Columbus State University

Director of Admissions Systems & Technology Job ID: 291395 Location: Columbus State University Full/Part Time: Full Time Regular/Temporary: Regular About Us Great universities inspire the very best in us. They nurture new ideas, fresh perspectives, and creative problem-solving. They challenge students to discover their passions - and to turn those passions into thriving careers that improve our world. Columbus State University is exactly that kind of place. With exceptional facilities, ideal class sizes, and unique field experiences, our students have room to create. Here, every faculty and staff member is part of the educational process, actively mentoring students and championing each new step in their journey. Located just 100 miles southwest of Atlanta, CSU is part of the University System of Georgia and offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays (if applicable). Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Department Information Enrollment Management Job Summary The Director of Admissions for Systems and Technology, reporting to the Executive Director of Undergraduate Admissions, is responsible for overseeing the centralized processing of admissions applications, the ESC for student services, CRM management, and technology infrastructure supporting the admissions process. This role ensures that all technological systems and processes are optimized to enhance the efficiency and effectiveness of admissions operations. The Director will lead efforts to streamline workflows, manage data integration, and ensure seamless communication between departments, while leveraging CRM tools to personalize engagement with prospective students. By overseeing key technological solutions and systems, this position will play a critical role in achieving enrollment objectives and delivering a smooth, user-friendly experience for both applicants and admissions staff. Responsibilities Significant Duties & Responsibilities include: 1. Centralized Processing and Workflow Management: Oversee the centralized processing of all undergraduate admissions applications, ensuring efficient, accurate, and timely handling of documents, decisions, and communications. Continuously evaluate and improve the admissions processing workflow to enhance efficiency and reduce errors, ensuring a seamless experience for both prospective students and the admissions team.; 2. Enrollment Services Center (ESC) Management: Lead and manage the ESC shop for prospective students, providing centralized access to admissions information, application support, and guidance throughout the admissions process. Ensure the one-stop shop delivers high-quality customer service and effectively supports prospective students and families with their inquiries and needs.; 3. CRM Management and Data Integration: Oversee the administration and management of the CRM system, ensuring it is effectively integrated with other university systems to streamline the admissions process and improve communication with prospective students. Work closely with the admissions team to ensure CRM data is accurate, up-to-date, and used strategically to drive personalized communication and outreach.; 4. Technology Strategy and Implementation: Lead the identification, implementation, and management of new technology solutions that improve the admissions process, enhance the user experience, and support enrollment goals. Stay current with emerging technologies and industry trends, making recommendations for new tools or updates to existing systems that improve overall admissions operations.; 5. Collaboration with Stakeholders: Collaborate with the IT department, Enrollment Management team, and other campus departments to ensure seamless integration of admissions technology and systems across the institution. Serve as the primary liaison between admissions and other departments, ensuring alignment on technology needs and data sharing protocols.; 6. System and Process Optimization: Monitor and assess the performance of admissions systems, identifying areas for improvement and implementing changes to optimize functionality and user experience. Ensure system updates and upgrades are effectively implemented, minimizing disruption to admissions operations and maintaining a smooth user experience for staff and applicants.; 7. Training and Support: Develop and deliver training for admissions staff and other relevant stakeholders on the use of admissions technology, CRM tools, and centralized processing systems. Provide ongoing support and troubleshooting for staff to resolve issues related to admissions systems and technology.; 8. Data Management and Reporting: Oversee the collection and analysis of admissions data, providing insights and reports to inform decision-making and enhance recruitment strategies. Utilize data from CRM and other systems to track applicant progress, identify trends, and provide actionable insights to the admissions team and leadership.; 9. Project Management: Lead and manage technology-related projects within the admissions office, ensuring projects are completed on time, within budget, and in alignment with strategic goals. Coordinate cross-functional teams to ensure smooth execution and successful outcomes of technology initiatives.; 10. Continuous Improvement and Innovation: Foster a culture of continuous improvement by evaluating current systems and processes, gathering feedback, and implementing best practices and innovative solutions to enhance the admissions experience. Regularly review emerging trends in higher education technology to ensure the university's admissions systems remain competitive and efficient.; 11. Additional Duties: Perform other duties as requested by management, providing flexible support as needed for departmental initiatives and goals. Required Qualifications Required Qualifications include: A Bachelor's degree from a regionally accredited university is required.; At least 5 years of successful leadership experience in managing and leading personnel within a competitive admissions environment.; Proven experience working within a management team, contributing to a collaborative approach in achieving ROI.; Hands-on experience with CRM systems and data-driven marketing strategies to optimize recruitment and engagement efforts.; Exceptional written and verbal communication skills, with the ability to create compelling narratives tailored to diverse audiences.; Demonstrated experience in project management.; Strong creativity, innovation, and a passion for improving the student experience through efficient use of students and technology.; A demonstrated commitment to personal and team professional development, fostering a culture of growth and continuous improvement.; Must provide own vehicle and possess a valid driver's license. Preferred Qualifications Preferred Qualifications include: A Master's degree is preferred. Proposed Salary The proposed annualized salary range for this position is $70,000 - 73,279 and includes full benefits. Knowledge, Skills, & Abilities Knowledge, Skills, & Abilities include: Knowledge - Admissions and Enrollment Management: In-depth understanding of the undergraduate admissions process, including application review, centralized processing, and best practices in managing admissions workflows. CRM Systems: Strong knowledge of CRM platforms (e.g., Slate, Salesforce, etc.), including system administration, data management, and reporting capabilities to optimize engagement and communications with prospective students. Higher Education Technology: Familiarity with the latest technologies and tools in higher education, specifically those that support admissions, recruitment, and student services operations. Data Integration: Understanding of how to integrate data from multiple systems (e.g., CRM, SIS, ERP) to create a seamless admissions experience and accurate reporting. Project Management: Knowledge of project management principles, including timeline management, resource allocation, and cross-department collaboration.; Skills - Leadership and Team Management: Proven ability to lead and manage a team, providing guidance, training, and professional development to ensure efficient use of technology and systems. Technical Proficiency: Advanced skills in managing and configuring admissions systems, CRM tools, and other related technologies, with the ability to troubleshoot technical issues as they arise. Problem Solving: Strong analytical and problem-solving skills, with the ability to identify issues within systems or processes and implement solutions quickly and effectively. Communication: Excellent written and verbal communication skills, with the ability to convey complex technical information to non-technical stakeholders and ensure alignment across departments. Data Analysis and Reporting: Proficient in analyzing data and generating reports that inform decision-making, improve processes, and track progress toward admissions and enrollment goals. Customer Service Orientation: Strong focus on providing exceptional service to prospective students and admissions staff . click apply for full job details

Director, Undergraduate Admission Experience Job ID: 291402 Location: Columbus State University Full/Part Time: Full Time Regular/Temporary: Regular About Us Great universities inspire the very best in us. They nurture new ideas, fresh perspectives, and creative problem-solving. They challenge students to discover their passions - and to turn those passions into thriving careers that improve our world. Columbus State University is exactly that kind of place. With exceptional facilities, ideal class sizes, and unique field experiences, our students have room to create. Here, every faculty and staff member is part of the educational process, actively mentoring students and championing each new step in their journey. Located just 100 miles southwest of Atlanta, CSU is part of the University System of Georgia and offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays (if applicable). Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Department Information Enrollment Management Job Summary The Director of Admissions Experience reports directly to the Executive Director of Undergraduate Admissions and is responsible for shaping and executing a seamless, engaging admissions experience to support the university's enrollment objectives. This role focuses on creating meaningful interactions and delivering exceptional campus experiences that effectively communicate the university's mission, values, and academic strengths. The Director will lead a dedicated team to develop dynamic content and coordinate impactful campus events and tours, ensuring that both prospective and current students have an inspiring, informative experience that resonates with them and their families. Responsibilities Significant Duties & Responsibilities include: Recruitment and Event Oversight - Supervise and support coordinators responsible for developing and executing recruitment strategies and events that align with the university's enrollment goals.; Ensure recruitment efforts effectively communicate the university's admissions requirements, mission, and values to prospective students and their families.; Event Planning and Execution - Oversee the planning, coordination, and execution of campus events, such as open houses, campus tours, and special recruitment events, ensuring a high-quality experience for all attendees.; Collaborate with coordinators to ensure events are well-organized and provide meaningful opportunities for prospective students to engage with the campus community.; Marketing and Communication Leadership - Lead the coordination of marketing and communication strategies by supervising coordinators responsible for creating content across print, digital, social media, and email platforms.; Ensure all communication aligns with the university's brand identity and enrollment objectives, effectively reaching and engaging prospective students.; Team Supervision and Development - Manage and mentor a team of coordinators, providing guidance, training, and professional development opportunities to support their growth and effectiveness in recruitment, event planning, and communications.; Foster a collaborative and innovative team environment to encourage creative solutions and meet the university's enrollment goals.; Collaboration Across Campus - Work closely with departments across the university to ensure cohesive and impactful recruitment, events, and communication efforts.; Serve as the key liaison between recruitment, marketing, events, and other university departments to maintain alignment on initiatives and ensure smooth execution.; CRM Management and Data Utilization - Oversee the management and utilization of the prospective student CRM system, ensuring coordinators effectively track engagement and personalize communication efforts.; Use data insights to adjust strategies, improve outreach efforts, and enhance the overall student experience through targeted engagement.; Budget Oversight and Resource Management - Collaborate with senior leadership to manage budgets for recruitment, events, and marketing activities, ensuring resources are allocated efficiently to meet strategic goals.; Provide guidance on the cost-effective implementation of initiatives and support the prioritization of resources.; Performance Monitoring and Reporting - Monitor the effectiveness of recruitment, event, and communication strategies, leveraging data and feedback to make data-driven decisions and refine tactics.; Regularly report on progress, challenges, and successes to the Executive Director of Undergraduate Admissions, ensuring alignment with overall enrollment objectives.; Continuous Improvement and Innovation - Stay informed about emerging trends and best practices in recruitment, events, and marketing to keep the university competitive in the higher education landscape.; Encourage and implement new ideas and strategies to enhance the student recruitment experience, ensuring continuous improvement in all areas of responsibility.; Additional Duties - Perform other duties as requested by management, providing flexible support as needed for departmental initiatives and goals. Required Qualifications Required Qualifications include: A Bachelor's degree from a regionally accredited university is required.; Minimum of 3 years of leadership experience within undergraduate admissions or a relevant department at a regionally accredited institution of higher education.; Proven experience working within a management team, contributing to a collaborative approach in achieving ROI.; Hands-on experience with CRM systems and data-driven marketing strategies to optimize recruitment and engagement efforts.; Exceptional written and verbal communication skills, with the ability to create compelling narratives tailored to diverse audiences.; Demonstrated experience in planning and executing large-scale events and initiatives that engage prospective students and promote the university's mission.; Strong creativity, innovation, and a passion for improving the student experience through recruitment and campus engagement efforts.; A demonstrated commitment to personal and team professional development, fostering a culture of growth and continuous improvement.; Must provide own vehicle and possess a valid driver's license. Preferred Qualifications Preferred Qualifications include: A Master's degree is preferred. Proposed Salary The proposed annualized salary range for this position is $70,000 - $73,279 and includes full benefits. Knowledge, Skills, & Abilities ABILITIES Relationship Building: Ability to build strong relationships with prospective students, families, faculty, staff, and external stakeholders to enhance the university's recruitment efforts and campus experience.; Creative Problem-Solving: Ability to think creatively and develop innovative solutions to enhance student engagement and improve the admissions experience.; Adaptability and Flexibility: Ability to adapt to changing priorities and challenges in a fast-paced, dynamic environment.; Customer-Centric Focus: Strong focus on providing exceptional experiences for prospective students, ensuring that all communication, events, and interactions align with their needs and expectations.; Data Interpretation and Application: Ability to analyze engagement data and feedback, identify trends, and apply insights to refine strategies and improve outcomes. KNOWLEDGE Higher Education Admissions and Recruitment: In-depth understanding of the admissions process, recruitment strategies, and enrollment management in a higher education setting.; Event Planning and Coordination: Knowledge of best practices for organizing and executing large-scale events, including campus tours, open houses, and special recruitment events.; Marketing and Communications: Familiarity with digital marketing, social media strategies, and traditional communication methods tailored to prospective students and their families.; CRM Systems: Understanding of Customer Relationship Management (CRM) systems, including how to track and analyze prospective student engagement to inform communication and recruitment strategies.; Budget Management: Knowledge of budgeting principles and resource allocation, particularly within a higher education environment, to support event and marketing initiatives. SKILLS Leadership and Team Management: Strong ability to lead and mentor a diverse team, providing guidance, feedback, and professional development opportunities to ensure success and growth.; Strategic Thinking: Skilled in developing and implementing strategies that align with the university's enrollment goals and brand identity.; Project Management: Excellent organizational and time management skills, with the ability to manage multiple projects, prioritize tasks, and meet deadlines.; Communication: Exceptional written and verbal communication skills, with the ability to craft compelling messages and coordinate across multiple platforms (print, digital, social media, etc.).; Collaboration: Ability to work collaboratively with diverse teams, departments, and stakeholders across the university to achieve common goals . click apply for full job details

Assistant Athletic Trainer Job ID: 290989 Location: Columbus State University Full/Part Time: Full Time Regular/Temporary: Regular About Us Great universities inspire the very best in us. They nurture new ideas, fresh perspectives, and creative problem-solving. They challenge students to discover their passions - and to turn those passions into thriving careers that improve our world. Columbus State University is exactly that kind of place. With exceptional facilities, ideal class sizes, and unique field experiences, our students have room to create. Here, every faculty and staff member is part of the educational process, actively mentoring students and championing each new step in their journey. Located just 100 miles southwest of Atlanta, CSU is part of the University System of Georgia and offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays (if applicable). Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Department Information Athletics Job Summary Columbus State University has an opening for an Assistant Athletic Trainer in the Athletic Department. This is a professional position which involves assisting the Assistant Athletics Director with the organization and administration of the total medical care for student-athletes. Responsibilities Significant Duties and Responsibilities include: Responsible for assisting in the administration of all aspects of injury/illness prevention, recognition, evaluation, management, treatment, rehabilitation, and health care education and counseling for student-athletes participating in the intercollegiate athletics program. This includes a primary sports assignment that is negotiable/TBD, as well as assisting with all sports in a collaborative team approach. This will include some nights, weekends, occasional holidays, and travel as necessary with selected intercollegiate teams.; Assist in coordinating appropriate medical personnel coverage and travel with assigned teams for away competition.; Act as liaison with student-athletes, coaches, physicians, parents and other medical and non-medical personnel regarding injury and health conditions for student-athletes.; Coordination and oversight of all necessary medical referrals. Includes scheduling appointments, accompanying the student-athletes to office visits, and communicating with providers.; Development and organization of rehabilitation and injury prevention programs.; Assist with administration of pre-season physical exams and health updates for all student-athletes.; Maintain accurate injury reports, treatment logs, rehabilitation progress reports, and other necessary medical records for student-athletes.; Education of student-athletes concerning injury prevention, nutrition, and psychological support in dealing with injuries.; Organize and participate in student-athlete, coaches, and departmental staff annual education initiatives.; Education of coaches and staff regarding anticipated response and management of potential injuries/illnesses.; Direct communication with coaches, parents, student-athletes, athletic administration, and other stakeholders when appropriate.; Provide necessary medical information regarding athletic injuries/illnesses to the Insurance Coordinator to facilitate claims processing. Review and/or approve medical bills from physicians, hospitals, or other providers to determine accuracy and compliance with NCAA rules as well as Athletic Department policies.; Assist in departmental events, projects, and/or functions when appropriate.; Other duties as assigned by the Assistant AD for Sports Medicine or Athletic Director. Required Qualifications Required Qualifications include: Bachelor's or Entry-Level Master's degree in athletic training.; BOC Certification.; Ability to recognize, evaluate, and care for athletic related injuries and illnesses.; Current CPR/AED certification.; Licensure or eligibility for licensure in Georgia.; Valid driver's license.; Knowledge of NCAA Division II rules and regulations.; Written and verbal communication skills in addition to organizational skills.; A successful criminal background check will be required as a condition of employment. Preferred Qualifications Preferred Qualifications include: Master's degree in athletic training or related field.; 1-3 years of experience working in a collegiate setting and/or with elite level athletes. Proposed Salary The proposed annualized salary range for this position is $50,000 - 55,000 and includes full benefits. Contact Information If you have any questions, please contact Jeff Baker, Assistant AD for Sports Medicine, via email at . USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Institutional Values Excellence: Actively engaging outstanding methods in teaching, academic discovery, creative pursuits, student success, cultural enrichment and the overall campus community. Creativity: Pursuing distinction through inquiry and innovation, challenging convention and focusing on solutions. Engagement: Dynamic civic involvement and participation of students, faculty, staff and alumni in the university experience. Sustainability: Advancing fiscal responsibility, well-being, innovation, lifelong learning and environmental stewardship. Inclusion: Cultivating and championing a campus environment that welcomes diverse backgrounds, ideas, perspectives and practices. Servant Leadership: Leading through ethical empowerment and service. Conditions of Employment All selected candidates are required to submit and successfully pass a background investigation to include reference checks and verification of academic credentials (if applicable). Other additional requirements may be required based upon specific position duties: A credit check completed for Positions of Trust and or approved departmental Purchase Card usage; Pre-employment drug testing for positions with high-risk responsibilities. Motor vehicle reports are required for positions that are required to drive a Columbus State University fleet vehicle or other vehicle designated as a fleet vehicle. A successful drug screening will be required as a condition of employment a randomly thereafter. Applicants for positions of trust may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Additionally, all members of the USG community must adhere to the USG Statement of Core Values must also be aware of and comply with the Board of Regents policies on Freedom of Expression and Academic Freedom. Equal Employment Opportunity It is the policy of Columbus State University to recruit, hire, train, promote, and educate persons without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel This position does not require security clearance. Background Check Position of Trust + Education Special Applicant Instructions Visit Columbus State University's online Careers portal to drive your career with us! The online applicant system provides you with the ability to review job opportunities and apply to those that you are interested in and feel qualified for. Each job posting has a summary description of the position and required qualifications. All job applications must be submitted through the online portal system. . click apply for full job details

Associate Director of Financial Aid Job ID: 290928 Location: Columbus State University Full/Part Time: Full Time Regular/Temporary: Regular About Us Great universities inspire the very best in us. They nurture new ideas, fresh perspectives, and creative problem-solving. They challenge students to discover their passions - and to turn those passions into thriving careers that improve our world. Columbus State University is exactly that kind of place. With exceptional facilities, ideal class sizes, and unique field experiences, our students have room to create. Here, every faculty and staff member is part of the educational process, actively mentoring students and championing each new step in their journey. Located just 100 miles southwest of Atlanta, CSU is part of the University System of Georgia and offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays (if applicable). Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Department Information Department of Financial Aid Job Summary The Associate Director of Financial Aid reports directly to the Director of Financial Aid and is a key member of the Enrollment Management (EM) Division within the Student Experience unit of the University. The Associate Director is responsible for developing and implementing a compliance management strategy that will ensure the university's compliance with federal, state, and institutional financial assistance program. A successful compliance management strategy will include the monitoring of a comprehensive Financial Aid Office Policy & Procedure manual, training and professional development of financial aid staff and other campus partners, and the creation and implementation of an internal audit system with defined action items and timelines for completing internal audit priorities. The Associate Director of Financial Aid will also actively participate in and support university recruitment and retention activities and will represent the Financial Aid Office in the absence of the Director of Financial Aid. Responsibilities Significant Duties & Responsibilities include: Remain current with all federal and state laws, regulations, and policies which impact the successful operation of the CSU Financial Aid Office, including changes and updates these laws, regulations, and policies.; Update the CSU Financial Aid Policy & Procedure manual on an ongoing basis. Establish a schedule to be used for review and updates on a defined cadence.; Develop and implement financial aid training sessions for members of the Financial Aid team as well as other affiliated campus partners.; Lead the financial aid team in reviewing current procedures for opportunities to improve efficiency and effectiveness.; Develop and implement an internal audit system that prepares the financial aid office and affiliated campus partners for the annual external compliance audits.; Participate actively in university recruitment and retention activities, including events coordinated through the Admissions Office and the Student Success offices.; Serve on university committees as appropriate.; Represent the Financial Aid Office in the absence of the Director of Financial Aid.; Perform other duties as assigned. Required Qualifications Required Qualifications include: Bachelor's degree required.; A minimum of 5 years of progressive experience in financial aid.; Experience using BANNER Administrative Forms and CampusLogic student information systems. Preferred Qualifications Preferred Qualifications include: Master's degree or higher preferred.; Earned NASFAA Credentials preferred. Proposed Salary The proposed annualized salary range for this position is $73,277 - 80,000 and includes full benefits. Knowledge, Skills, & Abilities Knowledge, Skills, & Abilities include: Extensive knowledge of financial aid regulations and best practices.; Strong commitment to and track record of successful regulatory compliance.; Extensive experience applying existing and emerging technological applications and innovative approaches to financial aid operations.; Extensive experience in federal and state financial aid databases, including EdConnect, the Common Origination and Disbursement system (COD), National Student Loan Data System (NSLDS), and the FAFSA Partner Portal.; Strong public presentation and communication skills for leading sessions with students, parents, faculty, and staff.; Excellent written and verbal communication skills.; Strong comprehensive and critical thinking skills. Contact Information If you have any questions, please contact Philip Hawkins, Hiring Manager, via email at . USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Institutional Values Excellence: Actively engaging outstanding methods in teaching, academic discovery, creative pursuits, student success, cultural enrichment and the overall campus community. Creativity: Pursuing distinction through inquiry and innovation, challenging convention and focusing on solutions. Engagement: Dynamic civic involvement and participation of students, faculty, staff and alumni in the university experience. Sustainability: Advancing fiscal responsibility, well-being, innovation, lifelong learning and environmental stewardship. Inclusion: Cultivating and championing a campus environment that welcomes diverse backgrounds, ideas, perspectives and practices. Servant Leadership: Leading through ethical empowerment and service. Conditions of Employment All selected candidates are required to submit and successfully pass a background investigation to include reference checks and verification of academic credentials (if applicable). Other additional requirements may be required based upon specific position duties: A credit check completed for Positions of Trust and or approved departmental Purchase Card usage; Pre-employment drug testing for positions with high-risk responsibilities. Motor vehicle reports are required for positions that are required to drive a Columbus State University fleet vehicle or other vehicle designated as a fleet vehicle. A successful drug screening will be required as a condition of employment a randomly thereafter. Applicants for positions of trust may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Additionally, all members of the USG community must adhere to the USG Statement of Core Values must also be aware of and comply with the Board of Regents policies on Freedom of Expression and Academic Freedom. Equal Employment Opportunity Columbus State University is proud to be an equal employment, equal access, and equal educational opportunity institution. It is the policy of our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws. Other Information This is a supervisory position. This position does have financial responsibilities. This position will not be required to drive. This role is considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel This position does not require security clearance. Background Check Position of Trust + Education & Credit Special Applicant Instructions Visit Columbus State University's online Careers portal to drive your career with us! The online applicant system provides you with the ability to review job opportunities and apply to those that you are interested in and feel qualified for . click apply for full job details

Job Summary Columbus State University is inviting applications for the position of Director of Student Account Services in the Office of the Bursar. This position will provide professional leadership, strategic direction, and supervision of the Bursar's office. The Director of Student Account Services will report directly to the Vice President of Business and Finance. Responsibilities Significant responsibilities include but are not limited to: Provide strategic leadership and direction for the accurate billing and timely collection of tuition and fees inclusive of third party sponsors including outside billings for the university Create and maintain the systematic and business processes responsible for the accurate assessment of tuition & fees Oversee the financial compliance with Federal, State, Board of Regents, University and private sponsors Oversee the collection and accurate recording of University revenues in regards with tuition and fees, third party sponsors, financial aid and miscellaneous institutional deposits Create, validate and maintain accounting records used in and for billing and collection Responsible for the integrity of contributing system interfaces between the student system and the general ledger Develop training and effective communication to campus community and constituents on business processes and changes that affect them Maintain departmental budget Assist the VPBF with special projects and duties as directed Ensure tuition and fees are assessed accurately and reflected appropriately on the student account in Banner Ensure all billing for students, student sponsors and outside parties is accurate and occurs timely. Manage the Last Chance Installment plan and prepare documentation needed for USG approval and billing for the Cougar Commitment plan. Serve as the direct supervisor for the Assoc. Bursar and indirectly supervises 7 other staff Set the expectation for providing exceptional customer service to all students, faculty, staff and others that contact the office for assistance Other duties as assigned Required Qualifications Minimum qualifications include a Bachelor's degree in Accounting or business-related field and a minimum of five years of relevant experience in higher education or a heavily regulated environment with three or more years of supervisory experience; and/or an equivalent combination of experience and education . A minimum of seven years of an equivalent combination of experience and education will also be considered. The successful candidate must have a good understanding of the Department of Education guidelines for federal funds; have a high level working knowledge of Student Financial Aid; be knowledgeable of internal controls over accounts receivable and cash collections; have excellent problem-solving, communication, and customer service skills; be able to analyze and interpret financial reports; and be able to establish and maintain/cultivate positive and productive working relationships within the office and with all other members of the University community. Preferred Qualifications Preferred qualifications include: Three years of Financial Aid/Bursars office experience Experience in higher education or educational setting Experience with BANNER software Proposed Salary The annualized salary range for this position is $67,023 - $75,000 and includes full benefits. Required Documents to Attach Cover Letter/ Letter of Application Resume Contact Information If you have any questions, please contact the Human Resources Office at or e-mail to . Conditions of Employment Successful completion of a criminal background investigation and legal authorization to work in the US prior to employment is required. Equal Employment Opportunity Columbus State University is committed to recruiting, supporting, and fostering a sense of belongingness for a diverse, equitable, and inclusive community of outstanding faculty, staff, and students and is an Equal Opportunity/Affirmative Action employer. It is the policy of Columbus State University to recruit, hire, train, promote, and educate persons without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Special Applicant Instructions Review of applications will begin immediately and will continue until the position has been filled. All applications and required documents must be submitted using Columbus State University's online employment site and a complete packet must be submitted for full consideration.