Ekman Associates, Inc
Woodland Hills, California
Job Description Title: ServiceNow Engineer Location: Woodland Hills, CA / Hybrid 3 Days Onsite Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: The role will also be responsible for driving standardization and best practice platform management and help in optimizing the platform performance while reducing technical debt. This role will collaborate with the existing platform team, IT Service Owners, Analysts, and external vendors to build code and engineer solutions to meet delivery of projects / work items. Development areas will include (but are not limited to) custom portal pages, modules, API and software integrations, customized web pages, User Interface policies, scripts, etc. This role will participate in administration of ServiceNow to include upgrades, updates, etc. as needed. Key Skills ServiceNow CMDB Responsibilities: Develop standards and practices for maintaining the architecture model and health of the ServiceNow platform Evaluate demands against ServiceNow platform architecture, platform capabilities, and best practices Guide ServiceNow platform design, including considerations for integration and performance Assess architecture and solution designs to support business objectives including alignment with ServiceNow implementation best practices Analyze business requirements to configure / develop / enable capabilities using the ServiceNow platform Help prototype and accelerate time to deploy Lead and participate in the development and configuration of various areas including, but not limited to Service Portal, Service Catalog items, Incident, Problem, Change, Knowledge, Configuration Management (CMDB), HRSD, VR and Reporting / Performance Analytics Participate / conduct code walkthroughs with other team members, develop coding standards and review code work for accuracy and functionality Evaluate alternate solutions, identify the best option, and drive implementation Advises on configuration and coding standards Support ServiceNow version upgrades Analyze, troubleshoot, and fix identified ServiceNow system issues Qualifications: A Bachelor's degree (or equivalent work experience) in IT, Engineering, or related science and math discipline with a Technology emphasis Service Now Administrator Certifications, Certified ServiceNow Implementation Specialist, ITIL foundations 6+ years of experience working with ITSM solutions in an enterprise environment 6+ years of ServiceNow development / implementation / integration / administrative experience 10+ years of experience working in team of developer(s) Experience working with web technologies (HTML, CSS, JavaScript (including AngularJS), XML, SOAP, REST, Jelly, etc.) Experience working with databases (MySQL, Oracle, SQL Server, etc.) Experience integrating internal and external (SaaS based) systems / applications like Zoom, Box, OKTA, Active Directory, Workday is a plus Experience providing training on using SNOW tool capabilities and ITIL processes Ability to learn and adapt to new technologies applicable to the ServiceNow platform Ability to understand complex business needs and adapt appropriately Ability to collaborate with senior-level management Ability to lead/influence others effectively Strong & Effective communication and presentation skills Qualified Candidates Only : If you wish to learn more about this opportunity and additional qualifications/responsibilities, please submit your resume . To learn more about Ekman Associates, Inc. please visit our website at
Job Description Title: ServiceNow Engineer Location: Woodland Hills, CA / Hybrid 3 Days Onsite Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: The role will also be responsible for driving standardization and best practice platform management and help in optimizing the platform performance while reducing technical debt. This role will collaborate with the existing platform team, IT Service Owners, Analysts, and external vendors to build code and engineer solutions to meet delivery of projects / work items. Development areas will include (but are not limited to) custom portal pages, modules, API and software integrations, customized web pages, User Interface policies, scripts, etc. This role will participate in administration of ServiceNow to include upgrades, updates, etc. as needed. Key Skills ServiceNow CMDB Responsibilities: Develop standards and practices for maintaining the architecture model and health of the ServiceNow platform Evaluate demands against ServiceNow platform architecture, platform capabilities, and best practices Guide ServiceNow platform design, including considerations for integration and performance Assess architecture and solution designs to support business objectives including alignment with ServiceNow implementation best practices Analyze business requirements to configure / develop / enable capabilities using the ServiceNow platform Help prototype and accelerate time to deploy Lead and participate in the development and configuration of various areas including, but not limited to Service Portal, Service Catalog items, Incident, Problem, Change, Knowledge, Configuration Management (CMDB), HRSD, VR and Reporting / Performance Analytics Participate / conduct code walkthroughs with other team members, develop coding standards and review code work for accuracy and functionality Evaluate alternate solutions, identify the best option, and drive implementation Advises on configuration and coding standards Support ServiceNow version upgrades Analyze, troubleshoot, and fix identified ServiceNow system issues Qualifications: A Bachelor's degree (or equivalent work experience) in IT, Engineering, or related science and math discipline with a Technology emphasis Service Now Administrator Certifications, Certified ServiceNow Implementation Specialist, ITIL foundations 6+ years of experience working with ITSM solutions in an enterprise environment 6+ years of ServiceNow development / implementation / integration / administrative experience 10+ years of experience working in team of developer(s) Experience working with web technologies (HTML, CSS, JavaScript (including AngularJS), XML, SOAP, REST, Jelly, etc.) Experience working with databases (MySQL, Oracle, SQL Server, etc.) Experience integrating internal and external (SaaS based) systems / applications like Zoom, Box, OKTA, Active Directory, Workday is a plus Experience providing training on using SNOW tool capabilities and ITIL processes Ability to learn and adapt to new technologies applicable to the ServiceNow platform Ability to understand complex business needs and adapt appropriately Ability to collaborate with senior-level management Ability to lead/influence others effectively Strong & Effective communication and presentation skills Qualified Candidates Only : If you wish to learn more about this opportunity and additional qualifications/responsibilities, please submit your resume . To learn more about Ekman Associates, Inc. please visit our website at
Ekman Associates, Inc
Yorba Linda, California
Job Description Title: Recruiting & Operations Specialist Location: Yorba Linda, CA / 3 Days Onsite Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: Talent Acquisition plays a critical role in ensuring our company attracts, hires, and retains the best talent. We are seeking a Recruiting & Operations Specialist . This role will be instrumental in supporting all aspects of the full desk recruitment process, from sourcing and screening candidates to assisting with the onboarding process, reporting, and other back office duties as required. Key Qualifications: Recruitment & Talent Acquisition Mandatory - versed in Information Technology roles Exposure to Consulting Companies Back-Office Operations Responsibilities: Work closely with the team in managing the end-to-end recruitment process. Ability to execute various tasks within the full desk recruitment lifecycle; source and interview/screen candidates. Maintain the ATS database; posting, resume reviews, maintain the pipeline, applies, ensure accuracy, etc. Ensure the on-boarding is efficient and provides a positive experience for new employees; ensure all employment policies, procedures, are followed. Maintain and update onboarding procedures. Review of candidate application materials; ensure reference checking, license, training and credential review, salary recommendation, reference checking and background checks are performed. Perform various onboarding tasks. R eview applications and screen candidates for selected roles. Coordinate and schedule all meetings related to the recruiting process. Manage job postings on various job boards and company website. Assist candidates during the interview process, answering questions and providing them with key materials. Manage the full recruitment cycle from sourcing to onboarding. Collaborate with internal team to understand hiring requirements. Ensure a positive candidate experience throughout the recruitment process. Assist in maintaining all the back office reporting details. Qualifications: B.S./B.A. degree in relevant field or equivalent work experience. 5+ years' experience in full desk recruiting, onboarding , compensation or other HR related experience required. Project management experience with attention to detail. This position requires strong organizational, communication and interpersonal skills, as well as an understanding of recruitment best practices. Participate and support with recruiting, interviewing, and onboarding activities. Facilitate a smooth hiring process for the job applicants. Ability to draft communications materials, such as job postings, emails to candidates, etc. Collaborate with the internal team to carry out streamlined onboarding processes. Research and recruit candidates to widen the qualified applicant pool. Exceptional verbal and written communication skills. Ability to work independently and as part of a group. Excellent analytical and problem-solving capabilities. Perceptive listening skills. Comprehensive knowledge of the hiring process, including recruiting, interviewing, and onboarding. Adeptness at using applicant tracking system software. Strong time management and organizational skills. High degree of discretion and ability to maintain confidentiality and professionalism. Ability to work in a fast paced environment and manage multiple tasks simultaneously. Proficient in using Application Tracking Systems (ATS) and other recruitment tools. Results-oriented with initiative to work until job is complete. Qualified Candidates Only: If you wish to learn more about this opportunity and additional qualifications/responsibilities, please submit your resume. To learn more about Ekman Associates, Inc. please visit our website at .
Job Description Title: Recruiting & Operations Specialist Location: Yorba Linda, CA / 3 Days Onsite Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: Talent Acquisition plays a critical role in ensuring our company attracts, hires, and retains the best talent. We are seeking a Recruiting & Operations Specialist . This role will be instrumental in supporting all aspects of the full desk recruitment process, from sourcing and screening candidates to assisting with the onboarding process, reporting, and other back office duties as required. Key Qualifications: Recruitment & Talent Acquisition Mandatory - versed in Information Technology roles Exposure to Consulting Companies Back-Office Operations Responsibilities: Work closely with the team in managing the end-to-end recruitment process. Ability to execute various tasks within the full desk recruitment lifecycle; source and interview/screen candidates. Maintain the ATS database; posting, resume reviews, maintain the pipeline, applies, ensure accuracy, etc. Ensure the on-boarding is efficient and provides a positive experience for new employees; ensure all employment policies, procedures, are followed. Maintain and update onboarding procedures. Review of candidate application materials; ensure reference checking, license, training and credential review, salary recommendation, reference checking and background checks are performed. Perform various onboarding tasks. R eview applications and screen candidates for selected roles. Coordinate and schedule all meetings related to the recruiting process. Manage job postings on various job boards and company website. Assist candidates during the interview process, answering questions and providing them with key materials. Manage the full recruitment cycle from sourcing to onboarding. Collaborate with internal team to understand hiring requirements. Ensure a positive candidate experience throughout the recruitment process. Assist in maintaining all the back office reporting details. Qualifications: B.S./B.A. degree in relevant field or equivalent work experience. 5+ years' experience in full desk recruiting, onboarding , compensation or other HR related experience required. Project management experience with attention to detail. This position requires strong organizational, communication and interpersonal skills, as well as an understanding of recruitment best practices. Participate and support with recruiting, interviewing, and onboarding activities. Facilitate a smooth hiring process for the job applicants. Ability to draft communications materials, such as job postings, emails to candidates, etc. Collaborate with the internal team to carry out streamlined onboarding processes. Research and recruit candidates to widen the qualified applicant pool. Exceptional verbal and written communication skills. Ability to work independently and as part of a group. Excellent analytical and problem-solving capabilities. Perceptive listening skills. Comprehensive knowledge of the hiring process, including recruiting, interviewing, and onboarding. Adeptness at using applicant tracking system software. Strong time management and organizational skills. High degree of discretion and ability to maintain confidentiality and professionalism. Ability to work in a fast paced environment and manage multiple tasks simultaneously. Proficient in using Application Tracking Systems (ATS) and other recruitment tools. Results-oriented with initiative to work until job is complete. Qualified Candidates Only: If you wish to learn more about this opportunity and additional qualifications/responsibilities, please submit your resume. To learn more about Ekman Associates, Inc. please visit our website at .
