Riccobene Associates Family Dentistry

Job Description Job Description About the role We are looking for an Office Manager who owns the whole practice, front office and clinical, and runs it in true partnership with the doctors. Your number one job is a full, productive schedule: every chair, every provider, every day. You will lead the team, own the results, and build an office that patients and team members want to come back to. What you will do Drive a full and productive schedule Own the schedule for every provider: dentists, hygienists, and specialists Schedule to daily production goals, not just to fill time slots Review tomorrow's and next week's schedules daily, and fix gaps before they happen Fill openings and cancellations the same day, and keep a working short-call list Manage recare, confirmations, and unscheduled treatment so patients don't fall off the books Make sure patients are scheduled for their next visit before they leave the chair Track schedule utilization, no-shows, and same-day treatment, and act on the trends Partner with the doctors Meet with your doctors regularly to align on goals, the schedule, and the team Build schedules around how each doctor works best while holding to production goals Bring the doctors the numbers, problems, and solutions, and make decisions together Support the doctors' clinical leadership so the clinical and business sides work as one Lead the whole team, front and clinical Lead, coach, and hold accountable every team member: patient coordinators, dental assistants, hygienists, and support staff Recruit, interview, onboard, and train in partnership with HR Manage staffing, time and attendance, and payroll approvals Manage staffing call-outs to ensure productive team is available and ready to work. Run morning huddles and team meetings that keep everyone focused on the day's goals Ensure clinical operations run smoothly: room turnover, sterilization flow, supplies, and staffing to the schedule Own the results Own production, collections, case acceptance, and new patient growth Oversee treatment presentation and financial arrangements, and step in on complex cases Manage accounts receivable, insurance follow-up, and over-the-counter collections Resolve patient concerns before they become complaints Ensure compliance with OSHA, HIPAA, and company policies Control supply and operating costs What we need from you Ownership of the schedule. You treat an open chair as lost care and lost production, and you don't go home until tomorrow is full. Doctor partnership. You build trust with your doctors, communicate openly, and work through disagreements directly and respectfully. One team. You lead front and clinical as a single team, with no "front versus back." Reliability. You are here, on time, and visible. Regular, predictable attendance is an essential function of this job, and your team takes its cue from you. Presence. You lead from the floor, not from behind a closed door. A good attitude. You stay steady and positive under pressure, and your team feels it. Accountability. You hold yourself and others to the standard, fairly and consistently. Professional presentation. You set the standard for professionalism in the office. Qualifications 3+ years of dental office management experience Experience leading both front office and clinical team members, including hiring, coaching, and corrective action Proven results driving provider schedules, production, and collections Experience working in close partnership with dentists Strong knowledge of dental insurance, treatment planning, and accounts receivable Experience with Denticon practice management software is a plus Physical requirements The following are essential to this role and must be met with or without reasonable accommodation: Stand, walk, and move throughout the office for much of the day Sit at a workstation and use a computer and phone for extended periods Speak and hear clearly to communicate with patients and team members in person and by phone See clearly at close range to read screens, reports, and documents Lift and carry office supplies up to 15 pounds Maintain professional appearance and personal hygiene standards appropriate for close patient contact, including avoiding strong odors and fragrances Work in a clinical setting with exposure to bodily fluids, dental materials, and low-level radiation, following all safety protocols Travel occasionally for meetings and training Our hiring process Possible Short video interview you complete on your own time, then interviews with the Regional Manager, Director of Operations and CEO. We contact prior employers for references , including questions about leadership, results, attendance, and dependability. Please be ready to provide at least three professional references, including a prior supervisor. Offers are contingent on satisfactory reference and background checks What we offer Competitive salary /medical, dental, vision / PTO / 401(k) / leadership development

Job Description Job Description About the role We are looking for an Office Manager who owns the whole practice, front office and clinical, and runs it in true partnership with the doctors. Your number one job is a full, productive schedule: every chair, every provider, every day. You will lead the team, own the results, and build an office that patients and team members want to come back to. What you will do Drive a full and productive schedule Own the schedule for every provider: dentists, hygienists, and specialists Schedule to daily production goals, not just to fill time slots Review tomorrow's and next week's schedules daily, and fix gaps before they happen Fill openings and cancellations the same day, and keep a working short-call list Manage recare, confirmations, and unscheduled treatment so patients don't fall off the books Make sure patients are scheduled for their next visit before they leave the chair Track schedule utilization, no-shows, and same-day treatment, and act on the trends Partner with the doctors Meet with your doctors regularly to align on goals, the schedule, and the team Build schedules around how each doctor works best while holding to production goals Bring the doctors the numbers, problems, and solutions, and make decisions together Support the doctors' clinical leadership so the clinical and business sides work as one Lead the whole team, front and clinical Lead, coach, and hold accountable every team member: patient coordinators, dental assistants, hygienists, and support staff Recruit, interview, onboard, and train in partnership with HR Manage staffing, time and attendance, and payroll approvals Manage staffing call-outs to ensure productive team is available and ready to work. Run morning huddles and team meetings that keep everyone focused on the day's goals Ensure clinical operations run smoothly: room turnover, sterilization flow, supplies, and staffing to the schedule Own the results Own production, collections, case acceptance, and new patient growth Oversee treatment presentation and financial arrangements, and step in on complex cases Manage accounts receivable, insurance follow-up, and over-the-counter collections Resolve patient concerns before they become complaints Ensure compliance with OSHA, HIPAA, and company policies Control supply and operating costs What we need from you Ownership of the schedule. You treat an open chair as lost care and lost production, and you don't go home until tomorrow is full. Doctor partnership. You build trust with your doctors, communicate openly, and work through disagreements directly and respectfully. One team. You lead front and clinical as a single team, with no "front versus back." Reliability. You are here, on time, and visible. Regular, predictable attendance is an essential function of this job, and your team takes its cue from you. Presence. You lead from the floor, not from behind a closed door. A good attitude. You stay steady and positive under pressure, and your team feels it. Accountability. You hold yourself and others to the standard, fairly and consistently. Professional presentation. You set the standard for professionalism in the office. Qualifications 3+ years of dental office management experience Experience leading both front office and clinical team members, including hiring, coaching, and corrective action Proven results driving provider schedules, production, and collections Experience working in close partnership with dentists Strong knowledge of dental insurance, treatment planning, and accounts receivable Experience with Denticon practice management software is a plus Physical requirements The following are essential to this role and must be met with or without reasonable accommodation: Stand, walk, and move throughout the office for much of the day Sit at a workstation and use a computer and phone for extended periods Speak and hear clearly to communicate with patients and team members in person and by phone See clearly at close range to read screens, reports, and documents Lift and carry office supplies up to 15 pounds Maintain professional appearance and personal hygiene standards appropriate for close patient contact, including avoiding strong odors and fragrances Work in a clinical setting with exposure to bodily fluids, dental materials, and low-level radiation, following all safety protocols Travel occasionally for meetings and training Our hiring process Possible Short video interview you complete on your own time, then interviews with the Regional Manager, Director of Operations and CEO. We contact prior employers for references , including questions about leadership, results, attendance, and dependability. Please be ready to provide at least three professional references, including a prior supervisor. Offers are contingent on satisfactory reference and background checks What we offer Competitive salary /medical, dental, vision / PTO / 401(k) / leadership development

Job Description Job Description Riccobene Associates Family Dentistry is looking for a full-time Office Managers in the Charlotte Area! Position Summary The Office Manager (OM) plays a critical leadership role in ensuring the practice operates smoothly, profitably, and with a strong focus on patient experience, safety, and team engagement. This position partners closely with the doctor(s), clinical leadership, and support teams to create an efficient, organized, and patient centered practice environment. The Office Manager is responsible for overseeing daily administrative operations, front office and business functions, team leadership, scheduling optimization, financial performance, and exceptional patient service. This role requires strong organizational skills, emotional intelligence, attention to detail, and a commitment to integrity, communication, and excellence in care. Office Manager Mission To foster a supportive, respectful, and collaborative workplace where team members feel valued and motivated. To ensure quality patient care and safety guide all operational and financial decisions. To support an efficient, well run, and financially healthy practice that delivers a calm, confident, and compassionate patient experience. Duties & Responsibilities The Office Manager provides direct leadership and oversight of front office staff and collaborates closely with clinical leadership to support practice success. Leadership & Culture Promote and model a culture of honesty, integrity, professionalism, and patient centered care. Build strong working relationships with dentist, RDHs, assistants, and administrative team members. Ensure team members feel supported, heard, and respected. Lead daily morning huddles and office meetings in a positive, organized, and informative manner. Address concerns professionally and constructively, maintaining a respectful and solutions focused workplace. Support onboarding, training, coaching, and development of new and existing team members. Communicate clearly and consistently with the team regarding expectations, updates, and changes. Operations & Management Oversee daily administrative and front office operations to ensure efficient patient flow. Ensure schedules are optimized to support surgical procedures, consults, and recovery flow. Maintain compliance with HIPAA, patient privacy, and safety protocols. Monitor and manage staffing levels to support physician schedules and patient demand. Approve and submit timecards accurately and on time. Complete performance check ins and evaluations as required. Maintain office organization, systems, and workflows. Ensure the practice is properly stocked with office and administrative supplies while managing inventory costs. Financial & Business Oversight Support practice financial goals through effective scheduling, collections, and operational efficiency. Review and monitor aging reports, patient balances, and insurance follow up processes. Partner with billing and revenue cycle teams on insurance, payments, and account resolution. Ensure financial policies are communicated clearly to patients prior to treatment. Review reports related to production, collections, and scheduling efficiency. Ensure expenses and invoices are submitted per established finance procedures. Patient Services & Experience Ensure a calm, professional, and empathetic patient experience from first contact through follow up. Oversee front office excellence including accurate patient registration and documentation, insurance verification support and financial conversations, time of service collections, and clear communication regarding surgical preparation and payment expectations. Support staff in managing patient questions, concerns, and expectations with empathy and confidence. Maintain high standards for communication, responsiveness, and professionalism. Requirements Essential Requirements & Qualifications: 2 or more years of management experience, preferably in a dental, oral surgery, or medical setting. 3-5 years of dental or medical front office experience preferred. Strong leadership, organization, and multitasking skills. Ability to manage sensitive patient situations with discretion and compassion. Strong financial aptitude related to scheduling, collections, and operational efficiency. Proficiency with practice management systems and Microsoft Office. Excellent written and verbal communication skills. Ability to lead confidently, manage change, and support team development. Demonstrated ability to maintain confidentiality and compliance standards. Working Conditions & Expectations Must be reliable, punctual, and flexible to meet practice needs. Ability to remain calm and organized in a fast paced surgical environment. Commitment to upholding the values and professional standards of Riccobene Benefits Benefits: Dental insurance Health insurance Life insurance Paid time off Vision insurance

Job Description Job Description Riccobene Associates Family Dentistry is looking for a full-time Office Managers in the Triad Area! Position Summary The Office Manager (OM) plays a critical leadership role in ensuring the practice operates smoothly, profitably, and with a strong focus on patient experience, safety, and team engagement. This position partners closely with the doctor(s), clinical leadership, and support teams to create an efficient, organized, and patient centered practice environment. The Office Manager is responsible for overseeing daily administrative operations, front office and business functions, team leadership, scheduling optimization, financial performance, and exceptional patient service. This role requires strong organizational skills, emotional intelligence, attention to detail, and a commitment to integrity, communication, and excellence in care. Office Manager Mission To foster a supportive, respectful, and collaborative workplace where team members feel valued and motivated. To ensure quality patient care and safety guide all operational and financial decisions. To support an efficient, well run, and financially healthy practice that delivers a calm, confident, and compassionate patient experience. Duties & Responsibilities The Office Manager provides direct leadership and oversight of front office staff and collaborates closely with clinical leadership to support practice success. Leadership & Culture Promote and model a culture of honesty, integrity, professionalism, and patient centered care. Build strong working relationships with dentist, RDHs, assistants, and administrative team members. Ensure team members feel supported, heard, and respected. Lead daily morning huddles and office meetings in a positive, organized, and informative manner. Address concerns professionally and constructively, maintaining a respectful and solutions focused workplace. Support onboarding, training, coaching, and development of new and existing team members. Communicate clearly and consistently with the team regarding expectations, updates, and changes. Operations & Management Oversee daily administrative and front office operations to ensure efficient patient flow. Ensure schedules are optimized to support surgical procedures, consults, and recovery flow. Maintain compliance with HIPAA, patient privacy, and safety protocols. Monitor and manage staffing levels to support physician schedules and patient demand. Approve and submit timecards accurately and on time. Complete performance check ins and evaluations as required. Maintain office organization, systems, and workflows. Ensure the practice is properly stocked with office and administrative supplies while managing inventory costs. Financial & Business Oversight Support practice financial goals through effective scheduling, collections, and operational efficiency. Review and monitor aging reports, patient balances, and insurance follow up processes. Partner with billing and revenue cycle teams on insurance, payments, and account resolution. Ensure financial policies are communicated clearly to patients prior to treatment. Review reports related to production, collections, and scheduling efficiency. Ensure expenses and invoices are submitted per established finance procedures. Patient Services & Experience Ensure a calm, professional, and empathetic patient experience from first contact through follow up. Oversee front office excellence including accurate patient registration and documentation, insurance verification support and financial conversations, time of service collections, and clear communication regarding surgical preparation and payment expectations. Support staff in managing patient questions, concerns, and expectations with empathy and confidence. Maintain high standards for communication, responsiveness, and professionalism. Requirements Essential Requirements & Qualifications: 2 or more years of management experience, preferably in a dental, oral surgery, or medical setting. 3-5 years of dental or medical front office experience preferred. Strong leadership, organization, and multitasking skills. Ability to manage sensitive patient situations with discretion and compassion. Strong financial aptitude related to scheduling, collections, and operational efficiency. Proficiency with practice management systems and Microsoft Office. Excellent written and verbal communication skills. Ability to lead confidently, manage change, and support team development. Demonstrated ability to maintain confidentiality and compliance standards. Working Conditions & Expectations Must be reliable, punctual, and flexible to meet practice needs. Ability to remain calm and organized in a fast paced surgical environment. Commitment to upholding the values and professional standards of Riccobene Benefits Benefits: Dental insurance Health insurance Life insurance Paid time off Vision insurance

Job Description Job Description About the role We are looking for an Office Manager who owns the whole practice, front office and clinical, and runs it in true partnership with the doctors. Your number one job is a full, productive schedule: every chair, every provider, every day. You will lead the team, own the results, and build an office that patients and team members want to come back to. What you will do Drive a full and productive schedule Own the schedule for every provider: dentists, hygienists, and specialists Schedule to daily production goals, not just to fill time slots Review tomorrow's and next week's schedules daily, and fix gaps before they happen Fill openings and cancellations the same day, and keep a working short-call list Manage recare, confirmations, and unscheduled treatment so patients don't fall off the books Make sure patients are scheduled for their next visit before they leave the chair Track schedule utilization, no-shows, and same-day treatment, and act on the trends Partner with the doctors Meet with your doctors regularly to align on goals, the schedule, and the team Build schedules around how each doctor works best while holding to production goals Bring the doctors the numbers, problems, and solutions, and make decisions together Support the doctors' clinical leadership so the clinical and business sides work as one Lead the whole team, front and clinical Lead, coach, and hold accountable every team member: patient coordinators, dental assistants, hygienists, and support staff Recruit, interview, onboard, and train in partnership with HR Manage staffing, time and attendance, and payroll approvals Manage staffing call-outs to ensure productive team is available and ready to work. Run morning huddles and team meetings that keep everyone focused on the day's goals Ensure clinical operations run smoothly: room turnover, sterilization flow, supplies, and staffing to the schedule Own the results Own production, collections, case acceptance, and new patient growth Oversee treatment presentation and financial arrangements, and step in on complex cases Manage accounts receivable, insurance follow-up, and over-the-counter collections Resolve patient concerns before they become complaints Ensure compliance with OSHA, HIPAA, and company policies Control supply and operating costs What we need from you Ownership of the schedule. You treat an open chair as lost care and lost production, and you don't go home until tomorrow is full. Doctor partnership. You build trust with your doctors, communicate openly, and work through disagreements directly and respectfully. One team. You lead front and clinical as a single team, with no "front versus back." Reliability. You are here, on time, and visible. Regular, predictable attendance is an essential function of this job, and your team takes its cue from you. Presence. You lead from the floor, not from behind a closed door. A good attitude. You stay steady and positive under pressure, and your team feels it. Accountability. You hold yourself and others to the standard, fairly and consistently. Professional presentation. You set the standard for professionalism in the office. Qualifications 3+ years of dental office management experience Experience leading both front office and clinical team members, including hiring, coaching, and corrective action Proven results driving provider schedules, production, and collections Experience working in close partnership with dentists Strong knowledge of dental insurance, treatment planning, and accounts receivable Experience with Denticon practice management software is a plus Physical requirements The following are essential to this role and must be met with or without reasonable accommodation: Stand, walk, and move throughout the office for much of the day Sit at a workstation and use a computer and phone for extended periods Speak and hear clearly to communicate with patients and team members in person and by phone See clearly at close range to read screens, reports, and documents Lift and carry office supplies up to 15 pounds Maintain professional appearance and personal hygiene standards appropriate for close patient contact, including avoiding strong odors and fragrances Work in a clinical setting with exposure to bodily fluids, dental materials, and low-level radiation, following all safety protocols Travel occasionally for meetings and training Our hiring process Possible Short video interview you complete on your own time, then interviews with the Regional Manager, Director of Operations and CEO. We contact prior employers for references , including questions about leadership, results, attendance, and dependability. Please be ready to provide at least three professional references, including a prior supervisor. Offers are contingent on satisfactory reference and background checks What we offer Competitive salary /medical, dental, vision / PTO / 401(k) / leadership development

Job Description Job Description Riccobene Associates Family Dentistry is looking for a full-time Office Managers in the Triad Area! Position Summary The Office Manager (OM) plays a critical leadership role in ensuring the practice operates smoothly, profitably, and with a strong focus on patient experience, safety, and team engagement. This position partners closely with the doctor(s), clinical leadership, and support teams to create an efficient, organized, and patient centered practice environment. The Office Manager is responsible for overseeing daily administrative operations, front office and business functions, team leadership, scheduling optimization, financial performance, and exceptional patient service. This role requires strong organizational skills, emotional intelligence, attention to detail, and a commitment to integrity, communication, and excellence in care. Office Manager Mission To foster a supportive, respectful, and collaborative workplace where team members feel valued and motivated. To ensure quality patient care and safety guide all operational and financial decisions. To support an efficient, well run, and financially healthy practice that delivers a calm, confident, and compassionate patient experience. Duties & Responsibilities The Office Manager provides direct leadership and oversight of front office staff and collaborates closely with clinical leadership to support practice success. Leadership & Culture Promote and model a culture of honesty, integrity, professionalism, and patient centered care. Build strong working relationships with dentist, RDHs, assistants, and administrative team members. Ensure team members feel supported, heard, and respected. Lead daily morning huddles and office meetings in a positive, organized, and informative manner. Address concerns professionally and constructively, maintaining a respectful and solutions focused workplace. Support onboarding, training, coaching, and development of new and existing team members. Communicate clearly and consistently with the team regarding expectations, updates, and changes. Operations & Management Oversee daily administrative and front office operations to ensure efficient patient flow. Ensure schedules are optimized to support surgical procedures, consults, and recovery flow. Maintain compliance with HIPAA, patient privacy, and safety protocols. Monitor and manage staffing levels to support physician schedules and patient demand. Approve and submit timecards accurately and on time. Complete performance check ins and evaluations as required. Maintain office organization, systems, and workflows. Ensure the practice is properly stocked with office and administrative supplies while managing inventory costs. Financial & Business Oversight Support practice financial goals through effective scheduling, collections, and operational efficiency. Review and monitor aging reports, patient balances, and insurance follow up processes. Partner with billing and revenue cycle teams on insurance, payments, and account resolution. Ensure financial policies are communicated clearly to patients prior to treatment. Review reports related to production, collections, and scheduling efficiency. Ensure expenses and invoices are submitted per established finance procedures. Patient Services & Experience Ensure a calm, professional, and empathetic patient experience from first contact through follow up. Oversee front office excellence including accurate patient registration and documentation, insurance verification support and financial conversations, time of service collections, and clear communication regarding surgical preparation and payment expectations. Support staff in managing patient questions, concerns, and expectations with empathy and confidence. Maintain high standards for communication, responsiveness, and professionalism. Requirements Essential Requirements & Qualifications: 2 or more years of management experience, preferably in a dental, oral surgery, or medical setting. 3-5 years of dental or medical front office experience preferred. Strong leadership, organization, and multitasking skills. Ability to manage sensitive patient situations with discretion and compassion. Strong financial aptitude related to scheduling, collections, and operational efficiency. Proficiency with practice management systems and Microsoft Office. Excellent written and verbal communication skills. Ability to lead confidently, manage change, and support team development. Demonstrated ability to maintain confidentiality and compliance standards. Working Conditions & Expectations Must be reliable, punctual, and flexible to meet practice needs. Ability to remain calm and organized in a fast paced surgical environment. Commitment to upholding the values and professional standards of Riccobene Benefits Benefits: Dental insurance Health insurance Life insurance Paid time off Vision insurance

Job Description Job Description Riccobene Associates Family Dentistry is looking for a full-time Office Managers in the Triad Area! Position Summary The Office Manager (OM) plays a critical leadership role in ensuring the practice operates smoothly, profitably, and with a strong focus on patient experience, safety, and team engagement. This position partners closely with the doctor(s), clinical leadership, and support teams to create an efficient, organized, and patient centered practice environment. The Office Manager is responsible for overseeing daily administrative operations, front office and business functions, team leadership, scheduling optimization, financial performance, and exceptional patient service. This role requires strong organizational skills, emotional intelligence, attention to detail, and a commitment to integrity, communication, and excellence in care. Office Manager Mission To foster a supportive, respectful, and collaborative workplace where team members feel valued and motivated. To ensure quality patient care and safety guide all operational and financial decisions. To support an efficient, well run, and financially healthy practice that delivers a calm, confident, and compassionate patient experience. Duties & Responsibilities The Office Manager provides direct leadership and oversight of front office staff and collaborates closely with clinical leadership to support practice success. Leadership & Culture Promote and model a culture of honesty, integrity, professionalism, and patient centered care. Build strong working relationships with dentist, RDHs, assistants, and administrative team members. Ensure team members feel supported, heard, and respected. Lead daily morning huddles and office meetings in a positive, organized, and informative manner. Address concerns professionally and constructively, maintaining a respectful and solutions focused workplace. Support onboarding, training, coaching, and development of new and existing team members. Communicate clearly and consistently with the team regarding expectations, updates, and changes. Operations & Management Oversee daily administrative and front office operations to ensure efficient patient flow. Ensure schedules are optimized to support surgical procedures, consults, and recovery flow. Maintain compliance with HIPAA, patient privacy, and safety protocols. Monitor and manage staffing levels to support physician schedules and patient demand. Approve and submit timecards accurately and on time. Complete performance check ins and evaluations as required. Maintain office organization, systems, and workflows. Ensure the practice is properly stocked with office and administrative supplies while managing inventory costs. Financial & Business Oversight Support practice financial goals through effective scheduling, collections, and operational efficiency. Review and monitor aging reports, patient balances, and insurance follow up processes. Partner with billing and revenue cycle teams on insurance, payments, and account resolution. Ensure financial policies are communicated clearly to patients prior to treatment. Review reports related to production, collections, and scheduling efficiency. Ensure expenses and invoices are submitted per established finance procedures. Patient Services & Experience Ensure a calm, professional, and empathetic patient experience from first contact through follow up. Oversee front office excellence including accurate patient registration and documentation, insurance verification support and financial conversations, time of service collections, and clear communication regarding surgical preparation and payment expectations. Support staff in managing patient questions, concerns, and expectations with empathy and confidence. Maintain high standards for communication, responsiveness, and professionalism. Requirements Essential Requirements & Qualifications: 2 or more years of management experience, preferably in a dental, oral surgery, or medical setting. 3-5 years of dental or medical front office experience preferred. Strong leadership, organization, and multitasking skills. Ability to manage sensitive patient situations with discretion and compassion. Strong financial aptitude related to scheduling, collections, and operational efficiency. Proficiency with practice management systems and Microsoft Office. Excellent written and verbal communication skills. Ability to lead confidently, manage change, and support team development. Demonstrated ability to maintain confidentiality and compliance standards. Working Conditions & Expectations Must be reliable, punctual, and flexible to meet practice needs. Ability to remain calm and organized in a fast paced surgical environment. Commitment to upholding the values and professional standards of Riccobene Benefits Benefits: Dental insurance Health insurance Life insurance Paid time off Vision insurance

Job Description Job Description Riccobene Associates Family Dentistry is looking for a full-time Office Managers in the Triad Area! Position Summary The Office Manager (OM) plays a critical leadership role in ensuring the practice operates smoothly, profitably, and with a strong focus on patient experience, safety, and team engagement. This position partners closely with the doctor(s), clinical leadership, and support teams to create an efficient, organized, and patient centered practice environment. The Office Manager is responsible for overseeing daily administrative operations, front office and business functions, team leadership, scheduling optimization, financial performance, and exceptional patient service. This role requires strong organizational skills, emotional intelligence, attention to detail, and a commitment to integrity, communication, and excellence in care. Office Manager Mission To foster a supportive, respectful, and collaborative workplace where team members feel valued and motivated. To ensure quality patient care and safety guide all operational and financial decisions. To support an efficient, well run, and financially healthy practice that delivers a calm, confident, and compassionate patient experience. Duties & Responsibilities The Office Manager provides direct leadership and oversight of front office staff and collaborates closely with clinical leadership to support practice success. Leadership & Culture Promote and model a culture of honesty, integrity, professionalism, and patient centered care. Build strong working relationships with dentist, RDHs, assistants, and administrative team members. Ensure team members feel supported, heard, and respected. Lead daily morning huddles and office meetings in a positive, organized, and informative manner. Address concerns professionally and constructively, maintaining a respectful and solutions focused workplace. Support onboarding, training, coaching, and development of new and existing team members. Communicate clearly and consistently with the team regarding expectations, updates, and changes. Operations & Management Oversee daily administrative and front office operations to ensure efficient patient flow. Ensure schedules are optimized to support surgical procedures, consults, and recovery flow. Maintain compliance with HIPAA, patient privacy, and safety protocols. Monitor and manage staffing levels to support physician schedules and patient demand. Approve and submit timecards accurately and on time. Complete performance check ins and evaluations as required. Maintain office organization, systems, and workflows. Ensure the practice is properly stocked with office and administrative supplies while managing inventory costs. Financial & Business Oversight Support practice financial goals through effective scheduling, collections, and operational efficiency. Review and monitor aging reports, patient balances, and insurance follow up processes. Partner with billing and revenue cycle teams on insurance, payments, and account resolution. Ensure financial policies are communicated clearly to patients prior to treatment. Review reports related to production, collections, and scheduling efficiency. Ensure expenses and invoices are submitted per established finance procedures. Patient Services & Experience Ensure a calm, professional, and empathetic patient experience from first contact through follow up. Oversee front office excellence including accurate patient registration and documentation, insurance verification support and financial conversations, time of service collections, and clear communication regarding surgical preparation and payment expectations. Support staff in managing patient questions, concerns, and expectations with empathy and confidence. Maintain high standards for communication, responsiveness, and professionalism. Requirements Essential Requirements & Qualifications: 2 or more years of management experience, preferably in a dental, oral surgery, or medical setting. 3-5 years of dental or medical front office experience preferred. Strong leadership, organization, and multitasking skills. Ability to manage sensitive patient situations with discretion and compassion. Strong financial aptitude related to scheduling, collections, and operational efficiency. Proficiency with practice management systems and Microsoft Office. Excellent written and verbal communication skills. Ability to lead confidently, manage change, and support team development. Demonstrated ability to maintain confidentiality and compliance standards. Working Conditions & Expectations Must be reliable, punctual, and flexible to meet practice needs. Ability to remain calm and organized in a fast paced surgical environment. Commitment to upholding the values and professional standards of Riccobene Benefits Benefits: Dental insurance Health insurance Life insurance Paid time off Vision insurance

Job Description Job Description Riccobene Associates Family Dentistry is looking for a full-time Office Managers for our Greensboro Practice! Position Summary The Office Manager (OM) at Greensboro plays a critical leadership role in ensuring the practice operates smoothly, profitably, and with a strong focus on patient experience, safety, and team engagement. This position partners closely with the General Dentist(s), clinical leadership, and support teams to create an efficient, organized, and patient centered practice environment. The Office Manager is responsible for overseeing daily administrative operations, front office and business functions, team leadership, scheduling optimization, financial performance, and exceptional patient service. This role requires strong organizational skills, emotional intelligence, attention to detail, and a commitment to integrity, communication, and excellence in care. Office Manager Mission To foster a supportive, respectful, and collaborative workplace where team members feel valued and motivated. To ensure quality patient care and safety guide all operational and financial decisions. To support an efficient, well run, and financially healthy oral surgery practice that delivers a calm, confident, and compassionate patient experience. Duties & Responsibilities The Office Manager provides direct leadership and oversight of front office staff and collaborates closely with clinical leadership to support practice success. Leadership & Culture Promote and model a culture of honesty, integrity, professionalism, and patient centered care. Build strong working relationships with surgeons, CRNAs, assistants, and administrative team members. Ensure team members feel supported, heard, and respected. Lead daily morning huddles and office meetings in a positive, organized, and informative manner. Address concerns professionally and constructively, maintaining a respectful and solutions focused workplace. Support onboarding, training, coaching, and development of new and existing team members. Communicate clearly and consistently with the team regarding expectations, updates, and changes. Operations & Management Oversee daily administrative and front office operations to ensure efficient patient flow. Ensure schedules are optimized to support surgical procedures, consults, and recovery flow. Maintain compliance with HIPAA, patient privacy, and safety protocols. Monitor and manage staffing levels to support physician schedules and patient demand. Approve and submit timecards accurately and on time. Complete performance check ins and evaluations as required. Maintain office organization, systems, and workflows. Ensure the practice is properly stocked with office and administrative supplies while managing inventory costs. Financial & Business Oversight Support practice financial goals through effective scheduling, collections, and operational efficiency. Review and monitor aging reports, patient balances, and insurance follow up processes. Partner with billing and revenue cycle teams on insurance, payments, and account resolution. Ensure financial policies are communicated clearly to patients prior to treatment. Review reports related to production, collections, and scheduling efficiency. Ensure expenses and invoices are submitted per established finance procedures. Patient Services & Experience Ensure a calm, professional, and empathetic patient experience from first contact through post op follow up. Oversee front office excellence including accurate patient registration and documentation, insurance verification support and financial conversations, time of service collections, and clear communication regarding surgical preparation and payment expectations. Support staff in managing patient questions, concerns, and expectations with empathy and confidence. Maintain high standards for communication, responsiveness, and professionalism. Requirements Essential Requirements & Qualifications: 2 or more years of management experience, preferably in a dental, oral surgery, or medical setting. 3-5 years of dental or medical front office experience preferred. Strong leadership, organization, and multitasking skills. Ability to manage sensitive patient situations with discretion and compassion. Strong financial aptitude related to scheduling, collections, and operational efficiency. Proficiency with practice management systems and Microsoft Office. Excellent written and verbal communication skills. Ability to lead confidently, manage change, and support team development. Demonstrated ability to maintain confidentiality and compliance standards. Working Conditions & Expectations Must be reliable, punctual, and flexible to meet practice needs. Ability to remain calm and organized in a fast paced surgical environment. Commitment to upholding the values and professional standards of Airlie Oral Surgery. Benefits Benefits: Dental insurance Health insurance Life insurance Paid time off Vision insurance

Job Description Job Description Riccobene Associates Family Dentistry is looking for a full-time Office Managers in the Triad Area! Position Summary The Office Manager (OM) plays a critical leadership role in ensuring the practice operates smoothly, profitably, and with a strong focus on patient experience, safety, and team engagement. This position partners closely with the doctor(s), clinical leadership, and support teams to create an efficient, organized, and patient centered practice environment. The Office Manager is responsible for overseeing daily administrative operations, front office and business functions, team leadership, scheduling optimization, financial performance, and exceptional patient service. This role requires strong organizational skills, emotional intelligence, attention to detail, and a commitment to integrity, communication, and excellence in care. Office Manager Mission To foster a supportive, respectful, and collaborative workplace where team members feel valued and motivated. To ensure quality patient care and safety guide all operational and financial decisions. To support an efficient, well run, and financially healthy practice that delivers a calm, confident, and compassionate patient experience. Duties & Responsibilities The Office Manager provides direct leadership and oversight of front office staff and collaborates closely with clinical leadership to support practice success. Leadership & Culture Promote and model a culture of honesty, integrity, professionalism, and patient centered care. Build strong working relationships with dentist, RDHs, assistants, and administrative team members. Ensure team members feel supported, heard, and respected. Lead daily morning huddles and office meetings in a positive, organized, and informative manner. Address concerns professionally and constructively, maintaining a respectful and solutions focused workplace. Support onboarding, training, coaching, and development of new and existing team members. Communicate clearly and consistently with the team regarding expectations, updates, and changes. Operations & Management Oversee daily administrative and front office operations to ensure efficient patient flow. Ensure schedules are optimized to support surgical procedures, consults, and recovery flow. Maintain compliance with HIPAA, patient privacy, and safety protocols. Monitor and manage staffing levels to support physician schedules and patient demand. Approve and submit timecards accurately and on time. Complete performance check ins and evaluations as required. Maintain office organization, systems, and workflows. Ensure the practice is properly stocked with office and administrative supplies while managing inventory costs. Financial & Business Oversight Support practice financial goals through effective scheduling, collections, and operational efficiency. Review and monitor aging reports, patient balances, and insurance follow up processes. Partner with billing and revenue cycle teams on insurance, payments, and account resolution. Ensure financial policies are communicated clearly to patients prior to treatment. Review reports related to production, collections, and scheduling efficiency. Ensure expenses and invoices are submitted per established finance procedures. Patient Services & Experience Ensure a calm, professional, and empathetic patient experience from first contact through follow up. Oversee front office excellence including accurate patient registration and documentation, insurance verification support and financial conversations, time of service collections, and clear communication regarding surgical preparation and payment expectations. Support staff in managing patient questions, concerns, and expectations with empathy and confidence. Maintain high standards for communication, responsiveness, and professionalism. Requirements Essential Requirements & Qualifications: 2 or more years of management experience, preferably in a dental, oral surgery, or medical setting. 3-5 years of dental or medical front office experience preferred. Strong leadership, organization, and multitasking skills. Ability to manage sensitive patient situations with discretion and compassion. Strong financial aptitude related to scheduling, collections, and operational efficiency. Proficiency with practice management systems and Microsoft Office. Excellent written and verbal communication skills. Ability to lead confidently, manage change, and support team development. Demonstrated ability to maintain confidentiality and compliance standards. Working Conditions & Expectations Must be reliable, punctual, and flexible to meet practice needs. Ability to remain calm and organized in a fast paced surgical environment. Commitment to upholding the values and professional standards of Riccobene Benefits Benefits: Dental insurance Health insurance Life insurance Paid time off Vision insurance