First Horizon Bank

Location: On site in Charlotte, NC (4064 Colony Road, Charlotte, NC 28210) Summary The Senior Technical Analyst will provide production support to include system user support, monitoring, troubleshooting, configuring, enhancing and providing advanced business partner support for the existing network and desktop environment; serve as point-of-contact across several areas or disciplines to solve major systems outages with high impact or visibility. 40 hours per week. Role requires up to 10% domestic travel as needed. . Requires Qualification Include: Requires a Bachelor's degree in Information Technology, Computer Science, a related field, or a foreign equivalent. 6 years of experience in job offered or related occupation. 6 years of experience with solution architecture skills/understanding systems integration design 6 years of experience with technical application support and troubleshooting skills 6 years of experience with project lifecycle skills (SDLC, waterfall, Agile) 6 years of experience with technical analysis skills (analyze requirements and translate into technical solutions) 3 years of experience with network monitoring skills (including tools such as Dynatrace). About UsFirst Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: On site at location listed in job posting. THIS ROLE IS LOCATED ON-SITE IN Winston Salem, NC. IT IS NOT A REMOTE NOR HYBRID ROLE. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. SUMMARY The site leader is responsible for tactical execution of FHCS operations strategy. This role drives client and associate satisfaction and retention by optimizing the performance of the client services team. This leader is expected to collaborate with other site leaders and line of business managers across the contact center banking organization, recognizing the First Horizon purpose to 'help our clients unlock their full potential with capital and counsel.' ESSENTIAL DUTIES AND RESPONSIBILITIES Foster our FirstPower culture where associates can grow, make an impact and are empowered to bring innovative ideas. Provide leadership, mentorship, and development opportunities for the Client Service team. Lead, coach, motivate, and develop front-line leadership. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent. Provide seamless support, timely responses and promote consistent delivery across multiple sites. Analyze team service trends to identify training opportunities, process improvement and ensure feedback/coaching is delivered to promote growth and success. Set clear performance expectations and manage accountability. Perform to operational goals, processes and meet SL expectations to optimize client satisfaction and overall experience. Provide oversight for department processes to ensure adherence to regulatory requirements, corporate policy, and industry standards. Lead site-level oversight of fraud loss performance, partnering with operations teams to monitor associate driven loss trends, support controls and drive accountability for fraud mitigation. Participate in day-to-day activities to ensure customer expectations are met. SUPERVISORY RESPONSIBILITIES Responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: Bachelor's degree or equivalent professional experience required Minimum of 5+ years of experience leading leaders in a dynamic, performance driven environment About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: On site at location listed in job posting. Summary: Do you want to help people in one of the biggest purchases of their lives? Being a mortgage loan officer is a meaningful role for you to assist both first-time and seasoned homebuyers with real estate transactions. This role puts you in the driver's seat to build a great team and establish good rapport with new and existing clients in the area. Develop business relationships, get involved in the community, and realize your success by joining the Mortgage team. There are very few career options that are as lucrative as a mortgage loan officer. You'll have the opportunity to achieve extraordinary income that is well into six figures based on your personal production. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for soliciting and servicing a variety of residential mortgage loans. Interviews applicants, collects financial data and documents, and makes recommendations regarding the loan products that best meet the borrower's needs. Assists buyers in the purchase process through closing. Make external and internal sales calls. Comply with regulatory, secondary market and bank policies and guidelines. All other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: High school diploma or GED with some college preferred and at least 2 years of experience or equivalent combination of education and experience. Working knowledge of real estate loan documentation preferred. Working knowledge of lending regulations preferred. NMLS Language As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: On site at location listed in job posting. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. Weekly Scheduled Hours: Monday through Friday 8:00AM to 6:00PM with the occasional Saturday Summary: The Customer Solution representative will be the escalation point to solve complex problems that are reported by customers and regulatory agencies and to communicate the progress of the solution to the reporting employee, regulatory agencies, and/or affected customer. The representative is responsible for ensuring all escalated customers and regulatory inquiries are resolved timely and efficiently to meet the highest service quality standards. The representative will fully track solutions and related communication activities and retain critical information concerning customer inquiries. The representative should be able to foresee, project, and recommend solutions to potential problems as well as identify broad impact issues within the company and work with all departmental management to prevent situations which cause negative customer relations. Job Duties and Responsibilities: Communication- 45% Importance in the role Effectively communicates (written and verbal) with internal workgroups to resolve problems within established service levels Regularly communicates (written and verbal) with customers to obtain required information, set expectation for next contact and continues follow up with the customer until final resolution is determined Raises awareness of customer issues that may exceed service level Update submitters / regulators agencies of progress towards and completion of customers inquires Communicates recurring issues as appropriate Issue Management- 45% Importance in the role Self-directed to solve escalated customer problems and selects appropriate solution path based on issue information Obtains additional information if required to define issue Document all activities and communications in issue management system Identifies root-cause of customer issue and recommends appropriate solution Able to manage multiple issues and ensure resolutions are resolved within service levels Additional Responsibilities and Process Improvement- 10% Importance in the role Identify opportunities and provide feedback relating to continuous company/ department improvement Works effectively as a team member Demonstrates FirstPower in attitude and relationships J ob Requirements (Knowledge, Skills, and Abilities): Excellent written and verbal skills Ability to manage multiple problems effectively Knowledge of bank products and systems Ability to analyze problems, identify trends and recommend solutions Interpersonal skills to work with various levels of management and difficult customers Job Qualifications: 2 to 3 years experience in bank product service/operations. BA, BS degree or equivalent in experience Experience with banking products and systems Two years experience written and verbal direct customer communications About UsFirst Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available a t . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: On site at location listed in job posting. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. Start Date and Shifts: The recruiter will review the available start date and shifts with applicants during the process. Please note: this is NOT a remote nor work from home position. See what it's like: click the link or copy the site into your address bar: Virtual Banker - Client Experience Associate Position Overview: As a Client Service Banker you will be the driving force behind delivering an exceptional experience to our clients. You'll work both independently and as part of a dynamic team to ensure our clients' banking needs are met with precision and efficiency. Each interaction is an opportunity to connect with our clients and internal business partners and strengthen the client's relationship with First Horizon Bank. Essential Duties and Responsibilities: Maintain a deep understanding of banking products and services to meet clients' needs. Listen to understand and deliver opportunities for our clients. Delivers exceptional professional experience consistently during each call. Serving clients with a one contact resolution focus. Have a "Let's Find a Way" mindset. Focus on deepening existing client relationships. Being adaptable to support the business need by being curious and asking the right questions while serving clients. Follow documented procedure as a self-sufficient tool/resource to effectively support clients. Exceptional communication, listening, and interpersonal skills. Education and/or Work Experience Requirements: High school diploma or equivalent required Minimum two years of customer service experience or equivalent combination of education, training, and experience Strong computer skills and ability to use multiple applications simultaneously Bilingual in English and Spanish is a plus Excellent verbal and written communication skills with emphasis on grammar and etiquette Process strong problem-solving skills, customer advocacy, attention to detail expertise, and a commitment to maintaining confidentiality. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standards, including qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. Must be able to talk, listen and speak clearly on telephone. Shifts: Shifts starting from 7am through 1:30pm Monday through Friday; Saturday shifts are a requirement. Training Schedule: 8 weeks duration - Week 1-3: Monday - Friday 8:30 am - 5:00 pm, Week 4-7: Work assigned scheduled shift; Week 8: Monday - Friday 8:30 am - 5:00 pm, Week 9: Work assigned scheduled shift About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: On site at location listed in job posting. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. Start Date and Shifts: The recruiter will review the available start date and shifts with applicants during the process. Please note: this is NOT a remote nor work from home position. See what it's like: click the link or copy the site into your address bar: Virtual Banker - Client Experience Associate Position Overview: As a Client Service Banker you will be the driving force behind delivering an exceptional experience to our clients. You'll work both independently and as part of a dynamic team to ensure our clients' banking needs are met with precision and efficiency. Each interaction is an opportunity to connect with our clients and internal business partners and strengthen the client's relationship with First Horizon Bank. Essential Duties and Responsibilities: Maintain a deep understanding of banking products and services to meet clients' needs. Listen to understand and deliver opportunities for our clients. Delivers exceptional professional experience consistently during each call. Serving clients with a one contact resolution focus. Have a "Let's Find a Way" mindset. Focus on deepening existing client relationships. Being adaptable to support the business need by being curious and asking the right questions while serving clients. Follow documented procedure as a self-sufficient tool/resource to effectively support clients. Exceptional communication, listening, and interpersonal skills. Education and/or Work Experience Requirements: High school diploma or equivalent required Minimum two years of customer service experience or equivalent combination of education, training, and experience Strong computer skills and ability to use multiple applications simultaneously Bilingual in English and Spanish is a plus Excellent verbal and written communication skills with emphasis on grammar and etiquette Process strong problem-solving skills, customer advocacy, attention to detail expertise, and a commitment to maintaining confidentiality. Shifts: Shifts starting from 7am through 1:30pm Monday through Friday; Saturday shifts are a requirement. Training Schedule: 8 weeks duration - Week 1-3: Monday - Friday 8:30 am - 5:00 pm, Week 4-7: Work assigned scheduled shift; Week 8: Monday - Friday 8:30 am - 5:00 pm, Week 9: Work assigned scheduled shift About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: On site at location listed in the job posting. Summary: Provide quality, accurate and timely service to mortgage staff and establish and maintain relationships with secondary market investors. Protects the financial risk management and maximize profitability. Essential Duties and Responsibilities: • Manages risk pricing of loans in pipeline; process investor commitments; monitor rate fluctuations in marketplace and advise management of significant changes. • Manages and monitors hedge performance by reviewing reports to mitigate risk while providing accurate data. • Complies with bank policies and procedures, regulatory requirements and investor guidelines. • Establishes and maintains secondary market investor relations by hosting and attending meetings. • Oversees new loan product releases. • Retrieves investor rates, publish and distributes rate sheets on daily basis. • Performs all other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 1. Bachelor (4-year college) degree and 0-2 years of experience or equivalent combination of education and experience About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: On site at location listed in job posting. Summary: The Mortgage Loan Coordinator role will be responsible for performing a variety of documentation duties related to both agency and portfolio loans while ensuring compliance with policies and procedures for all loan products. Candidates must possess proficiency with technology and a strong sense of urgency with an ability to work in a team environment while maintaining excellent organization and communication skills. ESSENTIAL DUTIES AND RESPONSIBILITIES • Ability to self-manage a pipeline by reviewing and confirming if all minimum items have been received as outlined on the Loan Coordinator Checklist. The Loan Coordinator is responsible for reviewing the file for completeness, reading all comments from the Mortgage Loan Officer (MLO)/ Mortgage Loan Assistant (MLA), indexing all the docs in the unassigned section of the efolder to the appropriate placeholders and completing all order outs per instructions laid out by management. • Maintain daily workflow prioritization to ensure loan set up is completed timely and loan advances with quality to the next milestone. • Adhere to published SLAs to promote effective pipeline management. • Analyze and ensure all documentation received is accurate and meets minimum required documentation as outlined by our Mortgage procedures, Loan Coordinator checklist and AUS as applicable. • Complete all order-outs per instructions from the Loan Officer. • Process Appraisal Refunds • Reconcile Credit Card Accounting deposit report from Accounting. • Provide excellent customer service to both internal and external clients. • Communicate effectively with all parties to the transaction to keep them informed of file status. • All other duties as assigned. Required Qualifications, and Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. • High school Diploma or General education degree. • Ability to effectively use various computer software applications. • Ability to embrace and adopt all Technology as set forth by the line(s) of businesses. • Basic accounting and mathematical skills. • Ability to effectively Multitask. • Work successfully in a fast-paced working environment and meet critical deadlines. • Delivers excellent verbal customer service. • Demonstrates Leadership • Excellent interpersonal skills/Champions Teamwork • Goal and success oriented. • Self-Starter • Highly organized, proven track record of successfully managing Time and Pipeline execution. • Focus on Quality and Understanding of Regulation/Compliance requirements. • Excellent verbal and written communication skills, bi-lingual in English and Spanish helpful. • Ability to effectively multi-task, work well in a fast-paced working environment and meet critical deadlines. • Commitment to a positive customer experience (internal and external). • Intermediate Microsoft Office skills NMLS Language As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights: • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: On site at location listed in job posting. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. JOB SUMMARY: The Customer Solution representative will be the escalation point to solve complex problems that are reported by customers and regulatory agencies and to communicate the progress of the solution to the reporting employee, regulatory agencies, and/or affected customer. The representative is responsible for ensuring all escalated customers and regulatory inquiries are resolved timely and efficiently to meet the highest service quality standards. The representative will fully track solutions and related communication activities and retain critical information concerning customer inquiries. The representative should be able to foresee, project, and recommend solutions to potential problems as well as identify broad impact issues within the company and work with all departmental management to prevent situations which cause negative customer relations. JOB DUTIES AND RESPONSIBILITIES: COMMUNICATION- 45% OF THE JOB Effectively communicates (written and verbal) with internal workgroups to resolve problems within established service levels Regularly communicates (written and verbal) with customers to obtain required information, set expectation for next contact and continues follow up with the customer until final resolution is determined Raises awareness of customer issues that may exceed service level Update submitters / regulators agencies of progress towards and completion of customers inquires Communicates recurring issues as appropriate ISSUE MANAGEMENT- 45% OF THE JOB Self-directed to solve escalated customer problems and selects appropriate solution path based on issue information Obtains additional information if required to define issue Document all activities and communications in issue management system Identifies root-cause of customer issue and recommends appropriate solution Able to manage multiple issues and ensure resolutions are resolved within service levels ADDITIONAL RESPONSIBILITIES AND PROCESS IMPROVEMENT- 10% OF THE JOB Identify opportunities and provide feedback relating to continuous company/ department improvement Works effectively as a team member Demonstrates Firstpower in attitude and relationships JOB REQUIREMENTS: Excellent written and verbal skills Ability to manage multiple problems effectively Knowledge of bank products and systems Ability to analyze problems, identify trends and recommend solutions Interpersonal skills to work with various levels of management and difficult customers JOB QUALIFICATIONS: Two to three years experience in bank product service/operations. BA, BS degree or equivalent in experience Experience with banking products and systems Two years experience written and verbal direct customer communications About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: On site at location in Nashville, TN, Memphis, TN, New Orleans, LA, Birmingham, AL At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. Summary The Centralized Commercial Lending - Renewal Team is searching for a Commercial Underwriter II responsible for evaluating business loan applications based on established Bank policies and procedures. Candidate will evaluate the merits of an existing loan request in the $1MM-$3MM range of total exposure, and either recommend a decision to a senior credit officer or use their own authority to decision the application. Key Responsibilities Review cash flows and Moody's spreads either self-prepared or prepared by the Credit Analyst, conduct in-depth analyses of financial information to form a recommendation of approval or denial of new loans in accordance with the Bank's policy and procedures. Prepare Credit Origination Memorandum in a clearly written concise manner, identifying strengths, risks and mitigating factors. Review, analyze and evaluate financial and pertinent data to determine credit worthiness of loan prospects and merits of specific loan requests. Collaborate with Relationship Managers, leaders and Relationship Managers to gather all necessary information to present an accurate and complete assessment of the loan presented. Ability to prepare high quality, detailed credit approval documents that contain an in-depth analysis, an understanding of and identification of credit issues and risks. Ability to spread and interpret financial statements, tax returns, and projections using Excel. Ability to provide recommendations on loan structuring and alternative structures that may be more appropriate for the transaction. Ability to work in a high-volume environment, meeting or exceeding Service Level Agreements and turn time goals throughout the process, providing credit decisions in a timely manner. Work independently on special projects related to credit topics and issues as requested by Bank Credit team(s). Support the Bank's strong relationship banking culture through on-going internal partner contact, quality customer service, and superior product knowledge. Understand and adhere to the Bank's Bank Secrecy Act policy and procedures and "know your customer/enhanced due diligence" guidelines. Brings any suspicious activity to the attention of a supervisor, or the Bank Secrecy Act Officer. Follow all Bank policies and procedures to ensure compliance with all laws and regulations. May perform other duties as assigned. Requirements Bachelor's degree required for consideration or equivalent combination of education and experience Three (3) to five (5) years of commercial credit underwriting experience Knowledge/Skills/Abilities/Training/Systems Fundamental understanding of commercial credit underwriting. Ability to interact with all levels of clients, staff and management. Ability to work successfully in a deadline driven team environment. Strong MS Office skills, especially with Excel. Must be organized and detail oriented with the ability to multitask. Must be able to work independently and make sound decisions. Good written and oral communication skills. Good fundamental understanding of general bank operations, proficient understanding of the components of financial planning, deposit products, small business products, investment and insurance products. Knowledge of Moody's CreditLens preferred Knowledge of nCino preferred About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: Onsite Schedule: Monday through Friday, 8:00AM to 5:00PM Travel: 20% SUMMARY Responsible for Treasury Management sales activities, including the development of new Treasury Management relationships, cross sell to existing Treasury Management relationships and the ongoing consultative support and retention for Treasury Management clients. ESSENTIAL DUTIES AND RESPONSIBILITIES Work under the direction of the Treasury Management (TM) Sales Manager to achieve market sales objectives for new Treasury Management business. Attend Relationship Manager sales meetings regularly and serve as key product partner for relationship managers for new treasury management sales, and joint calls on clients for cross sell and client retention and prospects as needed. Build general knowledge of Treasury Management products, services, industry trends, and competitive environment. Ongoing development of professional and technical skills related to the Treasury Management product set and consultative sales skills. Conduct regular Treasury Management training sessions and product updates for relationship managers and client support personnel. Regularly manage and update sales activities and pipeline in Banker Sales Environment (BSE) and provides complete and timely information to Sales Associate (SA)/Implementation Specialist (IS) to insure accurate product fulfillment. Performs all other duties as assigned SUPERVISORY RESPONSIBILITIES 1. No supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 1. Bachelor (4-year college) degree and 3-4 years of experience or equivalent combination of education and experience COMPUTER AND OFFICE EQUIPMENT SKILLS 1. Microsoft Office suite CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) None required About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: On site at location listed in job posting Schedule: Monday through Friday, 8:15AM to 5:15PM. A successful Universal Banker is versatile, flexible, and talented. You are the associate that can do almost anything within the banking center. You'll process transactions, handle accounts, and seek sales opportunities. You will be trained to educate clients on our products, services, and benefits. This position is a great one if you value teamwork, a fast-paced environment, and an ideal job to grow a career in banking! Key Responsibilities Include Collaborate with team members to provide outstanding customer service Process financial transactions for clients Work with clients to open and administer their accounts Assist with loan applications and other products and services Educate clients on our products and services Appropriately cross-sell and refer clients to other internal groups Participate in client calling activities Assist in training new associates Assist with all other aspects of operations as needed Qualifications Include High school diploma or equivalent 1 year of related experience as a teller preferred or an equivalent combination of education and experience Experience with a 10-key calculator and Microsoft Outlook, Word, and Excel . As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: On site in Memphis, TN, Nashville, TN, Charlotte, NC, or New Orleans, LA. Summary: At First Horizon, we're passionate about bringing the best parts of a big bank and a small bank to our clients, and we're looking for an Associate Creative Director to help us tell our story. The ideal candidate is an experienced advertising copywriter or art director who leads by example and knows how to develop concepts that deliver on brand and business strategy. Responsibilities Serve as a consistent source for creative ideas, conceptual thinking and a champion of our brand throughout the organization Lead, review and contribute as needed to the creative work of our internal creative teams across all channels Lead concept development of "off-the-shelf" creative solutions to address lower priority or quick-turn marketing needs efficiently Help ensure First Horizon's brand identity and voice are consistently applied to all our messages Work with the Creative Traffic Manager to evaluate team capacities, workflow bottlenecks or resourcing issues Present creative to the Group Creative Director with a strong articulation of how the work meets business and brand objectives Required skills and qualifications Bachelor's degree (or equivalent) in marketing or advertising 5+ years as an advertising senior copywriter or senior art director in an agency or corporate setting Experience in creating integrated content across all marketing channels: digital, social media, paid media, mobile, offline, and print Proven ability to develop successful concepts that connect with audiences, disrupt market conventions and build brand affinity A portfolio showcasing your design work is required for consideration. Please include a link to your online portfolio or upload samples of your work that best represent your experience and creative range. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: As listed in Job Posting Summary: Key role in supporting the Virtual Business Banking clients and sales team. Serve as primary contact for office and general banking needs performing office administration responsibilities and moderate complex daily clerical functions to maintain office operations, and flow of communication. Key Responsibilities Include Provides Business Banking Lending Support to Relationship Managers and Business Banking Manager Reviews and Funds Loans Processes and administers business loans. Records new loans, establishes relevant files, processes loan payments and maintains loan records. Obtains credit information and ensures sufficient loan collateral. Calculates loan items and charges such as interest and payments. Assists lending officers in activities such as disbursement of funds and extension of new loans. Answers client inquiries on bank products, services, accounts and policies; opens new accounts; promotes cross-selling; researches and corrects account discrepancies. Prepares loan documents, notices, and periodic loan reports. Assists with maintaining Relationship Managers portfolios - clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues Ability to identify clients' operational needs and bank products/services to meet these needs and establish proficiency. Provides assistance to the bank's clients in all areas of the clients' relationship with the bank, including loans, deposits, and other bank services Authorize payment and fees of commercial client overdrafts Approve and processes business client's withdrawals on lines of credit Communicates with clients, attorney's, insurance companies, title companies, and various other professionals Assists in ordering appraisals, flood determinations, UCC's and familiar with OFAC Works closely with Bankers, Underwriters, Loan Closers, Loan processing and legal documentation areas to ensure satisfactory closing of loans to clients with supervision Trains on loan documentation/funding, LaserPro, and basic understanding of attorney prepared documents Works closely with Bankers, Underwriters, and loan operations to ensure satisfactory on-going monitoring of loans to clients with supervision Works closely with Bankers, Treasury Management, and deposit operations to ensure satisfactory on-going monitoring of depository/Treasury Management accounts/services to clients Processes wire requests for clients. Assists other Administrative Assistants/Client Specialists and other departments with administrative support when needed Performs all other duties as assigned Qualifications Include High school diploma or GED 2-4 years of experience performing similar duties or equivalent combination of education and experience About UsFirst Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: This will be onsite as listed in the job posting. SUMMARY Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties i.e. outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals) and provide support to banking center management. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and service Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support includes opening checking accounts, savings accounts, and provide all other deposit product services. Identify client needs through consultative conversations and recommend appropriate products and services to meet those needs. Open and process new demand and time deposit accounts including savings accounts, IRAs, certificates of deposit, and money market accounts. Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships. Conduct regular outbound calls to clients and prospects, including participating in client/prospect calling activities during special deposit/loan campaigns. Assist client with loan application for personal/retail consumer needs and "handing off" the processing of these applications to the appropriate associate. Client experience Research and resolve problems and respond to client inquiries on account status. Deliver excellent client experiences consistently and promptly resolve client issues effectively. Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Compliance and risk management Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency Assist banking center associates with all aspects of daily operations as needed, including audit controls. Assist banking center management with "on the job training" of new associates. Stay informed of all operational updates and changes to ensure compliance with all current guidelines. Perform all other job-related duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience. High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred. As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. Hours: Monday- Friday 8:30 AM - 5:00 PM About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: On site at location listed in job posting. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. Position Overview: Manages and coordinates the daily operations of the Legal Services Team located within DSC. This team is responsible for accepting and processing legal documents, involving customer accounts serviced by FH, such as garnishments, levies and subpoenas. The Legal Services Manager oversees all daily support functions related to legal document processing, ensuring compliance standards are met, while providing accurate and professional service to internal and external clients. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Establishes and maintains an internal environment that encourages teamwork, individual efforts and ethical behavior. Provides effective communication to management, peers and staff to improve results and motivate team. Responsible for managing team performance, to include managing effective workflow strategies, coaching, daily and monthly production, handling of escalated calls, and monitoring work processes to validate tasks requiring daily/periodic completion while meeting quality standards and service level agreements. This position also includes consulting and collaborating with DSC management, providing input to tactical planning and participating in departmental projects that ensure unit contingency planning and regulatory compliance. Essential Duties and Responsibilities: Candidate should have in-depth knowledge of deposit products and servicing details necessary to provide optimal customer service. Key responsibilities include meeting performance and expectation through successful management of strategy and subordinate staff. Facilitate and coordinate relationships with key line-of-business stakeholders (Retail and Legal) to minimize risks in the end-to-end processes for the team. Mitigate and assess high risks for high dollar/sensitive legal orders. Proactive in identifying and escalating potential risks and concerns. Oversee & assist in resolving escalated operational & customer service issues, quality control issues, or employee situations Manage, generate and initiate revenue for team by compiling and organizing outstanding fees and invoices. Manage the development and implementation of the functional area's program by assisting in design of policies and procedures related to Legal Services. Identify and interpret changes in regulatory situations, industry trends and product specific issues and manage their impacts to associated processes, procedure modifications, communicating any changes to the department. Work closely with corporate legal, business controls and outside counsel to ensure that Legal Services is properly educated on statutory legal updates and Federal guidelines. Mitigate critical risks of the organization by identifying and escalating trends to management. Ensure that department procedures are in compliance with all relevant regulations and legal statutes and ensure top-down training. Provide a high level of customer service when responding to customers/internal department managers to resolve questions, inconsistencies or missing data. Identify and comprehend the implications of the issues addressed (e.g., Legal, regulatory, operational in nature), tracking as appropriate while continuing to educate staff. Assist the manager in planning and monitoring the workflow of a group of employees within the assigned functional area, while maintaining optimum efficiency and cost effectiveness and ensuring that production standards are met and maintained. Execute regular self-risk assessments on all risk sensitive functions within the departmental workflow and ensure proper controls are in place. Review and maintain daily, weekly and monthly reporting of department performance against service level agreements. Develop and manage efficient processes to maintain regulatory compliance. Efficient staffing management - hiring recommendations; determining workload and delegating assignments; training, monitoring and evaluating performance; and initiating coaching, corrective and disciplinary actions to include terminations. Makes timely decisions on problems / issues ensuring published service levels are met, including managing customer escalations. Exhibits a high level of attention to detail. Establish a work environment that is motivated and participative. Effectively communicates with management team and peers and supports the operation. Education and/or Work Experience Requirements: Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Must have excellent people-management and leadership skills Excellent computer proficiency (MS Office - Word, Excel and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Must have ability to multi-task and manage multiple processes High school diploma required, bachelor's degree preferred 2-4 years of supervisory experience required, 5-8 years of supervisory experience preferred Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standards Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Must be able to talk, listen and speak clearly on telephone Hours: Monday - Friday 8:30 AM - 5:00 PM About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: On site in Memphis, TN, Coral Gables, FL, Raleigh, NC or Charlotte, NC. Summary: The Finance Manager position plays a strategic role in supporting core Lines of Business (LOBs) and Regional leadership by delivering timely, insightful, and actionable financial analysis, reporting, and business performance insights. This role is responsible for designing and producing reports and dashboards, conducting financial modeling, and partnering with stakeholders to support planning, forecasting, and performance management. The ideal candidate is a problem solver with strong technical expertise in Excel, Essbase, Power BI, and PowerPoint, along with a deep understanding of banking finance or financial services. Essential Duties and Responsibilities: • Act as a trusted financial advisor to Regional and LOB leadership, delivering data-driven insights to support decision-making • Develop, enhance, and maintain monthly and quarterly financial reports for LOB and Regional performance, focusing on net interest margin, revenue, expense, profitability, and balance sheet metrics. • Lead Regional financial performance reviews with variance analysis (vs. budget , prior periods), incorporating business commentary and drivers • Work with business and finance leaders to identify KPIs and develop reporting to track performance at segment and more granular levels • Serve as a key player in the annual budget and forecast process, partnering with leaders to set targets, develop assumptions, and align financial plans with strategic objectives • Manage and mentor a small team of analysts, providing direction, feedback, and development opportunities to ensure high performance and career growth • Compare bank trends to outside data such as H8 weekly report • Work with other business partners to centralize data into BI reporting tools • Support key strategic initiatives within the finance function Compliance: Ability to comprehend and adhere to Federal and State banking regulations, Company policies and procedures, and successfully participate in regulatory and Company training requirements via multiple and variable delivery methods Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 1. Bachelor (4-year college) degree and 8+ years of financial analysis experience, preferably within a financial institution 2. Solid understanding of finance principles, including key bank performance metrics 3. Strong analytical skills with ability to identify trends, perform complex calculations and interpret data 4. Strong presentation (oral and written communication ) skills with ability to effectively communicate to senior executives and finance partners. 5. Advanced computer skills required: Excel, Access, PowerPoint 6. Preferred skills: Hyperion Essbase, SQL, Power BI, Alteryx 7. Team orientation and excellent interpersonal skills 8. Ability to manage multiple tasks and meet deadlines About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram

Location: On site at location listed in job posting as well as coverage for other banking centers in the immediate area. Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties i.e. outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals) and provide support to banking center management. Essential Duties and Responsibilities Sales and service Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support includes opening checking accounts, savings accounts, and provide all other deposit product services. Identify client needs through consultative conversations and recommend appropriate products and services to meet those needs. Open and process new demand and time deposit accounts including savings accounts, IRAs, certificates of deposit, and money market accounts. Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships. Conduct regular outbound calls to clients and prospects, including participating in client/prospect calling activities during special deposit/loan campaigns. Assist client with loan application for personal/retail consumer needs and "handing off" the processing of these applications to the appropriate associate. Client experience Research and resolve problems and respond to client inquiries on account status. Deliver excellent client experiences consistently and promptly resolve client issues effectively. Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Compliance and risk management Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency Assist banking center associates with all aspects of daily operations as needed, including audit controls. Assist banking center management with "on the job training" of new associates. Stay informed of all operational updates and changes to ensure compliance with all current guidelines. Perform all other job related duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience. High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred. Hours: MONDAY - FRIDAY 8:30 AM TO 5:00 PM As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. About UsFirst Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: On site at location listed in job posting. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. Summary: As a Lockbox Bank Operations Specialist, you will be responsible for the overall site workflow and team guidance, including operating a variety of equipment. You will presort, open, and extract incoming check remittance payments as well as perform routine maintenance and cleaning of the equipment. After opening and sorting the mail, you will prepare the work to be distributed for processing. You may also be involved in other aspects of the processing to include data entry with Customer Payment Electronic File Transmissions. Working in this high-speed environment, you will need to meet production and quality standards for yourself & your team. Accuracy and attention to detail are imperative. Key Responsibilities Include: Working closely with Shift Managers and Lockbox Teams Being responsible for overall site workflow and team guidance Operating Imaging Equipment Preparing batches of work by extracting checks and remittances from envelopes Inputting data into the system while following standard operating procedures as well as customer specific processing instructions Verifying negotiability of checks through customer specific processing instructions Balancing/reconciling electronic and paper documentation Demonstrating proficiency in all complexities, processing modes, and department equipment Maintaining site productivity and quality standards Contributing to meeting team goals in addition to individual responsibilities Ensuring that all customer and bank guidelines are followed as related to operations, internal audit and security, and general practices Qualifications Include: Microsoft Office (Word, Excel, PDF) Remittance Processing Systems or Banking Operations experience preferred Ability to analyze and comprehend client's standard operating procedures and instructions Intermediate computer skills Intermediate keyboard skills and basic 10-key data entry Production environments focus around meeting deadlines and quotas Attention to detail with accuracy and good hand-eye coordination Ability to lift up to 15-20 pounds 8,000 KPH 45 WPH Attention to detail with willingness to learn/teach Ability to sit and stand for long periods of time Flexibility and willingness to learn other areas of operations Open minded with a positive attitude Hours: Sunday / 5:00 PM - 3:30 AM Monday - Thursday / 7:30 PM - 3:30 AM Must be able to work Overtime as required especially during 'Heavy Customer Volume Periods' which will require 'Mandatory Overtime' About UsFirst Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: On site in Coral Gables, FL Summary Commercial Relationship Managers are the client-facing key to our core business of commercial banking. You'll nurture banking relationships with high revenue generating organizations to help them achieve mutually beneficial business goals and strengthen our communities. CRMs service a wide variety of business and individual loans to build long-term and profitable customer relationships in order to maximize portfolio revenue growth and asset quality. The most successful individuals in this role are able to build on existing relationships, pursue new clients, and ensure we deliver the highest level of service while providing sound asset stewardship through a balance of risk and credit decisions. Key Responsibilities Include Expand existing client relationships which generate incremental revenue for the bank while developing new client relationships which generate acceptable returns for the bank Work with the Management and Underwriters to analyze the credit strengths and weaknesses of prospective borrowers and make loan decision recommendations, make recommendations on loan pricing which are competitive with the marketplace and achieve an acceptable return for the bank, and structure loans (term, covenants, collateral, guarantees, etc.) which appropriately protects the bank Work with Management to recognize client needs and matching the bank's capabilities to meet these needs Maintain a thorough knowledge of bank's lending policies and regulatory requirements Maintain proper house-holding of relationships Gather financials for new and renewal opportunities with clients. Prepare Opportunity Memos (with Management) as needed for new and renewal requests to initiate underwriting process. Work directly with the underwriter to ensure accurate reflection of financials and to ensure accurate preparation of Loss Given Default, Probability of default and Risk Adjusted Return on Capital models at time of new/renew requests. Coordinate deal team meetings between Relationship Manager, Market President, Senior Credit Officer, and Underwriter Finalize term sheets to meet client and bank needs Engage underwriting to update results of term sheet accordingly and as needed to be reviewed by deal team Builds and maintains a portfolio mix of targeted high value and high potential clients. Acts as a financial advisor by educating the customer about financial strategies (e.g. Financial planning, investments, insurance, credit, market trends) based on customer profile and financial plan, and matching customer needs with appropriate products and services. Monitors customer information/products, financial plan and market trends to identify new customer needs and opportunities to deliver further customer value. Work with Manager to coordinate credit decision with Market President, Senior Credit Officer, Executive Credit Officer, Chief Credit Officer and Chief Operations Officer. Create/Prepare Commitment Letter with Management supervision Finalize any required conditions precedent as needed to ensure Loan Closing has all items needed Responsible for reviewing closing documents, communicating with clients and identifying portfolio weaknesses and trends and alerting management (Group Manager, Market President, Senior Credit Officer) to deteriorating portfolio conditions Ensures client adherence to covenants with review of calculations, key provisions, and recommendations according to policy Performs all other duties as assigned Qualifications Include Bachelor (4-year college) degree 6-8 years of experience or an equivalent combination of education and experience Experience in the management of Syndicated loans as well as in Middle Market Lending in the South Florida market concentrating on Miami-Dade county Experience with Microsoft Outlook, Word, and Excel About UsFirst Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube