University of New Mexico - Hospitals

19 job(s) at University of New Mexico - Hospitals

University of New Mexico - Hospitals Placitas, New Mexico
04/29/2026
Full time
Minimum Offer $ 16.59/hr. Maximum Offer $ 22.95/hr. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: BHO - Admitting/Registration - CPC FTE: 1.00 Full Time Shift: Days Position Summary: Perform pre-registration and registration functions for Ambulatory/Outpatient Operations area assigned; verify insurance coverage eligibility and benefits; verify required referrals and/or prior authorization are in place prior to visit; contact patients for outdated or missing demographics; professional and efficient phone call handling via telephone ACD system in a call center setting; perform as first contact for Persons in Custody of Law Enforcement Agency (PICLEA) as they arrive for care; screen patients for coverage and assist them in navigating their financial options including UNMH or other UNM Health Systems financial assistance, NM Medicaid, or other State and Federal Programs; perform intake applications for State of NM Medicaid; Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment. Detailed responsibilities: PATIENT CARE - Assist patients in locating departments; schedule and coordinate patient appointments; refer patients and families to appropriate services and resources CUSTOMER SERVICE - Provide information and assistance to internal and external customers; provide and ensure quality service and customer satisfaction DATA - Perform data entry and research using various hospital system programs DATA ENTRY - Enter various data into computer; verify data, make corrections and ensure accuracy REGISTRATION - Interview patients and/or families to obtain demographic, financial information and signatures as required; schedule new and follow-up appointments PRIOR AUTH/INSURANCE - Verify insurance coverage and benefits on patients needing an Auth; provide notification of admission and obtain auth for emergency admits; obtain authorizations for same day surgery, inpatient surgery, direct admits and any other pre scheduled stays or procedures. Provide all pertinent medical history/documentation for insurance companies and other payors in order to obtian an auth; document Cerner with correct information; Scan all documents concerning authorization and reimbursement into Siemens document imaging; may collect down payments for and copays for procedures. Create Pre Admits in Cerner as appropriate PRIOR AUTHORIZATION - Complete pre-screening process for specialty clinic appointments for referral and/or prior auth FINANCIAL ASSISTANCE - Interview patients and complete the application process for State/Government programs; maintain MOSAA certification with the State; interview and approve patients for UNM Hospital charity and discount programs FINANCIAL ASSISTANCE - Refer self-pay patients for financial assistance; make financial assistance appointments ELIGIBILITY - Determine and process eligibility for financial assistance (Including Medicaid, SCI, UNM Care, Commercial, Medicare, PHS/Indian Health Service, Salud, Self Pay) REFERRALS - Maintain a knowledge of community financial resources and refer patients appropriately (EMSA). TRAINING - Perform training with registration and admitting personnel to assure proper registration and knowledge of business practices to include financial assistance programs TRAINING - Perform outreach/training with clinical areas to ensure process flow remains tight and to maintain open communication CUSTOMER RELATIONS - Establish and maintain good rapport and effective working relationships with patients, visitors, physicians and Hospitals employees DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops LIAISON - Perform as liaison between clinic staff, providers, and the insurance company or other payors to coordinate financial benefits/ coverage and prior authorizations CODING - Assign ICD9 or ICD10, CPT codes as required by insurance companies in order to obtain authorization for services DOCUMENTATION- Send all pertinent medical documentation to insurance companies and other payors for approval. Document final authorization in Cerner and scan all paperwork into Siemens scanning FRONT DESK - Answer phones at front desk and assist walk-in patients as needed. Provide after hours/weekend information desk coverage for the hospital. Re-identify patients for Blood Bank and Health Information Management Department. Organize folders for floor visits to patients. Admit surgical patients and direct admits that present to the Admitting office. Input all pre-admits for PALS and direct admissions as appropriate. Log all admissions in the Admitting logs. PATIENT CARE - Accept and issue patient's valuables from patients and the Emergency Department Staff. Perform floor visits to interview patients after a direct admit from the Emergency Department or the clinics CASH - Reconcile and complete cash reconciliation reports; balance and post payments, contractual allowances, and denials REPORTS - Obtain police reports when appropriate for billing information for Patient Financial Services. Do the Census reports for PBX. Work Medicare secondary payor report as assigned RELATED WORK - Perform related duties and responsibilities as required SIGNATURE - Obtain proper signatures for Medicare Rights Consent for Treatment, financial forms for applying for assistance, and other forms as appropriate; assure that patient rights are distributed INFORMATION - Interview patients and/or family at time of admission, pre-admission or discharge to obtain accurate demographic, and financial information; update information on Hospitals computer system to ensure correct billing; register patients for the Laboratory and clinics after hours; provide billing information to Ambulance Services Qualifications Education: Essential: High School or GED Equivalent Experience: Essential: 2 years directly related experience Nonessential: Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Credentials: Essential: Not Applicable/Not Required Physical Conditions: Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working conditions: Essential: No or min hazard, physical risk, office environment May be required to travel to various work sites May be required or is required to rotate work shifts Department: Behavioral and Mental Health
University of New Mexico - Hospitals Edgewood, New Mexico
04/29/2026
Full time
Minimum Offer $ 16.59/hr. Maximum Offer $ 22.95/hr. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: BHO - Admitting/Registration - CPC FTE: 1.00 Full Time Shift: Days Position Summary: Perform pre-registration and registration functions for Ambulatory/Outpatient Operations area assigned; verify insurance coverage eligibility and benefits; verify required referrals and/or prior authorization are in place prior to visit; contact patients for outdated or missing demographics; professional and efficient phone call handling via telephone ACD system in a call center setting; perform as first contact for Persons in Custody of Law Enforcement Agency (PICLEA) as they arrive for care; screen patients for coverage and assist them in navigating their financial options including UNMH or other UNM Health Systems financial assistance, NM Medicaid, or other State and Federal Programs; perform intake applications for State of NM Medicaid; Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment. Detailed responsibilities: PATIENT CARE - Assist patients in locating departments; schedule and coordinate patient appointments; refer patients and families to appropriate services and resources CUSTOMER SERVICE - Provide information and assistance to internal and external customers; provide and ensure quality service and customer satisfaction DATA - Perform data entry and research using various hospital system programs DATA ENTRY - Enter various data into computer; verify data, make corrections and ensure accuracy REGISTRATION - Interview patients and/or families to obtain demographic, financial information and signatures as required; schedule new and follow-up appointments PRIOR AUTH/INSURANCE - Verify insurance coverage and benefits on patients needing an Auth; provide notification of admission and obtain auth for emergency admits; obtain authorizations for same day surgery, inpatient surgery, direct admits and any other pre scheduled stays or procedures. Provide all pertinent medical history/documentation for insurance companies and other payors in order to obtian an auth; document Cerner with correct information; Scan all documents concerning authorization and reimbursement into Siemens document imaging; may collect down payments for and copays for procedures. Create Pre Admits in Cerner as appropriate PRIOR AUTHORIZATION - Complete pre-screening process for specialty clinic appointments for referral and/or prior auth FINANCIAL ASSISTANCE - Interview patients and complete the application process for State/Government programs; maintain MOSAA certification with the State; interview and approve patients for UNM Hospital charity and discount programs FINANCIAL ASSISTANCE - Refer self-pay patients for financial assistance; make financial assistance appointments ELIGIBILITY - Determine and process eligibility for financial assistance (Including Medicaid, SCI, UNM Care, Commercial, Medicare, PHS/Indian Health Service, Salud, Self Pay) REFERRALS - Maintain a knowledge of community financial resources and refer patients appropriately (EMSA). TRAINING - Perform training with registration and admitting personnel to assure proper registration and knowledge of business practices to include financial assistance programs TRAINING - Perform outreach/training with clinical areas to ensure process flow remains tight and to maintain open communication CUSTOMER RELATIONS - Establish and maintain good rapport and effective working relationships with patients, visitors, physicians and Hospitals employees DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops LIAISON - Perform as liaison between clinic staff, providers, and the insurance company or other payors to coordinate financial benefits/ coverage and prior authorizations CODING - Assign ICD9 or ICD10, CPT codes as required by insurance companies in order to obtain authorization for services DOCUMENTATION- Send all pertinent medical documentation to insurance companies and other payors for approval. Document final authorization in Cerner and scan all paperwork into Siemens scanning FRONT DESK - Answer phones at front desk and assist walk-in patients as needed. Provide after hours/weekend information desk coverage for the hospital. Re-identify patients for Blood Bank and Health Information Management Department. Organize folders for floor visits to patients. Admit surgical patients and direct admits that present to the Admitting office. Input all pre-admits for PALS and direct admissions as appropriate. Log all admissions in the Admitting logs. PATIENT CARE - Accept and issue patient's valuables from patients and the Emergency Department Staff. Perform floor visits to interview patients after a direct admit from the Emergency Department or the clinics CASH - Reconcile and complete cash reconciliation reports; balance and post payments, contractual allowances, and denials REPORTS - Obtain police reports when appropriate for billing information for Patient Financial Services. Do the Census reports for PBX. Work Medicare secondary payor report as assigned RELATED WORK - Perform related duties and responsibilities as required SIGNATURE - Obtain proper signatures for Medicare Rights Consent for Treatment, financial forms for applying for assistance, and other forms as appropriate; assure that patient rights are distributed INFORMATION - Interview patients and/or family at time of admission, pre-admission or discharge to obtain accurate demographic, and financial information; update information on Hospitals computer system to ensure correct billing; register patients for the Laboratory and clinics after hours; provide billing information to Ambulance Services Qualifications Education: Essential: High School or GED Equivalent Experience: Essential: 2 years directly related experience Nonessential: Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Credentials: Essential: Not Applicable/Not Required Physical Conditions: Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working conditions: Essential: No or min hazard, physical risk, office environment May be required to travel to various work sites May be required or is required to rotate work shifts Department: Behavioral and Mental Health
University of New Mexico - Hospitals Moriarty, New Mexico
04/29/2026
Full time
Minimum Offer $ 16.59/hr. Maximum Offer $ 22.95/hr. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: BHO - Admitting/Registration - CPC FTE: 1.00 Full Time Shift: Days Position Summary: Perform pre-registration and registration functions for Ambulatory/Outpatient Operations area assigned; verify insurance coverage eligibility and benefits; verify required referrals and/or prior authorization are in place prior to visit; contact patients for outdated or missing demographics; professional and efficient phone call handling via telephone ACD system in a call center setting; perform as first contact for Persons in Custody of Law Enforcement Agency (PICLEA) as they arrive for care; screen patients for coverage and assist them in navigating their financial options including UNMH or other UNM Health Systems financial assistance, NM Medicaid, or other State and Federal Programs; perform intake applications for State of NM Medicaid; Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment. Detailed responsibilities: PATIENT CARE - Assist patients in locating departments; schedule and coordinate patient appointments; refer patients and families to appropriate services and resources CUSTOMER SERVICE - Provide information and assistance to internal and external customers; provide and ensure quality service and customer satisfaction DATA - Perform data entry and research using various hospital system programs DATA ENTRY - Enter various data into computer; verify data, make corrections and ensure accuracy REGISTRATION - Interview patients and/or families to obtain demographic, financial information and signatures as required; schedule new and follow-up appointments PRIOR AUTH/INSURANCE - Verify insurance coverage and benefits on patients needing an Auth; provide notification of admission and obtain auth for emergency admits; obtain authorizations for same day surgery, inpatient surgery, direct admits and any other pre scheduled stays or procedures. Provide all pertinent medical history/documentation for insurance companies and other payors in order to obtian an auth; document Cerner with correct information; Scan all documents concerning authorization and reimbursement into Siemens document imaging; may collect down payments for and copays for procedures. Create Pre Admits in Cerner as appropriate PRIOR AUTHORIZATION - Complete pre-screening process for specialty clinic appointments for referral and/or prior auth FINANCIAL ASSISTANCE - Interview patients and complete the application process for State/Government programs; maintain MOSAA certification with the State; interview and approve patients for UNM Hospital charity and discount programs FINANCIAL ASSISTANCE - Refer self-pay patients for financial assistance; make financial assistance appointments ELIGIBILITY - Determine and process eligibility for financial assistance (Including Medicaid, SCI, UNM Care, Commercial, Medicare, PHS/Indian Health Service, Salud, Self Pay) REFERRALS - Maintain a knowledge of community financial resources and refer patients appropriately (EMSA). TRAINING - Perform training with registration and admitting personnel to assure proper registration and knowledge of business practices to include financial assistance programs TRAINING - Perform outreach/training with clinical areas to ensure process flow remains tight and to maintain open communication CUSTOMER RELATIONS - Establish and maintain good rapport and effective working relationships with patients, visitors, physicians and Hospitals employees DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops LIAISON - Perform as liaison between clinic staff, providers, and the insurance company or other payors to coordinate financial benefits/ coverage and prior authorizations CODING - Assign ICD9 or ICD10, CPT codes as required by insurance companies in order to obtain authorization for services DOCUMENTATION- Send all pertinent medical documentation to insurance companies and other payors for approval. Document final authorization in Cerner and scan all paperwork into Siemens scanning FRONT DESK - Answer phones at front desk and assist walk-in patients as needed. Provide after hours/weekend information desk coverage for the hospital. Re-identify patients for Blood Bank and Health Information Management Department. Organize folders for floor visits to patients. Admit surgical patients and direct admits that present to the Admitting office. Input all pre-admits for PALS and direct admissions as appropriate. Log all admissions in the Admitting logs. PATIENT CARE - Accept and issue patient's valuables from patients and the Emergency Department Staff. Perform floor visits to interview patients after a direct admit from the Emergency Department or the clinics CASH - Reconcile and complete cash reconciliation reports; balance and post payments, contractual allowances, and denials REPORTS - Obtain police reports when appropriate for billing information for Patient Financial Services. Do the Census reports for PBX. Work Medicare secondary payor report as assigned RELATED WORK - Perform related duties and responsibilities as required SIGNATURE - Obtain proper signatures for Medicare Rights Consent for Treatment, financial forms for applying for assistance, and other forms as appropriate; assure that patient rights are distributed INFORMATION - Interview patients and/or family at time of admission, pre-admission or discharge to obtain accurate demographic, and financial information; update information on Hospitals computer system to ensure correct billing; register patients for the Laboratory and clinics after hours; provide billing information to Ambulance Services Qualifications Education: Essential: High School or GED Equivalent Experience: Essential: 2 years directly related experience Nonessential: Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Credentials: Essential: Not Applicable/Not Required Physical Conditions: Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working conditions: Essential: No or min hazard, physical risk, office environment May be required to travel to various work sites May be required or is required to rotate work shifts Department: Behavioral and Mental Health
University of New Mexico - Hospitals Albuquerque, New Mexico
04/29/2026
Full time
Sign-On Bonus Available Minimum Offer $ 22.49/hr. Maximum Offer $ 27.91/hr. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: Child Life FTE: 1.00 Full Time Shift: Days Position Summary: Provide information, therapeutic and crisis intervention, project management, health education, and conducts needs assessment and developmental screening for Pediatric patients and their families. Assist with the supervision of playrooms. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include: Neonate, Pediatric, Adolescent, Adult and Geriatric age groups. Detailed responsibilities: DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops MEETINGS - Attend meetings as required, and participate on committees as directed ETHICS - Adhere to the Child Life Code of Ethics EDUCATION - Provide education to professionals as appropriate to introduce information regarding the philosophy of Child Life and developmental and psychosocial issues DOCUMENTATION - Document patient care services and program activities in medical charts and related documentation formats in compliance with quality assurance and JCAHO standards INFORMATION - Coordinate and refer patients, families and healthcare providers to appropriate Child Life Program area and/or Family Resource Library for information about illness, pain, disease advocacy, hospitalization, human development and schooling NEEDS - Attend, collaborate and participate in regular meetings with Child Psychiatry, Pediatric Oncology and others as appropriate addressing psychosocial and developmental needs of pediatric patients/parents; determine appropriate referrals ASSESSMENT - Interview and assess the psychosocial and emotional status of patients and their families consequent to illness and hospitalization PLAY SESSIONS - Assist inpatient and outpatient coordinators with the supervision of playroom sessions and/or clinic sessions THERAPY - Plan, evaluate and provide an overall program of therapeutic interventions designed to address the psychosocial and emotional needs of hospitalized and/or outpatient children and families PAIN MANAGEMENT - Assess, develop and provide behavioral pain management techniques appropriate for individual needs ADVOCACY - Advocate individual pediatric patients/parents concerns, special needs, and rights in accordance with Family-Centered Care practices EDUCATION - Provide support and education to pediatric patients/parents regarding the grief process and promote effective and developmentally appropriate coping skills CONSULTS - Respond to consults received from hospital staff within 24 hours DOCUMENTATION - Report and/or document observations, assessments, and interventions to other health care professionals PROJECTS - Assist in developing and maintaining projects as designed by the Team Leader PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right" Qualifications Education: Essential: Internship Bachelor's Degree Nonessential: Master's Degree Education specialization: Essential: Child Life Internship Related Discipline Nonessential: Related Discipline Experience: Essential: Nonessential: Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Supervisory experience 2 years directly related experience Credentials: Essential: CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days Child Life Certification within 1 year of position Physical Conditions: Medium Work: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work. Working conditions: Essential: Sig Hazard: Chemicals, Bio Hazardous Materials req PPE Department: Clinical Nursing Support
University of New Mexico - Hospitals Albuquerque, New Mexico
04/29/2026
Full time
Pelvic Floor Physical Therapy position working in an outpatient clinic in close collaboration with Uro-gynecology providers. Services are primarily focused on Women's Health / Pelvic Floor issues however also serve men with pelvic floor pain and dysfunction. UNMH is New Mexico's only Level 1 trauma center and the state's premier teaching hospital. Members of the Women's Health P.T. team often collaborate with the providers to present continuing education programs and frequently participate in Uro-gynecology fellows' interviews and research. Educational opportunities abound. Many of our therapists also teach in the UNM Physical Therapy program. Experience preferred however, new grads are welcome and, if selected, will be supported with a strong mentorship program. Sign-On Bonus Available Relocation Assistance Available Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials Minimum Offer $ 40.04/hr. Maximum Offer $ 56.28/hr. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: WHC Physical Therapy FTE: 1.00 Full Time Shift: Days Position Summary: Organize and deliver medically-prescribed physical therapy to restore function and prevent disability following disease, injury or loss of a body part. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include Neonate, Pediatric, Adolescent, Adult, and Geriatric age groups. Detailed responsibilities: THERAPY - Evaluate patient to determine treatment goals; outline delivery of therapy according to assessed needs; plan therapy program involving physical means to include exercise, massage, heat, sound, water, light, and electricity EVALUATION - Apply methodology for evaluation of functional ability CONSULTATION - Consult with medical staff on patient care EDUCATION - Educate patient in use of specialized equipment, posture control, and therapeutic procedures INSTRUCTION - Instruct caregivers on prescribed physical therapy regimen; instruct patients and caregivers on home and personal safety in various environments THERAPY - Adapt therapy techniques to meet patient needs TRAINING - Conduct training for medical, nursing and ancillary personnel in therapy techniques and objectives; provide clinical direction through mentoring, planning and implementing staff in-service training SUPERVISION - Supervise and instruct Physical Therapy students and volunteers as delegated; delegate patient treatment responsibilities to ancillary staff as appropriate DOCUMENTATION - Document all patient care activities; process patient billing MODIFICATIONS - Assess home environment for modifications; make recommendations on modifications needed to maximize daily living activities SUPPLIES & EQUIPMENT - Order supplies and equipment INSURANCE - Complete insurance documentation as required CUSTOMER RELATIONS - Establish and maintain good rapport and effective working relationships with patients, visitors, physicians and Hospitals employees DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right" Qualifications Education: Essential: Bachelor's Degree Education specialization: Essential: Related Discipline Experience: Essential: Nonessential: Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo 1 year directly related experience Credentials: Essential: CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days NM Physical Therapist License or Temporary License Physical Conditions: Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work. Working conditions: Essential: Med Haz: Mod exposure to chemicals/dangerous equip/materials Tuberculosis testing is completed upon hire and additionally as required Department: Clinical Care
University of New Mexico - Hospitals Albuquerque, New Mexico
04/29/2026
Full time
Counselor Social Worker & Clinical Sign-on Bonus and Relocation Assistance available! Receive 17% weekday nights, 26% weekend nights, or 15% weekend day shift differentials! Now hiring for provisional, Non - Clinical and Clinical license! PRN Opportunities Available Part Time Opportunities Available GRADUATE COUNSELOR SOCIAL WKR Pay Rate: $22.49 - $33.74 LICENSES/CERTIFICATIONS: Provisional license in Counseling or Social Work COUNSELOR SOCIAL WKR Pay Rate: $26.22 - $39.33 LICENSES/CERTIFICATIONS: LMSW or LPC or LMHC CLINICAL COUNSELOR SOCIAL WKR Pay Rate: $28.32 - $42.48 LICENSES/CERTIFICATIONS: One of the following: Licensed Professional Clinical Counselor (LPCC) in State of New Mexico Licensed Clinical Social Worker (LCSW) in State of New Mexico Marriage and Family Therapist License State of New Mexico PhD in a related discipline Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Behavioral Health Clinical Services The Behavioral Health Clinical Service line includes a number of Behavioral Health clinics across the hospital system. Your application may be considered for any of the below programs. We will work with you to find the best fit. Provide, oversee, and/or administer a wide range of psychosocial evaluation/assessment, diagnostic, counseling therapy, crisis intervention, and/or case management services in a high-intensity clinical environment which requires a high degree of independent decision-making. Provide clinical training to provisional counselors/social workers, students, and/or interns engaged in related therapeutic/patient care activities, as appropriate to the individual position. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include pediatric, adolescent, adult and geriatric age groups. ASAP: Outpatient substance use treatment center. Services include individual/group therapy and walk-in counseling. Clinic works collaboratively with psychiatry, medication management, medication for opiate use disorders, primary care and case management. In addition, we offer an Intensive Outpatient Program for a higher level of care. Behavior Response Team: Completes assessments and provides brief therapeutic support in the Emergency Departments and on the inpatient medical floors, and teleservices and in the community for the Mobile Response Team. This team works with all ages. This program currently operates 7 days a week with evening hours M-F this role is a 4/10s schedule with one weekend day. Crisis Triage Center: Intended to assist adults in our community with stabilization and to engage in support services so they can effectively transition to outpatient care and to prevent inpatient hospitalizations. Therapists are expected to complete intake assessments, safety planning, individual sessions, and to facilitate one group a day. This role is a 4-10s schedule with one weekend day. Integrated Behavioral Health: This is an integrated care service delivery model to address problems identified during primary or specialty care visits that are negatively affecting the patient's medical concerns or psychological functioning. They will also provide consultation to colleagues about the role of mental health and illness in how to understand a patient's functioning in the medical environment . Metropolitan Detention Center: MDC PSU Counselors, take crisis calls throughout the jail. Assess for all inmates needing mental health services upon arrival to the jail, provide clearances on housing units, assess for Suicidal Ideation. In addition, these clinicians provide individual therapy, run meetings with security weekly, and may do integrated care for those receiving methadone/Suboxone. Additional $6.00/hr. Safety Incentive Increase Cell phone and/or smart devices are not allowed on persons for this position at MDC, unless there is a documented medical condition. Licensure/Certification Requirements - CPR Certification for Healthcare/BLS Providers or for Professional Rescuers or must obtain within 30 calendar days of date of position - Valid New Mexico Driver's License - Must obtain UNM Vehicle Operator's Permit w/i 60 days of position -MDC Clearance Multi-Systematic Therapy: Is an intensive community-based family service that provides family therapy in the home and incorporates all systems that affect the family including, but not exclusive to, school, legal and family's identified formal and non-formal support system. This clinic serves patients 12-17 years old to promote pro-social behaviors and reduce the risk of out of home placement. Outpatient Psychotherapy Clinic: This outpatient clinic serves the adult and senior populations. We provide short-term evidence-based therapy through scheduled sessions and same-day walk-in appointments in an exciting and fast paced environment. We are looking for clinicians who thrive in a supportive, team-based environment and are passionate about providing accessible, high-quality care. Pediatric and Adult Inpatient Units: Acute level of care in an inpatient unit for either children or adults due to danger to self, danger to others or due to grave disability. Treatment focus is on stabilization of symptoms, brief treatment modalities, medication interventions and discharge planning. This position works closely and collaboratively with a multidisciplinary team in a milieu setting. Programs for Children and Adolescents: This is an outpatient therapy clinic that provides therapy for ages 5-18. We are a generalist clinic that treats a wide range of mental health presentations. We offer group therapy services and partner with psychiatry. We offer training opportunities in a range of treatment modalities and offer weekly consultation to support treatment and staff wellness. Young Adult Clinic: This clinic offers services for at risk youth ages 15-26. The YAC team utilizes psychotherapy, case management, peer support and psychiatry to empower and assist youth in overcoming mental health struggles by fostering independence in many aspects of life including school, employment, housing, financial independence, medical care, and socialization. Department: Behavioral and Mental Health
University of New Mexico - Hospitals Albuquerque, New Mexico
04/29/2026
Full time
Sign-On Bonus Available Relocation Assistance Available Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials Minimum Offer $ 34.84/hr. Maximum Offer $ 47.33/hr. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: Behavioral Svcs at MATS Center FTE: 0.90 Full Time Shift: Days Position Summary: Provide professional nursing care for assigned patients in a mental health/psychiatric environment. Design nursing care plans and assist in the development of overall care plans for psychiatric patients, ensure administration of appropriate overall care in a manner conducive to recovery. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include pediatric, adolescent, adult and geriatric age groups. Detailed responsibilities: PATIENT CARE - Interview, examine, and assess the health status of psychiatric patients with various cognitive, emotional, developmental, social, and behavioral disorders PATIENT CARE - Observe patient behavior, activities, and mental status; perform triage and crisis intervention PATIENT CARE - Write treatment plans; coordinate patient drug and procedure activities; administer medication and treatment; provide and coordinate nursing care of assigned patients; may facilitate group therapy and/or education sessions PATIENT CARE - Chart and report observed symptoms, reactions, treatments, and changes in the patients' conditions; collect and document data and information; may perform computerized data entry PATIENT CARE - Perform nursing intakes, draw blood and other patient specimens; may perform or coordinate laboratory tests PATIENT CARE - Educate patients and families on treatment regimens, management of side effects, and compliance with the treatment plans; provide emotional support and acts as advocate for patients and families PATIENT CARE - Provide information and facilitate communication between physicians, medical students, staff, patients, families, and community; coordinate and consult with a milieu of service providers POLICY & PROCEDURE - Follow established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops ADMINISTRATION - Perform various administrative functions such as monitoring expenditures and preparing reports and correspondence; may participate in a variety of research projects to develop service plans; may propose changes to program policies and procedures PRECEPTOR - Participate in orientation, and having successfully completed preceptor training, assume precepting and evaluation responsibilities of new personnel TESTS AND PROCEDURES - Assist with special tests and procedures, ensure proper consent has been obtained EMERGENCY MEASURES - Assist with or institute emergency measures for sudden, adverse developments in patients MEDICATION - Administer medication, including IV medication, via the Seven Rights; document and communicate clinical findings ENVIRONMENT - Maintain a safe, comfortable, and therapeutic environment for patients/families in accordance with Hospitals standards PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right" Qualifications Education: Essential: Program Graduate Nonessential: Bachelor's Degree Education specialization: Essential: Nationally Accredited Nursing Graduate Nonessential: Nursing Experience: Essential: Nonessential: Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo 1 year directly related experience Credentials: Essential: CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days RN in NM or as allowed by reciprocal agreement by NM Physical Conditions: Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work. Working conditions: Essential: Sig Haz: Physical risk/injuries due to combative patients Sig Hazard: Chemicals, Bio Hazardous Materials req PPE Department: Registered Nurse
University of New Mexico - Hospitals Albuquerque, New Mexico
04/29/2026
Full time
Pelvic Floor Physical Therapy position working in an outpatient clinic in close collaboration with Uro-gynecology providers. Services are primarily focused on Women's Health / Pelvic Floor issues however also serve men with pelvic floor pain and dysfunction. UNMH is New Mexico's only Level 1 trauma center and the state's premier teaching hospital. Members of the Women's Health P.T. team often collaborate with the providers to present continuing education programs and frequently participate in Uro-gynecology fellows' interviews and research. Educational opportunities abound. Many of our therapists also teach in the UNM Physical Therapy program. Experience preferred however, new grads are welcome and, if selected, will be supported with a strong mentorship program. Sign-On Bonus Available Relocation Assistance Available Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials Minimum Offer $ 40.04/hr. Maximum Offer $ 56.28/hr. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: WHC Physical Therapy FTE: 1.00 Full Time Shift: Days Position Summary: Organize and deliver medically-prescribed physical therapy to restore function and prevent disability following disease, injury or loss of a body part. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include Neonate, Pediatric, Adolescent, Adult, and Geriatric age groups. Detailed responsibilities: THERAPY - Evaluate patient to determine treatment goals; outline delivery of therapy according to assessed needs; plan therapy program involving physical means to include exercise, massage, heat, sound, water, light, and electricity EVALUATION - Apply methodology for evaluation of functional ability CONSULTATION - Consult with medical staff on patient care EDUCATION - Educate patient in use of specialized equipment, posture control, and therapeutic procedures INSTRUCTION - Instruct caregivers on prescribed physical therapy regimen; instruct patients and caregivers on home and personal safety in various environments THERAPY - Adapt therapy techniques to meet patient needs TRAINING - Conduct training for medical, nursing and ancillary personnel in therapy techniques and objectives; provide clinical direction through mentoring, planning and implementing staff in-service training SUPERVISION - Supervise and instruct Physical Therapy students and volunteers as delegated; delegate patient treatment responsibilities to ancillary staff as appropriate DOCUMENTATION - Document all patient care activities; process patient billing MODIFICATIONS - Assess home environment for modifications; make recommendations on modifications needed to maximize daily living activities SUPPLIES & EQUIPMENT - Order supplies and equipment INSURANCE - Complete insurance documentation as required CUSTOMER RELATIONS - Establish and maintain good rapport and effective working relationships with patients, visitors, physicians and Hospitals employees DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right" Qualifications Education: Essential: Bachelor's Degree Education specialization: Essential: Related Discipline Experience: Essential: Nonessential: Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo 1 year directly related experience Credentials: Essential: CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days NM Physical Therapist License or Temporary License Physical Conditions: Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work. Working conditions: Essential: Med Haz: Mod exposure to chemicals/dangerous equip/materials Tuberculosis testing is completed upon hire and additionally as required Department: Clinical Care
University of New Mexico - Hospitals Albuquerque, New Mexico
04/29/2026
Full time
Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentialsMinimum Offer$ 19.28/hr.Maximum Offer$ 28.91/hr.Compensation DisclaimerCompensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: Rapid Response Team FTE: 0.90 Full Time Shift: Nights Position Summary: Provide direct patient care under the guidelines and protocols provided by the UNMH Rapid Response Medical Director. Identify patients who are in need or will benefit from higher level of care and help implement that care to reduce mortality in the hospital. Operate within the scope of practice as defined by the New Mexico Bureau of Emergency Medical Services and any UNMH approved Rapid Response special skills. Work in conjunction with all UNMH staff to assist with inpatient, outpatient, visitor and employee care. Help and facilitate transfer of patients to or from UNMH to any facility necessary for patient care and allowed by regulatory bodies. Function as a patient advocate. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include: Neonate, Pediatric, Adolescent, Adult and Geriatric age groups. Detailed responsibilities: TEAM RESPONSE - Work in conjunction with Rapid Response Paramedics to respond with multiple teams across the hospital complex to include, but not limited to, the DR. Heart team, the Stroke Alert Team, the DART Team, and the Sepsis Response Team; provide essential rapid communication and act as a patient care advocate/ liaison between multiple departments to decrease patient mortality and improve patient outcomes TRANSPORT - Transport patients to and from UNMH utilizing ILS measures to ensure patient and provider safety. Under guidance of medical direction, perform patient assessment and provide necessary interventions. Responsible for maintaining and stocking vehicles to fulfill all regulatory requirements PATIENT CARE - Provide Basic life support up to advanced life support to include defibrillation, medication administration, Supraglottic airway insertion, suctioning, interosseous catheter Insertion, perform 12-lead EKG's and chemical blood glucose tests PATIENT CARE - Perform patient care; work with RRT Paramedic to stabilize patients and guide care until providers arrive; triage emergency care (outpatient response on hospital property to emergency department); stabilize and/or prepare patient for transport; document all patent care activities; respond to hospital non-patient emergencies PATIENT CARE - Perform ultrasound guided peripheral venous puncture, blood draws, and IV fluid therapy, drug administration and other skills providers may request PATIENT CARE - Administer intramuscular and subcutaneous injections, topical application, sublingual and intravenous administration of medications via the seven rights; provide for nebulized drug administration; document and communicate clinical findings ENVIRONMENT - Maintain a safe, comfortable, and therapeutic environment for patients/families in accordance with Hospitals standards EQUIPMENT & SUPPLIES - Monitor and stock supply areas; maintain equipment as appropriate MEETINGS - Attend education sessions, department and other meetings as appropriate CUSTOMER RELATIONS - Establish and maintain good rapport and effective working relationships with patients, visitors, physicians and Hospitals employees QUALITY - Participate in department quality programs ORIENTATION - Assist in orienting new employees as required DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right" Qualifications Education: Essential: High School or GED Equivalent Nonessential: Enrolled Education specialization: Nonessential: Healthcare Related Higher Education Courses Experience: Essential: 1 year directly related experience Nonessential: 3 years directly related experience Credentials: Essential: Emergency Medical Technician Intermediate License CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days UNMH basic arrhythmia course w/in 3 mos of position CEVO Course within 3 months of position Ultrasound guided IV course w/in 3 monts of position Advanced Cardiac Life Support Certification w/in 6 months PALS w/in 6 months of position DOT Medical Certification within 60 days of position Valid New Mexico Driver's License UNM Vehicle Operator's Permit w/in 60 days Nonessential: Advanced Cardiac Life Support Certification PALS Physical Conditions: Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work. Working conditions: Essential: Sig Haz: Physical risk/injuries due to combative patients Sig Hazard: Chemicals, Bio Hazardous Materials req PPE May drive on/off UNMH grounds, traffic/vehicle exposure Weather exposure: rain, ice, wind, snow, sun possible Tuberculosis testing is completed upon hire and additionally as required Subject to random alcohol and substance testing Department: Clinical Nursing Support
University of New Mexico - Hospitals Albuquerque, New Mexico
04/29/2026
Full time
Sign-On Bonus Available Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentialsMinimum Offer$ 16.09/hr.Maximum Offer$ 24.79/hr.Compensation DisclaimerCompensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.Department: Neuroscience ICU FTE: 0.90 Full Time Shift: Nights Position Summary: Provide basic patient care to include tube insertion, wound care and phlebotomy. Assist in planning, organizing, implementing and evaluating the activities occurring in the nursing station by performing clerical and receptionist duties and maintaining the physical environment of the area. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include Neonate, Pediatric, Adolescent, Adult and Geriatric age groups. Detailed responsibilities: PATIENT OBSERVATION - Observe patient to ensure their safety and well being; report observations to Charge Nurse or appropriate designee PATIENT CARE - Provide basic patient care; take and record vital signs to include temperature, pulse, respiration, weight, height, blood pressure and intake-output measurements PATIENT CARE - Assist with activities of daily living (ADL): meals, ambulation, hygiene, linen change and toileting as instructed PATIENT CARE - Maintain therapeutic plan of care and minute to minute care of patient who is at extreme risk to self or others PATIENT CARE - Complete documentation as required on the Electronic Medical Record PATIENT CARE - Complete specific skills listed in the "University of New Mexico, Unlicensed Assistive Personnel Specific Functions" Matrix DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right" PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable Qualifications Education: Essential: High School or GED Equivalent Training Education specialization: Essential: MA or PCT or CNA or DD214 or 2 sem nurs schl or UNMH Tech Experience: Essential: 1 year directly related experience Nonessential: Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Credentials: Essential: CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days Nonessential: Medical Terminology course w/in six months of position Physical Conditions: Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work. Working conditions: Essential: Sig Hazard: Chemicals, Bio Hazardous Materials req PPE Limited access to med room. Med Admin Policy, Att A Tuberculosis testing is completed upon hire and additionally as required Department: Clinical Nursing Support
University of New Mexico - Hospitals Corrales, New Mexico
04/28/2026
Full time
Minimum Offer $ 16.59/hr. Maximum Offer $ 22.95/hr. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: BHO - Admitting/Registration - CPC FTE: 1.00 Full Time Shift: Days Position Summary: Perform pre-registration and registration functions for Ambulatory/Outpatient Operations area assigned; verify insurance coverage eligibility and benefits; verify required referrals and/or prior authorization are in place prior to visit; contact patients for outdated or missing demographics; professional and efficient phone call handling via telephone ACD system in a call center setting; perform as first contact for Persons in Custody of Law Enforcement Agency (PICLEA) as they arrive for care; screen patients for coverage and assist them in navigating their financial options including UNMH or other UNM Health Systems financial assistance, NM Medicaid, or other State and Federal Programs; perform intake applications for State of NM Medicaid; Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment. Detailed responsibilities: PATIENT CARE - Assist patients in locating departments; schedule and coordinate patient appointments; refer patients and families to appropriate services and resources CUSTOMER SERVICE - Provide information and assistance to internal and external customers; provide and ensure quality service and customer satisfaction DATA - Perform data entry and research using various hospital system programs DATA ENTRY - Enter various data into computer; verify data, make corrections and ensure accuracy REGISTRATION - Interview patients and/or families to obtain demographic, financial information and signatures as required; schedule new and follow-up appointments PRIOR AUTH/INSURANCE - Verify insurance coverage and benefits on patients needing an Auth; provide notification of admission and obtain auth for emergency admits; obtain authorizations for same day surgery, inpatient surgery, direct admits and any other pre scheduled stays or procedures. Provide all pertinent medical history/documentation for insurance companies and other payors in order to obtian an auth; document Cerner with correct information; Scan all documents concerning authorization and reimbursement into Siemens document imaging; may collect down payments for and copays for procedures. Create Pre Admits in Cerner as appropriate PRIOR AUTHORIZATION - Complete pre-screening process for specialty clinic appointments for referral and/or prior auth FINANCIAL ASSISTANCE - Interview patients and complete the application process for State/Government programs; maintain MOSAA certification with the State; interview and approve patients for UNM Hospital charity and discount programs FINANCIAL ASSISTANCE - Refer self-pay patients for financial assistance; make financial assistance appointments ELIGIBILITY - Determine and process eligibility for financial assistance (Including Medicaid, SCI, UNM Care, Commercial, Medicare, PHS/Indian Health Service, Salud, Self Pay) REFERRALS - Maintain a knowledge of community financial resources and refer patients appropriately (EMSA). TRAINING - Perform training with registration and admitting personnel to assure proper registration and knowledge of business practices to include financial assistance programs TRAINING - Perform outreach/training with clinical areas to ensure process flow remains tight and to maintain open communication CUSTOMER RELATIONS - Establish and maintain good rapport and effective working relationships with patients, visitors, physicians and Hospitals employees DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops LIAISON - Perform as liaison between clinic staff, providers, and the insurance company or other payors to coordinate financial benefits/ coverage and prior authorizations CODING - Assign ICD9 or ICD10, CPT codes as required by insurance companies in order to obtain authorization for services DOCUMENTATION- Send all pertinent medical documentation to insurance companies and other payors for approval. Document final authorization in Cerner and scan all paperwork into Siemens scanning FRONT DESK - Answer phones at front desk and assist walk-in patients as needed. Provide after hours/weekend information desk coverage for the hospital. Re-identify patients for Blood Bank and Health Information Management Department. Organize folders for floor visits to patients. Admit surgical patients and direct admits that present to the Admitting office. Input all pre-admits for PALS and direct admissions as appropriate. Log all admissions in the Admitting logs. PATIENT CARE - Accept and issue patient's valuables from patients and the Emergency Department Staff. Perform floor visits to interview patients after a direct admit from the Emergency Department or the clinics CASH - Reconcile and complete cash reconciliation reports; balance and post payments, contractual allowances, and denials REPORTS - Obtain police reports when appropriate for billing information for Patient Financial Services. Do the Census reports for PBX. Work Medicare secondary payor report as assigned RELATED WORK - Perform related duties and responsibilities as required SIGNATURE - Obtain proper signatures for Medicare Rights Consent for Treatment, financial forms for applying for assistance, and other forms as appropriate; assure that patient rights are distributed INFORMATION - Interview patients and/or family at time of admission, pre-admission or discharge to obtain accurate demographic, and financial information; update information on Hospitals computer system to ensure correct billing; register patients for the Laboratory and clinics after hours; provide billing information to Ambulance Services Qualifications Education: Essential: High School or GED Equivalent Experience: Essential: 2 years directly related experience Nonessential: Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Credentials: Essential: Not Applicable/Not Required Physical Conditions: Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working conditions: Essential: No or min hazard, physical risk, office environment May be required to travel to various work sites May be required or is required to rotate work shifts Department: Behavioral and Mental Health
University of New Mexico - Hospitals Albuquerque, New Mexico
04/28/2026
Full time
Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentialsMinimum Offer$ 16.09/hr.Maximum Offer$ 18.93/hr.Compensation DisclaimerCompensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.Department: Rehabilitation Outpatient 1025 FTE: 1.00 Full Time Shift: Days Position Summary: Assist physical therapists, physical therapist assistants, occupational therapists, occupational therapist assistants, and speech-language pathologists with therapy services to pediatric, adolescent, adult and geriatric age groups. Patient care assignment may include assisting with wound management, equipment fitting and fabrication, therapy interventions requiring the need for additional support, or the provision of non-skilled/non-billable services that are within competence level and which follow state regulations for each licensed group (20%). Clerical assignment may include data collection and entry, assisting frontline with patient calls and scheduling, communication with providers and care management, and ordering, stocking, and inventory of supplies (40%). Perform maintenance tasks such as cleaning and monitoring temperature logs for compliance (40%). Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include Neonate, Pediatric, Adolescent, Adult and Geriatric age groups Detailed responsibilities: PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right" ADMINISTRATION - Assist in the collection and documentation of patient information into the electronic medical record; maintain patient charts and other documentation as required in accordance with Hospital and departmental procedures and standards ADMINISTRATION - Ability to utilize multiple computer programs including Microsoft Excel, Microsoft Word, Cerner EMR, and TigerConnect ADMINISTRATION - Order equipment and supplies through Lawson as directed by supervisor; communicate with vendors to obtain quotes; track fulfillment status and backorders ADMINISTRATION - Mail and prepare correspondence, prepare documents to be scanned into the medical record, scan documents to the medical record, assist with scheduling patients and faxing documents CLEANING - Help maintain safe and cleanly environment for patients and therapists by cleaning items used by patients, keeping areas free of clutter, and keeping equipment and floors clean COMMUNICATION- Communicate with extradepartmental personnel which may include providers, care management, nursing staff, or other members of the care team to facilitate highly coordinated patient care via Cerner Millenium Applications, TigerConnect, and other communication methods COMPLIANCE - Maintain clinic cleaning and temperature logs, follow equipment/machine cleaning schedules, perform environmental scan COST CONTROL - Utilize parts and supplies in a manner that maximizes efficient and cost-effective utilization of resources CUSTOMER SERVICE - Provide information and assistance to internal and external customers; provide and ensure quality service and customer satisfaction; coordinate non-patient care activities DATA ENTRY - Enter requested data into computers, verify data, make corrections as needed, and ensure accuracy to assist with process improvement projects or other clinic data collection needs EQUIPMENT - Maintain a sanitary work area to include patient care rooms, equipment and instruments; report equipment malfunctions FACILITIES- Assist in care and maintenance of department facilities FRONTLINE ASSISTANCE - Occasionally staff the front desk to assist with patient check in and check out, call patients to help with scheduling or patient reminder calls and/or to relaying information to clinical or non-clinical staff ORIENTATION - Train new employees in departmental procedures; assist in department volunteer orientation PATIENT CARE - Demonstrate competence in patient care delivery according to department guidelines for support staff by assisting therapists with patient treatment activities as directed by supervising therapist in a timely and accurate manner; help prepare patient areas for treatment sessions PATIENT CARE - Take and/or record vital signs to include temperature, pulse, respiration, oxygen saturation, weight, height and, blood pressure SUPPLIES- Assist with inventory management of specialty supplies including appropriate billing of equipment; assist therapists with obtaining custom orders; maintain pyxis inventory in areas with pyxis machines TRAINING - Attend in-service educational programs; attend staff meetings CLEAN TECHNIQUE - Learn and demonstrate clean and aseptic technique practices, to include: opening sterile supplies and instruments, clean room set-up, assist with patient preparation including dressing removal, peri-wound and basic wound cleansing FABRICATION - Assist in splinting patients under supervision of physical or occupational therapist; assist in fabrication of custom items related to patient care, which may include sewing PATIENT CARE- Assist with setting up interpreter services and preparing patients for treatment sessions Qualifications Education: Essential: High School or GED Equivalent Experience: Essential: No minimum experience required Nonessential: 1 year directly related experience Credentials: Essential: CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days Physical Conditions: Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work. Working conditions: Essential: Sig Hazard: Chemicals, Bio Hazardous Materials req PPE Tuberculosis testing is completed upon hire and additionally as required Department: Clinical Nursing Support
University of New Mexico - Hospitals Albuquerque, New Mexico
04/28/2026
Full time
Sign-On Bonus Available Minimum Offer $ 22.49/hr. Maximum Offer $ 27.91/hr. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: Child Life FTE: 1.00 Full Time Shift: Days Position Summary: Provide information, therapeutic and crisis intervention, project management, health education, and conducts needs assessment and developmental screening for Pediatric patients and their families. Assist with the supervision of playrooms. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include: Neonate, Pediatric, Adolescent, Adult and Geriatric age groups. Detailed responsibilities: DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops MEETINGS - Attend meetings as required, and participate on committees as directed ETHICS - Adhere to the Child Life Code of Ethics EDUCATION - Provide education to professionals as appropriate to introduce information regarding the philosophy of Child Life and developmental and psychosocial issues DOCUMENTATION - Document patient care services and program activities in medical charts and related documentation formats in compliance with quality assurance and JCAHO standards INFORMATION - Coordinate and refer patients, families and healthcare providers to appropriate Child Life Program area and/or Family Resource Library for information about illness, pain, disease advocacy, hospitalization, human development and schooling NEEDS - Attend, collaborate and participate in regular meetings with Child Psychiatry, Pediatric Oncology and others as appropriate addressing psychosocial and developmental needs of pediatric patients/parents; determine appropriate referrals ASSESSMENT - Interview and assess the psychosocial and emotional status of patients and their families consequent to illness and hospitalization PLAY SESSIONS - Assist inpatient and outpatient coordinators with the supervision of playroom sessions and/or clinic sessions THERAPY - Plan, evaluate and provide an overall program of therapeutic interventions designed to address the psychosocial and emotional needs of hospitalized and/or outpatient children and families PAIN MANAGEMENT - Assess, develop and provide behavioral pain management techniques appropriate for individual needs ADVOCACY - Advocate individual pediatric patients/parents concerns, special needs, and rights in accordance with Family-Centered Care practices EDUCATION - Provide support and education to pediatric patients/parents regarding the grief process and promote effective and developmentally appropriate coping skills CONSULTS - Respond to consults received from hospital staff within 24 hours DOCUMENTATION - Report and/or document observations, assessments, and interventions to other health care professionals PROJECTS - Assist in developing and maintaining projects as designed by the Team Leader PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right" Qualifications Education: Essential: Internship Bachelor's Degree Nonessential: Master's Degree Education specialization: Essential: Child Life Internship Related Discipline Nonessential: Related Discipline Experience: Essential: Nonessential: Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Supervisory experience 2 years directly related experience Credentials: Essential: CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days Child Life Certification within 1 year of position Physical Conditions: Medium Work: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work. Working conditions: Essential: Sig Hazard: Chemicals, Bio Hazardous Materials req PPE Department: Clinical Nursing Support
University of New Mexico - Hospitals Rio Rancho, New Mexico
04/28/2026
Full time
Sign-On Bonus AvailableMinimum Offer$ 16.99/hr.Maximum Offer$ 26.78/hr.Compensation DisclaimerCompensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: Orthopaedics Clinic - SRMC FTE: 1.00 Full Time Shift: Days Position Summary: Perform a variety of front and back office clerical duties in support of assigned area to include but not limited to collecting patient data, obtaining patient medical history; performing treatment procedures, preparing instruments for sterilization; maintaining a sanitary work area; coordinating and scheduling appointments and verifying medical coverage. May perform a variety of clerical duties to include basic cashiering duties. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups. Detailed responsibilities: PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols RELATED WORK - Perform related duties and responsibilities as required PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes CASHIER - Perform basic cashiering duties; collect monies for various activities; close and balance cash register PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right" PATIENT CARE - Assist in preparation of patient care to include the admission, transfer and discharge process; phone in prescriptions; assist the provider with a variety of treatment procedures as requested to include setting up sterile fields and chaperoning PATIENT CARE - Perform routine non-invasive treatment procedures to include saturation, administration and urine dipsticks; may perform invasive procedures to include but not limited to phlebotomy, ear irrigation, catheterization, and EKG's PATIENT CARE - Perform basic patient initial screening; intakes and records vital signs; records chief complaints; patient data collection; report any changes in condition or behavior of patients to appropriate personnel DATA - Enter various data into computer and forms; verify data, make corrections and ensure accuracy; schedule patient appointments; answer and direct phone calls as requested; take and relay messages to providers ENVIRONMENT - Maintain a sanitary work area to include patient care rooms, equipment and instruments; report equipment problems; order and stock supplies; maintain appropriate PAR levels CUSTOMER SERVICE - Provide and ensure quality service and customer satisfaction MEDICATION - Administer medication, including Parenteral (IM, SQ, ID); Oral Drops, Eye Drops, and Oral via Seven Rights; document and communicate clinical findings (After completion of UNMH MA Medication Administration course) PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable Qualifications Education: Essential: High School or GED Equivalent Program Graduate Course Education specialization: Essential: MA accred pgm graduate or 2 yrs MA experience on DD Form 214 UNMH MA Safe Med Admin Course Completion w/in 90 Days Experience: Essential: No minimum experience required Nonessential: Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo 2 years directly related experience Credentials: Essential: CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days CMA, RMA, AMT, AAMA, NRCMA, CCMA, etc Physical Conditions: Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work. Working conditions: Essential: Sig Hazard: Chemicals, Bio Hazardous Materials req PPE May be required to travel to various work sites Limited access to med room. Med Admin Policy, Att A May be required or is required to rotate work shifts Tuberculosis testing is completed upon hire and additionally as required Department: Clinical Nursing Support
University of New Mexico - Hospitals Albuquerque, New Mexico
04/28/2026
Full time
RN INPATIENT - All Progressive Care Units (PCU) - Day & Night Shifts - University of New Mexico Hospital - Albuquerque We have immediate RN hiring across our PCU departments. All shifts available! Part Time & Full Time. Apply and we will have a hiring manager contact you within 48 hours to discuss your interests and placement. Sign-On Bonus Available Relocation Assistance Available Rate based on experience: Minimum $34.84 (RN Inpatient II) to Max: $47.33 (RN Inpatient V) Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. CURRENTLY HIRING: Coronary Care Subacute Adult Oncology Serve patients who are receiving chemotherapy, stem cell transplants, radiation and more. We also participate in research measures aimed at preventing and treating cancer diagnoses. We are New Mexico's only NCI designated Comprehensive Cancer Center and one of only 51 in the United States. Family Medicine Inpatient (3-N) Patient population ranges from End Stage Renal Disease, Liver Failure, Mobility Issues, Surgical and more. We also are the secondary unit for Cystic Fibrosis patients. Gen Med/SAC (4-W) Care for patients with many different conditions and disease processes. Our specialized care population are patients with Pulmonary Arterial Hypertension. General Medicine (5-W) Care for patients with many different conditions and disease processes. Our specialized care population are patients with Cystic Fibrosis. We also were the primary COVID unit during the height of the pandemic. General Surgery/Transplant (6-S) Care for primarily pre-op and post-op renal transplant patients as well as some patients needing to be treated for transplant rejection. We also care for surgical oncology, hepatobiliary and general surgery patients. Trauma Subacute (4-E) Patient population consists of primarily trauma patients along with specialties such as chronic pain, complex ENT patients, and everything in between. Orthopedics (3-S) Care for patients with many different conditions and disease processes. Our specialized care population are patients with Pulmonary Arterial Hypertension. Surgical Specialty Unit (4-S) Service a wide variety of patient populations being cared by services such as General Surgery, Emergency General Surgery, Urology, Plastics and more. We see a lot of patients with surgical drains, complicated wounds, wound VAC's, chest tubes, indwelling urinary catheters, ostomies and the occasional trach. Neuroscience (5-S) Serve patients who have experienced stroke, seizures, traumatic brain injuries, spinal injuries, multiple sclerosis and more. We have been designated by the American Heart Association/American Stroke Association as a Primary Advanced Stroke Center. JOB SUMMARY Work within the nursing process to provide direct nursing care to assigned patients. Provide clinical leadership for other staff and assume relief charge duties when designated. Serve as a role model to promote a positive work environment and quality patient care. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include Neonate, Pediatric, Adolescent, Adult and Geriatric age groups. ESSENTIAL FUNCTIONS - Essential and other responsibilities and duties may include but are not limited to the following: PATIENT CARE - Deliver safe direct care to an assigned group of patients as required POLICIES - Work within Hospitals, Nursing division and departmental policies CARE PLAN - Work in collaboration with the healthcare team, implement and document individualized care plans incorporating age specific considerations, including discharge planning and patient/family teaching TESTS AND PROCEDURES - Assist with special tests and procedures, ensure proper consent has been obtained PARTICIPATION - Participate in orientation; upon successful completion of preceptor training assume precepting and evaluation responsibilities of new personnel EMERGENCY MEASURES - Assist with or institute emergency measures for sudden, adverse developments in patients MEDICAL RECORDS - Ensure that patient medical records contain necessary information INQUIRIES - Answer telephones and triage calls as per departmental policy MEDICATION - Administer medication, including IV medication, via the Seven Rights; document and communicate clinical findings ENVIRONMENT - Maintain a safe, comfortable, and therapeutic environment for patients/families in accordance with Hospitals standards DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right" MINIMUM QUALIFICATIONS EDUCATION: Nursing program (nationally accredited) graduate CERTIFICATIONS: RN MATRIX - Complete and maintain unit/clinic based required certifications and competencies as listed in the department expectations/and or the unit/clinic education matrix LICENSES/CERTIFICATIONS: Licensed Registered Nurse (RN) in State of New Mexico or as allowed by reciprocal agreement by State of New Mexico CPR Certification for Healthcare/BLS Providers or for Professional Rescuers or must obtain within 30 calendar days of date of position TESTING REQUIREMENTS: Obtain UNMH IV Verification within 6 months of position Tuberculosis testing is completed upon hire and additionally as required PREFERRED QUALIFICATIONS PREFERRED EDUCATION: Bachelor's Degree of Science in Nursing PREFERRED EXPERIENCE: Bilingual English/Spanish Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo PREFERRED LICENSURE/CERTIFICATION: Nationally Certified in area of specialty WORKING CONDITIONS ENVIRONMENTAL CONDITIONS: Sig Hazard: Chemicals, bio hazardous materials requiring extensive safety precautions and may require protective equipment PHYSICAL CONDITIONS: Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work. Department: Registered Nurse
University of New Mexico - Hospitals Albuquerque, New Mexico
04/28/2026
Full time
Sign-On Bonus Available Relocation Assistance Available Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials Minimum Offer $ 34.84/hr. Maximum Offer $47.33/hr. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: UPC Inpatient Adult Services FTE: 0.90 Full Time Shift: Nights Position Summary: Provide professional nursing care for assigned patients in a mental health/psychiatric environment. Design nursing care plans and assist in the development of overall care plans for psychiatric patients, ensure administration of appropriate overall care in a manner conducive to recovery. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include pediatric, adolescent, adult and geriatric age groups. Detailed responsibilities: PATIENT CARE - Interview, examine, and assess the health status of psychiatric patients with various cognitive, emotional, developmental, social, and behavioral disorders PATIENT CARE - Observe patient behavior, activities, and mental status; perform triage and crisis intervention PATIENT CARE - Write treatment plans; coordinate patient drug and procedure activities; administer medication and treatment; provide and coordinate nursing care of assigned patients; may facilitate group therapy and/or education sessions PATIENT CARE - Chart and report observed symptoms, reactions, treatments, and changes in the patients' conditions; collect and document data and information; may perform computerized data entry PATIENT CARE - Perform nursing intakes, draw blood and other patient specimens; may perform or coordinate laboratory tests PATIENT CARE - Educate patients and families on treatment regimens, management of side effects, and compliance with the treatment plans; provide emotional support and acts as advocate for patients and families PATIENT CARE - Provide information and facilitate communication between physicians, medical students, staff, patients, families, and community; coordinate and consult with a milieu of service providers POLICY & PROCEDURE - Follow established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops ADMINISTRATION - Perform various administrative functions such as monitoring expenditures and preparing reports and correspondence; may participate in a variety of research projects to develop service plans; may propose changes to program policies and procedures PRECEPTOR - Participate in orientation, and having successfully completed preceptor training, assume precepting and evaluation responsibilities of new personnel TESTS AND PROCEDURES - Assist with special tests and procedures, ensure proper consent has been obtained EMERGENCY MEASURES - Assist with or institute emergency measures for sudden, adverse developments in patients MEDICATION - Administer medication, including IV medication, via the Seven Rights; document and communicate clinical findings ENVIRONMENT - Maintain a safe, comfortable, and therapeutic environment for patients/families in accordance with Hospitals standards PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right" Qualifications Education: Essential: Program Graduate Nonessential: Bachelor's Degree Education specialization: Essential: Nationally Accredited Nursing Graduate Nonessential: Nursing Experience: Essential: Nonessential: Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo 1 year directly related experience Credentials: Essential: CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days RN in NM or as allowed by reciprocal agreement by NM Obtain and maintain Agressive Behav Cer w/in 30 days of hire Physical Conditions: Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work. Working conditions: Essential: Sig Haz: Physical risk/injuries due to combative patients Sig Hazard: Chemicals, Bio Hazardous Materials req PPE Department: Registered Nurse
University of New Mexico - Hospitals Rio Rancho, New Mexico
04/28/2026
Full time
Minimum Offer $ 16.59/hr. Maximum Offer $ 22.95/hr. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: BHO - Admitting/Registration - CPC FTE: 1.00 Full Time Shift: Days Position Summary: Perform pre-registration and registration functions for Ambulatory/Outpatient Operations area assigned; verify insurance coverage eligibility and benefits; verify required referrals and/or prior authorization are in place prior to visit; contact patients for outdated or missing demographics; professional and efficient phone call handling via telephone ACD system in a call center setting; perform as first contact for Persons in Custody of Law Enforcement Agency (PICLEA) as they arrive for care; screen patients for coverage and assist them in navigating their financial options including UNMH or other UNM Health Systems financial assistance, NM Medicaid, or other State and Federal Programs; perform intake applications for State of NM Medicaid; Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment. Detailed responsibilities: PATIENT CARE - Assist patients in locating departments; schedule and coordinate patient appointments; refer patients and families to appropriate services and resources CUSTOMER SERVICE - Provide information and assistance to internal and external customers; provide and ensure quality service and customer satisfaction DATA - Perform data entry and research using various hospital system programs DATA ENTRY - Enter various data into computer; verify data, make corrections and ensure accuracy REGISTRATION - Interview patients and/or families to obtain demographic, financial information and signatures as required; schedule new and follow-up appointments PRIOR AUTH/INSURANCE - Verify insurance coverage and benefits on patients needing an Auth; provide notification of admission and obtain auth for emergency admits; obtain authorizations for same day surgery, inpatient surgery, direct admits and any other pre scheduled stays or procedures. Provide all pertinent medical history/documentation for insurance companies and other payors in order to obtian an auth; document Cerner with correct information; Scan all documents concerning authorization and reimbursement into Siemens document imaging; may collect down payments for and copays for procedures. Create Pre Admits in Cerner as appropriate PRIOR AUTHORIZATION - Complete pre-screening process for specialty clinic appointments for referral and/or prior auth FINANCIAL ASSISTANCE - Interview patients and complete the application process for State/Government programs; maintain MOSAA certification with the State; interview and approve patients for UNM Hospital charity and discount programs FINANCIAL ASSISTANCE - Refer self-pay patients for financial assistance; make financial assistance appointments ELIGIBILITY - Determine and process eligibility for financial assistance (Including Medicaid, SCI, UNM Care, Commercial, Medicare, PHS/Indian Health Service, Salud, Self Pay) REFERRALS - Maintain a knowledge of community financial resources and refer patients appropriately (EMSA). TRAINING - Perform training with registration and admitting personnel to assure proper registration and knowledge of business practices to include financial assistance programs TRAINING - Perform outreach/training with clinical areas to ensure process flow remains tight and to maintain open communication CUSTOMER RELATIONS - Establish and maintain good rapport and effective working relationships with patients, visitors, physicians and Hospitals employees DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops LIAISON - Perform as liaison between clinic staff, providers, and the insurance company or other payors to coordinate financial benefits/ coverage and prior authorizations CODING - Assign ICD9 or ICD10, CPT codes as required by insurance companies in order to obtain authorization for services DOCUMENTATION- Send all pertinent medical documentation to insurance companies and other payors for approval. Document final authorization in Cerner and scan all paperwork into Siemens scanning FRONT DESK - Answer phones at front desk and assist walk-in patients as needed. Provide after hours/weekend information desk coverage for the hospital. Re-identify patients for Blood Bank and Health Information Management Department. Organize folders for floor visits to patients. Admit surgical patients and direct admits that present to the Admitting office. Input all pre-admits for PALS and direct admissions as appropriate. Log all admissions in the Admitting logs. PATIENT CARE - Accept and issue patient's valuables from patients and the Emergency Department Staff. Perform floor visits to interview patients after a direct admit from the Emergency Department or the clinics CASH - Reconcile and complete cash reconciliation reports; balance and post payments, contractual allowances, and denials REPORTS - Obtain police reports when appropriate for billing information for Patient Financial Services. Do the Census reports for PBX. Work Medicare secondary payor report as assigned RELATED WORK - Perform related duties and responsibilities as required SIGNATURE - Obtain proper signatures for Medicare Rights Consent for Treatment, financial forms for applying for assistance, and other forms as appropriate; assure that patient rights are distributed INFORMATION - Interview patients and/or family at time of admission, pre-admission or discharge to obtain accurate demographic, and financial information; update information on Hospitals computer system to ensure correct billing; register patients for the Laboratory and clinics after hours; provide billing information to Ambulance Services Qualifications Education: Essential: High School or GED Equivalent Experience: Essential: 2 years directly related experience Nonessential: Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Credentials: Essential: Not Applicable/Not Required Physical Conditions: Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working conditions: Essential: No or min hazard, physical risk, office environment May be required to travel to various work sites May be required or is required to rotate work shifts Department: Behavioral and Mental Health
University of New Mexico - Hospitals Santa Fe, New Mexico
04/28/2026
Full time
RN INPATIENT - All Progressive Care Units (PCU) - Day & Night Shifts - University of New Mexico Hospital - Albuquerque We have immediate RN hiring across our PCU departments. All shifts available! Part Time & Full Time. Apply and we will have a hiring manager contact you within 48 hours to discuss your interests and placement. Sign-On Bonus Available Relocation Assistance Available Rate based on experience: Minimum $34.84 (RN Inpatient II) to Max: $47.33 (RN Inpatient V) Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. CURRENTLY HIRING: Coronary Care Subacute Adult Oncology Serve patients who are receiving chemotherapy, stem cell transplants, radiation and more. We also participate in research measures aimed at preventing and treating cancer diagnoses. We are New Mexico's only NCI designated Comprehensive Cancer Center and one of only 51 in the United States. Family Medicine Inpatient (3-N) Patient population ranges from End Stage Renal Disease, Liver Failure, Mobility Issues, Surgical and more. We also are the secondary unit for Cystic Fibrosis patients. Gen Med/SAC (4-W) Care for patients with many different conditions and disease processes. Our specialized care population are patients with Pulmonary Arterial Hypertension. General Medicine (5-W) Care for patients with many different conditions and disease processes. Our specialized care population are patients with Cystic Fibrosis. We also were the primary COVID unit during the height of the pandemic. General Surgery/Transplant (6-S) Care for primarily pre-op and post-op renal transplant patients as well as some patients needing to be treated for transplant rejection. We also care for surgical oncology, hepatobiliary and general surgery patients. Trauma Subacute (4-E) Patient population consists of primarily trauma patients along with specialties such as chronic pain, complex ENT patients, and everything in between. Orthopedics (3-S) Care for patients with many different conditions and disease processes. Our specialized care population are patients with Pulmonary Arterial Hypertension. Surgical Specialty Unit (4-S) Service a wide variety of patient populations being cared by services such as General Surgery, Emergency General Surgery, Urology, Plastics and more. We see a lot of patients with surgical drains, complicated wounds, wound VAC's, chest tubes, indwelling urinary catheters, ostomies and the occasional trach. Neuroscience (5-S) Serve patients who have experienced stroke, seizures, traumatic brain injuries, spinal injuries, multiple sclerosis and more. We have been designated by the American Heart Association/American Stroke Association as a Primary Advanced Stroke Center. JOB SUMMARY Work within the nursing process to provide direct nursing care to assigned patients. Provide clinical leadership for other staff and assume relief charge duties when designated. Serve as a role model to promote a positive work environment and quality patient care. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include Neonate, Pediatric, Adolescent, Adult and Geriatric age groups. ESSENTIAL FUNCTIONS - Essential and other responsibilities and duties may include but are not limited to the following: PATIENT CARE - Deliver safe direct care to an assigned group of patients as required POLICIES - Work within Hospitals, Nursing division and departmental policies CARE PLAN - Work in collaboration with the healthcare team, implement and document individualized care plans incorporating age specific considerations, including discharge planning and patient/family teaching TESTS AND PROCEDURES - Assist with special tests and procedures, ensure proper consent has been obtained PARTICIPATION - Participate in orientation; upon successful completion of preceptor training assume precepting and evaluation responsibilities of new personnel EMERGENCY MEASURES - Assist with or institute emergency measures for sudden, adverse developments in patients MEDICAL RECORDS - Ensure that patient medical records contain necessary information INQUIRIES - Answer telephones and triage calls as per departmental policy MEDICATION - Administer medication, including IV medication, via the Seven Rights; document and communicate clinical findings ENVIRONMENT - Maintain a safe, comfortable, and therapeutic environment for patients/families in accordance with Hospitals standards DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right" MINIMUM QUALIFICATIONS EDUCATION: Nursing program (nationally accredited) graduate CERTIFICATIONS: RN MATRIX - Complete and maintain unit/clinic based required certifications and competencies as listed in the department expectations/and or the unit/clinic education matrix LICENSES/CERTIFICATIONS: Licensed Registered Nurse (RN) in State of New Mexico or as allowed by reciprocal agreement by State of New Mexico CPR Certification for Healthcare/BLS Providers or for Professional Rescuers or must obtain within 30 calendar days of date of position TESTING REQUIREMENTS: Obtain UNMH IV Verification within 6 months of position Tuberculosis testing is completed upon hire and additionally as required PREFERRED QUALIFICATIONS PREFERRED EDUCATION: Bachelor's Degree of Science in Nursing PREFERRED EXPERIENCE: Bilingual English/Spanish Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo PREFERRED LICENSURE/CERTIFICATION: Nationally Certified in area of specialty WORKING CONDITIONS ENVIRONMENTAL CONDITIONS: Sig Hazard: Chemicals, bio hazardous materials requiring extensive safety precautions and may require protective equipment PHYSICAL CONDITIONS: Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work. Department: Registered Nurse
University of New Mexico - Hospitals Albuquerque, New Mexico
04/28/2026
Full time
Minimum Offer $ 16.59/hr. Maximum Offer $ 22.95/hr. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: BHO - Admitting/Registration - CPC FTE: 1.00 Full Time Shift: Days Position Summary: Perform pre-registration and registration functions for Ambulatory/Outpatient Operations area assigned; verify insurance coverage eligibility and benefits; verify required referrals and/or prior authorization are in place prior to visit; contact patients for outdated or missing demographics; professional and efficient phone call handling via telephone ACD system in a call center setting; perform as first contact for Persons in Custody of Law Enforcement Agency (PICLEA) as they arrive for care; screen patients for coverage and assist them in navigating their financial options including UNMH or other UNM Health Systems financial assistance, NM Medicaid, or other State and Federal Programs; perform intake applications for State of NM Medicaid; Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment. Detailed responsibilities: PATIENT CARE - Assist patients in locating departments; schedule and coordinate patient appointments; refer patients and families to appropriate services and resources CUSTOMER SERVICE - Provide information and assistance to internal and external customers; provide and ensure quality service and customer satisfaction DATA - Perform data entry and research using various hospital system programs DATA ENTRY - Enter various data into computer; verify data, make corrections and ensure accuracy REGISTRATION - Interview patients and/or families to obtain demographic, financial information and signatures as required; schedule new and follow-up appointments PRIOR AUTH/INSURANCE - Verify insurance coverage and benefits on patients needing an Auth; provide notification of admission and obtain auth for emergency admits; obtain authorizations for same day surgery, inpatient surgery, direct admits and any other pre scheduled stays or procedures. Provide all pertinent medical history/documentation for insurance companies and other payors in order to obtian an auth; document Cerner with correct information; Scan all documents concerning authorization and reimbursement into Siemens document imaging; may collect down payments for and copays for procedures. Create Pre Admits in Cerner as appropriate PRIOR AUTHORIZATION - Complete pre-screening process for specialty clinic appointments for referral and/or prior auth FINANCIAL ASSISTANCE - Interview patients and complete the application process for State/Government programs; maintain MOSAA certification with the State; interview and approve patients for UNM Hospital charity and discount programs FINANCIAL ASSISTANCE - Refer self-pay patients for financial assistance; make financial assistance appointments ELIGIBILITY - Determine and process eligibility for financial assistance (Including Medicaid, SCI, UNM Care, Commercial, Medicare, PHS/Indian Health Service, Salud, Self Pay) REFERRALS - Maintain a knowledge of community financial resources and refer patients appropriately (EMSA). TRAINING - Perform training with registration and admitting personnel to assure proper registration and knowledge of business practices to include financial assistance programs TRAINING - Perform outreach/training with clinical areas to ensure process flow remains tight and to maintain open communication CUSTOMER RELATIONS - Establish and maintain good rapport and effective working relationships with patients, visitors, physicians and Hospitals employees DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops LIAISON - Perform as liaison between clinic staff, providers, and the insurance company or other payors to coordinate financial benefits/ coverage and prior authorizations CODING - Assign ICD9 or ICD10, CPT codes as required by insurance companies in order to obtain authorization for services DOCUMENTATION- Send all pertinent medical documentation to insurance companies and other payors for approval. Document final authorization in Cerner and scan all paperwork into Siemens scanning FRONT DESK - Answer phones at front desk and assist walk-in patients as needed. Provide after hours/weekend information desk coverage for the hospital. Re-identify patients for Blood Bank and Health Information Management Department. Organize folders for floor visits to patients. Admit surgical patients and direct admits that present to the Admitting office. Input all pre-admits for PALS and direct admissions as appropriate. Log all admissions in the Admitting logs. PATIENT CARE - Accept and issue patient's valuables from patients and the Emergency Department Staff. Perform floor visits to interview patients after a direct admit from the Emergency Department or the clinics CASH - Reconcile and complete cash reconciliation reports; balance and post payments, contractual allowances, and denials REPORTS - Obtain police reports when appropriate for billing information for Patient Financial Services. Do the Census reports for PBX. Work Medicare secondary payor report as assigned RELATED WORK - Perform related duties and responsibilities as required SIGNATURE - Obtain proper signatures for Medicare Rights Consent for Treatment, financial forms for applying for assistance, and other forms as appropriate; assure that patient rights are distributed INFORMATION - Interview patients and/or family at time of admission, pre-admission or discharge to obtain accurate demographic, and financial information; update information on Hospitals computer system to ensure correct billing; register patients for the Laboratory and clinics after hours; provide billing information to Ambulance Services Qualifications Education: Essential: High School or GED Equivalent Experience: Essential: 2 years directly related experience Nonessential: Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Credentials: Essential: Not Applicable/Not Required Physical Conditions: Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working conditions: Essential: No or min hazard, physical risk, office environment May be required to travel to various work sites May be required or is required to rotate work shifts Department: Behavioral and Mental Health