Destination Cleveland

Description: ORGANIZATION OVERVIEW As unapologetic promoters of Cleveland, the Destination Cleveland team works every day to attract visitors, inspire both visitors and locals alike to explore, and connect people to experiences that illustrate Cleveland's diversity, creativity, and contagious passion. We are in the business of equitably growing the region's economy through travel and tourism while also cultivating a passion for Greater Cleveland. SUMMARY OF POSITION Destination Cleveland is seeking a self-motivated, passionate individual to gain valuable experience in applied research. This person should be prepared to work on a variety of projects and will finish the internship having gained broad experience in various aspects of travel and tourism research and applications in marketing, sales, strategic planning and destination management. COMPENSATION & EXPECTATIONS Mandatory Start Date & Orientation: May 13, 2026 $1000 Monthly Stipend (paid twice monthly over the course of the 16 week internship) Flexible Scheduling $50/Month Stipend Internship Duration: Summer 2026 (May 13 - Aug. 28) BENEFITS Build your non-profit experience portfolio. One-on-one mentoring. Build customer service skills. Exposure to a variety of professions within the travel, tourism, and hospitality industry. Opportunities to attend professional networking events occurring in the region. Work at a nationally recognized destination marketing & management organization. ESSENTIAL DUTIES AND RESPONSIBILITIES Data Collection: Conduct research to gather data on various aspects of the hospitality and tourism industry, such as market trends, customer preferences and emerging destinations. Data Analysis: Assist in analyzing collected data to identify patterns and trends that can inform decision-making and progress-tracking. Qualitative Research: Assist in the design and administration of surveys and other qualitative research tools to gain insights into audience behavior, perceptions and expectations of Cleveland as a place to visit, live and work. Industry Trends: Maintain up-to-date knowledge on travel and tourism trends by reviewing industry reports and relevant publications. Reporting: Summarize research findings, create visualizations and contribute to the preparation of reports and presentations. Project Support: Support research department with ongoing research initiatives, including fieldwork, data collection, data cleaning and data management. Administrative Tasks: Assist with administrative tasks, such as scheduling meetings, preparing materials for presentations and handling correspondence related to research projects. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements Educational Background: Currently pursuing a degree in a relevant field, such as hospitality management, tourism, business, economics, marketing, statistics, sociology or a related discipline. Research Skills: Basic knowledge of qualitative and quantitative research methodologies, data collection techniques and statistical analysis. Analytical Skills: Ability to analyze and interpret data and present findings in a clear and organized manner. Communication: Strong written and verbal communication skills to effectively report research findings and collaborate with team members. Ability to effectively communicate technical matters to non-technical audiences. Attention to Detail: Strong attention to detail to ensure data accuracy and consistency. Time Management: Ability to manage multiple tasks, meet deadlines and work efficiently. Curiosity and Enthusiasm: A passion for the hospitality and tourism industry and a desire to learn and contribute to research efforts. Team Player: Ability to work well in a team and collaborate with colleagues across the organization on research projects. Proficient in Microsoft Office Suite, statistical analysis tools and software and PowerBI (preferred) PHYSICAL DEMANDS The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent communication and ability to present to external stakeholders and members of the community. Ability to view computer monitors for extended periods of time. Standing for community functions, presentations, etc. Ability to lift up to 25 pounds. WORK ENVIRONMENT On-site position. Office environment; moderate noise. Offsite visits/travel required. TO APPLY For more information and to apply for the position, please visit our website:? Requirements: PI4cb30-8812

Description: ORGANIZATION OVERVIEW As unapologetic promoters of Cleveland, the Destination Cleveland team works every day to attract visitors, inspire both visitors and locals alike to explore, and connect people to experiences that illustrate Cleveland's diversity, creativity, and contagious passion. We're in the business of equitably growing the region's economy through travel and tourism while also cultivating a passion for Greater Cleveland. As the only organization charged with marketing Cleveland outside of the region, we never stop talking about the city. We know the region inside and out. We roll up our sleeves and get the job done for The Land. We're a group of expectation-exceeding, fun-loving, innovative professionals. SUMMARY OF POSITION The Content Intern will assist Destination Cleveland's content & publishing team with support of ongoing digital content campaigns (website, social and support for Destination Cleveland's larger marketing efforts. These responsibilities will be performed in a timely, reliable and professional manner ensuring a high level of customer satisfaction. This position will assist the organization in conveying its mission and vision to audiences in an entertaining and effective manner. This person should be prepared to work on a variety of projects, requiring a diverse set of skills, and will finish the internship having gained broad experience in various aspects of digital marketing, social media and content marketing. SPECIAL NOTE: Intern may be made aware at any time of required attendance at a Destination Cleveland event or partner event. Such notice will be given ahead of time, and attendance may be mitigated by other commitments intern may have. COMPENSATION & EXPECTATIONS Mandatory Start Date & Orientation: May 13, 2026 $1000 Monthly Stipend (paid twice monthly over the course of the 16 week internship) Flexible Scheduling $50/Month Stipend Internship Duration: Summer 2026 (May 13 - Aug. 28) BENEFITS Build your writing portfolios. Receive one-on-one mentoring. Build customer service skills. Gain exposure to a variety of professions within the travel, tourism and hospitality industry. Opportunities to attend professional networking events occurring in the region. Work at a nationally recognized destination marketing & management organization. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist with content-related tasks across platforms, with heavy emphasis on copywriting, editing, user generated content curation, and work in our content management system. Work with each member of the digital team across multiple disciplines, including web content, social media, visual asset production, publishing and platform development Assist with event calendar listings, blog editing, blog writing and other activities as directed by the Sr. Director of Content, Content Managers and other marketing staff. Assist with social media content development on a weekly basis. Serve in production assistant role during major film shoots, podcast recording sessions, etc. Serve as a key team member in the Social Media Command Center (SMCC) for major events. Sit in on marketing division and digital marketing team meetings to gain deeper insight into the team's role in the organization and travel/tourism industry. Assist with ideation and creation of new content relevant to active and upcoming campaigns. Perform other duties and projects as assigned by staff. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. REQUIREMENTS Excellent written, oral, and interpersonal communication skills. A content portfolio of at least three writing samples. Excellent problem-solving skills. Ability to professionally handle stressful situations. Ability to work in a team-oriented environment. Ability to multi-task and easily change focus to a different task. Ability to prioritize workload. Ability to start and finish a task without prompting by other team members and with a sense of urgency. Proficiency in Microsoft Office Suite preferred, familiarity with Adobe Creative Suite or content creation platforms like Canva is helpful but not necessary. Ability to work flexible hours when required. Currently pursuing education, training and/or certificate in information technology or equivalent field. PHYSICAL DEMANDS The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Viewing computer monitors Sitting Standing for community functions, presentations, etc. Ability to lift up to 25 pounds. WORK ENVIRONMENT On-site position. Office environment; moderate noise. TO APPLY : For more information and to apply for the position, please visit our website: Requirements: PIabbb459005fb-8810