Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Assist in the daily operations of one or more of the following highly themed Merchandise locations at Aulani, A Disney Resort & Spa. Apply to this position to be considered for a Merchandise Cast Member! Kālepa's Store - Located near the lobby, this is a convenient place for our guests to purchase groceries, sundries and vacation essentials for the whole 'ohana. Merchandise at this location features artisanal island delights that tell the story of Aulani Resort and its celebration of Hawaiian culture. Hale Manu - Located near the lobby, this upscale boutique allows guests to discover high-end fashion and island flair. From authentic Hawaiian-made products and gifts to jewelry and designer sunglasses , our guests are bound to leave with something luxurious. The Lava Shack - This convenient poolside shop offers swimwear, beach toys, snacks, beverages, and more. Special Events, Pop-Up Locations & Carts - Whether its vending merchandise outside on the beach, setting up and breaking down "Pop-Up" locations, or interacting with our guests underneath the stars during 'Ohana Movie Nights, these mobile shops are examples of how we bring magic to our guests! Responsibilities : Enhance the guest experience during their stay through strong product awareness, proactive selling techniques and a positive demeanor. Be prepared to work both indoors and outdoors supporting either a retail location or a merchandise cart. Guest Service - Proactively approaches all guests and offers options while increasing revenue opportunities. Greeter - Greet and thank each guest as they enter and exit the location; assist with directions, event schedules, provide samples, and other information requested by guests as necessary. Retail Agent - Process merchandise transactions following proper POS procedures; select locations may have you selling bottled liquor. Pin Trader/Hat/Leather Personalization - Share pin trading knowledge, embroider guest names on hat products purchased, and engrave guest names on pre-determined leather items. Grocery Delivery - Responsible for overall delivery of grocery items to all Guest rooms throughout the Resort. Stock Receiver - Unloads and processes both hard-line and soft-line product by demonstrating the ability to meet and/or exceed productivity standards. Demonstrate working knowledge and application of producing product to floor-ready visual standards. Stock Runner - Responsible for straightening and detailing product by zone, accurately identifying out-of-stock product by utilizing the merchandise handheld, accurately picking product via merchandise stockroom, successfully communicate out-of-stocks via logistics board and fulfill product to the sales fixture by demonstrating the ability to meet and/or exceed productivity standards. This process will occur throughout the day. Basic Qualifications : Follow Open/Close procedures for cashiering role, including, but not limited to counting out and balancing of funds at beginning and end of shifts. Follow proper cash handling procedures. Adhere to loss prevention guidelines. May also be asked to work in specialized areas, as needed, additional training required. Preferred Qualifications: Basic mathematical skills are necessary. Sales experience helpful, and/or feeling comfortable with suggestive selling. Knowledge of Hawaiian/Japanese language preferred. Additional Information : SCHEDULE AVAILABILTY Part-Time: Must be available all Saturday, Sunday, and Holidays. Must be available to work up to 40 hours per week during training. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $29.17 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
05/05/2026
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Assist in the daily operations of one or more of the following highly themed Merchandise locations at Aulani, A Disney Resort & Spa. Apply to this position to be considered for a Merchandise Cast Member! Kālepa's Store - Located near the lobby, this is a convenient place for our guests to purchase groceries, sundries and vacation essentials for the whole 'ohana. Merchandise at this location features artisanal island delights that tell the story of Aulani Resort and its celebration of Hawaiian culture. Hale Manu - Located near the lobby, this upscale boutique allows guests to discover high-end fashion and island flair. From authentic Hawaiian-made products and gifts to jewelry and designer sunglasses , our guests are bound to leave with something luxurious. The Lava Shack - This convenient poolside shop offers swimwear, beach toys, snacks, beverages, and more. Special Events, Pop-Up Locations & Carts - Whether its vending merchandise outside on the beach, setting up and breaking down "Pop-Up" locations, or interacting with our guests underneath the stars during 'Ohana Movie Nights, these mobile shops are examples of how we bring magic to our guests! Responsibilities : Enhance the guest experience during their stay through strong product awareness, proactive selling techniques and a positive demeanor. Be prepared to work both indoors and outdoors supporting either a retail location or a merchandise cart. Guest Service - Proactively approaches all guests and offers options while increasing revenue opportunities. Greeter - Greet and thank each guest as they enter and exit the location; assist with directions, event schedules, provide samples, and other information requested by guests as necessary. Retail Agent - Process merchandise transactions following proper POS procedures; select locations may have you selling bottled liquor. Pin Trader/Hat/Leather Personalization - Share pin trading knowledge, embroider guest names on hat products purchased, and engrave guest names on pre-determined leather items. Grocery Delivery - Responsible for overall delivery of grocery items to all Guest rooms throughout the Resort. Stock Receiver - Unloads and processes both hard-line and soft-line product by demonstrating the ability to meet and/or exceed productivity standards. Demonstrate working knowledge and application of producing product to floor-ready visual standards. Stock Runner - Responsible for straightening and detailing product by zone, accurately identifying out-of-stock product by utilizing the merchandise handheld, accurately picking product via merchandise stockroom, successfully communicate out-of-stocks via logistics board and fulfill product to the sales fixture by demonstrating the ability to meet and/or exceed productivity standards. This process will occur throughout the day. Basic Qualifications : Follow Open/Close procedures for cashiering role, including, but not limited to counting out and balancing of funds at beginning and end of shifts. Follow proper cash handling procedures. Adhere to loss prevention guidelines. May also be asked to work in specialized areas, as needed, additional training required. Preferred Qualifications: Basic mathematical skills are necessary. Sales experience helpful, and/or feeling comfortable with suggestive selling. Knowledge of Hawaiian/Japanese language preferred. Additional Information : SCHEDULE AVAILABILTY Part-Time: Must be available all Saturday, Sunday, and Holidays. Must be available to work up to 40 hours per week during training. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $29.17 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Assist in the daily operations of one or more of the following highly themed Merchandise locations at Aulani, A Disney Resort & Spa. Apply to this position to be considered for a Merchandise Cast Member! Kālepa's Store - Located near the lobby, this is a convenient place for our guests to purchase groceries, sundries and vacation essentials for the whole 'ohana. Merchandise at this location features artisanal island delights that tell the story of Aulani Resort and its celebration of Hawaiian culture. Hale Manu - Located near the lobby, this upscale boutique allows guests to discover high-end fashion and island flair. From authentic Hawaiian-made products and gifts to jewelry and designer sunglasses , our guests are bound to leave with something luxurious. The Lava Shack - This convenient poolside shop offers swimwear, beach toys, snacks, beverages, and more. Special Events, Pop-Up Locations & Carts - Whether its vending merchandise outside on the beach, setting up and breaking down "Pop-Up" locations, or interacting with our guests underneath the stars during 'Ohana Movie Nights, these mobile shops are examples of how we bring magic to our guests! Responsibilities : Enhance the guest experience during their stay through strong product awareness, proactive selling techniques and a positive demeanor. Be prepared to work both indoors and outdoors supporting either a retail location or a merchandise cart. Guest Service - Proactively approaches all guests and offers options while increasing revenue opportunities. Greeter - Greet and thank each guest as they enter and exit the location; assist with directions, event schedules, provide samples, and other information requested by guests as necessary. Retail Agent - Process merchandise transactions following proper POS procedures; select locations may have you selling bottled liquor. Pin Trader/Hat/Leather Personalization - Share pin trading knowledge, embroider guest names on hat products purchased, and engrave guest names on pre-determined leather items. Grocery Delivery - Responsible for overall delivery of grocery items to all Guest rooms throughout the Resort. Stock Receiver - Unloads and processes both hard-line and soft-line product by demonstrating the ability to meet and/or exceed productivity standards. Demonstrate working knowledge and application of producing product to floor-ready visual standards. Stock Runner - Responsible for straightening and detailing product by zone, accurately identifying out-of-stock product by utilizing the merchandise handheld, accurately picking product via merchandise stockroom, successfully communicate out-of-stocks via logistics board and fulfill product to the sales fixture by demonstrating the ability to meet and/or exceed productivity standards. This process will occur throughout the day. Basic Qualifications : Follow Open/Close procedures for cashiering role, including, but not limited to counting out and balancing of funds at beginning and end of shifts. Follow proper cash handling procedures. Adhere to loss prevention guidelines. May also be asked to work in specialized areas, as needed, additional training required. Preferred Qualifications: Basic mathematical skills are necessary. Sales experience helpful, and/or feeling comfortable with suggestive selling. Knowledge of Hawaiian/Japanese language preferred. Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $29.17 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
05/05/2026
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Assist in the daily operations of one or more of the following highly themed Merchandise locations at Aulani, A Disney Resort & Spa. Apply to this position to be considered for a Merchandise Cast Member! Kālepa's Store - Located near the lobby, this is a convenient place for our guests to purchase groceries, sundries and vacation essentials for the whole 'ohana. Merchandise at this location features artisanal island delights that tell the story of Aulani Resort and its celebration of Hawaiian culture. Hale Manu - Located near the lobby, this upscale boutique allows guests to discover high-end fashion and island flair. From authentic Hawaiian-made products and gifts to jewelry and designer sunglasses , our guests are bound to leave with something luxurious. The Lava Shack - This convenient poolside shop offers swimwear, beach toys, snacks, beverages, and more. Special Events, Pop-Up Locations & Carts - Whether its vending merchandise outside on the beach, setting up and breaking down "Pop-Up" locations, or interacting with our guests underneath the stars during 'Ohana Movie Nights, these mobile shops are examples of how we bring magic to our guests! Responsibilities : Enhance the guest experience during their stay through strong product awareness, proactive selling techniques and a positive demeanor. Be prepared to work both indoors and outdoors supporting either a retail location or a merchandise cart. Guest Service - Proactively approaches all guests and offers options while increasing revenue opportunities. Greeter - Greet and thank each guest as they enter and exit the location; assist with directions, event schedules, provide samples, and other information requested by guests as necessary. Retail Agent - Process merchandise transactions following proper POS procedures; select locations may have you selling bottled liquor. Pin Trader/Hat/Leather Personalization - Share pin trading knowledge, embroider guest names on hat products purchased, and engrave guest names on pre-determined leather items. Grocery Delivery - Responsible for overall delivery of grocery items to all Guest rooms throughout the Resort. Stock Receiver - Unloads and processes both hard-line and soft-line product by demonstrating the ability to meet and/or exceed productivity standards. Demonstrate working knowledge and application of producing product to floor-ready visual standards. Stock Runner - Responsible for straightening and detailing product by zone, accurately identifying out-of-stock product by utilizing the merchandise handheld, accurately picking product via merchandise stockroom, successfully communicate out-of-stocks via logistics board and fulfill product to the sales fixture by demonstrating the ability to meet and/or exceed productivity standards. This process will occur throughout the day. Basic Qualifications : Follow Open/Close procedures for cashiering role, including, but not limited to counting out and balancing of funds at beginning and end of shifts. Follow proper cash handling procedures. Adhere to loss prevention guidelines. May also be asked to work in specialized areas, as needed, additional training required. Preferred Qualifications: Basic mathematical skills are necessary. Sales experience helpful, and/or feeling comfortable with suggestive selling. Knowledge of Hawaiian/Japanese language preferred. Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $29.17 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests, checking them in and out of hotel rooms and villas. The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. The Front Desk Agent plays an important role in providing the first and lasting impression of Aulani's guest services. Responsibilities : Assist guests during check-in and check-out, phone interaction, and face-to-face interaction Assist guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/cast Strong computer skills and knowledge is required Must feel comfortable handling large amounts of money and possesses a high-level of integrity Ability to reflect a professional image while maintaining guest privacy Must stay calm in highly stressful situations and be knowledgeable of emergency procedures Will be stationed both indoor at the Front Desk and outdoors at the Porte Cochere area to provide assistance to Guest at any time throughout the day and night. Handle a high volume of transactions, including the handling of many different forms of payment (cash, credit cards, foreign currency, vouchers, etc.) Will be empowered to, and must have ability to confidently utilize service recovery methods. Basic Qualifications : Previous cash handling experience Previous computer experience Ability to perform in a fast-paced and sometimes stressful working environment Ability to multi task Ability to confidently utilize service recovery methods Enthusiastic about interacting and helping guests Receptive to special requests Willing to follow instructions and take direction You must be at least 18 years of age to be considered for this role Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Preferred Qualifications: Proficient in English and Japanese Language Knowledge of Hawaiian language preferred Previous work experience in a Hotel/Front Desk environment Previous experience in a high volume, fast paced office type environment Previous Leadership experience Previous experience working in a Hawaiian tourism or hospitality role Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $35.84 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
05/05/2026
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests, checking them in and out of hotel rooms and villas. The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. The Front Desk Agent plays an important role in providing the first and lasting impression of Aulani's guest services. Responsibilities : Assist guests during check-in and check-out, phone interaction, and face-to-face interaction Assist guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/cast Strong computer skills and knowledge is required Must feel comfortable handling large amounts of money and possesses a high-level of integrity Ability to reflect a professional image while maintaining guest privacy Must stay calm in highly stressful situations and be knowledgeable of emergency procedures Will be stationed both indoor at the Front Desk and outdoors at the Porte Cochere area to provide assistance to Guest at any time throughout the day and night. Handle a high volume of transactions, including the handling of many different forms of payment (cash, credit cards, foreign currency, vouchers, etc.) Will be empowered to, and must have ability to confidently utilize service recovery methods. Basic Qualifications : Previous cash handling experience Previous computer experience Ability to perform in a fast-paced and sometimes stressful working environment Ability to multi task Ability to confidently utilize service recovery methods Enthusiastic about interacting and helping guests Receptive to special requests Willing to follow instructions and take direction You must be at least 18 years of age to be considered for this role Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Preferred Qualifications: Proficient in English and Japanese Language Knowledge of Hawaiian language preferred Previous work experience in a Hotel/Front Desk environment Previous experience in a high volume, fast paced office type environment Previous Leadership experience Previous experience working in a Hawaiian tourism or hospitality role Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $35.84 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Diagnose and provide service and repairs to hotel equipment including central plant chillers, templifiers , boilers, Heat exchanger and pumps, HVAC, electrical, refrigeration, fire & safety and respond to inquiries and problems in an efficient, courteous and professional manner to achieve the highest Guest satisfaction while complying with all Disney policies. Responsibilities : Perform ongoing preventive and corrective maintenance on facility mechanical, electrical, plumbing, HVAC, and other installed systems. Operate, monitor, and maintain all HVAC systems and associated equipment, including the Building Automation System (BAS). Perform general maintenance, manual repairs, and assigned service tasks in BOH facilities. Maintain cleanliness, organization, and safety standards within BOH mechanical and facility rooms. Oversee and coordinate preventive maintenance contracted services, including scheduling, monitoring, and contractor coordination. Conduct regular facility room inspections; document conditions and recommend corrective actions. Maintain compliance with all applicable City, County, State, Federal, and insurance codes, standards, and ordinances. Maintain accurate and up to date records for City & County inspections, warranties, service schedules, PM equipment inspections and key asset maintenance. Serve as a primary or secondary responder for BOH facility related emergencies, including fire alarms, HVAC failures, system alarms, and security issues. Support fire evacuation planning, disaster response planning, and emergency preparedness documentation. Participate in and comply with all required safety, medical, and regulatory programs. Coordinate contractor work schedules and support project related activities as needed. Assist with inventory management, purchasing, monthly reporting, and budget tracking. Support after hours facility needs, overtime coverage, and operational activities as required. Basic Qualifications : High School Diploma or equivalent required. Minimum of 3 years of facilities maintenance experience, or Combination of education and at least 5 years of demonstrated hands on facilities maintenance experience. Must possess a Universal HVAC Certification Training in Building Maintenance Technology or a related field is preferred. Working knowledge of general maintenance procedures with demonstrated skills in MEP: Mechanical / HVAC systems Electrical systems Plumbing systems Ability to read and interpret blueprints, schematics, and technical documentation. Proficiency in Microsoft Office applications (Word, Excel). Basic knowledge of internet and email systems. Ability to manage technically complex tasks and projects using sound judgment and initiative. Strong written and verbal communication skills. Excellent customer service, interpersonal, and collaboration skills. Strong organizational, time management, and task prioritization abilities. Demonstrated professionalism, tact, courtesy, and positive working relationships with Cast Members and internal business partners. Additional Information : Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. The pay rate for this role in Hawaii is $42.15 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
05/05/2026
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Diagnose and provide service and repairs to hotel equipment including central plant chillers, templifiers , boilers, Heat exchanger and pumps, HVAC, electrical, refrigeration, fire & safety and respond to inquiries and problems in an efficient, courteous and professional manner to achieve the highest Guest satisfaction while complying with all Disney policies. Responsibilities : Perform ongoing preventive and corrective maintenance on facility mechanical, electrical, plumbing, HVAC, and other installed systems. Operate, monitor, and maintain all HVAC systems and associated equipment, including the Building Automation System (BAS). Perform general maintenance, manual repairs, and assigned service tasks in BOH facilities. Maintain cleanliness, organization, and safety standards within BOH mechanical and facility rooms. Oversee and coordinate preventive maintenance contracted services, including scheduling, monitoring, and contractor coordination. Conduct regular facility room inspections; document conditions and recommend corrective actions. Maintain compliance with all applicable City, County, State, Federal, and insurance codes, standards, and ordinances. Maintain accurate and up to date records for City & County inspections, warranties, service schedules, PM equipment inspections and key asset maintenance. Serve as a primary or secondary responder for BOH facility related emergencies, including fire alarms, HVAC failures, system alarms, and security issues. Support fire evacuation planning, disaster response planning, and emergency preparedness documentation. Participate in and comply with all required safety, medical, and regulatory programs. Coordinate contractor work schedules and support project related activities as needed. Assist with inventory management, purchasing, monthly reporting, and budget tracking. Support after hours facility needs, overtime coverage, and operational activities as required. Basic Qualifications : High School Diploma or equivalent required. Minimum of 3 years of facilities maintenance experience, or Combination of education and at least 5 years of demonstrated hands on facilities maintenance experience. Must possess a Universal HVAC Certification Training in Building Maintenance Technology or a related field is preferred. Working knowledge of general maintenance procedures with demonstrated skills in MEP: Mechanical / HVAC systems Electrical systems Plumbing systems Ability to read and interpret blueprints, schematics, and technical documentation. Proficiency in Microsoft Office applications (Word, Excel). Basic knowledge of internet and email systems. Ability to manage technically complex tasks and projects using sound judgment and initiative. Strong written and verbal communication skills. Excellent customer service, interpersonal, and collaboration skills. Strong organizational, time management, and task prioritization abilities. Demonstrated professionalism, tact, courtesy, and positive working relationships with Cast Members and internal business partners. Additional Information : Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. The pay rate for this role in Hawaii is $42.15 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests, checking them in and out of hotel rooms and villas. The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. The Front Desk Agent plays an important role in providing the first and lasting impression of Aulani's guest services. Responsibilities : Assist guests during check-in and check-out, phone interaction, and face-to-face interaction Assist guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/cast Strong computer skills and knowledge is required Must feel comfortable handling large amounts of money and possesses a high-level of integrity Ability to reflect a professional image while maintaining guest privacy Must stay calm in highly stressful situations and be knowledgeable of emergency procedures Will be stationed both indoor at the Front Desk and outdoors at the Porte Cochere area to provide assistance to Guest at any time throughout the day and night. Handle a high volume of transactions, including the handling of many different forms of payment (cash, credit cards, foreign currency, vouchers, etc.) Will be empowered to, and must have ability to confidently utilize service recovery methods. Basic Qualifications : Proficient in English and Japanese Language Previous cash handling experience Previous computer experience Ability to perform in a fast-paced and sometimes stressful working environment Ability to multi task Ability to confidently utilize service recovery methods Enthusiastic about interacting and helping guests Receptive to special requests Willing to follow instructions and take direction You must be at least 18 years of age to be considered for this role Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Preferred Qualifications: Knowledge of Hawaiian language preferred Previous work experience in a Hotel/Front Desk environment Previous experience in a high volume, fast paced office type environment Previous Leadership experience Previous experience working in a Hawaiian tourism or hospitality role Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $35.84 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
05/05/2026
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests, checking them in and out of hotel rooms and villas. The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. The Front Desk Agent plays an important role in providing the first and lasting impression of Aulani's guest services. Responsibilities : Assist guests during check-in and check-out, phone interaction, and face-to-face interaction Assist guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/cast Strong computer skills and knowledge is required Must feel comfortable handling large amounts of money and possesses a high-level of integrity Ability to reflect a professional image while maintaining guest privacy Must stay calm in highly stressful situations and be knowledgeable of emergency procedures Will be stationed both indoor at the Front Desk and outdoors at the Porte Cochere area to provide assistance to Guest at any time throughout the day and night. Handle a high volume of transactions, including the handling of many different forms of payment (cash, credit cards, foreign currency, vouchers, etc.) Will be empowered to, and must have ability to confidently utilize service recovery methods. Basic Qualifications : Proficient in English and Japanese Language Previous cash handling experience Previous computer experience Ability to perform in a fast-paced and sometimes stressful working environment Ability to multi task Ability to confidently utilize service recovery methods Enthusiastic about interacting and helping guests Receptive to special requests Willing to follow instructions and take direction You must be at least 18 years of age to be considered for this role Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Preferred Qualifications: Knowledge of Hawaiian language preferred Previous work experience in a Hotel/Front Desk environment Previous experience in a high volume, fast paced office type environment Previous Leadership experience Previous experience working in a Hawaiian tourism or hospitality role Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $35.84 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! The Disney culture is enchanting and unique, and we have found a kindred spirit in the living heritage and graceful rhythm of O ahu. Built upon 21 acres of oceanfront, Aulani, a Disney Resort & Spa, welcome s Guests in true local fashion, calling on your natural passion and Aloha spirit to help us cultivate an experience that is upbeat, colorful and rooted in tradition. Here, you will have the opportunity to form close connections with Cast Members and watch neighbors become friends. While our Guests take home happiness, the legends of O ahu will become as much a part of them as they are of you. Responsibilities : Troubleshoot Equipment Faults: Should demonstrate proper operation of audio, lighting, automation, video and projection systems and be able to detect when systems are not operating properly. Must be able to read blueprints, drawings, schematics and diagrams. Knowledge of system interaction with sound and electrician crafts also required. Often requires work indoors in dimly lit and dark conditions. Remove and Install Equipment: Removal and installation of Audio/Video/Projection/Lighting equipment, assemblies and components utilizing hand tools, power tools and technical documents. Requires the use of both hands above and below the waist, climbing, working in confined areas, lifting, bending, stooping, sitting, laying, crawling and exposure to high noise, heat, cold, dust and dirt. Material handling, including lifting, holding, carrying and manipulation of objects up to 50 pounds alone or in teams. Requires bending/twisting at the waist, working with arms raised overhead and lifting/carrying objects weighing up to 20 lbs. (constantly) and up to 50 lbs. (frequently). Preventive Maintenance Inspections: Complete scheduled preventive maintenance tasks as outlined in written job plans to ensure venues open safely and on-time. Must be able to read, understand and follow checklists to properly verify and inspect equipment. Requires the use of hands, color and visual acuity as well as the use of flashlight and assorted tools. Exposure to heat, cold, sunlight and dampness. Operational and Functional Checks: Start and operate audio, lighting, electrical, video and projection systems to verify proper operation. Must be able to safely operate equipment and know what actions to take in the event of equipment failure or emergency. Must be able to operate shows both solo as well as part of a team. Basic Qualifications : Experience troubleshooting audio, lighting, automation, video and projection systems Ability to read and interpret blueprints and schematics Experience supporting live entertainment events Knowledge and familiarity with using computers Demonstrated knowledge and experience in a broad background range of crafts or disciplines related to stage craft including audio, lighting, electrics, rigging and video Preferred Qualifications: Prior large hotel experience preferred Working knowledge of proper Guest service Knowledge of Hawaiian/Japanese language Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including overnight, early mornings, late nights, weekends, and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Keyword: AULANI CASTING, Aulani Casting The pay rate for this role in Hawaii is $41.18 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
05/05/2026
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! The Disney culture is enchanting and unique, and we have found a kindred spirit in the living heritage and graceful rhythm of O ahu. Built upon 21 acres of oceanfront, Aulani, a Disney Resort & Spa, welcome s Guests in true local fashion, calling on your natural passion and Aloha spirit to help us cultivate an experience that is upbeat, colorful and rooted in tradition. Here, you will have the opportunity to form close connections with Cast Members and watch neighbors become friends. While our Guests take home happiness, the legends of O ahu will become as much a part of them as they are of you. Responsibilities : Troubleshoot Equipment Faults: Should demonstrate proper operation of audio, lighting, automation, video and projection systems and be able to detect when systems are not operating properly. Must be able to read blueprints, drawings, schematics and diagrams. Knowledge of system interaction with sound and electrician crafts also required. Often requires work indoors in dimly lit and dark conditions. Remove and Install Equipment: Removal and installation of Audio/Video/Projection/Lighting equipment, assemblies and components utilizing hand tools, power tools and technical documents. Requires the use of both hands above and below the waist, climbing, working in confined areas, lifting, bending, stooping, sitting, laying, crawling and exposure to high noise, heat, cold, dust and dirt. Material handling, including lifting, holding, carrying and manipulation of objects up to 50 pounds alone or in teams. Requires bending/twisting at the waist, working with arms raised overhead and lifting/carrying objects weighing up to 20 lbs. (constantly) and up to 50 lbs. (frequently). Preventive Maintenance Inspections: Complete scheduled preventive maintenance tasks as outlined in written job plans to ensure venues open safely and on-time. Must be able to read, understand and follow checklists to properly verify and inspect equipment. Requires the use of hands, color and visual acuity as well as the use of flashlight and assorted tools. Exposure to heat, cold, sunlight and dampness. Operational and Functional Checks: Start and operate audio, lighting, electrical, video and projection systems to verify proper operation. Must be able to safely operate equipment and know what actions to take in the event of equipment failure or emergency. Must be able to operate shows both solo as well as part of a team. Basic Qualifications : Experience troubleshooting audio, lighting, automation, video and projection systems Ability to read and interpret blueprints and schematics Experience supporting live entertainment events Knowledge and familiarity with using computers Demonstrated knowledge and experience in a broad background range of crafts or disciplines related to stage craft including audio, lighting, electrics, rigging and video Preferred Qualifications: Prior large hotel experience preferred Working knowledge of proper Guest service Knowledge of Hawaiian/Japanese language Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including overnight, early mornings, late nights, weekends, and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Keyword: AULANI CASTING, Aulani Casting The pay rate for this role in Hawaii is $41.18 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
