Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcome. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Security Guest Service Manager, you will serve as a primary day-to-day leader for security and life safety operations for the Aulani Resort. You will provide strategic and tactical leadership as well as critical decision-making and motivation to the Security team to deliver the mission of protecting and securing of our Guests, Cast Members, assets and brand reputation. You will partner with all levels of Leadership to provide the highest level of Guest and cast happiness while developing a diverse and successful Security team. This Full-time position reports to the Safety and Security Manager and will be working onsite at our breathtaking Aulani Resort on the island of Oahu, Hawaii. What You Will Do: Provide day-to-day strategic and tactical leadership in the areas of security and life safety operations Conduct investigations and submit reports on all injuries, crimes and safety and security related incidents involving Cast and Guests, as well as violations of company policy, to the appropriate Aulani leadership and when necessary to state and/or federal agencies; Assist with governmental investigations and inspections as required Promote and implement company policies around safety regulations and operations, as well as asset protection and loss-prevention Understand the business, its culture and challenges; find opportunities to reduce risk and ensure efficient and effective safety measures are in place. Directly engage with leaders and cast to provide the direction, expectations, information, staffing and resources needed to deliver on the mission to serve and protect while achieving the highest level of guest service. Maintain a positive, shared and productive workplace environment by quickly identifying, engaging in and resolving issues, encouraging trust, and leading through cast relations decisions Make crucial, sound, high-quality decisions on raised security issues, accurately judging the need, response, and need for further escalation Lead in the development of a culture of safety Please apply if you have the following: State of Hawaii, Security Guard License: Must possess a current, valid and in-good standing Hawaii Security Guard card license visible on the Hawaii DCCA website (Required) 5+ years' professional experience in security/life safety management in the hospitality/resort industry or relevant related experience Proven record as a hard-working, meticulous and dedicated leader, driven to deliver and demonstrating effective decision-making skills and judgment Strong written and verbal communication skills Ability to maintain the utmost confidentiality of sensitive information Proficiency with computers, particularly Microsoft Office, Outlook, Word and Excel Must be available to work all shifts with Overnight Shift as primary working shift Preferred Qualifications and Education: Experience advising the operations, services and activities of a comprehensive security program and team Experience with coordinated access control technologies and practices Experience with crisis management, emergency preparedness planning, response and business continuity Solid understanding of Investigative and Intelligence services, private, and government organizations and an active network of contacts and partnerships within those organizations High effective oral communicator with a positive leadership voice, ability to influence and readiness to communicate direction Bachelor's degree or equivalent experience Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more at The hiring range for this position in Hawaii is $72,000 to $96,500. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
10/18/2025
Full time
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcome. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Security Guest Service Manager, you will serve as a primary day-to-day leader for security and life safety operations for the Aulani Resort. You will provide strategic and tactical leadership as well as critical decision-making and motivation to the Security team to deliver the mission of protecting and securing of our Guests, Cast Members, assets and brand reputation. You will partner with all levels of Leadership to provide the highest level of Guest and cast happiness while developing a diverse and successful Security team. This Full-time position reports to the Safety and Security Manager and will be working onsite at our breathtaking Aulani Resort on the island of Oahu, Hawaii. What You Will Do: Provide day-to-day strategic and tactical leadership in the areas of security and life safety operations Conduct investigations and submit reports on all injuries, crimes and safety and security related incidents involving Cast and Guests, as well as violations of company policy, to the appropriate Aulani leadership and when necessary to state and/or federal agencies; Assist with governmental investigations and inspections as required Promote and implement company policies around safety regulations and operations, as well as asset protection and loss-prevention Understand the business, its culture and challenges; find opportunities to reduce risk and ensure efficient and effective safety measures are in place. Directly engage with leaders and cast to provide the direction, expectations, information, staffing and resources needed to deliver on the mission to serve and protect while achieving the highest level of guest service. Maintain a positive, shared and productive workplace environment by quickly identifying, engaging in and resolving issues, encouraging trust, and leading through cast relations decisions Make crucial, sound, high-quality decisions on raised security issues, accurately judging the need, response, and need for further escalation Lead in the development of a culture of safety Please apply if you have the following: State of Hawaii, Security Guard License: Must possess a current, valid and in-good standing Hawaii Security Guard card license visible on the Hawaii DCCA website (Required) 5+ years' professional experience in security/life safety management in the hospitality/resort industry or relevant related experience Proven record as a hard-working, meticulous and dedicated leader, driven to deliver and demonstrating effective decision-making skills and judgment Strong written and verbal communication skills Ability to maintain the utmost confidentiality of sensitive information Proficiency with computers, particularly Microsoft Office, Outlook, Word and Excel Must be available to work all shifts with Overnight Shift as primary working shift Preferred Qualifications and Education: Experience advising the operations, services and activities of a comprehensive security program and team Experience with coordinated access control technologies and practices Experience with crisis management, emergency preparedness planning, response and business continuity Solid understanding of Investigative and Intelligence services, private, and government organizations and an active network of contacts and partnerships within those organizations High effective oral communicator with a positive leadership voice, ability to influence and readiness to communicate direction Bachelor's degree or equivalent experience Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more at The hiring range for this position in Hawaii is $72,000 to $96,500. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! The Spa Host/Hostess is responsible for providing exceptional service to spa guests at reception, concierge and reservations. This position requires greeting of all guests, assisting with reservations and checking in and out of both the spa and teen spa. The hostess will either be servicing the guests in front of house or selling spa services in the reservations office. Responsibilities : Properly open and close spa each day according to Standard Operating Procedures. Accurately book, change and cancel spa appointments Review guest appointment/schedules as needed Acknowledge and greet Guests who enter and leave the spa facilities Provide detailed descriptions of spa treatments, packages, services, facility features and hours of operation Utilize spa computers with skill and proficiency Maintain a Spa Desk Bank Answer the phone promptly and use the guest's name throughout the phone conversation Maintain a safe, clean and well-organized spa environment through consistent monitoring of the locker/facility area Actively promote spa, treatments, services, sessions and retail as well as programs and promotions Maintain a clean, safe, fully stocked and well organized work area Handle guests questions and concerns professionally and courteously Provide accurate and immediate responses to all requests by guests ensuring complete guest satisfaction Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends Basic Qualifications : Must be detail oriented and have the ability to multi task Must have enthusiasm and possess excellent guest service skills Excellent communication and listening skills Enjoy working with people and possess a friendly and outgoing personality Follows Open/Close procedures including, but not limited to counting out and balancing of funds at beginning and end of shifts Adhere to loss prevention guidelines Follow stock replenishment procedures Prior retail and/or sales experience helpful; comfortable with suggestive selling Basic mathematical skills are necessary Preferred Qualifications: Prior concierge or reservation sales experience preferred - familiarity with spa products/services and terminology helpful Sales training preferred Computer knowledge and ease of use Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Part-Time: Must be available for a minimum of 3 full days of availability, including one weekend day (Saturday or Sunday). Must be available to work up to 40 hours per week during training. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays and special events. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANI CASTING, AULANICASTING, Laniwaispa The pay rate for this role in Hawaii is $28.29 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
10/17/2025
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! The Spa Host/Hostess is responsible for providing exceptional service to spa guests at reception, concierge and reservations. This position requires greeting of all guests, assisting with reservations and checking in and out of both the spa and teen spa. The hostess will either be servicing the guests in front of house or selling spa services in the reservations office. Responsibilities : Properly open and close spa each day according to Standard Operating Procedures. Accurately book, change and cancel spa appointments Review guest appointment/schedules as needed Acknowledge and greet Guests who enter and leave the spa facilities Provide detailed descriptions of spa treatments, packages, services, facility features and hours of operation Utilize spa computers with skill and proficiency Maintain a Spa Desk Bank Answer the phone promptly and use the guest's name throughout the phone conversation Maintain a safe, clean and well-organized spa environment through consistent monitoring of the locker/facility area Actively promote spa, treatments, services, sessions and retail as well as programs and promotions Maintain a clean, safe, fully stocked and well organized work area Handle guests questions and concerns professionally and courteously Provide accurate and immediate responses to all requests by guests ensuring complete guest satisfaction Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends Basic Qualifications : Must be detail oriented and have the ability to multi task Must have enthusiasm and possess excellent guest service skills Excellent communication and listening skills Enjoy working with people and possess a friendly and outgoing personality Follows Open/Close procedures including, but not limited to counting out and balancing of funds at beginning and end of shifts Adhere to loss prevention guidelines Follow stock replenishment procedures Prior retail and/or sales experience helpful; comfortable with suggestive selling Basic mathematical skills are necessary Preferred Qualifications: Prior concierge or reservation sales experience preferred - familiarity with spa products/services and terminology helpful Sales training preferred Computer knowledge and ease of use Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Part-Time: Must be available for a minimum of 3 full days of availability, including one weekend day (Saturday or Sunday). Must be available to work up to 40 hours per week during training. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays and special events. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANI CASTING, AULANICASTING, Laniwaispa The pay rate for this role in Hawaii is $28.29 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Responsible for creating an exceptional Aulani dining experience. Assist Severs as necessary to provide exceptional Guest service while bringing the story of Aulani to life in their interactions. May be involved with role playing or themed restaurants. May be responsible for greeting guests, for running food & drink orders and delivering items to guests in a timely manner. May assist server with bussing and anticipating other Guests needs. Responsibilities : Responsible for delivering orders to the Guest's table or staging area in the dining room/lounge area Responsible for welcoming and interacting with Guests in a positive and friendly manner May deliver orders to the Guests in the pool service area Delivers orders using designated pivot points Checks receipts and assembles the order for the Guest Knowledge and understanding of kitchen safety and sanitation including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Ensures that the food presentation is fresh and up to quality standards Replenishes food and other serving items on the serving line as necessary Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed May pre-bus tables or seat guests May do "Side Work" pertaining to their craft including but not limited to cleaning work areas, stocking area, polishing silverware, fold/roll napkins Replenishes supply of clean linens, silverware, glassware and dishes in dining room Responsible for bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dishes and silverware to the dish room, assembling Guest food orders and/or delivering them to the dining room Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 18 years of age Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Frequent bending, twisting and kneeling Frequent lifting and balancing of bus trays between 45-75 lbs Constant use of hands Frequent pushing/pulling up to 100 lbs, occasionally up to 150 lbs May work indoors or outdoors Constant walking/standing Constantly push/pull up to 10 lbs, frequently up to 25 lbs and occasionally up to 75 lbs Exposure to chemicals (cleaning supplies). Latex gloves required when working with food product Preferred Qualifications: Previous restaurant experience; understanding of full service environment Previous fine dining/table service experience preferred Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $17.50 per hour , plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: .
10/16/2025
Full time
Responsible for creating an exceptional Aulani dining experience. Assist Severs as necessary to provide exceptional Guest service while bringing the story of Aulani to life in their interactions. May be involved with role playing or themed restaurants. May be responsible for greeting guests, for running food & drink orders and delivering items to guests in a timely manner. May assist server with bussing and anticipating other Guests needs. Responsibilities : Responsible for delivering orders to the Guest's table or staging area in the dining room/lounge area Responsible for welcoming and interacting with Guests in a positive and friendly manner May deliver orders to the Guests in the pool service area Delivers orders using designated pivot points Checks receipts and assembles the order for the Guest Knowledge and understanding of kitchen safety and sanitation including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Ensures that the food presentation is fresh and up to quality standards Replenishes food and other serving items on the serving line as necessary Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed May pre-bus tables or seat guests May do "Side Work" pertaining to their craft including but not limited to cleaning work areas, stocking area, polishing silverware, fold/roll napkins Replenishes supply of clean linens, silverware, glassware and dishes in dining room Responsible for bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dishes and silverware to the dish room, assembling Guest food orders and/or delivering them to the dining room Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 18 years of age Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Frequent bending, twisting and kneeling Frequent lifting and balancing of bus trays between 45-75 lbs Constant use of hands Frequent pushing/pulling up to 100 lbs, occasionally up to 150 lbs May work indoors or outdoors Constant walking/standing Constantly push/pull up to 10 lbs, frequently up to 25 lbs and occasionally up to 75 lbs Exposure to chemicals (cleaning supplies). Latex gloves required when working with food product Preferred Qualifications: Previous restaurant experience; understanding of full service environment Previous fine dining/table service experience preferred Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $17.50 per hour , plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: .
Pastry Cook 1 As a Pastry Cook 1, at Aulani, A Disney Resort & Spa, you will be responsible for overseeing the daily operations of all bakery outlets and assist with overall culinary supervision and execution of all menu categories and specific recipes for all bakery menu items including timing, quality, temperature, portion and presentation. Will also assist Leads and Chefs to ensure proper delivery and production of exceptional bakery items for all Resort restaurant outlets and banquets and assist with specific Allergy requests. Responsibilities : Perform various pastry techniques which include, scaling, mixing, proofing, baking, decorating, and finishing Prepare products and replicate a recipe according to guidelines with minimal or no supervision Prepare, decorate, finish and plate all bakery items to Resort and restaurant standards Occasionally assist in creating and decorating cakes, wedding cakes, and custom amenities Able to understand and interpret BEO's, Private dining and restaurant orders Utilize proper food safety, sanitation and HACCP guidelines throughout all bakeshop food prep areas Check and maintain proper temperatures throughout all bakeshop areas Produce quality food products and understand the impact of spoilage Assist with preparation of items for Guests with special dietary needs Portion and arrange food on serving dishes using proper portion control and plate presentation Additional Pastry Cook 1 Responsibilities: Ability to perform all pastry techniques which include, scaling, mixing, proofing, baking, decorating, and finishing wedding cakes and show pieces May be required to communicate with Guests on stage when needed to explain cooking techniques or answer questions Formulates and prepares recipes for all outlets and banquet requests Responsible for monthly inventory and daily food orders Assist with providing overall culinary supervision including all outlets Responsible for Cast Member Training, progress reports, and bakeshop administration needs Assist with preparation of items for Guests with special dietary needs Directly assists the chef in the preparation for off-site functions Occasionally conducts Promotional cooking demonstrations for Guests Proficient in all Stations May be required to write and price custom menus for banquet events Responsible for inventory, reading menus, and estimate food requirements to create a production plan Basic Qualifications : Pastry Cook 1 Minimum 5 years' experience in culinary field/high volume bakery or Culinary Degree and 3 years related experience; Must understand the principles of proper sanitation; Working knowledge of cost controls Culinary Education Degree, Certification or Equivalent; Accredited Food safety certification or equivalent; must complete a 6 hour practical Additional Information : SCHEDULE AVAILABILTY Full-Time requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Keyword: AULANI CASTING, AULANICASTING The pay rate for this role in Hawaii is $37.86 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
10/08/2025
Full time
Pastry Cook 1 As a Pastry Cook 1, at Aulani, A Disney Resort & Spa, you will be responsible for overseeing the daily operations of all bakery outlets and assist with overall culinary supervision and execution of all menu categories and specific recipes for all bakery menu items including timing, quality, temperature, portion and presentation. Will also assist Leads and Chefs to ensure proper delivery and production of exceptional bakery items for all Resort restaurant outlets and banquets and assist with specific Allergy requests. Responsibilities : Perform various pastry techniques which include, scaling, mixing, proofing, baking, decorating, and finishing Prepare products and replicate a recipe according to guidelines with minimal or no supervision Prepare, decorate, finish and plate all bakery items to Resort and restaurant standards Occasionally assist in creating and decorating cakes, wedding cakes, and custom amenities Able to understand and interpret BEO's, Private dining and restaurant orders Utilize proper food safety, sanitation and HACCP guidelines throughout all bakeshop food prep areas Check and maintain proper temperatures throughout all bakeshop areas Produce quality food products and understand the impact of spoilage Assist with preparation of items for Guests with special dietary needs Portion and arrange food on serving dishes using proper portion control and plate presentation Additional Pastry Cook 1 Responsibilities: Ability to perform all pastry techniques which include, scaling, mixing, proofing, baking, decorating, and finishing wedding cakes and show pieces May be required to communicate with Guests on stage when needed to explain cooking techniques or answer questions Formulates and prepares recipes for all outlets and banquet requests Responsible for monthly inventory and daily food orders Assist with providing overall culinary supervision including all outlets Responsible for Cast Member Training, progress reports, and bakeshop administration needs Assist with preparation of items for Guests with special dietary needs Directly assists the chef in the preparation for off-site functions Occasionally conducts Promotional cooking demonstrations for Guests Proficient in all Stations May be required to write and price custom menus for banquet events Responsible for inventory, reading menus, and estimate food requirements to create a production plan Basic Qualifications : Pastry Cook 1 Minimum 5 years' experience in culinary field/high volume bakery or Culinary Degree and 3 years related experience; Must understand the principles of proper sanitation; Working knowledge of cost controls Culinary Education Degree, Certification or Equivalent; Accredited Food safety certification or equivalent; must complete a 6 hour practical Additional Information : SCHEDULE AVAILABILTY Full-Time requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Keyword: AULANI CASTING, AULANICASTING The pay rate for this role in Hawaii is $37.86 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Vacation Advisor "We create happiness." That's our motto at Walt Disney Parks and Resorts, and it inspires everything we do. At Disney, you'll help bring the magic to life by enabling families to plan the trip of a lifetime. Imagine spending your day helping families from Japan plan unforgettable experiences at Disney destinations around the world - from our iconic Parks and Resorts in the U.S., Asia, and Europe, to magical voyages on Disney Cruise Line and Adventures by Disney trips across the globe. If you speak fluent Japanese and English, are comfortable working from home on a computer, and excel at building connections over the phone, this could be the perfect role for you. This position will report to the Member Services Manager. This position is based in Kapolei, Hawaii You Will: Provide information (via phone or email) to Japanese-speaking Disney Vacation Club Members about resorts, cruise ships, restaurants, and activities. Assist Members in planning customized trips that maximize their vacation time and resources. Maintain designated levels of service satisfaction while meeting required departmental metric expectations. Resolve Member concerns with empathy and efficiency to ensure magical experiences. Accurately document all interactions using multiple software applications. Offer expert advice on travel options and amenities across Disney destinations. Stay current on Disney products, news, and offerings to provide the most up-to-date information. Collaborate with other departments to ensure seamless service and Member satisfaction. Easily adapt to offering new products and services. Complete all required Company trainings and compliance courses. Occasionally support operations on-site at Aulani Resort for training or business needs. You Will Have: Fluency in both Japanese and English (speaking, reading, and writing). A high-speed internet connection and a private work environment at home (on the island of Oahu). Strong customer service and critical thinking skills, with the ability to make independent decisions in real time. Excellent verbal and written communication skills, with the ability to convey warmth and enthusiasm over phone and email. Availability to work "Japan hours" (2:00 p.m. - 10:00 p.m. Hawaii time), Monday-Friday, with flexibility for holidays. Proficiency in Microsoft Office Suite and the ability to navigate multiple applications and systems simultaneously. Strong typing skills and the ability to troubleshoot basic hardware or connectivity issues with limited support. Preferred Qualifications: 1+ year of experience in hospitality, travel, or a related customer-facing role. Experience in a call center or high-volume service environment. Familiarity with Disney Vacation Club products and services. Experience with standard office software and customer service platforms. Required Education: High school diploma or work equivalent. Additional Information: Benefits and Perks: Disney offers a comprehensive rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and unique extras that only Disney can provide. Learn more at Disney Careers . The pay rate for this role in Kapolei, Hawaii is $27.85 to $37.66 per hour. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
10/04/2025
Full time
Vacation Advisor "We create happiness." That's our motto at Walt Disney Parks and Resorts, and it inspires everything we do. At Disney, you'll help bring the magic to life by enabling families to plan the trip of a lifetime. Imagine spending your day helping families from Japan plan unforgettable experiences at Disney destinations around the world - from our iconic Parks and Resorts in the U.S., Asia, and Europe, to magical voyages on Disney Cruise Line and Adventures by Disney trips across the globe. If you speak fluent Japanese and English, are comfortable working from home on a computer, and excel at building connections over the phone, this could be the perfect role for you. This position will report to the Member Services Manager. This position is based in Kapolei, Hawaii You Will: Provide information (via phone or email) to Japanese-speaking Disney Vacation Club Members about resorts, cruise ships, restaurants, and activities. Assist Members in planning customized trips that maximize their vacation time and resources. Maintain designated levels of service satisfaction while meeting required departmental metric expectations. Resolve Member concerns with empathy and efficiency to ensure magical experiences. Accurately document all interactions using multiple software applications. Offer expert advice on travel options and amenities across Disney destinations. Stay current on Disney products, news, and offerings to provide the most up-to-date information. Collaborate with other departments to ensure seamless service and Member satisfaction. Easily adapt to offering new products and services. Complete all required Company trainings and compliance courses. Occasionally support operations on-site at Aulani Resort for training or business needs. You Will Have: Fluency in both Japanese and English (speaking, reading, and writing). A high-speed internet connection and a private work environment at home (on the island of Oahu). Strong customer service and critical thinking skills, with the ability to make independent decisions in real time. Excellent verbal and written communication skills, with the ability to convey warmth and enthusiasm over phone and email. Availability to work "Japan hours" (2:00 p.m. - 10:00 p.m. Hawaii time), Monday-Friday, with flexibility for holidays. Proficiency in Microsoft Office Suite and the ability to navigate multiple applications and systems simultaneously. Strong typing skills and the ability to troubleshoot basic hardware or connectivity issues with limited support. Preferred Qualifications: 1+ year of experience in hospitality, travel, or a related customer-facing role. Experience in a call center or high-volume service environment. Familiarity with Disney Vacation Club products and services. Experience with standard office software and customer service platforms. Required Education: High school diploma or work equivalent. Additional Information: Benefits and Perks: Disney offers a comprehensive rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and unique extras that only Disney can provide. Learn more at Disney Careers . The pay rate for this role in Kapolei, Hawaii is $27.85 to $37.66 per hour. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Vacation Advisor "We create happiness." That's our motto at Walt Disney Parks and Resorts, and it inspires everything we do. At Disney, you'll help bring the magic to life by enabling families to plan the trip of a lifetime. Imagine spending your day helping families from Japan plan unforgettable experiences at Disney destinations around the world - from our iconic Parks and Resorts in the U.S., Asia, and Europe, to magical voyages on Disney Cruise Line and Adventures by Disney trips across the globe. If you speak fluent Japanese and English, are comfortable working from home on a computer, and excel at building connections over the phone, this could be the perfect role for you. This position will report to the Member Services Manager. This position is based in Kapolei, Hawaii You Will: Provide information (via phone or email) to Japanese-speaking Disney Vacation Club Members about resorts, cruise ships, restaurants, and activities. Assist Members in planning customized trips that maximize their vacation time and resources. Maintain designated levels of service satisfaction while meeting required departmental metric expectations. Resolve Member concerns with empathy and efficiency to ensure magical experiences. Accurately document all interactions using multiple software applications. Offer expert advice on travel options and amenities across Disney destinations. Stay current on Disney products, news, and offerings to provide the most up-to-date information. Collaborate with other departments to ensure seamless service and Member satisfaction. Easily adapt to offering new products and services. Complete all required Company trainings and compliance courses. Occasionally support operations on-site at Aulani Resort for training or business needs. You Will Have: Fluency in both Japanese and English (speaking, reading, and writing). A high-speed internet connection and a private work environment at home (on the island of Oahu). Strong customer service and critical thinking skills, with the ability to make independent decisions in real time. Excellent verbal and written communication skills, with the ability to convey warmth and enthusiasm over phone and email. Availability to work "Japan hours" (2:00 p.m. - 10:00 p.m. Hawaii time), Monday-Friday, with flexibility for holidays. Proficiency in Microsoft Office Suite and the ability to navigate multiple applications and systems simultaneously. Strong typing skills and the ability to troubleshoot basic hardware or connectivity issues with limited support. Preferred Qualifications: 1+ year of experience in hospitality, travel, or a related customer-facing role. Experience in a call center or high-volume service environment. Familiarity with Disney Vacation Club products and services. Experience with standard office software and customer service platforms. Required Education: High school diploma or work equivalent. Additional Information: Benefits and Perks: Disney offers a comprehensive rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and unique extras that only Disney can provide. Learn more at Disney Careers . The pay rate for this role in Kapolei, Hawaii is $27.85 to $37.66 per hour. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
10/04/2025
Full time
Vacation Advisor "We create happiness." That's our motto at Walt Disney Parks and Resorts, and it inspires everything we do. At Disney, you'll help bring the magic to life by enabling families to plan the trip of a lifetime. Imagine spending your day helping families from Japan plan unforgettable experiences at Disney destinations around the world - from our iconic Parks and Resorts in the U.S., Asia, and Europe, to magical voyages on Disney Cruise Line and Adventures by Disney trips across the globe. If you speak fluent Japanese and English, are comfortable working from home on a computer, and excel at building connections over the phone, this could be the perfect role for you. This position will report to the Member Services Manager. This position is based in Kapolei, Hawaii You Will: Provide information (via phone or email) to Japanese-speaking Disney Vacation Club Members about resorts, cruise ships, restaurants, and activities. Assist Members in planning customized trips that maximize their vacation time and resources. Maintain designated levels of service satisfaction while meeting required departmental metric expectations. Resolve Member concerns with empathy and efficiency to ensure magical experiences. Accurately document all interactions using multiple software applications. Offer expert advice on travel options and amenities across Disney destinations. Stay current on Disney products, news, and offerings to provide the most up-to-date information. Collaborate with other departments to ensure seamless service and Member satisfaction. Easily adapt to offering new products and services. Complete all required Company trainings and compliance courses. Occasionally support operations on-site at Aulani Resort for training or business needs. You Will Have: Fluency in both Japanese and English (speaking, reading, and writing). A high-speed internet connection and a private work environment at home (on the island of Oahu). Strong customer service and critical thinking skills, with the ability to make independent decisions in real time. Excellent verbal and written communication skills, with the ability to convey warmth and enthusiasm over phone and email. Availability to work "Japan hours" (2:00 p.m. - 10:00 p.m. Hawaii time), Monday-Friday, with flexibility for holidays. Proficiency in Microsoft Office Suite and the ability to navigate multiple applications and systems simultaneously. Strong typing skills and the ability to troubleshoot basic hardware or connectivity issues with limited support. Preferred Qualifications: 1+ year of experience in hospitality, travel, or a related customer-facing role. Experience in a call center or high-volume service environment. Familiarity with Disney Vacation Club products and services. Experience with standard office software and customer service platforms. Required Education: High school diploma or work equivalent. Additional Information: Benefits and Perks: Disney offers a comprehensive rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and unique extras that only Disney can provide. Learn more at Disney Careers . The pay rate for this role in Kapolei, Hawaii is $27.85 to $37.66 per hour. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Vacation Advisor "We create happiness." That's our motto at Walt Disney Parks and Resorts, and it inspires everything we do. At Disney, you'll help bring the magic to life by enabling families to plan the trip of a lifetime. Imagine spending your day helping families from Japan plan unforgettable experiences at Disney destinations around the world - from our iconic Parks and Resorts in the U.S., Asia, and Europe, to magical voyages on Disney Cruise Line and Adventures by Disney trips across the globe. If you speak fluent Japanese and English, are comfortable working from home on a computer, and excel at building connections over the phone, this could be the perfect role for you. This position will report to the Member Services Manager. This position is based in Kapolei, Hawaii You Will: Provide information (via phone or email) to Japanese-speaking Disney Vacation Club Members about resorts, cruise ships, restaurants, and activities. Assist Members in planning customized trips that maximize their vacation time and resources. Maintain designated levels of service satisfaction while meeting required departmental metric expectations. Resolve Member concerns with empathy and efficiency to ensure magical experiences. Accurately document all interactions using multiple software applications. Offer expert advice on travel options and amenities across Disney destinations. Stay current on Disney products, news, and offerings to provide the most up-to-date information. Collaborate with other departments to ensure seamless service and Member satisfaction. Easily adapt to offering new products and services. Complete all required Company trainings and compliance courses. Occasionally support operations on-site at Aulani Resort for training or business needs. You Will Have: Fluency in both Japanese and English (speaking, reading, and writing). A high-speed internet connection and a private work environment at home (on the island of Oahu). Strong customer service and critical thinking skills, with the ability to make independent decisions in real time. Excellent verbal and written communication skills, with the ability to convey warmth and enthusiasm over phone and email. Availability to work "Japan hours" (2:00 p.m. - 10:00 p.m. Hawaii time), Monday-Friday, with flexibility for holidays. Proficiency in Microsoft Office Suite and the ability to navigate multiple applications and systems simultaneously. Strong typing skills and the ability to troubleshoot basic hardware or connectivity issues with limited support. Preferred Qualifications: 1+ year of experience in hospitality, travel, or a related customer-facing role. Experience in a call center or high-volume service environment. Familiarity with Disney Vacation Club products and services. Experience with standard office software and customer service platforms. Required Education: High school diploma or work equivalent. Additional Information: Benefits and Perks: Disney offers a comprehensive rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and unique extras that only Disney can provide. Learn more at Disney Careers . The pay rate for this role in Kapolei, Hawaii is $27.85 to $37.66 per hour. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
10/04/2025
Full time
Vacation Advisor "We create happiness." That's our motto at Walt Disney Parks and Resorts, and it inspires everything we do. At Disney, you'll help bring the magic to life by enabling families to plan the trip of a lifetime. Imagine spending your day helping families from Japan plan unforgettable experiences at Disney destinations around the world - from our iconic Parks and Resorts in the U.S., Asia, and Europe, to magical voyages on Disney Cruise Line and Adventures by Disney trips across the globe. If you speak fluent Japanese and English, are comfortable working from home on a computer, and excel at building connections over the phone, this could be the perfect role for you. This position will report to the Member Services Manager. This position is based in Kapolei, Hawaii You Will: Provide information (via phone or email) to Japanese-speaking Disney Vacation Club Members about resorts, cruise ships, restaurants, and activities. Assist Members in planning customized trips that maximize their vacation time and resources. Maintain designated levels of service satisfaction while meeting required departmental metric expectations. Resolve Member concerns with empathy and efficiency to ensure magical experiences. Accurately document all interactions using multiple software applications. Offer expert advice on travel options and amenities across Disney destinations. Stay current on Disney products, news, and offerings to provide the most up-to-date information. Collaborate with other departments to ensure seamless service and Member satisfaction. Easily adapt to offering new products and services. Complete all required Company trainings and compliance courses. Occasionally support operations on-site at Aulani Resort for training or business needs. You Will Have: Fluency in both Japanese and English (speaking, reading, and writing). A high-speed internet connection and a private work environment at home (on the island of Oahu). Strong customer service and critical thinking skills, with the ability to make independent decisions in real time. Excellent verbal and written communication skills, with the ability to convey warmth and enthusiasm over phone and email. Availability to work "Japan hours" (2:00 p.m. - 10:00 p.m. Hawaii time), Monday-Friday, with flexibility for holidays. Proficiency in Microsoft Office Suite and the ability to navigate multiple applications and systems simultaneously. Strong typing skills and the ability to troubleshoot basic hardware or connectivity issues with limited support. Preferred Qualifications: 1+ year of experience in hospitality, travel, or a related customer-facing role. Experience in a call center or high-volume service environment. Familiarity with Disney Vacation Club products and services. Experience with standard office software and customer service platforms. Required Education: High school diploma or work equivalent. Additional Information: Benefits and Perks: Disney offers a comprehensive rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and unique extras that only Disney can provide. Learn more at Disney Careers . The pay rate for this role in Kapolei, Hawaii is $27.85 to $37.66 per hour. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Vacation Advisor "We create happiness." That's our motto at Walt Disney Parks and Resorts, and it inspires everything we do. At Disney, you'll help bring the magic to life by enabling families to plan the trip of a lifetime. Imagine spending your day helping families from Japan plan unforgettable experiences at Disney destinations around the world - from our iconic Parks and Resorts in the U.S., Asia, and Europe, to magical voyages on Disney Cruise Line and Adventures by Disney trips across the globe. If you speak fluent Japanese and English, are comfortable working from home on a computer, and excel at building connections over the phone, this could be the perfect role for you. This position will report to the Member Services Manager. This position is based in Kapolei, Hawaii You Will: Provide information (via phone or email) to Japanese-speaking Disney Vacation Club Members about resorts, cruise ships, restaurants, and activities. Assist Members in planning customized trips that maximize their vacation time and resources. Maintain designated levels of service satisfaction while meeting required departmental metric expectations. Resolve Member concerns with empathy and efficiency to ensure magical experiences. Accurately document all interactions using multiple software applications. Offer expert advice on travel options and amenities across Disney destinations. Stay current on Disney products, news, and offerings to provide the most up-to-date information. Collaborate with other departments to ensure seamless service and Member satisfaction. Easily adapt to offering new products and services. Complete all required Company trainings and compliance courses. Occasionally support operations on-site at Aulani Resort for training or business needs. You Will Have: Fluency in both Japanese and English (speaking, reading, and writing). A high-speed internet connection and a private work environment at home (on the island of Oahu). Strong customer service and critical thinking skills, with the ability to make independent decisions in real time. Excellent verbal and written communication skills, with the ability to convey warmth and enthusiasm over phone and email. Availability to work "Japan hours" (2:00 p.m. - 10:00 p.m. Hawaii time), Monday-Friday, with flexibility for holidays. Proficiency in Microsoft Office Suite and the ability to navigate multiple applications and systems simultaneously. Strong typing skills and the ability to troubleshoot basic hardware or connectivity issues with limited support. Preferred Qualifications: 1+ year of experience in hospitality, travel, or a related customer-facing role. Experience in a call center or high-volume service environment. Familiarity with Disney Vacation Club products and services. Experience with standard office software and customer service platforms. Required Education: High school diploma or work equivalent. Additional Information: Benefits and Perks: Disney offers a comprehensive rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and unique extras that only Disney can provide. Learn more at Disney Careers . The pay rate for this role in Kapolei, Hawaii is $27.85 to $37.66 per hour. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
10/04/2025
Full time
Vacation Advisor "We create happiness." That's our motto at Walt Disney Parks and Resorts, and it inspires everything we do. At Disney, you'll help bring the magic to life by enabling families to plan the trip of a lifetime. Imagine spending your day helping families from Japan plan unforgettable experiences at Disney destinations around the world - from our iconic Parks and Resorts in the U.S., Asia, and Europe, to magical voyages on Disney Cruise Line and Adventures by Disney trips across the globe. If you speak fluent Japanese and English, are comfortable working from home on a computer, and excel at building connections over the phone, this could be the perfect role for you. This position will report to the Member Services Manager. This position is based in Kapolei, Hawaii You Will: Provide information (via phone or email) to Japanese-speaking Disney Vacation Club Members about resorts, cruise ships, restaurants, and activities. Assist Members in planning customized trips that maximize their vacation time and resources. Maintain designated levels of service satisfaction while meeting required departmental metric expectations. Resolve Member concerns with empathy and efficiency to ensure magical experiences. Accurately document all interactions using multiple software applications. Offer expert advice on travel options and amenities across Disney destinations. Stay current on Disney products, news, and offerings to provide the most up-to-date information. Collaborate with other departments to ensure seamless service and Member satisfaction. Easily adapt to offering new products and services. Complete all required Company trainings and compliance courses. Occasionally support operations on-site at Aulani Resort for training or business needs. You Will Have: Fluency in both Japanese and English (speaking, reading, and writing). A high-speed internet connection and a private work environment at home (on the island of Oahu). Strong customer service and critical thinking skills, with the ability to make independent decisions in real time. Excellent verbal and written communication skills, with the ability to convey warmth and enthusiasm over phone and email. Availability to work "Japan hours" (2:00 p.m. - 10:00 p.m. Hawaii time), Monday-Friday, with flexibility for holidays. Proficiency in Microsoft Office Suite and the ability to navigate multiple applications and systems simultaneously. Strong typing skills and the ability to troubleshoot basic hardware or connectivity issues with limited support. Preferred Qualifications: 1+ year of experience in hospitality, travel, or a related customer-facing role. Experience in a call center or high-volume service environment. Familiarity with Disney Vacation Club products and services. Experience with standard office software and customer service platforms. Required Education: High school diploma or work equivalent. Additional Information: Benefits and Perks: Disney offers a comprehensive rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and unique extras that only Disney can provide. Learn more at Disney Careers . The pay rate for this role in Kapolei, Hawaii is $27.85 to $37.66 per hour. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Vacation Advisor "We create happiness." That's our motto at Walt Disney Parks and Resorts, and it inspires everything we do. At Disney, you'll help bring the magic to life by enabling families to plan the trip of a lifetime. Imagine spending your day helping families from Japan plan unforgettable experiences at Disney destinations around the world - from our iconic Parks and Resorts in the U.S., Asia, and Europe, to magical voyages on Disney Cruise Line and Adventures by Disney trips across the globe. If you speak fluent Japanese and English, are comfortable working from home on a computer, and excel at building connections over the phone, this could be the perfect role for you. This position will report to the Member Services Manager. This position is based in Kapolei, Hawaii You Will: Provide information (via phone or email) to Japanese-speaking Disney Vacation Club Members about resorts, cruise ships, restaurants, and activities. Assist Members in planning customized trips that maximize their vacation time and resources. Maintain designated levels of service satisfaction while meeting required departmental metric expectations. Resolve Member concerns with empathy and efficiency to ensure magical experiences. Accurately document all interactions using multiple software applications. Offer expert advice on travel options and amenities across Disney destinations. Stay current on Disney products, news, and offerings to provide the most up-to-date information. Collaborate with other departments to ensure seamless service and Member satisfaction. Easily adapt to offering new products and services. Complete all required Company trainings and compliance courses. Occasionally support operations on-site at Aulani Resort for training or business needs. You Will Have: Fluency in both Japanese and English (speaking, reading, and writing). A high-speed internet connection and a private work environment at home (on the island of Oahu). Strong customer service and critical thinking skills, with the ability to make independent decisions in real time. Excellent verbal and written communication skills, with the ability to convey warmth and enthusiasm over phone and email. Availability to work "Japan hours" (2:00 p.m. - 10:00 p.m. Hawaii time), Monday-Friday, with flexibility for holidays. Proficiency in Microsoft Office Suite and the ability to navigate multiple applications and systems simultaneously. Strong typing skills and the ability to troubleshoot basic hardware or connectivity issues with limited support. Preferred Qualifications: 1+ year of experience in hospitality, travel, or a related customer-facing role. Experience in a call center or high-volume service environment. Familiarity with Disney Vacation Club products and services. Experience with standard office software and customer service platforms. Required Education: High school diploma or work equivalent. Additional Information: Benefits and Perks: Disney offers a comprehensive rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and unique extras that only Disney can provide. Learn more at Disney Careers . The pay rate for this role in Kapolei, Hawaii is $27.85 to $37.66 per hour. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
10/04/2025
Full time
Vacation Advisor "We create happiness." That's our motto at Walt Disney Parks and Resorts, and it inspires everything we do. At Disney, you'll help bring the magic to life by enabling families to plan the trip of a lifetime. Imagine spending your day helping families from Japan plan unforgettable experiences at Disney destinations around the world - from our iconic Parks and Resorts in the U.S., Asia, and Europe, to magical voyages on Disney Cruise Line and Adventures by Disney trips across the globe. If you speak fluent Japanese and English, are comfortable working from home on a computer, and excel at building connections over the phone, this could be the perfect role for you. This position will report to the Member Services Manager. This position is based in Kapolei, Hawaii You Will: Provide information (via phone or email) to Japanese-speaking Disney Vacation Club Members about resorts, cruise ships, restaurants, and activities. Assist Members in planning customized trips that maximize their vacation time and resources. Maintain designated levels of service satisfaction while meeting required departmental metric expectations. Resolve Member concerns with empathy and efficiency to ensure magical experiences. Accurately document all interactions using multiple software applications. Offer expert advice on travel options and amenities across Disney destinations. Stay current on Disney products, news, and offerings to provide the most up-to-date information. Collaborate with other departments to ensure seamless service and Member satisfaction. Easily adapt to offering new products and services. Complete all required Company trainings and compliance courses. Occasionally support operations on-site at Aulani Resort for training or business needs. You Will Have: Fluency in both Japanese and English (speaking, reading, and writing). A high-speed internet connection and a private work environment at home (on the island of Oahu). Strong customer service and critical thinking skills, with the ability to make independent decisions in real time. Excellent verbal and written communication skills, with the ability to convey warmth and enthusiasm over phone and email. Availability to work "Japan hours" (2:00 p.m. - 10:00 p.m. Hawaii time), Monday-Friday, with flexibility for holidays. Proficiency in Microsoft Office Suite and the ability to navigate multiple applications and systems simultaneously. Strong typing skills and the ability to troubleshoot basic hardware or connectivity issues with limited support. Preferred Qualifications: 1+ year of experience in hospitality, travel, or a related customer-facing role. Experience in a call center or high-volume service environment. Familiarity with Disney Vacation Club products and services. Experience with standard office software and customer service platforms. Required Education: High school diploma or work equivalent. Additional Information: Benefits and Perks: Disney offers a comprehensive rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and unique extras that only Disney can provide. Learn more at Disney Careers . The pay rate for this role in Kapolei, Hawaii is $27.85 to $37.66 per hour. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Cast Members working in entry level culinary positions are responsible for execution of all menu categories and specific recipes for all restaurant menu items including timing, quality, temperature, portion, and presentation. A Cook 4 will be assisting with all overall culinary production, which includes preparing menu items from recipes, for consumption in hotel restaurants throughout the resort. They will also be responsible for promoting a fun and creative working environment and partner with Front of House to ensure Cast training/knowledge of product ensuring a smooth operation and delivery of exceptional dining experience. Responsibilities : Prepares, seasons and cooks to order menu items for all meals throughout the day, including Breakfast, Lunch and Dinner meal periods Portions and arranges food on serving dishes and is responsible for portion control and plate presentation May cook, mix, and/or season ingredients to make dressings, sauces, gravies, batters, fillings and spreads May wash, peel, slice, scoop, dice and julienne vegetables and fruits Prepares, measures, mixes (following recipes) and/or cooks and garnishes basic appetizers (hot or cold), salads, pastas, sandwich fillings, Waffles and other food items Some knowledge of cooking equipment such as grill, gas range, electric range, broiler, deep fat fryer, serving table, waffle iron, griddle, skillets and other standard kitchen equipment Ability to prepare products according to recipe guidelines Knowledge and understanding of kitchen safety and sanitation including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Ability to assist Chef in preparing items for Guests with special dietary needs Cleans kitchen equipment and practices HACCP (Hazard Analysis and Critical Control Points) Procedures Basic Qualifications : Experience in culinary field/high volume restaurant minimum 3-6 months, or up to 1 year Ability to multi task and work in a very fast paced team environment Demonstrates a desire to work in a guest service and team environment Demonstrates passion and enthusiasm for working in the kitchen Strong listening skills and ability to follow direction Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Enrolled in a culinary education program or equivalent Recommendation from school Food Safety Certification or equivalent Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Full-Time requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Keyword: AULANI CASTING, AULANICASTING The pay rate for this role in Hawaii is $32.58 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
10/04/2025
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Cast Members working in entry level culinary positions are responsible for execution of all menu categories and specific recipes for all restaurant menu items including timing, quality, temperature, portion, and presentation. A Cook 4 will be assisting with all overall culinary production, which includes preparing menu items from recipes, for consumption in hotel restaurants throughout the resort. They will also be responsible for promoting a fun and creative working environment and partner with Front of House to ensure Cast training/knowledge of product ensuring a smooth operation and delivery of exceptional dining experience. Responsibilities : Prepares, seasons and cooks to order menu items for all meals throughout the day, including Breakfast, Lunch and Dinner meal periods Portions and arranges food on serving dishes and is responsible for portion control and plate presentation May cook, mix, and/or season ingredients to make dressings, sauces, gravies, batters, fillings and spreads May wash, peel, slice, scoop, dice and julienne vegetables and fruits Prepares, measures, mixes (following recipes) and/or cooks and garnishes basic appetizers (hot or cold), salads, pastas, sandwich fillings, Waffles and other food items Some knowledge of cooking equipment such as grill, gas range, electric range, broiler, deep fat fryer, serving table, waffle iron, griddle, skillets and other standard kitchen equipment Ability to prepare products according to recipe guidelines Knowledge and understanding of kitchen safety and sanitation including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Ability to assist Chef in preparing items for Guests with special dietary needs Cleans kitchen equipment and practices HACCP (Hazard Analysis and Critical Control Points) Procedures Basic Qualifications : Experience in culinary field/high volume restaurant minimum 3-6 months, or up to 1 year Ability to multi task and work in a very fast paced team environment Demonstrates a desire to work in a guest service and team environment Demonstrates passion and enthusiasm for working in the kitchen Strong listening skills and ability to follow direction Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Enrolled in a culinary education program or equivalent Recommendation from school Food Safety Certification or equivalent Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Full-Time requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Keyword: AULANI CASTING, AULANICASTING The pay rate for this role in Hawaii is $32.58 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Diagnose and provide service and repairs for all Aulani land and water features and Show Tech equipment. This position will require experience in plumbing, electrical, pump rooms, computer knowledge, and responding to inquiries and problems in a courteous, efficient and professional manner to achieve the highest guest satisfaction while complying with all Disney policies. Responsibilities : • Perform preventive maintenance, troubleshooting, and repair of show tech equipment, games, audio visual, background music equipment, and components. • Perform preventive maintenance, troubleshooting, and repair on water feature pumps, equipment, and components for all Aulani water features. • Keep accurate records of maintenance and repair work. • Have extensive knowledge of electrical controls and relays. • Have extensive knowledge of pneumatic valves and control devices. • Be proficient in all show tech and water features maintenance practices and the use of associated technologies. • Read electrical, mechanical, and plumbing prints/drawings and comprehend design principles. • Read and interpret technical manuals and blueprints. • Diagnose and handle all repairs of equipment including motors, starters, feeders, filtration systems, and pumps throughout the Resort. • Install and replace filtration system elements, i.e., gaskets, gauges, valves, etc. • Respond promptly to all guest requests and resolve any maintenance-related issues. • Perform other duties as required by management. • Ensure safety for oneself and others. • Follow all safety procedures and use appropriate personal protective equipment. • Work harmoniously and professionally with co-workers and supervisors. • Comply with Disney work rules and standards of conduct. • Respond to emergency conditions, such as fires and power failures. • Perform necessary repairs and preventive maintenance in guest rooms, public areas, pools, and select equipment of the resort • Effectively update and maintain logs. • Respond to guest calls for maintenance in rooms or public areas. • May be required to contact and manage vendor/contractor support. • Install or relocate equipment as necessary. • Maintain parts and tool inventories. • Keep all engineering areas orderly and clean. Basic Qualifications : • Minimum 5 years of experience in a related field and hospitality • Leadership capabilities • Demonstrated learning and continual development in the craft • Advanced analytical troubleshooting skills • Excellent communication skills, both verbal and written • Passion for mentoring and leading others through training and feedback • Ability to work varied shifts and days off Additional Information : Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. The pay rate for this role in Hawaii is $41.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
10/03/2025
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Diagnose and provide service and repairs for all Aulani land and water features and Show Tech equipment. This position will require experience in plumbing, electrical, pump rooms, computer knowledge, and responding to inquiries and problems in a courteous, efficient and professional manner to achieve the highest guest satisfaction while complying with all Disney policies. Responsibilities : • Perform preventive maintenance, troubleshooting, and repair of show tech equipment, games, audio visual, background music equipment, and components. • Perform preventive maintenance, troubleshooting, and repair on water feature pumps, equipment, and components for all Aulani water features. • Keep accurate records of maintenance and repair work. • Have extensive knowledge of electrical controls and relays. • Have extensive knowledge of pneumatic valves and control devices. • Be proficient in all show tech and water features maintenance practices and the use of associated technologies. • Read electrical, mechanical, and plumbing prints/drawings and comprehend design principles. • Read and interpret technical manuals and blueprints. • Diagnose and handle all repairs of equipment including motors, starters, feeders, filtration systems, and pumps throughout the Resort. • Install and replace filtration system elements, i.e., gaskets, gauges, valves, etc. • Respond promptly to all guest requests and resolve any maintenance-related issues. • Perform other duties as required by management. • Ensure safety for oneself and others. • Follow all safety procedures and use appropriate personal protective equipment. • Work harmoniously and professionally with co-workers and supervisors. • Comply with Disney work rules and standards of conduct. • Respond to emergency conditions, such as fires and power failures. • Perform necessary repairs and preventive maintenance in guest rooms, public areas, pools, and select equipment of the resort • Effectively update and maintain logs. • Respond to guest calls for maintenance in rooms or public areas. • May be required to contact and manage vendor/contractor support. • Install or relocate equipment as necessary. • Maintain parts and tool inventories. • Keep all engineering areas orderly and clean. Basic Qualifications : • Minimum 5 years of experience in a related field and hospitality • Leadership capabilities • Demonstrated learning and continual development in the craft • Advanced analytical troubleshooting skills • Excellent communication skills, both verbal and written • Passion for mentoring and leading others through training and feedback • Ability to work varied shifts and days off Additional Information : Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. The pay rate for this role in Hawaii is $41.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcome. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a front-line Engineering Services Manager, you will be responsible and accountable for leading and managing a team of hourly facilities cast members (electricians, kitchen mechanics, HVAC technicians, plumbers, facility support crafts workers and generalists) in the day-to-day operations at Aulani Resort. You will provide oversight and direction for troubleshooting, repair, refurbishment and show quality of all facilities' assets. This role will act as a leader in the development and motivation of the team, practicing safety and ensuring high quality performance while encouraging ownership and accountability. This full-time/salaried position reports to the Director of Engineering & Services and will be working onsite at our breathtaking Aulani Resort on Oahu, Hawaii. What will you do: Supervise the engineering Leads and Cast Technicians Responsible for interviewing, scheduling, training, development, coaching and counseling Provide recommendations and conduct performance reviews Resolve issues and recommend disciplinary action as appropriate. Implement and schedule all property and equipment PM programs in compliance with Disney standards and local, state, and national codes and regulations to ensure safety, guest and cast member satisfaction, to protect the assets and to maintain the resort in first class conditions. Make productive and positive contributions to safety, service and departmental performance Provide technical oversight and direction for the troubleshooting, repair, refurbishment, and show quality of the Aulani, A Disney Resort and Spa facilities assets. Develop a high level of teamwork and cooperation among various departments and with all leaders while managing safety, regulatory compliance and productivity. Please apply if you have: Minimum of 5 years management or supervisory experience in an engineering, maintenance environment. Minimum of 3 years within a hotel maintenance environment. Experience in facilities and/or kitchen maintenance with demonstrated knowledge and understanding of electrical and mechanical systems. Knowledge of HotSoS, or comparable software. Strong interpersonal, coaching, mentoring, organizational, problem-solving and time management skills Strong written and verbal communication skills Ability to communicate effectively within all levels of the organization, both verbally and in writing Ability to develop management reports, accurately report information, and deliver projects on time and use various office (MS Word, Excel and Outlook) and accounting programs Ability to handle day-to-day & annual financial aspects of the business including labor costs and other expenses to adhere to budgets. Ability to operate equipment, including company vehicles. Valid driver's license and clean driving record (no tickets/accidents/moving violations in the past 12 months) Must be available to work evenings, overnight, holidays, weekends and other various shifts as needed Preferred Qualifications and Certifications: OSAH Safety Certification HVAC Certification 5 years operational experience of large facilities equipment, chillers, boilers, cooling tower, heat exchangers, pumps Education: Required: Two-year Technical Degree or equivalent experience in the facilities, mechanical, and electrical fields Preferred: BA/BS degree in an engineering or technical discipline Additional Information: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $94,200 to $126,200. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
10/03/2025
Full time
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcome. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a front-line Engineering Services Manager, you will be responsible and accountable for leading and managing a team of hourly facilities cast members (electricians, kitchen mechanics, HVAC technicians, plumbers, facility support crafts workers and generalists) in the day-to-day operations at Aulani Resort. You will provide oversight and direction for troubleshooting, repair, refurbishment and show quality of all facilities' assets. This role will act as a leader in the development and motivation of the team, practicing safety and ensuring high quality performance while encouraging ownership and accountability. This full-time/salaried position reports to the Director of Engineering & Services and will be working onsite at our breathtaking Aulani Resort on Oahu, Hawaii. What will you do: Supervise the engineering Leads and Cast Technicians Responsible for interviewing, scheduling, training, development, coaching and counseling Provide recommendations and conduct performance reviews Resolve issues and recommend disciplinary action as appropriate. Implement and schedule all property and equipment PM programs in compliance with Disney standards and local, state, and national codes and regulations to ensure safety, guest and cast member satisfaction, to protect the assets and to maintain the resort in first class conditions. Make productive and positive contributions to safety, service and departmental performance Provide technical oversight and direction for the troubleshooting, repair, refurbishment, and show quality of the Aulani, A Disney Resort and Spa facilities assets. Develop a high level of teamwork and cooperation among various departments and with all leaders while managing safety, regulatory compliance and productivity. Please apply if you have: Minimum of 5 years management or supervisory experience in an engineering, maintenance environment. Minimum of 3 years within a hotel maintenance environment. Experience in facilities and/or kitchen maintenance with demonstrated knowledge and understanding of electrical and mechanical systems. Knowledge of HotSoS, or comparable software. Strong interpersonal, coaching, mentoring, organizational, problem-solving and time management skills Strong written and verbal communication skills Ability to communicate effectively within all levels of the organization, both verbally and in writing Ability to develop management reports, accurately report information, and deliver projects on time and use various office (MS Word, Excel and Outlook) and accounting programs Ability to handle day-to-day & annual financial aspects of the business including labor costs and other expenses to adhere to budgets. Ability to operate equipment, including company vehicles. Valid driver's license and clean driving record (no tickets/accidents/moving violations in the past 12 months) Must be available to work evenings, overnight, holidays, weekends and other various shifts as needed Preferred Qualifications and Certifications: OSAH Safety Certification HVAC Certification 5 years operational experience of large facilities equipment, chillers, boilers, cooling tower, heat exchangers, pumps Education: Required: Two-year Technical Degree or equivalent experience in the facilities, mechanical, and electrical fields Preferred: BA/BS degree in an engineering or technical discipline Additional Information: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $94,200 to $126,200. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Are you someone who has the courage to proactively engage and connect with people? Do you have a natural curiosity about what motivates others and the ability to influence decisions? If so, we invite you to bring your talents to the most magical place on earth as a Disney Vacation Club Associate. Disney Vacation Club (DVC) Associates serve as the first point of contact for Guests exploring Membership, offering personalized interactions across multiple platforms-including in-person, phone, chat, and virtual meetings. In this service-oriented, multi-functional role, Associates support both sales and operations with a strong focus on enhancing the Member experience. They guide Guests through the DVC journey by sharing Membership benefits and inviting participation in various learning opportunities, all while delivering exceptional service through authentic and transparent interactions. DVC Associates must embody a deep understanding of the Disney brand and our counselor sales approach. The role is team-driven, with incentive pay aligned to collective sales performance. You will report to a Sales Experience Manager. This is a Full-Time role. Responsibilities/You Will: Create a welcoming environment for Members and Guests by delivering excellent in-person service and supporting all aspects of the sales process and Guest experience. Partner with area leadership to complete administrative tasks relating to the Disney Vacation Club (DVC) sales center operations and Guest interactions Maintain show readiness at all scheduled locations, including the sanitation of all collateral items Explain and invite Members to learn more about DVC in accordance with the paths available Create lead generation from all Members and Guests to support the Sales process Provide individualized service to Guests by identifying Member and Guest needs through authentic interactions Help resolve Member and Guest concerns or issues Member and Guest service recovery Educate and service our Disney Members and Guests by using in-depth knowledge of the Resorts, Parks, neighboring businesses, and DVC Membership privileges Display great working relationships with resort, vendors, and community partners Basic Qualifications/You Have: 1+ year background in hospitality or other customer-centric industries where anticipating guest needs is key Experience in proactive sales or lead generation Provide exceptional Guest service through strong interpersonal and communication skills, creating a welcoming atmosphere for Members and Guests. Strong organizational skills and attention to detail to assist with sales center operations and guest interactions Strong problem-solving and conflict-resolution skills to address and resolve Member and Guest concerns effectively Sound judgment in engaging appropriate partners during varied Guest situations, while remaining calm and composed to ensure a seamless experience Ability to proactively engage with guests in both indoor and outdoor environments, maintaining a high level of service and enthusiasm across all weather conditions Full-time availability, including weekends, holidays, and variable shifts based on business needs Proficiency with computers: Apple/Windows-based systems. Preferred Qualifications: Strong knowledge of and genuine affinity for the Disney brand, consistently meeting Guest expectations Knowledge of the Disney Vacation Club Understanding of the Walt Disney Parks & Resorts standards and expectations General understanding of vacation ownership concepts and the sales process within the timeshare industry Proficiency with iOS and Android operating systems, including iPad or other tablet usage Education: High School diploma or equivalent Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at The pay rate for this role Kapolei, HI is $18.65 to $24.67 per hour. A performance incentive may be provided as part of the compensation package and will align with our sales revenue targets and focus on overall team performance.
10/03/2025
Full time
Are you someone who has the courage to proactively engage and connect with people? Do you have a natural curiosity about what motivates others and the ability to influence decisions? If so, we invite you to bring your talents to the most magical place on earth as a Disney Vacation Club Associate. Disney Vacation Club (DVC) Associates serve as the first point of contact for Guests exploring Membership, offering personalized interactions across multiple platforms-including in-person, phone, chat, and virtual meetings. In this service-oriented, multi-functional role, Associates support both sales and operations with a strong focus on enhancing the Member experience. They guide Guests through the DVC journey by sharing Membership benefits and inviting participation in various learning opportunities, all while delivering exceptional service through authentic and transparent interactions. DVC Associates must embody a deep understanding of the Disney brand and our counselor sales approach. The role is team-driven, with incentive pay aligned to collective sales performance. You will report to a Sales Experience Manager. This is a Full-Time role. Responsibilities/You Will: Create a welcoming environment for Members and Guests by delivering excellent in-person service and supporting all aspects of the sales process and Guest experience. Partner with area leadership to complete administrative tasks relating to the Disney Vacation Club (DVC) sales center operations and Guest interactions Maintain show readiness at all scheduled locations, including the sanitation of all collateral items Explain and invite Members to learn more about DVC in accordance with the paths available Create lead generation from all Members and Guests to support the Sales process Provide individualized service to Guests by identifying Member and Guest needs through authentic interactions Help resolve Member and Guest concerns or issues Member and Guest service recovery Educate and service our Disney Members and Guests by using in-depth knowledge of the Resorts, Parks, neighboring businesses, and DVC Membership privileges Display great working relationships with resort, vendors, and community partners Basic Qualifications/You Have: 1+ year background in hospitality or other customer-centric industries where anticipating guest needs is key Experience in proactive sales or lead generation Provide exceptional Guest service through strong interpersonal and communication skills, creating a welcoming atmosphere for Members and Guests. Strong organizational skills and attention to detail to assist with sales center operations and guest interactions Strong problem-solving and conflict-resolution skills to address and resolve Member and Guest concerns effectively Sound judgment in engaging appropriate partners during varied Guest situations, while remaining calm and composed to ensure a seamless experience Ability to proactively engage with guests in both indoor and outdoor environments, maintaining a high level of service and enthusiasm across all weather conditions Full-time availability, including weekends, holidays, and variable shifts based on business needs Proficiency with computers: Apple/Windows-based systems. Preferred Qualifications: Strong knowledge of and genuine affinity for the Disney brand, consistently meeting Guest expectations Knowledge of the Disney Vacation Club Understanding of the Walt Disney Parks & Resorts standards and expectations General understanding of vacation ownership concepts and the sales process within the timeshare industry Proficiency with iOS and Android operating systems, including iPad or other tablet usage Education: High School diploma or equivalent Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at The pay rate for this role Kapolei, HI is $18.65 to $24.67 per hour. A performance incentive may be provided as part of the compensation package and will align with our sales revenue targets and focus on overall team performance.
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Assist in the daily operations of one or more of the following highly themed Merchandise locations at Aulani, A Disney Resort & Spa. Apply to this position to be considered for a Merchandise Cast Member! Kālepa's Store - Located near the lobby, this is a convenient place for our guests to purchase groceries, sundries and vacation essentials for the whole 'ohana. Merchandise at this location features artisanal island delights that tell the story of Aulani Resort and its celebration of Hawaiian culture. Hale Manu - Located near the lobby, this upscale boutique allows guests to discover high-end fashion and island flair. From authentic Hawaiian-made products and gifts to jewelry and designer sunglasses , our guests are bound to leave with something luxurious. The Lava Shack - This convenient poolside shop offers swimwear, beach toys, snacks, beverages, and more. Special Events, Pop-Up Locations & Carts - Whether its vending merchandise outside on the beach, setting up and breaking down "Pop-Up" locations, or interacting with our guests underneath the stars during 'Ohana Movie Nights, these mobile shops are examples of how we bring magic to our guests! Responsibilities : Enhance the guest experience during their stay through strong product awareness, proactive selling techniques and a positive demeanor. Be prepared to work both indoors and outdoors supporting either a retail location or a merchandise cart. Guest Service - Proactively approaches all guests and offers options while increasing revenue opportunities. Greeter - Greet and thank each guest as they enter and exit the location; assist with directions, event schedules, provide samples, and other information requested by guests as necessary. Retail Agent - Process merchandise transactions following proper POS procedures; select locations may have you selling bottled liquor. Pin Trader/Hat/Leather Personalization - Share pin trading knowledge, embroider guest names on hat products purchased, and engrave guest names on pre-determined leather items. Grocery Delivery - Responsible for overall delivery of grocery items to all Guest rooms throughout the Resort. Stock Receiver - Unloads and processes both hard-line and soft-line product by demonstrating the ability to meet and/or exceed productivity standards. Demonstrate working knowledge and application of producing product to floor-ready visual standards. Stock Runner - Responsible for straightening and detailing product by zone, accurately identifying out-of-stock product by utilizing the merchandise handheld, accurately picking product via merchandise stockroom, successfully communicate out-of-stocks via logistics board and fulfill product to the sales fixture by demonstrating the ability to meet and/or exceed productivity standards. This process will occur throughout the day. Basic Qualifications : Follow Open/Close procedures for cashiering role, including, but not limited to counting out and balancing of funds at beginning and end of shifts. Follow proper cash handling procedures. Adhere to loss prevention guidelines. May also be asked to work in specialized areas, as needed, additional training required. Preferred Qualifications: Basic mathematical skills are necessary. Sales experience helpful, and/or feeling comfortable with suggestive selling. Knowledge of Hawaiian/Japanese language preferred. Additional Information : SCHEDULE AVAILABILTY Part-Time: Must be available all Saturday, Sunday, and Holidays. Must be available to work up to 40 hours per week during training. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $27.02 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
10/03/2025
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Assist in the daily operations of one or more of the following highly themed Merchandise locations at Aulani, A Disney Resort & Spa. Apply to this position to be considered for a Merchandise Cast Member! Kālepa's Store - Located near the lobby, this is a convenient place for our guests to purchase groceries, sundries and vacation essentials for the whole 'ohana. Merchandise at this location features artisanal island delights that tell the story of Aulani Resort and its celebration of Hawaiian culture. Hale Manu - Located near the lobby, this upscale boutique allows guests to discover high-end fashion and island flair. From authentic Hawaiian-made products and gifts to jewelry and designer sunglasses , our guests are bound to leave with something luxurious. The Lava Shack - This convenient poolside shop offers swimwear, beach toys, snacks, beverages, and more. Special Events, Pop-Up Locations & Carts - Whether its vending merchandise outside on the beach, setting up and breaking down "Pop-Up" locations, or interacting with our guests underneath the stars during 'Ohana Movie Nights, these mobile shops are examples of how we bring magic to our guests! Responsibilities : Enhance the guest experience during their stay through strong product awareness, proactive selling techniques and a positive demeanor. Be prepared to work both indoors and outdoors supporting either a retail location or a merchandise cart. Guest Service - Proactively approaches all guests and offers options while increasing revenue opportunities. Greeter - Greet and thank each guest as they enter and exit the location; assist with directions, event schedules, provide samples, and other information requested by guests as necessary. Retail Agent - Process merchandise transactions following proper POS procedures; select locations may have you selling bottled liquor. Pin Trader/Hat/Leather Personalization - Share pin trading knowledge, embroider guest names on hat products purchased, and engrave guest names on pre-determined leather items. Grocery Delivery - Responsible for overall delivery of grocery items to all Guest rooms throughout the Resort. Stock Receiver - Unloads and processes both hard-line and soft-line product by demonstrating the ability to meet and/or exceed productivity standards. Demonstrate working knowledge and application of producing product to floor-ready visual standards. Stock Runner - Responsible for straightening and detailing product by zone, accurately identifying out-of-stock product by utilizing the merchandise handheld, accurately picking product via merchandise stockroom, successfully communicate out-of-stocks via logistics board and fulfill product to the sales fixture by demonstrating the ability to meet and/or exceed productivity standards. This process will occur throughout the day. Basic Qualifications : Follow Open/Close procedures for cashiering role, including, but not limited to counting out and balancing of funds at beginning and end of shifts. Follow proper cash handling procedures. Adhere to loss prevention guidelines. May also be asked to work in specialized areas, as needed, additional training required. Preferred Qualifications: Basic mathematical skills are necessary. Sales experience helpful, and/or feeling comfortable with suggestive selling. Knowledge of Hawaiian/Japanese language preferred. Additional Information : SCHEDULE AVAILABILTY Part-Time: Must be available all Saturday, Sunday, and Holidays. Must be available to work up to 40 hours per week during training. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $27.02 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests, checking them in and out of hotel rooms and villas. The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. The Front Desk Agent plays an important role in providing the first and lasting impression of Aulani's guest services. Responsibilities : Assist guests during check-in and check-out, phone interaction, and face-to-face interaction Assist guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/cast Strong computer skills and knowledge is required Must feel comfortable handling large amounts of money and possesses a high-level of integrity Ability to reflect a professional image while maintaining guest privacy Must stay calm in highly stressful situations and be knowledgeable of emergency procedures Will be stationed both indoor at the Front Desk and outdoors at the Porte Cochere area to provide assistance to Guest at any time throughout the day and night. Handle a high volume of transactions, including the handling of many different forms of payment (cash, credit cards, foreign currency, vouchers, etc.) Will be empowered to, and must have ability to confidently utilize service recovery methods. Basic Qualifications : Previous cash handling experience Previous computer experience Ability to perform in a fast-paced and sometimes stressful working environment Ability to multi task Ability to confidently utilize service recovery methods Enthusiastic about interacting and helping guests Receptive to special requests Willing to follow instructions and take direction You must be at least 18 years of age to be considered for this role Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Preferred Qualifications: Proficient in English and Japanese Language Knowledge of Hawaiian language preferred Previous work experience in a Hotel/Front Desk environment Previous experience in a high volume, fast paced office type environment Previous Leadership experience Previous experience working in a Hawaiian tourism or hospitality role Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $34.04 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
10/01/2025
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests, checking them in and out of hotel rooms and villas. The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. The Front Desk Agent plays an important role in providing the first and lasting impression of Aulani's guest services. Responsibilities : Assist guests during check-in and check-out, phone interaction, and face-to-face interaction Assist guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/cast Strong computer skills and knowledge is required Must feel comfortable handling large amounts of money and possesses a high-level of integrity Ability to reflect a professional image while maintaining guest privacy Must stay calm in highly stressful situations and be knowledgeable of emergency procedures Will be stationed both indoor at the Front Desk and outdoors at the Porte Cochere area to provide assistance to Guest at any time throughout the day and night. Handle a high volume of transactions, including the handling of many different forms of payment (cash, credit cards, foreign currency, vouchers, etc.) Will be empowered to, and must have ability to confidently utilize service recovery methods. Basic Qualifications : Previous cash handling experience Previous computer experience Ability to perform in a fast-paced and sometimes stressful working environment Ability to multi task Ability to confidently utilize service recovery methods Enthusiastic about interacting and helping guests Receptive to special requests Willing to follow instructions and take direction You must be at least 18 years of age to be considered for this role Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Preferred Qualifications: Proficient in English and Japanese Language Knowledge of Hawaiian language preferred Previous work experience in a Hotel/Front Desk environment Previous experience in a high volume, fast paced office type environment Previous Leadership experience Previous experience working in a Hawaiian tourism or hospitality role Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $34.04 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Do you have a passion for serving others? If so, consider supporting the Guest experience as a Poolside Server Assistant. Poolside Service will have you working on all types of terrain - sand included so our Guests can continue to enjoy the offerings at Aulani, A Disney Resort & Spa. Our Cast Members deliver appetizers, salads, burgers, flatbreads, and hand crafted cocktails. Responsibilities : Poolside Server Assistant - Responsible for supporting the Guest experience by supporting the Poolside Server. You will deliver food and beverage to our guests, assist in bussing and anticipating the Guests needs. Expect to work in a high Guest service setting where initiating and holding conversations with Guests will be required. Basic Qualifications : Must be at least 18 years of age Willing to work outdoors in all types of weather conditions and around nature Must meet state requirements to obtain Hawaii Liquor Commission card Will verify ID's when vending and serving alcohol Must be comfortable cash handling Will work around water Possess excellent hospitality skills Ability to multi-task and work in a very fast-paced environment Excellent memorization skills Speed, accuracy and efficiency are required, as well as the ability to work well under pressure Demonstrated ability to own and resolve guest situations Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills An understanding of the pivot system - a seating and order-taking method Preferred Qualifications: Previous serving experience Previous restaurant experience; understanding of full service and quick service environment Previous outdoor work experience preferred Familiarity with local ingredients and the classic cuisine of the Hawaiian Islands Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILITY: Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Keyword: Aulani Casting, AULANICASTING The pay rate for this role in Hawaii is $28.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
10/01/2025
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Do you have a passion for serving others? If so, consider supporting the Guest experience as a Poolside Server Assistant. Poolside Service will have you working on all types of terrain - sand included so our Guests can continue to enjoy the offerings at Aulani, A Disney Resort & Spa. Our Cast Members deliver appetizers, salads, burgers, flatbreads, and hand crafted cocktails. Responsibilities : Poolside Server Assistant - Responsible for supporting the Guest experience by supporting the Poolside Server. You will deliver food and beverage to our guests, assist in bussing and anticipating the Guests needs. Expect to work in a high Guest service setting where initiating and holding conversations with Guests will be required. Basic Qualifications : Must be at least 18 years of age Willing to work outdoors in all types of weather conditions and around nature Must meet state requirements to obtain Hawaii Liquor Commission card Will verify ID's when vending and serving alcohol Must be comfortable cash handling Will work around water Possess excellent hospitality skills Ability to multi-task and work in a very fast-paced environment Excellent memorization skills Speed, accuracy and efficiency are required, as well as the ability to work well under pressure Demonstrated ability to own and resolve guest situations Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills An understanding of the pivot system - a seating and order-taking method Preferred Qualifications: Previous serving experience Previous restaurant experience; understanding of full service and quick service environment Previous outdoor work experience preferred Familiarity with local ingredients and the classic cuisine of the Hawaiian Islands Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILITY: Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Keyword: Aulani Casting, AULANICASTING The pay rate for this role in Hawaii is $28.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents (Full-time only) Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! We're looking for talented people who are self starters, passionate about what they do and strive for Guest satisfaction. Housekeepers play an important role our home-away-from-home experience for each of our Guests every day. Their work can make all the difference for our Guests experience. The Housekeeping role is responsible for cleaning and maintaining all hotel property Guest rooms which includes cleaning full kitchen areas, bathrooms, balconies, bedrooms, closets, furniture, art décor, windows, create special touches, placing special amenities and collateral in rooms, and changing linens and overall upkeep of guest rooms. Responsibilities : Housekeeper (AM/PM)- cleans approximately 14 units per day, which includes: making beds, cleaning bathrooms and dusting furniture Change bedding (bed sacks, blankets, duvet covers and inserts where applicable on specified days) Vacuuming and edging carpets, including underneath all furniture, and removing carpet "spots" Clean and touch up windows, walls and baseboards Clean patios/balconies, walls, floors and furniture Fold towels (may require special touches such as folding towels a certain way and crimping toilet paper and tissues) Cleaning of entrance of room including front and back of entrance door, surrounding wall area. Replace amenities in guest rooms Change shower liners/shower curtains, bed pads, etc. Replace glasses, mugs and carafes when servicing rooms; Includes cleaning coffee filters Change iron board covers as needed Stock cart/baskets and take inventory of amenities/linen/terry needed to replenish rooms Deep cleaning of entire room and bathrooms on specified days Perform nightly turndown duties for VIP level and specified guests Basic Qualifications : Flexible/Adaptable-may work in a variety of areas, conditions and/or have changing start/end times Proactive-immediately communicates concerns and reacts to situations Must use Personal Protective Equipment (i.e., boots, gloves, goggles, etc.), hand tools (i.e., mops, brooms, etc.), power equipment/tools and disinfectants, degreasing chemicals and all cleaning products Some roles require additional specialized training in both procedure and ergonomic principles Willing to get dirty and clean up others' messes Enthusiastic about interacting and helping guests Self directed and able to complete repetitious tasks while maintaining quality Comfortable working in fast paced, goal driven environment - ( 14 rooms/day) Typically works alone in guest rooms for most of the shift Preferred Qualifications: Enjoys cleaning Previous experience in a cleaning environment (previous housekeeping, kitchen/restaurant or other busy cleaning environments) Previous experience in a self directed role requiring little follow up /supervision Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Part-Time: Must be available for a minimum of 3 full days of availability, including the weekend. Must be available to work up to 40 hours per week during the training period. Full-Time: Must be available 7 days a week, up to 40 hours per week. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AulaniCasting, Aulani Casting, Housekeeping The pay rate for this role in Hawaii is $31.23 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
10/01/2025
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents (Full-time only) Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! We're looking for talented people who are self starters, passionate about what they do and strive for Guest satisfaction. Housekeepers play an important role our home-away-from-home experience for each of our Guests every day. Their work can make all the difference for our Guests experience. The Housekeeping role is responsible for cleaning and maintaining all hotel property Guest rooms which includes cleaning full kitchen areas, bathrooms, balconies, bedrooms, closets, furniture, art décor, windows, create special touches, placing special amenities and collateral in rooms, and changing linens and overall upkeep of guest rooms. Responsibilities : Housekeeper (AM/PM)- cleans approximately 14 units per day, which includes: making beds, cleaning bathrooms and dusting furniture Change bedding (bed sacks, blankets, duvet covers and inserts where applicable on specified days) Vacuuming and edging carpets, including underneath all furniture, and removing carpet "spots" Clean and touch up windows, walls and baseboards Clean patios/balconies, walls, floors and furniture Fold towels (may require special touches such as folding towels a certain way and crimping toilet paper and tissues) Cleaning of entrance of room including front and back of entrance door, surrounding wall area. Replace amenities in guest rooms Change shower liners/shower curtains, bed pads, etc. Replace glasses, mugs and carafes when servicing rooms; Includes cleaning coffee filters Change iron board covers as needed Stock cart/baskets and take inventory of amenities/linen/terry needed to replenish rooms Deep cleaning of entire room and bathrooms on specified days Perform nightly turndown duties for VIP level and specified guests Basic Qualifications : Flexible/Adaptable-may work in a variety of areas, conditions and/or have changing start/end times Proactive-immediately communicates concerns and reacts to situations Must use Personal Protective Equipment (i.e., boots, gloves, goggles, etc.), hand tools (i.e., mops, brooms, etc.), power equipment/tools and disinfectants, degreasing chemicals and all cleaning products Some roles require additional specialized training in both procedure and ergonomic principles Willing to get dirty and clean up others' messes Enthusiastic about interacting and helping guests Self directed and able to complete repetitious tasks while maintaining quality Comfortable working in fast paced, goal driven environment - ( 14 rooms/day) Typically works alone in guest rooms for most of the shift Preferred Qualifications: Enjoys cleaning Previous experience in a cleaning environment (previous housekeeping, kitchen/restaurant or other busy cleaning environments) Previous experience in a self directed role requiring little follow up /supervision Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Part-Time: Must be available for a minimum of 3 full days of availability, including the weekend. Must be available to work up to 40 hours per week during the training period. Full-Time: Must be available 7 days a week, up to 40 hours per week. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AulaniCasting, Aulani Casting, Housekeeping The pay rate for this role in Hawaii is $31.23 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! As a Houseperson, at Aulani, A Disney Resort & Spa you are responsible for supporting the Housekeeper with maintaining the cleanliness of all hotel property Guest rooms, assisting with delivery of Guest items and requests. Responsibilities : Assists Housekeeper Transports dirty linens/towels, removes from corridor floors, to the linen room and loading dock Cleans/dusts corridors walls, base boards, vacuum carpets, clean windows, sanitize high touch areas and elevators Deliver items requested by guest Deliver machines, cribs and air mattresses as needed to Guest Rooms Restock linen rooms; sweep and clean linen room/floor daily Clean vending and ice machines, DVC Trash and Recycle Rooms, Laundry Room floors, walls and baseboards Remove trash and recycle materials to appropriate areas throughout the day Utilize specialized housekeeping equipment (floor machines, extractors, etc.) to deep clean guest room balconies and bathrooms Basic Qualifications : Must use Personal Protective Equipment (boots, gloves, goggles), hand tools (mops, brooms), power equipment/tools Positive (able to remain positive regardless of current task) Proactive (immediately communicates concerns and reacts to situations) Understands importance of Safety in all aspects of work performance and personal accountability for safe behaviors Receptive to special requests Good verbal and written communication skills Enthusiastic about interacting and helping Guests and Cast Ability to drive small powered equipment (golf cart type vehicles, ride-on sweeper, etc.) Willing to consistently be a role model while delivering The Five Keys and Aulani Core Values Some roles require additional specialized training in both procedure and ergonomic principles Able to read, write and speak the English language Proficient in the use of mobile devices (iPhone, iPad, etc.) Knowledgeable about Resort and surrounding area Preferred Qualifications: Previous experience cleaning - office buildings, hospitals, restaurants, etc. Knowledgeable about Resort and surrounding area Basic computer knowledge Full availability seven (7) days a week, including nights, weekends and holidays is preferred Previous experience in a hospitality or tourism related role on the Hawaiian Islands preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Part-Time: Must be available for a minimum of 3 full days of availability, including one weekend day (Saturday or Sunday). Must be available to work up to 40 hours per week during training. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AulaniCasting, Aulani Casting, Housekeeping The pay rate for this role in Hawaii is $32.23 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
10/01/2025
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! As a Houseperson, at Aulani, A Disney Resort & Spa you are responsible for supporting the Housekeeper with maintaining the cleanliness of all hotel property Guest rooms, assisting with delivery of Guest items and requests. Responsibilities : Assists Housekeeper Transports dirty linens/towels, removes from corridor floors, to the linen room and loading dock Cleans/dusts corridors walls, base boards, vacuum carpets, clean windows, sanitize high touch areas and elevators Deliver items requested by guest Deliver machines, cribs and air mattresses as needed to Guest Rooms Restock linen rooms; sweep and clean linen room/floor daily Clean vending and ice machines, DVC Trash and Recycle Rooms, Laundry Room floors, walls and baseboards Remove trash and recycle materials to appropriate areas throughout the day Utilize specialized housekeeping equipment (floor machines, extractors, etc.) to deep clean guest room balconies and bathrooms Basic Qualifications : Must use Personal Protective Equipment (boots, gloves, goggles), hand tools (mops, brooms), power equipment/tools Positive (able to remain positive regardless of current task) Proactive (immediately communicates concerns and reacts to situations) Understands importance of Safety in all aspects of work performance and personal accountability for safe behaviors Receptive to special requests Good verbal and written communication skills Enthusiastic about interacting and helping Guests and Cast Ability to drive small powered equipment (golf cart type vehicles, ride-on sweeper, etc.) Willing to consistently be a role model while delivering The Five Keys and Aulani Core Values Some roles require additional specialized training in both procedure and ergonomic principles Able to read, write and speak the English language Proficient in the use of mobile devices (iPhone, iPad, etc.) Knowledgeable about Resort and surrounding area Preferred Qualifications: Previous experience cleaning - office buildings, hospitals, restaurants, etc. Knowledgeable about Resort and surrounding area Basic computer knowledge Full availability seven (7) days a week, including nights, weekends and holidays is preferred Previous experience in a hospitality or tourism related role on the Hawaiian Islands preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Part-Time: Must be available for a minimum of 3 full days of availability, including one weekend day (Saturday or Sunday). Must be available to work up to 40 hours per week during training. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AulaniCasting, Aulani Casting, Housekeeping The pay rate for this role in Hawaii is $32.23 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents (Full-time) Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! We're looking for talented people who are self starters, passionate about what they do and strive for Guest satisfaction. Housekeepers play an important role our home-away-from-home experience for each of our Guests every day. Their work can make all the difference for our Guests experience. The Housekeeping role is responsible for assisting and maintaining all hotel property Guest rooms which includes removing linens and trash from all guests rooms as assigned. Responsibilities : Assists Housekeeper Transports dirty linens/towels, removes from corridor floors, to the linen room and loading dock Transports trash from guests rooms and hallways to the loading dock as needed Deliver items requested by guest Issue machines, cribs and air mattresses as needed in Guest Rooms Restocking of linen rooms; sweeping and cleaning the linen floor and room daily Remove trash and recycle materials to appropriate areas throughout the day Follow work assignments as assigned and prioritizing tasks in a timely manner Basic Qualifications : Flexible/Adaptable-may work in a variety of areas, conditions and/or have changing start/end times Committed to working various shift times, AM/PM Proactive-immediately communicates concerns and reacts to situations Must use Personal Protective Equipment (i.e., boots, gloves, goggles, etc.), hand tools (i.e., mops, brooms, etc.), power equipment/tools and disinfectants, degreasing chemicals and all cleaning products Some roles require additional specialized training in both procedure and ergonomic principles Willing to get dirty and clean up others' messes Enthusiastic about interacting and helping guests Able to read, write and speak the English language Proficient in the use of mobile devices (iphone, ipad,etc.) Self directed and able to complete repetitious tasks while maintaining quality Comfortable working in fast paced, goal driven environment Preferred Qualifications: Enjoys cleaning Previous experience in a cleaning environment (previous housekeeping, kitchen/restaurant or other busy cleaning environments) Previous experience in a self directed role requiring little follow up /supervision Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Part-Time - Must be fully available to work any shift on Friday, Saturday, Sunday, and Monday. Must be available to work up to 40 hours per week during training. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AulaniCasting, Aulani Casting, Housekeeping The pay rate for this role in Hawaii is $24.86 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
10/01/2025
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents (Full-time) Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! We're looking for talented people who are self starters, passionate about what they do and strive for Guest satisfaction. Housekeepers play an important role our home-away-from-home experience for each of our Guests every day. Their work can make all the difference for our Guests experience. The Housekeeping role is responsible for assisting and maintaining all hotel property Guest rooms which includes removing linens and trash from all guests rooms as assigned. Responsibilities : Assists Housekeeper Transports dirty linens/towels, removes from corridor floors, to the linen room and loading dock Transports trash from guests rooms and hallways to the loading dock as needed Deliver items requested by guest Issue machines, cribs and air mattresses as needed in Guest Rooms Restocking of linen rooms; sweeping and cleaning the linen floor and room daily Remove trash and recycle materials to appropriate areas throughout the day Follow work assignments as assigned and prioritizing tasks in a timely manner Basic Qualifications : Flexible/Adaptable-may work in a variety of areas, conditions and/or have changing start/end times Committed to working various shift times, AM/PM Proactive-immediately communicates concerns and reacts to situations Must use Personal Protective Equipment (i.e., boots, gloves, goggles, etc.), hand tools (i.e., mops, brooms, etc.), power equipment/tools and disinfectants, degreasing chemicals and all cleaning products Some roles require additional specialized training in both procedure and ergonomic principles Willing to get dirty and clean up others' messes Enthusiastic about interacting and helping guests Able to read, write and speak the English language Proficient in the use of mobile devices (iphone, ipad,etc.) Self directed and able to complete repetitious tasks while maintaining quality Comfortable working in fast paced, goal driven environment Preferred Qualifications: Enjoys cleaning Previous experience in a cleaning environment (previous housekeeping, kitchen/restaurant or other busy cleaning environments) Previous experience in a self directed role requiring little follow up /supervision Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Part-Time - Must be fully available to work any shift on Friday, Saturday, Sunday, and Monday. Must be available to work up to 40 hours per week during training. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AulaniCasting, Aulani Casting, Housekeeping The pay rate for this role in Hawaii is $24.86 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Bell and Valet cast members will assist arriving and departing guests with their vehicles, including, but not limited to shuttles, busses and other transportation, and driving all types of guest vehicles. During 3rd shift, Cast Member may be required to perform job functions for both roles. Responsibilities : Park and drive vehicles. Manage parking areas (barricades, directing traffic, etc ) Transport guest to various locations. Transport guest luggage including but not limited to Rooms/Vehicles/Storage. Care and Storage of guest property Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e. flowers, packages/boxes) Excellent communication skills and high guest service expectations Greet Guests with positive, friendly and helpful attitude Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas Basic Qualifications : Valid driver's license and clean driving record (no tickets/accidents/ moving violations in the past 12 months) for Valet position Ability to drive manual/automatic transmission (valet position) Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity Preferred Qualifications: Previous experience in a Hotel/Resort environment preferred Previous experience working in a parking facility with type service (airports, business office building, private parking structures preferred Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. The pay rate for this role in Hawaii is $19.99 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
10/01/2025
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Bell and Valet cast members will assist arriving and departing guests with their vehicles, including, but not limited to shuttles, busses and other transportation, and driving all types of guest vehicles. During 3rd shift, Cast Member may be required to perform job functions for both roles. Responsibilities : Park and drive vehicles. Manage parking areas (barricades, directing traffic, etc ) Transport guest to various locations. Transport guest luggage including but not limited to Rooms/Vehicles/Storage. Care and Storage of guest property Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e. flowers, packages/boxes) Excellent communication skills and high guest service expectations Greet Guests with positive, friendly and helpful attitude Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas Basic Qualifications : Valid driver's license and clean driving record (no tickets/accidents/ moving violations in the past 12 months) for Valet position Ability to drive manual/automatic transmission (valet position) Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity Preferred Qualifications: Previous experience in a Hotel/Resort environment preferred Previous experience working in a parking facility with type service (airports, business office building, private parking structures preferred Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. The pay rate for this role in Hawaii is $19.99 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
