Home Creations

Location 5705 E 71st St, USA, Tulsa, OK, 74136 Job Category Warranty Employee Type FT Non-Exempt Contact information Name Michael Gardner Phone Email Description Apply Here for Customer Care Service Technician Position: Customer Care Service Technician (Warranty Department) FLSA: Non-exempt Location: Tulsa metro and various locations (indoor and outdoor) Hours: Monday-Friday 8am to 5pm General Purpose: To complete all Customer Care requests for warranty in assigned area of city. Supervision Received : Works under the direct supervision of the Managing Partner or Customer Care Manager. Supervision Exercised: None Essential Duties and Responsibilities: Responsible for conducting homeowner orientations and quality inspections Coordinate customer appointments and ensure satisfaction Present recommendations to Managing Partner Provide status reports on any open service request Follow up on outstanding work orders Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging customers Attend construction meetings and communicate progress reports Attend all staff meetings Interact with customers, vendors, and subcontractors Perform minor repairs in residential homes Any other duties assigned Safety Sensitive Position PI226737d5-

Location 2252 N BROADWAY ST, USA, Moore, OK, Job Category Construction Employee Type FT Non-Exempt Description Position: Construction Assistant Department: Construction FLSA : Non-Exempt Location: 2240 N. Broadway, Moore, Oklahoma 73160, Harrah, Choctaw, and various locations (indoor and outdoor) Hours: Monday-Friday 8am to 5pm General Purpose: To assist the superintendent with construction, maintenance, and lawn maintenance activities. Supervision Received: Works under the direct supervision of the Superintendent/Builder/Construction Manager. Supervision Exercised: None Essential Duties and Responsibilities: Maintain landscaping, yards, shrubs, trees, and watering sod. Help maintain clean streets and gutters. Perform minor touch ups and some activities on punch-list. Responsible for the level of quality in product Comprehend the process of residential construction and use common knowledge Walk every room of every house, every day Ability to deliver houses in the allowed time as set forth by contracts Keep signs upright and orderly Communicate with sub-contractors Lock and unlock doors daily Present recommendations to Builder and Superintendent Attend all staff meetings Any other duties assigned PI297afcb16b37-7386

Description: Position: Customer Care Area Manager (Field Maintenance) Status: Non-Exempt/Hourly Location: Oklahoma City Metro Hours: Monday-Friday 8am to 5pm (some nights & weekends for emergencies) General Purpose: To complete all Customer Care requests in assigned area of city. Supervision Received: Works under the direct supervision of the Director of Customer Care. Compensation: • Base Pay, plus • Performance bonuses • Company Quarterly bonuses • Profit Sharing bonuses • Benefits, including Medical, Dental, Vision, FSA, HSA, Life Insurance, and more options • 401(k) Retirement Savings - match up to 4% Safe Harbor • Company Van, with gas allowance • Company I-pad and I-phone Essential Duties and Responsibilities: • Responsible for conducting home owner orientations and quality inspections • Coordinate customer appointments and ensure satisfaction • Present recommendations to Director of Customer Care • Provide status reports on any open service request • Follow up on outstanding work orders • Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging customers • Attend weekly meetings and communicate progress reports • Attend all staff meetings • Interact with customers, vendors, and subcontractors • Perform minor repairs in residential homes • Any other duties assigned . Requirements: Minimum Qualifications: • Five (5) to ten (10) years of work related experience in warranty, customer care, construction, maintenance or similar field. • High school diploma or GED required • Some college is preferred • Valid Oklahoma driver's license • Clean driving record (must be able to be put on our insurance) • Pre-Employment Drug Screen is required Knowledge, Skills, and Abilities: • Strong Maintenance and repair background • Must have general knowledge of Microsoft Excel • Must have general knowledge of Microsoft Outlook • Must be able to confidently use a smartphone (iPhone) • Must have professional writing skills • Knowledge of basic construction procedures • Ability to coordinate and plan own schedule • Strong organizational and communication skills • Good time management skills • Willingness to be a member of a dedicated team Work Environment: Driving and Outside environment. The noise level is moderate but varies. Physical Demands: Occasionally required to sit and use their fingers, to handle or feel. Occasionally required to stand, walk, reach with arms and hands, and to stoop or kneel. Must be able to carry equipment up to 50 lbs. Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Exposure to outdoor work sites; dirt, dust, fumes, heat, cold, noise, odors, wetness, humidity, and darkness. Some bending stooping, climbing, reaching, crawling, lifting, carrying, and walking. Subject to driving to various locations in varying whether conditions. Tool and Equipment: iPad and iPhone provided, and some hand/power tools. Expectations for all Employees: All employees will support the organization's mission and vision by exhibiting the following behaviors: Excellence and competence Collaboration and innovation Respect and Dedication Accountability and Ownership Keywords: Maintenance, field maintenance, residential maintenance, customer care, field representative, maintenance rep., maintenance representative, regional maintenance, area maintenance Home Creations is an equal opportunity employer. PI