Metropolitan Ministries, Inc.
Tampa, Florida
Description: About Us: If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. What we offer: Salary: $75,000 - $80,000 Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it. Preventative care is 100% covered (free) on all plans. PTO is offered to full-time and part-time employees. 11 days of PTO and 10 paid holidays annually. Option to participate in the 401K plan with employer match. $15,000 in employee Life Insurance paid for by Metropolitan Ministries. Employee Assistance Program Option to participate in supplemental group insurance plans at affordable rates. Tuition reimbursement program Training and career development. Discounted membership at the YMCA. Job Functions: The Director of Fundraising Data & Systems helps build the pipeline of donors to Metropolitan Ministries by maintaining and overseeing the accuracy and integrity of our donor database and supplementary products and solutions. Primary responsibilities include oversight of tracking and reporting of donor information and gifts, ensuring compliance with data policies, procedures, and business rules, and supporting fundraising efforts by providing data-driven insights for donor communications and fundraising. Essential Responsibilities: DATA QUALITY MANAGEMENT Complete donor database management and cleanup tasks within Virtuous CRM+, including managing custom fundraising tables and fields, implementing and maintaining data quality standards, upholding strong focus with database users on data cleanliness responsibilities, actively performing duplicate record management tasks, and establishing /maintaining automations to uphold existing and new business rules. Establish and enforce data entry rules with clear, written policies on formatting and standardizations, develop and maintain training materials and procedure documentation for database usage, perform regular data audits, troubleshoot data issues for accuracy and consistency, run data health reports, and conduct data enrichment tasks to update information. DONOR INITIATIVES, DATA REQUESTS/SEGMENTS, AND REPORTING Collaborate with marketing and fundraising leaders and partners to support donor data segmentation for targeted fundraising campaigns, personalized communications, donor recognition, and event invitations and registration. Provide data support for donor initiatives, such as planned gift/Legacy donor, fundraising events, major donor, and other initiatives, through record research, updates, automations, reporting, and analysis using queries and reporting tools in Virtuous CRM+ donor database (includes updating volunteer, employee, and other tags for cross-engagement donor initiatives tracking); build/complete approved data report/automation requests. Oversee and audit all direct mail data selects for accuracy and adherence to approved business rules and in accordance with the approved annual pro forma schedule provided by the direct mail strategy partner; provide donor analysis and troubleshoot issues; promptly build/communicate data select, codes, business rules, and other updates; create/maintain published procedure documentation for data management, requests, and reporting processes. Identify, build, validate, distribute/automate, and maintain various reports for fundraising, stewardship, and compliance purposes, including gift summaries, donor lists, and performance metrics, along with donor/volunteer engagement analytics on a weekly, monthly, quarterly, and annual basis meeting department and organization needs and deadlines. INSIGHT, TRAINING, DOCUMENTATION, AND USER SUPPORT Identify, share, and present data-driven insights to support fundraising strategies, analyze donor behavior, and identify potential fundraising opportunities and training opportunities to Donor Services, Advancement, Marketing, and other teams relevant to Virtuous CRM+ donor database and database procedures, supplementary products, and general non-profit best practices for data management. Direct users to current documentation and advise of donation processing, data cleanup, business rules, and other data management procedures. Serve as lead technical and training support for donor database and supplemental products, maintain focus on process improvements, innovative solutions, include best practices for advancing AI tech, and growth and stability within overall marketing/fundraising and philanthropy/development teams; support user roles/permissions updates and guidance within donor database for new donation processing, marketing/fundraising, and philanthropy/development staff (IT creates/sets up new user SSO accounts and promptly disables users no longer requiring access). CULTURE AND ETHICS: Demonstrate a passion for the mission, vision, and guiding values of Metropolitan Ministries. Work in a cooperative manner with staff, volunteers/interns, and collaborative partners to achieve data management and organizational goals. Provide full disclosure to prospective/existing donors in all communications to ensure their informed decisions in response to appeals for their support. Adhere to industry, organizational, and donor policies and restrictions such as code of ethics, confidentiality, gift acceptance policies, restricted gifts, government regulations, etc. Clarify, monitor, and implement the donor instructions by ensuring that expenditures are appropriate and documented properly in the organization's financial records when applicable. Meet personal goals, actively contribute to the achievements of the team, support departmental KPIs, and work cross-functionally and collaboratively; support organizational goals as stated in the annual plan. Support the holiday center operation as directed. INDUSTRY KNOWLEDGE: Continually expand personal nonprofit fundraising knowledge by staying abreast of national, state, local trends, and laws for fundraising in general and related to enhancing performance and effectiveness in database administration, data management, fundraising, and non-profit management. Participate in regular Cross-functional team, Direct Report team, and All Staff meetings. Requirements: Education and Experience: Significant experience in data management and tracking in a customer service, marketing, and/or fundraising environment. Desired minimum B.A. or B.S. degree in a related field with 2 years of related experience or a 4-year equivalent combination of education and experience. Attention to detail is required for Essential Responsibilities outlined. Skills Requirements: Excellent written and oral communication skills. Must be able to communicate effectively in English. Ability to plan and organize work and handle job-related matters in a professional manner. Critical thinker and problem-solving and good time management skills are necessary. Must be able to work well under pressure and meet deadlines. Must be able to demonstrate advanced computer skills and problem-solving ability with software. Must be proficient with querying and reporting. Demonstrated proficiency with Virtuous CRM+ database required. Web-based research tools and Microsoft Office products knowledge required, including Excel and Outlook. Must be able to work independently and as a team player. Solutions-focused and customer service mindset is necessary. Requires heart for ministry and comfort working with poor and homeless families and individuals. Requires understanding of poverty, a high degree of maturity, strong inter-personal skills, and the ability to work with low socio-economic and diverse populations facing crisis situations in a professional and diplomatic manner. Knowledge of community resources available to homeless population. Must demonstrate maturity and sensitivity to issues of faith, culture, and other sources of diversity. Ability to work as part of a team within a multi-disciplinary framework. Physical Requirements: Physical, emotional, and spiritual stamina to handle job-related issues and stress. Must be able to operate all components of a computer for several hours at a time. Other: Must pass applicable pre-employment screening and demonstrate legal authorization to work in the United States. Ability to accommodate a flexible work schedule, including evenings and weekends, and particularly, but not limited to holiday months (October-December). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply click apply for full job details
Description: About Us: If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. What we offer: Salary: $75,000 - $80,000 Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it. Preventative care is 100% covered (free) on all plans. PTO is offered to full-time and part-time employees. 11 days of PTO and 10 paid holidays annually. Option to participate in the 401K plan with employer match. $15,000 in employee Life Insurance paid for by Metropolitan Ministries. Employee Assistance Program Option to participate in supplemental group insurance plans at affordable rates. Tuition reimbursement program Training and career development. Discounted membership at the YMCA. Job Functions: The Director of Fundraising Data & Systems helps build the pipeline of donors to Metropolitan Ministries by maintaining and overseeing the accuracy and integrity of our donor database and supplementary products and solutions. Primary responsibilities include oversight of tracking and reporting of donor information and gifts, ensuring compliance with data policies, procedures, and business rules, and supporting fundraising efforts by providing data-driven insights for donor communications and fundraising. Essential Responsibilities: DATA QUALITY MANAGEMENT Complete donor database management and cleanup tasks within Virtuous CRM+, including managing custom fundraising tables and fields, implementing and maintaining data quality standards, upholding strong focus with database users on data cleanliness responsibilities, actively performing duplicate record management tasks, and establishing /maintaining automations to uphold existing and new business rules. Establish and enforce data entry rules with clear, written policies on formatting and standardizations, develop and maintain training materials and procedure documentation for database usage, perform regular data audits, troubleshoot data issues for accuracy and consistency, run data health reports, and conduct data enrichment tasks to update information. DONOR INITIATIVES, DATA REQUESTS/SEGMENTS, AND REPORTING Collaborate with marketing and fundraising leaders and partners to support donor data segmentation for targeted fundraising campaigns, personalized communications, donor recognition, and event invitations and registration. Provide data support for donor initiatives, such as planned gift/Legacy donor, fundraising events, major donor, and other initiatives, through record research, updates, automations, reporting, and analysis using queries and reporting tools in Virtuous CRM+ donor database (includes updating volunteer, employee, and other tags for cross-engagement donor initiatives tracking); build/complete approved data report/automation requests. Oversee and audit all direct mail data selects for accuracy and adherence to approved business rules and in accordance with the approved annual pro forma schedule provided by the direct mail strategy partner; provide donor analysis and troubleshoot issues; promptly build/communicate data select, codes, business rules, and other updates; create/maintain published procedure documentation for data management, requests, and reporting processes. Identify, build, validate, distribute/automate, and maintain various reports for fundraising, stewardship, and compliance purposes, including gift summaries, donor lists, and performance metrics, along with donor/volunteer engagement analytics on a weekly, monthly, quarterly, and annual basis meeting department and organization needs and deadlines. INSIGHT, TRAINING, DOCUMENTATION, AND USER SUPPORT Identify, share, and present data-driven insights to support fundraising strategies, analyze donor behavior, and identify potential fundraising opportunities and training opportunities to Donor Services, Advancement, Marketing, and other teams relevant to Virtuous CRM+ donor database and database procedures, supplementary products, and general non-profit best practices for data management. Direct users to current documentation and advise of donation processing, data cleanup, business rules, and other data management procedures. Serve as lead technical and training support for donor database and supplemental products, maintain focus on process improvements, innovative solutions, include best practices for advancing AI tech, and growth and stability within overall marketing/fundraising and philanthropy/development teams; support user roles/permissions updates and guidance within donor database for new donation processing, marketing/fundraising, and philanthropy/development staff (IT creates/sets up new user SSO accounts and promptly disables users no longer requiring access). CULTURE AND ETHICS: Demonstrate a passion for the mission, vision, and guiding values of Metropolitan Ministries. Work in a cooperative manner with staff, volunteers/interns, and collaborative partners to achieve data management and organizational goals. Provide full disclosure to prospective/existing donors in all communications to ensure their informed decisions in response to appeals for their support. Adhere to industry, organizational, and donor policies and restrictions such as code of ethics, confidentiality, gift acceptance policies, restricted gifts, government regulations, etc. Clarify, monitor, and implement the donor instructions by ensuring that expenditures are appropriate and documented properly in the organization's financial records when applicable. Meet personal goals, actively contribute to the achievements of the team, support departmental KPIs, and work cross-functionally and collaboratively; support organizational goals as stated in the annual plan. Support the holiday center operation as directed. INDUSTRY KNOWLEDGE: Continually expand personal nonprofit fundraising knowledge by staying abreast of national, state, local trends, and laws for fundraising in general and related to enhancing performance and effectiveness in database administration, data management, fundraising, and non-profit management. Participate in regular Cross-functional team, Direct Report team, and All Staff meetings. Requirements: Education and Experience: Significant experience in data management and tracking in a customer service, marketing, and/or fundraising environment. Desired minimum B.A. or B.S. degree in a related field with 2 years of related experience or a 4-year equivalent combination of education and experience. Attention to detail is required for Essential Responsibilities outlined. Skills Requirements: Excellent written and oral communication skills. Must be able to communicate effectively in English. Ability to plan and organize work and handle job-related matters in a professional manner. Critical thinker and problem-solving and good time management skills are necessary. Must be able to work well under pressure and meet deadlines. Must be able to demonstrate advanced computer skills and problem-solving ability with software. Must be proficient with querying and reporting. Demonstrated proficiency with Virtuous CRM+ database required. Web-based research tools and Microsoft Office products knowledge required, including Excel and Outlook. Must be able to work independently and as a team player. Solutions-focused and customer service mindset is necessary. Requires heart for ministry and comfort working with poor and homeless families and individuals. Requires understanding of poverty, a high degree of maturity, strong inter-personal skills, and the ability to work with low socio-economic and diverse populations facing crisis situations in a professional and diplomatic manner. Knowledge of community resources available to homeless population. Must demonstrate maturity and sensitivity to issues of faith, culture, and other sources of diversity. Ability to work as part of a team within a multi-disciplinary framework. Physical Requirements: Physical, emotional, and spiritual stamina to handle job-related issues and stress. Must be able to operate all components of a computer for several hours at a time. Other: Must pass applicable pre-employment screening and demonstrate legal authorization to work in the United States. Ability to accommodate a flexible work schedule, including evenings and weekends, and particularly, but not limited to holiday months (October-December). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply click apply for full job details
Metropolitan Ministries, Inc.
Holiday, Florida
Description: About Us: If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. What we offer: Salary: $125,000 - $135,000 Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it. Preventative care is 100% covered (free) on all plans. PTO is offered to full-time and part-time employees. 11 days of PTO and 10 paid holidays annually. Option to participate in the 401K plan with employer match. $15,000 in employee Life Insurance paid for by Metropolitan Ministries. Employee Assistance Program Option to participate in supplemental group insurance plans at affordable rates. Tuition reimbursement program Training and career development. Discounted membership at the YMCA. Reporting Relationship: This position reports to the Chief Executive Officer of Metropolitan Ministries and is accountable for executive leadership and operational oversight of Metropolitan Ministries' services and operations across all Pasco County locations. Job Functions: The Executive Director serves as the senior executive leader and general manager for Metropolitan Ministries in Pasco County, acting as the central voice and primary leader for all county-based operations. Metropolitan Ministries is seeking an inspirational leader, who can foster partnerships, nurture key donors and cast a vision of hope for Pasco with all stakeholders - staff, volunteers and community. This role has full accountability for the strategic direction, financial performance, operational excellence, organizational culture, and measurable results across all programs, services, and funding streams within the county. The Executive Director provides executive leadership for programmatic, operational, and advancement functions; ensures alignment with Metropolitan Ministries' mission, vision, values, and strategic priorities; and translates organizational strategy into effective county level execution and outcomes. As a member of the Impact Cabinet, the Executive Director partners closely with Headquarters leaders to advance the "One Metro" operating model-balancing local decision making with shared standards, transparent reporting, and accountability for organizational outcomes. Essential Responsibilities: Works collaboratively with the Impact Cabinet and Executive Leadership to ensure that all Pasco County operations are in alignment with organizational vision, mission, and values, while maintaining executive accountability for fiscal performance, legal compliance, risk management, and ethical standards. Serves as the principal spokesperson for Pasco County operations, gaining community commitment to fulfill our mission and vision, inspiring hope for clients, staff, and partners. Represents Metropolitan Ministries in civic, business, and faith communities, personally leading relationship development that advances funding growth, strategic partnerships, and board engagement in Pasco County. Oversees and supports the Pasco Advisory Board, including recruitment and engagement, meeting planning and facilitation, and partnership with the Board Chair to advance county priorities. Ensures that all Pasco County services are designed and delivered in a manner that is consistent with the mission, vision, guiding values, and program philosophy of Metropolitan Ministries. Demonstrates leadership for staff and takes an active role in advancing all Ministries initiatives. Acts as a positive ambassador for Metropolitan Ministries in the larger community, assisting in public relations activities, speaking on behalf of the organization, and providing tours of the facilities as needed. Participates in the Ministries strategic planning process and ensures short term program planning supports the Ministries' long range goals. Provides executive leadership and has direct authority over all decentralized Pasco County staff, including talent development, performance management, succession planning, and workforce engagement, ensuring teams are aligned, high performing, and supported to achieve results. Shares matrix accountability with Headquarters for centralized programs operating within the county and has authority over daily execution, scheduling, and performance management of site based centralized staff, within enterprise standards established by Headquarters. As matrix model or policy conflicts arise, drives resolution through the Impact Cabinet. Maintains an effective span of control, delegating through the defined First Team leadership structure to ensure clarity, accountability, and operational efficiency. Accountable for achieving Pasco County revenue growth, expense management, operating margin, donor retention, program outcomes (including timely sharing of outcomes and performance reporting with Headquarters), and staff engagement targets as defined in the annually established KPIs; takes corrective action when performance is off track. Financial, Culture, and Performance Leadership: Holds full profit and loss (P&L) responsibility for all Pasco County funding, including public grants, private philanthropy, contracts, and earned revenue, ensuring financial sustainability, compliance, and strategic alignment. Shares responsibility with Headquarters Advancement and Grants leadership for multi county fundraising strategy, grant pursuits, stewardship, and revenue outcomes, ensuring coordinated donor engagement, consistent messaging, and efficient use of donor support across the organization. Develops, manages, and is accountable for the county operating and capital budgets, including forecasting, variance management, corrective action planning, and financial reporting in partnership with Finance. Serves as the primary culture leader for Pasco County, modeling and reinforcing Metropolitan Ministries' values, trauma informed approach, and performance expectations; builds a culture of accountability, engagement, collaboration, and continuous improvement. Drives measurable results across programs and operations, translating organizational strategy into county level goals, outcomes, and key performance indicators; ensures data informed decision making and achievement of annual targets. Requirements: Education and Experience: Bachelor's degree in human services, social work, business, public administration, or a related field required. A master's degree is preferred but not required; equivalent executive level experience in organizational leadership, financial management, or systems level operations will be strongly considered. Ten or more years of progressive leadership experience, including at least five to seven years in a senior executive or general management role, with demonstrated accountability for financial performance, people leadership, and organizational results. Experience leading complex operations with multiple funding streams - such as public funding, philanthropy, contracts, and earned revenue - is strongly preferred. Demonstrated success managing budgets, driving revenue growth, ensuring financial sustainability, and using data and performance metrics to guide decision making and achieve outcomes. Skills and Leadership Competencies: Demonstrated ability to lead enterprise level operations with autonomy and sound judgment while aligning with organizational strategy, mission, and values. Proven capacity to build and sustain a strong organizational culture rooted in accountability, collaboration, inclusion, and continuous improvement. Strong executive presence with the ability to engage diverse stakeholders, including staff, community leaders, funders, board members, and public partners. Excellent oral and written communication skills, with the ability to serve as a credible spokesperson and relationship builder. Demonstrated ability to lead through complexity, manage competing priorities, make difficult decisions, and hold teams accountable for performance and results, while modeling emotional intelligence, cultural humility, and trauma informed leadership. Physical Requirements: Hearing and speaking ability, which allows for effective oral communication; physical and emotional stamina to effectively handle job related issues and stress. Other: Must pass applicable pre employment screening and demonstrate legal authorization to work in the United States. Ability to accommodate a flexible work schedule during strategic and holiday periods of the year, including weeknights, weekends, and particularly Thanksgiving and Christmas Day. Must be legally licensed and capable of driving Ministries vehicles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. . click apply for full job details
Description: About Us: If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. What we offer: Salary: $125,000 - $135,000 Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it. Preventative care is 100% covered (free) on all plans. PTO is offered to full-time and part-time employees. 11 days of PTO and 10 paid holidays annually. Option to participate in the 401K plan with employer match. $15,000 in employee Life Insurance paid for by Metropolitan Ministries. Employee Assistance Program Option to participate in supplemental group insurance plans at affordable rates. Tuition reimbursement program Training and career development. Discounted membership at the YMCA. Reporting Relationship: This position reports to the Chief Executive Officer of Metropolitan Ministries and is accountable for executive leadership and operational oversight of Metropolitan Ministries' services and operations across all Pasco County locations. Job Functions: The Executive Director serves as the senior executive leader and general manager for Metropolitan Ministries in Pasco County, acting as the central voice and primary leader for all county-based operations. Metropolitan Ministries is seeking an inspirational leader, who can foster partnerships, nurture key donors and cast a vision of hope for Pasco with all stakeholders - staff, volunteers and community. This role has full accountability for the strategic direction, financial performance, operational excellence, organizational culture, and measurable results across all programs, services, and funding streams within the county. The Executive Director provides executive leadership for programmatic, operational, and advancement functions; ensures alignment with Metropolitan Ministries' mission, vision, values, and strategic priorities; and translates organizational strategy into effective county level execution and outcomes. As a member of the Impact Cabinet, the Executive Director partners closely with Headquarters leaders to advance the "One Metro" operating model-balancing local decision making with shared standards, transparent reporting, and accountability for organizational outcomes. Essential Responsibilities: Works collaboratively with the Impact Cabinet and Executive Leadership to ensure that all Pasco County operations are in alignment with organizational vision, mission, and values, while maintaining executive accountability for fiscal performance, legal compliance, risk management, and ethical standards. Serves as the principal spokesperson for Pasco County operations, gaining community commitment to fulfill our mission and vision, inspiring hope for clients, staff, and partners. Represents Metropolitan Ministries in civic, business, and faith communities, personally leading relationship development that advances funding growth, strategic partnerships, and board engagement in Pasco County. Oversees and supports the Pasco Advisory Board, including recruitment and engagement, meeting planning and facilitation, and partnership with the Board Chair to advance county priorities. Ensures that all Pasco County services are designed and delivered in a manner that is consistent with the mission, vision, guiding values, and program philosophy of Metropolitan Ministries. Demonstrates leadership for staff and takes an active role in advancing all Ministries initiatives. Acts as a positive ambassador for Metropolitan Ministries in the larger community, assisting in public relations activities, speaking on behalf of the organization, and providing tours of the facilities as needed. Participates in the Ministries strategic planning process and ensures short term program planning supports the Ministries' long range goals. Provides executive leadership and has direct authority over all decentralized Pasco County staff, including talent development, performance management, succession planning, and workforce engagement, ensuring teams are aligned, high performing, and supported to achieve results. Shares matrix accountability with Headquarters for centralized programs operating within the county and has authority over daily execution, scheduling, and performance management of site based centralized staff, within enterprise standards established by Headquarters. As matrix model or policy conflicts arise, drives resolution through the Impact Cabinet. Maintains an effective span of control, delegating through the defined First Team leadership structure to ensure clarity, accountability, and operational efficiency. Accountable for achieving Pasco County revenue growth, expense management, operating margin, donor retention, program outcomes (including timely sharing of outcomes and performance reporting with Headquarters), and staff engagement targets as defined in the annually established KPIs; takes corrective action when performance is off track. Financial, Culture, and Performance Leadership: Holds full profit and loss (P&L) responsibility for all Pasco County funding, including public grants, private philanthropy, contracts, and earned revenue, ensuring financial sustainability, compliance, and strategic alignment. Shares responsibility with Headquarters Advancement and Grants leadership for multi county fundraising strategy, grant pursuits, stewardship, and revenue outcomes, ensuring coordinated donor engagement, consistent messaging, and efficient use of donor support across the organization. Develops, manages, and is accountable for the county operating and capital budgets, including forecasting, variance management, corrective action planning, and financial reporting in partnership with Finance. Serves as the primary culture leader for Pasco County, modeling and reinforcing Metropolitan Ministries' values, trauma informed approach, and performance expectations; builds a culture of accountability, engagement, collaboration, and continuous improvement. Drives measurable results across programs and operations, translating organizational strategy into county level goals, outcomes, and key performance indicators; ensures data informed decision making and achievement of annual targets. Requirements: Education and Experience: Bachelor's degree in human services, social work, business, public administration, or a related field required. A master's degree is preferred but not required; equivalent executive level experience in organizational leadership, financial management, or systems level operations will be strongly considered. Ten or more years of progressive leadership experience, including at least five to seven years in a senior executive or general management role, with demonstrated accountability for financial performance, people leadership, and organizational results. Experience leading complex operations with multiple funding streams - such as public funding, philanthropy, contracts, and earned revenue - is strongly preferred. Demonstrated success managing budgets, driving revenue growth, ensuring financial sustainability, and using data and performance metrics to guide decision making and achieve outcomes. Skills and Leadership Competencies: Demonstrated ability to lead enterprise level operations with autonomy and sound judgment while aligning with organizational strategy, mission, and values. Proven capacity to build and sustain a strong organizational culture rooted in accountability, collaboration, inclusion, and continuous improvement. Strong executive presence with the ability to engage diverse stakeholders, including staff, community leaders, funders, board members, and public partners. Excellent oral and written communication skills, with the ability to serve as a credible spokesperson and relationship builder. Demonstrated ability to lead through complexity, manage competing priorities, make difficult decisions, and hold teams accountable for performance and results, while modeling emotional intelligence, cultural humility, and trauma informed leadership. Physical Requirements: Hearing and speaking ability, which allows for effective oral communication; physical and emotional stamina to effectively handle job related issues and stress. Other: Must pass applicable pre employment screening and demonstrate legal authorization to work in the United States. Ability to accommodate a flexible work schedule during strategic and holiday periods of the year, including weeknights, weekends, and particularly Thanksgiving and Christmas Day. Must be legally licensed and capable of driving Ministries vehicles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. . click apply for full job details