Description: The Loan Operations Specialist supports the daily functions of the Bank's Loan Operations Department, serving to support all commercial and consumer lending functions of the bank. The Loan Operations Department has the major functions of ensuring that the documents created for loan closings are correct and that all loan documents are exception free and the collateral is perfected. The Loan Operations Department also interfaces with the bookkeeping and proof-transit functions areas of the Bank to ensure that all transaction entries (payments, advances, new loan advances, general ledger entries, etc.) are performed correctly and that appropriate general ledger accounts are monitored and balanced. In one year as a Loan Operations Specialist, you will know you were successful if you Supports all departmental functions and assures the departmental objectives are achieved in providing accurate and timely loan documentation, servicing of the loan and maintaining collateral files; closely monitors loan documentation and collateral exceptions to ensure that such items are kept to minimum levels consistent with Bank policy. Meets all pre-established customer services goals particularly by ensuring that loan closing documents are provided to lenders quickly and accurately. Manages the approved pipeline of loans to ensure customer expectations are met or exceeded around the loan closing process. Provide assistance and support to staff in dealing with problems. Supports the resolution of particularly sensitive or complex situations. Ensures that staff members are fully informed of appropriate compliance regulations, legal requirements, policies and procedures, providing on-the-job training, if necessary. Responsible for working within regulatory guidelines and bank policies that are applicable to the areas this position supports. Attend training on applicable subjects when available and appropriate for position. Perform other duties as assigned. Requirements: What we're looking for Minimum of five years of banking experience in the areas of depository services and loan originations, or an educational background that provides a level of knowledge typically gained from five years or more retail lending. High school diploma or GED from an accredited institution, College degree preferred. Requires the ability to successfully multitask and perform accurate, timely work with multiple priorities and deadlines. Must demonstrate strong customer service skills and/or interpersonal and communication skills as well as a strong attention to detail and an exemplary desire to produce top-notch work. Requires a demonstrated working knowledge of basic computer software such as Microsoft Office and Outlook at a moderate level. Previous work experience in loan operations/administration is strongly considered About Merchants Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (). For more information read the entire article here . PM20 PIa49-4114
09/02/2025
Full time
Description: The Loan Operations Specialist supports the daily functions of the Bank's Loan Operations Department, serving to support all commercial and consumer lending functions of the bank. The Loan Operations Department has the major functions of ensuring that the documents created for loan closings are correct and that all loan documents are exception free and the collateral is perfected. The Loan Operations Department also interfaces with the bookkeeping and proof-transit functions areas of the Bank to ensure that all transaction entries (payments, advances, new loan advances, general ledger entries, etc.) are performed correctly and that appropriate general ledger accounts are monitored and balanced. In one year as a Loan Operations Specialist, you will know you were successful if you Supports all departmental functions and assures the departmental objectives are achieved in providing accurate and timely loan documentation, servicing of the loan and maintaining collateral files; closely monitors loan documentation and collateral exceptions to ensure that such items are kept to minimum levels consistent with Bank policy. Meets all pre-established customer services goals particularly by ensuring that loan closing documents are provided to lenders quickly and accurately. Manages the approved pipeline of loans to ensure customer expectations are met or exceeded around the loan closing process. Provide assistance and support to staff in dealing with problems. Supports the resolution of particularly sensitive or complex situations. Ensures that staff members are fully informed of appropriate compliance regulations, legal requirements, policies and procedures, providing on-the-job training, if necessary. Responsible for working within regulatory guidelines and bank policies that are applicable to the areas this position supports. Attend training on applicable subjects when available and appropriate for position. Perform other duties as assigned. Requirements: What we're looking for Minimum of five years of banking experience in the areas of depository services and loan originations, or an educational background that provides a level of knowledge typically gained from five years or more retail lending. High school diploma or GED from an accredited institution, College degree preferred. Requires the ability to successfully multitask and perform accurate, timely work with multiple priorities and deadlines. Must demonstrate strong customer service skills and/or interpersonal and communication skills as well as a strong attention to detail and an exemplary desire to produce top-notch work. Requires a demonstrated working knowledge of basic computer software such as Microsoft Office and Outlook at a moderate level. Previous work experience in loan operations/administration is strongly considered About Merchants Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (). For more information read the entire article here . PM20 PIa49-4114
Description: As an SBA Underwriter within the SBA Lending team, you would be responsible for underwriting new and existing customers, analyzing financial statements, collaboration with banking partners and making loan decisions on SBA Banking customers. In this role, you would be required to manage a pipeline of new credit requests, which includes underwriting and decisioning loan files. The purpose of the SBA Underwriter role is to ensure the bank is booking acceptable loans with acceptable risk profiles based on the bank's credit policy. The SBA Underwriter is expected to make credit decisions within their credit authority and recommend decisions on deals going through loan committee. After one year as our SBA Underwriter, you will know you were successful if you are able to handle the following confidently and independently. Fully underwrite new and existing customers for the bank's SBA Loan Portfolio Complete all new loan underwriting in a timely manner to meet client expectations. Provide updates to Chief Credit Officer and Senior Credit Officer on a regular basis on trends or deals in progress Work as a team player and be considerate of customers, co-workers, and vendors Interact with clients and Account Officers regarding current and exiting customers Risk rate deals which require rating based on knowledge of the customer Other duties as determined to ensure the Underwriting meets the bank's risk standards Requirements: What are we looking for Prior Underwriting experience for Business Banking or SBA lending preferred Knowledge of SBA and various governmental agencies reporting requirements and regulations preferred Proficiency using MS Excel, Word, and Outlook required Strong attention to detail, along with organizational skills required Able to work under pressure and meet deadlines Requires problem solving skills as well as the initiative to troubleshoot and find resolutions Strong verbal and written communication skills needed ABOUT MERCHANTS Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple lines of business, including Federal Housing Administration ("FHA") multi-family housing and healthcare facility financing and servicing; mortgage warehouse financing; retail and correspondent residential mortgage banking; agricultural lending; and traditional community banking. Merchants Bancorp, with $17 billion in assets and $14.1 billion in deposits as of December 31, 2023, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Servicing, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. We are very proud of being recognized both nationally as one of the top-performing public banks in the US. By S&P Global Market Intelligence and locally as a Best Place to work in Indiana for seven consecutive years. Learn more about this read more here. PM20 PI7c751da80e81-3115
09/01/2025
Full time
Description: As an SBA Underwriter within the SBA Lending team, you would be responsible for underwriting new and existing customers, analyzing financial statements, collaboration with banking partners and making loan decisions on SBA Banking customers. In this role, you would be required to manage a pipeline of new credit requests, which includes underwriting and decisioning loan files. The purpose of the SBA Underwriter role is to ensure the bank is booking acceptable loans with acceptable risk profiles based on the bank's credit policy. The SBA Underwriter is expected to make credit decisions within their credit authority and recommend decisions on deals going through loan committee. After one year as our SBA Underwriter, you will know you were successful if you are able to handle the following confidently and independently. Fully underwrite new and existing customers for the bank's SBA Loan Portfolio Complete all new loan underwriting in a timely manner to meet client expectations. Provide updates to Chief Credit Officer and Senior Credit Officer on a regular basis on trends or deals in progress Work as a team player and be considerate of customers, co-workers, and vendors Interact with clients and Account Officers regarding current and exiting customers Risk rate deals which require rating based on knowledge of the customer Other duties as determined to ensure the Underwriting meets the bank's risk standards Requirements: What are we looking for Prior Underwriting experience for Business Banking or SBA lending preferred Knowledge of SBA and various governmental agencies reporting requirements and regulations preferred Proficiency using MS Excel, Word, and Outlook required Strong attention to detail, along with organizational skills required Able to work under pressure and meet deadlines Requires problem solving skills as well as the initiative to troubleshoot and find resolutions Strong verbal and written communication skills needed ABOUT MERCHANTS Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple lines of business, including Federal Housing Administration ("FHA") multi-family housing and healthcare facility financing and servicing; mortgage warehouse financing; retail and correspondent residential mortgage banking; agricultural lending; and traditional community banking. Merchants Bancorp, with $17 billion in assets and $14.1 billion in deposits as of December 31, 2023, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Servicing, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. We are very proud of being recognized both nationally as one of the top-performing public banks in the US. By S&P Global Market Intelligence and locally as a Best Place to work in Indiana for seven consecutive years. Learn more about this read more here. PM20 PI7c751da80e81-3115
Description: Summary: Merchants Bank of Indiana is seeking an experienced multifamily affordable underwriter. The Senior Underwriter is a management role and is responsible for the oversight and development of the Bank's Investment Real Estate Credit Analysts. The Senior Underwriter's team is responsible for ensuring the timely and accurate underwriting of multifamily mortgage loan transactions in accordance with Merchants Bank guidelines. Responsibilities include, but are not limited to, effective onboarding of new credit applications, monitoring the progress of the Credit Anaylsts' underwriting, and review of loan requests prior to Loan Committee submission. The Senior Underwriter will work closely with members of the organization's originations, closing, and servicing teams. This role may take lead on special projects. The Senior Underwriter may have customer interactions with occasional travel to perform site visits. Essential Duties and Responsibilities: Attend new credit kick-off calls, both internally and externally with the client. Lead a team of less experienced underwriters (including training, providing guidance, and delegating and overseeing the timely execution of tasks and transactions) Review approval narratives prior to Loan Committee submission to ensure the application request meets Bank's credit standards and all risks and mitigants are addressed. Manage communications among a diverse mix of internal and external participants including borrowers, equity investors, production, legal (internal and external) and loan approvers. Collaborate with credit analysts to confirm adequacy of due diligence (DD) for the loan file. Work extensively with Microsoft Excel in financial models as it relates to the underwriting and flow of funds on transactions. Alongside of Credit Analysts, review amendment requests and closing documents to ensure clear to close. Attend training on applicable subjects when available and appropriate for position. Perform other duties as assigned. . Requirements: Minimum of four-years underwriting experience required, ideally within the multifamily real estate industry. Ability to analyze real estate projects for feasibility including developing and modeling construction budgets, operating pro formas, reviewing appraisals and other 3rd party reports, analyzing market factors, completing sponsor analysis as well as identifying and mitigating transaction risks. Strong knowledge of or the desire to learn the nuances of affordable housing, bond and LIHTC transactions. Bachelor's degree in finance, real estate, or related field preferred. Requires critical thinking skills and multitasking. Excellent customer service skills in person and on the phone. Excellent skills in working with Microsoft Word, Excel, and Outlook are a requirement. All employees are expected to contribute to the overall success of the organization by performing requested duties regardless of explicit inclusion in the job description or reasonable relation to an employee's primary role. Additionally, all employees must understand and adhere to all federal and state laws and banking regulations and company policies and procedures applicable to assigned job responsibilities, including compliance as appropriate under the Bank Secrecy Act and Anti-Money Laundering regulations. Additionally, all employees are expected to demonstrate the following Core Competencies: Professionalism - acting with responsibility, integrity and accountability; demonstrating consistent trustworthiness and reliability; always remaining flexible, adaptable and willing to accept coaching; building and managing professionally healthy relationships; deliberately managing career decisions; and continually developing awareness of business-related topics. Communication - understanding various active and passive tools and styles and their effects; and exhibiting appropriate, effective, timely use of tools and styles to connect, collaborate, facilitate teamwork and serve customers. Work Quality - demonstrating an ongoing commitment to compliance, safety and security; executing work with efficiency, a sense of urgency and attention to detail; and displaying organized work practices and a results-oriented mindset. Analytical Ability - navigating work-related circumstances with practical, sound reasoning; and demonstrating creativity in problem solving. Leadership - displaying good judgment and certainty in decision making; taking initiative with job-related demands; demonstrating innovative thinking and sound planning with business practices; managing individual performance toward shared organizational goals; and thinking strategically to set and accomplish goals. Merchants Bancorp and its affiliates and subsidiaries are committed to being equal opportunity employers. All job candidates and incumbents will be assessed based on only criteria relevant to successfully performing the job as defined in this job description and as generally accepted in the job's relevant industries. PI
09/25/2021
Full time
Description: Summary: Merchants Bank of Indiana is seeking an experienced multifamily affordable underwriter. The Senior Underwriter is a management role and is responsible for the oversight and development of the Bank's Investment Real Estate Credit Analysts. The Senior Underwriter's team is responsible for ensuring the timely and accurate underwriting of multifamily mortgage loan transactions in accordance with Merchants Bank guidelines. Responsibilities include, but are not limited to, effective onboarding of new credit applications, monitoring the progress of the Credit Anaylsts' underwriting, and review of loan requests prior to Loan Committee submission. The Senior Underwriter will work closely with members of the organization's originations, closing, and servicing teams. This role may take lead on special projects. The Senior Underwriter may have customer interactions with occasional travel to perform site visits. Essential Duties and Responsibilities: Attend new credit kick-off calls, both internally and externally with the client. Lead a team of less experienced underwriters (including training, providing guidance, and delegating and overseeing the timely execution of tasks and transactions) Review approval narratives prior to Loan Committee submission to ensure the application request meets Bank's credit standards and all risks and mitigants are addressed. Manage communications among a diverse mix of internal and external participants including borrowers, equity investors, production, legal (internal and external) and loan approvers. Collaborate with credit analysts to confirm adequacy of due diligence (DD) for the loan file. Work extensively with Microsoft Excel in financial models as it relates to the underwriting and flow of funds on transactions. Alongside of Credit Analysts, review amendment requests and closing documents to ensure clear to close. Attend training on applicable subjects when available and appropriate for position. Perform other duties as assigned. . Requirements: Minimum of four-years underwriting experience required, ideally within the multifamily real estate industry. Ability to analyze real estate projects for feasibility including developing and modeling construction budgets, operating pro formas, reviewing appraisals and other 3rd party reports, analyzing market factors, completing sponsor analysis as well as identifying and mitigating transaction risks. Strong knowledge of or the desire to learn the nuances of affordable housing, bond and LIHTC transactions. Bachelor's degree in finance, real estate, or related field preferred. Requires critical thinking skills and multitasking. Excellent customer service skills in person and on the phone. Excellent skills in working with Microsoft Word, Excel, and Outlook are a requirement. All employees are expected to contribute to the overall success of the organization by performing requested duties regardless of explicit inclusion in the job description or reasonable relation to an employee's primary role. Additionally, all employees must understand and adhere to all federal and state laws and banking regulations and company policies and procedures applicable to assigned job responsibilities, including compliance as appropriate under the Bank Secrecy Act and Anti-Money Laundering regulations. Additionally, all employees are expected to demonstrate the following Core Competencies: Professionalism - acting with responsibility, integrity and accountability; demonstrating consistent trustworthiness and reliability; always remaining flexible, adaptable and willing to accept coaching; building and managing professionally healthy relationships; deliberately managing career decisions; and continually developing awareness of business-related topics. Communication - understanding various active and passive tools and styles and their effects; and exhibiting appropriate, effective, timely use of tools and styles to connect, collaborate, facilitate teamwork and serve customers. Work Quality - demonstrating an ongoing commitment to compliance, safety and security; executing work with efficiency, a sense of urgency and attention to detail; and displaying organized work practices and a results-oriented mindset. Analytical Ability - navigating work-related circumstances with practical, sound reasoning; and demonstrating creativity in problem solving. Leadership - displaying good judgment and certainty in decision making; taking initiative with job-related demands; demonstrating innovative thinking and sound planning with business practices; managing individual performance toward shared organizational goals; and thinking strategically to set and accomplish goals. Merchants Bancorp and its affiliates and subsidiaries are committed to being equal opportunity employers. All job candidates and incumbents will be assessed based on only criteria relevant to successfully performing the job as defined in this job description and as generally accepted in the job's relevant industries. PI