Jazz Pharmaceuticals

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Essential Functions Serve as the first-line Jazz medical point of contact for clinical, health outcomes, and real-world evidence, and provide support across therapeutic areas to key national formulary decision-makers in a manner consistent with Jazz' principles for scientific engagement. Develop Scientific Account Plans with strategic tactics for key accounts that demonstrate a deep understanding of payer's population-management strategies, scientific priorities, evidence needs, decision-making processes, and clinical perspectives on Jazz products. Build relationships and establish scientific and professional credibility within national managed care organizations, health care systems, government payers, and with other stakeholders involved in formulary management, medication positioning, value discussions and health care policy. Engage in credible and transparent scientific information exchange that resonates with payers when responding to unsolicited requests for clinical, health outcomes and pharmacoeconomic information and proactively communicates HCEI in alignment with the 21st Century Cure's Act. Provide customer insights to internal teams on key evidence gaps relevant to health care decision makers to guide GHEOR, RWE and Clinical team's strategic development of impactful value evidence generation and clinical development plans for marketed and pipeline products. Facilitate educational and collaborative research opportunities, and partner with GHEOR and RWE to conduct and publish HEOR and HCEI in alignment with Jazz' standard operating procedures (SOPs). Collaborate with cross-functional partners on the development of educational tools and resources (disease state education, payer-focused slide decks, Medicaid testimony, economic models, etc.) communicated to customers to improve relevant therapeutic area understanding and access to Jazz' marketed and pipeline products. Implement and execute scientific training for the PVO team and cross-functional partners (ARM, Field Payer/Market Access teams and HEOR). Collaborate with the Medical Affairs trainer and Medical Science Liaison (MSL) management to provide managed markets training and mentorship for MSLs. Collaborate and build strong relationships with cross-functional partners and internal stakeholders and ensure continuous and consistent communication on activities/projects. Represent PVO as the technical/medical payer expert on cross-functional internal teams. Ensure compliance with all applicable laws, regulations and regulatory guidelines governing commercial and scientific interactions with healthcare professionals, payers, advocacy and other business partners. Required Knowledge, Skills, and Abilities Minimum of 10 years of post-doctoral relevant scientific work experience in a pharmaceutical industry or managed markets setting (Managed Care/PBM, VA/DoD, CMS, State Medicaid, etc.), payer strategy, clinical practice, outcomes and/or related disciplines, with 3 of these years in a field-based payer/outcomes role Demonstrated proficiency in managing and maintaining knowledge in multiple therapeutic areas (neurology, hematology and oncology is strongly preferred) and strategic initiatives including health outcomes, quality initiatives, consensus standards, evidence-based guidelines and health care policy In-depth knowledge of the biopharmaceutical industry and US managed markets, including various access and reimbursement models (Managed Care, Medicare Part B, Part D and Medicaid, etc.) Demonstrated expertise in health outcomes, health care policy, health technology assessment, and pharmacoeconomic principles including AMCP Dossiers, 21st Century Cures Act, Institute for Clinical and Economic Review (ICER) and pharmacoeconomic models and their application to evaluate and deliver the value of medicines Excellent analytical, written, and verbal communication and experience presenting critical medical, health economic data and business information to internal stakeholders and external national payer customers Strong strategic-thinking skills; demonstrated ability to network and identify opportunities for medical engagement, set scientific engagement goals, and create and influence value propositions for innovative medicines and services Strong personal integrity, interpersonal skills, teamwork abilities and customer focus. Demonstrated ability to organize, adapt, prioritize, and work effectively in a matrixed organization and in an evolving/changing health care environment. Ability to travel approximately 50-60% time Required/Preferred Education and Licenses Advanced degree in the health sciences (MD, PharmD, PhD) is required. An additional master's degree in business or health economics is preferred (e.g. MBA, MS) Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $216,000.00 - $324,000.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. The Director, Customer Analytics & Insights - Oncology & Healthcare Organization (HCO) provides strategic leadership for the Customer Analytics & Insights team. The role supports HCO analytics and insights across the Jazz portfolio, with an additional focus on brands in Solid (including Breast), Hematology and Neurology. This role is responsible for setting direction, defining priorities, and ensuring consistent, high-quality insight delivery that informs franchise/brand strategy, portfolio decisions, and HCO customer experience improvements. Reporting to the Senior Director of Customer Analytics & Insights, this role leads a team of analytics & insights roles, and partners with senior franchise and functional stakeholders to enable insight-driven decision making across priority brands and therapeutic areas. At Jazz, we believe that effective people leadership is essential to our success. Our people managers play a vital role in creating an environment where teams thrive and individuals reach their full potential. Jazz invests in people managers to equip them to drive performance, grow individuals, and create belonging. Essential Functions/Responsibilities Key Responsibilities: Strategy & Direction Own and drive the analytics & insights strategy for portfolio-wide HCO Customers, partnering with the franchise team and the Customer Analytics & Insights CX Lead to ensure priorities are aligned with franchise objectives, business needs, and team-level goals. Oversee delivery of integrated, decision-ready insights (e.g. market landscape, customer segmentation, performance drivers, research synthesis) across key customer types (HCPs, HCOs, patients, caregivers, medical/KOLs, payers). Ensure analytic approaches are appropriately applied and translated into actionable recommendations, guiding implications for brand strategy, portfolio prioritization, and key interventions. Provide executive-ready insight narratives that inform portfolio prioritization, investment decisions and customer experience strategy. Lead and develop a high-performing team, setting clear role expectations and coaching team members across levels. Drive adoption of productized analytics and self-service reporting to reduce bespoke work and improve speed to insight and action. Manage relationships with external research and analytics vendors, guiding scope, methodology and interpretation to ensure insights address priority business questions. Collaboration Act as the Analytics & Insights lead for portfolio-wide HCO customers, partnering with senior Commercial, Medical, Market Access, leaders to align Customer Analytics & Insights team priorities with franchise and global objectives. Build strong working relationships with Commercial, Medical, Market Access leaders to ensure Analytics & Insights work reflects business needs Cultivate strong collaborative culture across Customer Analytics & Insights leaders / team by proactively sharing learnings to identify opportunities to apply findings across business areas as relevant, and disseminate best practices to enhance analytical rigor, ensure consistency and maximize value from insights across the Jazz organization Represent the HCO customers in cross-functional forums and Customer Analytics & Insights team-level planning discussions, ensuring franchise needs, dependencies and constraints are clearly communicated and reflected in Customer Analytics & Insights priorities. Build strong, cross-functional partnerships with Data, Forecasting, Competitive Intelligence, Finance, and other partner groups to ensure alignment on priorities, enable integrated insights, and drive cohesive decision-making across the organization Required Knowledge, Skills, and Abilities Technical Skills Deep understanding of Customer Analytics & Insights, including core capabilities (e.g., segmentation, performance analytics, advanced analytics, research), underlying data ecosystem, and best practices on how insights are translated into business outcomes. Systems-level perspective across analytics capabilities and data assets, with the ability to connect disparate inputs into integrated, end-to-end insight generation that informs strategic decisions. Strong judgment in balancing strategic priorities, delivery realities, and long-term scalability, guiding teams to make deliberate trade-offs and focus on high-impact, decision-relevant analytics. Ability to structure ambiguous business questions into clear analytical approaches, ensuring the right level of rigor, use of best practice methodology, and output to support high quality results before effective decision-making. Proven ability to lead teams in adopting agile, scalable ways of working, establishing structured prioritization, iterative delivery, and cross-functional alignment to improve speed, quality, and predictability of insight delivery. Experience leading and developing a high-performing team, including resource planning, performance management, and talent development to support evolving business needs. Business Skills Digital-first Mindset - Ability to look for opportunities to streamline and improve the customer experience and Jazz performance through digital tools, data and automation to create better, faster and more scalable outcomes. Business Acumen - Ability to understand how value is truly created - financially, operationally, for customers and to use this insight to make decisions that drive meaningful business outcomes. Systems Thinking - Ability to understand how actions create upstream and downstream effects across the organization, seeing patterns and interdependencies to improve the whole ecosystem, not just individual parts. Decision-Making - Ability to make transparent, criteria-based decisions by weighing options, risks, and implications and aligning others around the path forward. Continuous Improvement - Ability to regularly improve processes/products through reflection and iteration, generates new options and approaches when constraints exist, growth mindset, challenges status quo Required/Preferred Education and Licenses Qualifications: Bachelor's degree in business, healthcare, technology, or related field. 10+ years of experience in analytics, insights, or commercial data strategy within a pharmaceutical organization. 6-8 years of experience leading people, including managing and developing high-performing teams and driving accountability across functions. Demonstrated experience leading teams that include Senior Managers, Associate Directors, or equivalent roles, with accountability for team performance, development, and outcomes. Preferred / Additional Qualifications: Advanced degree (MBA or relevant graduate degree) preferred. Experience in healthcare, pharmaceutical, or other highly regulated industries preferred. Experience working in rare disease or specialty brands, with strong understanding of unique stakeholder dynamics. Working Requirements: 20-30% travel will be required. Jazz Expected Behaviors Demonstrates ownership and accountability, taking responsibility for outcomes and driving work forward with urgency, clarity, and a focus on impact. Leads with curiosity and a Growth Mindset, actively exploring user needs, emerging technologies, and new ways of working to elevate capability and innovation. Embraces change as a learning opportunity, adapting quickly, modeling resilience, and helping others navigate dynamic environments. Acts with a One Jazz mindset, prioritizing enterprise value, breaking down silos, and building strong, trust-based partnerships across teams. Delivers high performance results, setting ambitious goals, challenging assumptions, and consistently driving measurable business impact. Models inclusive, collaborative leadership, creating space for diverse perspectives and empowering others to contribute their best work. Invest in continuous learning, developing personal skills while coaching and elevating the capabilities of colleagues and cross functional partners. Navigates ambiguity with confidence, using sound judgment, data . click apply for full job details

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. To power this ambition with both speed and scale, we are embracing a new capability-oriented operating model, allowing business and technology teams to partner side by side in building, advancing, and delivering global capabilities across our enterprise. Cross-functional, empowered Global Capability teams own outcomes-not just outputs-and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you'll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we're building the right things, in the right way, at the right time. The Director, Content Development & Deployment plays a critical role in scaling how Jazz creates, reviews, and delivers high-quality, compliant content to support customer engagement across Jazz. This role leads teams responsible for content infrastructure, digital and web operations, MLR processes, and global content production, ensuring content is developed, approved, and deployed efficiently and consistently across channels. It goes beyond execution to shape how Jazz delivers timely, relevant, and compliant content experiences, enabling faster activation, improved engagement, and greater impact for patients, caregivers, healthcare professionals, and the business. This role will report directly to the Head of Customer Orchestration and directly leads a team that includes: The Global Capability Owner for Content Infrastructure & MLR The Global Capability Owner for Digital & Web Operations A global team of individuals focused on Medical, Legal Regulatory (MLR) Operations, responsible for managing the end-to-end medical, legal, and regulatory review process for content and materials, enabling compliant, on-time content readiness for deployment across channels A global team of individuals focused on Content Factory, responsible for producing, adapting, localizing, and deploying approved content and assets across personal and non-personal channels At Jazz, we believe that effective people leadership is essential to our success. Our people managers play a vital role in creating an environment where teams thrive, and individuals reach their full potential. Jazz invests in people managers to equip them to drive performance, grow individuals, and create belonging. As a result, Jazz people managers champion a culture of collaboration, inclusion, and belonging, ensuring that everyone feels heard and valued. They connect with their teams on a personal level, understanding their unique needs and motivations and providing personalized support to empower every team member to thrive. Essential Functions/Responsibilities Leadership, Strategy and Vision Define and govern a scalable, centralized content operating model ("Content Factory"), including intake, prioritization, localization/adaptation, and quality standards to enable consistent delivery across brands and markets Lead and develop Team Leads, reinforcing clear decision rights, accountability, and performance expectations. This includes: Overseeing the MLR Ops team that leads end-to-end MLR review operations across promotional and non-promotional materials, maintaining governance standards, audit readiness, and reporting for MLR activity across brands, channels, and markets to enable compliant, scalable content distribution Overseeing the Content Factory team that owns the centralized content operations model, establishing modular content standards enabling reuse, personalization, and faster omnichannel execution while maintaining DAM/CMS hygiene and governance across brands and markets Holding the Global Capability Owners accountable for the performance and outcomes of the Content Infrastructure & MLR Global Capability including the end-to-end content lifecycle, from digital asset management and medical content creation to AI-enabled regulatory review, enabling compliant, scalable content distribution across the organization Holding the Global Capability Owners accountable for the performance and outcomes of the Digital & Web Operations Global Capability ensuring integration with CRM, analytics, attribution, and consent/preference management capabilities Establish and govern a database of approved scientific and promotional claims to enable consistent, compliant reuse across marketing, medical, and field materials Oversee delivery of content aligned to brand standards, style guidelines, foundational assets, and overarching brand architecture Establish and maintain modular content standards that enable reuse, reduce rework, and increase speed-to-market while sustaining quality and consistency Own DAM/CMS governance and stewardship strategy (taxonomy, metadata, lifecycle management) to strengthen findability, compliance readiness, and reuse across the enterprise asset library Provide executive oversight of end-to-end MLR operations, including governance standards, audit readiness, and cycle-time improvement. (Promomats and Medcomms) Manage budget and resource allocation, making investment decisions across the team to maximize impact and performance outcomes Set the team vision and strategy, aligned to Customer Orchestration priorities and Jazz objectives, while staying ahead of industry trends and emerging best practices Define and govern how Content Development & Deployment capabilities mature over time, balancing near-term execution with long-term standardization, reuse, and scale Manage strategic vendor partners with clear accountability for quality, delivery, and outcomes Foster a high performance-driven culture of collaboration, learning, and continuous improvement across the team Cross-Functional & Regional Alignment Partner closely with the Activation Leads to ensure user needs, readiness, enablement, and adoption considerations are embedded in Content Development & Deployment team strategy and prioritization Align franchise, functional, and regional stakeholders including senior leadership on content development and deployment priorities, balancing local needs with global standards and scalable ways of working Represent the Content Development & Deployment team in cross-functional forums to ensure clear decision rights and governance with Marketing, Medical, Legal, Compliance, and Technology partners to reduce handoffs and ensure compliant content readiness for deployment Collaborate with brand agencies of record (AOR) that may execute de novo content, ensuring clear handoffs to Content Development and Deployment team for modularization, adaptation and reuse across channels Create transparency through operating cadences and performance visibility (e.g., SLAs, cycle time, quality, reuse, compliance) to guide continuous improvement and investment decisions Identify organizational training needs and partner with Learning & Development to design and deliver targeted capability-building programs that enable effective execution Required Knowledge, Skills, and Abilities Technical Skills Deep understanding of medical, legal, and regulatory (MLR) operating models, including governance, audit readiness, performance management, and continuous cycle-time improvement embedded within modern content operating models Strong understanding of enterprise DAM and CMS ecosystems, including taxonomy, metadata, lifecycle governance, and reuse standards that enable scalable, compliant content production and distribution across brands and regions Strong command of modular and reusable content frameworks that accelerate speed-to-market, reduce duplication, and enable consistent omnichannel execution while maintaining quality and regulatory integrity Ability to translate brand and franchise priorities into scalable content capabilities by partnering across orchestration, activation, and platform teams, ensuring content is designed for downstream activation, reuse, and enterprise value . click apply for full job details

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. The Associate Director, Experience Design, is responsible for understanding, exploring, and designing continuous improvements to the experiences customers have across their interactions with Jazz. This role defines enterprise experience principles and designs end-to-end customer journeys, grounded in disciplined investigation of current-state friction points, translating customer feedback and insights into clear guidance on how the experience should feel, and co-creating solutions with customers anchored in their point of view to inform downstream execution (e.g. omnichannel orchestration). This role reports directly to the Customer Orchestration Lead. Essential Functions/Responsibilities Key Responsibilities: Define and own enterprise customer journey frameworks, including experience principles, journey stages, and intended experience outcomes across channels. Lead CX and UX design at the journey level, translating customer needs and insights into clear experience outcomes. Identify systemic customer friction points across journeys and define experiences to address them. Create reusable experience designs, patterns, and standards that can be consistently applied across brands, channels, and engagement teams. Translate customer feedback and performance insights into experience design guidance, ensuring learnings are embedded into future journey design. Collaboration Partner with brand and franchise teams to ensure enterprise journey designs support brand strategy while maintaining cross brand consistency, quickly assessing new business contexts across brands and geographies to align on the most critical experience priorities. Partner with the Omnichannel Orchestration team to hand off journey designs, experience principles, and success criteria, supporting translation into experience blueprints while adapting approaches to varied stakeholder groups. Collaborate with Performance Analytics & Optimization and Customer Analytics & Insights teams to integrate customer feedback, VOC, NPS, and insights on key customer barriers and opportunities into journey design for both external customers and critical internal user groups to improve the simplicity, intuitiveness, and effectiveness of processes and tools. Serve as the voice of experience design in cross-functional and team planning discussions, influencing priorities to ensure customer needs, dependencies, and constraints are appropriately incorporated, quickly building credibility, convening the right stakeholders, and shaping solutions in dynamic stakeholder environments. Required Knowledge, Skills, and Abilities Technical Skills Deep subject matter expertise in customer journey mapping, service design and CX/UX frameworks, with the ability to design journeys across complex, multi-channel environments. Strong analytical and problem-solving skills to identify experience-level friction and root causes, translate insights into structural design improvements. Ability to design reusable, scalable experience patterns that can be used by orchestration and engagement teams. Understanding of omnichannel execution and orchestration models. Comfort interpreting customer feedback and performance signals to inform experience design Enterprise design leadership skills, including influencing through standards, principles, and clarity rather than direct execution ownership. Ability to lead and influence without direct authority, navigating ambiguity and driving alignment across cross-functional stakeholders in evolving, less-defined environments. Experience leading and developing a high-performing team, including resource planning, performance management, and talent development to support evolving business needs. Business Skills Customer Journey Understanding - ability to see customer's end-to-end experience clearly and use it on an ongoing basis for go to market strategic, tactical and measurement decisions, while anticipating needs across touchpoints. Make practical decisions that improve journey and outcomes. Business Acumen - ability to understand how value is truly created - financially, operationally, for customers and to use this insight to make decisions that drive meaningful business outcomes Strategic Storytelling- the ability to craft purposeful, compelling narratives that make sense of change, inspire action, and align people around a shared direction Systems Thinking - The ability to understand how actions create upstream and downstream effects across the organization, seeing patterns and interdependencies to improve the whole ecosystem, not just individual parts. Learning Agility - ability to quickly seek, find and absorb new insights and feedback, adapt approach and apply learnings to real situations with practical impact Required/Preferred Education and Licenses Qualifications: Bachelor's degree in business, healthcare, technology, or related field. 8+ years of experience in customer/ user experience design within a pharmaceutical organization. 6+ years of experience leading people, including managing and developing high-performing teams and driving accountability across functions. Preferred / Additional Qualifications: Advanced degree (MBA or relevant graduate degree) preferred. Experience in healthcare, pharmaceutical, or other highly regulated industries preferred. Experience working in rare disease or specialty brands, with strong understanding of unique stakeholder dynamics. Working Requirements: 20-30% travel will be required. Jazz Expected Behaviors Demonstrates ownership and accountability, taking responsibility for outcomes and driving work forward with urgency, clarity, and a focus on impact. Leads with curiosity and a Growth Mindset, actively exploring user needs, emerging technologies, and new ways of working to elevate capability and innovation. Embraces change as a learning opportunity, adapting quickly, modeling resilience, and helping others navigate dynamic environments. Acts with a One Jazz mindset, prioritizing enterprise value, breaking down silos, and building strong, trust-based partnerships across teams. Delivers high performance results, setting ambitious goals, challenging assumptions, and consistently driving measurable business impact. Models inclusive, collaborative leadership, creating space for diverse perspectives and empowering others to contribute their best work. Invest in continuous learning, developing personal skills while coaching and elevating the capabilities of colleagues and cross functional partners. Navigates ambiguity with confidence, using sound judgment, data, and user insights to make informed decisions even when information is incomplete. Communicates with clarity and influence, simplifying complexity, aligning stakeholders, and ensuring shared understanding of priorities and outcomes. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $0.00 - $0.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions . click apply for full job details

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. To power this ambition with both speed and scale, we are embracing a new capability-oriented operating model, allowing business and technology teams to partner side by side in building, advancing, and delivering global capabilities across our enterprise. Cross-functional, empowered Global Capability teams own outcomes-not just outputs-and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you'll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we're building the right things, in the right way, at the right time. The Senior Director, Commercial Advanced Analytics & Optimization, plays a critical role in building Jazz's next-generation advanced analytics capability within Customer Experience Operations to reshape how we make decisions, engage customers, and deliver impact at scale. This role leads teams that design and deploy advanced analytics, predictive algorithms, and AI-driven solutions to solve complex commercial business challenges, optimize go-to-market effectiveness, and unlock new ways of working to support the customer experience (for HCPs, KOLs, HCOs, Patients). It goes beyond measurement to drive meaningful business outcomes, translating data into action and continuously improving how Jazz connects with patients, caregivers, and healthcare professionals. This role will report to the head of Customer Insights & Data in Customer Experience Operations and directly leads a team that includes: The Global Capability Owner for Performance Optimization The Global Capability Owner for Predictive Algorithms A global team of individuals focused on Advanced Analytics, accountable for end-to-end quality development, model refinement, measurement, analysis, and continuous improvement of analytics solutions. An individual focused on Voice of Customer Operations, responsible for measuring, synthesizing, and scaling customer insights to inform experience design, content decisions, enterprise optimization, and drive responsiveness to customer issues and opportunities. At Jazz, we believe that effective people leadership is essential to our success. Our people managers play a vital role in creating an environment where teams thrive, and individuals reach their full potential. Jazz invests in people managers to equip them to drive performance, grow individuals, and create belonging. As a result, Jazz people managers champion a culture of collaboration, inclusion, and belonging, ensuring that everyone feels heard and valued. They connect with their teams on a personal level, understanding their unique needs and motivations and providing personalized support to empower every team member to thrive. Essential Functions/Responsibilities Leadership, Strategy & Vision Lead and scale enterprise performance analytics and advanced analytics capabilities, including performance measurement, predictive modeling, and Voice of Customer-driven insights, to drive critical business decisions, optimize performance, and deliver measurable impact for customers and the business. Lead and develop Team Leads, reinforcing clear decision rights, accountability, quality delivery, and performance expectations. This includes: Oversee the Advanced Analytics team to deliver standardized, end to end performance measurement, actionable insights, and continuous optimization across channels and portfolios. Oversee the Voice of Customer Ops team to turn customer needs, feedback, and experiences into clear priorities that improve how Jazz engages, supports, and delivers value to customers. Holding the Global Capability Owners accountable for the performance and outcomes of the Performance Optimization & Predictive Algorithms Global Capabilities including adoption, consistency, and impact of performance insights that guide enterprise prioritization and investment tradeoffs. Partner with the head of Customer Insights & Data on resource planning, talent strategy, and capability development, including attracting, developing, and retaining high-performing advanced analytics talent as capabilities and the operating model evolve. Own budget and resource allocation, making investment decisions across the team to maximize impact and performance outcomes. Set and evolve the team vision and strategy, aligned to Customer Insights & Data priorities and Jazz objectives. Translate franchise, functional, regional and customer strategies into clear priorities that guide execution across the team. Define and govern how integrated Advanced Analytics & Optimization capabilities mature over time, balancing near-term execution with long-term standardization, reuse, and scale. Manage strategic vendor partners with clear accountability for quality, delivery, and outcomes. Foster a high performance-driven culture of collaboration, learning, and continuous improvement across the team. Cross-Functional & Regional Alignment Partner closely with the Activation Leads to ensure business needs, readiness, enablement, and adoption considerations are embedded in Advanced Analytics & Optimization team strategy and prioritization. Align with Activation Leads, franchise, functional and regional stakeholders including senior leadership to define clear priorities, balancing regional differences in maturity with global standards. Collaborate with CX Data Tech Leads and Enterprise Data & AI Capability Leads to align on shared data infrastructure, integration standards, and AI/ML enablement - ensuring consistency across analytics platforms and driving coordinated delivery across the Customer Analytics & Insights and Performance Analytics & Optimization teams. Drive alignment across core Commercial, insights, and enabling functions to ensure advanced analytics, Voice of Customer insights, and performance optimization are consistently embedded in decision-making across Jazz. Represent the Advanced Analytics & Optimization team in cross-functional forums to drive alignment and resolve dependencies. Lead the resolution of complex, cross-team issues affecting performance or adoption of Advanced Analytics & Optimization global capabilities. Identify organizational training needs and partner with Learning & Development to design and deliver targeted capability-building programs that enable effective execution. Required Knowledge, Skills, and Abilities Technical Skills Deep understanding of omnichannel performance measurement, including KPI frameworks, enterprise reporting, and cross channel performance analysis. Strong understanding of marketing mix modeling, scenario analysis, and optimization techniques used to assess ROI and investment trade offs. Ability to apply advanced analytics and predictive approaches to evaluate performance drivers and optimization opportunities. Proficiency in Python and R for analytics, modeling, and data engineering, with experience sourcing and transforming data from cloud platforms such as Redshift and Snowflake. Strong grounding in coding best practices, version control, model performance evaluation, and reproducibility. Experience working within Agile product development teams and product operating models. Experience using AI, automation, or agentic workflows to drive enterprise-level performance optimization and decision-making. Experience leading and developing a high-performing team, including resource planning, performance management, and talent development to support evolving business needs. Business Skills Digital-first Mindset - ability to look for opportunities to streamline and improve the customer experience and Jazz performance through digital tools, data and automation to create better, faster and more scalable outcomes Strategic Storytelling- the ability to craft purposeful, compelling narratives that make sense of change, inspire action, and align people around a shared direction . click apply for full job details

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. The Director, Head of Campaign Orchestration is responsible for the strategy, performance and execution of the Campaign Orchestration team. This role is accountable for leading and developing a high-performing team, setting clear priorities, and ensuring the Campaign Orchestration team consistently delivers value to the business through strong partnership and execution. Focused on the US market, the Campaign Orchestration team translates patient and HCP strategies into integrated, personalized engagement journeys and owns the end-to-end orchestration and execution of omnichannel campaigns as a franchise dedicated partner to drive measurable performance. At Jazz, we believe that effective people leadership is essential to our success. Our people managers play a vital role in creating an environment where teams thrive and individuals reach their full potential. Jazz invests in people managers to equip them to drive performance, grow individuals, and create belonging. Essential Functions/Responsibilities Key Responsibilities: Strategy & Direction Set clear direction for the Campaign Orchestration team, partnering with the Suite Lead of Campaign Orchestration to ensure priorities are aligned with business priorities and team goals. Serve as a CXO liaison across brand teams, navigating campaigns end-to-end by coordinating across CXO teams - from briefing, content creation, and reviews / approvals through activation across personal and nonpersonal channels. Translate business priorities into clear priorities, scope and success measures for the team. Provide input into CXO omnichannel and digital capabilities (tech stack, investment needs) , leveraging campaign and orchestration insights to inform roadmap decisions. Leads customer engagement strategy across digital and personal channels, including branded, non-branded, and unbranded, defining channel mix, audience targeting, and campaign planning, ensuring alignment with overall omnichannel strategy and marketing priorities. Lead media activation and performance oversight, including operationalizing search, managing buying across channels, coordinating tentpole campaigns, and partnering with analytics and omnichannel teams on measurement (e.g., MMA, social listening, IQVIA) to operationalize campaign effectiveness. Act as the navigator across CXO capabilities , embedding brand context to align teams and ensure cohesive end-to-end orchestration. Oversee delivery of end to end orchestration and execution of integrated, omnichannel campaigns across franchises. Establish structured intake and prioritization processes to ensure orchestration needs are consistently defined, evaluated, and aligned to global and franchise objectives. Drive adoption of centralized orchestration standards using campaign and media analytics, including next-best-action and integrated campaign planning approaches, to improve cross-channel coordination and reduce fragmented, manual campaign execution across franchises. Ensure the team delivers high-quality, reliable partnership to stakeholders with clear expectations on scope, timing and outcomes. Establish consistent ways of working across franchises and where possible improve clarity, efficiency and predictability. Build and lead a high-performing, scalable team, including setting priorities, managing performance and developing talent to support evolving content production and deployment capabilities. Interpret campaign metrics to inform optimization decisions and improve campaign effectiveness. Collaboration Cultivate trusted partnerships and maintain close alignment with all brand teams in a matrixed structure to develop deep understanding of brand context, evolving business needs and brand strategy. Partner closely with CXO teams to deliver coordinated omnichannel engagement journeys, fostering strong cross-functional collaboration across including Content Factory, MLR Operations, Digital & Web Ops, Customer Operations, and Advanced Analytics & Optimization teams. Serve as the representative for Campaign Orchestration, engaging a broad set of stakeholders across Franchise, Medical Affairs and Market Access leaders to align team priorities with franchise and global objectives. Represent the Campaign Orchestration team in cross-functional forums and team-level planning discussions, ensuring franchise needs, dependencies and constraints are clearly communicated and reflected in team priorities. Required Knowledge, Skills, and Abilities Technical Skills Demonstrated ability to translate strategies into omnichannel engagement plans and coordinate execution Deep understanding of journey orchestration platforms, marketing automation systems, and engagement decisioning tools Strong analytical skills to measure campaign performance, accelerate experimentation cycles, and optimize customer response rates across marketing, field, and third-party channels. Familiarity with MLR review platforms, AI-enabled review systems, and regulated content governance workflows. Experience leading and developing a high-performing team, including resource planning, performance management, and talent development to support evolving business needs. Strong understanding of campaign and media analytics and ability to translate insights into actionable improvements across campaigns. Business Skills Customer Journey Understanding - Ability to see customer's end-to-end experience clearly and use it on an ongoing basis for go to market strategic, tactical and measurement decisions, while anticipating needs across touchpoints. Make practical decisions that improve journey and outcomes. Cross functional Matrix Collaboration - ability to work fluidly across teams and reporting lines respecting SME, coordinating shared work, ensuring progress even when accountability is distributed - supporting decisions with professional alignment and focus on collective success. Deeply understands and values unique capabilities and perspectives of diverse functions. Outside In Thinking - Ability to view problems, opportunities and decisions from customer, HCP/Patient, market or external stakeholder perspective to align business decision to customer friction while putting insights into action leveraging external best practice to better shape solutions and strategy Systems Thinking - Ability to understand how actions create upstream and downstream effects across the organization, seeing patterns and interdependencies to improve the whole ecosystem, not just individual parts. Adoption - Ability to quickly embrace new tools, new WoW, and behaviours applying with confidence and practical improvement Continuous Improvement - Ability to regularly improve processes/products through reflection and iteration, generates new options and approaches when constraints exist, growth mindset, challenges status quo Required/Preferred Education and Licenses Qualifications: Bachelor's degree in business, healthcare, technology, or related field. 10+ years of experience in campaign orchestration, omnichannel marketing, customer engagement, or related commercial capabilities within a pharmaceutical organization. 6-8 years of experience leading people, including managing and developing high-performing teams and driving accountability across functions. Demonstrated experience leading teams that include Senior Managers, Associate Directors, or equivalent roles, with accountability for team performance, development, and outcomes. Preferred / Additional Qualifications: Advanced degree (MBA or relevant graduate degree) preferred. Experience in healthcare, pharmaceutical, or other highly regulated industries preferred. Experience working in rare disease or specialty brands, with strong understanding of unique stakeholder dynamics. Working Requirements: 20-25% travel will be required. Jazz Expected Behaviors Demonstrates ownership and accountability . click apply for full job details

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: Building Global Capabilities in a Capability Operating Model to Power Our Business: At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. To power this ambition with both speed and scale, we are embracing a new capability-oriented operating model, allowing business and technology teams to partner side by side in building, advancing, and delivering global capabilities across our enterprise. Cross-functional, empowered Global Capability teams own outcomes-not just outputs-and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you'll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we're building the right things, in the right way, at the right time. The Associate Director, Global Capability Owner, Omnichannel Orchestration provides hands-on capability leadership and strategic direction for the Global Capability team within the Campaign Orchestration team in Global Customer Experience Operations. Reporting to the Suite Lead, this role serves as the primary Global Capability leader for the Omnichannel Orchestration team and partners closely with the Tech Leads, the Activation Leads, development teams, and/or vendor teams to ensure solutions are aligned with capability priorities and global standards. The Global Capability Omnichannel Orchestration team delivers a customer journey orchestration capability that coordinates next-best actions and personalized engagement across marketing, field, and third-party channels, enabling coordinated, data-informed customer experiences and consistent execution across touchpoints. As the Global Capability Omnichannel Orchestration Owner, you will have primary accountability for developing the Global Capability, roadmap priorities, and measurable outcomes in collaboration with stakeholders for orchestration capabilities across core platforms, and their integration with activation platforms, covering decision logic, business rules, personalization enablement, and cross-channel optimization ensuring capabilities deliver meaningful, measurable impact for users and the business. Essential Functions/Responsibilities Key Responsibilities: Global Capability Strategy & Roadmap Ownership Define and articulate the capability vision and outcomes aligned to global and franchise priorities in collaboration with key stakeholders. Own and continuously evolve the Omnichannel Orchestration roadmap, making prioritization and trade-off decisions to add the most value based upon user feedback. Translate business needs into capability solutions with measurable success metrics that drive impact across franchises and the business. Develop and maintain a unified roadmap for orchestration capabilities (e.g., next-best-action decisioning, cross-channel prioritization, business rules governance, reusable orchestration components), ensuring consistent execution and measurable impact across franchises. Collaboration Connect business stakeholders and the Omnichannel Orchestration global capability team, ensuring requirements are clearly defined and aligned to strategically important business outcomes and success metrics. Partner closely with franchise Activation Leads to ensure capabilities effectively support activation needs, timelines, and in market execution across brands and end to end journeys. Partner closely with the Tech Lead to align business priorities with technical feasibility and delivery sequencing, ensuring trade-offs support agreed business outcomes. Partner closely with the Suite Lead to align capability priorities, scope and roadmap decisions with team-level business objectives, ensuring consistent focus on enterprise outcomes and value delivery. Define clear capability requirements, user stories, and acceptance criteria to enable efficient execution and alignment with business partner activity needs. Partner across the Customer Experience Operations Organization to ensure seamless integration and influence ongoing capability evolution to support scalability, flexibility, and compliance requirements. Enable scalable, compliant, and personalized customer engagement by owning marketing automation and CRM capabilities that standardize campaign activation, data governance, and performance measurement across brands and end to end journeys. User-Centered Solution Development Leverage user insights and engagement data to shape Omnichannel Orchestration capabilities that drive an improved customer experience (for both internal and external users). Lead discovery efforts, engaging directly with users and key stakeholders to deeply understand their needs, validate business value, and assess technical feasibility prior to development. Delivery, Optimization & Value Realization Partner across Global Capability teams to deliver scalable, reusable Omnichannel Orchestration capabilities. Monitor capability adoption, outcome KPIs and engagement metrics to inform backlog prioritization and continuous improvement. Develop and manage documentation (PRDs, user stories, discovery artifacts), and sprint planning in partnership with the Tech Lead and development teams. Drive experimentation to improve Omnichannel Orchestration Engine outcomes. Leverage outcome metrics to articulate the capability's value proposition and its impact, promoting capability awareness across CX operations and foster a culture of engagement and feedback in partnership with Activation. Required Knowledge, Skills, and Abilities Technical Skills Experience designing scalable capability frameworks, prioritization logic, and governance standards. Strong understanding of customer data ecosystems, segmentation/targeting concepts, and how decisioning integrates with downstream channel execution systems. Familiarity with enterprise journey orchestration platforms or engagement decisioning systems and Field Next-Best-Action solutions. Experience designing scalable decision logic, prioritization frameworks, and business rule governance. Knowledge of targeting, segmentation, and personalization engines. Experience working within Agile capability development and capability operating models. Experience with tools such as JIRA, Confluence, or similar capability management and collaboration platforms. Experience using AI, automation, or agentic workflows to enhance learning design, delivery, or learning operations Experience partnering with end users across capability discovery, design, and deployment. Business Skills Customer Journey Understanding - ability to see customer's end-to-end experience clearly and use it on an ongoing basis for go to market strategic, tactical and measurement decisions, while anticipating needs across touchpoints. Make practical decisions that improve journey and outcomes. Cross functional Matrix Collaboration - ability to work fluidly across teams and reporting lines respecting SME, coordinating shared work, ensuring progress even when accountability is distributed - supporting decisions with professional alignment and focus on collective success. Deeply understands and values unique capabilities and perspectives of diverse functions. Problem Solving - ability to break down complexity, identify root causes, and experiment with solutions using an adaptive, learning oriented approach. Managing Competing Priorities - ability to navigate shifting demands with clarity and adaptability, focusing effort where it creates the greatest future impact while keeping work moving. Decision Making - ability to make transparent, criteria based decisions by weighing options, risks, and implications and aligning others around the path forward. Continuous Improvement - ability to regularly improve processes/capabilities through reflection and iteration, generates new options and approaches when constraints exist . click apply for full job details

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: Building Global Capabilities in a Product Operating Model to Power Our Business: At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. To power this ambition with both speed and scale, we are embracing a new capability-oriented operating model, allowing business and technology teams to partner side by side in building, advancing, and delivering global capabilities across our enterprise. Cross-functional, empowered Global Capability teams own outcomes-not just outputs-and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you'll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we're building the right things, in the right way, at the right time. The CX Global Capability Owner, Data Master (US), is accountable for the strategy, delivery, adoption, and value realization of Data Master platforms that act as the single source of truth across Commercial domains. This role owns the end-to-end capability vision for US commercial master data capabilities, ensuring data is trusted, governed, and scalable to support customer engagement, analytics, and orchestration. This role reports to the Senior Director of Data Enablement & Platforms and partners closely with other Global Capability Owners, Tech Leads, development teams, and vendor teams to ensure solutions are delivered in alignment with capability priorities and enterprise standards. The US Data Master team enables the organization to deliver trusted, governed, and unified customer data assets that improve data quality, support analytics and orchestration, and drive scalable, data driven customer experiences. As the Global Capability Owner, you will support the delivery of US Capability, Consent, Payer, Patient, HCP/HCO master data management platforms and commercial data architectures. Essential Functions/Responsibilities Key Responsibilities: Global Capability Strategy & Roadmap Contribution Define and articulate the capability vision, and outcomes aligned to global and franchise priorities in collaboration with key stakeholders. Own and continuously evolve the US Data Master roadmap, making prioritization and trade-off decisions to add the most value based upon user feedback and aligned with customer experience data strategy. Translate global and regional business strategies into clear team-level plans, ensuring work is sequenced, prioritized, and resourced to deliver against the most critical needs. Partner with business leadership to translate business needs into capability solutions with measurable success metrics that drive impact across franchises and the business. Develop and maintain a prioritized roadmap for data master domains, sequencing enhancements to improve data quality, coverage, latency, integration, and scalability in alignment with commercial needs and enterprise standards. Collaboration Connect business stakeholders and the Data Master capability team, ensuring requirements are clearly defined and aligned to strategically important business outcomes and success metrics. Partner with business leadership to ensure the Data Master global capability team delivers solutions that are strategically aligned with key business outcomes and defined success metrics. Partner closely with Global Capability Owners and Tech Lead to align capability priorities with data architecture, platform capabilities, and technical feasibility, ensuring trade-offs support global data strategy and delivery sequencing. Partner across the Customer Experience Organization to support seamless integration and ongoing capability evolution to support scalability, flexibility, and compliance requirements. Deliver standardized, trusted master data and consent frameworks that enable downstream teams to operate on consistent customer and capability information across targeting, account planning, access, analytics, and reporting use cases. User-Centered Solution Development Champion a user- and value-centric capability mindset, leveraging user insights, data usage patterns, and engagement metrics to inform the design and evolution of US Data Master capabilities that enhance usability and adoption for internal and external users. Leverage user insights and engagement data to shape Data Master capabilities that drive an improved customer experience (for both internal and external users). Lead discovery efforts, engaging directly with users and key stakeholders to deeply understand their needs, validate business value, and assess technical feasibility prior to development. Delivery, Optimization & Value Realization Partner across Global Capability teams to support the delivery of scalable, reusable Data Master capabilities. Monitor capability adoption, outcome KPIs and engagement metrics to inform backlog prioritization and continuous improvement. Responsible for completion of documentation (PRDs, user stories, discovery artifacts) using standard templates, and sprint planning in partnership with the Tech Lead and development teams. Partner with data and platform teams to provide feedback on enterprise platforms and architecture, driving continuous improvement in outcomes and data quality, usability, and performance while leveraging standardized enterprise solutions. Leverage outcome metrics to support the articulation of the capability's value proposition and its impact, promoting capability awareness across CX operations and fostering a culture of engagement and feedback in partnership with Activation. Required Knowledge, Skills, and Abilities Technical Skills Understanding of Capability, Consent, Payer, Patient, HCP/HCO master data management (MDM) solutions to produce "golden records" using logic such as match rules, merge rules, survivorship, etc Familiarity with master data management platforms and commercial data architectures or comparable products. Knowledge of commercial data mastering, including identity resolution, hierarchy and relationship management, consent management, data governance, data quality monitoring, and integration across HCP, HCO, payer, patient, consent, and product systems applicable to the Data Master team. Experience designing scalable product frameworks, prioritization logic, and governance standards. Experience working within Agile product development teams and product operating models. Experience with tools such as JIRA, Confluence, or similar product management and collaboration platforms. Experience partnering with end users across product discovery, design, and deployment. Business Skills Cross functional Matrix Collaboration - Ability to work fluidly across teams and reporting lines - respecting SME, coordinating shared work, ensuring progress even when accountability is distributed. Supports decisions with professional alignment and focus on collective success. Deeply understands and values unique capabilities and perspectives of diverse functions. Influence Without Authority - Ability to move work forward, shape decisions and drive outcomes through collaboration and trust rather than formal power. Enterprise Mindset - Ability to look beyond team boundaries and make choices that advance the broader business, balancing local needs with enterprise-level impact even when it may have personal implications. Problem Solving - Ability to break down complexity, identify root causes, and experiment with solutions using an adaptive, learning-oriented approach. Continuous Improvement - Ability to regularly improve processes/products through reflection and iteration, generates new options and approaches when constraints exist, growth mindset, challenges status quo. Required/Preferred Education and Licenses Qualifications: Bachelor's degree in business, technology, marketing, science, or related field. 8+ years of experience in data mastering in pharmaceutical or healthcare industries Experience in digital product management, product ownership . click apply for full job details

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: Building Global Capabilities in a Product Operating Model to Power Our Business: At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. To power this ambition with both speed and scale, we are embracing a new product-oriented operating model, allowing business and technology teams to partner side by side in building, advancing, and delivering global capabilities across our enterprise. Cross-functional, empowered Global Capability teams own outcomes-not just outputs-and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you'll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we're building the right things, in the right way, at the right time. The Global Capability Owner, CX Predictive Algorithms, is a pivotal leader in advancing how Jazz leverages AI and advanced analytics to transform the customer experience. This role provides product leadership and strategic direction for the Predictive Algorithms capability within the Customer Insights and Analytics team, driving the development of scalable models and AI-driven solutions that convert complex data into actionable, high-impact insights. Reporting to the Suite Lead, this leader partners closely with Tech Leads, Activation Leads, development teams, and external partners to deliver predictive and AI-driven solutions that fundamentally reshape how Jazz engages with customers, enabling more personalized, data-driven decisions and elevating customer experience across global markets. The Global Capability Predictive Algorithms team builds and evolves enterprise predictive models, including patient prediction, dynamic targeting, and next best action capabilities that generate actionable recommendations. These solutions support smarter orchestration, improve targeting precision, and integrate with downstream engagement platforms across franchises. As Global Capability Owner, you will be accountable for defining the capability vision, setting roadmap priorities, and delivering measurable outcomes in collaboration with stakeholders, ensuring predictive analytics solutions are effectively operationalized and drive meaningful business impact. Essential Functions/Responsibilities Key Responsibilities: Global Capability Strategy & Roadmap Ownership Define and articulate the capability vision, and outcomes aligned to global and franchise priorities in collaboration with key stakeholders. Own and continuously evolve the Predictive Algorithms roadmap, making prioritization and trade-off decisions to add the most value based upon user feedback. Translate business needs into product solutions with measurable success metrics that drive impact across franchises and the business. Develop and maintain a global roadmap for predictive modeling and AI-driven recommendation products, including patient prediction models, dynamic targeting algorithms, next-best-action engines, and model governance frameworks, evaluating and streamlining the product set, defining what to deliver first/next, and planning releases to drive adoption and measurable impact on orchestration and engagement outcomes. Collaboration Connect business stakeholders and the Predictive Algorithms global capability product team, ensuring requirements are clearly defined and aligned to strategically important business outcomes and success metrics. Partner closely with the Tech Lead to align business priorities with technical feasibility and delivery sequencing, ensuring trade-offs support agreed business outcomes. Partner closely with the Suite Lead to align product priorities, scope and roadmap decisions with suite-level business objectives, ensuring consistent focus on enterprise outcomes and value delivery. Define clear product requirements, user stories, and acceptance criteria to enable efficient execution and alignment with business partner activity needs. Partner across the Customer Experience Organization to ensure seamless integration and influence ongoing product evolution to support scalability, flexibility, and compliance requirements. Enable faster, higher quality business decisions and improved customer outcomes by systematically translating enterprise customer feedback into prioritized actions, rapid issue resolution, and sustained organizational improvement User-Centered Solution Development Design and develop Predictive Algorithms grounded in user insights and engagement data, with a strong focus on end-user comprehension and consumption, ensuring explainibility, usability, and real-world impact while driving a more personalized customer experience. Lead discovery and solution shaping efforts, partnering with users and key stakeholders to translate business needs into AI-driven solutions, embedding considerations for model performance, monitoring, and continuous optimization. Delivery, Optimization & Value Realization Partner with development and data teams to deliver scalable, reusable Predictive Algorithms capabilities. Monitor product adoption, outcome KPIs and engagement metrics to inform backlog prioritization and continuous improvement Develop and manage documentation (PRDs, user stories, discovery artifacts), and sprint planning in partnership with the Tech Lead and development teams Drive experimentation to improve Predictive Algorithm outcomes Leverage outcome metrics to articulate the product's value proposition and its impact, promoting product awareness across CX operations and foster a culture of engagement and feedback in partnership with Activation. Required Knowledge, Skills, and Abilities Technical Skills Experience designing scalable product frameworks, prioritization logic, and governance standards. Strong understanding of predictive modeling platforms, AI-driven recommendation ecosystems, and HCP targeting and personalization solutions. Familiarity with machine learning and predictive analytics platforms, next-best-action engines, audience segmentation tools, data pipeline solutions, and orchestration platforms that consume model outputs, or comparable platforms. Knowledge of predictive modeling, dynamic targeting, patient and enterprise propensity scoring, model governance, and AI-driven recommendation frameworks applicable to the Predictive Algorithms product team. Experience working within Agile product development and product operating models. Experience with tools such as JIRA, Confluence, or similar product management and collaboration platforms. Experience partnering with end users across product discovery, design, and deployment. Business Skills Customer Journey Understanding - ability to see customer's end-to-end experience clearly and use it on an ongoing basis for go to market strategic, tactical and measurement decisions, while anticipating needs across touchpoints. Make practical decisions that improve journey and outcomes. Cross functional Matrix Collaboration - ability to work fluidly across teams and reporting lines respecting SME, coordinating shared work, ensuring progress even when accountability is distributed - supporting decisions with professional alignment and focus on collective success. Deeply understands and values unique capabilities and perspectives of diverse functions. Problem Solving - ability to break down complexity, identify root causes, and experiment with solutions using an adaptive, learning oriented approach. Managing Competing Priorities - ability to navigate shifting demands with clarity and adaptability, focusing effort where it creates the greatest future impact while keeping work moving. Decision-Making - ability to make transparent, criteria based decisions by weighing options, risks, and implications and aligning others around the path forward. Continuous Improvement - ability to regularly improve processes/products through reflection and iteration, generates new options and approaches when constraints exist, growth mindset, challenges status quo. . click apply for full job details

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. The Associate Director, Commercial Global Data Strategy leads the definition and execution of commercial data strategy, including data sourcing, vendor management, and data inventory management within the Data Enablement & Platforms team. Reporting to the Senior Director of Data Enablement & Platforms, this role evaluates emerging data trends, drives data acquisition strategy and onboarding, and ensures strong vendor performance through contract and SLA oversight. The role also oversees commercial data inventory and partners with enterprise data teams to align on governance, standards, and scalable data asset utilization to power analytics, orchestration and AI-driven customer experiences. Essential Functions/Responsibilities Key Responsibilities: Strategy & Direction Define and lead global data strategy Global Commercial (GCO) roadmap, including evaluation of emerging data sources, vendor capabilities, and market trends to expand customer, market and engagement insights Own commercial data sourcing approach, including vendor selection, contracting approach, and onboarding requirements, ensuring alignment to priority commercial use cases Manage external commercial data vendor portfolio, overseeing vendor relationships, spend, and performance to ensure delivery against contractual commitments and business expectations Enforce data contract frameworks and SLA performance standards, proactively monitoring vendor delivery, identifying risks and driving corrective actions or adjustments (e.g, renegotiation) to ensure data quality, timeliness, and reliability Drive ongoing vendor optimization and rationalization, identifying opportunities to consolidate vendors, eliminate underperforming sources and improve cost efficiency and data effectiveness Own and maintain the commercial data inventory, ensuring all data assets are accurately documented, discoverable, and positioned for reuse across commercial use cases Partner with CX data master and data management, and enterprise data teams to align on ingestion, integration and governance standards, ensuring commercial data assets are scalable, interoperable and compliant Drive adoption of GCO standardized data governance, stewardship, and quality practices to improve reliability, reduce manual intervention, and enable trusted data capabilities globally. Monitor commercial data capability performance across teams to identify optimization opportunities and ensure data quality, reliability, and governance standards meet franchise and global needs. Use insights and feedback from franchise leaders, CX team partners, and Global Capability Owners to continuously learn and refine ways of working and priorities. Model best practices, influencing ways of working, and contributing to thought leadership within the team. Collaboration Partner with Enterprise Data Governance teams to align on data standards, policies, definitions and shape the adoption of consistent data practices across Jazz. Lead cross-functional alignment on global data strategy and data capabilities, working with Franchise, Medical Affairs, Market Access, and CXO leaders to ensure initiatives support organizational goals. Partner with Procurement and Legal to define and manage 3rd party data contracts, ensuring optimized spend, strong contractual protections and consistent delivery of high-quality data in alignment with SLAs. Share insights, risks, and lessons learned with CX peers and team leadership to support alignment and continuous improvement. Collaborate with Data Enablement & Platforms peers to ensure global data strategy, data standards and policies, and data capability approaches are integrated and consistent. Represent Global Commercial Data Strategy in team planning discussions, ensuring franchise needs, dependencies and constraints are clearly communicated and reflected in team priorities. Required Knowledge, Skills, and Abilities Technical Skills Strong understanding of the Data Enablement & Platforms team and how team solutions support global needs and priorities. Ability to translate strategy into actionable plans, guide team execution, and make informed tradeoffs based on performance, risk, and business impact. Familiarity with master data management platforms, data governance tools, and commercial data architectures. Experience with external commercial data sourcing, including structuring high-quality vendor agreements with defined SLAs, control frameworks, and data validation checks. Strong governance and translation skills to enable a trusted data foundation supporting analytics, omnichannel, and Commercial AI priorities. Business Skills Digital-first Mindset - Ability to look for opportunities to streamline and improve the customer experience and Jazz performance through digital tools, data and automation to create better, faster and more scalable outcomes. Global Mindset - Ability to look beyond team boundaries and make choices that advance the broader business, balancing local needs with global-level impact even when it may have personal implications. Problem Solving - Ability to break down complexity, identify root causes, and experiment with solutions using an adaptive, learning-oriented approach. Adoption - Ability to quickly embrace new tools, new WoW, and behaviors applying with confidence and practical improvement. Continuous Improvement - Ability to regularly improve processes/capabilities through reflection and iteration, generates new options and approaches when constraints exist, growth mindset, challenges status quo. Required/Preferred Education and Licenses Qualifications: Bachelor's degree in business, healthcare, technology, or related field. 8+ years of experience in commercial data strategy or data sourcing within a pharmaceutical organization. Demonstrated experience with external data sourcing and vendor management, including contract negotiation, SLA oversight, and performance optimization of third-party data vendors. Strong understanding of commercial data domains (e.g., HCP/HCO, patient, payer) and how they support business needs in pharma. Experience with data cataloging or data inventory tools. Preferred / Additional Qualifications: Advanced degree (MBA or relevant graduate degree) preferred. Experience in pharmaceutical or healthcare industries preferred. Experience working in the capability operating model Experience partnering with enterprise platform teams or global capability teams supporting digital and operational capabilities. Experience working in rare disease or specialty brands, with strong understanding of unique stakeholder dynamics. Working Requirements: 20 to 30% travel will be required. Jazz Expected Behaviors Demonstrates ownership and accountability, taking responsibility for outcomes and driving work forward with urgency, clarity, and a focus on impact. Leads with curiosity and a Growth Mindset, actively exploring user needs, emerging technologies, and new ways of working to elevate capability and innovation. Embraces change as a learning opportunity, adapting quickly, modeling resilience, and helping others navigate dynamic environments. Acts with a One Jazz mindset, prioritizing enterprise value, breaking down silos, and building strong, trust-based partnerships across teams. Delivers high performance results, setting ambitious goals, challenging assumptions, and consistently driving measurable business impact. Models inclusive, collaborative leadership, creating space for diverse perspectives and empowering others to contribute their best work. Invest in continuous learning, developing personal skills while coaching and elevating the capabilities of colleagues and cross functional partners. Navigates ambiguity with confidence, using sound judgment, data, and user insights to make informed decisions even when information is incomplete. Communicates with clarity and influence, simplifying complexity, aligning stakeholders, and ensuring shared understanding of priorities and outcomes. . click apply for full job details

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Medical Science Liaison (MSL) position serves as the primary field-based scientific expert for Jazz Pharmaceuticals' products. The MSL will establish and maintain scientific and clinical relationships with medical professionals, researchers, and other members of the scientific community in the therapeutic area of Sleep Medicine/Neuroscience. MSLs will also mentor and manage group and individual projects. In conjunction with the National Director, Medical Science Liaisons, Associate Director, Medical Science Liaisons, and Regional Medical Directors, the Medical Science Liaison team will integrate their scientific expertise and knowledge in all interactions and ensure compliant and successful scientific communication and education in disease states of interest to Jazz Pharmaceuticals. This is a field-based position covering California and Hawaii requires professionals with established personal and scientific credibility to interact with thought leaders and academic centers of excellence. Essential Functions/Responsibilities Provide field-based scientific exchange and communication of FDA approved and pipeline products In support of FDA approved products, work within the Medical Science Liaison team's objectives Identify, establish, and maintain scientific relationships with opinion leaders regarding disease-state and product-specific information Facilitate scientific development of pipeline compounds at research centers, and secure the company's presence in the designated therapeutic areas Support the clinical operations organization, as needed, in Jazz Pharmaceuticals sponsored research Serve as primary liaison with investigators interested in developing and performing investigator initiated research Cross-functional nature of role requires close alignment with the Medical Affairs, Commercial, and Clinical Development groups Document and forward reports of adverse events according to Jazz's policy to ensure safe and effective use of Jazz Pharmaceuticals' products Attend and provide scientific support of Medical Affairs activities and scientific sessions at regional and national congress meetings Develop and prioritize solutions to problems, understand relationship between actions and results and able to understand and appreciate needs of customers Proactively seeks out and demonstrates successful peer coaching of other team members Successfully manages at least two large cross-functional projects with demonstrated leadership and collaboration skills while successfully maintaining geographical responsibilities Required Knowledge, Skills, and Abilities Ability to effectively communicate scientific data to both internal and external customers, including opinion leaders and managed care organizations Knowledge of geography and key opinion leaders preferred Thorough understanding of applicable federal and state regulatory requirements for field-based scientific personnel Demonstrated ability to develop trust and relationships with opinion leaders in disease states of interest Collaborative, team-based approach; ability to network and partner with internal and external stakeholders, including commercial and R&D partners, medical opinion leaders, academic institutions, large group practices, managed care organizations, medical directors and pharmacy directors in institutional practices Ability to work evenings and weekends Ability and willingness to travel 60% of work days Valid driver's license and live within 60 miles of a major airport Required/Preferred Education and Licenses An advanced doctorate degree (PharmD, MD, DO, PhD or equivalent) A minimum of 0-2 years of experience in the pharmaceutical industry and/or clinical/research experience (MSL experience preferred) Preference will be given those with experience in Sleep Medicine; however, experience in Neurology, Psychiatry or other relevant backgrounds will be considered Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $160,000.00 - $240,000.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. To power this ambition with both speed and scale, we are embracing a new capability-oriented operating model, allowing business and technology teams to partner side by side in building, advancing, and delivering global capabilities across our enterprise. Cross-functional, empowered Global Capability teams own outcomes-not just outputs-and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you'll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we're building the right things, in the right way, at the right time. The Global Capability Owner, Digital & Web Ops, provides hands-on capability ownership and strategic direction for the Digital & Web Ops team within the Content Development & Deployment team in Global Customer Experience Operations. Digital & Web Ops encompasses the platforms and capabilities that enable personalized interactions across web, CRM, email, and patient-facing applications, supporting seamless omnichannel experiences. Reporting to the Suite Lead, this role serves as the primary Global Capability leader for the Digital & Web Ops team and partners closely with Tech Leads, development teams, Activation and vendor partners to ensure solutions are aligned with capability priorities and enterprise standards. The Global Capability Digital & Web Ops team builds and evolves the digital channels, content delivery systems, and engagement platforms that deliver personalized, compliant experiences across web, CRM, and patient-facing applications. As the Global Capability Digital & Web Ops Owner, you will have primary accountability for developing the Global Capability, roadmap priorities, governance, and measurable outcomes in collaboration with stakeholders for web CMS capabilities, digital channel enablement capabilities, engagement capabilities, and patient apps, ensuring capabilities deliver meaningful, measurable impact for users and the business. Essential Functions/Responsibilities Key Responsibilities: Global Capability Strategy & Roadmap Ownership Define and articulate the capability vision, and outcomes aligned to global and franchise priorities in collaboration with key stakeholders. Own and continuously evolve the Digital & Web Ops roadmap, making prioritization and trade-off decisions to add the most value based upon user feedback. Translate business needs into capability solutions with measurable success metrics that drive impact across franchises and the business. Define and standardize channel activation frameworks across email, web, media, patient applications, and other engagement touchpoints. Own web governance and content management across branded and unbranded properties (standards, templates, publishing workflows, compliance). Collaboration Connect business stakeholders and the Digital & Web Ops global capability team, ensuring requirements are clearly defined and aligned to strategically important business outcomes and success metrics. Partner closely with the Tech Lead to align business priorities with technical feasibility and delivery sequencing, ensuring trade-offs support agreed business outcomes. Partner closely with the Suite Lead to align capability priorities, scope and roadmap decisions with team-level business objectives, ensuring consistent focus on enterprise outcomes and value delivery. Define clear capability requirements, user stories, and acceptance criteria to enable efficient execution and alignment with business partner activity needs. Partner across the Customer Experience Organization to ensure seamless integration and influence ongoing capability evolution to support scalability, flexibility, and compliance requirements. Maximize enterprise commercial ROI by delivering integrated omnichannel performance insights that inform budget allocation, channel optimization, and portfolio prioritization decisions for senior leadership. Partner with Activation Leads as the primary interface for new capabilities, aligning on priorities and driving adoption of new capabilities across franchises and functions. User-Centered Solution Development Leverage user insights and engagement data to shape Digital & Web Ops capabilities that drive an improved customer experience (for both internal and external users). Lead discovery efforts, engaging directly with users and key stakeholders to deeply understand their needs, validate business value, and assess technical feasibility prior to development. Delivery, Optimization & Value Realization Partner across Global Capability teams to deliver scalable, reusable Digital & Web Ops capabilities. Monitor capability adoption, outcome KPIs and engagement metrics to inform backlog prioritization and continuous improvement. Develop and manage documentation (PRDs, user stories, discovery artifacts), and sprint planning in partnership with the Tech Lead and development teams. Drive experimentation to improve Web CMS Capability, Digital Channel Enablement Capabilities, Engagement Capabilities, and Patient Apps outcomes. Leverage outcome metrics to articulate the capability's value proposition and its impact, promoting capability awareness across CX operations and foster a culture of engagement and feedback in partnership with Activation. Required Knowledge, Skills, and Abilities Technical Skills Experience designing scalable capability frameworks, prioritization logic, and governance standards. Strong understanding of web content management systems (e.g., Drupal), digital channel enablement tools (e.g., SEO/SEM, social media), and patient-facing digital applications. Knowledge of digital channel activation, web governance, CRM-driven personalization, and compliant digital engagement frameworks, including how platform configuration and integration design impact campaign execution, patient journey continuity, and engagement quality. Experience working within Agile product development and product operating models. Experience with tools such as JIRA, Confluence, or similar product management and collaboration platforms. Experience using AI, automation, or agentic workflows to enhance learning design, delivery, or learning operations Experience partnering with end users across product discovery, design, and deployment. Business Skills Customer Journey Understanding - ability to see customer's end-to-end experience clearly and use it on an ongoing basis for go to market strategic, tactical and measurement decisions, while anticipating needs across touchpoints. Make practical decisions that improve journey and outcomes. Cross functional Matrix Collaboration - ability to work fluidly across teams and reporting lines respecting SME, coordinating shared work, ensuring progress even when accountability is distributed - supporting decisions with professional alignment and focus on collective success. Deeply understands and values unique capabilities and perspectives of diverse functions. Problem Solving - ability to break down complexity, identify root causes, and experiment with solutions using an adaptive, learning oriented approach. Managing Competing Priorities - ability to navigate shifting demands with clarity and adaptability, focusing effort where it creates the greatest future impact while keeping work moving. Decision Making - ability to make transparent, criteria-based decisions by weighing options, risks, and implications and aligning others around the path forward. Continuous Improvement - ability to regularly improve processes/products through reflection and iteration, generates new options and approaches when constraints exist, growth mindset, challenges status quo. Required/Preferred Education and Licenses Qualifications: Bachelor's degree in business, technology, marketing, science . click apply for full job details

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. The Associate Director, Learning & Development, Marketing Excellence, Global Capability Op Model & Data is responsible for designing, developing, and delivering high-impact marketing excellence training programs, as well as helping teams understand the Global Capability Operating Model and how different data sets are structured, governed, and intended to be used across Jazz. These programs will equip marketing teams with the skills, judgement and discipline needed to drive strong brand strategy, effective planning, high-quality execution and measurement. It will also focus on improving clarity, consistency, and confidence in how teams work in the Global Capability Operating model and how they access, interpret and apply data. This role reports to the Director of L&D Commercial Excellence and will partner with brand and franchises marketing teams and Global Capability and Data & Enablement teams to translate complex concepts into practical, role based learning. Essential Functions/Responsibilities Key Responsibilities: Own and execute the enterprise learning and adoption strategy for Marketing Excellence capabilities, establishing global curricula, capability development pathways, and role-based learning experiences that progress from foundational to advanced levels and align with commercial priorities, capability roadmaps, and transformation initiatives. Serve as the strategic advisor to Commercial Leadership, Global Capability leaders, and franchise leadership on marketing capability development priorities and organizational readiness. Design and scale role-based onboarding and capability development programs that strengthen core marketing excellence skills-including brand strategy, insight-driven planning, executional excellence, analytics, and decision-making-by translating frameworks, playbooks, and best practices into practical learning experiences. Lead enterprise adoption of Marketing Excellence standards, new ways of working, and customer engagement models through integrated learning, performance consulting, change management, and capability-building interventions that drive sustained behavior change, operational excellence, and business readiness. Partner with Global Capability, Commercial, Analytics, Brand, and Data & Enablement leaders to develop learning solutions that build understanding and adoption of the Global Capability Operating Model, including roles, responsibilities, decision rights, and enterprise ways of working. Develop and oversee learning programs that enable marketers to understand, access, interpret, and appropriately apply commercial data assets, including data governance principles, ownership models, access requirements, limitations, and intended business use. Present capability insights, adoption metrics, risks, recommendations, and organizational readiness assessments to executive leadership teams. Facilitate leadership alignment around capability evolution, organizational readiness, and performance improvement opportunities. Establish measurement frameworks to assess learning effectiveness, capability adoption, behavior change, and organizational impact; leverage stakeholder feedback, performance metrics, and emerging industry trends to continuously evolve learning priorities and programs. Build organizational capability within the Learning & Development function through mentoring, knowledge sharing, and best-practice development. Collaboration Collaborate cross functionally with Franchises, Customer Insights & Analytics, Legal, and Compliance to ensure marketing excellence content is accurate, practical, and compliant Collaborate cross functionally with Global Capability Teams, DEC, and Compliance partners to ensure accuracy, alignment, and appropriate use guidance. Collaborate with adjacent L&D team members to ensure alignment across curricula. Engage regional stakeholders to drive consistent adoption while accounting for local needs. Share insights, risks, and lessons learned with CX peers and team leadership to support alignment and continuous improvement. Required Knowledge, Skills, and Abilities Technical Skills Strong understanding of commercial marketing models, brand planning, and core marketing capabilities. Strong understanding of the product operating model, including design, key roles and ways of working. Solid working knowledge of commercial data concepts, including different data types, purpose and limitations. Expertise in adult learning principles, instructional design, content development and training delivery Proficient in learning management systems (LMS), virtual training tools and Microsoft Office Suite Proven experience designing and delivering role based training using adult learning principles . Ability to operate effectively in a matrixed, enterprise environment . Experience developing training metrics and measuring learning impact and outcomes. Comfort facilitating sessions for both individual contributors and leaders. Business Skills Strategic Storytelling- Ability to craft purposeful, compelling narratives that make sense of change, inspire action, and align people around a shared direction. Influence Without Authority - Ability to move work forward, shape decisions and drive outcomes through collaboration and trust rather than formal power. Managing Competing Priorities- Ability to navigate shifting demands with clarity and adaptability, focusing effort where it creates the greatest future impact while keeping work moving. Adoption - Ability to quickly embrace new tools, new WoW, and behaviors applying with confidence and practical improvement. Continuous Improvement - Ability to regularly improve processes/products through reflection and iteration, generates new options and approaches when constraints exist, growth mindset, challenges status quo. Stakeholder Inspiration & Influence - Ability to engage, motivate, and influence stakeholders at all levels, building alignment, commitment, and momentum to drive initiatives forward. Required/Preferred Education and Licenses Qualifications: Bachelor's degree in business, healthcare, technology, or related field. 10 years of industry experience in marketing, preferably in specialty pharmaceuticals/biotech, data and/or IT related roles 2+ years of experience in training, with a proven track record of developing and delivering engaging training solutions using adult learning principles and distance learning methodologies. Preferred / Additional Qualifications: Advanced degree (MBA or relevant graduate degree) preferred. Leadership experience in marketing preferred, including strategy development and cross-functional collaboration to drive marketing effectiveness and capability building. Experience working in a product operating model. Experience in healthcare, pharmaceutical, or other highly regulated industries preferred. Working Requirements: 50-60% travel will be required. Jazz Expected Behaviors Demonstrates ownership and accountability, taking responsibility for outcomes and driving work forward with urgency, clarity, and a focus on impact. Leads with curiosity and a Growth Mindset, actively exploring user needs, emerging technologies, and new ways of working to elevate capability and innovation. Embraces change as a learning opportunity, adapting quickly, modeling resilience, and helping others navigate dynamic environments. Acts with a One Jazz mindset, prioritizing enterprise value, breaking down silos, and building strong, trust-based partnerships across teams. Delivers high performance results, setting ambitious goals, challenging assumptions, and consistently driving measurable business impact. Models inclusive, collaborative leadership, creating space for diverse perspectives and empowering others to contribute their best work. . click apply for full job details

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: Building Global Capabilities in a Capability Operating Model to Power Our Business: At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. To power this ambition with both speed and scale, we are embracing a new capability-oriented operating model, allowing business and technology teams to partner side by side in building, advancing, and delivering global capabilities across our enterprise. Cross-functional, empowered Global Capability teams own outcomes-not just outputs-and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you'll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we're building the right things, in the right way, at the right time. The Senior Director, Commercial Data Enablement & Platforms plays a critical role in shaping how Jazz enables data-driven decision-making across the enterprise. This role is responsible for partnering with the Technology Domain Lead (in the Digital Enterprise Capabilities organization) to drive the development of a unified, governed commercial data foundation, ensuring customer, market, and engagement data are integrated, trusted, and accessible to power analytics, insights, and personalized experiences. It goes beyond data management to proactively define how data is scaled as a strategic asset, establishing the platforms, standards, and governance required to deliver high-quality data capabilities that support analytics, orchestration, and AI-driven capabilities. As a senior strategic partner to franchise, analytics, and technology leaders, this role embeds commercial data enablement into how Jazz operates, connecting data across customer types, enabling 360-degree views, and supporting seamless, coordinated execution across marketing, analytics, and customer engagement. This role will report to the head of Customer Insights & Data in Customer Experience Operations and directly leads a team that includes: - An individual focused on Global Commercial Data Strategy, responsible for data sourcing, vendor management, and aligning data capabilities to business priorities across analytics, activation, and customer engagement - The Global Capability Owners for Data Master (US) and Data Master & Management (EUR/INT), responsible for building and maintaining centralized source of truth for commercial HCP, HCO, payer, patient, consent data masters - The Global Capability Owners for Data Management acts as the primary interface for franchise and functions, addressing data-related needs, overseeing data quality and overseeing the development of customer 360 capabilities, including for specialty pharmacy / specialty distributor data - The Global Capability Owners for HCP/HCO Data Management and Payer/Patient Data Management, responsible for delivering unified, trusted, and scalable commercial data assets (C360 for HCP, HCO, Payer, Patient) that enable analytics, AI, and omnichannel engagement At Jazz, we believe that effective people leadership is essential to our success. Our people managers play a vital role in creating an environment where teams thrive, and individuals reach their full potential. Jazz invests in people managers to equip them to drive performance, grow individuals, and create belonging. As a result, Jazz people managers champion a culture of collaboration, inclusion, and belonging, ensuring that everyone feels heard and valued. They connect with their teams on a personal level, understanding their unique needs and motivations and providing personalized support to empower every team member to thrive. Essential Functions/Responsibilities Key Responsibilities: Leadership, Strategy and Vision Set the vision, multi-year strategy, capability roadmaps for the Commercial Data Enablement & Platforms team, aligned to enterprise CX priorities and the capability operating model. Define and govern a scalable, centralized data operating model for commercial data, including data sourcing, ingestion, standardization, governance, and quality frameworks to enable consistent, trusted data across brands, markets, and functions. Establish and maintain commercial data standards that enable scalability, interoperability, and reuse while reducing duplication, rework, and fragmentation across systems and teams. Align commercial data to enterprise-defined governance frameworks, ensuring effective stewardship, data quality and lifecycle management to strengthen trust, usability, and adoption. Own budget and resource allocation, making investment decisions across capabilities and teams to maximize impact and long-term value. Set and evolve team vision and strategy, aligned to Customer Insights & Data priorities and Jazz objectives. Translate franchise, functional, regional and customer strategies into clear priorities. Define and govern how commercial data capabilities should mature over time, balancing near-term execution needs with long-term standardization, scalability, and reuse (in partnership with Domain and Technical Domain Leads for Customer Insights & Data). Partner with the Data, Analytics & Insights Domain Lead and Technical Suite Lead on resource planning, capability development, technology roadmap, and evolution of the operating model as data capabilities mature. Own and evolve the Commercial Data Enablement & Platforms Suite vision and strategy, aligned to domain strategy and global objectives. People Management Partner with CX and DEC Head of Customer Insights & Data on resource planning, talent strategy, and capability development, including attracting, developing, and retaining high-performing data talent as capabilities and the operating model evolve. Lead and develop Team Leads, reinforcing clear decision rights, accountability, and performance expectations. This includes: CX Global Data Strategy lead, responsible for defining and executing the global commercial data acquisition strategy, ensuring robust agreements with 3rd party data vendors, and managing the commercial data inventory to enable consistent, high-quality use of data across CX CX Global Capability Owner, Data Master (US), accountable for delivering accurate, standardized master data management (MDM) solutions across US commercial domains, enabling trusted source of truth for customer data CX Global Capability Owner, Data Master & Management (EUR/INT), accountable for delivering standardized and high-quality commercial data across EUR/INT markets, aligned to enterprise standards while addressing regional requirements to support reliable, compliant and interoperable customer data CX Global Capability Owner, Data Management Lead, accountable for overseeing delivery of high-quality commercial data capabilities enabling 360-degree customer views across SP/SD, HCP, HCO, Payer, and Patient, and ensuring effective execution of the end-to-end data lifecycle from ingestion, quality monitoring, and consumption across downstream platforms CX Global Capability Owner, HCP/HCO Data Management, accountable for delivery of high-quality HCP / HCO data assets, supporting with data ingestion, quality monitoring and ongoing maintenance of customer 360 for HCP/HCO data CX Global Capability Owner, Patient and Payer Data Management, accountable for delivery of high-quality patient and payer data assets, supporting with data ingestion, quality monitoring and ongoing maintenance of customer 360 for Patient/Payer Provide executive oversight of end-to-end data operations, including offshore team/MSP-managed execution of data quality monitoring and build, governance adherence, vendor performance, and continuous improvement of data availability and reliability. Manage vendor partners, ensuring clear accountability, quality delivery and alignment to objectives. Foster a high performance-driven culture of collaboration, learning, and continuous improvement across the team. Cross-Functional & Regional Alignment Partner closely with the Activation Leads to ensure user needs, readiness, enablement . click apply for full job details

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Medical Science Liaison (MSL) position serves as the primary field-based scientific expert for Jazz Pharmaceuticals' products. The MSL will establish and maintain scientific and clinical relationships with medical professionals, researchers, and other members of the scientific community in the therapeutic area of Sleep Medicine/Neuroscience. MSLs will also mentor and manage group and individual projects. In conjunction with the National Director, Medical Science Liaisons, Associate Director, Medical Science Liaisons, and Regional Medical Directors, the Medical Science Liaison team will integrate their scientific expertise and knowledge in all interactions and ensure compliant and successful scientific communication and education in disease states of interest to Jazz Pharmaceuticals. This is a field-based position covering California and Hawaii requires professionals with established personal and scientific credibility to interact with thought leaders and academic centers of excellence. Essential Functions/Responsibilities Provide field-based scientific exchange and communication of FDA approved and pipeline products In support of FDA approved products, work within the Medical Science Liaison team's objectives Identify, establish, and maintain scientific relationships with opinion leaders regarding disease-state and product-specific information Facilitate scientific development of pipeline compounds at research centers, and secure the company's presence in the designated therapeutic areas Support the clinical operations organization, as needed, in Jazz Pharmaceuticals sponsored research Serve as primary liaison with investigators interested in developing and performing investigator initiated research Cross-functional nature of role requires close alignment with the Medical Affairs, Commercial, and Clinical Development groups Document and forward reports of adverse events according to Jazz's policy to ensure safe and effective use of Jazz Pharmaceuticals' products Attend and provide scientific support of Medical Affairs activities and scientific sessions at regional and national congress meetings Develop and prioritize solutions to problems, understand relationship between actions and results and able to understand and appreciate needs of customers Proactively seeks out and demonstrates successful peer coaching of other team members Successfully manages at least two large cross-functional projects with demonstrated leadership and collaboration skills while successfully maintaining geographical responsibilities Required Knowledge, Skills, and Abilities Ability to effectively communicate scientific data to both internal and external customers, including opinion leaders and managed care organizations Knowledge of geography and key opinion leaders preferred Thorough understanding of applicable federal and state regulatory requirements for field-based scientific personnel Demonstrated ability to develop trust and relationships with opinion leaders in disease states of interest Collaborative, team-based approach; ability to network and partner with internal and external stakeholders, including commercial and R&D partners, medical opinion leaders, academic institutions, large group practices, managed care organizations, medical directors and pharmacy directors in institutional practices Ability to work evenings and weekends Ability and willingness to travel 60% of work days Valid driver's license and live within 60 miles of a major airport Required/Preferred Education and Licenses An advanced doctorate degree (PharmD, MD, DO, PhD or equivalent) A minimum of 0-2 years of experience in the pharmaceutical industry and/or clinical/research experience (MSL experience preferred) Preference will be given those with experience in Sleep Medicine; however, experience in Neurology, Psychiatry or other relevant backgrounds will be considered Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $160,000.00 - $240,000.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .