DCI Donor Services DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work We are seeking a Quality/Electronic Medical Records Coordinator who is tasked with the timely and systematic acquisition of donor medical records from hospitals and other facilities required to assess the suitability of recovered tissues for transplantation. Following record retrieval, this position is responsible for to ensuring accuracy and completeness of records obtained while maintaining strict confidentiality of donor information. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Tennessee Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Utilize hospital contacts and EMR access to request and retrieve donor medical records for review by tissue recovery partners. Facilitate requests for data and medical record documentation from hospitals, medical examiners, coroner's facilities, and other external entities, adhering to regulatory and accreditation requirements as well as internal DCIDS Policy and Procedure. Receive, compile, and integrate appropriate documents within donor records as necessary for the sharing of donor information. Communicate effectively with departmental staff and recovery partners to provide donor medical history information as needed. Cultivate strong customer relationships with external entities including hospitals, EMS, pharmacies, primary care specialists, and coroner offices. Attend departmental and leadership team meetings as appropriate. Work independently or collaboratively on special projects as assigned by departmental leadership. Perform other duties as assigned by departmental leadership. The ideal candidate will have: Previous experience in Quality Assurance, medical records, or related health fields, or equivalent work experience required. Minimum of 2 years of healthcare field experience with knowledge of Health Information Management and Electronic Medical Records preferred. Familiarity with standard concepts, practices, and procedures within the OPO industry or healthcare sector preferred. Effective communication skills with personnel at all levels and external providers, with the ability to function as a team member required. Strong organizational and analytical skills with a keen attention to detail required. Proficient in MS Office, Word, Excel, Power Point. Excellent written and verbal communications skills. New employees must have their first dose of the COVID-19 vaccine by their potential start date and be able to supply proof of vaccination. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon DCIDS is an EOE/AA employer - M/F/Vet/Disability. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. PI58faa053fb97-9095
04/18/2026
Full time
DCI Donor Services DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work We are seeking a Quality/Electronic Medical Records Coordinator who is tasked with the timely and systematic acquisition of donor medical records from hospitals and other facilities required to assess the suitability of recovered tissues for transplantation. Following record retrieval, this position is responsible for to ensuring accuracy and completeness of records obtained while maintaining strict confidentiality of donor information. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Tennessee Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Utilize hospital contacts and EMR access to request and retrieve donor medical records for review by tissue recovery partners. Facilitate requests for data and medical record documentation from hospitals, medical examiners, coroner's facilities, and other external entities, adhering to regulatory and accreditation requirements as well as internal DCIDS Policy and Procedure. Receive, compile, and integrate appropriate documents within donor records as necessary for the sharing of donor information. Communicate effectively with departmental staff and recovery partners to provide donor medical history information as needed. Cultivate strong customer relationships with external entities including hospitals, EMS, pharmacies, primary care specialists, and coroner offices. Attend departmental and leadership team meetings as appropriate. Work independently or collaboratively on special projects as assigned by departmental leadership. Perform other duties as assigned by departmental leadership. The ideal candidate will have: Previous experience in Quality Assurance, medical records, or related health fields, or equivalent work experience required. Minimum of 2 years of healthcare field experience with knowledge of Health Information Management and Electronic Medical Records preferred. Familiarity with standard concepts, practices, and procedures within the OPO industry or healthcare sector preferred. Effective communication skills with personnel at all levels and external providers, with the ability to function as a team member required. Strong organizational and analytical skills with a keen attention to detail required. Proficient in MS Office, Word, Excel, Power Point. Excellent written and verbal communications skills. New employees must have their first dose of the COVID-19 vaccine by their potential start date and be able to supply proof of vaccination. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon DCIDS is an EOE/AA employer - M/F/Vet/Disability. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. PI58faa053fb97-9095
DCI Donor Services Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at SDS is to save lives through organ donation and we want professionals on our team that will embrace this important work Sierra Donor Services is seeking an External Affairs Director to join our team! This position will increase the organization's reach and community standing through community engagement and organ/tissue donation registration awareness initiatives. The incumbent will represent the organization in an array of community events while also pursuing community and corporate partnerships. Travel will be required. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili We are committed to our company overview & mission. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Establishes and maintains relationships with groups and organizations in the community to raise awareness of organ and tissue donation and other business development opportunities. Expands donation awareness in collaboration with the communications strategy including advertising, public relations, digital and social media efforts and managing strategic partnerships. Represents the company in community development activities and initiatives for the OPO's designated service area. Partners with community groups such as major hospitals/transplant centers, faith-based organizations, etc. to establish a presence in promoting donation. Directs and oversees community relations programs that effectively describe and promote donation in an effort to save and enhance lives. Legislatively represents and protects organization interests by working with local, state, and federal government entities. Develops key relationships with government and legislative leaders as identified. Ensures excellent working relationships with government leaders. Monitors legislative and regulatory activities. Partners with CEO and Corporate Officers on proposed legislative actions to determine the potential impact to donation. Collaborates with senior leadership and the OPO community regarding the company's position on local, state, and federal regulations and collaborates with the Communications Director to convey internally and externally. Collaborates with Communications Team on the strategic goals and vision of the organization, including public relations, legislative affairs, website, social media, and marketing collateral. Contributes to web and social media content. Manages the Public Education Staff and oversees efficiency of donation related events to increase the number of registered donors. Serves as point of contact for community service organizations, legislative staff, community government and business leaders, DMVs, community groups, hospitals/transplant centers. Represent the organization at community and business events which will require public speaking with poise and engagement. Support senior leaders with talking points, background details, crisis communications and stakeholder communications. Maintain current knowledge of the donation and transplantation industry, including national campaigns and strategies, and tracking developing trends, in order to communicate in a timely and appropriate manner with DCIDS stakeholders and the general public. Performs other duties as assigned. The ideal candidate will have the following attributes: Ability to communicate internally and externally to diverse audiences, with knowledge, tact, courtesy, and superior attention to detail. Write clearly, creatively, and persuasively to advance priorities across a variety of channels, tell stories ethically and with an equity-focused lens, and copyedit with a critical eye. Manage, organize, prioritize, and deliver on day-to-day tasks and longer-term projects, individually and as part of a fast-paced team. Take direction, carry out assigned tasks, and where appropriate, develop new skills and systems. Use technologically savvy, demonstrated ability to use word processing applications, email, internet searches, database and presentation software, and social media platforms/applications. Experience with Salesforce is a plus. Fluency in English and Spanish is preferred. Bachelor's degree or equivalent work experience; Masters Degree preferred. Eight (8) years in marketing and communication - previous experience managing projects and employees required Valid driver's license with ability to pass MVR underwriting requirements Experience working with the Latino community is strongly preferred. Fluency in both Spanish & English is desired. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. Compensation details: 00 Yearly Salary PI09cc81ac006a-3037
04/18/2026
Full time
DCI Donor Services Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at SDS is to save lives through organ donation and we want professionals on our team that will embrace this important work Sierra Donor Services is seeking an External Affairs Director to join our team! This position will increase the organization's reach and community standing through community engagement and organ/tissue donation registration awareness initiatives. The incumbent will represent the organization in an array of community events while also pursuing community and corporate partnerships. Travel will be required. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili We are committed to our company overview & mission. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Establishes and maintains relationships with groups and organizations in the community to raise awareness of organ and tissue donation and other business development opportunities. Expands donation awareness in collaboration with the communications strategy including advertising, public relations, digital and social media efforts and managing strategic partnerships. Represents the company in community development activities and initiatives for the OPO's designated service area. Partners with community groups such as major hospitals/transplant centers, faith-based organizations, etc. to establish a presence in promoting donation. Directs and oversees community relations programs that effectively describe and promote donation in an effort to save and enhance lives. Legislatively represents and protects organization interests by working with local, state, and federal government entities. Develops key relationships with government and legislative leaders as identified. Ensures excellent working relationships with government leaders. Monitors legislative and regulatory activities. Partners with CEO and Corporate Officers on proposed legislative actions to determine the potential impact to donation. Collaborates with senior leadership and the OPO community regarding the company's position on local, state, and federal regulations and collaborates with the Communications Director to convey internally and externally. Collaborates with Communications Team on the strategic goals and vision of the organization, including public relations, legislative affairs, website, social media, and marketing collateral. Contributes to web and social media content. Manages the Public Education Staff and oversees efficiency of donation related events to increase the number of registered donors. Serves as point of contact for community service organizations, legislative staff, community government and business leaders, DMVs, community groups, hospitals/transplant centers. Represent the organization at community and business events which will require public speaking with poise and engagement. Support senior leaders with talking points, background details, crisis communications and stakeholder communications. Maintain current knowledge of the donation and transplantation industry, including national campaigns and strategies, and tracking developing trends, in order to communicate in a timely and appropriate manner with DCIDS stakeholders and the general public. Performs other duties as assigned. The ideal candidate will have the following attributes: Ability to communicate internally and externally to diverse audiences, with knowledge, tact, courtesy, and superior attention to detail. Write clearly, creatively, and persuasively to advance priorities across a variety of channels, tell stories ethically and with an equity-focused lens, and copyedit with a critical eye. Manage, organize, prioritize, and deliver on day-to-day tasks and longer-term projects, individually and as part of a fast-paced team. Take direction, carry out assigned tasks, and where appropriate, develop new skills and systems. Use technologically savvy, demonstrated ability to use word processing applications, email, internet searches, database and presentation software, and social media platforms/applications. Experience with Salesforce is a plus. Fluency in English and Spanish is preferred. Bachelor's degree or equivalent work experience; Masters Degree preferred. Eight (8) years in marketing and communication - previous experience managing projects and employees required Valid driver's license with ability to pass MVR underwriting requirements Experience working with the Latino community is strongly preferred. Fluency in both Spanish & English is desired. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. Compensation details: 00 Yearly Salary PI09cc81ac006a-3037
DCI Donor Services Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at TDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work We want people to join our team in the role of Tissue Recovery Coordinator with previous experience in tissue banking or the medical field. This position oversees the activities of the Tissue Team, ensuring the team follows all policies, procedures, and protocols in a fast-paced environment. COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Coordinates the Tissue Recovery Procurement Process including communication with hospitals and funeral homes, packaging, and shipping. Leads recovery team efforts of donated cadaveric human tissue including bone, skin, corneas, blood vessels, nerves, and heart valves. Serves as a resource and advisor to internal team members for completing recovery. Ensures clear communication with leadership and peers. Participates in the tissue recovery and donor restoration as appropriate. Maintains compliance with regulatory accreditation agencies and internal quality processes. Travel and on-call duties will be required. Other duties as assigned. The ideal candidate will have: Thrives in a fast-paced environment while multitasking and maintaining an eye for detail. Remains presentable, professional, and focused in all business matters. Bachelor's degree preferred, CTBS/EBAA certification desired. 2+ years experience in the medical field. Valid driver's license with the ability to pass MVR underwriting requirements. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Cell phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PI7a01f75dc1f0-3000
04/17/2026
Full time
DCI Donor Services Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at TDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work We want people to join our team in the role of Tissue Recovery Coordinator with previous experience in tissue banking or the medical field. This position oversees the activities of the Tissue Team, ensuring the team follows all policies, procedures, and protocols in a fast-paced environment. COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Coordinates the Tissue Recovery Procurement Process including communication with hospitals and funeral homes, packaging, and shipping. Leads recovery team efforts of donated cadaveric human tissue including bone, skin, corneas, blood vessels, nerves, and heart valves. Serves as a resource and advisor to internal team members for completing recovery. Ensures clear communication with leadership and peers. Participates in the tissue recovery and donor restoration as appropriate. Maintains compliance with regulatory accreditation agencies and internal quality processes. Travel and on-call duties will be required. Other duties as assigned. The ideal candidate will have: Thrives in a fast-paced environment while multitasking and maintaining an eye for detail. Remains presentable, professional, and focused in all business matters. Bachelor's degree preferred, CTBS/EBAA certification desired. 2+ years experience in the medical field. Valid driver's license with the ability to pass MVR underwriting requirements. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Cell phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PI7a01f75dc1f0-3000
DCI Donor Services Join us at our next Recruitment Mixer May 12th in Nashville RSVP Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at TDS is to save lives through organ donation and we want professionals on our team that will embrace this important work Tennessee Donor Services is seeking a Hospital Development Coordinator to join our team in Nashville. This position will be responsible for cultivating relationships with hospitals and healthcare professionals in order to promote organ donation and strengthen the partnership between our organization and hospital partners. If you have expertise in healthcare, sales/marketing, public relations, or have experience as a pharmaceutical representative, this may be an ideal position for you to help save and improve lives! COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Develops and implements strategic plans for hospitals to maximize organ/tissue donation potential. Engages with physicians, nurses, and coroner/medical examiner staff to facilitate organ/tissue donation and champions process improvement initiatives. Serves as a liaison to hospital staff during the donation process, ensuring effective communication between the hospital, the donor's family, and the organization. Develops and presents regular education to hospital staff on the benefits of and process for organ/tissue donation. Conducts data analysis and marketing initiatives to maximize potential in an effort to save and improve more lives. Documents all interactions with medical facilities. Performs other duties as assigned. The ideal candidate will have: A bachelor's degree in healthcare administration, public health, or related field. 2 years marketing experience, preferably within the medical or donation industry and/or related experience required. Understanding of the healthcare system and hospital operations. CPTC preferred. Working knowledge of computers and Microsoft Office applications. Valid Driver's license with ability to pass MVR underwriting requirements. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PI0ee148947d87-5370
04/17/2026
Full time
DCI Donor Services Join us at our next Recruitment Mixer May 12th in Nashville RSVP Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at TDS is to save lives through organ donation and we want professionals on our team that will embrace this important work Tennessee Donor Services is seeking a Hospital Development Coordinator to join our team in Nashville. This position will be responsible for cultivating relationships with hospitals and healthcare professionals in order to promote organ donation and strengthen the partnership between our organization and hospital partners. If you have expertise in healthcare, sales/marketing, public relations, or have experience as a pharmaceutical representative, this may be an ideal position for you to help save and improve lives! COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Develops and implements strategic plans for hospitals to maximize organ/tissue donation potential. Engages with physicians, nurses, and coroner/medical examiner staff to facilitate organ/tissue donation and champions process improvement initiatives. Serves as a liaison to hospital staff during the donation process, ensuring effective communication between the hospital, the donor's family, and the organization. Develops and presents regular education to hospital staff on the benefits of and process for organ/tissue donation. Conducts data analysis and marketing initiatives to maximize potential in an effort to save and improve more lives. Documents all interactions with medical facilities. Performs other duties as assigned. The ideal candidate will have: A bachelor's degree in healthcare administration, public health, or related field. 2 years marketing experience, preferably within the medical or donation industry and/or related experience required. Understanding of the healthcare system and hospital operations. CPTC preferred. Working knowledge of computers and Microsoft Office applications. Valid Driver's license with ability to pass MVR underwriting requirements. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PI0ee148947d87-5370
DCI Donor Services Join us at our next Recruitment Mixer May 12th in Nashville RSVP Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at TDS is to save lives through organ donation and we want professionals on our team that will embrace this important work Tennessee Donor Services is seeking a Hospital Development Coordinator to join our team in Tri-Cities. This position will be responsible for cultivating relationships with hospitals and healthcare professionals in order to promote organ donation and strengthen the partnership between our organization and hospital partners. If you have expertise in healthcare, sales/marketing, public relations, or have experience as a pharmaceutical representative, this may be an ideal position for you to help save and improve lives! COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Develops and implements strategic plans for hospitals to maximize organ/tissue donation potential. Engages with physicians, nurses, and coroner/medical examiner staff to facilitate organ/tissue donation and champions process improvement initiatives. Serves as a liaison to hospital staff during the donation process, ensuring effective communication between the hospital, the donor's family, and the organization. Develops and presents regular education to hospital staff on the benefits of and process for organ/tissue donation. Conducts data analysis and marketing initiatives to maximize potential in an effort to save and improve more lives. Documents all interactions with medical facilities. Performs other duties as assigned. The ideal candidate will have: A bachelor's degree in healthcare administration, public health, or related field. 2 years marketing experience, preferably withing the medical or donation industry and/or related experience required. Understanding of the healthcare system and hospital operations. CPTC preferred. Working knowledge of computers and Microsoft Office applications. Valid Driver's license with ability to pass MVR underwriting requirements. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. As a condition of employment, you must be able to obtain Hospital Badge and EMR Access from all of the DCI Donor Services Hospital partners. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PI58fcb5-
04/17/2026
Full time
DCI Donor Services Join us at our next Recruitment Mixer May 12th in Nashville RSVP Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at TDS is to save lives through organ donation and we want professionals on our team that will embrace this important work Tennessee Donor Services is seeking a Hospital Development Coordinator to join our team in Tri-Cities. This position will be responsible for cultivating relationships with hospitals and healthcare professionals in order to promote organ donation and strengthen the partnership between our organization and hospital partners. If you have expertise in healthcare, sales/marketing, public relations, or have experience as a pharmaceutical representative, this may be an ideal position for you to help save and improve lives! COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Develops and implements strategic plans for hospitals to maximize organ/tissue donation potential. Engages with physicians, nurses, and coroner/medical examiner staff to facilitate organ/tissue donation and champions process improvement initiatives. Serves as a liaison to hospital staff during the donation process, ensuring effective communication between the hospital, the donor's family, and the organization. Develops and presents regular education to hospital staff on the benefits of and process for organ/tissue donation. Conducts data analysis and marketing initiatives to maximize potential in an effort to save and improve more lives. Documents all interactions with medical facilities. Performs other duties as assigned. The ideal candidate will have: A bachelor's degree in healthcare administration, public health, or related field. 2 years marketing experience, preferably withing the medical or donation industry and/or related experience required. Understanding of the healthcare system and hospital operations. CPTC preferred. Working knowledge of computers and Microsoft Office applications. Valid Driver's license with ability to pass MVR underwriting requirements. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. As a condition of employment, you must be able to obtain Hospital Badge and EMR Access from all of the DCI Donor Services Hospital partners. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PI58fcb5-
DCI Donor Services Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at SDS is to save lives through organ donation and we want professionals on our team that will embrace this important work Sierra Donor Services is seeking a Hospital Development Coordinator to join our team. This position will be responsible for cultivating relationships with hospitals and healthcare professionals in order to promote organ donation and strengthen the partnership between our organization and hospital partners. If you have expertise in healthcare, sales/marketing, public relations, or have experience as a pharmaceutical representative, this may be an ideal position for you to help save and improve lives! COMPANY OVERVIEW AND MISSION Sierra Donor Services is a designated organ procurement organization (OPO) within the state of California - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Develops and implements marketing plan that creates change in physician and hospital practice in the donor referral and family counseling processes that ultimately increases organ and tissue donation in assigned portfolio. Performs quantitative and qualitative analysis of hospital market to characterize donor potential and identifies and engages decision-making individuals who can influence hospital protocols to include best demonstrated practices for donor referrals and family counseling. Conducts education needs assessments for assigned hospitals and develops and implements educational plan.4. Establishes multi-disciplinary councils within assigned hospitals, using peer level influence in order to forge a consensus about standards of practice for the donor referral and family counseling and request process. Identifies decision-making individuals in assigned hospitals including chairpersons of medical staff, medical executive committee, ethics and critical care committees, surgery and medicine departments, and referring physicians and nurses from trauma, neurosurgery and critical care. Conduct individual meetings and gain support from each party, guide the group discussion and outline and implement next steps. Conduct field coaching and provide feedback for skill development in written and oral communications, public relations and sales and negotiation skills for clinical coordinators. Utilize superior customer service skills to develop and maintain relationships with referring physicians and nursing staff and medical and executive leadership in assigned hospitals. Disseminates and interprets data and research on increasing organ and tissue donation for medical academic audiences and policy review committees who can affect change in hospital standards of practice. Design curriculum for and conduct professional education programs. Respond to customer service-related issues in hospital portfolio with appropriate internal and external individuals and utili Make policy recommendations to hospital administration to ensure hospital compliance with state and federal regulations and increase referral and improve donation outcomes. Develop and conduct accredited educational programs for healthcare professionals. Customize professional education materials for one on one presentations/discussions, large and small audience educational forums. Support internal staff and provide guidance on hospital relationships. Develops and maintains robust hospital profiles. Maintains accurate and timely documentation of all hospital development activities. Performs other duties as assigned. PHYSICAL TRAITS: Sits stands and walks. Observes, listens, speaks with hospital staff and others. Reads, prepares and presents information. Drive to and from donor hospitals. QUALIFICATIONS: Education Required: BA or BS in business, education, public health, or health care related field. Experience: Two to four years of healthcare experience with families, counseling, bereavement and/or crisis intervention or 3-5 years of experience in hospital relations or OPO. Experience with performance improvement strategies, stakeholder engagement, and project coordination is applicable. Proven ability to build and maintain strategic relationships with healthcare professionals, including physicians, nurses, and hospital administrators. Ability to initiate and lead multi-disciplinary teams or councils to improve hospital donation practices and family care. Experience delivering hospital-based education or in-service training programs to clinical staff, including nurses, physicians, and administrators. Excellent communication (verbal and written), interpersonal, and presentation skills. Licenses/ Certifications: None Computer Skills: Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel is required. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. Compensation details: 0 Yearly Salary PI552f9456fe12-8893
04/17/2026
Full time
DCI Donor Services Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at SDS is to save lives through organ donation and we want professionals on our team that will embrace this important work Sierra Donor Services is seeking a Hospital Development Coordinator to join our team. This position will be responsible for cultivating relationships with hospitals and healthcare professionals in order to promote organ donation and strengthen the partnership between our organization and hospital partners. If you have expertise in healthcare, sales/marketing, public relations, or have experience as a pharmaceutical representative, this may be an ideal position for you to help save and improve lives! COMPANY OVERVIEW AND MISSION Sierra Donor Services is a designated organ procurement organization (OPO) within the state of California - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Develops and implements marketing plan that creates change in physician and hospital practice in the donor referral and family counseling processes that ultimately increases organ and tissue donation in assigned portfolio. Performs quantitative and qualitative analysis of hospital market to characterize donor potential and identifies and engages decision-making individuals who can influence hospital protocols to include best demonstrated practices for donor referrals and family counseling. Conducts education needs assessments for assigned hospitals and develops and implements educational plan.4. Establishes multi-disciplinary councils within assigned hospitals, using peer level influence in order to forge a consensus about standards of practice for the donor referral and family counseling and request process. Identifies decision-making individuals in assigned hospitals including chairpersons of medical staff, medical executive committee, ethics and critical care committees, surgery and medicine departments, and referring physicians and nurses from trauma, neurosurgery and critical care. Conduct individual meetings and gain support from each party, guide the group discussion and outline and implement next steps. Conduct field coaching and provide feedback for skill development in written and oral communications, public relations and sales and negotiation skills for clinical coordinators. Utilize superior customer service skills to develop and maintain relationships with referring physicians and nursing staff and medical and executive leadership in assigned hospitals. Disseminates and interprets data and research on increasing organ and tissue donation for medical academic audiences and policy review committees who can affect change in hospital standards of practice. Design curriculum for and conduct professional education programs. Respond to customer service-related issues in hospital portfolio with appropriate internal and external individuals and utili Make policy recommendations to hospital administration to ensure hospital compliance with state and federal regulations and increase referral and improve donation outcomes. Develop and conduct accredited educational programs for healthcare professionals. Customize professional education materials for one on one presentations/discussions, large and small audience educational forums. Support internal staff and provide guidance on hospital relationships. Develops and maintains robust hospital profiles. Maintains accurate and timely documentation of all hospital development activities. Performs other duties as assigned. PHYSICAL TRAITS: Sits stands and walks. Observes, listens, speaks with hospital staff and others. Reads, prepares and presents information. Drive to and from donor hospitals. QUALIFICATIONS: Education Required: BA or BS in business, education, public health, or health care related field. Experience: Two to four years of healthcare experience with families, counseling, bereavement and/or crisis intervention or 3-5 years of experience in hospital relations or OPO. Experience with performance improvement strategies, stakeholder engagement, and project coordination is applicable. Proven ability to build and maintain strategic relationships with healthcare professionals, including physicians, nurses, and hospital administrators. Ability to initiate and lead multi-disciplinary teams or councils to improve hospital donation practices and family care. Experience delivering hospital-based education or in-service training programs to clinical staff, including nurses, physicians, and administrators. Excellent communication (verbal and written), interpersonal, and presentation skills. Licenses/ Certifications: None Computer Skills: Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel is required. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. Compensation details: 0 Yearly Salary PI552f9456fe12-8893
DCI Donor Services Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work We are seeking a Surgical Recovery Coordinator - Team Lead for the Nashville region. This role is responsible for the oversight of surgical related activities related to the allocation, distribution, surgical removal, and preservation of organs recovered for research and/or transplantation. The Surgical Recovery Coordinator team lead coordinates the call schedule and provides oversight for all aspects of orientation and ongoing training of staff regarding preservation for our Nashville and Jackson areas. COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee- and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Assumes primary responsibility for the renal preservation process including pumping and pump transport, in accordance with company policy, UNOS policy. Works to remedy pump perfusion difficulties or challenges with the department manager. Coordinates the call schedule to ensure adequate coverage is provided for designated service area (DSA). Performs extensive on-call responsibilities to assist with the activities related to the donor recovery. Primary on-call responsibilities will occur in assigned region or office where employed. Increased donor activity, staffing shortages, etc. will require assuming on-call responsibilities outside the primary area. Coordinates and assists in the surgical recovery, preservation, packaging, and delivery of organs and specimens in conjunction with transplant surgeons and/or organ recovery coordinators, research facilities or coroner's offices in compliance with company policy, and UNOS requirements. Serves as a resource for the organization handling education, in-services, and assisting with reviewing staff job competencies. Provides oversight for all aspects of orientation and ongoing training of staff responsible for preservation duties. Collaborates with Hospital Development to provide in-services at donor hospitals related to surgical organ recovery. Assists with quality processes such as investigations, root cause analysis, process improvement, and PDSAs related to preservation. Participate in internal and external committees to improve organ utilization. May first assist on any surgical recovery cases as needed. Coordinate and assists with fly outs. Coordinates and assists with organ allocation, including kidney and liver placement, distribution, and transportation of organs for transplantation and/or research in accordance with company policy, UNOS policy. Receives import organ offers and facilitates communication of information between host donor program and local transplant program (if applicable). Coordinates and assists with travel arrangements for transplant teams, organs for transplant and/or research, and specimens to laboratories, as appropriate, in accordance with company policy, UNOS policy, and ME office. Responsible for the materials management oversight of all related clinical supplies necessary for the organ recovery process. Maintains sterile supplies and donor equipment bags. Maintains the organ clinical supply room as appropriate. Handles and maintain supplies per OSHA standards and company policy. Maintains the constant state of readiness (clean and orderly). Responsible for data collection, analysis and reporting as needed for regulatory compliance in adherence to company policy, and UNOS standards regarding documentation. Assists with assigned projects and performs other duties related to the clinical, hospital services, and public education activities of the company. Assists with organ specific research projects. Responsible for regular review of relevant clinical policies and protocols to ensure current practice and compliance with regulatory requirements. Performs other duties as assigned. The ideal candidate will have: High school diploma or equivalent. Bachelor's degree in a related field preferred. Three years OPO experience required in an organ recovery or preservation role. Certified Scrub Tech, EMT, or RN/LVN preferred Valid driver license required and ability to pass MVR underwriting requirements. Working knowledge of computers and Microsoft Office applications and basic data entry skills required. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Meal Per Diems when actively on cases New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PI436f6f39e5-
04/17/2026
Full time
DCI Donor Services Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work We are seeking a Surgical Recovery Coordinator - Team Lead for the Nashville region. This role is responsible for the oversight of surgical related activities related to the allocation, distribution, surgical removal, and preservation of organs recovered for research and/or transplantation. The Surgical Recovery Coordinator team lead coordinates the call schedule and provides oversight for all aspects of orientation and ongoing training of staff regarding preservation for our Nashville and Jackson areas. COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee- and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Assumes primary responsibility for the renal preservation process including pumping and pump transport, in accordance with company policy, UNOS policy. Works to remedy pump perfusion difficulties or challenges with the department manager. Coordinates the call schedule to ensure adequate coverage is provided for designated service area (DSA). Performs extensive on-call responsibilities to assist with the activities related to the donor recovery. Primary on-call responsibilities will occur in assigned region or office where employed. Increased donor activity, staffing shortages, etc. will require assuming on-call responsibilities outside the primary area. Coordinates and assists in the surgical recovery, preservation, packaging, and delivery of organs and specimens in conjunction with transplant surgeons and/or organ recovery coordinators, research facilities or coroner's offices in compliance with company policy, and UNOS requirements. Serves as a resource for the organization handling education, in-services, and assisting with reviewing staff job competencies. Provides oversight for all aspects of orientation and ongoing training of staff responsible for preservation duties. Collaborates with Hospital Development to provide in-services at donor hospitals related to surgical organ recovery. Assists with quality processes such as investigations, root cause analysis, process improvement, and PDSAs related to preservation. Participate in internal and external committees to improve organ utilization. May first assist on any surgical recovery cases as needed. Coordinate and assists with fly outs. Coordinates and assists with organ allocation, including kidney and liver placement, distribution, and transportation of organs for transplantation and/or research in accordance with company policy, UNOS policy. Receives import organ offers and facilitates communication of information between host donor program and local transplant program (if applicable). Coordinates and assists with travel arrangements for transplant teams, organs for transplant and/or research, and specimens to laboratories, as appropriate, in accordance with company policy, UNOS policy, and ME office. Responsible for the materials management oversight of all related clinical supplies necessary for the organ recovery process. Maintains sterile supplies and donor equipment bags. Maintains the organ clinical supply room as appropriate. Handles and maintain supplies per OSHA standards and company policy. Maintains the constant state of readiness (clean and orderly). Responsible for data collection, analysis and reporting as needed for regulatory compliance in adherence to company policy, and UNOS standards regarding documentation. Assists with assigned projects and performs other duties related to the clinical, hospital services, and public education activities of the company. Assists with organ specific research projects. Responsible for regular review of relevant clinical policies and protocols to ensure current practice and compliance with regulatory requirements. Performs other duties as assigned. The ideal candidate will have: High school diploma or equivalent. Bachelor's degree in a related field preferred. Three years OPO experience required in an organ recovery or preservation role. Certified Scrub Tech, EMT, or RN/LVN preferred Valid driver license required and ability to pass MVR underwriting requirements. Working knowledge of computers and Microsoft Office applications and basic data entry skills required. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Meal Per Diems when actively on cases New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PI436f6f39e5-
DCI Donor Services New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at NMDS is to save lives through organ donation and we want professionals on our team that will embrace this important work New Mexico Donor Services is seeking a Hospital Development Coordinator to join our team in Albuquerque. This position will be responsible for cultivating relationships with hospitals and healthcare professionals in order to promote organ donation and strengthen the partnership between our organization and hospital partners. If you have expertise in healthcare, sales/marketing, public relations, or have experience as a pharmaceutical representative, this may be an ideal position for you to help save and improve lives! COMPANY OVERVIEW AND MISSION New Mexico Donor Services is a designated organ procurement organization (OPO) within the state of New Mexico - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Develops and implements marketing plan that creates change in physician and hospital practice in the donor referral and family counseling processes that ultimately increases organ and tissue donation in assigned portfolio. Performs quantitative and qualitative analysis of hospital market to characterize donor potential and identifies and engages decision-making individuals who can influence hospital protocols to include best demonstrated practices for donor referrals and family counseling. Conducts education needs assessments for assigned hospitals and develops and implements educational plan.4. Establishes multi-disciplinary councils within assigned hospitals, using peer level influence in order to forge a consensus about standards of practice for the donor referral and family counseling and request process. Identifies decision-making individuals in assigned hospitals including chairpersons of medical staff, medical executive committee, ethics and critical care committees, surgery and medicine departments, and referring physicians and nurses from trauma, neurosurgery and critical care. Conduct individual meetings and gain support from each party, guide the group discussion and outline and implement next steps. Conduct field coaching and provide feedback for skill development in written and oral communications, public relations and sales and negotiation skills for clinical coordinators. Utilize superior customer service skills to develop and maintain relationships with referring physicians and nursing staff and medical and executive leadership in assigned hospitals. Disseminates and interprets data and research on increasing organ and tissue donation for medical academic audiences and policy review committees who can affect change in hospital standards of practice. Design curriculum for and conduct professional education programs. Respond to customer service-related issues in hospital portfolio with appropriate internal and external individuals and utili Make policy recommendations to hospital administration to ensure hospital compliance with state and federal regulations and increase referral and improve donation outcomes. Develop and conduct accredited educational programs for healthcare professionals. Customize professional education materials for one on one presentations/discussions, large and small audience educational forums. Support internal staff and provide guidance on hospital relationships. Develops and maintains robust hospital profiles. Maintains accurate and timely documentation of all hospital development activities. Performs other duties as assigned. Can live in El Paso, TX but job duties are expected to be performed onsite throughout the state of New Mexico and occasional travel to Albuquerque will be required. PHYSICAL TRAITS: Sits stands and walks. Observes, listens, speaks with hospital staff and others. Reads, prepares and presents information. Drive to and from donor hospitals. QUALIFICATIONS: Education Required: BA or BS in Business, Education, Public Health, or Health care related field. Experience: Two to four years of healthcare experience with families, counseling, bereavement and/or crisis intervention or 3-5 years of experience in hospital relations or OPO. Experience with performance improvement strategies, stakeholder engagement, and project coordination is applicable. Proven ability to build and maintain strategic relationships with healthcare professionals, including physicians, nurses, and hospital administrators. Ability to initiate and lead multi-disciplinary teams or councils to improve hospital donation practices and family care. Experience delivering hospital-based education or in-service training programs to clinical staff, including nurses, physicians, and administrators. Excellent communication (verbal and written), interpersonal, and presentation skills. Computer Skills: Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel is required. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. Compensation details: 0 Yearly Salary PIfd659b0f5-
04/17/2026
Full time
DCI Donor Services New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at NMDS is to save lives through organ donation and we want professionals on our team that will embrace this important work New Mexico Donor Services is seeking a Hospital Development Coordinator to join our team in Albuquerque. This position will be responsible for cultivating relationships with hospitals and healthcare professionals in order to promote organ donation and strengthen the partnership between our organization and hospital partners. If you have expertise in healthcare, sales/marketing, public relations, or have experience as a pharmaceutical representative, this may be an ideal position for you to help save and improve lives! COMPANY OVERVIEW AND MISSION New Mexico Donor Services is a designated organ procurement organization (OPO) within the state of New Mexico - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Develops and implements marketing plan that creates change in physician and hospital practice in the donor referral and family counseling processes that ultimately increases organ and tissue donation in assigned portfolio. Performs quantitative and qualitative analysis of hospital market to characterize donor potential and identifies and engages decision-making individuals who can influence hospital protocols to include best demonstrated practices for donor referrals and family counseling. Conducts education needs assessments for assigned hospitals and develops and implements educational plan.4. Establishes multi-disciplinary councils within assigned hospitals, using peer level influence in order to forge a consensus about standards of practice for the donor referral and family counseling and request process. Identifies decision-making individuals in assigned hospitals including chairpersons of medical staff, medical executive committee, ethics and critical care committees, surgery and medicine departments, and referring physicians and nurses from trauma, neurosurgery and critical care. Conduct individual meetings and gain support from each party, guide the group discussion and outline and implement next steps. Conduct field coaching and provide feedback for skill development in written and oral communications, public relations and sales and negotiation skills for clinical coordinators. Utilize superior customer service skills to develop and maintain relationships with referring physicians and nursing staff and medical and executive leadership in assigned hospitals. Disseminates and interprets data and research on increasing organ and tissue donation for medical academic audiences and policy review committees who can affect change in hospital standards of practice. Design curriculum for and conduct professional education programs. Respond to customer service-related issues in hospital portfolio with appropriate internal and external individuals and utili Make policy recommendations to hospital administration to ensure hospital compliance with state and federal regulations and increase referral and improve donation outcomes. Develop and conduct accredited educational programs for healthcare professionals. Customize professional education materials for one on one presentations/discussions, large and small audience educational forums. Support internal staff and provide guidance on hospital relationships. Develops and maintains robust hospital profiles. Maintains accurate and timely documentation of all hospital development activities. Performs other duties as assigned. Can live in El Paso, TX but job duties are expected to be performed onsite throughout the state of New Mexico and occasional travel to Albuquerque will be required. PHYSICAL TRAITS: Sits stands and walks. Observes, listens, speaks with hospital staff and others. Reads, prepares and presents information. Drive to and from donor hospitals. QUALIFICATIONS: Education Required: BA or BS in Business, Education, Public Health, or Health care related field. Experience: Two to four years of healthcare experience with families, counseling, bereavement and/or crisis intervention or 3-5 years of experience in hospital relations or OPO. Experience with performance improvement strategies, stakeholder engagement, and project coordination is applicable. Proven ability to build and maintain strategic relationships with healthcare professionals, including physicians, nurses, and hospital administrators. Ability to initiate and lead multi-disciplinary teams or councils to improve hospital donation practices and family care. Experience delivering hospital-based education or in-service training programs to clinical staff, including nurses, physicians, and administrators. Excellent communication (verbal and written), interpersonal, and presentation skills. Computer Skills: Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel is required. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. Compensation details: 0 Yearly Salary PIfd659b0f5-
DCI Donor Services New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at NMDS is to save lives through organ donation and we want professionals on our team that will embrace this important work New Mexico Donor Services is seeking a Hospital Development Coordinator to join our team in Albuquerque. This position will be responsible for cultivating relationships with hospitals and healthcare professionals in order to promote organ donation and strengthen the partnership between our organization and hospital partners. If you have expertise in healthcare, sales/marketing, public relations, or have experience as a pharmaceutical representative, this may be an ideal position for you to help save and improve lives! COMPANY OVERVIEW AND MISSION New Mexico Donor Services is a designated organ procurement organization (OPO) within the state of New Mexico - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Develops and implements marketing plan that creates change in physician and hospital practice in the donor referral and family counseling processes that ultimately increases organ and tissue donation in assigned portfolio. Performs quantitative and qualitative analysis of hospital market to characterize donor potential and identifies and engages decision-making individuals who can influence hospital protocols to include best demonstrated practices for donor referrals and family counseling. Conducts education needs assessments for assigned hospitals and develops and implements educational plan.4. Establishes multi-disciplinary councils within assigned hospitals, using peer level influence in order to forge a consensus about standards of practice for the donor referral and family counseling and request process. Identifies decision-making individuals in assigned hospitals including chairpersons of medical staff, medical executive committee, ethics and critical care committees, surgery and medicine departments, and referring physicians and nurses from trauma, neurosurgery and critical care. Conduct individual meetings and gain support from each party, guide the group discussion and outline and implement next steps. Conduct field coaching and provide feedback for skill development in written and oral communications, public relations and sales and negotiation skills for clinical coordinators. Utilize superior customer service skills to develop and maintain relationships with referring physicians and nursing staff and medical and executive leadership in assigned hospitals. Disseminates and interprets data and research on increasing organ and tissue donation for medical academic audiences and policy review committees who can affect change in hospital standards of practice. Design curriculum for and conduct professional education programs. Respond to customer service-related issues in hospital portfolio with appropriate internal and external individuals and utili Make policy recommendations to hospital administration to ensure hospital compliance with state and federal regulations and increase referral and improve donation outcomes. Develop and conduct accredited educational programs for healthcare professionals. Customize professional education materials for one on one presentations/discussions, large and small audience educational forums. Support internal staff and provide guidance on hospital relationships. Develops and maintains robust hospital profiles. Maintains accurate and timely documentation of all hospital development activities. Performs other duties as assigned. PHYSICAL TRAITS: Sits stands and walks. Observes, listens, speaks with hospital staff and others. Reads, prepares and presents information. Drive to and from donor hospitals. QUALIFICATIONS: Education Required: BA or BS in Business, Education, Public Health, or Health care related field. Experience: Two to four years of healthcare experience with families, counseling, bereavement and/or crisis intervention or 3-5 years of experience in hospital relations or OPO. Experience with performance improvement strategies, stakeholder engagement, and project coordination is applicable. Proven ability to build and maintain strategic relationships with healthcare professionals, including physicians, nurses, and hospital administrators. Ability to initiate and lead multi-disciplinary teams or councils to improve hospital donation practices and family care. Experience delivering hospital-based education or in-service training programs to clinical staff, including nurses, physicians, and administrators. Excellent communication (verbal and written), interpersonal, and presentation skills. Computer Skills: Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel is required. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PIc551521d5-
04/17/2026
Full time
DCI Donor Services New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at NMDS is to save lives through organ donation and we want professionals on our team that will embrace this important work New Mexico Donor Services is seeking a Hospital Development Coordinator to join our team in Albuquerque. This position will be responsible for cultivating relationships with hospitals and healthcare professionals in order to promote organ donation and strengthen the partnership between our organization and hospital partners. If you have expertise in healthcare, sales/marketing, public relations, or have experience as a pharmaceutical representative, this may be an ideal position for you to help save and improve lives! COMPANY OVERVIEW AND MISSION New Mexico Donor Services is a designated organ procurement organization (OPO) within the state of New Mexico - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Develops and implements marketing plan that creates change in physician and hospital practice in the donor referral and family counseling processes that ultimately increases organ and tissue donation in assigned portfolio. Performs quantitative and qualitative analysis of hospital market to characterize donor potential and identifies and engages decision-making individuals who can influence hospital protocols to include best demonstrated practices for donor referrals and family counseling. Conducts education needs assessments for assigned hospitals and develops and implements educational plan.4. Establishes multi-disciplinary councils within assigned hospitals, using peer level influence in order to forge a consensus about standards of practice for the donor referral and family counseling and request process. Identifies decision-making individuals in assigned hospitals including chairpersons of medical staff, medical executive committee, ethics and critical care committees, surgery and medicine departments, and referring physicians and nurses from trauma, neurosurgery and critical care. Conduct individual meetings and gain support from each party, guide the group discussion and outline and implement next steps. Conduct field coaching and provide feedback for skill development in written and oral communications, public relations and sales and negotiation skills for clinical coordinators. Utilize superior customer service skills to develop and maintain relationships with referring physicians and nursing staff and medical and executive leadership in assigned hospitals. Disseminates and interprets data and research on increasing organ and tissue donation for medical academic audiences and policy review committees who can affect change in hospital standards of practice. Design curriculum for and conduct professional education programs. Respond to customer service-related issues in hospital portfolio with appropriate internal and external individuals and utili Make policy recommendations to hospital administration to ensure hospital compliance with state and federal regulations and increase referral and improve donation outcomes. Develop and conduct accredited educational programs for healthcare professionals. Customize professional education materials for one on one presentations/discussions, large and small audience educational forums. Support internal staff and provide guidance on hospital relationships. Develops and maintains robust hospital profiles. Maintains accurate and timely documentation of all hospital development activities. Performs other duties as assigned. PHYSICAL TRAITS: Sits stands and walks. Observes, listens, speaks with hospital staff and others. Reads, prepares and presents information. Drive to and from donor hospitals. QUALIFICATIONS: Education Required: BA or BS in Business, Education, Public Health, or Health care related field. Experience: Two to four years of healthcare experience with families, counseling, bereavement and/or crisis intervention or 3-5 years of experience in hospital relations or OPO. Experience with performance improvement strategies, stakeholder engagement, and project coordination is applicable. Proven ability to build and maintain strategic relationships with healthcare professionals, including physicians, nurses, and hospital administrators. Ability to initiate and lead multi-disciplinary teams or councils to improve hospital donation practices and family care. Experience delivering hospital-based education or in-service training programs to clinical staff, including nurses, physicians, and administrators. Excellent communication (verbal and written), interpersonal, and presentation skills. Computer Skills: Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel is required. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PIc551521d5-
DCI Donor Services Sign On Bonus $5000! Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at TDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work We want people to join our team in the role of Tissue Recovery Coordinator with previous experience in tissue banking or the medical field. This position oversees the activities of the Tissue Team, ensuring the team follows all policies, procedures, and protocols in a fast-paced environment. COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Coordinates the Tissue Recovery Procurement Process including communication with hospitals and funeral homes, packaging, and shipping. Leads recovery team efforts of donated cadaveric human tissue including bone, skin, corneas, blood vessels, nerves, and heart valves. Serves as a resource and advisor to internal team members for completing recovery. Ensures clear communication with leadership and peers. Participates in the tissue recovery and donor restoration as appropriate. Maintains compliance with regulatory accreditation agencies and internal quality processes. Travel and on-call duties will be required. Other duties as assigned. The ideal candidate will have: Thrives in a fast-paced environment while multitasking and maintaining an eye for detail. Remains presentable, professional, and focused in all business matters. Bachelor's degree preferred, CTBS/EBAA certification desired. 2+ years experience in the medical field. Valid driver's license with the ability to pass MVR underwriting requirements. We offer a competitive compensation package including: Sign On Bonus Up To $5000! Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Cell phone stipend As a condition of employment, you must be able to obtain Hospital Badge and EMR Access from all of the DCI Donor Services Hospital partners. New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PI54a344cd044c-5658
04/17/2026
Full time
DCI Donor Services Sign On Bonus $5000! Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at TDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work We want people to join our team in the role of Tissue Recovery Coordinator with previous experience in tissue banking or the medical field. This position oversees the activities of the Tissue Team, ensuring the team follows all policies, procedures, and protocols in a fast-paced environment. COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Coordinates the Tissue Recovery Procurement Process including communication with hospitals and funeral homes, packaging, and shipping. Leads recovery team efforts of donated cadaveric human tissue including bone, skin, corneas, blood vessels, nerves, and heart valves. Serves as a resource and advisor to internal team members for completing recovery. Ensures clear communication with leadership and peers. Participates in the tissue recovery and donor restoration as appropriate. Maintains compliance with regulatory accreditation agencies and internal quality processes. Travel and on-call duties will be required. Other duties as assigned. The ideal candidate will have: Thrives in a fast-paced environment while multitasking and maintaining an eye for detail. Remains presentable, professional, and focused in all business matters. Bachelor's degree preferred, CTBS/EBAA certification desired. 2+ years experience in the medical field. Valid driver's license with the ability to pass MVR underwriting requirements. We offer a competitive compensation package including: Sign On Bonus Up To $5000! Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Cell phone stipend As a condition of employment, you must be able to obtain Hospital Badge and EMR Access from all of the DCI Donor Services Hospital partners. New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PI54a344cd044c-5658
DCI Donor Services Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at SDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work We want people to join our team in the role of Tissue Recovery Coordinator with previous experience in tissue banking or the medical field. This position oversees the activities of the Tissue Team, ensuring the team follows all policies, procedures, and protocols in a fast-paced environment. COMPANY OVERVIEW AND MISSION Sierra Donor Services is a designated organ procurement organization (OPO) within the state of California - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Coordinates the Tissue Recovery Procurement Process including communication with hospitals and funeral homes, packaging, and shipping. Leads recovery team efforts of donated cadaveric human tissue including bone, skin, corneas, blood vessels, nerves, and heart valves. Serves as a resource and advisor to internal team members for completing recovery. Ensures clear communication with leadership and peers. Participates in the tissue recovery and donor restoration as appropriate. Maintains compliance with regulatory accreditation agencies and internal quality processes. Travel and on-call duties will be required. Other duties as assigned. The ideal candidate will have: Thrives in a fast-paced environment while multitasking and maintaining an eye for detail. Remains presentable, professional, and focused in all business matters. Bachelor's degree preferred, CTBS/EBAA certification desired. 2+ years experience in the medical field. Valid driver's license with the ability to pass MVR underwriting requirements. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Cell phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. Compensation details: 27-32 Hourly Wage PI41e1f8efd5-
04/17/2026
Full time
DCI Donor Services Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at SDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work We want people to join our team in the role of Tissue Recovery Coordinator with previous experience in tissue banking or the medical field. This position oversees the activities of the Tissue Team, ensuring the team follows all policies, procedures, and protocols in a fast-paced environment. COMPANY OVERVIEW AND MISSION Sierra Donor Services is a designated organ procurement organization (OPO) within the state of California - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Coordinates the Tissue Recovery Procurement Process including communication with hospitals and funeral homes, packaging, and shipping. Leads recovery team efforts of donated cadaveric human tissue including bone, skin, corneas, blood vessels, nerves, and heart valves. Serves as a resource and advisor to internal team members for completing recovery. Ensures clear communication with leadership and peers. Participates in the tissue recovery and donor restoration as appropriate. Maintains compliance with regulatory accreditation agencies and internal quality processes. Travel and on-call duties will be required. Other duties as assigned. The ideal candidate will have: Thrives in a fast-paced environment while multitasking and maintaining an eye for detail. Remains presentable, professional, and focused in all business matters. Bachelor's degree preferred, CTBS/EBAA certification desired. 2+ years experience in the medical field. Valid driver's license with the ability to pass MVR underwriting requirements. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Cell phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. Compensation details: 27-32 Hourly Wage PI41e1f8efd5-
DCI Donor Services New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at NMDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work Coordinates and collaborates in the ordering and inventory of necessary supplies, the overall cleaning, and decontamination of recovery instruments and equipment needed for daily operations. Must be able to safely handle human tissue for transplantation. Ensures that quality recovery and operation practices are employed, and that policies, procedures, and local protocols are adhered to. Extensive travels are required. COMPANY OVERVIEW AND MISSION New Mexico Donor Services is a designated organ procurement organization (OPO) within the state of New Mexico - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Below are some of the key accountabilities/qualifications this position will hold: Performs aseptic recovery of musculoskeletal tissue and skin tissue. Assists in general practices such as room setup and breakdown, culturing, labeling, rinsing, and packaging tissue and reconstruction of the donor. Coordinates tissue donation process, procurement, shipping, and storage of tissue, while maintaining a positive, professional relationship with hospital, funeral home, and medical examiner staff. Safely and responsibly recovers human tissue for transplant and/or research while providing special care to ensure presentation for funeral purposes. Assembles team, supplies, and supplies, and donor to recover facility. Assists in receiving/releasing and transporting donors while ensuring policies and procedures are adhered to. Assists in the ordering and inventory of necessary ocular, tissue, and organ recovery supplies to ensure operations can run smoothly. Maintains stockroom areas through organi Assists in the overall cleaning, decontamination, assembly, processing, and dispensing of recovery instruments and equipment needed for daily operations. Coordinates with vendors for services and/or repairs needed for facility and/or equipment, the delivery of recovery instruments for sterilization, disposal of biohazard waste, and delivery/pickup of scrub services. Other responsibilities may include moving and lifting donors, drawing blood for infectious disease testing, and any other tasks deemed necessary by the Tissue Recovery Manager or Manager of Supplies, Equipment, and Logistics. Responsible for performing quality assurance inspection of all incoming orders, maintains logs according to policies and procedures, complies with safety regulations and maintains accurate records per protocols. Performs other duties as assigned. The ideal candidate will have: High School Diploma or Equivalent. Prior experience in a related Allied Health field (i.e., EMT, ORT, CST, SA, ST or Tissue Banking) Valid driver's license, as well as ability to pass all MVR (motor vehicle record) underwriting requirements. Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel is required. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon As a condition of employment, you must be able to obtain Hospital Badge and EMR Access from all of the DCI Donor Services Hospital partners. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. Compensation details: 25 Hourly Wage PI247fadd17f0b-8968
04/17/2026
Full time
DCI Donor Services New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at NMDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work Coordinates and collaborates in the ordering and inventory of necessary supplies, the overall cleaning, and decontamination of recovery instruments and equipment needed for daily operations. Must be able to safely handle human tissue for transplantation. Ensures that quality recovery and operation practices are employed, and that policies, procedures, and local protocols are adhered to. Extensive travels are required. COMPANY OVERVIEW AND MISSION New Mexico Donor Services is a designated organ procurement organization (OPO) within the state of New Mexico - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Below are some of the key accountabilities/qualifications this position will hold: Performs aseptic recovery of musculoskeletal tissue and skin tissue. Assists in general practices such as room setup and breakdown, culturing, labeling, rinsing, and packaging tissue and reconstruction of the donor. Coordinates tissue donation process, procurement, shipping, and storage of tissue, while maintaining a positive, professional relationship with hospital, funeral home, and medical examiner staff. Safely and responsibly recovers human tissue for transplant and/or research while providing special care to ensure presentation for funeral purposes. Assembles team, supplies, and supplies, and donor to recover facility. Assists in receiving/releasing and transporting donors while ensuring policies and procedures are adhered to. Assists in the ordering and inventory of necessary ocular, tissue, and organ recovery supplies to ensure operations can run smoothly. Maintains stockroom areas through organi Assists in the overall cleaning, decontamination, assembly, processing, and dispensing of recovery instruments and equipment needed for daily operations. Coordinates with vendors for services and/or repairs needed for facility and/or equipment, the delivery of recovery instruments for sterilization, disposal of biohazard waste, and delivery/pickup of scrub services. Other responsibilities may include moving and lifting donors, drawing blood for infectious disease testing, and any other tasks deemed necessary by the Tissue Recovery Manager or Manager of Supplies, Equipment, and Logistics. Responsible for performing quality assurance inspection of all incoming orders, maintains logs according to policies and procedures, complies with safety regulations and maintains accurate records per protocols. Performs other duties as assigned. The ideal candidate will have: High School Diploma or Equivalent. Prior experience in a related Allied Health field (i.e., EMT, ORT, CST, SA, ST or Tissue Banking) Valid driver's license, as well as ability to pass all MVR (motor vehicle record) underwriting requirements. Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel is required. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon As a condition of employment, you must be able to obtain Hospital Badge and EMR Access from all of the DCI Donor Services Hospital partners. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. Compensation details: 25 Hourly Wage PI247fadd17f0b-8968
DCI Donor Services New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at NMDS is to save lives through organ donation and we want professionals on our team that will embrace this important work New Mexico Donor Services is seeking a Hospital Development Director to join our team! This position will be responsible for leading the Hospital Development function across all locations. This role will direct, coach, and counsel the Hospital Development teams in managing relationships with hospital leadership and conducting hospital performance assessments, while also leading performance improvement initiatives and outcomes COMPANY OVERVIEW AND MISSION New Mexico Donor Services is the designated organ procurement organization (OPO) for the state of New Mexico - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Oversee the development and implementation of strategic hospital plans to facilitate growth in the organ and tissue donation. Evaluates activities against established strategic hospital plans. Works in collaboration with hospitals' QAPI departments to ensure hospital performance. Conducts in-person meetings with key hospital personnel to establish rapport and identify potential problems. Resolves concerns related to the provision of service with the hospital. Partners with location Clinical Directors and Executive Directors to investigate missed referrals. Prepares, distributes, and analyzes hospital surveys. Tracks and analyzes both donor and referral patterns. Oversee the development and maintenance of Hospital Development policies and procedures. Leads organizational regulatory compliance with CMS and AOPO with regards to all aspects of Hospital Development. Responsible for hiring, onboarding, and training of employees. Evaluates employee performance through dashboards and meeting strategic hospital goals. Develop employees to present findings to all levels of hospital personnel. Provides coaching, counseling, and education as necessary. Regularly audits hospital documentation activities entered by staff in iTransplant and presentation material. Communicates and works collaboratively with other DCIDS/OPO departments to identify and improve donation processes within hospitals, Medical Examiners and Corner Offices. Actively participates in AOPO Hospital Development Council. Leads the Hospital Development Affinity Group. Escalates feedback and ideas to senior leadership as appropriate. Acts as a role model for DCIDS by supporting, reinforcing, and exhibiting behaviors consistent with the DCIDS core values, which are selfless, hardworking, passionate, and dependable. Other special projects and duties as assigned. The ideal candidate will have: An RN or BA/BS in Health or Business-related field preferred Occupational experience related to cultivating relationships and creating buy-in within healthcare setting OPO experience preferred Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint, and Excel required Exceptional teamwork, communication, and conflict management skills. Valid Driver's license with ability to pass MVR underwriting requirements. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Meal Per Diems when actively on cases New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PId7af1-0605
04/17/2026
Full time
DCI Donor Services New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at NMDS is to save lives through organ donation and we want professionals on our team that will embrace this important work New Mexico Donor Services is seeking a Hospital Development Director to join our team! This position will be responsible for leading the Hospital Development function across all locations. This role will direct, coach, and counsel the Hospital Development teams in managing relationships with hospital leadership and conducting hospital performance assessments, while also leading performance improvement initiatives and outcomes COMPANY OVERVIEW AND MISSION New Mexico Donor Services is the designated organ procurement organization (OPO) for the state of New Mexico - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Oversee the development and implementation of strategic hospital plans to facilitate growth in the organ and tissue donation. Evaluates activities against established strategic hospital plans. Works in collaboration with hospitals' QAPI departments to ensure hospital performance. Conducts in-person meetings with key hospital personnel to establish rapport and identify potential problems. Resolves concerns related to the provision of service with the hospital. Partners with location Clinical Directors and Executive Directors to investigate missed referrals. Prepares, distributes, and analyzes hospital surveys. Tracks and analyzes both donor and referral patterns. Oversee the development and maintenance of Hospital Development policies and procedures. Leads organizational regulatory compliance with CMS and AOPO with regards to all aspects of Hospital Development. Responsible for hiring, onboarding, and training of employees. Evaluates employee performance through dashboards and meeting strategic hospital goals. Develop employees to present findings to all levels of hospital personnel. Provides coaching, counseling, and education as necessary. Regularly audits hospital documentation activities entered by staff in iTransplant and presentation material. Communicates and works collaboratively with other DCIDS/OPO departments to identify and improve donation processes within hospitals, Medical Examiners and Corner Offices. Actively participates in AOPO Hospital Development Council. Leads the Hospital Development Affinity Group. Escalates feedback and ideas to senior leadership as appropriate. Acts as a role model for DCIDS by supporting, reinforcing, and exhibiting behaviors consistent with the DCIDS core values, which are selfless, hardworking, passionate, and dependable. Other special projects and duties as assigned. The ideal candidate will have: An RN or BA/BS in Health or Business-related field preferred Occupational experience related to cultivating relationships and creating buy-in within healthcare setting OPO experience preferred Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint, and Excel required Exceptional teamwork, communication, and conflict management skills. Valid Driver's license with ability to pass MVR underwriting requirements. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Meal Per Diems when actively on cases New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PId7af1-0605
DCI Donor Services Tennessee Donor Services (TDS) is looking for a dynamic, experienced, high performing family care leader to join us to save lives Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work Tennessee Donor Services is seeking a Family Care Director to join our team! This position will be responsible for the day-to-day management and coordination of the OPO's organ and tissue authorization activities. They will oversee the implementation of donor family services policies and procedures while providing supervision and support to all staff supervised. Prior experience in the OPO field is required. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Serves in a high level leadership capacity to lead the family care department to ensure a high level of performance to accomplish the mission of Tennessee Donor Services. This includes ongoing data analysis to identify gaps in performance. Building a high performing team through recruitment and retention strategies. Collaborates across all 3 OPOs in the DCIDS service area to identify areas of improvement, develop strategies and initiatives to drive high performance, effectively communicate key changes in process to all stakeholders. Provides on-call administrative services to support family care staff through ongoing coaching and development Ability to provide on-site response for family support when necessary. Supervises the day-to-day activities of family care staff. Ensures adherence to standard operating policies and procedures, timely provision of all potential donor evaluations, standard approach, and obtains authorization, and ensures that the call schedule is adequately covered at all times. Collaborates with Clinical and Hospital Services Manager and staff on activities and meetings as requested. Participates in all leadership training opportunities and will implement all leadership principles into management positions. Leadership principles include recruitments, peer interviews, hiring, on boarding, monthly rounding, coaching, and mentoring all staff. Ongoing evaluation family care staff's performance, provides ongoing coaching and development of growth, setting professional goals that are in line with the organization's strategic plan. Responsible for ensuring all family care staff are trained and proficient in their primary job responsibilities. Will participate in all clinical department staff meetings and case reviews. Participates in external and internal committees to represent organ operations and the entire organization. Participates with Medical Directors and Medical Advisory Committee related to policy/practice changes and review of donation opportunities as required by regulatory bodies. Perform other duties as assigned. The ideal candidate will have: Bachelor's degree, master's degree preferred. 3-5 years OPO experience in authorization, leadership experience required. CPTC preferred but not required Valid Driver's License with ability to pass MVR underwriting requirements. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Meal Per Diems when actively on cases New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PIffc606bde1ae-3086
04/17/2026
Full time
DCI Donor Services Tennessee Donor Services (TDS) is looking for a dynamic, experienced, high performing family care leader to join us to save lives Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work Tennessee Donor Services is seeking a Family Care Director to join our team! This position will be responsible for the day-to-day management and coordination of the OPO's organ and tissue authorization activities. They will oversee the implementation of donor family services policies and procedures while providing supervision and support to all staff supervised. Prior experience in the OPO field is required. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Serves in a high level leadership capacity to lead the family care department to ensure a high level of performance to accomplish the mission of Tennessee Donor Services. This includes ongoing data analysis to identify gaps in performance. Building a high performing team through recruitment and retention strategies. Collaborates across all 3 OPOs in the DCIDS service area to identify areas of improvement, develop strategies and initiatives to drive high performance, effectively communicate key changes in process to all stakeholders. Provides on-call administrative services to support family care staff through ongoing coaching and development Ability to provide on-site response for family support when necessary. Supervises the day-to-day activities of family care staff. Ensures adherence to standard operating policies and procedures, timely provision of all potential donor evaluations, standard approach, and obtains authorization, and ensures that the call schedule is adequately covered at all times. Collaborates with Clinical and Hospital Services Manager and staff on activities and meetings as requested. Participates in all leadership training opportunities and will implement all leadership principles into management positions. Leadership principles include recruitments, peer interviews, hiring, on boarding, monthly rounding, coaching, and mentoring all staff. Ongoing evaluation family care staff's performance, provides ongoing coaching and development of growth, setting professional goals that are in line with the organization's strategic plan. Responsible for ensuring all family care staff are trained and proficient in their primary job responsibilities. Will participate in all clinical department staff meetings and case reviews. Participates in external and internal committees to represent organ operations and the entire organization. Participates with Medical Directors and Medical Advisory Committee related to policy/practice changes and review of donation opportunities as required by regulatory bodies. Perform other duties as assigned. The ideal candidate will have: Bachelor's degree, master's degree preferred. 3-5 years OPO experience in authorization, leadership experience required. CPTC preferred but not required Valid Driver's License with ability to pass MVR underwriting requirements. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Meal Per Diems when actively on cases New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PIffc606bde1ae-3086
DCI Donor Services Join us at our next Recruitment Mixer May 12th in Nashville RSVP Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives! Our mission at TDS is to save lives through organ donation and we want professionals on our team that will embrace this important work Specifically, people with expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations. This position, Family Care Coordinator, will work with organ donor families, hospital personnel, physicians, and other team members from TDS to work through the donation process for saving lives through organ and tissue donation. Primary work environment is in the hospital setting in the Jackson area of Tennessee and throughout Tennessee hospitals. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. What is a Family Care Coordinator? Family Care Coordinators (FCCs) support and educate the potential donor's next-of-kin regarding donation options. FCCs determine family dynamics and assess the family's understanding of the patient's prognosis to aid in the donation process. They work alongside other clinical team members and hospital staff to be both an advocate for donation and a resource to the donor's family. COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Determines family dynamics and assesses the family's understanding of the patient's prognosis when appropriate to initiate the donation discussion. Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation. Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure. Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process. Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary. Visually assesses donors, interpret charts, document information and communicate findings. Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient's current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family's understanding of the prognosis and acts as a family advocate to the health care team as necessary. Provides education to hospital staff regarding authorization, family care process and donation process. Responsibilities may be affected by increased donor activity. Performs other duties as assigned. The Family Care Coordinator will work 15 days per month - and be on call for periods of up to 24 hours. The ideal candidate will have: A bachelor's degree 2 - 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention Knowledge of medical and legal principles of authorization, donor evaluation, and management. Exceptional teamwork, communication, and conflict management skills. Valid Driver's license with ability to pass MVR underwriting requirements We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon As a condition of employment, you must be able to obtain Hospital Badge and EMR Access from all of the DCI Donor Services Hospital partners. New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PI217a52a5-
04/17/2026
Full time
DCI Donor Services Join us at our next Recruitment Mixer May 12th in Nashville RSVP Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives! Our mission at TDS is to save lives through organ donation and we want professionals on our team that will embrace this important work Specifically, people with expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations. This position, Family Care Coordinator, will work with organ donor families, hospital personnel, physicians, and other team members from TDS to work through the donation process for saving lives through organ and tissue donation. Primary work environment is in the hospital setting in the Jackson area of Tennessee and throughout Tennessee hospitals. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. What is a Family Care Coordinator? Family Care Coordinators (FCCs) support and educate the potential donor's next-of-kin regarding donation options. FCCs determine family dynamics and assess the family's understanding of the patient's prognosis to aid in the donation process. They work alongside other clinical team members and hospital staff to be both an advocate for donation and a resource to the donor's family. COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Determines family dynamics and assesses the family's understanding of the patient's prognosis when appropriate to initiate the donation discussion. Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation. Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure. Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process. Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary. Visually assesses donors, interpret charts, document information and communicate findings. Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient's current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family's understanding of the prognosis and acts as a family advocate to the health care team as necessary. Provides education to hospital staff regarding authorization, family care process and donation process. Responsibilities may be affected by increased donor activity. Performs other duties as assigned. The Family Care Coordinator will work 15 days per month - and be on call for periods of up to 24 hours. The ideal candidate will have: A bachelor's degree 2 - 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention Knowledge of medical and legal principles of authorization, donor evaluation, and management. Exceptional teamwork, communication, and conflict management skills. Valid Driver's license with ability to pass MVR underwriting requirements We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon As a condition of employment, you must be able to obtain Hospital Badge and EMR Access from all of the DCI Donor Services Hospital partners. New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PI217a52a5-