Merchants Bank of Indiana
Carmel, Indiana
Description: The SVP, Chief Compliance Officer , serves as the senior executive responsible for leading the organization's compliance team and for developing, implementing, and overseeing the organization's enterprise-wide compliance program across all banking and mortgage operations. This role ensures the company maintains full compliance with federal and state banking laws, mortgage regulations, consumer protection requirements, and internal policies. The CCO acts as a trusted advisor to executive leadership and the Board of Directors, providing strategic direction, regulatory insight, and risk mitigation recommendations to safeguard the company's reputation and ensure operational integrity. This role delivers proactive oversight, timely identification and remediation of issues, and consistent adherence to federal and state requirements, resulting in clean audit and examination outcomes, reducing the potential for consumer harm, and well-controlled products and processes. The CCO fosters a culture of compliance, equips business leaders with clear guidance, and provides transparent, insightful reporting to executive management and the Board-ultimately safeguarding the company's reputation, financial stability, and long-term regulatory standing. After one year as our SVP, Chief Compliance Officer, you will know you were successful if you are able to handle the following confidently and independently. Enterprise Compliance Leadership Lead the design, execution, and continuous improvement of the enterprise compliance management system (CMS) for both banking and mortgage business lines. Serve as the primary liaison to federal and state regulators (e.g., FDIC, Indiana Department of Financial Institutions, and CFPB). Provide regular reporting to the Board of Directors and executive leadership on compliance risk, examination results, emerging issues, and key metrics. Regulatory Compliance Oversight Ensure compliance with all applicable regulations, including but not limited to: Banking: BSA/AML, UDAP/UDAAP, EFTA, FCRA, FDCPA, GLBA, Reg B, Reg E, Reg CC, Reg DD Mortgage: RESPA, TILA/Reg Z, HMDA, ECOA, SAFE Act, TCPA, Fair Lending, and disclosure laws Monitor legislative and regulatory changes; assess impact and lead implementation plans across the organization. Compliance Program Development Oversee policies, procedures, training programs, testing and monitoring activities, complaint management, and issue remediation. Develop and maintain risk assessment methodologies for banking and mortgage processes. Partner with business leaders to embed compliance controls into products, operations, and customer interactions. CRA, Fair Lending & Consumer Compliance Strategy Provide executive oversight of CRA performance, fair lending risk, HMDA and CRA data integrity, and consumer protection compliance. Draft and update as needed the organization's CRA Strategic Plan. Work with business line leaders to establish goals under the organization's CRA Strategic Plan and community development initiatives. Ensure robust fair lending analytics, data reviews, and targeted monitoring activities Schedule and track Community Development service and investment activities through the company's MPACT program. Regulatory Examinations & Audits Prepare the organization for regulatory exams, internal audits, and independent reviews. Coordinate exam activities, responses, documentation, and remediation efforts. Ensure timely resolution of findings and sustainable corrective action plans. Risk Management & Governance Identify compliance risks and work proactively with senior leaders to implement mitigation strategies. Chair the organization's Compliance Committee, whose membership includes key executive leaders. Team Leadership Lead, mentor, and develop all Compliance team members. Establish performance goals, succession plans, and a culture of collaboration and accountability. Requirements: What we are looking for Experience 12+ years of progressive compliance, risk, regulatory, or legal experience within the banking and/or mortgage industry. Deep knowledge of federal and state banking and mortgage regulations. Experience interfacing with regulators and managing examinations. Prior leadership of a compliance function or large compliance team. Skills & Competencies Strong leadership presence with ability to influence at all levels. Exceptional knowledge of regulatory frameworks and consumer protection requirements. Strategic thinker with a practical, solutions-oriented mindset. Excellent communication, presentation, and relationship-building skills. High integrity, judgment, and organizational awareness. Core Competencies Executive Leadership Strategic Risk Management Regulatory Expertise Operational Excellence Ethical Decision Making Change Management Collaboration and Business Partnership Education Bachelor's degree required, advanced degree in Law, Business, Finance, or related field preferred. JD or CRCM certification strongly preferred. About Merchants Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (). For more information read the entire article here . PM20 PIc00b22905bcd-8469
Description: The SVP, Chief Compliance Officer , serves as the senior executive responsible for leading the organization's compliance team and for developing, implementing, and overseeing the organization's enterprise-wide compliance program across all banking and mortgage operations. This role ensures the company maintains full compliance with federal and state banking laws, mortgage regulations, consumer protection requirements, and internal policies. The CCO acts as a trusted advisor to executive leadership and the Board of Directors, providing strategic direction, regulatory insight, and risk mitigation recommendations to safeguard the company's reputation and ensure operational integrity. This role delivers proactive oversight, timely identification and remediation of issues, and consistent adherence to federal and state requirements, resulting in clean audit and examination outcomes, reducing the potential for consumer harm, and well-controlled products and processes. The CCO fosters a culture of compliance, equips business leaders with clear guidance, and provides transparent, insightful reporting to executive management and the Board-ultimately safeguarding the company's reputation, financial stability, and long-term regulatory standing. After one year as our SVP, Chief Compliance Officer, you will know you were successful if you are able to handle the following confidently and independently. Enterprise Compliance Leadership Lead the design, execution, and continuous improvement of the enterprise compliance management system (CMS) for both banking and mortgage business lines. Serve as the primary liaison to federal and state regulators (e.g., FDIC, Indiana Department of Financial Institutions, and CFPB). Provide regular reporting to the Board of Directors and executive leadership on compliance risk, examination results, emerging issues, and key metrics. Regulatory Compliance Oversight Ensure compliance with all applicable regulations, including but not limited to: Banking: BSA/AML, UDAP/UDAAP, EFTA, FCRA, FDCPA, GLBA, Reg B, Reg E, Reg CC, Reg DD Mortgage: RESPA, TILA/Reg Z, HMDA, ECOA, SAFE Act, TCPA, Fair Lending, and disclosure laws Monitor legislative and regulatory changes; assess impact and lead implementation plans across the organization. Compliance Program Development Oversee policies, procedures, training programs, testing and monitoring activities, complaint management, and issue remediation. Develop and maintain risk assessment methodologies for banking and mortgage processes. Partner with business leaders to embed compliance controls into products, operations, and customer interactions. CRA, Fair Lending & Consumer Compliance Strategy Provide executive oversight of CRA performance, fair lending risk, HMDA and CRA data integrity, and consumer protection compliance. Draft and update as needed the organization's CRA Strategic Plan. Work with business line leaders to establish goals under the organization's CRA Strategic Plan and community development initiatives. Ensure robust fair lending analytics, data reviews, and targeted monitoring activities Schedule and track Community Development service and investment activities through the company's MPACT program. Regulatory Examinations & Audits Prepare the organization for regulatory exams, internal audits, and independent reviews. Coordinate exam activities, responses, documentation, and remediation efforts. Ensure timely resolution of findings and sustainable corrective action plans. Risk Management & Governance Identify compliance risks and work proactively with senior leaders to implement mitigation strategies. Chair the organization's Compliance Committee, whose membership includes key executive leaders. Team Leadership Lead, mentor, and develop all Compliance team members. Establish performance goals, succession plans, and a culture of collaboration and accountability. Requirements: What we are looking for Experience 12+ years of progressive compliance, risk, regulatory, or legal experience within the banking and/or mortgage industry. Deep knowledge of federal and state banking and mortgage regulations. Experience interfacing with regulators and managing examinations. Prior leadership of a compliance function or large compliance team. Skills & Competencies Strong leadership presence with ability to influence at all levels. Exceptional knowledge of regulatory frameworks and consumer protection requirements. Strategic thinker with a practical, solutions-oriented mindset. Excellent communication, presentation, and relationship-building skills. High integrity, judgment, and organizational awareness. Core Competencies Executive Leadership Strategic Risk Management Regulatory Expertise Operational Excellence Ethical Decision Making Change Management Collaboration and Business Partnership Education Bachelor's degree required, advanced degree in Law, Business, Finance, or related field preferred. JD or CRCM certification strongly preferred. About Merchants Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (). For more information read the entire article here . PM20 PIc00b22905bcd-8469
Merchants Bank of Indiana
Richmond, Indiana
Description: The Ag Lending, Loan Quality Administrator will work side-by-side with the Agricultural Loan Officers to assist with quality control, organization, filing, and any other tasks that are necessary. The Agricultural Loan Assistant-Quality Control will also help with other aspects of the bank as needed. A successful person in this role will make sure all closed loans have been reviewed, files are checked for completeness, and all required documentation is accurate. After one year as our Ag Lending, Loan Quality Administrator, you should be able to do the following confidently and independently Check for compliance with all established regulations and guidelines pertaining to documents required for due diligence per credit approval. Review all completed loan documents to ensure all were signed by the customer. Responsible for working within regulatory guidelines and bank policies that are applicable to the area this position supports. Respond to any defects found on any loan review in a timely manner. Responsible for a high level of confidentiality and security while handling company information; verbal and/or written documentation. Responsible for the collection of documentation for various Audits conducted throughout the year. If needed, act as a liaison between the auditor and Ag. Loan personnel. Monitor insurance expiration dates and obtain renewal information from customer if needed. Focus on Ag Community and projecting positive image for bank with current and perspective customer base. Assist with customer requests in the absence of loan officer and be sure that customer receives a level of service that meets or exceeds expectations. Assist in answering the telephone and performing general teller responsibilities as needed. Perform other duties within the bank as deemed necessary by agricultural loan officers to enhance efficiency and balance work loads. Facilitate and assist in any other areas of the bank that may be deemed necessary by management to assure operational soundness and project a positive perception of the bank by its present or perspective customer base. Requirements: What we are looking for Requires a high school diploma or GED. Bachelor's degree desired but not required. Strong Attention to detail required. Must be a self-starter and work on their own as well as a team setting. Proficient knowledge or MS Word, Excel and Outlook required. Agricultural Industry knowledge desired. About Merchants Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (). For more information read the entire article here . PM20 PIb7bc1e7616c0-3865
Description: The Ag Lending, Loan Quality Administrator will work side-by-side with the Agricultural Loan Officers to assist with quality control, organization, filing, and any other tasks that are necessary. The Agricultural Loan Assistant-Quality Control will also help with other aspects of the bank as needed. A successful person in this role will make sure all closed loans have been reviewed, files are checked for completeness, and all required documentation is accurate. After one year as our Ag Lending, Loan Quality Administrator, you should be able to do the following confidently and independently Check for compliance with all established regulations and guidelines pertaining to documents required for due diligence per credit approval. Review all completed loan documents to ensure all were signed by the customer. Responsible for working within regulatory guidelines and bank policies that are applicable to the area this position supports. Respond to any defects found on any loan review in a timely manner. Responsible for a high level of confidentiality and security while handling company information; verbal and/or written documentation. Responsible for the collection of documentation for various Audits conducted throughout the year. If needed, act as a liaison between the auditor and Ag. Loan personnel. Monitor insurance expiration dates and obtain renewal information from customer if needed. Focus on Ag Community and projecting positive image for bank with current and perspective customer base. Assist with customer requests in the absence of loan officer and be sure that customer receives a level of service that meets or exceeds expectations. Assist in answering the telephone and performing general teller responsibilities as needed. Perform other duties within the bank as deemed necessary by agricultural loan officers to enhance efficiency and balance work loads. Facilitate and assist in any other areas of the bank that may be deemed necessary by management to assure operational soundness and project a positive perception of the bank by its present or perspective customer base. Requirements: What we are looking for Requires a high school diploma or GED. Bachelor's degree desired but not required. Strong Attention to detail required. Must be a self-starter and work on their own as well as a team setting. Proficient knowledge or MS Word, Excel and Outlook required. Agricultural Industry knowledge desired. About Merchants Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (). For more information read the entire article here . PM20 PIb7bc1e7616c0-3865