Altra Federal Credit Union

Financial Services Representative - Troup Hwy - Tyler TX Altra Federal Credit Union is a member-focused financial institution dedicated to delivering exceptional service and financial solutions. We are seeking a motivated and professional Financial Services Representative (FSR) to join our team at the Tyler TX Troup Hwy office. The Financial Services Representative serves as the face of our credit union, assisting members with their financial needs and ensuring a positive experience. This is a dual role that requires both product knowledge and excellent service skills to support our members on-site. Key Responsibilities Provide account services to members, including opening new accounts, processing transactions, electronic banking, and answering inquiries from members. Analyze members' needs and recommend suitable solutions, such as loans, savings accounts, credit cards, and investment options. Deliver exceptional service while educating members about financial tools and services that can help them reach their financial goals. Promote credit union products and services through conversations. Provide Notary services. Ensure compliance with all policies, procedures, and regulations. Serve as a liaison between members and the credit union, supporting overall branch operations. Qualifications High school diploma (or equivalent) required. A minimum one (1) year of banking, financial services, customer service or retail experience is required. Lending and sales experience would be helpful and preferred. Strong knowledge of credit union products, lending processes, and digital banking tools. Attention to detail and accuracy. Excellent communication and interpersonal skills with a passion for helping people. Availability This position is 40- hours a week, Monday through Friday. Typical hours will be 8:30 a.m. to 5:30 p.m. There may be some opening and closing shifts on a rotational basis required. Will require some flexibility within these hours, as needed Pay & Benefits Competitive starting rate of $18.00+/hour and participation in a monthly incentive plan. When bilingual in Spanish or Hmong, receive a $1.00 / hour pay premium after completing and passing the language exam. Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options. Up to a 6% Employer-matched 401(k) + additional 3% employer contribution. Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years! Paid time off, volunteer time off, and your birthday off (paid)! Employee-only perks and discounts At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great Place to Work certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer. PIea3b303d6-

Real Estate Post Closer - Operations Center - Onalaska, WI At Altra Federal Credit Union, we're more than a financial institution - we're a community. For 95 years, we've been committed to helping our members achieve financial well-being with personalized service, competitive products, and genuine care. We are currently seeking a Real Estate Post Closer to join our team! The ideal candidate will play a key role in reviewing closed loan files, ensuring accuracy, completeness, and overall quality. Key Responsibilities Coordinate post-closing activities to ensure timely and accurate file processing Review, audit, and finalize loan files to meet compliance and secondary market requirements Verify documents, signatures, and closing conditions; follow up on missing items Record security instruments, process lien satisfactions, and maintain collateral records Manage post-closing documents, including scanning, filing, and clearing recorded items Maintain loan data integrity across systems (LOS & core servicing) Support member and internal inquiries related to real estate loans Assist with servicing tasks (payments, payoffs, escrow activity, and exceptions) Complete investor delivery and sale transactions (servicing retained/released) Process construction draws and maintain MERS/eVault records Support QC reviews, GL balancing, and identify process improvements Qualifications Minimum of three years' experience in a financial institution or customer service-related field is required. Minimum of one year of mortgage experience is preferred. Experience with real estate loans on the secondary market is desirable. Availability This position is 40-hours a week, Monday through Friday. Typical hours are 8:00 a.m. to 5:00 p.m. Work Environment This position is located at Altra's Operations Center in Onalaska, WI However, work from home / remote opportunities can be considered for those candidates who live within Altra's approved remote states: CO, FL, GA, IA, MI, MN, NJ, NC, TN, TX, and WI. Pay & Benefits Competitive starting hourly pay, based on previous experience. When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing a language exam. Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options. Up to a 6% employer-matched 401(k) + additional 3% employer contribution. Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years! Paid time off, volunteer time off, paid holidays, and your birthday off (paid)! Employee-only perks and discounts. At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great Place to Work certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer. PIdf64d08dbbdc-3912

Workplace Services Specialist, Operations Center, Onalaska WI Altra Federal Credit Union is looking for a dependable and service-oriented Workplace Services Specialist to join our Facilities department. In this role, you will play an important part in keeping our organization connected and running smoothly by providing inter-office mail services, including pick-up, delivery, sorting, metering, and mail runs between local offices. Beyond mail operations, you'll support the Facilities Department's mission of maintaining a professional, organized, and welcoming work environment for employees and visitors. If you take pride in providing exceptional internal service, enjoy staying organized, and thrive in a role that keeps you active and engaged, we encourage you to apply! Key Responsibilities Provide inter-office and external mail services including pick-up, delivery, sorting, metering, and mail runs between local offices. Drive and deliver documents, and other correspondence to vendors, appraisers, UPS/FedEx, and Altra's La Crosse, Onalaska, West Salem, Holmen, Festival and La Crescent branches. Process Winona branch mail for pickup. Maintain UPS user accounts. Manage office supply inventories and place orders as needed. Manage mailroom supply inventory adequately stocked (envelopes, paper, shipping items, etc.) Maintain the mailroom, shipping room, and receiving areas in a neat and orderly manner. Maintain postage machines and perform minor repairs as needed, contact vendor for major repairs. Coordinate vendor services and maintain appropriate records and documentation as needed. Qualifications High school diploma (or equivalent) required. Experience in facilities coordination, office administration, workplace services, operations support, or a related field preferred. Previous customer service experience required. Valid driver's license required. Clean driving record required. Skills & Abilities Strong organizational and time management skills. Excellent verbal and written communication skills. Ability to manage multiple priorities and work independently. Strong customer service orientation and problem-solving skills. Basic computer skills, specifically Microsoft Office applications. Availability This position is full-time, 40- hours per week, Monday through Friday from 8:00 a.m. to 5:00 p.m. Flexibility within the posted hours will be required, but only as needed. Work Environment This position is located at Altra's Operations Center in Onalaska, WI. This position is an active role that requires much movement throughout the day. Occasional lifting, carrying, pushing, and pulling of items weighing up to 50 pounds or more is required. Much work is done by putting items on a cart and rolling the cart through the building. Time working at a desk is limited throughout the day. Pay & Benefits Starting pay is $17.00+ per hour, with prior work experience considered. When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing a language exam. Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options. Up to a 6% employer-matched 401(k) + additional 3% employer contribution. Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years! Paid time off, volunteer time off, paid holidays, and your birthday off (paid)! Employee-only perks and discounts. At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great Place to Work certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer. Compensation details: 17-18 Hourly Wage PIb65e3e7c978f-1371

At Altra Federal Credit Union, we're more than a financial institution - we're a community. For 95 years, we've been committed to helping our members achieve financial well-being with personalized service, competitive products, and genuine care. We are currently seeking a Real Estate Post Closer to join our team! The ideal candidate will play a key role in reviewing closed loan files, ensuring accuracy, completeness, and overall quality. Key Responsibilities Coordinate post-closing activities to ensure timely and accurate file processing Review, audit, and finalize loan files to meet compliance and secondary market requirements Verify documents, signatures, and closing conditions; follow up on missing items Record security instruments, process lien satisfactions, and maintain collateral records Manage post-closing documents, including scanning, filing, and clearing recorded items Maintain loan data integrity across systems (LOS & core servicing) Support member and internal inquiries related to real estate loans Assist with servicing tasks (payments, payoffs, escrow activity, and exceptions) Complete investor delivery and sale transactions (servicing retained/released) Process construction draws and maintain MERS/eVault records Support QC reviews, GL balancing, and identify process improvements Qualifications Minimum of three years' experience in a financial institution or customer service-related field is required. Minimum of one year of mortgage experience is preferred. Experience with real estate loans on the secondary market is desirable. Availability This position is 40-hours a week, Monday through Friday. Typical hours are 8:00 a.m. to 5:00 p.m. Work Environment This position is located at Altra's Operations Center in Onalaska, WI However, work from home / remote opportunities can be considered for those candidates who live within Altra's approved remote states: CO, FL, GA, IA, MI, MN, NJ, NC, TN, TX, and WI. Pay & Benefits Competitive starting hourly pay, based on previous experience. When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing a language exam. Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options. Up to a 6% employer-matched 401(k) + additional 3% employer contribution. Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years! Paid time off, volunteer time off, paid holidays, and your birthday off (paid)! Employee-only perks and discounts. At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great Place to Work certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer. PI6e47dfcf6-

At Altra Federal Credit Union, we're more than a financial institution - we're a community. For 95 years, we've been committed to helping our members achieve financial well-being with personalized service, competitive products, and genuine care. We are currently seeking a Real Estate Post Closer to join our team! The ideal candidate will play a key role in reviewing closed loan files, ensuring accuracy, completeness, and overall quality. Key Responsibilities Coordinate post-closing activities to ensure timely and accurate file processing Review, audit, and finalize loan files to meet compliance and secondary market requirements Verify documents, signatures, and closing conditions; follow up on missing items Record security instruments, process lien satisfactions, and maintain collateral records Manage post-closing documents, including scanning, filing, and clearing recorded items Maintain loan data integrity across systems (LOS & core servicing) Support member and internal inquiries related to real estate loans Assist with servicing tasks (payments, payoffs, escrow activity, and exceptions) Complete investor delivery and sale transactions (servicing retained/released) Process construction draws and maintain MERS/eVault records Support QC reviews, GL balancing, and identify process improvements Qualifications Minimum of three years' experience in a financial institution or customer service-related field is required. Minimum of one year of mortgage experience is preferred. Experience with real estate loans on the secondary market is desirable. Availability This position is 40-hours a week, Monday through Friday. Typical hours are 8:00 a.m. to 5:00 p.m. Work Environment This position is located at Altra's Operations Center in Onalaska, WI However, work from home / remote opportunities can be considered for those candidates who live within Altra's approved remote states: CO, FL, GA, IA, MI, MN, NJ, NC, TN, TX, and WI. Pay & Benefits Competitive starting hourly pay, based on previous experience. When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing a language exam. Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options. Up to a 6% employer-matched 401(k) + additional 3% employer contribution. Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years! Paid time off, volunteer time off, paid holidays, and your birthday off (paid)! Employee-only perks and discounts. At Altra Federal Credit Union , you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great Place to Work certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer. PI062fc04ec43b-3912

Real Estate Post Closer - Operations Center - Onalaska, WI At Altra Federal Credit Union, we're more than a financial institution - we're a community. For 95 years, we've been committed to helping our members achieve financial well-being with personalized service, competitive products, and genuine care. We are currently seeking a Real Estate Post Closer to join our team! The ideal candidate will play a key role in reviewing closed loan files, ensuring accuracy, completeness, and overall quality. Key Responsibilities Coordinate post-closing activities to ensure timely and accurate file processing Review, audit, and finalize loan files to meet compliance and secondary market requirements Verify documents, signatures, and closing conditions; follow up on missing items Record security instruments, process lien satisfactions, and maintain collateral records Manage post-closing documents, including scanning, filing, and clearing recorded items Maintain loan data integrity across systems (LOS & core servicing) Support member and internal inquiries related to real estate loans Assist with servicing tasks (payments, payoffs, escrow activity, and exceptions) Complete investor delivery and sale transactions (servicing retained/released) Process construction draws and maintain MERS/eVault records Support QC reviews, GL balancing, and identify process improvements Qualifications Minimum of three years' experience in a financial institution or customer service-related field is required. Minimum of one year of mortgage experience is preferred. Experience with real estate loans on the secondary market is desirable. Availability This position is 40-hours a week, Monday through Friday. Typical hours are 8:00 a.m. to 5:00 p.m. Work Environment This position is located at Altra's Operations Center in Onalaska, WI However, work from home / remote opportunities can be considered for those candidates who live within Altra's approved remote states: CO, FL, GA, IA, MI, MN, NJ, NC, TN, TX, and WI. Pay & Benefits Competitive starting hourly pay, based on previous experience. When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing a language exam. Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options. Up to a 6% employer-matched 401(k) + additional 3% employer contribution. Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years! Paid time off, volunteer time off, paid holidays, and your birthday off (paid)! Employee-only perks and discounts. At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great Place to Work certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer. PI20ff-3912