Athelas

At Athelas we're bringing simple, life-changing health care products to people around the globe. The future of healthcare is at the home - we are a team of technologists building the next generation of medical products at the intersection of hardware and software. We won't stop until we've brought the world class tools of a hospital to your home. We develop hardware & software and diagnostics to improve the lives of chronic care patients (cancer, hypertension, schizophrenia, bipolar disorder). In the US, 80% of healthcare spend occurs in 20% of patients. We aim to drastically reduce this cost through modern software, hardware, and preventative care services. Its core device (FDA Class 2 cleared) uses machine-learning trained on cell classification to allow chronic patients to monitor their white blood count at home. Its core software product is a platform to help doctors monitor vitals, trends, etc. of such patients, so that physicians and patients can stay aligned without direct interaction. We've raised over $90 million from top tier investors such as General Catalyst, Sequoia Capital, Y Combinator, and Initialized. What You'll Do * Manage and build relationships with Athelas's most critical accounts * Coordinate externally with doctors, clinics, hospitals, and external stakeholders and decision-makers * Utilize data, metrics, and reporting to help formulate nuanced strategies that lead to a best-in-class customer success experience * Partner with the strategy and sales departments to build out and continuously improve the patient, clinic, and doctor implementation processes * Maintain relationships with current customer base * Identify customer needs and expand Athleas services within selected accounts * Based in one of our offices (Lehi, UT / Mountain View, CA) What You Have * At least two years of experience in managing large, enterprise level accounts in a post-sales capacity * Ideally experience in a high growth startup * Excellent verbal and written communication skills and a natural and dynamic leader * The ability to explain complex issues in simple terms and adapt your tone for different users * Self starter with high attention to detail * Experience navigating complex customer environments * Can sort through large volumes of data and drive insights and results * Ability to contribute to the building of new processes and systems Why You'll Like Working with Athelas * Rockstar Team: Join a team with an incredible record - we're the smallest, fastest company in history to receive an FDA hematology clearance * Mission Driven: We are changing the way healthcare is provided, bringing it directly to the people who need it * Incredible Growth: 150%+ QoQ growth this year with a huge opportunity in front of us