Aulani, A Disney Resort & Spa

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Assist in the daily operations of one or more of the following highly themed Merchandise locations at Aulani, A Disney Resort & Spa. Apply to this position to be considered for a Merchandise Cast Member! Kālepa's Store - Located near the lobby, this is a convenient place for our guests to purchase groceries, sundries and vacation essentials for the whole 'ohana. Merchandise at this location features artisanal island delights that tell the story of Aulani Resort and its celebration of Hawaiian culture. Hale Manu - Located near the lobby, this upscale boutique allows guests to discover high-end fashion and island flair. From authentic Hawaiian-made products and gifts to jewelry and designer sunglasses , our guests are bound to leave with something luxurious. The Lava Shack - This convenient poolside shop offers swimwear, beach toys, snacks, beverages, and more. Special Events, Pop-Up Locations & Carts - Whether its vending merchandise outside on the beach, setting up and breaking down "Pop-Up" locations, or interacting with our guests underneath the stars during 'Ohana Movie Nights, these mobile shops are examples of how we bring magic to our guests! Responsibilities : Enhance the guest experience during their stay through strong product awareness, proactive selling techniques and a positive demeanor. Be prepared to work both indoors and outdoors supporting either a retail location or a merchandise cart. Guest Service - Proactively approaches all guests and offers options while increasing revenue opportunities. Greeter - Greet and thank each guest as they enter and exit the location; assist with directions, event schedules, provide samples, and other information requested by guests as necessary. Retail Agent - Process merchandise transactions following proper POS procedures; select locations may have you selling bottled liquor. Pin Trader/Hat/Leather Personalization - Share pin trading knowledge, embroider guest names on hat products purchased, and engrave guest names on pre-determined leather items. Grocery Delivery - Responsible for overall delivery of grocery items to all Guest rooms throughout the Resort. Stock Receiver - Unloads and processes both hard-line and soft-line product by demonstrating the ability to meet and/or exceed productivity standards. Demonstrate working knowledge and application of producing product to floor-ready visual standards. Stock Runner - Responsible for straightening and detailing product by zone, accurately identifying out-of-stock product by utilizing the merchandise handheld, accurately picking product via merchandise stockroom, successfully communicate out-of-stocks via logistics board and fulfill product to the sales fixture by demonstrating the ability to meet and/or exceed productivity standards. This process will occur throughout the day. Basic Qualifications : Follow Open/Close procedures for cashiering role, including, but not limited to counting out and balancing of funds at beginning and end of shifts. Follow proper cash handling procedures. Adhere to loss prevention guidelines. May also be asked to work in specialized areas, as needed, additional training required. Preferred Qualifications: Basic mathematical skills are necessary. Sales experience helpful, and/or feeling comfortable with suggestive selling. Knowledge of Hawaiian/Japanese language preferred. Additional Information : SCHEDULE AVAILABILTY Part-Time: Must be available all Saturday, Sunday, and Holidays. Must be available to work up to 40 hours per week during training. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $29.17 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Foods Host/Hostess is responsible for greeting and interacting with guests in a positive and friendly manner that involves greeting, seating assigning and completing to-go orders for guests. Host/Hostesses must have the ability to handle multiple tasks while assisting Guests with directions, entertainment and show event schedules and other information as needed to provide excellent Guest and Cast service. Responsibilities : Responsible for welcoming and interacting with all Guests Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest Suggests additional items as appropriate Receives and processes payment Requires constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experience May assemble orders and present to guests according to recipe guidelines Knowledge and understanding of safety and sanitation guidelines including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Responsible for maintaining work area-restocking and cleaning Ensures that food presentation is fresh and up to quality standards Replenishes food and other serving items as necessary Portions back-up items May ensure freezers are maintained at the appropriate temperature May require equipment operation, including working near equipment that generates heat Basic Qualifications : Must be at least 18 years old to be considered for this role Able to effectively work independently or as part of a team Should have cash handling capabilities and be able to count back proper change Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Receptive to special requests Enthusiastic about interacting and helping guests Able to make independent decisions for our guests Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Perform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectations Must Meet state requirements to obtain Hawaii Liquor Commission Card Preferred Qualifications: Previous fine dining restaurant experience; understanding of full service environment, managing reservation waitlist Previous fine dining/table service experience preferred Previous Leadership experience of office management skills Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY This position is Full-Time and must have full availability on any day and any shift. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AulaniCasting, Aulani Casting The pay rate for this role in Hawaii is $29.15 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Spa Custodial Cast Members play an important role our home-away-from-home experience for each of our Guests every day. Their work can make all the difference for our Guests experience. The Housekeeping Custodial role is responsible for cleaning and maintaining all Spa, Salon, Fitness property. Custodial Cast Members are responsible for cleaning on stage and backstage locations including all interior and exterior public areas. Our Spa Custodial Cast also support operation including washing small laundry and dishware items, folding towels, robes, assisting practitioners with treatment room cleaning and disinfecting, responding immediately to guest needs. Responsibilities : Maintain cleanliness of all Front of House Guest areas. Responsibilities include but are not limited to: Lobbies - Clean carpets, stairs ways and maintain floor surfaces, walls, doors and windows(vacuuming, sweeping, mopping, buffing, polishing, shampooing) Restroom Locations (Guest and Cast) -Completely clean, dry and disinfect all restroom fixtures and hard surfaces, including floors and fixtures Back of House Locations - Clean and maintain off-stage support areas (offices, break rooms, restrooms, locker rooms) Area Wash down and Cleaning- Rinse/wash down all exterior Resort common walkways/hardscape areas and dry all exterior walkways and hardscape areas Carpet Care - clean carpets using heavy duty cleaning equipment (shampooers, extractors) Spa/Salon and Fitness Lobby/Treatment Rooms/Locker Rooms/Relaxation Lounges - Clean and maintain floor surfaces (vacuuming, sweeping, mopping, buffing, polishing, shampooing) Clean walls, doors, windows and ceilings in all areas Requires working with other departments to complete activities in a safe manner Restock all supplies as needed Includes the use of specialized floor cleaning Outdoor Hydrotherapy Area - Clean and maintain pool deck and furniture Clean walls, doors, windows and ceilings in all areas Sweep and hose pool deck Restock all supplies as needed Includes the use of specialized floor cleaning Basic Qualifications : Must use Personal Protective Equipment (boots, gloves, goggles), hand tools (mops, brooms), power equipment/tools Will be working outdoors for extended periods of time Work with approved chemicals and cleaning supplies Positive (able to remain positive regardless of current task) Proactive (immediately communicates concerns and reacts to situations) Understands importance of Safety in all aspects of work performance and personal accountability for safe behaviors Receptive to special requests Good verbal and written communication skills Enthusiastic about interacting and helping Guests and Cast Preferred Qualifications: Previous experience in a hotel housekeeping environment Previous experience cleaning- office buildings, hospitals, restaurants, etc. 3rd Shift, or Graveyard experience Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY This role is Full-Time and requires full availability for any shift. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $31.93 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests and creating an exceptional Disney dining experience. Running food orders and delivering items to guests in a timely manner. Responsible for greeting Guests and anticipating their needs. Responsibilities : Responsible for delivering orders to the Guest's table or staging area in the dining room/lounge area Responsible for welcoming and interacting with Guests in a positive and friendly manner Delivers orders using designated pivot points Checks receipts and assembles the order for the Guest Has good judgment of food quality and production, understands the impact of spoilage Ensures that the food presentation is fresh and up to quality standards Replenishes food and other serving items on the serving line as necessary Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed May pre-bus tables or seat guests May do "Side Work" pertaining to their craft including but not limited to cleaning work areas, stocking area, polishing silverware, fold/roll napkins Replenishes supply of clean linens, silverware, glassware and dishes in dining room Responsible for bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dirty dishes and silverware to the dish room, assembling Guest food orders and/or delivering them to the dining room Makes coffee and fills fruit juice dispensers Cleans floors Assembles food order to be taken to the dining room Basic Qualifications : Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Previous restaurant experience; understanding of full service environment Previous fine dining/table service experience preferred Knowledge of Hawaiian/Japanese language preferred Previous experience in a hospitality or tourism related role on the Hawaiian Islands preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY This position is Full-Time. Full availability is required seven (7) days per week, including mornings, nights, weekends and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANI CASTING, AULANICASTING The pay rate for this role in Hawaii is $18.25 per hour , plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: .

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! As a Security Host/Hostess, the main goal is to provide a safe and secure environment that enables our guests, cast members and vendors to experience the magic of Disney. Responsibilities : The Security Host/Hostess performs protective and enforcement functions in a courteous and professional manner while dealing with emergencies, undesired conduct, disturbances, threats to life and property As a first responder, will be trained on Infant, Child and Adult Cardiopulmonary Resuscitation (CPR), Automated External Defribrillator (AED), Stop The Bleed Training and fire extinguisher procedures to respond to emergencies as needed Conduct interior and exterior Resort foot patrol to identify undesirable conditions Evaluate a situation and quickly make logical decisions on how to proceed while maintaining a calm demeanor Investigations, including evaluation of the scene, interviewing complainants and witnesses, involve correct personnel to assist with the investigation Documentation and report writing Maintain order in the Resort while attending to the needs of our guests, cast members and vendors Coordinate expedient response to emergency conditions such as fire, alarms, safety hazards and threats to life and/or property in a calm, rational, persuasive manner Handle violations of Resort policy, civil laws and undesired conduct Work with state of the art technology to detect and respond to safety systems Provide cash escorts for cashiers to/from cash room to their work station Respond to security and emergency calls and prioritize the work in a timely manner Use of complex consoles to receive calls from guests, cast members and vendors requiring assistance and dispatches to resolve situations - will maintain logs of all requests Provide key assist Issue contractor and visitor badges Monitor Closed Circuit Television (CCTV) system for any unusual activity and dispatch via two-way radio Provide accurate information to guests, cast members and vendors seeking directions and hours of operation Receive, record and secure found property - will also research and respond to guests inquiries for lost property Escort guests and cast members as required to parking lots Perform other duties and responsibilities as assigned Basic Qualifications : Must be at least 18 years of age Valid State of Hawaii Guard Card Excellent communication skills A successful candidate will have experience as a first responder - related experience that best aligns with the day to day operation may include: Hotel/Resort Security Guard/Officer experience Successfully completed basic training in the Military Loss Prevention and/or Plain Clothes Operatives experience High pressure situational experience such as Emergency Medical Technician, Firefighter, Flight Attendant Strong verbal, written and technology skills required Keyboarding skills 25 WPM Investigation skills Perform general clerical duties using Microsoft Office and other site specific programs A good sense of direction as will learn and memorize Resort layout to include the locations of fire pull stations, fire extinguisher, AED, standpipes and more Self-directed (can complete tasks with minimal follow up/supervision) Maintain strong observation skills with high level of detail and scrutiny for entire shift Preferred Qualifications: Associates Degree or higher in Criminal Justice, Private Investigations, Homeland Security, Emergency Management and/or Emergency Medical Services Strong understanding of Hawaii Revised Statues; particularly those that apply to Hotel/Resort destinations (such as trespassing, etc.) Knowledge of Hawaiian/ Japanese language Required Education : High school diploma or equivalent Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, evenings, overnight shifts, weekends, and holidays. Keyword: AULANI CASTING, AULANICASTING The hiring range for this position in Hawaii is $29.00 per hour. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. To learn more about our benefits visit:

Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcome. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? Our Housekeeping Guest Service Manager team takes phenomenal pride in managing a team of experienced housekeeping professionals who ensure our guestrooms and accommodations are what our guests come to expect from Disney. You will lead a multifunctional housekeeping team to accomplish daily service of guestrooms, hallways and public areas to provide outstanding room experience and cleanliness both upon arrival and throughout a Guest's stay. This Full-time position reports to the Assistant Housekeeping Director and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What you will do: Contribute to the operation daily, including working with guests and cast members and resolving any guest situations Maintain employee focus to encourage and develop a diverse, multi-lingual team Recognize cast members and hold them accountable for delivering excellence in safety, courtesy, show and efficiency Exceed guest expectations through achievements in guest satisfaction measurement scores, quality assurance scores, and other guest satisfaction measures Coordinate and inspect daily cleaning assignments; provide feedback to ensure cleanliness, service and product quality standards are met Partner with the resort hotel front office and other teams to ensure delivery of clean and ready rooms Conduct daily pre-shift breakout meetings to communicate relevant information to cast members Supervise daily staffing levels and shift coverage needs Support local projects and monitor supervise any potential impacts to the guest and cast experience Here's what you'll need to be successful in this role: Minimum one year supervisory or managerial experience Minimum one year working in a housekeeping role Passion for service and commitment to safety awareness Experience leading a multicultural team and a passion for developing others Good verbal and written skills, along with problem-solving and decision-making Experience leading in a team environment, holding self and others accountable, and the ability to deal with conflict Operational guest service experience and skills Proficiency in basic computer functions vital to operate in a Windows environment and other technologies Understand the impact of financial aspects of an operation (i.e. operating budget, revenue, labor, inventory systems, costs) Flexibility to work varied hours, including evenings, overnight, weekends and holidays It would be a plus if you also have these skills: Housekeeping experience working in a luxury hotel Knowledge of chemicals, materials, cleaning technique and equipment Knowledge of HotSOS Multilingual skills Education is important to us, here is what we're looking for: Required: High School degree or equivalent Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $72,000 to $96,500. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Pool Deck & Beach Guest Service Host/Hostess cast members will maintain poolside cabanas for all Guests while providing exemplary Guest Service at various pool locations. They will also staff the Dive Shop, slide dispatch and pool gates. Responsibilities : Ensure the safety of Guests, may be a first responder to emergency situations Welcoming cabana Guests and providing a sense of arrival Maintain overall upkeep of all cabanas Assist with clearing pool deck of used towels, lifejackets, and trash Politely ensure adherence to rules and safety guidelines in the Recreation locations Greet Guests with positive, friendly and helpful attitude Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas Frequent walking/standing/pushing/pulling Frequent bending/twisting and kneeling Frequent use of hands Strong observational skills to proactively identify Guest needs and ensure safety guidelines are being followed Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity Basic Qualifications : Strong verbal communication skills able to positively engage with guests, team members and management Enthusiastic about interacting with, assisting, and receptive to all guests Proactive in anticipating guest needs Must be able to complete repetitive tasks while maintaining quality Responsible and mature Energetic and comfortable giving and taking feedback Must know how to swim Prolonged standing for two to three hours at a time and heavy lifting may be required You must be at least 18 years of age to be considered for this role Preferred Qualifications: Previous experience in a Hotel/Resort environment Previous cabana or pool service experience Knowledgeable about Resort and surrounding areas Knowledge of Hawaiian/Japanese language preferred Previous experience in hospitality or tourism related role on the Hawaiian Islands preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANI CASTING The pay rate for this role in Hawaii is $29.10 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Operators are responsible for providing the Guest's first experience with the Spirit of Aulani while answering phones and assisting Guests with pre-arrival needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions and ensure their needs are met and exceeded. Operators also assist cast members and non guests with any questions or request. Responsibilities : Responsible for constant communication with Guests/Cast Members via a phone station Must maintain a pleasant, engaging and positive demeanor while answering phone inquiries ("a smile in your voice") Answer phones, dispatch guest calls, cast member and assist with any questions or special requests. Previous computer experience- requires use of internet and other application systems High guest service expectations, initiative and ability to hold a conversation with a Guest Must remain calm in highly stressful situations and be knowledgeable of emergency procedures Requires high attention to detail and exceptional listening skills Must have schedule flexibility Must be knowledgeable about Resort offerings, Hawaiian islands knowledge and surrounding area knowledge May also be cross utilized with the following roles, including, but not limited to: Front Desk and Arrival Staff Agent - Check in/out process, greeting/welcoming arriving guests, assist guest with questions regarding their room, folio activity or hotel reservation Concierge Agent - assist Guests with questions, directions, event schedules, dining reservations, hotel registration, and other services regarding hotels Basic Qualifications : Must have Graveyard availability Previous cash handling experience Previous computer experience Ability to perform in a fast-paced and sometimes stressful working environment Ability to multi task Ability to confidently utilize service recovery methods Enthusiastic about interacting and helping guests Receptive to special requests Willing to follow instructions and take direction Availability Requirements: Training Availability: 7-8 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training Additional Planned time off (vacations or non-paid time off) may not be available until the New Year. Preferred Qualifications: Knowledge of Japanese language is highly preferred Knowledge of Hawaiian language preferred Previous work experience in a Hotel/Front Desk environment Previous experience in a high volume, fast paced office type environment Previous Leadership experience Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. The pay rate for this role in Hawaii is $35.84 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Food & Beverage Stewards play an important role in creating delicious, unique food for our Guests. They are responsible for the overall cleanliness of our kitchen areas, buffet stations and Guest areas. Stewards may work indoor or outdoors. They will clean all kitchen equipment, tools and supplies as well as all dishes, glasses, equipment required to serve our Guests. Stewards work in a fast paced, dynamic environment with other kitchen team member or in the Guest dining areas. Responsibilities : Responsible for working with large dish machines when loading and unloading dishware, glassware and silverware Responsible for manually scraping plates, utensils and other dishware used in restaurants prior to loading in dishwashing machines Responsible for manually scrubbing large pots and pans at a pot sink Sort pots, pans, dishes, glassware, flatware and utensils and restock into designated locations for restaurant use Maintains the cleanliness and sanitation of the area by sweeping, mopping and scrubbing kitchen floors, coolers and freezers and washing and replacing all trash cans Responsible for emptying trash and recyclables appropriately May clean kitchen counters and walls May polish items such as silver and flatware Monitor water cleanliness in the pot sink and in the dish machines Performs deep cleaning according to deep cleaning schedule or as needed Follow proper sanitation and HACCP procedures Responsible for ensuring chemical storage areas are neat and orderly Responsible for maintaining cleanliness and organization of back dock area which may include pressure washing Basic Qualifications : Able to do heavy lifting of pots/pans and trays, up to 50 lbs. Ability to push/pull heavy carts Able to work in areas with loud noises and confined spaces Understanding principles of proper sanitation Has strong listening skills Self motivated, able to work independently or as part of a team Preferred Qualifications: Previous Leadership experience Previous cleaning experience in fast paced environment or Hotel or Banquet area Some knowledge/experience working with large kitchen equipment Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : This role is Full-Time and requires full availability for any shift. Keyword: Aulani Casting, Aulanicasting The pay rate for this role in Hawaii is $32.78 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Foods Host/Hostess is responsible for greeting and interacting with guests in a positive and friendly manner that involves greeting, seating assigning and completing to-go orders for guests. Host/Hostesses must have the ability to handle multiple tasks while assisting Guests with directions, entertainment and show event schedules and other information as needed to provide excellent Guest and Cast service. Responsibilities : Responsible for welcoming and interacting with all Guests Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest Suggests additional items as appropriate Receives and processes payment Requires constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experience May assemble orders and present to guests according to recipe guidelines Knowledge and understanding of safety and sanitation guidelines including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Responsible for maintaining work area-restocking and cleaning Ensures that food presentation is fresh and up to quality standards Replenishes food and other serving items as necessary Portions back-up items May ensure freezers are maintained at the appropriate temperature May require equipment operation, including working near equipment that generates heat Basic Qualifications : Must be at least 18 years old to be considered for this role Able to effectively work independently or as part of a team Should have cash handling capabilities and be able to count back proper change Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Receptive to special requests Enthusiastic about interacting and helping guests Able to make independent decisions for our guests Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Perform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectations Must Meet state requirements to obtain Hawaii Liquor Commission Card Preferred Qualifications: Previous fine dining restaurant experience; understanding of full service environment, managing reservation waitlist Previous fine dining/table service experience preferred Previous Leadership experience of office management skills Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY This position is Full-Time and must have full availability on any day and any shift. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AulaniCasting, Aulani Casting The pay rate for this role in Hawaii is $29.15 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:

Are you someone who has the courage to proactively engage and connect with people? Do you have a natural curiosity about what motivates others and the ability to influence decisions? If so, we invite you to bring your talents to the most magical place on earth as a Disney Vacation Club Associate. Disney Vacation Club (DVC) Associates serve as the first point of contact for Guests exploring Membership, offering personalized interactions across multiple platforms-including in-person, phone, chat, and virtual meetings. In this service-oriented, multi-functional role, Associates support both sales and operations with a strong focus on enhancing the Member experience. They guide Guests through the DVC journey by sharing Membership benefits and inviting participation in various learning opportunities, all while delivering exceptional service through authentic and transparent interactions. DVC Associates must embody a deep understanding of the Disney brand and our counselor sales approach. The role is team-driven, with incentive pay aligned to collective sales performance. You will report to a Sales Experience Manager. This is a Full-Time role. Responsibilities/You Will: Create a welcoming environment for Members and Guests by delivering excellent in-person service and supporting all aspects of the sales process and Guest experience. Partner with area leadership to complete administrative tasks relating to the Disney Vacation Club (DVC) sales center operations and Guest interactions Maintain show readiness at all scheduled locations, including the sanitation of all collateral items Explain and invite Members to learn more about DVC in accordance with the paths available Create lead generation from all Members and Guests to support the Sales process Provide individualized service to Guests by identifying Member and Guest needs through authentic interactions Help resolve Member and Guest concerns or issues Member and Guest service recovery Educate and service our Disney Members and Guests by using in-depth knowledge of the Resorts, Parks, neighboring businesses, and DVC Membership privileges Display great working relationships with resort, vendors, and community partners Basic Qualifications/You Have: 1+ year background in hospitality or other customer-centric industries where anticipating guest needs is key Experience in proactive sales or lead generation Provide exceptional Guest service through strong interpersonal and communication skills, creating a welcoming atmosphere for Members and Guests. Strong organizational skills and attention to detail to assist with sales center operations and guest interactions Strong problem-solving and conflict-resolution skills to address and resolve Member and Guest concerns effectively Sound judgment in engaging appropriate partners during varied Guest situations, while remaining calm and composed to ensure a seamless experience Ability to proactively engage with guests in both indoor and outdoor environments, maintaining a high level of service and enthusiasm across all weather conditions Full-time availability, including weekends, holidays, and variable shifts based on business needs Proficiency with computers: Apple/Windows-based systems. Preferred Qualifications: Strong knowledge of and genuine affinity for the Disney brand, consistently meeting Guest expectations Knowledge of the Disney Vacation Club Understanding of the Walt Disney Parks & Resorts standards and expectations General understanding of vacation ownership concepts and the sales process within the timeshare industry Proficiency with iOS and Android operating systems, including iPad or other tablet usage Education: High School diploma or equivalent Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at The pay rate for this role in Kapolei, HI is $18.90 to $25.01 per hour. A performance incentive may be provided as part of the compensation package and will align with our sales revenue targets and focus on overall team performance.

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Do you have a passion for serving others? If so, consider supporting the Guest experience as a Poolside Server Assistant. Poolside Service will have you working on all types of terrain - sand included so our Guests can continue to enjoy the offerings at Aulani, A Disney Resort & Spa. Our Cast Members deliver appetizers, salads, burgers, flatbreads, and hand crafted cocktails. Responsibilities : Poolside Server Assistant - Responsible for supporting the Guest experience by supporting the Poolside Server. You will deliver food and beverage to our guests, assist in bussing and anticipating the Guests needs. Expect to work in a high Guest service setting where initiating and holding conversations with Guests will be required. Basic Qualifications : Must be at least 18 years of age Willing to work outdoors in all types of weather conditions and around nature Must meet state requirements to obtain Hawaii Liquor Commission card Will verify ID's when vending and serving alcohol Must be comfortable cash handling Will work around water Possess excellent hospitality skills Ability to multi-task and work in a very fast-paced environment Excellent memorization skills Speed, accuracy and efficiency are required, as well as the ability to work well under pressure Demonstrated ability to own and resolve guest situations Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills An understanding of the pivot system - a seating and order-taking method Preferred Qualifications: Previous serving experience Previous restaurant experience; understanding of full service and quick service environment Previous outdoor work experience preferred Familiarity with local ingredients and the classic cuisine of the Hawaiian Islands Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILITY: Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Keyword: Aulani Casting, AULANICASTING The pay rate for this role in Hawaii is $29.15 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:

Are you a Disney enthusiast and even more enthusiastic about food & beverage management? Are you looking for an opportunity to take your restaurant leadership experience into a large Fortune 500 company based in Hawaii. You believe that being a strong leader means more than just managing a team of employees. It means being inspiring, supportive, motivational, fair, honest, approachable, and compassionate. Are you ready to join this team and make an impact? As a Restaurant Assistant Manager, you will manage and lead the day-to-day restaurant operation with emphasis on cast and guest satisfaction. You will provide leadership, support, motivation and development of your cast members creating a positive environment that encourages ownership and accountability, while providing a quality guest experience. In your role, you will monitor and ensure exceptional service and food quality and presentation. You will also develop and nurture partnerships with resort partners to provide a seamless guest experience. As an Assistant Restaurant Manager, you will meet or exceed financial goals and ensure operational compliance with loss prevention standards and will adhere to State of Hawaii and company food safety standards. This position reports to the Food & Beverage Manager. This position is Full-Time and will be working onsite at our beautiful Aulani resort on Oahu, Hawaii. Please apply if you have: • Proven two years of Restaurant management experience • Previous revenue responsibility of $1M annually • Knowledge of financial aspects of an operation • Demonstrated passion of guest service and cast development • Demonstrated ability to improve operational processes and efficiencies • Demonstrated strong partnering, organizational, and decision-making skills • Demonstrated focus on continuous improvement • Proven computer skills • Demonstrated ability to develop, teach and work with a diverse team • Ability to work in a rapidly changing environment It would be nice if you have: • Demonstrated knowledge of wine and spirits • Sommelier certification • Proven 2 years of leadership in a AAA four or five diamond rated restaurant • Multi-lingual Japanese/English speaking • Current or previous experience in Hawaii REQUIRED EDUCATION High School degree or equivalent DESIRED EDUCATION Bachelor's degree or equivalent Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $72,000 to $96,500. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Pastry Cook 1 As a Pastry Cook 1, at Aulani, A Disney Resort & Spa, you will be responsible for overseeing the daily operations of all bakery outlets and assist with overall culinary supervision and execution of all menu categories and specific recipes for all bakery menu items including timing, quality, temperature, portion and presentation. Will also assist Leads and Chefs to ensure proper delivery and production of exceptional bakery items for all Resort restaurant outlets and banquets and assist with specific Allergy requests. Responsibilities : Perform various pastry techniques which include, scaling, mixing, proofing, baking, decorating, and finishing Prepare products and replicate a recipe according to guidelines with minimal or no supervision Prepare, decorate, finish and plate all bakery items to Resort and restaurant standards Occasionally assist in creating and decorating cakes, wedding cakes, and custom amenities Able to understand and interpret BEO's, Private dining and restaurant orders Utilize proper food safety, sanitation and HACCP guidelines throughout all bakeshop food prep areas Check and maintain proper temperatures throughout all bakeshop areas Produce quality food products and understand the impact of spoilage Assist with preparation of items for Guests with special dietary needs Portion and arrange food on serving dishes using proper portion control and plate presentation Additional Pastry Cook 1 Responsibilities: Ability to perform all pastry techniques which include, scaling, mixing, proofing, baking, decorating, and finishing wedding cakes and show pieces May be required to communicate with Guests on stage when needed to explain cooking techniques or answer questions Formulates and prepares recipes for all outlets and banquet requests Responsible for monthly inventory and daily food orders Assist with providing overall culinary supervision including all outlets Responsible for Cast Member Training, progress reports, and bakeshop administration needs Assist with preparation of items for Guests with special dietary needs Directly assists the chef in the preparation for off-site functions Occasionally conducts Promotional cooking demonstrations for Guests Proficient in all Stations May be required to write and price custom menus for banquet events Responsible for inventory, reading menus, and estimate food requirements to create a production plan Basic Qualifications : Pastry Cook 1 Minimum 5 years' experience in culinary field/high volume bakery or Culinary Degree and 3 years related experience; Must understand the principles of proper sanitation; Working knowledge of cost controls Culinary Education Degree, Certification or Equivalent; Accredited Food safety certification or equivalent; must complete a 6 hour practical Additional Information : SCHEDULE AVAILABILTY Full-Time requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Keyword: AULANI CASTING, AULANICASTING The pay rate for this role in Hawaii is $39.16 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:

Looking for ways to expand your resume by building a network of connections and gaining valuable work experience? Apply for the Recreation Host/Hostess Summer Internship role where you will have the chance to fully experience and create the Disney magic. It is also a phenomenal opportunity to network with Disney leaders and explore potential opportunities after your program. During your Internship, you will build transferable skills like problem-solving, collaboration, and effective communication that will help you prepare for your future, whether at Disney or beyond. Recreation Host/Hostess cast members will maintain poolside cabanas for all Guests while providing exemplary Guest Service at various pool locations. They will also staff the Dive Shop, slide dispatch and pool gates. This internship is a full-time, two-month commitment, between the months of May 2026 through September 2026. Responsibilities : Ensure the safety of Guests, may be a first responder to emergency situations Welcoming cabana Guests and providing a sense of arrival Maintain overall upkeep of all cabanas Assist with clearing pool deck of used towels, lifejackets, and trash Politely ensure adherence to rules and safety guidelines in the Recreation locations Greet Guests with positive, friendly and helpful attitude Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas Frequent walking/standing/pushing/pulling Frequent bending/twisting and kneeling Frequent use of hands Strong observational skills to proactively identify Guest needs and ensure safety guidelines are being followed Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity Basic Qualifications : Currently enrolled or graduated within six months of application submission, in an accredited college/university. Able to provide own housing for the duration of the internship program. Able to provide/have reliable transportation to/from work. Flexible/Adaptable-may work in a variety of areas, conditions and/or have changing start/end times Strong verbal communication skills able to positively engage with guests, team members and management Enthusiastic about interacting with, assisting, and receptive to all guests Proactive in anticipating guest needs Must be able to complete repetitive tasks while maintaining quality Responsible and mature Energetic and comfortable giving and taking feedback Prolonged standing for two to three hours at a time and heavy lifting may be required You must be at least 18 years of age to be considered for this role Preferred Qualifications: Previous experience in a Hotel/Resort environment Previous cabana or pool service experience Knowledgeable about Resort and surrounding areas Knowledge of Hawaiian/Japanese language preferred Previous experience in hospitality or tourism related role on the Hawaiian Islands preferred Additional Information : SCHEDULE AVAILABILTY Summer Casual Temporary - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. This internship is a full-time, two-month commitment, between the months of May 2026 through September 2026. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANI CASTING The pay rate for this role in Hawaii is $29.10 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:

Cast Members working in entry level culinary positions are responsible for execution of all menu categories and specific recipes for all restaurant menu items including timing, quality, temperature, portion, and presentation. A Cook 4 will be assisting with all overall culinary production, which includes preparing menu items from recipes, for consumption in hotel restaurants throughout the resort. They will also be responsible for promoting a fun and creative working environment and partner with Front of House to ensure Cast training/knowledge of product ensuring a smooth operation and delivery of exceptional dining experience. This internship is a full-time, two-month commitment, between the months of May 2026 through September 2026. Responsibilities : Prepares, seasons and cooks to order menu items for all meals throughout the day, including Breakfast, Lunch and Dinner meal periods Portions and arranges food on serving dishes and is responsible for portion control and plate presentation May cook, mix, and/or season ingredients to make dressings, sauces, gravies, batters, fillings and spreads May wash, peel, slice, scoop, dice and julienne vegetables and fruits Prepares, measures, mixes (following recipes) and/or cooks and garnishes basic appetizers (hot or cold), salads, pastas, sandwich fillings, Waffles and other food items Some knowledge of cooking equipment such as grill, gas range, electric range, broiler, deep fat fryer, serving table, waffle iron, griddle, skillets and other standard kitchen equipment Ability to prepare products according to recipe guidelines Knowledge and understanding of kitchen safety and sanitation including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Ability to assist Chef in preparing items for Guests with special dietary needs Cleans kitchen equipment and practices HACCP (Hazard Analysis and Critical Control Points) Procedures Basic Qualifications : Currently enrolled or graduated within six months of application submission in an accredited college/university working towards a degree in the culinary field. Able to provide own housing for the duration of the internship program. Able to provide/have reliable transportation to/from work. Ability to multi task and work in a very fast paced team environment Demonstrates a desire to work in a guest service and team environment Demonstrates passion and enthusiasm for working in the kitchen Strong listening skills and ability to follow direction Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Recommendation from school Food Safety Certification or equivalent Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. This internship is a full-time, two-month commitment, between the months of May 2026 through September 2026. Keyword: AULANI CASTING, AULANICASTING The pay rate for this role in Hawaii is $33.88 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Bell person will assist with transporting all luggage to and from guest rooms. During 3rd shift, Cast Member may be required to perform job functions for both roles. Bell and Valet cast members will assist arriving and departing guests with their vehicles, including, but not limited to shuttles, busses and other transportation, and driving all types of guest vehicles. Responsibilities : Bell Services Transport guest luggage including but not limited to Rooms/Vehicles/Storage. Care and Storage of guest property Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e. flowers, packages/boxes) Excellent communication skills and high guest service expectations Greet Guests with positive, friendly and helpful attitude Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity Basic Qualifications : Valid Hawaii driver's license and clean driving record (no tickets/accidents/ moving violations in the past 12 months) Ability to drive manual/automatic transmission May be required to work Graveyard shifts if needed Previous experience in a Hotel/Resort environment preferred Previous experience working in a parking facility with type service (airports, business office building, private parking structures Knowledge of Hawaiian/Japanese language preferred Preferred Qualifications: Previous experience in a Hotel/Resort environment Previous experience working in a parking service type facility (i.e. airports, business office building, private parking structures) Bilingual preferred- Knowledge of Hawaiian/Japanese language Previous computer and/or cash handling experience Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. The pay rate for this role in Hawaii is $21.66 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! The Spa industry provides some of the most exciting professions today. As a Fitness Instructor, you have the ability to make fitness fun and rewarding. The Fitness Instructor is certified to lead classes and perform Personal Training sessions and private classes for the guest. They are fitness professionals with extensive experience in the fitness field. The Fitness Instructor must be knowledgeable of all fitness offerings at the spa, hold current certifications and have previous experience. They must possess excellent customer services skills in order to provide the highest quality environment and instruction that will meet the needs of our guests in the area of health and exercise. Responsibilities : Provide consistent professional fitness class and personal training sessions in accordance with spa protocols and accepted certification practices Properly care for equipment and maintain fitness equipment Maintain a clean, well-organized and stocked fitness area Have complete knowledge and understanding of all fitness offerings while educating and training guests in these areas Perform administrative duties in a complete, organized and accurate manner Actively promote the spa, treatments, services, sessions and retail as well as programs and promotions Handle guests questions and concerns professionally and courteously Provide courteous, accurate and prompt responses to guests' requests to ensure guest satisfaction Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends and new products Basic Qualifications : Must have National Certification (ie; ACE, NASM, NSCA, ACSM) for fitness instruction/personal training and/or Associates degree or higher in Exercise Science, Kinesiology, or related field Must have enthusiasm and possess excellent guest service skills Enjoy working with people and possess a friendly and outgoing personality Excellent communication and listening skills Ability to confidently utilize service recovery methods Proactive in anticipating guest needs Previous experience in a Spa or Hotel environment preferred Previous experience with ability to handle difficult/sensitive situations with minimal/no supervision Knowledgeable about Resort and surrounding area Preferred Qualifications: Basic computer knowledge Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY: Part-Time- Two full days of availability including one weekend day (Saturday or Sunday). For training purposes, availability for up to four (4) weeks will be required immediately following the start date. SUBMITTING YOUR APPLICATION: After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANI CASTING, Aulani Casting The pay rate for this role in Hawaii is $16.25 per hour, plus commission and gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests, checking them in and out of hotel rooms and villas. The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. The Front Desk Agent plays an important role in providing the first and lasting impression of Aulani's guest services. Responsibilities : Assist guests during check-in and check-out, phone interaction, and face-to-face interaction Assist guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/cast Strong computer skills and knowledge is required Must feel comfortable handling large amounts of money and possesses a high-level of integrity Ability to reflect a professional image while maintaining guest privacy Must stay calm in highly stressful situations and be knowledgeable of emergency procedures Will be stationed both indoor at the Front Desk and outdoors at the Porte Cochere area to provide assistance to Guest at any time throughout the day and night. Handle a high volume of transactions, including the handling of many different forms of payment (cash, credit cards, foreign currency, vouchers, etc.) Will be empowered to, and must have ability to confidently utilize service recovery methods. Basic Qualifications : Previous cash handling experience Previous computer experience Ability to perform in a fast-paced and sometimes stressful working environment Ability to multi task Ability to confidently utilize service recovery methods Enthusiastic about interacting and helping guests Receptive to special requests Willing to follow instructions and take direction You must be at least 18 years of age to be considered for this role Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Preferred Qualifications: Proficient in English and Japanese Language Knowledge of Hawaiian language preferred Previous work experience in a Hotel/Front Desk environment Previous experience in a high volume, fast paced office type environment Previous Leadership experience Previous experience working in a Hawaiian tourism or hospitality role Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $35.84 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests, checking them in and out of hotel rooms and villas. The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. The Front Desk Agent plays an important role in providing the first and lasting impression of Aulani's guest services. Responsibilities : Assist guests during check-in and check-out, phone interaction, and face-to-face interaction Assist guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/cast Strong computer skills and knowledge is required Must feel comfortable handling large amounts of money and possesses a high-level of integrity Ability to reflect a professional image while maintaining guest privacy Must stay calm in highly stressful situations and be knowledgeable of emergency procedures Will be stationed both indoor at the Front Desk and outdoors at the Porte Cochere area to provide assistance to Guest at any time throughout the day and night. Handle a high volume of transactions, including the handling of many different forms of payment (cash, credit cards, foreign currency, vouchers, etc.) Will be empowered to, and must have ability to confidently utilize service recovery methods. Basic Qualifications : Proficient in English and Japanese Language Previous cash handling experience Previous computer experience Ability to perform in a fast-paced and sometimes stressful working environment Ability to multi task Ability to confidently utilize service recovery methods Enthusiastic about interacting and helping guests Receptive to special requests Willing to follow instructions and take direction You must be at least 18 years of age to be considered for this role Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Preferred Qualifications: Knowledge of Hawaiian language preferred Previous work experience in a Hotel/Front Desk environment Previous experience in a high volume, fast paced office type environment Previous Leadership experience Previous experience working in a Hawaiian tourism or hospitality role Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $35.84 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: