Wisconsin Community Services

Join the WCS Team At WCS, our people make the difference. We're looking for individuals who share our commitment to Respect, Justice, Integrity, and the Pursuit of Excellence-people who value others, do what's right, strive to grow, and bring their best to the work every day. If these values reflect who you are, we'd love to have you join us. Pay Range: $66,400 - $71,600 What We're Looking For Are you a licensed mental health professional who enjoys leading teams, solving problems, and making a meaningful difference in the community? We're looking for a CSP Clinical Coordinator to provide clinical leadership and day-to-day support to our Community Support Program (CSP). In this role, you'll supervise and develop case managers, provide clinical guidance, respond to complex situations, and help ensure participants receive high-quality, person-centered care. This is a great opportunity for an experienced clinician who wants to combine clinical leadership, staff development, community-based care, and hands-on problem solving. What You Bring Master's degree in behavioral science or a related field. Current Wisconsin license as a: Psychologist Marriage and Family Therapist Professional Counselor Clinical Social Worker Previous supervisory experience strongly preferred. Experience working with individuals with mental health and/or substance use disorders. Strong clinical assessment, crisis intervention, and de-escalation skills. Excellent communication, organization, and problem-solving abilities. Ability to build positive relationships with staff, participants, families, and community partners. Commitment to culturally responsive, trauma-informed, and ethical care. Ability to work independently while also being a strong team leader. Valid driver's license, reliable vehicle, and required auto insurance. Ability to meet caregiver background check requirements. What You'll Be Doing As a clinical leader on the CSP team, you'll: Provide clinical supervision, coaching, and day-to-day leadership to CSP case managers. Support hiring, onboarding, training, professional development, and staff performance. Provide clinical and case management services as part of the Assertive Community Treatment (ACT) team. Support referrals, assessments, treatment planning, participant admissions, and discharges. Provide clinical guidance and hands-on support during participant crises. Monitor documentation, assessments, treatment plans, and other requirements to support quality care, compliance, and appropriate billing. Coordinate complex situations involving participants, families, healthcare providers, landlords, employers, and other community partners. Collaborate with Milwaukee County Community Access to Recovery Services (CARS) and other community agencies. Coordinate Chapter 51 commitment extensions and court-related responsibilities as needed. Promote Evidence-Based Practices, Trauma-Informed Care, and ACT fidelity across the program. Help create a supportive, accountable, and collaborative team culture. What to Expect This is a dynamic, hands-on leadership role where no two days are exactly alike. You'll spend your time balancing clinical supervision, team leadership, participant support, crisis response, and community collaboration. You can expect to: Lead and mentor a team of dedicated case managers. Work directly with participants and help staff navigate complex situations. Spend time both in the office and in the community, including participant homes and community settings. Partner with Milwaukee County and a variety of community providers and organizations. Have opportunities to strengthen programs, develop staff, and make a meaningful impact on the people we serve. Work approximately 40 hours per week, generally Monday-Friday, 8:00 a.m.-4:00 p.m. Maintain some flexibility for occasional weekends, holidays, or after-hours hotline coverage based on program needs. Work Environment & Physical Requirements This position combines office-based clinical and administrative work with community outreach, home visits, and meetings. The role requires the ability to navigate stairs and occasionally lift or carry up to 20 pounds when assisting participants. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Why Join Us? At CBMHP, your work goes beyond a job description. You'll have the opportunity to lead a team, support meaningful recovery, and help people build more stable and fulfilling lives in their communities. If you're a compassionate clinician who is ready to take the next step in your leadership career-and you enjoy working in a collaborative, fast-paced environment-we'd love to hear from you. Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . pm21 Compensation details: 0 Yearly Salary PI79a8e6-

Pay Range: $22.00/hr - $25.00/hr Job Summary The Shelter Care Supervisor is responsible for the daily leadership, supervision, safety, compliance, and operations of the WCS Youth Shelter Care Program at Bahiya House. Reporting to the Vice President and working closely with the Assistant Program Director (APD) and Program Director (PD), the Supervisor oversees staff and daily shelter operations, ensures adherence to agency, Milwaukee County, and State of Wisconsin policies and requirements, and maintains a safe, trauma-informed, and supportive environment for youth. The Shelter Care Supervisor provides leadership, guidance, mentoring, and support to staff and youth; promotes accountability and teamwork; participates in Shelter Care leadership meetings; and collaborates with the Vice President, APD, and PD to ensure effective program operations and quality service delivery. The Supervisor serves as a positive role model for both staff and youth and supports the overall success and continuous improvement of the Youth Shelter Care Program. Key responsibilities include: Staff Leadership & Supervision: Provide reflective supervision, coaching, mentoring, conflict management, performance feedback, staff scheduling, shift coverage, and leadership support. Youth Safety & Care: Ensure active supervision, appropriate staffing ratios, therapeutic interactions, confidentiality, medication procedures, intake processes, and accurate youth records. Program Compliance: Ensure adherence to agency policies, Milwaukee County requirements, Wisconsin Department of Children and Families regulations, licensing standards, incident reporting, emergency drills, and required documentation. Daily Shelter Operations: Oversee shift exchanges, communication logs, visitor check-in, facility safety, supplies, food services, keys, equipment, census reporting, and maintenance requests. Programming & Engagement: Coordinate youth activities, educational groups, outings, and community-based programming in collaboration with program leadership. Communication & Collaboration: Maintain effective communication with youth, families, staff, county personnel, schools, service providers, and agency leadership while protecting confidentiality. Quality Assurance & Documentation: Review youth files, reports, medication records, shelter documentation, fob reports, and other records for accuracy and compliance. Incident & Emergency Response: Respond to critical and serious incidents, ensure timely reporting, participate in emergency preparedness, and collaborate with leadership on required corrective actions. Hiring & Staff Development: Assist with recruitment, onboarding, staff meetings, evaluations, performance tracking, and ongoing professional development. On-Call & Operational Support: Participate in after-hours coverage, weekend responsibilities, unannounced shift drop-ins, and provide reasonable shift coverage when needed. Administrative Responsibilities: Support budgeting-related purchasing needs, food and supply procurement, scheduling, performance outcomes, annual planning, and other duties that support successful shelter operations. Overall: This role serves as a key operational leader at the shelter, ensuring staff accountability, youth safety and well-being, regulatory compliance, quality programming, and effective day-to-day operations. Required Qualifications Minimum of 2-3 years of experience working with children or adolescents of a similar age in a 24-hour residential or shelter setting. Minimum of 1 year of supervisory experience, with 2-3 years preferred. High school diploma or GED/HSED required; an associate or bachelor's degree in human services, social work, psychology, or a related field is preferred. Must meet all WCS, funder, and state licensing requirements, including satisfactory professional references, criminal and caregiver background checks, driver's license verification with an acceptable driving record, and completion of a required drug screening. Knowledge, Skills, and Abilities The successful candidate will demonstrate: Knowledge of positive child and youth development and the ability to work patiently and effectively with youth experiencing challenging life circumstances. Ability to remain calm, professional, and supportive when interacting with youth or families during periods of escalation or crisis. Ability to follow oral and written instructions and respond appropriately and effectively to emergency and crisis situations. Strong communication, writing, documentation, and interpersonal skills. Proficiency with computers, electronic documentation systems, Microsoft Word, and other technology platforms required for the position. Strong organizational and time-management skills, with the ability to prioritize and manage multiple responsibilities effectively. Ability to build and maintain positive, collaborative teams and contribute to a supportive work environment. Cultural competency and sensitivity to cultural, ethnic, racial, socioeconomic, and disability-related differences and needs. Knowledge of safety practices and procedures applicable to residential youth settings, including verbal de-escalation and approved physical intervention techniques, when necessary and permitted by policy and training. Ability to exercise sound judgment, maintain confidentiality, and demonstrate professionalism in all interactions. Ability to complete assigned responsibilities and position functions accurately, efficiently, and within required timeframes. Physical Demands This position requires active engagement with youth and may involve walking, standing, bending, and other physical activity while monitoring or interacting with youth in the shelter and community. Ability to lift and carry up to 30 pounds. Must be capable of responding appropriately to emergency situations. In extremely rare circumstances, and only as a last resort when there is an immediate risk of physical harm, staff may be required to utilize approved physical intervention techniques consistent with agency policy, training, and applicable regulations. Valid driver's license and ability to safely operate an agency vehicle are required. Work Environment Work is performed in a state-licensed youth shelter care facility and throughout the surrounding community. Position requires regular movement throughout the shelter and interaction with youth, staff, families, service providers, and community partners. Local travel is required to fulfill essential job functions, including safely transporting youth to school, activities, appointments, and other approved destinations, as well as assisting with youth pick-ups from detention when needed. Must be available to provide coverage and work varying schedules, including weekends, as operational needs require. The position involves working with youth who may have experienced significant trauma and may express trauma through challenging or disruptive behaviors. The successful candidate must be able to maintain a trauma-informed, patient, consistent, and emotionally safe approach in these situations. Wisconsin Community Services is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender identity, national origin, veteran, disability, status or any other characteristic protected by federal, state, or local law. PM21 Compensation details: 22-25 Hourly Wage PId198e191e8af-5889

Join the WCS Team At WCS, our people make the difference. We're looking for individuals who share our commitment to Respect, Justice, Integrity, and the Pursuit of Excellence-people who value others, do what's right, strive to grow, and bring their best to the work every day. If these values reflect who you are, we'd love to have you join us. Pay Range: $62,000 - $93,000 Lead. Coach. Empower. Make a lasting impact. Wisconsin Community Services (WCS) is seeking a Clinical Supervisor to lead our REACH (Reaching, Engaging, and Assisting Children & Families) program, serving youth and young adults through age 22 experiencing acute or crisis-related mental health needs. This is an opportunity to lead a dedicated team, provide meaningful clinical guidance, and help youth and families build stronger, more sustainable futures. What You'll Do Supervise, coach, and develop a team of approximately 8-10 Wraparound Care Coordinators. Provide weekly individual supervision, clinical consultation, and support with complex and crisis situations. Champion strength-based, trauma-informed, family-driven, culturally responsive Wraparound care. Review and approve Plans of Care, Crisis Plans, Response Plans, Provider Notes, and other clinical documentation. Support staff in coordinating services and developing sustainable transition plans for youth and families. Monitor service quality, documentation, productivity, and contract compliance. Support new Care Coordinators through training, mentoring, and Wraparound Milwaukee certification. Collaborate with youth, families, courts, providers, community partners, and Wraparound Milwaukee. Participate in quality improvement, staff meetings, trainings, and supervisory on-call rotation. What You Bring Master's degree in Social Work, Psychology, Counseling, or a related mental health field. Active Wisconsin LCSW, LPC, or LMFT license. At least 1 year of experience as a Wraparound Milwaukee Care Coordinator. Strong clinical judgment, communication, coaching, and crisis-management skills. Commitment to trauma-informed, culturally responsive, and family-centered care. Ability to work effectively in both office and community settings. Valid driver's license, reliable vehicle, and required insurance preferred. Why REACH? You'll join a team that believes young people and families are the experts in their own lives. Your leadership will help Care Coordinators grow professionally while ensuring youth receive coordinated, compassionate, and individualized support when they need it most. If you're ready to turn your Wraparound experience into clinical leadership and make a meaningful difference, we'd love to meet you. Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Pm21 Compensation details: 0 Yearly Salary PIc24355cc1cba-3598

Job Summary This position provides certified peer support services to peers assigned to their caseload, using their lived experience to walk alongside the peers in their recovery journey and supporting them while they are on supervision. The position requires some level of independent judgement and decision-making ability in the course of their work to support peers and work with them to determine inventions they need to meet their goals. This position will seek supervision and support with their program manager and follow direction in the course of their work. The Peer Support Specialist must be certified through the State of Wisconsin, within 6 months of hire, unless already certified with verification at the time of hire. The Peer Support Specialist will comply with all forms of required documentation for their position (AWARDS, Activity Reports, Billing Reports and more) Pay Rate: $19.17/hr - FT Essential Duties and Responsibilities Maintain a flexible schedule to meet the needs of the individuals served, including being available by cell phone on nights and weekends. • Provide individual peer support services for people involved in the Fond du Lac- Department of Corrections (DOC) Peer Support Program. • Link individuals to a variety of self-determined supports and services within the Fond du Lac area, including mental health, substance use support, natural/ family supports. • Support individuals to become the expert of their own lived experience and develop a voice and choice around service participation to be empowered in their recovery. • Responsible for maintaining up-to-date accurate documentation of all contacts in AWARDS, including completing the needs and interest assessment, progress notes with peers, and all collateral contacts. • Assist with the facilitation of Motely Crew support group online. • Required to turn in program spreadsheets in an accurate and timely fashion. AWARDS, Billing, and Activity Reports must match. • Complete all agency training as required within the agency timelines. • Attend and participate in monthly in-person team meetings as required. • Assist Program Manager with planning and participate in community building and recovery activities and events. • Attend in-service training and conferences as required. • Interaction with outside agencies, Wisconsin Department of Corrections - Agents of Record maintaining regular communication with the referring agents, including emailing all progress notes at the end of each month; and community-based organizations for resources and support to people served. • This position requires regular driving for work-related duties and community outreach. Required Qualifications • Must have a high-school diploma • Must have a valid driver's license, automobile, and insurance sufficient to meet agency requirements. • Must pass a driving record background check to be eligible to drive in the community during work hours. • Meet all the employee requirements including references, criminal background check (both WCS and DOC), drug test, and driver's license check. • Program specific knowledge: (ex. AODA, mental health, youth, etc.). Examples: o Must have completed the State of Wisconsin Peer Support Training curriculum and pass the certification test within the first 6 months of employment. o One to two years of experience as a peer support is preferred. For some contracts this may be required. o Must have lived experience with substance use or mental health disorders, which includes justice involvement, and extensive understanding of the core competencies of Peer Support. o Comprehensive understanding of substance use and mental health disorders, and knowledge of resources in the community that are available to the people served in the Peer Support Program (such as housing, employment, treatment, support with food insecurities, parenting resources, and more). o General knowledge of supporting individuals in crisis. Knowledge, Skills and Abilities • Communication - Ability to provide information effectively with a diverse population - the persons we serve, agency leadership, supervisor, colleagues, and program partners in writing and oral communications. • Technological Aptitude - Ability to use general technological skills throughout daily job i.e., Email, Internet, company specified systems, (ex. Microsoft 365, Windows, Word, Excel). • Managing Priorities/Deadlines - Ability to maintain schedules, meet deadlines and manage multiple projects. • Problem-Solving Skills - Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges. Must be able to demonstrate good judgement when faced with peers in crisis. • Adaptability - Ability to manage change, deal with situations as they arise and work independently or as part of a team. • Teamwork - Ability to work as a team, and participate productively and respectfully while also managing independent contributing duties and responsibilities. • Motivation - Possess a commitment to the assigned job and assigned peers, mission, and core values of the organization while also supporting a respectful and harmonious work setting. • Professionalism - Ability to conduct oneself with a high level of professional conduct, integrity, ethics and boundaries. • Multicultural Sensitivity - The role involves working in the community and interacting directly with diverse populations, including peers served in the program, partners, and service providers. As such, the employee must demonstrate professionalism, respect, integrity, cultural sensitivity, and strong interpersonal skills while representing the organization in a variety of settings. • Agency Specific Knowledge, Skills and Abilities - Understanding of the agency Employment Handbook, Employee Code of Conduct, UKG (payroll system), Power DMS (required agency policies and procedures), AWARDS database, SharePoint with employee resources and agency announcements and news, as well as other forms, Empathy Interviews, and admin departments. PHYSICAL DEMANDS: The position is a remote position. Work is performed both in the DOC office, in the employee's residence, as well as in the community. When the peer is closer to the employee's home versus the DOC office, documentation can be completed working remotely from the employee's residence. Community-based work is required, including home visits and other community-based locations; must be able to go up and downstairs, stand, sit, and be able to get in and out and drive their own vehicle. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: Work is a hybrid environment, with office work performed at assigned office space at DOC or the employee's residence, sitting at a desk and using the computer, as well as travel required for time spent in the community engaging with peers and completing required documentation for billable activities; 40 hours per week; typical work schedule is 8am-4pm or 9am-5pm, with some flexibility to meet the schedule needs of the peers served, which may include some evenings and weekend work (mostly phone, limited face-to-face contact) with all activities documented. All hours worked outside normal business hours must be pre-approved by the Peer Support Program Manager. pm21 Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Compensation details: 19.17-19.17 Hourly Wage PI84242c5be7ff-7176

Job Summary This WCS Certified Peer Support Specialist position is located at the Department of Health and Human Services (DHHS) and is embedded within their clinical programming. The position provides Certified Peer Support Services to peers assigned to their caseload, that include a wide range of supports to assist the peer with mental health and/or substance use issues in the recovery process. These services promote wellness, self-direction, and recovery by enhancing the skills and abilities of peers to meet their chosen goals. The services help peers negotiate mental health and/or substance use systems with dignity, and without trauma. The position requires some level of independent judgement and decision-making ability in the course of their work to support peers and work with them to determine inventions they need to meet their goals.This position will seek supervision and support with their DHHS team, as well as their program manager and follow direction in the course of their work.The Peer Support Specialist in this role must be certified through the State of Wisconsin. The Peer Support Specialist will comply with all forms of required documentation of WCS and DHHS for their position (the County Avatar system, Activity Reports, and more). Essential Duties and Responsibilities Maintain a flexible schedule to meet the needs of the individuals served, including being available by cell phone on nights and weekends. Provide individual peer support services for people involved in DHHS clinical outpatient services, in accordance with the peer's individualized treatment and recovery plan, lending their unique insight into substance use and mental health issues and what makes recovery possible. Acting as a role model and demonstrating techniques in recovery and coping skills, including but not limited to assisting them with effective recovery-based services, finding self-help groups, problem solving techniques, building social skills, combatting negative self-talk,. Link individuals to a variety of self-determined supports and services/resources within the Waukesha community, and how to use natural/ family supports in the recovery process. Attend DHHS treatment team and clinical supervision meetings as required to promote peers on their caseload using self-directed recovery tools. Support individuals to become the expert of their own lived experience and develop a voice and choice around service participation to be empowered in their recovery. Responsible for maintainingup-to-date accurate documentation of all direct contacts in Avatar (county database) and county spreadsheets with training by the DHHS Clinical Supervisor, including the peer's name, date of service, service code, direct service minutes, if face-to-face, document time in minutes, location of service, travel time and miles, narrative of service summarizing staff intervention and response of the peer, signature with date of Certified Peer Support Specialist documented notes, and staff signature requires credentials. Responsible for any documentation required by the WCS Program Manager. Required to turn in program spreadsheets in an accurate and timely fashion. Avatar and Activity Reports must match. Complete all agency training as required within the agency timelines. Attend and participate in monthly in-person WCS team meetings as required. Attend dedicated supervision meetings with the DHHS clinical team, and other meetings required by DHHS. Assist Program Manager with planning and participating in community building and recovery activities and events. Attend in-service training and conferences as required by WCS or DHHS. Interaction with outside agencies, as requested. This position requires some limited driving for work-related duties and community outreach. Other duties as assigned by the Program Manager or leadership of the DHHS clinical team. Required Qualifications Must have a high-school diploma Must have a valid driver's license, automobile, and insurance sufficient to meet agency requirements. Must pass a driving record background check to be eligible to drive in the community during work hours. Meet all the employee requirements including references, criminal background check (both WCS and DHHS), drug test, and driver's license check. Program specific knowledge: (ex. AODA, mental health, youth, etc.). Examples: Must be certified with the State of Wisconsin for Peer Support. One to two years of experience as a peer support is preferred. For some contracts this may be required. Must have lived experience with substance use or mental health disorders and extensive understanding of the core competencies of Peer Support. Comprehensive understanding of substance use and mental health disorders, and knowledge of resources in the community that are available to the people served in the Peer Support Program (such as housing, employment, treatment, support with food insecurities, parenting resources, and more). General knowledge of psychoeducation services (providing education and resources, skills training, problem solving, social and emotional support for mental health or substance use issues), and education around medication compliance, addiction as a disease, cross addiction, and abstinence from all non-prescribed medication or mood alternating substances in recovery. General knowledge of supporting individuals in crisis. Knowledge, Skills and Abilities Communication - Ability to provide information effectively with a diverse population - the persons we serve, agency leadership, supervisor, colleagues, the DHHS Clinical Team and leadership, and program partners in writing and oral communications. Technological Aptitude - Ability to use general technological skills throughout daily job i.e., Email, Internet, company specified systems, (ex. Microsoft 365, Windows, Word, Excel). Managing Priorities/Deadlines - Ability to maintain schedules, meet deadlines and manage multiple projects. Problem-Solving Skills - Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges. Must be able to demonstrate good judgement when faced with peers in crisis. Adaptability - Ability to manage change, deal with situations as they arise and work independently or as part of a team. Teamwork - Ability to work as a team with WCS and the DHHS Clinical Team and participate productively and respectfully while also managing independent contributing duties and responsibilities. Motivation - Possess a commitment to the assigned job and assigned peers, mission, and core values of the organization while also supporting a respectful and harmonious work setting. Professionalism - Ability to conduct oneself with a high level of professional conduct, integrity, ethics and boundaries. Multicultural Sensitivity - The role involves working in the community and interacting directly with diverse populations, including peers served in the program, partners, and service providers. As such, the employee must demonstrate professionalism, respect, integrity, cultural sensitivity, and strong interpersonal skills while representing the organization in a variety of settings. Program Specific Knowledge, Skills and Abilities - Psychoeducation, behavior tailoring, relapse prevention planning, development of recovery action plan, recovery and/or resilience training, social support building, teaching coping skills, assistance with engaging in health/telehealth services, post-overdose outreach services to peers and their families with linkages to treatment, recovery support, harm reduction resources, psychosocial resources, communicable disease screening, and education. Agency Specific Knowledge, Skills and Abilities - Understanding of the agency Employment Handbook, Employee Code of Conduct, UKG (payroll system), Power DMS (required agency policies and procedures), Avatar database, SharePoint with employee resources and agency announcements and news, as well as other forms, Empathy Interviews, and admin departments. PHYSICAL DEMANDS: The position is not a remote position. The majority of work is performed at the DHHS Office, with some limited outreach required. Community-based work is required when requested by DHHS or the WCS Program Manager, including home visits and other community-based locations; must be able to go up and downstairs, stand, sit, and be able to get in and out and drive their own vehicle. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: Majority of work is conducted in an office environment, with office work performed at an assigned DHHS office, sitting at a desk and using the computer . click apply for full job details

Pay Range: $22.00/hr - $25.00/hr Job Summary The Shelter Care Supervisor is responsible for the daily leadership, supervision, safety, compliance, and operations of the WCS Youth Shelter Care Program at Bahiya House. Reporting to the Vice President and working closely with the Assistant Program Director (APD) and Program Director (PD), the Supervisor oversees staff and daily shelter operations, ensures adherence to agency, Milwaukee County, and State of Wisconsin policies and requirements, and maintains a safe, trauma-informed, and supportive environment for youth. The Shelter Care Supervisor provides leadership, guidance, mentoring, and support to staff and youth; promotes accountability and teamwork; participates in Shelter Care leadership meetings; and collaborates with the Vice President, APD, and PD to ensure effective program operations and quality service delivery. The Supervisor serves as a positive role model for both staff and youth and supports the overall success and continuous improvement of the Youth Shelter Care Program. Key responsibilities include: Staff Leadership & Supervision: Provide reflective supervision, coaching, mentoring, conflict management, performance feedback, staff scheduling, shift coverage, and leadership support. Youth Safety & Care: Ensure active supervision, appropriate staffing ratios, therapeutic interactions, confidentiality, medication procedures, intake processes, and accurate youth records. Program Compliance: Ensure adherence to agency policies, Milwaukee County requirements, Wisconsin Department of Children and Families regulations, licensing standards, incident reporting, emergency drills, and required documentation. Daily Shelter Operations: Oversee shift exchanges, communication logs, visitor check-in, facility safety, supplies, food services, keys, equipment, census reporting, and maintenance requests. Programming & Engagement: Coordinate youth activities, educational groups, outings, and community-based programming in collaboration with program leadership. Communication & Collaboration: Maintain effective communication with youth, families, staff, county personnel, schools, service providers, and agency leadership while protecting confidentiality. Quality Assurance & Documentation: Review youth files, reports, medication records, shelter documentation, fob reports, and other records for accuracy and compliance. Incident & Emergency Response: Respond to critical and serious incidents, ensure timely reporting, participate in emergency preparedness, and collaborate with leadership on required corrective actions. Hiring & Staff Development: Assist with recruitment, onboarding, staff meetings, evaluations, performance tracking, and ongoing professional development. On-Call & Operational Support: Participate in after-hours coverage, weekend responsibilities, unannounced shift drop-ins, and provide reasonable shift coverage when needed. Administrative Responsibilities: Support budgeting-related purchasing needs, food and supply procurement, scheduling, performance outcomes, annual planning, and other duties that support successful shelter operations. Overall: This role serves as a key operational leader at the shelter, ensuring staff accountability, youth safety and well-being, regulatory compliance, quality programming, and effective day-to-day operations. Required Qualifications Minimum of 2-3 years of experience working with children or adolescents of a similar age in a 24-hour residential or shelter setting. Minimum of 1 year of supervisory experience, with 2-3 years preferred. High school diploma or GED/HSED required; an associate or bachelor's degree in human services, social work, psychology, or a related field is preferred. Must meet all WCS, funder, and state licensing requirements, including satisfactory professional references, criminal and caregiver background checks, driver's license verification with an acceptable driving record, and completion of a required drug screening. Knowledge, Skills, and Abilities The successful candidate will demonstrate: Knowledge of positive child and youth development and the ability to work patiently and effectively with youth experiencing challenging life circumstances. Ability to remain calm, professional, and supportive when interacting with youth or families during periods of escalation or crisis. Ability to follow oral and written instructions and respond appropriately and effectively to emergency and crisis situations. Strong communication, writing, documentation, and interpersonal skills. Proficiency with computers, electronic documentation systems, Microsoft Word, and other technology platforms required for the position. Strong organizational and time-management skills, with the ability to prioritize and manage multiple responsibilities effectively. Ability to build and maintain positive, collaborative teams and contribute to a supportive work environment. Cultural competency and sensitivity to cultural, ethnic, racial, socioeconomic, and disability-related differences and needs. Knowledge of safety practices and procedures applicable to residential youth settings, including verbal de-escalation and approved physical intervention techniques, when necessary and permitted by policy and training. Ability to exercise sound judgment, maintain confidentiality, and demonstrate professionalism in all interactions. Ability to complete assigned responsibilities and position functions accurately, efficiently, and within required timeframes. Physical Demands This position requires active engagement with youth and may involve walking, standing, bending, and other physical activity while monitoring or interacting with youth in the shelter and community. Ability to lift and carry up to 30 pounds. Must be capable of responding appropriately to emergency situations. In extremely rare circumstances, and only as a last resort when there is an immediate risk of physical harm, staff may be required to utilize approved physical intervention techniques consistent with agency policy, training, and applicable regulations. Valid driver's license and ability to safely operate an agency vehicle are required. Work Environment Work is performed in a state-licensed youth shelter care facility and throughout the surrounding community. Position requires regular movement throughout the shelter and interaction with youth, staff, families, service providers, and community partners. Local travel is required to fulfill essential job functions, including safely transporting youth to school, activities, appointments, and other approved destinations, as well as assisting with youth pick-ups from detention when needed. Must be available to provide coverage and work varying schedules, including weekends, as operational needs require. The position involves working with youth who may have experienced significant trauma and may express trauma through challenging or disruptive behaviors. The successful candidate must be able to maintain a trauma-informed, patient, consistent, and emotionally safe approach in these situations. Wisconsin Community Services is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender identity, national origin, veteran, disability, status or any other characteristic protected by federal, state, or local law. PM21 Compensation details: 22-25 Hourly Wage PId198e191e8af-5889

Position Summary: This position will provide unarmed security staffing at the WCS Administration Building as well as the Community Based Mental Health Programs facility. The position will provide safety and security to WCS participants, staff, and visitors in a consistent and professional manner. This position also provides back up security assistance as needed to all WCS program locations, and back up coverage at shelter programs as needed. This position will also assist with drop in security assessments to support WCS programs consisting of The Milwaukee County Day Reporting Center, Parsons House, Joshua Glover, Thurgood Marshall Apartments, Shelter Care, Project Excel, Bakari Center, Sankofa House, Swigart, North Campus, and the WCS Behavioral Health Community Based Mental Health Programs. Essential Functions: 1. Greeting and directing visitors and participants. 2. Ensures visitors and / or participants are signing in and out. 3. Have thorough knowledge of the programs offered within WCS and their locations. 4. Conducting interior and exterior building checks. 5. De-escalate situations that may arise with participants and removing them from the building / premises if necessary. 6. Provide backup coverage for shelter programs as needed. 7. Coordinates timely submission of reports and documentation such as accidents, incident reports, and / or medical response reports. Other Duties and Responsibilities: 1. Takes appropriate action to prevent or diffuse potentially disruptive behavior. 2. Submits work orders to WCS Facilities Department and WCS IT as related to security needs in the programs. 3. Responsible for overall safety and security of participants and staff. 4. Assist with clearing floors during fire / tornado drills or actual events. 5. Assist with mail and deliveries as needed. 6. Report incidents to Milwaukee Police as required. 7. Ensure that any security or facility issues are reported to the necessary entities. 8. Other duties as assigned. Minimal Qualifications Must have at least three (3) years of experience working in a security role. Must clear Caregiver and Background checks and physical exam prior to hire. Must have valid driver's license, automobile, and insurance sufficient to meet agency requirements Performance Expectations: Expectations are to maintain a neat, professional appearance, and to interact with participants, staff and members of the public in a professional manner that positively represents WCS. Knowledge, Skills and Abilities: Must be knowledgeable in assessing and intervening in situations that present risks, and compromise safety and security. Must be proficient in the use of computers and basic software (Microsoft Word, Excel, etc.). Must possess excellent oral and written communication skills. Ability to work in a constant state of alertness. Ability to work cooperatively with supervisors, co-workers, and other staff is a must. Ability to always exercise and use good judgement. Ability to communicate effectively and in a positive manner with staff and participants. Ability to respond appropriately in a crisis situation. Sensitivity toward cultural, ethnic, and disability issues. Ability to learn evidence based best practices and apply those skills learned. Personal Attributes: Follow agency Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, clients and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission. pm21 Working Conditions: Work is primarily performed at the WCS North Campus, but may require a presence at other program sites as / if needed. Individuals performing this job can expect to work in various weather conditions as needed. Shift hours may vary depending on needs of the agency to include evenings and weekends. Physical Demands: Must be able to climb two to three flights of stairs and be mobile throughout the facility. Must be able to sit for extended periods of time, walk and stay awake while on shift. Must be able to remain alert and aware of surroundings while on shift. Must be able to evacuate occupants from building in less than three minutes in the event of an emergency. Requires ability to provide First Aid and CPR. Some lifting required. Wisconsin Community Services is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law. pm21 PIe334cabbe6-

Join a great team! We are a fast-paced Community Based Mental Health program seeking a person with the following qualities: Compassionate; experience working with individuals who have a mental illness; a sense of humor; attention to detail; organized; independent worker; experience with computers. We are open 8AM-4PM, Monday through Friday. Attention recent graduates! Working as a Case Manager in our Targeted Case Management program offers many unique opportunities and benefits: Our Case Managers serve adults who have serious and persistent mental illness. Your work will make a significant impact to those who are often overlooked and underserved. MSW graduates - Earn your 3,000 clinical hours towards licensure (LCSW or LPC). Many licensing fees and CEUs are paid by the agency. WCS is a qualifying nonprofit agency under the Public Service Loan Forgiveness Program. Our culture is team-oriented, and one of camaraderie and dedication to each other. Position Summary: This position encompasses the care of people dealing with and recovering from mental illness. Under supervision, this position will develop a treatment relationship with the clients of the program. This position will also develop and implement the treatment plan, which will include the necessary follow-up, case management and intervention required. Essential Functions include: 1. Develop a treatment relationship with consumer and formulate treatment plans on his/her caseload that will detail treatment to be provided. 2. Provide psychosocial rehabilitation, symptom monitoring & management and supportive counseling to consumers on caseload. 3. Monitor client's psychiatric medication regimen and compliance as directed by the physician. 4. Provide crisis intervention and supportive counseling to consumers who are in crisis. 5. Responsible for maintaining treatment-oriented environment (under supervision of program supervisor) and assure consistency in carrying out treatment objectives. 6. Coordinate utilization of various community resources, day programs and outside health care providers. 7. Assists clients in financial planning and development of income resources. 8. Coordinate consumer access to services and all entitlement programs. 9. Provide treatment related education and liaison with client's family. 10. Assist client in securing adequate housing and prompting and training for skills necessary to keep housing. Minimum Qualifications: Bachelor's Degree in a behavioral science required, with a preference for social work experience; Master's Degree encouraged; meet all WCS requirements for criminal and caregiver background checks, references, and driving record; valid driver's license with automobile and sufficient insurance to meet agency requirements. Knowledge, Skills and Abilities: Good computer skills including Word, Excel and the CSP Exchange; good organizational skills and the ability to multitask; ability to meet deadlines; some knowledge of mental illness and the ability to work with individuals diagnosed with mental illness. Ability to work as a team and independently. pm21 Working Conditions: Work is performed largely in the community, which includes an apartment setting, client home, community locations or other various settings. Hours of work will be during regular business hours but will vary depending on consumer and/or program needs and will average at least 40 hours a week. Physical Demands: Position is mobile with time spent in the community, including transporting clients, home visits and in the office; driving throughout Milwaukee County; must be able to go up and down stairs and lift and carry 20 pounds to assist case managers with routine client moves. Wisconsin Community Services is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender identity, national origin, veteran, disability, status or any other characteristic protected by federal, state, or local law. PIab1317d0b6-

Wisconsin Community Services Forensic Coordinator -Racine/Kenosha Job Summary Provide ongoing service coordination, treatment planning, advocacy and monitoring to residents of Racine and Kenosha counties who are participants in the OARS Program (Opening Avenues for Re-entry Success), Conditional Release Program (CR), Outpatient Competency Restoration Program (OCRP) and/or Jail-Based Competency Restoration Program (JBCR). Essential Duties and Responsibilities Coordinate, plan, and ensure follow-through with community treatment for individuals participating in the OARS, CR, OCRP and/or JBCR Programs. Engage and develop a supportive one-to-one therapeutic relationship with each participant. Incorporate evidence-based practices into the provision of services including but not limited to Motivational Interviewing (MI), Trauma Informed Care (TIC), and Person-Centered Planning. Utilize MI skills as a primary approach to enhance participant participation and success. Monitor ongoing treatment needs and compliance with treatment for all program participants by providing assessment, treatment planning, assertive case management, symptom management, medication monitoring, crisis-intervention, and coordination of multi-disciplinary team meetings as per program protocols and the Department of Health Services (DHS) contract. Responsible for developing and submitting court documents for CR and Competency participants as required: Predisposition Investigation, Treatment Plan, Treatment Plan Adjustment, Adjustment Summary, Discharge/Transition Plan as well as all Status Report documents. Coordinate team staffings with DHS/Department of Community Corrections (DCC) and other treatment team members. Maintain safety practices and continually assess potential risk when in the community and when working with participants. Coordinate community support services (referrals) and/or directly aid participants with activities of daily living to include, but not limited to, coaching and hands on assistance in the areas of housing, money management, vocational/educational pursuits, scheduling and transportation for appointments. Encourage and assist each participant with the development of a natural support system including family members, neighbors, friends, the community, etc. Create and maintain participant service documents including but not limited to case notes, assessments, Adult Family Home/Rent Justification forms, release plans, Individual Service Plans (ISP), Quarterly Progress Notes (QPN), crisis plans, budgets, suicide risk assessments (SRA), trauma assessments, other risk assessments, and release of information (ROI) forms within expected program timeframes. Comply with program and DHS quality standards, DHS Connect (EHR) and SharePoint protocols, format requirements and timeframes for all documents and communications. Ensure maximum participant financial contribution and third-party payment toward cost-of-service provision by applying for appropriate insurance benefits, fully utilizing available assistance programs, county services and community resources. Provide on-going communication and coordination with treatment providers, DOC/DCC, mental health institution staff, court personnel, prison/jail staff, and other service agencies, reviewing and responding to emails and phone messages within 24 hours. Frequent home visits and transportation of participants in the community using personal vehicles. Develop and practice MI skills through training, coaching, and participant contact to attain basic fidelity within 12 months/advanced fidelity within 24 months of employment as outlined in the program contract. Participate in MI coaching sessions and complete DHS surveys as required. Complete MI audio recording and written Test of Knowledge as required. Build and nurture positive relationships with stakeholders and funder(s). Timely collection of necessary medical records, lab results and information for participants per program protocol. Rotational crisis line coverage. Appear and testify at court hearings. Attend training, meetings, and staffings. Participate in new staff shadowing rotation. Other job-related duties may be necessary to carry out the responsibilities of the position. Remote staff may be required to work from the Forensic office in Milwaukee. On the last day of employment, staff will turn in all agency equipment to the supervisor/program director. Required Qualifications Bachelor's degree in social work, psychology, or related Human Services field. Experience in case management and service coordination; experience serving people with a mental illness, substance use disorder, or other special populations required Valid driver's license, automobile, and insurance sufficient to meet agency requirements required. Meet all the employee requirements including references, criminal background check, and driver's license check. Knowledge, Skills and Abilities Communication - ability to provide information effectively with a diverse population - the persons we serve, supervisor, colleagues, and program partners in writing and oral communications. Technological Aptitude - Ability to use general technological skills throughout daily job i.e., Email, Internet, company specified systems, (ex. Microsoft 365, Windows, Word, Excel). Managing Priorities/Deadlines - Ability to maintain schedules, meet deadlines and manage multiple projects. Problem-Solving Skills - Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges. Adaptability - Ability to manage change, deal with situations as they arise and work independently or as part of a team. Teamwork - Ability to work as a team participate productively while also managing independent contributing duties and responsibilities. Motivation - Possess a commitment to the assigned job, mission and core values of the organization while also supporting a respectful and harmonious work setting. Professionalism - Ability to conduct oneself with a high level of integrity, ethics and boundaries. Multicultural Sensitivity - The role involves working in the community and interacting directly with diverse populations, including clients, partners, and service providers. As such, the employee must demonstrate professionalism, cultural sensitivity, and strong interpersonal skills while representing the organization in a variety of settings. Program Specific Knowledge, Skills and Abilities - C linical skills and knowledge related to community based services for individuals who have a mental illness including assessment, treatment planning, monitoring and supportive services. Knowledge of and experience in mental health and substance use services including assessment, treatment plan development, psychotropic medications, side effects and symptom management knowledge of the legal system and forensic psychiatric issues; risk management; resourcefulness and flexibility responding to changing participant needs Knowledge of substance abuse disorders; psychotropic medications; entitlements such as Medicaid, SSI/SSDI, Medicare, and Veterans benefits. PHYSICAL DEMANDS: Driving throughout the southeastern WI region, the mental health institutions in Madison and Oshkosh and prisons statewide. Position requires the ability to drive for periods of time on any given day. Office work involves sitting at a desk and conducting computer work. WORK ENVIRONMENT: The job is performed in a combination of an office setting, and in the field throughout the four-county region (including the inner city of Milwaukee). Requires travel to DHS, mental health institutions in Madison and Oshkosh and prisons statewide. Provides supervisory backup for 24hr Crisis Line when needed and be accessible to staff and/or program participants. Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. PM21 PIbe8fc96e6-

At WCS, our people make the difference. We're looking for individuals who share our commitment to Respect, Justice, Integrity, and the Pursuit of Excellence. People who value others, do what's right, strive to grow, and bring their best to the work every day. If these values reflect who you are, we'd love to have you join us. As a Case Manager with our Community Support Program (CSP) and help adults living with serious and persistent mental illness and co-occurring substance use disorders build stability, independence, and meaningful lives in their community. This is an opportunity to do purpose-driven work while building your clinical career. You'll receive hands-on experience, work alongside an Assertive Community Treatment (ACT) team, and have access to clinical supervision toward licensure. Starting Pay: $44,000 Why You'll Love This Role Make a visible difference: Build relationships with participants and see the impact of your work firsthand. Build your clinical career: Receive supervision for clinical hours needed toward licensure. We invest in your licensure: Once licensed, WCS covers your license renewal fees. Potential student loan relief: As a nonprofit organization, WCS employees may qualify for applicable student loan forgiveness/repayment programs. Work as part of a team: You'll have the support of an experienced ACT team while developing your own professional skills. Get out into the community: Approximately 70% of your work takes place in participants' homes and throughout the Milwaukee community. Develop real-world clinical skills: Gain experience with mental health, substance use, crisis intervention, care coordination, treatment planning, and recovery-focused services. Every day is different: If you enjoy variety, problem-solving, and meaningful interactions, this role offers plenty of both. What You'll Do As a CSP Case Manager, you'll help participants move from where they are today toward where they want to be. Your responsibilities will include: Completing ongoing assessments and developing person-centered treatment plans. Providing case management, supportive psychotherapy, symptom management, and crisis intervention within your scope of practice. Monitoring mental health symptoms and coordinating medication-related needs. Supporting participants in developing and achieving attainable recovery goals. Coordinating mental health, healthcare, and substance use treatment services. Helping participants access and maintain housing. Supporting money management and other activities of daily living. Helping participants pursue employment and educational goals. Assisting with appointments, transportation, scheduling, and community resources. Conducting frequent home visits and community-based outreach. Providing transportation to participants when needed, including driving an agency van in circumstances required by program policy. Working closely with participants' families and natural supports. Participating as an active member of an Assertive Community Treatment (ACT) team. Participating in group facilitation as assigned. Attending daily staffing, weekly team meetings, and in-service training. Maintaining accurate and timely clinical documentation in accordance with agency policy and DHS 63. Managing participant funds when appropriate. Collaborating with teammates to address both planned and unexpected participant needs. What We're Looking For We're looking for someone who believes every person deserves the opportunity to recover, grow, and live as independently as possible. You'll thrive in this role if you are: Compassionate and genuinely interested in helping others. Comfortable building relationships with people experiencing complex mental health and substance use challenges. Calm and confident when responding to difficult or crisis situations. A strong communicator who works well with participants, families, providers, and coworkers. Organized and able to manage multiple priorities without losing sight of the people you serve. Adaptable, resourceful, and comfortable thinking on your feet. Comfortable working independently while being a reliable member of a collaborative team. Committed to professional boundaries, ethics, cultural sensitivity, and participant dignity. Someone who can find humor and positivity even on challenging days. Experience is Open! You do not need years of experience to be successful in this position. We encourage applications from: Recent Master's graduates in social work, counseling, psychology, or related fields. Behavioral health professionals with a Bachelor's or Master's degree. Individuals with substance use disorder training or certification. Professionals looking to build clinical experience and work toward licensure. We'll provide the support and supervision needed to help you grow. This Isn't Your Typical Case Management Job About 70% of your work happens in the community and participants' homes. You may spend your day helping someone move into stable housing, accompanying a participant to a medical appointment, connecting someone with substance use treatment, coaching someone through an important life skill, or helping de-escalate a crisis. You'll work in real-world environments where progress isn't always linear. But you'll also get to see something incredibly rewarding: people making progress because you showed up. If you're someone who wants a career-not just a job-this is an opportunity to develop your skills while making a meaningful difference in the lives of others. What You'll Bring Education Bachelor's or Master's degree in behavioral science or a related field, such as: Social Work Psychology Educational Psychology Counseling Marriage and Family Therapy Related behavioral health discipline Skills & Knowledge Knowledge of mental health and/or substance use disorders. Understanding of, or willingness to learn, the DSM-5 and psychotropic medications. Strong interpersonal and communication skills. Ability to respond appropriately during crises and utilize de-escalation techniques. Knowledge of motivational interviewing and trauma-informed care is preferred. Strong organization, time management, and documentation skills. Ability to manage multiple responsibilities in a fast-paced environment. Ability to maintain professional boundaries and exercise sound judgment. Ability to work effectively with a diverse population. Other Requirements Valid driver's license. Reliable personal vehicle and sufficient insurance to meet agency requirements. Ability to pass the required caregiver background check. Ability to travel throughout Milwaukee County and work in participants' homes and community settings. Schedule First Shift Generally 8:00 a.m.-4:00 p.m. Approximately 40 hours per week. Flexible schedule required based on participant and team needs. Some weekends and holidays. Rotating after-hours hotline coverage. Approximately 70% community-based. Frequent participant transportation and home visits. Some days may include up to approximately five hours of driving. The position requires the ability to navigate stairs and periodically lift/carry approximately 20 pounds to assist participants with various tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Bottom Line You'll be doing work that matters. You'll help people access treatment, find stability, develop life skills, reconnect with their goals, and move toward greater independence. pm21 Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Compensation details: 0 Yearly Salary PI66ef166e23a3-8261