TaskUs

What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Support Representative. As a Customer Support Representative, you will... * Research and resolve issues reported by the client's end-users via phone, email, and chat support. * Manage and maintain a test lab of devices running services to be used for reproducing customer issues. * Document all information on customer interaction according to standard operating procedures. Requirements: * Must have a smartphone device for authentication when logging into the company tools * Must be willing to complete assessments that include a typing test, minimum requirement is 25 wpm * Great communication skills, written and orally * Demonstrate strong abilities to work independently * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Must be at least 18 years of age * Must have at least a High school diploma or GED * Must be willing to participate in a background screening Recommended: * Experience with customer service via phone, email, and live chat support * Experience in customer service, sales, billing, collections, and technical support About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people. In addition to our truly #Ridiculous culture, you'll enjoy benefits like: Outstanding Medical, Dental, Vision and Prescription plans 401k Match Pet Insurance In-house Wellness Coaches Tuition and Professional Development Reimbursement Plans Hundreds of Discounts with the Brands you Love and Use TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Support Representative. As a Customer Support Representative, you will... * Research and resolve issues reported by the client's end-users via phone, email, and chat support. * Manage and maintain a test lab of devices running services to be used for reproducing customer issues. * Document all information on customer interaction according to standard operating procedures. Requirements: * Must have a smartphone device for authentication when logging into the company tools * Must be willing to complete assessments that include a typing test, minimum requirement is 25 wpm * Great communication skills, written and orally * Demonstrate strong abilities to work independently * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Must be at least 18 years of age * Must have at least a High school diploma or GED * Must be willing to participate in a background screening Recommended: * Experience with customer service via phone, email, and live chat support * Experience in customer service, sales, billing, collections, and technical support About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people. In addition to our truly #Ridiculous culture, you'll enjoy benefits like: Outstanding Medical, Dental, Vision and Prescription plans 401k Match Pet Insurance In-house Wellness Coaches Tuition and Professional Development Reimbursement Plans Hundreds of Discounts with the Brands you Love and Use TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Support Representative. As a New Braunfels Customer Support Representative, you will... * Research and resolve issues reported by the client's end-users via phone, email, and chat support. * Manage and maintain a test lab of devices running services to be used for reproducing customer issues. * Document all information on customer interaction according to standard operating procedures. Requirements: * MUST be willing to go to our New Braunfels location. * Must have be able to work Overnight or Weekends * Must be willing to complete assessments that include a typing test, minimum requirement is 25 wpm * Great communication skills, written and orally * Demonstrate strong abilities to work independently both remotely and while in-center * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Must be at least 18 years of age * Must have at least a High school diploma or GED * Must be willing to participate in a background screening Recommended: * Experience with customer service via phone, email, and live chat support * Experience in customer service, sales, billing, collections, and technical support About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people. In addition to our truly #Ridiculous culture, you'll enjoy benefits like: Outstanding Medical, Dental, Vision and Prescription plans 401k Match Pet Insurance In-house Wellness Coaches Tuition and Professional Development Reimbursement Plans Hundreds of Discounts with the Brands you Love and Use TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Support Representative. As a Customer Support Representative, you will... * Research and resolve issues reported by the client's end-users via phone, email, and chat support. * Manage and maintain a test lab of devices running services to be used for reproducing customer issues. * Document all information on customer interaction according to standard operating procedures. Requirements: * Must have a smartphone device for authentication when logging into the company tools * Must be willing to complete assessments that include a typing test, minimum requirement is 25 wpm * Great communication skills, written and orally * Demonstrate strong abilities to work independently * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Must be at least 18 years of age * Must have at least a High school diploma or GED * Must be willing to participate in a background screening Recommended: * Experience with customer service via phone, email, and live chat support * Experience in customer service, sales, billing, collections, and technical support About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people. In addition to our truly #Ridiculous culture, you'll enjoy benefits like: Outstanding Medical, Dental, Vision and Prescription plans 401k Match Pet Insurance In-house Wellness Coaches Tuition and Professional Development Reimbursement Plans Hundreds of Discounts with the Brands you Love and Use TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Support Representative. As a Customer Support Representative, you will... * Research and resolve issues reported by the client's end-users via phone, email, and chat support. * Manage and maintain a test lab of devices running services to be used for reproducing customer issues. * Document all information on customer interaction according to standard operating procedures. Requirements: * Must have a smartphone device for authentication when logging into the company tools * Must be willing to complete assessments that include a typing test, minimum requirement is 25 wpm * Great communication skills, written and orally * Demonstrate strong abilities to work independently * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Must be at least 18 years of age * Must have at least a High school diploma or GED * Must be willing to participate in a background screening Recommended: * Experience with customer service via phone, email, and live chat support * Experience in customer service, sales, billing, collections, and technical support About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people. In addition to our truly #Ridiculous culture, you'll enjoy benefits like: Outstanding Medical, Dental, Vision and Prescription plans 401k Match Pet Insurance In-house Wellness Coaches Tuition and Professional Development Reimbursement Plans Hundreds of Discounts with the Brands you Love and Use TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Support Representative. As a Customer Support Representative, you will... * Research and resolve issues reported by the client's end-users via phone, email, and chat support. * Manage and maintain a test lab of devices running services to be used for reproducing customer issues. * Document all information on customer interaction according to standard operating procedures. Requirements: * Must have a smartphone device for authentication when logging into the company tools * Must be willing to complete assessments that include a typing test, minimum requirement is 25 wpm * Great communication skills, written and orally * Demonstrate strong abilities to work independently * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Must be at least 18 years of age * Must have at least a High school diploma or GED * Must be willing to participate in a background screening Recommended: * Experience with customer service via phone, email, and live chat support * Experience in customer service, sales, billing, collections, and technical support About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people. In addition to our truly #Ridiculous culture, you'll enjoy benefits like: Outstanding Medical, Dental, Vision and Prescription plans 401k Match Pet Insurance In-house Wellness Coaches Tuition and Professional Development Reimbursement Plans Hundreds of Discounts with the Brands you Love and Use TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Support Representative. As a Customer Support Representative, you will... * Research and resolve issues reported by the client's end-users via phone, email, and chat support. * Manage and maintain a test lab of devices running services to be used for reproducing customer issues. * Document all information on customer interaction according to standard operating procedures. Requirements: * Must have a smartphone device for authentication when logging into the company tools * Must be willing to complete assessments that include a typing test, minimum requirement is 25 wpm * Great communication skills, written and orally * Demonstrate strong abilities to work independently * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Must be at least 18 years of age * Must have at least a High school diploma or GED * Must be willing to participate in a background screening Recommended: * Experience with customer service via phone, email, and live chat support * Experience in customer service, sales, billing, collections, and technical support About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people. In addition to our truly #Ridiculous culture, you'll enjoy benefits like: Outstanding Medical, Dental, Vision and Prescription plans 401k Match Pet Insurance In-house Wellness Coaches Tuition and Professional Development Reimbursement Plans Hundreds of Discounts with the Brands you Love and Use TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Support Representative. As a Customer Support Representative, you will... * Research and resolve issues reported by the client's end-users via phone, email, and chat support. * Manage and maintain a test lab of devices running services to be used for reproducing customer issues. * Document all information on customer interaction according to standard operating procedures. Requirements: * Must have a smartphone device for authentication when logging into the company tools * Must be willing to complete assessments that include a typing test, minimum requirement is 25 wpm * Great communication skills, written and orally * Demonstrate strong abilities to work independently * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Must be at least 18 years of age * Must have at least a High school diploma or GED * Must be willing to participate in a background screening Recommended: * Experience with customer service via phone, email, and live chat support * Experience in customer service, sales, billing, collections, and technical support About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people. In addition to our truly #Ridiculous culture, you'll enjoy benefits like: Outstanding Medical, Dental, Vision and Prescription plans 401k Match Pet Insurance In-house Wellness Coaches Tuition and Professional Development Reimbursement Plans Hundreds of Discounts with the Brands you Love and Use TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Support Representative. As a Customer Support Representative, you will... * Research and resolve issues reported by the client's end-users via phone, email, and chat support. * Manage and maintain a test lab of devices running services to be used for reproducing customer issues. * Document all information on customer interaction according to standard operating procedures. Requirements: * Must have a smartphone device for authentication when logging into the company tools * Must be willing to complete assessments that include a typing test, minimum requirement is 25 wpm * Great communication skills, written and orally * Demonstrate strong abilities to work independently * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Must be at least 18 years of age * Must have at least a High school diploma or GED * Must be willing to participate in a background screening Recommended: * Experience with customer service via phone, email, and live chat support * Experience in customer service, sales, billing, collections, and technical support About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people. In addition to our truly #Ridiculous culture, you'll enjoy benefits like: Outstanding Medical, Dental, Vision and Prescription plans 401k Match Pet Insurance In-house Wellness Coaches Tuition and Professional Development Reimbursement Plans Hundreds of Discounts with the Brands you Love and Use TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Support Representative. As a Customer Support Representative, you will... * Research and resolve issues reported by the client's end-users via phone, email, and chat support. * Manage and maintain a test lab of devices running services to be used for reproducing customer issues. * Document all information on customer interaction according to standard operating procedures. Requirements: * Must have a smartphone device for authentication when logging into the company tools * Must be willing to complete assessments that include a typing test, minimum requirement is 25 wpm * Great communication skills, written and orally * Demonstrate strong abilities to work independently * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Must be at least 18 years of age * Must have at least a High school diploma or GED * Must be willing to participate in a background screening Recommended: * Experience with customer service via phone, email, and live chat support * Experience in customer service, sales, billing, collections, and technical support About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people. In addition to our truly #Ridiculous culture, you'll enjoy benefits like: Outstanding Medical, Dental, Vision and Prescription plans 401k Match Pet Insurance In-house Wellness Coaches Tuition and Professional Development Reimbursement Plans Hundreds of Discounts with the Brands you Love and Use TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Support Representative. As a Customer Support Representative, you will... * Research and resolve issues reported by the client's end-users via phone, email, and chat support. * Manage and maintain a test lab of devices running services to be used for reproducing customer issues. * Document all information on customer interaction according to standard operating procedures. Requirements: * Must have a smartphone device for authentication when logging into the company tools * Must be willing to complete assessments that include a typing test, minimum requirement is 25 wpm * Great communication skills, written and orally * Demonstrate strong abilities to work independently * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Must be at least 18 years of age * Must have at least a High school diploma or GED * Must be willing to participate in a background screening Recommended: * Experience with customer service via phone, email, and live chat support * Experience in customer service, sales, billing, collections, and technical support About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people. In addition to our truly #Ridiculous culture, you'll enjoy benefits like: Outstanding Medical, Dental, Vision and Prescription plans 401k Match Pet Insurance In-house Wellness Coaches Tuition and Professional Development Reimbursement Plans Hundreds of Discounts with the Brands you Love and Use TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Support Representative. As a Customer Support Representative, you will... * Research and resolve issues reported by the client's end-users via phone, email, and chat support. * Manage and maintain a test lab of devices running services to be used for reproducing customer issues. * Document all information on customer interaction according to standard operating procedures. Requirements: * Must have a smartphone device for authentication when logging into the company tools * Must be willing to complete assessments that include a typing test, minimum requirement is 25 wpm * Great communication skills, written and orally * Demonstrate strong abilities to work independently * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Must be at least 18 years of age * Must have at least a High school diploma or GED * Must be willing to participate in a background screening Recommended: * Experience with customer service via phone, email, and live chat support * Experience in customer service, sales, billing, collections, and technical support About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people. In addition to our truly #Ridiculous culture, you'll enjoy benefits like: Outstanding Medical, Dental, Vision and Prescription plans 401k Match Pet Insurance In-house Wellness Coaches Tuition and Professional Development Reimbursement Plans Hundreds of Discounts with the Brands you Love and Use TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Support Representative. As a Customer Support Representative, you will... * Research and resolve issues reported by the client's end-users via phone, email, and chat support. * Manage and maintain a test lab of devices running services to be used for reproducing customer issues. * Document all information on customer interaction according to standard operating procedures. Requirements: * Must have a smartphone device for authentication when logging into the company tools * Must be willing to complete assessments that include a typing test, minimum requirement is 25 wpm * Great communication skills, written and orally * Demonstrate strong abilities to work independently * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Must be at least 18 years of age * Must have at least a High school diploma or GED * Must be willing to participate in a background screening Recommended: * Experience with customer service via phone, email, and live chat support * Experience in customer service, sales, billing, collections, and technical support About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people. In addition to our truly #Ridiculous culture, you'll enjoy benefits like: Outstanding Medical, Dental, Vision and Prescription plans 401k Match Pet Insurance In-house Wellness Coaches Tuition and Professional Development Reimbursement Plans Hundreds of Discounts with the Brands you Love and Use TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Support Representative. As a Customer Support Representative, you will... * Research and resolve issues reported by the client's end-users via phone, email, and chat support. * Manage and maintain a test lab of devices running services to be used for reproducing customer issues. * Document all information on customer interaction according to standard operating procedures. Requirements: * Must have a smartphone device for authentication when logging into the company tools * Must be willing to complete assessments that include a typing test, minimum requirement is 25 wpm * Great communication skills, written and orally * Demonstrate strong abilities to work independently * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Must be at least 18 years of age * Must have at least a High school diploma or GED * Must be willing to participate in a background screening Recommended: * Experience with customer service via phone, email, and live chat support * Experience in customer service, sales, billing, collections, and technical support About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people. In addition to our truly #Ridiculous culture, you'll enjoy benefits like: Outstanding Medical, Dental, Vision and Prescription plans 401k Match Pet Insurance In-house Wellness Coaches Tuition and Professional Development Reimbursement Plans Hundreds of Discounts with the Brands you Love and Use TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Support Representative. As a Customer Support Representative, you will... * Research and resolve issues reported by the client's end-users via phone, email, and chat support. * Manage and maintain a test lab of devices running services to be used for reproducing customer issues. * Document all information on customer interaction according to standard operating procedures. Requirements: * Must have a smartphone device for authentication when logging into the company tools * Must be willing to complete assessments that include a typing test, minimum requirement is 25 wpm * Great communication skills, written and orally * Demonstrate strong abilities to work independently * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Must be at least 18 years of age * Must have at least a High school diploma or GED * Must be willing to participate in a background screening Recommended: * Experience with customer service via phone, email, and live chat support * Experience in customer service, sales, billing, collections, and technical support About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people. In addition to our truly #Ridiculous culture, you'll enjoy benefits like: Outstanding Medical, Dental, Vision and Prescription plans 401k Match Pet Insurance In-house Wellness Coaches Tuition and Professional Development Reimbursement Plans Hundreds of Discounts with the Brands you Love and Use TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

So what does a Financial Customer Service Representative really do? Think of yourself as the backbone of the company, not just anyone is qualified for this role! We make sure we get the best of the bests. After all, we are a ridiculously good company with our employees being top-notch. So come on, we need your full concentration on what it's like being a Financial Customer Service Representative. Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you tackle your new tasks for the day, you know that it comes down to being able to provide world-class service to your clients in an accurate, efficient, and respectful manner on every call as measured by different performance metrics. Core Responsibilities: We need someone with an outstanding commitment to customer service, with the work experience to match. We also need someone with at least a high school diploma or GED; an associate's or bachelor's degree is preferred. Experience in handling multi-channel customer support platforms: calls, chat, email & social media. (Must have 2 out of the 4). Someone who is able to work both weekdays and weekends.and is able to work morning, midday and evening shifts. Requirements: Experience with customer service via phone, email and live chat support Experience in Customer Service, Sales, Billing, Collections, and Technical Support is preferred Strong verbal and written communication and comprehension skills. Proficiency in the use of Windows OS, Apple OS X, Microsoft Office, and Google applications Ability to type at least 35+ WPM, and willingness to complete a typing assessment Problem-solving and critical thinking skills with a focus on issue resolution and customer satisfaction. The ability to multitask and has a high attention to detail Self-motivated and able to work independently as well as contribute to cross-functional and global teams Flexibility and ability to quickly adjust to frequent process and information changes About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people. In addition to our truly #Ridiculous culture, you'll enjoy benefits like: Outstanding Medical, Dental, Vision and Prescription plans 401k Match Pet Insurance In-house Wellness Coaches Tuition and Professional Development Reimbursement Plans Hundreds of Discounts with the Brands you Love and Use TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

What does a Work From Home Customer Support Advisor really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Support Advisor...from your home. As a Customer Support Advisor, you will.... * Research and resolve issues reported by the client's end-users via phone, email, and chat support. * Manage and maintain a test lab of devices running services to be used for reproducing customer issues. * Ensure that all log-in and passwords (both internal & external) are kept confidential. * Document all information on customer interaction according to standard operating procedures. Requirements: * Equipment Provided , ethernet connection, and a high speed internet connection * Must be willing to complete computer diagnostics testing to ensure computer and speed requirements within 48 hours of request, providing screenshots to ensure computer requirements are met * Must have a smart phone device * Must be willing to complete an assessment that includes a typing test of 25 wpm * Great communication skills, written and orally * Demonstrate strong abilities to work independently and as a remote team player * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Must be at least 18 years of age * Must have at least a High school diploma or GED * Must be willing to participate in a background screening * This role will be primarily working from home, however, once sites are back open in 2021 the team will be required to visit a site as frequently as once a month in the Rio Grande Valley Area. You will need to be located in the Brownsville area to pick up equipment and report to the site at least once a month. Recommended: *Experience with phone, email and live chat support * Experience in customer service, sales, billing, collections, and technical support About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people. In addition to our truly #Ridiculous culture, you'll enjoy benefits like: Outstanding Medical, Dental, Vision and Prescription plans 401k Match Pet Insurance In-house Wellness Coaches Tuition and Professional Development Reimbursement Plans Hundreds of Discounts with the Brands you Love and Use TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

What does a Work From Home Customer Support Advisor really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Support Advisor...from your home. As a Customer Support Advisor, you will.... * Research and resolve issues reported by the client's end-users via phone, email, and chat support. * Manage and maintain a test lab of devices running services to be used for reproducing customer issues. * Ensure that all log-in and passwords (both internal & external) are kept confidential. * Document all information on customer interaction according to standard operating procedures. Requirements: * Equipment Provided , ethernet connection, and a high speed internet connection * Must be willing to complete computer diagnostics testing to ensure computer and speed requirements within 48 hours of request, providing screenshots to ensure computer requirements are met * Must have a smart phone device * Must be willing to complete an assessment that includes a typing test of 25 wpm * Great communication skills, written and orally * Demonstrate strong abilities to work independently and as a remote team player * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Must be at least 18 years of age * Must have at least a High school diploma or GED * Must be willing to participate in a background screening * This role will be primarily working from home, however, once sites are back open in 2021 the team will be required to visit a site as frequently as once a month in the Rio Grande Valley Area. You will need to be located in the Brownsville area to pick up equipment and report to the site at least once a month. Recommended: *Experience with phone, email and live chat support * Experience in customer service, sales, billing, collections, and technical support About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people. In addition to our truly #Ridiculous culture, you'll enjoy benefits like: Outstanding Medical, Dental, Vision and Prescription plans 401k Match Pet Insurance In-house Wellness Coaches Tuition and Professional Development Reimbursement Plans Hundreds of Discounts with the Brands you Love and Use TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

What does a Work From Home Customer Support Advisor really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Support Advisor...from your home. As a Customer Support Advisor, you will.... * Research and resolve issues reported by the client's end-users via phone, email, and chat support. * Manage and maintain a test lab of devices running services to be used for reproducing customer issues. * Ensure that all log-in and passwords (both internal & external) are kept confidential. * Document all information on customer interaction according to standard operating procedures. Requirements: * Equipment Provided , ethernet connection, and a high speed internet connection * Must be willing to complete computer diagnostics testing to ensure computer and speed requirements within 48 hours of request, providing screenshots to ensure computer requirements are met * Must have a smart phone device * Must be willing to complete an assessment that includes a typing test of 25 wpm * Great communication skills, written and orally * Demonstrate strong abilities to work independently and as a remote team player * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Must be at least 18 years of age * Must have at least a High school diploma or GED * Must be willing to participate in a background screening * This role will be primarily working from home, however, once sites are back open in 2021 the team will be required to visit a site as frequently as once a month in the Rio Grande Valley Area. You will need to be located in the Brownsville area to pick up equipment and report to the site at least once a month. Recommended: *Experience with phone, email and live chat support * Experience in customer service, sales, billing, collections, and technical support About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people. In addition to our truly #Ridiculous culture, you'll enjoy benefits like: Outstanding Medical, Dental, Vision and Prescription plans 401k Match Pet Insurance In-house Wellness Coaches Tuition and Professional Development Reimbursement Plans Hundreds of Discounts with the Brands you Love and Use TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

So what does a Teammate really do? Think of yourself as the backbone of the company, not just anyone is qualified for this role! We make sure we get the best of the bests. After all, we are a ridiculously good company with our employees being the top notch. So come on, we need your full concentration on what it's like being a Teammate Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you tackle your new tasks for the day, you know that it comes down to being able to provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics As a Teammate, you will receive inbound and/or place outbound calls. You will provide accurate and timely responses for inquiries coming through email and live chat support channels. You will filter content from the client's website. You will also perform data and research functions. You will provide support through known basic troubleshooting techniques. You will also manage and resolve customer complaints. You will identify and escalate priority issues. You will route calls to the appropriate resource, when necessary and also document all information on customer interaction according to standard operating procedures. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management So, do you have what it takes to become a Teammate? Requirements: What exactly are we looking for? Well, we need someone who's willing to work on cyclical schedules. Have experience on phone, email and live chat support? That's definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! We're looking for someone who has strong verbal and written communication and comprehension skills. Someone who's computer literate and proficient in the use of Windows OS, Apple OS X, Microsoft Office and Google applications. Can you type at least 30 WPM for voice and 35 WPM for Non-Voice campaigns? That's what we need! We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who's resourceful, able to multitask and has high attention to details will be a great addition to the team. If you're someone who's self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people. In addition to our truly #Ridiculous culture, you'll enjoy benefits like: Outstanding Medical, Dental, Vision and Prescription plans 401k Match Pet Insurance In-house Wellness Coaches Tuition and Professional Development Reimbursement Plans Hundreds of Discounts with the Brands you Love and Use TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!