Peer Support - Waukesha Courts Conditional Release Job Summary: • Maintain a flexible schedule to meet the needs of the individuals served, including being available by cell phone on nights and weekends. • Provide one on one peer support services in the community • Link individuals to a variety of self-determined supports and services within the Milwaukee area, including mental health, substance use support, natural/familia supports • Support individuals to become the expert of their own lived experience and develop a voice and choice around service participation to be empowered in their recovery • Responsible for maintaining accurate documentation of all contacts in awards, including completing the needs assessment, progress notes with peers, and all collateral contacts • Maintain regular contact with the referring case workers, including preparing for and attending all scheduled monthly update meetings with the referring case managers, and their supervisors, • Complete all agency trainings as required within the agency timelines • Attend and participate in monthly in person team meetings • Attend in-service and conferences as required • This position requires regular driving for work-related duties and community outreach. Required Qualifications • Must have completed the State Peer Support Training curriculum and pass the Certification test within the first 6 months of employment. • One year of experience as a peer support is preferred, but not required • Must have a valid driver's license, automobile, and insurance sufficient to meet agency requirements • Must pass a driving record background check to be eligible to drive in the community during work hours • Must have knowledge of resources available to the people served in the Peer Support Program • Meet all the employee requirements including references, criminal background check, drug test, and driver's license check. • Program specific knowledge: (ex. AODA, mental health, youth, etc.). Examples: o Working knowledge - can understand basic principles and solve basic problems o General knowledge - has comprehensive understanding of substance use disorders and as well as mental health disorders Knowledge, Skills and Abilities • Communication - ability to provide information effectively with a diverse population - the persons we serve, supervisor, colleagues, and program partners in writing and oral communications. • Technological Aptitude - Ability to use general technological skills throughout daily job i.e., Email, Internet, company specified systems, (ex. Microsoft 365, Windows, Word, Excel). • Managing Priorities/Deadlines - Ability to maintain schedules, meet deadlines and manage required caseloads. • Problem-Solving Skills - Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges. • Adaptability - Ability to manage change, deal with situations as they arise and work independently or as part of a team. • Teamwork - Ability to work as a team participate productively while also managing independent contributing duties and responsibilities. • Motivation - Possess a commitment to the assigned job, mission and core values of the organization while also supporting a respectful and harmonious work setting. • Professionalism - Ability to conduct oneself with a high level of integrity, ethics and boundaries. • Multicultural Sensitivity - The role involves working in the community and interacting directly with diverse populations, including individuals, partners, and service providers. As such, the employee must demonstrate professionalism, cultural sensitivity, and strong interpersonal skills while representing the organization in a variety of settings. PHYSICAL DEMANDS: The position is mobile with time spent in the community, including home visits and other community based locations. Driving throughout Milwaukee County; must be able to go up and down stairs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: Some of the work is done sitting at a desk and using the computer; 40 hours per week; flexible work schedule to meet the schedule needs of the peers, which may include evenings and weekend work. Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. PM21 PI14ee21999ce7-0903
08/14/2026
Full time
Peer Support - Waukesha Courts Conditional Release Job Summary: • Maintain a flexible schedule to meet the needs of the individuals served, including being available by cell phone on nights and weekends. • Provide one on one peer support services in the community • Link individuals to a variety of self-determined supports and services within the Milwaukee area, including mental health, substance use support, natural/familia supports • Support individuals to become the expert of their own lived experience and develop a voice and choice around service participation to be empowered in their recovery • Responsible for maintaining accurate documentation of all contacts in awards, including completing the needs assessment, progress notes with peers, and all collateral contacts • Maintain regular contact with the referring case workers, including preparing for and attending all scheduled monthly update meetings with the referring case managers, and their supervisors, • Complete all agency trainings as required within the agency timelines • Attend and participate in monthly in person team meetings • Attend in-service and conferences as required • This position requires regular driving for work-related duties and community outreach. Required Qualifications • Must have completed the State Peer Support Training curriculum and pass the Certification test within the first 6 months of employment. • One year of experience as a peer support is preferred, but not required • Must have a valid driver's license, automobile, and insurance sufficient to meet agency requirements • Must pass a driving record background check to be eligible to drive in the community during work hours • Must have knowledge of resources available to the people served in the Peer Support Program • Meet all the employee requirements including references, criminal background check, drug test, and driver's license check. • Program specific knowledge: (ex. AODA, mental health, youth, etc.). Examples: o Working knowledge - can understand basic principles and solve basic problems o General knowledge - has comprehensive understanding of substance use disorders and as well as mental health disorders Knowledge, Skills and Abilities • Communication - ability to provide information effectively with a diverse population - the persons we serve, supervisor, colleagues, and program partners in writing and oral communications. • Technological Aptitude - Ability to use general technological skills throughout daily job i.e., Email, Internet, company specified systems, (ex. Microsoft 365, Windows, Word, Excel). • Managing Priorities/Deadlines - Ability to maintain schedules, meet deadlines and manage required caseloads. • Problem-Solving Skills - Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges. • Adaptability - Ability to manage change, deal with situations as they arise and work independently or as part of a team. • Teamwork - Ability to work as a team participate productively while also managing independent contributing duties and responsibilities. • Motivation - Possess a commitment to the assigned job, mission and core values of the organization while also supporting a respectful and harmonious work setting. • Professionalism - Ability to conduct oneself with a high level of integrity, ethics and boundaries. • Multicultural Sensitivity - The role involves working in the community and interacting directly with diverse populations, including individuals, partners, and service providers. As such, the employee must demonstrate professionalism, cultural sensitivity, and strong interpersonal skills while representing the organization in a variety of settings. PHYSICAL DEMANDS: The position is mobile with time spent in the community, including home visits and other community based locations. Driving throughout Milwaukee County; must be able to go up and down stairs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: Some of the work is done sitting at a desk and using the computer; 40 hours per week; flexible work schedule to meet the schedule needs of the peers, which may include evenings and weekend work. Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. PM21 PI14ee21999ce7-0903
Position Summary: The Certified Peer Specialist is a person who has lived the experience of mental health, substance use or co-occurring needs, is in recovery, has had formal training in the peer specialist model of support, and has passed the State of Wisconsin certification exam or successfully becomes certified within one year of hire. Peer Specialists work 1:1 with people enrolled in the community-based Peer Specialist programs who are beginning the process of recovery. The Peer Specialists utilize their own unique lived experience to engage the people they are serving and role model recovery during each interaction. The role of the Certified Peer Support Specialist is that of a coach or mentor who through their lived recovery experience, can provide the guidance and role modeling necessary to promote wellness, purpose in life, develop relationships, and the insight necessary to move forward. Peer Specialists support all individuals in the following goals: improve quality of life for individuals, promote individuals' recovery, increase individuals' ability to effectively deal with challenges and problem solve crises, increase individuals' ability to manage stressors outside an inpatient hospital setting and assist individuals in navigating between system access points and levels of care. Essential Functions: 1. Link individuals to a variety of self-determined supports and services, including traditional mental health services such as case management, psychiatry and individual therapy, mutual aid support groups, natural supports and discover other kinds of healing and/or purposeful activities that may contribute to the recovery process. 2. Have contact with individuals a minimum of four times per month; two of these contacts must be made in person. 3. Provide 1:1 peer support services to people in the community (including their home and other community-based locations). 4. From a recovery perspective, provide a strength-based review of an individual's abilities, strengths, and assets. 5. Encourage individuals to become the expert of their own lived experiences and develop voice and choice around service participation to be empowered in their recovery. 6. Assist the individual in exploring goals and priorities while participating in the peer support program and collaborate on the creation of a plan to receive support for the duration of program enrollment. 7. Support individuals in navigating systems of care and encourage the participant to communicate with other services providers to allow for maximum self-determination and dignity in care. 8. Complete Crisis Plans and document activities according to funding source. 9. Responsible for accurate documentation and maintaining case files as required by agency policy, government regulations, and applicable local, state, and federal codes. This includes documenting progress notes in the electronic record. 10. Work with the participants' collateral and community contacts to promote continuity of care with written and explicit consent to support their recovery journey. 11. Participate in visits with the participant as necessary to engage them in the recovery process. 12. Assist participants in their process of stabilization and recovery. 13. Provide educational discussions with small groups of participants. 14. Facilitate psychosocial or other self-help, recovery-based groups to engage participant in recognizing and understanding early triggers or signs of usage, and assist in the development of prevention strategies. 15. Active listening and positive communication skills. 16. Attend and participate in staff meetings and weekly supervision. 17. Attend in-service training and conferences as required. Other Duties and Responsibilities: 1. Other job related duties as may be necessary to carry out the responsibilities of the position. 2. Other duties will be determined by the supervisor. Minimal Qualifications: High school or GED/HSED required; graduate of state Certified Peer Specialist training; possess current Certified Peer Specialist certification (If such certification has not occurred by hire, state certification must occur within the first year of employment.); strong written and verbal communication skills. Personal experience with mental health and substance use needs and knowledge of recovery principles. Meet all WCS and contractor requirements for criminal and caregiver background, driver's record, and reference checks. Valid driver's license, automobile, and sufficient insurance to meet agency requirements is preferred. Knowledge, Skills, and Abilities: Computer skills; accurate documentation; ability to meet deadlines; knowledge of substance use issues and mental health needs. Work Relationships and Scope: Has contact with a wide variety of individuals including case managers, therapists, probation agents, treatment teams, educational staff, families, and community resources. Personal Attributes: Follow agency Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, individuals receiving services and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability needs; demonstrate commitment to agency values and mission. Working Conditions: Some of the work is done sitting at a desk and using the computer; 40 hours per week; flexible work schedule may include some evenings and weekends to meet the needs of the program. Physical Demands: Position is mobile with time spent in the community, including home visits and other community-based locations; driving throughout Milwaukee County; must be able to go up and down stairs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. PM21 PIf7ac12a75e35-0897
08/14/2026
Full time
Position Summary: The Certified Peer Specialist is a person who has lived the experience of mental health, substance use or co-occurring needs, is in recovery, has had formal training in the peer specialist model of support, and has passed the State of Wisconsin certification exam or successfully becomes certified within one year of hire. Peer Specialists work 1:1 with people enrolled in the community-based Peer Specialist programs who are beginning the process of recovery. The Peer Specialists utilize their own unique lived experience to engage the people they are serving and role model recovery during each interaction. The role of the Certified Peer Support Specialist is that of a coach or mentor who through their lived recovery experience, can provide the guidance and role modeling necessary to promote wellness, purpose in life, develop relationships, and the insight necessary to move forward. Peer Specialists support all individuals in the following goals: improve quality of life for individuals, promote individuals' recovery, increase individuals' ability to effectively deal with challenges and problem solve crises, increase individuals' ability to manage stressors outside an inpatient hospital setting and assist individuals in navigating between system access points and levels of care. Essential Functions: 1. Link individuals to a variety of self-determined supports and services, including traditional mental health services such as case management, psychiatry and individual therapy, mutual aid support groups, natural supports and discover other kinds of healing and/or purposeful activities that may contribute to the recovery process. 2. Have contact with individuals a minimum of four times per month; two of these contacts must be made in person. 3. Provide 1:1 peer support services to people in the community (including their home and other community-based locations). 4. From a recovery perspective, provide a strength-based review of an individual's abilities, strengths, and assets. 5. Encourage individuals to become the expert of their own lived experiences and develop voice and choice around service participation to be empowered in their recovery. 6. Assist the individual in exploring goals and priorities while participating in the peer support program and collaborate on the creation of a plan to receive support for the duration of program enrollment. 7. Support individuals in navigating systems of care and encourage the participant to communicate with other services providers to allow for maximum self-determination and dignity in care. 8. Complete Crisis Plans and document activities according to funding source. 9. Responsible for accurate documentation and maintaining case files as required by agency policy, government regulations, and applicable local, state, and federal codes. This includes documenting progress notes in the electronic record. 10. Work with the participants' collateral and community contacts to promote continuity of care with written and explicit consent to support their recovery journey. 11. Participate in visits with the participant as necessary to engage them in the recovery process. 12. Assist participants in their process of stabilization and recovery. 13. Provide educational discussions with small groups of participants. 14. Facilitate psychosocial or other self-help, recovery-based groups to engage participant in recognizing and understanding early triggers or signs of usage, and assist in the development of prevention strategies. 15. Active listening and positive communication skills. 16. Attend and participate in staff meetings and weekly supervision. 17. Attend in-service training and conferences as required. Other Duties and Responsibilities: 1. Other job related duties as may be necessary to carry out the responsibilities of the position. 2. Other duties will be determined by the supervisor. Minimal Qualifications: High school or GED/HSED required; graduate of state Certified Peer Specialist training; possess current Certified Peer Specialist certification (If such certification has not occurred by hire, state certification must occur within the first year of employment.); strong written and verbal communication skills. Personal experience with mental health and substance use needs and knowledge of recovery principles. Meet all WCS and contractor requirements for criminal and caregiver background, driver's record, and reference checks. Valid driver's license, automobile, and sufficient insurance to meet agency requirements is preferred. Knowledge, Skills, and Abilities: Computer skills; accurate documentation; ability to meet deadlines; knowledge of substance use issues and mental health needs. Work Relationships and Scope: Has contact with a wide variety of individuals including case managers, therapists, probation agents, treatment teams, educational staff, families, and community resources. Personal Attributes: Follow agency Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, individuals receiving services and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability needs; demonstrate commitment to agency values and mission. Working Conditions: Some of the work is done sitting at a desk and using the computer; 40 hours per week; flexible work schedule may include some evenings and weekends to meet the needs of the program. Physical Demands: Position is mobile with time spent in the community, including home visits and other community-based locations; driving throughout Milwaukee County; must be able to go up and down stairs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. PM21 PIf7ac12a75e35-0897
Job Summary The Peers Empowering Peers program serves people with significant substance use and co-occurring mental health needs. The Peer Specialist works in collaboration with the individual's assigned treatment provider to ensure that they are addressing needs and goals within the individual's treatment plan. The Peer Specialist meets with each individual weekly and advocates with the person to meet their identified needs. Essential Duties and Responsibilities Committed and skilled at engaging people through a strength based, trauma informed, person centered, and culturally intelligent approach. This position has a strong focus on engaging people in care and services. Focused on providing comprehensive care to meet the person's needs, as outlined in the person's treatment plan. This could include but is not limited to treatment needs, medical/dental, housing, legal, financial, benefits, food/clothing, and/or social needs. Document all interactions, collateral contacts, and activities specific to the individual's care and treatment in the electronic medical record. Facilitate completion of the Brief Addiction Monitor (BAM) assessment tool at both enrollment and disenrollment. Uphold and promote a positive, strength based, and supportive culture. Maintain confidentiality within all written and verbal communications. Link individuals to a variety of self-determined supports and services, including traditional mental health services such as case management, psychiatry and individual therapy, mutual aid support groups, natural supports and discover other kinds of healing and/or purposeful activities that may contribute to the recovery process. Provide transportation and attend appointments with the person. Advocate with the person to met identified needs. Have contact with individuals enrolled in the program a minimum of four times per month; ideally, all four contacts are weekly face to face contacts. Provide 1:1 peer support services to people in the community (including their home and other community-based locations). From a recovery perspective, provide a strength-based review of an individual's abilities, strengths, and assets. Encourage individuals to become the expert of their own lived experiences and develop voice and choice around service participation to be empowered in their recovery. Utilize Active listening and positive communication skills. Attend and participate in staff meetings and weekly or bi-weekly clinical supervision. Required Qualifications High school or GED/HSED required; must be a graduate of state Certified Peer Specialist training. Possession of current Certified Peer Specialist certification is preferred. Minimum of 1 year of experience serving individuals with substance use, mental health, and/or co-occurring needs. Valid driver's license, automobile, and insurance sufficient to meet agency requirements is necessary. Meet all the employee requirements including references, criminal background check, drug test, and driver's license check. Program specific knowledge : Personal experience with being in recovery and having lived experience with mental health and/or substance use needs. Comprehensive knowledge of recovery principles. General knowledge of substance use treatment resources in Milwaukee County, Medication Assisted Treatment, and evidence-based practices. Knowledge, Skills and Abilities Communication - ability to provide information effectively with a diverse population - the persons we serve, supervisor, colleagues, and program partners in writing and oral communications. Technological Aptitude - Ability to use general technological skills throughout daily job i.e., Email, Internet, Microsoft Excel, AWARDS, Avatar NX. Managing Priorities/Deadlines - Ability to maintain schedules, meet deadlines and manage multiple projects. Problem-Solving Skills - Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges. Adaptability - Ability to manage change, deal with situations as they arise and work independently or as part of a team. Teamwork - Ability to work as a team participant productively while also managing independent contributing duties and responsibilities. Motivation - Possess a commitment to the assigned job, mission and core values of the organization while also supporting a respectful and harmonious work setting. Professionalism - Ability to conduct oneself with a high level of integrity, ethics and boundaries. Multicultural Sensitivity - The role involves working in the community and interacting directly with diverse populations, including peers, partners, and service providers. As such, the employee must demonstrate professionalism, cultural sensitivity, and strong interpersonal skills while representing the organization in a variety of settings. pm21 PHYSICAL DEMANDS: Work is performed in an office and community environment. Travel is required. Must be able to go up and down stairs. Must be comfortable being around and/or interacting with adults who have significant substance use needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. WORK ENVIRONMENT: Noise levels range from low to medium. Work is performed in an office and community environment. Work is performed in the community including going into homes, and other locations to serve adults enrolled in the WCS programs. Travel is required. A flexible work schedule is required to meet the needs of staff and the people being served. Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. pm21 PIedf37-4310
08/14/2026
Full time
Job Summary The Peers Empowering Peers program serves people with significant substance use and co-occurring mental health needs. The Peer Specialist works in collaboration with the individual's assigned treatment provider to ensure that they are addressing needs and goals within the individual's treatment plan. The Peer Specialist meets with each individual weekly and advocates with the person to meet their identified needs. Essential Duties and Responsibilities Committed and skilled at engaging people through a strength based, trauma informed, person centered, and culturally intelligent approach. This position has a strong focus on engaging people in care and services. Focused on providing comprehensive care to meet the person's needs, as outlined in the person's treatment plan. This could include but is not limited to treatment needs, medical/dental, housing, legal, financial, benefits, food/clothing, and/or social needs. Document all interactions, collateral contacts, and activities specific to the individual's care and treatment in the electronic medical record. Facilitate completion of the Brief Addiction Monitor (BAM) assessment tool at both enrollment and disenrollment. Uphold and promote a positive, strength based, and supportive culture. Maintain confidentiality within all written and verbal communications. Link individuals to a variety of self-determined supports and services, including traditional mental health services such as case management, psychiatry and individual therapy, mutual aid support groups, natural supports and discover other kinds of healing and/or purposeful activities that may contribute to the recovery process. Provide transportation and attend appointments with the person. Advocate with the person to met identified needs. Have contact with individuals enrolled in the program a minimum of four times per month; ideally, all four contacts are weekly face to face contacts. Provide 1:1 peer support services to people in the community (including their home and other community-based locations). From a recovery perspective, provide a strength-based review of an individual's abilities, strengths, and assets. Encourage individuals to become the expert of their own lived experiences and develop voice and choice around service participation to be empowered in their recovery. Utilize Active listening and positive communication skills. Attend and participate in staff meetings and weekly or bi-weekly clinical supervision. Required Qualifications High school or GED/HSED required; must be a graduate of state Certified Peer Specialist training. Possession of current Certified Peer Specialist certification is preferred. Minimum of 1 year of experience serving individuals with substance use, mental health, and/or co-occurring needs. Valid driver's license, automobile, and insurance sufficient to meet agency requirements is necessary. Meet all the employee requirements including references, criminal background check, drug test, and driver's license check. Program specific knowledge : Personal experience with being in recovery and having lived experience with mental health and/or substance use needs. Comprehensive knowledge of recovery principles. General knowledge of substance use treatment resources in Milwaukee County, Medication Assisted Treatment, and evidence-based practices. Knowledge, Skills and Abilities Communication - ability to provide information effectively with a diverse population - the persons we serve, supervisor, colleagues, and program partners in writing and oral communications. Technological Aptitude - Ability to use general technological skills throughout daily job i.e., Email, Internet, Microsoft Excel, AWARDS, Avatar NX. Managing Priorities/Deadlines - Ability to maintain schedules, meet deadlines and manage multiple projects. Problem-Solving Skills - Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges. Adaptability - Ability to manage change, deal with situations as they arise and work independently or as part of a team. Teamwork - Ability to work as a team participant productively while also managing independent contributing duties and responsibilities. Motivation - Possess a commitment to the assigned job, mission and core values of the organization while also supporting a respectful and harmonious work setting. Professionalism - Ability to conduct oneself with a high level of integrity, ethics and boundaries. Multicultural Sensitivity - The role involves working in the community and interacting directly with diverse populations, including peers, partners, and service providers. As such, the employee must demonstrate professionalism, cultural sensitivity, and strong interpersonal skills while representing the organization in a variety of settings. pm21 PHYSICAL DEMANDS: Work is performed in an office and community environment. Travel is required. Must be able to go up and down stairs. Must be comfortable being around and/or interacting with adults who have significant substance use needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. WORK ENVIRONMENT: Noise levels range from low to medium. Work is performed in an office and community environment. Work is performed in the community including going into homes, and other locations to serve adults enrolled in the WCS programs. Travel is required. A flexible work schedule is required to meet the needs of staff and the people being served. Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. pm21 PIedf37-4310
Job Summary The Peer Support Specialist uses lived experience with mental health, substance use, co-occurring, and other life challenges to support, engage, and advocate for individuals and families in services. Through peer support training and certification, or completion within one year of hire, this role serves as a coach, mentor, and role model promoting hope, recovery, wellness, self-advocacy, and community involvement. Peer Support Specialists build on individual and family strengths, enhance skills, support problem- solving and crisis management, help navigate systems of care, and promote active partnership to improve quality of life and long-term outcomes. Essential Duties and Responsibilities Provide 1:1 peer support to individuals and families in homes and other community-based settings, using lived experience to build trust, engage participants, and role- model recovery. Support participants and caregivers in navigating substance use, mental health, behavioral health, child welfare, and other systems of care so their needs are addressed and their voice is heard and respected. Help individuals and/or their families to identify strengths, barriers, needs, goals, and priorities. Partner with participants, families, and care teams to ensure continuity of care to develop strategies, plans of care, crisis plans, and recovery supports. Provide coaching, education, and practical support to strengthen wellness, crisis management, problem solving, and self-advocacy skills. Link participants and families to services, natural supports, and community resources to help build sustainable support networks. Promote engagement in services and recovery activities by accompanying participants to appointments, meetings, and community-based activities as needed. Complete required documentation, case records, and progress notes in a timely, accurate, and strengths-based manner in accordance with agency, funding, and regulatory requirements. Attend and actively participate in supervision, staff meetings, trainings, and other required meetings. Assist with coverage for co-workers as needed. Program-Specific Duties Caseload has approximately 15 adult females experiencing significant substance use and co-occurring mental or physical health needs. The Maternal Health Peer Specialist provides one-on-one support to pregnant women and new mothers experiencing substance use and other life challenges. Partners with the support team and each individual to create a personalized recovery support plan Coordinate comprehensive care by addressing treatment, medical, dental, housing, legal, financial, benefits, clothing, food, social, and other identified needs. Coordinate with care team members and service providers, including weekly contact to review progress and needs, and facilitate BAM monitoring/team meetings every 90 days. Maintain the Maternal Health Improvement Tracker in collaboration with Assistant Program Director to monitor prenatal and postnatal appointments and service connections for enrolled participants. Provide transportation, attend appointments, and advocate alongside individuals to help meet identified needs. Complete satisfaction surveys and document all interactions, collateral contacts, and care-related activities in the electronic medical record within 24 hours. Support a collaborative, strengths-based team culture by networking with community providers, maintaining confidentiality, completing required training, and following WCS policies and procedures. Required Qualifications High school diploma, GED, or HSED required. Completion of Wisconsin peer support training or demonstrate the ability to obtain certification within one year of hire. Personal lived experience with mental health, substance use, co-occurring, or related life challenges. Experience working with children, youth, young adults, adult individuals, and families. Strong written and verbal communication skills, cultural competence, and knowledge of recovery principles. Must meet all agency and contractor requirements for background, caregiver background, driving record, and reference checks. Completion of required agency and program trainings is expected. Experience working with Milwaukee County Behavioral Health Services Valid Wisconsin Driver's License, automobile insurance, and access to an automobile required. Knowledge, Skills, and Abilities Knowledge of mental health, substance use, co-occurring needs, recovery principles, and person-centered support. Ability to build respectful, supportive relationships with staff, individuals served, and their families. Ability to remain calm, professional, and responsive in crisis situations. Strong listening, communication, and follow-through skills, including the ability to follow written and verbal directions. Proficiency in computer use, accurate documentation, and meeting deadlines. Competence in Microsoft Outlook, Microsoft Word, and Microsoft Teams. Ability to work effectively with people from diverse cultural, ethnic, and life backgrounds. Additional Preferred Qualifications Higher education in a relevant field Bilingual abilities PM21 Program-Specific Tools & Systems AWARDS Data System; training provided as needed Laptop/computer and cell phone- provided by WCS while employed Work Schedule / Location Monday-Friday; 8 hours, 1st Shift; may vary based on participant need WCS Office Location: 2610 W North Ave. Travel in community required, approximately 60-75% of time PHYSICAL DEMANDS: This position is mobile and includes work in the office, homes, and other community-based settings. Driving throughout Milwaukee County and the ability to use stairs are required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. WORK ENVIRONMENT: Work is performed both in office as well as in the community; including in homes, court settings, and other locations within Milwaukee County. Some work is done sitting at desk, using a computer, and some requires presence in the community and in homes. Travel is required. Total work hours average 40 per week, but a flexible schedule is required to meet the needs of staff and those we serve. Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. PIa5bff3d6-
08/14/2026
Full time
Job Summary The Peer Support Specialist uses lived experience with mental health, substance use, co-occurring, and other life challenges to support, engage, and advocate for individuals and families in services. Through peer support training and certification, or completion within one year of hire, this role serves as a coach, mentor, and role model promoting hope, recovery, wellness, self-advocacy, and community involvement. Peer Support Specialists build on individual and family strengths, enhance skills, support problem- solving and crisis management, help navigate systems of care, and promote active partnership to improve quality of life and long-term outcomes. Essential Duties and Responsibilities Provide 1:1 peer support to individuals and families in homes and other community-based settings, using lived experience to build trust, engage participants, and role- model recovery. Support participants and caregivers in navigating substance use, mental health, behavioral health, child welfare, and other systems of care so their needs are addressed and their voice is heard and respected. Help individuals and/or their families to identify strengths, barriers, needs, goals, and priorities. Partner with participants, families, and care teams to ensure continuity of care to develop strategies, plans of care, crisis plans, and recovery supports. Provide coaching, education, and practical support to strengthen wellness, crisis management, problem solving, and self-advocacy skills. Link participants and families to services, natural supports, and community resources to help build sustainable support networks. Promote engagement in services and recovery activities by accompanying participants to appointments, meetings, and community-based activities as needed. Complete required documentation, case records, and progress notes in a timely, accurate, and strengths-based manner in accordance with agency, funding, and regulatory requirements. Attend and actively participate in supervision, staff meetings, trainings, and other required meetings. Assist with coverage for co-workers as needed. Program-Specific Duties Caseload has approximately 15 adult females experiencing significant substance use and co-occurring mental or physical health needs. The Maternal Health Peer Specialist provides one-on-one support to pregnant women and new mothers experiencing substance use and other life challenges. Partners with the support team and each individual to create a personalized recovery support plan Coordinate comprehensive care by addressing treatment, medical, dental, housing, legal, financial, benefits, clothing, food, social, and other identified needs. Coordinate with care team members and service providers, including weekly contact to review progress and needs, and facilitate BAM monitoring/team meetings every 90 days. Maintain the Maternal Health Improvement Tracker in collaboration with Assistant Program Director to monitor prenatal and postnatal appointments and service connections for enrolled participants. Provide transportation, attend appointments, and advocate alongside individuals to help meet identified needs. Complete satisfaction surveys and document all interactions, collateral contacts, and care-related activities in the electronic medical record within 24 hours. Support a collaborative, strengths-based team culture by networking with community providers, maintaining confidentiality, completing required training, and following WCS policies and procedures. Required Qualifications High school diploma, GED, or HSED required. Completion of Wisconsin peer support training or demonstrate the ability to obtain certification within one year of hire. Personal lived experience with mental health, substance use, co-occurring, or related life challenges. Experience working with children, youth, young adults, adult individuals, and families. Strong written and verbal communication skills, cultural competence, and knowledge of recovery principles. Must meet all agency and contractor requirements for background, caregiver background, driving record, and reference checks. Completion of required agency and program trainings is expected. Experience working with Milwaukee County Behavioral Health Services Valid Wisconsin Driver's License, automobile insurance, and access to an automobile required. Knowledge, Skills, and Abilities Knowledge of mental health, substance use, co-occurring needs, recovery principles, and person-centered support. Ability to build respectful, supportive relationships with staff, individuals served, and their families. Ability to remain calm, professional, and responsive in crisis situations. Strong listening, communication, and follow-through skills, including the ability to follow written and verbal directions. Proficiency in computer use, accurate documentation, and meeting deadlines. Competence in Microsoft Outlook, Microsoft Word, and Microsoft Teams. Ability to work effectively with people from diverse cultural, ethnic, and life backgrounds. Additional Preferred Qualifications Higher education in a relevant field Bilingual abilities PM21 Program-Specific Tools & Systems AWARDS Data System; training provided as needed Laptop/computer and cell phone- provided by WCS while employed Work Schedule / Location Monday-Friday; 8 hours, 1st Shift; may vary based on participant need WCS Office Location: 2610 W North Ave. Travel in community required, approximately 60-75% of time PHYSICAL DEMANDS: This position is mobile and includes work in the office, homes, and other community-based settings. Driving throughout Milwaukee County and the ability to use stairs are required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. WORK ENVIRONMENT: Work is performed both in office as well as in the community; including in homes, court settings, and other locations within Milwaukee County. Some work is done sitting at desk, using a computer, and some requires presence in the community and in homes. Travel is required. Total work hours average 40 per week, but a flexible schedule is required to meet the needs of staff and those we serve. Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. PIa5bff3d6-
Join a Mission-Driven Team Making a Daily Impact in the Lives of Others Social Services Professional Wisconsin Community Services (WCS) Are you a change-maker at heart? Ready to use your passion for social justice, mental health, and community empowerment to impact lives every single day? At Wisconsin Community Services (WCS) , we don't just offer services-we build hope. We provide a continuum of care and support to individuals navigating adversity, including substance use challenges, mental health needs, criminal justice involvement, and employment barriers. Through compassion, advocacy, and connection, we empower people to break cycles and create change-for themselves, their families, and their communities. Position Summary: Join our team at Access Clinic South as a Certified Peer Specialist. If you are bilingual (English/Spanish) with personal experience in mental health or substance use recovery, and have completed or are in the process of completing the State of Wisconsin Peer Specialist certification, we encourage you to apply. Your lived recovery experience will guide and inspire adults facing similar challenges. Key Responsibilities: Provide recovery-focused, strength-based support and develop individual recovery goals. Encourage the development of personal symptom management and self-advocacy. Assist individuals in navigating care systems to enhance self-determination and dignity. Conduct research to connect individuals with appropriate resources. Maintain accurate case files and documentation, including crisis plans in the Behavioral Health Division's Electronic Health Record system. Participate in 1:1 clinical supervision, if required. Collaborate with individuals' teams to ensure continuity and support in the recovery process. Facilitate group and individual support and educational sessions. Utilize motivational interviewing and positive communication skills. Attend staff meetings, training, and conferences. Additional Responsibilities: Execute other duties as needed to fulfill position responsibilities. Duties may evolve as determined by supervision needs. Requirements: High school diploma or GED/HSED required. Bilingual fluency in English and Spanish. Graduate of state Certified Peer Specialist training or attain certification within one year of hire. Knowledge of mental health and substance use recovery principles. Valid driver's license, automobile, and adequate auto insurance. Ability to meet physical demands, including mobility in community settings. pm21 Why WCS Be part of an organization rooted in equity and impact . Access ongoing professional development , mentorship, and clinical supervision. Join a collaborative team of individuals who genuinely care about the people we serve. Contribute to real change in a role that blends advocacy, healing, and hope. Wisconsin Community Services is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender identity, national origin, veteran, disability, status or any other characteristic protected by federal, state, or local law. PIf0bcf6-
08/13/2026
Full time
Join a Mission-Driven Team Making a Daily Impact in the Lives of Others Social Services Professional Wisconsin Community Services (WCS) Are you a change-maker at heart? Ready to use your passion for social justice, mental health, and community empowerment to impact lives every single day? At Wisconsin Community Services (WCS) , we don't just offer services-we build hope. We provide a continuum of care and support to individuals navigating adversity, including substance use challenges, mental health needs, criminal justice involvement, and employment barriers. Through compassion, advocacy, and connection, we empower people to break cycles and create change-for themselves, their families, and their communities. Position Summary: Join our team at Access Clinic South as a Certified Peer Specialist. If you are bilingual (English/Spanish) with personal experience in mental health or substance use recovery, and have completed or are in the process of completing the State of Wisconsin Peer Specialist certification, we encourage you to apply. Your lived recovery experience will guide and inspire adults facing similar challenges. Key Responsibilities: Provide recovery-focused, strength-based support and develop individual recovery goals. Encourage the development of personal symptom management and self-advocacy. Assist individuals in navigating care systems to enhance self-determination and dignity. Conduct research to connect individuals with appropriate resources. Maintain accurate case files and documentation, including crisis plans in the Behavioral Health Division's Electronic Health Record system. Participate in 1:1 clinical supervision, if required. Collaborate with individuals' teams to ensure continuity and support in the recovery process. Facilitate group and individual support and educational sessions. Utilize motivational interviewing and positive communication skills. Attend staff meetings, training, and conferences. Additional Responsibilities: Execute other duties as needed to fulfill position responsibilities. Duties may evolve as determined by supervision needs. Requirements: High school diploma or GED/HSED required. Bilingual fluency in English and Spanish. Graduate of state Certified Peer Specialist training or attain certification within one year of hire. Knowledge of mental health and substance use recovery principles. Valid driver's license, automobile, and adequate auto insurance. Ability to meet physical demands, including mobility in community settings. pm21 Why WCS Be part of an organization rooted in equity and impact . Access ongoing professional development , mentorship, and clinical supervision. Join a collaborative team of individuals who genuinely care about the people we serve. Contribute to real change in a role that blends advocacy, healing, and hope. Wisconsin Community Services is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender identity, national origin, veteran, disability, status or any other characteristic protected by federal, state, or local law. PIf0bcf6-
Job Summary This WCS Certified Peer Support Specialist position is located at the Department of Health and Human Services (DHHS) and is embedded within their clinical programming. The position provides Certified Peer Support Services to peers assigned to their caseload, that include a wide range of supports to assist the peer with mental health and/or substance use issues in the recovery process. These services promote wellness, self-direction, and recovery by enhancing the skills and abilities of peers to meet their chosen goals. The services help peers negotiate mental health and/or substance use systems with dignity, and without trauma. The position requires some level of independent judgement and decision-making ability in the course of their work to support peers and work with them to determine inventions they need to meet their goals.This position will seek supervision and support with their DHHS team, as well as their program manager and follow direction in the course of their work.The Peer Support Specialist in this role must be certified through the State of Wisconsin. The Peer Support Specialist will comply with all forms of required documentation of WCS and DHHS for their position (the County Avatar system, Activity Reports, and more). Essential Duties and Responsibilities Maintain a flexible schedule to meet the needs of the individuals served, including being available by cell phone on nights and weekends. Provide individual peer support services for people involved in DHHS clinical outpatient services, in accordance with the peer's individualized treatment and recovery plan, lending their unique insight into substance use and mental health issues and what makes recovery possible. Acting as a role model and demonstrating techniques in recovery and coping skills, including but not limited to assisting them with effective recovery-based services, finding self-help groups, problem solving techniques, building social skills, combatting negative self-talk,. Link individuals to a variety of self-determined supports and services/resources within the Waukesha community, and how to use natural/ family supports in the recovery process. Attend DHHS treatment team and clinical supervision meetings as required to promote peers on their caseload using self-directed recovery tools. Support individuals to become the expert of their own lived experience and develop a voice and choice around service participation to be empowered in their recovery. Responsible for maintainingup-to-date accurate documentation of all direct contacts in Avatar (county database) and county spreadsheets with training by the DHHS Clinical Supervisor, including the peer's name, date of service, service code, direct service minutes, if face-to-face, document time in minutes, location of service, travel time and miles, narrative of service summarizing staff intervention and response of the peer, signature with date of Certified Peer Support Specialist documented notes, and staff signature requires credentials. Responsible for any documentation required by the WCS Program Manager. Required to turn in program spreadsheets in an accurate and timely fashion. Avatar and Activity Reports must match. Complete all agency training as required within the agency timelines. Attend and participate in monthly in-person WCS team meetings as required. Attend dedicated supervision meetings with the DHHS clinical team, and other meetings required by DHHS. Assist Program Manager with planning and participating in community building and recovery activities and events. Attend in-service training and conferences as required by WCS or DHHS. Interaction with outside agencies, as requested. This position requires some limited driving for work-related duties and community outreach. Other duties as assigned by the Program Manager or leadership of the DHHS clinical team. Required Qualifications Must have a high-school diploma Must have a valid driver's license, automobile, and insurance sufficient to meet agency requirements. Must pass a driving record background check to be eligible to drive in the community during work hours. Meet all the employee requirements including references, criminal background check (both WCS and DHHS), drug test, and driver's license check. Program specific knowledge: (ex. AODA, mental health, youth, etc.). Examples: Must be certified with the State of Wisconsin for Peer Support. One to two years of experience as a peer support is preferred. For some contracts this may be required. Must have lived experience with substance use or mental health disorders and extensive understanding of the core competencies of Peer Support. Comprehensive understanding of substance use and mental health disorders, and knowledge of resources in the community that are available to the people served in the Peer Support Program (such as housing, employment, treatment, support with food insecurities, parenting resources, and more). General knowledge of psychoeducation services (providing education and resources, skills training, problem solving, social and emotional support for mental health or substance use issues), and education around medication compliance, addiction as a disease, cross addiction, and abstinence from all non-prescribed medication or mood alternating substances in recovery. General knowledge of supporting individuals in crisis. Knowledge, Skills and Abilities Communication - Ability to provide information effectively with a diverse population - the persons we serve, agency leadership, supervisor, colleagues, the DHHS Clinical Team and leadership, and program partners in writing and oral communications. Technological Aptitude - Ability to use general technological skills throughout daily job i.e., Email, Internet, company specified systems, (ex. Microsoft 365, Windows, Word, Excel). Managing Priorities/Deadlines - Ability to maintain schedules, meet deadlines and manage multiple projects. Problem-Solving Skills - Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges. Must be able to demonstrate good judgement when faced with peers in crisis. Adaptability - Ability to manage change, deal with situations as they arise and work independently or as part of a team. Teamwork - Ability to work as a team with WCS and the DHHS Clinical Team and participate productively and respectfully while also managing independent contributing duties and responsibilities. Motivation - Possess a commitment to the assigned job and assigned peers, mission, and core values of the organization while also supporting a respectful and harmonious work setting. Professionalism - Ability to conduct oneself with a high level of professional conduct, integrity, ethics and boundaries. Multicultural Sensitivity - The role involves working in the community and interacting directly with diverse populations, including peers served in the program, partners, and service providers. As such, the employee must demonstrate professionalism, respect, integrity, cultural sensitivity, and strong interpersonal skills while representing the organization in a variety of settings. Program Specific Knowledge, Skills and Abilities - Psychoeducation, behavior tailoring, relapse prevention planning, development of recovery action plan, recovery and/or resilience training, social support building, teaching coping skills, assistance with engaging in health/telehealth services, post-overdose outreach services to peers and their families with linkages to treatment, recovery support, harm reduction resources, psychosocial resources, communicable disease screening, and education. Agency Specific Knowledge, Skills and Abilities - Understanding of the agency Employment Handbook, Employee Code of Conduct, UKG (payroll system), Power DMS (required agency policies and procedures), Avatar database, SharePoint with employee resources and agency announcements and news, as well as other forms, Empathy Interviews, and admin departments. PHYSICAL DEMANDS: The position is not a remote position. The majority of work is performed at the DHHS Office, with some limited outreach required. Community-based work is required when requested by DHHS or the WCS Program Manager, including home visits and other community-based locations; must be able to go up and downstairs, stand, sit, and be able to get in and out and drive their own vehicle. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: Majority of work is conducted in an office environment, with office work performed at an assigned DHHS office, sitting at a desk and using the computer . click apply for full job details
08/13/2026
Full time
Job Summary This WCS Certified Peer Support Specialist position is located at the Department of Health and Human Services (DHHS) and is embedded within their clinical programming. The position provides Certified Peer Support Services to peers assigned to their caseload, that include a wide range of supports to assist the peer with mental health and/or substance use issues in the recovery process. These services promote wellness, self-direction, and recovery by enhancing the skills and abilities of peers to meet their chosen goals. The services help peers negotiate mental health and/or substance use systems with dignity, and without trauma. The position requires some level of independent judgement and decision-making ability in the course of their work to support peers and work with them to determine inventions they need to meet their goals.This position will seek supervision and support with their DHHS team, as well as their program manager and follow direction in the course of their work.The Peer Support Specialist in this role must be certified through the State of Wisconsin. The Peer Support Specialist will comply with all forms of required documentation of WCS and DHHS for their position (the County Avatar system, Activity Reports, and more). Essential Duties and Responsibilities Maintain a flexible schedule to meet the needs of the individuals served, including being available by cell phone on nights and weekends. Provide individual peer support services for people involved in DHHS clinical outpatient services, in accordance with the peer's individualized treatment and recovery plan, lending their unique insight into substance use and mental health issues and what makes recovery possible. Acting as a role model and demonstrating techniques in recovery and coping skills, including but not limited to assisting them with effective recovery-based services, finding self-help groups, problem solving techniques, building social skills, combatting negative self-talk,. Link individuals to a variety of self-determined supports and services/resources within the Waukesha community, and how to use natural/ family supports in the recovery process. Attend DHHS treatment team and clinical supervision meetings as required to promote peers on their caseload using self-directed recovery tools. Support individuals to become the expert of their own lived experience and develop a voice and choice around service participation to be empowered in their recovery. Responsible for maintainingup-to-date accurate documentation of all direct contacts in Avatar (county database) and county spreadsheets with training by the DHHS Clinical Supervisor, including the peer's name, date of service, service code, direct service minutes, if face-to-face, document time in minutes, location of service, travel time and miles, narrative of service summarizing staff intervention and response of the peer, signature with date of Certified Peer Support Specialist documented notes, and staff signature requires credentials. Responsible for any documentation required by the WCS Program Manager. Required to turn in program spreadsheets in an accurate and timely fashion. Avatar and Activity Reports must match. Complete all agency training as required within the agency timelines. Attend and participate in monthly in-person WCS team meetings as required. Attend dedicated supervision meetings with the DHHS clinical team, and other meetings required by DHHS. Assist Program Manager with planning and participating in community building and recovery activities and events. Attend in-service training and conferences as required by WCS or DHHS. Interaction with outside agencies, as requested. This position requires some limited driving for work-related duties and community outreach. Other duties as assigned by the Program Manager or leadership of the DHHS clinical team. Required Qualifications Must have a high-school diploma Must have a valid driver's license, automobile, and insurance sufficient to meet agency requirements. Must pass a driving record background check to be eligible to drive in the community during work hours. Meet all the employee requirements including references, criminal background check (both WCS and DHHS), drug test, and driver's license check. Program specific knowledge: (ex. AODA, mental health, youth, etc.). Examples: Must be certified with the State of Wisconsin for Peer Support. One to two years of experience as a peer support is preferred. For some contracts this may be required. Must have lived experience with substance use or mental health disorders and extensive understanding of the core competencies of Peer Support. Comprehensive understanding of substance use and mental health disorders, and knowledge of resources in the community that are available to the people served in the Peer Support Program (such as housing, employment, treatment, support with food insecurities, parenting resources, and more). General knowledge of psychoeducation services (providing education and resources, skills training, problem solving, social and emotional support for mental health or substance use issues), and education around medication compliance, addiction as a disease, cross addiction, and abstinence from all non-prescribed medication or mood alternating substances in recovery. General knowledge of supporting individuals in crisis. Knowledge, Skills and Abilities Communication - Ability to provide information effectively with a diverse population - the persons we serve, agency leadership, supervisor, colleagues, the DHHS Clinical Team and leadership, and program partners in writing and oral communications. Technological Aptitude - Ability to use general technological skills throughout daily job i.e., Email, Internet, company specified systems, (ex. Microsoft 365, Windows, Word, Excel). Managing Priorities/Deadlines - Ability to maintain schedules, meet deadlines and manage multiple projects. Problem-Solving Skills - Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges. Must be able to demonstrate good judgement when faced with peers in crisis. Adaptability - Ability to manage change, deal with situations as they arise and work independently or as part of a team. Teamwork - Ability to work as a team with WCS and the DHHS Clinical Team and participate productively and respectfully while also managing independent contributing duties and responsibilities. Motivation - Possess a commitment to the assigned job and assigned peers, mission, and core values of the organization while also supporting a respectful and harmonious work setting. Professionalism - Ability to conduct oneself with a high level of professional conduct, integrity, ethics and boundaries. Multicultural Sensitivity - The role involves working in the community and interacting directly with diverse populations, including peers served in the program, partners, and service providers. As such, the employee must demonstrate professionalism, respect, integrity, cultural sensitivity, and strong interpersonal skills while representing the organization in a variety of settings. Program Specific Knowledge, Skills and Abilities - Psychoeducation, behavior tailoring, relapse prevention planning, development of recovery action plan, recovery and/or resilience training, social support building, teaching coping skills, assistance with engaging in health/telehealth services, post-overdose outreach services to peers and their families with linkages to treatment, recovery support, harm reduction resources, psychosocial resources, communicable disease screening, and education. Agency Specific Knowledge, Skills and Abilities - Understanding of the agency Employment Handbook, Employee Code of Conduct, UKG (payroll system), Power DMS (required agency policies and procedures), Avatar database, SharePoint with employee resources and agency announcements and news, as well as other forms, Empathy Interviews, and admin departments. PHYSICAL DEMANDS: The position is not a remote position. The majority of work is performed at the DHHS Office, with some limited outreach required. Community-based work is required when requested by DHHS or the WCS Program Manager, including home visits and other community-based locations; must be able to go up and downstairs, stand, sit, and be able to get in and out and drive their own vehicle. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: Majority of work is conducted in an office environment, with office work performed at an assigned DHHS office, sitting at a desk and using the computer . click apply for full job details