Excellence Services, LLC

Job Type: Full-Time (40 hours/week), Hourly, Non-Exempt live-out Availability: Typically 9 AM - 5:30 PM, Monday - Friday. Be available and on-call as needed. COMPENSATION: $72,800 - $360,000/year (depends on experience) Discretionary year-end bonus (up to 20%) Health insurance Paid vacation, holidays, and sick days Paid meal breaks Regular reviews & advancement opportunities Travel as needed INTRODUCTION: We are looking for a Senior Personal Assistant/Chauffeur to work under our House Manager in a dynamic private household setting. The role involves hands-on management of designated areas and a willingness to engage in a range of tasks. Candidates should exhibit humility, a strong sense of service, excellent organizational abilities, and the assertiveness to hold staff accountable. You will be part of a collaborative team of Personal Assistants, each responsible for different facets of household operations. If you're adaptable, dedicated, firm in upholding standards, and experienced in management, we invite you to apply. DUTIES: Vendor and Supplier Management: Liaise and coordinate with external suppliers required for the operation of the household or mansion (such as maintenance, cleaning, floristry, security, event planning, etc.). Oversee and manage various property projects and vendor activities to ensure each project is completed efficiently while taking full responsibility for home maintenance, covering all aspects of property upkeep and repairs. Conduct quotation comparisons, engage in initial contract negotiations, and prepare approval processes, ensuring a balance between cost and quality while safeguarding the Principals' interests. Property Management: Conduct regular property inspections, identify, report, and resolve issues, or arrange and supervise staff in resolving these issues effectively and promptly. Oversee household inventory, ensuring adequate supply and organization of household items. Efficiently arrange staff working hours and tasks, ensuring optimal productivity and coordination. Inspect and ensure high-quality work from household staff, providing feedback and continually enhancing work quality. Personal Matters and Errands: Provide reliable transportation for the Principals, maintain vehicle cleanliness and readiness, and perform various errands as needed, such as picking up dry cleaning, mailing parcels, and managing banking or post-office matters. Assist with purchasing or ordering items and take care of miscellaneous tasks such as processing returns, exchanges, and bill payments. Emergency and Flexible Support: Respond promptly to the Principals' ad hoc instructions or emergencies. Handle unexpected matters (flight changes, schedule conflicts, emergency meetings, etc.). Confidentiality and Professional Ethics: Strictly adhere to privacy protection and handle the personal information of the Principals with discretion. Maintain professional etiquette and a polished professional image. Document and Data Management: Maintain electronic/physical folders based on the family's or individual's needs, archiving important contracts, passports, visas, insurance documents, etc. Update contact information, meeting minutes, memos, and other relevant documents. Administration and Communication Coordination (Optional): Handle incoming calls and guest greetings. Screen and manage daily communications such as emails, phone calls, messages, etc., and act as a representative for the Principals in external communications when necessary. Manage important documents, contracts, and personal information to ensure confidentiality. REQUIREMENTS: Education: Bachelor's degree or advanced degrees (e.g., MBA, J.D., etc.) or equivalent professional experience preferred. Experience: Minimum of 5+ years of experience in high-level personal assistance or private household management, particularly with high-net-worth families or top executives. Leadership & Management: Extensive experience in leading and managing a team, with a proven ability to oversee household staff, vendors, and service providers while maintaining high standards of performance. Expert Skills:Exceptional organizational and multitasking abilities, with an advanced understanding of managing complex schedules and a high volume of tasks simultaneously. A high level of empathy and exceptional client relationship skills, enabling you to build and maintain a trusting relationship with the client through highly personalized and meticulous service. Proficiency in technology platforms (e.g., G-Suite, iPhone, MacBook) and expertise in household management software. Strong interpersonal skills with the ability to manage diverse relationships, including vendors, family members, and staff. Excellent written and verbal communication skills in English, fluency in additional languages is a plus. Advanced problem-solving and decision-making abilities, particularly in high-stakes situations. Flexibility & Availability: Willingness and ability to work extended hours, including evenings, weekends, and holidays as needed, with a flexible and proactive approach to all aspects of the job. Ethics & Integrity: Must exhibit the highest level of personal integrity, professionalism, and discretion, especially in handling sensitive or confidential matters. Legal Requirements: Legally authorized to work in the United States and able to pass extensive background checks. Health & Wellness: Must be prepared for pre-employment health screenings (physical exams, psychological evaluations, drug tests), with annual flu vaccination required. Commitment: Seeking a long-term, stable commitment to a family or household, with a deep passion for providing exceptional service and support. Driver's License: Must possess a valid U.S. driver's license with a clean driving record. CORE VALUES: Principals' First: Always put the Principals' needs and interests first. Learn from Mistakes: Admit mistakes upfront. Learn and grow from them. Conscientious: Attention to detail. Completes duties mindfully, effectively, and promptly. Dedication: Shows a deep commitment to the role and the company. Accountable: Takes ownership of tasks and completes thorough due diligence. Independent: Thinks and acts independently. Able to be self-taught and keep improving. Resilience: Never complains or shies away from work. Welcomes constructive feedback and thrives under pressure. WHY JOIN US? Prestigious Environment: Operate within a high-end private household, managing luxurious properties and engaging with an exclusive clientele. Strategic Impact: Play a crucial role in shaping and optimizing household operations, contributing to the overall efficiency and excellence of the residence. Professional Growth: Access to continuous learning opportunities, including specialized training and potential for career advancement within a prestigious organization. Technology-Driven Operations: Work in an environment that prioritizes modern tools and systems for seamless communication, task management, and operational efficiency. Competitive Compensation: Enjoy a highly competitive salary range with significant earning potential through performance-based bonuses and comprehensive benefits. Supportive Culture: Thrive in a collaborative and supportive work environment that values dedication, integrity, and excellence.

On-site Position in Atherton, CA Full Time (40 hours/week), Non-Exempt/Hourly. Work Hours: Five 8-hour days or four 10-hour days, with flexibility based on family needs. Early hours are expected for breakfast preparation, with weekend availability required. COMPENSATION: $50 - $82/hour, DOE. (Non-Exempt/Hourly) Discretionary Bonus (Up to 20%) Health Insurance Paid Time Off: Includes vacation days, sick leave, and personal days Paid Meal Breaks Regular Reviews & Advancement Opportunities SUMMARY: Join a prestigious private household in Atherton, CA, as a Private Executive Chef, where your culinary passion will craft unforgettable dining experiences for an elite family. This role is a unique opportunity for an enthusiastic chef eager to create customized, healthy meals and surprise menus for special occasions like holidays and family milestones. Ideal for a creative professional seeking to lead a residential culinary program with artistic freedom, stability, and the chance to build trusted relationships in a high-end environment. RESPONSIBILITIES: Meal Preparation and Cooking Cook daily meals for the family and guests, tailoring dishes to preferences and dietary needs. Design surprise menus for holidays and family milestones, using fresh, locally sourced ingredients to create healthy, vibrant dishes. Create customized, diverse menus four weeks ahead, considering family preferences, dietary needs, seasonal ingredients, and including school lunches as part of the meal planning. Kitchen Management and Operations Oversee kitchen operations from budgeting and sourcing to menu planning, ordering groceries, and managing inventory, ensuring seamless daily meal prep. Take charge of kitchen maintenance, regularly inspecting and ensuring all kitchen wares and equipment are in top condition for daily use. Health, Hygiene, and Safety Keep the kitchen spotless and organized at all times, cleaning as you go to ensure efficiency and hygiene throughout the day. Maintain the highest standards of health, hygiene, and safety in the kitchen, ensuring proper food storage and sanitation at all times. Team Collaboration and Communication Collaborate with other household staff to plan and execute seamless meal preparations and events, continuously developing new recipes to keep meals exciting. Vendor Relations and Procurement Build and maintain strong relationships with local and regional food suppliers to ensure the freshest ingredients are always available. JOB REQUIREMENTS: Minimum 7+ years of chef experience, preferably in Michelin-rated/fine dining establishments and private families, backed by a culinary degree or certificate. Proficiency in diverse cuisine styles; Asian fusion dishes are a plus. Flexible in work schedules, including weekends and holiday shifts. Capable of maintaining confidentiality and accommodating a limited range of dietary preferences for Principals. Comfortable with technology, including iPhone, MacBook, and Google Suite. Reliable, deadline-oriented, and able to work well as part of a residence team. Exceptional professional service with a respectful communication style, alongside understanding boundaries and maintaining discretion. Capable of performing a range of physical activities in the kitchen, including lifting up to 40 lbs and distinguishing flavors and aromas accurately. Good spatial awareness and ability to move efficiently in the workplace, handling various kitchen tasks with care and consideration. Knowledge of California sanitation regulations and Food ServSafe certification. US work authorization without visa sponsorship, and ability to pass extensive background checks. Possession of a valid driver's license and reliable transportation. Ready for pre-employment health screenings, including physical, psychological exams, and drug tests; annual flu vaccination required. Annual flu shot required. OUR CORE VALUES: Principals' First: Always put our principals' needs and interests first. Learn from mistakes: Admit mistakes upfront. Learns and grows from mistakes. Conscientious: Attention to detail. Finishes duties mindfully, effectively, and promptly. Dedication: Shows a deep commitment to the role and the company. Accountable: Takes ownership of tasks and completes thorough due diligence. Independent: Thinks and acts independently. Able to be self-taught and keep improving. Resilience: Never complains or shies away from work. Welcome feedback and can thrive under pressure. WHY JOIN US? Prestigious Environment: Operate within a high-end private household, managing luxurious properties and engaging with an exclusive clientele. Strategic Impact: Play a crucial role in shaping and optimizing household operations, contributing to the overall efficiency and excellence of the residence. Professional Growth: Access to continuous learning opportunities, including specialized training and potential for career advancement within a prestigious organization. Technology-Driven Operations: Work in an environment that prioritizes modern tools and systems for seamless communication, task management, and operational efficiency. Competitive Compensation: Enjoy a highly competitive salary range with significant earning potential through performance-based bonuses and comprehensive benefits. Supportive Culture: Thrive in a collaborative and supportive work environment that values dedication, integrity, and excellence.

Location: Atherton, CA - Live Out Type: Full Time (40 hours) or Part time (16+ hours) (Weekend Required) COMPENSATION: $25-$42/hour DOE Health Insurance Paid Vacation, Holidays, Sick days Paid rest & meal breaks Discretionary Bonus (generous) Regular reviews & advancement opportunities SUMMARY: Private family estate is looking for a Housekeeper. The ideal candidate will be service-oriented, proactive, and can take direction from an Executive Housekeeper with a "can do" attitude. Willing to train junior candidates with the right attitude. SKILLS: ● Experience in cleaning luxury homes. ● Experience with washing, steaming, ironing, folding, and caring for luxury linens & delicate fabrics. ● Physical stamina and mobility including ability to reach, kneel, squat, crouch, bend and crawl. Ability to lift, push & pull required load (approx 30 lbs). TASKS: ● Clean furniture & fixtures. Wash, dust, polish, vacuum, and sweep assigned areas. ● Assist with changing and making the bedding, adhere to time schedules. ● Maintain all assigned areas in a clean and sanitary condition. ● Clean sinks, tubs, showers and toilets according to prescribed sanitary standards. ● Report any damages or concerns from the furniture, carpets, upholstery, floors, blinds, windows, curtains to the Executive Housekeeper. ● Ensure all cleaning equipment & housekeeping tools are maintained and in good working order. ● Exterior cleaning, patios, cabanas, balconies, windows, etc. ● Oversee vendors in assigned areas, with House Manager's direction. REQUIREMENTS: ● Fluency in English is preferred. Translation apps will be provided on devices for communication if needed. ● 5+ years of related experience working in a high-level private home or hotel in a similar role preferred. ● References required from current and previous employers. ● Must pass a background check. ● Must be legally able to work in the United States.

$72,800 to $104,000 + Benefits. DOE. Up to 20% performance-based Bonus. Atherton, California, USA (Weekend Required) ABOUT US: Excellence Services LLC is a professional private-owned company that provides luxury service for an HNW family exclusively. We help our client enjoy their life and encourage employee success. ROLE AND LOCATION: Chauffeur/Personal Assistant Atherton, CA Full-time (Saturdays or Sundays Required, plus 3-4 weekdays, on-call as needed) Competitive Comp and Excellent Benefits after 90 days Introductory Period SUMMARY: A polished, ultra discreet chauffeur with C-level experience in executive protection. Must seriously commit to protecting every aspect of the confidentiality of the Principals'. The candidate will be proactive, able to anticipate Principals' needs and provide exceptional service in a timely manner. Privacy, discretion, and loyalty are paramount for this position. Qualified candidates pay close attention to details, possess a positive, upbeat attitude and can work independently. REQUIREMENT: Available for special occasions. Recent experience driving for high profile Principals or C-Level Executives a must. Cool, calm demeanor. Minimum of 5 years experience in the above-listed environment(s). Must be familiar with the Palo Alto area. Locals only. Recent experience driving a wide array of vehicles including SUVs, custom passenger bus and luxury sedans. Good health and physically fit. Must be able to lift 50 pounds. Flexible and able to accommodate spontaneous changes to routines and plans. Long-term intent. Able to work legally in the United States, with a valid passport, driver's license, and spotless driving record. Able to withstand deep background, credit, and reference checks. Willing to take a pre-employment physical, psychological exam and drug screen. PRIMARY DUTIES: DRIVING Safe and secure transportation of Principal(s). Service-oriented and attention to detail. Maintain vehicle cleanliness: interior and exterior, hand washing on site. Maintain vehicle readiness: fuel, tire pressure, service records, etc. Prepare and maintain vehicle checklist, pre- / post-use. Prepare/maintain Principals' comfort items in the vehicles: water, tissues, umbrellas, etc. DUTIES SECONDARY TO DRIVING: SECURITY Property perimeter check, noting details in the Daily Activity Report. Vendor supervision. Respond to gate calls. Log in packages and inspect for potential hazards. Confidently manage emergencies. Certified AED / CPR / First Aid a plus. OUR CORE VALUES: ● Principal's First Ability to stay focused on meeting and exceeding Highly Private Principals/Clients needs ● Learn from mistakes Able to admit mistakes upfront and seeks the truth. Learns and grows from mistakes. Makes thoughtful choices and provides solutions to avoid future mistakes. Keeps improving. ● Conscientious Finishes duties mindfully, effectively and promptly. ● Dedication Shows a deep commitment to the role and people. ● Accountable Takes ownership of tasks and time for Due diligence. ● Independent Thinks and acts independently. ● Resilience Does not complain or shy away from assigned work. Confronts difficulties with a positive outlook. When the going gets tough the tough get going.

Location: Atherton, CA - Live Out Type: Full Time (40 hours) or Part time (16+ hours) (Weekend Required) COMPENSATION: $25-$42/hour DOE Health Insurance Paid Vacation, Holidays, Sick days Paid rest & meal breaks Discretionary Bonus (generous) Regular reviews & advancement opportunities SUMMARY: Private family estate is looking for a Housekeeper. The ideal candidate will be service-oriented, proactive, and can take direction from an Executive Housekeeper with a "can do" attitude. Willing to train junior candidates with the right attitude. SKILLS: ● Experience in cleaning luxury homes. ● Experience with washing, steaming, ironing, folding, and caring for luxury linens & delicate fabrics. ● Physical stamina and mobility including ability to reach, kneel, squat, crouch, bend and crawl. Ability to lift, push & pull required load (approx 30 lbs). TASKS: ● Clean furniture & fixtures. Wash, dust, polish, vacuum, and sweep assigned areas. ● Assist with changing and making the bedding, adhere to time schedules. ● Maintain all assigned areas in a clean and sanitary condition. ● Clean sinks, tubs, showers and toilets according to prescribed sanitary standards. ● Report any damages or concerns from the furniture, carpets, upholstery, floors, blinds, windows, curtains to the Executive Housekeeper. ● Ensure all cleaning equipment & housekeeping tools are maintained and in good working order. ● Exterior cleaning, patios, cabanas, balconies, windows, etc. ● Oversee vendors in assigned areas, with House Manager's direction. REQUIREMENTS: ● Fluency in English is preferred. Translation apps will be provided on devices for communication if needed. ● 5+ years of related experience working in a high-level private home or hotel in a similar role preferred. ● References required from current and previous employers. ● Must pass a background check. ● Must be legally able to work in the United States.

Location: Atherton, CA - Live Out Type: Full Time (40 hours) or Part time (24+ hours) (Weekend Required) COMPENSATION: $35-$52/hour DOE Health Insurance Paid Vacation, Holidays, Sick days Paid rest & meal breaks Discretionary Bonus (generous) Regular reviews & advancement opportunities SUMMARY: Private family estate is looking for an experienced, exceptional service-minded high energy Executive Housekeeper that is professional, proactive, hands-on and able to manage additional housekeepers. Willing to train junior candidates with the right 'can do' attitude. SKILLS: ● Experience cleaning luxury homes, fine finishings, special surfaces, and how to work around high-end artwork and antiques. ● Flexibility to go the extra mile when needed to get the job done. ● Can independently make recommendations based on research and due diligence for the best products and understands the application of those products, can train other staff. ● Communicate with vendors and oversee organizational and deep cleaning projects. ● Experience with sorting, steaming, washing, ironing and folding of luxury fine linens and delicate fabrics. ● Able to respond to requests timely and follow through until completed. ● Can graciously accept feedback and apply knowledge learned. ● Physical stamina and mobility including ability to reach, kneel, squat, crouch, bend and crawl. Ability to lift, push and pull required load (approximately 30 lbs). ● Able to track tasks using Google Sheets, Docs and Apps. TASKS: ● Coordinate and oversee housekeeping staff & schedules. Work closely with Estate Manager. ● Update and manage any housekeeping related fixes/small repairs using Google Sheets. Report anything requiring immediate attention. ● Create daily, weekly, and monthly housekeeping checklists. ● Ensure all cleaning equipment & housekeeping tools are maintained in good working order and are being properly cared for. ● Update, track, and schedule maintenance for any cleaning related services or equipment. ● Inspect linens and towels regularly making notes and reporting when items need to be replaced. ● Inspect cleanliness of residences from top to bottom, basement to the roof; inspecting all furniture, carpets, upholstery, floors, blinds, windows, curtains, etc. and report any damage or concerns/issues to the Estate Manager. ● Clean furniture and fixtures as directed using approved products. Organize personal items & closets. ● Assist as needed with changing and making the bedding, adhere to time schedules. ● Clean sinks, tubs, showers, and toilets. Dust furniture, walls, machinery, and equipment. Vacuum and sweep assigned areas. ● Maintain a professional appearance and uniform standards. ● Listen well, take notes, and respond timely to requests. REQUIREMENTS: ● Must be Fluent in English with great communication skills, both written and verbal. ● 5 - 10+ years of related experience working in a high-level private home or hotel in a similar role. ● References required from both current and previous employers. ● Working knowledge of Mac/PC operating systems and smart home systems. ● Must pass a background check. ● Must be legally able to work in the United States.

104,000 to $125,000+ Full Benefits. DOE. Up to 20% performance-based Bonus. Full time Atherton, California, USA ABOUT US: Excellence Services LLC is a professional private-owned company that provides luxury service for an HNW family exclusively. We help our client enjoy their life and encourage employee success. PRIMARY DUTIES: Primary responsibilities will include ensuring the smooth running of the household, performing administrative and household tasks, and working closely with other staff. Household ● Daily running of the estate. ● Keep an inventory of all household supplies (light bulbs, batteries, cleaning supplies), assist with restocking as needed. ● Maintain and update a household manual. ● Maintain an approved products list for home and personal items, including online purchasing info. ● Maintain a household vendor list. Build strong relationships with vendors. ● Shop for household items, as needed. ● Wine cellar and smart home systems management. ● Prepare home for occasional events. Coordinate with vendors as needed for holiday decor (Halloween, Christmas) ● Hands-on. Home Office ● Maintain principal's personal Google calendars (separate from professional calendars). ● Schedule personal appointments. Calendar items forwarded by principals and Estate Manager. ● Maintain a filing system for household needs (e.g. car registrations, maintenance contracts, warranties, contractor bids, etc.). ● Order home office supplies and monitor inventory. Other ● Purchase gifts; develop and maintain gift tracker, review and audit receipts. ● Work with travel concierge, event planner, and accountants as needed. ● Plan and coordinate children and family activities and events. ● Assist with personal archival projects. ● Dry cleaning, prescriptions, household supplies ● Shipping various packages; manage returns. ● Personal shopping as requested. JOB REQUIREMENTS: ● Minimum of 5+ years of relevant experience working in private homes 15,000 sq. ft or larger. ● Outstanding references from both current and previous employers. References will be verified. ● Superb command of the English language, both written and oral, is required. ● Understands that the highest levels of confidentiality and discretion are required. ● General understanding of household mechanical systems, appliances, technology and routine maintenance practices of these systems. ● Possesses superior process, project and time management skills. ● Low key, meticulous, personable character. ● Must be a self-starter. ● Must have excellent interpersonal skills. ● Flexible scheduling with availability to work overtime and weekends as needed. A 24/7 mentality. ● Valid driver's license with a perfect driving record. ● Legal to work in the United States. ● Able to pass an extensive background check, including criminal and credit checks. OUR CORE VALUES: ● Principal's First Ability to stay focused on meeting and exceeding Highly Private Principals/Clients needs ● Learn from mistakes Able to admit mistakes upfront and seeks the truth. Learns and grows from mistakes. Makes thoughtful choices and provides solutions to avoid future mistakes. Keeps improving. ● Conscientious Finishes duties mindfully, effectively and promptly. ● Dedication Shows a deep commitment to the role and people. ● Accountable Takes ownership of tasks and time for Due diligence. ● Independent Thinks and acts independently. ● Resilience Does not complain or shy away from assigned work. Confronts difficulties with a positive outlook. When the going gets tough the tough get going.

$30 - $38 per hour, DOE. Up to 20% performance-based Bonus Atherton, California, USA ABOUT US: Excellence Services LLC is a privately owned company that provides luxury service for an HNW family exclusively. We help our client enjoy their life and encourage employee success. SUMMARY: Seeking a professional handyman with maintenance and landscaping experience to join our team part-time on a private Atherton, CA estate. We are devoted to providing our clients with a safe, beautiful place to live and enjoy themselves. We will rely on you to keep the home and grounds in peak condition. A well-organized and detail-oriented person will be valued greatly in this position. RESPONSIBILITIES : Proactive planning and scheduling of work duties either on your own or with a team and management. Perform landscaping tasks, including mowing, weeding, trimming, watering, pruning, planting, or other activities as needed. Knowledge of fertilization, pesticides and plant care disease is a plus. Irrigation system scheduling and repairs as needed. Oversee and adjust the sprinkler system. Ability to troubleshoot pipes and/or potential irrigation leaks/problems. Keeping outdoor living spaces, furniture, light fixtures and equipment clean at all times. Power washing sidewalks, gutters, walls, patios, decks and more. Assisting in inventory, organizing tool sheds and garages. Assisting Property Manager in supervising outside contractors and vendors. Perform minor fixes and maintenance with plumbing, electrical, mechanical, carpentry, and painting (if qualified). Picking up supplies or materials from local hardware and/or landscaping stores. Picking up packages and package cartons - unfolding and collecting. Sanitation duties including trash sorting, removal, shredding, and trash bin cleaning. Responsible for pest control and removal including placing bait stations for rodents such as rats, moles, voles. Respond to the Property Manager and maintenance staff with a clear plan and solutions to any concerns in a timely and professional manner if needed. Responsible to provide clients with support and guidance on maintaining their equipment and keeping records QUALIFICATIONS: Must be Fluent in English with excellent communication skills, both written and verbal. Ability to communicate well with the property manager and maintenance staff. 5+ years of related professional experience working in a high-level private home or in a similar role or capacity. Excellent direct manger level verbal references required from both current and previous employers. Valid Driver's License required and legally eligible to work in the United States. Must pass a background check and drug screen. Must be professional, proactive, reliable, and respect the boundaries, privacy, and confidentiality of the family. Ability to work in all weather and temperature conditions. Ability to lift up to 50 pounds and provide manual labor including but not limited to lifting, pushing, and pulling. Education in HVAC, electrical, plumbing, mechanical, or any similar trade a plus. Knowledge of methods of landscaping and proper use of chemicals, fertilizers, and pesticides. Basic knowledge of ornamental horticulture and skill in the performance of a wide variety of gardening tasks. Knowledge of workplace safety and appropriate safety protocols. Must know how to operate basic power tools. Consistently demonstrate excellent technical knowledge of the job. Ability to identify common plants, be able to identify insect or disease conditions on plants. Desire and ability to provide high-quality service. Strong attention to detail and organized, with great time-management and problem-solving skills. Ability to safely operate equipment such as mowers, trimmers, edger, pruners, chainsaws, and blowers Able to work in both large and confined spaces. Physical stamina and mobility including the ability to reach, kneel, squat, crouch, bend and crawl. Able to respond to requests in a timely fashion and follow through until completed. Can show flexibility and go the extra mile when needed to get the job done. OUR CORE VALUES: ● Principal's First Ability to stay focused on meeting and exceeding Highly Private Principals/Clients needs ● Learn from mistakes Able to admit mistakes upfront and seeks the truth. Learns and grows from mistakes. Makes thoughtful choices and provides solutions to avoid future mistakes. Keeps improving. ● Conscientious Finishes duties mindfully, effectively and promptly. ● Dedication Shows a deep commitment to the role and people. ● Accountable Takes ownership of tasks and time for Due diligence. ● Independent Thinks and acts independently. ● Resilience Does not complain or shy away from assigned work. Confronts difficulties with a positive outlook. When the going gets tough the tough get going.

Location: Atherton, CA Job Type: Full-time Schedule: Monday - Friday 8:30 AM - 5:00 PM Pay: $52,000 to $72,800 (+ up to 20% Bonus) Benefits: Health insurance, Paid time off POSITION SUMMARY: Excellence Services LLC is a privately owned company that provides luxury service for a high-net-worth family exclusively. We help our client enjoy life and encourage employee success, growth and development. We are seeking a professional, high-energy, and service-oriented executive Housekeeper for a private family residence. The ideal candidate will have a hands-on approach as well as an ability to effectively manage additional Housekeepers. This is a rewarding role for a committed individual with a background in executive hospitality, high-end/luxury hotel experience, residential housekeeping as well as cleaning and housekeeping for a private home. Primary responsibilities will include ensuring the smooth running of the household, performing administrative and household tasks, and working closely with other staff. A good candidate for this role will be a collaborator who can take direction and action from the Estate Manager and/or Principals with a "can-do" attitude. Must be able to consistently maintain the highest level of standards of service and overall efficiency of the residence. RESPONSIBILITIES: Extensive experience in cleaning luxury homes. Can show flexibility and go the extra mile when needed to get the job done. Has deeper knowledge and experience in the care of fine finishing's, special surfaces and how to work around high-end artwork and antiques. Understands clearly which products work and ones that are not appropriate. Can independently make recommendations based on research and due diligence for the best products and understands the application of those products, can train other staff. Must have experience with steaming, ironing and caring of luxury fine linens and delicate fabrics. Able to track tasks using Google Sheets, Docs and Apps. Create daily, weekly, and monthly housekeeping checklists and confirm by personally inspecting each task is being completed and expectations are met. Update, track and schedule maintenance for any cleaning related services or equipment when needed. Inspection of all linens and towels regularly making notes and reporting when items need to be replaced or are damaged. Sort and wash laundry using machines or by hand as required. Wash, dust, polish, vacuum, and sweep assigned areas. REQUIREMENTS: Must be Fluent in English with exceptional communication skills, both written and verbal. 7 + years of housekeeping experience working in a high-level private home and/or luxury hospitality. Excellent references required from both current and previous employers. Solid working knowledge of Mac/PC operating systems and smart home systems. Valid Driver's License; confident and responsible driver. Must pass an extensive background and reference check.

$35 to $50 per hour + Benefits. DOE Up to 20% performance-based Bonus. Part-Time. Atherton, California, USA ABOUT US: Excellence Services LLC is a professional private-owned company that provides luxury service for an HNW family exclusively. We help our client enjoy their life and encourage employee success. SUMMARY: An active family is seeking a live-out nanny to create a stimulating, nurturing, and safe environment for their young children. Nanny will be responsible for all tasks related to care of the children, serving as a loving, nurturing and trustworthy companion. The nanny will not act as a sitter, but rather a playmate, sports and outdoors enthusiast, mentor, educator, and entertainer. PRIMARY DUTIES: Experienced working with preschool and school-aged children. Experienced with 2+ children in a domestic setting. Willing to work collaboratively with parents and assist with developmental milestones. Prepare children for school and accompany them to/from school. Carefully research and propose age appropriate local activities and resources, register attendance, and accompany to activities. Able to transport children to and from play dates, outings, classes. Knowledgeable about child development (e.g., firm when necessary, but also capable of being laid back and fun). Good management skills with toy organization, closet systems, and toiletries. Develop and implement sanitation schedule of toys, surfaces, handles, etc. Guide children on etiquette and manners. Experienced in play-based learning and creating educational activities, lesson planning. Engage activities at home, scheduled outings, themed weekends, etc. Manage seasonal wardrobes and clothing size rotations. Handwash delicates. Develop children's independence; help them be self-motivated. Assist children with homework and school projects in an interesting, engaging manner. Liaise with children's schools, track and report to parents on school progress. Ensure children's timetable is adequate and allows for the day to run smoothly. Able to prepare fresh and healthy snacks. Work with Chef to develop child-friendly menus. JOB REQUIREMENTS: Capable of building rapport with children. Ability to travel internationally and domestically whenever necessary. Highly organized, detail-oriented, proactive, excellent time management, efficient and service focused. Attentive to Principals' preferences and style. Intuitive to the needs of the children. Professional presentation of self and great personality. Ability to easily take direction. Active and fit Non-smoker. Well-groomed, professional appearance. Long-term intent. Reliability and punctuality. Excellent communication skills. Flexible schedule. Creative, energetic, positive, happy, nurturing, calm demeanor. Organized and detail-oriented. Proactive, resourceful and take initiative to get things done. Ability to multitask. Willing to assist with the day-to-day functioning of a busy family and household. Willing to travel with family on school vacations and holidays. PROFESSIONAL QUALIFICATIONS: Bachelor's degree and/or Master's Degree in Early Childhood Education, Elementary Education or Early Childhood Development. 5+ years of consistent and recent nanny experience in a private home setting. 3-4 outstanding references from current and previous professional positions. References will be verified. Seeking longevity (e.g., 7-10+ year commitment). Superb command of the English language, both written and oral, is required. Technically savvy. Familiar with Gmail, Google Docs, Google Sheets and Calendar. Understands that the highest levels of confidentiality and discretion are required. Live within close proximity to the family's residence. Ability to complete extensive background checks, motor vehicle checks, and drug tests. Driver's license and clean driving record. CPR and First Aid certification Immunizations (e.g., TDap, MMR, Flu-shot) Legal to work in the United States. OUR CORE VALUES: ● Principal's First Ability to stay focused on meeting and exceeding Highly Private Principals/Clients needs ● Learn from mistakes Able to admit mistakes upfront and seeks the truth. Learns and grows from mistakes. Makes thoughtful choices and provides solutions to avoid future mistakes. Keeps improving. ● Conscientious Finishes duties mindfully, effectively and promptly. ● Dedication Shows a deep commitment to the role and people. ● Accountable Takes ownership of tasks and time for Due diligence. ● Independent Thinks and acts independently. ● Resilience Does not complain or shy away from assigned work. Confronts difficulties with a positive outlook. When the going gets tough the tough get going.

$73,000 to $83,000 + Benefits. DOE. Up to 20% performance-based Bonus. Atherton, California, USA ABOUT US: Excellence Services LLC is a professional private-owned company that provides luxury service for an HNW family exclusively. We help our client enjoy their life and encourage employee success. ROLES AND LOCATION: Executive Housekeeper Full-Time M-F 8:30am-5:00pm Live Out - Atherton, CA Competitive Compensation Benefits after successful completion of 90-day Introductory Period SUMMARY: Private Estate family is looking for an experienced, exceptional service-minded high energy Executive Housekeeper that is professional, proactive, hands-on and able to manage additional housekeepers. The ideal candidate will be a collaborator and can take direction and action from the Estate Manager and/or Principals with a "can do" attitude and consistently maintain the highest level of standards of service and overall efficiency of the residence. Must be able to follow and adhere to policies and procedures. SKILLS: ● Extensive experience in cleaning luxury homes ● Can show flexibility and go the extra mile when needed to get the job done ● Has deeper knowledge and experience in the care of fine finishing's, special surfaces and how to work around high-end artwork and antiques ● Understands clearly which products work and ones that are not appropriate ● Can independently make recommendations based on research and due diligence for the best products and understands the application of those products, can train other staff ● Can communicate with vendors and oversee organizational and deep cleaning projects ● Must have experience with steaming, ironing and caring of luxury fine linens and delicate fabrics ● Able to respond to requests timely and follow through until completed ● Can graciously accept feedback and apply lessons learned ● Physical stamina and mobility including ability to reach, kneel, squat, crouch, bend and crawl ● Ability to lift, push and pull required load (approximately 30 lbs) ● Able to stand for long periods of time ● Able to work in both large and confined spaces ● Able to track tasks using Google Sheets, Docs and Apps TASKS: ● Coordination and oversight of housekeeping staff & schedules. Work closely with Estate Manager ● Update and manage any housekeeping related fixes/small repairs using Google Sheets ● Create daily, weekly, and monthly housekeeping checklists and confirm by personally inspecting each task is being completed and expectations are met ● Actively observe and reports timely anything requiring immediate attention ● Seek to find solutions on own first by taking inventory of current supplies that may work better ● Research and recommend the best options for cleaning and minor repairs and seeks approval before taking action ● Ensure all cleaning equipment & housekeeping tools are maintained and in good working order and are being properly cared for ● Update, track and schedule maintenance for any cleaning related services or equipment when needed ● Ensure all housekeeping products are consistently up to par; savvy and cost-conscious: ordering bulk when possible ● Inspection of all linens and towels regularly making notes and reporting when items need to be replaced or are damaged ● Ensure all housekeeping storage areas are clean and organized and shelves are clearly labeled ● Inspect cleanliness of residences from top to bottom, basement to the roof; inspecting all furniture, carpets, upholstery, floors, blinds, windows, curtains, etc. and report any damage or concerns/issues to the Estate Manager ● Check the consistency of all rooms and ensuring all items are in the appropriate places and standards are met ● Clean furniture and fixtures as directed while using only approved products ● Organize personal items and closets as directed ● Perform and manage laundry needs ● Sort and wash laundry using machines or by hand as required ● Iron, fold and distribute clean laundry ● Assist as needed with changing and making the bedding, adhere to time schedule ● Gather, empty and clean trash bins daily ● Dusting furniture, walls, machinery, and equipment ● Carry linens, towels, bathroom items and cleaning supplies from room to room in caddy. Keep caddy's cleaned and restocked ● Maintain a professional appearance and uniform standards ● Ensure assigned areas are clean and sanitized ● Wash, dust, polish, vacuum, and sweep assigned areas ● Clean sinks, tubs, showers and toilets according to prescribed sanitary standards ● Polish fittings and fixtures, clean mirrors and windows ● Listen well, take notes and respond timely to requests REQUIREMENTS: ● Must be Fluent in English with exceptional communication skills, both written and verbal ● 7 - 10+ years of related professional experience working in a high-level private home in a similar role or capacity ● Excellent verbal references required from both current and previous employers ● Solid working knowledge of Mac/PC operating systems and smart home systems ● Valid Driver's License; confident and responsible driver ● Must pass background check ● Must be legally able to work in the United States OUR CORE VALUES: ● Principal's First Ability to stay focused on meeting and exceeding Highly Private Principals/Clients needs ● Learn from mistakes Able to admit mistakes upfront and seeks the truth. Learns and grows from mistakes. Makes thoughtful choices and provides solutions to avoid future mistakes. Keeps improving. ● Conscientious Finishes duties mindfully, effectively and promptly. ● Dedication Shows a deep commitment to the role and people. ● Accountable Takes ownership of tasks and time for Due diligence. ● Independent Thinks and acts independently. ● Resilience Does not complain or shy away from assigned work. Confronts difficulties with a positive outlook. When the going gets tough the tough get going.

$72,800 to $104,000 + Benefits. DOE. Up to 20% performance-based Bonus. Atherton, California, USA ABOUT US: Excellence Services LLC is a professional private-owned company that provides luxury service for an HNW family exclusively. We help our client enjoy their life and encourage employee success. ROLE AND LOCATION: Executive Protection / Chauffeur Atherton, CA Full-time (Saturdays or Sundays Required, plus 3-4 weekdays, on call as needed) Competitive Comp and Excellent Benefits after 90 days Introductory Period SUMMARY: A polished, ultra discreet chauffeur with C-level experience in executive protection. Must seriously commit to protecting every aspect of the confidentiality of the Principals'. The candidate will be proactive, able to anticipate Principals' needs and provide exceptional service in a timely manner. Privacy, discretion, and loyalty are paramount for this position. Qualified candidates pay close attention to details, possess a positive, upbeat attitude and can work independently. REQUIREMENT: Available for special occasions. Recent experience driving for high profile Principals or C-Level Executives a must. Cool, calm demeanor. Minimum of 5 years experience in the above-listed environment(s). Must be familiar with the Palo Alto area. Locals only. Recent experience driving a wide array of vehicles including SUVs, custom passenger bus and luxury sedans. Good health and physically fit. Must be able to lift 50 pounds. Flexible and able to accommodate spontaneous changes to routines and plans. Long-term intent. Able to work legally in the United States, with a valid passport, driver's license, and spotless driving record. Able to withstand deep background, credit, and reference checks. Willing to take a pre-employment physical, psychological exam and drug screen. PRIMARY DUTIES: DRIVING Safe and secure transportation of Principal(s). Service-oriented and attention to detail. Maintain vehicle cleanliness: interior and exterior, hand washing on site. Maintain vehicle readiness: fuel, tire pressure, service records, etc. Prepare and maintain vehicle checklist, pre- / post-use. Prepare/maintain Principals' comfort items in the vehicles: water, tissues, umbrellas, etc. DUTIES SECONDARY TO DRIVING: SECURITY Property perimeter check, noting details in the Daily Activity Report. Vendor supervision. Respond to gate calls. Log in packages and inspect for potential hazards. Confidently manage emergencies. Certified AED / CPR / First Aid a plus. OUR CORE VALUES: ● Principal's First Ability to stay focused on meeting and exceeding Highly Private Principals/Clients needs ● Learn from mistakes Able to admit mistakes upfront and seeks the truth. Learns and grows from mistakes. Makes thoughtful choices and provides solutions to avoid future mistakes. Keeps improving. ● Conscientious Finishes duties mindfully, effectively and promptly. ● Dedication Shows a deep commitment to the role and people. ● Accountable Takes ownership of tasks and time for Due diligence. ● Independent Thinks and acts independently. ● Resilience Does not complain or shy away from assigned work. Confronts difficulties with a positive outlook. When the going gets tough the tough get going.

$114,000.00 - $135,000.00/year $114,000 to $135,000+ Full Benefits. DOE. Up to 20% performance-based Bonus. Atherton, California, USA ABOUT US: Excellence Services LLC is a professional private-owned company that provides luxury service for an HNW family exclusively. We help our client enjoy their life and encourage employee success. ROLES Private Property Manager Full-time, Monday through Friday, Live Out Must be flexible to work evenings and weekends. Private Estate - Atherton, CA Competitive Salary, Paid Vacation & Holidays, plus Benefits SUMMARY Private estate on the Peninsula is looking for the right, long-term professional, experienced Property Manager. The right candidate will have experience working on a large property with fine gardens and complex estate homes. He/she will have a broad knowledge of household and groundskeeping systems and property/project management. This knowledge will be used to ensure that the residence, its contents, and systems are properly managed and maintained while providing outstanding personal service to the family. DUTIES: Vendor Contract Negotiation and Management: Contact, screen, propose and oversee vendors. Compare multiple bids, track budget. Negotiate and manage contracts, supervise work and review invoices. Assist with project/plan design, project work/completion, and relationship management. Ensure quality issues are identified and reported. Maintenance: Perform, supervise and/or project manage maintenance repairs and tasks from start to finish to achieve a high level of service, detail and performance standards. Prepare realistic plans to conduct regular walkthroughs and daily checklist to ensure that the property remains in good repair. Complete repairs as needed. Research and advise Principals on all matters relating to property maintenance. Perform ongoing routine maintenance and prevention checks systematically. Ensure a safe working environment. Checking constantly. Assist as needed on large groundskeeping projects, or exterior cleaning details. Able to respond to any unexpected non-functioning issues. Landscaping and/or horticulture background a plus. Develop landscaping schedule and oversee groundsman/gardener. Possess a working knowledge in all broad areas of home maintenance, including light carpentry, plumbing, electrical, HVAC, lawn & landscaping, automobiles, lighting, audio/Video, pool. Property & Systems Management: Develop and Implement schedules for all maintenance and services. System and procedure protocol development. Perform a wide variety of administrative duties, including inventory management of supplies, light bulbs, and equipment. Develop budget preparation, program changes, goal establishments, and short-/long-range planning on assigned projects. Understand and prepare technical control documentation needed for systems. QUALIFICATIONS AND REQUIREMENTS: ● Able to maintain confidentiality and be ultra discreet. ● Minimum of 5-8 years of previous experience in similar domestic positions. ● 4-Year degree or equivalent from accredited college or university. ● Strong work ethic, reliable, punctual, and honest. ● Technically savvy. Familiar with Gmail, Google Docs, Google Sheets and Calendar. ● An excellent command of the English language, both written and spoken. Spanish is a plus. ● Personable and polite, with excellent people skills. ● Devoted, positive attitude and a strong commitment to service. ● Able to adhere to the Principals' needs and requirements. ● Able to oversee all aspects of work in a meticulous manner. ● Must be able to work as part of a team and individually. ● Organized, able to adhere to a professional code of conduct at all times. ● Willing to go the extra mile when needed. ● Keen knowledge of fine building materials, equipment, appliances, and fixtures. ● Committed to personal health and safety and protection of the property, ● Flexible and able to accommodate spontaneous changes to routines and plans. Long-term intent. ● Able to lift 50 pounds. ● Able to work legally in the United States, with a valid passport, driver's license, and clean driving record. ● Able to withstand deep background, credit, and reference checks. ● Willing to take a pre-employment physical and drug screen. OUR CORE VALUES: ● Principal's First Ability to stay focused on meeting and exceeding Highly Private Principals/Clients needs ● Learn from mistakes Able to admit mistakes upfront and seeks the truth. Learns and grows from mistakes. Makes thoughtful choices and provides solutions to avoid future mistakes. Keeps improving. ● Conscientious Finishes duties mindfully, effectively and promptly. ● Dedication Shows a deep commitment to the role and people. ● Accountable Takes ownership of tasks and time for Due diligence. ● Independent Thinks and acts independently. ● Resilience Does not complain or shy away from assigned work. Confronts difficulties with a positive outlook. When the going gets tough the tough get going.