Airlines Reporting Corporation

Software Security Engineer IV US-VA-Arlington Job ID: Type: Regular Full-Time # of Openings: 1 Category: Security, Network and Risk Arlington Overview It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the worlds largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry. ARC is looking for a Software Security Engineer IV to join our team! In this role, you will establish innovative programs to ensure secure software is created to support the development of products used by customers including airlines and travel agencies. You'll educate product teams in collaboration with Site Reliability Engineers and Solution Architects, and continue to advance the security function by leveraging best practices. You will be expected to influence engineers and architects across product teams to help design and develop solutions satisfying security requirements. You will interact with peers in Business Technology to improve and communicate the security vision and evolve our methodology. Responsibilities Maintain a roadmap for the Software Security Engineering program and lead efforts to mature and evolve it over time. Evolve programs over time to achieve desired results and mitigate risk, including providing meaningful insights on how security controls can be enhanced which will be shared with ARC leadership and auditors to show ongoing due diligence. Influence workstreams regarding secure coding practices, process automation, key rotation, cryptography, access controls, and auditability. Evangelize security best practices to the development organization. Influence engineers and architects across the organization to assist in the creation of patterns, templates, and standards. Ensure the threat pattern library is up to date and mitigating risk effectively. Provide others with the latest information regarding security testing tools, trends, and secure coding practices through continual learning, maintaining certifications, and being plugged in to threat intelligence communities. Recommend improvements to the overall security posture of the organization through technical and administrative controls. Qualifications Bachelors Degree in Computer Science or related field preferred, equivalent work experience considered; Masters Degree preferred. 7+ years development experience working with languages such as JavaScript, Python, Java. 5+ years working in an Agile, DevOps, CI/CD environment. 3+ years working with static and dynamic analysis testing tools. 3+ years working in a security or risk capacity. Cloud Based Solutions/Technologies (AWS, Google, Azure). AWS developer environment including, but not limited to, Lambda, API Gateway, DynamoDB, S3, CloudWatch. Implementation of modern application and infrastructure design patterns, including micro-services and containers, disposable, reactive, stateless and distributed patterns. Open source technologies including, but not limited to, NodeJS, OpenJDK, React, and NoSql DynamoDB database(s). DevOps tools including Terraform/Cloud formation, GitLab pipeline, Jira, automated test and deployment tools. Ability to lead projects and/or implement complex systems without management or teammate assistance. PM21 Compensation details: 00 Yearly Salary PI2cda2cbe9bb1-9728 Required Preferred Job Industries Law Enforcement & Security

Operations Engineer I - Second Shift US-VA-Arlington Job ID: Type: Regular Full-Time # of Openings: 1 Category: Technology Arlington Overview It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the worlds largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry. ARC is looking for an Operations Engineer I to join our team! In this role, you will support (including Tier 1 support), monitor, and administer ARCs resources & applications. You will ensure monitoring is appropriately configured and functioning for all ARC systems and applications. Additionally, you will review resource data and works with Operations Engineer II and Data Engineers to identify proper incident response and escalation. This role will provide assistance and guidance in setting up and using enterprise tools, e.g. Datadog, Jira and ServiceNow. Responsibilities Provide 1st tier support for ARCs 24x7 systems and applications monitoring. Triage and escalating incidents discovered through automated tools or reported by customers. Work as incident scribe during Sev1/Sev2 incidents to ensure all essential artifacts are collected and reported to enable retrospective reviews to promote continuous improvement. Applies experience and skills to complete various work orders assigned to group with minimal supervision. Primary contact for datacenter facilities. Includes performing/scheduling weekly, monthly, and annual PM and DR tests. Execution of SOPs defined by POD, Enterprise, or Operations Engineering team and aid in maintaining documentation for operational readiness. Leverage analytical and technical skills to provide event correlation using real-time monitoring data to ensure cohesive support between cross-functional teams. Qualifications Bachelors degree in computer science preferred; equivalent work experience considered Preference will be given to candidates with exposure to mainframe environments and system job scheduling/monitoring tools (e.g., CA-7, Control-M, or equivalent) 2 years of systems administration knowledge (Linux / Windows) is a plus Basic understanding of job logs, batch processing, and willingness to learn incident response processes in enterprise environments is desirable Functional knowledge of AWS Functional knowledge of monitoring tools such as Datadog, CloudHealth, Wug, and the Atlassian Suite General knowledge of networking concepts, virtualization concepts, operating system internals, configuration management and system management Ability to discover and define non-functional requirements and to transform them into technical requirements and solution definition Good communication skills (verbal and written) and ability to communicate technical information to nontechnical audiences A strong intellectual curiosity to continually challenge what exists and explore what should be changed to best meet evolving business and market A passion for continual improvement and a willingness to work with others to improve 24/7/365 Data Center, with shift work. Eligible for shift differential (2nd and 3rd shift). PM21 Compensation details: 0 Yearly Salary PI3b2- Required Preferred Job Industries Other

Software Security Engineer IV US-VA-Arlington Job ID: Type: Regular Full-Time # of Openings: 1 Category: Security, Network and Risk Arlington Overview It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world's largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry. ARC is looking for a Software Security Engineer IV to join our team! In this role, you will establish innovative programs to ensure secure software is created to support the development of products used by customers including airlines and travel agencies. You'll educate product teams in collaboration with Site Reliability Engineers and Solution Architects, and continue to advance the security function by leveraging best practices. You will be expected to influence engineers and architects across product teams to help design and develop solutions satisfying security requirements. You will interact with peers in Business Technology to improve and communicate the security vision and evolve our methodology. Responsibilities Maintain a roadmap for the Software Security Engineering program and lead efforts to mature and evolve it over time. Evolve programs over time to achieve desired results and mitigate risk, including providing meaningful insights on how security controls can be enhanced which will be shared with ARC leadership and auditors to show ongoing due diligence. Influence workstreams regarding secure coding practices, process automation, key rotation, cryptography, access controls, and auditability. Evangelize security best practices to the development organization. Influence engineers and architects across the organization to assist in the creation of patterns, templates, and standards. Ensure the threat pattern library is up to date and mitigating risk effectively. Provide others with the latest information regarding security testing tools, trends, and secure coding practices through continual learning, maintaining certifications, and being plugged in to threat intelligence communities. Recommend improvements to the overall security posture of the organization through technical and administrative controls. Qualifications Bachelor's Degree in Computer Science or related field preferred, equivalent work experience considered; Master's Degree preferred. 7+ years development experience working with languages such as JavaScript, Python, Java. 5+ years working in an Agile, DevOps, CI/CD environment. 3+ years working with static and dynamic analysis testing tools. 3+ years working in a security or risk capacity. Cloud Based Solutions/Technologies (AWS, Google, Azure). AWS developer environment including, but not limited to, Lambda, API Gateway, DynamoDB, S3, CloudWatch. Implementation of modern application and infrastructure design patterns, including micro-services and containers, disposable, reactive, stateless and distributed patterns. Open source technologies including, but not limited to, NodeJS, OpenJDK, React, and NoSql DynamoDB database(s). DevOps tools including Terraform/Cloud formation, GitLab pipeline, Jira, automated test and deployment tools. Ability to lead projects and/or implement complex systems without management or teammate assistance. PM21 Compensation details: 00 Yearly Salary PI525cf08b921a-9728

Operations Engineer I - Second Shift US-VA-Arlington Job ID: Type: Regular Full-Time # of Openings: 1 Category: Technology Arlington Overview It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world's largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry. ARC is looking for an Operations Engineer I to join our team! In this role, you will support (including Tier 1 support), monitor, and administer ARC's resources & applications. You will ensure monitoring is appropriately configured and functioning for all ARC systems and applications. Additionally, you will review resource data and works with Operations Engineer II and Data Engineers to identify proper incident response and escalation. This role will provide assistance and guidance in setting up and using enterprise tools, e.g. Datadog, Jira and ServiceNow. Responsibilities Provide 1st tier support for ARC's 24x7 systems and applications monitoring. Triage and escalating incidents discovered through automated tools or reported by customers. Work as incident scribe during Sev1/Sev2 incidents to ensure all essential artifacts are collected and reported to enable retrospective reviews to promote continuous improvement. Applies experience and skills to complete various work orders assigned to group with minimal supervision. Primary contact for datacenter facilities. Includes performing/scheduling weekly, monthly, and annual PM and DR tests. Execution of SOP's defined by POD, Enterprise, or Operations Engineering team and aid in maintaining documentation for operational readiness. Leverage analytical and technical skills to provide event correlation using real-time monitoring data to ensure cohesive support between cross-functional teams. Qualifications Bachelor's degree in computer science preferred; equivalent work experience considered Preference will be given to candidates with exposure to mainframe environments and system job scheduling/monitoring tools (e.g., CA-7, Control-M, or equivalent) 2 years of systems administration knowledge (Linux / Windows) is a plus Basic understanding of job logs, batch processing, and willingness to learn incident response processes in enterprise environments is desirable Functional knowledge of AWS Functional knowledge of monitoring tools such as Datadog, CloudHealth, Wug, and the Atlassian Suite General knowledge of networking concepts, virtualization concepts, operating system internals, configuration management and system management Ability to discover and define non-functional requirements and to transform them into technical requirements and solution definition Good communication skills (verbal and written) and ability to communicate technical information to nontechnical audiences A strong intellectual curiosity to continually challenge what exists and explore what should be changed to best meet evolving business and market A passion for continual improvement and a willingness to work with others to improve 24/7/365 Data Center, with shift work. Eligible for shift differential (2 nd and 3 rd shift). PM21 Compensation details: 0 Yearly Salary PI4ebb9e2421bc-4744

Senior Compensation Specialist US-VA-Arlington Job ID: Type: Regular Full-Time # of Openings: 1 Category: People and Culture Arlington Overview It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world's largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry. ARC is looking for a Senior Compensation Specialist to join our team! In this role, you will m anage the administration of base salary compensation, role profiles, market pricing, and ARC's salary structure. You will support the administration of year-end compensation cycle. You will d evelop, analyze , and recommend improved compensations strategies that provide solutions to issues in creative and effective ways. You will ensure internal equity, external competitiveness, and compliance with all applicable laws, regulations, and organizational policies. Responsibilities Perform the day-to-day administration of ARC compensation programs, including updating the incentive model quarterly, ensuring system data integrity, updating the compensation model, maintaining the P&C Dashboard and T&R Dashboard, and issuing annual total rewards statements. Ensures programs are well communicated and understood by employees/managers through materials and training. Review requisition and promotion requests to determine appropriate salary recommendations, gain alignment with managers, and coordinate with talent acquisition to ensure ARC is competitive and business-smart on hiring and promotion decisions using a data driven approach. Work as a strategic partner with P&C and the business in making key compensation decisions. Coordinate and oversee the participation in and the collection and maintenance of salary survey data in ARC's salary database. Conduct job analysis (including FLSA determination) and market pricing efforts to review external and internal competitiveness of ARC's jobs. Leverage external market surveys as additional sources of data. Provide advice, communication, training, and counsel to managers and business leaders on current and emerging pay practices and statutory guideline interpretation. Partner closely with the finance department for payroll, incentive pay, and workforce planning. Develop, implement, revise, and maintain compensation-related policies and procedures that incorporate analysis of compensation programs, local, state, and federal wage and hour regulation compliance, equity, and competitive pay practices to attract, retain, and motivate employees. Administer the annual salary and incentive planning process. Create project plans, communicate timelines, coordinate training efforts, and work in partnership with Director, Total Rewards to ensure the organizational needs are met. Configure and deploy the compensation module within ARC's HRIS system. Design and deliver annual compensation statements to employees. Qualifications 4+ years of experience in a compensation position, with specific preference given to statistical analysis. Bachelor's degree in Human Resources, Finance/Accounting, or related field preferred; equivalent work experience considered. Knowledge of the impact of compensation programs on company financial metrics Must be detailed oriented and able to maintain high levels of confidentiality. Proficient in Microsoft Office (Excel, Word, PowerPoint, SharePoint) - Excel is a must have. Proficient in use of HRIS systems, including running queries and analyzing employee data Strong written and oral communication and consultative skills The role will be hands-on and will ideally have a mix of large company experience coupled with entrepreneurial, high-growth company experience. PM21 Compensation details: 00 Yearly Salary PI8a558cac2bb7-3685

Location: US-VA-Arlington | US-KY-Louisville | US-FL-Tampa Job ID: 2 # of Openings: 1 Category: Technology About The Role: As Senior UX Designer, you will use a Human-Design centric solution to lead the design of and set the visual and experiential tone for user experience. You will think big with an eye on how designs fit into the larger user experience landscape, and be a collaborative teammate who can communicate a vision to both the leadership, products teams and to our customers. You will also be responsible for end to end oversight of designing products including conducting UX discovery and workshops, design of prototypes, collaborating with subject matter experts on functionality, and leading usability tests to improve overall user experience. What You'll Get to Do: Be a design rock star that architects elegant solutions for complex and unique web applications and data products. Demonstrate passion for product design and be a great storyteller that can articulate customer needs, align and persuade colleagues, and effectively present design solutions as well as be an active listener. Leverage UX methodologies, design and facilitate workshops with users, subject matter experts, stakeholders that deep dive into critical user behaviors and needs and provide thoughtful problem solving and expectational interface design frameworks. Extract key insights and synthesize findings from research into UX artifacts (service blueprints, personas, taxonomies, ecosystem maps, information architecture) that provide actionable recommendations and inform design solutions. Develop, produce, and iterate at various levels of fidelity and interactivity: wireframes, clickable prototypes and high-fidelity design for application, web, and data visualization experiences. Manages and contributes towards robust ARC Design System. You'll Bring These Qualifications: Bachelor's Degree in Graphic Design, Product Design, Digital Media, Visual Communication, or similar field preferred 5+ years of experience in UX design, software UI design or digital UI experiences Expert experience building wireframes, and screen flows and prototypes Experience with data visualization a plus Expert level proficiency with common design software, including Axure and Sketch Experience with prototype delivery tools such as Zeplin, InVision or Abstract Demonstrable experience with full Software Development Processes with an Agile mindset using Scrum Methodologies Ability to analyze user feedback and activity, iterating to improve the user experience Consistent attention to detail in your work, and confidence in your ability to communicate them to clients and clearly articulate your design decisions Strong communicator that can influence as well as collaborate with multi-discipline teams Proven track-record of hands-on user-interface design leadership Quick starter and nimble/creative under project constraints Intrinsic passion for seamless design and the creative process What We Can Offer You: Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions-oriented. We think big, embrace challenges, and explore new ideas to lead the way for the travel industry. Our employees value the hands-on learning and professional development opportunities that allow them to expand their skills and grow their career in new, dynamic ways. We offer a highly competitive, comprehensive benefits package so you can worry less and focus on what truly matters. By joining ARC, you will partner with top minds in the industry as we use data and technology to innovate how the world travels. EOE M/F/D/V Females and Minorities Encouraged to Apply PM21 PI