expirations, and compliance items Monitor building systems, service schedules, warranties and vendor performance to prevent service gaps Financial Administration, Rent Collection & AR Manage rent collection, accounts receivable (AR), and follow-up on delinquencies in accordance with lease terms Coordinate with Accounting on posting rent, late fees, and additional charges Communicate professionally and discreetly with tenants regarding balances, billing questions, and payment status Process invoices accurately and on time; ensure proper coding, documentation, approvals, and posting Review monthly financial statements and budget-to-actual reports for accuracy and anomalies Track recoverable expenses, CAM bill-backs, operating expense pass-throughs, and reconciliations Lead preparation of annual operating and capital budgets and monitor performance throughout the year Lease & Contract Administration Review and administer office and retail leases with a strong understanding of landlord and tenant obligations Ensure strict compliance with lease terms and enforce remedies when required Administer vendor contracts, insurance requirements, and service agreements Maintain organized, audit-ready records for leases, contracts, COIs, and key documents Access Control, Parking & Credentials Manage building access systems, including creation, activation, deactivation, and auditing of access cards and credentials Oversee parking systems, access controls, validations, billing, and reporting Coordinate with parking vendors and internal teams to ensure accurate revenue tracking and tenant satisfaction Identify operational risks early and escalate issues before they impact tenants or revenue Tenant Relations & Service Delivery Build and maintain professional, proactive relationships with tenants Respond promptly and effectively to tenant requests, concerns, and operational issues Coordinate tenant communications, notices, and operational updates Plan and execute tenant appreciation and engagement initiatives Vendor & Team Management Establish performance expectations and accountability for vendors and service providers Solicit bids, negotiate contracts, and evaluate service quality and cost efficiency Lead, mentor, and evaluate on-site staff and engineers Ensure vendors adhere to property standards, schedules, and contractual requirements Maintenance, Safety & Security Conduct routine property inspections and document findings Oversee preventive maintenance programs and work order systems Ensure emergency preparedness plans, life safety systems, and security protocols are current and enforced Coordinate with third-party security teams as needed Construction & Tenant Improvements Manage tenant improvement projects from planning through completion Coordinate architectural plans, contractor bids, schedules, and construction activities Navigate City of Albuquerque approvals and inspections Enforce construction rules, regulations, and timelines Additional Responsibilities Provide operational coverage or backfill support across the Heritage portfolio during vacancies, PTO, or transition periods, as needed Support emergency response, after-hours incidents, and life-safety situations when required, including coordination with vendors, first responders, and leadership Assist with portfolio-wide initiatives, audits, inspections, or compliance efforts as directed by leadership Take on additional responsibilities and special initiatives as needed to support assigned assets and the broader Heritage Real Estate portfolio HC11 Requirements: Qualifications Bachelor's degree or equivalent relevant experience 3-4 years of demonstrated success in Class A commercial property management, construction oversight, leasing, or related fields Strong leadership, organizational, and problem-solving skills Outstanding verbal and written communication skills, with the ability to engage professionally and build positive rapport with clients, guests, and team members. Proven ability to manage multiple priorities, remain organized, and deliver exceptional service in a fast-paced, client-facing environment. High level of discretion, reliability, and a service-first mindset; consistently maintain a polished, professional appearance and demeanor. Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfortable navigating various software systems, databases, and standard office equipment. Strong attention to detail with the ability to anticipate client needs and respond with poise and professionalism. Comfortable assisting with light physical tasks, including lifting up to 25 lbs., bending, and setting up meeting rooms or common areas. Flexible and calm under pressure, able to adapt to changing situations and resolve issues quickly and efficiently. Demonstrates a warm, welcoming attitude and understands the importance of hospitality in creating a positive client experience. Prior experience in reception, concierge, customer service, hospitality, or coworking environments is a plus. Compensation details: 0 Yearly Salary PI5eac-8796
Description: Description: WORK, PLAY & ENJOY LIFE WITH HERITAGE Heritage Real Estate Company provides full-service property management for a diverse portfolio of premier assets across New Mexico, including Class A office buildings, specialty retail, mixed-use developments, and landmark destinations such as Sawmill Market and Park Square Market. Our work is rooted in stewardship, community engagement, and preserving New Mexico's cultural heritage-while delivering exceptional service and long-term asset value for our tenants and ownership partners. We are seeking a highly organized, detail-driven Property Manager to join our Albuquerque team. This role serves as the on-site operational lead and front-facing representative for Class A properties and is expected to deliver a white-glove, Class A tenant experience at all times. Explore more about our exciting projects and team at . Full-time, salary-exempt position ranging from $57k-$68k DOE with benefits. Work will occur primarily in Albuquerque, NM. Purpose Reporting to the Vice President and working closely with senior leadership, the Property Manager is responsible for the execution, oversight, and accountability of daily operations, financial performance, tenant relations, and asset integrity for assigned Class A office and retail properties. Primary responsibility includes day-to-day management of the WaFd Bank Building in Downtown Albuquerque, with additional support across the Heritage portfolio as needed. This role requires exceptional organizational discipline, professionalism, and follow-through. The Property Manager must consistently deliver Class A service standards, proactively manage landlord obligations, ensure compliance with lease and contract requirements, maintain accurate financial and AR controls, and anticipate operational risks before they impact tenants or revenue. This is a salaried, exempt, on-site role requiring presence Monday-Friday, 8:00 AM-5:00 PM, serving as the front desk and primary office representative during business hours. Availability outside standard hours is required, as needed, to respond to urgent tenant, vendor, or life-safety matters. This role will also provide operational coverage and support for Heritage Ascent (coworking) as needed. Supervisory Responsibilities On-site engineers and maintenance staff (where applicable) Third-party janitorial, security, parking, and specialty service vendors Essential Duties and Responsibilities Front Desk Presence & Office Coverage Serve as the primary on-site representative for Class A office and retail properties during business hours (8:00 AM-5:00 PM) Deliver a polished, professional, and hospitality-driven experience to tenants, guests, vendors, and visitors Greet tenants and visitors, manage walk-ins, and ensure all interactions reflect Class A service standards Answer and route calls, emails, and walk-in requests appropriately Ensure the office, lobby, and common areas are professional, organized and presentation-ready at all times Provide coverage for Heritage Ascent operations as needed, including member assistance, and space coordination Operational Oversight & Asset Management Maintain comprehensive oversight of daily property operations with a strong emphasis on accuracy, documentation, and consistency Conduct routine interior and exterior property inspections, including vacant suites, common areas, restrooms and building systems Walk vacant spaces regularly to assess condition, readiness, and leasing presentation Track and manage landlord obligations, lease requirements, critical dates, renewals, expirations, and compliance items Monitor building systems, service schedules, warranties and vendor performance to prevent service gaps Financial Administration, Rent Collection & AR Manage rent collection, accounts receivable (AR), and follow-up on delinquencies in accordance with lease terms Coordinate with Accounting on posting rent, late fees, and additional charges Communicate professionally and discreetly with tenants regarding balances, billing questions, and payment status Process invoices accurately and on time; ensure proper coding, documentation, approvals, and posting Review monthly financial statements and budget-to-actual reports for accuracy and anomalies Track recoverable expenses, CAM bill-backs, operating expense pass-throughs, and reconciliations Lead preparation of annual operating and capital budgets and monitor performance throughout the year Lease & Contract Administration Review and administer office and retail leases with a strong understanding of landlord and tenant obligations Ensure strict compliance with lease terms and enforce remedies when required Administer vendor contracts, insurance requirements, and service agreements Maintain organized, audit-ready records for leases, contracts, COIs, and key documents Access Control, Parking & Credentials Manage building access systems, including creation, activation, deactivation, and auditing of access cards and credentials Oversee parking systems, access controls, validations, billing, and reporting Coordinate with parking vendors and internal teams to ensure accurate revenue tracking and tenant satisfaction Identify operational risks early and escalate issues before they impact tenants or revenue Tenant Relations & Service Delivery Build and maintain professional, proactive relationships with tenants Respond promptly and effectively to tenant requests, concerns, and operational issues Coordinate tenant communications, notices, and operational updates Plan and execute tenant appreciation and engagement initiatives Vendor & Team Management Establish performance expectations and accountability for vendors and service providers Solicit bids, negotiate contracts, and evaluate service quality and cost efficiency Lead, mentor, and evaluate on-site staff and engineers Ensure vendors adhere to property standards, schedules, and contractual requirements Maintenance, Safety & Security Conduct routine property inspections and document findings Oversee preventive maintenance programs and work order systems Ensure emergency preparedness plans, life safety systems, and security protocols are current and enforced Coordinate with third-party security teams as needed Construction & Tenant Improvements Manage tenant improvement projects from planning through completion Coordinate architectural plans, contractor bids, schedules, and construction activities Navigate City of Albuquerque approvals and inspections Enforce construction rules, regulations, and timelines Additional Responsibilities Provide operational coverage or backfill support across the Heritage portfolio during vacancies, PTO, or transition periods, as needed Support emergency response, after-hours incidents, and life-safety situations when required, including coordination with vendors, first responders, and leadership Assist with portfolio-wide initiatives, audits, inspections, or compliance efforts as directed by leadership Take on additional responsibilities and special initiatives as needed to support assigned assets and the broader Heritage Real Estate portfolio HC11 Requirements: Qualifications Bachelor's degree or equivalent relevant experience 3-4 years of demonstrated success in Class A commercial property management, construction oversight, leasing, or related fields Strong leadership, organizational, and problem-solving skills Outstanding verbal and written communication skills, with the ability to engage professionally and build positive rapport with clients, guests, and team members. Proven ability to manage multiple priorities, remain organized, and deliver exceptional service in a fast-paced, client-facing environment. High level of discretion, reliability, and a service-first mindset; consistently maintain a polished, professional appearance and demeanor. Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfortable navigating various software systems, databases, and standard office equipment. Strong attention to detail with the ability to anticipate client needs and respond with poise and professionalism. Comfortable assisting with light physical tasks, including lifting up to 25 lbs., bending, and setting up meeting rooms or common areas. Flexible and calm under pressure, able to adapt to changing situations and resolve issues quickly and efficiently. Demonstrates a warm, welcoming attitude and understands the importance of hospitality in creating a positive client experience. Prior experience in reception, concierge, customer service, hospitality, or coworking environments is a plus. Compensation details: 0 Yearly Salary PI5eac-8796