Job Title: Assistant Director Location: RWJ New Brunswick Department: Emergency Dept Access Service Req#: 47853 Status: Full-Time Shift: Day Pay Range: $100,000.00 - $120,000.00 Annual Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The primary role of the Assistant Director is to provide oversight, guidance and strategic direction to the Emergency Patient Access Department. The Assistant Director is responsible for ensuring that the staff is adequately trained, competent to perform their jobs and have all of the necessary tools to complete the functions successfully. They are responsible to ensure the department is staffed appropriately to volume and budget. The Assistant Director oversees payroll, evaluations, accuracy of the registration process and ensures department achieves the established performance goals. The Assistant Director will ensure that there is excellent patient throughput, exemplary customer service, strategies to mitigate denials and registration errors. Qualifications: Required: Bachelor's Degree or equivalent experience Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care Medical terminology and computer skills Preferred: Minimum of 7 years in management/leadership role Minimum of 10 years Patient Access /Revenue Cycle experience Essential Functions: Responsible for the oversight of all registration and operational functions within the Patient Access Department with primary focus on excellent customer service Ensures that processes and procedures are in place that ensure that the role of registration in the revenue cycle is effectively managed Responsible for ensuring the accuracy of registrations, which includes correcting and tracking registration errors via daily reports Utilizes necessary systems to review daily alerts, address system errors and requesting system rules in order to better registration accuracy Participates in Revenue Cycle Leadership meetings Creates agenda and reporting for KPI and metric review Responsible for the education of all staff and must ensure all registration staff is competent and recertified yearly on mandatory education. Responsible to provide all Patient Access staff including ancillary departments with weekly and monthly reporting of Key Performance Indicators Manages multiple departments/staff and assures all issues are addressed and patients are registered appropriately without delay Delegates and prioritizes work assignments in relation to the patient's needs and staff's competence Provides clear communication and expectations for staff around KPI's and goals Responsible for ensuring that staff schedules, competencies and practices are managed appropriately Ensures that all updates and changes in the registration process are effectively communicated Responsible for the productivity and performance of the department accountable for the performance, measurement, monitoring, and reporting of functional areas aligned with established management targets/KPIs Creates action plans and follows through on them for issues of competence and training as identified through the work queues and reports Proactively monitor and act upon all aspects of the Patient Access Department registration functions through the analysis of management reports and related documents When metrics are not being met, the Assistant Director of Patient Access is expected to create, implement and monitor action/work plans designed to improve these metrics Communicates issues and policies to all staff members as it relates to department and ancillary areas Informs staff of System updates and is responsible for providing any/all pertinent information related to registration issues. Maintains open communications with management Develop and update policies and procedures related to the functions and responsibilities of Patient Access Department in conjunction with the Director of Patient Access Promote and emulate a customer service focus that supports the overall departmental goals as demonstrated by the Press Ganey and HCHAPS survey tool Ensure that action/work plans to improve Employee Engagement Scores are followed through and implemented Ensures that Patient Access Department practices and operations are integrated with other clinical and hospital departments, along with the System Business Office Operations Assists in the development of the Patient Access Department operating budget and goals with the Director of Patient Access Proactively manages the budgeted FTE's and overtime within their assigned areas Provides excellent customer service to all patients, colleagues and other external and internal customers Demonstrates a high level of efficiency, accuracy and productivity Completes all other duties as assigned Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: Paid Time Off including Vacation, Holidays, and Sick Time Retirement Plans Medical and Prescription Drug Insurance Dental and Vision Insurance Disability and Life Insurance Paid Parental Leave Tuition Reimbursement Student Loan Planning Support Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Community and Volunteer Opportunities Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon .and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
09/02/2025
Full time
Job Title: Assistant Director Location: RWJ New Brunswick Department: Emergency Dept Access Service Req#: 47853 Status: Full-Time Shift: Day Pay Range: $100,000.00 - $120,000.00 Annual Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The primary role of the Assistant Director is to provide oversight, guidance and strategic direction to the Emergency Patient Access Department. The Assistant Director is responsible for ensuring that the staff is adequately trained, competent to perform their jobs and have all of the necessary tools to complete the functions successfully. They are responsible to ensure the department is staffed appropriately to volume and budget. The Assistant Director oversees payroll, evaluations, accuracy of the registration process and ensures department achieves the established performance goals. The Assistant Director will ensure that there is excellent patient throughput, exemplary customer service, strategies to mitigate denials and registration errors. Qualifications: Required: Bachelor's Degree or equivalent experience Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care Medical terminology and computer skills Preferred: Minimum of 7 years in management/leadership role Minimum of 10 years Patient Access /Revenue Cycle experience Essential Functions: Responsible for the oversight of all registration and operational functions within the Patient Access Department with primary focus on excellent customer service Ensures that processes and procedures are in place that ensure that the role of registration in the revenue cycle is effectively managed Responsible for ensuring the accuracy of registrations, which includes correcting and tracking registration errors via daily reports Utilizes necessary systems to review daily alerts, address system errors and requesting system rules in order to better registration accuracy Participates in Revenue Cycle Leadership meetings Creates agenda and reporting for KPI and metric review Responsible for the education of all staff and must ensure all registration staff is competent and recertified yearly on mandatory education. Responsible to provide all Patient Access staff including ancillary departments with weekly and monthly reporting of Key Performance Indicators Manages multiple departments/staff and assures all issues are addressed and patients are registered appropriately without delay Delegates and prioritizes work assignments in relation to the patient's needs and staff's competence Provides clear communication and expectations for staff around KPI's and goals Responsible for ensuring that staff schedules, competencies and practices are managed appropriately Ensures that all updates and changes in the registration process are effectively communicated Responsible for the productivity and performance of the department accountable for the performance, measurement, monitoring, and reporting of functional areas aligned with established management targets/KPIs Creates action plans and follows through on them for issues of competence and training as identified through the work queues and reports Proactively monitor and act upon all aspects of the Patient Access Department registration functions through the analysis of management reports and related documents When metrics are not being met, the Assistant Director of Patient Access is expected to create, implement and monitor action/work plans designed to improve these metrics Communicates issues and policies to all staff members as it relates to department and ancillary areas Informs staff of System updates and is responsible for providing any/all pertinent information related to registration issues. Maintains open communications with management Develop and update policies and procedures related to the functions and responsibilities of Patient Access Department in conjunction with the Director of Patient Access Promote and emulate a customer service focus that supports the overall departmental goals as demonstrated by the Press Ganey and HCHAPS survey tool Ensure that action/work plans to improve Employee Engagement Scores are followed through and implemented Ensures that Patient Access Department practices and operations are integrated with other clinical and hospital departments, along with the System Business Office Operations Assists in the development of the Patient Access Department operating budget and goals with the Director of Patient Access Proactively manages the budgeted FTE's and overtime within their assigned areas Provides excellent customer service to all patients, colleagues and other external and internal customers Demonstrates a high level of efficiency, accuracy and productivity Completes all other duties as assigned Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: Paid Time Off including Vacation, Holidays, and Sick Time Retirement Plans Medical and Prescription Drug Insurance Dental and Vision Insurance Disability and Life Insurance Paid Parental Leave Tuition Reimbursement Student Loan Planning Support Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Community and Volunteer Opportunities Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon .and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
Job Title: Asst Director Patient Care Location: RWJ New Brunswick Department: Cardio Thoracic ICU (C6) Req#: 47152 Status: Full-Time Shift: Day Pay Range: $108,160.00 - $156,000.00 Annual Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: RWJBH is seeking an Assistant Director of Patient Care (Nurse Manager) for our Cardio Thoracic ICU Department at our New Brunswick campus. Qualifications: Required: BSN At least 1-3 years of relative clinical practice Strong communication, organizational skills, and presentation skills Proficient computer skills Preferred: MSN National certification for clinical specialty At least 5 years of RN experience with a CVICU focus Previous leadership experience Certifications and Licenses Required: BLS and ACLS Certification Active New Jersey Registered Nurse License Scheduling Requirements: Day Shift Monday - Friday, some weekend commitment and holiday rotation FT Essential Functions: Facilitates the safe and effective functioning of the unit as demonstrated by Interviewing and hiring unlicensed personnel Interviewing and hiring licensed personnel in collaboration with Nursing Director Facilitates the orientation process for new employees as demonstrated by Making assignments that maintain preceptor-orientee relationship. Working the preceptor-orientee to solve any problems Ensuring that orientees complete the unit-based orientation within an appropriate individualized time frame Contributes to the professional growth and development of staff by Continuously assessing patient care to evaluate staff knowledge and patterns of performance Counseling staff on identified areas for improvement Evaluating the staff performance as demonstrated by the completion of the performance evaluation in a timely manner Counseling and implementing appropriate disciplinary action Planning/coordinating unit based education programs as identified by unit needs Considers staff participation in safety/quality initiatives when completing employee performance appraisals Benefits and Perks: At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
09/01/2025
Full time
Job Title: Asst Director Patient Care Location: RWJ New Brunswick Department: Cardio Thoracic ICU (C6) Req#: 47152 Status: Full-Time Shift: Day Pay Range: $108,160.00 - $156,000.00 Annual Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: RWJBH is seeking an Assistant Director of Patient Care (Nurse Manager) for our Cardio Thoracic ICU Department at our New Brunswick campus. Qualifications: Required: BSN At least 1-3 years of relative clinical practice Strong communication, organizational skills, and presentation skills Proficient computer skills Preferred: MSN National certification for clinical specialty At least 5 years of RN experience with a CVICU focus Previous leadership experience Certifications and Licenses Required: BLS and ACLS Certification Active New Jersey Registered Nurse License Scheduling Requirements: Day Shift Monday - Friday, some weekend commitment and holiday rotation FT Essential Functions: Facilitates the safe and effective functioning of the unit as demonstrated by Interviewing and hiring unlicensed personnel Interviewing and hiring licensed personnel in collaboration with Nursing Director Facilitates the orientation process for new employees as demonstrated by Making assignments that maintain preceptor-orientee relationship. Working the preceptor-orientee to solve any problems Ensuring that orientees complete the unit-based orientation within an appropriate individualized time frame Contributes to the professional growth and development of staff by Continuously assessing patient care to evaluate staff knowledge and patterns of performance Counseling staff on identified areas for improvement Evaluating the staff performance as demonstrated by the completion of the performance evaluation in a timely manner Counseling and implementing appropriate disciplinary action Planning/coordinating unit based education programs as identified by unit needs Considers staff participation in safety/quality initiatives when completing employee performance appraisals Benefits and Perks: At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
Job Title: Assistant Vice President Nursing BMSCH Location: RWJ New Brunswick Department: Administration Req#: Status: Full-Time Shift: Day Pay Range: $175,000.00 - $295,000.00 Annual Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The Assistant Vice President of Nursing for Bristol Myers Squibb Children' s Hospital is a key member of the executive leadership team, reporting to the Chief Administrative Officer & Chief Nursing Officer. This role plays a vital part in advancing BMSCH's mission, vision, and strategic priorities across Pediatric Nursing and patient care services. The AVP, Nursing provides executive leadership throughout the Children's Hospital, focusing on high-quality, patient-centered, and equitable care while improving clinical outcomes, nursing operational efficiency, and staff engagement. This is a distinct opportunity to lead BMSCH's nursing teams, widely recognized for excellence in family-centered care, evolution of pediatric nursing science, and an exceptional interprofessional practice environment. This role will require an experienced leader with a demonstrated ability to lead comfortably in an organization that is actively evolving its organization-wide structures both near term and over time. Qualifications: BSN and MSN required, DNP preferred Current New Jersey RN Licensure BLS required. (American Heart Association) Nursing leadership experience in an acute care setting is required Pediatric Nursing leadership experience is preferred Scheduling Requirements : Full Time 40 hours per week Essential Functions: Supports the systems overall mission of patient care, community outreach, research and education, Establishes and integrates standards of care and practice in all areas of responsibility, Takes a leadership role in the development of patient care programs, policies, and procedures that describe how patients nursing care needs are assessed, evaluated and met, Participates in the development and implementation of care plans, applying the knowledge and skills necessary to make decisions regarding provision of care appropriate to the ages of the patients served, Gathers, assesses and acts on information regarding patient and family satisfaction in planning and designing services, Participates in the decision-making structures and processes with leaders from the governing body, management, medical staff, and clinical areas, Works with the Chief Administrative Officer, members of management and the medical staff to develop and implement institutional strategy, and to develop and achieve fiscally responsible operational performance objectives, Participates with leaders from the governing body, management, medical staff, and clinical areas in planning, promoting and conducting organization wide performance improvement activities, Implements the finding of current research from literature into the policies and procedures governing the provision of care, Responsible for implementing an effective and ongoing program to monitor, evaluate, and improve the quality of care delivered to patients for the areas of responsibility, Continuously assess and improves the divisions performance, Allocates adequate resources for measuring, assessing and improving the hospital s performance, Ensures that services are provided for, with respect to quality, consumer and physician acceptability, and appropriate cost, Establishes improvement activities aimed at ensuring compliance with all federal and state regulations and accrediting organizations, Responsible for coordinating all business operations, including financial activities for the effective management and operation of the hospital, In conjunction with the Vice President, will lead the development of new business, including joint ventures, to maximize funding opportunities to sustain and build the programs of the site hospital Interacts with and maintains collaborative relations with regional and national leaders of health care entities and will identify, evaluate and pursue prospective business relationships with healthcare and other industries, Oversees the development, direction and coordination of the clinical and business operations and provides management and supervisory leadership to staff involved in such functions, Engages in strategic planning for associated programs and departments and coordinates related activities of the Vice President s office, Provides expert counsel regarding clinical operations and strategies for its growth and development and is responsible for the development, interpretation, coordination and administration of policies on business and clinical operations, nursing, social work, pharmacy, hospital networks and managed care and contracting, Serves as a key member of the executive leadership team and will attend the meetings of the Joint Management council and the Operations committee on a regular basis, Works closely with the executive and senior leadership team in the broader areas of planning and development, Develops personal and professional credibility, gain respect and build trust internally and externally, Builds a positive and trusting relationship with the provider staff physicians, nurses, and other medical professionals, Assumes leadership in assessing the current state of the hospital s clinical revenue cycle to determine potential opportunity Benefits and Perks: At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
09/01/2025
Full time
Job Title: Assistant Vice President Nursing BMSCH Location: RWJ New Brunswick Department: Administration Req#: Status: Full-Time Shift: Day Pay Range: $175,000.00 - $295,000.00 Annual Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The Assistant Vice President of Nursing for Bristol Myers Squibb Children' s Hospital is a key member of the executive leadership team, reporting to the Chief Administrative Officer & Chief Nursing Officer. This role plays a vital part in advancing BMSCH's mission, vision, and strategic priorities across Pediatric Nursing and patient care services. The AVP, Nursing provides executive leadership throughout the Children's Hospital, focusing on high-quality, patient-centered, and equitable care while improving clinical outcomes, nursing operational efficiency, and staff engagement. This is a distinct opportunity to lead BMSCH's nursing teams, widely recognized for excellence in family-centered care, evolution of pediatric nursing science, and an exceptional interprofessional practice environment. This role will require an experienced leader with a demonstrated ability to lead comfortably in an organization that is actively evolving its organization-wide structures both near term and over time. Qualifications: BSN and MSN required, DNP preferred Current New Jersey RN Licensure BLS required. (American Heart Association) Nursing leadership experience in an acute care setting is required Pediatric Nursing leadership experience is preferred Scheduling Requirements : Full Time 40 hours per week Essential Functions: Supports the systems overall mission of patient care, community outreach, research and education, Establishes and integrates standards of care and practice in all areas of responsibility, Takes a leadership role in the development of patient care programs, policies, and procedures that describe how patients nursing care needs are assessed, evaluated and met, Participates in the development and implementation of care plans, applying the knowledge and skills necessary to make decisions regarding provision of care appropriate to the ages of the patients served, Gathers, assesses and acts on information regarding patient and family satisfaction in planning and designing services, Participates in the decision-making structures and processes with leaders from the governing body, management, medical staff, and clinical areas, Works with the Chief Administrative Officer, members of management and the medical staff to develop and implement institutional strategy, and to develop and achieve fiscally responsible operational performance objectives, Participates with leaders from the governing body, management, medical staff, and clinical areas in planning, promoting and conducting organization wide performance improvement activities, Implements the finding of current research from literature into the policies and procedures governing the provision of care, Responsible for implementing an effective and ongoing program to monitor, evaluate, and improve the quality of care delivered to patients for the areas of responsibility, Continuously assess and improves the divisions performance, Allocates adequate resources for measuring, assessing and improving the hospital s performance, Ensures that services are provided for, with respect to quality, consumer and physician acceptability, and appropriate cost, Establishes improvement activities aimed at ensuring compliance with all federal and state regulations and accrediting organizations, Responsible for coordinating all business operations, including financial activities for the effective management and operation of the hospital, In conjunction with the Vice President, will lead the development of new business, including joint ventures, to maximize funding opportunities to sustain and build the programs of the site hospital Interacts with and maintains collaborative relations with regional and national leaders of health care entities and will identify, evaluate and pursue prospective business relationships with healthcare and other industries, Oversees the development, direction and coordination of the clinical and business operations and provides management and supervisory leadership to staff involved in such functions, Engages in strategic planning for associated programs and departments and coordinates related activities of the Vice President s office, Provides expert counsel regarding clinical operations and strategies for its growth and development and is responsible for the development, interpretation, coordination and administration of policies on business and clinical operations, nursing, social work, pharmacy, hospital networks and managed care and contracting, Serves as a key member of the executive leadership team and will attend the meetings of the Joint Management council and the Operations committee on a regular basis, Works closely with the executive and senior leadership team in the broader areas of planning and development, Develops personal and professional credibility, gain respect and build trust internally and externally, Builds a positive and trusting relationship with the provider staff physicians, nurses, and other medical professionals, Assumes leadership in assessing the current state of the hospital s clinical revenue cycle to determine potential opportunity Benefits and Perks: At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
Job Title: Assistant Director Location: RWJ New Brunswick Department: Emergency Dept Access Service Req#: 47853 Status: Full-Time Shift: Day Pay Range: $100,000.00 - $120,000.00 Annual Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The primary role of the Assistant Director is to provide oversight, guidance and strategic direction to the Emergency Patient Access Department. The Assistant Director is responsible for ensuring that the staff is adequately trained, competent to perform their jobs and have all of the necessary tools to complete the functions successfully. They are responsible to ensure the department is staffed appropriately to volume and budget. The Assistant Director oversees payroll, evaluations, accuracy of the registration process and ensures department achieves the established performance goals. The Assistant Director will ensure that there is excellent patient throughput, exemplary customer service, strategies to mitigate denials and registration errors. Qualifications: Required: Bachelor's Degree or equivalent experience Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care Medical terminology and computer skills Preferred: Minimum of 7 years in management/leadership role Minimum of 10 years Patient Access /Revenue Cycle experience Essential Functions: Responsible for the oversight of all registration and operational functions within the Patient Access Department with primary focus on excellent customer service Ensures that processes and procedures are in place that ensure that the role of registration in the revenue cycle is effectively managed Responsible for ensuring the accuracy of registrations, which includes correcting and tracking registration errors via daily reports Utilizes necessary systems to review daily alerts, address system errors and requesting system rules in order to better registration accuracy Participates in Revenue Cycle Leadership meetings Creates agenda and reporting for KPI and metric review Responsible for the education of all staff and must ensure all registration staff is competent and recertified yearly on mandatory education. Responsible to provide all Patient Access staff including ancillary departments with weekly and monthly reporting of Key Performance Indicators Manages multiple departments/staff and assures all issues are addressed and patients are registered appropriately without delay Delegates and prioritizes work assignments in relation to the patient's needs and staff's competence Provides clear communication and expectations for staff around KPI's and goals Responsible for ensuring that staff schedules, competencies and practices are managed appropriately Ensures that all updates and changes in the registration process are effectively communicated Responsible for the productivity and performance of the department accountable for the performance, measurement, monitoring, and reporting of functional areas aligned with established management targets/KPIs Creates action plans and follows through on them for issues of competence and training as identified through the work queues and reports Proactively monitor and act upon all aspects of the Patient Access Department registration functions through the analysis of management reports and related documents When metrics are not being met, the Assistant Director of Patient Access is expected to create, implement and monitor action/work plans designed to improve these metrics Communicates issues and policies to all staff members as it relates to department and ancillary areas Informs staff of System updates and is responsible for providing any/all pertinent information related to registration issues. Maintains open communications with management Develop and update policies and procedures related to the functions and responsibilities of Patient Access Department in conjunction with the Director of Patient Access Promote and emulate a customer service focus that supports the overall departmental goals as demonstrated by the Press Ganey and HCHAPS survey tool Ensure that action/work plans to improve Employee Engagement Scores are followed through and implemented Ensures that Patient Access Department practices and operations are integrated with other clinical and hospital departments, along with the System Business Office Operations Assists in the development of the Patient Access Department operating budget and goals with the Director of Patient Access Proactively manages the budgeted FTE's and overtime within their assigned areas Provides excellent customer service to all patients, colleagues and other external and internal customers Demonstrates a high level of efficiency, accuracy and productivity Completes all other duties as assigned Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: Paid Time Off including Vacation, Holidays, and Sick Time Retirement Plans Medical and Prescription Drug Insurance Dental and Vision Insurance Disability and Life Insurance Paid Parental Leave Tuition Reimbursement Student Loan Planning Support Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Community and Volunteer Opportunities Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon .and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
09/01/2025
Full time
Job Title: Assistant Director Location: RWJ New Brunswick Department: Emergency Dept Access Service Req#: 47853 Status: Full-Time Shift: Day Pay Range: $100,000.00 - $120,000.00 Annual Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The primary role of the Assistant Director is to provide oversight, guidance and strategic direction to the Emergency Patient Access Department. The Assistant Director is responsible for ensuring that the staff is adequately trained, competent to perform their jobs and have all of the necessary tools to complete the functions successfully. They are responsible to ensure the department is staffed appropriately to volume and budget. The Assistant Director oversees payroll, evaluations, accuracy of the registration process and ensures department achieves the established performance goals. The Assistant Director will ensure that there is excellent patient throughput, exemplary customer service, strategies to mitigate denials and registration errors. Qualifications: Required: Bachelor's Degree or equivalent experience Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care Medical terminology and computer skills Preferred: Minimum of 7 years in management/leadership role Minimum of 10 years Patient Access /Revenue Cycle experience Essential Functions: Responsible for the oversight of all registration and operational functions within the Patient Access Department with primary focus on excellent customer service Ensures that processes and procedures are in place that ensure that the role of registration in the revenue cycle is effectively managed Responsible for ensuring the accuracy of registrations, which includes correcting and tracking registration errors via daily reports Utilizes necessary systems to review daily alerts, address system errors and requesting system rules in order to better registration accuracy Participates in Revenue Cycle Leadership meetings Creates agenda and reporting for KPI and metric review Responsible for the education of all staff and must ensure all registration staff is competent and recertified yearly on mandatory education. Responsible to provide all Patient Access staff including ancillary departments with weekly and monthly reporting of Key Performance Indicators Manages multiple departments/staff and assures all issues are addressed and patients are registered appropriately without delay Delegates and prioritizes work assignments in relation to the patient's needs and staff's competence Provides clear communication and expectations for staff around KPI's and goals Responsible for ensuring that staff schedules, competencies and practices are managed appropriately Ensures that all updates and changes in the registration process are effectively communicated Responsible for the productivity and performance of the department accountable for the performance, measurement, monitoring, and reporting of functional areas aligned with established management targets/KPIs Creates action plans and follows through on them for issues of competence and training as identified through the work queues and reports Proactively monitor and act upon all aspects of the Patient Access Department registration functions through the analysis of management reports and related documents When metrics are not being met, the Assistant Director of Patient Access is expected to create, implement and monitor action/work plans designed to improve these metrics Communicates issues and policies to all staff members as it relates to department and ancillary areas Informs staff of System updates and is responsible for providing any/all pertinent information related to registration issues. Maintains open communications with management Develop and update policies and procedures related to the functions and responsibilities of Patient Access Department in conjunction with the Director of Patient Access Promote and emulate a customer service focus that supports the overall departmental goals as demonstrated by the Press Ganey and HCHAPS survey tool Ensure that action/work plans to improve Employee Engagement Scores are followed through and implemented Ensures that Patient Access Department practices and operations are integrated with other clinical and hospital departments, along with the System Business Office Operations Assists in the development of the Patient Access Department operating budget and goals with the Director of Patient Access Proactively manages the budgeted FTE's and overtime within their assigned areas Provides excellent customer service to all patients, colleagues and other external and internal customers Demonstrates a high level of efficiency, accuracy and productivity Completes all other duties as assigned Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: Paid Time Off including Vacation, Holidays, and Sick Time Retirement Plans Medical and Prescription Drug Insurance Dental and Vision Insurance Disability and Life Insurance Paid Parental Leave Tuition Reimbursement Student Loan Planning Support Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Community and Volunteer Opportunities Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon .and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
Job Title: Asst Director Patient Care Location: RWJ New Brunswick Department: Cardio Thoracic ICU (C6) Req#: Status: Full-Time Shift: Day Pay Range: $108,160.00 - $156,000.00 Annual Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: RWJBarnabas Health is seeking a highly dedicated Assistant Director of Patient Care for our Cardio Thoracic ICU/Cardiovascular ICU Department at the New Brunswick campus. Qualifications: Required: BSN required At least 3 years of ICU nursing experience required Preferred: MSN highly preferred Previous leadership experience preferred Experience with Cardiac and Vascular Surgery patients preferred CCRN preferred Certifications and Licenses Required: BLS and ACLS certification Active New Jersey Registered Nurse License Scheduling Requirements : Day Shift, 40 hours per week Full-Time On Call Leadership Coverage Essential Functions: Provides leadership and direction in order to fulfill the goals and objectives of the unit/organization. Effectively communicates information to staff, utilizes resources and manages staff and services. Assists the Director with the daily operations of the unit and delegated responsibilities. Will be assigned 50 percent of patient care responsibilities. Collaboratively prepares and maintains staff schedule and payroll. Effectively collaborates with interdisciplinary teams and drives through-out staff accountability. Benefits and Perks: At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
09/01/2025
Full time
Job Title: Asst Director Patient Care Location: RWJ New Brunswick Department: Cardio Thoracic ICU (C6) Req#: Status: Full-Time Shift: Day Pay Range: $108,160.00 - $156,000.00 Annual Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: RWJBarnabas Health is seeking a highly dedicated Assistant Director of Patient Care for our Cardio Thoracic ICU/Cardiovascular ICU Department at the New Brunswick campus. Qualifications: Required: BSN required At least 3 years of ICU nursing experience required Preferred: MSN highly preferred Previous leadership experience preferred Experience with Cardiac and Vascular Surgery patients preferred CCRN preferred Certifications and Licenses Required: BLS and ACLS certification Active New Jersey Registered Nurse License Scheduling Requirements : Day Shift, 40 hours per week Full-Time On Call Leadership Coverage Essential Functions: Provides leadership and direction in order to fulfill the goals and objectives of the unit/organization. Effectively communicates information to staff, utilizes resources and manages staff and services. Assists the Director with the daily operations of the unit and delegated responsibilities. Will be assigned 50 percent of patient care responsibilities. Collaboratively prepares and maintains staff schedule and payroll. Effectively collaborates with interdisciplinary teams and drives through-out staff accountability. Benefits and Perks: At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer