trustaff is currently seeking an experienced Pediatrics Registered Nurse for a 13-week travel contract. The Pediatric Registered Nurse (RN) is responsible for the care and medical treatment of infants, children, and adolescents suffering from a wide variety of conditions including diseases, illness, cancer, or who are recovering from surgery. 1+ year of recent Pediatrics RN experience is required *Most travel contracts include: - 13-week contracts - Multiple Shifts Available; Days & Nights - Guaranteed Hours Since 2002, trustaff has specialized in matching skilled healthcare professionals like you with high-paying jobs at the best facilities all across the country. As one of the nation's leading travel nursing agencies, not only are trustaff's travel nurses some of the highest-paid in the industry, you'll enjoy great employee benefits, premier access to hundreds of jobs, and unmatched personal service. Here are just some of the top-tier benefits you'll enjoy while traveling with trustaff: - Great selection of jobs - All 50 states, all specialties and modalities - Great pay - Earn as much as $2,800 per week depending on your specialty and experience! - Weekly pay through direct deposit - Guaranteed hours - Medical/Dental/Vision insurance - Health insurance options start at just $23 a week! - 24/7 service, including personal support from your recruiter, travel advocate, and clinical liaison - 401k with employer match - Assistance with travel and planning - Licensure reimbursement - Exclusive employee discount program - Earn great bonuses & refer your friends Minimum Requirements: - 1+ years recent specialty experience - Must have active RN license - Must have current BLS & ACLS
01/16/2021
Contractor
trustaff is currently seeking an experienced Pediatrics Registered Nurse for a 13-week travel contract. The Pediatric Registered Nurse (RN) is responsible for the care and medical treatment of infants, children, and adolescents suffering from a wide variety of conditions including diseases, illness, cancer, or who are recovering from surgery. 1+ year of recent Pediatrics RN experience is required *Most travel contracts include: - 13-week contracts - Multiple Shifts Available; Days & Nights - Guaranteed Hours Since 2002, trustaff has specialized in matching skilled healthcare professionals like you with high-paying jobs at the best facilities all across the country. As one of the nation's leading travel nursing agencies, not only are trustaff's travel nurses some of the highest-paid in the industry, you'll enjoy great employee benefits, premier access to hundreds of jobs, and unmatched personal service. Here are just some of the top-tier benefits you'll enjoy while traveling with trustaff: - Great selection of jobs - All 50 states, all specialties and modalities - Great pay - Earn as much as $2,800 per week depending on your specialty and experience! - Weekly pay through direct deposit - Guaranteed hours - Medical/Dental/Vision insurance - Health insurance options start at just $23 a week! - 24/7 service, including personal support from your recruiter, travel advocate, and clinical liaison - 401k with employer match - Assistance with travel and planning - Licensure reimbursement - Exclusive employee discount program - Earn great bonuses & refer your friends Minimum Requirements: - 1+ years recent specialty experience - Must have active RN license - Must have current BLS & ACLS
Working in a team environment focused on patient care, our mission is to ensure every patient receives a superior experience. We are seeking a professional full-time Medical Receptionist for our office in Derby, CT. This position helps provide exemplary patient care, and is pivotal to the practice running smoothly and efficiently as possible. EDUCATION & EXPERIENCE Minimum Of 1+ Years of Medical Receptionist/Admin Experience Strong Communication Skills Computer Proficiency And Prior Experience With EPIC Highly Preferred Ability To Work In A Fast-Paced Environment Ability To Travel To Other Sites As Necessary QUALIFICATIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required Exceptional customer service and people skills Requires great attention to detail This position demands strict confidentiality of patient information Prior experience working in a doctor's office is strongly preferred Liaison between physician and patient Provide administrative support for clinical & operational functions Patient scheduling LOCATION, HOURS AND SALARY FT position in Derby, CT Clinic Hours are Monday - Friday, from 8:30AM- 5:00PM About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
01/16/2021
Full time
Working in a team environment focused on patient care, our mission is to ensure every patient receives a superior experience. We are seeking a professional full-time Medical Receptionist for our office in Derby, CT. This position helps provide exemplary patient care, and is pivotal to the practice running smoothly and efficiently as possible. EDUCATION & EXPERIENCE Minimum Of 1+ Years of Medical Receptionist/Admin Experience Strong Communication Skills Computer Proficiency And Prior Experience With EPIC Highly Preferred Ability To Work In A Fast-Paced Environment Ability To Travel To Other Sites As Necessary QUALIFICATIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required Exceptional customer service and people skills Requires great attention to detail This position demands strict confidentiality of patient information Prior experience working in a doctor's office is strongly preferred Liaison between physician and patient Provide administrative support for clinical & operational functions Patient scheduling LOCATION, HOURS AND SALARY FT position in Derby, CT Clinic Hours are Monday - Friday, from 8:30AM- 5:00PM About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description Job Schedule: Part Time Standard Hours: 24 Job Shift: Shift 2 Shift Details: three shifts per week 2pm-10:30pm. Every third weekend and holiday 8a-8pm Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Serving our community since 1998, MidState Medical Center is a vibrant and progressive organization with a genuine concern for our patients, community, and employee's alike. We've earned top honors for quality stroke care, gold level recognition for organ donation, and employing leaders in the field of cardiovascular and pulmonary rehabilitation, providing the highest quality level of care. The Patient Administrative Associate, through communication, requisitioning and management of supplies and equipment, coordinates the activities of the nursing staff, the patient, the physician, other hospital departments and visitors. He/she performs general receptionist and clerical duties in order to facilitate efficient functioning of the nursing unit. Qualifications • High school graduate or equivalent, additional education preferred. • One-two years of secretarial experience is preferred. • Requires good keyboarding and PC skills, good communication, telephone skills, knowledge of medical terminology, and proficiency in use of various office machinery. • Must be able to multi task and set priorities. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
01/16/2021
Full time
Description Job Schedule: Part Time Standard Hours: 24 Job Shift: Shift 2 Shift Details: three shifts per week 2pm-10:30pm. Every third weekend and holiday 8a-8pm Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Serving our community since 1998, MidState Medical Center is a vibrant and progressive organization with a genuine concern for our patients, community, and employee's alike. We've earned top honors for quality stroke care, gold level recognition for organ donation, and employing leaders in the field of cardiovascular and pulmonary rehabilitation, providing the highest quality level of care. The Patient Administrative Associate, through communication, requisitioning and management of supplies and equipment, coordinates the activities of the nursing staff, the patient, the physician, other hospital departments and visitors. He/she performs general receptionist and clerical duties in order to facilitate efficient functioning of the nursing unit. Qualifications • High school graduate or equivalent, additional education preferred. • One-two years of secretarial experience is preferred. • Requires good keyboarding and PC skills, good communication, telephone skills, knowledge of medical terminology, and proficiency in use of various office machinery. • Must be able to multi task and set priorities. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
Not sure where to begin your career? Or how to go about getting there? Seeking upcoming or newly graduated Registered Nurses to join our career advancement program. We have exciting job placements with career opportunities at Tertiary Hospitals that include Significant Education and Completion Bonuses. Areas Include: Central and Southern California South Florida Northern Alabama Georgia Greater Columbus, OH Washington DC Corridor Kansas City Metro We position you only in acute care settings that advance your skills and help you achieve your career goals. This is a permanent, full-time assignment (NOT a Travel Assignment). ADEX is a direct employer. ADEX provides the following benefits: Significant Education and Completion Bonus Acute care facilities Relocation Allowance (if applicable) Travel/Housing Consultation & Assistance (if applicable) Available subsidized Healthcare Insurance $15,000 Life Insurance 401K participation Licensure Endorsement to the state of assignment 24/7 Mentoring and Career guidance Compliance and credentialing processing Weekly payroll, direct deposit PTO
01/16/2021
Full time
Not sure where to begin your career? Or how to go about getting there? Seeking upcoming or newly graduated Registered Nurses to join our career advancement program. We have exciting job placements with career opportunities at Tertiary Hospitals that include Significant Education and Completion Bonuses. Areas Include: Central and Southern California South Florida Northern Alabama Georgia Greater Columbus, OH Washington DC Corridor Kansas City Metro We position you only in acute care settings that advance your skills and help you achieve your career goals. This is a permanent, full-time assignment (NOT a Travel Assignment). ADEX is a direct employer. ADEX provides the following benefits: Significant Education and Completion Bonus Acute care facilities Relocation Allowance (if applicable) Travel/Housing Consultation & Assistance (if applicable) Available subsidized Healthcare Insurance $15,000 Life Insurance 401K participation Licensure Endorsement to the state of assignment 24/7 Mentoring and Career guidance Compliance and credentialing processing Weekly payroll, direct deposit PTO
Euro Performance Cars, Inc.
Wallingford, Connecticut
Motivated team player to handle A/R, A/P, DMV, Titles and detail-oriented clerical duties for multi-brand luxury Auto Dealership. New car dealership background required. Job Requirements: Able to multi-task in fast-paced environment Computer literacy Stable, successful employment history.
01/16/2021
Full time
Motivated team player to handle A/R, A/P, DMV, Titles and detail-oriented clerical duties for multi-brand luxury Auto Dealership. New car dealership background required. Job Requirements: Able to multi-task in fast-paced environment Computer literacy Stable, successful employment history.
We're looking for an exceptional Special Education Teacher for a full-time position in Branford, CT who can start immediately and work through the end of the school year. The caseload is 15-17 middle school students, some resource room and some co-teaching. Job Requirements for Special Education Teacher: Desire to bring life-giving excellence to school-aged children 1 year of verifiable, supervised professional experience as a Special Education Teacher within the last 3 years (may include residency or clinical practicum) Valid Special Education Teacher license or credential in the state of practice, or ability to obtain oneState School Services Credential where required There are so many benefits to accepting a contract Special Education Teacher position with TherapyTravelers! Here are a few worth mentioning: Customized Compensation Packages Medical, Dental, and Vision benefits 401K match Advocacy and support that is unlike any work family that you have ever been part of! PTO, Sick, & Holiday Pay Professional Development Day allotment Employee Assistance ProgramTravel Incentives for those who qualify TherapyTravelers is a mission-driven organization in the business of changing lives! Our mission is to ATTRACT, EMPOWER & RETAIN the finest therapists so every human can manifest their full potential! We do this by living out of our values: Integrity, Community, Excellence, and Recognition of work done well. We are a family! If you're a Special Education Teacher and you like what you hear (read), give us a call - we can't wait to meet you! Honestly, we can't! Also, we appreciate referrals! In fact, 35% of our employees were sent to us by someone they know. Let us help your friends and family find a great place to call home and be doing so, you'll receive a $1,000 referral bonus! How cool is that?! At TherapyTravelers, we are committed to being a good corporate citizen, unwavering in our commitment to be accountable, genuine, fair, and honest. As Advocates for Hope, we are determined to make a positive difference within the scope of our business footprint, which includes our internal team members, Clinicians & Educators, Clients, Students, Parents, Vendors, and the environment. Come see for yourself #workhardbekind Internal ID: a0x3r00000OZbnYAAT Category: Education , Keywords: Special Education Teacher
01/16/2021
Full time
We're looking for an exceptional Special Education Teacher for a full-time position in Branford, CT who can start immediately and work through the end of the school year. The caseload is 15-17 middle school students, some resource room and some co-teaching. Job Requirements for Special Education Teacher: Desire to bring life-giving excellence to school-aged children 1 year of verifiable, supervised professional experience as a Special Education Teacher within the last 3 years (may include residency or clinical practicum) Valid Special Education Teacher license or credential in the state of practice, or ability to obtain oneState School Services Credential where required There are so many benefits to accepting a contract Special Education Teacher position with TherapyTravelers! Here are a few worth mentioning: Customized Compensation Packages Medical, Dental, and Vision benefits 401K match Advocacy and support that is unlike any work family that you have ever been part of! PTO, Sick, & Holiday Pay Professional Development Day allotment Employee Assistance ProgramTravel Incentives for those who qualify TherapyTravelers is a mission-driven organization in the business of changing lives! Our mission is to ATTRACT, EMPOWER & RETAIN the finest therapists so every human can manifest their full potential! We do this by living out of our values: Integrity, Community, Excellence, and Recognition of work done well. We are a family! If you're a Special Education Teacher and you like what you hear (read), give us a call - we can't wait to meet you! Honestly, we can't! Also, we appreciate referrals! In fact, 35% of our employees were sent to us by someone they know. Let us help your friends and family find a great place to call home and be doing so, you'll receive a $1,000 referral bonus! How cool is that?! At TherapyTravelers, we are committed to being a good corporate citizen, unwavering in our commitment to be accountable, genuine, fair, and honest. As Advocates for Hope, we are determined to make a positive difference within the scope of our business footprint, which includes our internal team members, Clinicians & Educators, Clients, Students, Parents, Vendors, and the environment. Come see for yourself #workhardbekind Internal ID: a0x3r00000OZbnYAAT Category: Education , Keywords: Special Education Teacher
About NYC Health + Hospitals MetroPlus Health Plan provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus' network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life. Position Overview Under the general direction of the Associate Executive Director of Claims, the Deputy Director is responsible for the coordination of all operational management activities related to the processing systems, system upgrades and work flows of claims operations. The Provider File Maintenance operations unit as well as the Claims Analyst will report directly to this position. The position involves working closely with the leads for the Claims Operations team, Claims Processing, Claims Service and Medicare Claims Operations as well as Information Technology, Core Systems Operations, Contracting and Network Provider Relations. In conjunction with the Associate Executive Director of Claims, the incumbent will develop and execute initiatives to enhance existing functions and evolve support of corporate/department processes and requirements. Job Description * Direct the operations of Provider File Maintenance * Coordination of claims system activities with the CORE Systems Director * Direct the claims systems testing and audits to ensure continuous operations * Advise on process restructuring activities and optimization of work groups around complex claim processing issues and edits. * Maintain and track open issues and coordinate process solutions * Identifies and resolves operational issues using well defined/documented processes, expertise and judgment. * Participate on various forums, company initiatives, and other internal/external workgroups to provide oversight for issues related to claim system operations * Collaborate with other MetroPlus business groups to develop, document and standardize procedures and workflows to support operational improvement. * Act as a consultant for senior management on systems operation, recommend changes for system design, methods, procedures and workflows affecting claims operations * Leverage existing technology by identifying opportunities to automate manual processes and identify opportunities to incorporate new technology into processes and flows. * Performs other independent duties and projects as assigned. Minimum Qualifications * Bachelor's Degree or equivalent work experience required * 3-5 years of management experience with demonstrated success in managing operations * 2-3 years claim management experience * Extensive knowledge of claims processing systems; DST systems preferred * Experience in implementing claims systems and peripheral systems * Testing interfacing upgrade modules * Thorough knowledge and experience of procedures and guidelines in claim processing * Strong client focus, that centers around advocacy and seamless client experiences * Organization, time management, planning and project management skills, ability to manage multiple priorities to meet deadlines. * Ability to think both tactically and strategically in addressing issues resolutions. * Ability to create/analyze reports and utilize data to drive results. * Ability to plan workflows effecting one or more departments, and exercise initiative and judgment as well as make decisions within the scope of assigned authority. * Demonstrates leadership abilities with business units using appropriate influencing and consensus building skills to manage expectations and cultivate relationships. * Ability to manage multiple projects and tasks. * Excellent interpersonal, verbal and written communication skills. * Proficiency in Microsoft Office Products Professional Competencies * Integrity and Trust * Customer Focus * Functional/Technical skills * Written/Oral Communication
01/16/2021
Full time
About NYC Health + Hospitals MetroPlus Health Plan provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus' network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life. Position Overview Under the general direction of the Associate Executive Director of Claims, the Deputy Director is responsible for the coordination of all operational management activities related to the processing systems, system upgrades and work flows of claims operations. The Provider File Maintenance operations unit as well as the Claims Analyst will report directly to this position. The position involves working closely with the leads for the Claims Operations team, Claims Processing, Claims Service and Medicare Claims Operations as well as Information Technology, Core Systems Operations, Contracting and Network Provider Relations. In conjunction with the Associate Executive Director of Claims, the incumbent will develop and execute initiatives to enhance existing functions and evolve support of corporate/department processes and requirements. Job Description * Direct the operations of Provider File Maintenance * Coordination of claims system activities with the CORE Systems Director * Direct the claims systems testing and audits to ensure continuous operations * Advise on process restructuring activities and optimization of work groups around complex claim processing issues and edits. * Maintain and track open issues and coordinate process solutions * Identifies and resolves operational issues using well defined/documented processes, expertise and judgment. * Participate on various forums, company initiatives, and other internal/external workgroups to provide oversight for issues related to claim system operations * Collaborate with other MetroPlus business groups to develop, document and standardize procedures and workflows to support operational improvement. * Act as a consultant for senior management on systems operation, recommend changes for system design, methods, procedures and workflows affecting claims operations * Leverage existing technology by identifying opportunities to automate manual processes and identify opportunities to incorporate new technology into processes and flows. * Performs other independent duties and projects as assigned. Minimum Qualifications * Bachelor's Degree or equivalent work experience required * 3-5 years of management experience with demonstrated success in managing operations * 2-3 years claim management experience * Extensive knowledge of claims processing systems; DST systems preferred * Experience in implementing claims systems and peripheral systems * Testing interfacing upgrade modules * Thorough knowledge and experience of procedures and guidelines in claim processing * Strong client focus, that centers around advocacy and seamless client experiences * Organization, time management, planning and project management skills, ability to manage multiple priorities to meet deadlines. * Ability to think both tactically and strategically in addressing issues resolutions. * Ability to create/analyze reports and utilize data to drive results. * Ability to plan workflows effecting one or more departments, and exercise initiative and judgment as well as make decisions within the scope of assigned authority. * Demonstrates leadership abilities with business units using appropriate influencing and consensus building skills to manage expectations and cultivate relationships. * Ability to manage multiple projects and tasks. * Excellent interpersonal, verbal and written communication skills. * Proficiency in Microsoft Office Products Professional Competencies * Integrity and Trust * Customer Focus * Functional/Technical skills * Written/Oral Communication
About NYC Health + Hospitals MetroPlus Health Plan provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus' network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life. Position Overview Under the general direction of the Associate Executive Director of Claims, the Deputy Director is responsible for the coordination of all operational management activities related to the processing systems, system upgrades and work flows of claims operations. The Provider File Maintenance operations unit as well as the Claims Analyst will report directly to this position. The position involves working closely with the leads for the Claims Operations team, Claims Processing, Claims Service and Medicare Claims Operations as well as Information Technology, Core Systems Operations, Contracting and Network Provider Relations. In conjunction with the Associate Executive Director of Claims, the incumbent will develop and execute initiatives to enhance existing functions and evolve support of corporate/department processes and requirements. Job Description * Direct the operations of Provider File Maintenance * Coordination of claims system activities with the CORE Systems Director * Direct the claims systems testing and audits to ensure continuous operations * Advise on process restructuring activities and optimization of work groups around complex claim processing issues and edits. * Maintain and track open issues and coordinate process solutions * Identifies and resolves operational issues using well defined/documented processes, expertise and judgment. * Participate on various forums, company initiatives, and other internal/external workgroups to provide oversight for issues related to claim system operations * Collaborate with other MetroPlus business groups to develop, document and standardize procedures and workflows to support operational improvement. * Act as a consultant for senior management on systems operation, recommend changes for system design, methods, procedures and workflows affecting claims operations * Leverage existing technology by identifying opportunities to automate manual processes and identify opportunities to incorporate new technology into processes and flows. * Performs other independent duties and projects as assigned. Minimum Qualifications * Bachelor's Degree or equivalent work experience required * 3-5 years of management experience with demonstrated success in managing operations * 2-3 years claim management experience * Extensive knowledge of claims processing systems; DST systems preferred * Experience in implementing claims systems and peripheral systems * Testing interfacing upgrade modules * Thorough knowledge and experience of procedures and guidelines in claim processing * Strong client focus, that centers around advocacy and seamless client experiences * Organization, time management, planning and project management skills, ability to manage multiple priorities to meet deadlines. * Ability to think both tactically and strategically in addressing issues resolutions. * Ability to create/analyze reports and utilize data to drive results. * Ability to plan workflows effecting one or more departments, and exercise initiative and judgment as well as make decisions within the scope of assigned authority. * Demonstrates leadership abilities with business units using appropriate influencing and consensus building skills to manage expectations and cultivate relationships. * Ability to manage multiple projects and tasks. * Excellent interpersonal, verbal and written communication skills. * Proficiency in Microsoft Office Products Professional Competencies * Integrity and Trust * Customer Focus * Functional/Technical skills * Written/Oral Communication
01/16/2021
Full time
About NYC Health + Hospitals MetroPlus Health Plan provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus' network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life. Position Overview Under the general direction of the Associate Executive Director of Claims, the Deputy Director is responsible for the coordination of all operational management activities related to the processing systems, system upgrades and work flows of claims operations. The Provider File Maintenance operations unit as well as the Claims Analyst will report directly to this position. The position involves working closely with the leads for the Claims Operations team, Claims Processing, Claims Service and Medicare Claims Operations as well as Information Technology, Core Systems Operations, Contracting and Network Provider Relations. In conjunction with the Associate Executive Director of Claims, the incumbent will develop and execute initiatives to enhance existing functions and evolve support of corporate/department processes and requirements. Job Description * Direct the operations of Provider File Maintenance * Coordination of claims system activities with the CORE Systems Director * Direct the claims systems testing and audits to ensure continuous operations * Advise on process restructuring activities and optimization of work groups around complex claim processing issues and edits. * Maintain and track open issues and coordinate process solutions * Identifies and resolves operational issues using well defined/documented processes, expertise and judgment. * Participate on various forums, company initiatives, and other internal/external workgroups to provide oversight for issues related to claim system operations * Collaborate with other MetroPlus business groups to develop, document and standardize procedures and workflows to support operational improvement. * Act as a consultant for senior management on systems operation, recommend changes for system design, methods, procedures and workflows affecting claims operations * Leverage existing technology by identifying opportunities to automate manual processes and identify opportunities to incorporate new technology into processes and flows. * Performs other independent duties and projects as assigned. Minimum Qualifications * Bachelor's Degree or equivalent work experience required * 3-5 years of management experience with demonstrated success in managing operations * 2-3 years claim management experience * Extensive knowledge of claims processing systems; DST systems preferred * Experience in implementing claims systems and peripheral systems * Testing interfacing upgrade modules * Thorough knowledge and experience of procedures and guidelines in claim processing * Strong client focus, that centers around advocacy and seamless client experiences * Organization, time management, planning and project management skills, ability to manage multiple priorities to meet deadlines. * Ability to think both tactically and strategically in addressing issues resolutions. * Ability to create/analyze reports and utilize data to drive results. * Ability to plan workflows effecting one or more departments, and exercise initiative and judgment as well as make decisions within the scope of assigned authority. * Demonstrates leadership abilities with business units using appropriate influencing and consensus building skills to manage expectations and cultivate relationships. * Ability to manage multiple projects and tasks. * Excellent interpersonal, verbal and written communication skills. * Proficiency in Microsoft Office Products Professional Competencies * Integrity and Trust * Customer Focus * Functional/Technical skills * Written/Oral Communication
The Social Media Intern is a highly motivated, creative individual with experience and a passion for connecting with current and future customers. This position has the responsibility of building and engaging our community on a daily basis with the ultimate goal of turning fans into customers. An essential component is communicating the company's brand in a positive, authentic way that will attract today's business savvy buyers. This position is responsible for creating a deliberate and intentional social media strategy that delivers results through organic and paid advertising. The strategy will build and grow brand awareness and create a positive online reputation. The social media funnel will cultivate leads that will convert to sales. You must be able to work in a fast-paced environment as this event will take place in less than 90 days. Knowledge and skills you possess... - Ability to create relevant, original, high-quality content (for all channels and ads) - Strategies to build and nurture a community on an accelerated timeline - Create a regular publishing schedule and promote content through social advertising. - Leverage the right tools to manage your content. - Implement a content editorial calendar to manage content and plan specific and timely marketing campaigns based on an event launch date. - Integrate all channels of marketing (social media, SEO, content marketing, email, print and digital marketing)
01/16/2021
Full time
The Social Media Intern is a highly motivated, creative individual with experience and a passion for connecting with current and future customers. This position has the responsibility of building and engaging our community on a daily basis with the ultimate goal of turning fans into customers. An essential component is communicating the company's brand in a positive, authentic way that will attract today's business savvy buyers. This position is responsible for creating a deliberate and intentional social media strategy that delivers results through organic and paid advertising. The strategy will build and grow brand awareness and create a positive online reputation. The social media funnel will cultivate leads that will convert to sales. You must be able to work in a fast-paced environment as this event will take place in less than 90 days. Knowledge and skills you possess... - Ability to create relevant, original, high-quality content (for all channels and ads) - Strategies to build and nurture a community on an accelerated timeline - Create a regular publishing schedule and promote content through social advertising. - Leverage the right tools to manage your content. - Implement a content editorial calendar to manage content and plan specific and timely marketing campaigns based on an event launch date. - Integrate all channels of marketing (social media, SEO, content marketing, email, print and digital marketing)
The Fresh Market & You: The Fresh Market & You: Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We're looking for a new team member who strives for excellence and brings positive energy, commitment and a \u201ccan-do\u201d attitude to work every day. We value teamwork and celebrate our successes as a team and will value your contribution! Added Benefits for choosing The Fresh Market Team: Team Member discount up to 40% Health, Dental & Vision insurance available for individual, spouse, partner, and family. 401K contribution and match for part-time and full-time team members Personal time off and additional time off purchase plans available AND much more! About the Position: Do you have experience with merchandising? Are you committed to providing the best products at the right time? If so, this may be the perfect job for you. As our Assistant Meat Manager, you will assist the Meat-Seafood Manager with department inventory, pricing integrity and other operational processes that require significant attention to detail. This is a fast-paced position; you'll work with team members and product continuously throughout the day while making it a priority to engage guests about the products and services we offer and deliver results. What You'll Do: With the Meat-Seafood Manager, you are an ambassador of the department and will set an example for excellence as you assist in the management of all relevant functions and activities Ensuring all guests are greeted and proactively assisted in an engaging manner with accurate and timely information Having the knowledge to make product and service recommendations to guests and accommodating their special requests and to create our Convenient Meal Solutions per our standards Coordinating the ordering of meat items with the Meat-Seafood Manager Properly receiving/stocking of goods that follow rotation standards when replenishing product levels to reduce shrink and damage, enforcing product management standards Unload deliveries of product to ensure freshness and quality; including case, coolers, freezers and sales floor Assist with engaging, motivating, and training team members \u201con-the-job\u201d as well as through The Fresh Market Academy to provide excellent guest service in a safe and secure manner Ensure that department team members are adhering to The Fresh market standards and policies Ensure department adherence to all safety requirements and protocols, including food safety, per TFM policies, and per law Availability: To meet the needs of our stores, guests and teams, this position requires the willingness to work a flexible schedule, including weekends, days, evenings and occasional overnight and holiday work. Qualifications: At a minimum, what you'll need : 3 plus years of experience in either the retail, restaurant, or hospitality field 1 to 2 years of experience in leading teams Working knowledge of Microsoft Office Must be at least 18 years of age CERTIFICATIONS All of The Fresh Market Assistant Meat Managers must be certified within TFMA within 90 days of hire or being in position. Preferred qualifications: High School Diploma or equivalent Grocery and/or meat cutting experience Ability to read, understand and follow planograms, layouts, and schematics of the department for merchandising Physical and Work Conditions Repetitive hand/arm movements, grasping, bending, reaching, ability to lift, push or pull up to 30 pounds by oneself, exposure to extreme temperatures Ability to use tools equipment: knives, ladders, stepstools, box cutters, pallet jacks, and other equipment (unless under the age of 18) Required to spend long periods of time on feet and stand or walk without a break (for up to 4 hours or as required by law) Required to wear approved hat, hair net, and/or beard guard, and personal protective equipment We are proud to be an Equal Opportunity Employer: Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law. The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.
01/16/2021
Full time
The Fresh Market & You: The Fresh Market & You: Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We're looking for a new team member who strives for excellence and brings positive energy, commitment and a \u201ccan-do\u201d attitude to work every day. We value teamwork and celebrate our successes as a team and will value your contribution! Added Benefits for choosing The Fresh Market Team: Team Member discount up to 40% Health, Dental & Vision insurance available for individual, spouse, partner, and family. 401K contribution and match for part-time and full-time team members Personal time off and additional time off purchase plans available AND much more! About the Position: Do you have experience with merchandising? Are you committed to providing the best products at the right time? If so, this may be the perfect job for you. As our Assistant Meat Manager, you will assist the Meat-Seafood Manager with department inventory, pricing integrity and other operational processes that require significant attention to detail. This is a fast-paced position; you'll work with team members and product continuously throughout the day while making it a priority to engage guests about the products and services we offer and deliver results. What You'll Do: With the Meat-Seafood Manager, you are an ambassador of the department and will set an example for excellence as you assist in the management of all relevant functions and activities Ensuring all guests are greeted and proactively assisted in an engaging manner with accurate and timely information Having the knowledge to make product and service recommendations to guests and accommodating their special requests and to create our Convenient Meal Solutions per our standards Coordinating the ordering of meat items with the Meat-Seafood Manager Properly receiving/stocking of goods that follow rotation standards when replenishing product levels to reduce shrink and damage, enforcing product management standards Unload deliveries of product to ensure freshness and quality; including case, coolers, freezers and sales floor Assist with engaging, motivating, and training team members \u201con-the-job\u201d as well as through The Fresh Market Academy to provide excellent guest service in a safe and secure manner Ensure that department team members are adhering to The Fresh market standards and policies Ensure department adherence to all safety requirements and protocols, including food safety, per TFM policies, and per law Availability: To meet the needs of our stores, guests and teams, this position requires the willingness to work a flexible schedule, including weekends, days, evenings and occasional overnight and holiday work. Qualifications: At a minimum, what you'll need : 3 plus years of experience in either the retail, restaurant, or hospitality field 1 to 2 years of experience in leading teams Working knowledge of Microsoft Office Must be at least 18 years of age CERTIFICATIONS All of The Fresh Market Assistant Meat Managers must be certified within TFMA within 90 days of hire or being in position. Preferred qualifications: High School Diploma or equivalent Grocery and/or meat cutting experience Ability to read, understand and follow planograms, layouts, and schematics of the department for merchandising Physical and Work Conditions Repetitive hand/arm movements, grasping, bending, reaching, ability to lift, push or pull up to 30 pounds by oneself, exposure to extreme temperatures Ability to use tools equipment: knives, ladders, stepstools, box cutters, pallet jacks, and other equipment (unless under the age of 18) Required to spend long periods of time on feet and stand or walk without a break (for up to 4 hours or as required by law) Required to wear approved hat, hair net, and/or beard guard, and personal protective equipment We are proud to be an Equal Opportunity Employer: Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law. The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.
Responsible for protecting the Associates, assets and brands of TJX US by monitoring US facilities and responding to incidents as they occur and escalating as appropriate following established policies and procedures. This monitoring will take place 24 hours per day, seven days per week. The ability to work nights, weekends and public holidays is essential. Must operate with appropriate levels of discretion and offer timely and accurate updates to the GIS SOC Supervisor/Manager. May be required to present findings, make recommendations and help influence outcomes. This is a role that requires a hands-on and agile approach to learning new skills and keeping up to date with new technology and responsibilities. Also responsible for providing support, coaching and development of others within the organization to understand and mitigate the risk to the organization. Major Areas of Responsibility: The main duties to be completed within the role of GIS SOC Specialist include but not limited to the following: Manage and provide immediate direction regarding Workplace Safety Incidents to field and corporate partners (DM/DLPM/RLPM), including Making recommendations on creating a safe environment Determining the information needed to complete a risk assessment Providing Direction on communication Determining additional local and TJX partners to take Effective and accurate management and prioritization of alarm activations across a variety of platforms in accordance with procedure across the TJX US facilities Coach and develop the business on management of critical incidents Conduct research and gap analysis regarding workplace safety incidents. Responsible for all control room operations, including CCTV review. Provide operational support to the GIS SOC Operators, Specialists, Supervisors, or appropriate Managers Assist with internal and external investigations as required Support major incident command, control and crisis management and provide recommendations. Authoritative knowledge of how to use security and fire alarm systems and resolve issues as needed. Must be able to be contacted by mobile phone or other means while on shift Provide support to all TJX Global facilities as required and complete reports as request. As part of the GIS Global SOC strategy Specialist will be required to provide guidance/direction to Global partners/executives during urgent and non-urgent events. Be open and willing to undertake new training across GIS SOC functions, to ensure the organization has the ability to manage workload demands. This may require an adjustment in scheduling to business needs. Qualifications Bachelor's degree preferred; Criminal Justice, Computer Science, or Legal studies 2 years' experience in working in a control center environment 2 years' experience working in retail stores CCTV Systems (Genetec/Milestone, etc…) Knowledgeable about Fire Alarm Systems Knowledgeable about Burglar Alarm Systems Experience with Access Control Systems Microsoft Computer Software Product experience Strong verbal and written communication Skills Customer Service Skills Decision making skills Ability to influence others to minimize risk to TJX Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. We care about our culture, but we also prioritize the tangible stuff - competitive pay, great benefits, and a great group of people. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Marlborough || MA Nearest Major Market: Boston
01/16/2021
Full time
Responsible for protecting the Associates, assets and brands of TJX US by monitoring US facilities and responding to incidents as they occur and escalating as appropriate following established policies and procedures. This monitoring will take place 24 hours per day, seven days per week. The ability to work nights, weekends and public holidays is essential. Must operate with appropriate levels of discretion and offer timely and accurate updates to the GIS SOC Supervisor/Manager. May be required to present findings, make recommendations and help influence outcomes. This is a role that requires a hands-on and agile approach to learning new skills and keeping up to date with new technology and responsibilities. Also responsible for providing support, coaching and development of others within the organization to understand and mitigate the risk to the organization. Major Areas of Responsibility: The main duties to be completed within the role of GIS SOC Specialist include but not limited to the following: Manage and provide immediate direction regarding Workplace Safety Incidents to field and corporate partners (DM/DLPM/RLPM), including Making recommendations on creating a safe environment Determining the information needed to complete a risk assessment Providing Direction on communication Determining additional local and TJX partners to take Effective and accurate management and prioritization of alarm activations across a variety of platforms in accordance with procedure across the TJX US facilities Coach and develop the business on management of critical incidents Conduct research and gap analysis regarding workplace safety incidents. Responsible for all control room operations, including CCTV review. Provide operational support to the GIS SOC Operators, Specialists, Supervisors, or appropriate Managers Assist with internal and external investigations as required Support major incident command, control and crisis management and provide recommendations. Authoritative knowledge of how to use security and fire alarm systems and resolve issues as needed. Must be able to be contacted by mobile phone or other means while on shift Provide support to all TJX Global facilities as required and complete reports as request. As part of the GIS Global SOC strategy Specialist will be required to provide guidance/direction to Global partners/executives during urgent and non-urgent events. Be open and willing to undertake new training across GIS SOC functions, to ensure the organization has the ability to manage workload demands. This may require an adjustment in scheduling to business needs. Qualifications Bachelor's degree preferred; Criminal Justice, Computer Science, or Legal studies 2 years' experience in working in a control center environment 2 years' experience working in retail stores CCTV Systems (Genetec/Milestone, etc…) Knowledgeable about Fire Alarm Systems Knowledgeable about Burglar Alarm Systems Experience with Access Control Systems Microsoft Computer Software Product experience Strong verbal and written communication Skills Customer Service Skills Decision making skills Ability to influence others to minimize risk to TJX Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. We care about our culture, but we also prioritize the tangible stuff - competitive pay, great benefits, and a great group of people. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Marlborough || MA Nearest Major Market: Boston
About NYC Health + Hospitals MetroPlus Health Plan provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus' network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life. Position Overview To provide the administrative and management support necessary to achieve the goals and objectives of MetroPlus, specifically as they relate to ensuring a comprehensive cost efficient and accessible provider network that is credentialed, contracted, and linked to appropriate fee schedules. Also, to serve as the organization's liaison, on contracting matters with all departments involved in contracting processes. Job Description * Negotiate contracts and manage relationships with participating Hospitals, IPAs, Ambulatory Surgery Centers, Urgent Care facilities, and Physician Groups; * Help develop both the short- and long-term network and contracting strategies for the Plan; * Manage the Contracting Director and the end-to-end contracting process, including outreach, recruitment, contract initiation, amendment mailings, and provider terminations. * Manage the Credentialing Director and department; ensure all credentialing functions are operating timely and according to policy and regulatory requirements; * Manage the Provider Maintenance Manager, and the Provider Maintenance Department to ensure all provider fee schedules, both in- and out-of-network, are linked and loaded appropriately. * Negotiate and review all existing and proposed hospital and large provider contracts. Ensure that reimbursement is competitive, and appropriate for the facility, for the product line, and identify cost saving opportunities for MetroPlus; * Manage both the Physical and Behavioral Health provider network; ensure adequacy; ensure payment is competitive and meets regulatory guidance. * Coordinate MetroPlus' network development and contracting strategy as MetroPlus expands into new lines of business; * Work with Legal to review and modify any negotiated provider contract language changes as necessary and appropriate; * Manage an Out-of-Network strategy that addressed high cost out-of-network cases for all lines of business, but primarily for the Commercial and Exchange products; * Supervise a team of Directors and Managers (Contracting, Credentialing, and Provider Maintenance), and manage the budget for the entire department; * Providing support necessary for the development of policies and strategic direction for expansion of a comprehensive network; * Work with Analytics Department on rate development and related activities, specifically as they relate to the evaluation and analyses of reimbursement structures consistent with industry norms and trends and cost containment initiatives * Work with Analytics Department to address all contract-monitoring activities, specifically as they relate to providers' compliance with contract terms and conditions; * Collaborating with MetroPlus departments in the development and evaluation of proposals for operational improvements and new products, and make recommendations as they relate to improved performance and cost effectiveness; * Assist Network Relations Department in directing and maintaining relationships with providers through education and provider relations efforts, including assistance in Marketing initiatives to promote membership growth; * Perform other related functions as required. Minimum Qualifications * Bachelor's Degree in Health or Business Administration required. Master's Degree in Business, Health Care Administration, or related field. * Minimum of 7-10 years senior operations management experiences, including a minimum of 3 years managed care experiences. * Proven ability to achieve organization's missions, goals and objectives or an equivalent combination of education and experience. Licensure and/or Certification Required: * Attorney licensed in New York, preferred. Professional Competencies * Integrity and Trust * Customer Focus * Functional/Technical Skills * Written/Oral Communication
01/16/2021
Full time
About NYC Health + Hospitals MetroPlus Health Plan provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus' network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life. Position Overview To provide the administrative and management support necessary to achieve the goals and objectives of MetroPlus, specifically as they relate to ensuring a comprehensive cost efficient and accessible provider network that is credentialed, contracted, and linked to appropriate fee schedules. Also, to serve as the organization's liaison, on contracting matters with all departments involved in contracting processes. Job Description * Negotiate contracts and manage relationships with participating Hospitals, IPAs, Ambulatory Surgery Centers, Urgent Care facilities, and Physician Groups; * Help develop both the short- and long-term network and contracting strategies for the Plan; * Manage the Contracting Director and the end-to-end contracting process, including outreach, recruitment, contract initiation, amendment mailings, and provider terminations. * Manage the Credentialing Director and department; ensure all credentialing functions are operating timely and according to policy and regulatory requirements; * Manage the Provider Maintenance Manager, and the Provider Maintenance Department to ensure all provider fee schedules, both in- and out-of-network, are linked and loaded appropriately. * Negotiate and review all existing and proposed hospital and large provider contracts. Ensure that reimbursement is competitive, and appropriate for the facility, for the product line, and identify cost saving opportunities for MetroPlus; * Manage both the Physical and Behavioral Health provider network; ensure adequacy; ensure payment is competitive and meets regulatory guidance. * Coordinate MetroPlus' network development and contracting strategy as MetroPlus expands into new lines of business; * Work with Legal to review and modify any negotiated provider contract language changes as necessary and appropriate; * Manage an Out-of-Network strategy that addressed high cost out-of-network cases for all lines of business, but primarily for the Commercial and Exchange products; * Supervise a team of Directors and Managers (Contracting, Credentialing, and Provider Maintenance), and manage the budget for the entire department; * Providing support necessary for the development of policies and strategic direction for expansion of a comprehensive network; * Work with Analytics Department on rate development and related activities, specifically as they relate to the evaluation and analyses of reimbursement structures consistent with industry norms and trends and cost containment initiatives * Work with Analytics Department to address all contract-monitoring activities, specifically as they relate to providers' compliance with contract terms and conditions; * Collaborating with MetroPlus departments in the development and evaluation of proposals for operational improvements and new products, and make recommendations as they relate to improved performance and cost effectiveness; * Assist Network Relations Department in directing and maintaining relationships with providers through education and provider relations efforts, including assistance in Marketing initiatives to promote membership growth; * Perform other related functions as required. Minimum Qualifications * Bachelor's Degree in Health or Business Administration required. Master's Degree in Business, Health Care Administration, or related field. * Minimum of 7-10 years senior operations management experiences, including a minimum of 3 years managed care experiences. * Proven ability to achieve organization's missions, goals and objectives or an equivalent combination of education and experience. Licensure and/or Certification Required: * Attorney licensed in New York, preferred. Professional Competencies * Integrity and Trust * Customer Focus * Functional/Technical Skills * Written/Oral Communication
The Travelers Companies, Inc.
Hartford, Connecticut
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary You will enjoy working in a fast-paced, agile environment automating workflows and streamlining processes where you can expand your learning and apply new technologies. You will be learning and be challenged with the interesting and complex Claim environment and you will be architecting and designing technical solutions while driving adoption of new technologies and design patterns. You will be part of a team of highly motivated and skilled professionals who are leading Travelers' digital transformation journey and working on systems that deliver and drive Travelers business value. If YOU… • Are a passionate technology professional who enjoys solving complex puzzles. • Pride yourself on being a quick learner. • Are comfortable with ambiguity. • Understand business challenges and can develop long-term, sustainable technical solutions. • Have an Agile mindset and are value-focused and guided by the Lean-Agile principles. • Have the desire to be a lifelong learner, enjoy sharing your knowledge by coaching others, and enable others to continuously improve through mentorship. • Above all, measure your own success by the success of your team and the satisfaction you being to our customers Your DAY… You will design solutions to support the analytic and information delivery needs of our customers enabling them to have the insights they need. You will explore technology and design patterns that will enable us to maintain our competitive edge in the digital world. You will be able to influence and set technical direction for our Agile Teams. You will have the freedom to be open-minded, creative and self-critical. You will design solutions for new and exciting capabilities that will enable our customers to be better connected and engaged with the claim process. You will have the autonomy to explore new processes, especially in the spirit of Agile - do what works, try new things, and stop doing things that don't work. Minimum Qualifications High School diploma or equivalent required. 3 years of experience in enterprise, application, and/or information architecture required. Education, Work Experience, & Knowledge Bachelor's degree in a related field preferred. 5 years of experience in enterprise, application, and/or information architecture preferred. Job Specific Technical Skills & Competencies Technical Knowledge: Ability to serve as a senior technologist and architectural advisor directly influencing a large information technology organization via your strong technical leadership. Ability to perform as a lead technologist to masterfully assess and design applications, systems solutions, and interfaces for multiple systems. Proven ability to create an architecture solution in alignment with the reference architecture and utilize foundational services to address the quality attributes (non-functional requirements) of the solution. Ability to learn the latest technologies and be self-started in running proof of concepts to determine how they can be applied to solve needs within the organization Skilled with broad, conceptual understanding of the technology architecture trends and directions coupled with demonstrated technical mastery for technologies, frameworks, and/or languages. Ability to influence and set technical direction. Skilled at contributing and communicating your expert knowledge of applications/systems and concepts to a broader audience. Ability to architect end-to-end solutions across distributed, host and business intelligence environments Scaled Agile Framework (SAFe) experience a plus Ability to influence teams to a future state while understanding the need to make practical decisions along the way. Strong ability to create a following amongst a technical group. Strong skills and experience in data manufacturing, data warehouse, data marts and information delivery Technology: Strong technical skills in middleware, integration (ETL), security, cloud, deployment and configuration Working knowledge of emerging business intelligence and analytic capabilities (e.g. Big Data, machine learning, in memory analytics, augmented analytics, etc.) Experience with AWS, Snowflake, Data Bricks, Talend, Qlik Sense, MicroStrategy a plus Team Orientation: Maintains partnerships across the organization, and is able to influence senior management, peers and staff through an inclusive style and recognition of their abilities to achieve results. The success of the team is above own interest. Self-Management: Manages functional objectives and priorities supporting multiple assigned business units. Responsibilities are assigned with latitude for setting priorities and decision-making using generally accepted guidelines. Results are reviewed with next level manager for clarification according to predefined objectives Commitment to Quality Result: Creates an atmosphere where business partner's issues are dealt with professionally, and in a timely manner. Suggests solutions that make sense and are in line with future technology direction. Communicates openly and effectively in a manner consistent with the audience. Demonstrates an adaptive style that is flexible and effective in gaining cooperation of others. Anticipates and responds to management requests for information with timely, accurate findings. Planning and Project Management: Develops operational plans and provides resource estimation for task planning. Proposes plans of action that are timely, realistic and positive. Sets appropriate goals for projects, and monitors progress against the plan. Financial Awareness: Understands, has input to the budget process, and is responsible for cost-effective expense control of assigned projects. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
01/16/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary You will enjoy working in a fast-paced, agile environment automating workflows and streamlining processes where you can expand your learning and apply new technologies. You will be learning and be challenged with the interesting and complex Claim environment and you will be architecting and designing technical solutions while driving adoption of new technologies and design patterns. You will be part of a team of highly motivated and skilled professionals who are leading Travelers' digital transformation journey and working on systems that deliver and drive Travelers business value. If YOU… • Are a passionate technology professional who enjoys solving complex puzzles. • Pride yourself on being a quick learner. • Are comfortable with ambiguity. • Understand business challenges and can develop long-term, sustainable technical solutions. • Have an Agile mindset and are value-focused and guided by the Lean-Agile principles. • Have the desire to be a lifelong learner, enjoy sharing your knowledge by coaching others, and enable others to continuously improve through mentorship. • Above all, measure your own success by the success of your team and the satisfaction you being to our customers Your DAY… You will design solutions to support the analytic and information delivery needs of our customers enabling them to have the insights they need. You will explore technology and design patterns that will enable us to maintain our competitive edge in the digital world. You will be able to influence and set technical direction for our Agile Teams. You will have the freedom to be open-minded, creative and self-critical. You will design solutions for new and exciting capabilities that will enable our customers to be better connected and engaged with the claim process. You will have the autonomy to explore new processes, especially in the spirit of Agile - do what works, try new things, and stop doing things that don't work. Minimum Qualifications High School diploma or equivalent required. 3 years of experience in enterprise, application, and/or information architecture required. Education, Work Experience, & Knowledge Bachelor's degree in a related field preferred. 5 years of experience in enterprise, application, and/or information architecture preferred. Job Specific Technical Skills & Competencies Technical Knowledge: Ability to serve as a senior technologist and architectural advisor directly influencing a large information technology organization via your strong technical leadership. Ability to perform as a lead technologist to masterfully assess and design applications, systems solutions, and interfaces for multiple systems. Proven ability to create an architecture solution in alignment with the reference architecture and utilize foundational services to address the quality attributes (non-functional requirements) of the solution. Ability to learn the latest technologies and be self-started in running proof of concepts to determine how they can be applied to solve needs within the organization Skilled with broad, conceptual understanding of the technology architecture trends and directions coupled with demonstrated technical mastery for technologies, frameworks, and/or languages. Ability to influence and set technical direction. Skilled at contributing and communicating your expert knowledge of applications/systems and concepts to a broader audience. Ability to architect end-to-end solutions across distributed, host and business intelligence environments Scaled Agile Framework (SAFe) experience a plus Ability to influence teams to a future state while understanding the need to make practical decisions along the way. Strong ability to create a following amongst a technical group. Strong skills and experience in data manufacturing, data warehouse, data marts and information delivery Technology: Strong technical skills in middleware, integration (ETL), security, cloud, deployment and configuration Working knowledge of emerging business intelligence and analytic capabilities (e.g. Big Data, machine learning, in memory analytics, augmented analytics, etc.) Experience with AWS, Snowflake, Data Bricks, Talend, Qlik Sense, MicroStrategy a plus Team Orientation: Maintains partnerships across the organization, and is able to influence senior management, peers and staff through an inclusive style and recognition of their abilities to achieve results. The success of the team is above own interest. Self-Management: Manages functional objectives and priorities supporting multiple assigned business units. Responsibilities are assigned with latitude for setting priorities and decision-making using generally accepted guidelines. Results are reviewed with next level manager for clarification according to predefined objectives Commitment to Quality Result: Creates an atmosphere where business partner's issues are dealt with professionally, and in a timely manner. Suggests solutions that make sense and are in line with future technology direction. Communicates openly and effectively in a manner consistent with the audience. Demonstrates an adaptive style that is flexible and effective in gaining cooperation of others. Anticipates and responds to management requests for information with timely, accurate findings. Planning and Project Management: Develops operational plans and provides resource estimation for task planning. Proposes plans of action that are timely, realistic and positive. Sets appropriate goals for projects, and monitors progress against the plan. Financial Awareness: Understands, has input to the budget process, and is responsible for cost-effective expense control of assigned projects. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
Jaguar Land Rover North Haven
North Haven, Connecticut
Executive Auto Group is one of Connecticut's largest automotive retailers in the area. We are committed to providing an exceptional customer experience and we know that starts with our most valuable resource - our employees. We have a great work environment, great people, and great benefits. If you are looking for a challenging yet rewarding position with a large and growing team and a company that cares about their customers and their employees, Executive is the only group to join! Are you looking for a new opportunity and chance to grow your career? We provide a great learning environment for Technicians with continuing education and hands-on training. Available Positions: Experienced Service Technician Master Service Technician Technician Specific Benefits . Shop equipped with the newest technology * Uniforms provided. Discounts on products and services * Highly productive shop. Career advancement opportunities, promote from within * ASE and state inspection certification reimbursement and all training expenses paid to further your career * Continued education, manufacturer hands on and web-based training * Clean and professional work environment * Competitive wages Additional Benefits We Offer . Medical, Dental & Vision Insurance * 401k Program. Professional/Respectful Work Environment * Advancement Opportunities. Ongoing Training & Development * Paid Time off/Vacation. Flexible Work Schedule * Excellent compensation plans with bonuses/incentives * Employee vehicle purchase plans. Discounts on products and services. Health & Wellness Service Technician Responsibilities. Perform work specified on the repair order with efficiency and in accordance with dealership * Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment * Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. * Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs * Execute repairs under warranty to manufacturer specifications Qualifications. Previous experience at an automotive dealership * Strong understanding of the service drive * Years of experience vary per position * High school diploma or equivalent. Dexterity, requiring a steady hand, excellent hand-eye coordination * Mechanical and troubleshooting skills * Excellent customer service skills. Basic computer competencies * Positive, friendly attitude, along with a customer service mentality * Enjoy working in a fast-paced environment * Team player with ability to collaborate with others effectively * Ability to learn new technology, repair and service procedures and specifications * Able to operate electronic diagnostic equipment * Valid driver's license and clean driving record * Willing to submit to pre-employment drug screen and background check * Strong Diagnostic Skills. Electrical Experience Required We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.Hireology . Keywords: Automotive Technician, Location: North Haven, CT - 06473
01/16/2021
Full time
Executive Auto Group is one of Connecticut's largest automotive retailers in the area. We are committed to providing an exceptional customer experience and we know that starts with our most valuable resource - our employees. We have a great work environment, great people, and great benefits. If you are looking for a challenging yet rewarding position with a large and growing team and a company that cares about their customers and their employees, Executive is the only group to join! Are you looking for a new opportunity and chance to grow your career? We provide a great learning environment for Technicians with continuing education and hands-on training. Available Positions: Experienced Service Technician Master Service Technician Technician Specific Benefits . Shop equipped with the newest technology * Uniforms provided. Discounts on products and services * Highly productive shop. Career advancement opportunities, promote from within * ASE and state inspection certification reimbursement and all training expenses paid to further your career * Continued education, manufacturer hands on and web-based training * Clean and professional work environment * Competitive wages Additional Benefits We Offer . Medical, Dental & Vision Insurance * 401k Program. Professional/Respectful Work Environment * Advancement Opportunities. Ongoing Training & Development * Paid Time off/Vacation. Flexible Work Schedule * Excellent compensation plans with bonuses/incentives * Employee vehicle purchase plans. Discounts on products and services. Health & Wellness Service Technician Responsibilities. Perform work specified on the repair order with efficiency and in accordance with dealership * Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment * Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. * Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs * Execute repairs under warranty to manufacturer specifications Qualifications. Previous experience at an automotive dealership * Strong understanding of the service drive * Years of experience vary per position * High school diploma or equivalent. Dexterity, requiring a steady hand, excellent hand-eye coordination * Mechanical and troubleshooting skills * Excellent customer service skills. Basic computer competencies * Positive, friendly attitude, along with a customer service mentality * Enjoy working in a fast-paced environment * Team player with ability to collaborate with others effectively * Ability to learn new technology, repair and service procedures and specifications * Able to operate electronic diagnostic equipment * Valid driver's license and clean driving record * Willing to submit to pre-employment drug screen and background check * Strong Diagnostic Skills. Electrical Experience Required We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.Hireology . Keywords: Automotive Technician, Location: North Haven, CT - 06473
The Travelers Companies, Inc.
Hartford, Connecticut
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Lead and manage all aspects of the PDO product line within Travelers Bond & Specialty Insurance. Develop and communicate product line strategies, support Business Units in achieving budgeted financial results and capitalize on market opportunities. Primary Job Duties & Responsibilities Portfolio Management/Strategic Direction/Leadership: Manage the Private D&O book of business within the Private & Non-Profit and Financial Institution Business Units. Develop, measure and communicate product, pricing, sales and underwriting strategies to underwriters. Provide recommended direction to Senior Management to balance growth, risk and profitability. Collaborate with Underwriting, Claim, Actuarial, Legal, Regulatory and Product Development to maintain the highest standards of product profitability, marketability and regulatory compliance. Lead growth strategies, with Business Unit collaboration, and regularly report on and reinforce progress made to management. Capitalize on technology and data resources to improve understanding of key metrics that drive profitable growth. Develop digital strategy and monitor portfolio results. Provide business analytic input to management to inform strategic decision making and support recommendations. Focus on flow, low touch and customer ease of doing business in the appropriate customer segments. Lead change, diversity and inclusion across the business. Lead strategic initiatives in conjunction with Business Insurance to develop solutions for customers who want to purchase P&C and BSI products. Technical: Develop and amend existing product, applications and endorsements along with associated underwriting strategy. Ensure that strategies are informed, clearly communicated, concise and delivered in a relatable manner, such that they are readily accessible and straightforward. Provide support and direction to underwriters in their decision making relative to specific Private D&O accounts. Collaborate with others to develop new business and cross-sell coverage. Marketing / Communication / Customer Service: Capitalize on media opportunities including press releases or interview requests. Proactively develop and amend marketing materials, risk management services, and continuing education classes. Participate in producer and industry functions as a foremost Travelers, and industry, expert in the product line. Training Conduct various forms of coverage, marketing and underwriting training for underwriters and agents. Leverage mass-communication technologies to effectively connect with internal and external audiences. Continually deliver product and industry updates. Minimum Qualifications Minimum of 7 years insurance, legal, or claim experience with preference toward management liability insurance products and/or focus on directors and officers liability; demonstrated ability to execute, communicate and direct strategy. Job Specific Technical Skills & Competencies Ability to analyze issues and accounts to determine exposures and successful solutions. Ability to provide clear verbal and written communications and presentations. Work well independently while maintaining team approach and coordinated responses to current issues. Set priorities and see complex projects through to completion; display a high level of organizational skill. Solid financial and coverage analysis skills, particularly as these pertain to privately owned commercial companies and financial institutions. Environmental / Work Schedules / Other Operates standard office equipment. Requires extended periods of computer use. Requires extended periods of sitting. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
01/16/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Lead and manage all aspects of the PDO product line within Travelers Bond & Specialty Insurance. Develop and communicate product line strategies, support Business Units in achieving budgeted financial results and capitalize on market opportunities. Primary Job Duties & Responsibilities Portfolio Management/Strategic Direction/Leadership: Manage the Private D&O book of business within the Private & Non-Profit and Financial Institution Business Units. Develop, measure and communicate product, pricing, sales and underwriting strategies to underwriters. Provide recommended direction to Senior Management to balance growth, risk and profitability. Collaborate with Underwriting, Claim, Actuarial, Legal, Regulatory and Product Development to maintain the highest standards of product profitability, marketability and regulatory compliance. Lead growth strategies, with Business Unit collaboration, and regularly report on and reinforce progress made to management. Capitalize on technology and data resources to improve understanding of key metrics that drive profitable growth. Develop digital strategy and monitor portfolio results. Provide business analytic input to management to inform strategic decision making and support recommendations. Focus on flow, low touch and customer ease of doing business in the appropriate customer segments. Lead change, diversity and inclusion across the business. Lead strategic initiatives in conjunction with Business Insurance to develop solutions for customers who want to purchase P&C and BSI products. Technical: Develop and amend existing product, applications and endorsements along with associated underwriting strategy. Ensure that strategies are informed, clearly communicated, concise and delivered in a relatable manner, such that they are readily accessible and straightforward. Provide support and direction to underwriters in their decision making relative to specific Private D&O accounts. Collaborate with others to develop new business and cross-sell coverage. Marketing / Communication / Customer Service: Capitalize on media opportunities including press releases or interview requests. Proactively develop and amend marketing materials, risk management services, and continuing education classes. Participate in producer and industry functions as a foremost Travelers, and industry, expert in the product line. Training Conduct various forms of coverage, marketing and underwriting training for underwriters and agents. Leverage mass-communication technologies to effectively connect with internal and external audiences. Continually deliver product and industry updates. Minimum Qualifications Minimum of 7 years insurance, legal, or claim experience with preference toward management liability insurance products and/or focus on directors and officers liability; demonstrated ability to execute, communicate and direct strategy. Job Specific Technical Skills & Competencies Ability to analyze issues and accounts to determine exposures and successful solutions. Ability to provide clear verbal and written communications and presentations. Work well independently while maintaining team approach and coordinated responses to current issues. Set priorities and see complex projects through to completion; display a high level of organizational skill. Solid financial and coverage analysis skills, particularly as these pertain to privately owned commercial companies and financial institutions. Environmental / Work Schedules / Other Operates standard office equipment. Requires extended periods of computer use. Requires extended periods of sitting. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
IWT Corporate Headquarters
Old Saybrook, Connecticut
Overview Headquartered in Old Saybrook, CT, Infiltrator Water Technologies is the leading provider of engineered plastic chambers, synthetic aggregates, tanks, and accessories for the onsite wastewater and storm water industries. Founded in 1987, we operate throughout the US and Canada with 8 manufacturing plants in the US, dedicated sales, and corporate team members. Infiltrator is a pioneer in innovative plastic technologies for underground wastewater management. Infiltrator's products are used in most septic systems installed in the United States and Canada. Some of our core values include promoting innovation at all levels of the organization, integrity, and environmental responsibility. Please visit us at for more exciting details about our company. Responsibilities We seek a self-driven, highly motivated wastewater research engineer with a strong background in wastewater treatment processes to address a variety of technical opportunities. The primary focus is to conduct the research of advanced treatment of wastewater to achieve immediate and long-term market goals of the company and to lead research activity of systems installed at test sites across the country and provide direction based on analysis of data from installed systems. The candidate must have a thorough understanding of wastewater treatment processes for small- and large-scale systems. The engineer is responsible for designing and conducting experiments toward the development and improvement of wastewater treatment systems. This position is responsible for developing a test plan, analyzing the data, and interpreting the results. The company is in an exciting transition period and this new position will help accelerate and support growth initiatives. Areas of research focus Research improvements to design of commercial and residential wastewater treatment products with goals targeting cost reduction and improved wastewater treatment performance. Conduct research of advanced treatment of wastewater systems to develop next generation products. Research on technologies to address deficiencies of current design vs. competitive technologies in current markets and to address future markets. Research improvements to design of commercial wastewater treatment products commercial [flows of 10K to 500K Gallons per day] to improve effluent quality while maintaining value to customer. Identify areas of improvements for residential systems through discussions with business teams and Engineering. Develop systems that provide the best nitrogen reduction performance in the market to allow us to compete in areas with evolving regulations in this area. Manage research conducted at research test sites with project teams consisting of engineers, technicians, and vendors. Tabulate and analyze data from various research systems to determine direction of experimental iterations. Responsibilities Manages research programs of advanced treatment approaches for wastewater to meet criteria of target markets. Work with technical and commercial teams to generate leading wastewater treatment solutions through existing technology improvements and development of new technologies. Perform conceptual analysis of research ideas to prior to commitment to full development activities towards the program. Generate experiment plans for research programs in concept stage and identify resources required for research of potential solutions to improve existing products. Perform and document technical analysis of data from research programs to evaluate effluent quality for compliance with water quality standards set by target markets relevant to each research program. Develop leadership position in the industry through presentations at industry conferences, participation on technical committees and authoring publications Write memos to document research recommendations, implement recommendations as needed and provide technical assistance for various groups in the company. Provide guidance and training to less experienced staff in area of advanced wastewater treatment. Provide support to manage research systems at test sites and in the field. Participate in program team meetings and provide technical direction for various programs. Provide support to document critical needs and wants as well as financial benefits for potential solutions for target markets based on commercial and technical feedback. Communicate results of research programs in the form of technical reports and presentations to management, team members and business groups. Research new technologies with respect to wastewater treatment through conferences, webinars, technical document research. Skills Four years degree or higher in environmental engineering or civil engineering 10 years or more experience in wastewater industry specifically in a direct engineering or research function involving water flow management, mechanical equipment, and data analysis. Experience in wastewater treatment and should have understanding of wastewater biology as well as treatment mechanisms. Preferred experience in research projects involving wastewater treatment. Experience working with teams of engineers and technicians. Proficient in presentations, technical reports, and situational analysis. Proficient in Microsoft Word, Excel and PowerPoint.
01/16/2021
Full time
Overview Headquartered in Old Saybrook, CT, Infiltrator Water Technologies is the leading provider of engineered plastic chambers, synthetic aggregates, tanks, and accessories for the onsite wastewater and storm water industries. Founded in 1987, we operate throughout the US and Canada with 8 manufacturing plants in the US, dedicated sales, and corporate team members. Infiltrator is a pioneer in innovative plastic technologies for underground wastewater management. Infiltrator's products are used in most septic systems installed in the United States and Canada. Some of our core values include promoting innovation at all levels of the organization, integrity, and environmental responsibility. Please visit us at for more exciting details about our company. Responsibilities We seek a self-driven, highly motivated wastewater research engineer with a strong background in wastewater treatment processes to address a variety of technical opportunities. The primary focus is to conduct the research of advanced treatment of wastewater to achieve immediate and long-term market goals of the company and to lead research activity of systems installed at test sites across the country and provide direction based on analysis of data from installed systems. The candidate must have a thorough understanding of wastewater treatment processes for small- and large-scale systems. The engineer is responsible for designing and conducting experiments toward the development and improvement of wastewater treatment systems. This position is responsible for developing a test plan, analyzing the data, and interpreting the results. The company is in an exciting transition period and this new position will help accelerate and support growth initiatives. Areas of research focus Research improvements to design of commercial and residential wastewater treatment products with goals targeting cost reduction and improved wastewater treatment performance. Conduct research of advanced treatment of wastewater systems to develop next generation products. Research on technologies to address deficiencies of current design vs. competitive technologies in current markets and to address future markets. Research improvements to design of commercial wastewater treatment products commercial [flows of 10K to 500K Gallons per day] to improve effluent quality while maintaining value to customer. Identify areas of improvements for residential systems through discussions with business teams and Engineering. Develop systems that provide the best nitrogen reduction performance in the market to allow us to compete in areas with evolving regulations in this area. Manage research conducted at research test sites with project teams consisting of engineers, technicians, and vendors. Tabulate and analyze data from various research systems to determine direction of experimental iterations. Responsibilities Manages research programs of advanced treatment approaches for wastewater to meet criteria of target markets. Work with technical and commercial teams to generate leading wastewater treatment solutions through existing technology improvements and development of new technologies. Perform conceptual analysis of research ideas to prior to commitment to full development activities towards the program. Generate experiment plans for research programs in concept stage and identify resources required for research of potential solutions to improve existing products. Perform and document technical analysis of data from research programs to evaluate effluent quality for compliance with water quality standards set by target markets relevant to each research program. Develop leadership position in the industry through presentations at industry conferences, participation on technical committees and authoring publications Write memos to document research recommendations, implement recommendations as needed and provide technical assistance for various groups in the company. Provide guidance and training to less experienced staff in area of advanced wastewater treatment. Provide support to manage research systems at test sites and in the field. Participate in program team meetings and provide technical direction for various programs. Provide support to document critical needs and wants as well as financial benefits for potential solutions for target markets based on commercial and technical feedback. Communicate results of research programs in the form of technical reports and presentations to management, team members and business groups. Research new technologies with respect to wastewater treatment through conferences, webinars, technical document research. Skills Four years degree or higher in environmental engineering or civil engineering 10 years or more experience in wastewater industry specifically in a direct engineering or research function involving water flow management, mechanical equipment, and data analysis. Experience in wastewater treatment and should have understanding of wastewater biology as well as treatment mechanisms. Preferred experience in research projects involving wastewater treatment. Experience working with teams of engineers and technicians. Proficient in presentations, technical reports, and situational analysis. Proficient in Microsoft Word, Excel and PowerPoint.
The Travelers Companies, Inc.
Hartford, Connecticut
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Under general direction and as a member of the Auto or GL Liability management team, this position is responsible for driving product quality, and performance of severity claim liability team handling serious and complex commercial lines and personal liability claims. Provide direction and technical guidance through a continuous process of management involvement and frequent claim file review and extensive litigation management. Serve as a field representative for the product area, as requested. Reinforce the Liability Vision, Strategies, and Objectives through word and action. Select, lead, mentor, performance manage and develop staff. This job manages staff. Primary Job Duties & Responsibilities Attract, Retain and Develop World Class Talent: Proactive recruitment of talent; work with management to establish and implement a strategic staffing strategy. Effective orientation and on-boarding. Manage staff performance; implement strategies and plans to address staff development; identify and address training needs on an ongoing basis; provide frequent performance feedback. Work with management to develop and implement effective training, performance development and succession planning. Effective retention planning; proactively manage and respond to turnover. Effectively utilize reward system to distinguish top performers and significant achievements. Provide Compelling Claim Services: Employ proper claim handling techniques to protect the integrity of our brand and providing consistent service quality and streamlined processes to add value for our customers. Develop & execute a strategic file management plan that achieves optimal file resolution and business results. Provide face-to-face and written guidance to ensure effectiveness, engagement, accuracy and efficiency. Review new notices, ensuring claims are assigned to staff with appropriate skill sets. Conduct quality file reviews per office/ best practices guidelines. Establish/ follow up on file reviews per diary instructions, conducting additional reviews (i.e. 180, 360 day reviews), as necessary. Develop and implement strategies and initiatives to improve file quality, expense management, investigations, subrogation, structured settlement, and litigation management. Oversee the handling of severe and/or complex claims up to a full value of $2 million. Ensure timely referral to Home Office large loss for cases with full exposure greater than $2 million. Oversee the development and employment of creative resolution strategies for complex files effectively utilizing all appropriate resources. Ensure timely and appropriate reserves. Participate in severity round table. Drive the Information Advantage: Successfully leverage data, management information and technology to identify business drivers and trends and make the most of opportunities to support business strategies and improve results. Achieve Optimal Solutions: Focus on resolution and process improvement, fulfilling all obligations while maximizing cost effectiveness, helping the business understand drivers, trends and product stress points and helping our partners attract and retain business. Operate within agreed upon expense budget to achieve optimal business results through productivity, appropriate resource allocation, inventory management and loss adjustment expense. Partner for Mutual Success: Develop and maintain effective relationships with colleagues, business partners, customers, agents, regulatory agencies and others to achieve organizational goals and create better outcomes. Participate in business meetings and agency visits as required. Collaborate with claim management within hub or spoke, across other lines of business as well as Underwriting, Marketing, Actuarial, Claim Legal to develop and direct local strategies. In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. Other duties as assigned. Minimum Qualifications High School Degree or GED required. A minimum of 10 years claim handling experience specifically handling serious injury and complex liability claims required. Education, Work Experience, & Knowledge Bachelors Degree preferred. Skilled in coverage, liability and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law and expert litigation management skills, including: Current on jurisdictional laws and regulations. Extensive claim and/or legal experience and the technical expertise to evaluate severe and complex claims. Thorough understanding of commercial lines products, policy language, exclusions, ISO forms, and effective claims handling practices. Claim management experience preferred. Job Specific Technical Skills & Competencies Leading the Business: Drive Results. Leads Change. Executes Business Strategy. Leading Others: Attract Top Talent. Maximize Individual Performance. Holds Others Accountable. Aligns Rewards. Creates and Sustains a Dynamic Workplace. Environmental / Work Schedules / Other Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
01/16/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Under general direction and as a member of the Auto or GL Liability management team, this position is responsible for driving product quality, and performance of severity claim liability team handling serious and complex commercial lines and personal liability claims. Provide direction and technical guidance through a continuous process of management involvement and frequent claim file review and extensive litigation management. Serve as a field representative for the product area, as requested. Reinforce the Liability Vision, Strategies, and Objectives through word and action. Select, lead, mentor, performance manage and develop staff. This job manages staff. Primary Job Duties & Responsibilities Attract, Retain and Develop World Class Talent: Proactive recruitment of talent; work with management to establish and implement a strategic staffing strategy. Effective orientation and on-boarding. Manage staff performance; implement strategies and plans to address staff development; identify and address training needs on an ongoing basis; provide frequent performance feedback. Work with management to develop and implement effective training, performance development and succession planning. Effective retention planning; proactively manage and respond to turnover. Effectively utilize reward system to distinguish top performers and significant achievements. Provide Compelling Claim Services: Employ proper claim handling techniques to protect the integrity of our brand and providing consistent service quality and streamlined processes to add value for our customers. Develop & execute a strategic file management plan that achieves optimal file resolution and business results. Provide face-to-face and written guidance to ensure effectiveness, engagement, accuracy and efficiency. Review new notices, ensuring claims are assigned to staff with appropriate skill sets. Conduct quality file reviews per office/ best practices guidelines. Establish/ follow up on file reviews per diary instructions, conducting additional reviews (i.e. 180, 360 day reviews), as necessary. Develop and implement strategies and initiatives to improve file quality, expense management, investigations, subrogation, structured settlement, and litigation management. Oversee the handling of severe and/or complex claims up to a full value of $2 million. Ensure timely referral to Home Office large loss for cases with full exposure greater than $2 million. Oversee the development and employment of creative resolution strategies for complex files effectively utilizing all appropriate resources. Ensure timely and appropriate reserves. Participate in severity round table. Drive the Information Advantage: Successfully leverage data, management information and technology to identify business drivers and trends and make the most of opportunities to support business strategies and improve results. Achieve Optimal Solutions: Focus on resolution and process improvement, fulfilling all obligations while maximizing cost effectiveness, helping the business understand drivers, trends and product stress points and helping our partners attract and retain business. Operate within agreed upon expense budget to achieve optimal business results through productivity, appropriate resource allocation, inventory management and loss adjustment expense. Partner for Mutual Success: Develop and maintain effective relationships with colleagues, business partners, customers, agents, regulatory agencies and others to achieve organizational goals and create better outcomes. Participate in business meetings and agency visits as required. Collaborate with claim management within hub or spoke, across other lines of business as well as Underwriting, Marketing, Actuarial, Claim Legal to develop and direct local strategies. In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. Other duties as assigned. Minimum Qualifications High School Degree or GED required. A minimum of 10 years claim handling experience specifically handling serious injury and complex liability claims required. Education, Work Experience, & Knowledge Bachelors Degree preferred. Skilled in coverage, liability and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law and expert litigation management skills, including: Current on jurisdictional laws and regulations. Extensive claim and/or legal experience and the technical expertise to evaluate severe and complex claims. Thorough understanding of commercial lines products, policy language, exclusions, ISO forms, and effective claims handling practices. Claim management experience preferred. Job Specific Technical Skills & Competencies Leading the Business: Drive Results. Leads Change. Executes Business Strategy. Leading Others: Attract Top Talent. Maximize Individual Performance. Holds Others Accountable. Aligns Rewards. Creates and Sustains a Dynamic Workplace. Environmental / Work Schedules / Other Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
Stamford, Connecticut, United States Job Type Full time Job Number 379537 In this role, you have the opportunity to: The Customer Collaboration Manager is responsible for formulating an E2E joined strategic improvement agenda to drive operational excellence with Key Customers in North America. You will execute on the agreed improvement initiative to ensure they will be delivered against the agreed project timeline and deliverables. You are responsible for: Process mastery - Build a joint supply chain improvement plan with customer and Drive key metrics improvement in alignment with Customer (e.g. On time in Full (OTIF), master data quality, reliable service (basics), EDI). Jointly create value across the shared supply chain to improve service, cost and inventory results. Customer relationship management - Be the Voice of the Customer and know your customers and their pain points. Be the Single Point Of Contact (SPOC) for operations Building Trust for operations with mutual relationship at eye-level Creating Digital Connectivity with the customers (real time data sharing and E2E visibility to enable speed and accuracy in decisions) Customer Experience - deep understanding of end-consumer needs; targeted outcomes of collaboration Actively work with the Central Order Management Teams for order processing of respective key accounts. Work closely with Customer Logistics functions (IWD), Planning, Commercial teams and the customer (report into E2E Supply Chain). Drive improvements in Vendor Violations charges by working closely with all relevant stakeholders within the chain: e.g. Sales, Integrated Supply Chain, Finance Marketing etc Drive Weekly PDCA around OTIF & vendor violations with the wider team Build a strategy around customer returns, repair, refurbishment with Key Customers Lead problem-solving activities to ensure fast mitigation actions. Lead new initiatives in the collaboration with Key Customers like new locals, portfolio extension (e.g. Medical) and new service propositions (Direct Fulfillment) Work with Warehousing & Distribution team to reduce to Cost to Serve Develop new returns concepts with Key Customers (direct to disposition) You are a part of: The Customer Collaboration Manager will drive operational excellence with key customers in NA.The Customer Collaboration Manager will report directly to the Director Customer Collaboration and located in Stamford, CT. To succeed in this role, you should have the following skills and experience Customer First Mindset Team up approach with customers and critical stakeholders Bachelor's degree required, Masters preferred 7+ years of Supply Chain related experience Project Management skills & experience is needed to be successful in this role Customer collaboration experience Strong communicator; written and verbal Quality always mindset Business Performance Management Understanding of Integrated Supply Chain Management Knowledge of Logistics Management Product Innovation & Lifecycle Management Fundamentals Analytically strong, demonstrates strong analytical skills and the ability to drive decisions based on data Ability to build strategic business plan In return, we offer you: The opportunity to take your career to the next level in a world leading organization that is backed by a stable 120-year legacy of innovation. At Philips you'll go as far and as wide as you aspire. The company makes sure of it through support of a formal development planning process, as well as countless opportunities to expand your knowledge and skill set through resources such as the program, tuition reimbursement and mentor relationships. Why should you join Philips? Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. To find out more about what it's like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions . It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person's relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws. As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact , option 5, for assistance. Equal Employment and Opportunity Employer/Disabled/Veteran #LI-PH1 #LI-Remote Contact If you forgot your password, you can click the Forgot Password button on the Sign In screen to reset it. If you have any other questions regarding the recruitment process please refer to our FAQs . In case of technical difficulties with the website, please send an email to . (Note: To ensure fairness and legal compliance in our recruitment processes, only technical issues will be monitored through the above inbox. Please do not submit resumes or applications to this email, as they will not be reviewed. Only applications received through the online application process will be considered.)
01/16/2021
Full time
Stamford, Connecticut, United States Job Type Full time Job Number 379537 In this role, you have the opportunity to: The Customer Collaboration Manager is responsible for formulating an E2E joined strategic improvement agenda to drive operational excellence with Key Customers in North America. You will execute on the agreed improvement initiative to ensure they will be delivered against the agreed project timeline and deliverables. You are responsible for: Process mastery - Build a joint supply chain improvement plan with customer and Drive key metrics improvement in alignment with Customer (e.g. On time in Full (OTIF), master data quality, reliable service (basics), EDI). Jointly create value across the shared supply chain to improve service, cost and inventory results. Customer relationship management - Be the Voice of the Customer and know your customers and their pain points. Be the Single Point Of Contact (SPOC) for operations Building Trust for operations with mutual relationship at eye-level Creating Digital Connectivity with the customers (real time data sharing and E2E visibility to enable speed and accuracy in decisions) Customer Experience - deep understanding of end-consumer needs; targeted outcomes of collaboration Actively work with the Central Order Management Teams for order processing of respective key accounts. Work closely with Customer Logistics functions (IWD), Planning, Commercial teams and the customer (report into E2E Supply Chain). Drive improvements in Vendor Violations charges by working closely with all relevant stakeholders within the chain: e.g. Sales, Integrated Supply Chain, Finance Marketing etc Drive Weekly PDCA around OTIF & vendor violations with the wider team Build a strategy around customer returns, repair, refurbishment with Key Customers Lead problem-solving activities to ensure fast mitigation actions. Lead new initiatives in the collaboration with Key Customers like new locals, portfolio extension (e.g. Medical) and new service propositions (Direct Fulfillment) Work with Warehousing & Distribution team to reduce to Cost to Serve Develop new returns concepts with Key Customers (direct to disposition) You are a part of: The Customer Collaboration Manager will drive operational excellence with key customers in NA.The Customer Collaboration Manager will report directly to the Director Customer Collaboration and located in Stamford, CT. To succeed in this role, you should have the following skills and experience Customer First Mindset Team up approach with customers and critical stakeholders Bachelor's degree required, Masters preferred 7+ years of Supply Chain related experience Project Management skills & experience is needed to be successful in this role Customer collaboration experience Strong communicator; written and verbal Quality always mindset Business Performance Management Understanding of Integrated Supply Chain Management Knowledge of Logistics Management Product Innovation & Lifecycle Management Fundamentals Analytically strong, demonstrates strong analytical skills and the ability to drive decisions based on data Ability to build strategic business plan In return, we offer you: The opportunity to take your career to the next level in a world leading organization that is backed by a stable 120-year legacy of innovation. At Philips you'll go as far and as wide as you aspire. The company makes sure of it through support of a formal development planning process, as well as countless opportunities to expand your knowledge and skill set through resources such as the program, tuition reimbursement and mentor relationships. Why should you join Philips? Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. To find out more about what it's like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions . It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person's relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws. As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact , option 5, for assistance. Equal Employment and Opportunity Employer/Disabled/Veteran #LI-PH1 #LI-Remote Contact If you forgot your password, you can click the Forgot Password button on the Sign In screen to reset it. If you have any other questions regarding the recruitment process please refer to our FAQs . In case of technical difficulties with the website, please send an email to . (Note: To ensure fairness and legal compliance in our recruitment processes, only technical issues will be monitored through the above inbox. Please do not submit resumes or applications to this email, as they will not be reviewed. Only applications received through the online application process will be considered.)
About NYC Health + Hospitals MetroPlus Health Plan provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus' network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life. Position Overview The primary function of the Customer Success Manager is to enable our customers to get the most out of our service offerings across all Lines of Business. This position requires an individual with a natural drive and curiosity for towards customer behavior and engagement. This position will work directly and collaboratively across all MetroPlus departments and with Provider Groups/Facilities. The candidate will have experience working in matrixed environments and with cross-functional teams and will have the ability to influence at different levels of the organization. Job Description * Lead the implementation of Customer Experience initiatives such as onboarding, retention and maintenance * Develop an understanding of what enables customer adoption of solutions and drive customer engagement * Support the Senior Director as needed in trending and management of complaints & grievances handling, mapping customer flows, benchmarking * Support the Senior Director in developing the Key Performance Indicators across different parts of the organization. Coordinating KPI measurement, monitoring and trending cross-functionally * Monitor for adverse trends, recommend modifications and corrective actions. Develop interim data collection mechanisms to track performance. * Develop the appropriate mechanism to collect customer experience metrics internally and externally * Develop measurement mechanism for customer solutions impact. * Partner with the Member Experience Operations team to gather input and insight based on interactions and synthesize for continuous performance improvement * Partner on innovation opportunities and projects in the organization * Work cross-functionally across the organization on customer journey mapping initiatives * Deliver customer success solutions such as onboarding solutions, mapping * Monitor customer usage patterns to identify potential problems * Implement customer success initiatives with different parts of the organization * Liaise with all customer interfacing organizations- Quality management, utilization management, care management, customer service, to ensure that there is a clear alignment on customer experience goals across the organization * Cross functional partnership across different customer experience project implementations * Support the training team with input into training programs as needed * Participate in relevant committees and work groups; make presentations, prepare reports, data or other materials for committee presentation. * Participate in special projects as needed. Minimum Qualifications * Bachelor's Degree in Biological Sciences, Psychology or similar * Advanced Degree preferred * 5-7 years experience in customer solutions, marketing, market research or similar * Curious about the customer and their needs and willing to develop an iterative learning mindset * Strong ability to drive projects and build relationships in the organization * Ability to articulate vision and customer needs to peers * Background in UX or design thinking experience preferred * Understanding of market research and analytics and ability to translate to initiatives and action * Understanding of behavioral science and developing strategy preferred but not required * Must have strong working knowledge of Microsoft Office applications including Word, Excel, Access and PowerPoint. * Experience with relational databases applications (MS Access, SAS, R) strongly preferred. Ability to lead others on large scale, complex, highly visible projects. * Solid analytical skills paired with strong attention to detail. Uses rigorous logic and methods to solve difficult problems with effective solutions. Professional Competencies * Integrity and Trust * Customer Focus * Functional/Technical skills * Written/Oral Communication
01/16/2021
Full time
About NYC Health + Hospitals MetroPlus Health Plan provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus' network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life. Position Overview The primary function of the Customer Success Manager is to enable our customers to get the most out of our service offerings across all Lines of Business. This position requires an individual with a natural drive and curiosity for towards customer behavior and engagement. This position will work directly and collaboratively across all MetroPlus departments and with Provider Groups/Facilities. The candidate will have experience working in matrixed environments and with cross-functional teams and will have the ability to influence at different levels of the organization. Job Description * Lead the implementation of Customer Experience initiatives such as onboarding, retention and maintenance * Develop an understanding of what enables customer adoption of solutions and drive customer engagement * Support the Senior Director as needed in trending and management of complaints & grievances handling, mapping customer flows, benchmarking * Support the Senior Director in developing the Key Performance Indicators across different parts of the organization. Coordinating KPI measurement, monitoring and trending cross-functionally * Monitor for adverse trends, recommend modifications and corrective actions. Develop interim data collection mechanisms to track performance. * Develop the appropriate mechanism to collect customer experience metrics internally and externally * Develop measurement mechanism for customer solutions impact. * Partner with the Member Experience Operations team to gather input and insight based on interactions and synthesize for continuous performance improvement * Partner on innovation opportunities and projects in the organization * Work cross-functionally across the organization on customer journey mapping initiatives * Deliver customer success solutions such as onboarding solutions, mapping * Monitor customer usage patterns to identify potential problems * Implement customer success initiatives with different parts of the organization * Liaise with all customer interfacing organizations- Quality management, utilization management, care management, customer service, to ensure that there is a clear alignment on customer experience goals across the organization * Cross functional partnership across different customer experience project implementations * Support the training team with input into training programs as needed * Participate in relevant committees and work groups; make presentations, prepare reports, data or other materials for committee presentation. * Participate in special projects as needed. Minimum Qualifications * Bachelor's Degree in Biological Sciences, Psychology or similar * Advanced Degree preferred * 5-7 years experience in customer solutions, marketing, market research or similar * Curious about the customer and their needs and willing to develop an iterative learning mindset * Strong ability to drive projects and build relationships in the organization * Ability to articulate vision and customer needs to peers * Background in UX or design thinking experience preferred * Understanding of market research and analytics and ability to translate to initiatives and action * Understanding of behavioral science and developing strategy preferred but not required * Must have strong working knowledge of Microsoft Office applications including Word, Excel, Access and PowerPoint. * Experience with relational databases applications (MS Access, SAS, R) strongly preferred. Ability to lead others on large scale, complex, highly visible projects. * Solid analytical skills paired with strong attention to detail. Uses rigorous logic and methods to solve difficult problems with effective solutions. Professional Competencies * Integrity and Trust * Customer Focus * Functional/Technical skills * Written/Oral Communication
Senior Financial Analyst Apply now Date: Jan 13, 2021 Location: Marlborough, MA, US Company: TJX Companies, Inc. Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. With variety comes plenty of happy surprises-our environment is ever-changing, and that's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Ready to Discover Different? Posting Notes: Marlborough || MA Job Summary Responsible for providing ongoing analytical support and information that will influence senior management decision-making. Develop store tests and complete ROI analysis to determine success of the project. Influence key decision-making through effective verbal and written communication, coupled with data driven analysis and modeling. Present findings and recommendations to senior leadership that directly influence profits and expenses. Responsible for preparing weekly and monthly reports that provide insight on recent store performance. Interpret performance and gauge impact on future periods. Assess performance to plan and prior periods of all metrics that influence store profitability and customer engagement. Major Areas of Responsibility Report to Senior Leadership on trends and analysis while highlighting areas of opportunity for business growth and increasing profitability. Propose & detail new operational procedures to test, provide potential ROI, and analyze/present findings to Senior Leadership. Drive cross-business and cross-department analytic projects for senior management with relevant financial modeling. Lead ad hoc financial analyses and new operational initiatives. Interface routinely with Zone Staff to provide support, challenge results, reassess needs, and provide analytic guidance that will influence results. Provide weekly and monthly reporting and analysis that address performance-to-plan results on a variety of metrics that will influence annual budgeting. Partner with Business Planning & Analysis department to determine results of store tests. Conduct research and inquiry relative to supporting ad-hoc analyses that support sales and profit growth. Potential Projects Create dashboards to highlight performance of store & ARRC network Support Senior Management: KPI reporting and presentation preparation Return on Investment: Evaluate operational changes to determine if the project supports the long term growth of the business and meet key investment criteria, while supporting the stores. Analyze customer experience metrics and their correlation to sales/profitability. Experience 3+ years of financial analysis experience; Consulting or FP&A experience preferred Bachelor's degree in Finance or similar discipline Demonstrated aptitude with Microsoft Office applications. Advanced Excel & business modeling skills required Prior knowledge of Microsoft Power BI or Tableau a plus Ability to work within tight deadlines and on multiple projects within a team environment Excellent analytical and quantitative skills, including high level of attention to detail and a willingness to drive change Ability to work independently and make sound decisions with minimal supervision Excellent communications skills, both verbal and written, and experience presenting to senior management Experience communicating with individuals outside of Finance discipline Come Discover Different at TJX. From opportunity and teamwork to growth, we think you'll find that it's so much more than a job. When you're a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding great deals and fantastic style. Best of all? They have a lot of fun doing it. We care about our culture, but we also prioritize the tangible stuff (Competitive salaries: check. Solid benefits: check. Plenty of room for advancement: of course). It's our way of empowering you to make your career here. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Marlborough || MA Nearest Major Market: Boston
01/16/2021
Full time
Senior Financial Analyst Apply now Date: Jan 13, 2021 Location: Marlborough, MA, US Company: TJX Companies, Inc. Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. With variety comes plenty of happy surprises-our environment is ever-changing, and that's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Ready to Discover Different? Posting Notes: Marlborough || MA Job Summary Responsible for providing ongoing analytical support and information that will influence senior management decision-making. Develop store tests and complete ROI analysis to determine success of the project. Influence key decision-making through effective verbal and written communication, coupled with data driven analysis and modeling. Present findings and recommendations to senior leadership that directly influence profits and expenses. Responsible for preparing weekly and monthly reports that provide insight on recent store performance. Interpret performance and gauge impact on future periods. Assess performance to plan and prior periods of all metrics that influence store profitability and customer engagement. Major Areas of Responsibility Report to Senior Leadership on trends and analysis while highlighting areas of opportunity for business growth and increasing profitability. Propose & detail new operational procedures to test, provide potential ROI, and analyze/present findings to Senior Leadership. Drive cross-business and cross-department analytic projects for senior management with relevant financial modeling. Lead ad hoc financial analyses and new operational initiatives. Interface routinely with Zone Staff to provide support, challenge results, reassess needs, and provide analytic guidance that will influence results. Provide weekly and monthly reporting and analysis that address performance-to-plan results on a variety of metrics that will influence annual budgeting. Partner with Business Planning & Analysis department to determine results of store tests. Conduct research and inquiry relative to supporting ad-hoc analyses that support sales and profit growth. Potential Projects Create dashboards to highlight performance of store & ARRC network Support Senior Management: KPI reporting and presentation preparation Return on Investment: Evaluate operational changes to determine if the project supports the long term growth of the business and meet key investment criteria, while supporting the stores. Analyze customer experience metrics and their correlation to sales/profitability. Experience 3+ years of financial analysis experience; Consulting or FP&A experience preferred Bachelor's degree in Finance or similar discipline Demonstrated aptitude with Microsoft Office applications. Advanced Excel & business modeling skills required Prior knowledge of Microsoft Power BI or Tableau a plus Ability to work within tight deadlines and on multiple projects within a team environment Excellent analytical and quantitative skills, including high level of attention to detail and a willingness to drive change Ability to work independently and make sound decisions with minimal supervision Excellent communications skills, both verbal and written, and experience presenting to senior management Experience communicating with individuals outside of Finance discipline Come Discover Different at TJX. From opportunity and teamwork to growth, we think you'll find that it's so much more than a job. When you're a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding great deals and fantastic style. Best of all? They have a lot of fun doing it. We care about our culture, but we also prioritize the tangible stuff (Competitive salaries: check. Solid benefits: check. Plenty of room for advancement: of course). It's our way of empowering you to make your career here. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Marlborough || MA Nearest Major Market: Boston
Responsible for protecting the Associates, assets and brands of TJX US by monitoring US facilities and responding to incidents as they occur and escalating as appropriate following established policies and procedures. This monitoring will take place 24 hours per day, seven days per week. The ability to work nights, weekends and public holidays is essential. Must operate with appropriate levels of discretion and offer timely and accurate updates to the GIS SOC Supervisor/Manager. May be required to present findings, make recommendations and help influence outcomes. This is a role that requires a hands-on and agile approach to learning new skills and keeping up to date with new technology and responsibilities. Also responsible for providing support, coaching and development of others within the organization to understand and mitigate the risk to the organization. Major Areas of Responsibility: The main duties to be completed within the role of GIS SOC Specialist include but not limited to the following: Manage and provide immediate direction regarding Workplace Safety Incidents to field and corporate partners (DM/DLPM/RLPM), including Making recommendations on creating a safe environment Determining the information needed to complete a risk assessment Providing Direction on communication Determining additional local and TJX partners to take Effective and accurate management and prioritization of alarm activations across a variety of platforms in accordance with procedure across the TJX US facilities Coach and develop the business on management of critical incidents Conduct research and gap analysis regarding workplace safety incidents. Responsible for all control room operations, including CCTV review. Provide operational support to the GIS SOC Operators, Specialists, Supervisors, or appropriate Managers Assist with internal and external investigations as required Support major incident command, control and crisis management and provide recommendations. Authoritative knowledge of how to use security and fire alarm systems and resolve issues as needed. Must be able to be contacted by mobile phone or other means while on shift Provide support to all TJX Global facilities as required and complete reports as request. As part of the GIS Global SOC strategy Specialist will be required to provide guidance/direction to Global partners/executives during urgent and non-urgent events. Be open and willing to undertake new training across GIS SOC functions, to ensure the organization has the ability to manage workload demands. This may require an adjustment in scheduling to business needs. Qualifications Bachelor's degree preferred; Criminal Justice, Computer Science, or Legal studies 2 years' experience in working in a control center environment 2 years' experience working in retail stores CCTV Systems (Genetec/Milestone, etc…) Knowledgeable about Fire Alarm Systems Knowledgeable about Burglar Alarm Systems Experience with Access Control Systems Microsoft Computer Software Product experience Strong verbal and written communication Skills Customer Service Skills Decision making skills Ability to influence others to minimize risk to TJX Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. We care about our culture, but we also prioritize the tangible stuff - competitive pay, great benefits, and a great group of people. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Marlborough || MA Nearest Major Market: Boston
01/16/2021
Full time
Responsible for protecting the Associates, assets and brands of TJX US by monitoring US facilities and responding to incidents as they occur and escalating as appropriate following established policies and procedures. This monitoring will take place 24 hours per day, seven days per week. The ability to work nights, weekends and public holidays is essential. Must operate with appropriate levels of discretion and offer timely and accurate updates to the GIS SOC Supervisor/Manager. May be required to present findings, make recommendations and help influence outcomes. This is a role that requires a hands-on and agile approach to learning new skills and keeping up to date with new technology and responsibilities. Also responsible for providing support, coaching and development of others within the organization to understand and mitigate the risk to the organization. Major Areas of Responsibility: The main duties to be completed within the role of GIS SOC Specialist include but not limited to the following: Manage and provide immediate direction regarding Workplace Safety Incidents to field and corporate partners (DM/DLPM/RLPM), including Making recommendations on creating a safe environment Determining the information needed to complete a risk assessment Providing Direction on communication Determining additional local and TJX partners to take Effective and accurate management and prioritization of alarm activations across a variety of platforms in accordance with procedure across the TJX US facilities Coach and develop the business on management of critical incidents Conduct research and gap analysis regarding workplace safety incidents. Responsible for all control room operations, including CCTV review. Provide operational support to the GIS SOC Operators, Specialists, Supervisors, or appropriate Managers Assist with internal and external investigations as required Support major incident command, control and crisis management and provide recommendations. Authoritative knowledge of how to use security and fire alarm systems and resolve issues as needed. Must be able to be contacted by mobile phone or other means while on shift Provide support to all TJX Global facilities as required and complete reports as request. As part of the GIS Global SOC strategy Specialist will be required to provide guidance/direction to Global partners/executives during urgent and non-urgent events. Be open and willing to undertake new training across GIS SOC functions, to ensure the organization has the ability to manage workload demands. This may require an adjustment in scheduling to business needs. Qualifications Bachelor's degree preferred; Criminal Justice, Computer Science, or Legal studies 2 years' experience in working in a control center environment 2 years' experience working in retail stores CCTV Systems (Genetec/Milestone, etc…) Knowledgeable about Fire Alarm Systems Knowledgeable about Burglar Alarm Systems Experience with Access Control Systems Microsoft Computer Software Product experience Strong verbal and written communication Skills Customer Service Skills Decision making skills Ability to influence others to minimize risk to TJX Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. We care about our culture, but we also prioritize the tangible stuff - competitive pay, great benefits, and a great group of people. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Marlborough || MA Nearest Major Market: Boston
The Travelers Companies, Inc.
Hartford, Connecticut
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Provide technical, analytic and research support to evaluate catastrophe risk and manage achievement of risk reward tolerances. Collaborates with business to support the achievement of financial objectives. Primary Job Duties & Responsibilities Develops working knowledge of catastrophe risk evaluation. Basic knowledge of Enterprise CAT Information Technology platforms and Business Intelligence tools. Analyzes policyholder/reinsurance coverage and impact to catastrophe results. Gathers data and analyzes trends and results. Perform catastrophe peril research, partnering with subject matter experts. Assist with business and market result interpretation. Creates and maintain collaborative relationships with business partners. Research identified emerging issues related to natural and man-made catastrophe perils, which may include weather trends, climate related risks, cyber and new science. Identifies, selects and extracts relevant data from various internal and external sources. Completes analysis and presents recommendations to team members and manager. Perform other duties as assigned. Minimum Qualifications 1 year relevant analytics experience required. Education, Work Experience, & Knowledge Knowledge of Insurance contracts and policy terms & language highly desired. G-Bachelor's Level Degree Bachelors degree in STEM (Science, Technology, Engineering, Mathematics) or Business preferred. 2 years Relevant catastrophe modeling experience Basic knowledge of Microsoft suite, SQL, geospatial, statistical packages or other programs used to retrieve and analyze data preferred. Job Specific Technical Skills & Competencies Basic knowledge and understanding of Catastrophe Risk Modeling components. Basic understanding of model output and metrics. Accountability: Takes ownership and responsibility for actions and outcomes, performance and results. Analytical Thinking: Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making. Change Management/Resilience: Remains energized and focused in the face of ambiguity, change or strenuous demands. Communication: Demonstrates effective verbal, written and listening communication skills. Customer Focus: Provides service excellence to internal or external clients. Judgment/Decision Making: Exercises sound judgment, makes decisions and commits to a position. Leveraging Differences: Works with and includes people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Relationship Management: Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results. Teamwork: Works together in situations when actions are interdependent and a team is mutually responsible to produce a result. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
01/16/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Provide technical, analytic and research support to evaluate catastrophe risk and manage achievement of risk reward tolerances. Collaborates with business to support the achievement of financial objectives. Primary Job Duties & Responsibilities Develops working knowledge of catastrophe risk evaluation. Basic knowledge of Enterprise CAT Information Technology platforms and Business Intelligence tools. Analyzes policyholder/reinsurance coverage and impact to catastrophe results. Gathers data and analyzes trends and results. Perform catastrophe peril research, partnering with subject matter experts. Assist with business and market result interpretation. Creates and maintain collaborative relationships with business partners. Research identified emerging issues related to natural and man-made catastrophe perils, which may include weather trends, climate related risks, cyber and new science. Identifies, selects and extracts relevant data from various internal and external sources. Completes analysis and presents recommendations to team members and manager. Perform other duties as assigned. Minimum Qualifications 1 year relevant analytics experience required. Education, Work Experience, & Knowledge Knowledge of Insurance contracts and policy terms & language highly desired. G-Bachelor's Level Degree Bachelors degree in STEM (Science, Technology, Engineering, Mathematics) or Business preferred. 2 years Relevant catastrophe modeling experience Basic knowledge of Microsoft suite, SQL, geospatial, statistical packages or other programs used to retrieve and analyze data preferred. Job Specific Technical Skills & Competencies Basic knowledge and understanding of Catastrophe Risk Modeling components. Basic understanding of model output and metrics. Accountability: Takes ownership and responsibility for actions and outcomes, performance and results. Analytical Thinking: Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making. Change Management/Resilience: Remains energized and focused in the face of ambiguity, change or strenuous demands. Communication: Demonstrates effective verbal, written and listening communication skills. Customer Focus: Provides service excellence to internal or external clients. Judgment/Decision Making: Exercises sound judgment, makes decisions and commits to a position. Leveraging Differences: Works with and includes people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Relationship Management: Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results. Teamwork: Works together in situations when actions are interdependent and a team is mutually responsible to produce a result. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
The Travelers Companies, Inc.
Hartford, Connecticut
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary This position will be responsible for improving, maintaining, and supporting the Middle Market and National Property benchmark tools, providing critical guidance and assistance to the business in evaluating both individual accounts and the Business Insurance portfolio. Specific anticipated project and routine work includes: • Working with Business Insurance Analytics & Research through Modeling Academy to support and assist in building the next generation of Property benchmarks for both Middle and Large accounts. • Assisting in creation and automation of a monitoring and effectiveness process to evaluate emerging trends in Property that could impact profitability. • Continuing to advance the state of Catastrophe models in the Benchmark, including creation and deployment of advanced synthetic models. • Building confidence in models and benchmark guidance, including leading periodic meetings with leadership and business partners to showcase analytic improvements, solicit feedback, and look for additional opportunities to improve the entire benchmark process. • Supporting changes and updates to models, including quarterly calibrations to keep the model in line with routine profitability analyses. • Managing an Actuarial Leadership Development Program participant responsible for monthly reporting, troubleshooting technical issues, and assisting with all other project work. Primary Job Duties & Responsibilities Strategy: Hold a lead role in strategic planning as well as manage the successful execution and completion of assigned strategic initiatives and projects. Develop solutions to resolve challenges of an initiative. Propose change and innovation in order to improve project team performance and timelines. This position will often participate on cross-unit initiatives and may participate on Enterprise initiatives. Operational: Independently perform actuarial and analytic analyses to solve business problems and apply judgment appropriately. Drive day to day execution within unit. Support broad department initiatives. Begin to promote efficiency across primary working group, balancing additional effort against incremental lift gained from work. Begin to make decisions independently in accordance with department practices. Begin to provide direction and review others' analytical work. Begin to translate business requests into analytical solutions. Provide support as necessary for initiatives across the Enterprise within the scope of influence. Communication: Communicates analysis, project results, and other business initiatives on a regular basis to staff, peers, and business partners. Communicates technical topics to non-technical audience with guidance from manager. Actively participates and may lead group discussions. Creates formal written communication such as memos or presentations with guidance. Networks and collaborates on ideas and challenges. Talent: Staff responsibilities may include direct management of 1 to 2 individual contributors or interns. Acquisition, retention, and development of talent for assigned unit. Execute and communicate talent development processes, including performance and personal development goals. Talent assessment recommendations. Performance management. Mentor less experienced talent across the Enterprise. Onboard new employees and interns in unit. Support various training and skill development initiatives across assigned Segment and the Enterprise. May provide support for recruiting efforts and candidate talent assessment efforts. Minimum Qualifications Bachelors Degree or equivalent experience required. 3 years of experience in quantitative analysis required. Education, Work Experience, & Knowledge College degree in STEM related field. Associate Actuarial Credential preferred. Strong PC skills (MS Office) and programming skills (eg. SQL, SAS). 5+ years of quantitative analysis experience preferred. Strong understanding of insurance products and industry. Demonstrated ability in actuarial and quantitative analysis and statistical concepts. Management experience preferred. Job Specific Technical Skills & Competencies Leadership: Take ownership of projects including initiating the project, drawing up the project plan, carrying out the action items and make recommendations. Proficient in Leading Self, exhibiting decisiveness and self-awareness while also effectively managing ambiguity. Initial development of Leading Others, including modeling the way for others and leading team projects. Initial development of Leading the Business, including actively engaging in driving business results, broad thinking and promoting an Enterprise culture. Business Acumen: Has an in-depth understanding and knowledge of a few key business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials. Able to effectively utilize this business knowledge in developing analytic solutions. Has a general perspective of certain areas of the industry and developing trends such as: technology, analytic methodology, products and performance of competitors. Begins to be familiar with other key business drivers and discipline areas as well. Relationship Management: Proactively build and own professional business relationships across the BI&AA community across the Enterprise. Generate and solicit ideas, and build consensus with guidance. Aware of potential conflict and addresses with limited guidance. Begin to acknowledge accomplishments of others within your primary working group. Set and manage expectations with business partners for small projects. Quantitative Analysis: Evaluate and use appropriate data, tools and methods. Independently perform and implement analytics. May engage in technical/peer review. Begin to design and able to contribute on more complex analytic work. Begin to understand diverse perspectives to effectively accomplish business goals. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
01/16/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary This position will be responsible for improving, maintaining, and supporting the Middle Market and National Property benchmark tools, providing critical guidance and assistance to the business in evaluating both individual accounts and the Business Insurance portfolio. Specific anticipated project and routine work includes: • Working with Business Insurance Analytics & Research through Modeling Academy to support and assist in building the next generation of Property benchmarks for both Middle and Large accounts. • Assisting in creation and automation of a monitoring and effectiveness process to evaluate emerging trends in Property that could impact profitability. • Continuing to advance the state of Catastrophe models in the Benchmark, including creation and deployment of advanced synthetic models. • Building confidence in models and benchmark guidance, including leading periodic meetings with leadership and business partners to showcase analytic improvements, solicit feedback, and look for additional opportunities to improve the entire benchmark process. • Supporting changes and updates to models, including quarterly calibrations to keep the model in line with routine profitability analyses. • Managing an Actuarial Leadership Development Program participant responsible for monthly reporting, troubleshooting technical issues, and assisting with all other project work. Primary Job Duties & Responsibilities Strategy: Hold a lead role in strategic planning as well as manage the successful execution and completion of assigned strategic initiatives and projects. Develop solutions to resolve challenges of an initiative. Propose change and innovation in order to improve project team performance and timelines. This position will often participate on cross-unit initiatives and may participate on Enterprise initiatives. Operational: Independently perform actuarial and analytic analyses to solve business problems and apply judgment appropriately. Drive day to day execution within unit. Support broad department initiatives. Begin to promote efficiency across primary working group, balancing additional effort against incremental lift gained from work. Begin to make decisions independently in accordance with department practices. Begin to provide direction and review others' analytical work. Begin to translate business requests into analytical solutions. Provide support as necessary for initiatives across the Enterprise within the scope of influence. Communication: Communicates analysis, project results, and other business initiatives on a regular basis to staff, peers, and business partners. Communicates technical topics to non-technical audience with guidance from manager. Actively participates and may lead group discussions. Creates formal written communication such as memos or presentations with guidance. Networks and collaborates on ideas and challenges. Talent: Staff responsibilities may include direct management of 1 to 2 individual contributors or interns. Acquisition, retention, and development of talent for assigned unit. Execute and communicate talent development processes, including performance and personal development goals. Talent assessment recommendations. Performance management. Mentor less experienced talent across the Enterprise. Onboard new employees and interns in unit. Support various training and skill development initiatives across assigned Segment and the Enterprise. May provide support for recruiting efforts and candidate talent assessment efforts. Minimum Qualifications Bachelors Degree or equivalent experience required. 3 years of experience in quantitative analysis required. Education, Work Experience, & Knowledge College degree in STEM related field. Associate Actuarial Credential preferred. Strong PC skills (MS Office) and programming skills (eg. SQL, SAS). 5+ years of quantitative analysis experience preferred. Strong understanding of insurance products and industry. Demonstrated ability in actuarial and quantitative analysis and statistical concepts. Management experience preferred. Job Specific Technical Skills & Competencies Leadership: Take ownership of projects including initiating the project, drawing up the project plan, carrying out the action items and make recommendations. Proficient in Leading Self, exhibiting decisiveness and self-awareness while also effectively managing ambiguity. Initial development of Leading Others, including modeling the way for others and leading team projects. Initial development of Leading the Business, including actively engaging in driving business results, broad thinking and promoting an Enterprise culture. Business Acumen: Has an in-depth understanding and knowledge of a few key business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials. Able to effectively utilize this business knowledge in developing analytic solutions. Has a general perspective of certain areas of the industry and developing trends such as: technology, analytic methodology, products and performance of competitors. Begins to be familiar with other key business drivers and discipline areas as well. Relationship Management: Proactively build and own professional business relationships across the BI&AA community across the Enterprise. Generate and solicit ideas, and build consensus with guidance. Aware of potential conflict and addresses with limited guidance. Begin to acknowledge accomplishments of others within your primary working group. Set and manage expectations with business partners for small projects. Quantitative Analysis: Evaluate and use appropriate data, tools and methods. Independently perform and implement analytics. May engage in technical/peer review. Begin to design and able to contribute on more complex analytic work. Begin to understand diverse perspectives to effectively accomplish business goals. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
IWT Corporate Headquarters
Old Saybrook, Connecticut
Overview Headquartered in Old Saybrook, CT, Infiltrator Water Technologies is the leading provider of engineered plastic chambers, synthetic aggregates, tanks, advanced wastewater treatment systems, and accessories for the onsite/decentralized wastewater and storm water management industries. The majority of Infiltrator products are manufactured from recycled plastic. Founded in 1987, we operate throughout the US and Canada with 8 manufacturing plants in the US, dedicated sales, and corporate team members. Infiltrator is a pioneer in innovative plastic technologies for underground water management. Infiltrator components are used in most onsite septic systems installed in the United States and Canada. Infiltrator is a proud Corporate Partner of Habitat for Humanity and each year donates components for 50 septic systems serving Habitat homes in North America. Infiltrator is committed to advancing the state of the art in all fronts, including product design, manufacturing, materials, wastewater science, marketing, management, and employee development. In other words, we strive to be the best we can be. Responsibilities This position is responsible for working with our engineering teams to develop new product opportunities and develop a strategy for product implementation. The primary focus is to help develop new products in tangential market segments that will increase the opportunities for the company. This position is responsible for evaluating existing market opportunities and collaborating with other engineers in the company to develop products . The candidate will be a highly motivated product development engineer with a strong background in evaluating new markets and developing product solutions to meet latent needs. Reporting Relationships: Will report to VP of Engineering No direct reports initially Market research: Collect primary and secondary market research as needed in order to gather key competitive information, market sizing, trends, channel requirements, etc. Analyze and report market research to team as required. Search for and identify opportunities to improve existing product lines as well as ways to enter new product categories, create new extensions, etc. Identify and integrate market research to determine the needs and goals of new product development. Product Development: Work closely with engineering team in developing products from concept to launch, this will include assisting with brainstorming, features/benefits specifications, design input, prototype evaluation with market and assist in developing a business plan to release for capital approval. Act as voice of customer for all product development activities. Conceptualizing new product ideas by collaborating with IWT Engineering and manufacturing Testing products throughout the design process to troubleshoot any potential problems. Sampling different materials, manufacturing processes, design tolerances, and other factors to find the best ones that suit the new product brief. Fine-tuning designs until they are ready for production. Delivering product specifications and procedures to the manufacturing team for production purposes. Analyzing existing products to identify areas for improvement and updating current documentation. Qualifications: A Bachelor's degree in Engineering required. MBA, management degree or equivalent business experience, desired. 5+ years' experience in product development. Industry-specific product experience may be advantageous. Good working knowledge of manufacturing processes, materials, and quality control protocols. Experience with 3D modeling software and report writing programs. Strong communication and teamwork skills. Excellent creativity, and problem-solving skills. Experience working with teams of engineers and technicians. Proficient in presentations, technical reports, and situational analysis. Proficient in Microsoft Word, Excel, and PowerPoint.
01/16/2021
Full time
Overview Headquartered in Old Saybrook, CT, Infiltrator Water Technologies is the leading provider of engineered plastic chambers, synthetic aggregates, tanks, advanced wastewater treatment systems, and accessories for the onsite/decentralized wastewater and storm water management industries. The majority of Infiltrator products are manufactured from recycled plastic. Founded in 1987, we operate throughout the US and Canada with 8 manufacturing plants in the US, dedicated sales, and corporate team members. Infiltrator is a pioneer in innovative plastic technologies for underground water management. Infiltrator components are used in most onsite septic systems installed in the United States and Canada. Infiltrator is a proud Corporate Partner of Habitat for Humanity and each year donates components for 50 septic systems serving Habitat homes in North America. Infiltrator is committed to advancing the state of the art in all fronts, including product design, manufacturing, materials, wastewater science, marketing, management, and employee development. In other words, we strive to be the best we can be. Responsibilities This position is responsible for working with our engineering teams to develop new product opportunities and develop a strategy for product implementation. The primary focus is to help develop new products in tangential market segments that will increase the opportunities for the company. This position is responsible for evaluating existing market opportunities and collaborating with other engineers in the company to develop products . The candidate will be a highly motivated product development engineer with a strong background in evaluating new markets and developing product solutions to meet latent needs. Reporting Relationships: Will report to VP of Engineering No direct reports initially Market research: Collect primary and secondary market research as needed in order to gather key competitive information, market sizing, trends, channel requirements, etc. Analyze and report market research to team as required. Search for and identify opportunities to improve existing product lines as well as ways to enter new product categories, create new extensions, etc. Identify and integrate market research to determine the needs and goals of new product development. Product Development: Work closely with engineering team in developing products from concept to launch, this will include assisting with brainstorming, features/benefits specifications, design input, prototype evaluation with market and assist in developing a business plan to release for capital approval. Act as voice of customer for all product development activities. Conceptualizing new product ideas by collaborating with IWT Engineering and manufacturing Testing products throughout the design process to troubleshoot any potential problems. Sampling different materials, manufacturing processes, design tolerances, and other factors to find the best ones that suit the new product brief. Fine-tuning designs until they are ready for production. Delivering product specifications and procedures to the manufacturing team for production purposes. Analyzing existing products to identify areas for improvement and updating current documentation. Qualifications: A Bachelor's degree in Engineering required. MBA, management degree or equivalent business experience, desired. 5+ years' experience in product development. Industry-specific product experience may be advantageous. Good working knowledge of manufacturing processes, materials, and quality control protocols. Experience with 3D modeling software and report writing programs. Strong communication and teamwork skills. Excellent creativity, and problem-solving skills. Experience working with teams of engineers and technicians. Proficient in presentations, technical reports, and situational analysis. Proficient in Microsoft Word, Excel, and PowerPoint.
The Travelers Companies, Inc.
Hartford, Connecticut
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Under general supervision, this position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned Specialty Liability Bodily Injury and Property Damage claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners. This job does not manage staff. Primary Job Duties & Responsibilities Directly handles assigned severity Construction GL claims. Provides quality customer service and ensures quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. Consults with Manager on use of Claim Coverage Counsel as needed. Directly investigates each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate. Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts. Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damage documentation. Maintains claim files and documents claim file activities in accordance with established procedures. Utilizes evaluation documentation tools in accordance with department guidelines. Proactively creates Claim File Analysis (CFA) for adherence to quality standards. Utilizes diary management system to ensure that all claims are handled timely. At required time intervals, evaluate liability & damages exposure. Establishes and maintains proper indemnity and expense reserves. Recommends appropriate cases for discussion at roundtable. Attends and/or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense. Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others. Applies the Company's claim quality management protocols and Best Practices to all claims; documents the rationale for any departure from applicable protocols with or without assistance. Develops and employ creative resolution strategies. Responsible for prompt and proper disposition of all claims within delegated authority. Negotiates disposition of claims with insureds and claimants or their legal representatives. Recognizes and implements alternate means of resolution. Manages litigated claims. Develops litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers. Applies litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy, Tracks and controls legal expenses to assure cost-effective resolution. Effectively and efficiently manage both allocated and unallocated loss adjustment expenses. Minimum Qualifications High School Degree or GED required. In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) are required to be obtained within three months of starting the job. Education, Work Experience, & Knowledge Bachelor's Degree preferred. Advanced level knowledge in coverage, contract interpretation, liability and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law and expert litigation management skills preferred. Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims preferred. Able to make independent decisions on most assigned cases without involvement of supervisor preferred. Thorough understanding of business line products, policy language, exclusions, ISO forms, and effective claims handling practices preferred. Job Specific Technical Skills & Competencies Analytical Thinking - Advanced Judgment/Decision Making - Advanced Communication - Advanced Negotiation - Advanced Insurance Contract Knowledge - Advanced Principles of Investigation - Advanced Value Determination - Advanced Settlement Techniques - Advanced Legal Knowledge - Advanced Medical Knowledge - Intermediate Environmental / Work Schedules / Other Operates standard office equipment - Continuously Sitting (can stand at will) - Continuously Standing - Frequently Use of Keyboards, Sporadic 10-Key - Continuously Other (List additional requirements as necessary) Incumbents who fill this position will be subject to periodic post-hire criminal background checks while employed in this position. As a condition of acceptance for the position, selected candidates for this position will be required to electronically accept the Fair Credit Reporting Act (FCRA) Disclosure Statement and Authorization included in the online employment application. You may also be subsequently asked to accept similar FCRA authorizations periodically throughout your employment with the Company. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
01/16/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Under general supervision, this position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned Specialty Liability Bodily Injury and Property Damage claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners. This job does not manage staff. Primary Job Duties & Responsibilities Directly handles assigned severity Construction GL claims. Provides quality customer service and ensures quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. Consults with Manager on use of Claim Coverage Counsel as needed. Directly investigates each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate. Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts. Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damage documentation. Maintains claim files and documents claim file activities in accordance with established procedures. Utilizes evaluation documentation tools in accordance with department guidelines. Proactively creates Claim File Analysis (CFA) for adherence to quality standards. Utilizes diary management system to ensure that all claims are handled timely. At required time intervals, evaluate liability & damages exposure. Establishes and maintains proper indemnity and expense reserves. Recommends appropriate cases for discussion at roundtable. Attends and/or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense. Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others. Applies the Company's claim quality management protocols and Best Practices to all claims; documents the rationale for any departure from applicable protocols with or without assistance. Develops and employ creative resolution strategies. Responsible for prompt and proper disposition of all claims within delegated authority. Negotiates disposition of claims with insureds and claimants or their legal representatives. Recognizes and implements alternate means of resolution. Manages litigated claims. Develops litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers. Applies litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy, Tracks and controls legal expenses to assure cost-effective resolution. Effectively and efficiently manage both allocated and unallocated loss adjustment expenses. Minimum Qualifications High School Degree or GED required. In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) are required to be obtained within three months of starting the job. Education, Work Experience, & Knowledge Bachelor's Degree preferred. Advanced level knowledge in coverage, contract interpretation, liability and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law and expert litigation management skills preferred. Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims preferred. Able to make independent decisions on most assigned cases without involvement of supervisor preferred. Thorough understanding of business line products, policy language, exclusions, ISO forms, and effective claims handling practices preferred. Job Specific Technical Skills & Competencies Analytical Thinking - Advanced Judgment/Decision Making - Advanced Communication - Advanced Negotiation - Advanced Insurance Contract Knowledge - Advanced Principles of Investigation - Advanced Value Determination - Advanced Settlement Techniques - Advanced Legal Knowledge - Advanced Medical Knowledge - Intermediate Environmental / Work Schedules / Other Operates standard office equipment - Continuously Sitting (can stand at will) - Continuously Standing - Frequently Use of Keyboards, Sporadic 10-Key - Continuously Other (List additional requirements as necessary) Incumbents who fill this position will be subject to periodic post-hire criminal background checks while employed in this position. As a condition of acceptance for the position, selected candidates for this position will be required to electronically accept the Fair Credit Reporting Act (FCRA) Disclosure Statement and Authorization included in the online employment application. You may also be subsequently asked to accept similar FCRA authorizations periodically throughout your employment with the Company. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
About NYC Health + Hospitals MetroPlus Health Plan provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus' network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life. Position Overview The primary function of the Customer Success Manager is to enable our customers to get the most out of our service offerings across all Lines of Business. This position requires an individual with a natural drive and curiosity for towards customer behavior and engagement. This position will work directly and collaboratively across all MetroPlus departments and with Provider Groups/Facilities. The candidate will have experience working in matrixed environments and with cross-functional teams and will have the ability to influence at different levels of the organization. Job Description * Lead the implementation of Customer Experience initiatives such as onboarding, retention and maintenance * Develop an understanding of what enables customer adoption of solutions and drive customer engagement * Support the Senior Director as needed in trending and management of complaints & grievances handling, mapping customer flows, benchmarking * Support the Senior Director in developing the Key Performance Indicators across different parts of the organization. Coordinating KPI measurement, monitoring and trending cross-functionally * Monitor for adverse trends, recommend modifications and corrective actions. Develop interim data collection mechanisms to track performance. * Develop the appropriate mechanism to collect customer experience metrics internally and externally * Develop measurement mechanism for customer solutions impact. * Partner with the Member Experience Operations team to gather input and insight based on interactions and synthesize for continuous performance improvement * Partner on innovation opportunities and projects in the organization * Work cross-functionally across the organization on customer journey mapping initiatives * Deliver customer success solutions such as onboarding solutions, mapping * Monitor customer usage patterns to identify potential problems * Implement customer success initiatives with different parts of the organization * Liaise with all customer interfacing organizations- Quality management, utilization management, care management, customer service, to ensure that there is a clear alignment on customer experience goals across the organization * Cross functional partnership across different customer experience project implementations * Support the training team with input into training programs as needed * Participate in relevant committees and work groups; make presentations, prepare reports, data or other materials for committee presentation. * Participate in special projects as needed. Minimum Qualifications * Bachelor's Degree in Biological Sciences, Psychology or similar * Advanced Degree preferred * 5-7 years experience in customer solutions, marketing, market research or similar * Curious about the customer and their needs and willing to develop an iterative learning mindset * Strong ability to drive projects and build relationships in the organization * Ability to articulate vision and customer needs to peers * Background in UX or design thinking experience preferred * Understanding of market research and analytics and ability to translate to initiatives and action * Understanding of behavioral science and developing strategy preferred but not required * Must have strong working knowledge of Microsoft Office applications including Word, Excel, Access and PowerPoint. * Experience with relational databases applications (MS Access, SAS, R) strongly preferred. Ability to lead others on large scale, complex, highly visible projects. * Solid analytical skills paired with strong attention to detail. Uses rigorous logic and methods to solve difficult problems with effective solutions. Professional Competencies * Integrity and Trust * Customer Focus * Functional/Technical skills * Written/Oral Communication
01/16/2021
Full time
About NYC Health + Hospitals MetroPlus Health Plan provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus' network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life. Position Overview The primary function of the Customer Success Manager is to enable our customers to get the most out of our service offerings across all Lines of Business. This position requires an individual with a natural drive and curiosity for towards customer behavior and engagement. This position will work directly and collaboratively across all MetroPlus departments and with Provider Groups/Facilities. The candidate will have experience working in matrixed environments and with cross-functional teams and will have the ability to influence at different levels of the organization. Job Description * Lead the implementation of Customer Experience initiatives such as onboarding, retention and maintenance * Develop an understanding of what enables customer adoption of solutions and drive customer engagement * Support the Senior Director as needed in trending and management of complaints & grievances handling, mapping customer flows, benchmarking * Support the Senior Director in developing the Key Performance Indicators across different parts of the organization. Coordinating KPI measurement, monitoring and trending cross-functionally * Monitor for adverse trends, recommend modifications and corrective actions. Develop interim data collection mechanisms to track performance. * Develop the appropriate mechanism to collect customer experience metrics internally and externally * Develop measurement mechanism for customer solutions impact. * Partner with the Member Experience Operations team to gather input and insight based on interactions and synthesize for continuous performance improvement * Partner on innovation opportunities and projects in the organization * Work cross-functionally across the organization on customer journey mapping initiatives * Deliver customer success solutions such as onboarding solutions, mapping * Monitor customer usage patterns to identify potential problems * Implement customer success initiatives with different parts of the organization * Liaise with all customer interfacing organizations- Quality management, utilization management, care management, customer service, to ensure that there is a clear alignment on customer experience goals across the organization * Cross functional partnership across different customer experience project implementations * Support the training team with input into training programs as needed * Participate in relevant committees and work groups; make presentations, prepare reports, data or other materials for committee presentation. * Participate in special projects as needed. Minimum Qualifications * Bachelor's Degree in Biological Sciences, Psychology or similar * Advanced Degree preferred * 5-7 years experience in customer solutions, marketing, market research or similar * Curious about the customer and their needs and willing to develop an iterative learning mindset * Strong ability to drive projects and build relationships in the organization * Ability to articulate vision and customer needs to peers * Background in UX or design thinking experience preferred * Understanding of market research and analytics and ability to translate to initiatives and action * Understanding of behavioral science and developing strategy preferred but not required * Must have strong working knowledge of Microsoft Office applications including Word, Excel, Access and PowerPoint. * Experience with relational databases applications (MS Access, SAS, R) strongly preferred. Ability to lead others on large scale, complex, highly visible projects. * Solid analytical skills paired with strong attention to detail. Uses rigorous logic and methods to solve difficult problems with effective solutions. Professional Competencies * Integrity and Trust * Customer Focus * Functional/Technical skills * Written/Oral Communication
The Travelers Companies, Inc.
Hartford, Connecticut
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Under general direction, responsible for the profitability, growth and retention of assigned book of business within a territory that is consistent with overall business line objectives. Marketing and underwriting responsibilities typically include: Underwriting new and renewal business on complex accounts. As a representative of the company, market to and develop relationships with agents and brokers. Working with other business units as appropriate to support market penetration objectives and seeking out cross-sell opportunities. Independently manages assigned territory and book of business, including more complex accounts. Takes a portfolio view of their book of business to manage profitability. Routinely sought out by others as a resource; coaches less experienced employees. Seen as a role model and/or informal leader by other Account Executives in all aspects of the job. The incumbent in this job does not manage others. Primary Job Duties & Responsibilities Underwriting and Pricing: Underwrites primarily complex accounts and risks and considers different approaches toward risks to maximize profitability (e.g., pricing, retention, endorsements, limits, indemnity, security). In support of business objectives, uses good judgment in making decisions within own underwriting authority and may provide input on more complex accounts. Initiates collaborative discussions. Distribution and Agency Management: Effectively manages assigned agents/brokers by developing and maintaining relationships to write and retain accounts consistent with business unit appetite. Frequently meets with agents/brokers and insureds in order to build and maintain business relationship. Sales: With an increased level of independence, uses a consultative marketing / sales culture and successfully employs consultative selling approach to market products to agents and brokers. Identifies and captures new business opportunities and effectively cross sells market segment and Travelers products/businesses. Develops agency sales/business plan and frequently partners with MD to develop region/group sales plan. May lead underwriting/agency meetings. May attend industry events. Negotiation: Negotiates complex deals without guidance. Executes Strategy and Drives Results: With an increased level of independence, develops and executes on a plan to meet business objectives. Anticipates and identifies complex underwriting/marketing problems, thoroughly analyzes available information and makes timely practical decisions. Business Planning and Collaboration: Fosters collaboration within the business unit and across the enterprise. Seeks enterprise-wide solutions to business problems. Assists less experienced employees when appropriate. Leading Others: In addition to leading self, may coach other staff members. Participates in the training of less experienced Account Executives. Develops others and takes initiative for personal development. Other duties as assigned. Minimum Qualifications 4 years of Account Executive/ underwriting experience required. Education, Work Experience, & Knowledge Bachelor degree preferred. In some lines of business, relevant agent/broker experience may be appropriate. Typically has 6-8 years of relevant Account Executive experience. Previous large property underwriting experience preferred. Industry/Business Knowledge : Understands industry business operations and work methods, critical business issues and financial drivers that affect the region and local office. Demonstrates an understanding of the local insurance marketplace and effectively uses that knowledge to the Company's advantage; continuously seeks out local market insight; is routinely sought out by others as a knowledge resource; coaches / mentors less experienced employees on an ongoing basis. Product Knowledge : Understands organizational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work activities. Uses acquired skills and knowledge to assist less experienced employees. Routinely sought out by others as a knowledge resource. Licensing or Certificates Valid drivers license or alternate means of personal transportation. CPCU designation preferred in some lines of business. Job Specific Technical Skills & Competencies Business Perspective: Uses knowledge of internal and external factors impacting the property & casualty industry to make decisions Analytical Thinking/Financial Acumen: Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making Understands and uses financial information, tools and expense management principles to accomplish day-to-day work and maximize profitability. Relationship Management: Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
01/16/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Under general direction, responsible for the profitability, growth and retention of assigned book of business within a territory that is consistent with overall business line objectives. Marketing and underwriting responsibilities typically include: Underwriting new and renewal business on complex accounts. As a representative of the company, market to and develop relationships with agents and brokers. Working with other business units as appropriate to support market penetration objectives and seeking out cross-sell opportunities. Independently manages assigned territory and book of business, including more complex accounts. Takes a portfolio view of their book of business to manage profitability. Routinely sought out by others as a resource; coaches less experienced employees. Seen as a role model and/or informal leader by other Account Executives in all aspects of the job. The incumbent in this job does not manage others. Primary Job Duties & Responsibilities Underwriting and Pricing: Underwrites primarily complex accounts and risks and considers different approaches toward risks to maximize profitability (e.g., pricing, retention, endorsements, limits, indemnity, security). In support of business objectives, uses good judgment in making decisions within own underwriting authority and may provide input on more complex accounts. Initiates collaborative discussions. Distribution and Agency Management: Effectively manages assigned agents/brokers by developing and maintaining relationships to write and retain accounts consistent with business unit appetite. Frequently meets with agents/brokers and insureds in order to build and maintain business relationship. Sales: With an increased level of independence, uses a consultative marketing / sales culture and successfully employs consultative selling approach to market products to agents and brokers. Identifies and captures new business opportunities and effectively cross sells market segment and Travelers products/businesses. Develops agency sales/business plan and frequently partners with MD to develop region/group sales plan. May lead underwriting/agency meetings. May attend industry events. Negotiation: Negotiates complex deals without guidance. Executes Strategy and Drives Results: With an increased level of independence, develops and executes on a plan to meet business objectives. Anticipates and identifies complex underwriting/marketing problems, thoroughly analyzes available information and makes timely practical decisions. Business Planning and Collaboration: Fosters collaboration within the business unit and across the enterprise. Seeks enterprise-wide solutions to business problems. Assists less experienced employees when appropriate. Leading Others: In addition to leading self, may coach other staff members. Participates in the training of less experienced Account Executives. Develops others and takes initiative for personal development. Other duties as assigned. Minimum Qualifications 4 years of Account Executive/ underwriting experience required. Education, Work Experience, & Knowledge Bachelor degree preferred. In some lines of business, relevant agent/broker experience may be appropriate. Typically has 6-8 years of relevant Account Executive experience. Previous large property underwriting experience preferred. Industry/Business Knowledge : Understands industry business operations and work methods, critical business issues and financial drivers that affect the region and local office. Demonstrates an understanding of the local insurance marketplace and effectively uses that knowledge to the Company's advantage; continuously seeks out local market insight; is routinely sought out by others as a knowledge resource; coaches / mentors less experienced employees on an ongoing basis. Product Knowledge : Understands organizational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work activities. Uses acquired skills and knowledge to assist less experienced employees. Routinely sought out by others as a knowledge resource. Licensing or Certificates Valid drivers license or alternate means of personal transportation. CPCU designation preferred in some lines of business. Job Specific Technical Skills & Competencies Business Perspective: Uses knowledge of internal and external factors impacting the property & casualty industry to make decisions Analytical Thinking/Financial Acumen: Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making Understands and uses financial information, tools and expense management principles to accomplish day-to-day work and maximize profitability. Relationship Management: Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
Note* - This is an IT staffing sales/consulting/business development role so please apply only if you have experience related to it. About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest-growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business and IT challenges of our global clients. Client Account Manager - IT Staffing VLink has an opening for an experienced IT Staffing Account Manager to join our sales team. This is a Individual Contributor role and will be responsible for expanding existing client base, maintaining customer relationships and delivery, and identifying & developing new accounts. Experience & Skills Needed for this Position: 3-5+ years of experience in IT staffing sales (temp./temp-to-hire/direct hire) Prior experience in IT recruitment (min 1-2 years preferred) Working knowledge of information technology skills such as software development, data management, testing/QA, business intelligence, network security & systems infrastructure Proven experience prospecting new leads, client facing/relationships, scheduling meetings, presenting to clients and gathering requirements. Proficient in using MS Office suite. Strong interpersonal and communication (verbal & written) skills. Responsibilities: Effectively sell information technology staffing solutions to new and existing clients Acquire and develop new customers and accounts, and increase established business Work closely with VLink Account Managers and Recruiters to fill customer requirements Have a strong work ethic Be a self-starter and self-engaged Have a passion for the staffing industry and have a desire to help people reach their career goals Possess the career drive and goals to establish oneself as a sought-after staffing industry subject matter expert Employment Practices: EEO, ADA, FMLA Compliant VLink is an equal opportunity employer. At VLink, we are committed to embracing diversity, multiculturalism, and inclusion. VLink does not discriminate on the basis of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All aspects of employment including the decision to hire, promote, or discharge, will be decided on the basis of qualifications, merit, performance, and business needs. - provided by Dice
01/16/2021
Full time
Note* - This is an IT staffing sales/consulting/business development role so please apply only if you have experience related to it. About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest-growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business and IT challenges of our global clients. Client Account Manager - IT Staffing VLink has an opening for an experienced IT Staffing Account Manager to join our sales team. This is a Individual Contributor role and will be responsible for expanding existing client base, maintaining customer relationships and delivery, and identifying & developing new accounts. Experience & Skills Needed for this Position: 3-5+ years of experience in IT staffing sales (temp./temp-to-hire/direct hire) Prior experience in IT recruitment (min 1-2 years preferred) Working knowledge of information technology skills such as software development, data management, testing/QA, business intelligence, network security & systems infrastructure Proven experience prospecting new leads, client facing/relationships, scheduling meetings, presenting to clients and gathering requirements. Proficient in using MS Office suite. Strong interpersonal and communication (verbal & written) skills. Responsibilities: Effectively sell information technology staffing solutions to new and existing clients Acquire and develop new customers and accounts, and increase established business Work closely with VLink Account Managers and Recruiters to fill customer requirements Have a strong work ethic Be a self-starter and self-engaged Have a passion for the staffing industry and have a desire to help people reach their career goals Possess the career drive and goals to establish oneself as a sought-after staffing industry subject matter expert Employment Practices: EEO, ADA, FMLA Compliant VLink is an equal opportunity employer. At VLink, we are committed to embracing diversity, multiculturalism, and inclusion. VLink does not discriminate on the basis of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All aspects of employment including the decision to hire, promote, or discharge, will be decided on the basis of qualifications, merit, performance, and business needs. - provided by Dice
Microsoft 365 Technology Manager Apply now Date: Dec 14, 2020 Location: Marlborough, MA, US Company: TJX Companies, Inc. Discovery is at the core of everything we do - whether it's a great value, incredible style, or building long-lasting partnerships with people around the world. That's what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you. Posting Notes: Marlborough || MA What you'll discover Inclusive culture and career growth opportunities Global IT Organization which collaborates across U.S., Canada, Europe and Australia, click here to learn more Challenging, collaborative, and team-based environment What you'll do Enterprise Desktop and Collaboration Services (EDCS) at TJX; plan, build and support enterprise technologies and services that enable our associates to be productive, collaborate seamlessly, communicate effectively in the office, at home or on the go; this ranges from laptops and tablets through to cellular phones and printers, Microsoft Teams and Outlook through to digital signage, Video Conference and call center telephony - a HUGE range of critical products and services! We are looking for a motivated and experienced Technical Manager who has Service Ownership experience with the Microsoft 365 Platform. As a M365 Service Owner, you are expected to be accountable, committed to continual improvement, be contextually aware, operationally pessimistic and partner with Product Management, Architecture, Security and other shared functions. Good services have instantiated system designs, traceability to functional and non-functional requirements, exceed service level, have defined and applied roadmaps, business continuity plans and meet all standards and policies (to name a few). This service which is consumed by thousands of associates across the enterprise enabling productivity, collaboration and communication is a critical to the success of TJX. Managing, developing and building a talent pipeline of Engineers is how we achieve the work we do, operating within an agile framework of sprints and Kanban flow boards and sourced service management. You will have line management responsibilities for up to 15 direct reports and be a leader who is comfortable working as part of a team, with matrixed management experience and a passion for services which put the associate first and focus on value. commercial experience evaluating the external market, building business cases and managing TCO/RFP processes in conjunction with procurement and legal teams. fiscal budget responsibilities and build technical and commercial strategies around your owned services. What you'll need Our team is looking for people who put our internal customers first, are passionate about delivering value without compromising associate experiences, not afraid to try new things in order to seek improvements and 100% outcome focused. Our teams span multiple time zones and cultures, so inclusivity is a must, working within and developing a diverse team through inclusive behaviors is expected. Critical skills: 5+ years of Technical Management experience which includes 1-3 years Leadership Experience 3+ years of Microsoft exchange, 365 platform experience Microsoft Certification & Non-Microsoft productivity platform experience highly desirable Outstanding influencing & communication skills Excellent organization skills Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. We care about our culture, but we also prioritize the tangible stuff - competitive pay, great benefits, and a great group of people. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Marlborough || MA Nearest Major Market: Boston
01/16/2021
Full time
Microsoft 365 Technology Manager Apply now Date: Dec 14, 2020 Location: Marlborough, MA, US Company: TJX Companies, Inc. Discovery is at the core of everything we do - whether it's a great value, incredible style, or building long-lasting partnerships with people around the world. That's what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you. Posting Notes: Marlborough || MA What you'll discover Inclusive culture and career growth opportunities Global IT Organization which collaborates across U.S., Canada, Europe and Australia, click here to learn more Challenging, collaborative, and team-based environment What you'll do Enterprise Desktop and Collaboration Services (EDCS) at TJX; plan, build and support enterprise technologies and services that enable our associates to be productive, collaborate seamlessly, communicate effectively in the office, at home or on the go; this ranges from laptops and tablets through to cellular phones and printers, Microsoft Teams and Outlook through to digital signage, Video Conference and call center telephony - a HUGE range of critical products and services! We are looking for a motivated and experienced Technical Manager who has Service Ownership experience with the Microsoft 365 Platform. As a M365 Service Owner, you are expected to be accountable, committed to continual improvement, be contextually aware, operationally pessimistic and partner with Product Management, Architecture, Security and other shared functions. Good services have instantiated system designs, traceability to functional and non-functional requirements, exceed service level, have defined and applied roadmaps, business continuity plans and meet all standards and policies (to name a few). This service which is consumed by thousands of associates across the enterprise enabling productivity, collaboration and communication is a critical to the success of TJX. Managing, developing and building a talent pipeline of Engineers is how we achieve the work we do, operating within an agile framework of sprints and Kanban flow boards and sourced service management. You will have line management responsibilities for up to 15 direct reports and be a leader who is comfortable working as part of a team, with matrixed management experience and a passion for services which put the associate first and focus on value. commercial experience evaluating the external market, building business cases and managing TCO/RFP processes in conjunction with procurement and legal teams. fiscal budget responsibilities and build technical and commercial strategies around your owned services. What you'll need Our team is looking for people who put our internal customers first, are passionate about delivering value without compromising associate experiences, not afraid to try new things in order to seek improvements and 100% outcome focused. Our teams span multiple time zones and cultures, so inclusivity is a must, working within and developing a diverse team through inclusive behaviors is expected. Critical skills: 5+ years of Technical Management experience which includes 1-3 years Leadership Experience 3+ years of Microsoft exchange, 365 platform experience Microsoft Certification & Non-Microsoft productivity platform experience highly desirable Outstanding influencing & communication skills Excellent organization skills Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. We care about our culture, but we also prioritize the tangible stuff - competitive pay, great benefits, and a great group of people. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Marlborough || MA Nearest Major Market: Boston
Jaguar Land Rover North Haven
North Haven, Connecticut
Executive Auto Group is one of Connecticut's largest automotive retailers in the area. We are committed to providing an exceptional customer experience and we know that starts with our most valuable resource - our employees. We have a great work environment, great people, and great benefits. If you are looking for a challenging yet rewarding position with a large and growing team and a company that cares about their customers and their employees, Executive is the only group to join! Are you looking for a new opportunity and chance to grow your career? We provide a great learning environment for Technicians with continuing education and hands-on training. Available Positions: Experienced Service Technician Master Service Technician Technician Specific Benefits . Shop equipped with the newest technology * Uniforms provided. Discounts on products and services * Highly productive shop. Career advancement opportunities, promote from within * ASE and state inspection certification reimbursement and all training expenses paid to further your career * Continued education, manufacturer hands on and web-based training * Clean and professional work environment * Competitive wages Additional Benefits We Offer . Medical, Dental & Vision Insurance * 401k Program. Professional/Respectful Work Environment * Advancement Opportunities. Ongoing Training & Development * Paid Time off/Vacation. Flexible Work Schedule * Excellent compensation plans with bonuses/incentives * Employee vehicle purchase plans. Discounts on products and services. Health & Wellness Service Technician Responsibilities. Perform work specified on the repair order with efficiency and in accordance with dealership * Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment * Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. * Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs * Execute repairs under warranty to manufacturer specifications Qualifications. Previous experience at an automotive dealership * Strong understanding of the service drive * Years of experience vary per position * High school diploma or equivalent. Dexterity, requiring a steady hand, excellent hand-eye coordination * Mechanical and troubleshooting skills * Excellent customer service skills. Basic computer competencies * Positive, friendly attitude, along with a customer service mentality * Enjoy working in a fast-paced environment * Team player with ability to collaborate with others effectively * Ability to learn new technology, repair and service procedures and specifications * Able to operate electronic diagnostic equipment * Valid driver's license and clean driving record * Willing to submit to pre-employment drug screen and background check * Strong Diagnostic Skills. Electrical Experience Required We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.Hireology . Keywords: Automotive Technician, Location: North Haven, CT - 06473
01/16/2021
Full time
Executive Auto Group is one of Connecticut's largest automotive retailers in the area. We are committed to providing an exceptional customer experience and we know that starts with our most valuable resource - our employees. We have a great work environment, great people, and great benefits. If you are looking for a challenging yet rewarding position with a large and growing team and a company that cares about their customers and their employees, Executive is the only group to join! Are you looking for a new opportunity and chance to grow your career? We provide a great learning environment for Technicians with continuing education and hands-on training. Available Positions: Experienced Service Technician Master Service Technician Technician Specific Benefits . Shop equipped with the newest technology * Uniforms provided. Discounts on products and services * Highly productive shop. Career advancement opportunities, promote from within * ASE and state inspection certification reimbursement and all training expenses paid to further your career * Continued education, manufacturer hands on and web-based training * Clean and professional work environment * Competitive wages Additional Benefits We Offer . Medical, Dental & Vision Insurance * 401k Program. Professional/Respectful Work Environment * Advancement Opportunities. Ongoing Training & Development * Paid Time off/Vacation. Flexible Work Schedule * Excellent compensation plans with bonuses/incentives * Employee vehicle purchase plans. Discounts on products and services. Health & Wellness Service Technician Responsibilities. Perform work specified on the repair order with efficiency and in accordance with dealership * Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment * Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. * Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs * Execute repairs under warranty to manufacturer specifications Qualifications. Previous experience at an automotive dealership * Strong understanding of the service drive * Years of experience vary per position * High school diploma or equivalent. Dexterity, requiring a steady hand, excellent hand-eye coordination * Mechanical and troubleshooting skills * Excellent customer service skills. Basic computer competencies * Positive, friendly attitude, along with a customer service mentality * Enjoy working in a fast-paced environment * Team player with ability to collaborate with others effectively * Ability to learn new technology, repair and service procedures and specifications * Able to operate electronic diagnostic equipment * Valid driver's license and clean driving record * Willing to submit to pre-employment drug screen and background check * Strong Diagnostic Skills. Electrical Experience Required We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.Hireology . Keywords: Automotive Technician, Location: North Haven, CT - 06473
A career within Data and Analytics Technology services, will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Develop new skills outside of comfort zone. Act to resolve issues which prevent the team working effectively. Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. Address sub-standard work or work that does not meet firm's/client's expectations. Use data and insights to inform conclusions and support decision-making. Develop a point of view on key global trends, and how they impact clients. Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. Simplify complex messages, highlighting and summarising key points. Uphold the firm's code of ethics and business conduct. Knowledge Preferred: Demonstrates extensive knowledge and/or a proven record of success as a functional team member assisting clients in the consultation, design implementation and support of technical solutions and improving business processes, including the following areas: - Pharmaceutical wholesaler and manufacturer experience with an understanding of industry trends within generics, specialty and branded products; - Pricing and profitability strategy, price setting, and innovative contracting; - Contracting, rebate and customer deal modelling for the US market; - Revenue management, contracting strategies and customer compliance; - Price waterfall components that examines buy side and sell side influences; - Formulary management understanding and manufacturer considerations for prime formulary positioning; - Pricing across various channels and strategies such as cost plus, strategic pricing, channel pricing, net pricing, price optimization and customer segmentation; - Pricing, contracting, and/or managed markets organizational and governance design; - Statistical Analysis and Techniques; - Customer, Product and Pricing Analysis; - Business and Operations Analysis within pricing, sales, operations, or opportunity identification analysis using quantitative techniques; and, - Visualization techniques and tools, advanced analytics techniques (regression, simulation, etc.). - Need to have Pricing & Contracting; Vendova, Pros, or Price FX systems exp. - If have Gross to Net exp.; Model N, Revitas, BPI or Davizta systems exp. - If have Value Based Pricing exp.; Model N, Revistas, BPI or Vistex systems exp. Skills Preferred: Demonstrates extensive abilities and/or a proven record of success in the following areas: - Designing, building, testing and deploying technical solutions across various applications, including assisting with technical efforts that involve the development, design, implementation and support of business processes; - Participating actively in client discussions and meetings; - Communicating a broad range of Firm services; - Managing engagements including preparing concise and accurate documents and balancing project economics management with the occurrence of unanticipated issues; - Creating a positive environment by monitoring workloads of the team while meeting client expectations and respecting the work-life quality of team member; and, - Writing, communicating, facilitating, and presenting cogently for all levels of industry audiences, clients and internal staff and management, which includes whitepapers, studies and client briefings. Minimum Year(s) of Experience: 5+ years of Client Facing External Consulting experience having served Pharmaceutical clientele. Minimum Degree Required: Bachelor's degree, Helpful to have Masters degree (but not required). All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
01/16/2021
Full time
A career within Data and Analytics Technology services, will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Develop new skills outside of comfort zone. Act to resolve issues which prevent the team working effectively. Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. Address sub-standard work or work that does not meet firm's/client's expectations. Use data and insights to inform conclusions and support decision-making. Develop a point of view on key global trends, and how they impact clients. Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. Simplify complex messages, highlighting and summarising key points. Uphold the firm's code of ethics and business conduct. Knowledge Preferred: Demonstrates extensive knowledge and/or a proven record of success as a functional team member assisting clients in the consultation, design implementation and support of technical solutions and improving business processes, including the following areas: - Pharmaceutical wholesaler and manufacturer experience with an understanding of industry trends within generics, specialty and branded products; - Pricing and profitability strategy, price setting, and innovative contracting; - Contracting, rebate and customer deal modelling for the US market; - Revenue management, contracting strategies and customer compliance; - Price waterfall components that examines buy side and sell side influences; - Formulary management understanding and manufacturer considerations for prime formulary positioning; - Pricing across various channels and strategies such as cost plus, strategic pricing, channel pricing, net pricing, price optimization and customer segmentation; - Pricing, contracting, and/or managed markets organizational and governance design; - Statistical Analysis and Techniques; - Customer, Product and Pricing Analysis; - Business and Operations Analysis within pricing, sales, operations, or opportunity identification analysis using quantitative techniques; and, - Visualization techniques and tools, advanced analytics techniques (regression, simulation, etc.). - Need to have Pricing & Contracting; Vendova, Pros, or Price FX systems exp. - If have Gross to Net exp.; Model N, Revitas, BPI or Davizta systems exp. - If have Value Based Pricing exp.; Model N, Revistas, BPI or Vistex systems exp. Skills Preferred: Demonstrates extensive abilities and/or a proven record of success in the following areas: - Designing, building, testing and deploying technical solutions across various applications, including assisting with technical efforts that involve the development, design, implementation and support of business processes; - Participating actively in client discussions and meetings; - Communicating a broad range of Firm services; - Managing engagements including preparing concise and accurate documents and balancing project economics management with the occurrence of unanticipated issues; - Creating a positive environment by monitoring workloads of the team while meeting client expectations and respecting the work-life quality of team member; and, - Writing, communicating, facilitating, and presenting cogently for all levels of industry audiences, clients and internal staff and management, which includes whitepapers, studies and client briefings. Minimum Year(s) of Experience: 5+ years of Client Facing External Consulting experience having served Pharmaceutical clientele. Minimum Degree Required: Bachelor's degree, Helpful to have Masters degree (but not required). All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
STRATEGIC STAFFING SOLUTIONS HAS AN OPENING! Strategic Staffing Solutions (S3) is currently looking for a Infrastructure Engineer consultant for a contract opening with one of our largest clients located in Windsor, CT/ REMOTE to start! This is a Contract Opportunity with our company that MUST be worked on a W2 ONLY, NO visa sponsorship or C2C eligibility for this position . The details are below. Infrastructure Engineer Role Summary This role helps support operation and performance of the Client's enterprise network, voice, and contact center infrastructure. This position will provide support on incidents in the environment and also help with problem resolution for the network, voice, and contact center infrastructure within the Enterprise. This position will ensure high quality service delivery through responsiveness to incidents, crisis management, and adherence to service levels and network improvement initiatives. Specific areas of responsibility are: * Perform monitoring and event management support for network, voice, and contact center systems and infrastructure * Perform initial investigation and triage for alerts and events * Perform escalation of incidents to higher tier support groups, vendors, and other support staff based on NOC process when unable to resolve the incident * Provide technical support on incident calls * Accurately log and document NOC incidents in Service Now ticketing system * Identify opportunities for improvement in the monitoring and event management tools and processes * Provide planning and vendor oversight for network change activity * Report key performance metrics to management Requirements: * Bachelors' Degree in Computer Science or a related discipline and at least 3 years' experience in network or voice infrastructure or its equivalent in education and work experience * Prior experience with a large enterprise network, preferably in the healthcare sector * Experience with Cisco networking * Experience with Cisco Call Manager and Cisco Unity a plus * Experience with F5 load balancers to include the GTM and LTM platforms a plus * Experience with Cisco ASA and Palo Alto firewalls a plus * Experience in configuration & operation of network management instruments such as SNMP, SYSLOG, NetFlow, etc. * Experience with packet capture tools such as, Wireshark, and tcpdump * Experience with Python or scripting is a plus * Well versed in crisis management and root cause analysis techniques * Previous experience in vendor management preferred * Experience working in a team-oriented, collaborative environment * Proven analytical and problem-solving abilities * Strong interpersonal, written, and oral communication skills * Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations * Highly self-motivated and directed * Strong organizational skills * Keen attention to detail * Strong customer service orientation How to Apply : send resume and contact information to Patrick Gudknecht , Sourcing Specialist, at . The S 3 Difference Strategic Staffing Solutions (S3) prides itself on being an international IT Staffing and Solutions company with 28 years' of experience recruiting and managing exceptional IT and Business consultants for customers in the Financial, Energy, Public Sector and Retail Distribution industries. A privately held, financially strong, woman-owned company, S3 is a full service IT firm, with 24 major market locations in the U.S The global mission of S 3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities. The four pillars of our company are to: * Set the bar high for what a company should do * Create jobs * Offer people an opportunity to succeed and change their station in life * Improve the communities where we live and work through volunteering and charitable giving As an S3 employee, you're eligible for a full benefits package that may include: * Medical Insurance * Dental Insurance * Vision Insurance * 401(k) Plan * Vacation Package * Life & Disability Insurance Plans
01/16/2021
Full time
STRATEGIC STAFFING SOLUTIONS HAS AN OPENING! Strategic Staffing Solutions (S3) is currently looking for a Infrastructure Engineer consultant for a contract opening with one of our largest clients located in Windsor, CT/ REMOTE to start! This is a Contract Opportunity with our company that MUST be worked on a W2 ONLY, NO visa sponsorship or C2C eligibility for this position . The details are below. Infrastructure Engineer Role Summary This role helps support operation and performance of the Client's enterprise network, voice, and contact center infrastructure. This position will provide support on incidents in the environment and also help with problem resolution for the network, voice, and contact center infrastructure within the Enterprise. This position will ensure high quality service delivery through responsiveness to incidents, crisis management, and adherence to service levels and network improvement initiatives. Specific areas of responsibility are: * Perform monitoring and event management support for network, voice, and contact center systems and infrastructure * Perform initial investigation and triage for alerts and events * Perform escalation of incidents to higher tier support groups, vendors, and other support staff based on NOC process when unable to resolve the incident * Provide technical support on incident calls * Accurately log and document NOC incidents in Service Now ticketing system * Identify opportunities for improvement in the monitoring and event management tools and processes * Provide planning and vendor oversight for network change activity * Report key performance metrics to management Requirements: * Bachelors' Degree in Computer Science or a related discipline and at least 3 years' experience in network or voice infrastructure or its equivalent in education and work experience * Prior experience with a large enterprise network, preferably in the healthcare sector * Experience with Cisco networking * Experience with Cisco Call Manager and Cisco Unity a plus * Experience with F5 load balancers to include the GTM and LTM platforms a plus * Experience with Cisco ASA and Palo Alto firewalls a plus * Experience in configuration & operation of network management instruments such as SNMP, SYSLOG, NetFlow, etc. * Experience with packet capture tools such as, Wireshark, and tcpdump * Experience with Python or scripting is a plus * Well versed in crisis management and root cause analysis techniques * Previous experience in vendor management preferred * Experience working in a team-oriented, collaborative environment * Proven analytical and problem-solving abilities * Strong interpersonal, written, and oral communication skills * Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations * Highly self-motivated and directed * Strong organizational skills * Keen attention to detail * Strong customer service orientation How to Apply : send resume and contact information to Patrick Gudknecht , Sourcing Specialist, at . The S 3 Difference Strategic Staffing Solutions (S3) prides itself on being an international IT Staffing and Solutions company with 28 years' of experience recruiting and managing exceptional IT and Business consultants for customers in the Financial, Energy, Public Sector and Retail Distribution industries. A privately held, financially strong, woman-owned company, S3 is a full service IT firm, with 24 major market locations in the U.S The global mission of S 3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities. The four pillars of our company are to: * Set the bar high for what a company should do * Create jobs * Offer people an opportunity to succeed and change their station in life * Improve the communities where we live and work through volunteering and charitable giving As an S3 employee, you're eligible for a full benefits package that may include: * Medical Insurance * Dental Insurance * Vision Insurance * 401(k) Plan * Vacation Package * Life & Disability Insurance Plans
Clearly, a career worth looking into. MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. We are seeking an Eyewear Consultant to analyze prescriptions and make recommendations to provide the highest quality vision care to our patients. You will fit, measure and adjust eyeglasses from our wide selection of stylish eyewear to exceed our patients' needs and expectations, and problem solve any difficulty a patient may experience regarding vision care. Requirements: 1-3 years of related experience within a similar office environment AA or BA/BS in related field desired Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends Strong communication skills with the proven ability to manage priorities in a fast paced, entrepreneurial environment Ability to multi-task and ensure patient commitments/deadlines are met Proficiency in utilization of automated equipment and systems standard to the optometry industry At MyEyeDr. it's not just business, it's personal! An equal opportunity employer Other details Pay Type Hourly
01/15/2021
Full time
Clearly, a career worth looking into. MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. We are seeking an Eyewear Consultant to analyze prescriptions and make recommendations to provide the highest quality vision care to our patients. You will fit, measure and adjust eyeglasses from our wide selection of stylish eyewear to exceed our patients' needs and expectations, and problem solve any difficulty a patient may experience regarding vision care. Requirements: 1-3 years of related experience within a similar office environment AA or BA/BS in related field desired Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends Strong communication skills with the proven ability to manage priorities in a fast paced, entrepreneurial environment Ability to multi-task and ensure patient commitments/deadlines are met Proficiency in utilization of automated equipment and systems standard to the optometry industry At MyEyeDr. it's not just business, it's personal! An equal opportunity employer Other details Pay Type Hourly
The Travelers Companies, Inc.
Hartford, Connecticut
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Travelers Business Insurance is looking for a 2VP of Architecture to lead data and information architecture within the BI Data & Analytics Value Stream. The responsibilities for this position are both broad in scope and strategic in focus requiring an innovative and influential senior architecture leader. The incumbent will have direct responsibility for managing the BI information architecture domain while driving the future architectural direction for information, data and analytics while ensuring alignment with our business strategy as well as our enterprise technology strategies. This senior leadership position will report directly to the BI Chief Architect acting as a key leader within the Analytics VS leadership team working closely with the business and technology leadership team to pave our path to the future. The ideal candidate will have deep experience in modern, agile architecture patterns, practices and methods. In addition, the individual will have deep technology experience in Cloud Computing, Artificial Intelligence, Predictive Analytics and Data Management/Ops technologies. The candidate will build and maintain relationships with senior business and technology leaders across travelers in addition to easily interact and provide guidance to Data Engineers, Developers and Architects. Primary Job Duties & Responsibilities Deep experience in strategic data & analytics architectures and technologies such Data Lake Patterns/technologies, Advanced Analytics, Machine Learning and Artificial intelligence. Strong understanding and practical experience with modern cloud computing patterns, practices, methods and architectures. Implementation experience with Cloud compute platforms AWS/Azure/GCP and technologies such as Docker, ECS, Kubernetes, EKS and OpenShift. Candidate must be able to apply a broad range of architecture and leadership skills, rather than having deep strength in any one architecture discipline. Leadership and managerial experience to manage, coach and mentor team of senior architects; Responsible for developing architecture talent and competency. Constantly developing knowledge of new and emerging technologies while assessing value to the organization; Skilled at presenting and communicating complex information to senior leaders, peers as well as developers, engineers and architects across travelers. Ability to navigate large organization, build and maintain influential relationships; Ability to drive alignment and decision making across team and organization boundaries. Minimum Qualifications High School diploma or equivalent required. 8 years of experience in enterprise, application, and/or information architecture required. 5 years of experience managing others and/or technical teams. Education, Work Experience, & Knowledge Bachelor's degree in a related field preferred. 10 years of experience in enterprise, application, and/or information architecture preferred. 8 years of experience managing others and/or technical teams. Job Specific Technical Skills & Competencies WEB Technologies: Development platforms (.NET, J2EE, COM, COBOL, CICS, IM) User and B2B Interfaces Web Service design Application Integration Business Intelligence, Data Warehouse, ETL, RDBMS Middleware technologies Document Composition and Forms technologies Document, Imaging and Web Content Management Print technology support Transaction design (OLTP, Batch, etc.) Component Based Design Operating Systems Office/Productivity Suites ERP Systems Performance Engineering Networks, Telephony Technical Knowledge: Expertise in understanding of capabilities and direction of technology, coupled with an in-depth knowledge of the technology required and the needs of business environment necessary to support assigned projects. Management: Understanding of staff roles and abilities, and provides input regarding their development needs. Problem Solving & Decision Making: Demonstrates analytical and diagnostic skills dealing with issues that are often novel and not readily defined, lack known precedent or appear contradictory. Able to develop solutions by applying accepted processes or creating new approaches to leverage technology from abstract information. Sees the big picture, and is fully aware of technology and business directions. Has department, corporate and group objectives in focus while identifying and removing barriers. Optimizes the use of all available resources. Bases decisions on an accurate understanding of the situation. Keeps apprised of industry trends and applies this knowledge to business strategy. Effectively assesses the long-term and short-term implications of decisions on the department, corporation and group. Team Orientation: Maintains partnerships across the organization, and is able to influence Senior Leadership through an inclusive style and recognition of their abilities to achieve results. The success of the team is above own interest. Self-Management: Manages cross-functional objectives and/or priorities supporting assigned business area(s). Responsibilities are assigned with latitude for decision making. Results reviewed periodically according to predefined objectives. Sets level of risk taking, and gathers/synthesizes information to all appropriate levels of the organization. Commitment to Quality Result: Provides direction and effectively leads by example to ensure that all services are meeting the stated business objectives on a timely basis with excellent quality, at a reasonable cost. Keeps all areas informed of developments affecting their function. Influences, communicates and collaborates. Effective at documentation and presentation. Demonstrates flexibility, anticipates customer needs, and effectively communicates in a manner consistent with the audience. Educates and influences customers on the most effective use of technology, from both a short-term and long-term perspective. Planning and Project Management: Supports all planning and budgeting/estimating done on a project Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
01/15/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Travelers Business Insurance is looking for a 2VP of Architecture to lead data and information architecture within the BI Data & Analytics Value Stream. The responsibilities for this position are both broad in scope and strategic in focus requiring an innovative and influential senior architecture leader. The incumbent will have direct responsibility for managing the BI information architecture domain while driving the future architectural direction for information, data and analytics while ensuring alignment with our business strategy as well as our enterprise technology strategies. This senior leadership position will report directly to the BI Chief Architect acting as a key leader within the Analytics VS leadership team working closely with the business and technology leadership team to pave our path to the future. The ideal candidate will have deep experience in modern, agile architecture patterns, practices and methods. In addition, the individual will have deep technology experience in Cloud Computing, Artificial Intelligence, Predictive Analytics and Data Management/Ops technologies. The candidate will build and maintain relationships with senior business and technology leaders across travelers in addition to easily interact and provide guidance to Data Engineers, Developers and Architects. Primary Job Duties & Responsibilities Deep experience in strategic data & analytics architectures and technologies such Data Lake Patterns/technologies, Advanced Analytics, Machine Learning and Artificial intelligence. Strong understanding and practical experience with modern cloud computing patterns, practices, methods and architectures. Implementation experience with Cloud compute platforms AWS/Azure/GCP and technologies such as Docker, ECS, Kubernetes, EKS and OpenShift. Candidate must be able to apply a broad range of architecture and leadership skills, rather than having deep strength in any one architecture discipline. Leadership and managerial experience to manage, coach and mentor team of senior architects; Responsible for developing architecture talent and competency. Constantly developing knowledge of new and emerging technologies while assessing value to the organization; Skilled at presenting and communicating complex information to senior leaders, peers as well as developers, engineers and architects across travelers. Ability to navigate large organization, build and maintain influential relationships; Ability to drive alignment and decision making across team and organization boundaries. Minimum Qualifications High School diploma or equivalent required. 8 years of experience in enterprise, application, and/or information architecture required. 5 years of experience managing others and/or technical teams. Education, Work Experience, & Knowledge Bachelor's degree in a related field preferred. 10 years of experience in enterprise, application, and/or information architecture preferred. 8 years of experience managing others and/or technical teams. Job Specific Technical Skills & Competencies WEB Technologies: Development platforms (.NET, J2EE, COM, COBOL, CICS, IM) User and B2B Interfaces Web Service design Application Integration Business Intelligence, Data Warehouse, ETL, RDBMS Middleware technologies Document Composition and Forms technologies Document, Imaging and Web Content Management Print technology support Transaction design (OLTP, Batch, etc.) Component Based Design Operating Systems Office/Productivity Suites ERP Systems Performance Engineering Networks, Telephony Technical Knowledge: Expertise in understanding of capabilities and direction of technology, coupled with an in-depth knowledge of the technology required and the needs of business environment necessary to support assigned projects. Management: Understanding of staff roles and abilities, and provides input regarding their development needs. Problem Solving & Decision Making: Demonstrates analytical and diagnostic skills dealing with issues that are often novel and not readily defined, lack known precedent or appear contradictory. Able to develop solutions by applying accepted processes or creating new approaches to leverage technology from abstract information. Sees the big picture, and is fully aware of technology and business directions. Has department, corporate and group objectives in focus while identifying and removing barriers. Optimizes the use of all available resources. Bases decisions on an accurate understanding of the situation. Keeps apprised of industry trends and applies this knowledge to business strategy. Effectively assesses the long-term and short-term implications of decisions on the department, corporation and group. Team Orientation: Maintains partnerships across the organization, and is able to influence Senior Leadership through an inclusive style and recognition of their abilities to achieve results. The success of the team is above own interest. Self-Management: Manages cross-functional objectives and/or priorities supporting assigned business area(s). Responsibilities are assigned with latitude for decision making. Results reviewed periodically according to predefined objectives. Sets level of risk taking, and gathers/synthesizes information to all appropriate levels of the organization. Commitment to Quality Result: Provides direction and effectively leads by example to ensure that all services are meeting the stated business objectives on a timely basis with excellent quality, at a reasonable cost. Keeps all areas informed of developments affecting their function. Influences, communicates and collaborates. Effective at documentation and presentation. Demonstrates flexibility, anticipates customer needs, and effectively communicates in a manner consistent with the audience. Educates and influences customers on the most effective use of technology, from both a short-term and long-term perspective. Planning and Project Management: Supports all planning and budgeting/estimating done on a project Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
Senior Real Estate Research Analyst Apply now Date: Dec 8, 2020 Location: Marlborough, MA, US Company: TJX Companies, Inc. Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. With variety comes plenty of happy surprises-our environment is ever-changing, and that's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Ready to Discover Different? Posting Notes: Marlborough || MA About the Role: The Senior Real Estate Research Analyst is responsible for using data & analytics to frame, structure and prioritize real estate decisions for TJX's executive leadership team. We are seeking team members who are creative problem-solvers and drive to solutions to optimize TJX's growth strategy. Ideal candidates are driven and motivated by complex problems, and can communicate to both peers and executives. Key Responsibilities: Contribute to the development of robust corporate growth strategies for all TJX Domestic Banners Analyze and assess store opening trends, identifying risks and opportunities for future growth Perform site analyses using demographic trends, cannibalization analysis, market prioritization and financial forecasting to guide business and real estate decisions Conduct detailed market and competitive position research as well as financial and statistical analyses to support real estate opportunities Synthesize key messages into business solutions and communicate effectively to an executive audience Qualifications: Outstanding quantitative skills Excellent analytical and problem solving skills Ability to develop strong and effective relationships Organized and able to multi-task in a fast paced environment Strong verbal and written communication and presentation skills Desire to master analytical tools to dive deeper into the data and trends that define the market Advanced technical skills including proficiency with Microsoft Excel, Access and PowerPoint 2+ years of experience performing data analytics Bonus skills and experience: Commercial Real Estate and finance experience Proficiency in database development and maintenance Working knowledge of the following: GIS principles, APT Statistical Software, Alteryx Come Discover Different at TJX. From opportunity and teamwork to growth, we think you'll find that it's so much more than a job. When you're a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding great deals and fantastic style. Best of all? They have a lot of fun doing it. We care about our culture, but we also prioritize the tangible stuff (Competitive salaries: check. Solid benefits: check. Plenty of room for advancement: of course). It's our way of empowering you to make your career here. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Marlborough || MA Nearest Major Market: Boston
01/15/2021
Full time
Senior Real Estate Research Analyst Apply now Date: Dec 8, 2020 Location: Marlborough, MA, US Company: TJX Companies, Inc. Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. With variety comes plenty of happy surprises-our environment is ever-changing, and that's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Ready to Discover Different? Posting Notes: Marlborough || MA About the Role: The Senior Real Estate Research Analyst is responsible for using data & analytics to frame, structure and prioritize real estate decisions for TJX's executive leadership team. We are seeking team members who are creative problem-solvers and drive to solutions to optimize TJX's growth strategy. Ideal candidates are driven and motivated by complex problems, and can communicate to both peers and executives. Key Responsibilities: Contribute to the development of robust corporate growth strategies for all TJX Domestic Banners Analyze and assess store opening trends, identifying risks and opportunities for future growth Perform site analyses using demographic trends, cannibalization analysis, market prioritization and financial forecasting to guide business and real estate decisions Conduct detailed market and competitive position research as well as financial and statistical analyses to support real estate opportunities Synthesize key messages into business solutions and communicate effectively to an executive audience Qualifications: Outstanding quantitative skills Excellent analytical and problem solving skills Ability to develop strong and effective relationships Organized and able to multi-task in a fast paced environment Strong verbal and written communication and presentation skills Desire to master analytical tools to dive deeper into the data and trends that define the market Advanced technical skills including proficiency with Microsoft Excel, Access and PowerPoint 2+ years of experience performing data analytics Bonus skills and experience: Commercial Real Estate and finance experience Proficiency in database development and maintenance Working knowledge of the following: GIS principles, APT Statistical Software, Alteryx Come Discover Different at TJX. From opportunity and teamwork to growth, we think you'll find that it's so much more than a job. When you're a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding great deals and fantastic style. Best of all? They have a lot of fun doing it. We care about our culture, but we also prioritize the tangible stuff (Competitive salaries: check. Solid benefits: check. Plenty of room for advancement: of course). It's our way of empowering you to make your career here. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Marlborough || MA Nearest Major Market: Boston
Release Train Engineer Apply now Date: Dec 14, 2020 Location: Marlborough, MA, US Company: TJX Companies, Inc. Discovery is at the core of everything we do - whether it's a great value, incredible style, or building long-lasting partnerships with people around the world. That's what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you. Posting Notes: Marlborough || MA What you'll discover • Inclusive culture and career growth opportunities • Global IT Organization which collaborates across U.S., Canada, Europe and Australia, click here to learn more • Challenging, collaborative, and team-based environment What you'll do Enterprise Desktop and Collaboration Services (EDCS) team at TJX, plan, build and support enterprise technologies and services that enable our associates to be productive, collaborate seamlessly, communicate effectively in the office, at home or on the go; this ranges from laptops and tablets through to cellular phones and printers, Microsoft Teams and Outlook through to digital signage, Video Conference and call center telephony - a HUGE range of critical products and services! We are looking for a motivated and experienced RTE to help us evolve our current delivery model (Agile) to SAFe, lead our function through the preparation and delivery of our PI events for the Agile Release Train (ART). As a Release Train Engineer, you will play a pivotal role in the success of the team, adapting SAFe to the function, coaching leaders, teams and Scrum Masters in the new process and mind-sets, championing the required standards and driving continuous improvement. You will facilitate program level process and execution, escalate impediments and manage risks, working with Product Management, Product Owners and Service Owners to ensure strategy and execution alignment. persuade rather than authority to achieve goals; the ability to act as a true servant leader rather than directing and managing activities. directly supervise other team members such as Scrum Masters and indirectly provide guidance to other team members supporting you with tasks associated with ceremony planning and set up. What you'll need Our team is looking for people who put our internal customers first, are passionate about delivering value without compromising associate experiences, not afraid to try new things in order to seek improvements and 100% outcome focused. Our teams span multiple time zones and cultures, so inclusivity is a must, working within and developing a diverse team through inclusive behaviors is expected. Critical skills: 8+ years experience as a project/program manager and Scrum Master with dedicated teams or agile coaching which includes 1-3 years of Release Train Engineer experience SAFe RTE, PMI-PMP, PMI-ACP, SAFe Agilist certification. Outstanding influencing & communication skills Excellent organization skills Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. We care about our culture, but we also prioritize the tangible stuff - competitive pay, great benefits, and a great group of people. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Marlborough || MA Nearest Major Market: Boston
01/15/2021
Full time
Release Train Engineer Apply now Date: Dec 14, 2020 Location: Marlborough, MA, US Company: TJX Companies, Inc. Discovery is at the core of everything we do - whether it's a great value, incredible style, or building long-lasting partnerships with people around the world. That's what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you. Posting Notes: Marlborough || MA What you'll discover • Inclusive culture and career growth opportunities • Global IT Organization which collaborates across U.S., Canada, Europe and Australia, click here to learn more • Challenging, collaborative, and team-based environment What you'll do Enterprise Desktop and Collaboration Services (EDCS) team at TJX, plan, build and support enterprise technologies and services that enable our associates to be productive, collaborate seamlessly, communicate effectively in the office, at home or on the go; this ranges from laptops and tablets through to cellular phones and printers, Microsoft Teams and Outlook through to digital signage, Video Conference and call center telephony - a HUGE range of critical products and services! We are looking for a motivated and experienced RTE to help us evolve our current delivery model (Agile) to SAFe, lead our function through the preparation and delivery of our PI events for the Agile Release Train (ART). As a Release Train Engineer, you will play a pivotal role in the success of the team, adapting SAFe to the function, coaching leaders, teams and Scrum Masters in the new process and mind-sets, championing the required standards and driving continuous improvement. You will facilitate program level process and execution, escalate impediments and manage risks, working with Product Management, Product Owners and Service Owners to ensure strategy and execution alignment. persuade rather than authority to achieve goals; the ability to act as a true servant leader rather than directing and managing activities. directly supervise other team members such as Scrum Masters and indirectly provide guidance to other team members supporting you with tasks associated with ceremony planning and set up. What you'll need Our team is looking for people who put our internal customers first, are passionate about delivering value without compromising associate experiences, not afraid to try new things in order to seek improvements and 100% outcome focused. Our teams span multiple time zones and cultures, so inclusivity is a must, working within and developing a diverse team through inclusive behaviors is expected. Critical skills: 8+ years experience as a project/program manager and Scrum Master with dedicated teams or agile coaching which includes 1-3 years of Release Train Engineer experience SAFe RTE, PMI-PMP, PMI-ACP, SAFe Agilist certification. Outstanding influencing & communication skills Excellent organization skills Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. We care about our culture, but we also prioritize the tangible stuff - competitive pay, great benefits, and a great group of people. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Marlborough || MA Nearest Major Market: Boston
A career within Data and Analytics Technology services, will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Develop new skills outside of comfort zone. Act to resolve issues which prevent the team working effectively. Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. Address sub-standard work or work that does not meet firm's/client's expectations. Use data and insights to inform conclusions and support decision-making. Develop a point of view on key global trends, and how they impact clients. Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. Simplify complex messages, highlighting and summarising key points. Uphold the firm's code of ethics and business conduct. Knowledge Preferred: Demonstrates extensive knowledge and/or a proven record of success as a functional team member assisting clients in the consultation, design implementation and support of technical solutions and improving business processes, including the following areas: - Pharmaceutical wholesaler and manufacturer experience with an understanding of industry trends within generics, specialty and branded products; - Pricing and profitability strategy, price setting, and innovative contracting; - Contracting, rebate and customer deal modelling for the US market; - Revenue management, contracting strategies and customer compliance; - Price waterfall components that examines buy side and sell side influences; - Formulary management understanding and manufacturer considerations for prime formulary positioning; - Pricing across various channels and strategies such as cost plus, strategic pricing, channel pricing, net pricing, price optimization and customer segmentation; - Pricing, contracting, and/or managed markets organizational and governance design; - Statistical Analysis and Techniques; - Customer, Product and Pricing Analysis; - Business and Operations Analysis within pricing, sales, operations, or opportunity identification analysis using quantitative techniques; and, - Visualization techniques and tools, advanced analytics techniques (regression, simulation, etc.). - Need to have Pricing & Contracting; Vendova, Pros, or Price FX systems exp. - If have Gross to Net exp.; Model N, Revitas, BPI or Davizta systems exp. - If have Value Based Pricing exp.; Model N, Revistas, BPI or Vistex systems exp. Skills Preferred: Demonstrates extensive abilities and/or a proven record of success in the following areas: - Designing, building, testing and deploying technical solutions across various applications, including assisting with technical efforts that involve the development, design, implementation and support of business processes; - Participating actively in client discussions and meetings; - Communicating a broad range of Firm services; - Managing engagements including preparing concise and accurate documents and balancing project economics management with the occurrence of unanticipated issues; - Creating a positive environment by monitoring workloads of the team while meeting client expectations and respecting the work-life quality of team member; and, - Writing, communicating, facilitating, and presenting cogently for all levels of industry audiences, clients and internal staff and management, which includes whitepapers, studies and client briefings. Minimum Year(s) of Experience: 5+ years of Client Facing External Consulting experience having served Pharmaceutical clientele. Minimum Degree Required: Bachelor's degree, Helpful to have Masters degree (but not required). All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
01/15/2021
Full time
A career within Data and Analytics Technology services, will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Develop new skills outside of comfort zone. Act to resolve issues which prevent the team working effectively. Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. Address sub-standard work or work that does not meet firm's/client's expectations. Use data and insights to inform conclusions and support decision-making. Develop a point of view on key global trends, and how they impact clients. Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. Simplify complex messages, highlighting and summarising key points. Uphold the firm's code of ethics and business conduct. Knowledge Preferred: Demonstrates extensive knowledge and/or a proven record of success as a functional team member assisting clients in the consultation, design implementation and support of technical solutions and improving business processes, including the following areas: - Pharmaceutical wholesaler and manufacturer experience with an understanding of industry trends within generics, specialty and branded products; - Pricing and profitability strategy, price setting, and innovative contracting; - Contracting, rebate and customer deal modelling for the US market; - Revenue management, contracting strategies and customer compliance; - Price waterfall components that examines buy side and sell side influences; - Formulary management understanding and manufacturer considerations for prime formulary positioning; - Pricing across various channels and strategies such as cost plus, strategic pricing, channel pricing, net pricing, price optimization and customer segmentation; - Pricing, contracting, and/or managed markets organizational and governance design; - Statistical Analysis and Techniques; - Customer, Product and Pricing Analysis; - Business and Operations Analysis within pricing, sales, operations, or opportunity identification analysis using quantitative techniques; and, - Visualization techniques and tools, advanced analytics techniques (regression, simulation, etc.). - Need to have Pricing & Contracting; Vendova, Pros, or Price FX systems exp. - If have Gross to Net exp.; Model N, Revitas, BPI or Davizta systems exp. - If have Value Based Pricing exp.; Model N, Revistas, BPI or Vistex systems exp. Skills Preferred: Demonstrates extensive abilities and/or a proven record of success in the following areas: - Designing, building, testing and deploying technical solutions across various applications, including assisting with technical efforts that involve the development, design, implementation and support of business processes; - Participating actively in client discussions and meetings; - Communicating a broad range of Firm services; - Managing engagements including preparing concise and accurate documents and balancing project economics management with the occurrence of unanticipated issues; - Creating a positive environment by monitoring workloads of the team while meeting client expectations and respecting the work-life quality of team member; and, - Writing, communicating, facilitating, and presenting cogently for all levels of industry audiences, clients and internal staff and management, which includes whitepapers, studies and client briefings. Minimum Year(s) of Experience: 5+ years of Client Facing External Consulting experience having served Pharmaceutical clientele. Minimum Degree Required: Bachelor's degree, Helpful to have Masters degree (but not required). All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
People's United Bank, N.A.
Bridgeport, Connecticut
This position has the flexibility to work remotely. The ideal candidate can work from home and will be required to attend meeting/trainings quarterly in person within a 2-3 hour radius of Hartford or Bridgeport, CT. This position is responsible for the approval or decline of residential mortgages in a timely and accurate manner in compliance with all applicable regulatory, internal, mortgage insurance and investor guidelines. This position primarily works on loans that have been rejected or declined by an automated underwriting system and require extensive review. In addition, this position participates in the development of the processing staff. Reviews all loan documentation to ensure accuracy and completeness and compliance with internal, regulatory, mortgage insurance and investor guidelines. Approves loan or submits proposed denial to management within established timeframes. Discusses reasons for loan denials and presents borrowers with counter offer options when possible. Responds to and resolves issues from internal and external customers regarding all aspects of mortgage underwriting and processing, in a professional, accurate and timely manner. Conveys information to borrowers in a clear and concise manner to facilitate the receipt of outstanding documents. Continually develops and maintains specialized knowledge of mortgage underwriting. Keeps informed of industry trends and developments, including regulatory, internal, mortgage insurance and investor guidelines. Maintains knowledge of all products offered and has a comprehensive understanding of the benefits of each product. Plays a key role in the development of mortgage processors. Provides one-on-one training on technical underwriting issues, as well as guidance in handling escalated, complex or sensitive customer issues. Requirements College degree or equivalent work experience required. 1-3 years relevant experience Work involves sensitive and confidential information; discretion is essential. Ability to handle escalated situations using excellent interpersonal, negotiating and problem solving skills. Behavioral/Technical Skills Work involves sensitive and confidential information; discretion is essential. Ability to handle escalated situations using excellent interpersonal, negotiating and problem solving skills. Specialized knowledge of mortgage underwriting concepts, techniques, terminology and regulatory and investor guidelines. Ability to work well with a team and share knowledge and skills. Ability to provide feedback to processors in a manner that supports employee development. Strong written and verbal communication skills are needed to convey information to internal and external customers that may be complex or unfavorable, in a clear and concise manner. Strong analytical skills are needed to review loan documentation and make decisions in an accurate and timely manner and to provide viable counter offers to retain customers. Must possess strong and objective decision making ability and the ability to use internal and external resources to obtain information necessary to make loan decisions. Strong organizational skills are needed to manage loan pipeline effectively.
01/15/2021
Full time
This position has the flexibility to work remotely. The ideal candidate can work from home and will be required to attend meeting/trainings quarterly in person within a 2-3 hour radius of Hartford or Bridgeport, CT. This position is responsible for the approval or decline of residential mortgages in a timely and accurate manner in compliance with all applicable regulatory, internal, mortgage insurance and investor guidelines. This position primarily works on loans that have been rejected or declined by an automated underwriting system and require extensive review. In addition, this position participates in the development of the processing staff. Reviews all loan documentation to ensure accuracy and completeness and compliance with internal, regulatory, mortgage insurance and investor guidelines. Approves loan or submits proposed denial to management within established timeframes. Discusses reasons for loan denials and presents borrowers with counter offer options when possible. Responds to and resolves issues from internal and external customers regarding all aspects of mortgage underwriting and processing, in a professional, accurate and timely manner. Conveys information to borrowers in a clear and concise manner to facilitate the receipt of outstanding documents. Continually develops and maintains specialized knowledge of mortgage underwriting. Keeps informed of industry trends and developments, including regulatory, internal, mortgage insurance and investor guidelines. Maintains knowledge of all products offered and has a comprehensive understanding of the benefits of each product. Plays a key role in the development of mortgage processors. Provides one-on-one training on technical underwriting issues, as well as guidance in handling escalated, complex or sensitive customer issues. Requirements College degree or equivalent work experience required. 1-3 years relevant experience Work involves sensitive and confidential information; discretion is essential. Ability to handle escalated situations using excellent interpersonal, negotiating and problem solving skills. Behavioral/Technical Skills Work involves sensitive and confidential information; discretion is essential. Ability to handle escalated situations using excellent interpersonal, negotiating and problem solving skills. Specialized knowledge of mortgage underwriting concepts, techniques, terminology and regulatory and investor guidelines. Ability to work well with a team and share knowledge and skills. Ability to provide feedback to processors in a manner that supports employee development. Strong written and verbal communication skills are needed to convey information to internal and external customers that may be complex or unfavorable, in a clear and concise manner. Strong analytical skills are needed to review loan documentation and make decisions in an accurate and timely manner and to provide viable counter offers to retain customers. Must possess strong and objective decision making ability and the ability to use internal and external resources to obtain information necessary to make loan decisions. Strong organizational skills are needed to manage loan pipeline effectively.
Overview Kaman Distribution Group (KDG) is seeking an innovative and strategic Director of Benefits to join our HR leadership team. The ideal candidate is a proven HR leader with a strong track record of developing and implementing strategic benefits programs aligned to the vision and values of an organization. In this role, you will be a part of creating and reinforcing a high performance, collaborative culture across the business. As the leader of the benefits and employee services team, you will establish a comprehensive benefits program that aligns to our organization's strategic direction and talent acquisition and development needs. In addition, you will be a part of a dynamic & innovative Human Resources team focused on creating a best in class experience for employees. If you are a collaborative and driven benefits leader, with a proven track record of achieving results, please submit your name and credentials for further consideration. Essential Duties and Responsibilities Collaborate with HR Leadership and key business stakeholders to strategize and design benefits programs that attract and retain top talent. Develop and manage all benefits relationships, including relationships with brokers and providers, to optimize cost, maintain competitiveness and meet organizational goals. Develop and manage communication programs to ensure employee alignment and understanding of benefit offerings. Ensure that benefit offerings are in compliance with appropriate governmental regulations at both a federal and state level. Manage Open Enrollment, ensuring a seamless process for employees by utilizing our current suite of HRIS tools. Ensure accuracy related to premium costs and payroll deductions. Analyze the effectiveness of our benefits to employees and develop appropriate modifications, using data analytics as required. Qualifications Education BA in Human Resources, management or related field. Experience 10+ years in progressive HR and/or business roles. 5+ years in a Benefits role. Skills and Abilities Experience in developing benefit programs aligned to a talent acquisition & retention strategy. Demonstrated ability to work effectively in a dynamic, team-oriented environment that is subject to rapid change. A track record of negotiating with and managing vendors. An ability to create & implement cross-functional initiatives that align and engage our employees. Outstanding verbal and written communication skills, including presentations to key stakeholders and Executive Teams Demonstrated understanding that integrity and high ethical standards are the keys to success. The proven ability to exercise good judgement and discretion Travel: 10% Benefits and Company Overview Our comprehensive compensation package and benefit program includes: Your choice of medical insurance providers and plans, Dental insurance, and Flexible spending accounts Company matching 401(k) with a great vesting schedule Company paid Life (family) & STD insurances, Vacation, Holiday & Sick time 100% tax-free tuition reimbursement Kaman Distribution Group is comprised of three business units: Kaman Automation, Kaman Fluid Power, and Kaman Industrial Technologies. We offer more than four million items including bearings, mechanical power transmission, electrical and automation, material handling, motion control, fluid power and MRO supplies to customers in virtually every industry. Additionally, we provide engineering, design, and support for automation, electrical, linear, hydraulic and pneumatic systems as well as belting and rubber fabrication, customized mechanical services, hose assemblies, repair, fluid analysis, and motor management. Offering products and solutions from more than 220 locations, our people are the foundation of our success. We recognize that our ability to sustain our competitive advantage rests among our talent. #KDG #KFP #KIT #KAI
01/15/2021
Full time
Overview Kaman Distribution Group (KDG) is seeking an innovative and strategic Director of Benefits to join our HR leadership team. The ideal candidate is a proven HR leader with a strong track record of developing and implementing strategic benefits programs aligned to the vision and values of an organization. In this role, you will be a part of creating and reinforcing a high performance, collaborative culture across the business. As the leader of the benefits and employee services team, you will establish a comprehensive benefits program that aligns to our organization's strategic direction and talent acquisition and development needs. In addition, you will be a part of a dynamic & innovative Human Resources team focused on creating a best in class experience for employees. If you are a collaborative and driven benefits leader, with a proven track record of achieving results, please submit your name and credentials for further consideration. Essential Duties and Responsibilities Collaborate with HR Leadership and key business stakeholders to strategize and design benefits programs that attract and retain top talent. Develop and manage all benefits relationships, including relationships with brokers and providers, to optimize cost, maintain competitiveness and meet organizational goals. Develop and manage communication programs to ensure employee alignment and understanding of benefit offerings. Ensure that benefit offerings are in compliance with appropriate governmental regulations at both a federal and state level. Manage Open Enrollment, ensuring a seamless process for employees by utilizing our current suite of HRIS tools. Ensure accuracy related to premium costs and payroll deductions. Analyze the effectiveness of our benefits to employees and develop appropriate modifications, using data analytics as required. Qualifications Education BA in Human Resources, management or related field. Experience 10+ years in progressive HR and/or business roles. 5+ years in a Benefits role. Skills and Abilities Experience in developing benefit programs aligned to a talent acquisition & retention strategy. Demonstrated ability to work effectively in a dynamic, team-oriented environment that is subject to rapid change. A track record of negotiating with and managing vendors. An ability to create & implement cross-functional initiatives that align and engage our employees. Outstanding verbal and written communication skills, including presentations to key stakeholders and Executive Teams Demonstrated understanding that integrity and high ethical standards are the keys to success. The proven ability to exercise good judgement and discretion Travel: 10% Benefits and Company Overview Our comprehensive compensation package and benefit program includes: Your choice of medical insurance providers and plans, Dental insurance, and Flexible spending accounts Company matching 401(k) with a great vesting schedule Company paid Life (family) & STD insurances, Vacation, Holiday & Sick time 100% tax-free tuition reimbursement Kaman Distribution Group is comprised of three business units: Kaman Automation, Kaman Fluid Power, and Kaman Industrial Technologies. We offer more than four million items including bearings, mechanical power transmission, electrical and automation, material handling, motion control, fluid power and MRO supplies to customers in virtually every industry. Additionally, we provide engineering, design, and support for automation, electrical, linear, hydraulic and pneumatic systems as well as belting and rubber fabrication, customized mechanical services, hose assemblies, repair, fluid analysis, and motor management. Offering products and solutions from more than 220 locations, our people are the foundation of our success. We recognize that our ability to sustain our competitive advantage rests among our talent. #KDG #KFP #KIT #KAI
Now Hiring Part-Time School Bus Drivers in Weston, CT At First Student, our Bus Drivers are an integral part of the communities they serve. They are committed to safety, customer service and have genuine, caring attitudes for children. We are your friends, family, and neighbors! We are proud to offer: * $23.20/hr starting wage- potential for pay increase after 6 months!* * $4000 Sign On Bonus for fully licensed drivers* * Paid Training* * Child Ride Along Program (1 year and older)* * Paid holidays * Potential for attendance bonuses * Potential for Safety Bonus * Eligible for unemployment during the Summer months * Conditions may apply, please see location for details. Sign On Bonus expires 2/28/2021 First Student Bus Driver, your major responsibilities will be to: * Safely transports passengers * Perform pre/post trip vehicle inspections * Assists students in the loading and unloading process Requirements of a School Bus Driver: * Good verbal communication skills * At least 21 years old * Valid driver's license for at least 3 years * Be subject to a drug screen & physical Through our commitment to putting customers first, dedication to safety, and ambition to deliver the best means we've created a working environment that you'll love. And, because we're a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy real security, a brilliant future, and fantastic training. Apply today to become a part of our team! FirstGroup is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. FirstGroup is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, FirstGroup will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance.
01/15/2021
Full time
Now Hiring Part-Time School Bus Drivers in Weston, CT At First Student, our Bus Drivers are an integral part of the communities they serve. They are committed to safety, customer service and have genuine, caring attitudes for children. We are your friends, family, and neighbors! We are proud to offer: * $23.20/hr starting wage- potential for pay increase after 6 months!* * $4000 Sign On Bonus for fully licensed drivers* * Paid Training* * Child Ride Along Program (1 year and older)* * Paid holidays * Potential for attendance bonuses * Potential for Safety Bonus * Eligible for unemployment during the Summer months * Conditions may apply, please see location for details. Sign On Bonus expires 2/28/2021 First Student Bus Driver, your major responsibilities will be to: * Safely transports passengers * Perform pre/post trip vehicle inspections * Assists students in the loading and unloading process Requirements of a School Bus Driver: * Good verbal communication skills * At least 21 years old * Valid driver's license for at least 3 years * Be subject to a drug screen & physical Through our commitment to putting customers first, dedication to safety, and ambition to deliver the best means we've created a working environment that you'll love. And, because we're a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy real security, a brilliant future, and fantastic training. Apply today to become a part of our team! FirstGroup is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. FirstGroup is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, FirstGroup will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance.
Our client is currently searching for an IT Network Administrator Detailed Responsibilities: The position of IT Network Administrator will consist of but will not be limited to the following duties and responsibilities: * Monitor incoming ticket queue and address/resolve issues as submitted by users in a timely manner * Provide primary administration, monitoring, and support of server and desktop operating systems and installed applications * Support and administer third-party applications including Epicor Eclipse ERP * Oversee endpoint security including antivirus and client firewall protection * Monitor systems and install Windows and application updates to maintain security * Develop standard configurations for new system builds and images * Create user accounts, oversee move/add/change requests, ensure security to network resources * Maintain existing software and hardware inventory, upgrade any that have become obsolete * Create and maintain documentation for key business systems and applications * Research and recommend server and network administration tools to improve support * Maintain physical & cyber security of data and network access * Maintain integrity and reliability of backup systems * Maintain integrity and reliability of wireless and camera system networks * Support VOIP Phone System and coordinate with VOIP vendor to provide optimal environment Responsibilities of All Employees: * Implement company policies and work to achieve important company goals (think long-term). * Be certain that specific requests from the company's officers receive top priority. * Vigorously support the customer service objectives of the company. * Be available for after-hours Emergency customer service or branch response needs. * Report problem areas and opportunities to company officers, as appropriate. * Maintain a positive attitude; promote good morale within your particular area. * Observe and enforce all company related safety policy and procedures. * Communication (be constructive, organized and participate in meetings to keep supervisors informed). * Promote inter-department and inter-division teamwork and cooperation. * Take initiative, do not wait for direction if it involves an important issue (push the system), see that the job gets done. * Take responsibility for the general cleanliness and organization in your area. * Promote a positive image of the company to external parties. * Maintain confidentiality with all sensitive information. * Conduct yourself professionally and with complete integrity to bring credit to your department and to the company as a whole. * Think creatively, look beyond perceived constraint.
01/15/2021
Full time
Our client is currently searching for an IT Network Administrator Detailed Responsibilities: The position of IT Network Administrator will consist of but will not be limited to the following duties and responsibilities: * Monitor incoming ticket queue and address/resolve issues as submitted by users in a timely manner * Provide primary administration, monitoring, and support of server and desktop operating systems and installed applications * Support and administer third-party applications including Epicor Eclipse ERP * Oversee endpoint security including antivirus and client firewall protection * Monitor systems and install Windows and application updates to maintain security * Develop standard configurations for new system builds and images * Create user accounts, oversee move/add/change requests, ensure security to network resources * Maintain existing software and hardware inventory, upgrade any that have become obsolete * Create and maintain documentation for key business systems and applications * Research and recommend server and network administration tools to improve support * Maintain physical & cyber security of data and network access * Maintain integrity and reliability of backup systems * Maintain integrity and reliability of wireless and camera system networks * Support VOIP Phone System and coordinate with VOIP vendor to provide optimal environment Responsibilities of All Employees: * Implement company policies and work to achieve important company goals (think long-term). * Be certain that specific requests from the company's officers receive top priority. * Vigorously support the customer service objectives of the company. * Be available for after-hours Emergency customer service or branch response needs. * Report problem areas and opportunities to company officers, as appropriate. * Maintain a positive attitude; promote good morale within your particular area. * Observe and enforce all company related safety policy and procedures. * Communication (be constructive, organized and participate in meetings to keep supervisors informed). * Promote inter-department and inter-division teamwork and cooperation. * Take initiative, do not wait for direction if it involves an important issue (push the system), see that the job gets done. * Take responsibility for the general cleanliness and organization in your area. * Promote a positive image of the company to external parties. * Maintain confidentiality with all sensitive information. * Conduct yourself professionally and with complete integrity to bring credit to your department and to the company as a whole. * Think creatively, look beyond perceived constraint.
To partner, lead and manage within TJX US the Global Investigations/Safety Security Operations Center (GIS SOC) environment ensuring consistent operational execution and a highly positive customer experience. Communicates with the Manager of Investigations/Safety on all matters relating to the GIS SOC. To promote a culture of engagement that ensures safe and secure sites in order to protect people, assets and the TJX brand. Major Areas of Responsibility: The main duties to be completed within the role of GIS SOC Supervisor include but not limited to the following: The GIS SOC Supervisor is the ambassador for the GIS SOC team; demonstrate excellent customer service and business partnering skills. Be responsible for the effective planning upskilling, sharing and scheduling of resource across the GIS SOC team. Produce reports when and as required ensuring KPI's, accuracy and quality targets are met. Responsible for the recruitment and selection of associates to ensure the staffing needs are met for today, and for future growth. Develop all associates through appropriate interventions such as upskilling, training, coaching, corrective measures; and candid conversations in order to drive a high performing team. Develop strong communication within the team, through regular feedback and team meetings. Ensure all associates understand priorities, are informed of change and have up to date business information. Administer relevant systems, ensuring data and operational equipment issues are escalated and resolved in a timely manner. Manage and provide immediate direction regarding Workplace Safety Incidents to field and corporate partners (DM/DLPM/RLPM), including Making recommendations on creating a safe environment Determining the information needed to complete a risk assessment Providing Direction on communication Determining additional local and TJX partners to take Coach and develop the business on management of critical incidents Conduct research and gap analysis regarding workplace safety incidents. Drive and support continuous improvement through audits, analysis of work methodology and best practice, utilize creative alternatives to conventional approaches if required. Partner and build robust relationships with internal business areas to ensure the GIS SOC meets the evolving needs of the business Understand the technical aspects of CCTV, Access Control, Intruder alarm and communication systems Design, develop and deliver with other business partner's relevant user guides, manuals and training materials to Uses all available technical resources to ensure the safety and security of TJX assets ( people, assets and brand) at all times Manages resources against agreed budgets. Ensures talent plans support succession to maintain systems Recommends and plans the deployment of security platform assets and resources to manage physical security risk, and manages to agreed targets Validates execution of programs and training and feedback improvements for better design Partners to ensure that parts of the business that has exposures appropriate actions are in place. Sets objectives and carries out performance reviews and addresses poor performance. Plans inductions with business partners and validates quality As part of the GIS Global SOC strategy Specialist will be required to provide guidance/direction to Global partners/executives during urgent and non-urgent events Directly Supervises 4 Non Exempt and Exempt Supervisor Level Associates Qualifications Bachelor's degree preferred in relevant faction Minimum of 3-5 years of experience of working in a monitoring center environment and knowledge of specific technologies Strong understanding of LP procedures and physical / electronic security processes Robust knowledge of physical security systems Demonstrated leadership skills with ability to manage team Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. We care about our culture, but we also prioritize the tangible stuff - competitive pay, great benefits, and a great group of people. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Marlborough || MA Nearest Major Market: Boston
01/15/2021
Full time
To partner, lead and manage within TJX US the Global Investigations/Safety Security Operations Center (GIS SOC) environment ensuring consistent operational execution and a highly positive customer experience. Communicates with the Manager of Investigations/Safety on all matters relating to the GIS SOC. To promote a culture of engagement that ensures safe and secure sites in order to protect people, assets and the TJX brand. Major Areas of Responsibility: The main duties to be completed within the role of GIS SOC Supervisor include but not limited to the following: The GIS SOC Supervisor is the ambassador for the GIS SOC team; demonstrate excellent customer service and business partnering skills. Be responsible for the effective planning upskilling, sharing and scheduling of resource across the GIS SOC team. Produce reports when and as required ensuring KPI's, accuracy and quality targets are met. Responsible for the recruitment and selection of associates to ensure the staffing needs are met for today, and for future growth. Develop all associates through appropriate interventions such as upskilling, training, coaching, corrective measures; and candid conversations in order to drive a high performing team. Develop strong communication within the team, through regular feedback and team meetings. Ensure all associates understand priorities, are informed of change and have up to date business information. Administer relevant systems, ensuring data and operational equipment issues are escalated and resolved in a timely manner. Manage and provide immediate direction regarding Workplace Safety Incidents to field and corporate partners (DM/DLPM/RLPM), including Making recommendations on creating a safe environment Determining the information needed to complete a risk assessment Providing Direction on communication Determining additional local and TJX partners to take Coach and develop the business on management of critical incidents Conduct research and gap analysis regarding workplace safety incidents. Drive and support continuous improvement through audits, analysis of work methodology and best practice, utilize creative alternatives to conventional approaches if required. Partner and build robust relationships with internal business areas to ensure the GIS SOC meets the evolving needs of the business Understand the technical aspects of CCTV, Access Control, Intruder alarm and communication systems Design, develop and deliver with other business partner's relevant user guides, manuals and training materials to Uses all available technical resources to ensure the safety and security of TJX assets ( people, assets and brand) at all times Manages resources against agreed budgets. Ensures talent plans support succession to maintain systems Recommends and plans the deployment of security platform assets and resources to manage physical security risk, and manages to agreed targets Validates execution of programs and training and feedback improvements for better design Partners to ensure that parts of the business that has exposures appropriate actions are in place. Sets objectives and carries out performance reviews and addresses poor performance. Plans inductions with business partners and validates quality As part of the GIS Global SOC strategy Specialist will be required to provide guidance/direction to Global partners/executives during urgent and non-urgent events Directly Supervises 4 Non Exempt and Exempt Supervisor Level Associates Qualifications Bachelor's degree preferred in relevant faction Minimum of 3-5 years of experience of working in a monitoring center environment and knowledge of specific technologies Strong understanding of LP procedures and physical / electronic security processes Robust knowledge of physical security systems Demonstrated leadership skills with ability to manage team Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. We care about our culture, but we also prioritize the tangible stuff - competitive pay, great benefits, and a great group of people. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Marlborough || MA Nearest Major Market: Boston
To partner, lead and manage within TJX US the Global Investigations/Safety Security Operations Center (GIS SOC) environment ensuring consistent operational execution and a highly positive customer experience. Communicates with the Manager of Investigations/Safety on all matters relating to the GIS SOC. To promote a culture of engagement that ensures safe and secure sites in order to protect people, assets and the TJX brand. Major Areas of Responsibility: The GIS SOC Supervisor is the ambassador for the GIS SOC team; demonstrate excellent customer service and business partnering skills. Be responsible for the effective planning upskilling, sharing and scheduling of resource across the GIS SOC team. Produce reports when and as required ensuring KPI's, accuracy and quality targets are met. Responsible for the recruitment and selection of associates to ensure the staffing needs are met for today, and for future growth. Develop all associates through appropriate interventions such as upskilling, training, coaching, corrective measures; and candid conversations in order to drive a high performing team. Develop strong communication within the team, through regular feedback and team meetings. Ensure all associates understand priorities, are informed of change and have up to date business information. Administer relevant systems, ensuring data and operational equipment issues are escalated and resolved in a timely manner. Manage and provide immediate direction regarding Workplace Safety Incidents to field and corporate partners (DM/DLPM/RLPM), including Making recommendations on creating a safe environment Determining the information needed to complete a risk assessment Providing Direction on communication Determining additional local and TJX partners to take Coach and develop the business on management of critical incidents Conduct research and gap analysis regarding workplace safety incidents. Drive and support continuous improvement through audits, analysis of work methodology and best practice, utilize creative alternatives to conventional approaches if required. Partner and build robust relationships with internal business areas to ensure the GIS SOC meets the evolving needs of the business Understand the technical aspects of CCTV, Access Control, Intruder alarm and communication systems Design, develop and deliver with other business partner's relevant user guides, manuals and training materials to Uses all available technical resources to ensure the safety and security of TJX assets ( people, assets and brand) at all times Manages resources against agreed budgets. Ensures talent plans support succession to maintain systems Recommends and plans the deployment of security platform assets and resources to manage physical security risk, and manages to agreed targets Validates execution of programs and training and feedback improvements for better design Partners to ensure that parts of the business that has exposures appropriate actions are in place. Sets objectives and carries out performance reviews and addresses poor performance. Plans inductions with business partners and validates quality As part of the GIS Global SOC strategy Specialist will be required to provide guidance/direction to Global partners/executives during urgent and non-urgent events Directly Supervises 4 Non Exempt and Exempt Supervisor Level Associates Qualifications Bachelor's degree preferred in relevant faction Minimum of 3-5 years of experience of working in a monitoring center environment and knowledge of specific technologies Strong understanding of LP procedures and physical / electronic security processes Robust knowledge of physical security systems Demonstrated leadership skills with ability to manage team Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. We care about our culture, but we also prioritize the tangible stuff - competitive pay, great benefits, and a great group of people. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Marlborough || MA Nearest Major Market: Boston
01/15/2021
Full time
To partner, lead and manage within TJX US the Global Investigations/Safety Security Operations Center (GIS SOC) environment ensuring consistent operational execution and a highly positive customer experience. Communicates with the Manager of Investigations/Safety on all matters relating to the GIS SOC. To promote a culture of engagement that ensures safe and secure sites in order to protect people, assets and the TJX brand. Major Areas of Responsibility: The GIS SOC Supervisor is the ambassador for the GIS SOC team; demonstrate excellent customer service and business partnering skills. Be responsible for the effective planning upskilling, sharing and scheduling of resource across the GIS SOC team. Produce reports when and as required ensuring KPI's, accuracy and quality targets are met. Responsible for the recruitment and selection of associates to ensure the staffing needs are met for today, and for future growth. Develop all associates through appropriate interventions such as upskilling, training, coaching, corrective measures; and candid conversations in order to drive a high performing team. Develop strong communication within the team, through regular feedback and team meetings. Ensure all associates understand priorities, are informed of change and have up to date business information. Administer relevant systems, ensuring data and operational equipment issues are escalated and resolved in a timely manner. Manage and provide immediate direction regarding Workplace Safety Incidents to field and corporate partners (DM/DLPM/RLPM), including Making recommendations on creating a safe environment Determining the information needed to complete a risk assessment Providing Direction on communication Determining additional local and TJX partners to take Coach and develop the business on management of critical incidents Conduct research and gap analysis regarding workplace safety incidents. Drive and support continuous improvement through audits, analysis of work methodology and best practice, utilize creative alternatives to conventional approaches if required. Partner and build robust relationships with internal business areas to ensure the GIS SOC meets the evolving needs of the business Understand the technical aspects of CCTV, Access Control, Intruder alarm and communication systems Design, develop and deliver with other business partner's relevant user guides, manuals and training materials to Uses all available technical resources to ensure the safety and security of TJX assets ( people, assets and brand) at all times Manages resources against agreed budgets. Ensures talent plans support succession to maintain systems Recommends and plans the deployment of security platform assets and resources to manage physical security risk, and manages to agreed targets Validates execution of programs and training and feedback improvements for better design Partners to ensure that parts of the business that has exposures appropriate actions are in place. Sets objectives and carries out performance reviews and addresses poor performance. Plans inductions with business partners and validates quality As part of the GIS Global SOC strategy Specialist will be required to provide guidance/direction to Global partners/executives during urgent and non-urgent events Directly Supervises 4 Non Exempt and Exempt Supervisor Level Associates Qualifications Bachelor's degree preferred in relevant faction Minimum of 3-5 years of experience of working in a monitoring center environment and knowledge of specific technologies Strong understanding of LP procedures and physical / electronic security processes Robust knowledge of physical security systems Demonstrated leadership skills with ability to manage team Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. We care about our culture, but we also prioritize the tangible stuff - competitive pay, great benefits, and a great group of people. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Marlborough || MA Nearest Major Market: Boston
Security Operations Center Operator Apply now Date: Dec 15, 2020 Location: Marlborough, MA, US Company: TJX Companies, Inc. Discovery is at the core of everything we do - whether it's a great value, incredible style, or building long-lasting partnerships with people around the world. That's what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you. Posting Notes: Marlborough || MA This is a 2nd shift position JOB SUMMARY Responsible for protecting the Associates, assets and brands of TJX US by monitoring US facilities and responding to incidents as they occur.. This monitoring will take place 24 hours per day, seven days per week. The ability to work nights, weekends and public holidays is essential. This is a role that requires a hands-on and agile approach to learning new skills and keeping up to date with new technology. Duties and Responsibilities The main duties to be completed within the role of GIS SOC Operator include but not limited to the following: Effective and accurate management and prioritization of alarm activations across a variety of platforms in accordance with procedure across the TJX US facilities Responsible for all control room operations, including CCTV review Ensure that all incidents are dealt with, logged and communicated in accordance with procedures Provide operational support to the GIS SOC Specialists, Supervisors, or appropriate Managers Knowledge of how to use security and fire alarm systems Must be able to be contacted while on shift Be open and willing to undertake new training across GIS SOC functions. This may require an adjustment in scheduling to business needs. Qualifications: Bachelor's degree or 1-4 years relevant work experience in lieu of degree Working experience with Incident Management and Change Management. Prior experience in Operations or a fast-paced, high stress environment with the requirement to resolve multiple interruption-driven priorities simultaneously. Troubleshooting experience Self-motivated and can work both independently and within a team in our 24/7 Operations Center; available for off-hours shift coverage and be able to take ownership of technical issues in the role of Incident Commander. Accountability and Trust. Unquestionable integrity and ethic Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. We care about our culture, but we also prioritize the tangible stuff - competitive pay, great benefits, and a great group of people. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Marlborough || MA Nearest Major Market: Boston
01/15/2021
Full time
Security Operations Center Operator Apply now Date: Dec 15, 2020 Location: Marlborough, MA, US Company: TJX Companies, Inc. Discovery is at the core of everything we do - whether it's a great value, incredible style, or building long-lasting partnerships with people around the world. That's what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you. Posting Notes: Marlborough || MA This is a 2nd shift position JOB SUMMARY Responsible for protecting the Associates, assets and brands of TJX US by monitoring US facilities and responding to incidents as they occur.. This monitoring will take place 24 hours per day, seven days per week. The ability to work nights, weekends and public holidays is essential. This is a role that requires a hands-on and agile approach to learning new skills and keeping up to date with new technology. Duties and Responsibilities The main duties to be completed within the role of GIS SOC Operator include but not limited to the following: Effective and accurate management and prioritization of alarm activations across a variety of platforms in accordance with procedure across the TJX US facilities Responsible for all control room operations, including CCTV review Ensure that all incidents are dealt with, logged and communicated in accordance with procedures Provide operational support to the GIS SOC Specialists, Supervisors, or appropriate Managers Knowledge of how to use security and fire alarm systems Must be able to be contacted while on shift Be open and willing to undertake new training across GIS SOC functions. This may require an adjustment in scheduling to business needs. Qualifications: Bachelor's degree or 1-4 years relevant work experience in lieu of degree Working experience with Incident Management and Change Management. Prior experience in Operations or a fast-paced, high stress environment with the requirement to resolve multiple interruption-driven priorities simultaneously. Troubleshooting experience Self-motivated and can work both independently and within a team in our 24/7 Operations Center; available for off-hours shift coverage and be able to take ownership of technical issues in the role of Incident Commander. Accountability and Trust. Unquestionable integrity and ethic Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. We care about our culture, but we also prioritize the tangible stuff - competitive pay, great benefits, and a great group of people. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Marlborough || MA Nearest Major Market: Boston
Town of Wallingford Electric Division
Hartford, Connecticut
Town of Wallingford Electric Division Meter Technician A The Wallingford Electric Division is seeking a highly qualified individual to perform skilled work on alternating current and direct current circuits, metering devices and meter equipment. Requires graduation from a high school, trade, or technical school with course of study in the electrical field and 4 years of experience as a meter technician in an electric utility or related experience. Experience and training may be substituted on a year for year basis up to 2 years. Must have a valid State of CT Driver's License. $36.34 to $38.65 hourly plus an excellent fringe benefit package. EOE recblid t5j9wvarar2wzefcci1rmc3d2cekvi
01/15/2021
Full time
Town of Wallingford Electric Division Meter Technician A The Wallingford Electric Division is seeking a highly qualified individual to perform skilled work on alternating current and direct current circuits, metering devices and meter equipment. Requires graduation from a high school, trade, or technical school with course of study in the electrical field and 4 years of experience as a meter technician in an electric utility or related experience. Experience and training may be substituted on a year for year basis up to 2 years. Must have a valid State of CT Driver's License. $36.34 to $38.65 hourly plus an excellent fringe benefit package. EOE recblid t5j9wvarar2wzefcci1rmc3d2cekvi