The Travelers Companies, Inc.
Hartford, Connecticut
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Business Insurance is looking for a thoughtful and motivated individual to join the Loss Analytics CMP and Property team. A fundamental responsibility of this position is to evaluate the adequacy of Loss & ALAE reserves for the assigned lines using a variety of reserving techniques. This position will also be directly involved in setting current year loss projections and trend forecasts using an array of data, including external economic forecasts. An individual that has a desire and passion for performing complex analysis to understand underlying drivers loss activity and trends will be keys for success in the role. In addition, this role will collaborate and communicate with many business functions and partners, including Claim, Business Units, Product Actuarial and senior actuarial management. The Sr. Manager, Actuarial and Analytics is an analytic leadership role that encompasses the management of assigned strategic initiatives and operational assignments which may include reserving, rate-making, pricing, planning/forecasting, project management and research. The individual in this role is expected to lead project teams of actuarial & analytic partners and provide analytical insights and recommendations to leadership and Business partners. The Sr. Manager, Actuarial and Analytics will work within broad limits and authority on complex assignments requiring specialized knowledge and expertise in breadth and/or depth in one or more of the following areas: Actuarial and/or research methods Advanced statistical analyses Broad business knowledge In-depth Line of Business knowledge Awareness of enterprise Actuarial & Analytics community This role may act as a manager of a small team. This role may be based 100% remotely or in one of our offices. Primary Job Duties & Responsibilities Strategy: Hold a lead role in strategic planning as well as manage the successful execution and completion of assigned strategic initiatives and projects. Develop solutions to resolve challenges of an initiative. Propose change and innovation in order to improve project team performance and timelines. This position will often participate on cross-unit initiatives and may participate on Enterprise initiatives. Operational: Independently perform actuarial and analytic analyses to solve business problems and apply judgment appropriately. Drive day to day execution within unit. Support broad department initiatives. Begin to promote efficiency across primary working group, balancing additional effort against incremental lift gained from work. Begin to make decisions independently in accordance with department practices. Begin to provide direction and review others' analytical work. Begin to translate business requests into analytical solutions. Provide support as necessary for initiatives across the Enterprise within the scope of influence. Communication: Communicates analysis, project results, and other business initiatives on a regular basis to staff, peers, and business partners. Communicates technical topics to non-technical audience with guidance from manager. Actively participates and may lead group discussions. Creates formal written communication such as memos or presentations with guidance. Networks and collaborates on ideas and challenges. Talent: Staff responsibilities may include direct management of 1 to 2 individual contributors or interns. Acquisition, retention, and development of talent for assigned unit. Execute and communicate talent development processes, including performance and personal development goals. Talent assessment recommendations. Performance management. Mentor less experienced talent across the Enterprise. Onboard new employees and interns in unit. Support various training and skill development initiatives across assigned Segment and the Enterprise. May provide support for recruiting efforts and candidate talent assessment efforts. Minimum Qualifications Bachelors Degree or equivalent experience required. 3 years of experience in quantitative analysis required. Education, Work Experience, & Knowledge College degree in STEM related field. Associate Actuarial Credential preferred. Strong PC skills (MS Office) and programming skills (eg. SQL, SAS). 5+ years of quantitative analysis experience preferred. Strong understanding of insurance products and industry. Demonstrated ability in actuarial and quantitative analysis and statistical concepts. Management experience preferred. Job Specific Technical Skills & Competencies Leadership: Take ownership of projects including initiating the project, drawing up the project plan, carrying out the action items and make recommendations. Proficient in Leading Self, exhibiting decisiveness and self-awareness while also effectively managing ambiguity. Initial development of Leading Others, including modeling the way for others and leading team projects. Initial development of Leading the Business, including actively engaging in driving business results, broad thinking and promoting an Enterprise culture. Business Acumen: Has an in-depth understanding and knowledge of a few key business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials. Able to effectively utilize this business knowledge in developing analytic solutions. Has a general perspective of certain areas of the industry and developing trends such as: technology, analytic methodology, products and performance of competitors. Begins to be familiar with other key business drivers and discipline areas as well. Relationship Management: Proactively build and own professional business relationships across the BI&AA community across the Enterprise. Generate and solicit ideas, and build consensus with guidance. Aware of potential conflict and addresses with limited guidance. Begin to acknowledge accomplishments of others within your primary working group. Set and manage expectations with business partners for small projects. Quantitative Analysis: Evaluate and use appropriate data, tools and methods. Independently perform and implement analytics. May engage in technical/peer review. Begin to design and able to contribute on more complex analytic work. Begin to understand diverse perspectives to effectively accomplish business goals. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit Experience : 0
11/05/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Business Insurance is looking for a thoughtful and motivated individual to join the Loss Analytics CMP and Property team. A fundamental responsibility of this position is to evaluate the adequacy of Loss & ALAE reserves for the assigned lines using a variety of reserving techniques. This position will also be directly involved in setting current year loss projections and trend forecasts using an array of data, including external economic forecasts. An individual that has a desire and passion for performing complex analysis to understand underlying drivers loss activity and trends will be keys for success in the role. In addition, this role will collaborate and communicate with many business functions and partners, including Claim, Business Units, Product Actuarial and senior actuarial management. The Sr. Manager, Actuarial and Analytics is an analytic leadership role that encompasses the management of assigned strategic initiatives and operational assignments which may include reserving, rate-making, pricing, planning/forecasting, project management and research. The individual in this role is expected to lead project teams of actuarial & analytic partners and provide analytical insights and recommendations to leadership and Business partners. The Sr. Manager, Actuarial and Analytics will work within broad limits and authority on complex assignments requiring specialized knowledge and expertise in breadth and/or depth in one or more of the following areas: Actuarial and/or research methods Advanced statistical analyses Broad business knowledge In-depth Line of Business knowledge Awareness of enterprise Actuarial & Analytics community This role may act as a manager of a small team. This role may be based 100% remotely or in one of our offices. Primary Job Duties & Responsibilities Strategy: Hold a lead role in strategic planning as well as manage the successful execution and completion of assigned strategic initiatives and projects. Develop solutions to resolve challenges of an initiative. Propose change and innovation in order to improve project team performance and timelines. This position will often participate on cross-unit initiatives and may participate on Enterprise initiatives. Operational: Independently perform actuarial and analytic analyses to solve business problems and apply judgment appropriately. Drive day to day execution within unit. Support broad department initiatives. Begin to promote efficiency across primary working group, balancing additional effort against incremental lift gained from work. Begin to make decisions independently in accordance with department practices. Begin to provide direction and review others' analytical work. Begin to translate business requests into analytical solutions. Provide support as necessary for initiatives across the Enterprise within the scope of influence. Communication: Communicates analysis, project results, and other business initiatives on a regular basis to staff, peers, and business partners. Communicates technical topics to non-technical audience with guidance from manager. Actively participates and may lead group discussions. Creates formal written communication such as memos or presentations with guidance. Networks and collaborates on ideas and challenges. Talent: Staff responsibilities may include direct management of 1 to 2 individual contributors or interns. Acquisition, retention, and development of talent for assigned unit. Execute and communicate talent development processes, including performance and personal development goals. Talent assessment recommendations. Performance management. Mentor less experienced talent across the Enterprise. Onboard new employees and interns in unit. Support various training and skill development initiatives across assigned Segment and the Enterprise. May provide support for recruiting efforts and candidate talent assessment efforts. Minimum Qualifications Bachelors Degree or equivalent experience required. 3 years of experience in quantitative analysis required. Education, Work Experience, & Knowledge College degree in STEM related field. Associate Actuarial Credential preferred. Strong PC skills (MS Office) and programming skills (eg. SQL, SAS). 5+ years of quantitative analysis experience preferred. Strong understanding of insurance products and industry. Demonstrated ability in actuarial and quantitative analysis and statistical concepts. Management experience preferred. Job Specific Technical Skills & Competencies Leadership: Take ownership of projects including initiating the project, drawing up the project plan, carrying out the action items and make recommendations. Proficient in Leading Self, exhibiting decisiveness and self-awareness while also effectively managing ambiguity. Initial development of Leading Others, including modeling the way for others and leading team projects. Initial development of Leading the Business, including actively engaging in driving business results, broad thinking and promoting an Enterprise culture. Business Acumen: Has an in-depth understanding and knowledge of a few key business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials. Able to effectively utilize this business knowledge in developing analytic solutions. Has a general perspective of certain areas of the industry and developing trends such as: technology, analytic methodology, products and performance of competitors. Begins to be familiar with other key business drivers and discipline areas as well. Relationship Management: Proactively build and own professional business relationships across the BI&AA community across the Enterprise. Generate and solicit ideas, and build consensus with guidance. Aware of potential conflict and addresses with limited guidance. Begin to acknowledge accomplishments of others within your primary working group. Set and manage expectations with business partners for small projects. Quantitative Analysis: Evaluate and use appropriate data, tools and methods. Independently perform and implement analytics. May engage in technical/peer review. Begin to design and able to contribute on more complex analytic work. Begin to understand diverse perspectives to effectively accomplish business goals. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit Experience : 0
The Travelers Companies, Inc.
Hartford, Connecticut
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary The Sr. Director, Actuarial and Analytics is an analytic leadership role responsible for the predictive model-based Property Benchmark pricing tools as well as leading and coordinating Catastrophe (CAT) analysis across Business Insurance (BI). This role is expected to execute strategic and operational initiatives, drive change throughout BI Property and CAT, influence business partners up to VP level and share ownership of business financial results. The Sr. Director, Actuarial and Analytics will work within broad limits and authority on complex initiatives requiring specialized knowledge and expertise in breadth and/or depth in several of the following areas: * Actuarial and/or research methods * Advanced statistical analyses * Broad business knowledge * In-depth Line of Business knowledge * Broader awareness of enterprise Actuarial & Analytics community This role leads a team of 3 with two direct reports and an AALDP. Travelers offers a hybrid work location model that is designed to support flexibility. This position may be based 100% remotely or in one of our offices. Primary Job Duties & Responsibilities Strategy: Assess, prioritize, influence and communicate strategic initiative options to senior leaders. Demonstrate effective execution and completion of assigned strategic initiatives and projects. Generate and advocate for process improvements and actively propel innovation in alignment with existing strategy. This position will lead assigned unit strategic initiatives and cross-unit initiatives and is expected to participate in Enterprise initiatives on a limited basis. Operational: Independently perform actuarial and analytic analyses to solve business problems and apply judgment appropriately. Drive day to day execution within unit. Begin to drive broad department initiatives. Promote efficiency across primary working group, balancing additional effort against incremental lift gained from work. Make decisions independently in accordance with department practices. Consistently provide direction and review others' analytical work. Begin to translate ambiguous business needs into analytical solutions. Provide support as necessary for initiatives across the Enterprise within the scope of influence. Communication: Communicates on a regular basis with staff, peers and business partners and on an occasional basis with senior leaders. Tailors communication of analysis, project results, and other business initiatives to audience. Communicates technical topics to non-technical audiences. Leads group discussions with primary working group. Creates formal written communication such as memos or presentations. Able to influence and collaborate with peers and partners to take actions to enhance business outcomes. Talent: Staff responsibilities are likely to include direct management of a small team of individual contributors. Acquisition, retention, and development of talent for assigned unit. Execute and communicate talent development processes, including performance and personal development goals. Succession planning and talent assessment recommendations. Performance management: Support staff engagement cross Enterprise initiatives. Mentor less experienced talent across the Enterprise. Onboard new employees and interns in unit. Support various training and skill development initiatives across Segment and the Enterprise. May provide support for recruiting efforts and candidate talent assessment efforts. Minimum Qualifications Bachelors Degree or equivalent experience required. 5 years of comprehensive quantitative analysis experience required. Education, Work Experience, & Knowledge College degree in STEM related field. Associate Actuarial Credential preferred. 8+ years of quantitative analysis experience. Strong understanding of insurance products and industry. Demonstrated ability in actuarial and quantitative analysis and statistical concepts. Leadership experience. Excellent communication, collaboration and relationship-building skills. Excellent communication skills with the ability to present and translate complex information to leadership and non-technical teams. Strong PC skills (MS Office) and programming skills (eg. SQL, SAS). Job Specific Technical Skills & Competencies Leadership: Begins to challenge conventional thinking. Takes ownership of projects related to strategic initiatives and often makes independent recommendations to influence business outcomes. Proficient in Leading Self including exhibiting decisiveness and self-awareness while also effectively managing ambiguity. Development of Leading Others including modeling the way for others and leading cross-unit projects. Initial development of Leading the Business including actively engaging in driving business results, broad thinking and promoting an Enterprise culture. Business Acumen: Has an in-depth understanding and knowledge of certain key business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials. Able to effectively utilize this business knowledge in developing and implementing analytic solutions. Has perspective on the industry and developing trends, including: technology, analytic methodology, products, and performance of competitors. Is familiar with most other key business drivers and disciplines. Relationship Management: Proactively build and own professional business relationships across the Enterprise. Generate and solicit ideas, and drive consensus Aware of potential conflict and address proactively. Acknowledge accomplishments of others to broader organization. Set and manage expectations with business partners for portfolio of projects. Understand diverse perspectives to effectively accomplish business goals. Quantitative Analysis: Able to introduce innovative techniques to both new and existing problems. Independently perform and implement complex analytics. Leads and actively engages in technical/peer reviews. Regularly offers technical consultative feedback. Can assess various technical solutions to optimize analytical outcomes. Occasionally recognizes emerging issues that require a quantitative solution within own portfolio of work. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit Experience : 0
11/03/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary The Sr. Director, Actuarial and Analytics is an analytic leadership role responsible for the predictive model-based Property Benchmark pricing tools as well as leading and coordinating Catastrophe (CAT) analysis across Business Insurance (BI). This role is expected to execute strategic and operational initiatives, drive change throughout BI Property and CAT, influence business partners up to VP level and share ownership of business financial results. The Sr. Director, Actuarial and Analytics will work within broad limits and authority on complex initiatives requiring specialized knowledge and expertise in breadth and/or depth in several of the following areas: * Actuarial and/or research methods * Advanced statistical analyses * Broad business knowledge * In-depth Line of Business knowledge * Broader awareness of enterprise Actuarial & Analytics community This role leads a team of 3 with two direct reports and an AALDP. Travelers offers a hybrid work location model that is designed to support flexibility. This position may be based 100% remotely or in one of our offices. Primary Job Duties & Responsibilities Strategy: Assess, prioritize, influence and communicate strategic initiative options to senior leaders. Demonstrate effective execution and completion of assigned strategic initiatives and projects. Generate and advocate for process improvements and actively propel innovation in alignment with existing strategy. This position will lead assigned unit strategic initiatives and cross-unit initiatives and is expected to participate in Enterprise initiatives on a limited basis. Operational: Independently perform actuarial and analytic analyses to solve business problems and apply judgment appropriately. Drive day to day execution within unit. Begin to drive broad department initiatives. Promote efficiency across primary working group, balancing additional effort against incremental lift gained from work. Make decisions independently in accordance with department practices. Consistently provide direction and review others' analytical work. Begin to translate ambiguous business needs into analytical solutions. Provide support as necessary for initiatives across the Enterprise within the scope of influence. Communication: Communicates on a regular basis with staff, peers and business partners and on an occasional basis with senior leaders. Tailors communication of analysis, project results, and other business initiatives to audience. Communicates technical topics to non-technical audiences. Leads group discussions with primary working group. Creates formal written communication such as memos or presentations. Able to influence and collaborate with peers and partners to take actions to enhance business outcomes. Talent: Staff responsibilities are likely to include direct management of a small team of individual contributors. Acquisition, retention, and development of talent for assigned unit. Execute and communicate talent development processes, including performance and personal development goals. Succession planning and talent assessment recommendations. Performance management: Support staff engagement cross Enterprise initiatives. Mentor less experienced talent across the Enterprise. Onboard new employees and interns in unit. Support various training and skill development initiatives across Segment and the Enterprise. May provide support for recruiting efforts and candidate talent assessment efforts. Minimum Qualifications Bachelors Degree or equivalent experience required. 5 years of comprehensive quantitative analysis experience required. Education, Work Experience, & Knowledge College degree in STEM related field. Associate Actuarial Credential preferred. 8+ years of quantitative analysis experience. Strong understanding of insurance products and industry. Demonstrated ability in actuarial and quantitative analysis and statistical concepts. Leadership experience. Excellent communication, collaboration and relationship-building skills. Excellent communication skills with the ability to present and translate complex information to leadership and non-technical teams. Strong PC skills (MS Office) and programming skills (eg. SQL, SAS). Job Specific Technical Skills & Competencies Leadership: Begins to challenge conventional thinking. Takes ownership of projects related to strategic initiatives and often makes independent recommendations to influence business outcomes. Proficient in Leading Self including exhibiting decisiveness and self-awareness while also effectively managing ambiguity. Development of Leading Others including modeling the way for others and leading cross-unit projects. Initial development of Leading the Business including actively engaging in driving business results, broad thinking and promoting an Enterprise culture. Business Acumen: Has an in-depth understanding and knowledge of certain key business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials. Able to effectively utilize this business knowledge in developing and implementing analytic solutions. Has perspective on the industry and developing trends, including: technology, analytic methodology, products, and performance of competitors. Is familiar with most other key business drivers and disciplines. Relationship Management: Proactively build and own professional business relationships across the Enterprise. Generate and solicit ideas, and drive consensus Aware of potential conflict and address proactively. Acknowledge accomplishments of others to broader organization. Set and manage expectations with business partners for portfolio of projects. Understand diverse perspectives to effectively accomplish business goals. Quantitative Analysis: Able to introduce innovative techniques to both new and existing problems. Independently perform and implement complex analytics. Leads and actively engages in technical/peer reviews. Regularly offers technical consultative feedback. Can assess various technical solutions to optimize analytical outcomes. Occasionally recognizes emerging issues that require a quantitative solution within own portfolio of work. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit Experience : 0
The Travelers Companies, Inc.
Diamond Bar, California
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Under general supervision, this position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned General Liability Bodily Injury and Property Damage claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners. This job does not manage staff. Primary Job Duties & Responsibilities Directly handles assigned severity claims. Provides quality customer service and ensures file quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. Consults with Manager on use of Claim Coverage Counsel as needed. Directly investigates each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate. Complete outside investigation as needed per case specifics. Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts. Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damage documentation. Maintains claim files and documents claim file activities in accordance with established procedures. Utilizes evaluation documentation tools in accordance with department guidelines. Proactively reviews Claim File Analysis (CFA) for adherence to quality standards and trend analysis. Utilizes diary management system to ensure that all claims are handled timely. Establishes and maintains proper indemnity and expense reserves. Recommends appropriate cases for discussion at roundtable. Attends and/or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense. Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others. Applies the Company's claim quality management protocols and Best Practices to all claims; documents the rationale for any departure from applicable protocols with or without assistance. Develops and employ creative resolution strategies. Responsible for prompt and proper disposition of all claims within delegated authority. Negotiates disposition of claims with insureds and claimants or their legal representatives. Recognizes and implements alternate means of resolution. Manages litigated claims. Develops litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers. Applies litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy, Tracks and controls legal expenses to assure cost-effective resolution. Effectively and efficiently manages both allocated and unallocated loss adjustment expenses. Attends depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options. Recognizes cases, based on severity/complexity protocols that should be transferred to another level of claim professional and refers on a timely basis. Appropriately deals with information that is considered personal and confidential. Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions and inquiries from agents and brokers. Represents the company as a technical resource, attends legal proceedings as needed, acts within established professional guidelines as well as applicable state laws. Actively provides mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength. Shares accountability with business partners to achieve and sustain quality results. Evaluates all claims for recovery potential; directly handles recovery efforts and/or engages and directs Company resources for recovery efforts. In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. Minimum Qualifications High School Degree or GED required with a minimum of 3 years bodily injury litigation claim handling experience. Education, Work Experience, & Knowledge Bachelor's Degree preferred. 4 years bodily injury litigation claim handling experience preferred. Advanced level knowledge in coverage, liability and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law and expert litigation management skills preferred. Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims preferred. Able to make independent decisions on most assigned cases without involvement of supervisor preferred. Thorough understanding of business line products, policy language, exclusions, ISO forms, and effective claims handling practices preferred. Job Specific Technical Skills & Competencies Openness to the ideas and expertise of others actively solicits input and shares ideas. Strong customer service skills. - Intermediate Demonstrated coaching, influence and persuasion skills.- Intermediate Strong written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise.- Intermediate Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information. - Intermediate Attention to detail ensuring accuracy -Intermediate Job Specific Technical Competencies: Analytical Thinking - Intermediate Judgment/Decision Making - Intermediate Communication - Intermediate Negotiation -Advanced Insurance Contract Knowledge - Advanced Principles of Investigation - Advanced Value Determination - Advanced Settlement Techniques - Intermediate Legal Knowledge - Intermediate Medical Knowledge - Intermediate Environmental / Work Schedules / Other Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
09/25/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Under general supervision, this position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned General Liability Bodily Injury and Property Damage claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners. This job does not manage staff. Primary Job Duties & Responsibilities Directly handles assigned severity claims. Provides quality customer service and ensures file quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. Consults with Manager on use of Claim Coverage Counsel as needed. Directly investigates each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate. Complete outside investigation as needed per case specifics. Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts. Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damage documentation. Maintains claim files and documents claim file activities in accordance with established procedures. Utilizes evaluation documentation tools in accordance with department guidelines. Proactively reviews Claim File Analysis (CFA) for adherence to quality standards and trend analysis. Utilizes diary management system to ensure that all claims are handled timely. Establishes and maintains proper indemnity and expense reserves. Recommends appropriate cases for discussion at roundtable. Attends and/or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense. Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others. Applies the Company's claim quality management protocols and Best Practices to all claims; documents the rationale for any departure from applicable protocols with or without assistance. Develops and employ creative resolution strategies. Responsible for prompt and proper disposition of all claims within delegated authority. Negotiates disposition of claims with insureds and claimants or their legal representatives. Recognizes and implements alternate means of resolution. Manages litigated claims. Develops litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers. Applies litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy, Tracks and controls legal expenses to assure cost-effective resolution. Effectively and efficiently manages both allocated and unallocated loss adjustment expenses. Attends depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options. Recognizes cases, based on severity/complexity protocols that should be transferred to another level of claim professional and refers on a timely basis. Appropriately deals with information that is considered personal and confidential. Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions and inquiries from agents and brokers. Represents the company as a technical resource, attends legal proceedings as needed, acts within established professional guidelines as well as applicable state laws. Actively provides mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength. Shares accountability with business partners to achieve and sustain quality results. Evaluates all claims for recovery potential; directly handles recovery efforts and/or engages and directs Company resources for recovery efforts. In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. Minimum Qualifications High School Degree or GED required with a minimum of 3 years bodily injury litigation claim handling experience. Education, Work Experience, & Knowledge Bachelor's Degree preferred. 4 years bodily injury litigation claim handling experience preferred. Advanced level knowledge in coverage, liability and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law and expert litigation management skills preferred. Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims preferred. Able to make independent decisions on most assigned cases without involvement of supervisor preferred. Thorough understanding of business line products, policy language, exclusions, ISO forms, and effective claims handling practices preferred. Job Specific Technical Skills & Competencies Openness to the ideas and expertise of others actively solicits input and shares ideas. Strong customer service skills. - Intermediate Demonstrated coaching, influence and persuasion skills.- Intermediate Strong written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise.- Intermediate Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information. - Intermediate Attention to detail ensuring accuracy -Intermediate Job Specific Technical Competencies: Analytical Thinking - Intermediate Judgment/Decision Making - Intermediate Communication - Intermediate Negotiation -Advanced Insurance Contract Knowledge - Advanced Principles of Investigation - Advanced Value Determination - Advanced Settlement Techniques - Intermediate Legal Knowledge - Intermediate Medical Knowledge - Intermediate Environmental / Work Schedules / Other Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
The Travelers Companies, Inc.
Saint Paul, Minnesota
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Under limited supervision, responsible for the production and retention of a profitable book of business within an assigned territory that is consistent with Bond & Specialty Insurance and Business Unit strategies and objectives. Is responsible for managing a small group of more junior underwriters in one or more locations. Primary Job Duties & Responsibilities General Responsibilities: Underwriting new and renewal business. Building and maintaining productive relationships with agents and brokers. Consistently achieving superior budgeted financial results. Collaborating with Business Unit and region colleagues as well as internal/external business associates. Sales, agency development and management. Portfolio management at the BU strategy level. Managing a staff. This includes mentoring, training, planning and performance management in a supportive, team-oriented collaborative manner. Time spent is split between managing a book of business and managing/leading employees. Underwriting & Pricing: Underwrites and assesses risk for large renewals and new business items in conjunction with BU strategies. Considers different approaches toward risks to maximize profitability. Makes appropriate decisions within own underwriting authority. Underwrites the most demanding and most complex accounts/risks. Manages the submission and underwriting process for own agency plant. Is a region/group resource for less experienced underwriters. Can easily articulate whether or not account is within or outside underwriting appetite/strategy, along with the reasons for that determination. Is seen as a teacher to less experienced underwriters regarding appetite/strategy. Independently sets account strategy, and may partner with MD to set strategy for the group/Regional BU. Makes recommendations to underwriter 2, as appropriate. As Underwriter 2, ensures that policies and accounts are effectively underwritten handled and documented in compliance with Business Unit and regulatory standards and requirements. Calculates key ratios and the most complex financial metrics, drawing conclusions about the financial health of an account; In addition to, or in lieu of, financials, may review other key metrics; makes decisions regarding pricing, capacity, terms and conditions based on those analyses on the most complex accounts. Proactively collaborates with regional and Home Office underwriters. Maintains accurate underwriting documentation and information. Meets quality assurance standards. Is a region/group resident expert and is seen as a leader in the marketplace/agency plant. May be seen as an industry expert. Underwriting Operations: Manages flow of new and renewal business. Coaches/manages others on operational standards and workflow. Agency Management/Relationship Building: Leads agency training sessions. Is sought out by broker/agent for his/her expertise regarding industry and local issues. Primary agency or broker relationship is producer/internal broker. Sales Management/Marketing: Leverages agent/broker relationships to drive new business opportunities via existing relationships as well as where there is no existing relationship; continually prospects for new opportunities. Achieves and/or surpasses agency/broker visibility goals. Acts as a business partner to agents and brokers. Minimum Qualifications A minimum of 4 years of underwriting experience is required. A current/valid drivers license is required. Education, Work Experience, & Knowledge 6+ years of underwriting experience preferred. Bachelor degree preferred. Industry Knowledge: Understands industry business operations and work methods, critical business issues and financial drivers that affect the Company, Business Unit, region and local office. Demonstrates an understanding of the local insurance marketplace and effectively uses that knowledge to the Company's advantage; continuously seeks out local market insight from others; is routinely sought out by others as a knowledge resource; coaches / mentors less experienced employees on a regular basis. Product Knowledge: Resident expert on Business Unit products/coverages and pricing and the links to strategy. Is routinely sought out by others as a knowledge resource; coaches / mentors less experienced employees on a regular basis. Understands organizational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work. Licensing or Certificates A current/valid drivers license is required. Job Specific Technical Skills & Competencies Able to proficiently use all Bond and Specialty Insurance technology tools. Can resolve significant conflict within and outside the organization without damaging relationships; is routinely sought out by others as a knowledge resource; coaching/mentors others regarding successful negotiations. Able to use effective strategies to facilitate organizational change initiatives and overcome resistance to change. Is skilled at analyzing problems and making clear decisions. Can align resources to accomplish key objectives; can assign clear accountability for important objectives. Understands the perspectives of different functional areas in the organization; has a firm grasp of external conditions affecting the organization. Able to maintain smooth, effective working relationships; promotes effective teamwork. Knows how to build and maintain working relationships with co-workers and external parties; can negotiate and handle work problems without alienating people; understands others and is able to get their cooperation in non-authority relationships. Can work effectively with people who differ in race, gender, culture, age, or background; able to leverage the unique talents of others to enhance organizational effectiveness. Able to delegate to employees effectively, can broaden employee opportunities, acts with fairness toward direct reports, and can hire talented people for his/her team. Able to coach and encourage employees to develop in their careers. Can express ideas clearly and concisely; able to disseminate information about decisions, plans and activities. Has effective listening skills and can communication to involve others, build consensus, and influence others in decision making. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
09/25/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Under limited supervision, responsible for the production and retention of a profitable book of business within an assigned territory that is consistent with Bond & Specialty Insurance and Business Unit strategies and objectives. Is responsible for managing a small group of more junior underwriters in one or more locations. Primary Job Duties & Responsibilities General Responsibilities: Underwriting new and renewal business. Building and maintaining productive relationships with agents and brokers. Consistently achieving superior budgeted financial results. Collaborating with Business Unit and region colleagues as well as internal/external business associates. Sales, agency development and management. Portfolio management at the BU strategy level. Managing a staff. This includes mentoring, training, planning and performance management in a supportive, team-oriented collaborative manner. Time spent is split between managing a book of business and managing/leading employees. Underwriting & Pricing: Underwrites and assesses risk for large renewals and new business items in conjunction with BU strategies. Considers different approaches toward risks to maximize profitability. Makes appropriate decisions within own underwriting authority. Underwrites the most demanding and most complex accounts/risks. Manages the submission and underwriting process for own agency plant. Is a region/group resource for less experienced underwriters. Can easily articulate whether or not account is within or outside underwriting appetite/strategy, along with the reasons for that determination. Is seen as a teacher to less experienced underwriters regarding appetite/strategy. Independently sets account strategy, and may partner with MD to set strategy for the group/Regional BU. Makes recommendations to underwriter 2, as appropriate. As Underwriter 2, ensures that policies and accounts are effectively underwritten handled and documented in compliance with Business Unit and regulatory standards and requirements. Calculates key ratios and the most complex financial metrics, drawing conclusions about the financial health of an account; In addition to, or in lieu of, financials, may review other key metrics; makes decisions regarding pricing, capacity, terms and conditions based on those analyses on the most complex accounts. Proactively collaborates with regional and Home Office underwriters. Maintains accurate underwriting documentation and information. Meets quality assurance standards. Is a region/group resident expert and is seen as a leader in the marketplace/agency plant. May be seen as an industry expert. Underwriting Operations: Manages flow of new and renewal business. Coaches/manages others on operational standards and workflow. Agency Management/Relationship Building: Leads agency training sessions. Is sought out by broker/agent for his/her expertise regarding industry and local issues. Primary agency or broker relationship is producer/internal broker. Sales Management/Marketing: Leverages agent/broker relationships to drive new business opportunities via existing relationships as well as where there is no existing relationship; continually prospects for new opportunities. Achieves and/or surpasses agency/broker visibility goals. Acts as a business partner to agents and brokers. Minimum Qualifications A minimum of 4 years of underwriting experience is required. A current/valid drivers license is required. Education, Work Experience, & Knowledge 6+ years of underwriting experience preferred. Bachelor degree preferred. Industry Knowledge: Understands industry business operations and work methods, critical business issues and financial drivers that affect the Company, Business Unit, region and local office. Demonstrates an understanding of the local insurance marketplace and effectively uses that knowledge to the Company's advantage; continuously seeks out local market insight from others; is routinely sought out by others as a knowledge resource; coaches / mentors less experienced employees on a regular basis. Product Knowledge: Resident expert on Business Unit products/coverages and pricing and the links to strategy. Is routinely sought out by others as a knowledge resource; coaches / mentors less experienced employees on a regular basis. Understands organizational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work. Licensing or Certificates A current/valid drivers license is required. Job Specific Technical Skills & Competencies Able to proficiently use all Bond and Specialty Insurance technology tools. Can resolve significant conflict within and outside the organization without damaging relationships; is routinely sought out by others as a knowledge resource; coaching/mentors others regarding successful negotiations. Able to use effective strategies to facilitate organizational change initiatives and overcome resistance to change. Is skilled at analyzing problems and making clear decisions. Can align resources to accomplish key objectives; can assign clear accountability for important objectives. Understands the perspectives of different functional areas in the organization; has a firm grasp of external conditions affecting the organization. Able to maintain smooth, effective working relationships; promotes effective teamwork. Knows how to build and maintain working relationships with co-workers and external parties; can negotiate and handle work problems without alienating people; understands others and is able to get their cooperation in non-authority relationships. Can work effectively with people who differ in race, gender, culture, age, or background; able to leverage the unique talents of others to enhance organizational effectiveness. Able to delegate to employees effectively, can broaden employee opportunities, acts with fairness toward direct reports, and can hire talented people for his/her team. Able to coach and encourage employees to develop in their careers. Can express ideas clearly and concisely; able to disseminate information about decisions, plans and activities. Has effective listening skills and can communication to involve others, build consensus, and influence others in decision making. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
The Travelers Companies, Inc.
Rancho Cordova, California
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Reports to Boiler and Machinery Field Manager. Conduct boiler and pressure vessel inspections in accordance with jurisdictional rules by performing thorough examinations, identifying hazardous conditions, applying appropriate codes and standards, and recommending corrective actions. Work cooperatively with Boiler and Machinery underwriting and claim groups, in support of helping them make informed decisions to maximize profit and growth. Primarily performs boiler and pressure vessel inspections on all accounts. Under close supervision, performs risk evaluations and claims investigations on less complex accounts as assigned. Participates in individual training opportunities to enhance/develop risk control and product/service knowledge. Primary Job Duties & Responsibilities In this role, works with limited guidance and direction to manage jurisdictional inspection workload within an assigned territory. Take ownership of the territory and effectively prioritize, plan, and schedule work. Utilize provided technology resources for maximum efficiency. Respond to customer requests and helps customers understand and mitigate risks associated with equipment breakdowns. Conduct boiler and pressure vessel inspections in accordance with jurisdictional rules by performing thorough examinations, identifying hazardous conditions, applying appropriate codes and standards, recommending corrective action and submitting required reports. Under moderate supervision performs less complex risk evaluations, evaluate exposures and controls, develops meaningful loss estimates, and communicate findings to business partners. Apply critical thinking to determine adequacy of controls preventing equipment breakdown, and overall insurability. Investigate less complex Equipment Breakdown claims as requested by the claim department. Evaluate elements of the breakdown, extent of damage, invoice review, and cause of loss. Effectively document, communicate, and report findings. Minimum Qualifications Sufficient experience and education to meet the prerequisite requirements for obtaining a National Board of Boiler and Pressure Vessel Inspectors' "Inservice Commission" required. Must obtain a National Board "Inservice Commission" within six months of employment or complete "National Board Inservice (NB-380) Inspector Training" within six months and then successfully pass the Board exam within two attempts in the following two months. Valid driver's license required. Licensing or Certificates National Board of Boiler and Pressure Vessel Inspector's Inservice commission preferred. Military Boiler or Nuclear Power operator certification preferred. Civilian Power Boiler Operation Certificate preferred. ANSI NDE Level II Examiner Certification preferred. Job Specific Technical Skills & Competencies Technical Skills Demonstrates a basic level of understanding of mechanical and electrical principles. Possesses a basic knowledge of predictive and preventive maintenance practices. Demonstrates specific engineering/technical skills necessary to achieve established business goals. Utilizes Risk Control workstation computer system applications to efficiently manage territorial workload, schedule and complete all job assignments. Customer Service Identifies customer needs and takes appropriate action to meet those needs. Acts with a sense of urgency. Demonstrates a commitment to delivering an appropriate level of customer service. Problem Solving Develops new methods or approaches to getting the work done. Evaluates information and makes the right choice (decision). Is resourceful in gaining information/resources to solve business problems. Interpersonal Skills Results driven and takes responsibility for own decisions and actions. Manages own work and seeks help as necessary. Works independently and in a team environment. Establishes and maintains effective work relationships. Communication Clearly expresses ideas. Listens to and understands what others are saying. Shares information and maintains confidentiality. Environmental / Work Schedules / Other Perform all tasks in accordance with the Travelers Boiler & Machinery Safety Program. B&M Risk Control personnel should be certain that proper accident prevention and hygiene controls are in place for all tasks and should not expose themselves to: - Unguarded elevations and unsecured ladders, or non-standard or unsafe means of ascent or descent. - Confined spaces that have not been verified as having sufficient oxygen, and verified are free of any toxins above OSHA action levels. - Confined spaces that contain explosive materials - Flammable liquids - Asbestos, or any other toxic materials - Moving equipment - Unguarded machinery - Exposed electrical conductors - Boilers, pressure vessels and machinery that has not been properly locked out and tagged out to a condition of zero energy of all forms. - Eye and ear hazards - Extremely hot or cold surfaces or ambient conditions. In performing the functions of the position, the employee may be required to: - Climb, balance, maneuver, at high levels and in dark places - Walk on uneven surfaces - Climb through tight openings - Work in confined spaces Travel Requirements: Travel Frequently Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
09/25/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Reports to Boiler and Machinery Field Manager. Conduct boiler and pressure vessel inspections in accordance with jurisdictional rules by performing thorough examinations, identifying hazardous conditions, applying appropriate codes and standards, and recommending corrective actions. Work cooperatively with Boiler and Machinery underwriting and claim groups, in support of helping them make informed decisions to maximize profit and growth. Primarily performs boiler and pressure vessel inspections on all accounts. Under close supervision, performs risk evaluations and claims investigations on less complex accounts as assigned. Participates in individual training opportunities to enhance/develop risk control and product/service knowledge. Primary Job Duties & Responsibilities In this role, works with limited guidance and direction to manage jurisdictional inspection workload within an assigned territory. Take ownership of the territory and effectively prioritize, plan, and schedule work. Utilize provided technology resources for maximum efficiency. Respond to customer requests and helps customers understand and mitigate risks associated with equipment breakdowns. Conduct boiler and pressure vessel inspections in accordance with jurisdictional rules by performing thorough examinations, identifying hazardous conditions, applying appropriate codes and standards, recommending corrective action and submitting required reports. Under moderate supervision performs less complex risk evaluations, evaluate exposures and controls, develops meaningful loss estimates, and communicate findings to business partners. Apply critical thinking to determine adequacy of controls preventing equipment breakdown, and overall insurability. Investigate less complex Equipment Breakdown claims as requested by the claim department. Evaluate elements of the breakdown, extent of damage, invoice review, and cause of loss. Effectively document, communicate, and report findings. Minimum Qualifications Sufficient experience and education to meet the prerequisite requirements for obtaining a National Board of Boiler and Pressure Vessel Inspectors' "Inservice Commission" required. Must obtain a National Board "Inservice Commission" within six months of employment or complete "National Board Inservice (NB-380) Inspector Training" within six months and then successfully pass the Board exam within two attempts in the following two months. Valid driver's license required. Licensing or Certificates National Board of Boiler and Pressure Vessel Inspector's Inservice commission preferred. Military Boiler or Nuclear Power operator certification preferred. Civilian Power Boiler Operation Certificate preferred. ANSI NDE Level II Examiner Certification preferred. Job Specific Technical Skills & Competencies Technical Skills Demonstrates a basic level of understanding of mechanical and electrical principles. Possesses a basic knowledge of predictive and preventive maintenance practices. Demonstrates specific engineering/technical skills necessary to achieve established business goals. Utilizes Risk Control workstation computer system applications to efficiently manage territorial workload, schedule and complete all job assignments. Customer Service Identifies customer needs and takes appropriate action to meet those needs. Acts with a sense of urgency. Demonstrates a commitment to delivering an appropriate level of customer service. Problem Solving Develops new methods or approaches to getting the work done. Evaluates information and makes the right choice (decision). Is resourceful in gaining information/resources to solve business problems. Interpersonal Skills Results driven and takes responsibility for own decisions and actions. Manages own work and seeks help as necessary. Works independently and in a team environment. Establishes and maintains effective work relationships. Communication Clearly expresses ideas. Listens to and understands what others are saying. Shares information and maintains confidentiality. Environmental / Work Schedules / Other Perform all tasks in accordance with the Travelers Boiler & Machinery Safety Program. B&M Risk Control personnel should be certain that proper accident prevention and hygiene controls are in place for all tasks and should not expose themselves to: - Unguarded elevations and unsecured ladders, or non-standard or unsafe means of ascent or descent. - Confined spaces that have not been verified as having sufficient oxygen, and verified are free of any toxins above OSHA action levels. - Confined spaces that contain explosive materials - Flammable liquids - Asbestos, or any other toxic materials - Moving equipment - Unguarded machinery - Exposed electrical conductors - Boilers, pressure vessels and machinery that has not been properly locked out and tagged out to a condition of zero energy of all forms. - Eye and ear hazards - Extremely hot or cold surfaces or ambient conditions. In performing the functions of the position, the employee may be required to: - Climb, balance, maneuver, at high levels and in dark places - Walk on uneven surfaces - Climb through tight openings - Work in confined spaces Travel Requirements: Travel Frequently Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
The Travelers Companies, Inc.
Saint Paul, Minnesota
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary The position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned Northland Transportation Physical Damage claims of moderate severity, or complexity. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. Travelers offers a hybrid work location model out of St. Paul, MN that is designed to support flexibility. Primary Job Duties & Responsibilities Timely coverage analysis and communications with insured based on application of policy information, facts or allegations of each case. Consults with Unit Manager on use of Claim Coverage Counsel. Investigates each claim through prompt contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Takes necessary statements. Identifies resources for specific activities required to properly investigate claims such as Subrogation, Risk Control, Salvage and fire or fraud investigators and to other experts. Requests through Unit Manager and coordinate the results of their efforts and findings. Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. Keeps effective diary management system to ensure that all claims are handled timely. At required time intervals, evaluates liability and damages exposure, and establishes proper indemnity and expense reserves. Utilizes evaluation documentation tools in accordance with department guidelines. Responsible for prompt, cost effective, and proper disposition of all claims within delegated authority. Negotiates disposition of claims with insureds and claimants or their representatives. Recognizes and implements alternate means of resolution. Maintains claim files, have an effective diary system, and document claim file activities in accordance with established procedures. May attend depositions, and any other legal proceedings, as needed. Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options. Recognizes cases based on severity protocols to be referred timely to next level claim professional or Major Case Unit. Appropriately deals with information that is considered personal and confidential. Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions, and inquiries from agents and brokers. Represents the company as a technical resource, attends legal proceedings as needed, act within established professional guidelines as well as applicable state laws. Provides quality customer service and ensures file quality. Shares accountability with business partners to achieve and sustain quality results. In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be is required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. Writes denial letters, Reservation of Rights and other complex correspondence. Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools. Meets all quality standards and expectations in accordance with the Knowledge Guides. Minimum Qualifications High School Degree or GED required. A minimum of one year liability or property claim handling experience required. Education, Work Experience, & Knowledge Bachelor's Degree preferred. 2 years business experience preferred. Demonstrated knowledge and ability in claims handling. Advanced level knowledge and skill in claims and litigation. Basic working level knowledge and skill in various business line products. Strong negotiation and customer service skills. Strong verbal and written communication skills. Strong keyboard skills and Windows proficiency, including Excel and Word Demonstrated good organizational skills with the ability to prioritize and work independently. Demonstrated strong written, verbal and interpersonal communication skills including the ability to convey and receive information effectively. Job Specific Technical Skills & Competencies Analytical Thinking- Intermediate Judgment/Decision Making- Intermediate Communication- Intermediate Negotiation- Intermediate Insurance Contract Knowledge- Intermediate Principles of Investigation- Intermediate Value Determination- Intermediate Settlement Techniques- Intermediate Written, verbal and interpersonal communication skills including the ability to convey and receive information effectively - Intermediate Interpersonal and customer service skills - Intermediate Organizational and time management skills - Intermediate Ability to work independently - Intermediate Environmental / Work Schedules / Other Travel Requirements: Travel Occasionally Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
09/25/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary The position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned Northland Transportation Physical Damage claims of moderate severity, or complexity. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. Travelers offers a hybrid work location model out of St. Paul, MN that is designed to support flexibility. Primary Job Duties & Responsibilities Timely coverage analysis and communications with insured based on application of policy information, facts or allegations of each case. Consults with Unit Manager on use of Claim Coverage Counsel. Investigates each claim through prompt contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Takes necessary statements. Identifies resources for specific activities required to properly investigate claims such as Subrogation, Risk Control, Salvage and fire or fraud investigators and to other experts. Requests through Unit Manager and coordinate the results of their efforts and findings. Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. Keeps effective diary management system to ensure that all claims are handled timely. At required time intervals, evaluates liability and damages exposure, and establishes proper indemnity and expense reserves. Utilizes evaluation documentation tools in accordance with department guidelines. Responsible for prompt, cost effective, and proper disposition of all claims within delegated authority. Negotiates disposition of claims with insureds and claimants or their representatives. Recognizes and implements alternate means of resolution. Maintains claim files, have an effective diary system, and document claim file activities in accordance with established procedures. May attend depositions, and any other legal proceedings, as needed. Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options. Recognizes cases based on severity protocols to be referred timely to next level claim professional or Major Case Unit. Appropriately deals with information that is considered personal and confidential. Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions, and inquiries from agents and brokers. Represents the company as a technical resource, attends legal proceedings as needed, act within established professional guidelines as well as applicable state laws. Provides quality customer service and ensures file quality. Shares accountability with business partners to achieve and sustain quality results. In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be is required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. Writes denial letters, Reservation of Rights and other complex correspondence. Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools. Meets all quality standards and expectations in accordance with the Knowledge Guides. Minimum Qualifications High School Degree or GED required. A minimum of one year liability or property claim handling experience required. Education, Work Experience, & Knowledge Bachelor's Degree preferred. 2 years business experience preferred. Demonstrated knowledge and ability in claims handling. Advanced level knowledge and skill in claims and litigation. Basic working level knowledge and skill in various business line products. Strong negotiation and customer service skills. Strong verbal and written communication skills. Strong keyboard skills and Windows proficiency, including Excel and Word Demonstrated good organizational skills with the ability to prioritize and work independently. Demonstrated strong written, verbal and interpersonal communication skills including the ability to convey and receive information effectively. Job Specific Technical Skills & Competencies Analytical Thinking- Intermediate Judgment/Decision Making- Intermediate Communication- Intermediate Negotiation- Intermediate Insurance Contract Knowledge- Intermediate Principles of Investigation- Intermediate Value Determination- Intermediate Settlement Techniques- Intermediate Written, verbal and interpersonal communication skills including the ability to convey and receive information effectively - Intermediate Interpersonal and customer service skills - Intermediate Organizational and time management skills - Intermediate Ability to work independently - Intermediate Environmental / Work Schedules / Other Travel Requirements: Travel Occasionally Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
The Travelers Companies, Inc.
Walnut Creek, California
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Reports to AVP, Risk Control Under broad oversight, attracts, recruits, coaches, trains, develops and retains top Risk Control talent. Manages work assignments for staff in assigned territory, completes performance reviews with input from AVP, guides staff on skill development, and acts as Risk Control liaison to local business partners. Manages relationships with business partners, including, underwriting, claim and other risk control disciplines. Supports the acquisition, retention and profitability of our business through engagement with agents/brokers and customers. Implements strategies aligned with business unit objectives to grow a profitable book of business. Monitors expenses and provides input on compensation, bonuses, and budgetary matters. Primary Job Duties & Responsibilities Manages Risk Control staff in territory ensuring the appropriate technical resource is assigned and efficiently deployed. Completes ongoing performance feedback and gives honest, constructive and timely feedback to staff. Produces all interim and year-end formal reviews. Works with staff to develop and monitor individual development plans Manages quality through co-surveys and survey/file reviews with staff as required by our formal Quality Assurance (QA) process. Maintain timely, frequent and relevant communications with direct manager (AVP) and business partner leadership. Effectively manages local strategies and objectives to maintain optimal relationships with brokers and agencies. Coordinates training for local staff in conjunction with regional initiatives, business partner plans, emerging issues and market changes Attends and participates as appropriate in regional and local office business meetings Collaborates with business partners to ensure Risk Control products and resources are leveraged. May conduct risk control assessments or marketing presentations at client locations as needed in support of our business. Maintain current knowledge of regulatory environment and emerging safety issues Minimum Qualifications Undergraduate degree preferably in the areas of science, occupational safety and health, engineering or risk management required and 8+ years Risk Control or related experience required OR 12+ years Risk Control or related experience required. Valid Driver's License required. Proven ability to strategically plan while maximizing performance in the short term required. Risk Control experience within the P&C industry required. Demonstrated technical aptitude required. Superior Communication skills required. Ability to establish credibility quickly required. Education, Work Experience, & Knowledge Graduate degree in a related field preferred 3+ years management experience preferred Licensing or Certificates Recognized related professional designations (such as ASP, CSP, ARM, etc.) Job Specific Technical Skills & Competencies Demonstrated successful management experience leading both on site and remote employees. Experience in leading large, diverse groups including leading other leaders. Travel Requirements: Travel Frequently. Travelers offers a hybrid work location model that is designed to support flexibility. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
09/25/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Reports to AVP, Risk Control Under broad oversight, attracts, recruits, coaches, trains, develops and retains top Risk Control talent. Manages work assignments for staff in assigned territory, completes performance reviews with input from AVP, guides staff on skill development, and acts as Risk Control liaison to local business partners. Manages relationships with business partners, including, underwriting, claim and other risk control disciplines. Supports the acquisition, retention and profitability of our business through engagement with agents/brokers and customers. Implements strategies aligned with business unit objectives to grow a profitable book of business. Monitors expenses and provides input on compensation, bonuses, and budgetary matters. Primary Job Duties & Responsibilities Manages Risk Control staff in territory ensuring the appropriate technical resource is assigned and efficiently deployed. Completes ongoing performance feedback and gives honest, constructive and timely feedback to staff. Produces all interim and year-end formal reviews. Works with staff to develop and monitor individual development plans Manages quality through co-surveys and survey/file reviews with staff as required by our formal Quality Assurance (QA) process. Maintain timely, frequent and relevant communications with direct manager (AVP) and business partner leadership. Effectively manages local strategies and objectives to maintain optimal relationships with brokers and agencies. Coordinates training for local staff in conjunction with regional initiatives, business partner plans, emerging issues and market changes Attends and participates as appropriate in regional and local office business meetings Collaborates with business partners to ensure Risk Control products and resources are leveraged. May conduct risk control assessments or marketing presentations at client locations as needed in support of our business. Maintain current knowledge of regulatory environment and emerging safety issues Minimum Qualifications Undergraduate degree preferably in the areas of science, occupational safety and health, engineering or risk management required and 8+ years Risk Control or related experience required OR 12+ years Risk Control or related experience required. Valid Driver's License required. Proven ability to strategically plan while maximizing performance in the short term required. Risk Control experience within the P&C industry required. Demonstrated technical aptitude required. Superior Communication skills required. Ability to establish credibility quickly required. Education, Work Experience, & Knowledge Graduate degree in a related field preferred 3+ years management experience preferred Licensing or Certificates Recognized related professional designations (such as ASP, CSP, ARM, etc.) Job Specific Technical Skills & Competencies Demonstrated successful management experience leading both on site and remote employees. Experience in leading large, diverse groups including leading other leaders. Travel Requirements: Travel Frequently. Travelers offers a hybrid work location model that is designed to support flexibility. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
The Travelers Companies, Inc.
Diamond Bar, California
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Under general supervision, the position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned General Liability related Bodily Injury and Property Damage claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners. This job does not manage staff. Primary Job Duties & Responsibilities Directly handles assigned severe claims. Provides quality customer service and ensures file quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. Consults with Manager on use of Claim Coverage Counsel as needed. Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate. Completes outside investigation as needed per case specifics. Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts. Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. Maintains claim files and documents claim file activities in accordance with established procedures. Utilizes evaluation documentation tools in accordance with department guidelines. Proactively review Claim File Analysis (CFA) for adherence to quality standards and trend analysis. Utilizes diary management system to ensure that all claims are handled timely. At required time intervals, evaluate liability and damages exposure. Establishes and maintains proper indemnity and expense reserves. Recommends appropriate cases for discussion at roundtable. Attends and/or presents at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense. Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others. Develops and employs creative resolution strategies. Promptly and properly disposition all claims within delegated authority. Negotiates disposition of claims with insureds and claimants or their legal representatives. Recognizes and implements alternate means of resolution. Manages litigated claims. Develops litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers. Applies litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy. Tracks and controls legal expenses to assure cost-effective resolution. Effectively and efficiently manage both allocated and unallocated loss adjustment expenses. Attends depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options. Recognizes cases, based on severity/ complexity protocols that should be transferred to another level of claim professional and refers on a timely basis. Appropriately deals with information that is considered personal and confidential. Fulfills specific service commitments made to certain accounts, as outlined in Special. Account Communication (SAC) instructions and inquiries from agents and brokers. Represents the company as a technical resource; attends legal proceedings as needed, acts within established professional guidelines as well as applicable state laws. Actively provides mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength. Shares accountability with business partners to achieve and sustain quality results. Evaluates all claims for recovery potential; directly handles recovery efforts and/or engage and directs Company resources for recovery efforts. In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. Minimum Qualifications High School Degree or GED required with a minimum of 2 years bodily injury litigation claim handling experience. Education, Work Experience, & Knowledge Bachelor's Degree preferred. 3 years bodily injury liability claim handling and/or litigation experience. Skilled in coverage, contract interpretation, liability and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law and expert litigation management skills. Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims. Able to make independent decisions on most assigned cases without involvement of supervisor. Openness to the ideas and expertise of others actively solicits input and shares ideas. Thorough understanding of business line products, policy language, exclusions, ISO forms, and effective claims handling practices Job Specific Technical Skills & Competencies Openness to the ideas and expertise of others actively solicits input and shares ideas. Strong negotiation and customer service skills. - Intermediate Demonstrated coaching, influence and persuasion skills.- Intermediate Strong written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise.- Intermediate Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information. - Intermediate Attention to detail ensuring accuracy -Intermediate Job Specific Technical Competencies: Analytical Thinking - Intermediate Judgment/Decision Making - Intermediate Communication - Intermediate Negotiation - Intermediate Insurance Contract Knowledge - Intermediate Principles of Investigation - Intermediate Value Determination - Intermediate Settlement Techniques - Intermediate Legal Knowledge - Basic Medical Knowledge - Intermediate Environmental / Work Schedules / Other Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
09/25/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Under general supervision, the position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned General Liability related Bodily Injury and Property Damage claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners. This job does not manage staff. Primary Job Duties & Responsibilities Directly handles assigned severe claims. Provides quality customer service and ensures file quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. Consults with Manager on use of Claim Coverage Counsel as needed. Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate. Completes outside investigation as needed per case specifics. Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts. Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. Maintains claim files and documents claim file activities in accordance with established procedures. Utilizes evaluation documentation tools in accordance with department guidelines. Proactively review Claim File Analysis (CFA) for adherence to quality standards and trend analysis. Utilizes diary management system to ensure that all claims are handled timely. At required time intervals, evaluate liability and damages exposure. Establishes and maintains proper indemnity and expense reserves. Recommends appropriate cases for discussion at roundtable. Attends and/or presents at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense. Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others. Develops and employs creative resolution strategies. Promptly and properly disposition all claims within delegated authority. Negotiates disposition of claims with insureds and claimants or their legal representatives. Recognizes and implements alternate means of resolution. Manages litigated claims. Develops litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers. Applies litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy. Tracks and controls legal expenses to assure cost-effective resolution. Effectively and efficiently manage both allocated and unallocated loss adjustment expenses. Attends depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options. Recognizes cases, based on severity/ complexity protocols that should be transferred to another level of claim professional and refers on a timely basis. Appropriately deals with information that is considered personal and confidential. Fulfills specific service commitments made to certain accounts, as outlined in Special. Account Communication (SAC) instructions and inquiries from agents and brokers. Represents the company as a technical resource; attends legal proceedings as needed, acts within established professional guidelines as well as applicable state laws. Actively provides mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength. Shares accountability with business partners to achieve and sustain quality results. Evaluates all claims for recovery potential; directly handles recovery efforts and/or engage and directs Company resources for recovery efforts. In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. Minimum Qualifications High School Degree or GED required with a minimum of 2 years bodily injury litigation claim handling experience. Education, Work Experience, & Knowledge Bachelor's Degree preferred. 3 years bodily injury liability claim handling and/or litigation experience. Skilled in coverage, contract interpretation, liability and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law and expert litigation management skills. Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims. Able to make independent decisions on most assigned cases without involvement of supervisor. Openness to the ideas and expertise of others actively solicits input and shares ideas. Thorough understanding of business line products, policy language, exclusions, ISO forms, and effective claims handling practices Job Specific Technical Skills & Competencies Openness to the ideas and expertise of others actively solicits input and shares ideas. Strong negotiation and customer service skills. - Intermediate Demonstrated coaching, influence and persuasion skills.- Intermediate Strong written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise.- Intermediate Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information. - Intermediate Attention to detail ensuring accuracy -Intermediate Job Specific Technical Competencies: Analytical Thinking - Intermediate Judgment/Decision Making - Intermediate Communication - Intermediate Negotiation - Intermediate Insurance Contract Knowledge - Intermediate Principles of Investigation - Intermediate Value Determination - Intermediate Settlement Techniques - Intermediate Legal Knowledge - Basic Medical Knowledge - Intermediate Environmental / Work Schedules / Other Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
The Travelers Companies, Inc.
Hartford, Connecticut
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary This position is responsible for investigating, evaluating and negotiating 1st and 3rd party Boat & Yacht claims, including both personal and business insurance claims. The claim types will be basic to high complexity/severity Boat Yacht claims. This position provides assistance to all lines of business and departments, i.e., Property, Inland Marine, Public Sector, etc., with evaluating physical damage as needed, including Catastrophe response. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. This position may be based 100% remotely or in our Hartford, CT office. Primary Job Duties & Responsibilities Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and follow-through and meeting commitments to achieve optimal outcome on every file. Reviews physical damage documents for appropriateness. Determining cause of loss by thoroughly inspecting the information provided, requests more if needed, to determine if damages are consistent with the reported cause of loss. Negotiates with repair facilities on revisions to physical damage documents. Prepares and documents accurate vehicle / equipment damage appraisals, Actual Cash and Replacement values according to applicable regulatory and corporate guidelines. Electronically audits boat estimates utilizing technical expertise and information gathered to accurately determine physical damage claim value using company recognized resources, estimating and evaluation software. Partners with the assigned Claim Professional throughout the life of the claim. Partners from initial investigation through final recovery to ensure appropriate claim resolution and pursuit of alternative recovery sources (e.g. Subrogation, SIU, etc.). Effectively manages work assignments and track financial changes. Identifies needed resources and experts including scientists, engineers, manufacturers and other technical resources to provide information that will contribute to the determination of the value in the absence of any formal pricing guidelines for this unique equipment. Utilizes these resources where necessary to confirm or refute information provided in the investigation. Assists Boat, Yacht, Auto and Property claim professionals including Inland Marine, Construction, and public sector and associated business insurance professionals in verifying physical damage estimates submitted are consistent with determined coverage. This consists of reviewing policies, policy amendments and underwriting terms specific to Boat/Yacht as identified within the business policy and claim needs. Participates in catastrophe response and act as boat/yacht CAT site manager as needed. In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. Minimum Qualifications High School Diploma or GED required. Minimum of 1 year related marine industry experience required. Job Specific Technical Skills & Competencies Strong technical background including extensive knowledge of boat/yacht, boat/yacht repair and repair techniques, including thorough understanding of boat/yacht terminology and construction. Thorough knowledge of claims appraisal systems and overall claim operations. Demonstrated ownership attitude and customer centric response to all assigned tasks. Commitment to continuous education, i.e. marine seminars, Society of Accredited Marine Surveyors (SAMS) meetings. Competency Levels: Analytical Thinking - Intermediate Judgment/Decision Making -Intermediate Communication - Intermediate Negotiation - Intermediate Insurance Contract Knowledge - Basic Principles of Investigation -Intermediate Value Determination -Intermediate Settlement Techniques -Intermediate Boat/Yacht Technical - Intermediate Environmental / Work Schedules / Other Travel Requirements: Travel Occasionally Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit Experience : 0
09/25/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary This position is responsible for investigating, evaluating and negotiating 1st and 3rd party Boat & Yacht claims, including both personal and business insurance claims. The claim types will be basic to high complexity/severity Boat Yacht claims. This position provides assistance to all lines of business and departments, i.e., Property, Inland Marine, Public Sector, etc., with evaluating physical damage as needed, including Catastrophe response. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. This position may be based 100% remotely or in our Hartford, CT office. Primary Job Duties & Responsibilities Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and follow-through and meeting commitments to achieve optimal outcome on every file. Reviews physical damage documents for appropriateness. Determining cause of loss by thoroughly inspecting the information provided, requests more if needed, to determine if damages are consistent with the reported cause of loss. Negotiates with repair facilities on revisions to physical damage documents. Prepares and documents accurate vehicle / equipment damage appraisals, Actual Cash and Replacement values according to applicable regulatory and corporate guidelines. Electronically audits boat estimates utilizing technical expertise and information gathered to accurately determine physical damage claim value using company recognized resources, estimating and evaluation software. Partners with the assigned Claim Professional throughout the life of the claim. Partners from initial investigation through final recovery to ensure appropriate claim resolution and pursuit of alternative recovery sources (e.g. Subrogation, SIU, etc.). Effectively manages work assignments and track financial changes. Identifies needed resources and experts including scientists, engineers, manufacturers and other technical resources to provide information that will contribute to the determination of the value in the absence of any formal pricing guidelines for this unique equipment. Utilizes these resources where necessary to confirm or refute information provided in the investigation. Assists Boat, Yacht, Auto and Property claim professionals including Inland Marine, Construction, and public sector and associated business insurance professionals in verifying physical damage estimates submitted are consistent with determined coverage. This consists of reviewing policies, policy amendments and underwriting terms specific to Boat/Yacht as identified within the business policy and claim needs. Participates in catastrophe response and act as boat/yacht CAT site manager as needed. In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. Minimum Qualifications High School Diploma or GED required. Minimum of 1 year related marine industry experience required. Job Specific Technical Skills & Competencies Strong technical background including extensive knowledge of boat/yacht, boat/yacht repair and repair techniques, including thorough understanding of boat/yacht terminology and construction. Thorough knowledge of claims appraisal systems and overall claim operations. Demonstrated ownership attitude and customer centric response to all assigned tasks. Commitment to continuous education, i.e. marine seminars, Society of Accredited Marine Surveyors (SAMS) meetings. Competency Levels: Analytical Thinking - Intermediate Judgment/Decision Making -Intermediate Communication - Intermediate Negotiation - Intermediate Insurance Contract Knowledge - Basic Principles of Investigation -Intermediate Value Determination -Intermediate Settlement Techniques -Intermediate Boat/Yacht Technical - Intermediate Environmental / Work Schedules / Other Travel Requirements: Travel Occasionally Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit Experience : 0
The Travelers Companies, Inc.
Cockeysville, Maryland
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary As a Sr. Architect, you will help lead the effort to create the "north star" technology architecture for the Business Insurance Unit of a global, Dow 30 company. This role will have a primary focus on solution delivery for Policy Administration including usage of Commercial Off The Shelf (COTS) products for policy administration systems (i.e. Guidewire, DuckCreek, Majesco, etc.). As a direct report to a Senior Director, Enterprise Architecture and Emerging Technology, you will interface directly with senior technology leaders to transform our current business and technology capabilities and pave the way for best-in-class solutions. You will be a dedicated partner to senior Technology and Business leaders as you define a target state, roadmaps and identify new and emerging technologies that will transform and optimize the business. As an organizational leader, you will humbly serve and inspire a team of high-performing Architects who you will coach, mentor and empower. As a successful candidate, you are a visionary leader with a track record of building high-quality enterprise solutions. You are results-driven and bring strong Architecture and engineering skills and a deep understanding of modern technologies including Cloud-native, APIs, AI and ML. You are a person of high integrity, who believes in challenging the status quo when needed, while always first seeking to understand. You will work within a community of architecture leaders, charged with establishing and evolving a unified architecture vision. Primary Job Duties & Responsibilities Architecture responsibility within a major segment of Technology Architecture in support of a business unit Works with the Senior leadership within Technology and Business to develop architecture priorities and direction to enable business imperatives Displays strong thought leadership in pursuit of modern architecture principals and technology modernization Drives continuous technology transformation to minimize technical debt Create a partnership with Senior Software Engineering Looks for opportunities to capitalize on technology advances through analysis of key industry and technology trends to assess potential impact on the enterprise Defines and leads technology proof of concepts to ensure feasibility of architecture solutions Hands-on prototyping of new technology solutions Partner with Software Engineering to execute proof of technologies Defines target state technology architecture and roadmaps Ensures alignment of IT initiatives with the target state Builds strong partnership with engineering to ensure proper alignment of skills with technology direction Prepares and delivers comprehensive communications to convey architectural direction and how it aligns with enterprise strategy Optimizes talent strategy to ensure proper mix of resources and attracts and recruits best talent Continuously improve efficiency and effectiveness of the architecture Minimum Qualifications High School diploma or equivalent required. 5 years of experience in enterprise, application, and/or information architecture required. 1 year of experience as a technical lead required. Education, Work Experience, & Knowledge Bachelor's in technology related field or equivalent with 5+ years of technology Architecture experience Provided mentorship to architects Organizational and transformational experience in an agile operating model Establishes strategic technology direction and architecture vision for an organization Strong proven Software Engineering experience Developed technology target state, roadmaps that aligned to Short- and Long-term business goals Proven track record of influencing senior leadership Insurance technology experience Strong grasp of value creation and business capability models Innovation and Continuous Improvement Job Specific Technical Skills & Competencies Knowledge and experience with commercial policy administration software Must be passionate about technology transformations Has hands on experience in the last 3 years Executed technology modernization initiatives including migration to cloud native and API Strategy Current deep experience with AWS, APIs, accelerators, DevSecOps Cloud Architecture Certification (AWS, GCP, or Azure) or strong architecture experience on Cloud Good understanding of security Experienced with large scale technology platforms Effectively communicates to diverse technical and nontechnical audiences, including engineers, scrum masters, peer architects, product owners, business owners, senior leaders, etc. Knowledge of multiple development technologies including but not limited to Java, SpringBoot, NodeJS, Angular, React,.NetCore and MongoDB High motivation, self-starting, ability to work with minimal direct supervision, takes ownership Proven ability to create an architecture solution in alignment with the reference architecture. and utilize foundational services to address the quality attributes (non-functional requirements) of the solution Ability to perform as a lead technologist to masterfully assess and design applications, systems solutions, and interfaces for multiple systems Ability to influence teams to a future state while understanding the need to make practical. decisions along the way. Strong ability to create a following amongst a technical group Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 5
09/25/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary As a Sr. Architect, you will help lead the effort to create the "north star" technology architecture for the Business Insurance Unit of a global, Dow 30 company. This role will have a primary focus on solution delivery for Policy Administration including usage of Commercial Off The Shelf (COTS) products for policy administration systems (i.e. Guidewire, DuckCreek, Majesco, etc.). As a direct report to a Senior Director, Enterprise Architecture and Emerging Technology, you will interface directly with senior technology leaders to transform our current business and technology capabilities and pave the way for best-in-class solutions. You will be a dedicated partner to senior Technology and Business leaders as you define a target state, roadmaps and identify new and emerging technologies that will transform and optimize the business. As an organizational leader, you will humbly serve and inspire a team of high-performing Architects who you will coach, mentor and empower. As a successful candidate, you are a visionary leader with a track record of building high-quality enterprise solutions. You are results-driven and bring strong Architecture and engineering skills and a deep understanding of modern technologies including Cloud-native, APIs, AI and ML. You are a person of high integrity, who believes in challenging the status quo when needed, while always first seeking to understand. You will work within a community of architecture leaders, charged with establishing and evolving a unified architecture vision. Primary Job Duties & Responsibilities Architecture responsibility within a major segment of Technology Architecture in support of a business unit Works with the Senior leadership within Technology and Business to develop architecture priorities and direction to enable business imperatives Displays strong thought leadership in pursuit of modern architecture principals and technology modernization Drives continuous technology transformation to minimize technical debt Create a partnership with Senior Software Engineering Looks for opportunities to capitalize on technology advances through analysis of key industry and technology trends to assess potential impact on the enterprise Defines and leads technology proof of concepts to ensure feasibility of architecture solutions Hands-on prototyping of new technology solutions Partner with Software Engineering to execute proof of technologies Defines target state technology architecture and roadmaps Ensures alignment of IT initiatives with the target state Builds strong partnership with engineering to ensure proper alignment of skills with technology direction Prepares and delivers comprehensive communications to convey architectural direction and how it aligns with enterprise strategy Optimizes talent strategy to ensure proper mix of resources and attracts and recruits best talent Continuously improve efficiency and effectiveness of the architecture Minimum Qualifications High School diploma or equivalent required. 5 years of experience in enterprise, application, and/or information architecture required. 1 year of experience as a technical lead required. Education, Work Experience, & Knowledge Bachelor's in technology related field or equivalent with 5+ years of technology Architecture experience Provided mentorship to architects Organizational and transformational experience in an agile operating model Establishes strategic technology direction and architecture vision for an organization Strong proven Software Engineering experience Developed technology target state, roadmaps that aligned to Short- and Long-term business goals Proven track record of influencing senior leadership Insurance technology experience Strong grasp of value creation and business capability models Innovation and Continuous Improvement Job Specific Technical Skills & Competencies Knowledge and experience with commercial policy administration software Must be passionate about technology transformations Has hands on experience in the last 3 years Executed technology modernization initiatives including migration to cloud native and API Strategy Current deep experience with AWS, APIs, accelerators, DevSecOps Cloud Architecture Certification (AWS, GCP, or Azure) or strong architecture experience on Cloud Good understanding of security Experienced with large scale technology platforms Effectively communicates to diverse technical and nontechnical audiences, including engineers, scrum masters, peer architects, product owners, business owners, senior leaders, etc. Knowledge of multiple development technologies including but not limited to Java, SpringBoot, NodeJS, Angular, React,.NetCore and MongoDB High motivation, self-starting, ability to work with minimal direct supervision, takes ownership Proven ability to create an architecture solution in alignment with the reference architecture. and utilize foundational services to address the quality attributes (non-functional requirements) of the solution Ability to perform as a lead technologist to masterfully assess and design applications, systems solutions, and interfaces for multiple systems Ability to influence teams to a future state while understanding the need to make practical. decisions along the way. Strong ability to create a following amongst a technical group Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 5
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Reports to Boiler and Machinery Field Manager. Conduct boiler and pressure vessel inspections in accordance with jurisdictional rules by performing thorough examinations, identifying hazardous conditions, applying appropriate codes and standards, and recommending corrective actions. Work cooperatively with Boiler and Machinery underwriting and claim groups, in support of helping them make informed decisions to maximize profit and growth. Primarily performs boiler and pressure vessel inspections on all accounts. Under close supervision, performs risk evaluations and claims investigations on less complex accounts as assigned. Participates in individual training opportunities to enhance/develop risk control and product/service knowledge. Primary Job Duties & Responsibilities In this role, works with limited guidance and direction to manage jurisdictional inspection workload within an assigned territory. Take ownership of the territory and effectively prioritize, plan, and schedule work. Utilize provided technology resources for maximum efficiency. Respond to customer requests and helps customers understand and mitigate risks associated with equipment breakdowns. Conduct boiler and pressure vessel inspections in accordance with jurisdictional rules by performing thorough examinations, identifying hazardous conditions, applying appropriate codes and standards, recommending corrective action and submitting required reports. Under moderate supervision performs less complex risk evaluations, evaluate exposures and controls, develops meaningful loss estimates, and communicate findings to business partners. Apply critical thinking to determine adequacy of controls preventing equipment breakdown, and overall insurability. Investigate less complex Equipment Breakdown claims as requested by the claim department. Evaluate elements of the breakdown, extent of damage, invoice review, and cause of loss. Effectively document, communicate, and report findings. Minimum Qualifications Sufficient experience and education to meet the prerequisite requirements for obtaining a National Board of Boiler and Pressure Vessel Inspectors' "Inservice Commission" required. Must obtain a National Board "Inservice Commission" within six months of employment or complete "National Board Inservice (NB-380) Inspector Training" within six months and then successfully pass the Board exam within two attempts in the following two months. Valid driver's license required. Licensing or Certificates National Board of Boiler and Pressure Vessel Inspector's Inservice commission preferred. Military Boiler or Nuclear Power operator certification preferred. Civilian Power Boiler Operation Certificate preferred. ANSI NDE Level II Examiner Certification preferred. Job Specific Technical Skills & Competencies Technical Skills Demonstrates a basic level of understanding of mechanical and electrical principles. Possesses a basic knowledge of predictive and preventive maintenance practices. Demonstrates specific engineering/technical skills necessary to achieve established business goals. Utilizes Risk Control workstation computer system applications to efficiently manage territorial workload, schedule and complete all job assignments. Customer Service Identifies customer needs and takes appropriate action to meet those needs. Acts with a sense of urgency. Demonstrates a commitment to delivering an appropriate level of customer service. Problem Solving Develops new methods or approaches to getting the work done. Evaluates information and makes the right choice (decision). Is resourceful in gaining information/resources to solve business problems. Interpersonal Skills Results driven and takes responsibility for own decisions and actions. Manages own work and seeks help as necessary. Works independently and in a team environment. Establishes and maintains effective work relationships. Communication Clearly expresses ideas. Listens to and understands what others are saying. Shares information and maintains confidentiality. Perform all tasks in accordance with the Travelers Boiler & Machinery Safety Program. B&M Risk Control personnel should be certain that proper accident prevention and hygiene controls are in place for all tasks and should not expose themselves to: Unguarded elevations and unsecured ladders, or non-standard or unsafe means of ascent or descent. Confined spaces that have not been verified as having sufficient oxygen, and verified are free of any toxins above OSHA action levels. Confined spaces that contain explosive materials Flammable liquids Asbestos, or any other toxic materials Moving equipment Unguarded machinery Exposed electrical conductors Boilers, pressure vessels and machinery that has not been properly locked out and tagged out to a condition of zero energy of all forms. Travel Requirements: Travel Frequently Travelers offers a hybrid work location model that is designed to support flexibility. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
09/25/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Reports to Boiler and Machinery Field Manager. Conduct boiler and pressure vessel inspections in accordance with jurisdictional rules by performing thorough examinations, identifying hazardous conditions, applying appropriate codes and standards, and recommending corrective actions. Work cooperatively with Boiler and Machinery underwriting and claim groups, in support of helping them make informed decisions to maximize profit and growth. Primarily performs boiler and pressure vessel inspections on all accounts. Under close supervision, performs risk evaluations and claims investigations on less complex accounts as assigned. Participates in individual training opportunities to enhance/develop risk control and product/service knowledge. Primary Job Duties & Responsibilities In this role, works with limited guidance and direction to manage jurisdictional inspection workload within an assigned territory. Take ownership of the territory and effectively prioritize, plan, and schedule work. Utilize provided technology resources for maximum efficiency. Respond to customer requests and helps customers understand and mitigate risks associated with equipment breakdowns. Conduct boiler and pressure vessel inspections in accordance with jurisdictional rules by performing thorough examinations, identifying hazardous conditions, applying appropriate codes and standards, recommending corrective action and submitting required reports. Under moderate supervision performs less complex risk evaluations, evaluate exposures and controls, develops meaningful loss estimates, and communicate findings to business partners. Apply critical thinking to determine adequacy of controls preventing equipment breakdown, and overall insurability. Investigate less complex Equipment Breakdown claims as requested by the claim department. Evaluate elements of the breakdown, extent of damage, invoice review, and cause of loss. Effectively document, communicate, and report findings. Minimum Qualifications Sufficient experience and education to meet the prerequisite requirements for obtaining a National Board of Boiler and Pressure Vessel Inspectors' "Inservice Commission" required. Must obtain a National Board "Inservice Commission" within six months of employment or complete "National Board Inservice (NB-380) Inspector Training" within six months and then successfully pass the Board exam within two attempts in the following two months. Valid driver's license required. Licensing or Certificates National Board of Boiler and Pressure Vessel Inspector's Inservice commission preferred. Military Boiler or Nuclear Power operator certification preferred. Civilian Power Boiler Operation Certificate preferred. ANSI NDE Level II Examiner Certification preferred. Job Specific Technical Skills & Competencies Technical Skills Demonstrates a basic level of understanding of mechanical and electrical principles. Possesses a basic knowledge of predictive and preventive maintenance practices. Demonstrates specific engineering/technical skills necessary to achieve established business goals. Utilizes Risk Control workstation computer system applications to efficiently manage territorial workload, schedule and complete all job assignments. Customer Service Identifies customer needs and takes appropriate action to meet those needs. Acts with a sense of urgency. Demonstrates a commitment to delivering an appropriate level of customer service. Problem Solving Develops new methods or approaches to getting the work done. Evaluates information and makes the right choice (decision). Is resourceful in gaining information/resources to solve business problems. Interpersonal Skills Results driven and takes responsibility for own decisions and actions. Manages own work and seeks help as necessary. Works independently and in a team environment. Establishes and maintains effective work relationships. Communication Clearly expresses ideas. Listens to and understands what others are saying. Shares information and maintains confidentiality. Perform all tasks in accordance with the Travelers Boiler & Machinery Safety Program. B&M Risk Control personnel should be certain that proper accident prevention and hygiene controls are in place for all tasks and should not expose themselves to: Unguarded elevations and unsecured ladders, or non-standard or unsafe means of ascent or descent. Confined spaces that have not been verified as having sufficient oxygen, and verified are free of any toxins above OSHA action levels. Confined spaces that contain explosive materials Flammable liquids Asbestos, or any other toxic materials Moving equipment Unguarded machinery Exposed electrical conductors Boilers, pressure vessels and machinery that has not been properly locked out and tagged out to a condition of zero energy of all forms. Travel Requirements: Travel Frequently Travelers offers a hybrid work location model that is designed to support flexibility. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
The Travelers Companies, Inc.
Morristown, New Jersey
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary This position will manage Professional Liability claims of varying severity in the area of Architects and Engineers Professional Liability. Under close supervision, fulfill Bond & Specialty Insurance (Bond) Claims mission by conducting thorough investigation, analysis, evaluation and disposition of claims to achieve superior customer service and claim results at the most reasonable cost. Travelers offers a hybrid work location model that is designed to support flexibility. Primary Job Duties & Responsibilities Learn Management Liability Bond business, products, policies and procedures through work experiences and structured training, focus on Architects and Engineers Professional Liability. Effectively manage all assigned Bond claims, typically of low to moderate severity or complexity. Interact with, collaborate with, and provide legal advice and transactional support to claim and underwriting colleagues. Claim Handling Responsibilities: Within authority limit, thoroughly analyze, investigate, negotiate and resolve low to moderate severity Bond claims with active supervision by claims management. Make appropriate decisions within own claim authority and make appropriate recommendations on matters outside of authority to management when necessary. Follow operational policies, procedures, workflow and performance standards to comply with all regulatory and Bond customer service standards. Maintain accurate documentation/information in claim file and Bond Claim Management System (BCMS). Follow Claim documentation standards (e.g. coverage analysis, reserve and settlement rationale, current diary). Prepare reports (e.g. Large Loss Memos, quarterly claim, EC, trial, class action) for management that accurately reflect loss development, potential/actual financial exposure, coverage issues, and claim and recovery strategies. Identify and optimize pre-loss recovery opportunities through identification of potential sources of recovery, to include potential responsible party, co-conspirators, beneficiaries and any third parties Identify all recovery opportunities and coordinate recovery efforts with the Recovery Management Unit and claims management. Within authority limit, retain, monitor, manage and approve payments to outside counsel on routine litigation matters, actively utilizing litigation management plans and budgets. Communicate reserve adjustments to underwriting. Represent Management Liability Claim in claim strategic initiatives. Participate in Management Liability Claim strategic initiatives. Legal Support Responsibilities: Answer routine legal questions posed by underwriters that impact underwriting decisions, combining legal research with knowledge gained based on experience handling claims. Answer more complex legal questions with some guidance. Advise underwriters regarding the legal effect of bond and policy language and the extent of coverage. Answer routine legal questions posed by non-lawyer claim professionals to assist them in determining the legal standards applicable to claim handling and claim decisions. Maintain an active license in the state of your principal office location and remain current with all CLE credits. Management Liability specific: Refine policy interpretation/coverage analysis skills including drafting coverage opinions with case law included. Contribute to the drafting or review/revision of new product initiatives, policies and policy endorsements and provide legal opinions relative to same. Legal Research and Writing: Draft reference materials to assist claim and underwriting colleagues in understanding the law that impacts the Company's underwriting and claim decisions, such as 50 state surveys and white papers. Based on basic knowledge of evolving contract terms, trends, and conditions in the marketplace gained from claim handling and legal advice to underwriters, advise management of trends that may impact future losses; prepare and deliver presentations on the same to management and claim and underwriting staff. Author and /or edit legal treatises/articles (including seminar materials) concerning bond claims in connection with outside organizations such as the American Bar Association Tort and Insurance Practice Section. Legal Research - case law, opinions, statutes, regulations and the like as needed for claim, transactional and coverage matters. Draft or review and revise memos and alerts assessing law, statutes and regulations. Review and revise draft motion papers, briefs, and mediation/settlement statements from counsel. Review documents for production in discovery for coverage actions. Risk Management Responsibilities: Complete contract reviews for customers and brokers to identify coverage issues for professional liability policy raised by language in the contracts. Participate in risk management initiatives which include preparation for and participation in webinars and in house presentations for customers and/or prospects; preparation and editing of material for newsletters sent to insureds and brokers; preparation and/or editing of advisory bulletins and claims stories to offer risk management tips. Minimum Qualifications Bachelors degree required. Juris doctorate degree required. Properly licensed, registered or authorized, and in good standing, to practice law in the jurisdiction in which you will be working. Education, Work Experience, & Knowledge 1-3 years of general legal or claim handling work experience preferred. Experience managing third-party Professional Liability claims in an insurance environment and/or relevant prior private practice experience as an attorney is preferred. Prior relevant experience in Architect and Engineers professional lines is a plus, or experience related to the construction industry. Strong verbal and written communication skills are required along with the ability to multi-task competing priorities. Maintain license to practice law and remain current with all CLE credits. Job Specific Technical Skills & Competencies Able to learn negotiation skills and strategies within a litigation and non-litigation context. Within designated authority limit, able to make decisions and negotiate terms and conditions consistent with Bond standards. Able to communicate effectively through writing. Able to communicate legal advice to underwriters and management with input from manager. Able to develop proficiency in drafting transactional documents. Can develop the ability to effectively work through conflict and resolve issues with a professional demeanor. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
09/25/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary This position will manage Professional Liability claims of varying severity in the area of Architects and Engineers Professional Liability. Under close supervision, fulfill Bond & Specialty Insurance (Bond) Claims mission by conducting thorough investigation, analysis, evaluation and disposition of claims to achieve superior customer service and claim results at the most reasonable cost. Travelers offers a hybrid work location model that is designed to support flexibility. Primary Job Duties & Responsibilities Learn Management Liability Bond business, products, policies and procedures through work experiences and structured training, focus on Architects and Engineers Professional Liability. Effectively manage all assigned Bond claims, typically of low to moderate severity or complexity. Interact with, collaborate with, and provide legal advice and transactional support to claim and underwriting colleagues. Claim Handling Responsibilities: Within authority limit, thoroughly analyze, investigate, negotiate and resolve low to moderate severity Bond claims with active supervision by claims management. Make appropriate decisions within own claim authority and make appropriate recommendations on matters outside of authority to management when necessary. Follow operational policies, procedures, workflow and performance standards to comply with all regulatory and Bond customer service standards. Maintain accurate documentation/information in claim file and Bond Claim Management System (BCMS). Follow Claim documentation standards (e.g. coverage analysis, reserve and settlement rationale, current diary). Prepare reports (e.g. Large Loss Memos, quarterly claim, EC, trial, class action) for management that accurately reflect loss development, potential/actual financial exposure, coverage issues, and claim and recovery strategies. Identify and optimize pre-loss recovery opportunities through identification of potential sources of recovery, to include potential responsible party, co-conspirators, beneficiaries and any third parties Identify all recovery opportunities and coordinate recovery efforts with the Recovery Management Unit and claims management. Within authority limit, retain, monitor, manage and approve payments to outside counsel on routine litigation matters, actively utilizing litigation management plans and budgets. Communicate reserve adjustments to underwriting. Represent Management Liability Claim in claim strategic initiatives. Participate in Management Liability Claim strategic initiatives. Legal Support Responsibilities: Answer routine legal questions posed by underwriters that impact underwriting decisions, combining legal research with knowledge gained based on experience handling claims. Answer more complex legal questions with some guidance. Advise underwriters regarding the legal effect of bond and policy language and the extent of coverage. Answer routine legal questions posed by non-lawyer claim professionals to assist them in determining the legal standards applicable to claim handling and claim decisions. Maintain an active license in the state of your principal office location and remain current with all CLE credits. Management Liability specific: Refine policy interpretation/coverage analysis skills including drafting coverage opinions with case law included. Contribute to the drafting or review/revision of new product initiatives, policies and policy endorsements and provide legal opinions relative to same. Legal Research and Writing: Draft reference materials to assist claim and underwriting colleagues in understanding the law that impacts the Company's underwriting and claim decisions, such as 50 state surveys and white papers. Based on basic knowledge of evolving contract terms, trends, and conditions in the marketplace gained from claim handling and legal advice to underwriters, advise management of trends that may impact future losses; prepare and deliver presentations on the same to management and claim and underwriting staff. Author and /or edit legal treatises/articles (including seminar materials) concerning bond claims in connection with outside organizations such as the American Bar Association Tort and Insurance Practice Section. Legal Research - case law, opinions, statutes, regulations and the like as needed for claim, transactional and coverage matters. Draft or review and revise memos and alerts assessing law, statutes and regulations. Review and revise draft motion papers, briefs, and mediation/settlement statements from counsel. Review documents for production in discovery for coverage actions. Risk Management Responsibilities: Complete contract reviews for customers and brokers to identify coverage issues for professional liability policy raised by language in the contracts. Participate in risk management initiatives which include preparation for and participation in webinars and in house presentations for customers and/or prospects; preparation and editing of material for newsletters sent to insureds and brokers; preparation and/or editing of advisory bulletins and claims stories to offer risk management tips. Minimum Qualifications Bachelors degree required. Juris doctorate degree required. Properly licensed, registered or authorized, and in good standing, to practice law in the jurisdiction in which you will be working. Education, Work Experience, & Knowledge 1-3 years of general legal or claim handling work experience preferred. Experience managing third-party Professional Liability claims in an insurance environment and/or relevant prior private practice experience as an attorney is preferred. Prior relevant experience in Architect and Engineers professional lines is a plus, or experience related to the construction industry. Strong verbal and written communication skills are required along with the ability to multi-task competing priorities. Maintain license to practice law and remain current with all CLE credits. Job Specific Technical Skills & Competencies Able to learn negotiation skills and strategies within a litigation and non-litigation context. Within designated authority limit, able to make decisions and negotiate terms and conditions consistent with Bond standards. Able to communicate effectively through writing. Able to communicate legal advice to underwriters and management with input from manager. Able to develop proficiency in drafting transactional documents. Can develop the ability to effectively work through conflict and resolve issues with a professional demeanor. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary This individual is recognized as competent in all phases of the following areas: Business Unit Specific Product lines and coverage. Knowledge of underwriting support processes/procedures/workflow. Awareness of local Business Unit Strategy. Travelers' applications/systems. Rating/pricing methodologies and tools. In addition: Manages relationships with Account Executives, agents, Managing General Agents (MGAs), as well as peers and business partners. May include agency visits. Actively participates in meetings. Negotiates and resolves conflicting priorities. Responsible for managing assigned work. Travelers offers a hybrid work location model that is designed to support flexibility. Primary Job Duties & Responsibilities Partners with Account Executives/Underwriters to establish support needs for renewals and/or new business policies (i.e., identify/gather relevant account information to quote and/or bind the policy; create exhibits, etc.). Prepares documents and participate in pre-renewal meetings. Prepares underwriting/pricing exhibits (i.e., exposures, experience rating, profit and loss analysis, expense models, updated account information, etc.). Manages account documentation (i.e., proposals, agreement letters, reinsurance contracts, collateral agreements, policy change, endorsements, cancellations, etc.). Ensures accurate and timely servicing and billing of accounts. Communicates with brokers/agencies, Managing General Agents, and internal departments. (i.e., researches and resolves issues, responds to inquiries and questions). Quotes accounts by reviewing exposures and experience rating, updating account information, rates and adjusts the price, as requested. May complete renewals based on formal guidelines, commonly referred to as "Letter of Authority." Provides information for regulatory compliance (i.e., statutory filings, proof of insurance, certificates). Participates in projects/assignments as requested. Minimum Qualifications High School diploma or equivalent required. Associate's degree or one year of work experience required. Basic software skills required (Windows MS Office). Education, Work Experience, & Knowledge Bachelor's Degree preferred. Two or more years insurance experience related to rate, quote, and issuance of P&C Insurance is preferred. Job Specific Technical Skills & Competencies Technical Knowledge Demonstrates all necessary technical skills needed to perform the role. Demonstrates ability to seek to broaden knowledge & skills. Customer Service Demonstrates ability to act promptly in difficult situation-acts with a sense of urgency. Able to take responsibility. Driving For Results Able to meet standards set by manager and able to set high standards for self. Able to take the steps necessary to improve personal and team performance. Analytical Thinking Demonstrates ability to break down problems. Able to understand basic relationships of activities performed. Demonstrates ability to apply knowledge to solve issues and is able to break down complex tasks. Initiative Able to be decisive in all situations. Able to think to the future (4 months ahead) to identify or eliminate potential issues in renewal account workflow. Actively attempts to influence events to achieve goals. Teamwork & Cooperation Demonstrates the ability to positively reinforce team members-enhances camaraderie among team. Able to genuinely value and digest others' input and willing to learn from others. Communication Demonstrates ability to speak clearly and expresses self well in groups and one on one conversations. Able to use examples to make point. Able to actively engage others. Able to explain reasons for decisions or actions in depth. Flexibility Demonstrates ability to apply guidelines appropriately. Able to adapt in a variety of situations. Also understands the best approach to take for various situations. Able to adapt rapidly to change. Motivation/Commitment Demonstrates ability to perform in a business professional manner with a positive attitude. Demonstrates the ability and drive to seek development opportunities. Is able to take complete ownership for role responsibilities. Organizational Skills Able to function independently. Demonstrates ability to adapt to rapid change and cope effectively with change. Demonstrates ability to plan ahead for peak volume periods. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
09/25/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary This individual is recognized as competent in all phases of the following areas: Business Unit Specific Product lines and coverage. Knowledge of underwriting support processes/procedures/workflow. Awareness of local Business Unit Strategy. Travelers' applications/systems. Rating/pricing methodologies and tools. In addition: Manages relationships with Account Executives, agents, Managing General Agents (MGAs), as well as peers and business partners. May include agency visits. Actively participates in meetings. Negotiates and resolves conflicting priorities. Responsible for managing assigned work. Travelers offers a hybrid work location model that is designed to support flexibility. Primary Job Duties & Responsibilities Partners with Account Executives/Underwriters to establish support needs for renewals and/or new business policies (i.e., identify/gather relevant account information to quote and/or bind the policy; create exhibits, etc.). Prepares documents and participate in pre-renewal meetings. Prepares underwriting/pricing exhibits (i.e., exposures, experience rating, profit and loss analysis, expense models, updated account information, etc.). Manages account documentation (i.e., proposals, agreement letters, reinsurance contracts, collateral agreements, policy change, endorsements, cancellations, etc.). Ensures accurate and timely servicing and billing of accounts. Communicates with brokers/agencies, Managing General Agents, and internal departments. (i.e., researches and resolves issues, responds to inquiries and questions). Quotes accounts by reviewing exposures and experience rating, updating account information, rates and adjusts the price, as requested. May complete renewals based on formal guidelines, commonly referred to as "Letter of Authority." Provides information for regulatory compliance (i.e., statutory filings, proof of insurance, certificates). Participates in projects/assignments as requested. Minimum Qualifications High School diploma or equivalent required. Associate's degree or one year of work experience required. Basic software skills required (Windows MS Office). Education, Work Experience, & Knowledge Bachelor's Degree preferred. Two or more years insurance experience related to rate, quote, and issuance of P&C Insurance is preferred. Job Specific Technical Skills & Competencies Technical Knowledge Demonstrates all necessary technical skills needed to perform the role. Demonstrates ability to seek to broaden knowledge & skills. Customer Service Demonstrates ability to act promptly in difficult situation-acts with a sense of urgency. Able to take responsibility. Driving For Results Able to meet standards set by manager and able to set high standards for self. Able to take the steps necessary to improve personal and team performance. Analytical Thinking Demonstrates ability to break down problems. Able to understand basic relationships of activities performed. Demonstrates ability to apply knowledge to solve issues and is able to break down complex tasks. Initiative Able to be decisive in all situations. Able to think to the future (4 months ahead) to identify or eliminate potential issues in renewal account workflow. Actively attempts to influence events to achieve goals. Teamwork & Cooperation Demonstrates the ability to positively reinforce team members-enhances camaraderie among team. Able to genuinely value and digest others' input and willing to learn from others. Communication Demonstrates ability to speak clearly and expresses self well in groups and one on one conversations. Able to use examples to make point. Able to actively engage others. Able to explain reasons for decisions or actions in depth. Flexibility Demonstrates ability to apply guidelines appropriately. Able to adapt in a variety of situations. Also understands the best approach to take for various situations. Able to adapt rapidly to change. Motivation/Commitment Demonstrates ability to perform in a business professional manner with a positive attitude. Demonstrates the ability and drive to seek development opportunities. Is able to take complete ownership for role responsibilities. Organizational Skills Able to function independently. Demonstrates ability to adapt to rapid change and cope effectively with change. Demonstrates ability to plan ahead for peak volume periods. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
The Travelers Companies, Inc.
Hartford, Connecticut
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 3 Job Description Summary This individual is recognized as competent in all phases of the following areas: Business Unit Specific Product lines and coverage. Knowledge of underwriting support processes/procedures/workflow. Awareness of local Business Unit Strategy. Travelers' applications/systems. Rating/pricing methodologies and tools. In addition: Manages relationships with Account Executives, agents, Managing General Agents (MGAs), as well as peers and business partners. May include agency visits. Actively participates in meetings. Negotiates and resolves conflicting priorities. Responsible for managing assigned work. Travelers offers a hybrid work location model that is designed to support flexibility. Primary Job Duties & Responsibilities Partners with Account Executives/Underwriters to establish support needs for renewals and/or new business policies (i.e., identify/gather relevant account information to quote and/or bind the policy; create exhibits, etc.). Prepares documents and participate in pre-renewal meetings. Prepares underwriting/pricing exhibits (i.e., exposures, experience rating, profit and loss analysis, expense models, updated account information, etc.). Manages account documentation (i.e., proposals, agreement letters, reinsurance contracts, collateral agreements, policy change, endorsements, cancellations, etc.). Ensures accurate and timely servicing and billing of accounts. Communicates with brokers/agencies, Managing General Agents, and internal departments. (i.e., researches and resolves issues, responds to inquiries and questions). Quotes accounts by reviewing exposures and experience rating, updating account information, rates and adjusts the price, as requested. May complete renewals based on formal guidelines, commonly referred to as "Letter of Authority." Provides information for regulatory compliance (i.e., statutory filings, proof of insurance, certificates). Participates in projects/assignments as requested. Minimum Qualifications High School diploma or equivalent required. Associate's degree or one year of work experience required. Basic software skills required (Windows MS Office). Education, Work Experience, & Knowledge Bachelor's Degree preferred. Two or more years insurance experience related to rate, quote, and issuance of P&C Insurance is preferred. Job Specific Technical Skills & Competencies Technical Knowledge Demonstrates all necessary technical skills needed to perform the role. Demonstrates ability to seek to broaden knowledge & skills. Customer Service Demonstrates ability to act promptly in difficult situation-acts with a sense of urgency. Able to take responsibility. Driving For Results Able to meet standards set by manager and able to set high standards for self. Able to take the steps necessary to improve personal and team performance. Analytical Thinking Demonstrates ability to break down problems. Able to understand basic relationships of activities performed. Demonstrates ability to apply knowledge to solve issues and is able to break down complex tasks. Initiative Able to be decisive in all situations. Able to think to the future (4 months ahead) to identify or eliminate potential issues in renewal account workflow. Actively attempts to influence events to achieve goals. Teamwork & Cooperation Demonstrates the ability to positively reinforce team members-enhances camaraderie among team. Able to genuinely value and digest others' input and willing to learn from others. Communication Demonstrates ability to speak clearly and expresses self well in groups and one on one conversations. Able to use examples to make point. Able to actively engage others. Able to explain reasons for decisions or actions in depth. Flexibility Demonstrates ability to apply guidelines appropriately. Able to adapt in a variety of situations. Also understands the best approach to take for various situations. Able to adapt rapidly to change. Motivation/Commitment Demonstrates ability to perform in a business professional manner with a positive attitude. Demonstrates the ability and drive to seek development opportunities. Is able to take complete ownership for role responsibilities. Organizational Skills Able to function independently. Demonstrates ability to adapt to rapid change and cope effectively with change. Demonstrates ability to plan ahead for peak volume periods. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
09/25/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 3 Job Description Summary This individual is recognized as competent in all phases of the following areas: Business Unit Specific Product lines and coverage. Knowledge of underwriting support processes/procedures/workflow. Awareness of local Business Unit Strategy. Travelers' applications/systems. Rating/pricing methodologies and tools. In addition: Manages relationships with Account Executives, agents, Managing General Agents (MGAs), as well as peers and business partners. May include agency visits. Actively participates in meetings. Negotiates and resolves conflicting priorities. Responsible for managing assigned work. Travelers offers a hybrid work location model that is designed to support flexibility. Primary Job Duties & Responsibilities Partners with Account Executives/Underwriters to establish support needs for renewals and/or new business policies (i.e., identify/gather relevant account information to quote and/or bind the policy; create exhibits, etc.). Prepares documents and participate in pre-renewal meetings. Prepares underwriting/pricing exhibits (i.e., exposures, experience rating, profit and loss analysis, expense models, updated account information, etc.). Manages account documentation (i.e., proposals, agreement letters, reinsurance contracts, collateral agreements, policy change, endorsements, cancellations, etc.). Ensures accurate and timely servicing and billing of accounts. Communicates with brokers/agencies, Managing General Agents, and internal departments. (i.e., researches and resolves issues, responds to inquiries and questions). Quotes accounts by reviewing exposures and experience rating, updating account information, rates and adjusts the price, as requested. May complete renewals based on formal guidelines, commonly referred to as "Letter of Authority." Provides information for regulatory compliance (i.e., statutory filings, proof of insurance, certificates). Participates in projects/assignments as requested. Minimum Qualifications High School diploma or equivalent required. Associate's degree or one year of work experience required. Basic software skills required (Windows MS Office). Education, Work Experience, & Knowledge Bachelor's Degree preferred. Two or more years insurance experience related to rate, quote, and issuance of P&C Insurance is preferred. Job Specific Technical Skills & Competencies Technical Knowledge Demonstrates all necessary technical skills needed to perform the role. Demonstrates ability to seek to broaden knowledge & skills. Customer Service Demonstrates ability to act promptly in difficult situation-acts with a sense of urgency. Able to take responsibility. Driving For Results Able to meet standards set by manager and able to set high standards for self. Able to take the steps necessary to improve personal and team performance. Analytical Thinking Demonstrates ability to break down problems. Able to understand basic relationships of activities performed. Demonstrates ability to apply knowledge to solve issues and is able to break down complex tasks. Initiative Able to be decisive in all situations. Able to think to the future (4 months ahead) to identify or eliminate potential issues in renewal account workflow. Actively attempts to influence events to achieve goals. Teamwork & Cooperation Demonstrates the ability to positively reinforce team members-enhances camaraderie among team. Able to genuinely value and digest others' input and willing to learn from others. Communication Demonstrates ability to speak clearly and expresses self well in groups and one on one conversations. Able to use examples to make point. Able to actively engage others. Able to explain reasons for decisions or actions in depth. Flexibility Demonstrates ability to apply guidelines appropriately. Able to adapt in a variety of situations. Also understands the best approach to take for various situations. Able to adapt rapidly to change. Motivation/Commitment Demonstrates ability to perform in a business professional manner with a positive attitude. Demonstrates the ability and drive to seek development opportunities. Is able to take complete ownership for role responsibilities. Organizational Skills Able to function independently. Demonstrates ability to adapt to rapid change and cope effectively with change. Demonstrates ability to plan ahead for peak volume periods. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
The Travelers Companies, Inc.
Walnut Creek, California
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary The Bond and Specialty Insurance division of Travelers is seeking to add a new member to our Commercial Surety team in an Underwriting Development Program role. This is an opportunity to join a dedicated collaborative team of underwriters in a highly visible and challenging role. Our Underwriting Professional Development Program (UPDP) provides participants the opportunity to build a unique and successful career within a highly specialized niche of the insurance industry. Commercial Surety provides various financial and performance guarantees in a variety of industries including manufacturing, public utilities, technology, healthcare, financial institutions and retail. The underwriting process begins with financial analysis and expands to include interacting with decision makers ranging from the largest multi-national companies to Main Street businesses. Commercial Surety UPDP allows underwriters to launch their careers with the Industry leader. Travelers offers a hybrid work location model that is designed to support flexibility. Primary Job Duties & Responsibilities Our comprehensive program consists of a blend of mentorship, classroom instruction, and on-the-job training leading to increasing responsibility and accountability. The UPDP prepares you for a career in underwriting, which is a dynamic blend of the following: Financial analysis/risk assessment: gather and analyze pertinent information in order to evaluate the acceptability of business risk Marketing: build and maintain relationships with agents, brokers, and insured clients to help achieve business goals New business development and retention: sell to, negotiate with, and influence agents and brokers to manage a profitable book of business Minimum Qualifications Bachelor degree or one year of relevant business experience required. A current/valid drivers license is required. Education, Work Experience, & Knowledge Bachelor degree preferred. One to two years work experience preferred Entry level position. Industry Knowledge: Gain overall understanding of all Bond and Specialty Insurance Business Units and Travelers businesses. Product Knowledge: Gain an understanding of Bond and Specialty Insurance workflow. Learn and develop Product knowledge. Learn documentation procedures/standards Licensing or Certificates A current/valid drivers license is required. Job Specific Technical Skills & Competencies Ability to use all Bond and Specialty Insurance technology tools proficiently. Takes ownership and responsibility for actions and outcomes, performance and results. Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making. Remains energized and focused in the face of ambiguity, change or strenuous demands. Demonstrates effective verbal, written and listening communication skills. Provides service excellence to internal or external clients. Exercises sound judgment, makes decisions and commits to a position. Works with and includes people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results. Works together in situations when actions are interdependent and a team is mutually responsible to produce a result Takes ideas different from own seriously; shares responsibility and collaborates with others; accepts criticism well; does not assume a single best way. Has an accurate picture of strengths and weaknesses and is willing to improve. Seeks out experiences that may change perspective or provide an opportunity to learn new things. Provides good role model for employees and keeps a positive attitude. Acts in accordance with stated values; follows through on promises; uses ethical considerations to guide decisions and actions. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
09/25/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary The Bond and Specialty Insurance division of Travelers is seeking to add a new member to our Commercial Surety team in an Underwriting Development Program role. This is an opportunity to join a dedicated collaborative team of underwriters in a highly visible and challenging role. Our Underwriting Professional Development Program (UPDP) provides participants the opportunity to build a unique and successful career within a highly specialized niche of the insurance industry. Commercial Surety provides various financial and performance guarantees in a variety of industries including manufacturing, public utilities, technology, healthcare, financial institutions and retail. The underwriting process begins with financial analysis and expands to include interacting with decision makers ranging from the largest multi-national companies to Main Street businesses. Commercial Surety UPDP allows underwriters to launch their careers with the Industry leader. Travelers offers a hybrid work location model that is designed to support flexibility. Primary Job Duties & Responsibilities Our comprehensive program consists of a blend of mentorship, classroom instruction, and on-the-job training leading to increasing responsibility and accountability. The UPDP prepares you for a career in underwriting, which is a dynamic blend of the following: Financial analysis/risk assessment: gather and analyze pertinent information in order to evaluate the acceptability of business risk Marketing: build and maintain relationships with agents, brokers, and insured clients to help achieve business goals New business development and retention: sell to, negotiate with, and influence agents and brokers to manage a profitable book of business Minimum Qualifications Bachelor degree or one year of relevant business experience required. A current/valid drivers license is required. Education, Work Experience, & Knowledge Bachelor degree preferred. One to two years work experience preferred Entry level position. Industry Knowledge: Gain overall understanding of all Bond and Specialty Insurance Business Units and Travelers businesses. Product Knowledge: Gain an understanding of Bond and Specialty Insurance workflow. Learn and develop Product knowledge. Learn documentation procedures/standards Licensing or Certificates A current/valid drivers license is required. Job Specific Technical Skills & Competencies Ability to use all Bond and Specialty Insurance technology tools proficiently. Takes ownership and responsibility for actions and outcomes, performance and results. Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making. Remains energized and focused in the face of ambiguity, change or strenuous demands. Demonstrates effective verbal, written and listening communication skills. Provides service excellence to internal or external clients. Exercises sound judgment, makes decisions and commits to a position. Works with and includes people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results. Works together in situations when actions are interdependent and a team is mutually responsible to produce a result Takes ideas different from own seriously; shares responsibility and collaborates with others; accepts criticism well; does not assume a single best way. Has an accurate picture of strengths and weaknesses and is willing to improve. Seeks out experiences that may change perspective or provide an opportunity to learn new things. Provides good role model for employees and keeps a positive attitude. Acts in accordance with stated values; follows through on promises; uses ethical considerations to guide decisions and actions. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
The Travelers Companies, Inc.
Walnut Creek, California
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Works under direct supervision. As a participant in a structured training program which combines formal classroom and on-the-job-training, is actively learning about Bond and Specialty Insurance underwriting philosophy, products and strategies. In addition, Trainees begin to establish relationships and develop entry-level sales skills. As knowledge increases, Trainees are given more responsibility within a line of business and may be given small / renewal accounts to underwrite. Specific responsibilities include: Training / learning in the areas of underwriting, strategy, and sales. Learning to produce and underwrite new and renewal business in a Business Unit including building and maintaining productive relationships with assigned agents/brokers. Learning to interact and collaborate with a team of Business Unit colleagues. Travelers offers a hybrid work location model that is designed to support flexibility. Primary Job Duties & Responsibilities Underwriting & Pricing: Learn the Bond and Specialty Insurance business and how to underwrite (Risk Assessment, Financial Analysis, and decision making skills) for Bond and Specialty Insurance and accounts in a Business Unit. Assist in Underwriting and pricing accounts in accordance with business strategies. Formulate and communicate recommendations based on learned underwriting skill. Gain an understanding of key Business Unit strategies and how to execute them. Learn how to perform financial analysis consistent with Business Unit standards. Underwriting Operations: Learn the workflow, guidelines and processing steps associated with the BU underwriting platform(s). Sales Management/Marketing: Begin to develop relationships with clients to establish the foundation to interact and effectively deal with account issues. Learn how to develop productive agency/client relationships in support of business objectives through a disciplined sales management approach and training (i.e., planning and follow-up for agent/broker and prospective end customer visits/meetings) in support of business objectives. Learn how to effectively execute sales plan. Develop relationships with Home Office. Attend Hub Business Unit meetings as part of on the job training. Develop strong customer service skills (consistency, quick response, knowledge of products). Learn about the potential uses of analytics and tools to assist in the sales and pricing (if applicable) of accounts. Other duties as assigned. Minimum Qualifications Bachelor degree or one year of relevant business experience required. A current/valid drivers license is required. Education, Work Experience, & Knowledge Bachelor degree preferred. Entry level position. Industry Knowledge: Gain overall understanding of all Bond and Specialty Insurance Business Units and Travelers businesses. Product Knowledge: Gain an understanding of Bond and Specialty Insurance workflow. Learn and develop Product knowledge. Learn documentation procedures/standards Licensing or Certificates A current/valid drivers license is required. Job Specific Technical Skills & Competencies Ability to use all Bond and Specialty Insurance technology tools proficiently. Takes ownership and responsibility for actions and outcomes, performance and results. Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making. Remains energized and focused in the face of ambiguity, change or strenuous demands. Demonstrates effective verbal, written and listening communication skills. Provides service excellence to internal or external clients. Exercises sound judgment, makes decisions and commits to a position. Works with and includes people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results. Works together in situations when actions are interdependent and a team is mutually responsible to produce a result Takes ideas different from own seriously; shares responsibility and collaborates with others; accepts criticism well; does not assume a single best way. Has an accurate picture of strengths and weaknesses and is willing to improve. Seeks out experiences that may change perspective or provide an opportunity to learn new things. Provides good role model for employees and keeps a positive attitude. Acts in accordance with stated values; follows through on promises; uses ethical considerations to guide decisions and actions. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
09/25/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Works under direct supervision. As a participant in a structured training program which combines formal classroom and on-the-job-training, is actively learning about Bond and Specialty Insurance underwriting philosophy, products and strategies. In addition, Trainees begin to establish relationships and develop entry-level sales skills. As knowledge increases, Trainees are given more responsibility within a line of business and may be given small / renewal accounts to underwrite. Specific responsibilities include: Training / learning in the areas of underwriting, strategy, and sales. Learning to produce and underwrite new and renewal business in a Business Unit including building and maintaining productive relationships with assigned agents/brokers. Learning to interact and collaborate with a team of Business Unit colleagues. Travelers offers a hybrid work location model that is designed to support flexibility. Primary Job Duties & Responsibilities Underwriting & Pricing: Learn the Bond and Specialty Insurance business and how to underwrite (Risk Assessment, Financial Analysis, and decision making skills) for Bond and Specialty Insurance and accounts in a Business Unit. Assist in Underwriting and pricing accounts in accordance with business strategies. Formulate and communicate recommendations based on learned underwriting skill. Gain an understanding of key Business Unit strategies and how to execute them. Learn how to perform financial analysis consistent with Business Unit standards. Underwriting Operations: Learn the workflow, guidelines and processing steps associated with the BU underwriting platform(s). Sales Management/Marketing: Begin to develop relationships with clients to establish the foundation to interact and effectively deal with account issues. Learn how to develop productive agency/client relationships in support of business objectives through a disciplined sales management approach and training (i.e., planning and follow-up for agent/broker and prospective end customer visits/meetings) in support of business objectives. Learn how to effectively execute sales plan. Develop relationships with Home Office. Attend Hub Business Unit meetings as part of on the job training. Develop strong customer service skills (consistency, quick response, knowledge of products). Learn about the potential uses of analytics and tools to assist in the sales and pricing (if applicable) of accounts. Other duties as assigned. Minimum Qualifications Bachelor degree or one year of relevant business experience required. A current/valid drivers license is required. Education, Work Experience, & Knowledge Bachelor degree preferred. Entry level position. Industry Knowledge: Gain overall understanding of all Bond and Specialty Insurance Business Units and Travelers businesses. Product Knowledge: Gain an understanding of Bond and Specialty Insurance workflow. Learn and develop Product knowledge. Learn documentation procedures/standards Licensing or Certificates A current/valid drivers license is required. Job Specific Technical Skills & Competencies Ability to use all Bond and Specialty Insurance technology tools proficiently. Takes ownership and responsibility for actions and outcomes, performance and results. Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making. Remains energized and focused in the face of ambiguity, change or strenuous demands. Demonstrates effective verbal, written and listening communication skills. Provides service excellence to internal or external clients. Exercises sound judgment, makes decisions and commits to a position. Works with and includes people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results. Works together in situations when actions are interdependent and a team is mutually responsible to produce a result Takes ideas different from own seriously; shares responsibility and collaborates with others; accepts criticism well; does not assume a single best way. Has an accurate picture of strengths and weaknesses and is willing to improve. Seeks out experiences that may change perspective or provide an opportunity to learn new things. Provides good role model for employees and keeps a positive attitude. Acts in accordance with stated values; follows through on promises; uses ethical considerations to guide decisions and actions. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Underwrite Select endorsements, new business, and other midterm transactions within delegated authority in a high-volume environment. Territory covered is countrywide. Contribute to outlier management through renewal red flag reviews and Policy Assessments of Classification and Eligibility (PACE), among other processes. Support key business objectives, account retention, and account growth. Candidates well suited to this role will enjoy learning about a wide variety of small businesses, research, analysis and decision making required to meet Travelers and customer expectations. Such individuals will also appreciate team collaboration and frequent communication with agents to achieve desired results. Primary Job Duties & Responsibilities Evaluate complex renewal and endorsement business to accept, modify, and decline accounts. Underwrite new business generated by the Business Center. Comply with underwriting strategies and regulatory requirements. Ensure underwriting quality through appropriate application of underwriting analysis based on risk complexity. Apply appropriate terms and conditions and document underwriting decision rationale. Engage with agents to close individual transactions. Supply technical underwriting analyses and recommendations to other employees within Small Business Underwriting and Business Centers. Provide technical expertise in the delivery of underwriting training supporting the needs of local Business Center teams. Minimum Qualifications Two years of property casualty insurance experience. Licensing or Certificates Insurance designations (CPCU, INS) preferred. Job Specific Technical Skills & Competencies Strong knowledge of property and casualty products and marketplace. Strong technical multi-line underwriting skills. Quantitative reasoning, critical thinking skills. Strong relationship-building skills; ability to establish productive networks inside and outside of Travelers. Strong verbal and written communication skills. Ability to effectively prioritize and complete multiple tasks within a fast-paced work environment. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
09/25/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Underwrite Select endorsements, new business, and other midterm transactions within delegated authority in a high-volume environment. Territory covered is countrywide. Contribute to outlier management through renewal red flag reviews and Policy Assessments of Classification and Eligibility (PACE), among other processes. Support key business objectives, account retention, and account growth. Candidates well suited to this role will enjoy learning about a wide variety of small businesses, research, analysis and decision making required to meet Travelers and customer expectations. Such individuals will also appreciate team collaboration and frequent communication with agents to achieve desired results. Primary Job Duties & Responsibilities Evaluate complex renewal and endorsement business to accept, modify, and decline accounts. Underwrite new business generated by the Business Center. Comply with underwriting strategies and regulatory requirements. Ensure underwriting quality through appropriate application of underwriting analysis based on risk complexity. Apply appropriate terms and conditions and document underwriting decision rationale. Engage with agents to close individual transactions. Supply technical underwriting analyses and recommendations to other employees within Small Business Underwriting and Business Centers. Provide technical expertise in the delivery of underwriting training supporting the needs of local Business Center teams. Minimum Qualifications Two years of property casualty insurance experience. Licensing or Certificates Insurance designations (CPCU, INS) preferred. Job Specific Technical Skills & Competencies Strong knowledge of property and casualty products and marketplace. Strong technical multi-line underwriting skills. Quantitative reasoning, critical thinking skills. Strong relationship-building skills; ability to establish productive networks inside and outside of Travelers. Strong verbal and written communication skills. Ability to effectively prioritize and complete multiple tasks within a fast-paced work environment. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
The Travelers Companies, Inc.
Hartford, Connecticut
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary The Associate Underwriter is responsible for underwriting, profitability, growth and retention of new and renewal business that is consistent with underwriting strategies for agencies within an assigned territory. In this entry level position (i.e.; 1 to 3 yrs of experience), the incumbent is responsible for all the duties of an Underwriter for a smaller, less complex book of business. Accountable for selling and marketing all products as well as managing a high volume environment. The incumbent has demonstrated a solid understanding of business line products, services and process. Additionally the incumbent is trained in underwriting and marketing. The incumbent receives account supervision as necessary and is responsible of independently managing the functions of more routine accounts. Travelers offers a hybrid work location model that is designed to support flexibility. Primary Job Duties & Responsibilities Underwriting Quality/Profitability: Follows Best Practices, including Underwriting, Workflow and Playbook. Ensure underwriting quality and profitability through application of the appropriate level of underwriting analysis based on risk complexity to accept, decline, modify, rate and quote these accounts. Responsible for insuring compliance with underwriting strategies and regulatory requirements. Identify and take corrective action and/or collaborate with the appropriate area within the organization based on individual risk characteristics identified through agency reviews, Large Loss Analysis, risk control, etc. Sales: Prequalify accounts to identify customer needs and take appropriate action. Function as point of sale for proposal delivery and negotiation. Understand and effectively utilize competitive market data. Build and maintain profitable agency relationships. New and Renewal Business Management: Identify opportunities to write additional lines of business using knowledge of individual risk characteristics and Products and Appetite. Proactively seek to retain key renewals by working closely with agent and business center. Demonstrate the ability to build partnerships with other business groups and identify and deliver agency and product solutions at the account level. Maintain an understanding of Travelers products, services and solutions and initiate discussions with other business units as appropriate. Agency Management: Identify and communicate to Field Account Executive issues and opportunities requiring agency interaction. Participate in agency planning process as prescribed by the Agency Planning Best Practices. Communicate identified agency training needs to Field Account Executive. Competencies: Good technical multi-line underwriting skills; Good knowledge of Property/Casualty business and products. Business Acumen understands products, financials, objectives and service requirements. Analytical, Problem Solving & Decision Making manages own work; takes responsibility for decisions and actions; quantitative reasoning, critical thinking skills. Teamwork & Collaboration establishes strong relationships and networks within the Enterprise and externally. Communicates and Effectively Influences Others strong interpersonal, verbal and written communication skills. Transactional Sales Skills; Good negotiation skills. Good organization and Time Management Skills - Ability to manage multiple tasks; prioritize and work effectively in a fast paced, decision oriented environment. Good Business and Financial Acumen: understands business objectives and responds to related issues; concerns; problems; can act in a decisive manner to achieve financial objectives. Ability to assimilate change. Automation Platform Skills - Strong automation skills, including: MI tools, rating systems/platform, Word, Excel, Outlook, etc. Minimum Qualifications One year of underwriting experience required. Education, Work Experience, & Knowledge Four-year college degree or related business experience preferred. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
09/25/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary The Associate Underwriter is responsible for underwriting, profitability, growth and retention of new and renewal business that is consistent with underwriting strategies for agencies within an assigned territory. In this entry level position (i.e.; 1 to 3 yrs of experience), the incumbent is responsible for all the duties of an Underwriter for a smaller, less complex book of business. Accountable for selling and marketing all products as well as managing a high volume environment. The incumbent has demonstrated a solid understanding of business line products, services and process. Additionally the incumbent is trained in underwriting and marketing. The incumbent receives account supervision as necessary and is responsible of independently managing the functions of more routine accounts. Travelers offers a hybrid work location model that is designed to support flexibility. Primary Job Duties & Responsibilities Underwriting Quality/Profitability: Follows Best Practices, including Underwriting, Workflow and Playbook. Ensure underwriting quality and profitability through application of the appropriate level of underwriting analysis based on risk complexity to accept, decline, modify, rate and quote these accounts. Responsible for insuring compliance with underwriting strategies and regulatory requirements. Identify and take corrective action and/or collaborate with the appropriate area within the organization based on individual risk characteristics identified through agency reviews, Large Loss Analysis, risk control, etc. Sales: Prequalify accounts to identify customer needs and take appropriate action. Function as point of sale for proposal delivery and negotiation. Understand and effectively utilize competitive market data. Build and maintain profitable agency relationships. New and Renewal Business Management: Identify opportunities to write additional lines of business using knowledge of individual risk characteristics and Products and Appetite. Proactively seek to retain key renewals by working closely with agent and business center. Demonstrate the ability to build partnerships with other business groups and identify and deliver agency and product solutions at the account level. Maintain an understanding of Travelers products, services and solutions and initiate discussions with other business units as appropriate. Agency Management: Identify and communicate to Field Account Executive issues and opportunities requiring agency interaction. Participate in agency planning process as prescribed by the Agency Planning Best Practices. Communicate identified agency training needs to Field Account Executive. Competencies: Good technical multi-line underwriting skills; Good knowledge of Property/Casualty business and products. Business Acumen understands products, financials, objectives and service requirements. Analytical, Problem Solving & Decision Making manages own work; takes responsibility for decisions and actions; quantitative reasoning, critical thinking skills. Teamwork & Collaboration establishes strong relationships and networks within the Enterprise and externally. Communicates and Effectively Influences Others strong interpersonal, verbal and written communication skills. Transactional Sales Skills; Good negotiation skills. Good organization and Time Management Skills - Ability to manage multiple tasks; prioritize and work effectively in a fast paced, decision oriented environment. Good Business and Financial Acumen: understands business objectives and responds to related issues; concerns; problems; can act in a decisive manner to achieve financial objectives. Ability to assimilate change. Automation Platform Skills - Strong automation skills, including: MI tools, rating systems/platform, Word, Excel, Outlook, etc. Minimum Qualifications One year of underwriting experience required. Education, Work Experience, & Knowledge Four-year college degree or related business experience preferred. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
The Travelers Companies, Inc.
Saint Paul, Minnesota
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 6 Job Description Summary Under general supervision, responsible for the profitability, growth and retention of assigned book of business within an assigned territory that is consistent with overall Bond and Specialty Insurance/BU strategy and objectives. Primary responsibilities include: Underwriting new and renewal business Building and maintaining productive relationships with agents and brokers Consistently achieving budgeted financial results Collaborating with BU and region colleagues as well as internal/external business associates Sales and marketing Facilitation of underwriting workflow, process and operations This job does not manage others. Travelers offers a hybrid work location model that is designed to support flexibility. Primary Job Duties & Responsibilities Underwriting & Pricing: Underwrites and assesses risk for routine, small to mid-size, renewals and new business items in conjunction with BU strategies. Makes appropriate decisions within own underwriting authority. Manages the submission and underwriting process for own agency plant, working with more experienced underwriters if outside authority. Is able to determine if an account is within or outside underwriting appetite/strategy. Makes recommendations to underwriter 2, as appropriate. Inputs financials and is able to calculate key ratios and draw conclusions about the general financial health of an account. Proactively collaborates with regional and Home Office underwriters. Maintains accurate underwriting documentation and information. Meets quality assurance standards. Underwriting Operations: Manages flow of new and renewal business. May be involved in complex non-premium bearing activities (e.g. renewal solicitation; troubleshooting billing/accounting issues, collections); is the resident go-to person for underwriting systems and process questions. May process renewal transactions. Handles day-to-day business requests from agents. Agency Management/Relationship: May participate in agency training sessions. Primary agency relationship is CSR. Sales Management/Marketing: Identifies and captures new business opportunities via the renewal or submission process or by expanding existing relationships; may prospect for new relationships. Achieves and/or surpasses agency/broker sales goals. Develops relationships with key broker and agency staff. Executes on agency plant sales plan; may co-develop plan. Participates in Region and/or Business Unit sales meetings. May partner with colleagues in other Bond and Specialty Insurance or Travelers Business Units to cross sell all Travelers products. Is able to utilize analytics and tools to assist in the sale and pricing (if applicable) of accounts. Other duties as assigned. Minimum Qualifications Bachelor degree or one year of relevant business experience required. Education, Work Experience, & Knowledge Bachelor degree preferred. Typically has a minimum of 6 months to 3 years of experience. Industry Knowledge: Demonstrates a fundamental understanding of the local marketplace. Demonstrates an ability and desire to learn about Travelers and BU critical business issues and financial drivers. Product Knowledge: Working knowledge of BU products/coverages and pricing and the linkages to strategy. Understands organizational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work. Licensing or Certificates N/A Job Specific Technical Skills & Competencies Able to use all Bond and Specialty Insurance technology tools proficiently. Negotiates skillfully in routine situations. Gains the trust of others quickly. Takes ownership and responsibility for actions and outcomes, performance and results. Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making. Remains energized and focused in the face of ambiguity, change or strenuous demands. Demonstrates effective verbal, written and listening communication skills. Provides service excellence to internal or external clients. Exercises sound judgment, makes decisions and commits to a position. Works with and includes people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results. Works together in situations when actions are interdependent and a team is mutually responsible to produce a result. Takes ideas different from own seriously; shares responsibility and collaborates with others; accepts criticism well; does not assume a single best way. Has an accurate picture of strengths and weaknesses and is willing to improve. Seeks out experiences that may change perspective or provide an opportunity to learn new things. Provides good role model for employees and keeps a positive attitude. Acts in accordance with stated values; follows through on promises; uses ethical considerations to guide decisions and actions. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
09/25/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 6 Job Description Summary Under general supervision, responsible for the profitability, growth and retention of assigned book of business within an assigned territory that is consistent with overall Bond and Specialty Insurance/BU strategy and objectives. Primary responsibilities include: Underwriting new and renewal business Building and maintaining productive relationships with agents and brokers Consistently achieving budgeted financial results Collaborating with BU and region colleagues as well as internal/external business associates Sales and marketing Facilitation of underwriting workflow, process and operations This job does not manage others. Travelers offers a hybrid work location model that is designed to support flexibility. Primary Job Duties & Responsibilities Underwriting & Pricing: Underwrites and assesses risk for routine, small to mid-size, renewals and new business items in conjunction with BU strategies. Makes appropriate decisions within own underwriting authority. Manages the submission and underwriting process for own agency plant, working with more experienced underwriters if outside authority. Is able to determine if an account is within or outside underwriting appetite/strategy. Makes recommendations to underwriter 2, as appropriate. Inputs financials and is able to calculate key ratios and draw conclusions about the general financial health of an account. Proactively collaborates with regional and Home Office underwriters. Maintains accurate underwriting documentation and information. Meets quality assurance standards. Underwriting Operations: Manages flow of new and renewal business. May be involved in complex non-premium bearing activities (e.g. renewal solicitation; troubleshooting billing/accounting issues, collections); is the resident go-to person for underwriting systems and process questions. May process renewal transactions. Handles day-to-day business requests from agents. Agency Management/Relationship: May participate in agency training sessions. Primary agency relationship is CSR. Sales Management/Marketing: Identifies and captures new business opportunities via the renewal or submission process or by expanding existing relationships; may prospect for new relationships. Achieves and/or surpasses agency/broker sales goals. Develops relationships with key broker and agency staff. Executes on agency plant sales plan; may co-develop plan. Participates in Region and/or Business Unit sales meetings. May partner with colleagues in other Bond and Specialty Insurance or Travelers Business Units to cross sell all Travelers products. Is able to utilize analytics and tools to assist in the sale and pricing (if applicable) of accounts. Other duties as assigned. Minimum Qualifications Bachelor degree or one year of relevant business experience required. Education, Work Experience, & Knowledge Bachelor degree preferred. Typically has a minimum of 6 months to 3 years of experience. Industry Knowledge: Demonstrates a fundamental understanding of the local marketplace. Demonstrates an ability and desire to learn about Travelers and BU critical business issues and financial drivers. Product Knowledge: Working knowledge of BU products/coverages and pricing and the linkages to strategy. Understands organizational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work. Licensing or Certificates N/A Job Specific Technical Skills & Competencies Able to use all Bond and Specialty Insurance technology tools proficiently. Negotiates skillfully in routine situations. Gains the trust of others quickly. Takes ownership and responsibility for actions and outcomes, performance and results. Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making. Remains energized and focused in the face of ambiguity, change or strenuous demands. Demonstrates effective verbal, written and listening communication skills. Provides service excellence to internal or external clients. Exercises sound judgment, makes decisions and commits to a position. Works with and includes people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results. Works together in situations when actions are interdependent and a team is mutually responsible to produce a result. Takes ideas different from own seriously; shares responsibility and collaborates with others; accepts criticism well; does not assume a single best way. Has an accurate picture of strengths and weaknesses and is willing to improve. Seeks out experiences that may change perspective or provide an opportunity to learn new things. Provides good role model for employees and keeps a positive attitude. Acts in accordance with stated values; follows through on promises; uses ethical considerations to guide decisions and actions. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary This individual is recognized as competent in all phases of the following areas: Business Unit Specific Product lines and coverage. Knowledge of underwriting support processes/procedures/workflow. Awareness of local Business Unit Strategy. Travelers' applications/systems. Rating/pricing methodologies and tools. In addition: Manages relationships with Account Executives, agents, Managing General Agents (MGAs), as well as peers and business partners. May include agency visits. Actively participates in meetings. Negotiates and resolves conflicting priorities. Responsible for managing assigned work. Travelers offers a hybrid work location model that is designed to support flexibility. Primary Job Duties & Responsibilities Partners with Account Executives/Underwriters to establish support needs for renewals and/or new business policies (i.e., identify/gather relevant account information to quote and/or bind the policy; create exhibits, etc.). Prepares documents and participate in pre-renewal meetings. Prepares underwriting/pricing exhibits (i.e., exposures, experience rating, profit and loss analysis, expense models, updated account information, etc.). Manages account documentation (i.e., proposals, agreement letters, reinsurance contracts, collateral agreements, policy change, endorsements, cancellations, etc.). Ensures accurate and timely servicing and billing of accounts. Communicates with brokers/agencies, Managing General Agents, and internal departments. (i.e., researches and resolves issues, responds to inquiries and questions). Quotes accounts by reviewing exposures and experience rating, updating account information, rates and adjusts the price, as requested. May complete renewals based on formal guidelines, commonly referred to as "Letter of Authority." Provides information for regulatory compliance (i.e., statutory filings, proof of insurance, certificates). Participates in projects/assignments as requested. Minimum Qualifications High School diploma or equivalent required. Associate's degree or one year of work experience required. Basic software skills required (Windows MS Office). Education, Work Experience, & Knowledge Bachelor's Degree preferred. Two or more years insurance experience related to rate, quote, and issuance of P&C Insurance is preferred. Job Specific Technical Skills & Competencies Technical Knowledge Demonstrates all necessary technical skills needed to perform the role. Demonstrates ability to seek to broaden knowledge & skills. Customer Service Demonstrates ability to act promptly in difficult situation-acts with a sense of urgency. Able to take responsibility. Driving For Results Able to meet standards set by manager and able to set high standards for self. Able to take the steps necessary to improve personal and team performance. Analytical Thinking Demonstrates ability to break down problems. Able to understand basic relationships of activities performed. Demonstrates ability to apply knowledge to solve issues and is able to break down complex tasks. Initiative Able to be decisive in all situations. Able to think to the future (4 months ahead) to identify or eliminate potential issues in renewal account workflow. Actively attempts to influence events to achieve goals. Teamwork & Cooperation Demonstrates the ability to positively reinforce team members-enhances camaraderie among team. Able to genuinely value and digest others' input and willing to learn from others. Communication Demonstrates ability to speak clearly and expresses self well in groups and one on one conversations. Able to use examples to make point. Able to actively engage others. Able to explain reasons for decisions or actions in depth. Flexibility Demonstrates ability to apply guidelines appropriately. Able to adapt in a variety of situations. Also understands the best approach to take for various situations. Able to adapt rapidly to change. Motivation/Commitment Demonstrates ability to perform in a business professional manner with a positive attitude. Demonstrates the ability and drive to seek development opportunities. Is able to take complete ownership for role responsibilities. Organizational Skills Able to function independently. Demonstrates ability to adapt to rapid change and cope effectively with change. Demonstrates ability to plan ahead for peak volume periods. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
09/25/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary This individual is recognized as competent in all phases of the following areas: Business Unit Specific Product lines and coverage. Knowledge of underwriting support processes/procedures/workflow. Awareness of local Business Unit Strategy. Travelers' applications/systems. Rating/pricing methodologies and tools. In addition: Manages relationships with Account Executives, agents, Managing General Agents (MGAs), as well as peers and business partners. May include agency visits. Actively participates in meetings. Negotiates and resolves conflicting priorities. Responsible for managing assigned work. Travelers offers a hybrid work location model that is designed to support flexibility. Primary Job Duties & Responsibilities Partners with Account Executives/Underwriters to establish support needs for renewals and/or new business policies (i.e., identify/gather relevant account information to quote and/or bind the policy; create exhibits, etc.). Prepares documents and participate in pre-renewal meetings. Prepares underwriting/pricing exhibits (i.e., exposures, experience rating, profit and loss analysis, expense models, updated account information, etc.). Manages account documentation (i.e., proposals, agreement letters, reinsurance contracts, collateral agreements, policy change, endorsements, cancellations, etc.). Ensures accurate and timely servicing and billing of accounts. Communicates with brokers/agencies, Managing General Agents, and internal departments. (i.e., researches and resolves issues, responds to inquiries and questions). Quotes accounts by reviewing exposures and experience rating, updating account information, rates and adjusts the price, as requested. May complete renewals based on formal guidelines, commonly referred to as "Letter of Authority." Provides information for regulatory compliance (i.e., statutory filings, proof of insurance, certificates). Participates in projects/assignments as requested. Minimum Qualifications High School diploma or equivalent required. Associate's degree or one year of work experience required. Basic software skills required (Windows MS Office). Education, Work Experience, & Knowledge Bachelor's Degree preferred. Two or more years insurance experience related to rate, quote, and issuance of P&C Insurance is preferred. Job Specific Technical Skills & Competencies Technical Knowledge Demonstrates all necessary technical skills needed to perform the role. Demonstrates ability to seek to broaden knowledge & skills. Customer Service Demonstrates ability to act promptly in difficult situation-acts with a sense of urgency. Able to take responsibility. Driving For Results Able to meet standards set by manager and able to set high standards for self. Able to take the steps necessary to improve personal and team performance. Analytical Thinking Demonstrates ability to break down problems. Able to understand basic relationships of activities performed. Demonstrates ability to apply knowledge to solve issues and is able to break down complex tasks. Initiative Able to be decisive in all situations. Able to think to the future (4 months ahead) to identify or eliminate potential issues in renewal account workflow. Actively attempts to influence events to achieve goals. Teamwork & Cooperation Demonstrates the ability to positively reinforce team members-enhances camaraderie among team. Able to genuinely value and digest others' input and willing to learn from others. Communication Demonstrates ability to speak clearly and expresses self well in groups and one on one conversations. Able to use examples to make point. Able to actively engage others. Able to explain reasons for decisions or actions in depth. Flexibility Demonstrates ability to apply guidelines appropriately. Able to adapt in a variety of situations. Also understands the best approach to take for various situations. Able to adapt rapidly to change. Motivation/Commitment Demonstrates ability to perform in a business professional manner with a positive attitude. Demonstrates the ability and drive to seek development opportunities. Is able to take complete ownership for role responsibilities. Organizational Skills Able to function independently. Demonstrates ability to adapt to rapid change and cope effectively with change. Demonstrates ability to plan ahead for peak volume periods. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0