3638 jobs found in Florida

Customer Care Agent
Ace Hardware Port Charlotte, Florida
06/26/2022
Full time
**Next Training Class Begins 7/11/2022** Are you interested in being Ace helpful? We are looking for professional and career-minded individuals who want to bring their talent to Ace Customer Care Center in Fort Myers, FL! Below are some of our benefits and perks! * *eligibility may apply New hire training bonus AND monthly bonus opportunities! Blended workweek of home & work in office days- we LOVE teamwork! Generous paid time off benefits- vacation and sick day benefits Apply today to find out other reasons why Ace is such an "Ace-mazing" place to work! The Job As a Customer Care Agent you will be responsible for answering calls, e-mails and other interactions based on specific training received from consumers, vendors, retailers and Ace corporate staff. Your goal is to identify the contact's issue/question, research the potential solution/answer, determine the best solution/answer, and work with the contact to resolve their issue or answer their question. Anything not resolved or not answered at this level is escalated to a Customer Care escalation team or a subject matter expert partner. What you'll do Receive questions/information requests and identifies the contact's specific needs. Research the contact's issue/question in the knowledge database, interpret guidelines/procedures, and identify the best solution/answer. Either answers the contact's question/information request or work with the contact to resolve their issue. Documents the request and answer/resolution. Escalates the issue to an escalation team or subject matter expert if issue cannot be resolved. Other projects as assigned to support the various business areas. What you need to succeed Minimum of two years of customer service experience or a two-year degree in a related field plus one year of customer service experience. Prior retail experience is a plus. Ability to take initiate in researching and resolving a variety of customer questions and issues. Excellent interpersonal, phone, writing, and analytical skills. Demonstrated ability to work with a diverse customer base, troubleshooting, multi-tasking, managing a high call volume, and functioning fairly independently. Ability to learn a variety of products, services, applications, operations, and company initiatives. Resourceful and has the ability to interpret policies and procedures. Takes initiative in researching and resolving customer issues/questions. Comfortability making decisions and exercising good judgments in a changing environment. Working knowledge of multiple business software packages (MS Office, MS Outlook, etc.). Reliable internet connectivity for work at home Flexibility to work a wide variety of shifts, including nights, weekends, and holidays is a must. What's in it for you? At Ace we are looking for the best people to help us fulfill our vision of being the best, most helpful hardware stores on the planet. People are the foundation of what makes Ace great and we believe getting the support you need to shape your life today, while planning for tomorrow, is important to bringing your best self to work. We offer highly competitive benefits that address life's necessities, many of which have been expanded and improved in 2017. Some of these include comprehensive health coverage & life benefits, 401(k) retirement savings plan with generous company contributions, generous vacation allocation immediately upon start, and more. Why should you join our team? Ace prides itself on our cultural values- W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork Generous vacation days (prorated when you start)- 21 days of vacation starting in January! Paid sick time Multiple schedules available with scheduling flexibility Collaborative teamwork environment Our Company For more than 90 years, Ace Hardware has been known as the place with the helpful hardware folks in thousands of neighborhoods across America, providing customers with a more personal kind of helpful. In 2017, Ace ranked "Highest in Customer Satisfaction with Home Improvement Retail Stores, Eleven Years in a Row," according to J.D. Power. With more than 5,000 hardware stores locally owned and operated across the globe, Ace is the largest retailer-owned hardware cooperative in the world. Headquartered in Oak Brook, Ill., Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 55 countries. If you're passionate about your career and want to contribute to a company you can believe in, consider sharing your talent with us. Join us in continuing our legacy of making Ace "the helpful place." We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Assistant Director Financial System Support (IT)
Florida International University Miami, Florida
06/26/2022
Full time
Apply Instructions : Please apply directly to our website by going to , select "Prospective Employees" and reference job opening ID # 527130 under "Search Jobs". Job Summary Manages and ensures the financial systems are operating efficiently, effectively and in compliance with federal, state and local laws and regulations, University policy and procedures as appropriate. Oversees and ensures timeliness of transaction processing through the financial systems, integrity of the data, supporting closing of the accounting period and report generation. Manages the day-to-day operations for the assigned area to meet the goals and objectives. Provides operation and administration direction for the assigned team. Serves as the Assistant Director for assigned PeopleSoft modules. Works in the troubleshooting of issues and enhancements to Financial Systems. Updates the Associate Controller on items noted above and recommend changes to enhance financial system business processes. Maintains Financial Systems documents to ensure data integrity, timely processing of transactions and business continuity. Works with the Associate Controller of Financial Systems in keeping customer delivery consistent with the goals and objectives of the University, Division of Finance and Office of the Controller. Establishes priorities, assigns functions, and maintains quality control. Supervises, mentors and develops Business Analysts and junior staff to ensure a thorough understanding of the system configuration and business processes. Assists in developing partnerships throughout the University in order to attain departmental goals and objectives. Serves as liaison between business and Information Technology; Represents Financial Systems and Support as Functional Lead on projects and upgrades as assigned. Leads the team in researching new system functionalities or enhancement requests. Gathers requirements, unit test, coordinate user acceptance testing, assist with training and implementation of new or enhanced application features or new applications. Develops queries to support business needs and assists in reconciling transactions from sub systems to General Ledger & Business Analytic tool. Assists with special projects as needed. Minimum Qualifications Bachelor's degree in related discipline with four (4) years of experience in related field including managerial experience. Desired Qualifications Experience as a PeopleSoft Financial Systems Analyst preferably with the Procure-to-Pay modules. Strong Technical and Functional analytical skills with an in-depth understanding of Accounting and or Operational Business processes. Experience with troubleshooting Commitment Control issues and ability to create complex queries. Job Category Administrative Advertised Salary $76,000 - $91,000 Work Schedule Begin time: 8:30 AM End time: 5:00 PM Working Condition(s) Required to spend 50% or more of time operating a computer Pre-Employment Requirements Criminal Background Check Other Information Ability to work flexible hours as needed. How To Apply Prospective Employee If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in " My Applications ". In order to be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position, be in good performance standing, and have been continuously employed at the University for at least six months. Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume. *This posting will close at 12:00 am of the close date. How To Apply Current Employee As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in " My Applications ". In order to be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position, be in good performance standing, and have been continuously employed at the University for at least six months. Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format. *This posting will close at 12:00 am of the close date. Disclosures Clery Notice In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station). Pay Transparency Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Pontoon - Sr Director of Talent
Adecco Jacksonville, Florida
06/26/2022
Full time
About the role In this position, you will focus on two domains Talent Acquisition & Talent Management. You will be part of Global HR organization in Pontoon and Global Sales & Marketing Organization (GSMO) within The Adecco Group, working closely alongside peers within the Talent Centre of Expertise, the Global HR Leadership Team of Pontoon as well as the global and regional HR Leaders and Business Partners. Within the Talent Acquisition domain, you will prepare and guide the organisation in a large-scale transformation. This transformation will revolutionize the way in which we attract, select, onboard, and retain talent enabling us as a global organisation to deliver against our strategy. Within the Talent management domain, you will design and deploy strategy and leverage existing processes to enable talent identification, assessment, mobilisation, and development of our top talent, to enable business growth, mitigate vacancy risk and increase employee engagement. Within Talent Acquisition domain your mission is divided into multiple areas: Bringing Talent Acquisition subject matter expertise to the organisation - contributing and leading initiatives to build out our transformation roadmap whilst working collaboratively with other TA experts to develop and grow sustainable knowledge across multiple stakeholder groups. Engaging leadership across the globe to ensure understanding of the TA priorities & approach as well as the business needs. Guiding, co-ordinating, communicating and engaging with the Group Talent Acquisition Head, Regional & Business Unit Talent Acquisition Leads and managing the TA team members to ensure timely and effective implementation of all TA related initiatives, including graduate recruitment, employer branding, EVP, referral program, etc Overseeing the global scope of recruitment operations: managing the intersection of interests with Pontoon organization as a client as well as a strategic suppliers and internal teams, to ensure effective collaboration, high performance, and continual focus on improvement. Working with HR BPs and business leaders to understand and solve key talent challenges across the globe, applying a data-driven test-and-learn approach to address challenges. Connecting with stakeholders across the organisation to ensure alignment across projects (e.g HRIS, job architecture, SSC) - identifying and contributing on interdependent topics to ensure successful outcomes in line with the business and HR strategy. Within Talent Management domain your mission is divided into following areas: Talent Planning and strategic capability building. You will partner with HRBPs and business leaders to identify needs and gaps for leadership tools, diversity, and other strategic talent segments. You will foster a culture of Performance management while having a consistent approach for performance review process, tools, and conversations. Enabling Talent Reviews and Succession management. You will lead the global talent review process(s), aligned with the group philosophy and methodology, to define strategic talent needs, and enable the organization to identify top talent, build individual development plans, address retention risks, and talent gaps by deploying appropriate initiatives. Facilitating identification of critical positions and manage the process for defining end ensuring a strong, diverse bench of ready candidates for key roles. Enabling the organization to build and manage the talent pipeline of internal candidates and promoting the international mobility through various initiatives. Overseeing colleague engagement. Responsible for the management of quarterly engagement survey (Peakon), related communication, results analysis, and reporting. What you'll be doing Head of Talent for Pontoon Define Talent priorities and approach Align stakeholders to lead the ways of working in the Talent function Review, adapt and deploy the group framework and methodology Together with the Group team, contribute to the continues development and updating of content and methodologies to bring expertise topics to life Train, develop and grow expertise across the organization SME Align stakeholders to agree aligned ways of working Develop content and methodologies to bring expertise topics to life Train, develop and grow expertise across the organization Continuously contribute Talent subject matter expertise to global, regional and group initiatives Relationship management & stakeholder engagement Engage stakeholders across the board to ensure effective collaboration, performance measurement, improvement and governance Maintain an up-to-date view of activity and performance Act as an escalation point for conflicts, risks, issues and action items as brought forth and drive a timely response Work together to drive and support a constant focus on continuous improvement to ensure engaged, high performing teams Project Implementation & change management Connect across our matrix organization to lead, align, communicate, and engage stakeholders within Talent projects Be the face and voice of Pontoon's Talent across the globe Work together with the Talent team to ensure effective and timely implementation of projects and initiatives in TA, TM, and other domains within Talent COE Address talent challenges Conduct internal consulting to analyze and assist with short- and long-term talent challenges (e.g. hard-to-fill roles, brand awareness, retention, skills gaps.) Work closely with other CoEs (e.g. Total Rewards, Talent Development, People Analytics) to solution and deliver required results Nurture strategic workforce planning practices and drive identification of gap areas and apply or develop solutions together with the relative experts Work together with the appropriate CoE experts to ensure execution of appropriate branding and attraction activities Cross project co-ordination Build and maintain critical relationships across the organization to align with parallel projects, purpose, deliverables, and timelines Drive understanding of interdependencies & contribute on cross topics where relevant (e.g job architecture, job / success profiles, HRIS, process alignment) About you COE Talent Background with proven success in leading teams Expertise in key TA topics including selection methods (e.g interviews, assessments) D&I, talent attraction & branding, candidate experience, referrals) Involvement in organization design, change management & continuous improvement projects Experience with managing supplier relationships across global organizations utilizing RXO, RPO or MSP solutions. Experience with organization integrations, and/or decentralized organizations moving to a more centralized model Excellent understanding and deep interest in talent management and talent acquisition trends and technologies Designing and driving the adoption of consistent recruiting, interviewing and hiring practices to support a strong candidate experience Designing and driving consistent talent reviews and leadership team talent calibrations, top talent identification, and succession planning Benchmarking & driving key metrics to measure effectiveness throughout the hiring funnel - time to fill, cost per hire, diversity hiring, quality and candidate satisfaction Extensive knowledge of global and regional talent trends, socio-economic factors that influence Talent Management and Talent Acquisition Experience with combining strategic and hands on work Experience managing global, diverse teams Ability to prioritize, organize, and perform multiple tasks Strong communication and diplomacy skills Attention to detail with curiosity and experience of analyzing data and articulating insights and results in a clear, concise manner Ability to understand the big picture and translate to a compelling story Independent, natural networker comfortable working in a hybrid (virtual on site) environment Highly proficient MS skills (PowerPoint & Excel) Fluent in English - additional languages are advantageous Travel Requirement: Occasional (30%) Why choose us? It's an exciting time to be part of our team. We're proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful. Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That's what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you..... click apply for full job details
Marketing Specialist
UnitedHealth Group Orlando, Florida
06/26/2022
Full time
UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm) You'll enjoy the flexibility to telecommute* from anywhere within United States as you take on some tough challenges. Primary Responsibilities: Planning and execution of display media campaigns for the Government Programs Brand and Growth team Working closely with our vendor partners the successful applicant will assist with the strategy, campaign set up, campaign optimization and reporting of direct to consumer digital marketing campaigns Assist digital team members with the development of display media strategy End to end campaign execution directly in digital platforms Manage daily campaign optimization, testing, tracking and performance measurement Oversee creative development and approval process Develop reporting and key insights on campaign performance Evaluate and improve internal display processes to support strategic planning and implementation e.g. cost files, partner billing and audience setup What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's Degree 3+ years of hands-on programmatic experience to be considered, having worked in either client, agency, agency trading desk or programmatic technology vendor positions 3+ years of experience in digital media 3-5 years' experience in managing complex media projects across multiple stakeholder groups 3-5 years' experience either client, agency, agency trading desk or programmatic technology vendor positions 3-5 years' experience across DSPs, DMPs, ad serving and brand safety platforms (Google Ads, Campaign Manager 360, DoubleVerify) 1-2 years' experience with Adobe Analytics Advanced Excel and PowerPoint skills Advanced understanding of digital tactics and measurement is a must - specializing in display, paid social, video and native advertising utilizing both 1st, 2nd and 3rd party data sources Preferred Qualifications: Ability and passion about results, achieving goals and communicating successes Demonstrated ability to work within tight time constraints, providing near real-time insights to team members to ensure targets are achieved Highly analytical with advanced problem-solving skills and excellent attention to detail Understanding of digital direct-response marketing tactics and best practices Advanced tracking and analytics knowledge - ideally campaign manager and Adobe Analytics Ability and passion for digital marketing with an understanding of the complexity of the digital advertising landscape Ability to constantly learn about the ever-changing digital ecosystem - with a willingness to test new tools and technologies To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.(sm) Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut / Nevada residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job keywords: Display and Paid Social Marketing Specialist, DSPs, DMPS, Adobe Analytics, Telecommute, Telecommuting, Telecommuter, Work From Home, Work At Home, Remote, WAH, Minnetonka, MN, Minnesota , hiring immediately
Collections Representative - Remote
UnitedHealth Group Tampa, Florida
06/26/2022
Full time
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. It takes a special person to be effective in stressful situations. In fact, it takes a gifted, diplomatic and persistent person who can see past the challenge to a successful outcome. If that's you, get with us because this role at UnitedHealth Group is all about special. You'll consult directly with our customers who have outstanding medical bills to identify reasons for late payments and set up payment plans that are mutually agreeable. It's an important role and it will take all of your skills. Join us and discover the exceptional training, support and opportunities to grow that you'd expect from a Fortune 5 company. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Perform research on various computer systems and document customer information regarding current status, payment expectations, notes of conversations and other relevant information Use mail, email and phones to contact customers to discuss, negotiate payment and resolve outstanding medical bill accounts and balances Obtain agreement on potential balance payoff and/or payment terms within stated level of authority and guideline limits Prepare and submits reports to internal management on status of outstanding medical bills and proposed/planned payment settlement details This is a challenging role that requires providing best in class service to our customers during their times of difficulty. It's a fast-paced environment that requires focus and ability to multi-task throughout the day. This is a 40-hour, full time role working flexible shifts, sometimes including evenings or Saturdays. We require our employees to be flexible enough to work any shift, any day of the week during those hours. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) OR equivalent years of working experience 3+ years of healthcare patient accounting exp., with a focus on insurance follow-up Must have strong knowledge of ICD-10, CPT, HCPCS, and modifiers Ability to understand billing and field locations and definitions of UB04 Ability to correctly bill or request billing for various insurances Proficient knowledge of payer portals Ability to accurately read and interpret EOBs (understand CARC/RARC codes). Proficient knowledge of value codes, condition codes and modifiers Possess verifiable knowledge of managed care protocols for coverage, based on illness/injury and whether provider is in or out of network Possess in-depth understanding of claim denials and actions required for insurance payment/resolution Preferred Qualification: 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools Soft Skills: Possess strong analytical and research skills Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status. Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work. SM Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $15.00 - $25.19. The salary range for Connecticut / Nevada residents is $15.77 - $27.79. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: ,
Product & Engineering Manager
Disney Loughman, Florida
06/26/2022
Full time
"We make magic." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you will help inspire that magic by allowing our teams to push the limits of entertainment and create the never-before-seen! You will be a part of the Core Systems and Platforms team within the Enterprise Technology organization, and will join our team will be part of a data transformation journey to facilitate and enable the ongoing quality and delivery of well governed metadata about The Walt Disney Company's IP assets. You will be responsible for the quality of delivery of existing applications as well as new features and applications that take advantage of both on premise and cloud hosted platforms. You also must forge and maintain strong relationships with the a partner product team within the Corporate Brand Management as well as the content supply chain within the Disney Media and Distribution teams. In this role you will facilitate scope definition, solutioning and prioritization for execution on a wide range of projects for the Characters, Titles and More (CTaM). In addition you will help manage the product backlog as well as facilitate support and troubleshooting of customer impacting issues and work required to maintain uptime and availability of CTaM. Responsibilities : Overall solution definition and delivery schedule for multiple features and projects associated to the CTaM product Partner and advise business and peer technical teams across TWDC on roadmaps and technical capabilities of the CTaM Platform Maintain solution architecture and target delivery state documentation Set and maintain the backlog and executation schedule for outsourced nearshore / offshore development team Program and Technical Project Management - establishes and manages project plans, timelines and budgets. Drive for on-time delivery of all aspects of projects within the CTaM Program. Consistently evaluate and improve the project plan, course correct for incoming/new prioritization and dependencies. Oversees the requirements process; ensures traceability of high-level requirements throughout the program. Participates in data analysis activities as needed. Leads or participates in the assessment of potential new opportunities, analyzing scope at a high-level and work with Business, Technology or Functional managers to agree on project approach, business cases, risk assessments, funding requirements, and resource/capability needs. Accountable for accurate forecasting, tracking and adherence to overall CTaM program budget. Understand and articulate challenges, assumptions, timelines and expenses across the projects and at the program level. Manages project variance and root cause analysis, develops risk mitigation / issue management plans with the objective to meet the financial targets. Ensures effective, proactive and open communications, horizontally and vertically, in order to achieve transparency and clarity of program goals, progress and issues. Supports and actively works to create a healthy work team environment- bringing a measured response along with transparency and discipline to active discussions and communications. Ensure the technical currencty of the CTaM platform is kept up to date and considered as part of overall roadmap and planning Basic Qualifications : 5+ Years in Technical Project Management, Program Management or Software Engineering Management roles for large/enterprise software companies including financial, technical and business stakeholder executive facilitation Proven experience in managing complex technical projects (complex in terms of the number of stakeholders, application and implementation are simple) 5+ Years in big data platform, Messaging Platforms, MDM, Cloud and microservices architecture Strong background in managing complex interdependent data workflows to enable Master Data Management and Data Qualityƒs Strong understanding of data governance and data messaging platforms including Cloud Minimum of 5 years enterprise experience with data pipelines, integration, data sharing and data quality Functional knowledge of modern data integration and sharing techniques Golden records / Master data management platforms such as Informatica MDM / DQ Unstructured data integration (batch, micro-batches, real-time data streaming) across Messaging, RDMSs, NoSQL (MongoDB, Hbase) Experienced in "Data" project managements using Agile, Iterative and/or Waterfall SDLC Methodologies Experienced in extracting and documenting data and analytic requirements, working across all levels of users from senior executives to analysts Creation, and presentation of complicated interdependent solution architecture and detailed technical design documentation Track record of taking ownership and driving results Exceptional interpersonal and communication skills with strong writing and speaking skills Ability to think both strategically and tactically with good attention to detail Demonstrated ability to manage large programs with multiple projects - prioritization, planning and task delegation Strong program/project financial management skills including forecasting Experience with resource allocation tracking across program/projects Proven experience in managing complex technical projects with complexity across stakeholders, mutli-functional teams, requirements, and implementations. Ability to think logically, communicate clearly, and be well organized At least 7 years of hands-on software development in large scale and complex integration environments Required Education : 4-year degree or equivalent experience in Program/Portfolio Management Additional Information :
Warehouse Site Manager
Doordash
06/26/2022
Full time
About the Team We're looking for a people-focused leader and experienced warehouse specialist to lead one of our DashMart facilities. DashMart is a new convenience and grocery store from DoorDash, focused on delivering household essentials, favorite snacks, and light groceries right to our customers' doorsteps on-demand. This facility will be a centralized hub for our About the Role In this role, you'll manage a 30-45k sq ft distribution center, the local warehouse operating team, and be responsible for ensuring we maintain high quality for our customers. You're excited about this opportunity because you will… Lead: Recruit, lead, coach & retain a high-performing team of Shift Leads (3+) and Operations Associates (6+). Set your team up for success to work safely and productively. As a leader, you will be responsible for building a strong, positive culture and will be accountable for driving strong employee satisfaction scores. You'll partner with your Shift Leads to effectively delegate daily tasks and ensure high performance from your team. Own: You will own the day-to-day operations of one of our DashMart warehouses, ensuring the site processes run smoothly, efficiently and safely. You'll own scheduling and be responsible for managing a labor budget. You will be responsible for ensuring your warehouse meets site-level metric goals. Delight customers: Lead your team in providing our customers with the best possible experience on each and every order. You will be responsible for maintaining key quality metrics including order accuracy and fulfillment speed. Work cross-functionally with central teams including our inventory and training teams to provide your team with the tools and resources to achieve this goal. Strategize: Use data to identify pain-points or areas of inefficiency within our warehouse and current processes. Design, build and execute process improvement projects to improve our warehouse operations, quality metrics, and the employee experience. We're excited about you because… You're a proven leader. You have managed high-performance teams of 10+ employees You act like an owner. You do what it takes to support a 24/7 business across multiple shifts. You're excited to have ownership over a new and rapidly growing business. You solve problems from first principles. You're excited to solve problems in innovative ways, and you resist "this is how it's always been done" thinking You're unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments You're analytical. You let data win arguments. You are a data-first problem solver and you have experience using Excel or Google Sheets to analyze data, including using basic formulas and creating pivot tables. You have 3+ years' experience: In Operations, Warehouse Logistics, Retail Management, Fulfillment, or related field You have 1+ years of experience managing a team You have a college degree, or relevant professional work experience You have flexibility in your schedule. As the leader of the site, you will need to ensure your team and the site is fully supported, requiring some late night and weekend availability. Base Pay Range: $65386 - $76925 / year + equity About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination : In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
Senior PPS Product Support Analyst - Remote
UnitedHealth Group Orlando, Florida
06/26/2022
Full time
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work. SM As a Product Support Analys t, you will provide technical product support to customers on a variety of issues. Identify, research, and resolve complex software problems. Respond to telephone calls, e-mail, and requests using excellent communication skills. Document, track, and monitor issues to ensure resolution within our service level agreements. Rely on experience, instructions, and guidelines to perform the function of the job. Work both independently and under immediate supervision, using keen judgment when needed. The individual in this role will provide front line support for clients after they have completed the implementation of the PPS Software. This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends. *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Provide the highest level of technical support to our end-users in hospitals and insurance companies using our products (WebStrat, EASYGroup, and Knowledge Components). Provide analysis and technical problem resolution on a wide variety of issues ranging from general questions through in-depth and complex technical issues as installation, integration, and interfacing. Provide friendly and professional first-level contact to our customers via e-mail and phone. Work with them to identify the problem and gather appropriate information. Provide accurate logging of problem, all correspondence, and resolution within CRM Escalate problems when needed following Customer Support procedures and use advanced troubleshooting skills to gather appropriate data and convey concise problem information for internal service personnel. Act as a liaison between customers and internal support staff (regulatory, development, coding) to assure accurate problem interpretation and resolution. Maintain communication with customers during the problem resolution process, utilizing superior customer service and communication skills. Maintain in-depth knowledge of company supported products. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) Intermediate level of proficiency with Microsoft Office Products Preferred Qualifications: BA / BS degree in healthcare or business or IT related field 4+ years of experience / knowledge of the healthcare industry and/or clinical experience 4+ years of experience with software support Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Soft Skills: Experience working with external clients and/or customers Effective communication (verbal and written) and presentation skills with the ability to communicate to a variety of levels within the organization including leadership Ability to problem solve including multiple priorities and research conflicting and/or inaccurate data Strong analytical and problem solving skills. Demonstrated ability to achieve successful outcomes in handling difficult situations. Solid troubleshooting skills, able to find the root cause of issues and rectify it Superior customer service skills, able to interact with a wide range of customers UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status. Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work. SM Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $26.15 - $46.63. The salary range for Connecticut / Nevada residents is $28.85 - $51.30. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: ,
Rated Great Place to Work - Home Care Openings in Lakeland
Senior Helpers Eaton Park, Florida
06/26/2022
Full time
Come join one of the fastest-growing home care companies in the nation. As a leading senior care provider and the first national in-home care company to be recognized as a Great Place to Work®, we foster a culture of trust, inclusivity, and support and are proud to be a part of the community. If you are looking for a meaningful, fulfilling career with a dynamic, values-driven organization that recognizes and supports your contribution, we invite you to apply. Reasons you will love it here: Help our clients maintain their independence Build relationships with clients Flexible caregiver hours Supportive culture Ability to make a difference in the lives of others Ongoing training and professional development opportunities Growing industry with opportunities for advancement Open Positions Caregiver Companions Certified Nursing Assistants Certified Home Health Aides Benefits Competitive Wages & Benefits Employee Referral Benefits Opportunities for Overtime Pay Work Close to Home Direct Deposit Hiring Immediately Flexible Schedules Work when it suits you. Job Training: Specialized training and opportunities for personal certifications. Professional Development: Continual education and training opportunities to support your career goals. Satisfaction: As a Senior Helpers Caregiver, you experience the privilege of giving back to your community with every shift you complete. It's more than just a job.
Inside Senior Property Adjuster
USAA Sun City, Florida
06/26/2022
Full time
Purpose of Job Let's do something that really matters. We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! It is all about learning and growing. Our Senior Property Insurance Adjuster role may be the career for you. There's a lot to learn, but the journey is mapped out. Our comprehensive, fully paid six week training program including class discussions, hands-on training, e-learning modules, and instructor led guidance to help you support our membership independently. We have multiple desk based positions available for onsite or remote work situations. Candidates are expected to live within a commutable distance of one of our offices in San Antonio, TX, Phoenix, AZ, Tampa, FL, Chesapeake, VA, or Colorado Springs, CO. We are currently seeking dedicated professionals for future property insurance adjuster opportunities in 2022 with the desire to work a full-time schedule after training. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. As a Senior Property Insurance Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle moderate to large loss complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. Job Requirements Primary Responsibilities: Identifies and handles existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies and procedures for business activities. Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement and makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Minimum Requirements: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed Developing knowledge of residential construction Preferred Requirements: Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree US military service or military spouse Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Work From Home Requirements: Broadband internet bandwidth must have minimum consistent speeds of 25 Mbps download and 5 Mbps upload. This is not a mobile position and will require a desktop computer set up (USAA provided) and hard-wired connection via an Ethernet cable directly into your router (no Wi-Fi). Wireless and Satellite coverage is currently not approved. Able to provide workspace at home that is safe, suitable for work, and a distraction free environment from background noises that may distract USAA member customers. In some roles you will be expected to use a USAA provided webcam for training. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The hiring range for this position is: $60,300 - $108,600. Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. Shift premium: Addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. To see details on our outstanding benefits, visit USAA Total Rewards. Relocation assistance is not available for this position.
CEO - Own your own Franchise
Franchise Career Advisor Ellenton, Florida
06/26/2022
Full time
Do you want to own your own business? Business ownership via franchising is an avenue traveled by approximately 85% of the new franchise owners, they were professionals transitioning out of the corporate grind, and 25-30% keep their job and run their business on the side. Our firm works closely with individuals who are open to exploring business ownership, giving them a chance to build equity in a business of their own. Specifically, a franchise business with a support system and proven business model. Many individuals have kept their current jobs while building a business of their own through semi-absentee models. With over 25 years of experience, we've helped people explore business ownership through the franchise model. With our guidance and research assistance, we can show you top franchise companies that would be the best fit for your past experiences. It starts with a no cost franchise consultation, please visit, and complete the "Contact" page. We look forward to helping you find the options available in your area.
Travel Cath Lab Tech - $2712.66 / Week
Bluepipes Tampa, Florida
06/26/2022
Full time
Host Healthcare is seeking an experienced Cath Lab Tech for an exciting Travel Allied job in Tampa, FL. Shift: 5x8 hr days Start Date: 07/05/2022 Duration: 13 weeks Pay: $2712.66 / Week About Host Healthcare: Host Healthcare is an award-winning healthcare staffing company, specializing in travel nursing. Host Healthcare connect top-tier healthcare professionals with world-class facilities. We take time to fully understand your needs and match you up with incredible candidates. In doing so, we hold ourselves accountable by following our core values, mission, and vision. We aim to be the most respected healthcare staffing company with a commitment to enhance the well-being of the communities we serve.
Customer Care Agent
Ace Hardware Fort Myers Beach, Florida
06/26/2022
Full time
**Next Training Class Begins 7/11/2022** Are you interested in being Ace helpful? We are looking for professional and career-minded individuals who want to bring their talent to Ace Customer Care Center in Fort Myers, FL! Below are some of our benefits and perks! * *eligibility may apply New hire training bonus AND monthly bonus opportunities! Blended workweek of home & work in office days- we LOVE teamwork! Generous paid time off benefits- vacation and sick day benefits Apply today to find out other reasons why Ace is such an "Ace-mazing" place to work! The Job As a Customer Care Agent you will be responsible for answering calls, e-mails and other interactions based on specific training received from consumers, vendors, retailers and Ace corporate staff. Your goal is to identify the contact's issue/question, research the potential solution/answer, determine the best solution/answer, and work with the contact to resolve their issue or answer their question. Anything not resolved or not answered at this level is escalated to a Customer Care escalation team or a subject matter expert partner. What you'll do Receive questions/information requests and identifies the contact's specific needs. Research the contact's issue/question in the knowledge database, interpret guidelines/procedures, and identify the best solution/answer. Either answers the contact's question/information request or work with the contact to resolve their issue. Documents the request and answer/resolution. Escalates the issue to an escalation team or subject matter expert if issue cannot be resolved. Other projects as assigned to support the various business areas. What you need to succeed Minimum of two years of customer service experience or a two-year degree in a related field plus one year of customer service experience. Prior retail experience is a plus. Ability to take initiate in researching and resolving a variety of customer questions and issues. Excellent interpersonal, phone, writing, and analytical skills. Demonstrated ability to work with a diverse customer base, troubleshooting, multi-tasking, managing a high call volume, and functioning fairly independently. Ability to learn a variety of products, services, applications, operations, and company initiatives. Resourceful and has the ability to interpret policies and procedures. Takes initiative in researching and resolving customer issues/questions. Comfortability making decisions and exercising good judgments in a changing environment. Working knowledge of multiple business software packages (MS Office, MS Outlook, etc.). Reliable internet connectivity for work at home Flexibility to work a wide variety of shifts, including nights, weekends, and holidays is a must. What's in it for you? At Ace we are looking for the best people to help us fulfill our vision of being the best, most helpful hardware stores on the planet. People are the foundation of what makes Ace great and we believe getting the support you need to shape your life today, while planning for tomorrow, is important to bringing your best self to work. We offer highly competitive benefits that address life's necessities, many of which have been expanded and improved in 2017. Some of these include comprehensive health coverage & life benefits, 401(k) retirement savings plan with generous company contributions, generous vacation allocation immediately upon start, and more. Why should you join our team? Ace prides itself on our cultural values- W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork Generous vacation days (prorated when you start)- 21 days of vacation starting in January! Paid sick time Multiple schedules available with scheduling flexibility Collaborative teamwork environment Our Company For more than 90 years, Ace Hardware has been known as the place with the helpful hardware folks in thousands of neighborhoods across America, providing customers with a more personal kind of helpful. In 2017, Ace ranked "Highest in Customer Satisfaction with Home Improvement Retail Stores, Eleven Years in a Row," according to J.D. Power. With more than 5,000 hardware stores locally owned and operated across the globe, Ace is the largest retailer-owned hardware cooperative in the world. Headquartered in Oak Brook, Ill., Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 55 countries. If you're passionate about your career and want to contribute to a company you can believe in, consider sharing your talent with us. Join us in continuing our legacy of making Ace "the helpful place." We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Building Maintenance
Simpson Housing LLLP Boynton Beach, Florida
06/26/2022
Full time
Overview: Who Is Simpson Housing/Simpson Property Group? Headquartered in Denver, Colorado we are a large, fully integrated real estate company with a rich and successful history dating back to 1948. Our dynamic company acquires, develops, builds and manages luxury apartment communities in highly desirable locations throughout the United States. We are a company that constantly strives to "raise the bar" and continues to receive industry accolades for our strong commitment to providing outstanding customer service to our residents. We also believe in being a good neighbor by giving back to the communities we serve through numerous hours of volunteer work provided by our dedicated team of employees each and every year. Responsibilities: What We Are Currently Looking For: MAINTENANCE TECHNICIAN III - District at Boynton Beach Apartment Homes (a luxury Class A community in Boynton Beach) - BOYNTON BEACH, FL This key member of our maintenance services team will be responsible for the following: As a Maintenance/Service Technician III, you will be responsible for maintaining and preserving a multi-million dollar luxury community ensuring a quality living experience for our residents You will utilize your advanced troubleshooting and technical skills to identify and resolve technical issues with HVAC, plumbing, electrical, sewer/water, swimming pool and security systems In this role, you will have the opportunity to develop a strong rapport with residents and assist them with resolving various general maintenance issues (appliances, flooring, cabinets, locks, drywall, etc.) in a timely manner You will assist the Service Supervisor with preparing makeready schedules and walk and punch all makeready units to ensure they are in top condition and ready to lease to prospective residents Will place orders with approved vendors for all necessary supplies and equipment Helps the service team maintain a strong curb appeal at the property Keyword Search: Real Estate, Multifamily, Apartments, Building Maintenance, Technician, HVAC, Makeready, Facilities, Building Engineer Qualifications: Candidates who apply should have: 2+ years of related multifamily/hotel maintenance experience Strong knowledge and experience with HVAC systems, electrical, plumbing, appliance repair and general carpentry HVAC/EPA certification and Fair Housing training is required CPO and CAMT (Apartment Maintenance) certifications are also required (can be obtained after hire) Experience with MS Office Suite (Word and Outlook) Full training on how to use makeready schedule, Payables Nexus for ordering supplies and Yardi for all service requests (training may be obtained after hire) Strong customer service skills At times, will be required to be on call What It's Like To Work At Simpson: Why work for Simpson? You might want to ask one of our employees that question. Based on feedback provided by our employees, we continue to receive recognition for being one of the "Best Companies to Work For", something we are very proud of. We have won this distinction in 2006, 2007, 2013, and again in 2014. How many companies can say that? And it doesn't stop there. Over the years, Simpson has cultivated a progressive "employee centric" culture that promotes collaboration and teamwork where ideas are openly shared and employees are actively engaged. We also firmly believe that employees should be able to have fun at work while maintaining a healthy work-life balance. Sound interesting? Please read on... What Simpson Can Offer You! As an industry leader, we understand what it takes to be successful in today's competitive marketplace. We know that employees must have the skills, tools and training to do their jobs effectively and efficiently and we deliver! For this very reason, SPG University was created as a way to help our employees grow on a personal and professional level and advance in their careers within the company. In addition, our employees enjoy the following: Highly competitive compensation Multiple medical plan options Dental and vision insurance 401(k) plan with company match Long-term disability Life insurance Generous paid time off (PTO) Substantial discount on rent (certain restrictions apply) Commuter benefits Education reimbursement and much more If this sounds like the type of company that you would like to work for, we would like to hear from you. Find out where your talents can take you by applying today! Simpson Housing is an Equal Opportunity Employer City: Boynton State/Province: FL
Standup Forklift Operator
Restaurant depot West Palm Beach, Florida
06/26/2022
Full time
Standup Forklift Operator FULL-TIME $12.90/hr The HiLo Operator is responsible for operating a forklift to move, locate, relocate, stack, and count merchandise. The Operator is accountable for the safe and efficient operation of the vehicle and may also be required to perform Order Filler and Checker duties. Move merchandise and throughout the warehouse from-receiving to a customer's car door. Complete required paperwork necessary to support the function. Tag or mark orders as requested. Carefully move product from the staging or storage areas into the truck or trailer being loaded. Slot move product as necessary and complete the paperwork to support that function. Comply with all safety, security, regulatory, and company policies. Tasks & Accountabilities: - Responsible for warehouse operational procedures including sorting, loading/unloading activities of product processing and documentation and provide information regarding holes. - Prior to the product being stored, count all product, compare to the manifest, and check all inbound shipments for damage, infestation and production dates - Report shortages, overages, damage, the appropriate manager Compare the quantify, quality, labeling and consignee address to the customer order to ensure all outgoing shipments are complete and correct - Safely and efficiently operate machinery and equipment as required, and assist in the unloading or loading of product moving into or out of warehouse - Participate in the physical inventories as required - Maintain clean, neat, and orderly work areas and operate in a manner that promotes safety - Assist in maintaining the security of the warehouses REM-01 WS-01 Schedule Shift start: 8:00 AM Shift length: 8 - 10 hours 5 days/week, must be available any day Benefits Health, dental, vision insurance - available after 90 days Paid time off 401(k) plan Qualifications Must pass drug screen (cannabis included) Must pass background check Can lift 50 lbs Must be at least 18+ years old At least 1 year of experience in related area of responsibility. Familiarity with MS Office applications web navigation & basic hardware functions. Operating a forklift to move, locate, relocate, stack, and count merchandise. About Restaurant Depot Restaurant Depot is a Members-Only Wholesale Cash & Carry Foodservice Supplier. Their mission is to be your one-stop shop for savings, selection, and service, seven days a week. They have been supplying independent food businesses with quality products from large cash and carry warehouse stores since 1990. They became the leading low-cost alternative to other foodservice suppliers by eliminating the overhead of a traditional distributor, focusing on the needs of independent foodservice operators and offering free membership.