Pure Hockey

Description: The ideal candidate will have a passion for customer service, a strong work ethic, and a desire to succeed in a fast-paced retail environment. As a Retail Assistant Manager, you will be responsible for assisting the Store Manager in all aspects of store operations, including sales, customer service, inventory management, and employee training. Responsibilities: Assist in the areas of merchandising, operations, sales and customer service Ensure a high level of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training. Assist in the hiring, training, and development of store employees. Maintain an awareness of all product knowledge, and current or upcoming product Contributes to a positive and inclusive work environment Maintain a safe and secure store environment for both employees and customers. Perform other duties as assigned by the Store Manager. Requirements: Minimum 2 years of management/supervisory experience; retail management experience a plus Proven experience in a retail/customer service environment Knowledge of inventory management and merchandising techniques Ability to train, coach, develop and motivate employees Demonstrate effective interpersonal, organizational and leadership skills Ability to work a flexible schedule, including evenings, weekends, and holidays. Proficient in Microsoft Office and POS systems. Ability to lift up to 25lbs Benefits: Bonus Incentive Plan Medical, Dental, Vision & Disability Insurance Life and Long-Term Disability Insurance Flexible Spending Plan 401(k) Paid Vacation Paid Holidays Paid Parental Leave Employee Discount Salary:- $40,000-$55,000 PM20 Compensation details: 0 Yearly Salary PI291bdafba5-

Description: Retail Supervisors play a meaningful role at Pure Hockey. The Supervisor position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Responsibilities: Greet customers, respond to questions, improve engagement with merchandise and provide outstanding customer service. Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures Assist in the areas of merchandising, operations, sales and customer service Partner with management to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training. Train and develop staff to ensure they have the necessary skills and knowledge to perform their roles effectively Handle customer complaints and resolve issues in a timely and professional manner Maintain the sales floor by restocking shelves, updating pricing information and completing inventory management tasks as directed by management Other duties assigned by manager Requirements: Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment Proven experience in a retail/customer service environment Ability to train, coach, develop and motivate employees Demonstrate effective interpersonal, organizational and leadership skills Experience using a computer and handheld devices Strong analytical and problem-solving skills Knowledge of inventory management and merchandising techniques Ability to work flexible hours, including weekends and holidays Benefits: Medical, Dental, Vision & Disability Insurance Bonus Plan Flexible Spending Plan 401(k) Paid Vacation Paid Holidays Paid Parental Leave Employee Discount Salary : $15.60-20.40 PM20 Compensation details: 15.6-20.4 Hourly Wage PI3d159c849d5c-9660