Title: Mobility Equipment Technician Job Category: Operations Requisition Number: MOBIL001970 Job Type: Full-Time Lexington, KY, 40502, United States Description Jumpstart Your Career at Rehab Medical Rehab Medical is one of the nation's fastest-growing providers of custom advanced mobility equipment and a recent Inc. 5000 award winner. Headquartered in Indianapolis, Indiana, our mission is simple yet impactful: To improve and positively impact the lives of the patients we serve, the partners we engage with, and the employees we invest in. As one of Indiana's Top Places to Work, we hire based on attitude, aptitude, and drive, not just resumes. With continued national growth, we're expanding our Operations Team and looking for compassionate, motivated individuals to help support our mission and more than 200,000 mobility users across the country. Why You Should Apply: Structured Orientation & Mentorship Program Employee Recognition & Wellness Initiatives Leadership Development & Continuing Education ATP Career Path with Clear Pay Increases and Certification Opportunities Work with Purpose: Improve patient quality of life For prompt communication, we encourage applicants to opt into texting during the application process. Position Overview: The Mobility Equipment Technician plays a critical role in ensuring patients receive correct mobility equipment, and replacement parts safely, accurately, and on time. Serving as a direct representative of Rehab Medical in patients' homes and care settings, the Mobility Equipment Technician provides professional delivery, setup, basic adjustments, service, and education on proper equipment use. Through excellent customer service, documentation, and attention to safety and quality. The Mobility Equipment Technician helps patients gain independence, comfort, and confidence with their mobility equipment. You'll work directly with patients, therapists, and Assistive Technology Professionals (ATPs) to ensure mobility equipment is functioning safely and customized to patient needs. This position is also part of our ATP Career Path, designed to guide technicians from entry-level roles to certified ATP support and beyond. Compensation: Hourly Range: $18 - $28 per hour Compensation is based on experience, performance, and certifications Advancement to ATP Support role Required Qualifications: High School Diploma or equivalent Minimum of 2 years of experience delivering consumer or medical equipment (preferred) Mechanical aptitude with ability to troubleshoot, repair, and set up complex power chairs Basic computer and communication skills Excellent interpersonal and communication skills Ability to interact effectively with patients while maintaining professionalism, respect and confidentiality Ability to work independently and manage multiple priorities with minimal supervision Key Responsibilities Equipment Delivery, Service, and Repair Provide exceptional customer service and education of all deliveries, service calls, pickups, and repairs according to manufacturer guidelines and patient needs. Always maintain a professional appearance and demeanor while representing Rehab Medical in the patient's home. Diagnoses, troubleshoot, repair, and document equipment issues in a timely and accurate manner. Complete all required paperwork and electronic documentation accurately and promptly. Understand requirements to be able to bill the claim; particularly understanding what patients must sign. Understand compliance guidelines as it relates to paperwork. Vehicle Management and Compliance Maintain a clean, organized, and safe company vehicle in compliance with company policies, accreditation standards, and regulatory requirements. Conduct routine vehicle inspections and audits to ensure cleanliness, safety, and readiness for daily operations. Follow Safe driving procedures at all times Communication and Team Collaboration Communicate effectively with office staff, operations teams, and corporate partners regarding delivery status, service issues, and schedule changes. Proactively report delays, patient concerns, or challenges that may impact delivery or service outcomes. Work collaboratively with teams to resolve issues and improve service quality. Assist in office and warehouse post or pre route as needed. We do not accept unsolicited resumes from outside recruiters/placement agencies. Rehab Medical will not pay fees associated with resumes presented through unsolicited means. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Compensation details: 18-28 Hourly Wage PI597237df5-
05/13/2026
Full time
Title: Mobility Equipment Technician Job Category: Operations Requisition Number: MOBIL001970 Job Type: Full-Time Lexington, KY, 40502, United States Description Jumpstart Your Career at Rehab Medical Rehab Medical is one of the nation's fastest-growing providers of custom advanced mobility equipment and a recent Inc. 5000 award winner. Headquartered in Indianapolis, Indiana, our mission is simple yet impactful: To improve and positively impact the lives of the patients we serve, the partners we engage with, and the employees we invest in. As one of Indiana's Top Places to Work, we hire based on attitude, aptitude, and drive, not just resumes. With continued national growth, we're expanding our Operations Team and looking for compassionate, motivated individuals to help support our mission and more than 200,000 mobility users across the country. Why You Should Apply: Structured Orientation & Mentorship Program Employee Recognition & Wellness Initiatives Leadership Development & Continuing Education ATP Career Path with Clear Pay Increases and Certification Opportunities Work with Purpose: Improve patient quality of life For prompt communication, we encourage applicants to opt into texting during the application process. Position Overview: The Mobility Equipment Technician plays a critical role in ensuring patients receive correct mobility equipment, and replacement parts safely, accurately, and on time. Serving as a direct representative of Rehab Medical in patients' homes and care settings, the Mobility Equipment Technician provides professional delivery, setup, basic adjustments, service, and education on proper equipment use. Through excellent customer service, documentation, and attention to safety and quality. The Mobility Equipment Technician helps patients gain independence, comfort, and confidence with their mobility equipment. You'll work directly with patients, therapists, and Assistive Technology Professionals (ATPs) to ensure mobility equipment is functioning safely and customized to patient needs. This position is also part of our ATP Career Path, designed to guide technicians from entry-level roles to certified ATP support and beyond. Compensation: Hourly Range: $18 - $28 per hour Compensation is based on experience, performance, and certifications Advancement to ATP Support role Required Qualifications: High School Diploma or equivalent Minimum of 2 years of experience delivering consumer or medical equipment (preferred) Mechanical aptitude with ability to troubleshoot, repair, and set up complex power chairs Basic computer and communication skills Excellent interpersonal and communication skills Ability to interact effectively with patients while maintaining professionalism, respect and confidentiality Ability to work independently and manage multiple priorities with minimal supervision Key Responsibilities Equipment Delivery, Service, and Repair Provide exceptional customer service and education of all deliveries, service calls, pickups, and repairs according to manufacturer guidelines and patient needs. Always maintain a professional appearance and demeanor while representing Rehab Medical in the patient's home. Diagnoses, troubleshoot, repair, and document equipment issues in a timely and accurate manner. Complete all required paperwork and electronic documentation accurately and promptly. Understand requirements to be able to bill the claim; particularly understanding what patients must sign. Understand compliance guidelines as it relates to paperwork. Vehicle Management and Compliance Maintain a clean, organized, and safe company vehicle in compliance with company policies, accreditation standards, and regulatory requirements. Conduct routine vehicle inspections and audits to ensure cleanliness, safety, and readiness for daily operations. Follow Safe driving procedures at all times Communication and Team Collaboration Communicate effectively with office staff, operations teams, and corporate partners regarding delivery status, service issues, and schedule changes. Proactively report delays, patient concerns, or challenges that may impact delivery or service outcomes. Work collaboratively with teams to resolve issues and improve service quality. Assist in office and warehouse post or pre route as needed. We do not accept unsolicited resumes from outside recruiters/placement agencies. Rehab Medical will not pay fees associated with resumes presented through unsolicited means. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Compensation details: 18-28 Hourly Wage PI597237df5-
Title: Mobility Equipment Technician Job Category: Operations Requisition Number: MOBIL001962 Job Type: Full-Time Austin, TX, 78758, United States Description Jumpstart Your Career at Rehab Medical Rehab Medical is one of the nation's fastest-growing providers of custom advanced mobility equipment and a recent Inc. 5000 award winner. Headquartered in Indianapolis, Indiana, our mission is simple yet impactful: To improve and positively impact the lives of the patients we serve, the partners we engage with, and the employees we invest in. As one of Indiana's Top Places to Work, we hire based on attitude, aptitude, and drive, not just resumes. With continued national growth, we're expanding our Operations Team and looking for compassionate, motivated individuals to help support our mission and more than 200,000 mobility users across the country. Why You Should Apply: Structured Orientation & Mentorship Program Employee Recognition & Wellness Initiatives Leadership Development & Continuing Education ATP Career Path with Clear Pay Increases and Certification Opportunities Work with Purpose: Improve patient quality of life For prompt communication, we encourage applicants to opt into texting during the application process. Position Overview: The Mobility Equipment Technician plays a critical role in ensuring patients receive correct mobility equipment, and replacement parts safely, accurately, and on time. Serving as a direct representative of Rehab Medical in patients' homes and care settings, the Mobility Equipment Technician provides professional delivery, setup, basic adjustments, service, and education on proper equipment use. Through excellent customer service, documentation, and attention to safety and quality. The Mobility Equipment Technician helps patients gain independence, comfort, and confidence with their mobility equipment. You'll work directly with patients, therapists, and Assistive Technology Professionals (ATPs) to ensure mobility equipment is functioning safely and customized to patient needs. This position is also part of our ATP Career Path, designed to guide technicians from entry-level roles to certified ATP support and beyond. Compensation: Hourly Range: $18 - $28 per hour Compensation is based on experience, performance, and certifications Advancement to ATP Support role Required Qualifications: High School Diploma or equivalent Minimum of 2 years of experience delivering consumer or medical equipment (preferred) Mechanical aptitude with ability to troubleshoot, repair, and set up complex power chairs Basic computer and communication skills Excellent interpersonal and communication skills Ability to interact effectively with patients while maintaining professionalism, respect and confidentiality Ability to work independently and manage multiple priorities with minimal supervision Key Responsibilities Equipment Delivery, Service, and Repair Provide exceptional customer service and education of all deliveries, service calls, pickups, and repairs according to manufacturer guidelines and patient needs. Always maintain a professional appearance and demeanor while representing Rehab Medical in the patient's home. Diagnoses, troubleshoot, repair, and document equipment issues in a timely and accurate manner. Complete all required paperwork and electronic documentation accurately and promptly. Understand requirements to be able to bill the claim; particularly understanding what patients must sign. Understand compliance guidelines as it relates to paperwork. Vehicle Management and Compliance Maintain a clean, organized, and safe company vehicle in compliance with company policies, accreditation standards, and regulatory requirements. Conduct routine vehicle inspections and audits to ensure cleanliness, safety, and readiness for daily operations. Follow Safe driving procedures at all times Communication and Team Collaboration Communicate effectively with office staff, operations teams, and corporate partners regarding delivery status, service issues, and schedule changes. Proactively report delays, patient concerns, or challenges that may impact delivery or service outcomes. Work collaboratively with teams to resolve issues and improve service quality. Assist in office and warehouse post or pre route as needed. We do not accept unsolicited resumes from outside recruiters/placement agencies. Rehab Medical will not pay fees associated with resumes presented through unsolicited means. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Compensation details: 18-28 Hourly Wage PI8a3067e3280b-3433
05/13/2026
Full time
Title: Mobility Equipment Technician Job Category: Operations Requisition Number: MOBIL001962 Job Type: Full-Time Austin, TX, 78758, United States Description Jumpstart Your Career at Rehab Medical Rehab Medical is one of the nation's fastest-growing providers of custom advanced mobility equipment and a recent Inc. 5000 award winner. Headquartered in Indianapolis, Indiana, our mission is simple yet impactful: To improve and positively impact the lives of the patients we serve, the partners we engage with, and the employees we invest in. As one of Indiana's Top Places to Work, we hire based on attitude, aptitude, and drive, not just resumes. With continued national growth, we're expanding our Operations Team and looking for compassionate, motivated individuals to help support our mission and more than 200,000 mobility users across the country. Why You Should Apply: Structured Orientation & Mentorship Program Employee Recognition & Wellness Initiatives Leadership Development & Continuing Education ATP Career Path with Clear Pay Increases and Certification Opportunities Work with Purpose: Improve patient quality of life For prompt communication, we encourage applicants to opt into texting during the application process. Position Overview: The Mobility Equipment Technician plays a critical role in ensuring patients receive correct mobility equipment, and replacement parts safely, accurately, and on time. Serving as a direct representative of Rehab Medical in patients' homes and care settings, the Mobility Equipment Technician provides professional delivery, setup, basic adjustments, service, and education on proper equipment use. Through excellent customer service, documentation, and attention to safety and quality. The Mobility Equipment Technician helps patients gain independence, comfort, and confidence with their mobility equipment. You'll work directly with patients, therapists, and Assistive Technology Professionals (ATPs) to ensure mobility equipment is functioning safely and customized to patient needs. This position is also part of our ATP Career Path, designed to guide technicians from entry-level roles to certified ATP support and beyond. Compensation: Hourly Range: $18 - $28 per hour Compensation is based on experience, performance, and certifications Advancement to ATP Support role Required Qualifications: High School Diploma or equivalent Minimum of 2 years of experience delivering consumer or medical equipment (preferred) Mechanical aptitude with ability to troubleshoot, repair, and set up complex power chairs Basic computer and communication skills Excellent interpersonal and communication skills Ability to interact effectively with patients while maintaining professionalism, respect and confidentiality Ability to work independently and manage multiple priorities with minimal supervision Key Responsibilities Equipment Delivery, Service, and Repair Provide exceptional customer service and education of all deliveries, service calls, pickups, and repairs according to manufacturer guidelines and patient needs. Always maintain a professional appearance and demeanor while representing Rehab Medical in the patient's home. Diagnoses, troubleshoot, repair, and document equipment issues in a timely and accurate manner. Complete all required paperwork and electronic documentation accurately and promptly. Understand requirements to be able to bill the claim; particularly understanding what patients must sign. Understand compliance guidelines as it relates to paperwork. Vehicle Management and Compliance Maintain a clean, organized, and safe company vehicle in compliance with company policies, accreditation standards, and regulatory requirements. Conduct routine vehicle inspections and audits to ensure cleanliness, safety, and readiness for daily operations. Follow Safe driving procedures at all times Communication and Team Collaboration Communicate effectively with office staff, operations teams, and corporate partners regarding delivery status, service issues, and schedule changes. Proactively report delays, patient concerns, or challenges that may impact delivery or service outcomes. Work collaboratively with teams to resolve issues and improve service quality. Assist in office and warehouse post or pre route as needed. We do not accept unsolicited resumes from outside recruiters/placement agencies. Rehab Medical will not pay fees associated with resumes presented through unsolicited means. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Compensation details: 18-28 Hourly Wage PI8a3067e3280b-3433
Title: Medical Sales Representative Job Category: Sales Requisition Number: MEDIC001987 Job Type: Full-Time St. Charles, MO, 63303, United States Description About Us: Rehab Medical is on a mission to transform lives through innovative custom mobility solutions. As one of the nation's leading providers of complex rehab technology (CRT), we've empowered over 250,000 people to regain their independence over our 20-year history. Headquartered in Indianapolis Indiana, our award-winning company is recognized for its commitment to growth, ethics, and making a difference. Join our team and become part of a company that values your impact as much as the lives we improve every day. We hire based on attitude, aptitude, and a drive to succeed, qualities that have awarded us one of Indiana's top places to work. We're looking to bring someone on to our dynamic Sales Team to help us to improve the lives of our patients. If you're looking for a rewarding opportunity where you can work alongside other dedicated individuals who will inspire you to grow your skill sets and advance your career, bring your passion and experience to Rehab Medical and apply today! For prompt communication, we encourage applicants to opt into texting during the application process. Position Overview and Key Responsibilities: Sales Representative is responsible for driving business growth and ensuring exceptional patient outcomes through effective relationship building, territory management, and clinical collaboration. This role focuses on developing and maintaining strong partnerships with referral sources and clinicians to promote advanced mobility solutions, while ensuring a seamless patient experience from referral to delivery. Key Responsibilities: Relationship Building & Business Development Develop and maintain productive relationships with referral sources, including physical and occupational therapists, physicians, and clinical staff. Manage an assigned territory to maximize referrals and identify new business opportunities. Conduct daily marketing calls and monthly in-services to educate clinicians on mobility technology, insurance qualifications, and product offerings. Consistently meet activity expectations (10 marketing calls per day; 10 in-services per month). Revenue & Quota Achievement Meet or exceed monthly and quarterly sales targets by maintaining a robust pipeline of active patients. Achieve assigned point quotas based on tenure (10 points/month for reps 2 years; 15 points/month for reps >2 years). Track progress, analyze performance metrics, and implement strategies to drive continued growth within the territory. Insurance & Documentation Support Collaborate with clinicians to ensure proper documentation and medical justification for equipment orders. Review and support completion of Letters of Medical Necessity (LMNs) and all payer-required documentation to minimize denials and delays. Partner with Patient Care Representatives (PCRs) to keep patients and referral sources informed throughout the insurance and approval process. Client Assessment & Product Selection Work closely with clinicians, caregivers, and Assistive Technology Professionals (ATPs) to assess clients' mobility and seating needs. Participate in clinical evaluations and recommend appropriate customized mobility solutions based on medical necessity, insurance coverage, and functional requirements. Ensure that product recommendations enhance quality of life and meet both clinical and technical standards. Requirements: Bachelor's degree required 2-6 years of B2B experience Intermediate computer skills Exceptional interpersonal skills with ability to develop relationships Ability to maintain confidentiality Excellent verbal and written communication skills Ability to work independently, be detail oriented and organized Compensation Highlights: Driven Sales Reps can expect to earn $80-$100k Driven second year Sales Reps can expect to earn $100k+ with commissions uncapped Top Reps earn $150k+ Commissions are paid monthly with no caps on commission Perks and Benefits: Comprehensive benefits package (health, dental, vision, 401k, etc.) Mentorship Onboarding Program Employee Recognition Program Leadership Development Program Continuing education opportunities Network of support (financial, health, and well-being) Employee Referral Program We do not accept unsolicited resumes from outside recruiters/placement agencies. Rehab Medical will not pay fees associated with resumes presented through unsolicited means. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Compensation details: 00 Yearly Salary PIc03a6fd80b21-0224
05/13/2026
Full time
Title: Medical Sales Representative Job Category: Sales Requisition Number: MEDIC001987 Job Type: Full-Time St. Charles, MO, 63303, United States Description About Us: Rehab Medical is on a mission to transform lives through innovative custom mobility solutions. As one of the nation's leading providers of complex rehab technology (CRT), we've empowered over 250,000 people to regain their independence over our 20-year history. Headquartered in Indianapolis Indiana, our award-winning company is recognized for its commitment to growth, ethics, and making a difference. Join our team and become part of a company that values your impact as much as the lives we improve every day. We hire based on attitude, aptitude, and a drive to succeed, qualities that have awarded us one of Indiana's top places to work. We're looking to bring someone on to our dynamic Sales Team to help us to improve the lives of our patients. If you're looking for a rewarding opportunity where you can work alongside other dedicated individuals who will inspire you to grow your skill sets and advance your career, bring your passion and experience to Rehab Medical and apply today! For prompt communication, we encourage applicants to opt into texting during the application process. Position Overview and Key Responsibilities: Sales Representative is responsible for driving business growth and ensuring exceptional patient outcomes through effective relationship building, territory management, and clinical collaboration. This role focuses on developing and maintaining strong partnerships with referral sources and clinicians to promote advanced mobility solutions, while ensuring a seamless patient experience from referral to delivery. Key Responsibilities: Relationship Building & Business Development Develop and maintain productive relationships with referral sources, including physical and occupational therapists, physicians, and clinical staff. Manage an assigned territory to maximize referrals and identify new business opportunities. Conduct daily marketing calls and monthly in-services to educate clinicians on mobility technology, insurance qualifications, and product offerings. Consistently meet activity expectations (10 marketing calls per day; 10 in-services per month). Revenue & Quota Achievement Meet or exceed monthly and quarterly sales targets by maintaining a robust pipeline of active patients. Achieve assigned point quotas based on tenure (10 points/month for reps 2 years; 15 points/month for reps >2 years). Track progress, analyze performance metrics, and implement strategies to drive continued growth within the territory. Insurance & Documentation Support Collaborate with clinicians to ensure proper documentation and medical justification for equipment orders. Review and support completion of Letters of Medical Necessity (LMNs) and all payer-required documentation to minimize denials and delays. Partner with Patient Care Representatives (PCRs) to keep patients and referral sources informed throughout the insurance and approval process. Client Assessment & Product Selection Work closely with clinicians, caregivers, and Assistive Technology Professionals (ATPs) to assess clients' mobility and seating needs. Participate in clinical evaluations and recommend appropriate customized mobility solutions based on medical necessity, insurance coverage, and functional requirements. Ensure that product recommendations enhance quality of life and meet both clinical and technical standards. Requirements: Bachelor's degree required 2-6 years of B2B experience Intermediate computer skills Exceptional interpersonal skills with ability to develop relationships Ability to maintain confidentiality Excellent verbal and written communication skills Ability to work independently, be detail oriented and organized Compensation Highlights: Driven Sales Reps can expect to earn $80-$100k Driven second year Sales Reps can expect to earn $100k+ with commissions uncapped Top Reps earn $150k+ Commissions are paid monthly with no caps on commission Perks and Benefits: Comprehensive benefits package (health, dental, vision, 401k, etc.) Mentorship Onboarding Program Employee Recognition Program Leadership Development Program Continuing education opportunities Network of support (financial, health, and well-being) Employee Referral Program We do not accept unsolicited resumes from outside recruiters/placement agencies. Rehab Medical will not pay fees associated with resumes presented through unsolicited means. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Compensation details: 00 Yearly Salary PIc03a6fd80b21-0224
Title: Mobility Equipment Technician Job Category: Operations Requisition Number: MOBIL001986 Job Type: Full-Time Brooklyn Heights, OH, 44131, United States Description Jumpstart Your Career at Rehab Medical Rehab Medical is one of the nation's fastest-growing providers of custom advanced mobility equipment and a recent Inc. 5000 award winner. Headquartered in Indianapolis, Indiana, our mission is simple yet impactful: To improve and positively impact the lives of the patients we serve, the partners we engage with, and the employees we invest in. As one of Indiana's Top Places to Work, we hire based on attitude, aptitude, and drive, not just resumes. With continued national growth, we're expanding our Operations Team and looking for compassionate, motivated individuals to help support our mission and more than 200,000 mobility users across the country. Why You Should Apply: Structured Orientation & Mentorship Program Employee Recognition & Wellness Initiatives Leadership Development & Continuing Education ATP Career Path with Clear Pay Increases and Certification Opportunities Work with Purpose: Improve patient quality of life For prompt communication, we encourage applicants to opt into texting during the application process. Position Overview: The Mobility Equipment Technician plays a critical role in ensuring patients receive correct mobility equipment, and replacement parts safely, accurately, and on time. Serving as a direct representative of Rehab Medical in patients' homes and care settings, the Mobility Equipment Technician provides professional delivery, setup, basic adjustments, service, and education on proper equipment use. Through excellent customer service, documentation, and attention to safety and quality. The Mobility Equipment Technician helps patients gain independence, comfort, and confidence with their mobility equipment. You'll work directly with patients, therapists, and Assistive Technology Professionals (ATPs) to ensure mobility equipment is functioning safely and customized to patient needs. This position is also part of our ATP Career Path, designed to guide technicians from entry-level roles to certified ATP support and beyond. Compensation: Hourly Range: $18 - $28 per hour Compensation is based on experience, performance, and certifications Advancement to ATP Support role Required Qualifications: High School Diploma or equivalent Minimum of 2 years of experience delivering consumer or medical equipment (preferred) Mechanical aptitude with ability to troubleshoot, repair, and set up complex power chairs Basic computer and communication skills Excellent interpersonal and communication skills Ability to interact effectively with patients while maintaining professionalism, respect and confidentiality Ability to work independently and manage multiple priorities with minimal supervision Key Responsibilities Equipment Delivery, Service, and Repair Provide exceptional customer service and education of all deliveries, service calls, pickups, and repairs according to manufacturer guidelines and patient needs. Always maintain a professional appearance and demeanor while representing Rehab Medical in the patient's home. Diagnoses, troubleshoot, repair, and document equipment issues in a timely and accurate manner. Complete all required paperwork and electronic documentation accurately and promptly. Understand requirements to be able to bill the claim; particularly understanding what patients must sign. Understand compliance guidelines as it relates to paperwork. Vehicle Management and Compliance Maintain a clean, organized, and safe company vehicle in compliance with company policies, accreditation standards, and regulatory requirements. Conduct routine vehicle inspections and audits to ensure cleanliness, safety, and readiness for daily operations. Follow Safe driving procedures at all times Communication and Team Collaboration Communicate effectively with office staff, operations teams, and corporate partners regarding delivery status, service issues, and schedule changes. Proactively report delays, patient concerns, or challenges that may impact delivery or service outcomes. Work collaboratively with teams to resolve issues and improve service quality. Assist in office and warehouse post or pre route as needed. We do not accept unsolicited resumes from outside recruiters/placement agencies. Rehab Medical will not pay fees associated with resumes presented through unsolicited means. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Compensation details: 18-28 Hourly Wage PIc0111a5369c1-8970
05/13/2026
Full time
Title: Mobility Equipment Technician Job Category: Operations Requisition Number: MOBIL001986 Job Type: Full-Time Brooklyn Heights, OH, 44131, United States Description Jumpstart Your Career at Rehab Medical Rehab Medical is one of the nation's fastest-growing providers of custom advanced mobility equipment and a recent Inc. 5000 award winner. Headquartered in Indianapolis, Indiana, our mission is simple yet impactful: To improve and positively impact the lives of the patients we serve, the partners we engage with, and the employees we invest in. As one of Indiana's Top Places to Work, we hire based on attitude, aptitude, and drive, not just resumes. With continued national growth, we're expanding our Operations Team and looking for compassionate, motivated individuals to help support our mission and more than 200,000 mobility users across the country. Why You Should Apply: Structured Orientation & Mentorship Program Employee Recognition & Wellness Initiatives Leadership Development & Continuing Education ATP Career Path with Clear Pay Increases and Certification Opportunities Work with Purpose: Improve patient quality of life For prompt communication, we encourage applicants to opt into texting during the application process. Position Overview: The Mobility Equipment Technician plays a critical role in ensuring patients receive correct mobility equipment, and replacement parts safely, accurately, and on time. Serving as a direct representative of Rehab Medical in patients' homes and care settings, the Mobility Equipment Technician provides professional delivery, setup, basic adjustments, service, and education on proper equipment use. Through excellent customer service, documentation, and attention to safety and quality. The Mobility Equipment Technician helps patients gain independence, comfort, and confidence with their mobility equipment. You'll work directly with patients, therapists, and Assistive Technology Professionals (ATPs) to ensure mobility equipment is functioning safely and customized to patient needs. This position is also part of our ATP Career Path, designed to guide technicians from entry-level roles to certified ATP support and beyond. Compensation: Hourly Range: $18 - $28 per hour Compensation is based on experience, performance, and certifications Advancement to ATP Support role Required Qualifications: High School Diploma or equivalent Minimum of 2 years of experience delivering consumer or medical equipment (preferred) Mechanical aptitude with ability to troubleshoot, repair, and set up complex power chairs Basic computer and communication skills Excellent interpersonal and communication skills Ability to interact effectively with patients while maintaining professionalism, respect and confidentiality Ability to work independently and manage multiple priorities with minimal supervision Key Responsibilities Equipment Delivery, Service, and Repair Provide exceptional customer service and education of all deliveries, service calls, pickups, and repairs according to manufacturer guidelines and patient needs. Always maintain a professional appearance and demeanor while representing Rehab Medical in the patient's home. Diagnoses, troubleshoot, repair, and document equipment issues in a timely and accurate manner. Complete all required paperwork and electronic documentation accurately and promptly. Understand requirements to be able to bill the claim; particularly understanding what patients must sign. Understand compliance guidelines as it relates to paperwork. Vehicle Management and Compliance Maintain a clean, organized, and safe company vehicle in compliance with company policies, accreditation standards, and regulatory requirements. Conduct routine vehicle inspections and audits to ensure cleanliness, safety, and readiness for daily operations. Follow Safe driving procedures at all times Communication and Team Collaboration Communicate effectively with office staff, operations teams, and corporate partners regarding delivery status, service issues, and schedule changes. Proactively report delays, patient concerns, or challenges that may impact delivery or service outcomes. Work collaboratively with teams to resolve issues and improve service quality. Assist in office and warehouse post or pre route as needed. We do not accept unsolicited resumes from outside recruiters/placement agencies. Rehab Medical will not pay fees associated with resumes presented through unsolicited means. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Compensation details: 18-28 Hourly Wage PIc0111a5369c1-8970